GEODIS Focus Issue 1 2016 by Geodis UK

Issue 1 2016

YOUR NEWS FROM GEODIS DISTRIBUTION & EXPRESS

FOCUS

HELLO & WELCOME It has been a busy start to the year for us and I hope that the next few pages reflect the progress I feel we have made in putting you, our customers, at the heart of what we do. Jamie Cuthbert Managing Director

IN THIS ISSUE OHL acquisition paves the way for extended global reach

We have recently begun working with some new clients who have exciting, and in some cases challenging, distribution requirements. In this newsletter you can read about what we have done to overcome these challenges and offer some innovative solutions to enable our customers’ businesses to grow. From night deliveries across Scotland to fast and efficient 24 hour deliveries through our UK pallet network, Fortec, we’re finding bespoke solutions for customers and flexing our networks to accommodate very different needs. We’ve also been working on opening up new trade lanes, including Turkey. Globally we have had a significant change through the purchase of OHL in the United States.

New contract win leads to new trade lane from Turkey to Northampton

Easter operating schedule

Growing our own talent GEODIS Barbour becomes GEODIS UK

It looks to be an exciting year ahead. I hope we can work with you to ensure your’s is successful too. If you would like to discuss any of the articles featured or any other topic in more detail please get in touch and I would be delighted to explain more. Contact me on 07977 123 977 or email jamie. cuthbert@geodis.com Best Regards Jamie Cuthbert Managing Director

Delivering after dark

Fortec welcomes new members

European public holidays

Belgian road tax changes

GEODIS global news

GEODIS NEWS

OHL in Figures Headquartered in Nashville, TN

$1.5B in revenue for 2015

120+ facilities in the U.S. with over 3.3M square metres

Approximately 8,000 employees globally

Offices and stations in 11 countries

165,000 customers

OHL ACQUISITION PAVES THE WAY FOR EXTENDED GLOBAL REACH GEODIS has completed the acquisition of Ozburn-Hessey Logistics (OHL), a strategic move to reinforce GEODIS’ presence in the US logistics market. Headquartered in Nashville, Tennessee, OHL is one of the leading 3PL companies in the USA, with annual revenue in excess of €1.2 billion. The new combined structure will generate a consolidated annual turnover of over €8 billion with more than 38,000 employees and 165,000 customers. With around 400 logistics warehouses in the world, additional Freight Forwarding capability and enhanced e-fulfillment expertise, GEODIS has been able to expand its global footprint and build a solid platform to better serve clients.

is recognised for its high quality service level, professionalism and broad global, logistics capabilities. “By offering GEODIS’ European customers our capabilities and opening to our US based customers GEODIS’ global capabilities in the EU and elsewhere, we aim to enhance our existing customer relationships and attract new ones.” Founded in 1951, OHL is one of the leading 3PL companies in the world and has unparalleled experience in direct-to-consumer fulfilment, serving a wide range of business sectors from specialty retail to manufacturing. OHL specialises in the sectors of apparel, electronics, healthcare, food and beverage, and consumer packaged goods.

“The acquisition is a great achievement for GEODIS and a significant step toward our ‘Ambition 2018’ strategic plan – to be the global growth partner for our clients,” said Marie-Christine Lombard, CEO of GEODIS. She continues: “This acquisition allows us to offer a market leading set of solutions on a global level with enhanced expertise at each phase of the supply chain.” Randy Curran, CEO of OHL, said: “The merger of our two companies makes outstanding sense. It’s a great opportunity for OHL and its employees to join GEODIS which

Both GEODIS and OHL share similar values and have a strong cultural ﬁt. They both have a strong sense of dedication and a positive mindset geared towards creating an excellent customer experience.

GEODIS BARBOUR BECOMES GEODIS UK GEODIS Barbour, a long-standing name in the transportation of whisky in Scotland, has become GEODIS UK.

Trade from Barbour European to GEODIS UK. This was a natural progression for the two companies after five years of ownership.

Back in 2010, GEODIS UK bought the Barbour European business, creating GEODIS Barbour, and as a result we have been able to significantly develop our service offering to our customers in Scotland over the past five years.

This transfer will have no impact on the business we do with you as customers. Our operational model will remain the same, as will our staff and the systems we use. The only difference you might notice is the change of name on your invoices – from Barbour European to GEODIS UK.

