July/August Source Magazine

SOURCE www.fsae.org

Jul/AUG 2014

success by association

FSAE Foundation

2014-15 Foundation Chair Deborah Boza-Valledor, CIPS, CRB, CRS

Care, Loyalty & Obedience

A Potpourri of Workplace Issues

Florida Society oF AssociatioN Executives

2014-15 FSAE Chair Janegale Boyd

Three Key Leadership Duties

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Be in the game

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SOURCE success by association

july/AUG 2014

be in the game and stretch to win

6

FSAE Foundation: An Investment in our Members’ Future

8

A Potpourri of Workplace Issues

12

Three Key Leadership Duties: Care, Loyalty & Obedience

14

For Members By Members

Online Auction Recap

24

Issue Special Section

Good Old Fashioned Networking

19

New Members

10

Buyer’s Guide

25

The Old Ball & Chain

20

Member News

16

South FL Meeting Venues

27

Recent Event Photos

22

Foundation Donors

28

2014 FSAE CALENDAR September 26-28 CEO Retreat

South Seas Island Resort, Captiva Island

October 23

Executive Series Luncheon

Governor’s Club, Tallahassee Sponsored by Ocala/Marion County Visitors & Convention Bureau

November 6

July 15 - 17, 2015

The Shores Resort & Spa, Daytona Beach

2015 Annual Conference

Central Florida Meet & Greet

November 7

FSAE Board Meetings

The Shores Resort & Spa, Daytona Beach

Renaissance Vinoy Resort & Golf Club, St. Petersburg

FSAE Staff Florida Society of Association Executives 2410 Mahan Drive, Suite 2 Tallahassee, FL 32308-5302

Phone: (850) 222-7994 Fax : (850) 222-6350 fsae@fsae.org

Source Editor Adrian Amos

Cover Photo provided by Copeland Productions

adrian@fsae.org (850) 702-0946

PUBLISHER Frank Rudd, CAE, CMP frank@fsae.org

www.fsae.org

(850) 702-0943

President/CEO Frank Rudd, CAE, CMP frank@fsae.org; (850) 702-0943

Marketing, Communications and Technology Manager Adrian Amos adrian@fsae.org: (850) 702-0946

Advertising Sales Sue Damon suedamon1@aol.com (850) 926-3318

Graphic Design Jesse Beleck

copelandproductions.com Disclaimer: Articles in this publication are designed to provide accurate and authoritative information with respect to the subject matter covered. It is provided with the understanding that neither FSAE nor the authors are engaged in rendering legal or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought.

jesse@DesignOnTheBrain.com

Office Manager/Bookkeeper Paige Graham

(850) 524-3787 | DesignOnTheBrain.com

paige@fsae.org; (850) 702-0945

Director of Membership and Development Hester Ndoja, CAE

Printer: Rose Printing

hester@fsae.org; (850) 702-0944

Innovation Lounge

FSAE showcased the best association technology solutions at Annual Conference through our Innovation Lounge Technology Expo.

We want to thank our 2014 participants and invite you to contact any one of these companies for your technology needs!

Visit www.fsae.org/InnovationLounge to learn more.

2014 Technology Expo

Thanks to our Expo Sponsor!

www.fsae.org/innovationLounge 4

JULY/August 2014

From the cEO

Frank Rudd FSAE President/CEO

I hope that all of the CEOs in FSAE have taken notice of the CEO Retreat scheduled for September 26-28 that will be hosted by the South Seas Island Resort on Captiva Island. I am looking forward to this meeting for a variety of reasons. Without a doubt, South Seas and Captiva are one of my all time favorite destinations in this state. I am excited to spend time with my fellow CEOs and exchange ideas and best practices for association management. I also want to spend time hearing what you want FSAE to be. I know everyone is always dealing with a packed calendar and not enough time in the month, but make the time to be a part of this meeting.

My guarantee to you is you will leave South Seas with enough good ideas, it will be well worth your time. And remember, I am asking you to come to Captiva in late September, it is a pretty spectacular place to be.

•

• •

•

•

encourage entrepreneurship, and stand behind their decisions Stress service orientation to your staff. It’s not something that everyone automatically understands. Establish service standards for the organization Maintain a lean, well paid and well motivated staff Don’t be reluctant to use consultants to solve problems when you don’t have the appropriate expertise on staff Try to keep your best employees as long as it’s in your mutual best interest, then help them move on to other jobs when it’s apparent that the time has come Be sure to have the best MIS system and MIS people you can afford

On Working with Volunteers

Basic Rules for Survival and Success as an Association Executive

• Don’t ever forget the association belongs to them - not you • You get paid for what you do. The only pay the volunteer receives is prestige and satisfaction. Don’t deny the volunteer this small payment for his/her efforts. Instead, make sure they receive it • Use volunteers effectively; respect their time and understand their motivations • Use your committee structure to test the abilities of members and identify future leaders • Use your influence to make sure the association has good Officers • Do market research; be member driven; you have to understand what members want in order to satisfy their needs • Be marketing oriented, respond to identified member needs. Competition for member’s attention is fierce.

On Working with Staff

On Your Own Work

Speaking of CEO’s, I am not sure how many of you remember Bill Taylor, CAE, longtime President/CEO of ASAE. Many years ago, Bill came to Tallahassee and made a presentation.

He also handed out his Basic Rules for Survival and Success as an Association Executive. I found my copy of his rules as I was cleaning out my office when I was changing jobs. It is a little yellowed now and beat up but I have read it many times in the last 25 years. I am amazed at how these rules still hold true today. I thought it would be helpful to pass them along to you:

• Watch the finances; more are fired for financial problems than any other reason • Establish quantified objectives; if you don’t have a clear fix on what you are trying to achieve, you won’t know when you have succeeded • Never hold a meeting without an agenda – whether a committee or staff meeting • Hire the best staff people you possibly can, give them wide latitude, give them plenty of authority but hold them accountable,

• Prioritize your responsibilities, then reprioritize at least once a day. Often it’s not the most important matter that needs to be done first, but the item that’s the most sensitive • When processing the mail, handle each piece of paper once – respond to it, refer it to someone else, or throw it away • Write your own minutes

From the CEO (continued on pg. 11)

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

5

Be in the Game and Stretch to Win!

By Janegale Boyd FSAE 2014-15 Chair

6

JULY/August 2014

First of all I am humbled and honored to be the new

So ask yourself: What can you become in the next 5-10

Chair of the Florida Society of Association Executives

years?

(FSAE). Thank you for this opportunity to serve you, my colleagues, in the profession that I love. More

• First, start by showing up to the “practices” – the

importantly, FSAE has given me lifelong friendships and

regional Meet & Greet Luncheons and Executive Series

a special sense of purpose. FSAE is a professional gift!

Luncheons.

As I begin this year, I was asked to give perspectives and focus for the future of FSAE. So I will start with the time honored phrase, “As you give, so shall you receive.”

In high school I was a swimmer and water polo player.

On occasion, when we missed the ball, our frustrated coach would yell, “Do you have alligator arms?” Are you familiar with the sports term “alligator arms?” It is an expression used by coaches and sports commentators, and even players, to describe and criticize an “almost” receiver who keeps his or her arms protectively and timidly by his side instead of reaching out full length— stretching to catch the ball.

“Alligator arms” sometimes happen because the player senses an opponent bearing down on him and, instead of cleanly catching the ball, one goes into a self protection mode to avoid the hard hit and potential injury. The sports commentator may say something like, “He’s open! The ball is there, but it’s off his finger tips.

