Shop Local Rhody - Issue 3 by Rhode Island Small Business Journal

Issue Three | FREE ShopLocalRhody.com

OUTDOOR

ESCAPES OF NEW ENGLAND BY HARTFORD

What’s Happening Page 7

In Little Rhody

A ONE-STOP SHOP FOR ALL CONTRACTORS AND HOMEOWNERS

Enjoying Rhode Island’s Page 16

Summer Fun Spots

Retro Blast Page 21

1 Rustic Drive-In BUY LOCAL, SHOP LOCAL

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Whether youâ&#x20AC;&#x2122;re moving across the street or across the state. CALL 401-942-0200 TODAY For more information visit www.williamsandstuart.com BUY LOCAL, SHOP LOCAL

LOOKING TO LIST….

CALL YOUR LUXURY LIAISON TO THE OCEAN STATE.

How quickly will you grow your savings? With our Journe Money Market Account, you’ll earn our very best rate without having to tie up your money long-term. You can even add deposits to your account along the way to grow your savings even more. 12 MONTHS GUARANTEED

JOURNe MONEY MARKET ACCOUNT

2.05

APY*

ON BALANCES $10,000 OR GREATER Stop by any branch or open an account online today at navigantcu.org/moneymarket

Contact Dee Conley Today!

Call 401-952-0664

dee@williamsandstuart.com

FOR LEASE

Tourister Mill | 91 Main Street, Warren RI This beautifully restored mill is now home to a stunning, state-of-the-art mixed use community with ample parking, incredible waterfront views and a variety of versatile floor plans to meet the needs of your unique business.

*APY means Annual Percentage Yield. 2.05% APY on balances $10,000 or greater. Balances below $10,000 will receive .15% APY. Minimum balance required to open account is $2,500.00. Fees may reduce earnings. This is a variable interest rate. Rate is guaranteed for 12 months and rate may change at any time thereafter. Interest credited monthly. Offer subject to change and may be withdrawn at any time without notice. Rate effective as of the date of this publication. Active checking account required and new and existing members are eligible when new money is added. Member NCUA.

WELCOME

to your new

Waterfront Workspace!

Formerly known as the landmark headquarters of the “American Tourister Luggage Company”, Tourister Mill now features 85,000 sf of commercial space along with the re-development and new construction of 290 state-of-the-art residential units, including parking for up to 750 cars. This newly renovated premier business address is conveniently located on Main Street at the northern end of Warren, just over the bridge from the affluent community of Barrington.

For additional information please contact Charles Panasis | 603.945.8081 cpanasis@bradysullivan.com

RISBJ_1.8.19 Tourister.indd 1

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1/8/2019 10:26:42 AM

Integrated Media Group Publications:

Founders Gil Lantini Ralph Coppolino Editor Andrew Pavia Senior Design Manager Mike Casale Design Team Kristin Darcy Kayla Falk Maghean Duprey Victor Cornell Kiara Trusty Social Media/Shop Local TV Jessica Krawiec Cover Location: Outdoor Escapes of New England 112 Old Pocasset Rd. Johnston, RI (401) 942-8857 outdoorescapesne.com For Advertising Info: Call 401-831-7779 x102 ralph@growwithimg.com

facebook.com/growwithimg twitter.com/growwithimg 401 831 7779 www.growwithimg.com

• • • • •

Full Bar for Both The Public & Members Largest Walk-in Humidor in the State Fresh Air Cycles 14x Per Hour Card Tournaments and Events Cigar Nights, Scotch Tastings and Much More Memberships Available. Ask For Details!

©MMXIII Rhode Island Small Business Journal ©MMXIII Shop Local Rhody

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Trusted, Comforting & Caring Dentistry Here at Pediatric Dental Care We Are Happy To Provide Comprehensive Dental Care To Children Throughout Southern New England.

Make Pediatric Dental Care Of RI Your Child`s Dental Home What sets Pediatric Dental Care of Rhode Island apart from the rest? • We are focused on preventative care: oral hygiene, sealants and nutrition

Children should come in by their first tooth or first birthday!

• We specialize in treating children ages 0-18 years old, including those with special healthcare needs • We accept most insurance, including Rite Smiles

Pediatric Dental Care of Rhode Island 1775 Bald Hill Rd #4 Warwick, RI 02886

Meet Dr. Jason Hencler Dr. Jason Hencler was born and raised in RI. He earned his DMD degree from Tufts University School of Dental Medicine. After which, Dr. Hencler completed a 2 year residency at St. Joseph Hospital in Providence, RI where he earned an Advance Education in Pediatric Dentistry certificate.

Sé Habla Español Contact Us: (401) 825-6062 PediatricDentalCareRI@gmail.com

Visit Our Website! www.PedoDentalCareofRI.com

OUTDOOR

ESCAPES OF NEW ENGLAND BY HARTFORD

Featuring Products By

Outdoor Escapes RI is a one-stop shop for all contractors and homeowners, offering a complete line of landscaping and masonry materials, as well as the tools and equipment needed to get the job done.

Lighting • Pavers • Veneer • Walls • Fireplaces and Pits • Ovens and Grills • Materials • Mulch and More

112 Old Pocasset Rd. Johnston, RI | 401-942-8857 | outdoorescapesne.com 6

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What’s Happening in Little Rhody M AY/J U N E

2 019

19th Annual Block Island Music Festival June 11, 2019 - June 16, 2019 | 34 Ocean Ave, Block Island

The Block Island Music Festival takes place the second week in June at Captain Nick’s Rock n’ Roll Bar (Block Island’s premiere nightclub and live music venue). This grassroots festival strives to push the envelope by erasing style barriers in order to create a truly unique and exciting musical atmosphere. The result is a six-day long musical gumbo where festival-goers sample music performed by the most talented, “undiscovered” artists currently making music in the northeast. In accordance with the organic nature of The Block Island Music Festival, admission is FREE of charge. The festival is a 21+ years of age and proper identification is absolutely required. Children will be admitted between the hours of 5pm-9pm ONLY under strict parental supervision. To further our commitment to providing a unique experience- the music fest barbeque pit will provide FREE food to all festival goers starting at 5 pm until supplies run out for the day.

