The Bridge October 2014 by The FMWF Chamber of Commerce

Bridge October 2014 | Vol 18 | No. 2

the

TERRY BRADSHAW

FOOTBALL GREAT AND ACCLAIMED SPEAKER TO HEADLINE 2014 VOICES OF VISION

Young Professionals Network gets updated look

Welcome to our newest Community Builders

Board of Directors Doug Restemayer Jon Riewer Judd Graham Bernie Dardis Thomas Astrup Chuck Driscoll Jodi Duncan Don Gronke Katie Hasbargen Peggy Kennedy Norm Leslie Kathy Lewin Paul Richard Steve Swiontek Jeff Volk

Chamber Staff

Craig Whitney Jim Parsons Julie Doggett Darren Dunlop Samantha Gust Jessica Lee Tracy Meckler Gail Petersen Elly Peterson Tracy Powell Bobbi Jo Rehder Kaylyn Stroh Danielle Teigen Mickayla Thompson Julie Yourczek

D-S Beverages, Inc. Chair of the Board Eventide Senior Living Communities Chair Elect Wells Fargo Bank, N.A. Treasurer Indigo Signworks Immediate Past Chair American Crystal Sugar Company Red River Refrigeration, Inc. Flint Communications, Inc. State Farm Insurance Microsoft Minnesota State Community and Technical College National Hospitality Services City of West Fargo Sanford Health Gate City Bank Moore Engineerig, Inc.

President/CEO Vice President of Finance/Operations Information Systems Administrator Business Development Manager Program Coordinator - Leadership FMWF Government Affairs & Advocacy Manager Membership Sales Manager Membership Relations Coordinator Program Coordinator - Young Professionals Network Director of Events & Programs Events Coordinator Publications & Program Marketing Coordinator Communications & Marketing Manager Administrative Services Coordinator Administrative Support Coordinator

THE BRIDGE (USPS 124-430) is published monthly by the Fargo Moorhead West Fargo Chamber. For each issue received, $3.50 of membership dues are applied toward subscription of the newsletter. Periodicals Postage Paid at Fargo, ND 58102 and at additional mailing offices. Publication No. 124430. POSTMASTER: Send address changes to The Bridge, PO Box 2443, Fargo, ND 58108-2443; 218.233.1100.

In this Issue

6 21 29 33 36

Fourth Annual Meeting

Highlights past year, recognizes volunteers and leaders

Message to Members

Astounding. Extraordinary. Staggering. No matter what word you use to describe what it was like for Fargo to host ESPN College GameDay for the second year in a row, it will no doubt accurately describe the experience. This distinct honor is one we should all be proud of because the show afforded our community a national spotlight yet again.

For the second year in a row, the nation saw what makes this community a great place to live, work, play and do business. For the second year in a row, sports fans across the country glimpsed the intense level of pride this community has in its college athletic programs. For the second year in a row, many downtown businesses experienced a financial windfall unlike any other that began Wednesday night when the crew arrived and lasted through the day on Saturday as the last revelers enjoyed the limelight afforded by a national television show being broadcast in front of a local trademark. While GameDay in Fargo is certainly something to be proud of, we shouldn’t forget about all the other reasons we can be proud of this community that we are fortunate to call home. For example, Forbes magazine recently announced that Fargo topped its list of best small places for business and careers. The Lumina Foundation listed Minnesota in second place and North Dakota in fourth place when it comes to the best-educated states. Don’t forget that North Dakota is the best state for women entrepreneurs, according to the annual OPEN State of Women-Owned Business report. It’s an exciting time to be in this community, and we at The Chamber are proud to represent so many incredible businesses and employees who are working together to improve our metro. We think you are all pretty extraordinary yourselves.

Member News

Thank you for your membership,

Member Profile

Craig Whitney President/CEO The Chamber

Find out how the United Way of Cass-Clay is sharpening its focus

Community Calendar Chamber Events

2 | October 2014

Terry Bradshaw Mixes Humor, Common Sense and Personal Successes in Business Message Thursday, November 13 | Noon to 1:30 p.m. Ramada Plaza & Suites and Conference Center, 1635 42nd Street South, Fargo

In November, Terry Bradshaw will bring his larger-than-life personality to the metro when he headlines The Chamber’s fifth annual Voices of Vision. His presentation, titled “Why Not Your Best?” will focus on what makes organizations successful despite constant change and competition. He will challenge you to rethink sacrifice as you contemplate the power of positivity in achieving success. Bradshaw is most known for his football fame, and after retiring from football in 1984, he moved into broadcast. He quickly became one of the NFL’s most colorful commentators, and he currently serves as co-host and analyst on Fox NFL Sunday, a four-time Emmy Award winning program. Television isn’t his only arena. Bradshaw starred in the feature film “Failure to Launch” and voiced a character in the animated film “Robots.” He’s also been a guest star on several television series and hosted his own talk show, “The Home Team with Terry Bradshaw.” Bradshaw has also released four albums, two of which were top-selling gospel records, and his cover of Hank Williams’ “I’m So Lonesome I Could Cry” became a Top 10 country hit. He currently tours the nation with his stage production “Terry Bradshaw: America’s Favorite Dumb Blonde…A Life in Four Quarters” that features stories, jokes and singing. In addition to his football prowess, Bradshaw has an uncanny ability to tailor his message to whatever audience he is speaking to. Here The author of five books, Bradshaw is one of the most energetic are a few of the different venues he has spoken at in recent years: and motivating speakers in the country, and he has spoken § New England Institute of Technology at a variety of events ranging from technology conferences to § 21st Annual FanFare for Education commencement addresses to annual meetings. § Independent Insurance Agents & Brokers of America’s Big “I” Convention Bradshaw has channeled his celebrity status toward philanthropic § 3rd Annual “Help…Hope…Healing” Luncheon to benefit endeavors, earning him awards from Big Sisters of America and Depression and Bipolar Support Alliance Greater Houston the National Father’s Day Council. He earned an Alumni Career § Indiana Chamber Awards Achievement Award from the NFL in 2001; that same year, § Boys & Girls Club of the Ozarks’ 2013 Thanks4Giving Gala Bradshaw became the only football player to earn a star on the Hollywood Walk of Fame.

Prolific Performer

Diamond Sponsors

Gold Sponsors

Silver Sponsors Bell State Bank & Trust Bremer Bank, N.A. Eide Bailly LLP Eventide Senior Living Communities First International Bank & Trust Gate City Bank Heritage Homes LLC KFGO-AM Mighty 790 KLJ Spotlight Media, Inc.

Event Production Sponsor

Social Media Partner

Corporate Table Sponsors Alerus Financial Bank of the West Bethany Retirement Living Beverage Wholesalers, Inc. Cass County Electric Cooperative Inc.

Choice Financial Cornerstone Bank First Class Mortgage GOLDMARK Property Management High Point Networks LLC

InterceptEFT JLG Architects Microsoft Moore Engineering, Inc. Nova Fire Protection, Inc. Praxair Distribution Inc.

Ramada Plaza & Suites and Conference Center ROERS Starion Financial U.S. Bank Wanzek Construction, Inc.

fmwfchamber.com | 3

ESPN College GameDay Energizes Community For the second year in a row, the ESPN College GameDay bus and its enormous production crew transformed Broadway in downtown Fargo into an outdoor television set, complete with four celebrated announcers, thousands of screaming fans and NDSU’s live Bison mascot, Corso. The week between the announcement that ESPN would descend on the Red River Valley and the actual broadcast was a flurry of fandom and an outpouring of pride for a local university athletic team. Downtown businesses immediately offered special packages as many festooned their buildings — inside and out — with green and gold. “ESPN choosing NDSU for a GameDay broadcast again this year reflects well not only on the university and its players, but also on Fargo and North Dakota,” Sen. John Hoeven said in a press release. At The Chamber’s Annual Meeting two days before the broadcast, President and CEO Craig Whitney presented an ESPN producer with a special gift made by Hebron Brick commemorating the network’s time in Fargo. Excited spectators began lining the streets in the pre-dawn hours, and police estimated that about 9,000 fans filled downtown Fargo, a figure twice the estimate of the 2013 event. For two hours, a plane flew over the crowd with a banner emblazoned with “The Chamber welcomes GameDay to Fargo,” and the crowd erupted in cheers when the championship banner was unfurled from the rooftop of a downtown building near the set. The turnout did not disappoint ESPN. According to a Forum news article, producer Lee Fitting said Saturday’s crowd exceeded his expectations, and he looks forward to returning to Fargo as often as possible. “There was not a better scene, I don’t think, in the history of ‘College GameDay' than what we had today,” Fitting said in the article.

