Glass News May 2016 by Christina Shaw

THREE DAYS THAT CHANGED THE INDUSTRY IG Glass News May16 Earpiece AW.indd 1

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Exhibitors universally reported strong interest from visitors in sourcing new products

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and alternative suppliers. Buoyed by the strength of the two previous events exhibitors had planned their product development programmes around this year’s FIT Show with strong pre-show publicity from many indicating a wealth of new product launches. The pre-show promise was delivered with most of the systems companies offering new products with two launching brand new window and door systems - Profile 22 with Optima and Residence 9 with its new Residence Collection. In fact the success of R9 since its launch at The FIT Show in 2013 prompted the appearance of flush fit casements from most of the systems companies this time round. Bi-folding and residential composite doors were pre-dominant as were a rash of electronic ‘intelligent’ smart locking systems, with the advance of such products finally seeming to gain traction in the broader market. Continued on page 58...

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FIT SHOW REVIEW

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The 2016 FIT Show came and went and in three days signalled a massive change in the mood and outlook of the UK window, door and conservatory industry since the event was launched. With attendance a massive 45% up on the 2014 show with 8,502 unique visitors and the majority of those in bullish, buying mood, business would appear to be on the up in the most profound way.

Tel: 01642 610798 Fax: 01642 671026

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Record attendance at The FIT Show; visitors in buying mood and nearly 70% contracted for 2017 at the NEC

Installers | Fabricators | Glass People | Also stocked in Trade Counters

distinctiondoors.co.uk/nxt-gen

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5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

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d fabricato “Liniar approve Door ufactured by a • 10 Years Warranty on Fullex door locks, Trojan flag s. have been man nded warrantie ows and doors following exte hinges and Kenrick door cylinders. Your new wind e eligible for the you are therefor

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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18/02/2016

08:46

17/02/2016 17:33

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials! • 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

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Ground Breaking Industry First! EARS A 25 Y NT

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online within be registered products must . er: the following ded warranty 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd 1 Note to homeown invoice to validate your exten posite Doors date of Number of Com s Door 30 days from PVC of Number le warranty ment Windows 10 years profi Number of Case less s stain door on and nty ows sion warra With your wind s 25 years anti-corro s plates. 10 year k/homeowner les and letter www.liniar.co.u steel door hand r items listed anty on all othe anical warranty mechanical warr 10 years mech door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges co.uk www.kenricks. les Casement hand ation gistr anical warranty rdware.com/re 10 years mech www.trojan-ha anty on stays warr l Fricti anica 10 years mech Espag rods egistration Door lock wareltd.co.uk/r ation www.totalhard ks.com/registr www.fullex-loc however this manufacturer, are by the window sale of national hardw point ed at the group of inter ce t from a select ard warranty offer to the maintenan affects the stand term back up direc with adhering This in no way n). comfort of a long itions together matio the r cond infor and owne s more home for nty, term does allow the maintenance guide rers standard warra and factu ation manu oper (All your manufacturers. times, please see all at apply guidelines

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• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold doorr”handles and stainless steel letter plates.

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

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Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).

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08/03/2016 19:20 May 2016 | www.glassnews.co.uk

MAY 2016

The UK’s Leading Glass & Glazing Newspaper

A great show for our industry

April 2016 crossword solution:

Now we want a conversion into sales

I heard a number of comments from visitors that one day was simply not enough to see everything at FIT and, in all honesty, I would say three days wasn’t enough. I came away wishing I had seen more and had been able to spend more time on individual stands rather than it having to be a fleeting visit. When the flagged dropped and the doors were opened, from then until around 15.00 hours, it was pandemonium on every day. Yes, it died off in the afternoon but that’s not really surprising and may have even been a relief.

www.glassnews.co.uk | May 2016

And so we’re into the second quarter of the year and trust that FIT will have stimulated the industry. However, with the referendum on EU membership just around the corner, who can say what the rest of the year, or the future will bring? We need a buoyant economy to encourage the buying public to invest in our industry’s products.

36 Doors 42 Tech Talk 43 Face To Face

‘TIME OUT’Winners – APRIL! Crossword: Deby Crittall, East Sussex

44 Hardware 46 Windows 54 FIT Show 2016 Review

Eye Spy: Steve Branker, Rossall Window Company, Lancs Spot The Difference: Mr M Hayward, Dorset

76 Voice Of The Industry 84 Face To Face 86 Glass 88 Machinery 88 Skylights & Roof Lanterns

Sudoku: Cheryl Latham, Bolton

90 Careers

Congratulations to all our winners! Good Luck in this months Time Out pages!

91 Fensterbau Review 92 Letters 93 A Year Of Improvement

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Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk Sales: Kathy Leeming T: 01405 947279 E: cathy@glassnews.co.uk

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The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

Christina Shaw

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Things must move on and economics come into the equation when promoting exhibitions such as FIT, so it is no surprise that the opportunity to make the show even bigger by moving to the NEC is being taken. With the NEC providing around 70% more available stand space and with nearly 70% of that space already contracted, FIT 2017 should be a great success. Can 2017 really outdo 2016? The range of new products this year was enormous and we shall have to wait and see if the same excitement and expectation can be generated for 2017.

Meanwhile, the GGF seems to have been busy, if the rash of press releases is anything to go by! They’ve produced a video to show the benefits of fire resistant glazing; a consumer advice leaflet on the dangers of asbestos; a newly updated and re-designed Window and Door Guide for installers, specifiers, architects and surveyors; a newly digitalised Energy Savings Calculator which has been embedded in the GGF’s consumer site MyGlazing.com and an updated and redesigned Conservatory Guide for installers, surveyors, architects and specifiers. All worth looking at.

32 Composite Door Expert

INLAND MA

FIT 2016 represented a vast investment to the hundreds of exhibitors and, while many will take the healthy view that exhibitions are all about marketing, there is always the hope that there will be a return on the investment made. Certainly from the visitor numbers and the buzz around the International Centre, it would appear that an ROI could be on the cards! There was an enthusiasm and interest in 2016 that has outdone former FIT shows. It’s as if FIT has grown in popularity and become synonymous with Telford. I believe we have all come to accept the nuances of Telford and it has grown in our affection. Indeed, as one of the early dissenters, querying Paul Godwin on his choice of Telford and why we should go there, I now find myself saddened that we are leaving. There has been an atmosphere at Telford that is hard to replicate at the NEC. Of course we all understand that the International Centre was full to bursting this year and, although the NEC affords space and the opportunity to sell more of it, part of me hankers for Telford and a queue forming to buy space at future FIT Shows.

While FIT has taken much of all our time, issues within our industry continue and there is plenty to read about in this edition of Glass News, that isn’t FIT oriented. It’s worth reading the open letter from KJM Group’s Managing Director, Mark Pearce, about the National Audit Office’s report published on April 14 concerning the Green Deal. Will the government do anything to replace it and, indeed, what is the government’s energy policy? Mark Pearce has some suggestions.

30 Installer Focus

However, when we say it’s gone, its legacy remains for at least a year with the leads, orders and simple contacts that may turn into something tangible in the months to come. Post exhibition is when the real work commences: ensuring that followups are made and every opportunity taken to capitalise from being on display to the trade.

May’s edition of Glass News has become, largely, a FIT Review and we make no apologies for that. It gives an opportunity to remind everyone of what was on display and, in some way, the bit of extra publicity is a thank you to everyone who took part, from exhibitors to visitors, alike.

Trade News

29 Face To Face

FIT 2016 has come and gone and, from all accounts, has been a huge success.

CONTENTS

Over 99% of orders on time & complete Quick quote turnaround Very competitive glass options Available in any colour, alongside stock colours; White, Black, Grey, Grey on White

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Email Chris at: chris@glassnews.co.uk Glass News - PG3 Qtr PG bifolds AdvertMay 2016.indd 1

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Direct Trade makes the most of ISO-BLOCO number one choice Halo’s two-tiered support for riverside development sealing Direct Trade (Yorkshire) Ltd – a supplier of high-spec PVC-U doors and windows from The VEKA UK Group – is fully embracing the systems company's support offering as both an Approved Fabricator and a member of Network VEKA.

Dozens of windows at a prestigious new energy efficient riverside development will benefit from improved sealing using high performance foam tape from ISO-CHEMIE.

The Doncaster-based business, established in 1998, has grown to become one of the UK's leading trade suppliers, operating out of two 40,000 square feet facilities where – as part of a comprehensive range of products – it manufactures PVC-U windows and doors using The VEKA UK Group's renowned Halo profile. “One of the main benefits of working with The VEKA UK Group has always been the renown they hold; both in the industry and with end customers – the home and building owners who use and live with their systems for years to come”, explains Direct Trade's Managing Director, Steve Green. “It reflects well on our business to carry products of such high quality and diversity as we're able to offer an ideal solution for every situation. “Being an Approved Fabricator and a Network VEKA member really helps us make the most of our relationship with The VEKA UK Group. A prerequisite of both initiatives is that their respective installers must source their systems from authorised fabricators. Network VEKA refers to it as an 'unbroken chain of quality', and besides giving the

assurance that our products will be fitted by a top notch installer, there are clear benefits for repeat business and building rapport with home improvement companies, nationwide.” The Approved Installer Scheme and Network VEKA represent two tiers of support available through The VEKA UK Group. 'Approved' status offers an introduction to various incentives, including an exclusive online marketing hub where companies can customise professionally designed marketing materials with their own logo, contact details and more.

The ISO-BLOCO ONE sealant tape has been specified by SIF Properties Ltd for its 11 new three bedroomed apartments being built on the River Thames in Taplow, Buckinghamshire. There the tape, which is quick and easy-to-use, is being used to effectively seal window gaps to a 0.8W/M2k rating with added 50dB of sound reduction as an integral part of the timber composite windows’ stylish design features. As well as providing a high performance and long lasting airtight solution, the tape ensures the window frames will remain weather proof to 1000 Pa – the equivalent to 130mph of constant driving rain. Yassar Hussain, director at SIF Properties, said: “We were looking for a sealing method

For further information about Direct Trade call 01302 880066, email tradesales@directtradeltd. co.uk or visit www.directtradeltd.co.uk. READER ENQUIRY No: 0516/0004

to compliment the quality of the windows and found the ISO-BLOCO ONE an ideal one fit solution. This will ensure the apertures are energy efficient and weather-proof as well as easy and quick-to-install. The next day delivery of the product was particularly useful to fit in with the ever changing works schedule on a project of this size.” Up to 70% cost savings can be achieved using the ISO-BLOCO ONE foam tape because it enables installers to seal windows from inside the building, avoiding the need to use time consuming and costly external access systems like scaffolding and ladders. The tape offers a single product ‘fit and forget’ solution for fast and effective sealing based around the European RAL principles of three level sealing - the inside seal area is more airtight than the external one, allowing any trapped moisture inside the joint, or within the wall, to escape outwards rather than into the building. The external seal area provides weather resistance and breathability, while the intermediate seal area provides extra thermal and acoustic properties and the internal one air tightness and humidity regulation. All three levels are designed to accommodate movement between the adjacent materials. More at www.iso-chemie.co.uk.

ISO-CHEMIE’s foam tape provides effective sealing at SIF Properties’ new riverside development in Taplow.

READER ENQUIRY No: 0516/0005

FULL MARKS FOR QUICKSLIDE ON RECENT AUDIT Being the first business to receive a perfect score of 100% on a recent audit, West Yorkshire-based window and door manufacturer Quickslide is understandably very happy. The company, which manufactures and supplies high quality PVC-U and aluminium windows and doors, were audited by CENSolutions Ltd last month specifically for the systems process within its aluminium bi-fold door department. MD Michael Connor explained: “We’re over the moon to have received 100% on the audit and be awarded CMS Quality Mark EN 14351, plus, being the first company to achieve this is something we are extremely

proud of. This is a bi-annual audit so standards are always maintained, and this result further shows our commitment to producing a first class product. The audit looked at areas such as; Process Control, Contract Review, Training, Internal Quality Audits… basically it covered the entire process within our aluminium department.” Paul Scrivener from CENSolutions carried out Quickslide’s Bronze BS EN14351 audit: “The audit was as perfect as you could possibly get; I found no issues whatsoever with the fabrication of the bi-fold doors, and quality control in the factory was 100%, with every check possible being carried out.

“As far as the mandatory clauses of BS EN14351 are concerned, Quickslide’s Quality Manager Alex Cotos has ensured that all the supplier technical information is available and filed correctly and all frames were being labelled up with the correct Bronze CMS label. Quickslide manufactures a very high quality product and everything can be backed up with all the relevant technical information.” Best known for its acclaimed sliding sash windows, Quickslide has been instrumental in bringing this former niche product into the mainstream of the retrofit and new-build markets.

For more information call 0844 5610 623 or visit www.quickslide.co.uk. READER ENQUIRY No: 0516/0006

TRUFRAME DELIVERS A DOUBLE GLAZING NETWORK TruFrame have now formally launched their Double Glazing Network, after a hugely successful first 12 month ‘soft launch’, with customers reporting a significant and large increase in leads generated via the website. The Double Glazing Network is very much about lead generation and TruFrame appointed SEM experts ICAAL 18 months ago, with a vision for the future of lead generation. After an initial trial period with 6 customers, the Network is being rolled out across a number of customers with 23 now signed up and several more in the pipeline.

The fully responsive Double Glazing Network website includes a postcode search facility for consumers, and for members there is a fully branded sub-site with the facility for customer testimonials, social media links and much more. There’s also an online quoting engine package that provides a range of prices for over 80 window designs, along with composite, French, patio and bi-folding doors and even complete conservatories. Network members also benefit from a fully branded e-brochure that can also be printed, along with images and video content for

additional marketing activities. Thames Valley based Abbey Windows for example, have experienced a 238% increase in leads in just 5 months, with similar performance gains reported by Jewel Windows and Art On Glass. Patrick Firmager, marketing director of TruFrame commented: ‘Double Glazing Network is not just another industry badge, but a tangible and proven lead generation model. Our customers have enjoyed incredible returns and with 23 now signed up, it bodes well for the future of the Network as we look to expand into new geographical areas.

For other information call the sales department on 01664 410 140 or email the marketing team directly on marketing@ truframe.co.uk. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY No: 0516/0007

May 2016 | www.glassnews.co.uk

0516/0008

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Get in touch to give the Liniar roof kit a try - call us on 01332 883883 or email sales@liniar.co.uk Untitled-1 1 www.glassnews.co.uk | May 2016

www.liniar.co.uk 18/03/2016 11:06

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Thistle workforce flourishes

with 26 Network VEKA Academy qualifications Aberdeen’s Thistle Windows and Conservatories is making the most of its Network VEKA membership, with January seeing 26 of the company’s employees presented with professional qualifications gained via the installer support organisation’s pioneering Academy programme.

“26 of our surveyors and installation team members were assessed over a number of months, with the final certificates being awarded by the Glass Qualifications Authority (GQA) – a trusted and specialist organisation in our industry.”

Launched less than a year ago, the Network VEKA Academy is a collaboration with The Vocational College, offering both practical work experience and recognised fenestration industry qualifications. The diversity of courses on offer includes everything from 5-6 month introductory traineeships for 16-24 year olds, to 18 month Advanced Apprenticeships, offering experienced workers a practicable route to valuable Level 3 NVQ / SVQ qualifications.

As with so many Network VEKA member provisions, the Academy holds benefits for all parties involved. Individual workers stand to gain qualifications with the potential to further their careers and progress to more authoritative roles. Member companies – whose position as part of Network VEKA relies on continuously demonstrating superior performance and customer satisfaction – can ensure their employees learn from the best, while encouraging retention of the very best staff.

Thistle’s Managing Director, Ian Bruce explains: “As a business, we firmly believe in ongoing career support and development for our staff, and the Network VEKA Academy offers a way for this to take place without unduly disrupting an individual’s work, or that of the company as a whole.

“Besides bolstering the skill set that exists within Thistle”, Ian continues, “the Network VEKA Academy also contributes to the sense of teamwork and morale within our company. Staff realise how much we value them and the advancement of their careers and, in return, we can rely on a proud

NEW ONLINE PRESENCE FOR HWL Leeds-based Kömmerling manufacturer, HWL Trade Frames, has just launched a new, content rich website at www. hwlwindows. co.uk that includes product downloads and a dedicated and secure Trade Login area among other key features. This new and fully responsive website is

designed with both existing and new customers in mind and has been developed to be a complete information portal for everything about the company, from their product range to the key people within the business. The latest social media links including Facebook, LinkedIn, Pinterest and Twitter are also included as the company looks to broaden its reach, as will the new YouTube channel. The website will be very much a living entity with additional content adding on a monthly basis, most recently a comprehensive list of certifications for all products. Improving communications further, the Trade Login section includes the ability to order

brochures, download order forms and there’s even a live chat facility. In time this dedicated area for customers will be developed to incorporate a marketing hub with a complete image library. Danika O’Connor, group marketing manager of HWL Windows Group commented: ‘The new website is full of useful information for the trade and will be added to on a monthly basis as we look to offer first class levels of business communications to our customers and the industry at large. We’re a major player with an impressive product range from the likes of Kömmerling and so this is an important investment for us.’ For further information, visit www.hwlwindows.co.uk, e-mail sales@hwlwindows. co.uk or contact 0113 2444924. For information on Kömmerling, call 01543 444900, e-mail enquiries@ profine-group.com, log on to www.kommerling.co.uk or follow them on Twitter @kommerling_uk. READER ENQUIRY No: 0516/0010

and loyal workforce, driven to uphold our reputation and good name.” Network VEKA’s Managing Director, John Ogilvie commented: “It’s great to see companies such as Thistle capitalising on the Network VEKA Academy. It’s a really versatile provision for our members, and one that addresses the skills shortage affecting the building and construction industries. “Companies can advertise for trainees, free of charge, with organisations such as the National Apprentice Service (NAS) and, depending on the course, the employer is only liable to pay for travel and Personal Protection Equipment costs. It’s not just industry-specific disciplines that are covered – Maths, English, interview techniques and other transferable skills are included, helping to nurture truly

rounded employees, and the best possible ambassadors for member companies and the Network overall. “Thistle is a shining example of what we hoped to achieve with the Network VEKA Academy – a company that this year earned our annual regional award as joint best installer in Scotland for an unprecedented 14th time, proactively working to maintain its status, both within the Network and with its customers. We hope Thistle’s success will continue to spur the ever-increasing numbers joining the Academy – another Network VEKA venture poised for great returns in the future!” Tel: 01282 473170 www.networkveka.co.uk READER ENQUIRY No: 0516/0009

Positivity surrounds industry amidst

consumer spending rise, but skills shortages could stifle growth

Installers expect to win business, and are widely confident about the industry, in 2016 and expect consumer spending to continue to increase. However, issues such as skills shortages are holding some companies back and throttling investment and growth. These findings come from the much anticipated annual Consumer Protection Association installer barometer. The CPA commissioned Insight Data to carry out the survey, which asked over 12,000 installers a series of questions on their business performance and expectations for the industry. The barometer compares business performance between 2014 and 2015 and also asks installers whether they think sales and profits will increase or decrease in 2016. When polled about how business performance in 2015 compared to 2014, 48% said profit margins had increased, with 39% saying they had stayed the same and 10% saying they had decreased. This can be attributed to a rise in work within both the retail and commercial markets. 52% of respondents said retail jobs had increased for them over the past year, compared to 6% who said it had decreased. On the commercial side 39% of installers said work had increased, and 32% said it had remained the same. Looking forwards, installers are upbeat about the industry for 2016. 74% expect growth across the industry, compared to just 3% who don’t, and 61% expect consumer spending on home

improvements to increase this year, with 39% saying they expect it to stay the same. Businesses are already facing issues finding workers with the skillsets they need and it seems this trend is likely to continue, which could make growth difficult for those looking to invest. When asked about future employment opportunities, 35% said they expected this to improve, 45% said they would remain the same and 19% said it would worsen. The survey also asked businesses what they would like to see more of in the industry in 2016. 81% said premium products with unique selling opportunities, helping them satisfy demand for high-end products in the retail market. Jeremy Brett, director at the CPA, comments: “Positivity surrounds the industry, but problems such as the skills shortage and a need to have a product range that stands out in an increasingly competitive market are the concerns. As ever the results were fascinating and give us an insight into the industry and the challenges facing our members.” Not all figures will add up to 100% because there was the option to answer n/a for some questions. READER ENQUIRY No: 0516/0011

May 2016 | www.glassnews.co.uk

0516/0012

www.glassnews.co.uk | May 2016

5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

COMPANY LOGO

• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

YEARS

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER

)_V25.indd 1

ARANTEE GU D*

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

ROSION OR I-C

Y R 25 EARS FO

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

EARS A 25 Y NT

Ground Breaking Industry First!

17/02/2016 17:33

www.pearlwindows.co.uk ✔ Liniar Modlock Patio Doors from £255 + vat

✔ Composite Doors from £295 + vat

✔ Liniar Bi-Fold Doors

✔ Flush Sash Windows A+ Rated

✔ 5 Day Lead Time on all Standard Products

✔ Continuous investment, giving our customers the very best product and service

✔ State-of-the-art factory

from £850 + vat 0516/0013

0047 - MAR16 - PEARL DPS AD_V5.indd 1

May 2016 | www.glassnews.co.uk

Ground Breaking Industry First! 5 Star Warranty

5 Star Warranty

Warranty Registration Your new windows and doors have been manufactured by a “Liniar approved you are therefore eligible for the following extended warranties.

Warranty Booklet

fabricator”

TO BE COMPLETED BY THE INSTALLER Date of Purchase:

Installation Company:

Manufacturers Order Number Confirmation: (found on the label on the frame)

will fail to validate your warranty.

25 years anti-corrosion warranty on stainless steel door handles and letter plates. 10 years mechanical warranty on all other items listed Stainless steel door handle Stainless steel letter plate Flag hinges

10 years mechanical warranty Door lock www.fullex-locks.com/registration

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

10 years mechanical warranty Shootbolts

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

Door cylinders www.kenricks.co.uk

• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

10 years mechanical warranty Friction stays Espag rods

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

www.totalhardwareltd.co.uk/registration

ROSION OR I-C

YEARS

ARANTEE GU D*

Casement handles www.trojan-hardware.com/registration

Ground Breaking Industry First!

10 years profile warranty With your windows and doors www.liniar.co.uk/homeowners

EARS A 25 Y NT

This forms the traceability of your warranty, not completing this section

within Note to homeowner: the following products must be registered online 30 days from date of invoice to validate your extended warranty. Number of Composite Doors Number of PVC Doors Number of Casement Windows

Y R 25 EARS FO

Receipt / Invoice Number:

by the window manufacturer, however this This in no way affects the standard warranty offered at the point of sale from a select group of international hardware does allow the homeowner the comfort of a long term back up direct together with adhering to the maintenance manufacturers. (All manufacturers standard warranty, terms and conditions guide for more information). guidelines apply at all times, please see your operation and maintenance 02/2016/0001 18/02/2016 08:46

0041 - JAN16 - A4 PEARL WARRANTY CARD_V12.indd 1

Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

17/02/2016 17:32

INSTALLATION COMPLETION On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase. This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).

Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | May 2016

08/03/2016 19:20

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

illbruck high-performance seals for Welsh university Airseal and weathertight membranes from the tremco illbruck range have helped contractors fix several hundred windows in new-build student accommodation at Bangor University in North Wales. Window supplier Per-Fit Windows of Heywood, Lancashire, supplied and installed the PVCu double glazed windows for the St Mary’s campus which main contractor, Vinci plc, built. St Mary’s is a development of 600 rooms with a range of accommodation including studio apartments and townhouses. There is also a café, shop, launderette, common rooms and sports and fitness facilities on location. The building, designed by FaulknerBrowns Architects, is made of lightweight steel frame construction

using Metek profiles, with a cement particleboard (CP board) external skin over thermal insulation with a brick cladding. A robust, secure and efficient sealing method was essential to ensure compliance with Building Regulations, particularly with regards to energy efficiency and heat loss. They required an easily installed, external waterproof membrane that could be attached in wet wintery conditions. ME501 Duo Window Membrane HD with a K03 EPDM gasket solution was the membrane of choice as it can be dry fitted directly to the UPVc frame with no need for any adhesives except at corners to seal. ME501 was then bonded to the CP board with SP525 Frame and Façade Sealant during dryer conditions.

ME501 is available in many other formats, depending on the construction detail. A second membrane ME500 Duo Flexible Window Membrane with selfadhesive strip and butyl strip was then attached from the internal face of the UPVc window to the SFS steel frame section to create an airtight seal. ME500 is also available in several variants, depending on the building structure detail. tremco illbruck have worked with both the window contractor, Per-Fit Windows, and the main contractor, Vinci Construction, before; so, they both knew and understood the tremco illbruck products. For Per-Fit Windows, a simple, straightforward sealant system was essential. “Time was of the essence to get the envelope sealed,” says Glenn Richardson, area sales manager with tremco illbruck. “The weather conditions at the time the work was carried out were particularly challenging, yet Per-Fit were still able to complete the job on time.” The windows were all installed during the winter of 2014/15 and St Mary’s was completed during the summer, opening in September 2015. For further information on tremco illbruck, please visit www.tremco-illbruck.co.uk. READER ENQUIRY No: 0516/0014

aluplast reports rapid growth aluplast has reported the continuing rapid growth of its UK business, announcing a jump of more than 25 per cent in turnover year-on-year from 2014 to 2015 – a period in which the industry as a whole declined in volume. The German systems house, also announcing that it was on target to achieve significant project growth in 2016 with Q1 up around 30 per cent on the same time last year. Ian Cocken, Director of Sales and Marketing, aluplast, said that aluplast’s resurgence and rapid growth was being driven by a growing recognition of the efficiencies delivered by its technically advanced Ideal 70 offer. He said: “The Ideal 70 and ecotech Ideal 70 systems are designed specifically for the UK market. The cutting-edge technology in those systems is, however, the product of global-leading research and innovation programme, which has been distilled down into one of the UK’s most thermally efficient and innovative window and door systems. “As a fully suited system the core offer is good to manufacture, while we also offer one of the UK’s and Europe’s widest foil ranges, which are available in incredibly competitive lead times. That means they can offer a better service to their customers and build greater margin into their model.” Processing more than 150,000 tonnes of PVC-U in

Europe annually, equivalent to 75 per cent of the whole UK and Irish markets combined and with its worldwide customer base manufacturing more than 10million windows per year, aluplast remains a global leader in window system technology. The Ideal 70 is an energy efficient five-chambered fully sculptured system designed to deliver a host of manufacturing efficiencies to UK fabricators. This includes an optimum 44mm flush triple-glazed beading option, which contributes to up to a WER A++ rating. Fully integrated hardware and appropriate reinforcement, also make it a proven Document Q, PAS24:2012 and Secured by Design system. The ecotech 70 is the systems company’s calcium organic stabilised, ‘green’ offer. It also offers a wide range of ex-stock standard colours available on its customers next delivery and special foils orders within 15 working days or less, with

no set up costs and no minimum orders. Cocken continued: “We’re picking up business first and foremost because of the product – its performance and the efficiencies that it delivers in fabrication and installation. “There is also a slight undercurrent of uncertainty in the systems market in the UK. There have been a number of changes in ownership, there are other companies launching new systems – if you’re a fabricator that can be unsettling. “We offer a proven and technically advanced product from a global leading systems company and we underpin that with dedicated support from right here in the UK.” For more information on the Ideal 70 or how aluplast can help your fabrication business grow call 01684 273401 email orders@aluplast.co.uk or visit www.aluplast.co.uk. READER ENQUIRY No: 0516/0015

The Window Outlet supports Caddy Windows in showroom opening When Bristol based installer Caddy Windows were planning an open day at their new showroom, they knew they could rely on their trade supplier The Window Outlet for support. The two companies have forged a close relationship over the past two years and have worked together on numerous high end aluminium projects. So when Caddy said they were planning to invite customers and prospects to their premises, and would be using the occasion to raise money for St Peter’s hospice in Bristol, The Window Outlet were only too happy to donate an elegant AlUK bi-fold and an AlUK aluminium window for the grand opening. Caddy Windows contracts manager Nick Porter commented: “The showroom is

generous gift. We really want to push our aluminium range, so The Window Outlet’s contribution helped make the showroom launch a resounding success.”

Nick Porter, contracts manager of Caddy Windows (left) and Ben Warren, managing director of The Window Outlet (right).

designed to display our extensive product portfolio in the best possible light, so we’re very grateful to Ben and his team for their

The Window Outlet’s donation was a typical gesture from a fabricator that routinely goes the extra mile for its clients. Managing director Ben Warren explains: “When I started The Window Outlet, I wanted to build a business that puts the customer at the very heart of its operations. For example, we strive to offer shorter lead times than our competitors and a 24 hour quote turnaround, simply because we know our trade customers are often working to very tight deadlines. As for Caddy Windows, they are a fantastic installer and one of our most loyal trade clients – and we were

delighted to be able to support them in the opening of their new showroom.” Established just two years ago by industry dynamo Ben Warren, The Window Outlet has grown into one of the most respected aluminium fabricators in the region, turning over £1m in its first year of trading. Predominantly serving the West Country, but increasingly expanding its reach further afield, the fabricator has won respect across the industry for its passionate commitment to customer service and products of the highest quality. For more information visit www.the-windowoutlet.co.uk or call 0117 405 8488. READER ENQUIRY No: 0516/0016

May 2016 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Could software be the answer to your time-consuming issues? A potentially game-changing business solution for fabricators and installers is available from a Gloucester-based company. Leading innovator of window industry software for over 30 years, Windowlink is the only developer to offer a complete package for retail companies with manufacturing operations. Combining production software with its popular design, pricing and presentation modules, Windowlink can offer an end-to-end solution to stimulate sales, simplify the orderto-production cycle, and improve operational efficiencies across their businesses. MD Mark Dudley commented: “Our popular retail applications, Focus for windows and doors, and Vector for orangeries and conservatories, are used successfully by many installers across the country. With our complete package though, once the order is generated by the sales module, it will be automatically sent to the shop floor, where our production software is used to manage the manufacturing processes. There is no need to input the information again, there are no additional steps, and no opportunity for errors to occur. It couldn’t be simpler, or more effective.” Windowlink’s integrated platform can also be implemented within fabricator-installer partnerships in a similar way, to simplify and speed up the ordering process. “We can

customise our applications to produce highly accurate quotes,” said Mark. “Our real time pricing and retail quoting/ordering function take into consideration the fabricator’s builtin prices and the installer’s margins, fitting costs, as well as any additional criteria such as the salespeople’s commissions. “There are many practical benefits to using our solution that generate a chain of positive results and enhanced performances throughout an installer’s business, or a fabricator-retailer relationship. Ultimately, we’re helping window companies to grow faster, and in a sustainable manner,” concluded Mark. For more information visit www.windowlink.com or call 01452 348575. READER ENQUIRY No: 0516/0017

COMPOSITE DOORS HAVE EVOLVED!

A seamless

finish

from Metal Technology Advanced architectural aluminium systems from Metal Technology have underpinned the transformation of Clifton House from 1960s office block to state-of-the-art student accommodation. The Nord Architecture designed project in Glasgow city centre’s Park Conservation area offers fantastic spaces for living and socialising. Designed by Bo Concept - the iconic Danish designer – these student flats offer sleek modern and contemporary design combined with large communal areas including the ‘Work, Rest and Play’ area on the ground floor and breakout social spaces.

Metal Technology’s System 17 Silicone pointed and High Rise curtain walling was used extensively thought-out the project. The end result is testament to System 17’s limitless flexibility and aesthetic appeal whilst meeting all structural requirements and delivering high levels of thermal and weather performance. Metal Technology system 5-20Hi+ tilt and turn windows were used with turn lock handles providing additional safety in their operation by students. System 5-20D Hi+ high performance thermally enhanced doors were also specified throughout. Metal Technology Hi+ systems are part of their [THERMAL] range, offering seamless aesthetics combined with full security compliance, impressive weather performance and greatly enhanced U values. www.metaltechnology.com READER ENQUIRY No: 0516/0018

www.glassnews.co.uk | May 2016

#NxtGen

distinctiondoors.co.uk/nxt-gen 0516/0019

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QUICKSLIDE INTRODUCES EMPLOYEE

PROFIT SHARING SCHEME

Leading trade fabricator, Quickslide, has announced the introduction of a profit sharing scheme, a move that’s designed to reward exceptional performance among its employees as it looks to drive the business forward through a philosophy of continuous improvement. Quickslide’s managing director, Michael Connor, commented: “Fundamentally, the profit sharing scheme has been implemented to highlight the fact that everyone that works at Quickslide plays a vital role in the success of the business. From team members on the factory floor, to more senior management figures, we all have a big influence on whether the company stagnates or grows.” “The scheme is part of a new approach on how we would like staff to really care about Quickslide as a business,” he continued. “The simplest way I can explain this culture change is by encouraging people to not leave their brains and their hearts at the clocking-in machine on the way in, and then pick them back up on the way out. The aim is to promote full engagement and full participation to ensure our customers, who are the real life-blood of the business, remain everyone’s number one priority.” The profit sharing scheme is applicable to all Quickslide employees who have worked at the

company for six months or over, and has been set up to pay out twice a year, at agreed and beneficial times for employees, Christmas and the start of the summer holidays. Michael Connor concluded: “Thanks to this scheme, we’re not only introducing an exciting new system that will allows us to reward outstanding performance, we’re also implementing an entirely new way of thinking that requires everyone in the business to take responsibility for their personal performance and to push to achieve our business goals.”

Profile 22 fabricator’s investment reaps rewards Profile 22 fabricator Burbage Custom Windows has doubled production in the last 12 months thanks to the success of its new online ordering system and a £200,000 investment in new machinery. Director James Meah explained that the two decisions had to be made together. “It was a chicken and egg situation,” he said. “We know that we could generate the work, but we needed the machinery and logistics in place in order to service the new orders. The new website went live about a year ago, and the orders it generates account for about half of the company’s work. I wasn’t expecting it to do so well; it has exceeded all expectations.” James has also found that an increased web presence has

READER ENQUIRY No: 0516/0020

opened up opportunities in many different areas.

help deliver the 300 windows a week it now manufactures.

“We’ve had a mixture of customers who have found us through the online ordering service,” he said. “We are selling to all parts of the trade, including builders, window installers, and DIYers. We even supplied a public sector contract in Bristol recently with 85 new windows, so we are reaching people who we wouldn’t normally have access to.”

James said the fabricator worked with a local programmer called Michael Krech, who has been working on the site for about two years. Michael is in the process of extending the site to include composite doors.

To meet the increased demand, the Hinckley-based company recently invested £200,000 in new machinery including a Murat cutting and prepping centre. Part of that investment was made up of a local business grant. “The agreement included a promise to create six new jobs, in order to justify the grant,” James said. “However, we’ve taken on 12 new people – including four apprentices – such is the success we’ve experienced.” The company has also invested in two new delivery trucks to

Burbage Custom Windows has been a Profile 22 fabricator for 10 years, choosing the systems company when its original supplier left the UK market, and was impressed by the level of marketing support it offered. www. modernupvcwindows.co.uk. Profile 22 offers one of the most specified PVC-U window and door systems available, with over 30 years’ experience in the refurbishment and new housing sectors. Its new fully reversible window has been manufactured using low carbon technology as well as pioneering the manufacturer’s ‘thermal barrier’ technology. www.profile22.co.uk READER ENQUIRY No: 0516/0021

0516/0022

Perfect on every device. Experience the all new Bohle Online Shop.