To further improve our operational efficiencies and reduce administration costs, the two companies were integrated in January by carrying out a Transfer of GEODIS CALBERSON GEODIS BM GEODIS SCO GEODIS WILSON GEODIS LOGISTICS

Kevin Huskie, Regional Manager North, comments: “The driving force behind this change is to ensure that we are operationally efficient and can offer customers the level of service they expect - consistently and beyond expectation - under one strong, GEODIS brand.” If you have any questions, please contact Kevin on 01786 463221 or kevin.huskie@geodis.com

GROWING OUR OWN TALENT GEODIS UK has launched a new apprenticeship scheme as part of our continuing commitment to ‘grow our own talent’ and promote careers within the logistics industry. This year, five apprentices have been recruited between the ages of 16 and 19, based at our sites in High Wycombe, Northampton, West Thurrock, Warrington and Watford Gap for an initial programme of 12 to 18 months. The apprenticeship scheme has been set up in partnership with the Tess Group, a learning and development provider based in Northampton, and will enable apprentices to learn customer service, warehouse and planning skills whilst working towards a level two or three National Vocational Qualification (NVQ). As part of the scheme the apprentices are assigned a full learning and development plan and a GEODIS mentor for the duration of their studies. In addition to

on-going work-based learning, the apprentices will also have the opportunity of in-house personal development and will gain a useful insight into the way businesses operate and the range of GEODIS careers available. Karen Travers, GEODIS Training Advisor, said: “Our apprenticeship scheme is part of our continuous commitment to develop talent and offers young people a great opportunity to learn on the job.” “At GEODIS UK, investment in the development of the next generation of logistics experts is key to our talent pipeline. Our apprenticeship scheme offers a rich, interactive learning experience that we hope will nurture and inspire the potential leaders of the future.”

PARTNERS FOR GROWTH

DELIVERING AFTER DARK

GEODIS in Scotland has introduced a brand new ‘Out-ofHours’ service developed with the retail sector in mind. The new solution is inspired by the success of our ‘Out-of-Hours’ services already in use daily throughout France. Garments from a customer in Spain are transported to regional hubs before being delivered to high street stores across France overnight. The preference for out-of-hours deliveries to the retail sector is growing, particularly for city

centre stores. The benefits can be substantial for both retailers and logistics providers; improved stock flow, fewer conflicts between deliveries and customers on the shop floor, shorter journey times and reductions in fuel consumption. In Scotland, our ‘Out-of-Hours’ service currently operates to five cities, with dedicated out-bound vehicles delivering to stores in Stirling, Glasgow, Edinburgh, Aberdeen and Dundee. Each city has several stores that require delivery before 7am

every morning, allowing time for store staff to get their stock out on to the rails before opening time. Kevin Huskie, GEODIS Regional Manager – North, said: “We are always looking to develop new solutions that can be tailored to our customers’ requirements. By developing our ‘Out-ofHours’ service, we have the ideal logistics solution for the retail sector which enables GEODIS to be a growth partner for customers. We hope to extend the service across the UK in the future.”

The ‘Out-of-Hours’ service from GEODIS is just one of the flexible solutions we can offer. If you would like more information on the services that can be tailored to meet your needs, please call our team on 01494 446 541 or email enquiries.uk@geodis.com

DISTRIBUTION & EXPRESS IN FIGURES

9,800

EMPLOYEES

COUNTRIES

MILLION SHIPMENTS

THE TURKISH CONNECTION Winning a valuable new contract with URBN Outfitters has led to the creation of a new trade lane from Turkey to the UK. URBN Outfitters, which owns the brands Urban Outfitters, Anthropologie, Free People, Terrain, and BHLDN, has awarded GEODIS a contract after working closely with OHL on other global accounts. The new route was specifically designed to enable us to meet the needs of URBN Outfitters and involves us collecting finished clothing products from its suppliers around Europe and Turkey. Christian Weber, Director European Network & Key Accounts for GEODIS UK, says: “We won this new contract through a combination of tried and tested routes across Europe but also having the ability to flex and create a whole new trade lane from Turkey. This was only possible due to our propensity to work with our clients and make things happen quickly and effectively. This really does prove that

MILLION PARCELS

we want to grow and develop with our clients, wherever they move in the world.” The new contract involves shipping clothing out of Istanbul direct to the port of Toulon and then via road through France and across the Channel into Dover. From Dover, they are carried on our trucks to our main hub in Northampton, customs cleared, checked and re-palletised. We then manage the inbound vendor collections to URBN’s distribution centre down the road in Rushton. The whole process is managed and shared on our online portal to give URBN Outfitters total transparency and visibility. In addition to the seamless process, we also involve our drivers who proactively manage the collection process by checking items individually, meaning there are no anomalies when the garment shipments arrive back in the UK.

