FORWARDER magazine issue 1: 'Launch'

LAUNCH ISSUE EUROPA EMERGES From two years of restructuring

A NEW APPROACH

To recruitment in the freight industry

CONTRACTUAL RISK In freight forwarding

M.D. OF EUROPA WORLDWIDE GROUP

FREE

ANDREW BAXTER

to subscribe

MOVE IT LIKE...

LLet et us off offer ff r you ffe u a diffe d different ff ren ffe rentt app appr approach roaach ach to worldwide wo orldwide orldw ide shipping shipp pp n ng g services servvice ce es Keyy services K Ke services betw between ween all m major ajorr world worldwide wide locat locations ionss Westbound Shipping offer a full service, bespoke shipping facility. We cater for all your logistical requirements, big or small, near or far.

Ask us about our award winning Import/Export consolidation service and bespoke 3PL operation Now proudly located at ‘London Gateway, Logistics Centre’ T di To discover scover how we w can can change change the he e way your you ur business business works w ks for wo f r you, fo yo , get in in touch

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FORWARDER magazine | January 2016

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JANUARY 2016

elcome to the January 2016 launch edition of FORWARDER magazine.

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ASK THE EXPERTS

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CONTENTS

INDUSTRY NEWS

Europa Group emerges | Kuehne+Nagel recognises Emirates Sky Cargo at supplier awards A.Hartrodt opens a new office | Southampton Freight’s new facility | B&H’s critical logistics desk

Are you getting the best value from your freight forwarder?

MOVE IT LIKE...

Andrew Baxter,

M.D. of Europa Worldwide Group

M&A FOCUS

ANDRE BAXTEW R M.D. of Europa Move it like...

Worldw id

30

e Group

European road freight specialist for sale | M&A team goes from success to success

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RECRUITMENT FOCUS

40

FORWARD LAW

54

Combatting the logistics skills famine | Does logistics have an image problem?

A new approach to recruitment | The latest jobs and candidates from Forwardingjobs

How to manage contractual risk in freight forwarding

FORWARDER magazine | January 2016

3

INDUSTRY NEWS

I

ndependent logistics operator, Europa Worldwide Group, says

The business also set to work expanding its UK footprint and

that it is now starting to reap the benefits of what it describes

reorganising its road freight sales and customer services functions.

as two complex years of restructuring.

A fifth of Europa’s entire workforce was appointed in 2014 alone.

Other developments included two new branches opening in

Europa’s Managing Director, Andrew Baxter, acquired the business

Nottingham and Leeds, the expansion of the Southampton branch

in August 2013 with a ninety-per-cent stake and set about a massive

and the relocation of its Newcastle and Manchester sites.

front-end restructuring, completely overhauling the business – a process which started in January 2014. Although the journey has

The new management took the decision to split the company into

been extremely complex, including some operational problems and

three clear operating divisions: Air & Sea, Warehouse and Road.

significant reorganisation costs, the benefits are now being felt both

This created national structures split by activity, rather than the

internally and externally by customers.

regionalised structures that existed previously.

Major milestones in 2014 included construction starting on the

2014 also saw the recruitment of nine software developers engaged

business’ new £30m, 26,368 sq. metre logistics facility in Dartford,

in the creation of the company’s new £1.7m road freight system

the biggest single investment in the company’s history.

named Leonardo. Phase one is due to be complete in Q2 of 2016 and is designed to streamline operations which will further benefit its customers and partners.

EUROPA WORLDWIDE GROUP EMERGES

FROM TWO YEARS OF RESTRUCTURING

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FORWARDER magazine | January 2016

EUROPA WORLDWIDE GROUP...

Europa has reported a growth of nine per cent in turnover in 2014 but with profits down to £237k. Andrew Baxter states that, The lower profit is directly related to restructuring costs; now that these short-term costs are behind us we are seeing a strong

...employs more than 550 people across 12 sites in the UK and Hong Kong and is represented in 100 countries.

It offers dedicated Road, Warehouse, Air & Sea and Showfreight services.

recovery in profitability.

Andrew adds,

The past two years have been hard work but

Its dedicated Air & Sea division has seen strong growth since its

also very exciting. Every step we have taken has been absolutely

conception in 2014, reporting a seventeed per cent increase in its

necessary to enable the company to continue to grow, but it has

year-on-year volumes.

required significant investment and we have faced some difficult challenges. I am hugely grateful for the loyalty and commitment we

In closing the northern hub function the company transferred the

have seen from all of our staff and most importantly our customers,

vacated warehousing space into its logistics division. Europa has now

who have stuck with us throughout the whole process. Despite

filled this space and the additional warehouse space in Dartford,

the teething issues, we’ve pushed through the pain and now we are

implementing a number of new long-term contracts including

definitely feeling the benefit.

market-leading trade sector brands as well as blue-chip companies.

Europa’s Dartford investment came to fruition in May this year

My ultimate goal with Europa is to see it become the clear market

when the business moved its entire operation and over 250 employees there from its previous site in Erith. The new site is

leader and to achieve that we have to be ambitious , continued Andrew.

Pushing the boundaries, challenging ourselves and

now the UK’s largest European groupage hub and sees all eleven

how we operate is the only way we will continue to innovate and

of Europa’s UK regional branches trunk directly into it. Launched

stay ahead of the game. Our customers have given us incredible

on 1st August 2015, Europa channels all its volume through 1hub

support and having delivered all of these changes we are now

and has therefore been able to increase its number of direct, daily

offering even better quality of service and are extremely well

departures to the continent, with plans to switch all lines to daily

placed for the future.

over the next twelve months.

This has strengthened Europa’s offering enormously, particularly for its northern customer base. Previously forty per cent of its northern business would be routed via Birmingham and Erith, adding time and cost. The change has increased overall efficiency, with domestic and international trailer fill up by an estimated eighteen per cent.

FORWARDER magazine | January 2016

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INDUSTRY NEWS

E

uropa Worldwide Group is launching an innovative new initiative ‘Suits Away’, to help people secure jobs and make it back into the workplace.

Over the next year, Europa employees across its eleven UK sites will donate professional work wear to Suited & Booted and Smart Works. Both charities provide interview clothes and important training for unemployed men and women on low incomes. The Suits Away initiative follows Europa’s decision to relax its dress code after the company moved in to its 26,368 sq. metre Dartford site in May. Not all Europa employees are required to ‘suit up’ for the office.

EUROPA CUTS TIES TO HELP CHARITIES SUIT UP the women we help go on to get the job, so it’s vital for our

This year alone, Smart Works will help more than 2,000 women

core service that we establish meaningful and long-lasting

with its services. In 2014, forty three per cent of the women who

relationships with organisations like Europa, who share our

enlisted the help of the organisation had been unemployed for more

commitment to empowering women. Our ambition within

than two years. In its first twelve months Suited and Booted helped

the next three years is to dress and train 10,000 women for

800 men prepare for interviews and now sees over 1,000 clients a

interview success from seven centres across the UK.

year and demand for the charity’s services is huge.

Engagement from businesses like Europa is fundamental to Andrew Baxter, Managing Director of Europa, added:

the service and support we provide for men looking for work

Smart Works and Suited & Booted play an important role in

and preparing for interviews. There is huge demand and the

getting people back into employment and we’d like to do all we

men who come to us rely on the generosity and donations of

can to lend our support to such a worthwhile cause. We made the

our corporate partners to look the part, feel more confident

decision to go casual with our dress code when we moved in to

and find their way back in to work.

Dartford because it’s more reflective of the company we are today.

Founder of Suited & Booted, Maria Lenn

The new site says it all so our dress code doesn’t have to: we’re professional, passionate and confident in who we are as a company and what we have to offer customers. So there’re definitely a few spare suits at home that can be put to good use.

Georgina Albel, UK Head of Partner Engagement at Smart Works, said:

We’re thrilled to have Europa’s support, particularly at a time

of rapid expansion for Smart Works. We help thousands of women to get back in to work and secure a brighter future. More than half

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FORWARDER magazine | January 2016

a ha s Europ illion half a m ver ly r a e n a u ses o raised go o d c r o f ohn s d a s St J p oun h c u s , ars ipop the ye io Loll d a R , lance yslexia Ambu itish D r B e h a nd t tion.

Associa

E

uropa Road - a division of independent logistics operator,

Europa’s new route to Ense has been launched in partnership with

Europa Worldwide Group, has launched two new daily

the Nordic Transport Group (NTG), which comprises over 30

services between the UK and Rothlein, and the UK and

Danish and European transport companies. Schaeflein Spedition, a

Ense in Germany, as part of its strategic programme of investment

transport business which has been established for more than 75

to enhance its new 1hub.

years, is Europa’s partner of choice for its Rothlein route. Both new routes will be serviced by double manned trucks operating on

Launched in August, Europa now centralises all of its European road

a round trip basis between Europa’s 1hub in Dartford, UK and the

freight at 1hub, the UK’s largest European groupage hub, located at its

partner terminals in Ense and Rothlein.

£30million Dartford site. With 1hub Europa is able to optimise cost levels within the business and deliver a highly competitive model for customers.

The German market is strong which is why we are committed to ongoing investment there. We now operate five different daily

Each operating five times per week, the new routes to Rothlein and

routes to Germany and as such we are able to reduce final mile

Ense were implemented in response to growing volumes to and

costs for our customers and offer a more reliable, flexible and

from of Germany. Year on year, Europa has seen an 11.3% increase

frequent service. There is massive opportunity for us to become one

in German export consignments and a seven-per-cent increase on

of the leading operators in the market and in spite of the exchange

imports already in 2015.

rate which makes UK goods more expensive, we have seen hugely encouraging growth in volumes out of Germany. Rothlein and Ense

Europa has invested in its routes to Germany more than any other

have been identified as target destinations for Europa because of the

destination, with successful daily routes already established connecting

strong partnerships we have built and the huge potential they can

Stuttgart, Frankfurt and Düsseldorf. The new routes are the latest

bring for our customers.

of a number of improved European service offerings being developed

Dan Cook, Operations Director Europa Road

throughout the year with new strategic independent partners.