It’s incomplete. Too bad he had ‘alligator arms’ today.”

Does this “protective mode” sound familiar?

It’s a good analogy for FSAE membership, too. In our profession of association management and as leaders in our field, we too often do not make the “stretch” and instead have “alligator arms.” We are in a challenging field or “game.” So ask yourself–do you take advantage of ALL your FSAE membership has to offer you and your team? Don’t be the organization that only has limited participation. Stretch professionally!

FSAE is our professional Association “team” which provides us with excellent “reporting,” “game plays,”

• Second, “practice” hard by participating in education programs and CEO Roundtable events.

• Third, fill your mind with the latest and best “game strategy” by embracing the opportunities and taking advantage of the value added benefits offered by our Associate Members – the hoteliers and business members.

Our job is to inform and provide you the opportunities. So what should you as a gifted and top seated player do?

Get your head fully in the game, commit to be the best as we focus on this year’s game plans. Those plans include: • Embracing and encouraging diversity in our field. Just look at the exceptional talent and global participants that make up the US Soccer team - diversity made this team stronger!

• Providing cutting edge education on the trends of the future and for all levels of association team members.

We will be the premiere “go to” provider of education for all levels with courses and seminars for members who want to excel in association management.

• Sharing and providing information about innovative programs and ideas you can replicate.

Now what do I deeply and passionately care about? YOU!!!

“strategy discussions” and “practice sessions.” We only have to participate and take advantage of the

I promise to stretch out my arms to inform, inspire and

information, education, roundtable discussions and

embrace you – our members and my colleagues. You

events – our “practice” sessions to be the best in our

are my teammates and along with Frank, our fabulous

field! We have the finest coach and leader in Frank

coach, we will be outstanding leaders – the winners in

Rudd, our new President/CEO! He knows Association

our field. Let’s go FSAE team!

Management, has exceptional experience on the front line, and has been a star leader in our field. The sky is our only limit.

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSoCIATION ASSociATION EXECUTIVES

7

FSAE Foundation:

An Investment in our Members’ Future

By Deborah Boza-Valledor, CIPS, CRB, CRS FSAE foundation 2014-15 Chair

8

july/August 2014

WOW! How could it be that an entire year has passed since I was doing exactly what you are doing right now, reading the first columns of the incoming Chairs of FSAE and the FSAE Foundation?

The year flew by so quickly and this year is already shaping up to be filled with new challenges and wonderful opportunities, so the Foundation is hitting the ground running.

First of all, a big thank you to Jim Ayotte, CAE, Executive Director, Florida Manufactured Housing Association, for your service and leadership, not only to the FSAE Foundation but also for your guidance and dedication as Chair of our CEO Search Committee. Congratulations to Chair-Elect Jaime Caldwell, ACHE, VP, South Florida Hospital & Healthcare Association and Treasurer Donna Son, EVP of Operations and Administration/CFO, Florida Institute of CPAs. Along with our incredible leadership team of Foundation Trustees, we are looking forward to this year, the year of the R.O.I. When most hear of R.O.I. we immediately think of the financial definition of Return on Investment: putting resources into something in hopes of increasing the value, in other words, making a profit. The FSAE Foundation was created to enhance the Society’s programs and services through education, research, grants and certification initiatives. What better return on our Foundation’s investment than the future of its members? This past year the Foundation invested $7,525 in Professional Development Grants. Grants that our members applied for to help defray the expenses of earning their CAE and CMP. Grants that our members used toward their registration and attendance at our Annual Conference. Our members, recipients of these grants, repeatedly tell the Foundation that the Grants have proven invaluable in their education and advancing their careers. That is R.O.I. at its best – delivering on one of the Foundation’s primary purposes: financial support of member professional development and certification.

The Foundation also invested $20,000 in FSAE Educational Programming. That $20,000 investment included several Executive Series Luncheons, great speakers on important Florida issues, at no cost to our executive members; the 2013 Think Tank, a symposium of association decision makers to solve industry issues and generate and share new, practical ideas with all FSAE members; the Compensation Survey and Economic Impact Survey (coming soon) – through these surveys and research, the Foundation contributes to public understanding of the power of associations as an economic driver in our state. R.O.I. hard at work delivering on more of the core purposes of the Foundation: Support of Education, research, promotion of best practices and excellence in association professionals.

To continue to get the best Return on Investment we need Member Investors! The FSAE Foundation is financially self-supporting, relying largely on proceeds from our annual Silent Auction and our Member Investors. FSAE has made it easy to become a Member Investor. Investor Monthly Pledge Levels range from $120 to $1,800 per year -spreading out your total investment dollars over a twelve month period, monthly Investment amounts as low as $10 per month! Or choose your own investment amount and pay in full.

So now I ask us all to think of R.O.I. just a little differently: Putting your resources into someone (our members) and something (our Foundation) to increase the value of our members and our association. This investment is a win-win. Become a Member Investor this year!

And last but not least, another R.O.I. Goal for 2015: Return on Innovation. Just imagine if you or your association could receive Grant funds to help underwrite or start up a new and innovative idea, product or service. Just imagine the difference it could make to your association, your members and your industry. Just imagine. Watch for the announcement and more information on the 2015 R.O.I…the FSAE Innovation Grants!

Thank you for this opportunity to serve as your 2014/2015 FSAE Foundation Chair, it’s going to be an incredible year, the year of R.O.I. And like I said at the beginning: WOW!

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSoCIATION ASSociATION EXECUTIVES

9

FSAE members

Executive Members: Deborah Cox-Roush

Florida State Director Job Creators Network P.O. Box 233 Riverview, FL 33568 Phone: (813) 434-5285 www.jobcreatorsnetwork.com

Allen Douglas

Executive Director FL Engineering Society 125 S. Gadsden St. Tallahassee, FL 32301 Phone: (850) 224-7121 www.fleng.org

Josh Gold, CAE, CMP

Executive Vice President FL Apartment Assn 875 Concourse Parkway S., Ste. 125 Maitland, FL 32751 Phone: (407) 960-2910 www.faahq.org

Clarke Hammersley

Director of Publications BICSI: A Telecommunications Assn 4003 S. West Shore Blvd. #3409 Tampa, FL 33611, FL 33611 Phone: (800) 242-7405 www.bicsi.org

Robin Lankford

Florida Associate State Director Job Creators Network P.O. Box 233 Riverview, FL 33568 Phone: (813) 785-7541 www.JobCreatorsNetwork.com

Laurie LoRe-Gussak

Welcome New Members Scott Rivelli, PA

CJ Hinner

Tina Turner, CAE, IOM

Aran Jackson

Executive Director Superior Small Lodging Assn 5201 Adams St. Hollywood, FL 33021 Phone: (954) 895-4777 www.superiorsmalllodging.com President Organization Management, Inc 310 Guy St. Roanoke, AL 36274 Phone: (229) 377-8269 www.organizationmgt.com

Assosciate Members: Stan Barnes, CFP, CLU Managing Partner Allen, Mooney & Barnes 318 N. Calhoun St. Tallahassee, FL 32301 Phone: (850) 894-2930 www.ambwealth.com

Chris Bass

Director of Marketing Weblink International, Inc. 3905 W. Vincennes Rd., Ste. 210 Indianapolis, IN 46268 Phone: (317) 872-3909 www.weblinkinternational.com