7,800

COLLECTION & DELIVERY ROUNDS

If you would like to talk to GEODIS about developing a new trade lane, please contact Christian Weber, Director European Network & Key Accounts on 07977 123 960 or email christian. weber@geodis.com

74,000 CUSTOMERS

INDUSTRY SPOTLIGHT

BELGIAN ROAD TAX CHANGES New road tax rules in Belgium will come into effect on 1st April 2016, bringing a change in the way tax is calculated for heavy goods vehicles (HGVs). The Flemish, Walloon and Brussels regions joined forces in January 2011 to improve the quality of Belgiumâ&#x20AC;&#x2122;s transportation routes and as part of their plans have reformed road tax to introduce a kilometre tax for HGVs of 3.5 tonnes and above. These new rules mean that any vehicle using the toll roads in Belgium will need an on-board unit (OBU) which will track the kilometres clocked up by each vehicle and a tax will be applied as appropriate.

IMPORTANT DATES European public holidays & events

24th March Denmark, Norway, Spain Andorra, Austria,Czech Republic, Denmark, Estonia, Germany, Greece, Latvia, 25th March Netherlands, Norway, Portugal, Spain, Slovakia, Sweden, Switzerland, UK Albania, Andorra, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, 28th March Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Netherlands, Norway, Poland, Slovenia, Slovakia, Sweden, Switzerland, UK nd 22 April Denmark 25th April

Italy, Portugal

27th April

Netherlands, Slovenia Bosnia and Herzegovina, Bulgaria, Greece Albania, Bosnia and Herzegovina, Bulgaria, Ireland, Kosovo, Macedonia, Romania, Serbia, UK Bosnia and Herzegovina, Montenegro, Poland, Serbia Austria, Belgium, Denmark, Finland, France, Germany, Liechtenstein, Luxembourg, Netherlands, Norway, Sweden, Austria, Belgium, Denmark, France, Germany, Hungary, Liechtenstein, Luxembourg, Netherlands, Norway, Switzerland Norway Austria, Liechtenstein, Poland, Portugal UK Ireland, Sweden Portugal Greece Estonia, Latvia Estonia, Latvia, Lithuania

To find out more about the new road tax rules in Belgium, head to www.viapass.be

29th April

EASTER

2nd May

operating schedule The GEODIS UK network will be closed from 25th to 28th March 2016. The last collection for export and domestic freight is 24th March. Goods will arrive at regional depots for forwarding on 29th March. Please use the schedule below to plan your export shipments that require delivery before the bank holiday: Collection date for pre-Easter delivery

Destination

21st March 2016

Austria, Czech Republic, Denmark, Hungary, Italy, Poland, Portugal, Spain

22nd March 2016

France, Germany, Ireland

23rd March 2016

Belgium, Netherlands,

W/C 14th March 2016

Estonia, Latvia, Lithuania, Norway, Sweden, Switzerland

For any queries on the operating schedule or to arrange collections or deliveries outside these dates contact your regional office using the numbers on the back page.

3rd May

5th May

16th May

17th May 26th May 30th May 6th June 10th June 20th June 23rd June 24th June

FORTEC WELCOMES NEW MEMBERS Fortec welcomed two new members to the network at the start of this year. EUR Service UK and Roberts Transport joined in January further strengthening the network in key postcode areas and enhancing the services available across the UK. EUR Service UK, based in Gamlingay, Cambridgeshire, offers a wide range of logistical and supply chain solutions in the UK and across Europe including priority delivery and collections, container movement, warehousing solutions and trailer rentals. Roberts Transport, in Littlehampton, is a family-run transport, distribution and warehousing business, set up in 2006. They offer same-day, next-day, chilled, ambient and frozen services as well as delivering to Europe. They specialise in food distribution, particularly temperature-controlled. For more information about the services provided by the Fortec Distribution Network, please visit the website at fortec-distribution.com or call 0845 0750 620.

INDUSTRY NEWS 36% OF CLICK & COLLECT SHOPPERS EXPERIENCED ISSUES OVER CHRISTMAS Over a third of Click & Collect Christmas shoppers experienced issues with their orders, a JDA/Centiro report has found.