Bohle Ltd. · Freephone 0800 616151 · sales@bohle.ltd.uk 12

May 2016 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Warwick North West makes military covenant commitment Fast-growing fabricator Warwick North West has become a high-profile signatory of the Armed Forces Covenant scheme. The initiative aims to encourage individuals, organisations and society as a whole to support people who have served in the forces as they return to civilian life – including by encouraging the employment of veterans and their partners, supporting individuals who serve as reservists, and giving the armed forces community a fair deal when it comes to accessing goods and services. In signing the document, Liverpool-based Warwick becomes one of over 800 businesses, charities and other organisations to make the commitment, a number that continues to grow all the time. “At Warwick, we’ve always been adamant that it’s about more than just making money,” said company director Greg Johnson. “We want to use the resources and influence that we have as a successful business and a major employer to do something worthwhile.” “There are some truly shocking statistics about ex-service personnel and unemployment, homelessness, mental health problems and other issues, and it’s about time that, as a society, we step up to do something about it.” “For us, signing the covenant is something we take extremely seriously. It’s an acknowledgement that businesses, like all elements of the community, have a social responsibility to help people, who make sacrifices to keep us all safe, readjust to civilian life. It goes without saying – ex-

military personnel have a huge amount to offer employers, from their world-class skills and experience, to their discipline, determination and positive mental attitude, and we’d be delighted to see any veteran candidates who’d like to come and work with us at Warwick.” This isn’t the first time Warwick has participated in schemes designed to help people into the workplace. The company employs four paid apprentices, all currently working as fabricators in its 25,000 square foot factory on Merseyside. Earlier this year, Warwick also served as one of the main sponsors for a charity abseil held at Liverpool Anglican Cathedral to raise money for sufferers of multiple system atrophy. The event saw Geordie Shore and I’m a Celebrity… star Vicky Pattison navigate her way down the world’s fifth largest cathedral sporting a Warwick North West T-shirt.

IT’S FABRICATOR FRIENDLY...

For more information visit www. warwicknorthwest.co.uk or call 0151 933 3030. READER ENQUIRY No: 0516/0023

Mercury Glazing are in the pink Specialist frame manufacturer, Mercury Glazing Supplies, have enjoyed a strong start to 2016 with sales consistently outstripping targets. Due to their year on year growth, the company have invested in several new vehicles to keep pace with delivery demands. The new vehicles were developed to Mercury’s exacting specifications and have been liveried with the distinctive Mercury ‘hot pink’ branding which is synonymous with the Gloucester-based company.

including Smart, Jacks Aluminium, Spectus and VEKA. Mercury is the UK’s largest manufacturer of the Spectus vertical slider and it has recently added the VEKA FlushSash to the range too. Alongside the high quality product portfolio, the company’s commitment to customer service adds further value. So with demand for the product range growing and the investment in new vehicles to keep pace with customer demand you could say the company is tickled pink! Tel: 01452 383344 - www.mercuryglazing.co.uk

Chris Reeks, Sales and Marketing Director at Mercury said, “We’re delighted that we’ve needed to make this investment, because it’s another indication of the growing demand for our products up and down the country.” One of the reasons for Mercury’s strong growth is their growing reputation as a leading niche manufacturer of high quality architectural aluminium and specialist PVCu Products. The company works with leading industry names

www.glassnews.co.uk | May 2016

#NxtGen

distinctiondoors.co.uk/nxt-gen READER ENQUIRY No: 0516/0024

0516/0025

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Newview celebrates 12 years of success with new look website from Purplex Over the last 12 years, Newview Windows and Conservatories have grown to become one of the largest home improvement companies in the South East, with specialist divisions serving trade, retail and commercial customers. Director, Michele Wietscher appointed Purplex Marketing to rejuvenate the company’s online presence. Michele commented; “We realised that our website needed a facelift and placed our confidence in Purplex to create a new and engaging website. The choice was made easier for us because of the experience that the team at Purplex brought to the table - the fact they could help with everything from writing the content and imagery, to designing and building our new website.” Following on from the success of the new website, Purplex have been given the go ahead with an online marketing strategy to help with the continued growth of the company. This already boasts over 100,000 commercial installations, a fledgling trade counter business and a contract in conjunction with Heathrow airport noise attenuation scheme for upgrading windows of homes in the flight path. Adi Day, Head of Digital at Purplex, commented; “We are delighted to have been able to help Newview create a best-in-class website. Now that the website has been launched we have started an online marketing

strategy to generate a steady flow of leads for the company, continually updating the website with fresh content and promoting Newview through paid search and social media advertising.” Established in 2004, Purplex have grown to a team of over 40 marketing professionals specialising in the glazing and construction industry, offering everything from digital marketing and video production, to PR, branding and design. Call Purplex on 01934 808 132 or visit www.purplexmarketing.com. READER ENQUIRY No: 0516/0027

CONSERVATORY OUTLET PRESERVES PERSONAL TOUCH DURING GROWTH One of Yorkshire’s fastest growing companies, Conservatory Outlet, has restructured its order processing department to preserve the personalised service it delivered as a smaller company. The fabricator’s ten-strong order processing department has been split equally into two teams which will serve twelve clients each, putting more than 2,000 frames per week into production. Between 2012 and 2015 the Wakefield-based uPVC and aluminium manufacturer doubled its turnover whilst strictly honouring its oneclient-per-region network business model, and in the past 12 months Conservatory Outlet has also been listed as one of the Top 30 fabricators in the industry by turnover; one of 1,000 inspirational companies in Britain; and one of the 50 fastest growing businesses in Yorkshire. As a direct result of its continued success Conservatory Outlet now employs 130 people, a quarter of whom are office-based. The new order processing teams will be led by two of the most experienced individuals in the business – Darren Pollard and Phil Wilson – who between them boast nearly two decades of company experience. Darren is now in his tenth year as a manager at Conservatory Outlet and, across eight years, Phil has spent significant periods of time in several crucial departments, including order processing, IT and purchasing. The members

Michael Giscombe, Conservatory Outlet.

of staff within Darren and Phil’s respective teams have been carefully selected so that each team has the optimum skillset to support the clients that they are responsible for. Michael Giscombe, managing director, said: ‘It is important that, throughout growth, we continue to enable close working relationships between the people in our business and our customers’ businesses. The service that we offer to each client is based on a sound understanding of their operational procedures, specification preferences and technical requirements – knowledge that we’ve been able to accrue thanks to our business model and purposely restricted number of customers.’ READER ENQUIRY No: 0516/0028

May 2016 | www.glassnews.co.uk

TRADE NEWS

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Bison Frames launch new

Genesis retail brochure Bison Frames, home of the Genesis product range, has just launched a new retail brochure designed to highlight the benefits of their Genesis Vertical Sliding window and help customers secure more sales. Mark Tetley, Director of Bison Frames said, “Our Genesis Vertical Sliding window really is a gamechanger in terms of sash window design. As such, we needed a high-end quality brochure that portrayed the product’s elegance and USPs to capture the attention of the consumer.” The retail brochure is the cornerstone of Bison Frames’ marketing offering. It’s a high quality, 24-page brochure with a contemporary look and feel that showcases the Genesis VS and what the product has to offer. Stunning imagery and compelling text combine to show homeowners the quality and technical excellence that a Genesis VS delivers. Since the product was introduced to the industry, the Genesis VS has really

packed a punch in sash window design. It continues to be accepted throughout heritage buildings where previously timber would have been the only option. This is due to the authentic looks and the use of traditional timber jointing methods on the frame and sash rather than the usual 45 degree PVC-U weld. Despite the window’s obvious heritage appearance, the Genesis VS has always been a very modern window and has been widely accepted in both retail and new build markets. It is as easy to fit as any other PVC-U vertical slider. It has a tilt open facility for easy

cleaning and is capable of achieving window energy rating (WER) of A, B and C ratings. Mark concludes, “Our new retail brochure is designed to help consumers understand the quality their supplier is using and the wealth of options available. Our customers’ appreciate the quality and value of our Genesis VS and they now have the opportunity to pass that message onto the consumer.”

IT’S EVEN MORE SECURE...

To order copies of the new Genesis VS brochure call 0800 138 3838. www.bisonframes.co.uk READER ENQUIRY No: 0516/0029

PRESS GLASS presents a video

from the construction of the factory in Croatia

For several months PRESS GLASS has been also pursuing activity in the new facility in Varaždin (Croatia) – the progress of the construction of the factory is presented in a short video. In accordance with earlier plans, the investment was started in 2014 and completed next year.

“At the facility in Varaždin we produce inter alia glazed units and single glass. We expect our presence in Croatia will support the development of the enterprises operating in the region that are involved in the production of window joinery and glass façades and various other structures used

in construction,” clarifies the manufacturer. The panes manufactured by PRESS GLASS are exported to a majority of European countries as well as they find their way to Asian and North American markets. PRESS GLASS has been operating for over twenty years. Now the company has three facilities in Poland and one in Croatia. Construction of the PRESS GLASS facility in Varaždin (video): https://youtu.be/ xfm5JPmy33Y

READER ENQUIRY No: 0516/0030

www.glassnews.co.uk | May 2016

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AluK launches Design Studio

to help its fabricator partners secure more business AluK (GB) launched its AluK Design Studio in the City of London on 22nd March 2016.

statement of intent for us and our partners as we continue to develop our prominence within the aluminium building systems sector in the UK. Having our expert team of designers and technicians working from a City of London location will enable us to differentiate our commercial offer, making us well placed to support our fabricator partners as they seek to secure more business.”

AluK’s fabricator partners and trade journalists were invited to experience the new product demonstration space and get a first look at the latest innovations in aluminium curtain walling, window and door systems.

The Design Studio is the ideal space for AluK fabricator partners to bring their clients of architects and contractors. Here, they will

Russell Yates, Managing Director, AluK comments: “The AluK Design Studio is a

“The Design Studio is the ideal space for AluK fabricator partners to bring their clients of architects and contractors.” be able to see and interact with various full size AluK products, as well as discuss design, installation and bespoke project requirements with a team of Architectural Project Managers and engineers.

The AluK Design Studio opened to the public on Monday 11th April. For more information visit: www.alukdesignstudio.co.uk

READER ENQUIRY No: 0516/0032

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Epwin keeps it

in the family

In a move that serves as a perfect example of Epwin Group’s commitment to promoting and developing people within the business, the company has recently appointed 23-year-old Fern Rossano as Trainee Business Development Manager. However, rather than simply boasting a glowing CV, Fern is following in her father’s footsteps: Nic Rossano is known to many as Epwin’s Development Manager who has spent almost 20 years with the company. Sports-mad Fern, who has travelled internationally with her local rugby team, has focused her competitive spirit on following her father’s career… and maybe outdoing him. “The passion that my dad has for his job is very inspiring, and I hope to follow in his footsteps and work within the Epwin group to gain both professional and personal development,” Fern said. Fern’s previous work experience has helped her develop strong interpersonal skills with the ability to multitask and manage her time effectively . “I am really excited to be working for the leading systems company in the UK and inspired by the individuals that I am working with” said Fern. She added “I have a great mentor and feel very privileged to be working with one of the industries most determined personalities and her energy is infectious. Epwin has been instrumental in my father’s very successful career and I am hoping for a long and challenging career with the group.”

So where does this drive come from? Well, they say the apple never falls very far from the tree, and father Nic Rossano demonstrates a broad career in the window and related industries, from designing window systems in the 1970s for leading retail companies to technical sales, which has been his main focus since the mid-1980s. “In 1997 I joined Profile 22; I have been at Epwin ever since and never looked back. As Development Manager I am currently responsible for overseeing the biggest launch in the company’s history, two brand new window systems – it is as exciting as ever!.” Apart from sharing a passion for windows and doors, Fern and Nic share many interests outside work, most notably their love of motorbikes. Among other bikes, Nic is the proud owner of a self-restored 1976 Suzuki GT 750, and a 1992 Ducati 888 SP4 that was originally owned by Gordon Murray (F1 McLaren Designer), and he helped Fern modify a 125cc Vespa on which she attended her sixth form college. www.epwin.co.uk

...AND IT HAS EVEN MORE KERB APPEAL!

READER ENQUIRY No: 0516/0034

EVERYONE WINS WITH

CONSERVATORY OUTLET

Wakefield-based fabricator Conservatory Outlet is once again operating a monthly sales incentive scheme this year that rewards its loyal retail partners for being exactly that. The initiative for Conservatory Outlet’s retail network is delivered in conjunction with Red Letter Days - market leaders in experience gifts and corporate rewards – via a bespoke online rewards portal where redeemable points are allocated to the accounts of participating members. Base Points are allocated in accordance with monthly retail sales totals (net) and Bonus Points are given for individual purchases of certain ‘star’ products, such as solid roofs, composite doors and SlimFold doors – Conservatory Outlet’s unique aluminium bi-folding door system. The same scheme saw more than £15,000 of points awarded in 2015 and the departmental managers at each participating company have total autonomy to decide how, who and when to reward or incentivise using their Red Letter Day points. ‘On top of thanking our retail partners for their business we wanted to empower them with the means to motivate all of their staff

www.glassnews.co.uk | May 2016

An archery experience is one of many redeemable prizes.

– not just sales - courtesy of Conservatory Outlet,’ explained Greg Kane, managing director. ‘There are no winners and losers as such; every participating company is rewarded commensurately, and this scheme forms an important element of our collaborative network activity. One such example of this is the monthly sales league table that we’re subsequently able to publish, which allows individual sales consultants to see how they compare with their network peers who work in non-competing regions of the country.’ Points issued by Conservatory Outlet can be redeemed for a whole host of experiences, gifts and vouchers to suit all types of people, ranging from archery to Spitfire flights. READER ENQUIRY No: 0516/0035

#NxtGen

distinctiondoors.co.uk/nxt-gen 0516/0036

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GGF Welcomes Brand new website opens Reynaers Brouha Marketing new era for West End Windows invests in Top into Membership Gear day for architects After celebrating 40 successful years in the home improvement industry in 2015, West End Windows – a Bristol-based fabricator of industry leading PVC-U systems from The VEKA UK Group – has started the next episode in its considerable company history with a fresh new website.

Industry communications specialist Brouha Marketing is delighted to have been welcomed as the latest company to join the Glass and Glazing Federation (GGF). Brouha MD Fiona Lund comments: “Operating almost exclusively within the door, window and glass industries, membership of our industry’s key trade body makes complete sense for the agency. Most of our customers are already active GGF Members, and we’ve worked in collaboration with them and the GGF on several projects over the years. Having recently been invited to attend GGF Meetings as guests, we were impressed by the scope and scale of the work they carry out and can see value in being at the heart of industry decision making. We look forward to a long and fruitful relationship.” Brian Smith, GGF Director of Home Improvement adds: “The GGF Membership is made up of hundreds of the best companies in the glass and glazing industry and we are always driving to increase awareness, engagement and membership. We’re delighted to welcome Brouha Marketing as our latest member. It is particularly pleasing to see specialist companies like Brouha join the Federation because of their level of expertise and industry knowledge. I am certain they will be a great asset to the GGF and I very much look forward to relationship of mutual benefit.”

The family-run company – started by Bill Carr in 1975 – dealt solely in aluminium windows until 1979, when the ever-increasing popularity of PVC-U systems lead it to diversify. Bill's son, Garry took over the business in 1989 alongside his wife Pauline, and now their daughters Karen and Laura also play leading roles in the business. Sales and Marketing Manager, Karen Carr explains: “Besides showcasing the huge range and quality of home improvements available from West End Windows, our new website truly marks a milestone for the company, and we've made sure it does justice to our story so far. Even in the short time it's been 'live', we've had so much to share with our customers – both through the 'news' section, and our social media accounts – demonstrating that while we may be four decades old, we certainly don't intend to rest on our laurels!” The PVC-U side of West End Windows' business has thrived over the years, now operating from a state-of-the-art, 30,000 square feet factory, equipped with the very latest automated CNC machinery. “We pride ourselves on fabricating VEKA products of the very highest quality”, Karen

“The majority of our business comes directly from the trade, so it's crucial to our success that we offer products that satisfy both installers and their homeowner customers. VEKA's is probably the most recognised name in the business – the biggest manufacturer of PVC-U profile here, and around the world – and we benefit from the trust and esteem that comes with it; particularly as an Approved Installer and Fabricator. We only regret that we didn't join The VEKA UK Group when we first started offering PVC-U systems!” Dave Jones, Managing Director of The VEKA UK Group commented: “We're very proud of our enduring relationship with West End Windows – a company whose hard work over the years has seen them go from strength to strength. Their new website is a great way to start the next phase in their history, and clearly demonstrates the company's professionalism and scope.”

For more information, call us on 01672 514947 or visit www.brouhamarketing.com. READER ENQUIRY No: 0516/0037

continues. “That, alongside our diverse range, is what has attracted and maintained business over the years. The benefit of a modern website is being able to show customers what is available, how it looks when installed, the technical specifications, and more. It's so easy to browse and navigate that people are discovering products and services that they didn't even realise we offered before!

(L-R): Karen Carr, Ian Smith, Garry Carr, Laura Young.

READER ENQUIRY No: 0516/0038

HEAVERS CELEBRATE ANNIVERSARY 2016 marks an important anniversary for South West home improvement specialists, Heavers of Bridport as it celebrates 20 successful years, fabricating and installing industry-leading PVC-U window and door systems from The VEKA UK Group.

“We’ve always prided ourselves on being the best”, comments Managing Director, Malcolm Heaver – George’s son – “and that includes offering the best products. We started working with VEKA in 1996 and we’ve not looked back since!

The family-run company, established by master builder George Heaver, started life in 1960 as a general builders for Dorset, Devon and Somerset. Heavers soon developed its business, offering customers innovations such as sliding patio doors and double glazing, to separate itself from the competition. Today, the business mainly comprises the manufacture and installation of windows, doors and conservatories from The VEKA UK Group alongside a range of other home improvements.

“What The VEKA UK Group offers that other systems providers fail to match is products that customers aspire to have in their homes, consistently high quality, and real support for fabricators and installers. We joined Network VEKA at the same time as becoming a VEKA customer and now, 20 years on, we’re still loyal to both organisations. Others talk a good game, but The VEKA UK Group delivers.”

Heavers has received Network VEKA’s annual regional award for best customer satisfaction

Reynaers’ R-Cuisine, a series of exclusive events for specifiers, has kicked off again this year in spectacular style. Continuing on from last year’s R-Cuisine, this year Reynaers is holding six events over the spring and summer. Each event will see guests taken to the Top Gear race track to take part in the ‘Star in a reasonably priced car’ experience. This full on day of driving fun is followed by exquisite fine-dining at the Michelin star ‘Matt Gillan at The Pass’ restaurant at the stunning 5* South Lodge Hotel in Sussex. Around 50 guests from 40 companies will be attending the R-Cuisine events, which will see participants battling it out on the race track against industry peers to earn a place on the leader board. Paul Duffy, Sales Director at Reynaers, said: “The R-Cuisine events represent a significant investment for us and last year’s results show our commitment to building lasting relationships with architects. “Our guests hear about the ongoing successes that Reynaers has enjoyed over the past 25 years in the UK and all the steps we are taking in research and innovation – and also delivering some fantastic building solutions in the global arena. “As well as introducing new people to the Reynaers brand, we also improved brand awareness and market presence across the industry.

John Ogilvie, Managing Director of Network VEKA announces a special retirement presentation to Malcolm Heaver at the UK installer network’s recent AGM.

ratings in the South West 15 successive times – an unprecedented achievement. It is a proud member of the Network’s 100% Club for member companies whose scores consistently average more than 99% throughout the course of the year. Tel: 01282 716611 - www.vekauk.com READER ENQUIRY No: 0516/0039

“We are in discussion with high profile architects and contractors on a number of new projects throughout the UK as a direct result of the R-Cuisine events last year.” Graham Hinkley, from Century Façades, said: “It’s a great idea for Reynaers to arrange events like this – most of our industry is very serious, as is necessary as it’s meeting people’s expectations and delivering complicated products. Days like these give everyone the chance to relax and have fun.” See more from the day here: http://www. reynaers.co.uk/en-UK/rcuisine2015. READER ENQUIRY No: 0516/0040

May 2016 | www.glassnews.co.uk

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0516/0041

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Another industry first for Modplan

CARL F GROUPCO ON COURSE WITH KENRICK TRAINING

Leading VEKA trade fabricator, Modplan has become the first fabricator in the UK to offer the new LEKA Warm Roof. The new LEKA Warm Roof, which was launched at this year’s FIT Show, offers a lightweight construction and achieves a U Value of just 0.15.

Kenrick has strengthened its long standing relationship with Carl F Groupco - one of the UK’s leading distributors of window and door hardware solutions - by developing and delivering a tailored hardware training programme for 18 staff.

Speaking of the new product introduction Heidi Sachs, Managing Director of Modplan said, “We are delighted to be the first fabricator in the UK to offer the LEKA Warm Roof. And if the reception it has received so far is anything to go by, it looks set to take the solid conservatory roof market by storm.” At its heart, the LEKA Warm Roof has been designed and engineered using innovative technology to provide a conservatory roof that offers superb sound insulation, energy efficiency and rapid

installation. But the reason the LEKA Warm Roof is attracting so much attention is that it offers something genuinely different. It’s engineered and installed in layers, which is why it offers such an incredible U value. The structural rafters, which comply with BS EN 13706, are constructed using GRP. This means they don’t suffer from cold bridging, condensation or conductivity as you find with aluminium products, or moisture absorption issues associated with timber alternatives. LEKA insulated board replaces the usual plasterboard for the internal finish. It’s the third of the weight of plasterboard and is insulated at the same time. The roof is available in any design and can incorporate all sizes of Velux rooflights too providing additional light options. It offers a bigger span and a lower

pitch too, giving it incredible design possibilities. As you’d expect from Modplan, just having a ground-breaking product in their portfolio isn’t enough. Customers can expect a full marketing support package, including lead generation along with full installer and sales training packages. The product has already been approved by Network VEKA and has achieved jhai Building Control accreditation too. So if you’re looking for a product to inject some excitement into your conservatory sales, then the new LEKA Warm Roof is for you. Modplan manufactures and provides a comprehensive range of products that includes Matrix 58, Veka Matrix 70 and 70FS, Veka Vertical sliders, a dedicated painting facility, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system for polycarbonate, glass or tile effect, Wendland roofing system and the newly added Ultrasky, Livin room and LEKA Warm Roof. For more information on any of the Modplan’s products and support, simply Ask the Man from Modplan.

The training programme, held over two days at Carl F Groupco’s head office in Peterborough, was designed to provide the company’s sales and customer service team with up to date knowledge on current and forthcoming industry standards as well as a detailed technical understanding of Kenrick’s extensive range of hardware. During the sessions, delegates examined and compared a number of hardware products and gained an insight into what fabricators, installers and homeowners look for in systems. The training was conducted by Kenrick’s sales and marketing director Steve Williams, who worked at Groupco for five years. He

said: “We have been working with Carl F Groupco for more than a decade now and have a strong relationship with them, so I was delighted to deliver this training programme. The quality of hardware systems can vary greatly and it’s not always easy to spot what makes one product better than another. These sessions were very worthwhile in helping the team to appreciate the importance of every component within a hardware system and how they determine the overall integrity and performance of the product.” John Crittenden, managing director at Carl F Groupco, added: “As a business, we believe in the ongoing development for our staff. It is important for everyone in our team to have a consistently high level of product knowledge and a thorough understanding of industry accreditations. The Kenrick training programme delivered a comprehensive update for our staff and the feedback has been extremely

positive. These sessions were particularly valuable in the run up to the FIT Show, where the team could really demonstrate their strong understanding of the range of products on our stand.” Among the products on show on the Carl F Groupco stand at the FIT Show was the recently launched Kenrick Excalibur Fast Lock - a high security new door lock, which has been designed to overcome the growing incidence of home invasion burglary. Carl F Groupco distributes a wide range of Kenrick door locks and window locking systems, which have been created to deliver high security and guaranteed performance at a competitive price. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the fourpoint Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 www.kenricks.co.uk

Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY No: 0516/0042

READER ENQUIRY No: 0516/0043

Ikano Bank lends its support to a growing home improvement sector The home improvement sector is a rapidly growing industry. 2014/15 showed an 18% rise in planning applications, compared to the same period in 2011/12 (source: Barbour ABI). And the market is showing no evidence of slowing down in 2016.

As consumers look to invest in their homes, with sizable improvements such as extensions and conservatories, they require access to reliable financial support. We know that consumers want to spread their payments without re-mortgaging or relying on credit cards, and they need to know that they are dealing with reputable retailers. The market is growing and the need for finance is clearly there. Paul O’Leary, Partner Director, Ikano Bank “Consumers are investing considerable amounts of money in their home, which they care deeply about, so it’s an important responsibility for both

“Consumers are investing considerable amounts of money in their home, which they care deeply about, so it’s an important responsibility for both the retailer and lender.” 20

the retailer and lender. Ikano is committed to helping nurture and educate a market to improve on already very good selling practices.” Ikano have been investing in their offering to the home improvement market over the past year. Through liaising with retail partners and accreditation agencies, they have developed a robust method of vetting, training and compliance support in order to provide individual financing packages to trusted retailers. The result is careful risk management, whilst servicing a wide portfolio of reputable retail partners. “We’re proud to be seen as an industry leader in providing finance solutions to home improvement retailers. We know that consumers want to improve their homes with confidence that they will receive high quality

products and services. Accessing a loan through a retail partner provides an appealing way to finance a large investment, as well as offering peace of mind that they are dealing with a reputable and trusted retailer. Our retail partners are given a powerful sale tool and all of the support and training that they will need. We know that our retail partners are committed to honest and professional practices and they deserve to be supported in growing their businesses. We’re in this for the long run and will continue to support, educate and offer investment to grow this industry”, Paul O’Leary, Partner Director, Ikano Bank. www.ikanogroup.com READER ENQUIRY No: 0516/0044

May 2016 | www.glassnews.co.uk

Carbon Fibre Technology. Visit Rockdoor.com and be amazed. On the face of it, Formula 1 racing cars, orbiting satellites and fighter jets would seem to have little in common. In fact they all rely on Carbon Fibre to guarantee that theyâ&#x20AC;&#x2122;ll be able to withstand phenomenal force. No surprise then, that we chose it to reinforce Rockdoors. 0516/0045

Protecting Britainâ&#x20AC;&#x2122;s homes for 20 years.

www.glassnews.co.uk | May 2016

TRADE NEWS Nano 470: probably the world’s strongest and easiest non-UV Construction Adhesive for Glass – now with added sellability

The UK’s Leading Glass & Glazing Newspaper

Jedson says Wrightstyle launches new website “Deceuninck’s got its finger on the pulse” Wrightstyle, the advanced steel and aluminium glazing system supplier, has launched a new website to provide customers with an enhanced level of product and system information.

The website, designed by Marlborough-based Callia Web, has also been designed for ease of access from mobile devices, and provides practical information and full technical data on the company’s specialist systems.

Nano 470 is brought to you by the inventors of the original non-UV bevel bonding adhesive Safe2Bond that revolutionised bevel application in the decorative glass industry. This new High Strength Construction Adhesive offers the same predictability and safety in use as everyday decorative bevel bonding, but for much heavier duty applications, such as bonding glass shelving, logos and designs to glass screens, balustrades and facades, or assembling glass furniture. Nano 470 doesn’t just make a high strength bond on glass to glass - it also reliably makes a high strength bond with glass to metal as well. The advantage in the factory is that fluorescent white light is safe for those working nearby; the advantage in the application is that the incredible strength of the Nano 470 bond itself is safe and permanent. Nano 470 will bond all-glass shower cubicles and glass boxes, bond metal fittings to glass table-tops, help form a wall of glass shelves, and even repair a broken glass table! The range of applications for Nano 470 is as varied as the application of glass itself. Nano 470 can even be used with existing UV systems, ensuring that established production routines may be maintained without disruption to work flow. The only difference is that the bond will be far stronger than either your glass-processing department or your customers are used to! Distributorships for a number of UK and European markets and regions are currently available, and interested parties may now take advantage of a valuable New Customer discount. Ranging from 15-20% (dependent on size of order) the discount allows distributors to pass on a ‘try it and see’ discount of their own. So, if only Nano 470 made lager… Tel: 01526 344100 - www.nano470.co.uk READER ENQUIRY No: 0516/0046

Wrightstyle, based in Wiltshire, designs, fabricates and supplies internal and external glazing systems to mitigate against fire, ballistic and bomb attack, and for noise suppression – everything from curtain walling to internal doors and screens. The company supplies systems for all commercial applications – including transport, education, retail and the public sector – and for both new-build and

“Deceuninck is a leader in colour,” says James Davies, Jedson Managing Director. “It’s really got its finger on the pulse and is doing more than just reacting to market demand.” Deceuninck keeps its window and door profile in 26 colourways in stock, with all matching trims, cills and ancillaries. And with Deceuninck Online customers can see what’s available and put their name on it. “Getting a wide range of colourways from stock, with reliable, on time deliveries means we can sell colour without having to wait,” continues James. “With Deceuninck’s outstanding service and unrivalled support we’re looking to grow and expand our facilities.” “We help fabricators and installers grow,” adds Deceuninck Sales Director, Rob McGlennon. “We do this with our colour offer, innovative products such as our new market-leading slider, and MyBrand, our fully bespoke marketing service to help our customers build their brand. When we showed Jedson all we can do for them, they knew we were on to a winner.” To find out more about Jedson call 01226 321111, visit www.jedson.co.uk or go to www.facebook.com/JedsonLtd. To find out how Deceuninck can help build your business and brand, call Sales Director Rob McGlennon on 07818 383385. Follow @DeceuninckUK and visit www.WhyDeceuninck.com. READER ENQUIRY No: 0516/0047

The company exports its advanced systems worldwide, with recent project completions in Hong Kong and Beirut, and from Qatar to Australia. Its systems are certified to EU, US and Asian standards. “The new website has easy navigation and improved functionality, so that potential customers can immediately find what they’re looking for,” said Jane Embury, Wrightstyle’s marketing director.

“As a specialist glazing systems supplier, we design and supply to a worldwide market, and it’s vitally important for us to communicate effectively with architects and specifiers across countries and continents,” she said.

(L) James Upson, Operations Director. (R) James Davies, Managing Director.

Barnsley based fabricator and installer Jedson recently switched to Deceuninck for its quick service and broad colour range.

refurbished residential buildings.

The website can be seen at www.wrightstyle.co.uk. READER ENQUIRY No: 0516/0048

CENSolutions Partners with Brand New UK Test Facility CENSolutions, the largest supplier of quality certification in the window, door and glass industries, is delighted to announce it will be working in close cooperation with a brand new UK test house, ERC Testing Ltd. “CENSolutions has always worked closely with ER Certification as our preferred provider of UKAS accredited certification, and we have a great working relationship with them. When we heard about the launch of ERC Testing, a sister company to ER Certification, we were excited at the opportunity to partner with them and complete the circle in the product certification process.” ERC Testing will be working in cooperation with TÜV Rheinland Nederland B.V which, from its base in Arnhem, services customers across the globe through cooperation with local territory partners. The test engineers of the organisations work closely together to guarantee top quality. To further ensure consistently high quality testing, TÜV Rheinland Nederland and RvA, the independent Dutch Accreditation Council, will each independently perform annual audits at ERC Testing. Product testing will be conducted by ERC Testing using equipment it has purchased and installed at its test centre, while final data review then test report issue will be by TÜV Rheinland Nederland.

“Based in Leigh (Lancashire) the impressive, quality focussed facility is set in an established industrial estate and opens its doors with a significant amount of testing already booked in by CENSolutions,” continues Wayne. “This cooperation between CENSolutions, ERC Testing and TÜV Rheinland Nederland will provide a customer oriented, comprehensive approach towards improving the quality and reliability of glass, windows and doors supplied to the UK market. We are confident our customers will quickly see the benefits of our alliance with this impressive new test facility.” For more information on CENSolutions, call us today on 01785 716625, visit www.censolutions.com. READER ENQUIRY No: 0516/0049

May 2016 | www.glassnews.co.uk

0516/0050

THE GUARDIAN™ ROOF IS

THE BEST REPLACEMENT CONSERVATORY ROOF ON THE MARKET This product is both easy to sell and install.

Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full marketing support package available Full technical support and in house training

This product is in demand So all you need is a good, reliable supplier who can give you all the help and support you need to maximise the potential. Look no further than

Connaught Conservatory Roofs Limited. Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.

Call 01709 710100 info@connaughtconservatories.co.uk We do more so you do less!

Fax: 01709 525262 Unit 3, Lloyd Street. Parkgate. Rotherham. S62 6JG www.connaughtroofs.com

Visit our dedicated Guardian™ website for more info

www.guardianconservatoryroofuk.co.uk

The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain. Which will give you an excellent sales advantage and extra peace of mind for your customers. Registration No. RD320

www.glassnews.co.uk | May 2016

Local Authority Building Standards Scotland

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

More Haffner machines installed at

Hanley Trade Frames

The team at Hanley Trade Frames have been so delighted with the quality and reliability of Haffner Murat machinery that the company has invested further in a new Haffner SMR-4 welder. Haffner Murat’s SMR-4 welder has taken the market by storm because it is the fastest and most accurate in-line welder on the market. Steve Thomas, Director at Hanley Trade Frames agrees with this statement and says, “Quite simply, this machine does everything that the marketing material claims and more. There is really nothing else like it out there and we’re genuinely impressed with the reliability, alignment, accuracy and quality the machine gives us.” The SMR-4 welder is the first welder on the market to eliminate the problem of corner weld misalignment in the fabrication process. This is because it can auto-align corners as well as transoms. Even if the arrow head is slightly out, it still welds the transom at 90 degrees. It removes the need for a skilled

operator and eliminates costly remakes, saving time and money. The welder’s automatic head positioning offers other benefits apart from eliminating remakes. It also means there is no need for set squares or aligning tools. Other automatic features include automatic transom fences, automatic corner fences and automatic transom and mullion alignment, all of which will dramatically speed up the production process and increase quality. The SMR-4 welder purchase from Hanley Trade Frames has come hot on the heels of other machinery investments in Haffner Murat machines. Steve explains, “Our business has been built on a reputation for quality and reliability and our machinery partner needs to reflect this value. Over the years we have purchased numerous Haffner machines and we have always been delighted. Furthermore, Dave Thomas of Haffner is upfront, reliable and honest and we trust his approach.”

Continued investment in machinery suggests a growing, successful business and that’s exactly what Hanley Trade Frames is. The company currently manufactures around 250 frames per week from their Stoke on Trent premises and has witnessed continued, steady growth over the past couple of years. The trade only fabricator offers a range of windows, doors and conservatories. Steve concludes, “Our growing order book would suggest we’ll continue upward sales growth this year. Haffner Murat machines

have helped us meet growing demand for our products and there’s only one company we’ll turn to when we need to extend production again.” Repeat custom is perhaps the best form of endorsement and Hanley Trade Frames’ relationship with Haffner demonstrates this perfectly. Tel: 01785 222421 READER ENQUIRY No: 0516/0051

Assure adds another valuable string to its bow - saving thousands for fabricators in the process Industry-leading competent persons scheme Assure is now able to offer certification services alongside its many existing benefits. As an official, trusted, UKAS-accredited certification body, Assure is unique in being able to offer this service direct to customers.

certified, giving your customers peace of mind and helping make sure you’re ready for anything the industry throws at you. This is a great offering for fabricators who feel they may be paying too much elsewhere to have their products certified.