Elizabeth Borders

District Account Executive CORT Events 3506 University Blvd. S. Jacksonville, FL 32216 Phone: (904) 813-0797 www.cort.com

Joshua Desha

Jennifer Merritt, CPA

Dan Grubb

Moriah Murphy

Interim Executive Director Tallahassee Society of Assn Executives P.O. Box 1139 Tallahassee, FL 32302 Phone: (850) 561-6124 www.tallysae.org

10

july/August 2014

CEO Innovative Publishing 191 Sonata Dr. Jupiter, FL 33478 Phone: (502) 727-8667 www.innovativepublishing.com

Johanna Kasper

Executive Director FL Disabled Outdoors Association 2475 Apalachee Pkwy., Ste. 205 Tallahassee, FL 32301 Phone: (850) 201-2944 www.fdoa.org Vice President of Finance REALTORS Assn of the Palm Beaches One Harvard Cir., Ste 102 West Palm Beach, FL 33409 Phone: (561) 727-2765 www.rapb.com

Sales Manager PSAV Orlando 2302 Commerce Park Dr., Ste. 100 Orlando, FL 32819 Phone: (407) 541-2400 www.psav.com

Hancock Bank 2453 Mahan Dr. Tallahassee, FL 32308 Phone: (850) 445-1381 www.hancockbank.com Account Executive Ovid Bell Press, Inc. 1408 Kenwood Dr. Fulton, MO 65251 Phone: (573) 642-1323 www.ovidbell.com

Tara Hart - Patterson

Area Director of Sales Plaza Ocean Club, Mayan Inn and Acapulco Hotel & Resort 640 N. Atlantic Ave. Daytona Beach, FL 32118 Phone: (386) 239-9800 www.plazaoceanclubdaytona.com

Aptify 200 N. LaSalle St., Ste. 2950 Chicago, IL 60601 Phone: (202) 223-2600 www.aptify.com

Bruce Larsen

Sr. Sales Manager Embassy Suites Orlando North 225 Shorecrest Dr. Altamonte Springs, FL 32701 Phone: (407) 834-2400 www.orlandonorth.embassysuites.com

Claudia Lupo

Sr. Sales Executive Ft. Lauderdale Marriott Harbor Beach Resort and Spa 3030 Holiday Dr. Ft. Lauderdale, FL 33316 Phone: (813) 475-6755 www.harborbeachmarriott.com

Dianna Mann

Sales Manager International Palms Resort & Conference Center Cocoa Beach 1300 N. Atlantic Ave. Cocoa Beach, FL 32931 Phone: (321) 392-1645 www.ipcocoabeach.com

James Mills

Domestic Client Retention Specialist Pegasus Transportation 10747 Rocket Blvd.

Orlando, FL 32824 Phone: (407) 812-8812 www.pegasusbus.com

Melissa Minkler

Account Manager AGS Exposition Services 4561 S.W. 34th St. Orlando, FL 32811 Phone: (407) 292-6162 www.ags-expo.com

Tammy Moy

Account Representative FastPark & Relax 250 W. Court St., #200 E Cincinnati, OH 45202 Phone: (407) 251-7555 www.thefastpark.com

Terry Natwick

Sales Manager Plantation on Crystal River 9301 W. Fort Island Trail Crystal River, FL 34429 Phone: (352) 795-1605 www.plantationoncrystalriver.com

Emily Orsini

Sales Manager Fort Lauderdale Marriott Pompano Beach Resort & Spa 1200 N. Ocean Blvd.

Pompano Beach, FL 33062 Phone: (954) 782-0100 www.marriott.com

Sam Pollack

Sales Manager Daytona Beach Area CVB 126 E. Orange Ave. Daytona Beach, FL 32114 Phone: (386) 255-0415 www.daytonabeach.com

NaSheba Prentis

Group Sales Manager Renaissance Orlando Airport Hotel 5445 Forbes Pl. Orlando, FL 32812 Phone: (407) 513-7225 www.RenaissanceOrlandoAP.com

Deborah Probst

Sales Manager Sirata Beach Resort & Conference Center 5300 Gulf Blvd.

St. Pete Beach, FL 33706 Phone: (727) 363-5232 www.sirata.com

Barbara Rodriguez

Sr. Sales Manager Eau Palm Beach Resort & Spa 100 S. Ocean Blvd.

Manalapan, FL 33462 Phone: (561) 540-4839 www.eaupalmbeach.com

Yvonne Smart

Corporate Sales Honey Lake Plantation Resort and Spa 1290 N.W. Honeylake Rd. Greenville, FL 32331 Phone: (850) 948-9911 www.HoneyLakePlantation.com

Craig Smith

Assistant Director of Sales Embassy Suites Orlando - Lake Buena Vista 8100 Lake St. Orlando, FL 32836 Phone: (407) 597-5120 www.embassysuiteslbv.com

Nyki Tevini

Director of National Accounts Loews Miami Beach Hotel 1601 Collins Ave. Miami Beach, Fl 33139 Phone: (305) 604-3896 www.loewshotels.com

Asa Thomas

Government and Association Sales Manager Doubletree by Hilton Tampa Airport Westshore 4500 W. Cypress St. Tampa, FL 33607 Phone: (813) 998-2203 www.TampaDoubletree.com

Lauren Thomas

Senior Sales Manager Wyndham Grand Jupiter at Harbourside Place 200 N. US Hwy 1 Jupiter, FL 33477 Phone: (561) 909-7268 www.wyndham.com

Jennifer Tucker

Sales Manager Hawks Cay Resort 61 Hawks Cay Blvd.

Duck Key, FL 33050 Phone: (941) 999-4150 www.hawkscay.com

Michael Whalen

Director of Sales and Events Seascape Golf Beach & Tennis Resort 556 Seascape Dr. Miramar Beach, FL 32550 Phone: (850) 837-9181 www.seascape-resort.com

Kevin Yanushefski

Team Lead – Marketing Cvent 8180 Greensboro Dr. McLean, VA 22101 Phone: (610) 608-3646 www.cvent.com

Phil Young

Benefits Consultant Allen, Mooney & Barnes 318 N. Calhoun St. Tallahassee, FL 32301 Phone: (850) 894-2930 www.ambwealth.com

From the CEO (continued from pg. 5) • Accept external responsibilities with high visibility in order to build the stature and recognition of your association; it’s part of your job • Never forget that wherever and whatever you do, as chief staff executive you personify the association. Virtually everything you do will be a credit or discredit to it • Take public speaking assignments seriously. Avoid being unprepared and shooting from the hip • Emphasize time management in your own schedule and stress its importance to your staff. Efficient use of time is mandatory if you are to have time to both plan and implement • Do those things that you uniquely can and must do as the chief staff executive; delegate everything else • Enhance your overall knowledge skill in • Listen to all the advice you get from your staff, but make your own decisions.

You cannot afford to and run the organization in a association management totally democratic fashion • Be friendly – be humble • Strengthen your talent & awareness with • Be entrepreneurial, take chances; the association will progress faster and you’ll have more fun personal development opportunities • Personal opportunities happen only a few times in most people’s lives and come unexpectedly. Always be prepared to take • Master the fundamentals needed for career advantage of these rare, personal opportunities • Develop follow-up techniques for your own responsibilities, for your staff’s responsibilities, and for your volunteer leaders’ advancement responsibilities. Lack of follow-up destroys organizational effectiveness Earn– 13 CAE orgrace CMP credit Hours!