NO ONE KNOWS YOUR BUSINESS LIKE YOU. LET’S CHANGE THAT. We get to know your business so we can help when the time is right. And right now, until October 31, we’re offering: • 30-year amortization on owner-occupied commercial real estate loans with a 5-year fixed rate term1 • We’re also waiving the loan origination fee2 on all business loans and lines up to $750,000 and on all commercial real estate loans up to $2 million. Visit your local Bank of the West branch to learn more about other limited-time offers. All offers are effective September 13, 2014 through October 31, 2014. Offers, terms, and conditions are subject to change at any time without prior notice. Other conditions, fees and restrictions may apply. Rates are subject to change and depend on terms. All loan offers require automatic payments from a Bank of the West business checking account. Loans and leases are subject to credit approval. Offers valid for applications received and completed between September 13, 2014 and October 31, 2014. Offers available for new Bank of the West loans only. 1 “Owner-occupied” is defined as occupying 51% or more of the space. Commercial properties only. Offer not available for some types of properties including residential properties. Offer applies to new, owner occupied commercial real estate loans with a 5-year term, 30-year amortization in loan amounts up to $2 million (Ag loans up to $1 million). Offer not available for refinancing existing Bank of the West commercial real estate loans. 2 Business Credit Solutions loan origination fee waiver does not apply to loan closing costs including but not limited to: appraisal, environmental, title, flood and rate buy down. Member FDIC. Equal Housing Lender.

4 | October 2014

GameDay photos courtesy of Rick Goin

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research and technology Park

fmwfchamber.com | 5

Fourth Annual Meeting Highlights Past Year, Recognizes Volunteers and Leaders At the Annual Meeting last month, The Chamber recognized its accomplishments during the past year, debuting its Year in Review video for the more than 650 attendees. Volunteers, committee chairs, outgoing and current Board of Directors members and Chamber staff were recognized for their commitment to the organization and its mission. The event concluded with a poignant presentation to the 2014 Legacy Leader Award recipients, Alexander Macdonald and Darrol Schroeder, whose friendship and incredible parallel careers were honored during a touching video presentation.

â&#x20AC;&#x153;It takes many people to make the work of this organization happen, and I am to be able to work with all our great staff and volunteers. Thank you, also, to my fellow Board members. Your commitment to this organization is .â&#x20AC;?

so proud

instrumental in our success

Doug Restemayer 2014-15 Chair of the Board

Presenting Sponsor

Legacy Sponsors

Bankers. Experts. Friends.

Chairman Sponsor

6 | October 2014

Event Production Sponsor

Social Media Partner

status quo

“(Mac and Darrol) were never satisfied with . They always wanted to be innovative…they demanded excellence from those under and around them. They do that to this day.” Major General Mike Haugen “I’m not naïve enough to believe I stand here on my

own

merits. There’s a unit I was

privileged to belong to…I know there are 10,000 people in this community that remembers that organization, and every one of them contributed to my being here today.” Major General Alexander Macdonald

“Wow, that was close to being too much. Looking

previous honorees, I am both at the list of

honored and humbled to be selected for this award. It didn’t happen to me or by me alone.”

Major General Darrol Schroeder

To watch The Chamber's 2013-14 Year in Review video, as well as other videos shown at the event, visit www.fmwfchamber.com.

Corporate Table Sponsors Alerus Financial Avis Rent A Car Bethany Retirement Living Bremer Bank, N.A. Cass County Electric Cooperative Inc. Choice Financial Cornerstone Bank Dawson Insurance Eide Bailly LLP Fargo Jet Center, Inc. First International Bank & Trust Flint Communications, Inc.

Greater Fargo Moorhead Economic Development Corporation Hannahers, Inc. Heartland Trust Compnay Heritage Homes, LLC Holiday Inn Fargo JLG Architects KFGO-Midwest Communications KLJ Microsoft Midcontinent Communications Moore Engineering, Inc. NDSU Research & Technology Park

NDSCS - Fargo North Dakota State University Otter Tail Corporation Prudential Premier Real Estate Ramada Plaza & Suites and Conference Center ROERS U.S. Bank Wanzek Construction, Inc. Warner and Company Insurance Wells Fargo Bank, N.A. Western State Bank

fmwfchamber.com | 7

On August 29, the US Navy officially accepted delivery of the USS North Dakota. “North Dakota and her crew delivered an outstanding performance,” Program Executive Officer for Submarines Rear Adm. David C. Johnson said in a written statement. “North Dakota set a new benchmark for excellence in what is arguably the best performing program in defense acquisition.”

fargo moo r

Another Milestone for USS North Dakota

es ad w t far he

Honoring Our Ser vice Mem b ers

mber cha go

Military Matters

or sta

Navy officials said the North Dakota successfully completed Alpha, Bravo and Board of Inspection and Survey trials, assessments which evaluate the submarine’s seaworthiness and operational capabilities. During the trials, the crew took the submarine to test depth, conducted an emergency surfacing and tested the submarine’s propulsion plant, service officials said. Not able to travel to Groton, Connecticut, to see the USS North Dakota at her commissioning on October 25? Plan to host our model replica at your business. The Chamber’s model of the USS North Dakota docked at Dawson Insurance

Contact Jessica Lee at jlee@fmwfchamber.com to schedule.

Military Affairs Committee Members Honored Last month during The Chamber’s Annual Meeting, two Military Affairs committee members were named The Chamber’s 2014 Legacy Leaders. Friends for more than 70 years, Major General Alexander Macdonald and Major General Darrol Schroeder both played pivotal roles throughout their careers in the military, paving the way for the continued success of North Dakota’s Air National Guard (NDANG). Macdonald was North Dakota’s Adjutant General on September 11, 2001, a day when the NDANG was called to play a center role in the response to the terrorist attacks. Photo courtesy North Dakota National Guard

To watch the videos that were shown as tributes to Macdonald and Schroeder, visit www.fmwfchamber.com. The Chamber extends a special thank you to Master Sgt. Eric Johnson (RET) for creating the videos shown during the Legacy Leader presentation and his 29 years of service in the U.S. Air Force and North Dakota Air National Guard.

Program Sponsor

Supporting Sponsors Beverage Wholesalers, Inc. Microsoft First International Bank & Trust U.S. Bank

8 | October 2014

2015 Metro Profile & Member Directory Reserve your ad space today by emailing Tracy at tmeckler@fmwfchamber.com or by calling 218.359.0527.

Ambassadors Member Relations Rob Gramer Avenue Right

Public Affairs Jim Roers ROERS

2014-15 Committee Chairs Military Affairs Brian Shawn American Red Cross - Red River Valley Chapter

Ambassadors Public Relations Kayla Beehler, BioLife Plasma Services

Business Training Lindsie Schoenack University of Mary/Fargo

Young Professionals Network Jamie Fay Eide Bailly LLP

Leadership Fargo Moorhead West Fargo Amber Vogel Sundog

Team of the Year and Ambassador of the Year Mastel's Masters, a.k.a. M & Ms, have the bragging rights for this past year as Public Relations Ambassadors Team of the Year for 2013-14!

Lynn Hanson received Ambassador of the Year for 2013-14. Hanson has attended 106 ribbon cuttings. She is always willing to help out in a pinch.

Custom banking options

Bankers. Experts. Friends.

fmwfchamber.com | 9

Business Training

Magnetic Companies — Inspire, Clarify and Simplify From presenter Pam McGee, Minnesota State University Moorhead

Recent Gallop Poll results indicate that an estimated 70 percent or more of the professional workforce is unengaged or actively disengaged (meaning they would take another job as soon as they could). Global research by Towers Watson from 2013 found that the single highest drive of employee engagement is whether the manager is genuinely interested in their employee’s well-being. They also found that less than 40 percent of employees felt that support. The Magnetic Company Way (MCW) is a philosophy and a methodology on how to engage your employees where they feel inspired, have clarity and simplification of work. It is the result of research by Robertson and Company of more than 100 companies in 10 different countries that found engaged employees wanted four things: 1. Purposeful work. 2. Efficient processes. 3. People who cared about the customer. 4. Profitability. Attend this session to learn the fundamentals of creating an engaged workforce, whether you are a team leader, individual contributor or CEO. The process is the same! Imagine your workforce having a competitive edge because your employees were all “in it to win it” because they felt vital to the business, cared for by their managers and closely connected to their customers. Novel — maybe or maybe not. Competitive definitely!