Technical and Compliance Manager Austin Greene explains: “Assure is proud to support the industry with a host of services when it comes to certification. Whatever profile you use, we can advise on the best way to ensure that products and services are officially

“Assure Certification Services will be able to offer certification of windows, doors, glass units, CE Marking, SBD and more. Assure membership is not a requirement of using our certification services. For those customers who are yet to 'do anything' about certification, it's

an ideal route: we're offering a clear, costeffective and straightforward solution. “People might be hesitating over getting their products certified, but - increasingly these companies will lose out on work to others that have all the appropriate certifications. Document Q has already established that ALL doors on new build properties must be certified. Fabricators cannot afford to miss out on work simply because they have not made efforts to have their products certified. Assure Certification Services takes the hassle and significant cost out of the process.

www.assurewindowsanddoors.com READER ENQUIRY No: 0516/0052

BENEFITTING FROM FIRST CLASS CUSTOMER SERVICE With over 50 years in business as a fabricator and installer of shop fronts, sliding doors and bespoke security systems, Crystal Architectural Aluminium recognises the value of providing first class professional services to customers in gaining repeat business. In looking for new machinery for their own plant it therefore made sense for Director, Andrew Taylor, to follow the same principle and contact elumatec. "We have always enjoyed excellent service from elumatec," said Andrew, "The sales team pays close attention to our overall business objectives. This means that they are able to suggest the most appropriate machinery for long-term benefit." Based in Greater-Manchester, Crystal Architectural Aluminium manufactures a wide range of profiles producing bespoke systems for business customers from shops to schools. High quality aluminium is used and cutting performance needs to be extremely accurate. With frequent

repeat business and new business the plant has increasing volumes of work which necessitate greater speed, together with the same accuracy.

New equipment to deal with the increase in work was called for. Crystal Architectural Aluminium spent £77,000 on Elumatec's SBZ122 profile machining centre. The machining centre performs five-sided machining of long profiles up to 7.05m in length. It has a power torque spindle and automatic clamp positioning which saves time when profile lengths have to be changed often. Importantly for Crystal Architectural Aluminium, the machine connects with LogiKal, the project control software used by the company.

"The SBZ122 has enabled us to almost double the number of profiles we machine each day" commented Andrew, "And this means increased turnover on a daily basis which improves our profit margin as the same number of man hours are employed. This in turn helps us to honour our customer pledge of unparalleled attention to detail, unbeatable professionalism and, most importantly, value for money." For more information about elumatec’s range of premium quality machines for working aluminium telephone 01908 580800 or email sales@elumatec.co.uk.

READER ENQUIRY No: 0516/0053

May 2016 | www.glassnews.co.uk

Promac Shop on-line Do you need a replacement part in a hurry? For the first time you can now order your parts, spares and consumables on-line at www.promacshop.co.uk. You donâ&#x20AC;&#x2122;t have to wait until the next day, you can now order 24-7, and be assured of a first class service from a name you can trust. Productive and profitable manufacturing relies on machinery that is running. Promac go the extra mile to make sure customers receive genuine approved replacement parts - all backed by manufacturer guarantee - quickly and efficiently to ensure downtime is kept to a minimum. Promac is focused on giving customers what they need.

0516/0054

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE PERFECT PARTNERSHIP CDW Systems is a Gloucester-based manufacturer and supplier of aluminium windows, doors and curtain walling. The company has fabricated Sapa Building System’s products for many years so when Sapa introduced the Stormframe STII door, it was keen to get on board. Formed in 1991, CDW Systems provides high performance, quality aluminium products for new and refurbished buildings – from highrise application to ground floor treatments. The manufacturer is an expert in the retail, healthcare, education, security (including MOD) and commercial markets. Richard Smith, Technical Director of CDW Systems commented, “We’ve worked with Sapa Building System for over 13 years having always been very impressed with the high quality of its products. In this time, we have built up a great relationship with the company. This is very much helped by the fact that they are local which means we are able to have face-to-face interaction should we need it, particularly with their technical director.” The newest addition to CDW’s factory, the commercial STII door uses advanced polyamide thermal break technology, allowing it to achieve U values as low as 1.9W/m²k, with double-glazing easily

surpassing the requirements for high traffic doors of 3.5W/m²k. The door, which is available in dual colour, has an extensive range of functional options including anti finger trap. The product is designed to use the standard hardware and door closer options to guarantee a consistent look and feel, across our product range. It can also accommodate glazing up to 46mm with a door size of up to 3m high. In addition, with its 65mm profile depth provides stronger overall construction making the door very robust and suitable for high traffic areas. The response on the shop floor at CDW has been very positive. Richard continued, “Having fabricated the ST doors for some time, the transition over to the STII was very straightforward since no additional tools were required. In addition, the product’s fabrication is not labour or part intensive, which makes it very easy to work with for those in the factory. What’s more, as with all of Sapa’s products, we are extremely impressed with the quality and aesthetics offered by this system.” For more information on Sapa Building System, visit www.sapabuildingsystems.co.uk.

What does the future of aluminium windows and doors look like in the UK? To get a feel for what the future of windows and doors looks like in the UK, it is never a bad idea to attend Fensterbau every other year in Germany. It is the biggest glazing trade show in Europe and as well as the good beer it showcases the next generation of products, some of which will be hitting the UK market sooner rather than later. CDW Systems’ Jerry Webb says that, as expected, aluminium was heavily featured at this year’s event with an eye-watering number of entrance doors and high-end windows on show. The domestic aluminium market is growing in the UK, with recent statistics from the Palmer Report showing the market has grown from 5% to 9% in the last year; and in Germany there were a number of aluminium and hybrid doors that gave an insight into what the future might hold for the UK domestic market. Jerry comments: “Despite its growth aluminium accounts for a tiny fraction of the UK domestic market – with PVC-u way ahead and timber and composite doors not far behind. But the signs are encouraging for aluminium, as more and more homeowners are choosing the material. “Advances in technology mean that aluminium can now achieve energy ratings on a par with PVC-u, so it is winning this battle – and when it comes to the aesthetics battle there is no competition.” He continues: “What Fensterbau shows is that aluminium is gaining real traction and whilst not all of the products on show will make it to the UK, some will – and it’s now up to companies like us to showcase them and create demand. It was also interesting to see how automation and motorised products are now part of the mix – certainly something to look out for.”

READER ENQUIRY No: 0516/0056

CDW celebrated a record year in 2015, with demand for its aluminium windows and doors from homeowners helping to spark a significant increase in sales.

Jerry has been a long-time advocate of using aluminium in the domestic market and hopes trade shows like Fensterbau will put this material further in the spotlight; and promote its benefits as a viable alternative to PVCu. He comments: “The future of the domestic market needs future proof products. Safety, security and quality of windows and doors were a key theme at Fensterbau and aluminium ticks all these boxes and more. “Fensterbau has given us a glimpse into what the future of the UK market will look like. Increased domestic projects and profitable, high-end products will only serve to encourage others to get involved, which may see aluminium finally have its day in the domestic market.” CDW Systems has been operating for twenty two years as an aluminium specialist, manufacturing and supplying a wide range of windows, doors, shop and curtain walling, using some of the leading aluminium profile systems on the market today including SAPA, ALUK and Smarts. READER ENQUIRY No: 0516/0057

FREEFOAM GUARANTEES ON THE UP Freefoam Installers have got 2016 off to a cracking start, recording up to a 26% increase in work registered for its Lifetime Guarantee. Installers from around the country are seeing the benefit of offering a 50 year guarantee on all white roofline products.

and accelerated ageing tests, advanced technology and trouble-free experience from Ireland to Germany and North of Scotland to the South of France where scorching sun and sizzling UV light soon finds the fault lines in roofline products.

One of the strongest weapons in any tradespersons armoury is the good oldfashioned guarantee and Freefoam installers have one of the best in the business at their disposal - an enhanced 50-year lifetime guarantee.

Secondly, Freefoam know that products can deliver over that period of time. Lead free advanced tin based formulations, for example, do not suffer pinking or other problems and other formulations also have extra TiO2 to withstand high-intensity destructive UV light.

Why 50 years? Firstly, Freefoam have lifetime data built up over a 20-year period via testing

Lastly, 50 years sends a clear message to customers that we stand by our products over

the long-term and that they can trust us to deliver the quality and value they expect. It says, “Look, I’m so confident about this product that I’m happy to guarantee it for the next 50 years!” If that’s not giving someone the clear message that they’re making the right decision, I don’t know what is. If you are building professional interested in finding out more about Freefoam products and becoming a Registered Installer go to Freefoam’s dedicated website www.myfreefoam.com to find out more or contact our marketing team on 01604 683865.

READER ENQUIRY No: 0516/0058

May 2016 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Brian Yates, Technical Manager, CET Glass, Northampton Brian Yates has been in the glass processing industry for over 40 years. A keen American Football fan and referee, he heads up the technical team at CET Glass in Northampton, and it’s a good job he doesn’t have to fly to work because he has an irrational fear of flying.

It’s all about you Where you were born and live, currently… I was born in the Oxfordshire town of Chipping Norton and currently reside in the Northamptonshire market town of Raunds.

Your education and the subject or activity in which you excelled… I left school at 15 as work seemed a better option than further education at the time. My best subjects were English and Art. Some people are naturally more academically-minded at that age, whilst others seem to learn more in a practical environment. I guess that I am one of the latter!

Your favourite sports or interests… Although I like most ball sports, including football and Rugby, American Football is my sport. I’ve been a gridiron referee for over 30 years. I also have a interest in Astronomy and regularly take canal boat holidays.

Your biggest regret in life… Leaving school at 15 and not going on to further education. Looking back now, I would have loved to have gone to

University. But, in life, things have a way of working themselves out and I have to say that I have enjoyed the work I have done in the glass industry and have learned so much in a practical environment.

Someone or something that inspires you… My wife Valerie - she wrote a book based on her life in South Africa and the issues she faced bringing up a family as the sole breadwinner. I believe that when you have come through difficult situations, you appreciate what you have in life so much more - even the small things.

The temptation you can’t resist… Curry!!!

your career When and how you joined this industry… September 1st 1970 was my first day in the glass industry. It was, literally, the first opportunity that I was offered and, once in the industry, I enjoyed learning and developing each day. I just wanted to use that knowledge and experience to be the best I can be at whatever I do, and that’s exactly what I’ve done.

The job you do in 25 words… I head up the technical support at CET Glass. I really enjoy helping customers achieve the right solution for their particular problem or application.

Your greatest achievement… Outside my working career, this would definitely be about sports officiating. Being selected to officiate at the first ever American Football British Championship at Villa Park back in 1985 was a real honour and privilege. From a career point of view, building over 40 years of experience and using it every day to help customers, especially at CET Glass, as we continue to grow and improve the business with new investment.

The mistake you’d like to correct… Time has a way of correcting any mistakes made. Fortunately, I haven’t done anything bad enough to give me sleepless nights! In any case, I believe in looking forward and not backwards.

The talent you would like to enhance… Communication. Although I am probably quite a good communicator - as you need to be when dealing with customers on a technical basis - I think that we can all improve at what we do, and particularly when it comes to communication.

and your future What you would like to do if you weren’t in the industry… Almost certainly working in a professional sports environment, such as sports psychology.

A particular ambition… To get over my irrational fear of flying!

The way you want to be remembered… As someone who always did his best at whatever he tried.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | May 2016

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Only install uPVC or aluminium? You could be missing a trick, says the MD of a one of the UK’s largest timber and uPVC fabrication businesses. Following news that the UK timber market grew 17.1% (according to the latest Palmer Market Report), Peter Dyer, managing director of Dempsey Dyer, thinks more installers should consider offering timber and capitalising on this booming sector. Peter commented: “Not all that long ago it looked like timber had been decisively overtaken by uPVC and aluminium, but buoyed by uPVC fatigue among aspirational end users, timber is staging a comeback. According to the Palmer Report, 739,000 timber frames were installed in 2014, while the installed value grew 25.4% to £439m. What’s more, the Palmer Report to predict that timber will continue to outperform the window market as a whole between 2014 and 2019, expanding 10% to 811,000 frames in total. This

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represents a big opportunity, and I would encourage any installers that don’t currently offer timber to consider adding the material to their portfolio. The statistics are particular pertinent for installers that operate within the domestic sector, considering that 69% of all timber windows sold are going into this sector (according to the Wood Window Alliance).” As Peter explains, high margins are another benefit: “Wooden windows continue to demand a considerable premium over uPVC products. While in real terms, the average installed price for a uPVC window has remained flat for 14 years at £271 per unit, the figure for timber windows has doubled, now standing at £594.” Dempsey Dyer have manufactured timber windows, doors and conservatories since 1977 and their range encompasses storm-proof casements, flush casements, sliding sash windows with weights

! ze Pri

Are uPVC & aluminium installers missing a trick?

WIN £10 CASH PRIZE!! and pulleys, and sliding sash windows with spiral balances, as well as residential, French, patio and bi-fold doors. Specially engineered to resist the elements, Dempsey timber products feature sloped or concealed drainage systems, eliminating standing water and significantly reducing the risk of warping and rotting. Peter concludes: “For us, it’s no surprise that the industry and the public as a whole is coming back round to the benefits of timber. Timber is light, strong, naturally sustainable and brilliantly thermally efficient, and now, thanks to advances in wood treating methods, can be just as robust and weather efficient as uPVC. Properly looked after, a high-quality timber window can now be expected to last over 60 years.” Tel: 01977 649641 www.dempseydyer.co.uk

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READER ENQUIRY No: 0516/0059

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May 2016 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Quality in business One of our goals at Stroma Certification is to expand the business opportunities available to our installer members. ISO 9001 Certification is affordable, achievable and can help a Doors & Windows installer stand out from their competitors. There are a number of reasons why installers should have ISO 9001 and the arguments against it can be readily countered. ISO 9001 might sound like a complicated concept on the face of it. This international standard in quality management is sometimes dismissed by small to medium sized businesses. Often the arguments against implementing a Quality Management System are that it’s too complicated, too expensive or not relevant. Nothing could be further from the truth and in fact ISO 9001 can be the key to unlock additional revenue and profit for a glazing installer’s business. ISO 9001 is one of a number of standards set by the International Organization for Standardization (based in Switzerland) covering Quality Management. It aims to ensure that products and services are delivered in line with customer expectations with a focus on quality at all times. So how is that relevant to a doors & windows installer? The answer is that ISO 9001 is relevant and accessible to any business. Specifiers and tender contracts are looking for ISO 9001 certified companies on an

increasing basis. Consider a decision maker’s mindset when deciding on whom to award work. When a choice is presented to work with an installer who has committed to a recognised quality standard or the installer without ISO 9001 – where does that potential client find most reassurance? One of the biggest advantages of ISO 9001 is credibility. It is recognised and used by all manner of businesses from SMEs to international corporations. It proves to a customer that you are committed to a quality-driven approach. There is no risk of non-compliance in the processes your business follows and so an installer offers assurance to their client that the work will meet their expectations. Stroma Certification has recently launched an affordable certification scheme for ISO 9001 and as an installer certification body there are advantages to adding ISO 9001 to an existing certification package. All schemes have a requirement for on site assessment; checking competence for glazing installation and the business processes for ISO 9001. The attraction for a potential Stroma member is that both assessments can be completed in the same visit. The benefits to ISO 9001 are clear. Achieving compliance with the scheme requirements is not as complicated as some people have speculated. By Andy Sharp, Commercial Manager READER ENQUIRY No: 0516/0061

NEW CATALOGUE FOR FREEFOAM Freefoam announce the launch of a brand new Product Catalogue. The new version contains the complete range of Freefoam products including PVC-U and PVC-UE fascia, soffit, rainwater systems, exterior cladding, interior panelling and decking. With over 2000 product items a clear concise catalogue is essential for Freefoam stockists to promote the range and its A5 compact format is ideal for buildering professionals roofline fitters and roofers to keep a copy handy with all the product information they need. The new catalogue features a more contemporary design with clear lifestyle imagery and some clever new features. Designed to showcase the entire Freefoam range the catalogue is divided in to product categories with specific colour coding to make finding ranges quick and easy. All fascia styles, Square Leg, Square Edge, Bullnose and Ogee have

now been grouped together illustrating the range of boards available in each style. All pages also include a quick reminder of other product ranges and online services. Freefoam has long been recognised as the colour specialist both for roofline and PVC cladding. A major feature of the new catalogue is all colours are listed for each product allowing users to clearly see the extensive range of options available to them. A handy fold out sheet also shows high resolution images of each colour allowing colour matching to other products.

catalogue is our most important brochure as it includes our complete range. Used by suppliers and fitters it gives a detailed list of each product, with sizes, colour options and product codes. We have redesigned the catalogue focussing on customer needs making it easier to find product ranges and clearer to see product options – everything in one place!”

Whilst print formats are still widely used by the building trade more users are turning to online formats. Freefoam have addressed this by including the new trade catalogue on its App and all product brochures can be downloaded from www. freefoam.com. Louise Sanderson, Freefoam Marketing Manager commented “Our product

READER ENQUIRY No: 0516/0062

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The UK’s Leading Glass & Glazing Newspaper

COMPOSITE DOOR

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COMPOSITE DOOR EXPERT

Dave Walker, Technical Director at Distinction Doors, says that the unveiling of their nextgeneration door signifies a pioneering leap forward in the composite door market and firmly establishes Distinction Doors at the forefront of innovation within the industry.

Distinction Doors were one of the first companies to launch composite doors into the UK market, way back in 2004 when composite doors were a niche product. Today, composite doors are the UK’s most popular choice of door and Distinction Doors are the market leader with an impressive 50% share. Our door is widely renowned as having a proven pedigree and being the best you can get, because it offers a unique combination of stunning aesthetics, enhanced security and supreme structural integrity. Despite having the marketleading product, we have always kept our finger on the pulse. It’s only by monitoring and understanding what our customers want that we can be well positioned to pioneer new developments, deliver what the market needs and continue to lead the field. As a result, we unveiled our next-generation door at the FIT Show and, judging by the buzz we generated, it’s got everything you’ve been looking for and more.

“It’s been skilfully designed to save fabrication time and waste, helping our customers to realise significant efficiency savings.” 32

Our primary objective from the start of this new product development was to develop an innovative glazing system that delivers significant benefits to our customers, and I am delighted to say that the next-generation door has achieved exactly that. It’s been skilfully designed to save fabrication time and waste, helping our customers to realise significant efficiency savings. The next-generation door will be available pre-apertured in our six most popular door styles (Eclat Arch, Eclat, Esteem, Elegance Half Glazed, Classical and Classical Half Glazed) all in three different trimmable sizes. This relative simple concept delivers huge benefits. It saves on average two minutes in machining time per door, meaning fabricators can increase machine capacity without increasing labour costs. It also means significant savings can be made in energy consumption and waste disposal costs, whilst also protecting the environment. But that isn’t all. The door’s standout feature is the

processes as streamlined as possible in order to reduce manufacturing time. The next-generation door does exactly that and what’s more, it does so without any machinery investment or disruptive changes to processes.

revolutionary new integral glazing system, which has patent pending status. It has an internal one-piece glass retention bead that significantly reduces glazing time and glazing consumables by at least 50% when compared with the traditional glazing cassette system. These figures make impressive reading, especially when you consider that a major aim of every fabricator is to make

At the same time as benefitting fabricators through operational efficiencies, we’ve also succeeded in enhancing the door’s aesthetics even further. The glazing bead sits flush within the door, delivering crisp clinical sightlines and unrivalled balanced aesthetics with the door’s mouldings. And to give homeowners peace of mind, its specification has already proven its ability to satisfy the requirements of PAS24 2016, ensuring compliance to Document Q and Secured by Design certification as standard. Furthermore, we also unveiled a new glass range at the FIT Show within our stunning glass wall which certainly attracted plenty of attention! The new range will encompass everything from

classic to cutting edge, be available in all conventional sizes and will be triple glazed to offer maximum thermal efficiency and make cleaning and maintenance quick and easy for the homeowner. As you can tell from the figures, the next-generation door doesn’t just deliver small improvements, it

delivers innovations that set a new standard. For anyone looking to make the most of the composite door market and the opportunities that are available, the next-generation door by Distinction Doors has everything you need. READER ENQUIRY No: 0516/0064

To find out more about the next-generation door, visit www.distinctiondoors.co.uk/nxt-gen for everything you need to know.

May 2016 | www.glassnews.co.uk

0516/0065

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The UK’s Leading Glass & Glazing Newspaper

COMPOSITE DOOR

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COMPOSITE DOOR EXPERT

Haydon Statham, Sales Director at Phoenix Doors explains how installers can make more of the selling opportunities opened up by the ever-expanding composite door market.

There’s no doubting that today’s constantly-growing and evolving composite door market has changed significantly in recent years and now offers homeowners an unparalleled choice of quality products. Constructed using modern materials in both traditional and contemporary styles with myriad glazing designs available, composite doors can provide the 21st century benefits of aesthetics, security and thermal insulation - at prices to suit all budgets.

to be more sales-orientated in a very competitive market. Recent innovations, such as battery-operated keyless multi-point locking systems offer great selling opportunities. You can lock your front door with one click - just like your car. So quick and convenient!

From the top-specification Secured by Design 70mm double-rebated composite door with bespoke glazing and sophisticated locking system in an executive home to a more modestlypriced version replacing an end-of-life back door, these products all do the same job; essentially to fill a hole to secure a property. But perhaps we sometimes overlook the reasons why people want to replace their front door. Aesthetics and security play a large part; we’re seeing increasing trends for homeowners to replace their front door simply because they want a different style or colour, or need better locks. Thermal efficiency is another key reason to replace that draughty old timber door.

In recent months, we have experienced a big uplift in sales, much of it from our existing customer base, which illustrates the current strength of the composite door market. Closer examination of the figures showed that many consumers are upgrading from their early-generation PVC-faced doors composite doors to the latest composite versions. Another major factor is that doors wear out over their lifetime. Compared to windows, doors are opened and closed many more times and they take far more abuse, such as being slammed or kicked by boisterous children. Some purchasers moving into newbuild properties dislike the existing entrance door fitted by the developer,

preferring instead to stamp their own individual style on their ‘shiny new house’. With the rapidly-growing choice of colours being offered by composite door manufacturers these days, there’s no reason why the customer can’t have exactly the shade they want – even pink or bright orange! The front door is the first

thing you notice about a home; it focuses the eye, it makes a statement and unequivocally defines the character of a property. And for a relatively inexpensive outlay, compared to many other home improvements, it can be easily replaced if desired. That’s where installers come in. They can use doors to

‘get in the door’, so to speak, and by opening a dialogue with the customer, can use this opportunity to sell other products in their home improvements product portfolio, such as windows, roofline products or even an orangery. It’s a matter of changing perceptions towards doors and recognising the need

While they may not necessarily replace the windows at the same time, the composite door may offer installers a route in for that business further down the line. Tel: 01487 740469 READER ENQUIRY No: 0516/0066

May 2016 | www.glassnews.co.uk

70mm double rebated door

Continental Collection

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At Phoenix we are proud to have the widest range of door panels and glass styles in the UK! All of our doors are available in our wide selection of colours and spray finishes and can be combined with a plethora of glazing styles ranging from traditional designs, to basic, through to highly complex finishes such as our resin fusion design!

Any Door, Any Colour, Endless Combinations

www.phoenixdoorpanels.co.uk tel: 01487 740469 • email: info@phoenixdoorpanels.co.uk Phoenix Doors Ltd, West Newlands Industrial Estate, Somersham, Huntingdon, Cambridgeshire, PE28 3EB • tel: 01487 740469 • fax: 01487 740475 0516/0067

www.glassnews.co.uk | May 2016

DOORS

The UK’s Leading Glass & Glazing Newspaper

TOTALLY TAILORED ENTRANCE DOORS

TWR Bifolds launches

new premium product Bi-fold door specialist TWR Bifolds is delighted to announce that it has added an innovative new aluminium system to its product range.

Online Windows & Doors based in the West Midlands, has switched to Entrance®, AMK Hardware’s new composite door brand.

The company will now be manufacturing Synseal’s WarmCore system. WarmCore is an innovative aluminium folding sliding door system, which incorporates a radically different product design approach to deliver a new high performance glazing solution.

Online Windows & Doors has been an AMK Hardware customer for more than five years, and has always been impressed with its service and quality. So when they heard about Entrance, it seemed a logical step to take.

Managing Director Terry Richardson says the decision to expand its range further will allow TWR to continue offering its installers the latest, cutting edge products. He comments: “We are always looking to add products to our portfolio that are truly innovative and high-performance, so installers have the very best windows and doors to take to market. WarmCore ticks both these boxes and is a high-quality aluminium solution that offers peerless thermal performance.”

announcement by TWR bi-folds that it will be opening a new factory.

WarmCore features a 70mm front to back frame with a multi-chambered PVCu core, clad in aluminium. It also boasts a thermal core which significantly out-performs the polyamide thermal breaks commonly used to reduce the threat of a cold bridging on aluminium windows and doors.

At the beginning of 2016 TWR bi-folds also launched its premium fast-track service, which allows installers to achieve a three working day turnaround on aluminium bifolding doors.

The deal struck with Synseal to start supplying Warmcore coincides with the

TWR will be exclusively manufacturing bi-fold doors at its new factory in Peterlee, County Durham and it is set to be one of the biggest dedicated bi-folding door manufacturing plants when it opens in the summer.

For more information please call 0191 565 2200 or visit www.twrbifolds.co.uk. READER ENQUIRY No: 0516/0068

IF DOORS ARE NOT FIT TO SELL Most installers take their cues from manufacturers or other installers about what is legal to sell and install. If a door manufacturer, for example, says its door is fit for purpose, then it must be. If other installers sell and install it, it must be OK. But that’s a risky assumption. In consumer law, installers are responsible for what they sell and install, not the manufacturer. Other people’s assurances count for nothing in law. Planning and building regulations stipulate the standards and performance composite

doors are required to achieve so they can legally be sold and installed. Building Regulations are quite specific about security and thermal efficiency, and doors need to demonstrate they achieve them. Solidor CEO Gareth Mobley says: “Composite door manufacturers, as with all manufacturers, need to be honest with trade customers. If their door doesn’t meet certain regulations or standards, they need to make that clear, or improve their door so it does. Misselling puts customers at risk, and that’s wrong. “Our industry often ignores inconvenient regulations,” adds Gareth, “because we see others ignoring them and we don’t see people getting caught. Presumably VW thought it wouldn’t get caught cheating on emissions tests. But it was caught and it is proving to be very expensive. All composite doors should have a clearly visible CE mark. It isn’t a matter of choice; yet not all doors do. Does yours? Have you checked? It’s the law. In England and Wales, doors must achieve 1.8 U-value or lower. In Scotland it’s 1.6 U-value or lower. Yet some doors don’t. Does yours? Have you checked? It’s the law.

Solidor doors meet or exceed all the regulations and standards.

Check out Solidor at www.solidor.co.uk, call 01782 950 941, or follow @SolidorLtd. READER ENQUIRY No: 0516/0069

Entrance supplies everything except the frame; all the components needed to make a door so fabricators can sell matching composite doors and windows using their own profile. The package is totally tailored, so their composite door is unique to their business. To see how Entrance makes it easy and cost effective for you to sell totally tailored

Totally-tailored Entrance composite doors for Online Windows & Doors.

composite doors that match your windows call 02838 323 693 or visit www.entranceway.co.uk. READER ENQUIRY No: 0516/0070

STUNNING MODO INSTALLATION

FOR WILSON WINDOWS

Loughborough-based Wilson Windows completed an impressive Modo door installation recently for a homeowner in Queniborough, Leicester. Modo, from Apeer, is a design-led collection of composite doors, designed and manufactured at Apeer’s state-of-the-art production facility in Ballymena, Northern Ireland. Dale Wilson, Director of family-run Wilson Windows explains: “This was the first Modo door we have installed and while the installation

wasn’t the easiest we’ve ever done, the result is stunning. The arched frame required a little more precision than a standard frame, but we are more than happy how the installation went, and our homeowner is also thrilled; his new door is receiving a lot of admiring glances now! “The quality of the Modo door shines out, and although it’s at the top end of many peoples’ budget, once you see and appreciate the features and benefits it can offer, you want that level of design, insulation and security for your home. We sell Apeer as a premium

product, and have been installing their range of doors for about five years now.” www.apeer.co.uk Tel: 01509 211 660

www.wilsonwindowsloughborough.co.uk

READER ENQUIRY No: 0516/0071

HURST LIVENS UP PANELS PACKAGE Sustained growth in door panels at Hurst Plastics has prompted the company to further strengthen its installer business package. The company, which is the largest manufacturer of panels in the UK, achieved a third consecutive year of growth in door panels and is forecasting further growth as it approaches its new financial year. Mark Atkinson, Hurst Plastics’ Sales and Marketing Director, explains: “The door panel may be a mature

product, but Hurst continues to buck the trend and is maintaining a steady growth in this sector. Last year was good year for us in panels and we are projecting growth of around 3% next year, which surpasses industry-wide predictions for this product. In an era where many companies have abandoned the panels market, we are delighted to be investing and growing our brand to maintain our lead in the market. “Our installer package is one of the most comprehensive installer support packages, which equips Hurst customers with the tools they need to promote themselves and sell to the homeowner. The next stage in the development of this package has been to fully integrate door panels into our ‘Hurst Live’ trade package. Customers will be

able to access technical data, track and trace orders and configure, order and price door panels.” The package already provides full marketing and sales support, including access to product photography, fully personalised product literature, point of sale material and lead generation via Hurst’s website. The integration of door panels within Hurst Live will further simplify the process of ordering door panels and enable installers to secure more sales. Hurst’s collection of door panels features in its recently revamped 24-page brochure – The Definitive Collection. The brochure is available to download from Hurst Plastics’ new website – www.hurst-plastics.co.uk. READER ENQUIRY No: 0516/0072

May 2016 | www.glassnews.co.uk

7300

manager www.glassnews.co.uk | May 2016

DOORS

The UK’s Leading Glass & Glazing Newspaper

Just add profit...

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The Innovative alternative to Bi-Fold Doors

As part of an ongoing programme of security testing to PAS 24, leading sustainable building envelope specialist Schueco UK reports an increase in the number of its sliding door systems that meet this police-approved standard.

Brand new from Mighton Products, the Panoramic Door System. A timber/ aluminium Hybrid patio door that combines the thermal efficiency of a PVCu door with the elegance of timber. The Mighton Panoramic Door is a timber clad alternative to a PVCu, aluminium or timber bi-fold. The most obvious difference is that the panels can be moved and operated independently and are not fixed together like a bi-fold. As the door panels are independent, there is no connecting hardware. There are no unsightly hinges, handles or shootbolts, just beautiful smooth seamless sightlines. A Mighton Panoramic Door can be positioned anywhere in the track you choose and unlike a bi-fold, the doors don’t encroach into your living space or patio space. The Mighton Panoramic Door comes with security and thermal efficiency built in.

Newly qualifying systems include Schueco ASS 70.HI lift/slide double track, bi-parting and triple track doors, as well as the slideonly versions. Schueco ASS 70 FD and ASS 80

FD.HI sliding/folding doors (depending on design) have also been successfully tested. With the recently introduced Building Regulation AD Q and the continuing demand for improved security, this announcement will be welcome news for both specifiers and fabricators looking to deliver ultimate peace-of-mind to clients. While in general Schueco tests systems to the EN 1627 security standard – which

Customers buying the Panoramic Door will benefit from homeowner sales leads we receive. If you’d like to know how you can start making good profits, visit our website and send us an email from our ‘Contact us’ page. We will get back to you with more details and pricing.

Each system comes complete. All door panels are assembled and ready to fit, the surrounds are pre-cut and ready to fit on site. With a choice of supplying your own glazing and/or timber cladding, the system is as versatile as you are. To help you get started, the first system you buy comes with a free of charge ‘Assisted

The PAS 24 tests take the form of manual attacks with a prescribed range of tools, together with numerous mechanical bi-directional loadings to replicate attacks on the locking points, hinges etc. Additionally, approved locking cylinders must have features such as anti-bump and anti-drill. PAS 24 also includes hard and soft body impact tests to prove the strength and integrity of the aluminium frames, jointing methods and hardware, and it mandates the use of at least one sheet of P1A glass, or better, in glazed doors.

Fit’ where we come along and advise you or your customer on the installation process.

The doors come with a high quality powder coated finish to the outside and a timber cladding to the inside.

covers primarily manual attack methods – this regime is supplemented in the UK by testing to PAS 24, which is the police-preferred alternative.

For more information on the full range of compliant Schueco systems, go to mkinfobox@schueco.com.

Tel: 0800 056 0471 www.mightonpanoramic.co.uk READER ENQUIRY No: 0516/0074

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DOORS

The UK’s Leading Glass & Glazing Newspaper

Coming of Age Sliders UK has recently added the Veka Imagine to its bifolding door range, part of a new and rapidly expanding PVC-U bi-fold offer which has developed from its SBD accredited inline sliding door in 2008, with both PVCu and aluminium bi-fold doors added in 2009. “At an industry-wide level, we have seen the launch of two or three very accomplished PVC-U bi-fold door systems. These have redefined the potential of PVC-U as a material type in retail but also commercial markets”, says Steve Mines, Sales Director Sliders UK. He continues: “As a specialist door fabricator we’re working with leading PVC-U systems companies to bring those products to market alongside established aluminium systems. The point is that the gap between aluminium and PVC-U bifold systems is closing.” Sliders UK’s growth – it reported that it was 30 per cent up year on year Q1 2016 - has gone hand-in-hand with product development. The niche manufacturer became the first company to fabricate a Secured by Design accredited inline sliding door in 2008, adding PVC-U and aluminium bi-fold doors to its staple product range in 2009. It followed this up in 2011 with its manufacture of the ALUK aluminium bifolding door offer - the first aluminium bifold to be accredited with SBD status. “It’s one of the reasons why we opted to bring the Veka Imagine on board”, continues Mines. “It can be manufactured to an SBD and PAS24:2012 standard and so there’s a natural fit with our Ultimate Range of SBD accredited aluminium and PVC-U inline sliding, bifolding and composite door ranges. “But it’s also a product which delivers some very strong sightlines and technical innovations and in doing it at the price-point of PVC-U, rather than aluminium, we believe that it generates distinct opportunities for installers.”

PVC bifold doors will represent 39% of the total volume of PVC sliding patio and bifold doors – this despite considerable competition from timber and aluminium products. . . [The question is] . . . can and will PVC bifold doors take volume from the other materials?’ . . . they continue. The launch of the Veka Imagine, gives Sliders UK a second PVC-U bi-fold system in addition to its established Eurocell Ultimate Aspect PVC-U offer. With lead times of just two weeks, Mines argues, that the combined offer puts Sliders UK and as a consequence its customers, in a unique position. He says: “We’ll leave detailed market forecasts to the experts but what’s clear is that predictions for PVC-U products are promising. What’s yet to be seen is, if they will

and if so how much, market share will they take from other material types. “From our perspective because we offer PVC-U and aluminium bi-folds, regardless of where demand comes from, we can support our customers in meeting it. From a retail sales perspective you’re keeping the door open. If aluminium is too much, you’re giving the home owner an alternative.” The fully suited Veka Imagine system is available in 19 different panel configurations to a maximum of seven sashes, closing apertures of up to 6000mm wide and up to 2400mm height. The maximum sash width is 1000mm, while doors can be set to open inward or outward. Featuring custom designed hardware from ERA, the PAS24:2012 accredited Veka Imagine from Sliders UK also delivers top U-values of up to 0.94W/m2k and an indicative DSER rating of A+13 . Available in 18 foiled finishes the 70mm system is also available in a choice of beveled or sculptured sashes and beads. “This for me is another key differential in new generation bi-fold doors” continues Mines.