NEW DAILY ROUTES TO GERMANY ENHANCE EUROPA’S �HUB

Europa’s ambition is to continue enhancing its daily services and network structure in order to expand its footprint on the continent and provide its customers with access to the most effective routes for their business.

A market leader in European express freight services between the UK and Europe for almost fifty years, Europa Worldwide Group employs more than 500 people across twelve sites in the UK and Hong Kong and is represented in 100 countries.

As well as its successful road freight operation, Europa also provides specialist air and sea, warehouse and showfreight services.

FORWARDER magazine | January 2016

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INDUSTRY NEWS

WANT MORE? Further information can be found at www.kuehne-nagel.com

D

ublin, Ireland, 9 November 2015: Kuehne + Nagel Ireland marked the second year of its annual Supplier Awards with a prestigious event in the city of Dublin last week. Emirates

Sky Cargo was crowned overall Supplier of the Year 2015, amidst strong competition.

KUEHNE+NAGEL RECOGNISES EMIRATES SKY CARGO AT ITS SUPPLIER AWARDS EVENT With these awards, Kuehne + Nagel Ireland aims to honour excellence

L-R: Pamela Quinn (Managing Director, Kuehne & Nagel Ireland), Michael Meagher (Emirates Sky Cargo Manager, Ireland), Enda Corneille (Emirates Country Manager, Ireland), Emer Peel & Catriona McCabe

Emirates Sky Cargo sets the standard for customer service, pro-activity and flexibility in the Irish freight marketplace. They truly understand the changing dynamics of the Irish airfreight industry and the needs of each of their customers. This award is a testament to the consistent efforts of their management and their team in Ireland.

Pamela Quinn, Managing Director of Kuehne + Nagel Ireland

in service provision to the logistics and freight forwarding industry. The company received 112 submissions in eight different categories across

We are delighted to receive the Supplier of the Year award

the air freight, sea freight, overland, contract logistics and general

from Kuehne + Nagel. Since commencing services from Ireland in

services sectors. Category winners included Hapag Lloyd, Vodafone

2012, both companies have worked very closely in delivery service

Ireland, Emirates Sky Cargo, Tony Dixon Transport, PRL Group, DG

excellence, reliability and innovation for the Supply Chain. Our key

McArdle Limited, International Airline Handling and Roomex.

synergy is that we place the customer at the very core of everything we do. Emirates Sky Cargo look forward to further developing this relationship with Kuehne + Nagel in the future.

Michael Meagher, Cargo Manager of Emirates Sky Cargo

With approximately 66,000 employees at more than 1.000 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the sea freight, air freight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.

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FORWARDER magazine | January 2016

We deliver as promised!

Kuehne – Nagel UK In our 125 year history, Kuehne + Nagel has evolved from a traditional international freight forwarder to a leading global provider of innovative and fully integrated supply chain solutions. We develop individual solutions for your complex logistics requirements. Through common processes and one standard operating platform, we can consistently deliver high-quality services around the corner and around the world.

Established in 1968 - 10,300 employees in 100 locations - 10 million sq. ft2 warehouse space - Headquarters: London FORWARDER magazine | January 2016

uk.kuehne-nagel.com

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INDUSTRY NEWS

V

an der Vlist recently carried out a multimodal transport of a 50-tonne mining excavator from Spain to Germany. Due to the size and weight of the excavator it was decided that a

multimodal transport would be the fastest and most efficient method.

The excavator (9.50 m long, 3.30 m wide, 4.20 m high and 50 tonnes) was transported to a local Spanish port for shipment. On arrival at the port in Northern Europe, the excavator was loaded onto a

MINING EXCAVATOR FROM SOUTH TO NORTH Due to advance preparation and active co-operation of

four-axle excavator bridge trailer with a five-axle truck, for onward

various departments within Van der Vlist the multimodal

transport to the final destination in Germany.

transport was completed on time and within budget.

Enterprise Freight is the freight forwarding division of ARR Craib – the largest privately owned transport company in Scotland.

We aim to supply the highest standards through precise communication and delivery of all freight under our control.

01236 794570 info@enterprisefreight.co.uk

WWW. ENTERPRISEFREIGHT.CO.UK

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FORWARDER magazine | January 2016

A.HARTRODT IRELAND 11 Marlborough Court, Marlborough Street, Dublin 1, Ireland

M

Phone: +353 1 253 0830 Fax: +353 1 878 3234 Info.dub@hartrodt.com

r. Russ is excited about this latest expansion within the a.hartrodt group.

The opening of our own office in Dublin represents a natural

progression in the development of a.hartrodt’s extensive network.

It perfectly complements the comprehensive range of air and sea freight services provided by our offices worldwide. a.hartrodt was founded in Hamburg in 1887, where the global headquarters are still located. The company is privately owned, employing around 1,900 staff in more than 60 countries worldwide.

W

A.HARTRODT OPENS A NEW OFFICE

IN DUBLIN, IRELAND

estbound Shipping Services Ltd was set up in the

They decided to set up offices in China and Hong Kong as a lot of

UK in 2009, although Ryan Clark, director of

their trade originates or is destined for China and the Far East.

Westbound, said:

It only seems like yesterday

...

...as they’ve come so far in a relatively short space of time.

A lot of our trade originates or destines for China and the Far East countries, so it seemed a natural step...not only can we now offer a

The London-based company’s Far Eastern foundations came about

real global service from a Westbound-branded point of view, but we

after a difficult discussion with their partners in China.

can also expand on existing partnerships from around the world.

It seemed clear our business strategies were too different to

Westbound’s new Far East offices have been trading since August

enable us to work together on a long-term basis. It was at this point

of 2015.

we had a rethink about our future.

WESTBOUND SHIPPING

We didn’t want to be facing these issues ever again, and the only way to do things our way and control our own directions, was to literally do things ourselves. We started to look into setting up our own company in Hong Kong and China to keep all things Westbound.

CAN NOW OFFER A REAL GLOBAL SERVICE FORWARDER magazine | January 2016

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INDUSTRY NEWS

S

pringTide Procurement’s achievements have been recognised

SpringTide’s latest win is a further endorsement of the company’s

in several awards this year, adding Corporate Vision’s 2015

expertise in Supply Chain & procurement, something the Chartered

Executive Awards to the number.

Institute of Procurement and Supply (CIPS) also recognised in their 2014 Management Awards, making SpringTide Procurement

This year alone, SpringTide Procurement have won the prestigious

a Finalist for Best Procurement Consultancy for a project which

Chartered Institute of Logistics and Transport (CILT) 2015 Annual

demonstrated SpringTide’s unrivalled experience of managing the

Award for Excellence in Supply Chain Best Practice, and are again

complex procurement of transport and logistics on a large scale.

in the Top Ten Welsh Fast Growth 50 companies. They also came first in the Fast Growth 50 2015 Professional & Financial Services

The Executive Awards are based 100% on merit and the winners

Category – for the second year running.

are chosen from a huge amount of rigorous research – something for which SpringTide Procurement are themselves renowned.

Recently receiving three awards in the same week was absolutely

They reflect the acclaim of over 170,000 subscribers and more

amazing. And an absolute honour to meet HRH The Princess Royal,

than 625,000 industry professionals and ‘reward excellence in the

who presented us with the Chartered Institute of Logistics and Transport

corporate world’ by celebrating the ‘people behind the scenes whose

(CILT) 2015 Annual Award for Excellence in Supply Chain Best Practice

tireless dedication, astute decision making and boundless knowledge

Award, which we were delighted and proud to have received. The

of their industry, market and clients keep their firms moving forward

Executive Awards’ acknowledgement of SpringTide Procurement

each and every day.

‘creativity, innovation and passion for the service,’ is a great recognition for us on the work we do. It has been a great year for us.

SpringTide Procurement has been giving their clients competitive

Mike Utting, Managing Director of SpringTide Procurement

advantage with their solutions focussed on delivering financial and

PROCUREMENT COMPANY

ON A WINNING STREAK! 12

FORWARDER magazine | January 2016

operational benefits by enhancing the effectiveness of Procurement to deliver big savings and drive value. Achieving this requires the closest supplier/client collaboration and a continuous drive to optimise supply chains. With offices in Wales, England and the USA, SpringTide continues to help businesses reduce costs, improve supplier relationships, reduce waste, enhance cashflows and ultimately realise procurements’ contribution to their own internal value-chain.

All in all, the Wales-based procurement company can credibly claim to be Champions of Procurement and Best Practice in general: service, excellence and thought leadership are embedded in their culture, with their mantra:

Listen—Create—Deliver.

FORWARDER magazine | January 2016

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INDUSTRY NEWS

TT CLUB CHAMPIONS OPERATIONAL BEST PRACTICE

TO IMPROVE U.S. INTERMODAL EFFICIENCY

T

Additionally, Negron pointed out the need to consider potential congestion at pinch-points beyond the ports of entry as the domestic transport process to deliver goods is adapted to changes in routings to and from internal markets. The West Coast-dominant intermodal network that has previously prevailed in serving Asian imports has had well documented congestion problems and care must be taken in avoiding similar failings as other alternative routes develop.

he global freight transport insurer is encouraging supply chain

Negron put forward a number of operational guidelines

stakeholders to understand better the interrelationship of the

in which the employment of best practice will particularly

various functions in the intermodal network, particularly in the

safeguard the integrity of the network.