#fmwftraining

Join Us

Thursday, October 9 | 11:30 a.m. to 1 p.m. Cambria Suites, 825 East Beaton Drive, West Fargo Registration for Business Training sessions (includes lunch) Chamber Members: $25 in advance | $35 at the door General Admission: $45 in advance | $55 at the door Register at www.fmwfchamber.com or by calling 218.233.1100.

Holiday Party SEASON

Make Your Guest List, Leave the Rest to Us. 10 | October 2014

Our Sales and Catering Team has built a reputation for excellent service and complete attention to detail. Call 701-281-7164 to reserve the date for your Holiday Party.

1635 42ND ST S FARGO, ND RAMADAFARGO.COM

Business Training

The Secrets of Memorable Customer Service In November, this panel of local customer service professionals will share their strategies for offering the best customer service possible:

Nate Aalgaard Freedom Resource Center for Independent Living, Inc.

Jodi Ellingson Hair Success Salon & Day Spa

Marie Hestdalen PepsiCo Beverages Company

Darren Hall Fargo Jet Center, Inc.

Rob Sobolik FARGODOME

#fmwftraining

When you consider customer service in your organization, here are four aspects to consider: 1. Friendliness. The concept is simple, but it’s no secret that happy, friendly professionals create better and more lasting relationships with your customers. Make sure you have the best people in the positions that interact with customers on every level. 2. Timeliness. Give your customers realistic timeframes for the product or service delivery, and if a delay occurs, communicate with them clearly and honestly to reset expectations. 3. Be memorable. It’s not enough anymore to simply offer good service; businesses need to give customers an experience that leaves a lasting—and positive—impression. 4. Be prepared. Something will go wrong, inevitably. If your organization is prepared with a process for responding when that happens, you can recover nimbly with little to no damage to your customer base.

Join Us

Thursday, November 20 | 11:30 a.m. to 1 p.m. Ramada Plaza & Suites and Conference Center 1635 42nd Street South, Fargo

Business Training Sponsors

Program Sponsors

Supporting Sponsors

Bell State Bank & Trust Eventide Senior Living Communities GOLDMARK Property Management

InterceptEFT NetWork Center, Inc. Wanzek Construction, Inc.

fmwfchamber.com | 11

Local Celebrity Speaks at Business Training

The Chamber and Spotlight Media Are Teaming Up

Last month, Mark J. Lindquist spoke about military leadership lessons that can help businesses be more successful. His presentation was just days after he sang the national anthem before the Minnesota Vikings took on the New England Patriots.

The Chamber and Spotlight Media want to help make new members as successful as possible when it comes to their first year of Chamber membership. Any businesses that join The Chamber between October 1 and December 31 will get a half-page ad free of charge to use in one of four monthly publications: Fargo Monthly, Stride, Design & Living and Bison Illustrated. Spotlight Media will help you decide on the right publication for your business. You can design the ad yourself or have their trained designers do it for a $150 fee. Businesses will have 30 days to claim the offer upon confirmation of Chamber membership. The business and the publisher will decide on the issue date and publication.

#fmwftraining

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12 | October 2014

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Join Us for a Scary Good Time at October Business After Hours October Business After Hours will feature the typical premiere networking opportunities with a little Halloween revelry thrown in.

Save the Date

Holiday Business After Hours

Join us at the Hilton Garden Inn to enjoy carmel apples, costumes and trick-ortreating with the vendors who will be exhibiting. Hilton staff will serve some tasty Halloween-themed appetizers, and participants are encouraged to participate in the theme, though participation is certainly not required.

Thursday, December 4 | 4:30 to 7:30 p.m. Ramada Plaza & Suites and Conference Center

Business After Hours

Exhibitor registration opens October 17, but attendees can register now at www.fmwfchamber.com or call 218.233.1100.

Thursday, October 16 | 4:30 to 6:30 p.m. Hilton Garden Inn Fargo

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fmwfchamber.com | 13

Young Professionals Network

Young Professionals Network Debuts New Logo, Rebranded Networking Event

For 10 years, the Young Professionals Network has been an unwavering pillar in the structure of The Chamber. From its founding with just six members to today, the program has grown to nearly 500 members and holds multiple monthly professional development and social engagement events. A growing presence warranted the creation of an identifying brand that is distinct to the program yet inclusive of its integral connection to The Chamber. We are proud to debut this new program logo for YPN and hope that it will soon be commonly recognizable when looking at all of the great things our YPN members are doing for The Chamber and the entire community.

Socializing within YPN is more than just meeting people; it’s about connecting with like-minded individuals and creating relationships that will transcend the typical bar scene. That’s why we rebranded Happy Hour to Off the Clock; we wanted the name to imply more than just sharing a drink with someone; the name implies a more strategic desire to invest in time after work to create lasting relationships that strengthen an individual’s personal and professional network.

Join us at Off the Clock to network and mingle with friends, new and old. As usual, appetizers will be provided and drinks are on your own.

engage

develop

Off

Cl ck Making Happy Hour Professional

Off the Clock Sponsor

Wednesday, October 15 5:15 to 7:30 p.m. Hennessy’s Irish Pub, 4323 45 Street South, Suite 101, Fargo Thursday, November 20 5:15 to 7:30 p.m. Max Lounge, 1410 9 Street East, Suite 501, West Fargo

YPN Program Sponsors

14 | October 2014

connect

the

New Name, New Look, Same Great Event

YPN

Young Professionals Network

What’s New With One to Watch

October One to Watch

We are asking our members to nominate fellow young professionals for One to Watch. We believe in the importance of recognizing the strong and impactful presence our members have in our area. We want to honor those members who go above and beyond for the betterment of the group and the community as a whole by featuring them as our YPN One to Watch. YPN members are chosen as the One to Watch on a monthly basis and featured in The Bridge newsletter, Making Connections newsletter and online. If you have someone in mind, complete the nomination form on our YPN webpage. Those chosen for the monthly One to Watch will be eligible for an overall YPN member of the year award at the end of our fiscal calendar.

Kristen Sullivan GOLDMARK Property Management Here is what the nominator had to say about Kristen: “Kristen has implemented volunteer and community efforts for her staff including activities with Habitat for Humanity builds, Red Cross and United Way, she was also chosen to participate in the Chamber’s Leadership program this year. She is an outstanding example of leadership in action and everyone enjoys working with her!”

Upcoming Events Another new aspect to the Young Professionals Network is designating a monthly theme to base our events on each month. We have highlighted twelve themes that are important for our professional development, and we hope to provide even more local educational opportunities based on these topics.

October Education

May Wellness

December Community Awareness

O RG FA

April Inclusivity & Diversity

November Civic Engagement

June Tourism

Networking to Business Lunch: Road Map to Potential Home Ownership Tuesday, October 21 | 11:30 a.m. to 1 p.m. The Boiler Room, 210 Broadway North, Suite 90, Fargo $20 YPN Member | $30 Non-Member $25 YPN Member Walk-in | $35 Non-Member Walk-in

Have you recently thought about buying a house? Or buying a house five years from now? Does the thought of home-buying overwhelm you a bit? We are here to help! Join us as Morgan Almer from The Village Family Service Center lays out a starting road map for potential home buyers. This event is a great way to learn more about the process whether you are looking to buy tomorrow or five years down the road.

January Personal Development

February Public Policy

March Manufacturing & Industry

July August Youth Entrepreneurship Development MBA: Is It For Me?

Thursday, October 23 | 4 to 5:30 p.m. Courtyard by Marriott Fargo-Moorhead 1080 28th Avenue South, Moorhead $25 YPN Member | $35 Non-Member $40 YPN Member Walk-in | $45 Non-Member Walk-in Master of Business Administration. A few short words that could mean lots of your time, money and resources, but could it also lead to big opportunities? Representatives from North Dakota State University, Minnesota State University Moorhead and the University of Mary/Fargo will share information regarding their available programs. We will also have current and past students share their real life experiences in the program. You will get truthful answers about workload, finances and balancing your work life and school life.

fmwfchamber.com | 15

Advocacy in Action

Candidate Cracker-Barrel Thursday, October 23 | 3 to 5 p.m. Hjemkomst Center, 202 First Avenue North, Moorhead

The Chamberâ&#x20AC;&#x2122;s Candidate Cracker-Barrel brings together the largest group of candidates you will find in one place. Donâ&#x20AC;&#x2122;t miss this chance to hear from our future leaders and let them know about the issues important to you and your business. Bring your coworkers and host your own table. The event is free but registration is required. Register online at www.fmwfchamber.com.