“The massively improved aesthetics from sculptured and beveled systems like the Ultimate Imagine, to the contemporary and flush finish of the Ultimate Aspect bi-fold combined with foils – it’s really delivered a step-change in end user appeal of PVC-U products.” The Ultimate Imagine also features other technical benefits. Hinges are fully adjustable and again come in a choice of white or black, while adjustable locks shootbolts and bi-directional hook locks, also provide additional security and compression. “What we’re seeing is new generation PVC-U products become more capable, deliver better aesthetics and become easier to fit”, says Mines. It’s not just the Imagine but is also evident in the Ultimate Aspect bifold. “90 per cent of the glazed screen can be opened, the system can be manufactured in a two to seven panel configuration, multi-point locking, anti-jemmy pins, SBD and PAS24, low threshold options – it’s all there in a PVC-U door. “It’s this innovation which is narrowing the gap between the performance of PVC-U and aluminium. The Ultimate Aspect and Ultimate Imagine doors are examples of how far PVC-U products have evolved and the aesthetic that they can deliver. “As a specialist manufacturer I think it’s where the real value of our offer kicks in, because it gives our customers access to multiple aluminium and PVC-U systems from a single point of supply and on a single delivery. “Predicting exactly where the market will go is difficult but the point is you always need to maximize return on each and every opportunity, which is what we’re geared up to supporting our customers in doing.” For more information contact sales@sliders-uk. com or visit the website at www.sliders-uk.com.

According to research agency D&G Consulting, the window industry may have so far underestimated the market potential of PVC-U as a material for bi-fold manufacture. The authors of the UK Annual PVC Window Door & Conservatory Industry Market Report, predict that bi-fold door sales will top 30,000 per year by the end of 2016 and 40,000 per year by 2018. ‘We forecast that volumes of bi-fold doors will continue to increase in volume and by 2018

READER ENQUIRY No: 0516/0078

May 2016 | www.glassnews.co.uk

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TECH TALK

The UK’s Leading Glass & Glazing Newspaper

Tech Talk with Strafford Cooke, Technical Manager, Mila

IS THE HARDWARE YOU’RE BUYING UP TO THE STANDARD?

Without third party accreditation, how can you tell? If you’re buying – or indeed selling – a product which has been PAS24, TS007, BSEN1906 or BSEN1935 approved, then it’s understandable to assume that it has been rigorously tested to meet that standard.

Of course, it will have been tested at some point, but I’m becoming increasingly concerned about the number of products on the market which claim approval but which have only realistically been successfully tested once or twice when they were first launched.

As I have said, it is an expensive process and the cost for smaller fabricators would probably be prohibitive, so cascading of test evidence is allowed for ADQ. However, the danger here is that, without independent checking all the way down the line, it’s all too easy for the cascaded test report to get diluted, and any variation from the report – even down to using different screws and packers will make it invalid.

Without some type of third party accreditation of the production process, buyers have no way of knowing whether the actual hardware they are buying on a day to day basis matches the quality of that

Similarly, PAS24 2016 will allow hardware tested to TS007 and TS008 to be used but, because even the TS standards don’t require third party accreditation, they only strongly recommend it, I’m not sure how test houses can be confident the products will meet the standard unless they themselves test them. The current state of the market puts Building Control bodies in a difficult situation. How can they have the confidence to sign off buildings fitted with Approved Document Q windows and doors if those products don’t have third party accreditation? In their position, I’m not sure that I would.

original product which was tested, or whether standards have since dropped. The only way to guarantee that, of course, is to choose a supplier who can demonstrate ongoing third party accreditation of its manufacturing.

“As a buyer, my advice would be to ask your supplier to send you a copy of the test report for any individual product so that you can check that is up to date and also ask for proof of their third party accreditation.” 42

This is a mandatory requirement for Kitemark and CE marking schemes and companies like Mila spend tens of thousands of pounds every year keeping up these accreditations. It’s important to us because, essentially, a Kitemarked or CE marked product offers the firm guarantee to a buyer that the product they are buying matches the quality of the original test unit. This is because third party accreditation of the manufacturing requires a factory audit and checking of the FPC (factory process controls). It’s not enough to know that a factory can make a product to that standard once, it has to be able to demonstrate that it can make it consistently. Third party accreditation is also required in order to become an SBD approved manufacturer but, crucially, it is not required to meet the requirements of Approved Document Q.

As a buyer, my advice would be to ask your supplier to send you a copy of the test report for any individual product so that you can check that is up to date and also ask for proof of their third party accreditation. Surely, any business which values its reputation can’t afford to risk supplying products which simply don’t meet the standards being claimed? It goes without saying perhaps that Mila’s Evolution and ProSecure door hinges are CE marked and Mila’s ProSecure and SupaSecure door handles, ProSecure patio handle, SupaSecure escutcheons are all Kitemarked so that our customers can be confident that the quality and strength of the products is consistent By Strafford Cooke, Technical Manager, Mila

READER ENQUIRY No: 0316/0080

May 2016 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Dave Chambers Works Director, HL Plastics With more than 25 years of experience in the industry in a variety of roles, Dave discusses his life at work and out of it. Balancing shooting, motorcycling, diving, flying and part-time firefighting along with family life, he certainly hasn’t got the time to be bored…

It’s all about you Where were you born, and which part of the country do you currently live? I was born in a small village called Duffield, about five miles north of Derby – and I liked it so much that I still live there!

Your favourite sports or interests: I have lots of interests and, like most people who have young families, not enough time to enjoy them properly. I’m very keen on clay pigeon shooting, but my current main passion is motorcycling. As well as days out in this country, a group of us (including our Design & Development Director, Adrian ‘Reg’ Redshaw) try to get away to Southern Spain two or three times a year where we hire bikes and ride around the Andalusia mountains. I’ve also had a go at some off-road biking over there which was great fun, but three days of that is pretty brutal on the body!

I’ve also served as a part-time firefighter with the Derbyshire Fire & Rescue Service for the past 25 years. It’s a pretty big commitment as I have to attend weekly training sessions as well as a series of courses throughout the year, but I do largely enjoy it – even though I’ve seen a few sights over the years that I wouldn’t want to see again.

Someone or something which inspires you: It might sound strange, but building inspires me. Whether it’s someone who has created a special building, or someone who has built a successful business – the ability to build something is a true talent.

A temptation you cannot resist: Motorcycling holidays in Spain!

in Malta at 70 mtrs deep and taught myself to fly a powered paraglider. I’m not sure they are great achievements but I certainly feel relieved I’m still here to tell the tale.

your career When and how you joined the industry:

The talent you would like to enhance:

I started as an apprentice mechanical engineer at the age of 17 before joining HL Plastics as a tool maker in 1992 and then moving on to Tarpey Harris (part of the same group) in the same position two years later. I then joined Eurocell as a design engineer/draughtsman in 1996 – continuing my college and university education throughout this time. In 2000 I was promoted to Project Manager before moving on to Polyex Ltd as Technical Manager in 2003. I re-joined HL Plastics in 2005 as Project Director Designate, becoming Technical Director in 2007 and then my current role of Works Director in 2010.

The job you do in 25 words! I am responsible for more than 250 staff in areas covering Production, Quality, Maintenance, Heath & Safety, Mixing/ Compounding Plant, energy management, procurement and associated schemes.

What do you think is the most important thing when dealing with customers?

I’d like to be able to make more efficient use of my time. I think I’m an efficient person already, but it would be nice to be able to generate some more free time.

and your future What would you do if you weren’t in the industry?

It’s quite simple really – to be able to listen and respond to their needs. Take on board what they want and act on it in a timely manner.

Your great achievement: I’ve been quite lucky really. Inadvertently, I seem to have managed to fit quite a lot in my life so far, so it’s difficult to narrow this down to just one thing. I’ve achieved a lot with regards to my education and both my professional and family life. I’ve scuba dived an oil tanker

I’ve always had a passion for drawing and designing, so I think I’d have been an architect. Creating and building inspiring structures would be an interesting profession.

What is your biggest ambition in life? Simply to be happy with the choices that I’ve made in life, both professionally and personally. I think that’s the true measure of success, not how much money you’ve got in the bank.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | May 2016

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

AVOCET AIMS KNOCK-OUT BLOW AT BURGLARS Avocet Hardware has launched the AIM Forensic Security System – a product it says can dramatically reduce the number of burglaries in England and Wales that are the result of forced entry through a door AND boost arrest rates. Clive Lloyd, Avocet’s managing director, said: “The latest figures suggest up to 74 per cent of all break-ins occur through a door. While a recent BBC report highlighted the fact that police forces across England only secure 14 arrests for every 100 burglaries. AIM tackles these shocking statistics head-on and has the potential to deliver a knock-out blow to burglars.” Avocet’s AIM Forensic Security System comprises a traditional door chain married to a high-tech housing that is home to a high-decibel alarm and a canister of DNA forensic coded spray. Installed unobtrusively on any doorframe, it activates when the door is forced and sprays would-be burglars with an invisible DNA liquid, which splatters onto both

skin and clothes and can stay there for weeks, even months depending on the regularity with which they are cleaned. Ingenuously, the spray is registered at the point of installation, making it unique to that specific address and door, giving the police all the evidence they’ll need to secure a conviction. It’s already been recognised by the Society of Professional Locksmiths in the USA, and is currently being used by West Mercia, Staffordshire, Warwickshire, Bedfordshire and West Midlands police forces, as well as Safer St Helens and Safer Worcester. “We firmly believe this product can make a huge difference in reducing burglaries in the UK and are confident we are the company to deliver this success,” added Clive. “As the national security sponsor of Neighbourhood and Home Watch Network we have access to the biggest crime prevention network in the country and will be making the most of that

ATK SUCCESS LOCKED-IN BY ROCKDOOR The success of Avocet Hardware’s ATK snap secure lock has been underlined by Rockdoor’s decision to switch to the company’s newest SS312 Sold Secure Diamond accredited and BS TS007 3-star rated product. Knock-out blow for burglars? Avocet’s AIM Forensic Security System.

to ensure that everyone in every corner of the country is aware of AIM and the burglar beating benefits it brings.” “Additionally, even greater awareness will be created through a marketing programme that will target local, regional and national newspapers as well as broadcast and social media. And, of course, every installer will be offered point of sale marketing material to help promote instore sales. Our intention with all of this activity is to give installers every chance of winning new business by stocking AIM.”

Focusing on the actual needs of the window and door industry, the two companies have created a unique proposition for UK fabricators and installers that has seen the development of

Much emphasis has been placed on the “fit and forget” concept by designing, manufacturing and supplying premium-quality stainless steel hardware that helps fabricators stand out in today’s tight market, and hugely benefits installers and end-consumers down the line. The “fit and forget”

range allows installers to protect their margins by eliminating the issue of expensive callouts due to hardware pitting and tarnishing when exposed to the elements. Working together for the past 12 years, the two hardware companies have developed many innovative products, with a recent example being Trojan’s Patriot Plus Hinge, which saw Total Hardware’s flag hinge sales increase 20% in the first six months after it was released. The slim pre-assembled hinge offers enhanced robustness with its patented anti-lift feature and additional pins to reduce twist, and comes in an extensive selection of finishes. For more information call Total Hardware on 01132 432255, or visit www. totalhardwareltd.co.uk.

READER ENQUIRY No: 0516/0083

“It’s definitely a product that we are happy to put our trust in.” Designed to deliver the ultimate protection in the fight against lock-snapping, ATK is the only cylinder for composite doors that carries the Master Locksmith Association’s highest rating – SS312 Sold Secure Diamond accreditation –, a British Kitemark TS007 3-star rating and Secured by Design accreditations. ATK also comes with a standard key, which allows all leading locksmiths to produce them quickly and easily, and without recourse to end-user registration. James Wilson, Area Sales Manager of Avocet Hardware, said: “ATK has fast established itself as the Avocet success story of 2015 – and confidence is high for 2016, especially when you consider we’ll be working alongside Rockdoor, whose plans for expansion are every bit as exciting as ours are for ATK.” For further information on Rockdoor visit www.rockdoor.com or call 0845 313 1012. For additional information on ATK and Avocet visit www.avocet-hardware.co.uk or call or call 01484 711 700.

READER ENQUIRY No: 0516/0081

50% IN ONE YEAR many innovative products, available to customers through a fast and reliable service.

Paul Sowerby, Rockdoor’s group sales and marketing director, said: “Security is paramount in this business and so the decision to switch to Avocet was easy. ATK easily outperforms the competition in repelling lock-snapping attacks and if that wasn’t enough, it’s also one of the only

Tel: 01484 711700 www.avocet-hardware.co.uk

HARDWARE SALES UP

National supplier for the trade, Total Hardware, has seen sales jump an impressive 50% in just 12 months as a result of its long-running collaboration with leading manufacturer, Walsall-based Trojan.

Rockdoor, one of the largest composite door manufacturer in the UK, began fitting ATK as standard on all of its Ultimate high security composite, stable and French doors at the beginning of March – a move that makes the Lancashire-based company become the first composite door manufacturer to make ATK its standard lock.

Sold Secure and Secured by Design rated thumbturn locks on the market.

READER ENQUIRY No: 0516/0082

KENRICK CLOSES THE DOOR

ON HOME INVADERS

Kenrick has unveiled the Excalibur Fast Lock - a high security new door lock, which has been designed to combat the unpleasant crime of home invasion burglary. Steve Williams, Kenrick’s Sales and Marketing Director, explains: “Sadly, home invasion burglary, where the homeowner is completely taken by surprise on their doorstep, is a growing problem. A burglar follows the homeowner to their front door, forces their way in behind them and steals their valuables. It’s fast and it’s frightening.” It’s estimated that a UK household is attacked every 30 minutes by an invader, with unfortunate householders coming face-to-face with burglars in around 20% of domestic burglaries. “It’s an alarming indication of the culture of crime that now exists in our society”, adds Steve. “That’s why I am so pleased to be

bring this superb product to market. I hope that it will reduce the incidences of this worrying crime and help to make homeowners feel safer in their homes.” Built to the same exacting standards as the Excalibur door lock, the Excalibur Fast Lock operates in the same way as a standard lever/lever lock. Its main difference is when closing the door; the user simply lifts the lever as they enter through the door and it is then securely locked from both sides without having to use a key. To unlock the door, the user turns the key and pushes the handle down. In addition to providing fast, secure locking, the new lock has an obvious advantage over other fixed pad locks and fast locks because the user cannot accidentally lock themselves out – they have to physically throw the lever to engage the hooks to lock the door. This design feature overcomes the risk of the

homeowner being locked out by a small child slamming the door from the inside or by a gust of wind blowing the door shut. The new door lock will also work with a thumb turn cylinder as an option which eliminates the need to use the key on the inside to open the door. Tel: 0121 553 2741 www.kenricks.co.uk

READER ENQUIRY No: 0516/0084

May 2016 | www.glassnews.co.uk

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If handles grew on trees...

0516/0085

www.glassnews.co.uk | May 2016

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Dekko’s new uPVC window is a smooth operator Dekko Window Systems, the Lancashire based fabricator behind the highly-regarded Räum range of premium-quality doors, is launching its latest innovation in the form of Räum Infinity, a new selection of uPVC windows and doors featuring smooth timber-style joints. The range is manufactured using revolutionary graf welding technology and aims to capitalise on the buoyant timber alternative market that Dekko has already tapped so successfully as a leading supplier of Residence 9. The main USP on Räum Infinity can be found on the corner joint. Where traditional uPVC frames feature unattractive 3mm corner grooves left behind when excess plastic from the manufacturing process is removed, Dekko uses state of the art machinery to force this unwanted material inside the frame, thereby eliminating the corner weld and leaving behind seamlessly smooth timber-style joints. Dekko sales director Kurt Greatrex comments: “For many consumers, the big drawback with uPVC has been the unsightly corner weld, but with Räum Infinity that is no longer the case. With its beautiful smooth finish, Räum Infinity looks more like a wooden window than uPVC, and will appeal to discerning consumers at the higher end of the market. The seamless weld is a genuine leap forward in uPVC window technology and it gives our trade customers the opportunity to really position themselves right at the forefront of the market.” Räum Infinity windows are available in a choice of two systems – the Deceuninck 2500 and Deceuninck 2800 profile series – and the

GLASSOLUTIONS & Aztec Windows pair up to deliver superior casement windows Market-leading UK glass manufacturer, GLASSOLUTIONS, has provided sealed unit solutions for a Coventry glazing firm’s flagship product range, helping it to deliver windows which combine a traditional appearance with cutting-edge functionality.

full range of Deceuninck foils, including the new heritage range. Maco locks are included as standard as well as a choice of premium quality hardware. Other key features include mechanically jointed transoms and mullions, as well as attractive equal sightlines, further enhancing the timber aesthetic. To help installers sell the benefits of Räum Infinity to the end user, Dekko have a comprehensive marketing support pack that includes window samples, corner samples, a T-Bar sample (incorporating mechanical joints and smooth welds), a display stand, a wall board, brochures and other point of sale material. “You really need to see Räum Infinity for yourself to appreciate the difference, so feel free to contact Dekko if you would like to order a sample or visit our dedicated Räum showroom,” Kurt concluded. Founded in 2008 by Gary Torr and Kurt Greatrex, Dekko Window Systems are firmly established as one of the UK’s leading Residence 9, Deceuninck and Kommerling fabricators. The company operates from a 55,000 square foot facility in Ashton-underLyne and was recently named one of the London Stock Exchanges 1,000 Businesses to Inspire Britain.

Coventry-based Aztec Windows approached GLASSOLUTIONS to manufacture sealed units to be used in their new Prestige Collection. This range of flush casement windows creates a fusion of the past and the present, combining the aesthetics of traditional timber casements with the security and energy efficiency of modern uPVC windows. Being mechanically jointed, rather than welded, this window range forms the basis of Aztec Windows’ premium product offering for domestic glazing and heritage projects. As a unique product at the apex of its market, Aztec Windows saw no room for compromise on quality in developing the Prestige Collection with supply chain partners Veka and GLASSOLUTIONS. The company was keen to source a sealed unit manufacturer who could guarantee a superior quality product with excellent thermal efficiency, as well as a ten-year warranty. With its Planitherm Total+ range of sealed units, GLASSOLUTIONS was able to fulfil Aztec Windows’ brief. As the energy-efficient

For more information contact Dekko on 01614060055 or visit www.dekkowindows.com.

glazing solutions of choice for window makers across the UK thanks to its U-value of 1.4 W/ m2K, the low-E coating of Planitherm Total+ optimises the balance between maximum light transmission and a comfortable internal temperature. In addition to being highly durable, this glass product is also superb in terms of its neutrality and clarity. Michael Hagan, Aztec Windows’ Director, said: “We’re very pleased with our decision to have GLASSOLUTIONS as one of our supply partners. Maintaining a building’s aesthetic while ensuring it conforms to the highest thermal performance standards can be a tricky part of any glazing project – but discerning homeowners have come to expect high standards on both fronts. The use of Planitherm Total+ in the Prestige Collection is the ideal solution. “Overall we have a powerful differentiator here - installers love Prestige because it is glazed on-site in the usual way, unlike other solutions which are glass bonded in the factory and can cause big problems on-site should breakages or damage occur.” Designed by Aztec Windows themselves in collaboration with Veka, and featuring GLASSOLUTIONS’ market-leading Planitherm glass, the Prestige Collection provides a solution to consumer demand for a casement window which better replicates traditional timber frames, but brings modern standards of energy efficiency, security, and thermal performance. With a fully mechanically-jointed framework for strength and a flawless finish, available in foiled wood-grain finishes in a selection of shades, Prestige flush casement windows are ideal for both architecturally sensitive domestic refurbishments and the conservation market. www.glassolutions.co.uk

READER ENQUIRY No: 0516/0086

READER ENQUIRY No: 0516/0087

Residence 9 takes lead machine to next level Residence 9’s (R9) retail marketing campaign is generating leads for installers as more and more homeowners insist on R9 windows for their homes. R9’s ‘windows the way they’re meant to be’ are designed for British homes. Advertising and PR in homeowner magazines, and active social media on Twitter, Facebook, Instagram and Pinterest is taking the R9 message to homeowners. Massively growing numbers of homeowners are using the R9 website to find their local R9 installer. There has been a 25%

increase in searches month on month from November to January. R9 Managing Director Dan Gill says: “Marketing your products well is a hefty investment, and cost can limit activity. And it’s even more difficult if you don’t know where to start. We want our installers to sell

Residence 9 takes lead machine to next level.

more R9, and we want to help them do that. So we’re investing in telling homeowners why they should think of R9 first and how R9 can transform their homes. And it’s working.” R9’s postcode search shows homeowners the five installers nearest their home and new icons indicate the experience they offer. Homeowners can clearly see who has a showroom, who has completed over 20 R9 installations and who has installed R9 in a conservation area or listed buildings. “The icons on the postcode search results mean that homeowners can choose the installer with the R9 experience they want, with more information than just location,” says Dan. “Homeowners often know what they want, they just need to know where they can get it. If you live in a conservation area or a listed building you’ll want an

installer who has worked on that type of property. “So the leads R9 installers get from our marketing and postcode searches are really high quality,” Dan adds. “R9’s an easy sell. Now we’re making it easier and easier for R9 installers to sell more R9. “We’re launching The Residence Collection at the FIT Show. It will change the way the industry sells windows. We’re really excited about the opportunities for new business. We think it will change your business forever.” Visit stand 370 at the FIT Show to experience The Residence Collection. Or to find out more about R9 visit www.residence9.co.uk or follow @residence9. READER ENQUIRY No: 0516/0088

May 2016 | www.glassnews.co.uk

0516/0089

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Astraseal launch ‘game changing’ new window Astraseal, the Wellingborough based uPVC and aluminium trade fabricator, have announced they can now manufacture windows and doors with Modus, Eurocell’s ‘game changing’ new profile system. The result of a £3m investment by Eurocell, the various Modus options boast the look and performance of aluminium and timber but without the weightier price tags, giving installers and homeowners the best of both worlds. Astraseal marketing manager Zac Nedimovic comments: “With its seven or eight chambers and various aesthetic options, Modus is a truly innovative system that will help our customers differentiate themselves in an increasingly competitive market. Modus can achieve U-values as low as 0.7, which exceeds even Passivhaus standards, and is made with 50% post-consumer recycled PVC-u, so has the green credentials that modern consumers are looking for.”

“One of the major benefits of the Modus system is its versatility,” Zac continued. “Modus has three sash options – standard, slim and flush - and can be finished in over thirty colours, including the sought-after shades such as Quartz Platinum, Asphalt, Crown Platin and Agate Grey. We can also colour coat Modus frames in any RAL colour, courtesy of our in-house spray booth.” Following the opening of a new factory in Hampshire, Modus is the latest Eurocell system Astraseal have recently added to their portfolio. The company recently launched Eurologik 70mm windows and doors, Charisma vertical sliding sash windows, Aspect bi-folding doors and the new Skypod skylight system. These products join an already comprehensive range, consisting of REHAU and Smart System windows and doors, and complete conservatory and orangery packages based on the Synseal Global roof. The firm also offers specialist products such as fire rated windows and doors and curtain walling.

DUNGANNON EUROSASH VERTICAL SLIDER GAINS

FIRST EVER A++ RATING WITH LOWEST U-VALUE

Specialist trade fabricator Dungannon Window Company LTD has been awarded the UK’s first-ever BFRC A++ Rating for a PVC-U Vertical Slider and also achieved the lowest ever U-Value for the style, at 1.0 W/m²K. Dungannon’s double achievement for its Eurosash Superior Triple 1.0 PVC-U window not only opens major new domestic and commercial markets for the Vertical Slider style but the low U-Value even brings the window within reach of Passivhaus standard in some buildings.

For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk. READER ENQUIRY No: 0516/0090

Specialist fabricator Mercury Glazing has just given an insight into the popularity of its newly launched VEKA FlushSash window by releasing a few pieces of sales information. Sales in the first week exceeded £20,000 and enquiries have totalled over a quarter of a million pounds so far! Chris Reeks, Mercury’s Sales and Marketing Director, commented: “The VEKA FlushSash is an exceptional product that we’re proud to have in our portfolio. It has all the heritage looks of a nineteenth century window that sits flush within its frame and is virtually indistinguishable from the timber equivalent, yet has all the thermal efficiency benefits of a modern PVC-U window. We always knew it would fill a sizeable niche in the market and we are being proved right based on our experience to date.” However, what really sets the window apart is its compliance with Document Q. Chris explains: “We use Securistyle

stays and the Maco locking system on the window as a standard. When coupled with Maco hinge protectors the product becomes Document Q compliant, suitable for use in Newbuild applications too.” The sales efforts so far are already allowing Mercury a valuable insight into market trends in the heritage sector. Chris says that the coloured foil options are proving particularly popular, especially the white foil option that emulates traditional painted timber. Also very much in demand are monkey tail window handles and Astragal bars to complete the heritage appearance. Despite the success of the FlushSash, Mercury is already planning its next move to stay ahead of the curve. Chris says: “We are already looking to build upon the interest with a view to offering a mechanically jointed outer frame option, and are reviewing an option whereby we can provide an aesthetically pleasing fully mechanically jointed frame and sash window.”

Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY No: 0516/0092

whole new markets in both domestic and commercial.” The Superior Triple 1.0 is the latest big step in Dungannon’s 17-year evolution of its Eurosash window, which has included other milestones including the first ever ‘A’ Rating for a PVC-U Vertical Slider with Spectus. It also comes as the Co Tyrone company prepares to celebrate 30 years in business. Gary Givans explained that a building may be able to achieve Passivhaus status with a window U Value of 1.0 W/ m²K, given that the glazing has a centre pane U Value of 0.7 W/m²K as well as the exceptional airtightness, along with other additional measures to meet the standard. He added that, while the BFRC Rating scale applies specifically to the UK, it is also widely recognised in the Republic of Ireland, where Dungannon also has many customers. www.spectus.co.uk READER ENQUIRY No: 0516/0091

Senior takes care of light & space Windows and curtain walling from Senior Architectural System’s innovative Hybrid range have met the requirements of an exacting design brief from NPS Architects to be successfully specified for use on a new care home in Gorleston, near Great Yarmouth.

Mercury Glazing is a specialist trade fabricator. Alongside the VEKA Halo FlushSash it also fabricates the Spectus vertical slider, timber vertical slider windows, aluminium commercial products and aluminium residential products. It’s got a great – and growing – reputation for delivering what’s needed. And if the success of the FlushSash and the plans that are already forming to offer a little bit extra are anything to go by, it’s a reputation that’s well-deserved.

Dungannon Director Gary Givans says the Vertical Slider is still growing in popularity in all parts of the industry, and at the same time customers are demanding more and more energy efficient windows: “Now, for the first time, they can have both – and without compromise.” He added that the company could still have gained the A++ label with a window U-Value of 1.1 W/m²K: “But we believe both the U-Value and Passivhaus are becoming more significant so we decided to go the extra mile. It took a lot of hard work to get there, and with a lot of support from Spectus, but the early feedback from the trade tells us the Eurosash Superior Triple 1.0 will open up

All products are manufactured from Astraseal’s 110,000 square foot manufacturing facility in Wellingborough, which has capacity to produce 4,000 frames per week.

Mercury’s FlushSash taking the market by storm

The unique window, developed in association with Spectus, uses 28mm Kryptonfilled triple glazing with twin Thermobar spacers and mixed thermal and steel reinforcing, along with Eurosash’s own unique 12-part sealing system for dramatically reduced air leakage.

Lydia Eva Court is a ground-breaking care home which has been specifically designed to enable people with dementia to live as independently as possible.

Informed by the latest in dementia research, the design of the project has been greatly influenced by the need to create a light, spacious and comfortable environment. The innovative construction of Senior’s Hybrid range, which combines the durability of aluminium externally with the environmental benefits of timber internally, made it the ideal choice for the project. Featuring the slim sightline of Senior’s Hybrid Series

2 windows in addition to Hybrid Series 1 windows that perfectly complement the Hybrid Series 3 curtain wall system, the new care home also benefits from Senior’s robust SD doors. Fabricated and installed by supply chain partner Ali Systems, the glazing systems have helped maximise the flow of light into the interior spaces to provide exceptional performance and a low maintenance solution. Perfectly suited for use in the care home sector, Senior Architectural System’s Hybrid curtain walling system incorporates a timber composite, which offers a residential feel to the interior of a building, while aluminium externally provides exceptional durability and high weather performance. For more information about Senior, visit www. seniorarchitectural.co.uk READER ENQUIRY No: 0516/0093

May 2016 | www.glassnews.co.uk

0516/0094

Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas. Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Sternfenster is celebrating 1 year of StyleLine with an exciting new product addition Launched a year ago, StyleLine is the award-nominated range of windows and doors from Sternfenster that has pioneered the seamless welded joint in the UK. To celebrate the first year anniversary since the introduction of its unique timber look collection, the fabricator has announced it will launch a brand new system within StyleLine, aimed at period properties. “It has been a fantastic 12 months for StyleLine, which is currently retailed via 42 exclusive partners,” said Steve Lane, Sternfenster national sales manager. “They all benefit from very strong marketing and showroom support

from Sternfenster to help promote the range to the end consumer - a strategy which has translated in sales for this product consistently growing month on month.” “Express” access into conservation areas

Building on the StyleLine success, the fabricator has revealed it will shortly introduce a new flush sash casement window to strengthen its offering for installers operating in regions with strict planning permissions, as well as for those wanting to appeal to the more complex range of consumer requirements. Steve explains: “Our priority has always been about maximising choice for our trade customers by bringing innovative, high-quality products on to the market and, with the StyleLine brand going strong, we’re now expanding the range with a completely new and exciting window.

“This will make it easier for our installer-partners to access those difficult conservation areas with a product that delivers the sought-after flush sash timber aesthetics, while offering best in class weather performance, security and insulation,” added Steve. Based on the new Deceuninck Heritage Flush Sash, the new product will be available from stock in 26 colours, complete with matching ancillaries, trims, and accessories. Sternfenster’s new window offers increased functionality for the end-user, being the only flush casement of its kind with a night vent locking position. Produced with

customers further strengthen their position as the leading home improvement names in their area,” added Steve.

the fabricator’s industryacclaimed seamless finish, the new StyleLine addition will enable Sternfenster’s trade customers to appeal to an even wider audience – from period property owners, to buyers living in contemporary homes.

More new products to follow

A brand to remember The StyleLine range has been designed with the consumer in mind, boasting features and benefits that are making it irresistible to the homeowner, and very easy to sell for the retail installation company. Steve said: “Every aspect of StyleLine’s visual identity has been carefully created to appeal to the end-user and help our retail partners sell high-quality products easier, and at higher margins. We’ve produced comprehensive suited marketing collateral ranging from branded window stickers and showroom prints and product stands, to brochures, press adverts, all the way through to dedicated StyleLine lorries that are increasing market awareness for our products with every delivery, and benefitting our trade customers as a result. “But StyleLine isn’t just an attractive brand – aside from its strong saleability, our exclusive range of technologically advanced frames is also delivering better security, functionality and overall performance for homeowners to enjoy. These characteristics are contributing to making StyleLine a success within the consumer market, and helps Sternfenster’s trade

With an abundance of new systems being launched last month at the FIT Show, the fabricator is set to add even more new products to its offering over the next couple of months, including the R8 and R7 from the Residence Collection. “We certainly expect a large number of forward-thinking installers to begin offering the new flush sash casement window alongside our other StyleLine products – in today’s highly competitive market, unique selling points are everything, and our new systems, combined with our advanced manufacturing processes and strong brand, are perfect for firms looking to differentiate themselves,” said Steve. He concluded: “Our goal is to always supply our customers with top notch windows and doors that enable them to fully capitalise on the market demand, and we’re not shy to invest in new machinery, skill development and comprehensive customer support to ensure they are ready to hit the ground running and gain competitive advantage over their peers.” For more information contact Sternfenster on 01522 512525, or visit www.sternfenster.com. READER ENQUIRY No: 0516/0095

May 2016 | www.glassnews.co.uk

Fuel your potential If your business is small, but your ambitions are great, we can help! At Sternfenster, we nurture your potential and oﬀer you the support you need to grow into a recognisable double glazing company in your area. Here’s how:

Capitalise on every upselling and cross-selling opportunity with our comprehensive range: PVC-U and aluminium windows and doors, Residence 9 and StyleLine timber-look frames, Spectus vertical sliders, and composite doors

Order products quick and easy with our simpliﬁed price grids, and via our online quoting and ordering facility – send personalised quotes to your customers straight from our system

Make more proﬁt on your installations thanks to very competitive trade prices from one of the largest fabricators in the UK

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Enjoy full support from your supplier with free sales and marketing materials, designated Customer Service Manager to help with any queries, no-quibbling 24 hours re-make policy, two-hour delivery slots, and more!

Become the “go-to” home improvement company in your area with real support from Sternfenster! Call 01522 512 525 www.sternfenster.co.uk

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Windows

Blinds

FIT SHOW 2016 REVIEW

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

EDITOR’S FIT SHOW

HIGHLIGHTS

Glass News’ Editor, Chris Champion, sticks his head above the parapet and risks mentioning a few of the stands and products that caught his eye at FIT 2016. Were there more? You could write a book: and apologies to anyone who feels they should have been mentioned. There’s always FIT 2017! This was a real showcase for the trade with launches of new products throughout the show. Although impossible in the three days to view everything in detail, a number of companies held special presentations and receptions or made particular effort to be seen. If you wanted to get noticed, Bison’s ‘Only Fools and Horses’ theme certainly got attention and even some of the Bison team cringed at the antics of the lookalike ‘Del Boy’! However, it was interesting to note that Bison are one of the 10 initial fabricators ready to fabricate the Warmcore window, the warm aluminium product from Synseal. When Warmcore was launched and the bifold door was shown, the inevitable question from the trade press was about when we could expect a Warmcore window system. Well, it’s here and was on display on Synseal’s stand, complete with David Leng demonstrating the product. Synseal know how to do things right. Participants at the presentation were furnished with wireless headsets so that every word of the presentation could be heard despite the inevitable ambient noise

A busy REHAU stand and their Agila system

DOORCO Korea’s Tony Cha; Dave Walker, Distinction Doors; Leon Lo, Nan Ya; Dave Gomersall, Distinction Doors.

in an exhibition hall, announcements over the tannoy, and the odd blast of noise from machinery demonstrations. Believe me, it made a big difference to everyone trying to hear. In amongst all this, and very much allied to Warmcore, is Promac’s second generation Graf Synergy SL4 FF quad welder that Warmcore fabricators are looking at with more than a little interest. Epwin took the opportunity of presenting their new Optima system right at the beginning of the show and before tiredness and alcohol jaded everyone. This was just one of the double decker and very impressive stands. Although everyone knew Optima was coming, to see it on the stand and to witness the Kitemark licence ceremony with Epwin’s Clare O’Hara receiving it from BSI, it heralded the launch of the new system which, cleverly, is capable of parts being interchangeable with Profile 22, Spectus and Swish. Certainly this represents a significant investment on the part of Epwin and the new extrusion lines and technology that has been adopted, is evidence of total commitment to the future.

Deceuninck’s Roy Frost promotes the 26 colourways they have from stock.

It seemed to me that there was more effort than ever to be noticed at FIT and there were clever ways of doing it. Made for Trade were

Detail of VBH’s Invisifold hardware for their door system.

launching their Korniche aluminium lantern. While Bradley and Ashley Gaunt designed the whole system, which is quick to put together and stunningly beautiful to look at, I hadn’t realised that father, Richard, was a dress designer on the side! He had put together the eye catching and creative outfits that Made for Trade’s promotion girl wore, with a different outfit each day. From the look of the crush on the stand, Made for Trade have got a winner. And talking of being different, Distinction Doors cleverly employed a robot to talk to visitors about their next generation GRP insulated composite door. A clever innovation that, apart from being pre-apertured to save time, disposal of waste and so on, negates the need for glazing cassettes as the IGU is simply slipped in and a bead secures it. Obviously some saving on glazing time and glazing materials. What I liked was that by disposing of a cassette, everything lines up….the edge of the depression mouldings lines through with the in-place ‘cassette’. Neat.