United States where one effect of the enlarged Panama Canal will be to increase importers’ routing options in order to supply internal markets.

While effective communications between participants along the distribution chain seems an obvious requirement

Speaking at the recent TOC Americas Conference in Panama,

it should be emphasised. An understanding of the legal

TT Club’s Senior Underwriter Dan Negron outlined the future

environment in which operational functions take place,

opportunities to diversify both the export and import supply chains

including standard trading conditions and the contractual

in the US as the widening of the Panama Canal (due to become

obligations of the various partners is also vital.

operational early next year) will allow larger container ships to transit from Asia to Gulf and Atlantic Coast ports.

The complexity of the supply chain may be typified by the various modal options available (road, rail and inland river/

Explaining how freight transport and logistics operators are adapting

waterway in particular), each with differing logistic and

to provide increasingly efficient and economic options to shippers,

contractual requirements. Thorough understanding of the

Negron said:

multimodal facets of the evolving system is required, together with greater investment in training to raise skill levels. This depth

Stakeholders are beginning to understand the complex

of understanding must encompass the appreciation of seamless

relationships of functions within the intermodal system. Some have

insurance cover that ensures protection against mishap within

diversified to become multi-functional participants in the system.

each stage of complex transport arrangements.

However, whether operators choose to act independently or to diversify in this way, all need to ensure that they engage in best practices to avoid systems failures and delays.

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FORWARDER magazine | January 2016

www.ttclub.com

THE WORLD’S LEADING LOGISTICS INSURER

TT CLUB

T

he TT Club is the international transport and logistics industry's leading provider of insurance and related risk management services. As a mutual insurer, the

TT Club exists to provide its policyholders with benefits, which include specialist underwriting expertise, a world-wide office network providing claims management services and first-class risk management and loss-prevention advice.

Customers include some of the world’s largest shipping lines, busiest ports, biggest freight forwarders and cargo handling terminals, to companies operating on a smaller scale but whose operations face similar risks. TT Club specialises in the insurance of intermodal operators, NVOCCs, freight forwarders, logistics operators, marine terminals, stevedores, port authorities and ship operators.

THE TT CLUB IS MANAGED BY THOMAS MILLER

T

homas Miller is an independent and international provider

Principal activities include:

of insurance, professional and investment services. Founded in 1885, Thomas Miller’s origins are in the provision of

management services to mutual organisations, particularly in the

•• Management services for transport and professional indemnity insurance mutuals

international transport and professional indemnity sectors; where

•• Investment management for institutions and private clients

today they manage a large percentage of the foremost insurance

•• Professional services

mutuals. Thomas Miller also manages insurance facilities for all the

•• Building defects insurance

self-employed barristers in England & Wales, as well as trustees of pension schemes, patent agents and housing associations.

www.thomasmiller.com

FORWARDER magazine | January 2016

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INDUSTRY NEWS

DSV NAMED AS EXTRA MILE FINALIST FOR BIFA AWARDS 2015

L

ondon, 12 November 2015 – DSV has been named as a finalist for the BIFA Awards 2015 in the Extra Mile Award category.

academy for all customer service personnel has been launched and a Customer Service Charter is currently in progress, to be communicated to customers in due course.

Now in its 27th year, the prestigious BIFA awards recognise and reward professionalism and high standards throughout the shipping and forwarding industry. The awards ceremony will take place at The Brewery in London on 21 January 2016 and will be hosted by renowned BBC Radio 2 travel reporter Sally ‘Traffic’ Boazman.

We’re delighted that the Customer Dialogue Programme has been recognised by the BIFA Awards Judges for its success in improving customer relationships and DSV’s

The Extra Mile category rewards companies that have shown

own reactivity. We look forward to continue improving

innovation and/or excellent customer care for the past year,

year on year.

requiring specific examples to show how value has been added to

Chris Malyon, Director of Sales, Marketing & Customer Services

services and client experience. DSV has been recognised for the

at DSV Road Ltd.

Customer Dialogue Programme, which prioritises constant care through the development of personal relationships to learn how

DSV was previously named winner of the BIFA’s Staff

to improve services and consequently retain customers for longer.

Development Award in 2012 and the European Logistics Award in 2013. DSV was also named category winner of the

Launched in Q4 2014, the Customer Dialogue Programme supports

BIFA 2014 Air Freight Award.

DSV’s ‘client intimacy’ strategy by proactively gathering feedback on the services they receive. The programme consists of a short survey

Global Transport and Logistics

limited to six questions, focused on the service supplied and the

DSV is a global supplier of transport and logistics services.

overall level of service received from DSV. Survey invitations are sent to customers up to twice per year to ensure any changes in service

We have offices in more than 70 countries and an international

quality are captured. An automatic escalation process ensures that

network of partners and agents, making us a truly global

feedback is transparent through all management levels and an in-

player that offers services worldwide. The effective,

built analytics function tracks performance across division, country

professional solutions provided by the company's 23,000

and location, allowing DSV to monitor or implement any training or

employees enabled DSV to record worldwide revenue of

processes. As an extension to the programme, a dedicated training

€6.5 billion for 2014.

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FORWARDER magazine | January 2016

Global Transport & Logistics As one of the world’s leading transport and logistics companies, you would expect us to have the capacity, technology and expertise to cope with any consignment.

That’s enough about us. We’d like to listen to what you need, come up with a cost effective plan and get it done - keeping you informed along the way.

Let’s start a conversation. +44(0)844 880 0844

contact@uk.dsv.com

www.uk.dsv.com

FORWARDER magazine | January 2016

17

INDUSTRY NEWS

W

hen the Negus family started Southampton Freight

In addition to this, there were other requests made to the designer,

Services Ltd in April 1998, they could never have

to incorporate industry elements into the building and bring a sense

imagined that 17 years on they’d be moving into a

of what Southampton Freight Services is really about and what they

19,000 sq ft, purpose-designed and converted facility with two

really do as a company. So the team and the Negus family worked

warehouses, one fully racked for bonded storage, the other designed

tirelessly for several months to come up with a design that would

to accommodate their fast-moving ‘in transit’ operation. Operationally,

do all of the above plus allow for expansion, create efficiency and

this is vitally important. But there are more exciting things to show you

calmness and provide them with a wonderful environment to invite

about the new facility than just how they store and transit your cargo.

clients, partners and suppliers to visit.

SOUTHAMPTON FREIGHT’S

BRAND NEW FACILITY As you are probably aware, they like to do things a little differently

at Southampton Freight Services. Their employees and their overall

welfare are vitally important to them as a family, so they have created a facility to not only provide an efficient operating space, but a space in which it is an absolute pleasure to work.

The plan was made more than one year ago with their Managing Director, Ross Negus, and office fit-out specialists Space & Solutions.

They assessed the issues faced at the time and retained one of the most important factors in the main office: everyone together as a team.

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FORWARDER magazine | January 2016

SOTON FREIGHT Units F&G, Griffin Ind Pk Totton, Southampton, Hampshire SO40 3SH T: +44 (0)23 8086 0999 sales@sotonfreight.co.uk The main office is open, calm and spacious. When you first

To emphasise global coverage,

enter you’ll notice that they have positioned a 20ft. container

their two glass-fronted offices

towards the rear and converted it into an informal meeting

have a map graphic detailing key

space, with a built-in fish tank! Also in the office is a storewall

cruise destinations from San

area that houses a very special commercial aircraft model

Francisco on the West Coast

collection, bringing the air/ocean element of their business

of the USA, to Shanghai China,

into the design.

with the SFS ‘sonar’.

Heading through the office to

Finally, the two containers

the meeting rooms, they have

making part of the office space

an informal meeting space with

and warehouse – a true industry

acoustic seating and wall art

element of the new design.

detailing time zones from, again,

They’re very proud and hope that

West Coast of USA through to

you like the attention to detail

Sydney, Australia.

applied to their new home.

FORWARDER magazine | January 2016

19

INDUSTRY NEWS

H

SOMETHING TO SAY? Contact our Advertising Campaign Manager, Georgia Cole: +44 (0)1454 628 795

ave you ever been refused shipping on the ferry or

24/7 ha zardous goods of f loads and emergency

Eurotunnel and had drivers stranded in Dover or

transhipments within five minutes from the Port of Dover

Folkestone all night or over the whole weekend due to

and twenty minutes from the Eurotunnel.

document or incompatibility issues with hazardous cargo?

FTA member The Special Carrier Ltd is offering a possible

A secure 24/7 warehouse fully equipped to handle and store HAZ CHEM consignments.

solution to all International members.

STUCK IN DOVER!

Once the particular cargo has been offloaded the ferry company / Eurotunnel will be contacted by The Special Carrier and the offloading confirmed, so your vehicle will be allowed to travel and carry on its journey without further delay. You can collect the goods again any time at your own convenience.

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FORWARDER magazine | January 2016

THE SPECIAL CARRIER LTD ����� ������

FORWARDER magazine | January 2016

21

TEESPORT THE BEST CONNECTED FEEDER PORT IN THE UK.

GLOBAL MARKETS ON YOUR DOORSTEP WITH OVER 25 VESSEL CALLS A WEEK AND CONNECTIONS TO MOST OF THE WORLD’S LARGEST SHIPPING LINES, TEESPORT CAN HELP BRING YOU CLOSER TO THE MAJOR HUB PORTS OF EUROPE AND OVER 13 STRATEGIC MARKETS.