Clay County

County Commission Races Presented by

Jon Evert

Jenny Mongeau

Kevin Campbell

District 4

Cass County

District 3

Al Gordon

Dawn Morgan

Rick Steen

Arland Rasmussen

District 2

Justin Vega

District 4

District 4A

District 4B

Minnesota State Legislature

Brian Gramer (R)

Ben Lien (D)

Jared Laduke (R)

Paul Marquart (D)

District 11

North Dakota State Legislature

Tim Mathern (D)

Senate 16 | October 2014

Ron Guggisberg (D) Not attending

Kris Wallman (D) Not attending

House

District 13

Advocacy in Action

Landis Larson (D)

Judy Lee (R)

Scott Brand (D)

Christopher Olson (D)

House

Jaci Stofferahn (D) Not attending

District 21

Senate

Kim Koppleman (R)

Carolyn Nelson (D)

Cindy Pfeiffer (R)

Kathy Hogan (D)

Lucas Paper (R)

Mary Schneider (D)

House

District 27

Senate

Robbie Lauf (R)

Jon Casper (R)

Warren Solberg (D)

Thomas Beadle (R)

Logan Heinrich (D)

Jess Roscoe (D)

Al Carlson (R)

Sheila Christensen (D)

Bette Grande (R)

Tom Kading (R)

Brenda Warren (D)

House

District 41

Senate

Randy Boehning (R) Not attending

Kyle Davison (R)

Evelyn Quigley (D)

District 45

Senate

Pamela Anderson (D)

House

Photo not available at time of publication.

Mike Deutsch (D)

Ron Sorvaag (R)

Senate

Ed Gruchalla (D)

Mary Johnson (R) Not attending

House fmwfchamber.com | 17

Leadership Fargo Moorhead West Fargo LFMWF Kicks Off the Year

Last month, the Leadership Fargo Moorhead West Fargo class kicked off the 2014-15 year in a big way. Starting off with a half-day orientation at the Holiday Inn Fargo, the class participated in introductions, icebreakers and prepared for their October session. Orientation concluded with the class attending The Chamberâ&#x20AC;&#x2122;s Fourth Annual Meeting and being recognized during the event. The next day, the participants found themselves at Wesley Acres taking part in the annual tradition of the ropes course. Matt Weis, EDGECRAFT, led the class for a full day of teambuilding, leadership training and fun. It is certain that this will be another great year for LFMWF.

Program Sponsors

18 | October 2014

Welcome to Our Newest Community Builders! The Chamber is proud to introduce four new Community Builders in our Premier Partner program. These companies have made a commitment to improving the area by investing in our programs and events. Their inclusion in the Premier Partner program also entitles them to specific benefits. All of our Community Builders are represented on the back page of each issue of The Bridge. Cornerstone Bank is a full-service bank located in the communities of Fargo and Bismarck. Rediscover personalized banking! Experts, right there across the table. The company joined The Chamber in 2010. Midcontinent Communications is the leading provider of data, video and phone services, and cable advertising production in the Upper Midwest, serving more than 300,000 customers throughout 342 communities in North Dakota, South Dakota, Minnesota and Wisconsin. Midcontinent’s commitment to make the region a great place to live and work is reflected in the values, products and services provided to every home and business served. Midcontinent joined The Chamber in 2008. Under the leadership of President Anne Blackhurst, Minnesota State University Moorhead fulfills its promise to learners of all ages through five strategic priorities: partner with industry and civic leaders to meet workforce needs; provide real-world opportunities for students; connect with one another in meaningful relationships; promote campus diversity; and attain programmatic and service excellence. MSUM joined The Chamber in 1985. Wanzek Construction, Inc., is a family-owned construction firm specializing in heavy and industrial projects throughout the country, including power, renewable energy, industrial process, heavy civil and wind energy construction. The company joined The Chamber in 1993. WDAY TV6 works everyday to live up to its commitment to news, weather and sports making WDAY TV6 “Your News Leader”. WDAY TV6 produces 23 live local newscasts each week. Owning the only satellite truck, “LiveStar,” in the area is proof to viewers that we have the commitment to cover regional news and sports like no other station in the market.

MEET YOUR LOCAL FARGO TEAM

Dan Pflepsen, Heather Swanson, Adam Suchan

When it comes to designing, implementing and supporting the most innovative technologies for your business, you can count on your local team at Marco. Our sales, service and support team consists of the most highly trained, extremely dedicated people in the industry. We do everything we can to match you up with the right technology and keep it running smoothly. Audio/Video Systems • Business IT Services Copiers/Printers • Document Management Managed Services • Phone Systems

Connect with Marco — your trusted technology advisor.

701.282.8195 | marconet.com

fmwfchamber.com | 19

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Member News

Barton

Wells

Amy Barton, PE, was hired as an engineering technician and Cullen Wells, PE, was hired as an instrumentation and controls (I&C) systems engineer at Advanced Engineering and Environmental Services, Inc. Barton brings more than six years of experience in creating structural drawings. Wells has seven years of experience in control systems and software development.

Dennis Draeger, a financial advisor with Ameriprise Financial, has qualified for the company’s 2013 Circle of Success annual recognition program. To earn this achievement, Draeger established himself as one of the company’s top advisors by consistently demonstrating exceptional commitment to financial planning and superior client service. Draeger

Erickson

Flaten

Jung

Meidinger

Cody Erickson was hired as a production planner; Chris Flaten was hired as a receiving inspection clerk; Brian Jung was hired as an accounting manager; Todd Meidinger was hired as a mechanical engineer; and Alex Tempest-Mitchell was hired as a quality and process specialist at Appareo Systems. Erickson is a graduate of the United States Air Force with an associate’s degree in aviation operations. Jung is a graduate of the Tempest-Mitchell University of North Dakota with a bachelor’s degree in accounting. Meidinger is a graduate of North Dakota State University with a bachelor’s degree in mechanical engineering. Flaten is pursuing a degree in mechanical engineering from North Dakota State University. Tempest-Mitchell is pursuing a degree in business management from Colorado State University. Brian Haugen, virtual banking manager, and Chad Jaroszewski, cash management services manager, both with Bell State Bank & Trust, graduated from the Dakota School of Banking. Haugen and Jaroszewski completed two one-week summer sessions and intersession projects. Through the use of highly qualified Haugen Jaroszewski instructors and a challenging curriculum, students develop a range of skills to enhance current performance and qualify for advancement.

Beil

Linstad

Miller

Bergstrom Electric, Inc., is celebrating its 50th anniversary. The company was established in 1964 by Al and Eva Bergstrom in their garage. Jerilynn Brantner-Adams, attorney with the Vogel Law Firm, was re-elected to a second three-year term, and Kris Sheridan, vice president at Park Co. Realtors, was elected to a first term for the Bethany Retirement Living Board of Directors. Brantner-Adams Sheridan

Diane Gravely, LPN, service coordinator for Bethany Retirement Living, was named to the North Dakota Board of Nursing by Gov. Jack Dalrymple. Gravely earned an associates degree in nursing from Rasmussen College and holds a bachelor’s degree in sociology/philosophy from Minot State University. Gravely

Bach

Your complete distributor for all your paper, plastic, janitorial, packaging, equipment & supply needs since 1918.

Krueger

Jill Beil was promoted to credit officer team lead; Samantha Krueger was promoted to personal banking officer; Deanna Linstad was hired as vice president/relationship manager; Janell Miller was hired as a commercial collection officer; and Kathy Radermacher was promoted to vice president/branch manager at Bell State Bank & Trust. Beil earned a bachelor’s degree in financial management from the University of North Radermacher Dakota and has been in the banking field for 12 years. Krueger earned a bachelor’s degree in business administration with a banking emphasis from New England College of Business. Linstad earned a bachelor’s degree in finance and management from Minnesota State University Moorhead and has been in the retirement industry for more than 20 years. Miller earned an associates degree in banking and finance and has more than 20 years of experience in the banking industry. Radermacher attended Aaker’s Business College and has held various positions in the banking industry for 22 years.

Rotvold

Struxness

Westbrook

Randy Bach, Lisa Rotvold, Heather Struxness and Lori Westbrook, of Beyond Shelter, Inc., have earned the designation of Housing Credit Certified Professional (HCCP) from the National Association of Home Builders (NAHB) and NAHB Multifamily. HCCP is a professional certification program that sets competency standards for housing credit professionals involved in developing, investing in, allocating and managing housing credit properties.

www.colepapers.com fmwfchamber.com | 21

Daniel Madler was named the chief executive officer for Beyond Shelter, Inc. Madler has more than 20 years of experience in the affordable housing industry.

Madler

Brandt

Labernik

Lau

Menking

Murphy

Johnson

Rasmussen

Rude

Steve Shark was hired as vice president and chief operating officer at Blueprint IT Solutions. Shark recently operated a sales and marketing consulting practice.