• If you must compromise – as you often must in association• work do so with • Be charismatic; attempt to make every contact a pleasant•experience for through the personAugust with whom you are speaking Save $100 30 with coupon code • Remember that you are setting the example – with your attitude, your work habits and your expense account FSAESource814 • Study other associations. Adapt the best ideas you find to your own association • Communicate, communicate, communicate • Sometimes you are dealt the cards you want and sometimes you aren’t. A true professional plays every hand the best that he or she can, even if they never wanted the cards dealt to them • Take time to stay healthy. Association management requires strength and endurance • Your integrity is your most important asset

FSAEs’ New, Affordable Program on the Principles of Association Management

www.fsae.org/AssociationSpecialist

I also want to thank Eleanor Warmack, CAE and Jim Ayotte, CAE for their leadership this year. Without a doubt, it has been a choppy, tempestuous year for FSAE, but their leadership has put us on a smoother path and a bright future for our professional association.

FSAE CEO Retreat September 26-28, 2014

South Seas Island Resort Captiva Island Register Now: www.fsae.org A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

11

FEATURE STORY

A Potpourri of Workplace Issues

By Robert J. Sniffen

In the past few issues of Source magazine, we have reported on various personnel and employment law issues which association executives should be aware. However, we have barely scratched the surface of this constantly evolving area of the law. In this article, we hope to provide a summary of several other, equally important topics that association executives should familiarize themselves with and consider administering in their associations. More information on the cases mentioned below can be found on www.fsae.org/LegalTips.

NLRB Invalidates No Gossip Policy Does the National Labor Relations Act apply to your association? The answer is it likely does. What was originally passed as a federal law allowing for private sector unions to form is increasingly being applied by a very active, pro-employee National Labor Relations Board (NLRB) to the non-union setting. In one of its recent decisions, Alurus Technical Institute & Joslyn Henderson, an administrative law judge of the NLRB held that a company’s “No Gossip” policy violated the National Labor Relations Act.

EEOC Refuses to Back Off of Criminal Background Check Issue Does your association check the criminal background of prospective employees? If so, then the position taken by the U.S. Equal Employment Opportunity Commission (EEOC) must be given consideration. Answering the letter of an incarcerated veteran who expressed concern that he would not be able to find a job upon his release, the EEOC’s Assistant Legal Counsel noted,

“[e]xcluding people from employment due to criminal records may raise issues under Title VII, especially if it disproportionately harms people of a particular race or national origin.” While the EEOC’s letter does not express a ban on employer use of criminal background checks, they have taken the position that an employer must be able to show that candidates’ exclusions result from a business necessity and that the employer considered the following: (1) the nature and gravity of the convictions; (2) the time that has passed since the conviction or release from incarceration; and (3) the nature of the job sought.

Florida Lawmakers Establish New Minimum Wage On January 1, 2014, Florida’s minimum wage increased by $0.14, bringing the new minimum wage to $7.93 per hour

Interns File Federal Lawsuit Seeking Overtime and Minimum Wages

EEOC Continues Crackdown on English Only Rules in the Workplace

Does your association utilize the

The EEOC recently filed suit against

services of unpaid interns? The U.S.

Wisconsin Plastics Inc., accusing the

Department of Labor is taking notice

manufacturer of discriminating against

and, predictably, private plaintiffs are

its workers on the basis of national

filing suit. In Grant v. Warner Music

origin. The suit is based on the 2012

Group Corp., various Warner Music

termination of 22 workers for lack of

Group Corp. interns filed a class

ability to use the English language.

action lawsuit against the company

According to the EEOC, an employer

alleging that it violated the overtime

discriminates against its workers when

and minimum wage provisions of

it requires them to be fluent in English

the Fair Labor Standards Act (FLSA).

unless English fluency is necessary for

The case alleges that Warner had a

the safe and effective performance of

common policy of using interns who

the job or the successful operation of

did not receive academic credit or

the business.

pay to perform the same work as paid employees. While the outcome of the case is uncertain, the lesson is

Conclusion

simple: employers must be careful not

The lesson to be learned from the

to violate the FLSA by misclassifying

examples contained in this article

individuals as “interns.”

is clear. An association that is not currently reviewing its policies,

($4.91 per hour for tipped employees).

EEOC Issues New Publication on Religious Garb and Grooming in the Workplace: Rights and Responsibilities The EEOC has not stopped at background checks. In March of this year, they issued a publication to answer questions about how Title VII applies to religious practices involving dress and grooming. Essentially, employers subject to Title VII must make exceptions to usual rules when an employee requests an exception to an appearance code that is “motivated by a religious belief.”

EEOC Touts Record Annual Recovery Against Employers

procedures and practices for compliance with state and federal law does so at its peril. Defending a lawsuit brought by a current or

The EEOC recently issued a statement

former employee can easily cost the

touting its largest haul of monetary

association-employer $100,000. An

recoveries in the agency’s history. The

increasingly active EEOC, DOL and

agency announced that it has obtained

NLRB are creating new rules and

a record $372.1 million from employers

interpretations of existing rules that has

during fiscal year 2013. During this

created a tidal wave of change. At the

same period, the EEOC filed 131 merits

end of the day, an association-employer

lawsuits alleging discrimination. The

cannot afford to be wrong when it

majority of these lawsuits were filed

comes to human resources issues.

under Title VII, followed by cases brought pursuant to the Americans With Disabilities Act. Of the 93,727

Robert J. Sniffen is the Managing Partner

charges filed, retaliation claims led the

of Sniffen & Spellman, P.A.. He practices in

way, followed by race discrimination,

the areas of labor and employment law,

sex discrimination, harassment &

civil rights defense, insurance defense and

pregnancy discrimination and disability

administrative law. The Firm represents

discrimination. The most frequently

several statewide associations in a variety

cited adverse employment action was

of transactional and litigation matters. He

termination, followed by employment

received his undergraduate degree from the

conditions and harassment.

University of Florida and his J.D. from Stetson University College of Law. He may be reached at rsniffen@sniffenlaw.com or (850) 205-1996.

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

13

FEATURE STORY

Three Key Leadership Duties: Care, Loyalty & Obedience

By Joanne L. Smikle As I sat waiting for the monthly Board Meeting to begin I was silently praying that it would not be a bored meeting. We were scheduled to have a presentation from an attorney. He was to advise us on the legal duties and responsibilities one assumes when volunteering for a nonprofit Board of Directors. What I was dreading did not come to fruition. The attorney provided a thought-provoking hour filled with interesting information. Many of his points made me think about my association clients and how his admonishments for our Board of Directors would benefit them. As a result, the Board Meeting (that did not turn into a bored meeting) is the genesis of this article on leadership duties to the association.

The Duties There are three commonly known, widely accepted duties of Board Members. They are the duty of care, the duty of loyalty and the duty of obedience. Wouldn’t association life be easier if every employee, be they management or staff, understood and conscientiously fulfilled these three duties? Beginning with the duty of care, it requires a comprehension of the financial aspects of the organization and active participation in governance. As an association executive this duty requires more than trustworthy financial stewardship, it also requires an eye towards long-term financial solvency. This means identifying strategic investments that add to the association’s bottom line. The duty of care extends to salaries and compensation as well. Are you overcompensating underperformers because they have been with you a long time? Are you giving bonuses based on merit or based on arcane criteria like longevity or likeability? The duty of care would suggest that association executives pay attention to who gets paid, what and why.