22

FORWARDER magazine | January 2016

B&H WORLDWIDE LAUNCHES CRITICAL LOGISTICS DESK

S

pecialist aerospace logistics provider B&H Worldwide has

the concrete exemplification of this is our investment in the

extended its market-leading AOG service to cover its entire

Critical Logistics Centre

.

global operation. Based at London’s Heathrow airport the

new B&H 24/7 Critical Logistics Centre is a permanently staffed

Too many freight forwarders make claims about their

single point of contact for all customers needing expert critical

capabilities in this field which are not backed up by the reality.

logistics assistance – wherever they are located.

Our AOG desk is fully staffed, 24/7 – it’s not a call-out system but a genuine, manned office operated by a dedicated team

Says B&H’s Group CEO, Stuart Allen:

When a customer calls

us at 3am to ask for logistics help with a grounded aircraft they

of nine individuals with more than 27 years’ experience in handling the most complex AOG requests

, he concludes.

get straight through to a member of our highly trained AOG team who can discuss their needs knowledgeably and efficiently.

Andy Smith, Operations Director, AJW Group says,

We immediately spring into action and start working on resolving

worked with B&H Worldwide for more than two decades

their issue, thereby minimising the impact of an aircraft on the

because time and time again they come up with excellent

ground and at the same time saving precious time and money

solutions to our problems, as well as providing continually

.

great customer service

We’ve

.

Permanently staffed by a team of aerospace logistics professionals, the B&H Critical Logistics Centre handles some 21,000 AOG

The B&H Worldwide 24/7 Critical Logistics Centre, with

shipments a year and offers real-time, global tracking through its

its single point of contact, became fully operational on

OnTrack system. OnTrack is B&H's I.T. platform which provides

1 August 2015. With a global network of its own offices

24/7 real-time tracking of every AOG consignment. It works at

in Europe, Asia, the Americas and Australasia, B&H aims

customer order level rather than air waybill level and thus speaks

to minimise the impact a grounded aircraft can have on an

the customer’s language; the B&H system tracks AOGs by part

airline’s operation – wherever in the world the need arises.

number, serial number, aircraft tail number, or for example by C-Check event so an engineer doesn’t have to recall lengthy air waybill numbers to establish where the critical shipment is at any time, day or night. Adds Allen:

We really understand this market,

it’s what we do and as a result we’ve witnessed double-digit growth in the number of AOG shipments we have handled over the last three years. We are continuing to see increasing demand for our service because customers know they can truly rely on us 24/7 and

WANT MORE? Learn more about B&H Worldwide here: bhworldwide.com

FORWARDER magazine | January 2016

23

INDUSTRY NEWS

L

eading end-to-end logistics services provider Torque has added another luxury brand to its repertoire by partnering with luxurious lingerie and sleepwear brand Bluebella.

Torque currently manages the brand’s wholesale stock overseeing deliveries from suppliers and shipments into its Leeds distribution centre. The logistics specialist provides a full pick-and-pack service, bespoke relabelling and dispatch of all sales orders to wholesale and retail customers. From February 2016 Torque will take on all e-commerce operations, freight and stock outlet management to provide a comprehensive logistics service.

We chose Torque because, as a fast-growing business, we needed a provider that was incredibly flexible and keen to support us throughout our current growth period and beyond. We are delighted to be working with Bluebella and look forward to growing with the brand during its continued development.

Emily Bendell, founder and CEO, Bluebella

Torque is an independent company with a turnover of £60m employing over 900 people across sites in Leeds, Bradford, Wakefield, Wigan and London. It offers a full logistics service, from origin to end consumer, and customer are able to choose which service options they need, when they need them, to suit their own logistical and warehousing needs. Providing over 1.8 million square feet of warehousing capacity, Torque operates globally for customers ranging from large and famous high-street names to small, internet-based retailers.

Other current Torque customers include: British women’s activewear brand Sweaty Betty; luxury knitwear manufacturer and importer Pringle of Scotland; La Redoute, the e-commerce specialist for French fashion in Europe; business work-wear retailer TM Lewin and leading hairpiece specialist Daxbourne International.

24

FORWARDER magazine | January 2016

LUXURY LINGERIE BRAND

BLUEBELLA CHOOSES TORQUE

PRIME WAREHOUSE SPACE AVAILABLE NOW Tilbury is the most diverse of all Maritime’s 24 depots, with freight management, container transport, distribution, off-dock storage and railport services all available over a 20 acre site. One of the most beneficial aspects of Tilbury is the 100,000 square foot modern, prime warehousing space available to customers coming off the Port of Tilbury. Built with ground and six dock-lever door facilities, alongside the latest equipment and efficient operations teams, the port-centric warehouse can provide storage for 10,000 pallets as well as ground level, non-palletised cargo. As the centre operates within the port boundary, it provides a rapid and efficient solution so boxes can be restituted back into shipping line stock without penalty.

Our warehouse space can offer you: • • • • • • • • • •

Shunting overweight containers Container devanning Cross-docking Palletising handball cargo Packing & Labelling Pick & Pack Cargo consolidation Nationwide distribution Reverse logistics & rework Export consolidation

We are a UK-based, market leading, multimodal logistics operator offering first class container and cargo solutions to support the first and final miles of your supply chain.

FREIGHT MANAGEMENT

RAILPORTS

TRUCK SALES

CONTAINER TRANSPORT

DISTRIBUTION

OFF-DOCK STORAGE

CONTAINER SERVICES

Direct all enquiries to plc@maritimetransport.com or 01375 659120 FORWARDER magazine www.maritimetransport.com

WAREHOUSING

| January 2016

25

26

FORWARDER magazine | January 2016

HAE & BLUE AIR’S

NEW PARTNERSHIP

W

ith immediate effective, HAE is delighted to

The Blue Air network covers Belgium, Germany, Italy, Spain, Greece

announce its new working partnership with

and Cyprus with daily flights from Romania. With a minimum

Blue Air. Having gained this exciting GSSA

turnaround time in Romania of just two hours Blue Air can offer

agreement with this highly respected Romanian airline

unparalleled transit times across their European network.

HAE is now responsible for all sales and customer service activities for The Republic of Ireland.

For a full list of destinations served please contact:

With four flights per week from Dublin direct to Bucharest and

Cargo Sales & Reservations

Bacau Blue Air can now provide Irish exporters direct access

Tel: +353 1 811 8693

to Romania and beyond to all their European destinations.

Email: hae.ie@haegroup.com

FORWARDER magazine | January 2016

27

ASK THE EXPERTS

A

s we all know too well, freight rates in the current market— particularly on the Asia-Europe trade—have been at record lows. This is undoubtedly a positive for importers up and

down the country but has far-reaching implications on the industry as a whole and changes the whole dynamics of the supply chain.

SOMETHING TO ADD? FORWARDER aims to be the go-to resource for market intelligence in the freight industry.

If you are an industry expert and you wish to contribute, please contact our Editor, Lauren, on: +44 (0)1454 628 771

In today’s market, customers need to pay attention to the overall door-to-door cost. If you’re importing a container from Shanghai to Felixstowe, with final destination Leeds,

In the UK we have seen a welcome decrease in fuel prices which

you need to seriously consider the cost implications of getting your

would suggest that the overall cost of importing goods from the

container from Felixstowe to Leeds. It's a little bit like a marathon,

manufacturer’s warehouse to the importer’s door has reduced. This

where the last leg of the race can be the most taxing.

is indeed true; however, this is not the whole story. Freight rates remain at rock bottom on key trades which has thrown the spotlight

This is where a trusted and reputable freight forwarder can prove

onto other cost elements within the supply chain, specifically the

invaluable and save you money. As a business owner or import manager

cost of bringing cargo from the port to its final destination in the UK.

it is imperative that you keep your freight costs down to a minimum, but where can savings really be made given the current backdrop of the

If you think about it logically, the cost of importing goods incorporates

shipping industry? It can be dangerous just to assume that freight rates

a wide range of variable elements. Take the Asia-Europe trade,

alone will drive down the cost of importing your goods.

for example: in today’s market freight rates account for just a tiny proportion of the entire supply chain. There are other cost factors

Let’s go back to the scenario of an importer based in Leeds with a

such as customs clearance fees, documentation, terminal handling

container coming over from Shanghai. There’s a further 200-plus-

charges and associated ancillary charges plus the hefty transport

mile journey for a container to be delivered to its final destination

costs once your cargo has been discharged from the vessel.

once it has arrived at a UK port. Landside costs can vary significantly and selecting the right forwarder for your freight but the wrong one

This is where an element of caution is required. It is easy to be

for your transport could be detrimental.

attracted by seemingly rock-bottom freight rates, but the real question has to be: ‘what is the overall, bottom-line cost?’ UK

Choosing the right port of discharge closest to the final destination

landside charges can be significant, more so today than perhaps ever

can also pay dividends. Regional ports play a vital role in the supply

before, and these costs are dwarfing freight rates on many key trade

chain and can offer real cost savings, therefore it is important that

lanes. It is important that customers look at the bigger picture,

you rely on a freight forwarder that can offer the best advice and a

without becoming fixated on freight rates, as they could be losing

range of solutions to ensure value for money in the long run.

out. It is easy to reduce freight rates to attract customer attention and subsequently off-set this with high delivery charges.

28

FORWARDER magazine | January 2016

Alan Platt, Managing Director, John Good Group

ARE YOU GETTING THE BEST VALUE OUT OF YOUR FREIGHT FORWARDER?

FORWARDER magazine | January 2016

29

MOVE IT LIKE...