Kleven

Schulz

Wolf

Ziegelmann

Shawn Kleven, inventory planning supervisor; Jason Schulz, pricing specialist supervisor; Amanda Wolf, market specialist – construction; and Chris Ziegelmann, marketing catalog supervisor for Border States Electric were named to tED Magazine’s 2014 30 Under 35 list of rising stars from across the electrical industry; tED is the official publication of the National Association of Electrical Distributors (NAED). They were recognized for their initiative, drive, creativity and leadership. The City of Fargo was selected to advance to the quarterfinalist round of the Georgetown University Energy Prize, a $5 million incentive competition to reduce America’s energy consumption. Fargo was selected for its innovative approach to saving energy. The next rounds of selections for the award will take place over the next two years. Choice Financial was ranked the number one ag bank in North Dakota and 45th in the nation by the American Bankers Association’s (ABA) 2014 ranking of the top 100 commercial banks involved in agricultural lending. The ABA gathered the rankings by comparing loan portfolio totals for all types of loans, including the amount loaned for farmland, the amount of other ag loans, followed by the total ag portfolio. Karen Dwyer was promoted to business office director at Edgewood Vista & Village. Karen has more than 20 years of experience working in various aspects of customer service.

Megan Brandt, Matthew Labernik, Sara Lau, Rebecca Menking, Cassie Murphy, Jeff Johnson, Ashley Rasmussen, Tim Rude and Trudy Wilmer were promoted to senior associates at Eide Bailly LLP. Brandt, Labernik, Rasmussen, Rude and Wilmer work in the audit department. Menking is a tax senior associate. Lau and Murphy work as health care reimbursement senior associates and Johnson is a valuation senior associate. Matt Ham was promoted to network administrator at Eide Bailly LLP. Ham joined Eide Bailly in 2012 with more than three years of experience in the information technology industry, ranging from computer programming to server support. Ham

Dr. Jocelyn Mattson, anesthesiologist; Amanda Pratt, physician assistant; and Dr. Geeta Sakariya, family medicine physician, joined Essentia Health. Dr. Mattson earned a medical degree from Mattson Pratt Sakariya the University of North Dakota School of Medicine and Health Sciences and completed a residency in anesthesiology at the University of Iowa Hospitals and Clinics. Pratt earned a master’s degree in physician assistant studies from the University of North Dakota School of Medicine and Health Sciences and is certified by the National Commission on Certification of Physician Assistants. Sakariya earned a medical degree from the Government Medical College in Surat, India and completed a residency in family medicine at the University of North Dakota Center for Family Medicine.

Dwyer

Mitch Peters was named the new assistant executive director of Edgewood Vista & Village. Peters graduated from Edgewood’s new Executive Director in Training Program, an intensive educational experience designed specifically to provide individuals with a broad base of operational knowledge and skills for leadership. Peters

Farrell

Harrenga

Johnson

Neumann

Timothy Farrell was hired as a helpdesk technician; Jonathan Harrenga was hired as a customer care rep I; Andrew Johnson was hired as a personal banker II; Daniel Neumann was hired as an IT intern; Whitney Shegrud was hired as a customer care rep I at First International Bank & Trust. Farrell brings 10 years of IT experience. Harrenga brings experience in customer service. Johnson has a degree in economics from North Dakota Shegrud State University. Neumann previously worked in the Walmart electronic department for seven years. Shergrud has a bachelor’s degree from Minnesota State University Moorhead.

22 | October 2014

Anna Hettenbaugh was hired as a project manager at Flint Communications, Inc. Hettenbaugh previously worked as an account executive for Area Woman Magazine and a development and project coordinator for the Home Builders Association of Fargo-Moorhead. Hettenbaugh

Jeff Crist was hired as a financial representative Foster Klima & Company, Inc. Crist formally worked as a customer service representative for Farmers Insurance Group.

Crist

Buchert

Roeder

Cruff

Roder

public relations.

Ellingworth

Hodny

Jennifer Buchert and Dawn Cruff joined Green Team Realty. Buchert, a graduate of North Dakota State University, has a banking and finance background and more than 15 years of experience in hospitality management. Cruff, a graduate of Mayville State University, has more than 13 years of management and sales experience working in new home construction. Austin Roeder and Erick Roder were hired as account executives at J&M Printing. Roeder is attending Minnesota State Community & Technical College for business: management, marketing and sales. Roder graduated from Minnesota State University Moorhead with a bachelor’s degree in mass communications with an emphasis in integrated advertising and

Quam

Jacob Ellingworth was hired as production specialist; Jerry Hodny was hired as technician I; and Linda Quam was hired as production specialist at John Deere Electronic Solutions.

The Kiwanis Club of Fargo has awarded grant funding to the Plains Art Museum, the Fargo-Moorhead Symphony Orchestra and Lutheran Social Services of North Dakota. The Plains Art Museum received $1,000 to support the new children’s summer camps and after-school art education and experiences. The Fargo-Moorhead Symphony Orchestra received $1,000 for the 2015 Young People’s Concerts. Fraser received $1,400 to provide funds for the transportation needs at the Stepping Stones Resource Center, who works with young adults ages 18-26 and their dependents to provide bus transportation. The Lutheran Social Services Youth Court received $1,000 to support their diversion program as an alternative to formal court proceedings for youth who have been charged with a first time offense or are showing concerning behavior Troy Brendemuhl was hired as controller and Stacy Lieser and Matt Roers were hired as buyers at MAC’S Inc. Brendemul has more than 15 years of accounting experience from Johnson Bros. and Brendemuhl Lieser Roers Ygomi and most recently was the controller at Tharaldson. Lieser has 10 years of retail buying experience from her time with Vanity and Swanson Health Products. Roers brings more than eight years of buying experience from Northern Tool & Equipment. Kelsey Reeves was hired as an associate producer for Media Productions. Reeves earned a bachelor’s degree in graphic design from Minnesota State University Moorhead.

Reeves

Moore Engineering, Inc., was again selected by PSMJ Resources, Inc., for its Circle of Excellence. Nationwide, only 63 firms made the exclusive list in 2014.

Warner

Karl ‘Khaow’ Warner, an agent with New York Life Insurance Company/NYLife, has become a registered representative of NYLIFE Securities LLC, by passing a qualifying exam administered by Financial Industry Regulatory Authority (FINRA). FINRA is the leading private-sector provider of financial regulatory services, dedicated to investor protection and market integrity through effective and efficient regulation and complimentary compliance and technology-based services.

North Dakota State College of Science ranks sixth in public two-year college graduation rates by the Chronicle of Higher Education. NDSCS achieved a 50.7 percent graduation rate in 2012 and a 47 percent graduation rate in 2013.

Binfet

Knutson

Kelly Binfet was hired as a digital marketing coordinator and Kirsten Knutson as a digital marketing specialist at Onsharp. Binfet graduated from Concordia College with a degree in English. Knutson is a graduate of Concordia College with a bachelor’s degree in business management.

Amy Lindquist joined Park Co. Realtors as a sales associate. Linquist is a graduate of the University of North Dakota.

Lindquist

fmwfchamber.com | 23

Pedigree Technologies was ranked on the annual Inc. 5000 list for a third consecutive year. The list represents the most comprehensive look at the most important segment of the economy — America’s independent entrepreneurs. Ramada Plaza & Suites and Conference Center was nominated as one of the top three sales teams of the year for franchise hotels by the Wyndham Hotel Group. Larson

Christenson

Clark

Nelson

Siegert

Cara Christenson, Tim Clark, Stacey Nelson and Molly Siegert were hired as licensed addiction counselors, and Natalie Feland was hired as a social worker/service coordinator at ShareHouse, Inc. Christenson earned a bachelor’s degree in criminal justice and psychology from North Dakota State University. Clark earned a master’s degree in counseling from the University of North Dakota. Nelson earned a master’s Feland degree in addiction counseling from University of Mary. Siegert earned a master’s degree in community counseling and addiction counseling from the University of Mary. Feland earned a bachelor’s degree in social work from Minnesota State University Moorhead. Kevin Kragnes was hired as a business banking officer, vice president at Starion Financial. Jody Ridl was promoted to credit review lead, assistant vice president. Kragnes brings more than 20 years of lending and banking experience to Starion. Ridl has more than 15 years of experience in the banking industry with more than 10 years in credit analysis and underwriting.