Taste of Rhode Island 2019 Crowne Plaza Hotel June 5th, 6-9 PM Taste of Rhode Island is a premiere food tasting event. It’s a delicious celebration of Rhode Island’s great food, local spirits and fabulous entertainment. More than 40 of RI’s best restaurants, bakeries, caterers, wineries and breweries will be showcasing their delicious offerings for you to enjoy. Tickets are limited so get yours early. Cost is $45 per ticket. Crowne Plaza Hotel 801 Greenwich Ave. Warwick, RI Phone: 401-732-6000

Visit online at eatdrinkri.com/events

Each of the festival’s six days begins at 5 pm outdoors on the Sunshine Stage. Four sets of music performed by solo artists and small acoustic ensembles provide the perfect ending to a day at the beach for visitors and locals alike. As the barbeque sizzles and the blender churns out frozen drinks, the audience slips easily into the mellow island atmosphere where flip-flops and bikini tops constitute proper attire. As the sun sets on Block Island, the festival moves indoors to the Main Stage where four more bands perform through 1 am. By week’s end, the Block Island Music Festival has played host to 48 diverse musical acts. Visit www.visitrhodeisland.com/events for more info. BUY LOCAL, SHOP LOCAL

BUY LOCAL, SHOP| LOCAL CoverCapital Band Going Strong For Nearly 30 Years SMALL BUSINESS Need To| Raise

Cover Band Going Strong For Nearly 30 Years

Full Circle

The story of

Proving That Rock Is Not Dead

Images Provided By Eric Johnson Photography 8

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Cover Band Going Strong For Nearly 30 Years | BUY LOCAL, SHOP LOCAL

We all have a lot less hair and we don’t wear spandex anymore, but we’re keeping the energy going doing what we love. For these professional musicians, the rock band circuit has come full circle….literally. The four members of the band “Full Circle” were playing music back in the pre-internet heyday of the 80s and 90s, when big crowds were the norm at local rock clubs Wednesday through Saturday nights, and musicians could make a living playing cover songs to adoring fans. “We’re seeing people our age coming back out to the clubs, now that their children are all grown up and they’re finding themselves empty nesters,” states Gary Ross, band founder and lead guitarist. “It’s not the same scene as it was in the 1980s but the vibe is still alive. We all have a lot less hair and we don’t wear spandex anymore, but we’re keeping the energy going doing what we love.” Full Circle is a hard-working rock cover band that’s been performing in Rhode Island and nearby Massachusetts and Connecticut since 1993. The four-member band of talented musicians, backed by a professional sound and light system, performs a variety of dance-able rock sets ranging from Adele and Alice in Chains to The Who and Led Zeppelin. The band is known for its versatility in playing virtually any genre of rock and “sounding just like the record.” Full Circle, which started out as a guitar duo act, used to play out every weekend on both Friday and Saturday nights, with a regular gig on a weeknight also. In 2007, Gary decided to expand it into a four-piece act adding drums and another singer. That year, lead singer and keyboardist Betty Galligan joined the band, bringing outstanding vocal talent, piano skills and 18 years of experience from being in her brother’s rock band. Over the years, band members have come and gone, but Gary and Betty are the mainstays with drummer/vocalist Mick Coste who joined in 2010 after a year’s worth of “fill in” drummers, and recently added bassist Dave Plante who has been with the band for the past four months. “It’s extraordinary to be able to play together all these years with talented musicians who are also your friends,” Betty notes. “We’re like siblings who all get along, have a great time, and play beautiful music together. The audience can tell if you’re not feeling it. We feel blessed to be able to do this every weekend.”

Everyone in the band has a demanding day job, and all have spouses who are supportive of their hobby. “If it weren’t for music, we’d go crazy,” Gary comments. “We look forward to doing this on the weekends to relieve stress from the week.” With thousands of gigs collectively under their belts, the band mates have seen a lot of change in the rock cover band circuit. Many places they’ve played in the past are no longer in business. The club owners today, however, are keeping the band circuit alive and Full Circle is so grateful for their support of live music. “The biggest change for me was when smoking was outlawed in bars and clubs – if it weren’t for that, I’d not be playing because the smoke negatively impacted my singing voice and health,” recalls Betty. “But maybe I’d be sounding a lot more like Janis Joplin! We’d see people put their coats on and leave during a gig and thought it was because they didn’t like what we were playing, but they are only going outside to have a cigarette.” People are generally busier nowadays with a lot more options for entertainment including staying home on their couch with Netflix. How does Full Circle compete? “In the old days, you had to go out for fun and socialization in order to meet people,” Betty adds. “In recent years, we have played gigs where you look out into the young crowd and see faces lit up with blue light because they’re looking down at their phones texting their friends standing right next to them. We’d play a bunch of songs from 9:00 pm to 11:00 pm to hardly anyone because everyone would just be getting to the bar at midnight! There was also an era when kararoke was way more popular than live music. We’ve had to keep up with the times, learning new popular non-rock songs along the way like Poker Face and Katy Perry tunes to throw into the mix.” Full Circle continues to rock night clubs, restaurants and bars on the local scene including Escada Bar, Lou’s Café, Renegades, Twisted Hop, Broadway Lounge, and The Narragansett Cafe. Gary and Betty have a duo act called “Betty and G” which performs at Quinn’s Irish Pub and the Harmony Café. You can follow them on Facebook to catch their busy schedule. “We plan to play until we get really old and can’t do it any longer,” jokes Gary. “Rock and roll keeps us alive – just look at Keith Richards.”

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Call Us Today! 401-615-1351 |

COME DO YOUR LAUNDRY WITH US!

| Check Us Out On Facebook!

Tumbletown 2 is a clean, friendly, professional environment that will treat you well.