May 2016 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

FIT SHOW 2016 REVIEW fitshow.co.uk

Aluwood’s Callum Grant explains the aluminium and timber hybrid concept.

Sealco’s Alan Malcolm presented their new Yale Revolution Window Hinge.

It’s a lot of fun at Bison with their ‘Only Fools and Horses’ theme.

Leon Lo from Nan Ya chatting with Tony on the DOORCO stand. All smiles and no bloodletting!

Sealco, the hardware distributor based in Scotland has joined with Yale to bring a real ‘safety first’ reversible window hinge called the Yale Revolution Window hinge. Capable of being locked in various positions, it makes it easy to clean yet prevents the dangers of children, or inebriated Scots, falling out of the window. Sealco has serviced the Scottish market for a long time and has a reputation for service. This new hinge will help with stocking issues and, it’s rumoured, Sealco may be looking towards invading the market south of their borders. Now the Scots don’t usually get much further south than York when they decide to invade England, before we send them back north with their tails between their legs. However, with this new hinge and the exclusivity to Sealco, the invasion south could be very much more successful, this time! DOORCO had a busy stand and were showing their pre-apertured GRP door along with an innovative hybrid timber door that dispels the thermal issues normally associated with solid wood doors by having a polyurethane foam core. It was being shown as a prototype to gauge customer reaction and it was getting a lot of attention. Tony Cha and some of his team from DOORCO Korea had flown in for FIT and it was nice to see the camaraderie within our door industry with the boys from Distinction Doors and

Andrew Glover and James Elston, Solaris Solar.

VBH were showing the greenteQ Invisifold, the exciting new system for slide and fold doors and, importantly, windows. Invisifold is the first ever solution that allows standard door and window profiles to be used for slide and fold applications and will be available for most profile systems. It is incredibly clever and homeowners love the flexibilty it offers them, while the manufacturer and installer appreciate the ease and speed of fitting. BSI were on hand to pass over the certificate for PAS24 to VBH’s Peter Rowland.

Take a card, any card. Bradley Gaunt appears to be doing card tricks while promoting Made for Trade’s new Korniche aluminium lantern.

John Crittenden and Clare Crockett from Carl F Groupco were launching SmartSecure which features the Fuhr 881 multitronic, fully motorised, multipoint locking mechanism. There was a whole range of access devices for convenient door opening, including smartphones. It was really a matter of how you want to do it – pad, phone, card in your pocket, the list seemed endless. All very impressive and, what could have been something that was boringly techie, was completely negated by Carl F Groupco’s John Crittenden whose amusing, relaxed and deadpan delivery reminded me of Les Dawson at his best! There’s always television after a hardware career, John! Roy Frost and his colleagues at Deceuninck were into colour. 26 colourways for the Deceuninck Heritage 2800 window system were on offer, and all from stock. Although colour was high on Deceuninck’s agenda, much more was on offer. Fully reversible windows; Monorail, their large pane patio slider; the unique ‘slide and swing’ and the ever smiling Roy Frost and his team to offer a guided tour of the products. Good stand.

John Crittenden and Clare Crockett, Carl F Groupco.

www.glassnews.co.uk | May 2016

Peter Body and Callum Grant seemed to be kept busy on their Aluwood stand. The hybrid system allying timber with aluminium may not be new but it is, nevertheless, beautiful to see. The attraction of a timber interior and the protection of aluminium

FIT SHOW 2016 REVIEW

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

DOORCO’s Mike Roe shows the pre-apertured door.

externally, is appealing. It was something different that definitely caught the eye. Solaris had an interesting concept with their Solaris Roof. Combining a solid roof with solar panels, it is claimed it can supply up to 75% of a home’s electricity requirement.

Synseal’s David Leng presents Warmcore warm aluminium to the trade press.

Apparently it’s easy to install and is a flat pack product with training from Andrew Glover and his team. Interesting. Rehau’s Agila brand that targets the door market with everything from sliding and multi-folds to composite, firedoor and

even Passivhaus means that a customer can manufacture and install a proven Rehau product for each and every door application. Importantly, Agila suites with Rehau’s Total 70 so there is a formidable suite of products available. Rehau was pretty much in evidence wherever you went. Fabricator stands, hardware companies, foiling companies….I believe Rehau products were featured on as many as 12 different stands. That’s clever! Titon has been running a teaser based on ‘Area 24’ and at the show this was revealed to be their extensive laboratory and testing facilities for PAS24 for their hardware for

Award winning for their innovative social media the Mila stand was as pretty as a picture as well as being highly informative.

Martin Althorpe, Epwin Group, shows the trade press the new Optima system.

The meaning of Area 24 revealed on the Titon stand.

Holding hands with Distinction Doors’ robot, Glass News’ Christina Shaw learns about their next generation GRP insulated composite door.

VBH receive the Kitemark certificate from BSI’s Lorraine Balch.

timber, PVCu and composite aluminium windows and doors. And what can you say about Mila? They succeeded in making hardware look decorative. To me, and a lot of others I talked to, Mila’s stand, while not as costly as some, was probably the best thought out. It was colourful, informative and, simply, genius. From the multi-coloured handle tree, the girls in their flowery dresses – the whole thing was fun and their social media and posting of pictures throughout the show deservedly won them the Social Media Award at the Gala Dinner. Maybe people don’t like to see multiple winners but I would have had them vying for a stand award, as well as that of social media.

Epwin’s Clare O’Hara receives the Kitemark Licence for their Optima System from Lorraine Balch of BSI.

May 2016 | www.glassnews.co.uk

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0516/0098

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FIT SHOW 2016 REVIEW

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Selecta - FIT for the Future!

Sales Director Andy Green and Marketing Manager Mark Walker give their thoughts and reactions to what the FIT Show meant to Selecta and the mood within the camp following the show.

Continued from page 1... More than 180 exhibitors occupying four halls did more than deliver their products and services however; they did it with a style and pizazz that has barely been witnessed for many years. Stands were exceptional in their creativity and innovation at all ends of the spectrum, with ‘fun’ being the prerequisite for many. Coffee shops were dotted around the halls with Trueman offering a ‘Friends’ experience that was appreciated by a full house of visitors throughout the show. Competitions and promotions thrived with the Composite Wood Company finally donating the cabin that dominated its stand and the concourse between halls to a deserving customer for his disabled son. The Gala Dinner continued the upward spiral with almost 900 guests experiencing a Great Gatsby-themed extravaganza that included song and dance routines, trapeze and fire-eating and juggling acts that would please any West-End audience, with many guests embracing the 1920’s theme with some stunning period costumes. The announcements of the winners of the Master Fitter Challenge and Exhibitor Awards punctuated the evening with guests then dancing well into Thursday morning. What the 2016 FIT Show represented was the window, door and conservatory industry at its very best: innovative, confident, extravagant and intent on enjoying itself. All of which has led to The FIT Show outgrowing the Telford venue and necessitating a move to The NEC for May 23rd to 25th next year with a clamour for stand space that signals a great future for the industry.

“What the 2016 FIT Show represented was the window, door and conservatory industry at its very best: innovative, confident, extravagant and intent on enjoying itself. “ READER ENQUIRY No: 0516/0099

For Selecta, the timing of the FIT Show was perfect enabling them to not only promote new products to the industry but also to be able to have a chat with customers and others within the industry regarding their current and future developments. Andy explained “We saw the FIT Show as the perfect opportunity to open Selecta up to the industry and not just to our existing customer base. Predominantly in the past, there hasn’t been much focus on the team, or Selecta family as referred to, the people who make things happen on a daily basis. No business is run by one person and it’s the family ethos and team effort that everyone will now start to see, through our marketing campaign and whilst we were at the FIT Show.” “Since my appointment, I’d expressed the importance of promoting the team ethic and people getting the recognition they deserve, whilst also involving them more in the business. There was a fantastic effort from all involved with the FIT Show, from the shop floor upwards from the Selecta 5-a-side football team, the preparation of the stand products by the Lamination and Specialist Doors Departments to the logistics and transport. Then there’s the people who were on the stand, there is a tremendous amount of hard work that sometimes goes unnoticed and it’s these people that make it work and help us to be who we are today. Oh and by the way, Selecta won the 5-a-side football tournament which was another great team effort in difficult wet conditions!” Andy continues “At the FIT Show the stand was very busy for the three days with excellent interest in our new sliding sash window and new range of composite doors. There was increased interest in our improved bi-folding door system, which we showcased in an aluminium foil and found that people actually thought it was an aluminium system! Our Advance 70 Chamfered and Sculptured System was as popular as ever and we welcomed a large amount of leads, not only from new customers but also from our existing customer base who had an opportunity to see the new products in their fullness for the first time.” Contact Selecta on 0121 325 2100 or email info@selectasystems.com. Follow us on Twitter @SelectaSystems and #bepartofthefamily. READER ENQUIRY No: 0516/0100

TROJAN CELEBRATES FIT Leading hardware manufacturer, the Trojan Group, has once again enjoyed an outstanding FIT Show with the team inundated with enquiries throughout the busy three days. Tony Chadwick, Trojan’s Group Managing Director said, “Both existing and potential customers were extremely interested in our latest products, the 2 Star 25-year guarantee High Security Door handle, the Pegasus High Security Window Lock and the unveiling of our new product, the 3D Slim Sightline hinge. Trojan Group are one of the biggest hardware names in the industry and we’ve got an enviable reputation for quality and product innovation. That said, customers still need to see the products for themselves to understand just how much they have to offer. The FIT Show was the perfect opportunity for people to do that and we were overwhelmed with the interest we received.” As Tony says, Trojan’s three latest products attracted a lot of attention from existing customers who already understand the value that Trojan can bring to a business. But by far the biggest attraction was the new 3D Slim

Sightline Door Hinge. Trojan chose the FIT Show to unveil this new product which is now available to order. The heavily patented 3D Slim Sightline hinge offers a slim, aesthetically pleasing design with an unobtrusive appearance. The unique designed hinge offers easy, accurate 3D adjustment with the door in the closed position. The hinge has already achieved PAS 24 accreditation and meets the requirements of Document Q. Tel: 01922 713 933 www.trojan-hardware.com READER ENQUIRY No: 0516/0101

MASTER FITTER CHALLENGE ‘TOUGHEST YET’ The 2016 FIT Show Master Fitter Challenge finals held in association with FENSA, proved to be the ‘toughest yet’ according to the expert organisers and assessors for the event. And, faced not only with the toughest installation challenges the finalists also had to complete them with an audience of hundreds of their peers looking on, with the Master Fitter Challenge Final Pavilion located in the most prominent position in the main entrance to this year’s FIT Show. With the 2016 Master Fitter Challenge final including the installation of a solid porch roof provided by Supalite in addition to windows by Liniar and residential doors by IG/Truedor, the six finalists – three on each of the two days of competition - were expected to complete all three installations safely and expertly in a single day. The result of such conditions was the emergence of a supreme winner – Craig Hanson of Pennine Windows – who swept the board by winning each of the window, door and roof installation sections, throwing the MFC winners announcements at the FIT Show Gala Dinner into disarray in the process. However, the realisation that Craig had proved such a worthy winner made for the most exciting announcement yet, with all sponsors being gathered together to present a total of four trophies and the winner’s cheque for £5,000 as he was called to the stage. FENSA Chairman Brian Baker presented the cheque. Mick Clayton of MFC managers and assessors GQA was quick to praise all finalists, for whilst Craig proved to be a worthy and unequivocal winner, the standards set by all

competitors was extremely high: “This year’s finalists faced tougher challenges than they would ever deal with normally,” said Mick, “and yet they all rose to the occasion and came through it, setting enviable standards for installing windows, doors and roofs. This year’s competition was the toughest yet.” Runner up and collecting a trophy and cheque for £3,000 was Aaron Clegg of Masterfitter Windows, a previous winner of the Master Fitter Challenge, with third place going to David Keates of DK Windows. The other finalists included Duane James of Job Worth Doing; Terry Jones of The Window Company (Contracts) Ltd; and Dave Shaw of Shaw Home Improvements. Sponsors included Whizzle and Chase Taylor, with the magnificent winners trophy produced by Conservatory Cast Systems. READER ENQUIRY No: 0516/0102

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FIT SHOW 2016 REVIEW fitshow.co.uk

Innovation really is a big draw for FIT Show visitors We had spent a lot of time in the build up to the FIT Show talking about the importance of introducing new and innovative products to the trade sector, and how the three days the industry was about to spend in Telford would be the perfect place to do so.

We couldn’t have had a better platform – visitor numbers were great, but more importantly so was visitor interest. People were genuinely interested in what was going on, in researching new products and new services. Their commitment was to give up their time to come along, and we were delighted to be able to match that commitment with new things for them to look at. The market for solid roofs is continuing on a steep upward slope and the key for us is to continue to invest in new product variations and concepts to help to fuel that growth.

At the FIT Show we demonstrated a number of new products – the MonoRoof which proved extremely popular – a lean to style roof with all the benefits of a solid tiled roof – ThermaBlind – an electronic opening blind system designed to work with our roofs - and our new range of ExtraLight tiles with their colours designed very much with the UK market in mind. What we saw at FIT Show was a desire amongst fabricators and installers to embrace these new products and a desire to drive the industry forward.

growing so rapidly it is even more important to keep developing our range.

New products will always be the lifeblood of any industry and in one such as ours which is

Steve Hacking is Operations Director Supalite Tiled Roof System www.supaliteroof.co.uk

READER ENQUIRY No: 0516/0103

are expanding their network of fabricators

The next generation of roof is here and we have great demand

0516/0104 *Random on-site inspection visits will be made during projects

ALL OF OUR SUPALITE ROOFS ARE NOW AVAILABLE WITH FULL BUILDING REGULATION APPROVAL*

JOIN THE SUPALITE REVOLUTION We are looking for new fabricators to manufacture our roof system for the trade; demand is national and we have a particular interest in most regions.

01772 82 80 60

info@supaliteroof.co.uk

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after the amazing success of the our efforts were topped off with being presented with the BEST STAND DESIGN AWARD

Performance lightweight tiles available in 3 unique colours. Complete roof kit packages. Ask for a FREE sample

commending the attention to detail that goes into each one of our roofs Best Stand Design Award in the Stands Under 80m2 Category

BECOME A SUPALITE APPROVED INSTALLER exclusive areas, leads and marketing support

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SL4FF EVO AT FIT

GALA DINNER DELIGHTS

The Promac Group has reported a high level of interest in the next generation of the ground-breaking Graf Synergy SL4FF at this year’s FIT Show.

the leads it delivers. We have had a lot of interest across our machinery range but the level of interest that we saw in the Graf Synergy SL4 FF really did impress me.

First showcased by Promac at the FIT Show in 2014, the SL4FF seamless welder delivered a watershed moment in PVC-U manufacture, completely eliminating the corner weld.

“There were a lot of different profile products coming online at this year’s show – the Synseal WarmCore and R7 and R8 – where this machinery is key and in the case of the R8, almost a prerequisite to commercial manufacture.”

Almost 900 guests – a record – attended the ‘Great Gatsby’ themed extravaganza that was the Gala Dinner on the Wednesday of The FIT Show, continuing the blockbuster performance of every aspect of this year’s show.

The SL4FF EVO is the next generation of the product, featuring new flexibility to accommodate increased tolerances in profiles while delivering an enhanced aesthetic. Joe Hague, Managing Director, Promac Group, said: “This show continues to surprise me. You get a lot of footfall but also real quality in

The SL4 FF Seamless Quad Welder pre-cleans to exacting tolerances then zip welds the corner joint whilst controlling the flow of sprue, revolutionising the manufacture of foiled PVC-U products. The key differential in the SL4FF EVO, is in the

introduction of a new single rather than dual counter-shims. As profile is ‘held’ at the corner joint by a single rather than two individual countershims, it can accommodate greater tolerances in profile, maintaining an exacting finish regardless of any variances.

Arriving guests, many of whom were attired in Twenties fashion, were greeted by flapper dancers and crooners, stilt walkers and girls lounging in giant champagne glasses, at a noisy champagne reception.

Because it is produced in high strength polycomposite ABS, GRIP™ Colour brings the option of coloured

The centrepiece to Mila’s stand was a giant tree with multi-coloured GRIP™ Colour espag handles forming the leaves, blossom and fruit and there were GRIP™ Colour handles throughout the stand matching windows and doors in PVC-U, aluminium and composite profiles.

Richard Gyde, Mila’s Managing Director, said at the show: “GRIP™ is a truly clever and original product packed with features which give our customers a real head start in lots of market sectors. It fulfils all of the requirements from the commercial sector for a green product with low embodied carbon and, at the same time, it also offers lots of opportunities to win business from design conscious specifiers and homeowners looking for something just a bit special or different.”

extraordinary trapeze double act, feathered show girls and fire eating and juggling. Guests were transported from Telford to a set worthy of Las Vegas. The sumptuous banquet was punctuated by the entertainment with dinner followed by the presentations of the Master Fitter Challenge finals and the FIT Show Awards, created for this event to reward exhibitors for their efforts building to and at the exhibition.

READER ENQUIRY No: 0516/0105

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Scandinavian design finding

increasing favour in the UK

MAKES AN IMPACT AT FIT handles to the mainstream hardware sector for the first time. Customers can choose bespoke colours to blend with coloured window frames and sashes or even contrasting colours to suit interior design schemes or corporate identities.

Continuing the dramatic departure from the themes of previous Gala Dinners a singing and dancing spectacular ensued that included a ‘safe’ juggler,

For more information log on at www.promac.co.uk or call 01788 577 577.

MILA’s GRIP COLOUR HANDLE Mila officially launched its new GRIP™ Colour espag handle at the FIT Show on a stand which was appropriately bursting with colour. The Carbon Trust certified GRIP™ handle has already been getting lots of attention in the market because it is so ‘green’, but Mila has now revealed that it is not just green but multi-coloured and is available in any RAL colour or gold or chrome finish.

With the entertainment a closely guarded secret guests then made their way into a star-cloth bedecked banqueting hall that continued the Gatsby theme, with champagne glass table centres, golden palms and a large stage area and chequered dance floor.

GRIP™ Colour uses a polyurethane painted finish developed in partnership with a renowned supplier to the automotive industry. The paint has been formulated to ensure optimum adhesion to the ABS, and it has been tested to ensure that it is fade, scratch and wear resistant. In fact, so determined is Mila to prove the durability of the colour that it has tested the handles at the Exova Automotive Test Laboratory, where the paint finishes on Jaguars and Toyotas are normally tested. In adhesion, hardness and abrasion tests, GRIP™ Colour handles easily matched the performance of comparable handles in standard powder coated finishes.

As a company with a very niche product range exhibiting is always a calculated risk, but our expectations of attending the FIT Show were massively exceeded and we are very much looking forward to returning again next year. Scandinavian designed products are very much in vogue and are increasingly finding favour in the UK. They come with a consumer expectation that they will provide something different – something more - than windows fitted with ‘standard’ hardware.

suitable for high-rise living but is very much suited to standard housing offering the potential for large sashes, maximum areas of natural light, and ease of cleaning among many other benefits. These are some the features which were so well received by visitors to our stand at the FIT Show and which have given us so much confidence that we are entering a new and exciting future in the UK. Frank Fay is National Sales Manager for Spilka. For more information www.spilka.com.

Having successfully offered window hardware solutions to the UK since the 1980’s the future is brighter than ever. Our product is not only

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FIT SHOW 2016 REVIEW fitshow.co.uk

A thoroughly modern challenge Mick Clayton, CEO of GQA Qualifications who managed the 2016 Master Fitter Challenge at the FIT Show, tells us that it was the toughest challenge yet but was entirely representative of current industry product trends.

determination displayed by all, it didn’t matter what we threw at them they put everything into the task. Selecting a winner is always difficult in a competition such as this where everyone puts that amount of effort in, that’s why we have an objective scoring system and a range of assessors so that it is not down to opinion; everyone, from finalists to assessors should be proud of themselves.

Who is the 2016 Master Fitter Challenge Winner

It is fair to say that the 3rd Master Fitter Challenge was the toughest yet, but in my view it was also the best yet. The products which the six finalists had to install - a Truedor Composite Door, a Liniar flushsash window, and a Supalite tiled roof – are very much modern products, entirely representative of current industry product trends, and so it was great that they made up the ‘challenge’.

The winners were announced at the spectacular gala dinner on the evening of day two of the FIT Show, 3rd was Dave Keates from DK Windows, 2nd Arron Clegg from Master Fitter Windows, and the winner of the overall challenge was Craig Hanson of Pennine Windows. Craig also picked up the three individual sponsor’s awards by scoring highest in each of the individual installation tasks.

The Road to the final

The prize money of £5,000, £3,000 and £2,000 for 1st 2nd and 3rd was very well received, with Craig also being presented with a very handsome (and heavy!) Master Fitter Challenge winner trophy.

To get to the final the installers had had to get through two earlier stages, the first stage was a telephone interview consisting of a number of technical questions, and the individuals hitting the required pass mark of 75% went through to the next stage.

What the winner said I cannot thank the FIT Show and GQA enough for giving me the biggest moment of my career. I could not have done it without the qualifications I have gained over the past few years.

This was a site visit by one of the GQA assessment team to observe their fitting skills and techniques which were recorded and photographed. The observation reports were checked and, with all names and identifying Company logos removed, an independent panel confirmed the six finalists who would compete live at Telford.

It’s been an amazing year what with getting married, and then to compete in Telford and to win all the awards is just amazing.

The final This years’ competition was held in the atrium meaning that all visitors to the FIT Show had the opportunity to observe the challenge and see the finalists in action. For the finalists themselves it represented not only a technical challenge, but a challenge too to perform to their highest levels whilst being watched by crowds of industry peers and of course the challenge assessors.

Master Fitter Challenge Winner, Craig Hanson.

I thought that the final this year was very competitive, we could really show our skills; it was hard work, as always, up against the best in the industry in front of all the people and the judges making it a day to remember.

It’s always an honour to represent our industry and I can’t wait until next year to come and compete again; I can’t wait to see what we will be doing then.

And so to 2017 This years’ competition will be fully reviewed taking in all the feedback received to ensure that the event is improved upon again for 2017 and that the fitting challenge represents the latest products in the industry once again. Early indications are that there is already a healthy interest from installers wanting to take part and GQA is already taking expressions of interest. For more information www.gqaqualifications.com @GQAquals #BigGreenQ Tel: 0114 272 0033

It was a point not lost on MFC Assessment Team Manager Sean Hayes “I was very impressed by the way the competitors conducted themselves; although all Installers are watched by customers on a daily basis it must have been rather unusual to have hundreds of spectators, including some who had entered the competition but not made it to the final, watching their every move”.

So how were the winners decided? Mick Clayton takes up the story once again - This was definitely a tougher final than in 2013 and 2014, there was some real skill and

www.glassnews.co.uk | May 2016

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FIT SHOW 2016 REVIEW

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FIT SHOW 2016

THE REVIEW

Visitors to the show, Pearl Window Systems with Anthony Holliday, Jeff Walsh, Bryn Williams and Darren Bohm.

Jason Thompson on the Glazerite stand.

Emmegi had a constant stream of visitors.

Total Hardware’s Chris Pell and Greg Morris visit the Glass News stand.

John Collins and Jim Stephen with DOORCO’s Jayne Sullivan.

And how many pieces of lego did it take? On the Purplex stand with Oli Ballard and Valentina Warren.

Chris Alderson and the Edgetech team under a ghostly light on their stand.

Just visiting. Emplas’ Kushal Patel, Ryan Johnson and John Leary.

Selecta showed their bifold door amongst a range of products from the system house.

Lots to see at Synseal with Celsius Solid Roofs, Masterdor and so much more.

Marianne Slettedal at AS Spilka Industri.

Martin James of Dutemann....and the show exceeded expectations, too.

Mike Bygrave, Roseview Windows.

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Glazpart’s Dean Bradley.

George Clarke with Richard Kirman, Truedor.

It was busy on the Bohle stand.

Visitors from Padiham Glass, Vida Cade and Wes Clarkson.

The elegant Origin stand.

www.glassnews.co.uk | May 2016

Truframe’s Patrick Firmager with fiance, Victoria.

Thermoseal’s Samantha Hill.

Kieron Costello, Glassparts.

Whiteline’s Steve Milner.

Award winning stand at Liniar.

Composite Wood Company was showing a range of products from decking to a garden office.

Truframe’s David Firmager.

The ERA girls.

Vanden Berghe, Export Manager, Aralco demonstrates one of their ventilation systems.

John Warburton from ER Certification.

GQA’s Mick Clayton at the Masterbuilder set at FIT.

FIT SHOW 2016 REVIEW

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Network Veka’s John Ogilvie talks to customers.

National Plastics’ Geoff Foster with Glass News’ Christina Shaw.

ODL Europe’s Mark Towers.

Chris Bailey Business Micros and Promac’s Joe Hague.

Sarah Hitchings on the Residence 9 stand.

Georgian Bar’s Phil Dewhurst visits the Glass News stand.

Supalite were showing their roof, lightweight orangeries and their thermablind.

Ian Duckworth and Guy Hubble at work on the RegaLead stand.

Leon Day on his award winning Universal Arches stand.

It’s busy on the Winkhaus stand.

Steve McIntyre on the Ultraframe stand.

A smiling Paul Godwin, MD of FIT Events - a good show or a booking for 2017?

May 2016 | www.glassnews.co.uk

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SMARTGLASS DYNAMIC

DISTINCTION UNVEILS NEXT GENERATION DOOR

WOWS THE VISITORS

One of the biggest talking points at this year’s FIT Show was the revolutionary nextgeneration door unveiled by market leading composite door supplier, Distinction Doors. Commenting on the door, Chantel Roach, Distinction’s Marketing Director, said, “Our next-generation door was designed with our customers in mind, it requires significantly less glazing time and consumables, delivering more fabricator savings and proving that less really is more. Together with our stunning glass display wall that showcased our new glass range and the unforgettable Oscar the Robot, who informed and entertained visitors throughout the show, our stand created the buzz we knew it would.” Distinction’s next-generation door is preapertured across the six most popular door styles, which significantly reduces machining time, helping to increase capacity and tooling yield and reduce waste disposal costs, all things that will be music to fabricators’ ears. The standout feature of the door is the revolutionary new glazing system, which has a one-piece glass retention bead that significantly reduces the amount of glazing time and consumables used.

The new glass range that was unveiled alongside the next-generation door features a wide variety of different designs to appeal to all tastes. All designs in the new range will be triple glazed and available in all conventional glass sizes. With the next-generation door and new glass range due to be available later in 2016, it certainly looks like it’s going to be an exciting year for both Distinction Doors and their customers! Distinction has produced a video to introduce people to the next-generation door. So if you weren’t able to make the FIT Show or want a refresher on what you saw, visit www.distinctiondoors.co.uk/nxt-gen for everything you need to know. Tel: 01226 352265 www.distinctiondoors.co.uk

READER ENQUIRY No: 0516/0111

GGF GROUP ENJOYS “BEST EVER” FIT SHOW The GGF Group had a highly productive and enjoyable three days at The FIT Show in Telford this week with hundreds of companies visiting both the GGF Group Stand and the Master Fitter Challenge display area. Nigel Rees, GGF Group Chief Executive commented, “The FIT Show has proved to be a great success for all involved. I am delighted the GGF Group has had a significant contribution in terms of sponsorship, promotion and education. It is important for the brands

within the GGF Group to be prominent at the UK industry’s largest show.” At The FIT Show, the GGF Group was represented by four brands, GGF, FENSA, BFRC and GGF Training all of which promoted new products and services to improve the industry. In the FIT Show Seminar Programme, the GGF launched the revised and re-designed GGF trade guides for Conservatory and Window and Door installation and specification as well as the GGF Energy Savings

Calculator. The seminars also proved a good platform for the GGF Heritage Window Group which was presented by Chairman Alan Burgess who outlined the key issues affecting companies who are glazing in conservation areas. Brian Smith, GGF Director of Home Improvement presented on all three days on how the GGF is helping its consumer facing Members following the launch of the revised GGF Consumer Code of Practice, now prestigiously approved by the Chartered Trading Standards Institute. As part of his presentation, Brian also outlined the GGF’s strong consumer protection schemes and highlighted how the GGF’s new consumer website, MyGlazing.com aims to bring more consumers to GGF Members operating in the home improvement sector. www.ggf.org.uk

READER ENQUIRY No: 0516/0113

The UK launch of SMARTGLASS® Dynamic, powered by SageGlass® was nothing short of a true show stopper, as visitors flocked to their stand at the entrance to the Innovation Zone at this years FIT Show, to see electrochromic switchable glass technology in action for the first time, as a domestic proposition in lantern roofs. Visitors were encouraged to invest in showroom models and were enticed by key incentives for orders placed at the show and with over 250 leads received, Clayton Glass firmly believe that electrochromic switchable glass in lantern roofs is now a commercial reality. Given this unprecedented interest in new technology at the event, the company was also placed runner up in the ‘Best Stand Designed under 80m2’ category in the FIT Show Awards 2016.

SMARTGLASS® Dynamic is now available in a range of modular lantern roofs in just 7-10 days, but as sales and interest increases there is the obvious opportunities for full conservatories and bifolding doors in the future, as the product generates further sales momentum. The product was proven to be very easy to install on build up of the exhibition stand requiring just a simple 5 volt DC power supply and as products are sold, there will be full first build assistance offered for this revolutionary, affordable, plug and play technology. Jason McCabe, commercial director of Clayton Glass commented: ‘We fully expect to generate sales of over 30 show models of various types with SMARTGLASS® Dynamic for showroom environments on the back of the show. The interest was quite simply staggering

from the smaller installation companies to some of the larger national retail businesses in the UK and we look forward to getting these working showroom samples out and in front of the consumer.’ For further information on SMARTGLASS® Dynamic visit www.smart-glass.co.uk, e-mail enquiries@smartglass.co.uk or call the sales office on 01207 288200. You can also add to their growing Twitter following @ClaytonGlass. READER ENQUIRY No: 0516/0112

Social seminar on top at FIT Show Balls2 Marketing’s Client Strategy Director Sarah Ball delivered the single most successful seminar in the FIT Show programme, “Make Social Media work for your business”. With nearly 50 people attending live at the FIT Show in Telford’s International Centre, a wider audience watched as Balls2 Marketing beamed the seminar around the world via Periscope. “The idea of the seminar was to give companies a business case for using social media. We showed delegates a simple system for choosing the most relevant platforms, plus tips and hints for getting the best results,” says Sarah. “Most businesses know they need social media, but aren’t sure how to get started – or get going with it.” Top tips for companies setting up social media accounts included making sure addresses are displayed in the same way across all platforms. Setting up

accounts accurately can make a big difference to the way potential customers find business. There was also a section in the seminar for tips to write good quality content for social media that engages with audiences and attracts new followers. Every person attending the seminar was given a FREE 24 page book packed full of information on getting started and making the most from using social media. Readers who would like a copy can request one by emailing hello@ balls2marketing.com. “Feedback from the seminar has been excellent. We had conversations with many of the people attending the session, to ask more in-depth questions,” Sarah adds. “The number of people attending the seminar really showed the level of interest in social media as a part of their marketing mix. It’s the second time in a row that

the Balls2 Marketing Social Media slot has attracted the largest single audience within the FIT Show seminar programme.” Sue Boreham from the FIT Show team adds: “I want to thank you again for your support on the FIT for Business seminar programme. Your time and effort are very much appreciated.” Balls2 Marketing offers social media within a complete PR and marketing package or as a standalone service for companies looking to add social media to deliver business objectives. www.balls2marketing.co.uk READER ENQUIRY No: 0516/0114

May 2016 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

FIT SHOW 2016 REVIEW fitshow.co.uk

AluWood Windows spreads

the word @ FIT Show 2016

AluWood Windows Ltd, a wholly owned subsidiary of Norscot Joinery (Holdings) Ltd and rapidly becoming one of the UK’s leaders in the design and manufacturer of aluminium clad timber windows and doors was delighted to showcase its product range at this year’s FIT Show. Its highly competitive British made composite system offers the perfect union of timber and aluminium with market leading performance.

Ahead of the show, AluWood launched its ‘Keep It Simple, Make It Better’ campaign championing the way forward for more simple design of windows and doors in order to provide products that require less maintenance and offer superior weather performance.

Peter Body, MD, said “We exhibited at this year’s FIT Show primarily to grow our network of manufacturers and fabricators across the UK and get our ‘Keep It Simple, Make It Better’ message across. We have made a significant investment in developing the system and can offer an affordable entry into this niche but growing premium product

market. We have been delighted with the response and will be very busy over the coming weeks and months following up on all enquiries”.

Over the three days, AluWood received nearly 1,800 visitors from across the UK to its stand and of these over half wanted further information and a follow up from the company. AluWood hopes to grow its market share over the next 12 months and is already planning to exhibit at further events and trade shows to continue to spread the word and increase the profile of the AluWood brand. For more information on the new AluWood system please visit www.aluwoodwindows.co.uk

“We have made a significant investment in developing the system and can offer an affordable entry into this niche but growing premium product market. We have been delighted with the response and will be very busy over the coming weeks and months following up on all enquiries”.

0516/0116

or call 01955 641303. You can also find us on Facebook https://www.facebook.com/ AluWood.

READER ENQUIRY No: 0516/0115

ALUMINIUM CLAD TIMBER COMPOSITE WINDOWS & DOORS

MADE IN THE UK

As seen at the FIT Show !

JOIN OUR NETWORK OF FABRICATORS

Visit: aluwoodwindows.co.uk for details Head Office Bower Workshops, Bower, WICK KW1 4TL Tel: 01955 641303 Fax: 01955 641207

Branch Office 20 Carsegate Road Carse Ind. Est. INVERNESS IV3 8EX Tel: 01463 224040 Fax: 01463 715755

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• • • • • • •

Any RAL Coloured Aluminium Engineered Timber Sections Double or Triple Glazed Casement & Reversible Windows Entrance & French Doors Lift & Slide Patio Doors Feature Curtain Walling 67

FIT SHOW 2016 REVIEW

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

THE WINDOW COMPANY (CONTRACTS) GIVES A BIG THANK YOU

AWARD TO ICENI WINDOWS AT THE FIT SHOW

Iceni Windows has been named as the first ever winner of The Window Company (Contracts)’ brand new Big Thank You Award. Company chairman David Thornton presented the award for the first quarter of 2016 to Managing Director Paul Foyle from Iceni Windows on the REHAU stand at the FIT Show. Iceni was selected by the team at The Window Company (Contracts) because it had delivered service which was judged to be exceptional. When the G-15 Installer of the Year was let down by a different supplier on a new build contract earlier this year, Iceni Windows stepped in and put on a night shift specifically to produce the frames required in REHAU TOTAL70. David Thornton said: “Lots of our top quality suppliers were in the running for this very special first award, but Iceni really did go beyond expectations on this project and that is what clinched it. They responded at short notice and solved what was potentially a real problem for

us, and we really appreciated that extra effort. “When we launched the award scheme, we said that it would be all about recognising the contribution which our suppliers are making to our ongoing success and on this project that was exactly what Iceni did. They made sure that we didn’t let down our customer and helped us to maintain the reputation for service and efficiency which we’ve work so hard to achieve. “The FIT show seemed a ‘fitting’ place to present the award to Iceni because it’s where the very best that our industry has to offer is on display.”

