Sustainability Report 2021

Page 124

2021 Sustainability Report

(102-13, 102-21, 102-40, 102-42, 102-43, 102-44, 201-1)

STAKEHOLDER ENGAGEMENT

The FS Italiane Group strives to maintain a transparent and collaborative relationship with its stakeholders56 via active involvement and ongoing dialogue, as it firmly believes that by understanding their expectations and reconciling interests, it guarantees the effective creation of value..

56) The criteria used to identify stakeholders are as follows: responsibility, dependence, materiality, influence, degree of interest/impact/knowledge.

MAIN CHANNELS OF COMMUNICATION WITH STAKEHOLDERS

FS PEOPLE AND TRADE UNIONS * * * * *

Group intranet portal – WE Events/webinars Assessment interviews Comment cards Trade union panels and meetings

FINANCIAL COMMUNITY * * * *

124

Regular presentations Individual and group meetings Roadshows ESG rating surveys

BODIES AND INSTITUTIONS * * * * *

Specific meetings Corporate communications Surveys Protocols of understanding Stakeholder panels

SUPPLIERS AND BUSINESS PARTNERS * * * * *

Work groups/meetings Conferences Audits Questionnaires Stakeholder panels


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Fondazione FS Italiane

10min
pages 224-233

Independent auditors’ report

5min
pages 274-278

Energy and operating segments

4min
pages 245-247

Promoting culture and other social initiatives

4min
pages 222-223

Welfare and diversity and inclusion

6min
pages 210-213

Health and safety

6min
pages 206-209

Recruitment and HR management

13min
pages 193-200

Encouraging, training and upgrading skills

7min
pages 201-205

Security, information security and privacy

7min
pages 186-189

Integrated logistic

3min
pages 168-171

Putting the needs of people and customers first

1min
page 140

Stakeholder engagement

12min
pages 124-139

Integrated management of risks and opportunities

16min
pages 111-123

ESG rating and other awards

5min
pages 104-110

Protection of human rights

3min
pages 102-103

ABC system

10min
pages 94-101

Sustainability governance

2min
pages 76-77

The 2022-2031 strategic and business plan

2min
pages 42-43

Corporate Governance

12min
pages 65-75

Letter to the stakeholders

8min
pages 8-11

The Group’s role in the mobility of the future

2min
pages 40-41

Transparency and business responsibility

2min
pages 62-64

Innovation and sustainable finance as accelerators of change

12min
pages 54-61

Introduction

10min
pages 12-19

Group activities through the lens of European Taxonomy

9min
pages 32-39
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