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When the duty of loyalty is put into an

resources dedicated to that mission.

loyalty dictates that the employee, be

association context it become quite

This requires that the association

they management or staff, be lifelong

interesting. It requires prohibition of

executive be very clear about, and

learners who consistently refine

conflicts of interest. It also requires that

committed to, the guiding purposes of

their skill set. This duty of loyalty is

transactions be transparent, ethical and

the organization. This requires a focus

integral to turning the association

in the best interest of the association.

beyond day-to-day operating concerns.

into an employer of choice that offers

The interesting thing about this

Strategic planning and positioning

developmental opportunities for

particular duty is that a vast majority

are essential. Staff and organizational

everyone.

of people claim to be ethical, moral and

development are also key activities for

upstanding. It would seem that this

a mission-driven association executive.

Finally, the duty of obedience allows

would be unnecessary to specify. In the

While some executives dismiss the

the association to be forward-focused.

real world, it is quite necessary.

need for a compelling mission, not

It is a tool that should spark an

having one puts an organization at risk

interest in innovation, creativity and

for being rudderless.

fresh approaches that support the

Consider the following examples that illustrate why this duty is of such

mission and vision of the association.

association’s Executive Director

Using the Duties to Create Change

decided to hire her daughter-in-law for

Few associations are exactly as they

generations of members. This implies

a key management position. She also

were ten years ago or will be five years

an interest in finding ways to maximize

decided to restructure the position to

into the future. Thoughtfully using

the mission. It implies purposeful

accommodate her daughter-in-law’s

these duties will enable the entire

action that advances the aims of the

young children’s schedule. Knowing

association to both initiate and respond

association so that members and

that her son and daughter were having

to transitions. Consider this, if the duty

employees will fully commit.

financial hardships, she gave her a

of care became normative at all levels

sizable raise. Remembering that her

of the association, managers would be

These commonly accepted guides for

daughter-in-law needed to be at home

attentive to staff development. They

Boards of Directors have applications

and did not really enjoy travel, she

would coach consistently, counsel

beyond the board room. They can be

gave the travel assignments to another

as required and create mentoring

applied to associations committed to

employee.

opportunities. The duty of care would

refining their modus operandi. They

importance. A sizable professional

The obedience is to keeping the association viable for current and future

also raise the bar on quality. Mediocrity

are tools executives can employ to

Needless to say, the Board of Directors

and last minute deliverables would

add value and create best practices

was asleep at the wheel. It also goes

be replaced with excellence and

throughout the association.

without saying that rancor and unrest

thoughtfully crafted products. The

ensued among the staff. Who wouldn’t

duty of care requires an attention to

want to get a raise, work less hours and

detail. It requires cultivating a team of

Joanne L. Smikle provides insightful

be in a key role? This Executive Director

people who have deep mastery of their

consulting, speaking and leadership

did not intentionally shirk her duty of

subject area and sincere commitment

education to associations across the country.

loyalty, her vision just got clouded by

to member service.

She is in the midst of completing dissertation

her heart. While this is an extreme case,

research on employee commitment and

it may happen in more subtle ways

Embedding the duty of loyalty

retention. Visit www.smiklespeaks.com for

more often than one would like to think.

throughout the association would

articles and resources. She can be reached at

directly impact commitment to the

joanne@smiklespeaks.com or 301.596.3140.

The duty of obedience calls on

organization. It is commitment that

executives to ensure that they are

breeds engagement and healthy

compliant with laws, regulations and

retention. It extends far beyond the

internal policies. It goes deeper than

morality and ethics of avoiding conflicts

just perfunctory legal compliance. There

of interests. It extends to creating

is also a serious responsibility to ensure

an atmosphere where professional

that the association is focused on its

loyalty, a commitment to one’s chosen

mission and that there are sufficient

livelihood, is commonplace. Professional

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

15

FSAE MemberS

Executive Member News

FSAE is BUSTING with pride!!

Congratulations to these newest CAEs from FLORIDA Cora Baker, CAE Association Executive New Smyrna Beach Board of Realtors New Smyrna Beach, FL

Rachel Karen Luoma, MS, CAE Chief Staff Executive Partners in Association Management Tallahassee, FL

Adrienne O. Bryant, CAE Member Information and Database Manager Association of Florida Colleges Tallahassee, FL

Rebecca Magdaleno, CAE Director of Administration American Institute of Architects Florida Chapter Tallahassee, FL

Linda A. Curtis, CAE Foundation Executive Director United States Tennis Association Florida Section, Inc Daytona Beach, FL Lynda M. Fernandez, CAE SVP of Public Relations Miami Association of Realtors Miami, FL

Dawn M. Mages, CAE Executive Director American Institute of Architects Tampa Bay Chapter Tampa, FL Ryan James Tucholski, RCE, CAE Chief Executive Officer West Volusia Association of Realtors Inc Orange City, FL

Maunda Land, CMP, CAE Manager, College and University Relations The Institute of Internal Auditors Altamonte Springs, FL

Allen Douglas Named Executive Director for Florida Engineering Society and Florida Institute of Consulting Engineers/ American Council of Engineering Companies of Florida Allen Douglas has been named executive director for the Florida Engineering Society (FES) and Florida Institute of Consulting Engineers (FICE)/American Council of Engineering Companies (ACEC) of Florida. Allen is an accomplished

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JULY/August 2014

association professional with over 20 years of strategic management experience, of which 17 years was performing all facets of non-profit trade association operations including financial management, strategic planning, political operations, media relations, and event planning. He is very much committed to leading the society of professional engineers because he knows the importance of infrastructure development to Florida’s communities, and how critical it is to our state’s economic wellbeing.

Florida Dental Association Chief Operating Officer receives MBA Florida Dental Association (FDA) is proud to announce that Chief Operating Officer Rusty Payton, CAE obtained his Master of Business Administration (MBA) at the University of North Alabama, conferred on May 10, 2014.

Mr. Payton has been with the FDA for more than 20 years. He began his career at the association in 1993 as a lobbyist before being promoted to director of government affairs. In 2007, Mr. Payton was named FDA’s chief operating officer. “The Florida Dental Association is proud of Rusty’s accomplishment and ongoing commitment to strengthening this association,” says Drew Eason, Executive Director and CEO of the Florida Dental Association. “We recognize the tremendous contributions he has provided to the FDA over the last 21 years.”

FLORIDA DENTAL ASSOCIATION LAUNCHES NEW LOGO, BRAND The Florida Dental Association (FDA) debuted its new logo recently at the annual Florida National Dental Convention in Orlando. This new logo is part of the FDA’s rebranding initiative to strengthen the organization and its communication and marketing efforts. The FDA’s previous logo was developed more than 20 years ago. “Our new logo creates a more modern and recognizable visual identity for the Florida Dental

Association,” said Dr. Terry Buckenheimer, president of the Florida Dental Association. “The goal for our rebrand is to reinvigorate the FDA from the ground up and better share our collective story.” In addition to its new logo, the FDA’s rebrand will include a new mission statement, targeted communications strategy and a cohesive brand identity across all of its subsidiaries, including the Florida Dental Association Foundation and FDA Services.

The Florida Recycling Partnership was recently awarded an Environmental Sustainability Award for Non-Profit/Public Recycling for their work in promoting recycling. Keyna Cory, Executive Director, accepted the award on behalf of the partnership – a coalition of businesses and associations dedicated to improving Florida’s recycling rates.

“When you bring together some of the top 100 Florida companies and associations, you can make the statement that recycling is important … and people listen,” said Cory.