As part of its Big Thank You awards, The Window Company (Contracts) has been monitoring the performance of all its suppliers since January 1 and assessing them against a list of criteria which includes service, delivery, efficiency and communication. They will be presenting an award every quarter to the supplier which has performed the best during that period and an overall winner will be announced at the end of the year. Tel: 01245 268120 www.thewinco.co.uk READER ENQUIRY No: 0516/0117

Edgetech says FIT is the best show in years

The leading voice for energy efficient glazing was well placed to meet the needs of customers looking to increase production output, quality and efficiency: “Edgetech has always led the market for production efficiencies and automation alongside better energy efficient glazing. I spoke to several machinery manufacturers at the show and there’s a real appetite for growth,” Chris adds. Edgetech’s stand saw a record number of people ask for information about the entire product range. As well as warm edge spacer technology, the expanding foam installation

a stand on quality

Industry-leading systems supplier The VEKA UK Group is celebrating another successful stint at the popular FIT Show in Telford. More than 8,502 people visited the show over the course of the three-day event, and the Burnleybased company had a steady stream of interested visitors to the expansive stand. The VEKA UK Group team were keen to demonstrate the quality of their products on the stand and allow customers to approach them for #JustTheFacts about their many high-spec systems and services. Representatives of the award-winning company unveiled a host of new products and concepts, including a brand new Slide & Swing Window and Door which both offer a host of benefits such as: optional triple glazing, low U-values and concealed hardware

- all without the need for additional tooling. The complete Imagine suite was fitted on stand 150, for customers to get to grips with this stylish and innovative flush collection. One of the most exciting developments unveiled at this year’s FIT Show was the unique, new offering

Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0516/0118

Kelly says: “The show was really busy, so there was a constant buzz around the stand. A real success.

Successful first FIT Show for Entrance.

“It’s really rewarding to see the number of leads we’ve generated in just 3 days,” adds Gregory. “The show was great. Visitors to our stand were really interested in the unique service we offer our customers. No one else does what we do.”

tape TruFit® was a big winner. The tongue-incheek silicone gun amnesty went down really well with installation companies visiting the show to swap old silicone guns for a reel of TruFit. Alistair Inglis from manufacturing partner Tremco Illbruck was on the Edgetech stand to offer expert advice on the quick, clean and easy fitting method. Changes to BS8213-4:2016 installation standards have come just in time as there’s a big movement of companies looking to switch to TruFit.

Entrance gave away 10 composite doors at the show, and was overwhelmed with entries to its free prize draw. One of the winners, Paul Mellor of PM Window Services in Walsall says: “I’m looking forward to receiving my door! I’m a fairly new customer and I’m really pleased with the quality and service I get from Entrance – very professional. After years of dealing with different door companies I’ve finally found one I have full confidence in.” To find out more and make your Entrance visit www. entranceway.co.uk, email enquiries@entrancecds.com or follow @EntranceCDS.

Tel: 08700 566844 - www.edgetechig.co.uk READER ENQUIRY No: 0516/0119

from Assure. Technical and Compliance Manager Austin Greene explains: “As an official, trusted, UKASaccredited certification body, Assure is unique in being able to offer Certification Services direct to customers.

Successful first FIT Show for Entrance Entrance® is delighted with the response to its totally tailored composite door solution at its first FIT Show. The composite door supplier offers a complete package to fabricators, making it easy for them to sell their own range of composite doors without the stress or expense of sourcing or stock-holding. Managing Director Gregory

“The best show in years.” That was the verdict on FIT Show 2016 by Edgetech UK and visitors alike. “It was the first time at an exhibition that Edgetech had products and services for all visitors, from IGU manufacturers, to fabricators and installers,” says Chris Alderson, Managing Director of Edgetech UK. “We had a lot of very good quality discussions about our core products. Driving many of the conversations was a desire to increase production numbers and Super Spacer® is the first choice.”

The VEKA UK Group takes

Entrance gave away 10 composite doors at the show.

READER ENQUIRY No: 0516/0120

May 2016 | www.glassnews.co.uk

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THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

FIT SHOW 2016 REVIEW fitshow.co.uk

Twice the Success, Second Time Round Climatec’s stand at this year’s Fit Show was bigger than their 2014 contribution and thank goodness it was. With a constant stream of visitors interested in the collection of products being showcased, the extra space was definitely welcomed. Climatec set out to prove that they were ‘More than Just a Window’ with a collection of aluminium and PVCu windows & doors on show and it was obvious, to anyone that stepped onto their stand, that this Essex based fabricator certainly have a wide selection of products to offer their customers. A large aluminium feature window took centre stage drawing in admirers. This was a replica of a window recently fabricated for a church conversion. An eyecatching piece that invited visitors to then peruse the other four aluminium products on the stand; a bifolding door, an aluminium casement window, a Crittal replacement window and finally a window featuring an aluminium astragal bar. A screen of two large vertical sliding windows introduced the PVCu collection which included a flush sash window, a casement with run through sash horns, a Calibre casement and tilt & turn window. The use of 50mm astragal bar offered another dimension to a PVCu window. The star of the show had to be Climatec’s 1930s style PVCu doors. Two

bespoke products that were continuously photographed and talked about across the three days, with a unanimous agreement that the designs would rival the look of any traditional designed composite door. Climatec’s John Banks tells us “Around 6 months ago I set out to design a range of traditional PVCU doors that could grace any period building and would incorporate as many authentic features as possible to replicate a true timber door. I actually had no idea the task ahead would be so demanding and the complications in hardware requirements and manufacturing methods were a large hurdle to overcome! I am however very pleased with the outcome with the two doors that we produced and displayed at the show, and also the overwhelming positive response we received.” “Since returning from the show I have already started work on producing 3 more period door designs to add to the collection and along with our traditional mock timber window option, we plan to put together a ‘Period Range’ of products with full marketing support for our customers.” Second time round at the Fit Show has proven to be the ideal outlet for Climatec’s Sales & Marketing Team. “There is no doubt that our attendance at this year’s Fit Show has been a huge success” says Director Phil Bates “The numbers of visitors to our stand was far greater and the enquiries brought back to the office are very exciting. We are looking forward to bringing the Climatec Collection to the NEC for next year’s Fit Show and meeting new and exciting prospects.” www.climatec-windows. co.uk / www.alu-tec.co.uk / www.climatec-hi.co.uk READER ENQUIRY No: 0516/0121

www.glassnews.co.uk | May 2016

thank you from GM Fundraising The GM Fundraising team has once again been overwhelmed by the industry support received during FIT 2016. Thanks to a variety of events during the show, the charity has raised a total of £10,090 every penny of which will go to support the children and families of Hope House. The GM Fundraising stand which was kindly donated by FIT Show Matthew and Paul being part of the upcoming Border2Border team - gave the team a chance to showcase what they do and where the money goes. The ‘Beat the Pro’ challenge proved a popular attraction and the winner, Brad Guant from RAM Tracking, will shortly be heading off for a weekend in Amsterdam as his prize for cycling 531.04m in 30 seconds.

Gary Morton, Chairman of GM Fundraising says “What a great show! We were overwhelmed by the support and grateful to the FIT Show for allowing us to have the platform to talk to visitors and exhibitors about the events we run and the money we raise. We were supported throughout the show by a team from Hope House, who enjoyed being able to personally thank our supporters and explain what a difference their donations make to the work carried out by the charity.” “The Gala Dinner was also a great success. The night was thoroughly enjoyable with spectacular entertainment, and following a short video and speech from Paul Godwin, an overall total of £8,840 was raised for GM Fundraising and Hope House through donations on the night. We were also particularly touched when the MC took it upon himself to endorse the work done by hospices such as Hope House, by telling a personal story to all the guests. “Once again, we have been overwhelmed by the support and generosity shown. We would like to extend a special thank you to The Synseal Group who donated all the

funds raised from their raffle to GM Fundraising, adding a further £1,250 to the pot.” Andy Jones, Group Sales and Marketing Director at Synseal adds: “The Synseal Group is delighted to have been able to support GM Fundraising in this way. The work they do in order to raise vital funds for Hope House is invaluable. Special thanks must go to Sunil Patel of Unique Window Systems, who very kindly loaned us the Lamborghini, which really attracted the attention of the visitors to the show. It’s a pleasure to help and support such a worthy cause. We will continue to support Gary and the team in any way possible and wish them all the best for their next epic challenge.” www.gmfundraising.co.uk READER ENQUIRY No: 0516/0122

RegaLead in the frame for successful FIT Show RegaLead has returned from its most successful FIT Show yet with a host of leads for its range of products to help fabricators of composite doors add value through decoration. Particularly popular was its newest launch, the ColorLine service. Visitors were treated to an array of solutions, including additions to the decorative door glass collection, and a number of contemporary frame and hardware options. But the highlight for those who came to RegaLead’s stand had to be the colour matched door profile service, ColorLine. Guy Hubble, Joint Managing Director

at RegaLead explains: “It has been obvious to us for some time that customers are increasingly looking for ways to differentiate their product offering. This was immediately apparent walking around the halls at the FIT Show. What’s more, with enquires up some 60% on FIT Show 2014 for our extensive range of added value products to help visitors do just that, it’s clear that this appetite will only continue to grow. “At RegaLead we believe that colour is key to differentiation,

as demonstrated by the tremendous interest in our ColorLine service, which launched officially at the show. ColorLine is the ideal solution to overcome the issues previously associated with matching frames and make life simpler for fabricators. We supply prepainted profile in a three part kit form to match any paint colour, on short lead times. By supplying profile lengths which can be cut down, fabricators no longer need to assemble their door frames and then send them out to be painted.

“Mechanical joints are used instead of welding for ease of fabrication and greater aesthetics in keeping with the hard work undertaken by composite door manufacturers to achieve an authentic timber look. All kits are supplied pre end-milled with mechanical jointing cleats in place, negating a large investment for the fabricator in tooling. The profile has a tan, grained finish to accurately match the colour and finish of the door, for which we brought in a specially formulated, paintable foil that has been tried and tested in the North American market. So many visitors to our stand commented on just how good the doors looked with matching frames, and we invite anyone who would like more information to get in touch with us.” Visit: www.regalead.co.uk or call 0161 946 1164 for more information about ColorLine. READER ENQUIRY No: 0516/0123

FIT SHOW 2016 REVIEW

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

DOORCO delivers innovation at FIT

ATLAS GOES FLAT-OUT AT FIT

Fast growing composite door manufacturer, DOORCO is pleased to report a very successful FIT Show, which saw a consistently high volume of visitors to the stand, all eager to meet the manufacturers behind what is fast becoming the UK fabricator’s favourite door.

The recent FIT Show was ‘flat-out’ success for Atlas Glazed Roof Solutions, with the 10-strong Atlas team picking up hundreds of enquiries for the industry’s slimmest glazed roof. Atlas proved it could compete with the bigger players in the industry as crowds gathered to see its range of conservatory roofs, lanterns, rooflights and contemporary mock orangeries during the three-day event. Visitors were treated to a spectacular array of glazed roofing products, which are arguably the most contemporary and best looking in the industry. They included the recently extended range of Contemporary Lanterns and a full sized Skyroom – the most realistic contemporary mock orangery on show at FIT. With its dummy ringbeam and sleek high aluminium external cornice to create the appearance of a real orangery, the Skyroom wowed visitors, many of whom thought it was a genuine orangery. The real draw to the stand however was the brand new Atlas Flat Rooflight, which brings ultimate performance and maximum light in a sleek, minimalistic design. Every visitor was excited to see this ground-breaking and highly competitively priced new product, which has been developed to satisfy a growing trend for flat roof products. Visitors to the stand caught their very first glimpse of the slim-line Flat Rooflight, which carries Atlas’s signature modern aluminium characteristics to achieve a flush glazed look with minimal internal and external sightlines. Designed to provide exactly what the homeowner and installer needs in a flat rooflight, it was dubbed by many at the show as the ‘ultimate flat rooflight’ and a ‘fitters dream’. Seven orders were placed for this cutting-edge product within hours of opening at FIT. Ultra slim-line and high performance,

it is competitively priced to help installers to really maximise their margins. Gareth Thomas, Sales and Marketing Director at Atlas Glazed Roof Solutions, said: “Atlas was the fastest growing conservatory roof system in the UK in 2015 and FIT was the perfect event for us to show off some exciting developments in conservatory roof design, especially our new Flat Rooflight which generated a staggering amount of interest – everyone wanted one! This year’s FIT Show was absolutely fantastic and way beyond our expectations. Our stand was packed with a superb selection of fitter-friendly products and it was buzzing with excitement from the moment the show opened until it closed. “It’s the third time that we’ve exhibited at FIT and this has been our biggest and best show by far. It was a great opportunity for us to demonstrate the unique characteristics of an Atlas product to new and existing customers and to catch up with our friends in the industry. So many people commented on how good the stand looked and the really high standard of our package, from our products and marketing right through to the dedicated team behind it all. We’re now busy following up the enormous number of leads and planning more great installerfocused events to keep the momentum going.” A long-standing Atlas installer, Yes Glazing Solutions, visited the stand during FIT.

Managing Director, Dan Sullivan comments: “FIT was a great show for DOORCO, we were busy on the stand right up until the end of the last day. We make no secret of the fact that we pride ourselves on leading the way in product quality and innovation, so it was good to hear visitors say that was the reason they came to see us. There was a lot of interest in all of the door designs on display, including The Combi and the Farmhouse, but what really stood out to the larger fabricators was our recently launched Smart Door, which is pre-apertured during manufacture to save CNC time, labour and wastage costs. “One new innovation, which is still in the R&D stage, is the hybrid concept, which we brought to the FIT Show in order to gain some all-important customer feedback. We’re confident that the door, which has a solid timber and foam core, is set to perfectly meet the demands of the retail market. Heavier and more substantial, it boasts fantastic thermal efficiency, won’t warp and uses GRP skins rather than PVC. Managing Director James Howard said: “The Atlas stand certainly did not disappoint. It was clean and spacious - the perfect backdrop for the Atlas range of crisp, contemporary products. The new Flat Rooflight looked very good indeed and drew lots of interest. There were plenty of similar conservatory roofing products elsewhere in the show, but Atlas really shone because their products just look so good, with no fussy and unnecessary

“It was essential for us to hear people’s thoughts because we firmly believe innovations such as this are achieved thanks to our status as manufacturers. Our working relationship with CEO Tony Cha and the team at the DOORCO Korea is very close, and feasible new ideas or suggestions from customers can be processed quickly, with samples available almost immediately. It was a real coup that Tony joined us on the stand so visitors were able to come and meet the whole team and find out exactly how we work. We’d like to thank everyone who visited our stand, and we look forward to bringing you the latest on the hybrid concept - which is already in the next stage of research and development very soon, so watch this space.” For more information call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY No: 0516/0124

components to detract. Gareth and his team did a great job on the stand and I’m sure they’ll be delighted with the response from visitors during the show.” For further information, please contact Atlas on marketing@atlasroofsolutions.co.uk or phone 02838 327741. READER ENQUIRY No: 0516/0125

Residence Collection debuts at FIT Show Residence 9 (R9), with its now well-known strapline, ‘Windows the way they’re meant to be’, transformed the market when it was launched at the FIT Show 2013. So expectations were high for the launch of The Residence Collection at this year’s Show. The makers of Residence 9 launched the new Residence Collection on a huge, striking stand. Residence 7, Residence 8, and Residence2 now join the fast growing Residence 9 system in an integrated suite of four window and door systems. R9 has successfully created a vibrant superpremium sector in a market that had been ruled largely by price and commodity thinking. There are now nearly 600 R9 installers, and demand is growing. Dan Gill, Residence Collection Managing Director says: “R9 has proven that homeowners are happy to pay for windows that look great because they are absolutely right in their detailing and dimensions for older, period,

conservation, listed and heritage homes. R9 was designed for British homes and it’s beautiful inside and out. Having been designed without compromise, it performs outstandingly, and architects and developers love it. “The new Residence Collection is a set of four distinct window and door systems that differ in their dimensions and internal look, yet complement each other perfectly. That’s why we called it the Residence Collection.” Residence 7 makes windows you’ll dream about. It’s a 75mm system with seven chambers that is flush on the inside and, like the other systems, can have a flush or storm sash on the outside. Residence 8 brings out the character in your home with a staff bead on the inside. It’s designed to be Graf welded, a revolutionary welding process, so its corners are in a league of their own. Residence2 is the quickest and easiest window to make because everything about it is square. It looks contemporary and cool, but feels

comfortable and warm. The four systems use the same hardware and ancillaries, reducing the amount of stock fabricators need to hold. Installers can even use more than one of the systems on the same building because Residence Collection systems all look the same from the outside. The difference is in frame dimensions, number of chambers and the internal look and character. “We wanted to create a group of systems that work for fabricators, installers, and homeowners and we think we’ve done it,” Dan continues. “Residence Collection opens up a new world of possibilities. The reception from installers and fabricators at the FIT Show was phenomenal. We’re extremely excited about what the rest of this year will bring.” To get started on your journey visit www.residencecollection.co.uk, email journey@residencecollection.co.uk or follow @residence9.

Residence Collection debuts at FIT Show. READER ENQUIRY No: 0516/0126

May 2016 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

FIT SHOW 2016 REVIEW fitshow.co.uk

TRUFRAME ARE

FIGHTING FIT POST SHOW

Haffner Murat reports phenomenal interest at FIT Show The Haffner Murat team are once again celebrating a very successful FIT Show, with high levels of interest shown in all products. Dave Thomas, Haffner Murat’s Managing Director said, “If there was any doubt that confidence has returned to the industry, the FIT Show will have dispelled it. The interest we had in our machines proved that people are actively looking to invest in their businesses.”

TruFrame returned from the FIT Show with over 200 carefully collated and prequalified sales leads, while they cemented relationships with existing customers and launched their new Refine and Endurance door product ranges with considerable interest.

As the only machinery exhibitor to showcase a full machining centre in action, it was hardly surprising that the company’s SBA2 machining centre attracted so much attention with fabricators looking to invest in automation. The SBA-2 machining centre has evolved through many years and now offers the perfect combination of cutting and machining PVCu profiles. It uses top quality parts and a Beckhoff control system to create a heavy duty product that will give years of trouble free bar processing.

The new Refine product range caused quite a stir and over 1,000 brochures were picked up by stand visitors eager to look at the next generation of fully mechanically jointed windows and doors, manufactured with the care and detail that TruFrame have become renowned for. A dedicated production line is now in place and orders for the product were received the Friday after the show and have continued to flow in since.

Equally as popular was Haffner’s SMR-4 4 head welder, which welds corners/transoms and cruciform on all heads. Quite simply, like all automation equipment, the machine saves time, reduces the need for skilled labour and dramatically increases quality. The heads position automatically, there is automatic corner and transom support fence positioning and there is also self-centering transom alignment on all heads.

Other highlights of the show from TruFrame included their new Endurance door range, which they believe represents technically the best solid timber core composite doors in the UK market at present. The range boasts 16 colours and woodgrains inside and out, along with their unique RockFoam technology to the base of the door slab, to prevent water ingress and ultimately to stop the risk of delamination.

For fabricators looking for a great deal, as well as supporting a worthwhile charity, the company’s FIT show promotion was a real hit too. Called 10 for 10, it’s a sales incentive that gives customers a 10% discount on any of the machines in the Haffner Murat range, including refurbished machines, when you purchase a voucher for £10.00. All the money received as a result of the promotion will be donated to Hope House Hospice, part of GM Fundraising, which supports children with terminal or long term illnesses. The promotion finishes on 14th May, 2016.

The TruFrame marketing team were also represented on the stand with visitors able to book 30 minute slots to have a quick marketing audit and the opportunity to start a live project on the stand through two Apple iMac’s. The Double Glazing Network was also promoted on the stand with additional daily seminars running, hosted by TruFrame’s digital partner ICAAL. Indeed, three new customers signed up to this online marketing and lead generation network at the show and another two are in the final stages of signing up for 12 months.

Tel: 01785 222421

www.glassnews.co.uk | May 2016

Hardware supplier VBH and partner Invisifold received their PAS 24 security test certification for the greenteQ Invisifold Slide & Fold hardware system at the recent FiT Show. VBH report that this is a major step forward in the development of Invisifold as it means that the product complies with the requirements of Document Q, which in turn means that Invisifold PAS 24 spec doors can be installed on new-build developments as well as on replacement/refurb projects and extensions. Lorraine Balch of BSI made the presentation to Peter Rowlands of VBH and Neil Ingram and Steve Smith of Invisifold early on the

first morning of the show. VBH advise that it caused an immediate buzz around the VBH stand which remained constant throughout the show. Rob Norman of VBH commented ‘Having a PAS 24 spec door on our stand for visitors to see and play with worked brilliantly for us. Word of mouth around the show meant that we had a constant stream of visitors throughout the three days. Everyone who saw Invisifold was very impressed and, judging from the feedback we’ve received, our customers who have added Invisifold to their range are going to be busy people. ‘All products on the stand, from our new Q-Star 1 star profile cylinder through to branded products from the likes of Maco, Roto, Siegenia and Yale were popular attractions and we’ve picked up a broad range of enquiries for pretty much everything we displayed. We’re very glad that we came to FiT 2016.’ Tel: 01634 263263 READER ENQUIRY No: 0516/0129

PREFIX DELIVERS A ROOFING INNOVATION MASTERCLASS Prefix Systems came away from the FIT Show with literally hundreds of leads as they presented a number of new product innovations for the extended living space market, while celebrating their 20th year in business in what was a true roofing and glazing masterclass. It was all about new products for Prefix Systems at the show and they came away with 352 qualified enquiries and a further 207 business cards from their champagne prize draw, while literature was presented to stand visitors in the thousands. Ultimately the show proved to be the perfect platform

in which to launch their range of WARMroof systems, which as the name suggests are based on the construction standard of ‘warm roof ’ design. On show was a stunning hybrid WARMroof, with fixed triple glazed panels and was supported by the Opus composite window and door system, which harnessed an Obsidian black aluminium exterior, with luxurious real hardwood to the inside. Leading into the central feature through the Opus bi-folding doors was a stunning IX250 ‘warm roof ’ Orangery which incorporated an ultraSKY lantern featuring

Opus hardwood rafters on the inside and glazed with SMARTGLASS Dynamic, powered by SageGlass. This is an electrochromic switchable glass which is now available in a number of modular lantern sizes in just 7-10 days. A new to the market Verandah system was also a real eye catcher for many, offering a true period inspired design in a crackle black finish and also available in a more contemporary offering, forming part of the Prefix ‘Outdoor Living’ collection. Elsewhere on the stand was a stunning new URBANroom with aluminium bi-folding doors, a deep section gutter shroud, Loggia posts and internal pelmet, making for the ultimate, high performance modern living space. For further information contact the head office on 01254 871800, visit www. prefixsystems.co.uk, e-mail enquiries@prefixsystems. co.uk or add to their considerable following on Twitter @prefixsystems.

See the ‘Complete Package’ video on TruFrame’s YouTube channel. For other information call the sales department on 01664 410 140 or email the marketing team directly on marketing@truframe.co.uk. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY No: 0516/0127

PAS 24 Certification for Invisifold

READER ENQUIRY No: 0516/0128

READER ENQUIRY No: 0516/0130

FIT SHOW 2016 REVIEW

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

FIT Show SmartSecure Launch Cushty! Bison’s stand at the FIT Show

Success for Carl F Groupco

Carl F Groupco reports that the FIT Show 2016 was the company’s most successful exhibition to date. With a high specification purpose-built stand, a number of hardware innovations were showcased including SmartSecure, the company’s exciting new smart door locking and access control brand which was launched at the show. Commenting, Carl F Groupco Managing Director, John Crittenden said: “With more visitors than any previous exhibition, we were busy from the very start of the show. Enquiries were of an extremely high quality – we even took orders on the stand. The commitment of our sales and marketing team was rewarded with the achievement of the ‘Most Successful Visitor Campaign’ announced at the gala dinner.” The stand successfully combined brand impact with technical capability, and as a result, Carl F Groupco achieved its objective of presenting key products from its range of over 5,000 hardware lines. Working displays showing hardware in action ensured that visitors experienced Carl F Groupco’s commitment to practical, fully supported solutions. Strong interest was shown in SmartSecure confirming market demand for the company’s electronic door locking technology.

Mark Tetley, Bison’s Director, said: “We’re very serious about offering genuinely innovative products that drive our industry forward and offer our customers something different. On the other hand, everyone needs a good laugh and we wanted to get over that we’re a fun company to work with too.” Visitors to Bison’s stand were able to get the lowdown on all of Bison’s products from the Genesis vertical slider, which has proved

Tel: 01733 393330 www.carlfgroupco.co.uk www.smartsecure.co.uk

“As well as promoting CENSolutions and our ‘In Safe Hands’ campaign, we also wanted to take the opportunity to have representatives on our stand from ER Certification and TÜV Rheinland Nederland B.V. who we work closely with in order to complete testing and accreditation, which was really well received. We were also delighted to host the launch of ERC Testing – a sister company to ER Certification – who will work in cooperation with TÜV Rheinland Nederland B.V. to provide consistent, high quality testing for our customers. ER Certification has always been our preferred provider of UKAS accredited certification, and we enjoy a great working relationship with them. The launch of ERC Testing is an exciting development and enables us to complete the

The teams from CENSolutions, ER Certification and TÜV Rheinland Nederland B.V. at the FIT Show.

circle in the product certification process for safety glasses and window and door certification. “Our iPad mini giveaway generated a great amount of interested and we would like to congratulate Graham Churchill of Topline Glass and Glazing Ltd, Nigel Burt of Toolfix Services and Joe Hunter of Central Glass/ Sheffield Window Centre, who each left the show as one of our daily draw winners. A stand at the FIT Show is a big investment, not just for the stand itself but for the time and money spent in the lead up to it on the preparation and supporting material. But in some ways, it’s now that the show is over that the hard work really starts, as we need to ensure in the coming months that the investment pays off.” For more information on CENSolutions, call us today on 01785 716625, visit www.censolutions.com. READER ENQUIRY No: 0516/0133

Once they’d gathered information on the products that could transform their businesses, visitors could enjoy a bit of light relief courtesy of Del Boy, with his trademark catchphrases and anecdotes. Martyn Haworth added “In a moment of madness we acquired the 3 wheeler van from Only Fools and Horses and dressed as the characters from it for Bakewell Carnival last year in order to raise money for charity. We wanted to carry on this theme at the FIT Show but this time we invested in the services of Maurice Canham, the fantastic Del Boy impersonator. I have to say, he was incredible – the Crème de la Menthe, and certainly got everyone talking and laughing.”

Tel: 0800 138 3838 - www.bisonframes.co.uk

READER ENQUIRY No: 0516/0131

fares well at FIT 2016

that PVCu can be accepted in Grade II listed buildings, to the Warmcore aluminium bifold which brings the concept of warm aluminium to the market for the first time. They could also find out more about the Genesis Installer Network, which will bring together high calibre installers to drive the Genesis brand – and their own businesses – forward.

Bison’s stand at the FIT Show was a perfect example of how to have a memorable and successful exhibition. Of course, it was perhaps only to be expected from a company that’s proving to be memorably successful in the wider industry too.

The Carl F Groupco team celebrate the launch of SmartSecure and achieving the ‘Most Successful Visitor Campaign’ at the FIT Show.

CENSolutions

As the dust settles on FIT 2016, CENSolutions, the largest supplier of quality certification in the window, door and glass industries, is pleased to report it was a successful three days. Wayne Rogerson, Joint Managing Director of CENSolutions explains: “We are really happy with how the show has gone for us. Not only was it a chance for us to meet and catch up with customers and industry friends, we have also made some great new contacts and have lots of good quality leads to follow up.

There are two ways to have a memorable stand at a trade show. The first is to offer compelling products that add value to every customer’s business. The second is to have something that makes your stand a talking point that everyone comments on. At this year’s FIT Show, Bison Frames certainly did both. One half of their stand featured introductions to all Bison’s innovative products. The other featured Only Fools and Horses’ 3 wheeler van, Uncle Albert and the UK’s leading Del Boy impersonator.

READER ENQUIRY No: 0516/0132

Ultion gets everywhere at FIT! Ultion appeared on more than eight stands at FIT as the industry continues to switch to the high security cylinder door lock from Brisant Secure. Brisant CEO Steve Stewart says: “Fabricators and installers are using Ultion as a significant selling point, and used it as a draw to the FIT Show. Every visitor received an Ultion key to try in the door at Universal Arches. Ultion even appeared on T-shirts worn by the Solidor & Residor teams as they promoted Ultion security as standard in all their doors and the free £1,000 Ultion guarantee for homeowners.” The free 10 year £1,000 guarantee against burglary by lock snapping gives homeowners confidence that the door they’re buying is secure. Ultion provides homes with reallife security having passed Sold Secure

Ultion gets everywhere at FIT Show.

Diamond tests that best reflect real-life attacks. Brisant’s recent report revealed that 85% of homeowners rate security as the most important factor when buying a new door. “The videos on our website (www.ultionlock.co.uk) show Ultion protecting homes in attacks where most other locks fail, so it’s easy for homeowners to see the security it gives them,” continues Steve. “Both fabricators and installers are finding that real-life security sells doors. It’s what homeowners want, and if you can prove you have it, the door is an easy sell.” To find out more about Ultion security visit www.ultion-lock.co.uk, call 01924 455 444, or follow @UltionLock.

READER ENQUIRY No: 0516/0134

May 2016 | www.glassnews.co.uk

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FIT SHOW 2016 REVIEW

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

Now we know we have a support package the industry really wants Richard Kirman Sales and Marketing Manager for IG Doors Trade Division shares his thoughts that the FIT Show demonstrated once again what a great industry we all work in, and tells us why their Truedor Partner Programme really hit the mark with installers. I have no doubt I am not the only person thinking that this year’s FIT show was the

busiest of the three. It was a truly fantastic show, based on the desire of everybody involved once again to show how great the industry really is, and to give the installers who work in it day in day out the products and the tools to do their job and make sure that consumer spend is in our sector and not others. We took the opportunity not only to show our products but to introduce fully for the first time our Truedor Partner Programme – a completely bespoke service designed to support each of our customers on an individual basis. It was incredibly well received, and we now know for sure that what we have is something the industry really wants.

As with many things in our business we try to do things that little bit differently, detail is really important, and we are very keen to treat each and every one of our customers as individual businesses. This is the essence of the Truedor Partner Programme - we work with each of them to understand and assess their needs, and then we tailor our support package to meet those specific requirements. For example, the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them. That’s why we have gone down the route we have in terms of our Partner Programme and why, along with our products, we made it such a feature of our stand at the FIT Show. Customers also have access to images and photographs of George Clarke who has been the product ambassador for Truedor from the outset, and who is so well received by consumers looking to buy from the outstanding range of products available. When we asked George Clarke to be an ambassador for the Truedor range it was on the basis that we felt he had real credibility – a ‘celebrity’ yes – but one who people could believe in and trust in his sincerity. We have not been disappointed; his involvement with us has been a real success and in fact, he has really brought something to the party, his knowledge of buildings is one thing, but his real passion for making homes great places to live has really shone out and this has really added to our presence in the market. That our customers can also benefit from our association with him is an added bonus and we are delighted to be able to include them in; it was great to see him spend so much time with them during the show when he came onto the stand.

It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it. The interest in the Truedor Partner Programme was fantastic, it shows us we have come up with a concept which the installer market understands and values, and it can only be a good thing for those who major on selling composite doors. It also shows more than ever, that product alone – no matter how good it is – is not enough; outstanding customer support is now an integral part of any offering. Richard Kirman is Sales and Marketing Manager of IG Doors Trade Division. For more information, www.truedor.co.uk.

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VOICE OF THE INDUSTRY

Frank Fay National Sales Manager, AS Spilka Positive, positive, positive….as a company with a very niche product exhibiting is always a calculated risk, but our expectations of attending the FIT Show were massively exceeded and we are very much looking forward to returning again next year. Scandinavian designed products are very much in vogue and come with a consumer expectation that they will provide something different – something more - than windows fitted with ‘standard’ hardware. Having offered window hardware solutions to the UK since the 1980’s the future is brighter than ever. Our product is not only suitable for high-rise living but is very much suited to standard housing offering the potential for large sashes, maximum areas of natural light, and ease of cleaning among many other benefits. These are the features which were so well received by visitors to our stand at the FIT Show and which have given us so much confidence that we are entering a new and exciting future in the UK. Thank you FIT Show.

The UK’s Leading Glass & Glazing Newspaper

What’s your opinion? Glass News’ ‘Voice of the Industry’ asks:

With the eagerly awaited FIT Show now over can you assess your feelings about the show, as a whole? In other words, ‘How was it for you?’

Mick Clayton CEO, GQA Qualifications

Mat Gibson Managing Director, Chase Taylor Recruitment

Richard Kirman Sales and Marketing Manager, Trade Division, IG Doors

Steve Hacking Operations Director, Supalite Tiled Roof System

If I had to use one phrase to summarise our experience of the FIT Show, it would be ‘real industry optimism’.

I have no doubt I am not the only person thinking that this year’s FIT show was the busiest of the three. It was a truly fantastic show, based on the desire of everybody once again to show how great the industry is, and to give the installers who work in it day in day out the products and the tools to do their job and make sure that consumer spend is in our sector and not others.

It was a great success – simple as that. We had spent a lot of time in the build up to the show talking about the importance of introducing new and innovative products to the trade sector and how the FIT show would be the perfect place to do so.

There was a genuinely positive feeling around the place for the whole of the three days and the visitor numbers, and visitor interest in our products and services, certainly exceeded our expectations. I have spoken before about recruitment being a barometer of the industry and on that basis the signs are very good; there is clearly a growth pattern in the industry and a desire for skilled personnel to support and promote that growth. We also saw a real interest in our installer recruitment arm, something we have developed recently, and which is enabling us to source and place installers looking for opportunity across the full range of trading sectors. From a client point of view it is a real win for us and something which will help us to continue to drive growth in our business.

We took the opportunity not only to show our products but to introduce fully for the first time our Truedor Partner Programme –a completely bespoke service to support each of our customers on an individual basis. It was incredibly well received, and we now know for sure that what we have is something the industry really wants. It was also great to be able to invite our product ambassador George Clarke to our stand and to the show, and he brought a real touch of class to proceedings. In short, it was brilliant.

We couldn’t have been more pleased – visitor numbers were great, but more important was visitor interest. People were genuinely interested in what was going on, in researching new products and new services. Their commitment was to give up their time to come along, and we were delighted to be able to match that commitment with new things for them to look at. The market for solid roofs is continuing on a steep upward slope and the key for us is to continue to invest in new product variations and concepts to help to fuel that growth. What we saw at FIT Show was a desire amongst fabricators and installers to embrace these new products to drive the industry forward.

Without doubt the best of the three FIT Shows so far. We had a number of particular interests during the show – we managed the Master Fitter Challenge once again, and situated in the Atrium it captured much more interest than on the two previous occasions the industry has descended on Telford. The range of products really did create a true ‘challenge’ for the six fantastic sets of finalists, and the Assessment Team, who never stopped during their challenge days. You could only respect their dedication and their commitment, and it was rewarding for them and us to see so many people stop and take a genuine interest. We also had the opportunity to talk to people at great length about our core offering – industry relevant qualifications and MTC solutions, and again the response meant we were very busy. Finally, we took the opportunity to canvas the industry first-hand about key issues such as the important role qualifications has to play in helping to attract more young people to the industry; the results are on our website.

May 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Haydon Statham Sales Director, Phoenix Doors

Andy Ball Managing Director, Balls2 Marketing

For us, this year’s FIT Show sharing our parent company’s MASCO UK Window Group stand was far busier than any of the previous events, so it certainly did not disappoint. The sheer numbers of visitors across all three days was, in my view, evidence of renewed confidence in the industry and confirmed the show’s capability as a great platform to launch new products.

The glazing industry has had a great week. The FIT Show was quickly followed by the Home Building and Renovation Show. The number of companies exhibiting at both gave me a real insight into how we can – and are – influencing the buying public.