YEAR FOUNDED

1966

TURNOVER

£85m

INCREASE (last two years)

9%

SPECIALISMS

Retail / parcels / e-commerce / general groupage NO OF EMPLOYEES

550

SITES

11 UK offices, 1 Hong Kong office MODES

Air, ocean, road EXPANSION (last three years)

Opened a new, £30m Dartford hub AWARDS

SHD Magazine: Improving Supply Chain INNOVATIONS

1hub European groupage hub MILESTONE ACHIEVEMENTS

ANDREW BAXTER, EUROPA Restructuring of entire company

30

FORWARDER magazine | January 2016

P

assion plays a business-critical role at marketleading logistics company Europa Worldwide Group.

Managing Director, Andrew Baxter, tells Forwarder

Magazine about his time at the top.

ANDREW SAYS...

We want our employees to feel

Since beginning his career at the age of 18, Andrew has gained

comfortable and at

over 20 years’ experience in the industry. This began when he

home when they are

joined the Sheffield branch of RH Freight – a family business

working, and if we

founded by his father.

can help others whilst achieving that, then

Andrew was influential in the growth of the business. This

it’s a bonus.

saw RH Freight become one of the UK’s largest European freight operators with a turnover of £136m. Andrew was in the role of Deputy Managing Director and joint owner when RH Freight was acquired by international logistics firm Kuehne + Nagel in March 2011.

In 2013 Andrew acquired Europa Worldwide Group after searching the market place and assessing most, if not all, midsize independent companies that were for sale. Since then the company has gone from strength to strength through the restructuring of the business to assure that each new division is dedicated to road, air & sea, warehouse and showfreight.

This led to the expansion of the road freight network, adding two branches in Nottingham and Leeds.

EUROPA’S DARTFORD FACILITY

FORWARDER magazine | January 2016

31

MOVE IT LIKE...

Q A

Q A Q A

Q

What makes Europa unique?

We deliver value to our customers. With the implementation of 1hub we now have the largest European groupage hub in the UK. This gives Europa the chance to focus on the balance to drive down the cost and drive in the quality of service.

What do you look for in an employee?

32

A

Does this tie in with Europa adopting a new casual dress code?

Europa has launched a new initiative ‘Suits Away’ to help people secure jobs and make it back into the workplace.

Over the next year we’re looking to donate our professional work wear to Suited & Booted and Smart Works. Both organisations provide interview clothes and important training to unemployed men and women.

We look for ambitious, driven and motivated people to join

We want our employees to feel comfortable and at home

Europa. At the end of the day, this is a people industry – people

when they are working, and if we can help others whilst

can be ambitious and capable but, fundamentally, if they’re not

achieving that, then it’s a bonus.

generally a nice person, it’s not what we look for. For instance, we like to do the beer test. Would I go for a beer with this person? If the answer is no then it’s unlikely that we’d hire them.

How has the acquisition changed the culture of the company?

We have a great culture here at Europa; people like working for us and they want to work for us. The culture has changed slightly with new management, but overall it’s

Q A

been a positive outcome.

How has the turnover been affected since the acquisition?

Our revenue has increased by 9% throughout 2013/14.

During 2015 we underwent a huge restructuring of our air, road and sea divisions, which allows our customers to speak to freight specialists who specifi cally deal with their requirements.

Now we’ve got everything in place we’re expecting much higher levels of growth going forward. 2016/17 is going to be

I see you’ve been involved in some fundraising over the years, what have you been up to recently?

It’s our aspiration to do good things outside of just making

A

Q

money. It’s our intention to do more moving forwards. During the past 20 years Europa has raised over £500,000 for charity.

We want to continue this work, as we believe it helps the way we are perceived by staff and customers. If you have an opportunity to do something good, why not take it?

FORWARDER magazine | January 2016

a major pinpoint for us to push for more growth.

Q A

What sort of restructuring has taken place?

Each of our air, sea and road divisions has been separated.

Our airfreight department is based in Heathrow; our sea freight is centred in Birmingham and our road freight is completely separate again.

ANDREW SAYS...

We are aiming to create organic growth... as well as expansion through acquisitions.

We’ve been focused on building an operating model that is based around daily shipments to all European destinations.

We operate double manned which speeds up the process and enables us to offer transit times that are based on the second departure. This then allows us to build a high level of reliability and a high fill on trailers.

Q A

Lets look more closely at the divisions of the company. Focusing on the Road elements, what changes have been made there?

Q A Q A

things down so growth is on hold at the moment. We’re just focusing on developing the existing structure.

Has Europa been presented with any awards?

We were awarded the Improving Supply Chain award by SHD Magazine!

What are your plans for the company for the next 2-5 years?

We are aiming to create organic growth by expanding our sales team as well as expansion through acquisitions.

It is not our intention to build our own operations on the

We essentially made 2 hubs in to one. 1hub is the biggest

business within the UK. In the short term we have plans to

European groupage hub in the UK – there is nothing else

expand our portfolio of direct, daily services to and from

like it. The launch of the new £30 million Dartford site will

the continent. We intend to substantially increase our air

result in improved efficiencies and additional trunking costs

and sea business and over time to expand the number of

for northern freight are fully offset by reduced international

logistics sites that we operate from.

line haul costs.

trunks to the whole of the UK, from the east side of London.

We estimate Dartford is the gateway between the UK and the continent for 95 per cent of groupage business; it is therefore the perfect hub location for European freight.

These economic and transit time benefits cannot be replicated by national hubs based in the Midlands.

A Q A

A

550 members of staff in total. We’re looking to settle

continent. But it is our aspiration to build a much bigger

No other company operates a domestic network with direct

Q

Q

And how many staff are you currently looking after?

Q A

What’s next for Andrew Baxter?

I just want to work in our industry long term and build the biggest most successful thing I can. I like the industry and I like the people – that’s one of the major factors of me being here. People ask me if I’m looking to sell the company, and it’s simply not what I want to do. I just want to expand this business and work happily among people who enjoy their jobs as much as I do.

What do Europa specialise in?

What verticals do you handle?

We deal with a lot of international parcels, e-commerce, retail and fashion. Other than that, its all general freight and parcels.

How many sites do you have globally?

We currently have 11 UK sites, and 1 site in Hong Kong.

Q A

If you were to give advice to someone who holds aspirations to follow your example, what would it be?

So long as you have a well thought through plan, and you are sure you can create genuine value for your customers, you’ll get there. Just get stuck in. It will be scary to begin with, but just keep going and in the end it will be ok.

FORWARDER magazine | January 2016

33

M&A FOCUS

MERGERS & ACQUISITIONS IN THE FREIGHT FORWARDING INDUSTRY

T

he freight and logistics industry has experienced a recent

Entrepreneurial relief (ER)

increase in M&A activity, in particular over the last twelve

With the re-election of a Conservative government, we

months. The industry has seen some of the highest deal

expect to see the continuance of ER at its current level for

numbers, SMEs and large corporations alike.

at least the next five years. Margaret Hodge, the Labour chair of the parliamentary Public Accounts Committee, made

Increased desires from both buyers and sellers to complete deals,

comments in regards to a change in ER, potentially scrapping

along with a better economy, were factors in this growth. Ultimately

it altogether, which will not come to fruition.

two parties enter into a transaction: the buyer is able to finance a deal and the seller intends to pass their company on. The improved

Recession

economy now means that buyers are better financed and as a result

The recession is over and fears of a double dip were dispelled in

have more confidence in making acquisitions, and they are able to

2010. GDP exceeded its pre-recession peak by Q3 2013 so many

commit to the true value of a target company.

companies that were suffering now have a solid three years of accounts. A large number of M&A deals are based on the previous

This increased confidence has a domino effect with more buyers

three years EBITDA figures and so, with offer values increasing,

prepared to pay a reasonable price for acquisitions; the owners looking

the frequency of completed deals has risen accordingly.

to sell are more willing to do so as they feel the sale is worthwhile.

Buying power

There are three primary market drivers for M&A and they are...

The market is seeing more and more companies begin to look at acquisitions for the first time as a result of increased performance, healthier balance sheets and retained cash.

If financially viable, acquisition is a brilliant alternative to recruitment when looking to secure new business and this has seen a flourish of buyers coming to the market adding in excess of one hundred and fifty to our registered list in 2014 alone.

34

FORWARDER magazine | January 2016

We can deliver the phone.

And the network.

Our unique cargo fleet gets everyone talking, not to mention our 25 years’ experience of keeping our customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only people you need to call. And now, our Engineering & Logistics Centre promises you total peace of mind by managing your most complex transportation challenges door-to-door, anywhere in the world.

So, whether you need to move the phone or the network, we’re with you all the way.

+44 1279 682 173

l lc@volga-dnepr.co.uk l www.volga-dnepr.com

er the phone.

And the network.

one talking, notOur to mention our 25fleet years’ experience keepingnot ourto mention unique cargo gets everyoneoftalking, g or small, simple or complex, we make sure your cargo is always our 25 years’ experience of keeping our customers’ businesses atest Smartphone to theBig most satellites, we’re the moving. or sensitive small, simple or complex, weonly make sure your cargo is always delivered promised. latest , our Engineering & Logistics Centreas promises youFrom total the peace of Smartphone to the most sensitive satellites, we’re the only people mplex transportation challenges door-to-door, anywhere in the world. you need to call. And now, our Engineering & Logistics Centre promises you e phone or thetotal network, we’re withby you all the way. peace of mind managing your most complex transportation challenges door-to-door, anywhere in the world.

ga-dnepr.co.uk So, whether you need to move the phone or the network, l www.volga-dnepr.com we’re with you all the way.

sales@volga-dnepr.com | sales@volga-dnepr.us sales@volga-dnepr.co.uk | sales.china@volga-dnepr.com www.volga-dnepr.com FORWARDER magazine | January 2016

35

Shipping Dangerous Goods by sea?

