Glass News July 2016 by Christina Shaw

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10/06/2016 17:02

D&G Consultancy reports

‘A continuation in an approving situation’

Supa™ Stainless Steel Escutcheons & Pull Bars

PAGE 72

Chart SC3: Fabricator Values by Sector 2015

This Spring Window Industry Forecast shows a continuation in the improving situation in the UK window and door industry extending from the short term to the long term, albeit the volume improvements are marginal and the climb back to pre-recession levels is gradual. However, 2015 saw an overall growth in the UK window and door industry, as measured by installer value of 3.5% and as measured by window profile demand, 2.7%. Since the winter both the ITEM Club and Experian Construction Forecasts have downgraded their forecasts as a result of lower anticipated household consumption and fixed investment in the UK. Additionally, global trade remains weaker than anticipated. Housebuilding has perked up but we still have to see positive policies from the Government to increase house building to the 210,000 dwellings per year widely accepted as the number needed to satisfy the chronic shortage of housing.

HARDWARE EXPERT

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Is your supplier letting you down ?

from only

£365 per leaf

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PRICE

COMPARISON SIT E

INLAND MA

Introduction to the Spring Window Industry Forecast

DOORS

Many in the industry will be aware that the ‘G’ in D&G referred to Godfrey Arnold who sadly, and unexpectedly, passed away after a short illness in November last year. However, David Amos is now back in full harness and D&G Consulting is, thankfully, fully operational and still forecasting for our industry.

R LIVE Y DE

Chart SC1: Values at Installer and Fabricator Levels 2012 to 2018

PAGE 8

D&G Consulting is a very well respected company whose track record in industry forecasting is remarkable for its accuracy.

!! RT PE EX

He went on to say: “The industry is notoriously ‘glass three quarters full’ and some fail to accept many of the realities and how the economy affects all the industries that are dependent upon the consumer - look at page 42 of the report, first bullet point regarding savings ratios. Sadly all the talk over the last few months has been about the referendum with all the scare stories from both sides. Despite the referendum we are still being warned that the global and EU economies are slowing and we are not immune to getting some draught from it. We are in the scenario when the best performing companies will do OK.”

Issue 64 July 2016

The Right People Read Glass News IS !! TH NTH MO

D&G Consulting has just released the Market Forecasts Spring 2016 edition for the window and door industry and, importantly, David Amos has said to Glass News: “I have also committed to revising it after this week’s referendum if the construction industry makes changes to its forecasts.”

Installers | Fabricators | Glass People | Also stocked in Trade Counters

Continued page 22...

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23/05/2016 12:22

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5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

COMPANY LOGO

5 Star Warranty

d fabricato “Liniar approve Door ufactured by a • 10 Years Warranty on Fullex door locks, Trojan flag s. have been man nded warrantie ows and doors following exte hinges and Kenrick door cylinders. Your new wind e eligible for the you are therefor

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials! • 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).

✔ Liniar Modlock Patio Doors from £255 + vat

✔ 5 Day Lead Time on all Standard Products

✔ Composite Doors from £295 + vat

✔ State-of-the-art factory

✔ Liniar Bi-Fold Doors from £850 + vat

✔ Continuous investment, giving our customers the very best product and service

✔ Flush Sash Windows A+ Rated

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 2

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08/03/2016 19:20 July 2016 | www.glassnews.co.uk

JULY 2016

The UK’s Leading Glass & Glazing Newspaper

A vibrant & varied industry:

