RTN North Edition 780

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NORTH EDITION

Your English Newspaper

roundtownnews.com

Issue 780

26 SEPT - 2 OCT 2014

See page 23

Gone phishing BANKING GIANT HSBC broke its own “golden rule” regarding online security when it sent an electronic mail-shot to customers regarding improved statements. by Jack Troughton & Benny Davis Pedal power in Calpe

On yer bike! By Jack Troughton SCORES OF cyclists enjoyed a bit of pedal power in Calpe on Sunday with a Cycle Rally to mark European Mobility Week and the International Day without Cars. Organised by Councillor Carole Saunders and the Agenda 21 team, 170 people of all ages took part and were able to view plans of the new bicycle route for the town.

TWO COMPUTER mouse ‘clicks’ from the message and clients were asked to enter personal security details – something the bank always maintains it will never do so people could be sure they are not being targetted by fraudsters. Unfortunately such an email – despite its impressive design – causes confusion as to whether it is a genuine message from the bank or an attempt to obtain confidential information by criminals by a process known as ‘phishing’. The seemingly harmless email which encourages customers to use online rather than paper statements evens repeats the HSBC mantra: “Your security is our priority”.

And it reads: “In our emails, HSBC will never ask you for confidential information or to confirm your security details. Links within our emails will only take you to information pages.” The bank even advises that any email received that asked for confidential details was likely to be a phishing exercise – and to report it. On Wednesday morning personal finance expert Sarah Willington told Sky News that the biggest defence bank customers have against phishing was: “No bank would ever ask customers to divulge personal banking details through direct email, or links.” Continued on page 5


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