Kragnes

Ridl

Larson

Frank Larson, Starion Financial founder, received the Distinguished Community Banker Award at the 47th annual convention for the Independent Community Bankers of North Dakota (ICBND). Created in 1998 to recognize the efforts of its most outstanding members, the award is the most prestigious given by ICBND. It honors a current or retired community banker for exemplary and outstanding service to community banking over an extended career.

Asche

Hoyt

Connor

Johnson

Steve Asche and Shad Connor, wealth advisors with Red River Wealth Advisors of Thrivent Financial, have qualified for the Pinnacle Council conference by providing outstanding financial guidance and solutions to members of the organization in 2013. Out of Thrivent Financial’s 2,300 financial representatives, only 138 qualified for this honor. Monica Hoyt was hired as a graphic communications specialist, and Shawna Johnson was hired as a business loan assistant at Town & Country Credit Union. Hoyt is a graduate of Minnesota State University with a degree in graphic communications. Johnson attended Rasmussen College and has more than 10 years of loan processing experience.

24 | October 2014

Long

Mastel

Wolfe

Shayne Larson was hired as an administrative services supervisor; Jim Long was hired as an engineer; Daniel Mastel was hired as a general accountant; Robin Wolfe was hired as an executive assistant at Ulteig. Larson most recently worked for GOLDMARK Property Management as a HR assistant. Long has a master’s degree in environmental engineering from the University of WisconsinMadison. Mastel has a bachelor’s degree in accounting from Minnesota State University Moorhead. Wolfe has a Bachelor’s degree in legal assistant studies from the University of Tennessee. Kim Swift was promoted to regional donor care director at United Blood Services. Swift has worked for United Blood Services for the past 14 years and brings more than 20 years of collections and management experience in the blood banking industry. Swift

Dallas Breberg was hired as a customer service representative; Dave Goebel was hired as systems engineer II; and Kayla Kelly was hired as a customer service representative at Western State Breberg Goebel Kelly Bank. Breberg is currently attending North Dakota State University, working toward a bachelor’s degree in finance. Goebel earned an associates degree in computer and network technology from Minnesota State Community and Technical College. Kelly has more than 10 years of customer service experience. The West Fargo Public School District became the first school district in North Dakota to participate in a new Leadership Academy model master’s program offered through North Dakota State University (NDSU). In addition, NDSU joined the ranks of only a few universities nationwide to offer a master’s program based on the leadership academy model. NDSU’s Leadership Academy is a pilot program that brings graduate-level classes into the West Fargo School District and aligns its curriculum closely with the district’s goals, objective, policies and procedures in addition to state and national standards.

Gartin

Miar

Bethany Gartin was hired as a relationship manager, and Sharz Miar was hired as communications manager for the YWCA Cass Clay. Gartin earned her degree from the University of Texas at Austin. Miar earned her degree from the University of Minnesota Twin Cities and is working towards an additional degree in graphic design.

Member Mentions

The Fargo-Moorhead Convention & Visitors Bureau promotes the metro area as a destination for conventions, sporting events and visitors.

Massage Envy is the pioneer and national leader of affordable massage and spa services. The national franchise is dedicated to providing professional and affordable therapeutic massage and spa services to consumers with busy lifestyles at convenient times and locations.

Dunn Bros Coffee offers fresh-roasted daily coffee with single origin beans along with a warm atmosphere and complementary food like muffins, soup and sandwiches. Tea and smoothies are also available.

Business Relocating to Larger Space Prime Fargo Location

One Year Sublease Act Now $10/sq.ft.

Growing with you

As our community grows, Essentia Health continues listening to our patients and is growing with our community. It’s another part of our commitment to be, “Here with you.”

8,500 to 14,000 sq. ft. available -Move in ready December 1st, 2014 HENTGES COMPANIES, INC.

Commercial Real Estate Since 1966 Richard Hentges (701) 238-5430 rahentges@aol.com

fmwfchamber.com | 25

Member Contributions

Awkward, But Important in Business: Understanding a Foreign Accent

Talking on the phone with someone whose accent is difficult for you to understand creates potential for misunderstanding and miscommunication, not to mention frustration. It’s very common to talk with someone whose native language is different than your own, but as business goes global, it is necessary to be able to navigate phone conversations with anyone who calls. Everyone’s accent is foreign in some part of the world, so even though it may feel offensive to admit that you can’t understand someone, it can actually be a very unifying experience. When we can see the person with whom we are talking, we can use visual cues to understand better what he or she is saying. Phone conversations provide no such opportunity, and can be very frustrating. We may find ourselves stuck asking someone to repeat long stories over and over.

2. Ask yes or no questions based on those key words. Direct the conversation by asking closed-ended questions based on the key words or phrases you picked out. This step allows you to take the conversation into your own hands, instead of asking them to repeat everything they said over again (or maybe several times). 3. Continue to ask close-ended questions throughout the conversation. Once you know the caller’s intention, continue to ask them questions throughout the conversation. Paraphrase and ask them to repeat themselves if necessary. For example, “Which job did you apply for?” or “Are you calling about an existing appointment?” Here are a few more tips to ease the process: §§ Speaking louder will not help, but speaking more slowly will. §§ Don’t pretend to understand; it’s okay to say you are having a hard time understanding. §§ Callers can hear a smile in your voice.

The following steps can help you succeed in communicating with people who have accents that are unfamiliar to you: This article was written by Jeanne Hettich for The Village Business Institute’s “Good People, Good Business” blog. 1. Listen for key words. Many times someone is calling with an issue or a question, and they want to get it all out right away. Once you realize you can’t understand them, don’t panic! Listen for a key word or phrase. For example, if you hear the phrase “job application” or “appointment,” start there.

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26 | October 2014

National Agricultural Genotyping Center Coming to North Dakota The National Corn Growers Association has selected Fargo, North Dakota, as the future site of the new National Agricultural Genotyping Center. The center will be located at the USDA-ARS Biosciences Research Laboratory at North Dakota State University. “The Genotyping Center will be a tremendous asset to growers and the agricultural community as well as our state and local communities,” said Paul Belzer, chairman, North Dakota Corn Council. Operations of the National Agricultural Genotyping Center will commence October 2014. The benefits to production agriculture and food safety are profound. Strengths in the North Dakota application are crop diversity, collaboration with proven agricultural research and political support. NDSU, North Dakota Corn Growers, Gov. Jack Dalrymple, the state’s congressional delegation and many others worked with the national organization to explain the benefits of having the center located in North Dakota. For more information, visit www.genotypingcenter.com. 162612 J&M Bridge Ad.Final.pdf

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As we celebrate 50 years in business, J&M Printing has grown with the times and changing technological advancements. Our history in the printing industry has taught us much and combined with the variety of flexible printing options today, we are able to offer you an impressive collection of professional business services to make you successful.

• Commercial Printing • Digital Printing • Graphic Design • Variable Data Printing • Direct Mail • Banners/Booth Displays Get a Free Quote on your next project! Contact Rich or visit www.jmprint.net

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4666 S. Amber Valley Parkway | www.jmprint.net | Local 701-476-0311 | Cell 701-730-1623 fmwfchamber.com | 27

Member Profile

Heritage Homes Positively Influences Lives Through Enjoyable Homebuilding Journey and Focus on Livability Many homebuilders may think about the business only in terms of creating a lovely space that will wow guests and impress the industry. Heritage Homes, LLC, also focuses on creating a livable space unique to each family in a seamless process that positively influences the lives of everyone involved — especially the home-owners.

“The two major complaints people have about the process of building a home is that it is so stressful they would never do it again and that they were so surprised by the costs,” said President Tyrone Leslie. Knowing that, Heritage Homes has implemented systems that allow their people to communicate regularly and honestly with home-owners to eliminate those concerns. “At Heritage Homes, we are passionate about fulfilling the promise we make to every home-owners about creating a journey for them that will be enjoyable every step along the way,” Leslie said. “In order to create a livable home for the family, our people need to have the ability to ask the right questions and do a great job of listening to the response.”

Heritage Homes was founded in 1995 and has built more than 750 homes. Each year, nearly 30 employees and a variety of trade partners participate in the journey to build more than 70 homes in the area.