“We will continue our outreach initiatives to encourage businesses to maximize existing recycling programs.”

New Interim Executive Director at TSAE Moriah Murphy recently stepped in as Interim Executive Director at the Tallahassee Society of Assn Executives.

Murphy has worked as the director of marketing for Heartland Payment Systems nationwide, successfully creating programs to increase brand awareness and sales. Over the years she has also worked in membership and sponsorship with several top trade associations and founded an association for the salon industry. She launched a craft beer company, worked in insurance and created successful strategies for various businesses to increase revenue and engagement.

Bob Jones honored for 50 years as Executive Director of the Southeastern Fisheries Association Robert (Bob) P. Jones was honored for his 50-year career with Southeastern Fisheries Association in June at the 62nd Annual SFA meeting in St. Augustine, FL.

Since 1964 Jones has been leading the charge for commercial fishing entities in the Southeastern Fisheries Association (www.SFAonline.org). Some of his career highlights include leading trade delegation from the U.S. Department of Agriculture to Japan concerning underutilized species, serving as the U.S. representative in diplomatic talks with Mexico and the Bahamas, and being a former Aquaculture Consultant to Hindustan Lever in India. Jones is a Certified Seafood HACCP Trainer and has trained and certified staff at more than 1,000 firms in the seafood industry.

Associate Member News Tampa Hosts “Bollywood Oscars” On April 24 through 26, the International Indian Film Academy (IIFA) held their prestigious awards event in Tampa. Known as the “Bollywood Oscars,” IIFA utilized the Tampa Convention Center for several of their scheduled events, including a Global Business Forum, Expo for local and international vendors and IIFA rocks, a fashion and music spectacular.

The IIFA 15th Annual Weekend and Awards generated an estimated $26.4 million in total visitor spending, giving an immediate financial boost to Hillsborough County and making a positive, long-term impact on the destination’s brand.

Peach New Media launches new website and Resource Library for online education The Peach Resource Library is filled with all the tips, tricks, and goodies you could ever need, including white papers on industry trends, case studies for delivering online education, webinars with the latest ideas and suggestions for delivering educational content and more.

Naylor, LLC acquires Boxwood Technology, the leading provider of online career centers and career-related services to associationsn Naylor, LLC, a leading provider of outsourced business and communications services for the North American association marketplace, has announced the acquisition of Boxwood Technology, the leading provider of online career centers and career-related services for associations. Boxwood works exclusively with associations, and currently serves over 1,000 associations in the U.S. Boxwood’s industry-leading A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

17

technology platform includes career centers, career development, online learning, online and in-person career fairs, mentoring, resume writing, and a newly introduced executive recruitment concierge.

Vetted Solutions Names Tiffany McCarty Vice President Vetted Solutions, a Washington, D.C.-based executive search firm specializing in association and nonprofit recruiting and consulting, announced today that Tiffany McCarty has been appointed vice president at the growing firm. McCarty, a seasoned executive search consultant with significant experience in senior executive-level appointments at national trade associations and professional societies, most recently served as a principal of the boutique search firm JDG Associates. While there, she significantly grew the firm’s association and nonprofit practice while collaborating in the development of the quarterly Association CEO Workshop, a CEO-level forum on professional and career development.

Jack Cory received the inaugural “Government Affairs Professional Award Recently at the Annual Convention in San Francisco, Rick Goings, the Chairman Emeritus of Boys & Girls Clubs of America and Chairman & CEO of Tupperware Brands Corporation, announced that Jack Cory received the inaugural “Government Affairs Professional Award.”

This award is given to an individual who has furthered the position of his or her state’s alliance and had a profound impact on the Alliance’s legislative agenda.

What’s New Orlando for 2014 from Visit Orlando • The much anticipated Four Seasons Resort Orlando at Walt Disney World® Resort will open this summer with 444 luxury rooms, 37,000 square feet of meeting space and a top floor steakhouse named Capa. The resort will also offer guests spectacular views of the

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JULY/August 2014

nightly fireworks from Orlando’s theme parks. It joins a lineup of luxury properties in Orlando including The Ritz-Carlton Orlando Grand Lakes and Waldorf Astoria® Orlando, among others.

• ASAE’s Great Ideas Conference, held at the Hyatt Regency Orlando, welcomed more than 700 attendees to Orlando in March. The event saw the highest attendance in its 11-year history. Association professionals and industry partners heard from business strategist John Spence and had access to more than 80 education sessions.

• The Orange County Convention Center’s five-year capital improvement plan is in full swing inside and outside of the West Building. Additions include new signage, restroom upgrades and renovated show offices. There are also plenty of behind-the-scenes projects—all important to building safety, maintenance and aesthetics. You can stay up-todate on the progress of the Capital Improvement Projects by visiting the CIP Section on the Orange County Convention Center website.

• Orlando is experiencing one of the most significant expansion periods in the destination’s history. Universal Orlando® Resort will open the world’s first centrally themed, multipark experience this summer by expanding The Wizarding World of Harry Potter™ across both of its theme parks. SeaWorld® Orlando recently opened Antarctica: Empire of the Penguin® - the biggest expansion in its company’s history, while Walt Disney World® Resort will complete a multiyear project that is doubling the size of New Fantasyland when it debuts the Seven Dwarfs Mine Train coaster this summer.

• Harris Rosen, President and COO, Rosen Hotels & Resorts, Celebrates 40 Years: Harris Rosen grew up in a 500-squarefoot apartment on the lower east side of Manhattan and once had aspirations of becoming an artist. Yet, instead of going to Pratt Institute in New York City, he attended Cornell University’s School of Hotel Administration, where he earned his Bachelor of Science degree in 1961. From there, he amassed quite a few entries on his resume: Three years in the United States Army as an officer in Germany and South Korea; a career at the Waldorf Astoria® in New York City.

Fueled by his interest in hospitality, Rosen continued to work in various management positions in some of the larger Hilton hotels and later joined Disney in California as Director of Hotel Planning. After being told he was not Disney material, he said to himself: “If I have to sell hot dogs from a cart, I’ll work for myself.” So, in 1974, Rosen purchased the 256-room Quality Inn on International Drive for $20,000 (now Rosen Inn International). Today, Rosen owns seven hotels, employs 3,500 and says he is amazed every day at where he is and how far he’s come.

For Members

By Members

Good, Old-Fashioned Networking

at the Annual Conference VIP Connection Reception

Petersburg will include another outstanding VIP Connection FSAE’s VIP Connection Reception. Associates, to ensure that you will be part of this Reception has been part of incredible event, now is the time to budget the VIP host fee. the Annual Conference for over nine years. This upscale we’re already looking forward to networking opportunity 1/2 page island 3/12/13Executives, 11:36 am page 1 planning next year’s adventure! allows FSAE Associate

By Kristin Marshal Members 2014 VIP Sub-Committee Chair to host a reception in honor of all Association Executive conference attendees.

The Annual Conference is full of amazing educational sessions. But there’s not always a lot of time to talk to the person next to you, to catch up with or meet new friends. The Associate Advisory Committee created this reception to give attendees a chance to break away from conference events for quality networking with friends and colleagues.

W hen C asual e leganCe is i mperative ... h old your next m eeting at...