This was demonstrated by high levels of interest in our comprehensive range of GRP composite door styles, particularly Meridian - our high-performance 70mm double-rebated composite door. Our rainbow-coloured Continental Collection Door, showcasing our ability to supply a wide range of coloured doors on shorter lead times, attracted much attention too. It was clear more space is needed. The ‘buzz’ reminded me of the early 1980s building shows when crowds made navigating the aisles difficult. So a move to the NEC makes sense. Good job guys, very well attended and I’m already looking forward to the next one!

The straight systems company/fabricator/installer method is blurring at the edges, with companies at all levels in the supply chain looking to sell their brands. The self-build and renovation market demands more choice and higher quality products and the FIT Show demonstrated how the industry as a whole has stepped up to deliver these. As marketers we are always looking to help customers sell more, and we have been leading the way with direct contact – often through social media platforms – to homeowners. We’re happy to share our knowledge and Client Strategy Director Sarah Ball presented a session on social media within the FIT Show seminar programme, and got the largest single audience throughout the whole three days. The Balls2 Marketing team was busy supporting customers exhibiting and visiting FIT Show.

www.glassnews.co.uk | May 2016

Steve Milham Managing Director, Whiteline Manufacturing Ltd Whilst feeling very humbled amongst the might of some of the larger stands surrounding us, I was overwhelmed by the frantic activity that was going on throughout the three days of the show. We entered this year in our own right for the very first time and if I’m honest, I expected nothing more than a few tyre kickers, a couple of ‘promising the world’ entrepreneurs and the odd sensible lead thrown in, purely because of the percentages rule! However, what we experienced was a professional audience and one that was genuinely looking for things that would differentiate them from our ‘run of the mill’ industry of bygone days. We exhibited our range topping Revival Window system with Deep bottom rail and the comments received made me very proud of what those at Whiteline have achieved. We build what are almost certainly, the best products that this industry has to offer. Well Probably!

Mark Walker Marketing & Design Manager, Selecta For Selecta, the timing of the FIT Show was perfect enabling ourselves to not only promote new products to the industry but also to be able to have a chat with our customers and others within the industry regarding our current and future developments. The stand was very busy for the three days with excellent interest in our new sliding sash window and new range of composite doors. We welcomed a large amount of leads, not only from new customers but also from our existing customer base who had an opportunity to see the new products in their fullness for the first time. The International Centre, Telford has served the FIT Show well and we’re sure the move to the NEC will not spoil the intimate and friendly feel to the event by being in a larger venue. There seemed to be a real ‘buzz’ and renewed confidence about the place which Selecta were very glad to be part of. For Selecta the hard work has begun, following up on the triumph of the show and bringing further success to Selecta and our customer base on all levels.

Loren Jenner Director, BLU We really enjoyed our visit to the FIT Show. There was a really good atmosphere across the halls and from our perspective the main names from across the industry had a presence there so from a networking perspective it was also a really good event. It also acted as a great shop window and reflection of what is driving the industry in terms of the latest trends and developments in the market - both from a manufacturing perspective and also from a hardware and services point of view. We were able to have a number of really productive meetings and - having just launched our range of innovative BLU Marine Grade 316 Stainless Steel window and door hardware - being able to meet with customers and also prospective customers under one roof so they could see the quality of our products compared to what’s in the market was invaluable and we look forward to exhibiting at the next FIT Show.

Charlotte Davies Head of Marketing, Edgetech UK There was a brilliant buzz at FIT Show 16 and we were busy on the Edgetech stand from the moment the doors opened until they closed. There’s a real professionalism in the industry and Edgetech is at the centre of that. We were able to manufacture units with Super Spacer® on the stand so visitors could see exactly why it has always been the first choice for IGU manufacturers looking for the nocompromise combination of manufacturing productivity and energy performance. The tongue-in-cheek gun amnesty for installers to swap silicone guns for rolls of TruFit® expanding foam edge tape went down really well. We were able to do live demos of the alternative fitting method and get visitors to the stand to have a go themselves. We had a lot of visitors ask for TruFit by name. It was a great moment when Chris Alderson announced that Karl Jones and I were being promoted during FIT Show and I’m very excited about my new role as Head of Marketing. It was the best FIT Show so far, and we’re looking forward to a successful time ahead.

VOICE OF THE INDUSTRY

David Thornton Chairman, The Window Company (Contracts) From a visitor’s point of view, this FIT Show was certainly the best ever. Because it had been two years since the last one, there were an impressive number of new products on display. Probably the highlights for me were finding the Iseo Libra smart cylinder on the Window Ware stand and the advanced SmartSecure locking system on the Carl F Groupco stand – both of which we’ll be offering to our social housing clients. We were also delighted to have some in depth conversations with IFC Certification Ltd and we will be going forward with them on a training and certification project. It was a busy few days for us because we also presented our first ever Big Thank You award to Iceni Windows on the REHAU stand at the show, and of course, we were there to support our fantastic team of Terry and Rob Jones who did so well in the finals of the Master Fitter challenge.

Alan Malcolm Sales Director, Sealco Our ‘warehouse on a stand’ proved to be a major success, especially for Sealco’s exclusive launch of the new Yale Revolution Window Hinge. While we’d attended before as visitors, this was our first FIT Show as an exhibitor and the hardest decision was to decide what to emphasise. We put the products first to show our 4,000-strong range of window and door hardware from leading manufacturers, all available nationally. It was the right decision. Visitors were queuing to get onto our stand and the organisers were impressed, too, making us a finalist at the FIT Show Awards for Most Creative Shell Scheme. The star attraction was our exclusive launch for Yale, which offers dual functionality in a single fully reversible hinge. We had real interest from visitors and fellow exhibitors alike. It was obvious throughout the show that innovation in our industry is riding high and it was great to be able to bring something that captured this optimism and excitement.

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Graeme Bailey Managing Director, Business Micros Every one of the FIT Shows has been great for us because it’s given us the chance to meet so many of our customers and give our software demos face to face. This one was obviously the biggest and best yet and it’s confirmed to us that we’ve made the right decision to get in early and secure a prime spot for our stand at the 2017 show. I think our key strength as a business is our people so an exhibition is the perfect place to showcase that. In terms of expertise and enthusiasm, I don’t think there’s any business in this industry which can match us and I think the buzz around our stand really demonstrated that. I had lots of positive feedback from existing customers about the quality of the service they get from our teams, and some really interesting enquiries from potential new customers who have heard about our reputation for great service and want to get involved with us.

Dean Hodges Managing Director, Business Micros Aluminium For us, the show was a real success once again. We certainly delivered more LogiKal software demos than we did in previous years, and we came away with more live leads. What was particularly good was that visitors could come to us direct from the machinery stands to talk about how we can help them with CNC links. Emmegi in particular sold quite a few machines actually at the show, and those buyers came to us straight afterwards to talk about their software requirements. Obviously, that was great for us as exhibitors, but even better for those visitors who got to see everything in one place. Moving forward, we’ve already booked our stand at the NEC in 2017 and our main aim now is to encourage more of the aluminium systems suppliers to get on board with FIT. I think if aluminium fabricators knew that they could see systems as well as machinery and software at the show, it would definitely encourage even more of them to attend.

Bradley Gaunt Managing Director, Made For Trade

Justin Harris Managing Director, Winkhaus

When Made For Trade unveiled their innovative new Korniche lantern roof at the FIT Show, the stunning design impressed visitors so much, many even expressed the desire to swap the existing lanterns on their own homes for it!

This year’s FIT Show has been hugely successful for us, with our star product on display, the new AV3 autoLock, receiving great feedback both from customers, and the industry at large. Undoubtedly, being able to offer some traditional German hospitality through our bratwurst and beer ‘hut’ has also contributed to an impressive footfall to our stand!

Boasting of one-tool installation, invisible fixings, and no silicone, the aluminium Korniche lantern has been designed to be incredibly quick-tofit, aesthetically pleasing, thermally efficient and durable at an unbeatable price. MD Bradley Gaunt, who designed and engineered the product, was delighted with the feedback on the Korniche, which contains unique parts. He explained: “It was our debut as exhibitors at the FIT Show and we couldn’t have asked for a better response. Thanks to all our visitors for making the launch a huge success.” Coming soon, the Korniche will go into production in June. Sign up to the MFT newsletter to be first in line for news: www.korniche. co.uk.

At Winkhaus, we see the show as an opportunity to celebrate business partnerships. We have a strong brand, and have always benefitted from a powerful presence throughout the exhibition – this year, our locking solutions were featured on 26 different stands. Even the newly launched AV3 autoLock was showcased on an aluminium entrance door by Winkhaus long standing customer, Dutemann. The new autoLock introduces different offerings and USPs than our established AV2 Family, with the daytime latch functionality proving exceptionally popular with fabricators and installers. With a good mix of businesses and products on display, and lots of visitors, I think the exhibition was a triumph and we are very proud to be part of it.

May 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Richard Gyde Managing Director, Mila

Jason Thompson Director, Glazerite Windows Limited

Ben Brocklesby Sales and Marketing Director, Origin

John Crittenden Managing Director, Carl F Groupco

Chris Byers Managing Director, ExtrudaSeal/Euroseal

Mark Dudley Managing Director, Windowlink

FIT was perfectly timed for us because it gave us the chance to showcase our brand new GRIP espag handle in all its colourful glory.

FIT 2016 proved to be an extremely positive show for Glazerite. We have exhibited at all three shows and this year was not only the busiest but it also had a higher calibre of visitor. In previous years we scanned anyone that came near our stand, which wasted a lot of resources when following up on these so-called enquiries, but this time we only scanned visitors that specifically requested further information or expressed a serious desire to continue our discussions.

We at Origin feel that The FiT Show is the ultimate door and window event in the UK – it demonstrates how well the industry is doing, so it makes for a hugely exciting future. We experienced our busiest stand ever, with particular interest in our new online quoting and ordering system, Sale Safe, which had over 200 demonstrations during the three days.

This year’s FIT Show was hugely successful for Carl F Groupco. We had more visitors than ever before to our stand and quality enquiries; this generated more leads than any exhibition we have previously attended. We saw our regular customers, were visited by a number of new companies, had keen media interest and even took hardware orders on the stand.

We’ve been exhibiting on two stands this year at the FIT Show and the response has been fantastic. ExtrudaSeal is the leading manufacturer of flexible extrusions, supplying fabricators nationwide with high quality glazing gaskets for use in the manufacture of aluminium, timber and PVC-U windows and doors. Meanwhile, Euroseal specialises in rigid extrusions, from simple designs to complex co-extrusions for different sectors – from double glazing to roofing, cladding, electrical, and more.

Exhibitions are a great way for us to promote our design, pricing and presentation modules to installers, which is why we haven’t missed a FIT Show edition so far. This year we’ve run hundreds of demos on our stand with Focus – the module for windows and doors, and Vector for conservatories and orangeries, with amazing feedback from visitors.

I don’t think anyone at the show could have missed our stand with the giant Mila tree full of brightly coloured handles and our team in their multi-coloured dresses and bow ties. It was all carefully planned to promote the launch of GRIP Colour of course - a brand new innovation which means customers can now order Mila’s Carbon Trust certified GRIP ABS handle in any one of 210 RAL colours. The feedback we’ve had has been fantastic and we’re very excited about the potential for this product. It was great to see so many visitors getting into the spirit of our #FITmila campaign on social media as well, and the pictures they posted and printed from our stand and around the halls helped us to create a unique record of what was, for Mila, a fantastic show.

We were delighted to receive requests from over 100 visitors and after carrying out background checks – credit, location, etc. - I was pleasantly surprised that over 90% were from companies we’d like to deal with, which confirms the higher calibre of visitor. It was also a great opportunity to meet existing customers on the stand and I was pleased so many made the effort to attend. All exhibitors made a fantastic effort and it makes you proud to be a part of the industry.

During the show, Origin received 120 new business enquires, reaffirming just how valuable it is for suppliers, so it’s easy to see why we enjoy exhibiting and why it is a regular fixture in our calendar. The FiT Show also allowed us to display our latest Origin Window, which is the only window in the industry to offer Aerogel, a groundbreaking material used for insulation in spacecraft and spacesuits, for superior thermal efficiency. The industry-favourite Origin BiFold Door was also on show, alongside our new ranges of blinds systems. These offer the ultimate soft furnishing solution for additional profit making opportunities, while also being the perfect final touch for the Origin Home range. All in all, it was a fantastic show.

www.glassnews.co.uk | May 2016

The show’s buzz and camaraderie was reminiscent of Glassex in its heyday and the hard work of our sales and marketing team was rewarded when we scooped the ‘Most Successful Visitor Campaign’ award at the gala dinner. There is no doubt this was the right platform to launch SmartSecure, our exciting new smart door locking and access control brand. Strong interest confirmed the time is right to capture this sector of the market and the FIT Show was the perfect forum. Nothing beats seeing technology action and, by the end of the three days, hundreds of people had been impressed by our demonstration of electronic door opening options.

As a specialist extruder, we are perfectly positioned to offer fabricators and installers top notch extrusions at very competitive prices. This was our message throughout the show and we’re delighted with the feedback we’ve had from the visitors. The sheer breadth of product present at Telford this year is a testimony of the show’s current reach and versatility. An example is the incredible amount of interest Euroseal’s decking system has created amongst visitors, alongside our specialist extrusions for the glass and glazing industry. We look forward to next year!

The most coveted feature was the autonomous pricing option that runs independently in the background while the sales person is designing the product, changing the cost in real time, with every option selected. Having officially rolled out the only retail-to-production solution available for UK window companies, our offer appeals to an even wider audience: installer-fabricators looking to increase operational efficiency, and improve sales conversion rates, as well as large trade fabricators wanting to simplify quoting and ordering to their customers’ benefit, and streamline their internal processes. Our success at FIT highlights a strong trend towards a more sophisticated retail sales pitch that matches the modern consumers’ expectations and prowess.

VOICE OF THE INDUSTRY

Gareth Jones Marketing & Technical Director, REHAU

Dan Gill Managing Director, Residence Collection

As a whole, it was an excellent show. The tremendous efforts made by the organisers and all the exhibitors definitely helped to deliver the dramatic increase in visitor numbers this time around, and I think it’s given us a really good platform for the move to the NEC.

Our first system, Residence 9, made history at the first FIT Show in 2013 when it launched the super-premium sector. We made history again at this year’s show launching another three stylish and characterful window systems. I don’t think any Syscos have launched more than one or two new systems in a year before and that’s if you count chamfered and sculptured as individual systems.

Certainly, REHAU’s stand stood out for all the right reasons and we were delighted to be runners up in the best stand awards. All the feedback we had from visitors was that our messaging was clear and, most importantly, that our bold decision just to focus on our doors range with the launch of AGILA was a good one. The response from visitors both to AGILA and to the brand new 360°Performance marketing portal, which our team were demonstrating throughout the show, was excellent. Customers seemed to love both the products and the online marketing initiative but obviously the show was just the start. The real hard work for all of us starts now.

The Residence Collection is a suite of four complete window and door systems: Residence 7, Residence 8, Residence 9 and Residence2. Apart from looking individually stunning and performing at the highest level they do something very different for fabricators, installers, developers and homeowners. The systems differ in their dimensions and internal look, yet complement each other perfectly. That’s why we called it the Residence Collection. The reception from installers and fabricators at the show was phenomenal. They’re really excited about selling the Residence Collection to existing customers and creating new opportunities. www.residencecollection.co.uk

The UK’s Leading Glass & Glazing Newspaper

Gareth Mobley CEO, Solidor What a show! Solidor launched four new door designs, two new colours and a whole range of new glass designs. Plus a new website with the new Door Designer and the latest Solidor Cloud update – and all on one stand! We had 10 doors and 20 colours on display, so visitors could see our extensive range of the most secure composite door you can buy. Every Solidor is fitted with an Ultion cylinder door lock. It’s the most secure cylinder so homeowners are protected from burglary with Solidor. In the unlikely event they’re burgled because Ultion is snapped, homeowners can claim £1,000 under Ultion’s guarantee. The Cloud Café was very popular with people trying our new online services including instant quoting via Solidor Cloud - it returns a quote in as little as 90 seconds! I’m not surprised there was a record attendance, our stand was busy all the time. We’ve got over 300 leads to follow up! Visit Solidor www.solidor. co.uk, follow @Solidorltd or call 01782 950 941 for the most secure composite door you can sell.

Clare O’Hara Managing Director, Epwin Window Systems

Mike Bygrave Marketing Manager, Roseview Windows

The FIT Show has been a complete success for all of our brands but especially for the launch of Optima, our new Profile 22 chamfered and sculptured window and door systems. We based the development of the new systems around launching at The FIT Show and that plan has worked out very well.

Our first FIT Show was a fantastic experience. It was a hugely proud moment for us – seeing our windows showcased alongside the very best products the industry has to offer, and months of effort and organisation finally come to fruition.

There was a great deal of interest in the new products and we have a lot of opportunities to follow up. We were almost overrun at times but it was an ideal opportunity for our fabricators to showcase the new products to their installers. We had so much to show to both fabricators and installers and there was also a great deal of interest caused by the Epwin name appearing at a major window industry event for the first time in many years. In the 40th Anniversary of the company that was highly appropriate. Epwin Window Systems has changed a great deal in the past year and there is a great deal more to come, in terms of products and support initiatives; it has been a very productive time for us!

What the show really brought home for us was how little selling the Rose Collection actually requires. We had a constant stream of installers coming up to look at and operate the three windows on display without any encouragement from us – particularly our showstopping centrepiece, the new and improved Ultimate Rose. We’ve put a lot of time and effort into developing it, so it was really gratifying to see it getting such a great response. Introducing a Lifetime Homes-accredited Charisma Rose, the conservationsensitive Heritage Rose, and the incomparably authentic Ultimate Rose to thousands of installers from around the country was a massively rewarding experience for us – but it was also fantastic to just be at the show, and witness our industry so clearly thriving. For more information visit www.roseview.co.uk or call 01234 712657.

Gareth Thomas Sales and Marketing Director, Atlas Glazed Roof Solutions As the fastest growing conservatory roof system in the UK in 2015, we needed to go big and bold at FIT. And we did! Our stand was crammed with visitors from the second the doors opened, with everyone heading straight for the main attraction – our contemporary new Flat Rooflight. Unmatched in aesthetics, thermal performance or price, it prompted a phenomenal reaction from visitors, which totally exceeded all expectations. Throughout the show, I heard many positive comments from installers – ‘Atlas products give us the edge over our competitors’, ‘Atlas helped us to boost margins’, ‘Atlas products are a fitters dream’. The enthusiasm was infectious and we now have hundreds of quality leads to follow up. 2016 will be another huge growth year for Atlas and we’re already planning for an even bigger FIT experience at the NEC in 2017. Well done to Matthew Glover and his team for pulling off an outstanding event that really did get the industry talking.

May 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Gary Morton Chairman of GM Fundraising & Managing Director, Central RPL GM Fundraising was lucky enough to be afforded a platform to talk to industry about the work we do to support Hope House Children’s Hospices, including the upcoming Border2Border ride. The interest and support was phenomenal. FIT’s support did not stop there. All proceeds from fundraising at the Gala Dinner were donated to GMF - £8,840. Synseal also kindly donated a further £1,250 from their raffle. As a visitor I found it the perfect opportunity to meet many people under one roof – I think the three days at the show saved me about three weeks of meetings, and most seemed to be visiting with the same intention. As for the future of FIT at the NEC I am in two minds. I don’t doubt the team will do a fantastic job taking the show to the next level – which can only be done at a bigger site – but I enjoyed the intimacy of Telford and the general buzz created this year.

Andrew Glover Director, Solaris Solar Ltd

Martin Nettleton Managing Director, Euroglaze

Pieter Vanden Berghe Export Sales Manager, Aralco

Helen Costeloe-Hughes Commercial Director, Insight Data

Andrew Scott Managing Director, Purplex Marketing

I attended FIT as both exhibitor and President of the Glass & Glazing Federation (GGF). Obviously it’s a family affair so I’m a big supporter, but I genuinely believe it was the best yet.

From a fabricator’s perspective, visiting the FIT Show is all about seeing what’s new. Yes, it’s obviously important to spend time meeting up with your suppliers, building relationships and networking but, if you’re taking a day or two out of the office, you really do need to feel that you’ve got something tangible from the time.

FIT Show provided a superb base for developing our distribution network in Britain. It is obvious from looking around the show that there is much innovation in window and doors. Our natural ventilations deliver practical and aesthetic solutions to the rapidly developing UK market and we have made some excellent contacts.

The Show was a great opportunity for Insight Data to celebrate our 10th birthday, launch several new innovations for the industry, and talk to existing customers, many of which were fellow exhibitors.

We had a lot of fun at the show, it was fantastic to meet so many existing and new customers, and for me personally to see so many old friends going back 30 years in the industry.

To launch our new product we were well placed in the innovation zone, seeing a steady flow of visitors daily. Day one saw the official launch of the Solaris Roof and a busy afternoon was enjoyed with prospects and media. The show gave us the perfect platform to showcase Solaris and West Yorkshire Architectural. As GGF President I had official duties welcoming new members to the Federation, which gave me a chance to tour the show. I was astounded by the overall numbers, and the amount of effort that had been put into creating the impressive - and busy – stands throughout. All-in-all it was a great show and a great platform to take them to bigger and better things at the NEC.

www.glassnews.co.uk | May 2016

The real highlight for me then was on the REHAU stand where we got the first look at the new AGILA sliding door. We’d been interested in the door since we saw the pre-show publicity, but actually seeing it at the show has convinced us to start fabricating it. We liked the aesthetics of the door and the quality and attention to detail which you know you can always rely on with REHAU. We pride ourselves on the fact that customers who buy from Euroglaze really don’t need to go anywhere else for products in REHAU, so it will be a natural addition to our range and will be available from us very shortly.

Visitors liked the slim, modern design of our aluminium vents. We take care to meet homeowner expectations for goodlooking glazed products. Feedback was extremely positive, as fabricators are increasingly aware of the value of aluminium slot vents in terms of long life, colour-fast performance. Our glazed-in vents proved popular because they meet the growing demand for increased airflow in public sector buildings, to support not only the health of the building but also the people inside. We also demonstrated the benefits of PyrAcoust, the smallest acoustic window vent to achieve Part F requirements for ventilation. With sound dampening up to a maximum 45 dB in the open position, it provides a cost-effective alternative to mechanical ventilation.

It was certainly a busy show and we were very proud to support it both as an exhibitor and partner, as the organisers have worked with Insight Data since the inception of the show. We felt the energy around the event this year was electric, reflecting an upbeat mood across the industry. One of the highlights of the show for me was customer feedback. Salestracker has become an essential tool for the industry, providing users with up-to-the-minute prospect data, but also a platform to manage all their sales and marketing activity, customer relations and communications. Our new innovation, STEM, went down a storm with both existing and new customers. It turns Salestracker into a full email marketing platform, so users can create a marketing list, instantly send an email campaign, and record all results automatically within Salestracker.

There was a great vibe too across the show, especially at our Mojito bar! We had a window made from Lego bricks that went down a storm, and hundreds of people entered the ‘guess the number of bricks competition’ which was great fun. The mood from visitors was upbeat and bullish, which I think reflects the whole industry; there is a lot of energy out there and businesses are keen to grow. Our stand was busy and we did a lot of business; Purplex is well known as the nononsense marketing agency that gets results and we work with ambitious companies who want sustainable, profitable growth. There was a huge appetite from visitors to talk to us about marketing strategy, PR, digital and video.

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Nigel Bishop National Sales Manager, Avantek

Roy Frost Managing Director, Decuninck

Chris Armes Design & Development Manager, Liniar

Guy Hubble Managing Director, RegaLead

I don’t really know where to start - I’m still catching my breath after a frantic and incredibly successful show!

What does a resounding success look like? On Deceuninck’s stand it was a fairly constant crowd of fabricators and installers throughout the show, and we had a number of excellent leads. The response to our latest product innovations such as the Heritage Flush Sash window, Slider24 patio door and Fully Reversible Window, was phenomenal. Customers and visitors loved them. We had a lot of interest in MyBrand, Deceuninck’s unique tailored marketing support for fabricators and installers – so much so we had to re-order brochures for day two!

I have to say that the FIT Show was a huge success, both for us personally and the event as a whole. It was great to see the incredibly high standard of stands at Telford, which made it even more special when we won the award for Best Stand Over 80m²!

The FIT Show 2016 undeniably had a real buzz about it, with the industry upping its game in terms of bringing exciting new product launches to showcase.

There was an obvious increase in visitors since the last event with more fabricators looking for new suppliers than I’ve ever experienced before, in a bid for extra efficiency and growth in production. We enjoyed a constant flow of visitors on our stand, keen to find out more about Avantek now that we are official dealers for URBAN as well as Wegoma. Our very own Supercut modular system impressed all once it became clear that the Supercut 5 model could be upgraded to a 6 with the minimum of fuss and at a reasonable cost, doubling production output. The new Wegoma compact quad welders also proved a big hit, displaying how little space they occupy in relation to the production benefits. The new user-friendly software on the URBAN SV530sc also impressed. Overall, I thought the exhibition was a great success. There was fantastic enthusiasm from the industry in every sector and it proved that the buzz was back after a very difficult recovery period.

The Show was the perfect platform to launch new products and meet fabricators and installers. The halls were buzzing and there was a real sense of enthusiasm amongst exhibitors and visitors. We’re now busily following up on all the leads to ensure we capitalise on that enthusiasm! Credit to the organisers for another great show.

I didn’t get too much chance to explore but from what I saw over the three days the turnout was excellent. Our stand was heaving with visitors wanting to find out more about the products we had on display. In particular, our new aluminium bi-folds, Alumina by Liniar, created a real buzz and we have been inundated with enquiries already. The gala dinner was a great occasion and it was lovely to catch up with customers, colleagues and friends in the industry, although a few of us were a little disappointed with the lack of a ‘name’ for the entertainment. To exhibit at the FIT Show is hard work. It takes months of careful planning, days to build and breakdown the stand, and endless hours of organisation. But all in all, I think it was worth it.

One thing which really came across was the desire felt by fabricators for ways to differentiate in a crowded market. For RegaLead, this helped to make it our most successful FIT Show yet, with enquires up some 60% on 2014 for our all-encompassing range of products to help fabricators of composite doors add value through decoration. That colour is key to differentiation was abundantly clear by the fantastic reception to our new ColorLine door frame matching service, which launched at the show. This completes our full package for composite doors, as we now offer frames, glass, colour and cassettes, in fact, everything except the door. It was undoubtedly a showstopper for us, and I believe we will see a lot more stands showcasing doors with matching or complementary frames at FIT 2017.

John Cooper Head of Marketing & Sales (UK & Ireland), SWISSPACER

Asa McGillian Managing Director, Apeer

This year’s FIT Show was the most successful yet for SWISSPACER. There was a buzz about the show and our stand with its “can’tmiss” Swiss penknife really caught the eye. The number of leads surpassed our estimations. We had lots to tell visitors about our latest innovations such as our new wider spacer bars, SWISSPACER Air and our Marketing Toolkit.

The FIT Show was all about introducing our Lumi triple glazed edge-to-edge glazed window and door system to window and door industry professionals. We launched Lumi around a year ago and we have shown it to homeowners and design professionals at events such as Grand Designs with great success but this was the first opportunity to reach the glazing industry en masse. And we were a little nervous because ultimately these are the people that will sell Lumi in volume.

The SWISSPACER stand had a busy stream of visitors throughout the show, and our Champagne Reception was the perfect way to relax with customers, contacts and prospects at the end of each day. Hats off to the FIT team for organising such a brilliant show and re-igniting everyone’s passion for the industry. We have already signed up for 2017 and we’re excited to hear the organisers’ plans to pull in a wider customer base. We’re sure FIT 2017 will come back stronger and better than ever!

We need not have worried as we enjoyed tremendous interest throughout the show. We actually took orders, lots of leads some of which we have already converted in the week since The FIT Show. We were already ramping up production with a big investment in our factory but the reaction we received at The FIT Show enables us to do this with added confidence. A great event for us.

Visit: www.regalead.co.uk or call 0161 946 1164 for more information about ColorLine.

May 2016 | www.glassnews.co.uk

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www.glassnews.co.uk | May 2016

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Andy Everett National Account Manager, SWISSPACER UK & Ireland Andy is the latest to join SWISSPACER’s growing team in the UK to help develop sales and strengthen its position as No.1 warm edge spacer bar supplier. He started his career as an apprentice electrician, before landing his first sales role in window hardware and progressing to BDM at Schuco UK.

It’s all about you

The job you do in 25 words… My role is to manage sales and client accounts in the UK and Ireland, to develop sales and strengthen SWISSPACER’s position as No.1 warm edge spacer bar supplier.

Where you were born and live, currently… I was born and still live in Norwich, Norfolk. I quickly realised that my life choice was either to move away from the lovely lifestyle of Norfolk or commute. The commute won!

Your greatest achievement… The highest sales revenue delivered in one year at Schuco UK by a BDM.

It’s a great compromise because I get the buzz of the big cities all week and back to Norfolk to relax at the weekend.

The mistake you’d like to correct… Not having mastered a foreign language. I’d like to be able to speak another language confidently when travelling abroad.

Your education and the subject or activity in which you excelled…

The talent you would like to enhance…

I was educated at Costessey High School which led on to Norwich City College where I completed an apprenticeship as a qualified electrician. The job was varied and exciting and I got to work on-site on some great buildings. The building site can be a tough place to work so it helped me grow up quickly.

Your favourite sports or interests… I’m a passionate cyclist and can often be found out with my club, Wensum Valley Cycling in the lanes of Norfolk. As a family we’re very keen on movies, and we all love squashing up on the sofa together like the Simpsons to watch a good film! My son and I are also real petrol heads and look forward to our annual trip to the Goodwood Festival of Speed.

To learn as much as possible about the glass industry and the people in it.

and your future Your biggest regret in life…

The temptation you can’t resist…

I don’t dwell on regrets because at the time you made the decision, it was for the right reason.

A big slab of cake and a latte as a reward after a hard bike ride..

Someone or something that inspires you…

your career

Travel inspires me. I love seeing new places and learning about the culture and way of life. Anywhere from Cairo to Barcelona and all points in between.

When and how you joined this industry… I have always worked in the construction industry. My first job was as an apprentice electrician. That eventually led to getting a job in window hardware sales, my first window industry position. From there I progressed to a business development manager (BDM) role at a larger aluminium fabricator before moving to Schuco UK. Last year I joined SWISSPACER as National Account Manager for the UK and Ireland.

What you would like to do if you weren’t in the industry… I would like to run a small beach bar on a tropical island. I wouldn’t mind which island - as long as there was no mobile phone coverage. My days would be spent scuba diving on the reef followed by a rest in the sun from the exertions of island life!

A particular ambition… My ambition is to ensure my family all grow up happy and healthy, and ready to achieve whatever they desire.

The way you want to be remembered… For my dry sense of humour, but equally as a man who delivered what he promised.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 84

May 2016 | www.glassnews.co.uk

0516/0140

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GLASS

The UK’s Leading Glass & Glazing Newspaper

Romag glass catches the eye at new Manchester tram stop High performance shaped architectural glass from Romag has been specified as an eye-catching feature on a new passenger stop completed for Greater Manchester’s Metrolink tramway system. More than 132 sq. m of clear glass laminate has been supplied by Romag for the Exchange Square stop in the city centre, where it will provide an attractive protective canopy for passengers sheltering from the elements.

TuffX’s Ambi-Max 4,000mm roof glass gives homeowners the big expanses of glass they’re looking for The aspirational vision for today’s style-conscious homeowner is a large, airy family living space that’s flooded with natural light. Exchange Square tramway stop in central Manchester catches the eye thanks to Romag’s high performance shaped architectural glass.

and architectural metalwork designers and fabricators Shawton Engineering following delivery of the glass to site.

The final design was specifically produced using 17.5mm toughened heat soaked laminated glass, drilled and shaped.

Cllr Jim McMahon, transport lead for the Greater Manchester Combined Authority, said: “The new Exchange Square stop is already looking impressive and it will be a great addition to this busy area of the city.”

Designed by architects SimpsonHaugh and Partners, the project is part of Metrolink’s Second City Crossing project, and linked to a £1bn transport investment plan over the next two years.

Transport for Greater Manchester (TfGM) and Manchester council have opted for the stop’s design because it will make the most of the limited space in Exchange Square, while keeping plenty of room for pedestrians.

Installation work was completed in a few days by Warrington-based structural steelwork

As part of the Second City Crossing project, the Deansgate-Castlefield stop has been completely transformed, and work is already underway to build a new tram stop in St Peter’s Square, which is being expanded from two platforms to four and will feature a protective glass canopy.

The traditional solution to this is two panes of roof glass joined together with muntin bars, but these affect the wow factor of the space, not to mention run the risk of leaking. TuffX’s Ambi-Max roof glass, which comes in lengths of up to 4,000mm, solves these problems and helps homeowners create the dramatic stylish living space they’ve always dreamed of.

Managing Director of the specialist toughened glass manufacturer, Graham Price, comments: “Oversize glass offers a multitude of benefits for both homeowners and installers. Not only that, the cost is often comparable to the equivalent space created using standard glass sizes and muntin bars.” TuffX’s Ambi-Max roof glass lets homeowners create dramatic spaces and because there is no need for muntin bars, a wealth of design options are opened up. As well as the aesthetic advantages, the lack of muntin bars removes the risk of leaks and call-backs, not to mention means self-cleaning glass can work more efficiently. Graham says that installers are often concerned that oversize glass means more complex installations, but this is not the case. “Ambi-Max toughened sheets may be up to 4,000mm long, but they are still 4mm thick, so you don’t have to factor a different thickness into a roof design. And because you don’t need to use as many muntin bars, the installation process is a lot simpler and quicker too.” Ambi-Max glass is available in four of TuffX’s Ambience roof glass ranges: Ambi-Aqua self cleaning glass, Ambi-Blue self cleaning glass, Ambi-Neutral self-cleaning glass and AmbiUltra, an ultra dark tinted glass with 91% solar reflection. TuffX is established as one of the UK’s most progressive, customer-oriented companies and Ambi-Max oversize glass, with the wealth of benefits it brings to installers and homeowners, perfectly demonstrates why it has this reputation.

Romag safety glass is stringently tested to ensure manufacturing processes meet and exceeds rail industry regulations and expectations including containment post impact, telephone attenuation, pressure pulse testing and small missile impact resistance. More details at www.romag.co.uk.