June 2016 crossword solution:

and a brave new world for our country There are those in this industry whose companies are well known. Individuals who are high profile, products and brands that can be quoted by the public, by name - and good for them. Whether it’s excellence of product or great marketing, adoption of up-todate techniques such as social media or a product name that has been in the public’s psyche for years, credit should be given for their ability to create success. However, (and there is always an ‘however’!), an industry does not consist of these names and products alone. While it is always a joy to visit companies, meet the people, see the products and how they are manufactured, or understand the workings of the many support companies that test, repair, supply or support their clients in so many ways, visiting, talking with and seeing how small to mid-sized companies operate can be just as fruitful. I count myself fortunate to be one who gets to see the full spectrum of offerings within our industry and the past three years has widened my knowledge in so many aspects. Working in a specific environment can make one insular, and that’s fair enough because someone is paying you to do a specific job. Having the opportunity to view an industry in its entirety opens one’s eyes to excellence in a variety of fields and a realisation that the industry relies on every part for its success. This was brought home to me in the various visits I have made this month and it has been a real mixture of small companies to the very large.

has become an integral part of the Brouha team. Fiona Lund writes, saying: “Keely has been a great asset to Brouha and will be missed by us and no doubt within the industry as a whole but we know the role of Editor will be ideally suited to her and I’m sure you will join us in wishing her all the very best for the future.” Prior to joining Brouha, Keely had also been Editor of Glass News and, Publisher of Glass News, Christina Shaw, joins me in wishing Keely well for the future. There will be short odds at the bookies on Keely re-joining the industry at some point in the future. Once in the blood…and all that! And, talking of odds at the bookies, both the City and the bookies got it wrong with Brexit! The people have had their say and I can’t help thinking the leave vote was more about our distrust of politicians and bureaucrats, our sovereignty and immigration issues, than the economics associated with Europe whether we remained or decided to leave. It’s not always easy to pick your allies and sometimes they do you no favours. The image that is indelibly printed on my mind from all the shenanigans of the last four months during the Referendum campaign, is of Geldof jeering and flicking V signs at UK fisherman protesting over the Common Fisheries Policy. That image alone did nothing to help the Remain vote. Now we must see how quickly our economy can be stabilised and how successful our orderly departure from Europe can be negotiated. Let us hope that the threats of disaster that the Remain camp has voiced do not become a reality. We all need now to work together as a United Kingdom and build a future together.

‘TIME OUT’Winners – JUNE! Crossword: R Launchland, Ayrshire Eye Spy: Miss Jessica Barry, Gloucester Spot The Difference: Carol Hearn - Deceuninck, Wiltshire Sudoku: Mr M Belcher, Sheffield Congratulations to all our winners! Good Luck in this months Time Out pages!

@GlassnewsMag

Christina Shaw

/GlassNews

Keely joined Brouha back in 2012 to support them with maternity cover and she

www.glassnews.co.uk | July 2016

04 Face To Face 08 Doors 20 Glass News Interview: Apeer 22 Trade News 39 Face To Face 40 Skylights & Roof Lanterns Expert 44 Machinery Expert 48 Software & IT 50 Windows 64 Glass News Interview: Thermal Windows 66 Voice Of The Industry 69 Glass 72 Hardware Expert 80 New Products 81 Trade Counter News 84 Glass News Interview: Rapide Frame Supplies 86 Legal Eagle 87 A Year Of Improvement 88 Letters 90 Careers 92 Face To Face 93 Charity News 94 Time Out! 95 Find A Supplier glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

CONTACT DETAILS Publisher & Owner: Christina Shaw 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk Sales: Kathy Leeming T: 01405 947279 E: cathy@glassnews.co.uk Trade Counter Distribution Department: Roz Worgan E: roz@glassnews.co.uk Graphic Design: E: kate@glassnews.co.uk Deadline for copy: 16th of each month

Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

The paper we use is 100% recycled.

0716/0003

Raising the roof at the

THE

NEW Aluminium Lantern

From the impressive Apeer Doors plant in Ballymena, County Antrim, to Rapide Trade Supplies in Grimsby, and from mid-sized fabricator in Barnsley, Thermal Windows, to the thoroughly enjoyable annual RegaLead Golf Tournament, and the representatives from the many companies who attended; I’m certainly fortunate to have the chance to meet and talk with such a wide variety of people. Many within the industry will know Keely Portway and, sadly for us, she will be leaving Brouha at the end of July to take up the reins as the Editor of Cabinet Maker – the Interiors Business Weekly magazine - and she will be starting a new journey outside of the window industry.