Livability is essential to the success of building a Heritage home. The company is the area’s only licensed Woman-Centric homebuilder, an essential distinction given that 90 percent of home-buying decisions are made by women, Leslie said. He explained that a woman-centric design focuses on understanding specific needs and creating a space that will perform for the woman and her family. Key to that understanding are four different lenses through which home owners utilize space, including: §§ Flexibility – lots of flexible spaces to use in a variety of ways. §§ Storage – an emphasis on utilizing pantries, rear foyer entrances and storage spaces throughout the home not usually seen. §§ Entertainment – open spaces that let a family entertain in many ways from large family Thanksgiving gatherings to an intimate gathering of girlfriends. §§ De-stressing – an accent on having places in the home to unwind and relax like a window nook seating arrangement, spa-like master bath or a unique indoor/outdoor space for quiet time. “What you’ll find is that there is more you in your home,” said Sales Manager Steve Larson. “It starts with how we communicate with you when you first walk in the door. We ask that you take a Design For My Style new home quiz, so we can learn how you like to be communicated to, how you like to be shown things, how you like to proceed so that we can tailor your homebuilding journey exactly to your personality.” Every client is surveyed about the homebuilding process. Leslie said 98.3 percent of clients would recommend Heritage Homes to their family and friends. That’s a proven track record clients can count on. And 100 percent of homeowners reported no economic surprises during their homebuilding journey; that’s due to the great communication that occurs between homeowners and the professionals. Everyone at Heritage Homes has a passion for building beautiful, livable homes. They know they are positively influencing the lives of the home owners they work with, and they don’t take that privilege lightly. “We mean it, and we love it,” Leslie said. To learn more, visit www.heritagefargo.com.

28 | October 2014

2014 oice h berC Cham inner W

Member Profile

The United Way: Creating a Vibrant Community The United Way of Cass-Clay is focused on slowing the cycle of poverty. In 2011, the board of trustees decided to refocuse the organization’s investment strategies to better serve this goal. The focus shifted from basic needs like food and shelter to providing funding and support for programming focused on: §§ Education - preparing children and youth for success in school and life. §§ Income - promoting financial stability and independence. §§ Health - empowering people to lead health lives.

United Way has been focusing specifically on early childhood education in recent years. They currently invest in five early childhood education programs that serve more than 4,000 children locally. A few highlights of these programs include: §§ Imagination Library, which has been sending children books in the mail for 10 years. The goal is to get children ages 0 to 5 interested in reading. In 2013, the United Way sent more than 106,000 books to 9,000 children. §§ North Dakota Reading Corps works with children from pre-kindergarten to third grade to improve reading skills. The program works through tutors to ensure children entering third grade are at a normal reading level. This is critical as it marks the point where children stop learning to read and start reading to learn. The investment of $266,200 in early childhood development by the United Way leverages more than $200 million in reduced dependence on public assistance, increased school readiness, higher lifetime earnings and In 2013, the United Way exceeded their $5.2 million reduced crime costs. The organization sees this type of investment as a great campaign goal by more than $100,000. This year’s preventative measure, helping to slow the cycle of poverty. campaign, which is led by campaign chair and Cass County Sheriff Paul Laney, aims to raise $5.5 million All these strategic investments are just that — strategic. United Way makes for the community. investment decisions based off world class research, one of the many advantages of being a member of a global organization. The research looks at not only immediate impacts of programs but long-term sustainable results that make a difference. United Way sees the money raised not as charity but as an investment in economic development and the well-being of our entire region. “Lessening the demand for basic needs will help create a vibrant community for everyone,” said President Sherri Thomsen. Thomsen also explained how the organization looks at the community as whole to make decisions on where to invest. Recently, our community has heard a lot about workforce development and the need for skilled works. United Way is working with community partners to help resolve the issue by “changing the way we teach and not pushing everyone to a four-year degree without looking at their skills and interests,” Thomsen said.

Research tells us breaking the cycle of poverty is possible... if we focus on the issue of education.

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fmwfchamber.com | 29

Welcome New Members

The Chamber encourages all members to conduct business with each other. Those listed below recently have made an important investment in their businesses and their professional careers by joining The Chamber. Please consider them for your personal and professional needs. When you do, let them know you learned of their business through The Chamber! Ashley Furniture Homestore 1600 45th Street South Fargo, ND 58103 701.353.3050 www.thefurnituremart.com Furniture Barry Olson Ashley Furniture Homestore is family-owned and operated by Furniture Mart USA, a parent company founded in 1976 by William A. Hinks. Furniture Mart USA has grown from a single store in Sioux Falls, SD, to one of the top 50 furniture retailers in America.

Goodwill Retail Store 4325 13th Avenue South, Suite 1 Fargo, ND 58104 701.663.6828 www.esgwnd.org Retail Stores Chris Franz Recruiter: Carol Metcalf, Easter Seals Goodwill ND, Inc. The revenue generated from stores is used to help fund programs that will help children and adults with special needs and provide occupational opportunities within the Goodwill Retail Stores.

The Auto Salon LLC 5012 53rd Street South, Suite A Fargo, ND 58104 701.446.6607 www.autosalonfargo.com Automobile Repair - Service Glenn Youngerman The Auto Salon is Fargo’s top-rated auto and boat-detailing facility. The company is located in the Osgood area of the rapidly growing south Fargo. The company sets the standard in auto detailing.

Hennessy’s Irish Pub 4323 45th Street South, #101 Fargo, ND 58104 701.566.8770 www.HennessysFargo.com Restaurants David Erickson Recruiter: Kayla Beehler, Biolife Plasma Services Bringing Dublin to Fargo! Enjoy hamburgers, fish and chips, beer, liquor and wine! Happy Hour starts at 3 p.m. with live music on Wednesdays and Saturdays. One must be 21 after 8 p.m. Slainte!

Dabbert Custom Homes LLC 5522 36th Street South Fargo, ND 58104 701.205.4979 www.dabberthomes.com Home Builders Don Dabbert Recruiter: Devin Gaard, HektnerLybeck-Erickson Insurance, Inc. Dabbert Custom Homes has more than 25 years of experience in the building industry. The company offers a variety of home styles to suit your needs. The quality and attention to detail will exceed your expectations. Direct Satellite TV 2313 Fairway Drive Moorhead, MN 56560 701.298.9033 www.directv.com Television - Cable Jim Kjos Direct Satellite TV is a locally owned and operated Direct TV dealership providing local sales and service in the metro and surrounding areas.

Marco’s Fargo 2505 University Drive South Fargo, ND 58103 701.232.3499 www.marcos.com Pizza Joe Deck Marco’s offer pizza, subs, wings, salads, cheesy bread, cinnamon squares, meatball bake, breadsticks and more. Order online and choose delivery, takeout or eat in. Mengedoth Dental 2585 23rd Avenue South, Suite C Fargo, ND 58103 701.356.1280 http://drdanmengedoth.com Dentists Mary Mengedoth Brennan Mengedoth Dental is dedicated to the complete health of every smile they see.

Microtel Inn & Suites By Wyndham 2915 12th Street South Moorhead, MN 56560 218.284.4022 www.microtel.com Hotels - Motels Missy Jasperson Microtel Inn & Suites By Wyndham offers a complimentary hot/cold buffet breakfast. Other amenities include dry cleaning/laundry services, laundry facilities and a business center. Midwest Leasing, Inc. 3332 Fourth Avenue South, Suite 2D2 Fargo, ND 58103 701.293.2814 www.midwestleasing.net Leasing Tim Gauer Recruiter: Jay Nelson, Keller Williams Roers’ Realty Midwest Leasing started in 1983, with total lease funding in excess to date of $170,000,000. The company provides leasing needs to commercial, agricultural, city, state, and federal government entities and takes pride in a small-company atmosphere with a full-range of commercial leasing services. My Place Hotel 2555 55th Street South Fargo, ND 58104 701.532.2555 www.myplacehotels.com Hotels - Motels Shayne Dragone My Place hotels are America’s newest and best extended-stay hotels. The company strives to provide superior quality and the highest customer service to guests. It’s a place you will love coming home too!

Looking to do Business?

Check out our online directory at www.fmwfchamber.com to search our full list of 2,100 member businesses. Has your business moved or changed names? Send the information to thebridge@fmwfchamber.com so we can update our records.

30 | October 2014

Pro Resources Fargo 1111 Westrac Drive South, Suite 100 Fargo, ND 58103 701.298.0226 www.ProResourcesHR.com Payroll Services Paul Highness PRO Resources delivers solutions that allow companies to focus on their core business. The company provides expertise in the nonrevenue generating areas of business such as: human resources, benefits, payroll administration, worker’s compensation and government compliance. PRO Resources solutions increase profitability, maximize employee productivity, reduce the time spent on transactional HR, minimize employment liability and lower overall labor costs. Retzlaff Financial Group, LLC 4250 31st Avenue South Fargo, ND 58104 218.790.7571 www.rfgfargo.com Insurance - Investments - Employee Benefits Daniel Retzlaff Recruiter: Rob Grammer, Avenue Right The financial world is a confusing, ever-changing place. The two biggest threats to your dream retirement are market volatility and taxes. As a registered member of the National Ethics Association, Retzlaff Financial Group has a strategy to combat these threats. Your best interest is their first concern. Schmitty’s Welding, Inc. 510 39th Street North Fargo, ND 58102 701.356.9353 www.schmittyswelding.com Welding Mike Schmit Schmitty’s Welding is a full-service, high-quality welding fabrication shop with the ability to plasma cut, shear, bend, punch, drill, weld or create any size medal job.