Tel: 0845 3400 200 - www.tuffxglass.co.uk

READER ENQUIRY No: 0516/0141

READER ENQUIRY No: 0516/0142

CENSolutions helps Modern Glass stay ahead of the game Ensuring your business complies with all of the necessary standards and latest legislation can prove quite a task, but not for Staffordshire based, Modern Glass. In 2010 the company appointed CENSolutions, the largest supplier of quality certification in the window, door and glass industries and has since found that a proactive approach to certification makes the whole process a lot easier. Jason Quinn, responsible for the quality checks for the accreditation at Modern Glass explains: “We partner with CENSolutions for BS EN 1279 accreditation on the manufacture of our sealed units. We get a much better service and better value for money from a team that are polite, knowledgeable and understanding of our needs. Above all else, the best thing is that they keep us informed of any forthcoming changes in legislation

that could possibly effect what we produce and how we produce it. This really gives us an advantage, as we can be proactive and implement any changes at our own convenience, ensuring our customers aren’t adversely effected in any way.” Modern Glass is a family run business, established in 1947. From its purpose built workshops in Staffordshire it provides single glass cut to size, double glazed units, mirrors and toughened glass. The company also specialises in bespoke decorative designs and lead light making, repair and restoration (including painting). Modern Glass is also able to provide a measuring and fitting service for uPVC doors, frames and replacement double glazed units. Wayne Rogerson, Joint Managing Director of CENSolutions adds: “Modern Glass is a fantastic company to work with - it’s no surprise they have been in business for

almost 70 years! They work hard to ensure they produce quality products that meet the current legislative requirements and appreciate the importance of compliance. They work closely with us to ensure the entire audit process is as quick and pain free as possible. The industry would be a better place with more proactive and

committed companies like Modern Glass and CENSolutions is proud to support them with complete compliance.” Jason concludes: “With so much going on at the customer facing end of the business, it’s important for us to have suppliers we can rely on and trust. We have recently installed a new glass cutting table and glass washer with press, all whilst continuing to produce, on average, 200-300 sealed units every day. That’s why partnering with CENSolutions makes perfect sense for us. We know we can leave them to do their day job, which leaves us to be able to get on with ours.” For more information on CENSolutions, call us today on 01785 716625, visit www.censolutions.com. READER ENQUIRY No: 0516/0143

May 2016 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

TruShield – Durable Glass Protection That Doesn’t React with Silicone Homeowners are looking for clean and clear glass all year round, regardless of where it sits on their property. This is particularly important for conservatory roofs, roof lanterns and sky pods.

and architectural metalwork designers and fabricators Shawton Engineering following delivery of the glass to their works and installed in the stair off site. The stairs were delivered to Manchester and installed complete with handrail to avoid the need for any temporary edge protection and working at height which Shawton Engineering believe where possible is the way forward

More than 150 sq. m of clear glass has been manufactured and supplied by Romag for the newly upgraded arched Deansgate-Castleford passenger stop on the city centre Metrolink tramway system.

But there are certain glass protection coatings which react with the silicone used to seal some roof glazing components during installation. This reaction can cause the silicone to fail, which in turn can lead to drips and leaks from newly-installed glazed roof systems.

Paul Hiscock, contracts manager at Shawton said: “The high quality, high performance architectural glass will provide an impressive addition to the installation and will significantly contribute to enhancing the environment as well as public safety.

There, the glass will be provide a stylish architectural feature on the staircase as well protective public safety walling, enhancing the ‘living wall’ feature of the stop, which is located above railway arches, and enabling passengers to enjoy a green and tranquil environment as they ascend and descend the steps to the street below.

TruShield® the versatile glass protection system from Edgetech UK, doesn’t react with silicone so there’s no chance of seals perishing as a direct result of contact with TruShield. TruShield is a top choice for installers, who can be comfortable in the knowledge that the glass coating will not have a damaging effect on their installations. Plus, it means that installation companies can offer extra peace of mind to homeowners.

Mel Jones, Territory Sales Manager for Window Products at Edgetech UK, says: “TruShield works effectively in any environmental conditions, on both organic and inorganic dirt, unlike other easy-clean systems. Its development has been tailored

at Manchester city centre tram stop Demand for Romag’s high performance architectural toughened safety glass is on the rise after being specified for a contemporary new external staircase system in the heart of Manchester.

Roof glass needs to have the most light transmission and clarity possible, whilst being low-maintenance for homeowners, who don’t want the hassle of cleaning glass in hardto-reach places. That’s why easy-clean glass and glass protection systems have become so popular.

TruShield is durable glass protection that can be relied on. It has been tested at TÜV Rheinland Germany where a 10-year service life was simulated, subjecting the product to the harshest conditions. The long-term tests have proven that TruShield is exceptionally resistant to heat, UV rays and even chemical erosion.

Romag glass a step-up

to the problems facing installers and homeowners with roof glazing – clarity and cleanliness.” Edgetech is creating a national network of TruShield Approved Applicators. If you are an IGU Manufacturer, Fabricator or Installer interested in adding value to your offering with TruShield contact Mel at Edgetech today on: 02476 639931 or visit: www.trushield-glass.com. READER ENQUIRY No: 0516/0144

Panels of clear Romag safety glass have also been installed to provide a protective safety walling feature on the new First Street Bridge, which spans the Deansgate Locks to provide easy access for passengers’ going to and from the tram stop. The installation was produced using 25.5mm toughened sheets and heat soaked with SGP interlayer and polished edges. Designed by architects SimpsonHaugh and

The new external staircase at the upgraded arched DeansgateCastleford passenger stop on the city centre Metrolink tramway system uses Romag glass.

Partners, the project is part of Metrolink’s Second City Crossing project, and linked to a £1bn transport investment plan over the next two years. Installation work was completed in a by Warringtonbased structural steelwork

“Romag provided excellent advice and service when we were specifying glass for the project and delivered what was promised quickly and on time.” Romag safety glass is stringently tested to ensure manufacturing processes meet and exceeds rail industry regulations and expectations including containment post impact, telephone attenuation, pressure pulse testing and small missile impact resistance. www.romag.co.uk READER ENQUIRY No: 0516/0145

TuffX glass provides the sleek touch a BMW showroom needs BMW is synonymous with quality and luxury so when the Chester dealership of the Halliwell Jones BMW franchise recently underwent a refurbishment and expansion programme worth £1.5 million, it was important that every aspect reflected the quality of the BMW brand. When it came to an internal balustrade, the dealership had specified clear glass to create a clean and sophisticated finish that wouldn’t detract from the beauty of the cars. As well as straightforward rectangles, the balustrade also had several unusual shapes that meant a glazing expert was needed to supply the glass. The contractor turned to specialist glazing manufacturers TuffX for support. TuffX recommended 15mm toughened glass with polished edges for all the pieces needed for the balustrade. As well as providing the sophisticated look required, the glass would

www.glassnews.co.uk | May 2016

also meet all safety requirements, an essential element for a public space such as a car

showroom. In total, TuffX provided 20m2 of glass for the balustrade, which was all manufactured at its Merseyside headquarters. As demonstrated in this project, glass balustrades are perfect for design-led, high specification projects in the commercial sector. As one of the UK’s leading specialist glass manufacturers, TuffX works alongside leading architects and contractors and has developed a stunning range of balustrading, infill panels and glass panels. The company’s expertise in this area means that the BMW dealership was just the latest in a long line of contracts for prestigious projects throughout the UK. So the next time you need to make an impact with glazing, perhaps TuffX should be your first port of call? Tel: 0845 3400 200 www.tuffxglass.co.uk

READER ENQUIRY No: 0516/0146

MACHINERY

SKYLIGHTS & ROOF LANTERNS

Haffner introduce new SBA-2 ATLAS RAISES THE ROOF WITH video to support growing sales NEW FLAT ROOFLIGHT

Haffner Murat’s SBA-2 Machining Centre has revolutionised countless fabricators’ processes thanks to its long list of automated features. But Dave Thomas, Haffner Murat’s Managing Director, says: “It can be difficult to understand just how much the machine can bring to a business without seeing it in action. This is why we’ve commissioned a short video so that people can see for themselves why

the SBA-2 is the powerhouse of window fabrication.” The SBA-2 Machining Centre is an inspired piece of engineering that has come about through many years of innovation in machinery design. The SBA improves output, quality and reduces both labour time and wastage. All cutting and prepping required on conventional windows and doors are pre-programmed

using the outstanding Beckhoff software. This can be fully integrated with the most popular door and window production software packages to ensure it will slot seamlessly into an existing set up. Scrap profiles are automatically transported to a waste container and there is a dust and chip extraction system, all helping to keep a clean, safe and professional production environment.

Dave Thomas concludes, “All of these unique features are shown in action on the video and we know it is going to be a useful tool for customers looking to invest in automation and see for themselves the benefits it can bring to their business.” The video can be seen on Haffner Murat’s website at http://www.haffnermurat. com/pvcu/sba-2.html Tel: 01785 222421 READER ENQUIRY No: 0516/0147

Brand new facilities for a two-fold increase in output Leading window, door and conservatory fabricator, Direct Trade, has invested £118K in a range of new machinery from elumatec as part of an expansion to its aluminium production facility at its Doncaster site. “Demand for our existing and new aluminium products continues to grow at pace” said Danny Colton, General Manager, Direct Trade. “This investment in our plant means that we can respond to growing demand.” After discussing Direct Trade’s objectives, elumatec’s Technical Sales Manager, Andrew Robson recommended the most suitable machinery package. Direct Trade has always invested in state of the art equipment, high level output both in speed and quality being critical. Elumatec’s DG104 e355-6m double mitre saw, with label printer, provides fast cutting with no length calculations or correction values necessary. A SBZ122/64 CNC machine, with a power torque spindle can machine thick-walled profiles and lengths up to 7.05m and has automatic clamp positioning.

A TS161/21 bead saw and an EMA measuring system for highly accurate cutting were also purchased. The back of the bead saw is adjustable, allowing optimum use of the saw blade for wide and flat profiles. Direct Trade also invested in eluCad software which allows the machinery to be programmed from computers in the office. “Clearly 2016 is going to be an exciting year for Direct Trade, and for its customers” said Andrew Robson “Our aim at elumatec is to assist our clients by ensuring that our machinery stays one step ahead of the demand for high quality new products and customer service.” Direct Trade’s aluminium offering now includes Smart’s Alitherm & Heritage ranges. For further information call 01302 88 00 66 or email tradesales@directtradeltd.co.uk. For more details about elumatec’s range of premium quality machines for working aluminium telephone 01908 580800 or email sales@elumatec.co.uk. READER ENQUIRY No: 0516/0148

A new generation in flat rooflight design has been unveiled by Atlas Glazed Roof Solutions. The Flat Rooflight, which brings ultimate performance and maximum light in a sleek, minimalistic design, complements the industry-leading range of aluminium conservatory and lantern roofs from Atlas. Created to deliver ‘ALL SKY AND NO ROOF’, this ultimate performing fixed Flat Rooflight features a 27% slimmer overall frame height than its rivals to achieve a flush glazed look with minimal internal and external sightlines. It delivers an outstanding complete roof (glass and frame) U-value of 1.3 W/m2k, without the need for triple glazing. The New Flat Rooflight is the best looking and the highest thermally performing double glazed flat rooflight on the market thanks to its bespoke structural PVC-u internal core and sleek aluminium internal and external capping. Fitted flush to the internal plaster, the rooflight appears frameless from below to create the illusion of an open roof space. Gareth Thomas, Sales and Marketing Director at Atlas Glazed Roof Solutions, said: “We are really excited to launch this sensational product, which has been designed to open up the roof space and cast the maximum amount of light into a room for a dramatic effect. Aesthetic functional and price competitive, it delivers superior thermal properties and slim internal and external sightlines which are

unmatched. And just like the rest of the Atlas range, it has been carefully developed to be extremely fitter-friendly so it is very easy to transform a mundane flat roof into a breathtaking light pool. It is the ultimate flat rooflight, which delivers on all fronts.” The Flat Rooflight has been designed to be fitted with ease. The frame can be simply screwed from the side with hidden direct fixings or from the underside with a strap fixing. Unlike many alternatives where the plasterboard visibly buts up to the glass, this system features a clever internal plasterboard pocket for easy bordering and plastering. The clip-in aluminium external weather bar and internal cover trim provide a crisp, subtle finish to the rooflight. Insulated kerb upstands are also available if required. Self-cleaning glass and a 10-year seal and easy-clean coating warranty ensure that the rooflight will require minimal maintenance through its service life. The rooflight does not compromise on weather performance either and its five degree pitched kerb allows water to drain off

the glazing unit on to the existing flat roof. The Atlas Flat Rooflight comes factory-glazed with toughened Pilkington Active Neutral Solar glass. The Low-E double glazing achieves a U-value of 1.0 W/m2k. It is available as standard in grey, black, white, grey on white and black on white and in six stock sizes (1x1m, 1x1.5m, 1x2m, 1.2x1.8, 1.2x2.5 and 1.4x2m), plus bespoke sizes to order. Atlas Glazed Roof Solutions is part of the £35 million turnover Customade Group. The group, which employs 300 people, also includes PVC-u and aluminium window and door fabricator Customade and Fineline Aluminium, which supplies designer architectural aluminium products with very slim sight lines, and Hourglass Seal, which manufactures glass and sealed units. For further information, please contact Atlas on marketing@ atlasroofsolutions.co.uk or phone 02838 327741. READER ENQUIRY No: 0516/0149

May 2016 | www.glassnews.co.uk

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CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

Selecta Go Green!

Brisant Secure expands sales team to continue fast growth

Selecta Announce the appointment of their new Sales Director New Selecta Systems Sales Director, Andy Green, talks to us about his new appointment, what he intends to bring to the role and what is looking like a promising future for Selecta.

The market is rapidly switching to Ultion, the high security lock that locks. Since its launch in 2015 it has grown fast, and now Brisant Secure, the maker of Ultion has increased the size of its sales team to continue this fast growth. Ultion gives homeowners real-life security. It’s passed Sold Secure Diamond tests that most cylinders can’t pass. Alex Dutton has joined the team as Business Development Manager. He will work with Warren Yates to follow up Brisant enquiries across all sectors. Both Alex and Warren will be supported by new Sales Liaison Kelly Kellam. Brisant CEO Steve Stewart says: “We’ve seen a huge uptake in Ultion from the window and door industry since its launch last year. When people see the security Ultion offers compared with the locks they’ve been selling for years, the upgrade is a no-brainer.” Brisant has released timed break-in videos showing the most commonly used cylinder locks failing in as little as 9 seconds. Ultion keeps homes secure. Watch the videos at www.ultion-lock.co.uk.

Alex Dutton, Business Development Manager.

“The more we talk about it, the more people want to hear about Ultion,” adds Steve, “that’s why we’ve brought Alex and Kelly onto the team. We’re getting a lot of enquiries and the larger team means we’ll be able to make the most of the opportunities, and give each customer the service level they need.” Fabricators and installers wanting to sell reallife security should call 01924 455 444. READER ENQUIRY No: 0516/0152

NEW APPOINTMENT

Carl F Groupco appoints SmartSecure

Business Development Manager

Phil Rice joins the management team of leading UK hardware distributor, Carl F Groupco. He takes the post of Business Development Manager for SmartSecure, the company’s new smart door locking and access control brand. Phil is responsible for the new smart division that has been formed by Carl F Groupco to ensure full support for the new brand. The appointment underscores the importance of SmartSecure to both Carl F Groupco and its customers. A strong career history for Phil Rice includes eight years working in a range of management roles for one of the largest global suppliers of intelligent lock and security solutions.

Commenting on the appeal of joining Carl F Groupco as it expands further into the smart sector, Phil Rice says: “The opportunity to work with smart locking was one I couldn’t turn down, it is one of the most innovative and exciting developments in the sector for many years. It is a fascinating technology and I am delighted to be working with the established Carl F Groupco team to further the company’s activity in this area. “Carl F Groupco’s values align directly with my beliefs regarding how business should be conducted – this was significant in my decision to join the company at this strategically important time in the growth of the organisation.”

Tel: 01733 393330 - www.carlfgroupco.co.uk www.smartsecure.co.uk

Andy’s journey within the industry started way back in 1983, when he was taken on by a national window and door fabricator, cold calling and selling windows

Immediately prior to joining Carl F Groupco he was responsible for access control business development for a leading UK safety security protection company.

SmartSecure, featuring the FUHR multitronic 881, provides a comprehensive range of smart options for motorised multipoint locking and access control with flexibility to suit all property applications including residential and the care sectors.

Phil Rice is appointed SmartSecure Business Development Manager by Carl F Groupco.

When talking to Andy you can’t help but notice that he is someone whom is passionate, knowledgeable and very much Selecta through-and-through! Having started at Selecta in August 1990 in Sales as an Account Development Manager, Andy has progressed throughout the business, moving to Technical Manager in 1996 and responsible for 7 technicians then on to UK Business Manager in 2007. Over the last 25 years within the business, Andy has gained valuable knowledge and experience of Selecta and the industry in general.

READER ENQUIRY No: 0516/0153

and doors to the general public. Andy joked that he was one of the original and proverbially known ‘Double Glazing Salesmen’ but it was this experience that set him on the road to his current 33 years of working within the industry. Andy gained fabrication and fitting experience during a spell at Adapta Windows before starting his journey with Selecta. Within his new role one thing that Andy has made clear is that he doesn’t believe in there just being “one face of Selecta”. Success is built on the foundations of a good team and a multitude of skills, which Andy feels Selecta has in abundance. The real assets of Selecta, the ones that make the business work on a day-to-day business have been hidden and it’s the intention of the new #bepartofthefamily marketing campaign to raise the profile of the individuals whom have and continue to make Selecta the success they are today. It is also Andy’s intention to promote the uniqueness of Selecta. As a window and door system supplier within the industry Selecta are different to the competition, in a positive way. There is a flexible approach to business

which is supported by an approachable, caring and knowledgeable team – the ‘Selecta family’. The original ethos and values that were instilled during the early days remain today and are what have made Selecta the success they are today, some 30+ years later. Andy spoke in length of past stories and you sense a real bond and togetherness about Selecta. One area where Andy highlighted as a key area to build on was the Advance 70 brand. As a firmly established window and door system, the Advance 70 is one of the best profiles on the market and the intention is to endorse the qualities by working closely with customers and suppliers alike to further enhance the brand. Seeing the Advance 70 sitting alongside familiar household hardware names to boost consumer awareness of the brand is an area which Selecta are keen to promote. Follow us on Twitter @SelectaSystems #bepartofthefamily. READER ENQUIRY No: 0516/0154

NEW APPOINTMENT

New Directors drive MRA Marketing’s growth MRA Marketing has appointed Jane Evans to its board of Directors and promoted Nadia Hall to Associate Director. Both Jane (previously Account Director) and Nadia (ex-Senior Account Manager) have worked for MRA Marketing for several years and join Lucia Di Stazio and Mike Rigby as part of the senior management team. “MRA Marketing has grown rapidly in the last few years, becoming No.1 in the Construction Marketing Award’s ‘Agency League’ and attracting many blue chip customers such as Alumasc Water Management Solutions, Colas, Deceuninck, DW3 Products Group (Solidor, R9 & Window Widgets), IKO PLC, IKO Polymeric, Mira Showers and more,” comments Lucia Di Stazio, Director. “Whether it’s consultancy, branding, creative design, digital, PR, social media or market research, what we do makes a real difference to

New MRA Directors Jane Evans and Nadia Hall.

the companies we work with. We promise to help companies grow – and we deliver. We’re delighted to promote Jane and Nadia, who will help drive our expansion strategy and develop key areas including digital and video.” For more information on MRA Marketing visit www.mra-marketing.com, email info@mra-marketing.com or follow us on Twitter @MRAMarketing. READER ENQUIRY No: 0516/0155

May 2016 | www.glassnews.co.uk

FENSTERBAU REVIEW

The UK’s Leading Glass & Glazing Newspaper

PROFINE DELIGHTS THE CROWDS AT FENSTERBAU

Profine Group was yet again the largest exhibitor at Fensterbau, hosting over 4,000 business partners from all over the world at the leading trade show, which boasted 110,581 visitors in just four days, a record number for the organisers.

Building upon its monumental success at Fensterbau in 2014, this year under the KBE, Kömmerling and Trocal brands, profine launched a new 88mm system with a common platform across all three brands. This same strategy has worked well for the group with the common 76mm platform, which has been further developed with the launch of the PremiDoor 76 lift and slide door that offers slimmer front to back dimensions of 179mm. The tilt and turn variant of System 76 also received further investment with the new AluClip Zero variant,

making for a range of exterior aluminium cladding variants for the system. The system can achieve Passivhaus standards of thermal performance using

a triple glazed unit and the pioneering pre-foamed proEnergyTec profiles.

But for those UK visitors on the profine stand, it was

“This was without question our best ever Fensterbau as a Group, but also from a UK perspective. We entertained visitors from the UK and Ireland and as we look towards System 76 as our pan-European platform, it was fundamentally important to introduce some of our bold plans.” not just about product. The group entertained customers, staff and business partners with food and the extravaganza people have come to expect from the German systems giant and they weren’t disappointed. The Thursday night concluded just before midnight, continuing the theme of party night at Fensterbau.

Stefan Seidel, managing director of profine UK commented: “This was without question our best ever Fensterbau as a Group, but also from a UK perspective. We entertained visitors from the UK and Ireland and as we look towards System 76 as our pan-European platform, it was fundamentally important to introduce some of our bold plans.”

For further information visit www.kommerling.co.uk, e-mail enquiries@kommerling.co.uk, or call the sales office on 01543 444900. You can also add to their growing following on Twitter @kommerling_uk. READER ENQUIRY No: 0516/0156

www.glassnews.co.uk | May 2016

Your Letters

LETTERS

The UK’s Leading Glass & Glazing Newspaper

OPEN LETTER TO THE INDUSTRY:

THE FIT SHOW & THE GREEN DEAL

I left the FIT Show last week with a genuine sense of pride in our industry. Our position may not quite be unique but we are placed to make a hugely important contribution to the improvement of the energy efficiency of the UK’s housing stock. What is clear from the FIT Show is that we are rising to that challenge in the innovation that is being delivered. What is rather disappointingly still less clear is the Government’s energy efficiency. While the industry was driving forward with energy efficient innovation at the FIT Show the National Audit Office, was giving a far less positive assessment of the Green Deal. Published on April 14th its report into the scheme concluded: “The Green Deal design not only failed to deliver any meaningful benefit, it increased suppliers’ costs”. This according to the NAO was to the tune of an average of £17,000 per household - the Green Deal had therefore not been “value for money” it said. The Green Deal was meant to deliver the ‘biggest home improvement programme since the Second World War’, one that would cut energy bills for 14m homeowners. But only 18-months after it was introduced, the Government’s flagship energy policy was scrapped last summer, after claims it had completely failed to deliver for homeowners. Where did it go wrong? Introduced in January 2013, the Green Deal was simple in theory but less so in practice. The Government leant money to householders to help them improve the energy efficiency of their homes through insulation, boiler upgrades and double glazing. Residents saved money in the long term from cheaper bills, and paid back the loan through their savings. In reality interest rates at 8% - a rate higher than many ordinary bank loans – and a complex and overly laborious sign-up process

meant that take up came in woefully short of target. Announcing the Government’s Decision to scrap the scheme, DECC minister Amber Rudd said: “Together we can achieve the Government’s ambition to make homes warmer and drive down bills for one million more homes by 2020 – and do so at the best value for money for taxpayers”. But almost a year on, it’s still not clear where the Government is going on energy policy. The Green Deal needed to be scrapped – it was a waste of time and money. Amber Rudd got that absolutely right - but it also needs to be replaced and on that the Government is far less clear. Statements on energy policy have been conspicuous by their absence in the last parliamentary term. But what is clear is that the Government will at some point have to line its ducks up and introduce a new strategy. It has targets to reduce CO2 emissions and the UK’s ‘leaky’ housing stock is a major contributor to energy consumption. As opposed to a complex scheme like the Green Deal, a very simple measure that could be introduced easily would be to lower the rate of VAT on windows that had a lower U value. As our 44mm triple glazed system offers over 40% better insulation than ‘A’ rated double glazing, reducing the rate of VAT on this system to 5% would be a no-brainer. When the government changed the tax implications on car emissions car manufacturers strived forward with innovations that has considerably lowered CO2. The FIT Show was as inspiring as the Green Deal was disappointing. It is time for Government policy to align to the innovation that industry is delivering in what remains a crucial issue for UK infrastructure. Mark Pearce, Managing Director, KJM Group For more information email: sales@kjmgroup.co.uk or call 01264 359355.

Dear Chris, This industry talks a lot of tosh about competitiveness and the competitive edge. What people really mean is, it’s cheaper. But whatever competitive is, a lower price isn’t competitive. Discounting or everyday low pricing is what you do when your products can’t compete. If your products don’t have a real difference, with good reasons to choose them, people won’t pay what you ask. If your service and support are the same, then you don’t have much to say. You have to compete with price. Even low prices may not be enough. ASDA is discovering painfully that if you have an undifferentiated offer it can be hard to give it away. Sandwiched between higher-priced, differentiated grocers and real discounters like Lidl and Aldi, ASDA is bleeding badly. In contrast, Apple’s iPhone has had a powerful competitive edge over the last 5 years, despite eye-watering prices. People wanted it so much, they fell over themselves to buy it. They even queued overnight to be one of the first when a new one was launched. Their desire is the measure of Apple’s competitive edge. What is a competitive edge in our industry? The first thing a fabricator needs is not to be held back by suppliers who burden them with hidden costs. Products that need returning, arrive late or incomplete; or generate excessive waste in the factory for example. A fabricator wants to compete fairly, and doesn’t want its systems company competing with them. Fabricators need up to date systems. If you compete against best-in-class products with 20 year old systems, you have to cut your prices to persuade customers to buy. Homeowners expect high performance, but they want pretty products, and increasingly they choose colour too. But if you can’t sell colour as you sell white, with the same lead time as white, you’ll never be as competitive as your rivals whose systems company keeps a huge range of colours in stock. So they’ll grow faster than you and your installer customers. We’ve spent the last three years investing to give Deceuninck fabricators and installers the sharpest edge, with a line-up of best-in-class products, colour from stock, tailored marketing tools, and service and support that make the difference. As you’d expect, this investment in competitive advantage translates directly into growth. For the last three years Deceuninck fabricators and installers have grown significantly faster than the market. Sincerely Rob McGlennon, Sales Director Deceuninck UK & Ireland

What’s your opinion? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk

@GlassnewsMag

Christina Shaw

/GlassNews

READER ENQUIRY No: 0516/0157

May 2016 | www.glassnews.co.uk

A YEAR OF IMPROVEMENT

The UK’s Leading Glass & Glazing Newspaper

A Year Of Improvement

An initiative from Glass News & The GAP Academy

Month 5 – MAY 2016

EI, EI…..Oh!

2016. Make it your year Order the funniest new book for everyone in sales – and for anyone who wants to be. “Focus on getting better rather than wishing it was easier. If Britney could get through 2007, you’ll cope with missing a few sales targets. You’ll never control the way the wind blows but you can adjust the set of your sails.”

If I’d been told I could take only one skill with me into a life of sales, it would be Emotional Intelligence.

“You don’t have to settle for things as they are now. Only dead fish go with the flow.”

The good news is that, unlike IQ, you’re not stuck with whatever level of EI you’ve got. Our IQ develops from the time we’re born until we’re about 19 years old. And then it stops.

“Having the will to win is important in sales. Preparing to win is what really makes the difference. Learn to become pitch-perfect.”

Our EQ on the other hand just keeps growing stronger the more we work on it. Now don’t start wallowing in self-pity if it doesn’t come naturally or seem to be quite your thing. It’s never too late to master EI - however many years you’ve been stuck in your ways. You won’t drown because you’ve fallen in the water. But you will drown if you stay there. In jobs that require extensive attention to emotions - such as selling, high EI translates into better performance. I’ve never yet come across a sales professional who hasn’t excelled at their jobs when they knew how to read and regulate emotions and so deal more effectively with stressful situations. American Express was among the first organisations to render EI across their sales force. So much more productive were those who went through EI training that Amex created their own EI Academy. Every incoming rep now has to spend several days mastering EI before they are allowed to engage with customers. A few years ago I got a lesson in EI that I’ll never forget while in Copenhagen to deliver a paper on negotiation to a forum of medical packaging sales reps. Yep, I get all the best ones. In the days when an ice cream sundae in the Danish capital cost around 45 krone or roughly £5, I was sat in the lobby café of the hotel waiting for a cab when a young boy shuffled in apprehensively and sat at the table next to me. A solemn-looking waitress appeared in front of him. “How much is an ice cream sundae?” “45 krone,” replied the waitress. The little boy pulled his hand out of his pocket and studied a number of coins in it. “How much is a dish of plain ice cream?” he inquired. The place was filling up and a queue of people looking for a table was starting to form. Miss Happy was not dealing with it with a great deal of EI. “35 krone,” she said brusquely.

www.glassnews.co.uk | May 2016

“Cold calling is stressful, daunting and unsettling - and there are no shortcuts. But you’ll crack it if you can hang on after everyone else has let go.” “Lighten up and have fun. Sales is the best job in the world if you don’t take it too seriously. The best salesmen and women never really grow up - they just learn how to behave in public.”

The little boy again counted the coins. “I’ll have the plain ice cream,” he said. When the waitress brought the ice cream, she told the boy he’d have to eat it quickly because grown-ups needed the table. She tossed the bill on the table and walked away. The boy finished the ice cream, paid the cashier and left. When the waitress came back, she began wiping down the table but suddenly stopped. There, placed neatly beside the empty dish, were 10 krone - her tip. It’s over two decades since Harvard psychologist and New York Times science reporter Daniel Goleman wrote Emotional Intelligence: Why It Can Matter More than IQ. Given that his seminal work became a five million copies sensation - topping bestseller and ‘most influential books’ lists across 11 countries, it’s staggering that it’s taken us so long to unpack and leverage EI’s immense power. Google EI before you go to bed. Apply it as soon as you wake up. Hard skills will get you a chance to pitch. Soft skills will get you the order.

A Year Of Improvement initiative from Glass News and GAP

Master EI; the toughest soft skill of all - and thou shalt flourish.

To order your copy, go to www.glassnews.co.uk/yearofimprovement and enter code 0116/0001

Paul Sowerby is Group Sales & Marketing Director at Rockdoor manufacturer GAP UK Ltd, and author of My Name’s Paul And I’m A Bullshitter; a brave new personal development book and seminar programme for sales and business development professionals. By Paul Sowerby www.paulsowerby.co.uk READER ENQUIRY No: 0516/0158

0516/0159

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WIN £30 CASH PRIZE!!

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Fill in all the answers in the grid from the clues below, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ. Entry deadline: 20/06/16. Across

Down

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4 Remembering clutching a bit of a dying fire (5) 6 Tie Mr and Mrs up and get something for the lawn (8) 11 Get into a car and change into a waterproof! (8) 13 Take the air... bear the consequences (7)

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18 Getting some stick from the school teachers? (5) 21 Mary turned up and created a military force (4)

Name: Tel: Address: Postcode: Email:

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Fill in your answer and your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ.

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LEGAL EAGLE

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Legal Eagle

Call Saul...

I Phone, I email, I contract

– 21st Century problems

The bad news is that the recent decision in C&S Associates UK Ltd v Enterprise

“So what happens if you receive an email, signed electronically stating “I am pleased to confirm that…”

Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering, consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.

Contact Philip

Insurance Co plc confirms, that if you email it, you better mean it; and electronic signatures are as good as the real thing. So you better think twice before casually “pinging an email across”- it could prove expensive.

If you have any questions or queries about the column subject, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game. And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand! Chris Champion Editor

www.glassnews.co.uk | May 2016

0516/0161

Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk

Build on different – Call Purplex on 01934 808 132 LONDON OFFICE - T: 020 3137 9319 | BRISTOL OFFICE - T: 01934 808 132 E: grow@purplexmarketing.com

www.purplexmarketing.com

1 O p e 0 y ve r la ri ea zi e n r s ng c in e in du st ry !

Many firms would argue that if the email benefits them, then they’ll rely on it and if it doesn’t, they’ll argue it’s outside the terms of the contract.

Do you want to build your business, grow sales & dominate your market?

So what happens if you receive an email, signed electronically stating “I am pleased to confirm that…we are happy to agree the fees outlined…? Is a seemingly casual exchange of emails enough to confirm, change or terminate a contract?

About Philip Harmer

Amongst the most common is the method of providing “notice” which invariably dictates that on cancellation or variation of the contract, it must be made in writing, signed and sent to the recipient’s registered place of business.

Philip Harmer

GET YOUR BUSINESS SWIMMING

IN THE RIGHT DIRECTION!

However, so common are they that, despite the often vast sums of money at stake, we’ve come to take them for granted, relying on standard terms and ‘boilerplate’ clauses to limit liability and avoid being bound by anything other than the written terms included in the contract document.

Marketing & Design

Contracts are the keystone of commercial life; setting out the obligations of the parties and the terms of engagement.

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Email: sales@freefoam.co.uk

To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900

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25/01/2016 15:24

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Installation Company: Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

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not completing

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this section will

10 years mechanical Door lock

warranty

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Friction stays Espag rods

your warranty.

18/02/2016

CARD_V12.indd

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• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply

0041 - JAN16

YEARS

label on the frame)

fail to validate

www.fullex-locks.com/

Warranty Booklet

ROSION OR I-C

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Y R 25 EARS FO

TED BY THE INSTALL

TO BE COMPLE

EARS A 25 Y NT

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25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

Y R 25 EARS FO

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Ground Breaking Industry First!

ARANTEE GU D*

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5 Star Warranty

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08:46

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17/02/2016 17:32

Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

0516/0175

0516/0176

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 98

May 2016 | www.glassnews.co.uk

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Glass News - Classified Qtr page Advert.indd 2

25/01/2016 15:23

STEEL REINFORCEMENT

Useful Numbers 0516/0178

British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000

We want to know your opinion about the industry! Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk www.glassnews.co.uk | May 2016

Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631 Door & Hardware Federation (DHF) Tel: 01827 52337 Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936

Proskills – Head Office Tel: 01235 833844 Proskills – Glass & Related Industries Neil Robinson – Tel: 07917 015 322 Recovinyl (via Axion Consulting) Tel: 0161 355 7618 The Glazing Ombudsman (TGO) Tel: 020 7397 7200 UK Green Building Council Tel: 0207 580 0623 Veka Recycling Tel: 01322 38721 Waste & Resources Action Programme (WRAP) Tel: 01295 819 900 Wood Window Alliance (WWA) Tel: 0844 209 261

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NEED TO TARGET INSTALLERS?

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We distribute to trade counters, as well as posting copies to a database of installers.

Email: christina@glassnews.co.uk SALES & MARKETING

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May 2016 | www.glassnews.co.uk

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Machinery 0516/0185 0516/0186

We want to know your opinion about the industry!

Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk

QUALIFICATIONS

FLYSCREENS

WINDOW OPERATORS

0516/0187

@GlassnewsMag

Christina Shaw

www.glassnews.co.uk www.glassnews.co.uk | May 2016

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/GlassNews

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101

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WARRANTY

Balustrade Systems 0516/0190 5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

(found on the

this section will

label on the frame)

fail to validate

your warranty.

02/2016/0001

18/02/2016

- A4 PEARL WARRANTY

CARD_V12.indd

08:46

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

ROSION OR I-C

YEARS

ARANTEE GU D*

online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods co.uk/registration Door lock www.totalhardwareltd. registration www.fullex-locks.com/ however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation please manufacturers. times, all at guidelines apply

0041 - JAN16

YEARS

EARS A 25 Y NT

Installation Company:

Warranty Booklet

ROSION OR I-C

Y R 25 EARS FO

Date of Purchase:

ARANTEE GU D*

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

BY THE INSTALL BE COMPLETED

Y R 25 EARS FO

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

EARS A 25 Y NT

Ground Breaking Industry First!

tration

Warranty Regis

17/02/2016 17:32

Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk 0516/0192

Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

NEED TO TARGET INSTALLERS? 15,000 circulation!

Find local installers and the elusive white van man, with Glass News. We distribute to trade counters, as well as posting copies to a database of installers.

Profile Bending

0516/0194 0516/0193

102

May 2016 | www.glassnews.co.uk

Award winning marketing data for the fenestration and construction industry

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www.insightdata.co.uk Finding and winning new customers is easier and faster with Salestracker, the online database from Insight Data. Instantly pinpoint your ideal customers and access in-depth market intelligence so you know who they are, what they do and even their financial position. Available on desktop, laptop and even smartphone, Salestracker is revolutionising the fenestration industry.

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www.glassnews.co.uk | May 2016

3 Bridgwater Court, Oldmixon Crescent, Weston-super-Mare, BS24 9AY T: 01934 808 293 | F: 01934 625 027 | E: hello@insightdata.co.uk

@insightdatawww.insightdata.co.uk

103

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