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K eeping RHODE ISLAND

Clean T U M B L E T O W N 2 L A U N D R O M AT Article by Andrew Pavia

With over a decade of experience keeping customers satisfied, John Chmura opened Tumbletown 2 laundromat with the goal of making things easier for his customers. “We noticed that a lot of customers had to come to us,” he said speaking of his first location. “But we wanted to make the experience more convenient for our customers.” In addition to Chmura’s decision to open another brick and mortar laundromat to meet the needs of the community, he noticed another need that he wanted to meet ... childcare. “We find that if we put a kids section in the laundromat kids find their own way there,” he said. The “Kid Zone” is an area with televisions, a pinball machine, crayons, toys and games designed to allow parents and guardians the ability to do laundry without having to simultaneously entertain children. “A lot of other laundromats don’t have a kids section.” Even with a kids section in mind, Chmura made sure that his adult customers wouldn’t feel left out either. With free wifi, charging stations and multiple televisions, customers will also not want for entertainment as they complete the chore of washing, drying and folding laundry. In addition to being entertained, customers can rely on the 100 pound washers, laundry soap vending machine and clean space to provide a comfortable atmosphere to do their laundry. Don’t think that the staff at Tumbletown 2 forgot about those who don’t have the time to do laundry themselves. With wash, dry and fold services that include pickup and delivery, the business caters to customers who don’t have time to sit and wait. “We accept cash, credit and EBT cards,” Chmura said. He went on to discuss a brand new rewards system that is being implement soon. These promotions would be a monthly occurrence with a different reward being highlighted each month. For instance, one promotion Chmura mentioned was giving one free cycle on a washing machine of any size after a customer completes 10 washes at regular price. When discussing helping the community and ensuring that Tumbletown 2 remains a good neighbor he said, “I just want the reputation of the store to be strong. I want people to be happy as they come through the door.” BUY LOCAL, SHOP LOCAL

Your Local Jewelry Experts Featuring the desired brands Sarah Yo, Dora Rings and BlackJack.

We are here for all of your Jewelry and Watch needs including repairs. Also featuring an Expert Watchmaker on site. Open Tuesday thru Saturday 10am to 5pm. Stop in to see our inventory.

1395 Atwood Avenue Suite 101, Johnston, RI Call (401) 751-8105

Pannone Lopes Devereaux & Oâ&#x20AC;&#x2122;Gara attorneys are innovators and collaborators with a record of achievement representing clients with the highest level of legal services in a wide range of disciplines and industries. Our firmâ&#x20AC;&#x2122;s success is rooted in its cutting edge approach to modern legal representation, commitment to teamwork and providing superior service for clients built on respect, urgency and efficiency that results in long-lasting relationships.

Great legal teams working for YOU. Northwoods Office Park 1301 Atwood Avenue, Suite 215 N Johnston, RI 02919

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401-824-5100 pldolaw.com

! O e RH m o s e w A e l t t li

S I DY

by Dr. Ronald G. Shapiro Visit Amanda Maloney, manager, and her team at the Great Escape Room (146 Westminster St Floor 4, Providence, RI 02903; (401) 484-1766; ProvidenceMGR@ thegreatescaperoom.com) with your family and friends for an hour of team building, learning more about each other and FUN!!! Your entire group will be locked in a room and look for clues that will help you to escape. Amanda or a member of her team will be your in-room guide personalizing your escape room experience. Once you escape, you will have the opportunity to make fun photo-booth style pictures commemorating your visit and the escape room team will send this personalized souvenir team photo to you. Appointments are desired, but walk-ins are welcome, too.

Room

of psychology allow her to create an open, positive, and encouraging environment for teams and families to build lasting experiences. In her spare time Amanda enjoys bike riding (she even commutes to work on her bicycle), gardening, and shell fishing. Amanda’s team consists of unique and creative individuals from Johnson & Wales, UMASS Dartmouth, and Walsh University, just to mention a few. Some team members are local writers and artisans.

Amanda encourages people to learn effective communication and problem-solving skills. She advises people to: • •

If you are planning an event for up to 54 people, consider hosting it at the Great Escape Room. In addition to problem solving and escaping, you will have the opportunity to rent their conference/party room for corporate events, team building, parties (such as anniversaries, birthdays, bachelor or bachelorette, family reunions). Surprise your adventuresome honoree with a visit to the Great Escape Room!!! Downtown by yourself, looking for a challenge? Just stop by the escape room and Amanda’s team will try to find a partner for you. If you have a group of 50 or more the escape room team would be delighted to bring their On the Run escape room to you.

Great Escape

•

Solve problems of all types (including crossword puzzles) to develop problem solving abilities. Aim to communicate effectively with colleagues, family and friends. Work together. While having a winner is sometimes desirable at other times simply knowing that you have teamed well together may be even more desirable.

The Great Escape Room team will be pleased to help you: • • •

Develop your teaming, communication and problemsolving skills Host your next event Have Fun!!!

I would like to thank Industrial Consultant Dr. Margarita Posada Cossuto for helpful comments.

Amanda is a native Rhode Islander and a graduate of Johnson & Wales University with a Bachelor’s degree in Counseling/Psychology. Her knowledge and studies

Dr. Ronald G. Shapiro Independent Consultant in Human Factors, Learning and Human Resources

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641 Armistice Blvd, Pawtucket, RI 02861

MercurioGroup.com

401-383-8873

themercuriogroup@gmail.com

Looking to move up to your dream home? Now is the time, the market is on fire!

North Smithfield

Welcome to this stunning one of a kind Mediterranean style home tucked back in the woods of well sought after North Smithfield. 4700 sf palace. The entire home has upgraded pocket doors, hardwoods, archways and columns,5 zone heat, bonus room over the garage and outdoor built in fireplace. Call for further details! $599,900

Woonsocket

Great 3-family on a corner lot in desirable location. Updated units with new vinyl flooring and newer bathrooms. All new vinyl siding, newer windows, updated front porches, 3 individual 100-amp electric panels, 3 separate gas hot water tanks, 2 gas-ongas heating systems and a gas-baseboard heating system on 1st floor. Off-street parking for 6 cars. $209,900

Coventry Ideal one level living in this updated 3 bed Ranch with Central A/C, Granite Kitchen and bathroom. The front door leads you into the open floor plan, featuring the living room, kitchen and dining areas with hardwood floors, tile , and stainless steel appliances. Large deck overlooking a fully fenced in back yard. 1 car garage also has attic storage. Vinyl siding, Newer roof, and mechanicals complete this cozy ranch. $259,000

Attention Real Estate Agents! Looking for a change? We are hiring new agents. Call today for more info!

The Mercurio Group is all about personalized service to fit your real estate needs. We are a small business real estate office, boutique style, offering one on one personalized service.