Creating unique and memorable experiences...one meeting at a time

For the past several years, the VIP Connection Reception has successfully brought outstanding entertainment and experiences to conference attendees. This year the reception at Cuba Libre Restaurant and Rum Bar featured a flamenco dancer and cigar roller, in addition to incredible food and the mojito and rum stations! It’s hard to top the 2013 Reception aboard Yacht Starship in Tampa, but Cuba Libre definitely delivered! Not only was the location and entertainment truly amazing, attendees were able to have “good old fashioned networking” and really connect.

As Associates, we want to get to know the FSAE Executive Members on a professional and personal level. Of course we want to tell you about our properties and services, but we also want to get to know the members of our FSAE family.

This association is about being part of something bigger than yourself. The relationships we develop here are what make that happen!

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The 2015 Annual Conference at the Renaissance Vinoy Resort & Golf Club, St. A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

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For Members

By Members

THE OLD BALL AND CHAIN Tips For A Healthy Marriage Or Association

In April, my husband, Erik and I celebrated our seventh wedding anniversary. It has been a wonderful seven years! I have a lovely home, two beautiful children and at least 30 extra pounds to show for it! As I think back on our years of wedded bliss, it makes me think of the parallels between association management and marriage.

Come to think of it, I have actually been in associations longer than I have been married – in January, I celebrated eight years as an association management professional. I have worked in almost every facet of associations from membership, meetings, publications, finance, operations, communications, marketing, board relations – you name it and I have some experience in it.

By: Rachel Luoma, CAE Hopefully all that variety was helpful as I took my Certified Association Executive (CAE) examination in May. The CAE designation is offered by the American Society of Association Chief Staff Executive, Partners in Assn Executives and is “designed to elevate professional standards, enhance individual performance, Management and designate association professionals who demonstrate the knowledge essential to the practice of association management.” If I pass, you can expect another blog on the topic later this year.

A marriage has many similarities to association work. Both require you to be a “jack of all trades”, utilize a tremendous amount of heart, patience and communication and aim to develop strong and long-lasting mutually beneficial relationships.

I wanted to share a few tips that I have picked up along the way that have helped me in my marriage and also in my career as an association professional.

TIP #1: Express Your Honest Opinion

I always tell my husband that if I have broccoli in my teeth and he sees it, to tell me. Of course, I ask that he convey it in an appropriate and respectful manner – but at the very least – tell me!

The same holds true in association management. At times we, as association professionals, will be called upon to provide an opinion, on a contentious issue, that may differ from other staff or leadership. While it may not be an easy thing to do, our responsibility as staff is to be honest and to provide our perspective.

Strong relationships are built on a foundation of honesty, trust and appreciation. It is imperative that when we are trying to build and maintain a strong relationship in our association careers that we are honest – even though sometimes it can be difficult.

There are times in every marriage where there is disagreement. One day it is because the dishwasher wasn’t unloaded, the next day it is because the toilet seat is up. It is inevitable that something makes you angry or that there is some topic that warrants additional discussion or debate.

However, my husband and I made an agreement before we had our children that we won’t argue or fight in front of our children.

Instead, we wanted to present a united front so that our kids understood that we were together on the issues.

This is very similar to association management. At times, amongst staff or within leadership, there may be contentious issues that require a great deal of debate and discussion. It is important that deliberation and debate, takes place privately, such as at a board meeting, not necessarily out in the open. It is also important that once a decision is made, all parties, regardless of whether or not they agree with the outcome, present a cohesive and united appearance.

TIP #2: Always Kiss Goodnight

My husband and I resolved early in our relationship never to go to bed angry and to always kiss each other goodnight. It doesn’t always happen, but that doesn’t mean we don’t try. Relationships take work and open communication whether in marriage or in associations.

The same holds true for association work. You may have that member who calls and is angry about a situation or openly disagrees with the association. But at the end of the day, you still have to try to diffuse the situation and end the call on a positive note (i.e. with a kiss).

It doesn’t always work out like that (i.e. sometimes we want to tell the person where they can kiss it), but as association professionals, we have to make every attempt to resolve a situation in a respectful and positive manner.

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TIP# 3: Give Him the Pretty Cookie

Before my husband and I got married, my best friend, Liz, gave me this sage advice. What she was saying is that presentation matters and sometimes you have to put the wants of others before your own wants.

For those of us that like to cook for our significant other, we know that sometimes we have various outcomes – the first batch of cookies may not be as great as the second batch of cookies or vice versa. However, make sure that you select the best looking cookie and give that to your significant other. They will appreciate the gesture and you get an extra cookie.

The same holds true for associations. Not everything that we do for our members is gold. Newsflash, you can’t please every member. However, it is important that we always put our best foot forward and in the event we make a mistake, we take accountability and then work on the next batch of cookies. Hopefully, the member will appreciate your vulnerability and desire to improve.

In closing, no marriage is perfect – they take a lot of hard work and dedication. But in the end, it is well worth it. Association work is no different. There are good days and bad days, highs and lows, mistakes and celebrations.

But like a marriage, association work can prove to be extremely rewarding for all.

Don’t miss the deadline for the Annual

Meeting Planner’s Guide / Year in Review

The annual Meeting Planner’s Guide / Year in Review issue closes Oct 5th, and includes your photo and a 150 word listing.

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Pack accordingly.

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A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

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CONNECT

South FL Meet & Greet Luncheon

Thank you DoubleTree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens for hosting FSAE’s South FL Meet & Greet Luncheon on May 9!

Sponsors Glenn Spanier and Stephanie Wyckoff, Speaker Joann Smickle, Eleanor Warmack and Frank Rudd

The FSAE Associate Advisory Committee

Gayle Carson and Carolyn Fazio

Tara Collins, Gail Siminovsky, Monique Robbins, Rayne Provost and Greg Brooks

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May Executive Series Luncheon Thank you to the South Seas Island Resort for sponsoring our Executive Series Luncheon on May 14!

Jim Ayotte and Greg Brooks

David Higgins and Drew Easo

Sponsors Kimball Matthews and Cathy Ennis with Frank Rudd and our Speaker Marian Johnson

Vicki Long and Jim Warren

Lisette Mariner

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

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Success!

Online Auction a Success!

2014

Auction

The Second Annual Online Auction Was Live From May 30th - June 6th • 74 items bid on (268 bids made) • Online Auction made a total of $12,992

FSAE Foundation

planting the seeds of innovation

Top 5 Items in Online Auction: (10 or more bids were made)

• Hard Rock’n Experience at Hard Rock Orlando Hotel & Cafe • 3 Day / 2 Night Stay at the ‘Tween Waters Inn • 2 Night Vacation Rental in a 2 Bedroom Condo Unit Northwest Florida Wyndham Vacation Rental ®

• 2015 FSAE Annual Conference Registration • 3 Day/ 2 Night Stay at the Hawks Cay Resort in the Florida Keys

Silent Auction SneakPeak Money Raised: Over $41,000 Donations: 218 (144 in silent auction, 74 in Online Auction) More information coming in the next issue of Source!