MIGRANT CAMP AT CALAIS DISMANTLED The FTA and the RHA have welcomed the dismantling of substantial part of the migrant camp in Calais. However, the FTA conceded that moving the whole camp to a different location much further away from the port and Eurotunnel terminal, as has previously been called for, might be a tricky issue.

Of those who experienced issues, 31 per cent found there was not a dedicated area in-store for Click & Collect, 31 per cent experienced long waiting times due to lack of in-store staff and 24 per cent complained that staff were unable, or were taking a long Newly elected president of the Nord Pas de Calais time, to locate items in-store. Picardie region, FTA head of European policy Pauline Bastidon, said: “We wouldn’t want to remove the camp Home deliveries also had problems – with 33 per cent of from Calais and end up with another one in Zeebrugge or shoppers saying they experienced issues with their purchases, up Cherbourg.” from 31 per cent in 2014. Of those that experienced problems, 48 per cent had had late deliveries, or never received their goods; a The planned removal of the southern portion of the further 48 per cent had missed deliveries – including when they current camp, however – believed to contain 800-1,200 were at home. migrants - should help ease their numbers in the region and reduce the amount of people trying to board lorries 77 per cent of Brits said they would be likely to shop elsewhere illegally. next Christmas because of a negative Christmas shopping experience. Richard Burnett, RHA chief executive, said: “Many vehicle operators are now taking longer and more expensive routes in order to avoid the risks of travelling via Calais. This is adding substantial cost to the supply chain and transport companies will not return to Calais until and unless they can be confident that the safety of their drivers can be assured and the problem has been resolved.”

GEODIS GROUP NEWS GEODIS JOINS MAERSK LINE’S CARBON PACT CHALLENGE GEODIS and Maersk Line have joined forces to deliver a 5-year strategic commitment to reduce their environmental footprint. The agreement integrates both companies’ sustainable commitments to reduce GEODIS’ CO2 emissions by 20%, per container moved by Maersk Line by 20% until 2020 (2015 baseline). “Contributing via the Carbon Pact to GEODIS’ sustainability agenda and contributing positively to our business relationship with GEODIS makes me proud,” says Peter Smidt – Nielsen, Managing Director of Maersk France. “By making sustainability an additional driver in GEODIS’ purchasing decisions, we can show that responsible business Kim Pedersen, Executive Vice President of GEODIS Freight Forwarding and Peter also means good Smidt-Nielsen, Managing Director of Maersk France. business.”

GEODIS IN ITALY WINS THE LOGISTICS OF THE YEAR AWARD GEODIS’ Contract Logistics Line of Business has achieved the prestigious Logistics of the Year 2015 for the sixth time. The award annually recognises companies that stand out for innovative solutions and approaches. This year the Group received it for their Investors in People (IiP) project, presented at the end of the ‘New markets: logistics for exports’ conference held at the Palazzo Cusani in Milan.

Pamela Calderoli, Head of Marketing & Communication at GEODIS Italy, with Assologistica President Carlo Mearelli

Founded and organised by Assologistica, the award is the main third party logistics award in Italy. Now in its 11th year, it awards the most important national and international logistics operators.

CHINA-FRANCE: AN UNBEATABLE NEW OFFER GEODIS has combined the expertise of both its Freight Forwarding and Distribution & Express lines of business to launch a new integrated offering between China and France. GEODIS’ China-France product offers customers a comprehensive end-to-end solution; from the consolidation of air flows utilising Freight Forwarding’s expertise in China to the high speed, efficient final distribution through our Distribution and Express network in France. The majority of the air freight is consolidated at Roissy and delivered through the Distribution & Express network within 24 to 48 hours. The re-organisation will benefit French and European customers needing shipments from China within very tight deadlines. “We’re the only ones who can combine this kind of speed with deliveries twice a day anywhere in France,” says Olivier Mélot, Executive Vice-President Distribution & Express. The offer is initially being rolled out between China and France because this commercial air trade lane is a key Freight Forwarding activity. “Our Asia to Europe flows are hugely successful and China is a strategic country,” says Kim Pedersen, Executive Vice-President Freight Forwarding. “Launching this China-France offer shortly after our unique brand was implemented illustrates our goal of strengthening cooperation between our lines of business to serve our customers better.” For more information about the international services provided by GEODIS, please contact your local branch using the information below.

www.geodis.com Northampton: 01604 594 830 Newport: 01633 872 666