SPECIALIZING IN FOOT & ANKLE SURGERY AND TREATMENT Some of the foot and ankle conditions we treat:

There’s nothing below the knee we can’t handle

400 Bald Hill Road Suite 503 Warwick, RI 02886 (401) 738-7750

•

Ankle joint replacement and revisional surgery

•

AmnioFix – Stem cell therapy to treat chronic and acute injuries

•

Achilles tendon repair and lengthening

•

Arthrex – The most advanced surgical product solutions for the foot and ankle

•

Comprehensive infection and wound care

•

Foot and ankle fracture care and surgical repair

•

Revisional surgery of previous complications and poor outcomes

•

Routine diabetic foot care

850 Aquidneck Avenue Suite A3 Middletown, RI 02842 (401) 217-4444

300 Hanover Street Suite 2G Fall River, MA 02720 (508) 679-3700

Get In Touch or Schedule an Appointment Today! www.newenglandfoot.com

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Products Local Rhode Island TO

Legend’s Creek Farm Skin Care Products Legend’s Creek Farm is the prime example of a successful Rhode Island farm business. Founded in 2011 as a handmade goat milk soap manufacturer, Legend’s Creek Farm has since increased its product line and moved to a larger farm location in Foster, Rhode Island. Legend’s Creek Farm goat milk soap and goat milk lotions are made from only the best natural ingredients, which include goat milk right from the goats on the farm. Legend’s Creek Farm herbal salves herbal treatments, with a new line of CBD salves, are made with real organic herbal ingredients. No imitation oils are used in these salves. Find out for yourself why Legend’s Creek Farm natural skin care products have fans all over the world. Save 10% off your Legend’s Creek Farm purchase with discount code USALOVE. No expiration. NOT valid on CBD products or honey. www.legendscreekfarm.com | (401) 400-2889

Dave’s Coffee Syrup You’ve got to have some good coffee syrup — and a lot of guts — to crack the market in coffee-crazed Rhode Island. Dave’s has done just that. We locals were indoctrinated into the coffee cult at an early age, usually by a parent or grandparent who showed us how to achieve the perfect ratio of syrup to milk. Dave’s uses the same care in their syrups that goes into their well-sourced coffees. They use only natural ingredients. There is no high fructose corn syrup here, just tremendous flavor. The vanilla version is a hit with our nephews and we love the mocha. You will get that unique authentic flavor that will lead more generations to love our state drink.

Yacht Club Soda

www.yachtclubsoda.com | (401) 322-0006

For almost a 100 years now, Yacht Club Soda has been making cola in its Centerdale location. It has become, quite literally, an institution. It’s the official soda of the state of Rhode Island, and they feature around 30 flavors. It is another product that eschews high fructose corn syrup in favor of the more costly sugar. Classic cola and diet cola are featured alongside the old-school classics birch beer and cream soda. They are cleantasting because of the lack of additives. You can purchase it at local supermarkets such East Side Marketplace or at great local spots like Nick’s on Broadway. Get one of Nick’s Blackbird Farm burgers with a Yacht Club and keep it local all the way around! www.davescoffeestore.com | (401) 231-9290 BUY LOCAL, SHOP LOCAL

Summer Fun

To Help YouR Family Enjo

Adventureland Family Fun Park

For all thrill-seekers and explorers alike! Adventureland is the perfect destination on your visit to beautiful Narragansett. Spend an entire afternoon testing your skills in our batting cages, racing your friends and family on our gas-powered, state-of-the-art go-karts, soaking and bumping your “friends” on our bumper boats, or relaxing on our 18 hole nautical themed adventure-style mini-golf course. Don’t forget to hop aboard Poppy’s Carousel! Something for everyone is waiting for you at Adventureland. adventurelandri.com

imP

Dream

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Check Us Out On ShopLocalRhody.com and on Facebook For More Local Summer Fun Spots

Features swi merry-go-rounds, b see saws, a fort, a life-size d a castle and miniature golf. specifically designed so with disabilities can play a able-bodied children tables available on the g Accessible Rest

imposs

Spots

oy Little Rhody

Water Wiz of Westerly

The beach was never this exciting! Make a splash at the 35-foot-high Giant Water Slides and 50-foothigh Speed Slide. Over 1,000 feet of thrills and spills that twist and turn into two treated pools of refreshing fun for all! We are located right across the street from the picturesque Misquamicut State Beach.

waterwizzri.com

Possible

m Playground

ings, slides, basketball, doll house, . Facilities o children alongside n. Picnic grounds. trooms.

sibledreamplayground.org

Information Provided By VisitRhodeIsland.com and the Rhode Island Commerce Corporation BUY LOCAL, SHOP LOCAL

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FRESH LOCAL

TUESDAY WEDNESDAY

Providence Armory Market 3:30 – 7 pm Cranston Armory Parade St. and Hudson St., Providence, RI

Coastal Growers Market 8:30 am – 12:30 pm Historic Casey Farm Saunderstown, RI North Scituate Farmers Market 9 am – 12 pm Village Green/Art Festival Scituate, RI Schoolyard Market 9 am – 1 pm Hope & Main 691 Main Street Warren, RI

SUNDAY

Aquidneck Growers’ Market 2 – 6 pm Memorial Blvd., Newport, RI

Goddard Park Farmers Market 9 am – 1 pm 345 Ives Road, Warwick, RI

SATURDAY

Marina Park Farmers Market 2 – 6 pm 214 Salt Pond Road Wakefield, RI

THURSDAY

East Greenwich Farmers Market 2 – 6 pm Eldredge Elementary 101 1st Avenue, East Greenwich, RI

