UX/UI Designers:

Skills / Competencies

Role Responsibilities Category:

Design Owner Leadership

• Taking initiative and responsibility for design process, task completion and conflict resolution.

• Proactively report blockers, lead initiatives with POs, Dev and QA

EVALUATION CRITERIA:

Needs strong improvement:

1. Inconsistency in taking and leading initiative

2. Does not collaborate with the POs, Devs, QAs in defining the project road-map/scope and break down into tasks.

3. Does not attend grooming sessions, stakeholder sessions. Needs improvement:

1. Missing sense of responsibility

2. Does not proactively communicate blockers.

3. Gets confused on what needs to be done next.

Consistently meets expectations:

1. Takes initiative and consistently contributes during grooming sessions.

2. Proactively communicates blockers.

Exceeds expectations:

1. Strong sense of responsibility

2. Proactively communicates blockers and take steps to solve them.

3. Takes initiative and consistently contributes during grooming sessions. Superb:

1. Collaborates well with the POs, Devs, QAs in defining the project road-map/scope and break down into tasks. This will involve attending grooming sessions, stakeholder interviews, user research and competitor analysis.

2. Proactively communicates blockers and take steps to solve them.

3. Takes initiative and consistently contributes during grooming sessions.

Jira Ticket documentation

• Consistently updates task status on Jira.

• Logs work consistently.

• Work with Lead to document task.

• Adds time estimate to task.

EVALUATION CRITERIA:

Needs strong improvement:

1. Constantly (three or more times per sprint) needs to be reminded to record on the ticket the time spent on the task.

2. Constantly needs to be reminded to update status of task.

Needs improvement:

1. Usually (up to two times per sprint) asked to document in the ticket the important aspects and specific details of the task.

Consistently meets expectations:

1. Documents tickets as part of daily operations. Eventually a review is necessary to determine the quality of the documentation.

Exceeds expectations:

2. It is not necessary to request or remind the documentation on the ticket, it is already part of the daily operation. Sporadically it is necessary to follow up.

Superb:

1. Documentation is part of daily operations. Quality and quantity are sufficient and necessary and does not require follow-up nor guidance.

Work Quality

• Adheres to the design process.

• Schedules consistently feedback loops and design critique.

• Adheres to accessibility and usability guideline.

• Utilizes and contributes to the design system.

EVALUATION CRITERIA:

Needs strong improvement:

1. Difficulty in managing time properly, not very methodical and disorganized.

2. Does not define deadlines or processes, making it difficult to achieve objectives.

3. Does not receive or accept feedback.

4. Does not show interest in updating and acquiring new knowledge and skills.

Needs improvement:

1. Can follow up on the objectives and the deadlines set to achieve them, but its performance is low in very demanding situations.

2. Sometimes he/she needs guidance to organize tasks, especially when the usual rhythm demands greater efforts.

3. Difficulty for adapting to change, prefers to work with known methods. Difficulty for adapting to change, prefers to work with known methods.

Consistently meets expectations:

1. Formulates rational objectives for a given time frame.

2. Establishes follow-up dates, considering the final deadlines.

3. Studies and trains to improve performance and motivates others to do the same.

4. Open to feedback.

Exceeds expectations:

1. Documents agreed goals and objectives. Distributes this information among all project stakeholders.

2. Takes time to plan each of the tasks and projects, establishes an action plan and a follow-up plan to meet deadlines.

3. Open to receive and asks for feedback

4. Constantly updates on the latest methodologies or technologies in his/her specialty.

5. Designs new alternative solutions to environmental problems or challenges.

Superb:

1. Effectively organizes tasks using time in the most efficient way

2. Manages several projects simultaneously without losing control of them.

3. Has clarity of established goals.

4. Has a continuous learning attitude, explores, implements, and manages new practices and technologies.

5. Expertise in his/her specialty allows to relate and apply knowledge to the needs of the organization.

Teamwork

• Participates actively in team meetings e.g., retro.

• Collaborates well with teammates.

• Collaborates well with external team, POs, Devs, QAs.

• Contributes actively to solving team issues.

• Demonstrates good etiquette during meetings (camera on, no background noise, microphone), shows an engaged and proactive attitude, and speaks up.

• Shows-up early and gives heads up when he/she will be absent

EVALUATION CRITERIA:

Needs strong improvement:

1. Does not listen to what other team members have to say and always interrupts when they are talking.

2. Always criticizes the other team members and does not appreciate their efforts.

3. Passive in team meeting/activities. Does not show active participation during meetings; behaves more like a spectator.

4. Constantly not punctual in attending scheduled meetings and does not give notice when going to be absent

Needs improvement:

1. Does not know how to express ideas and feelings when with other members.

2. Shows reluctance when it comes to undertaking various activities with the team.

3. Always allows other to do much of the work and does less of it.

4. Usually (up to two times per sprint) arrives late or absent to scheduled meetings.

5. Provides excuses when asked to activate the camera.

Consistently meets expectations:

1. Communicates opinions and ideas in a clear and concise way to the other team members.

2. Has a good way of solving team conflicts and ensures that peace and harmony are upheld.

3. Knows how to receive and give constructive feedback to other team members.

4. Maintains a participatory attitude during meetings.

5. Attends scheduled meetings on a timely basis or give notice when absence is unavoidable

Exceeds expectations:

1. Listens carefully to what others are saying without interrupting them.

2. Always questions what the team is doing to try to ensure that everyone is benefiting.

3. Respects the ideas and opinions that the other team members have to say.

4. Actively participates in meetings with information or questions.

5. Participates in meetings always having his/her camera on when required and the environment is kept free of noise.

6. Always early to meetings and seldomly absent

Superb:

1. Offers workable solutions to the various problems and ideas being faced by the team.

2. Participates actively in all the team’s activities and always displays a winning mentality.

3. Respects the ideas and opinions that the other team members have to say.

4. Remains 100% focused on every meeting, paying attention to the participants.

5. Is clearly prepared for meetings and responds with confidence to questions asked.

6. Motivates people to turn on the camera

7. 100% attendance

Prototyping, Reviews and Testing

• Design Owners creates prototypes and test their designs before moving into the development phase.

EVALUATION CRITERIA:

Needs strong improvement:

1. Frequent reworks due to lack of testing with either lead, user, peers or with PO.

2. Not able to create prototypes or interactions on Figma.

3. No design review sessions

Needs improvement:

1. Frequent reworks due to lack of testing with either lead, users, peers or with stakeholder

2. No design review sessions

Consistently meets expectations:

1. Reach out for help on how to create prototypes and interaction.

2. Constantly test with either lead, peers, users, or stakeholders

3. Organizes design review sessions.

Exceeds expectations:

1. Good knowledge on how to create prototypes and interaction.

2. Knows the importance and constantly test prototype.

3. Facilitates design review sessions.

Superb:

1. Expert at creating prototypes and understand the design principles behind

2. Conducts usability testing.

3. Facilitates design review sessions and with good facilitation skills.