Evolve Housing Annual Report 2020–2021

Page 48

EVO LVE H O U S I N G A N N UA L R E P O RT 2 0 2 0 – 2 0 2 1

included enhancements to the project management

In addition, the team assisted with our involvement

framework, a higher level of engagement with

in a new housing development at Villawood, with

stake-holders

project

80 properties to be acquired as part of the company’s

management capability across the business. The PMO

Affordable Housing and Community Housing Leasing

is also focussed on assisting project managers

Program, standardising property management agree-

achieve their objectives, with FY2020–2021 seeing

ments and a raft of other complex legal agreements

a significant uplift in projects being completed on time.

which are now business as usual for the team.

The completion rate of projects increased significantly

Another major focus of the team has seen the raising

year on year, with the PMO supporting the business to

of the bar of Evolve Housing’s governance standards.

complete 25 projects including:

The

• Providing advice in the alignment of the project

provided no recommendations for our business and

and

further

building

on

portfolio to our strategic objectives

latest

NRSCH

annual

compliance

report

the team have worked tirelessly to ensure all Board

• Developing and improving project standards

Charters, Terms of Reference and protocols have

• Building project management capacity and maturity

been updated to incorporate the latest industry

• Proactively supporting staff to advance their projects

standards, in addition to creating, reviewing, and

• Advocating for best practice

updating internal policies.

• Being a source of expertise for stakeholders. Our internal audit undertook the completion of the

GOVERNANCE AND LEGAL

Credit Card Review, with recommendations implemented across the business, to ensure Evolve Housing is operating to the best standard possible.

Our Governance and Legal team continue to be an integral part of our organisation, responsible for the

We were also successful in receiving our Australian

legal, governance, secretariat, regulatory, policy, audit,

Service Excellence Standards (ASES) accreditation for

risk and compliance functions of the business.

provision of Specialist Homelessness Services, with our

existing processes being highly commended, placing

The

2020–2021

financial

year

was

particularly

us at the top of the industry.

challenging as the team responded to sector wide challenges, including increasing workloads, new ways

Evolve Housing has also applied for registration

of working and the demand for more timely services

as a community housing provider in Victoria and

across the business environment.

expects to receive that registration in the near future.

The

48

team’s

expertise

assisted

Evolve

Housing

Our Governance and Legal team pride themselves

negotiate the development and management of up to

on being well versed on industry developments

156 units at Lidcombe to be used for social and

and are a dedicated team who take pride and

affordable housing, making it one of Evolve Housing’s

pleasure in partnering with and supporting all aspects

largest development projects to date.

of our business.


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Articles inside

Kaylem, cadet

1min
page 89

Our people

1min
page 85

People and culture achievements

5min
pages 86-88

Financial commentary

1min
page 98

12 years of Joy (Sneeby

2min
pages 90-91

Resident engagement strategy

1min
page 70

Achievements

3min
pages 77-80

Our people

2min
page 82

Resident engagement

2min
page 69

Opportunity Pathways

3min
pages 66-67

Social outcome policy

1min
page 68

Improved social outcomes for our clients

0
page 65

Vegepod growability program

2min
pages 62-64

Evolving green sustainability program

1min
page 60

Q&A with Together Home case manager

1min
page 57

Supporting our residents

1min
page 59

Arncliffe community hub

2min
page 54

Providing quality homes and services

0
page 51

Case study A

1min
page 56

George’s story

1min
page 55

Improving business resilience

2min
pages 49-50

Governance and legal

2min
page 48

Increasing our people capability

2min
page 46

Community housing leasing program

2min
pages 38-39

Improving our IT systems

2min
page 44

Our strategic plan

2min
pages 32-34

Achieve sustainable growth

0
page 35

Enhance business practice and capacity

0
pages 42-43

Lidcombe Rise project

3min
pages 40-41

Our operating environment

7min
pages 28-31

Types of housing we provide

2min
pages 26-27
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