FRIDAY

MONDAY

and

Cyberattacks are on the rise, with industries and organizations reporting rampant increases in phishing or business email compromise and a majority of Americans having personally experienced a major data breach. To address the heavy risk and cost of a breach in a company’s operations, Pannone Lopes Devereaux & O’Gara LLC (PLDO) and full-service assurance, tax, and business advisory firm, Citrin Cooperman have teamed up to produce a series of original podcasts dubbed “Cyber Crooks and Crime,” featuring PLDO Partner Brian J. Lamoureux, a leading voice and frequent commentator on social media and digital law and cybersecurity legal issues, and Kevin Ricci, CISA, CRISC, MCSE, QSA, a leader in the cybersecurity practice at Citrin Cooperman. The podcasts take a deep dive into the cybersecurity landscape, how hackers behave, and how best to make informed decisions to safeguard and protect an organization’s customers, employees, and brand. “Cybersecurity is not set it and forget it,” said Attorney Lamoureux. “The entire ecosystem of how we live is connected one way or another, from our mobile devices to our refrigerators to our checking accounts and our cars. This seamless digital interconnectedness has its benefits, but if hacked or infiltrated by cyber criminals, it can wreak havoc.” Episodes of the podcast series cover topics including “Know the Cyber Criminal Landscape,” “Cybersecurity Breach Response and Preparedness in the 21st Century,” “Taming and Reforming the “Wild West” of Information in the Digital Age and Protecting Privacy Rights” and “Meet “Your” Hacker – Who Are the Bad Guys.” Listeners will learn how to avoid falling prey to spoofing and phishing emails, factors to consider when conducting cybersecurity training, the real cost of a cyber incident to a company’s bottom line, the components of a cybersecurity plan and its importance to reducing the risk of litigation following a breach, legal issues regarding privacy rights and data protection, best practices when considering outsourcing cybersecurity and why cyber crooks are growing in numbers and how social media has given rise to the acceleration of cybercrime. Each month a new podcast will be released along with collateral material and other updates. To access the podcasts and resources, visit Cyber Crooks and Crime.

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MEET T HE LO CALS Some Details About Jamieson: Business Name and Info: ENVOY Mortgage Jamieson S. Toulan, NMLS#1624089 Operations Manager/Loan Officer Direct Line: 401-474-4760 Email: jtoulan@envoymortgage.com Web: envoymortgage.com Number of years in Business: 2

About Jamieson: Jamieson Toulan is a Rhode Island native as well as a licensed Rhode Island Mortgage Loan Originator with Envoy Mortgage. Buying a home can be a big deal but putting your trust with Jamieson and Envoy a 20-year-old lending institution can make the process easy and simple. He is a young, energetic individual who is committed to putting the people around him first. He also likes to write in the third person in his free time.

Jim’s Favorites:

What is your favorite vacation destination: Ocean Reef Club, Key Largo FL What is your favorite time of the year: Spring Who is your favorite celebrity: Elvis Presley What is your favorite movie: The Cowboys What’s one thing you couldn’t live without: Family

If you would like to be featured in our “Meet the Locals” section, please email info@shoplocalrhody.com.

What is your favorite place to eat in RI: Evelyn’s Drive-In, Tiverton RI

100% FINANCING AVAILABLE

FOR USDA AND VA LOANS RHODE ISLAND HOUSING

Meet The Envoy Team!

Jim Delprete

Loan Originator | NMLS ID #4361

Doug Iannuccilli Branch Manager | NMLS ID #19741

Jamieson S. Toulan

Phone: (401) 932-1878

Phone: (401) 499-3684

Phone: (401) 474-4760

jdelprete@envoymortgage.com

diannuccilli@envoymortgage.com

Building Customers For Life

Operations Manager | NMLS ID #1624089

jtoulan@envoymortgage.com

• Purchases and Refinance • Conventional Loans • Rhode Island Housing • First Time Home Buyer • Renovations Loans & More Copyright © 2018. This is not an offer to enter into an agreement. Information, rates, & programs are subject to change without prior notice and may not be available in all states. All products are subject to credit & property approval. Envoy Mortgage, L.P. – Rhode Island Licensed Lender – License # 20092627LL; Rhode Island Licensed Loan Broker – License # 20122861LB; Third Party Loan Servicer License# 20163198LS

Visit our location at 535 Centerville Road, Suite 204-B, Warwick, RI

Call Today to Get Started! (401) 499-3684 | envoymortgage.com

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FAMILY STYLE PIZZERIA & RESTAURANT WITH A FULL BAR

TWISTED PIZZA At Twisted Pizza, we pride ourselves on preparing a delicious meal for every customer, every time. Our ingredients are fresh, and our staff is friendly and courteous. We have a very large variety of menu items, great specials, gluten free pizzas, wings, full bar and many bottled beers!

VISIT ANY ONE OF OUR 6 RI LOCATIONS! Coventry

East Greenwich

Exeter

401-615-3684

401-885-5652

401-294-9767

915 Tiogue Avenue Coventry, RI 02816

450 Main Street East Greenwich, RI 02818

567 S County Trail Exeter, RI 02822

Wakefield

Warwick

West Warwick

401-782-8800

401-773-7810

28 Old Tower Road Wakefield, RI 02879

1690 West Shore Road Warwick, RI 02889

568 Providence Street West Warwick, RI 02893

ORDER ONLINE! Visit GetTwistedPizza.com to get 10% oï¬&#x20AC; your 1st order when you register! SHOP LOCAL 20 BUY LOCAL,

Retr

t s a l B

Rustic drive-in

1195 Eddie Dowling Highway, North Smithfield, Rhode Island Ah, the Drive-In’s. Built 1951, this three screen DriveIn Theatre is the last operating Drive-In in the state, showing movies from late April to early October every year. In 1958 there were 4,063 of Drive-In’s nationwide. Now, there are only a little more than 400. During the “golden age of the automobile”, drive-in theaters and other car-oriented concepts could be found everywhere. Through the 60s and 70s, DriveIns suffered closures and general stagnation. Some

turned to other sources of income, or other types of movies that had a guaranteed draw. Local tourist traps started sprouted up along major thoroughfares to get people out of their cars and into shops to spend money. Route 146 was one of these roads, especially before Route 95 was completed in 1969. Despite hard times for Drive-In owners, Beverly and Clem Desmarais bought the Rustic in 1986 and turned what had been an all-year single-screen “adults only” operation, into a three-screen seasonal family-oriented theater. In addition to introducing radio broadcast for the movies’ audio. After their passing in 2001, their daughter took over the operations. The Desmarais family sold the drive-in to the Boston Culinary Group in April, 2008, who continues to operate the facility. The company’s theatre division owns and operates 23 theaters throughout the northeast managing all aspects of theatre operations, including the projection booth, concessions stands and box offices. For more information about Rustic Drive In’s, visit: http://www.yourneighborhoodtheatre.com/ location/7312/Rustic-Tri-View-Drive-In or call 401- 484-5452 BUY LOCAL, SHOP LOCAL

BUY LOCAL, SHOP LOCAL | RIBSTF Has Helping Rhode Island On The Brain

RIBSTF HAS HELPING RHODE ISLAND ON THE BRAIN A Q&A Session with The Rhode Island Brain and Spine Tumor Foundation

The Rhode Island Brain and Spine Tumor Foundation (RIBSTF) was established in February of 2008, due to a rise of concern that Rhode Island patients and their families receive too little support when facing the daunting task of navigating the news of a potential brain or spine tumor of themselves or a loved one. We asked some questions to find out all of the ways the RIBSTF is helping Rhode Island families. Q. What is the main objective of the RIBSTF? A. The RIBSTF’s mission is to increase brain and spine tumor awareness and to provide support to patients, families and providers through education and research.