CONTENTS

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Available mid June 2016 ! Contact us for further information and order a brochure. Register online for updates /madefortrade @madefortrade1

Email Chris at: chris@glassnews.co.uk Glass News - Cover Qtr page Korniche P3.indd 1

Tel: 01642 610799 Fax: 01642 615854

www.korniche.co.uk

20/05/2016 15:22

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Nikki Hoyland Order Processor, Thermal Windows and Conservatory Roof Systems Nikki is a key member of the team – processing orders and quotes and making sure customers get exactly what they order.

It’s all about you

Talent/skill you would like to enhance:

Where were you born?

I would really like to take a course on photography to give me something to do in years to come away from work, it is a hobby I would really like to enhance.

I am Barnsley born and bred and live in the area still – albeit I have had one or two spells away from the town when managing pubs earlier in my career.

and your future

Your favourite sports:

If you weren’t in the industry?

I don’t mind watching sports and I guess the main one is football. My husband is a Leeds United season ticket holder so I often join him on a Saturday afternoon – albeit I wish they would improve!

I think I would go back to the pub industry. But I cannot see that for many years to come, I am really happy here and know that I work for a fantastic company, I couldn’t be happier.

What inspires you? I am inspired by my dad. From my earliest days I can always remember him going out to work and working really hard to ensure that we didn’t miss out on anything; that inspired me to have the same work ethic for which I am really grateful – it is so important in this day and age.

Ambition? Simply to be happy at work and at home – winning on both fronts!

A temptation you cannot resist: If you ignore Chocolate and Wine then my other great temptation is reading a good book, particularly thrillers. There are some great authors around and I really admire their skills in putting together such good stories – of course if I can read a book while eating a bar of chocolate and sipping a glass of wine then so much the better!

your career When and how you joined the industry: I joined a glass company in 2004 and really got into the vibrancy of the whole industry, I really learned so much and now I guess I am like a lot of people – I can’t imagine leaving it. I moved here in 2012, having known the rest of the team here for a long time and I love it.

Your biggest regret: I suppose my biggest regret is that I wasn’t able to really follow the career path that I wanted when I was younger. I wanted to

join the police and went through the cadet training, but economic necessity meant I needed to work straight away and after that I drifted away from it. It is a regret, but I am practical enough to know that I did what I had to do.

Your greatest achievement: My very happy marriage of 12 years now – we are a great team and fully supportive of one another in everything we do. We work for the same company – Andy is transport manager here - and we share many common interests. Like everything you have to work at things and the effort we have both put in over the years has made for a really positive marriage.

Mistake you would like to correct: Giving up on my driving lessons! I took lessons for ages but kept getting really nervous when it came to the tests – eventually I just gave up on it….perhaps it’s time to start again.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 4

July 2016 | www.glassnews.co.uk

0716/0004

www.glassnews.co.uk | July 2016

5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

COMPANY LOGO

• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

YEARS

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER

)_V25.indd 1

ARANTEE GU D*

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

ROSION OR I-C

Y R 25 EARS FO

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

EARS A 25 Y NT

Ground Breaking Industry First!

17/02/2016 17:33

www.pearlwindows.co.uk ✔ Liniar Modlock Patio Doors from £255 + vat

✔ Composite Doors from £295 + vat

✔ Liniar Bi-Fold Doors

✔ Flush Sash Windows A+ Rated

✔ 5 Day Lead Time on all Standard Products

✔ Continuous investment, giving our customers the very best product and service

✔ State-of-the-art factory

from £850 + vat

0047 - MAR16 - PEARL DPS AD_V5.indd 1

July 2016 | www.glassnews.co.uk

Ground Breaking Industry First! 5 Star Warranty

5 Star Warranty

Warranty Registration Your new windows and doors have been manufactured by a “Liniar approved you are therefore eligible for the following extended warranties.