Stop your shipments from being rejected at the dock!

Time is money!

We can save you time and money with our Dangerous Goods compliance systems and IMDG Code training courses. All based on IMDG Code Amendment 37-14 which is mandatory from 1 January 2016.

Exis Technologies is a leading global supplier of systems for the management of dangerous goods in sea transport and web-based training courses for the transport industry. For over 25 years major container lines, ferry operators, freight forwarders, ports and shippers have been relying on Hazcheck Systems from Exis for regulatory compliance, efficiency and safety in their global operations.

Hazcheck Online is a web-based system for shippers and freight forwarders to check their dangerous goods shipments against the IMDG Code. This system checks stowage, segregation and packaging requirements and produces a dangerous goods note which can be sent to a shipping line. ADR checks can also be made when the shipment is under a combined IMDG Code/ADR journey. Having the correct information on the Dangerous Goods Note can make the difference between having your shipments rejected or them leaving on time.

Prices start from GBP 100 for an annual subscription. Computer download version also available. Free trials. www.hazcheck.com

36

IMDG Code e-learning is web-based training, developed in collaboration with the International Maritime Organization, for all shore side staff involved in the handling and transport of dangerous goods by sea. We offer several levels of training in accordance with the requirements of the IMDG Code including a course specifically for freight forwarders. All course material is available online and a course completion certificate is provided. Courses are set up on an administrator system for management of any number of courses on a local, regional or global level. Prices start at GBP 55 per course.

Free trial. www.imdge-learning.com

Compliance, and safety in dangerous goods transport FORWARDER magazine | January efficiency 2016

T: +44 (0)1325 466672 E: sales@existec.com www.existec.com

L

orriers Zrt., is a Budapest-based, privately held company with operations throughout Hungary. It boasts a fleet of 40 vehicles and a group of staff with a combined 100 years’

experience in logistics.

Founded by Ferenc Federer, Lorriers Zrt. focuses on specialist areas of road freight and distribution across Hungary and neighbouring countries, also providing specialist logistic support to some of the biggest names in the pharmaceutical, medical and perishable industries. Whilst Ferenc brings over 25 years of experience in logistics alone, having spent much of his career within the Central/Eastern European markets.

MALTACOURT HUNGARY ACQUIRES LORRIERS ZRT. The acquisition of Lorriers Zrt. has brought a substantial

increase to the scope of services and capabilities now available Lorriers Zrt. will integrate with our existing operation in Budapest working out of our state-of-the-art facility in Forwarder’s Plaza.

to Maltacourt Hungary Kft., both through CEE region and the rest of Europe.

We’re delighted to welcome Ferri and his team into the Maltacourt Hungary family.

We are proud to announce our acquisition of Lorriers

Paul Szeman, Maltacourt Hungary MD

Zrt.; we continue to look for acquisition opportunities with like-minded businesses that can expand our customer base

Over the next few weeks Lorriers Zrt. will transition into Forwarders

and further strengthen our relationship with existing clients.

Plaza, which currently holds the Maltacourt Hungary team. In the

By adding Ferenc and Lorriers Zrt. to the Maltacourt Group

longer term Lorriers will evolve into a new division of Maltacourt

we feel we’ve achieved this and we are excited to offer these

Hungary focusing on transport and distribution within the region

capabilities across our global network in support of our

and further expanding our European footprint. Lorriers is a fantastic

international partners.

strategic addition to Maltacourt which will help to widen the scope

Matt Beech, Maltacourt CEO

of our services and further benefit our customers.

Ferri will continue to lead the division as a Director with responsibility for the on-going commercial development, supported by Paul

New office

Szeman, who will also hold Directorial responsibility.

address...

Main industry contacts...

Ferri Ferenc

Ferenc Federer added:

We are thrilled to be acquired by

Lorriers Zrt.

ferenc.federer@maltacourt.com

Maltacourt; we see significant synergies and we look forward to

Forwarder’s Plaza

ferenc.federer@lorriers.com

leveraging our own strengths along with the existing capabilities

H-2045 Törökbálint

of Maltacourt to bring additional value to our customers whilst

Tó Park u. 3

Paul Szeman

working to develop new opportunities.

Budapest

paul.szeman@maltacourt.com FORWARDER magazine | January 2016

37

M&A FOCUS

M&A TEAM GOES FROM SUCCESS TO SUCCESS

H

WANT TO KNOW MORE? Contact Headford M&A for more information...

T: +44 (0)1454 275 941

Specialism Working exclusively in the freight industry, we have established ourselves as a specialist.

Integrity

eadford Mergers & Acquisitions is coming to the close

We conduct our clients’ exit strategies with the

of the third year trading and, as you would expect of a

utmost attention to detail, ensuring that every

highly driven, constantly growing company, we have had

need is met along the way.

our most successful year to date.

Adaptability

With eight completed acquisitions across the department, four

Being flexible when presented with any issue is

new staff members employed to add to the team and a wealth of

imperative to our work. This has enabled us to

both buy-side and sell-side contacts added to the pipeline for the

overcome hurdles in a number of transactions.

forthcoming year, Headford M&A has really gone from strength to strength during 2015.

Of course things don’t stop after a successful year and we have ambitious and aggressive plans in place to grow the M&A

It’s always difficult to put a finger on exactly what makes an entire

division further in 2016. The wheels are in motion to add

company tick but in all honesty it’s likely to be a combination of

to the headcount in the new year not only in new business

factors. Headford has a set of core values not only influencing the

consultants but senior advisors too, all to manage the ramping

way we do business but also the way we grow the company.

up of current and pipeline client base. We have also planned expansion in to one or two different subsectors which whilst

From micro-enterprise status to SME we have worked tirelessly to employ the best talent in the industry. With each consultant within the group focused on achieving the same goal and working as a team to do so, we have started to see this pay off.

38

FORWARDER magazine | January 2016

still in the early stages is looking very promising.

M&A FOR THE GLOBAL FREIGHT INDUSTRY

LOCATION: The South, UK

EUROPEAN ROAD FREIGHT SPECIALIST FOR SALE Company ref. 04118 Key Business features: •• Groupage, part and full loads, warehousing and express

transport provider •• Well-established after trading for over twenty years •• Strong annual sales and turnover/gross profit ratio

– consistently profitable and experiencing a growth period •• Well-equipped warehouse on long-term lease

with break clause •• Very good customer spread: circa 400 trading clients

with the largest accounting for only 7.5% of revenue

STORAGE

10%

AIR/OCEAN

5%

EURO ROAD

85%

FINANCIALS

Turnover £4.8m Gross profit £1.3m Net profit £277k GET IN TOUCH

+44 (0)1454 275 931 Ref. 04118

•• Experienced, loyal and extremely capable senior

management team – succession plan already in place •• Owner beginning exit strategy to retire – happy to commit

to handover period Specialists in European road freight

SELLER OF THE MONTH FORWARDER magazine | January 2016

39

RECRUITMENT FOCUS

T

he UK is facing a chronic lack of skilled personnel within a number of industries including construction, IT and manufacturing. It seems the logistics industry in particular is

suffering more than others, with the FTA recently warning that the skills shortage in the sector has reached crisis point. The logistics sector underpins the operation of many other businesses and its overall contribution to the economy is huge. A lack of young people being attracted to join this important sector coupled with the aging profile of workers is recognised as a real concern. A survey conducted by recruitment agency Blue Arrow discovered that 80% of a logistics workforce studied were aged between 35 and 60, with just 20% in their twenties and early thirties. In addition to this the UK Logistics Conference Index recently noted the supply chain sector will need an

COMBATTING THE LOGISTICS SKILLS FAMINE

RHENUS IS PIONEERING A FRESH APPROACH TO GRADUATE RECRUITMENT

additional 650,000 workers between now and 2020 to meet its needs and warned there isn’t enough new talent coming into the industry.

A

report by the Baker Dearing Educational Trust identified that

From hosting careers evenings to creating and implementing its first-

young people have an outdated perception of the logistics

ever graduate scheme this year, Rhenus is showcasing a number of

industry and may consider it as a low skilled profession. The

ways to tackle the lack of fresh talent entering the industry.

industry is struggling to target those with qualifications, due to this skewed viewpoint and many overlook the diverse roles available in the

The logistics sector needs to consider a more creative approach

sector. From software engineers to data analysts, the logistics industry

with regards to its graduate recruitment. A new strategy is needed

is constantly advancing and is becoming increasingly more technical. IT

across the board to educate students about the opportunities

skills are now essential with many roles requiring high-level expertise

available in logistics. A rise in technology means multi-skilled jobs

in STEM (Science, Technology, Engineering and Maths) subjects.

are now the norm, and this has created an array of new roles in the

DOES LOGISTICS HAVE AN IMAGE PROBLEM? 40

FORWARDER magazine | January 2016

industry. ‘Businesses should cast their net wider when looking for potential graduates and school leavers and consider students from non-traditional subjects. Qualifications could range from a flare in maths to a degree in IT, as the logistics industry continues to advance alongside technology. It is important to recognise people with the right skill set and attitude, rather than knowledge of the sector.