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Q. How does the foundation go about achieving these goals? A. The RIBSTF hosts a monthly complimentary support group in Providence led by a licensed clinical social worker. We provide information and support for brain and spine tumor patients, their caregivers and their loved ones in a relaxed setting and on occasion we may have a guest speaker who may be able to provide helpful information and discuss topics such as estate planning, or a new treatment. We host a complimentary “Ask the Experts” event, where several physicians, specialists and professionals gather and provide information to patients loved ones and

RIBSTF Has Helping Rhode Island On The Brain | BUY LOCAL, SHOP LOCAL

RIBSTF is proud to be able to help those who have been diagnosed and be able to assist patients financially and emotionally. As the foundation grows, we are able to raise more awareness and provide resources to help patients cope with their diagnosis. care givers concerning brain and spine tumors. Our experts are professionals and specialists representing a comprehensive care team a patient would encounter during treatment for this diagnosis. Lastly, RIBSTF hosts various fundraisers throughout the year. Our signature fundraisers are Brainstorming for a Cause and the Faces of Hope Gala-Raising Brain & Spine Tumor Awareness. All proceeds support our foundation and raises money for the Scott Wang Patient Assistance Fund and the Caroline Caprio Giving Fund. Q. How do small businesses help assist RIBSTF? A. Small local businesses help us raise awareness. Many small businesses have been extremely generous in assisting us by providing donations for our fundraisers and giving us discounts for items such as printing materials. We would like to continue engaging our small local businesses as well as the local larger businesses to help us raise awareness. Q. What are the goals for the foundation moving forward? A. Our goal is to continue to grow our foundation and to speak to our mission. RIBSTF wishes to help our local patients who have been diagnosed with a brain or spine tumor. We are preparing to launch our Dr. Scott Wang Patient Assistance Fund this year and continue to work on developing the Caroline Caprio Giving Fund. Q. With over 10 years of service what has the impact of RIBSTF been on the Rhode Island community? A. RIBSTF is proud to be able to help those who have been diagnosed and be able to assist patients financially and emotionally. As the foundation grows, we are able to raise more awareness and provide resources to help patients cope with their diagnosis. If you or someone you know is interested in the services of RISBTF please contact them by calling (401) 272-4177 or visiting www.ribstf.org.

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Call us at 1.401.347.3910 or visit www.aolaesadjusting.com

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LUCIER

CPA INC

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Bookkeeping | Payroll Service Business Consulting 1308 Atwood Avenue, Johnston RI 02919 401 946 1900 david@luciercpa.com

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MEET THE LOCALS Some Details About David: Business Name and Info: Main Street Home Loans David Travers, Branch Sales Manager, NMLS#41681 400 Reservoir Avenue Suite 1G, H & I Providence, RI 02907 Direct Line: 401-378-0466 Email: dtravers@mainstreethl.com Web: www.mainstreethomeloans.com/dtravers Number of years in Business: 21

About David and His Business: David A. Travers, Area Manager - Providence, RI, graduated from Bryant University with his undergraduate degrees and MBA. He has been in the mortgage industry for the past 21 years holding positions in both operations and sales. He was a Branch Operations Manager for 7 years, and most recently served as an Associate Sales Manager, managing a $15 million monthly pipeline covering the North East territory. Main Street Home Loans is a mortgage lender and was founded on the philosophy that “One size does NOT fit all.” Especially when it comes to clients’ homes. We differentiate ourselves from our competitors in that we are very client-oriented.

David prides himself on providing his clients with superior customer service throughout the loan process. He feels that constant communication combined with his experience in both sales and operations makes the home loan process easy to understand for his clients. Outside of Main Street Home Loans David loves spending time with his wife Kim and their two children, Evan and Sofia. He is also an avid New England sports fan!

David’s Favorites: What is your favorite place to eat in RI: Spain Restuarant in Cranston What is your favorite vacation destination: The Island of Maui in Hawaii What is your favorite time of the year: Spring Who is your favorite celebrity: Denzel Washington What is your favorite movie: The Godfather What’s one thing you couldn’t live without: My Family!

If you would like to be featured in our “Meet the Locals” section, please email info@shoplocalrhody.com.

FROM MAIN STREET TO YOUR STREET | Call 401-310-0630 Sal Savastano - Executive Vice President, Ext. 101, NMLS# 201878 John Savastano - Area Manager, Ext. 102, NMLS# 202774 David Travers - Branch Sales Manager, Ext. 103, NMLS# 41681 Vivian Garcia - Branch Ops Manager, Ext. 106 David Campagnone - Branch Manager, Ext. 116, NMLS# 202619 Jennifer Richetelli - Loan Officer, Ext. 107, NMLS# 1721491 Patricia Vargas - Loan officer, Ext. 109, NMLS# 1433663 Waldy Ripoll - Loan Officer, Ext. 113, NMLS# 1450474 Mike Plummer - Loan Officer, Ext. 114, NMLS# 1606301 Ramon Feliz - Loan Officer, Ext. 117, NMLS# 721887 John Caliri - Underwriter, Ext. 108 Brianna Cunningham - Processor, Ext. 104 Caitlin Barone - Processor Lucy Togher - Processor, Ext. 105 Chacety Lezcano - Processor, Ext. 110 Seana Petrangelo - Closer, Ext. 115 Cristina Costa - Closer

Located At: 400 Reservoir Avenue Providence, RI This is not a guarantee to extend consumer credit. Main Street Home Loans NMLS ID #2893 (www.nmlsconsumeraccess.org). MA Mortgage Lender and Broker. RI Licensed Lender and Broker.