Warranty Booklet

fabricator”

TO BE COMPLETED BY THE INSTALLER Date of Purchase:

Installation Company:

Manufacturers Order Number Confirmation: (found on the label on the frame)

will fail to validate your warranty.

25 years anti-corrosion warranty on stainless steel door handles and letter plates. 10 years mechanical warranty on all other items listed Stainless steel door handle Stainless steel letter plate Flag hinges

10 years mechanical warranty Door lock www.fullex-locks.com/registration

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

10 years mechanical warranty Shootbolts

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

Door cylinders www.kenricks.co.uk

• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

10 years mechanical warranty Friction stays Espag rods

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

www.totalhardwareltd.co.uk/registration

ROSION OR I-C

YEARS

ARANTEE GU D*

Casement handles www.trojan-hardware.com/registration

Ground Breaking Industry First!

10 years profile warranty With your windows and doors www.liniar.co.uk/homeowners

EARS A 25 Y NT

This forms the traceability of your warranty, not completing this section

within Note to homeowner: the following products must be registered online 30 days from date of invoice to validate your extended warranty. Number of Composite Doors Number of PVC Doors Number of Casement Windows

Y R 25 EARS FO

Receipt / Invoice Number:

by the window manufacturer, however this This in no way affects the standard warranty offered at the point of sale from a select group of international hardware does allow the homeowner the comfort of a long term back up direct together with adhering to the maintenance manufacturers. (All manufacturers standard warranty, terms and conditions guide for more information). guidelines apply at all times, please see your operation and maintenance 02/2016/0001 18/02/2016 08:46

0041 - JAN16 - A4 PEARL WARRANTY CARD_V12.indd 1

Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

17/02/2016 17:32

INSTALLATION COMPLETION On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase. This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).

Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 0716/0005

www.glassnews.co.uk | July 2016

08/03/2016 19:20

DOORS

The UK’s Leading Glass & Glazing Newspaper

Summer offers

designed to increase sales opportunities from Truedor IG Doors has launched its latest Truedor Partnering Programme initiative – a fantastic range of summer offers supported by readily available promotional material to help its customers expand their sales opportunities even further. While the Truedor summer offers are attractive in themselves the real support comes in the form of a complete set of point of sale material to back them up - plus social media and website banners - to ensure all their customers have the full set of marketing collateral available from day one. Marketing Executive Jane Bristow takes up the story. “We have come up with a range of really good promotional offers on our doors to really help our customers expand

their sales opportunities even further in the market”. “It is an easy promotion to give money off standard products, and there is nothing wrong with that at all – but what we have tried to do is to create a promotion which gives our customers a platform to put their products in front of a wider range of potential customers”. “What do I mean by this? One of the things we have realised over the past couple of years for example is that by and large door sales are front doors - but most of the reasons why you buy a front door are equally applicable to a back door, yet so few customers sell them. So one of our four summer offers is to offer a £50 discount to any of our customers who sells a back door at the same time as one for the front”. “We think this will really give them something to go to their customers with and hopefully it will support them to maximise their selling opportunity whilst with their customers”. “We have also developed an offer to push sales of our heritage range of colours – these are really different to the standard range and include Chartwell Green, Larkspur Blue, Slate Grey, and Willow to name but a few. You may recall that one of the big features – designed by George Clarke – was for Truedor to have doors and colours to suit every building type so that our customers are never in a ‘make-do’ situation”. “This range of colours if truly different and will appeal to a wholly different set of customers than the norm. They are for people with specific property types who want a certain type of door but in a very distinct colour which is complementary to their home. As with the back door promotion we are offering a £50 discount to help our customers push these types of doors into what we believe will be a whole new section of the buying public for them”.