Sky Zone 940 40th Street South Fargo, ND 58103 701.212.1223 www.skyzone.com/fargo Recreation Kendall Railing Recruiter: Kriss Burns, VOLT Workforce Solutions Sky Zone is the world’s first indoor trampoline park providing unique and memorable family fun and fitness. The company offers open jump, dodgeball, birthday parties, group and corporate events, sky fitness and toddler time. Sonic 4470 28th Avenue South Fargo, ND 58103 701.212.4980 www.sonicdrive in.com Restaurants Alan Leno Sonic offers classic American drivein food like no other, with fast service from our friendly rollerskating carhops.

TrinSpin Inc. 4886 50th Avenue South Fargo, ND 58104 701.361.0358 www.trinspin.com Contractors - Specialty Services Trinity Schaff Recruiter: Kathey Llewellyn, TrinSpin Inc. TrinSpin provides structured cabling, voice data, home theatres, distributed audio video, networking, camera systems, commercial sound systems, sound treatment, systems troubleshooting, data cable qualification testing, fiber optic, termination, lighting controls and motorized shades. Dr. R Twardowski MD PC 3601 University Drive South, Apartment 308 Fargo, ND 58108 701.220.1970 www.rtwardowski.com Physicians - Surgeons Radomysl Twardowski Performing evaluations of insurance members Medicare advance plans, providing documentation, support, and communications between members and insurance plans. Serves in the position of regional evaluator (censed health).

Congratulations to our members who were named to Prairie Business magazine’s 50 Best Places to Work list! These companies topped the large and small for-profit companies. Nearly 2,000 employees representing more than 100 companies completed the employee engagement and satisfaction survey. Advanced Engineering and Environmental Services, Inc. Applied Engineering, Inc. Border States Electric Dakota Supply Group Dawson Insurance DFC Consultants, Inc. Eide Bailly LLP First International Bank & Trust Flint Communications, Inc. Gate City Bank High Point Networks, LLC Hotel Donaldson Houston Engineering, Inc. H2M Integrity Windows and Doors

Intelligent Insites, Inc. JLG Architects Kilbourne Group KLJ Marco, Inc. Myriad Mobile NetWork Center, Inc. Nexus Innovations, Inc. Preference Personnel, Inc. RealTruck.com Spectrum Aeromed Steamatic of the Red River Valley Stoneridge Software Summit Group Software Vogel Law Firm

We’ve Joined the Choice Insurance Team! Jamie Satrom

CISR

CLIENT ACCOUNT MANAGER/ MARKET PLACEMENT j.satrom@choicefinancialgroup.com

Mike Boub CPCU, CIC, ARM

PRODUCER/CHIEF STRATEGY OFFICER m.boub@choicefinancialgroup.com

Chuck Klabo

CIC, AFIS

FARGO AGENCY MANAGER c.klabo@choicefinancialgroup.com

Tony Gross

PRODUCER/SURETY MANAGER t.gross@choicefinancialgroup.com

Joan Kjonaas

CIC

ACCOUNT EXECUTIVE j.kjonaas@choicefinancialgroup.com

4501 23rd Avenue South • Fargo • 701.356.9700

choicefinancialgroup.com

Products sold through our Insurance department are: NOT A DEPOSIT • NOT FDIC INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT GUARANTEED BY THE BANK • MAY GO DOWN IN VALUE

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Learning Opportunities

Leadership Development

Leadership Training for Managers begins Tuesday, October 7 from 8:30 a.m. to noon. This training meets one morning per week for seven weeks. Dale Carnegie Training is proud to offer participants the chance to: §§ Manage conflict and change. §§ Hold people accountable. §§ Learn effective coaching techniques. §§ Keep meetings on track. For more information call 701.476.8811 or go online at www.northdakota.dalecarnegie.com.

Sales Success

Create explosive sales growth with strategies you’ll learn from the Sales Success program, making you the award winner you know you can be. Dale Carnegie Business Group of ND will offer the program beginning January 26 and will be held once per week for eight weeks. This program will give you the attitude, confidence and strategies you need to be successful in today’s competitive market place. Participants will: §§ Build a positive sales attitude. §§ Gain the customers’ perspective. §§ Connect through networking and internetworking. §§ Gain commitment and earn the sale. §§ Raise the bar and exceed customer’s expectations. For additional information call 701.476.8811 or visit www.northdakota.dalecarnegie.com.

Building for you. Sanford Fargo Medical Center Midcontinent Business Solutions’ Northern Plains Network.

More than 7,200 miles of fiber optics spanning the Dakotas and Minnesota. And we’re ready to build an on-ramp for you.

sanfordhealth.org/fargomedicalcenter

midcontinent.biz 1.800.888.1300 1100-10155-3263 8/14

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October 2014 Community Calendar

Media and Video Symposium

Minnesota State University Moorhead

Attire to Inspire Fashion Show

Courtyard by Marriott Fargo-Moorhead

Oktoberfest

Downtown Fargo

Chili Feed

Roers Property Management

Small Business Matters Luncheon

Better Business Bureau of Minnesota and North Dakota

Step Out: Walk to Stop Diabetes

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SHRM Essentials Of HR Management University of Mary/Fargo

Gallery Exhibit: Andy Scholz The Rourke Art Gallery Museum

NDSU Architecture Program Centennial North Dakota State University

Fredrikson & Byronâ&#x20AC;&#x2122;s Annual Employment Law Seminars Fargo Country Club

Community Volunteer Workshop Dakota Medical Foundation

Scheels Arena

Send your events to thebridge@fmwfchamber.com to see them on our community calendar!

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Chamber Around Town

Ribbon cuttings are led by the Public Relations Ambassadors, a group of dedicated volunteers who help Chamber members celebrate their business accomplishments. If you would like more information on ribbon cuttings, visit www.fmwfchamber.com or call Gail at 218.233.1100.

SKATVOLD FAMILY DENTISTRY Relocation celebration on August 4 841 Belsly Boulevard, Moorhead www.skatvolddental.com

BOTTLE BARN LIQUORS Ground-breaking on August 7 32nd Avenue and Veterans Boulevard, West Fargo bottlebarnliquors.com

SOLA SALON STUDIES Grand opening on August 12 3474 45th Street South, Suite 100, Fargo www.solasalonstudios.com

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MAPLE VIEW MEMORY CARE Grand opening on August 4 4552 36th Avenue South, Fargo www.lifeatmapleview.com

RJ ENERGY SOLUTIONS Grand opening on August 11 3431 Fourth Avenue South, Fargo www.rjenergysolutions.com

McDONALD'S Grand opening on August 12 5640 23rd Avenue South, Fargo www.mcfargo.com

Chamber Around Town

REALTRUCK.COM Relocation celebration on August 15 3320 Westrac Drive South, Suite A, Fargo www.realtruck.com

STONERIDGE SOFTWARE New location celebration on August 21 101 Front Street South, Barnesville www.stoneridgsoftware.com

CCRI, INC. New location celebration on August 19 2903 15th Street South, Moorhead www.creativecare.org

FAMILY FARE SUPERMARKETS Grand opening on August 26 1100 13th Avenue East, West Fargo www.spartannash.com

Ask us about our coating options!

find the perfect fit. Choose from a stylish variety of aqueous, varnish, UV, strike thru and soft touch coating options. 701.235.1121 • 888.526.1121 16 South 16th Street • Fargo, ND www.knightprinting.com

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Bridge the

Fargo Moorhead West Fargo Chamber Post Office Box 2443 Fargo, North Dakota 58108-2443 fmwfhamber.com

October 2014 Chamber Events

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Passionate, Engaged Employees Generate Results 11:30 a.m. to 1 p.m. Cambria Suites

Business After Hours 4:30 to 6:30 p.m. Hilton Garden Inn Fargo

YPN: Road Map to Potential Home Ownership

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Candidate Cracker Barrel 3 to 5 p.m. Hjemkomst Center

YPN: MBA - Is It For Me?

4 to 5 p.m. Courtyard by Marriott Fargo-Moorhead

11:30 a.m. to 1 p.m. The Boiler Room

Spotlight on You | Boy Scouts of America - Northern Lights Council

Community Builders

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