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Licensed in RI, CT, NH and NJ

LOCAL

SUCCESS

Paper Business Brings G reetings

M iddletown N eighborhood

by Diane Fournaris Three sisters – well, one cousin and two sisters – who have been best friends since childhood made their dream a reality by starting a greeting card and paper products company in 2012. From its humble beginnings where Ali Flippin, one of the founders, made cards out of a tiny office, they have built a million-dollar business and global brand. The trio came to Josh Daly at the RISBDC in 2017 with the crazy dream of buying an unusual building (formerly a garage) in Middletown for their business, a dream that was realized in early 2018. “We are now the proud owners of truly the ugliest structure in Middletown,” said owner Jenni Laundon shortly after the purchase, “but with the loan, we were able to secure [with the help of RISBDC] we have the funds to renovate it and make it a very cool landmark. We feel we are in an awesome position to improve the neighborhood for all the kids who walk by every day [to and from school] and provide great, updated spaces for two other small businesses in town.” Through their hard work, the owners have achieved steady sales growth and expanded their market reach, and are

poised for even more significant growth in the near future. But more importantly – and it is clear every time you speak with them – they have built a company rooted in family values; spreading love, gratitude, and kindness. It is not just the charitable giving and community support the owners offer, but the joy in how they do business and view their responsibilities as business owners. After receiving an SBA 504 loan to purchase the building, the owners have continued to work with the RISBDC on financial management and strategic planning, and have participated in the RISBDC pilot Economic Gardening program. All of these efforts have put them on a path to sustained growth, not just of their business but their community as well. Learn more about E. Frances Paper by visiting their website at efrancespaper.com. If you’re ready to start writing your success story, attend one of our upcoming workshops or set up a free one-on-one counseling session today. Register at www.risbdc.org. Success Stories Are Written By Diane Fournaris, Assistant State Director of the Rhode Island Small Business Development Center

The Rhode Island Small Business Development Center at URI is part of a national network of nearly 1,000 business assistance centers that provide counseling and training to small business owners and aspiring entrepreneurs. BUY Partially funded through25 a LOCAL, SHOP LOCAL cooperative agreement with the U.S. Small Business Administration, we help businesses to succeed from start-up to maturity.

SECRETARY OF STATE | Nellie M. Gorbea What Clams Me About SMALL Manage A Remote Worker or Office SMALL BUSINESS BUSINESS || How Dear To Mom: A Taught Letter Home From ALeadership One Day Warrior

e c r e t a r y

t a t e

Nellie M. Gorbea

THE RI BUSINESS DATA HUB IS HERE TO HELP LOCAL BUSINESSES GROW AND SUCCEED by Secretary Of State Nellie M. Gorbea

Small businesses and entrepreneurs are the backbone of Rhode Island’s economy. As your Secretary of State, I am committed to providing you the tools and resources you need to succeed. That’s why I am so excited to announce the launch of the RI Business Data Hub, an interactive resource available to the public on the Department of State’s website at http://sos.ri.gov/. The RI Business Data Hub allows you to quickly and easily create a customized snapshot of the business landscape across Rhode Island and in each city and town. The information displayed is based on entities that file with the Department of State’s Business Services Division.

Tapping into Technology

At the Department of State, our most valuable resource is information.

THE RI BUSINESS DATA HUB ALLOWS YOU TO QUICKLY AND EASILY CREATE A CUSTOMIZED SNAPSHOT OF THE BUSINESS LANDSCAPE ACROSS RHODE ISLAND AND IN EACH CITY AND TOWN. 26

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Historically, we’ve served as a filing cabinet. Over the last few years I have been transforming that filing cabinet into a hub that makes important information easily available to the public. The Business Services Division maintains Rhode Island’s state business registry. The agency tracks new business formation, types of business activity conducted, business locations, and business closings in Rhode Island. This results in mountains of data on the state’s business landscape. Our team has processed and analyzed this data to turn it into something relevant and accessible for people looking to start or grow their business.

The Power of Data

Let’s say you own a bakery in Cranston, and you’re looking to expand to a second location in a nearby city or town. Using the RI Business Data Hub, you can quickly and easily look at surrounding communities to see how many bakeries they have, and how long those bakeries have been in business. You can also explore and compare economic indicators in those communities, such as median household income and education level. Using this customized data set, entrepreneurs and business owners can make informed decisions that can help set their business on a path to success. More Resources The RI Business Data Hub is the latest resource for small businesses on the Department of State’s website. Other tools include the Business Basics page, which helps entrepreneurs educate themselves on terms and

topics they need to know before starting a business. The Business Assistant is an interactive page that guides potential business owners through a series of questions to provide a checklist of agencies they’ll need to contact, licenses they might require, and the potential costs associated with starting their business. These tools are available in English and Spanish, as well as other languages using Google Translate. Users can also review our Business and Economic Report, an analysis of Rhode Island’s business climate and economic trends from 2008 to 2017 that was conducted in partnership with Roger Williams University’s Mario J. Gabelli School of Business.

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with our innovative program, and members in Rhode Island lost nearly 11,000 pounds. 2

For more than 25 years, we’ve brought big thinking to the issues that matter most to Rhode Island. Like the battle against the obesity epidemic. With Real Appeal®, our innovative weight loss program, we’ve helped our members nationwide lose over 2 million pounds.1 And, members in Rhode Island have shed nearly 11,000 pounds. Because learning what works from serving thousands of health care purchasers across the country means it’s easier to help make an impact right here. UnitedHealthcare. Working for Rhode Island.

To learn how UnitedHealthcare is working for Rhode Island, visit

uhc.com/rhodeisland 1

UnitedHealthcare Book of Business, results through July 2018: Cohort represents participants at-risk, in program 26+ weeks, attend 9+ ILIs (N > 50,000).

UnitedHealthcare Real Appeal® Book of Business, Rhode Island commercial participants, results through January 2019 (Cohort represents all participants enrolled in the program).