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SANIBEL HARBOUR MARRIOTT RESORT & SPA

(239) 466-4000

SanibelMarriott.com

SHERATON FORT LAUDERDALE BEACH HOTEL

(954) 524-5551

sheraton.com/FortLauderdaleBeach

SIRATA BEACH RESORT

(727) 363-5107

sirata.com

TAMPA MARRIOTT WATERSIDE HOTEL & MARINA

(813) 204-6338

TampaWaterside.com

TRADEWINDS

(727) 363-2215

TradeWindsMeetings.com

WESTIN IMAGINE ORLANDO

(407) 233-2971

westin.com/ImagineOrlando

SERVICES AMERICAN AUDIO VISUAL

(407) 888-8300

americanaudiovisual.com

BOYD BROTHERS, INC

(800) 677-BOYD (2693)

boyd-printing.com

LINE1 COMMUNICATIONS

(850) 668-6666

line1com.com

ASSOCIATION STUDIOS

(800) 820-6020

AssociationStudios.com

HIGHER LOGIC

(866) 670-1402

HigherLogic.com

PEACH NEW MEDIA

(866) 702-3278

PeachNewMedia.com

THE BEACHES OF FORT MYERS & SANIBEL

(800) 237-6444

FortMyersSanibelMeetings.com

BRADENTON AREA CVB

(941) 729-9177

BradentonGulfIslands.com/Meetings

GREATER FT. LAUDERDALE CVB

(800) 356-1662

sunny.org/meetings

GREATER MIAMI CVB

(800) 933-8448

MiamiMeetings.com

INDIAN RIVER COUNTY

(772) 567-3491

IndianRiverChamber.com SebastianChamber.com

VISIT JACKSONVILLE & THE BEACHES

(800) 340-4444

VisitJacksonville.com/meetings

EXPERIENCE KISSIMMEE

(407) 742-8252

MeetInKissimmee.com/meetings

VISIT ORLANDO

(800) 362-4424

OrlandoMeeting.com

DISCOVER PALM BEACH COUNTY

(561) 233-3000

palmbeachfl.com

SEMINOLE COUNTY

(800) 800-7832

visitseminole.com

ST. AUGUSTINE/PONTE VEDRA

(800) 418-7529

myfloridameetings.com

VISIT CENTRAL FLORIDA

(863)551-4709

VisitCentralFlorida.com

VISIT ST. PETE/CLEARWATER

(727) 464-7234

VisitStPeteClearwater.com

VISIT TAMPA BAY

(800) 826-8358

VisitTampaBay.com

CVBs

Executive Retreats and Board Meetings Visit Jacksonville Jacksonville, perfectly positioned along the Atlantic Ocean in Northeast Florida, is called the “River City by the Sea.” Whether you are looking to discover the undiscovered, ignite romance, reconnect with family, or be inspired by the city’s cultural offerings, unique cuisine, or uncrowded beaches, anything is possible.

Visitors will find plenty to do with diverse activities, restaurants, and nightlife.

From convention hotels to resorts to boutique properties, Jacksonville offers more than 18,000 guest rooms, fitting every budget and preference. Jacksonville welcomes groups from 10 to 10,000 to experience its unique meeting venues and event spaces. Beyond the meeting room, the possibility for an unforgettable experience is waiting for you in Jacksonville!

Call (800) 340-4444 or go to www.visitjacksonville.com/meetings for more information.

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JULY/August 2014

Featured Meeting Venues in South Florida The Brazilian Court Hotel Awaits your Discovery If you seek casual elegance and an intimate atmosphere for your Board of Directors Meetings or Executive Retreats, then please allow me to present the Brazilian Court Hotel as the ideal location. A fully remodeled 1920s and 30s era historic boutique hotel, The Brazilian Court is in the heart of the historic Island of Palm Beach, tucked between multi-million dollar residences two blocks from the Atlantic Ocean and a short stroll from Worth Avenue. Add the culinary specialties of Jim Leiken and the famed Café Boulud as well as celebrity stylist Frederic Fekkai’s Palm Beach Salon, and you have the setting for a unique and memorable Palm Beach meeting experience.

For more information, visit www.thebraziliancourt.com or call 561-366-4303.

Eau Palm Beach Resort & Spa Is bringing new life to the Palm Beach experience. Offering a new style of effortless living on seven chic acres of oceanfront, lush tropical gardens and home to Eau Spa – A Conde Nast Top 25 Spa in the World.

A perfect setting for conferences, incentives or retreats with over 30,000 square feet of indoor and outdoor event space and 309 luxuriouslyappointed guest rooms and suites.

Now offering 2014 group rates from $175 per night and incentives including 3% credit back to master account, Eau Spa and A/V discounts and so much more!

PLUS, make your 2015 plans before October 1, 2014 and receive group rates from $180/night for business May to September 2015!

Visit eaupalmbeach.com, call 561-540-4806 or email events@ eaupalmbeach.com for more information.

A Unique Place to Meet: Ocean Reef Club, Key Largo, Florida Secluded on the northernmost tip of Key Largo, Ocean Reef Club offers 2,500 pristine, secure acres less than an hour’s drive from the Miami International Airport.

Usually reserved strictly for members, this exclusive Club offers a rare opportunity for select groups to experience its unique way of life firsthand.

Over the past three years, guest accommodations have been thoroughly updated, The Spa has been expanded to 9,500 square feet and includes a VIP suite and café and a state-of-the-art Golf teaching facility has been added. Several of the more intimate meeting rooms have recently been renovated, allowing for flexibility in break-out spaces and for private Board meetings, all within the same building.

Contact Ocean Reef Club at www.Meetings.OceanReef.com or 800-843-2730.

DISCOVER THE PALM BEACHES: The Best Way To Meet In Florida.

Few destinations mix business and pleasure as memorably as the Palm Beaches. Perhaps, that’s because America’s First Resort Destination® has been perfecting the art of Florida hospitality for more than 100 years.

Today, you’ll find more than 200 hotels, combining to offer over 1 million square feet of meeting space. Plus, The Palm Beach County Convention Center boasts 100,000 square feet of exhibit space, including a 22,000 square-foot Grand Ballroom and 21,000 square feet of breakout space.

Add 47 miles of perfect beaches; more than 160 golf courses; worldclass shopping; and just about everything else under the sun, and you’ve discovered the best way to meet in Florida.

Learn more at PalmBeachFL.com/Meetings.

A PUBLICATION OF THE FLORIDA SOCIETY OF ASSociATION EXECUTIVES

27

FSAE Foundation

Thank You Donors!

May/June 2014

Career HQ

Stan Barnes, CFP, CLU Janegale M. Boyd Deborah Boza-Valledor, CIPS,CRB,CRS,GRI,TRC Gregory Brooks Johanna G. Byrd, ACSW Joshua Desha Kari B. Hebrank Rachel Luoma, MS, CAE Bennett E. Napier, II, CAE

Open the door to new career opportunities!

Al Pasini, CAE Rich Robleto, CAE Frank H. Rudd, CMP, CAE Michael Whalen

$11,000

Help us beat our goal!

To donate, visit: fsae.org/ makeadonation

GOAL!

If you’re thinking it’s time to make a move to a new job, but you don’t know how (or where) to begin, get the ideas and answers you need at careerheadquarters.fsae.org.

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A Unique Place to Meet Ocean Reef Club, Key Largo, Florida

Secluded on the northernmost tip of Key Largo, Ocean Reef Club offers 2,500 pristine, secure acres less than an hour’s drive from the Miami International Airport.

Usually reserved strictly for members, this exclusive Club offers a rare opportunity for select groups to experience its unique way of life firsthand. Over the past three years, guest accommodations have been thoroughly updated, The Spa has been expanded to 9,500 square feet and includes a VIP suite and cafĂŠ and a state-of-the-art Golf teaching facility has been added. Several of the more intimate meeting rooms have recently been renovated, allowing for flexibility in break-out spaces and for private Board meetings, all within the same building.

Contact Ocean Reef Club at www.Meetings.OceanReef.com or 305-367-6509.