“It is the latest initiative in our Truedor Partnering Programme – all customer will have a set of POS, sales leaflets, website artwork and social media content as well as the opportunity to have bespoke personalised literature to support the promotion if they would like it”. “We have seen already that since we launched our Truedor Partnering Programme officially at the FIT Show there has been a huge up-take, and being able to launch another new promotion so soon afterwards is really exciting to us and our customers, and a true sign of the support we can offer and sustain”. For more information on Truedor Partnering Programme www.truedor.co.uk.

“We also have two other offers – on the sale of solid colour doors, and an incentive for first time buyers which we know they will find attractive”.

Jane Bristow, Marketing Executive

“But what we have also done is to make sure that all our customers have a complete set of marketing collateral available to them from day one. Introducing the offers is one thing, but we need to support them fully to give them the best opportunity to capitalise on the opportunities”.

READER ENQUIRY No: 0716/0006

July 2016 | www.glassnews.co.uk

Strong and Secure - ModLok™ bi-fold awarded PAS 24 certification The ModLok™ bi-fold has built-in shootbolts, anti-lift features, anti-bump cylinders and optional anti-snap cylinders, all combining to make it PAS24 and Secured By Design compliant. This status now means that the ModLok™ bi-fold is Part Q compliant bringing it into line with the latest building regulations. Not a hybrid!

Cyclic tested

Unlike hybrid doors and the inherent difficulties associated with them, Liniar’s ModLok incorporates an aluminium exo-skeleton for superb strength and rigidity.

The Liniar ModLok™ bi-fold has been put through its paces by our own in-house robot, achieving over 127,000 full opening cycles – 10 times the British Standard! .

Smoother operation

Low threshold option

Innovative rolling action makes the ModLok™ feel incredibly light. Liniar’s patented roller mechanism, hidden inside, provides the most effortless glide action on the market.

The Liniar low threshold is thermally broken, adding to the energy efficiency. As with the bi-fold low threshold, no excavation is required, cutting down on installation time and upheaval.

Setting the standard

Higher thermal efficiency

The ModLok™ set new standards by being the first to pass the Build Check ‘Folding Sliding Door Scheme’ – with other brands failing the exacting requirements. Read full story here http://bit.ly/buildcheck.

ModLok™ bi-folds are manufactured from Liniar’s six-chambered Energy Plus profile, meaning that they can achieve a highly impressive U-value of 1.0 W/m²K when fitted with triple glazing.

www.liniar.co.uk

01332 883900

sales@liniar.co.uk

0716/0007 ModLok BiFold.indd 1 www.glassnews.co.uk | July 2016

20/06/2016 15:49

DOORS

The UK’s Leading Glass & Glazing Newspaper

Installer’s liability?

ENDURANCE MOVE TO ODL PLUGLESS CASSETTES

When PAS24:2012 isn’t PAS24:2012! Sliders UK has warned that lack of clarity, continuous testing and third-party accreditation, could mean thousands of PAS24:2012 accredited doors fitted in the UK fall short of Part Q.

As part of their ongoing product development programme, Endurance® Doors have now switched to the proven, plugless ODL Tri-SYS glazing cassettes, in response to customer demand for their solid and secure timber composite doors. The introduction of the ODL TriSYS glazing cassettes is yet another product development from Endurance® Doors, alongside the recently introduced Avocet 3-Star ATK anti-bump cylinder and the clever RocFoam technology to the base of their solid and secure timber composite door slabs. The ODL TriSYS® three-piece frame system is easily painted or stained and has no screw hole plugs, for better aesthetics and detail on a composite door. The TriSYS glazing cassettes have also been fully tested in high heat environments with dark finishes, without any issue of deformation and can be painted or stained to the most exacting of colour or woodgrain finish. Endurance® Doors also fully tape the glazing apertures for both slab only and full door kits in which the these glazing cassettes are fitted, to ensure that any water ingress just simply drains away under the bottom face of the cassette. With companies looking to move away from GRP based composite doors to the new generation of timber composite doors, these latest investments by Endurance® Doors are attracting a number of new customers. At the same time existing ones are showing strong organic growth on the back of new marketing materials, including a new fully responsive