Real Appeal® is a voluntary weight loss program that is offered to eligible participants as part of their benefit plan. The information provided under this program is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. Any items/tools that are provided may be taxable and participants should consult an appropriate tax professional to determine any tax obligations they may have from receiving items/tools under the program. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Health Plan coverage provided by or through UnitedHealthcare of New England, Inc. 8638893.0 3/19 ©2019 United HealthCare Services, Inc. 19-11373

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BUY LOCAL, SHOP LOCAL | Why You Want A Customer Relationship Management System (CRM)

Customer Relationship Management System (CRM)

by Bryan B Mason A customer relationship management system (CRM) is a software package that allows a company to enter information about their customers and prospective customers and to keep notes and capture interactions such as emails back and forth. So why do you want one?

Provide Excellent Customer Service A key component of consistently providing excellent customer service is the ability to provide all staff that interacts with customers a complete view of the customer’s needs, prior interactions, preferences, status, commitments, next steps, follow up reminders, etc. This way, a customer can get the service they need from any staff member they interact with and not be dependent on a single person. The larger the organization or the larger the number of transactions, the more difficult this becomes without specialized software. Customer relationship management (CRM) software has been created specifically to meet this need.

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With a CRM, if a member of your staff is out sick or on vacation, someone else can easily pick up where that person left off and provide seamless service to your customers. Having a 360 degree view of your customer interactions is extremely valuable to providing exemplary customer service.

Organize Sales Activities CRMs are often used to organize the sales activities of a company. In its most basic form, prospect information is entered in the system and reminders are set to follow up. Information will include the usual, name, title, company name, phone, email, mailing address, etc. Information about what the customer is looking for (the opportunity), who are the decision makers, what the time line is for a sale, the probability of close and the customer’s budget is also entered. Many CRM’s allow you to get reports that show projected sales by month. Understanding the various stages of a sale and assigning prospects to the correct sales stage for tracking purposes is key. This is important because you need to

Why You Want A Customer Relationship Management System (CRM) | BUY LOCAL, SHOP LOCAL

Having a 360 degree view of your customer interactions is extremely valuable to providing exemplary customer service. provide information along the entire sales cycle and the types and frequency of information often follows patterns for each sales cycle stage. Important in getting the most productivity out of your sales staff is having them spend only the time needed to nurture a sale and no more along the entire sales process. Generally this means that basic information is provided at the outset, and then more detailed information as the process progresses up to the time you may meet with the prospective customer in person, etc. Being able to track if emails you have sent out are being read for example, help you determine a prospective customer’s interest. The more they read, the more information you want to send and the more attention you want to give them.

Don’t Lose Track of Your Sales Pipeline If a Salesperson Leaves If a salesperson leaves your company, a new person can immediately take over and continue the sales cycle with every lead using the information in your CRM. With a full history of interaction and information on opportunities, your company will not lose sales momentum.

Manage Sales Team Productivity and Effectiveness Besides providing transparency to management about their sales pipeline, a good CRM will allow management to measure the effectiveness of each sales person, determine if the sales staff is using their time wisely, is following company processes, etc. It also allows you to replace a sales person and have the new person pick right up with each prospect where the last person left off with them. Many CRMs have a lot of other features such as allowing the creation of estimates or proposals, allowing a estimate to be converted to an order, and so on. I have tried to outline some of the key reasons that a CRM can help your company. It mostly comes down to getting more customers, providing good service, and managing the effectiveness of your sales team. Mr. Mason founded the Apollo Consulting Group in 2008 to help small and mid-sized companies in solving their challenges. Mr. Mason brings over thirty years of corporate, consulting and entrepreneurial experience in a variety of industries. He possesses skills in general business management, analysis, strategy development, marketing, finance/budgeting, operations, pricing optimization, workflow optimization, process reengineering, project management, and information technology. Mr. Mason has two degrees in Economics and was a Volunteer Mentor for the Rhode Island Center for Innovation and Entrepreneurship (RI-CIE). He writes a weekly blog on his company website at www.apollogr.com/blog.

Bryan B Mason

Principal | (401) 862-6339 The Apollo Consulting Group LLC

FREE SEMINAR TO FIND OUT WHAT A CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM IS AND WHY EVERYONE WANTS ONE Please join us for a free seminar presented by Bryan Mason Tuesday, June 11th from 7:30 AM – 8:45AM Providence Chamber of Commerce 30 Exchange Terrace, Providence, RI 02903

CALL 401-862-6339 TO REGISTER FOR THIS VALUABLE EVENT. BUY LOCAL, SHOP LOCAL

Brian McGloin 401-829-0318 Email: bmcgloin@cox.net

PROVIDENCE Great office building in Providence.

Conveniently located minutes to the statehouse, downtown and all the hospitals. Recently renovated, offering 5+ offices, conference room, waiting area/ reception and employee lounge. Plenty of parking for 15-20 vehicles. Great signage and visibility on main street and bus route. New Price - $275,000

Krawiec Tree Service Inc.

Locally owned and in business for over 35 years - founded in 1980. Our Services • Brush Mowing • Land & Lot Clearing

Professional Arborist & Tree Services Give our team a call at

(401) 934-2426

or visit KrawiecTreeService.weebly.com and fill out our contact form!

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• Seasoned & Green Log Length Firewood • Storm Damage • Tree Removal • Tree Trimming • Whole Tree Chipping

Come and experience A LITTLE PIECE OF ITALY “Farm to table” is a way of life in the Old Country, In the villages of Italy a meal starts at the local butcher shop for the freshest meat, a stroll to the garden to pick up the vegetables, and hopefully a stop at the local enoteca to grab a bottle of locally made wine. At Anthony’s Italian Restaurant we continue the tradition because “farm to table” offers the best quality for our customers. So, enjoy a little piece of Italy with every made to order meal at Anthony’s Italian Restaurant.

(401) 273-5900

441 Atwells Ave. Providence, RI 02909

BUY LOCAL, SHOP LOCAL 31 AnthonysOnFederalHill.com

Come in and experience

the “Endless Summer” for yourself! With more than 20 rums to try, traditional and signature craft cocktails and an island inspired food menu, there’s something for everyone!

441-6070 | BUY LOCAL, SHOP LOCAL 32(401)

373 Richmond Street, Providence, RI 02903