David Williams, Managing Director, Rhenus

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FORWARDER magazine | January 2016

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FORWARDER magazine | January 2016

R

henus recently employed two graduates at the end of

David Williams concludes: ‘Education needs to take place at the

2014. Chester University Archaeology graduate, Michael

grass-roots level with schools, so students can understand what

Beeston, is currently completing the programme, based at

logistics entails and what future they can have in this industry. If this

Rhenus Bradford. Throughout the 24-month scheme, Michael will

is done successfully, we may have a chance at bridging the gap to help

be working closely with the team in Germany, developing a new web

sustain growth in the UK’s logistics industry. We’re part of one of

tool. The Road Transport Management System (RTMS) calculates

the most important sectors driving the economic growth and as the

journeys and will be integrated across the whole of the UK initially

sector grows, it is crucial we play a part in supporting and inspiring

and eventually implemented internationally.

the next generation. The reason we have created our graduate scheme programme is to provide a career for aspiring graduates

Beeston said:

When I was searching for jobs I spotted the Rhenus

and encourage students to consider a career in the logistics industry.

graduate scheme advertised on a job site, this was one of few that specified that experience in logistics was not necessary. This was

We’re delighted with Michael’s progress, especially as he had no

great news for me as I had studied archaeology at university but

specific experience in logistics. With this in mind, companies should

didn’t consider this as a long-term career. Throughout my studies

really look at being more open minded in the recruitment process

I looked at different industries and I found a spark for logistics. I

by taking note of the character of candidates, not just the specific

knew that it was more than just trucks and really did my research

qualifications presented.

to understand the deeper functions behind the industry. Acquiring particular skills in my studies, such as quantitative data handling and health, safety and risk awareness, I could see how these could be transferred and used to my advantage in the logistics industry.

Beeston continues:

During the first couple of months I had a

steep learning curve, full of memorising terminologies to internal training sessions. This has now all paid off. I’ve already had the opportunity to travel to Germany six times and there are plans in the pipeline to travel further in Europe. I feel incredibly valued at Rhenus and would recommend the graduate scheme for anyone looking for a longterm career. If you have a determined frame of mind, leadership qualities and can commit to a project then you should consider a career in logistics. Logistics truly is a job for life.

FORWARDER magazine | January 2016

43

RECRUITMENT FOCUS CONSIDERING YOUR NEXT MOVE IN THE FREIGHT FORWARDING INDUSTRY?

D

FORWARDER has partnered with Forwardingjobs to bring you the best recruitment information, so give them a call: T: +44 (0)1454 275 937

As a master subcontractor I was providing the most essential part of a courier company but somebody else was taking the lion’s share of the profits! I am now loving the fact that, working with Diamond, the harder I work the more I get rewarded. The Diamond team are supportive and ambitious, they want to see all of the franchisees grow and provide all the necessary tools for us to build businesses with a million pound turnover.

Hon Leung, Managing Director of Diamond Logistics in Bournemouth

iamond Logistics is on a mission to build a likeminded network of freight forwarders and logistics

As part of the support provided, Diamond Logistics central team

professionals looking for their next move in logistics.

will administer all carrier invoices, meaning that the franchisees are able to concentrate on their core business, develop sales and manage

With a rapidly expanding network across the UK Diamond

customer service for their clients. In addition, franchisees get regular,

Logistics has expanded in size and reach since its original

one-to-one network support and marketing advice to strengthen

inception in 2012. With 25 sites nationwide and with 29

and amplify their businesses locally.

locations sold, Diamond Logistics was the fastest growing courier company in the UK in 2014.

Whether you are starting your own business or adding something to your existing courier company a Diamond franchise could be exactly

The current set of franchisees stretches from Bournemouth

what you are looking for to strengthen your operations in 2016.

to Basildon and Bolton. With a number of existing courier

Combined with minimal capital expenditure, reasonable working

companies and master subcontractors on board Diamond

hours and a proven formula, it’s very different from the established

Logistics is looking to extend its geographical reach in 2016

norm...ground breaking in the UK courier industry.

to key locations including Ipswich, Cambridge, Manchester, Liverpool and Crawley.

All Diamond Logistics franchises offer same-day, next-day, domestic and international, and remote storage solutions through their own locally owned and managed depots. By using a combined, centralised booking system clients are able to book multiple parcels and consignments destined for multiple locations whether domestic or worldwide. Backed

by Diamond’s competitive rates with national carriers including UKMail, TNT, Yodel and DX, clients get the best of both worlds: local customer service within the infrastructure of a national network.

44

FORWARDER magazine | January 2016

If you are considering your next move

in the logistics industry contact Ali Dolphin,

Head of Marketing and Franchise Recruitment for Diamond Logistics, on 01483 342175 or

email ali.dolphin�diamondlogistics.co.uk

Considering your

next move in the

freight forwarding industry?

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Are you ambitious and self-motivated?

Do you wish to be rewarded by your own hard work?

Do you want long term support and a sense of belonging to a team?

Do you want to retain your sense of individuality yet be part of a network that enables you to compete with the national and international courier companies and their buying power?

Are you totally committed to excellent client service?

A courier franchise with a difference.

Franchises start from ÂŁ14,998 (location dependent) plus your depot set-up costs.

If you are considering your next move in the logistics industry contact Ali Dolphin, Head of Marketing and Franchise Recruitment for Diamond Logistics on 01483 342175 or email ali.dolphin@diamondlogistics.co.uk

FORWARDER magazine | January 2016

45

46

FORWARDER magazine | January 2016

I

f you have the ambition and ability to run your own freight forwarding business but want support, infrastructure and onhand advice then Cargo Call would like to talk to you.

They are looking for teams of two or more to take on responsibility for the sales and back-office function across a number of regions in the UK. Some regions are already taken. You will need the capability to run and grow a company, following our client’s business formula and process. You buy the rights to an exclusive territory, a business management system, a supplier network, with immediate access to over 50 years of combined expertise and support from a growing brand. As part of the franchise agreement you receive coaching, advice

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48

FORWARDER magazine | January 2015

JOBS General Manager (air & sea freight) Location London Heathrow, UK

Job details

Senior Import Clerk

Due to someone retiring at the end of this year, the company are looking for a General Manager to be based out of their Heathrow Air & Sea Freight Office.

Location Manchester, UK

Salary Description £40K - £60K + bonuses + benefits package

Responsibilities and experience needed

Salary Description Neg

•• Managing 14 staff (administrators and operators)

Job Ref. A3481

Job Ref. 47998

•• Hands-on operational experience needed

Job details •• Must have experience in air & sea imports •• Experience in customs entries required •• Working for a top-5 international freight forwarder •• Company offer industry leading training and ongoing career progression

•• Must have experience of air and sea freight sales and management

To apply: 01454 275 934

Sales Director (associate) Location Essex, UK Salary Description Neg Job Ref. 47999

Job details Due to the Managing Director retiring within 12 months, the position of nonassociate director has become available •• Responsible for new business sales and a small team •• Potential for position to develop in to a director at board level •• Dealing with air, ocean and road freight

To apply: 01454 275 935

Senior Account Manager Location Nottingham, UK Salary Description Neg Job Ref. K3582

Job details •• 3 years selling road international freight •• Major accounts held in retail and supermarket distribution centres •• Covers Northampton area •• Main trade routes are into Europe •• Excellent package, plus car and great bonus

•• Position is available due to company growth and success

To apply: 01454 275 934

UK Overseas Manager

Job details

Location Birmingham, UK

•• Developing our clients air and sea product to increase revenue

Salary Description £37,000 - £45,000

•• Required to build and implement business strategies to increase margins and profit

Job Ref. 47995

•• Managing team of operators and sales staff

•• The successful candidate needs to have managerial experience, a fantastic communicator and extremely commercially driven

To apply: 01454 275 934

To apply: 01454 275 935

Air and Ocean BDM / USA Route Development Manager

Job details

Location London Heathrow, UK

•• Working directly with branch manager to drive and develop existing and new clients

Salary Description Neg Job Ref. 47995

•• Representing Global Freight Forwarder – Depot Turnover of £10m in 2014 •• Key sales experience in Far east / USA required

•• New position created for further drive in sales for 2016 •• Salary range 30-50k basic depending on experience with great benefits

To apply: 01454 275 935

www.

Air Freight Specialist Location London Heathrow, UK Salary Description Neg Job Ref. DJ181131

.com Job details •• Top-10 freight forwarder •• Fast-paced, expanding company •• Need an air freight Specialist who can hit the ground running •• Have a good book of potential contacts •• Have to know the London/Heathrow area well

Commercial Branch Manager Location London Heathrow, UK Salary Description £50-55k plus £6k car allowance plus Bonus Job Ref. FJMB234

To apply: 01454 275 957

Branch start up Location Midlands, UK

Job details •• New office start up in the Midlands •• Selling all services (air, road, ocean and warehousing)

Salary Description Neg

•• Must have an operational background

Job Ref. J3480

•• Employer has own fleet of vehicles and warehouse premises

•• Looking for an ambitious self-starter

Location London Heathrow, UK Salary Description Neg

Job details •• Global top-50 freight forwarder •• Fast-paced, expanding company •• Detailed knowledge of customs procedures and ASM Sequoia preferred •• Proven customer service experience is required

•• Develop Commercial strategy for the Heathrow business, and increase sales, in conjunction with the Group sales strategy •• Excellent career development and training

European Freight Transport Operator

Job details

Location Essex, UK

•• Experience in full loads and groupage

Salary Description Neg Job Ref. FJOW345

•• Extensive UK and European road freight knowledge •• Understanding of reefer and timecritical deliveries •• Confident to quote and negotiate prices •• Must be comfortable to plan routes and drivers

To apply: 01454 275 952

Freight Sales Manager Location London, UK Salary Description £40-50k plus car allowance, excellent commission structure Job Ref. FJLW456

Job Ref. JP1823

•• Management of all related airfreight services, in the automotive, pharmaceutical, and aeronautical sectors