Introduced in October last year, Building Regulations Part Q, sets PAS24:2012 as the new minimum standard for security in new build.

website with an interactive Door Designer that’s been developed by Business Micros. Stephen Nadin, managing director of Endurance® Doors commented: ‘The introduction of the plugless cassettes from ODL is an important development for us, as we continually look at new ways in which to enhance our overall product proposition. We now believe that our solid and secure timber-composite door sets the standard in terms of product performance, security and outstanding good looks, thanks to these recent developments.’ For further information on the Endurance® Solid and Secure composite door range for complete door sets or for slab only manufacturing, please visit www.endurancedoors.co.uk, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 659259. READER ENQUIRY No: 0716/0008

Deceuninck’s Slider24: Industry first for security Deceuninck’s innovative Slider24 patio door has achieved an industry first for security. It is the only sliding patio door on the market that meets PAS 24 requirements for two, three and four panes. Slider24’s PAS 24 accreditation for enhanced security means that two, three and four pane configurations all are compliant with Document Q. Slider24 is #BestInClass and outstanding across the board, leading in weather performance and energy efficiency too. It achieves 450Pa in water permeability, 1200Pa in wind rating, and an A+ Door Set Energy Rating (DSER). Managing Director Roy Frost says: “Unsurprisingly, our fantastic new patio

door has been an instant hit with customers because it blows competitors’ products out of the water. It’s easy to fabricate and install, and homeowners get the best security, weather and energy performance combined with stunning looks.” Slider24 is available in Deceuninck’s wide colour-from-stock range on the same short lead times as casement windows. Installers can choose from 26 colourways, including matching trims and ancillaries, and install colour windows, doors and sliding patio doors at the same time. “That’s another industry first”, adds Roy. “Getting a patio door in any colour other than white, Rosewood or Golden Oak normally means an eight week lead time because most Syscos only stock a few colours. Deceuninck is different. We make it easy to sell colour so our fabricators and their installers can sell coloured sliding patio doors on the same fast delivery times as our windows.” To sell our #BestInClass Slider24 patio door, call Sales Director Rob McGlennon on 07818 383 385. Follow @DeceuninckUK.

Deceuninck’s #BestInClass Slider24 patio door.

READER ENQUIRY No: 0716/0009

But in failing to place a requirement on fabricators to independently assess quality management systems or to ensure that specifications are met consistently, it fails to safeguard product quality. Ian Longbottom, Chairman, Sliders UK explained: “It’s all about the ‘golden sample’ –you only need to prove that you can manufacture to a set standard once to ‘achieve’ PAS24:2012. “We remain concerned that over time we will find fabricators stating that a product is PAS24:2012 based on a single assessment or system house accreditation. “This won’t reflect possible hardware changes and there will be no control on quality or independent testing to ensure that those specifications don’t impact on performance.

“We believe that this could create a legal minefield with installers battling it out with fabricators as to liability, where installations are tested and fall short of regulations.” This is cited by Sliders UK as a key differential between PAS24:2012 and Secured by Design, the latter placing a requirement on fabricators to be able to evidence controls on quality and to undergo independent thirdparty assessment. This includes the full remit of testing under PAS24:2012 - security, weather testing, operating forces and cycle testing. “It demonstrably shows that a product is fully ‘fit for purpose’, unlike Document Q, which only prescribes that a supplier underwrites his own assurance that a product has passed the security element of the testing only”, added Ian. Sliders UK became the first PVC-U patio door manufacturer to be accredited with Secured by Design status in 2008, securing the first PVC-U bifolding door SBD approval in 2009. Since then, the company has added its Ultimate Aluminium bi-fold door – another industry first – a second PVC-U bi-fold