To apply: 01454 275 952

To apply: 01454 275 957

Air Import Coordinator

Job details

Job details •• Responsible of managing sales team and sales support •• Developing sales (national) strategy for 3PL business •• Be capable of achieving own new business (hunter) •• Experience in quoting for ocean, air and road •• Experience in automotive and pharma verticals

To apply: 01454 275 957

To apply: 01454 275 952

RECRUITMENT FOCUS SPONSORED BY

Deep Sea Drinks Logistics Supervisor / Manager Location South East (Kent), UK Candidate Ref. Candidate: RB57797

Candidate description •• 11 Years’ experience as a supervisor for the same large freight forwarder

Operations Team Leader

•• 20 years in the freight forwarding industry in total

Location Manchester, UK

•• Managed teams of up to 12 members

Candidate Ref. Candidate: A8561

•• Commercially minded •• Controlling monthly P&L on a monthly and quarterly basis

Candidate description •• 6 years freight forwarding experience •• Manages a team of 5 Operators •• Has full knowledge on everything from quotation through to billing out •• Experienced in creating and processing customs entries •• Competitive salary requirement

•• Trade lanes – USA, South Africa and Australia

Please call: 01454 275 934

Air & Sea Freight BDM Location Northern Home Counties, UK Candidate Ref. Candidate: CY57798

Candidate description •• In 2014, achieved over £175K GP in a multimodal new business sales role

Please call: 01454 275 935

European Sales Manager

•• Confident of covering costs within 6 months

Location Birmingham, UK

•• 15+ years freight forwarding knowledge

Candidate Ref. Candidate: K8612

•• Looking for the next career step

Candidate description •• 30% increase in annual sales figures •• Average margins: 23% •• Increased business on European UK paid business •• Driving significant growth of European and Irish groupage •• Trade lanes – Eastern Europe, North Africa and Ireland •• 20 years’ experience

Please call: 01454 275 934

Regional Sales Executive

Candidate description

Location South West, UK

•• Stable – 2 jobs in last 8 years

Candidate Ref. Candidate: JG57799

•• Management experience

•• Huge client base which will allow him to bring over £250,000 GP •• New business hunter •• Multimodal experience (road bias) with Scandinavia knowledge

Please call: 01454 275 934

51

FORWARDER magazine | January 2015

Please call: 01454 275 935

UK Road Domestic Sales BDM Location Manchester, UK Candidate Ref. Candidate: D8491

Candidate description •• Stable BDM over 4 years in current role •• Currently 140% over target in 2015 after 6 months •• 130% over target in 2014 •• Superb transferable business opportunities •• Strong personal Database of key clients

Please call: 01454 275 935

CANDIDATES Sales Executive Location Manchester, UK Candidate Ref. Candidate: D181128

Ocean Import Specialist

Candidate description

•• Hit target every year for the past 5 years •• Ocean freight, european road freight, airfreight, warehousing & distribution and supply chain

Location Essex, UK

•• Currently quotes and negotiates rates with major accounts

Candidate Ref. FJOW30456

•• Experience 70% export 20% import

Candidate description

•• Wins accounts in excess of £2million •• Far East, Asia Markets, USA, whole of Europe •• Retail, hanging garments, fast-moving consumer goods, automotive, healthcare

•• Confident with A-Z process including bills of lading and customs entries

•• Confident with A-Z process including bills of lading and customs entries •• Handles FCL, LCL and groupage for all deep sea •• Enjoys providing an excellent standard of customer service

Please call: 01454 275 957

Mulitmodal BDM Location Midlands, UK Candidate Ref. Candidate: J3912

Candidate description •• 10 years’ experience selling all services (air, road, ocean & warehousing) •• Verticals include: automotive, retail & general cargo •• Stable with 2 companies in 10 years

Please call: 01454 275 952

BDM Air & Sea Freight

Candidate description

Location Manchester, UK

•• Overachieving New Business Sales Executive based in Manchester selling freight on a National level

Candidate Ref. FJLW31245

•• Achieving £450K+ revenue new business per year

Achievements •• 2015 – brought £180k GP new business •• Verticals: air (70% bias) and sea freight in general cargo, automotive, retail, pharmaceuticals and chemicals

•• Covering a national patch

•• Number of accounts: 220 accounts brought on since 2012 •• Trade lanes: Far East, Middle East and USA

Please call: 01454 275 957

Please call: 01454 275 952

Air Import Operator

Candidate description

Sales Manager

Location London Heathrow, UK

•• Experienced in air importing procedures, responsible for the full creation of airway bills

Location London, UK

Candidate Ref. Candidate: 4263

•• 100% air import, using ASM Sequoia, Impatex & Chief

Candidate Ref. FJLW32456

•• Previous verticals dealt with include temperature-controlled goods, dangerous goods & general cargo •• Valid Aviation Security Level D & Dangerous Goods Certificate

Candidate description •• Experienced Sales Manager responsible for Sales Department Achievements •• 2015 – Personally achieved £120k GP new business •• Direct Reports: 12 sales people, external and internal •• Responsible for: annual new business turnover £5.2million

•• China, Middle East, Far East and Western Europe

•• Trade lanes: North America, South America, South Africa & Europe

Please call: 01454 275 957

Please call: 01454 275 952

forwardingjobs.com key site stats

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As mentioned, we are delighted (and a little embarrassed) by the number and quality of the leads we achieved from the show in April this year; almost overnight, our new warehouse is now fully committed. We would like to thank you for a fantastic show.”

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forwardingjobs Ltd 8 Apex Court Almondsbury Business Park Bristol BS32 4JT T +44 (0)1454 275 937 E info@forwardingjobs.com

FORWARD LAW WITH

T

WANT TO KNOW MORE? Tozers is a leading firm of solicitors with offices in Exeter, Teignmouth and Newton Abbot. +44 (0)1392 207020 enquiries@tozers.co.uk

he large print giveth... ...and the small print taketh away

Don’t just agree to agree

Bills of lading can have massive quantities of terms on the reverse

There are often clauses included in contracts requiring the parties

in minute type. Reading all these and considering their effect takes

to negotiate at some future date. Generally these clauses are

significant effort but is essential, particularly at the beginning of a

unenforceable and expose the parties to the risk of deadlock,

new contractual relationship.

requiring the courts or an arbitrator to step in.

Ask to see documents referred to in the contract

The battle of the forms

Terms may incorporate further documents which might include

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do so at your peril.

Make sure your terms—not theirs—are binding by getting them in last.

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HOW TO MANAGE CONTRACTUAL RISK IN FREIGHT FORWARDING

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FORWARDER magazine | January 2016

Awards and recognition mean nothing without the hard working people behind them.

Our Services: Worldwide Air & Sea Freight UK & European Distribution T EN !

End to End Supply Chain LM PEN I F UL O S Product Finishing & Fulfilment NEWISFNODWETAIL R E R OU NTRK FO Sports Logistics E C AS Short & Long Term Storage Contract Logistics Customs Consultancy Cargo Insurance

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...in the business of delivering promises Head Office: Woodland House, Montrose Road, Dukes Park Industrial Estate, Chelmsford, CM2 6TE T: +44(0) 1245 619 900 F: +44(0)1245 619 814 W: www.woodland-group.com FORWARDER magazine | January 2016

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FORWARDER magazine | January 2016

. c o m

WIN

ÂŁ200 ...see p.5

. . . c o m i n g

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s o o n

FORWARDER magazine | January 2016

57

THE LAST WORD... forwarding professionals from January on a monthly basis and will

WIN £200

have an exciting write up each month from one of the industry’s

do you think of the design? Are the articles easy to read and

leading names.

follow? Is the magazine too long? Too short?

We already have senior Directors of DHL, IJS and Europa helping to

Send us your feedback on the magazine before

cover the first quarter of 2016. If you sell your services or products

31 January 2016 and your name will be entered

to the freight industry then our magazine will provide an unrivalled

into a draw to win £200 in vouchers for one of a

method for reaching your targeted audience.

selection of stores.

Lauren O'Driscoll, Editor

Please email your feedback to:

I

hope you have enjoyed reading this, our launch edition, which has been created purely so that our potential advertisers may have a clear understanding of our exciting new publication.

The magazine will be sent in print format to 16,000 freight

As this is a new publication we would welcome your feedback.

What content would you like to see in future editions? What

lauren@forwardermagazine.com

NEXT MONTH 58

FORWARDER magazine | January 2016

INDUSTRY NEWS

Cardinal ship 220kg Ralph Lauren handbag to Kuwait Challenging the norm in Asia Pacific John Good Shipping's new London Gateway Logistics Centre

ASK THE EXPERTS

CMA CGM's Mark Palmer talks about containers in Europe

PUBLISHED BY

MOVE IT LIKE...

Andrew May, Managing Director, DHL Freight

M&A FOCUS

Maltacourt acquires Mili-Cargo Kft.

RECRUITMENT FOCUS

More jobs and candidates from Forwardingjobs.com

TECHNOLOGY FOCUS

John Good's implementation of EDI

FORWARD LAW

Freight Media Ltd Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT www.facebook.com/forwardermagazine www.facebook.com/freightmedia EDITOR

Lauren O’Driscoll lauren@forwardermagazine.com +44 (0)1454 628 771

Drivers' fixed penalty notices: should you just pay them?

I

COPY EDITOR

Natalie Rowlings natalie@forwardermagazine.com f you would like your editorial to feature in next month’s magazine, please contact our editor, Natalie, using the contact

ADVERTISING

details to the right.

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+44 (0)1454 628 794

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FORWARDER magazine | January 2016