door system and an extensive range of composite doors. Ian continued: “There is a perception that a PAS24:2012 door puts a tick in all of the boxes in the same way as SBD does but there are some really quite significant differences the most notable of which are requirements for independent testing and safeguards on quality. “We don’t believe for a moment that anyone would deliberately mislead industry colleagues or end users but if products fall short of specifications over time, installers may find themselves fighting it out with their suppliers as to where liabilities sit. “Secured by Design accredited products take away all of that risk.” For more information contact sales@sliders-uk.com or visit the website at www.sliders-uk.com. READER ENQUIRY No: 0716/0010

Whiteline Opens More Doors Innovative fabricator Whiteline has simple advice for their retail installer clients. “Don’t find customers for your products – find the right products for your customers” says Managing Director Steve Milham. “At Whiteline we have a comprehensive range that offers a world of choices for homeowners but a single source for you. Take a look at our door range for example,” Steve suggests “probably the widest range of doors available from any fabricator”. The current range of ‘PlatinumNRG GRP Composite’ doors has recently been complemented by the new strong and durable Timber Cored ‘Fortrezz’ range to offer consumer choice aplenty. The GRP foam cored, energy efficient, ‘Nan Ya’ door slabs, are available in 7 standard and 36 spray finish colour options to provide our ‘best value’ product range. The

timber cored slabs offer a wide, premium range of unique styles in addition to French, Stable and Fire door options. “Colour, style, glass, locks, furniture and now composite core – plus PVCu, aluminium and timber construction in Casement, Bifold, Inline Patio, French, Commercial and FlushSASH . With Whiteline doors the choice is all yours”. Tel: 01323 723724 www.whiteline.co.uk / www.PlatinumNRG.co.uk READER ENQUIRY No: 0716/0011

July 2016 | www.glassnews.co.uk

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www.glassnews.co.uk | July 2016

DOORS

The UK’s Leading Glass & Glazing Newspaper

Warwick North West

Home Security Sense

Respected installer Delyn Windows, Flintshire-based family business for over 26 years, recently became one of the latest companies to offer Innolux, the much sought after high-end range of windows and doors from trade fabricator Warwick North West.

Home Security Sense has confirmed that it’s in discussion with a number of national insurers on the introduction of discounted home premiums, if doors and windows are accredited to a Secured by Design (SBD) standard.

supports latest Innolux installer in discussion with insurers

Warwick have since pulled out all the stops in their efforts to help their valued new trade client, offering marketing support with a stunning Innolux uPVC bi-fold, now serving as a demonstration model in Delyn’s customer showroom. The fabricator also produced branded showroom graphics and point-of-sale material, to help Delyn and Innolux make a showstopping first impression. The Innolux range consists of a luxurious selection of premium-quality windows

and bi-fold doors, delivering the unrivalled aesthetics of timber and aluminium with the unbeatable all-round performance of modern uPVC. Bi-fold doors are made with the Eurocell Aspect system, sash windows with the Eurocell Charisma system and casement windows with Modus, the new six/seven chambered system that includes a flush sash option. All products have been designed to appeal to style-conscious, affluent end users at the higher end of the market, and come available in an extensive selection of colours and hardware choices. “We’re hugely grateful to Warwick for their sustained support,” said Delyn director Adrian Williams. “With Innolux, the company has created a fantastic, desirable brand, and both the bifold

and the sales material they’ve kindly helped us with have made selling these exceptional products even easier.” Warwick North West director Greg Johnson commented: “Delyn Windows are just the sort of company we love to work with – a hard-working family business, committed to excellence and providing their customers with the best possible selection of quality products. We were delighted to be able to help them showcase our fantastic Innolux range to end-users – and would encourage any other installers looking to differentiate themselves from the competition with a stylish, attractive and highperforming range to give us a call!”

Based in Liverpool, Warwick North West is a leading fabricator of premium-quality uPVC and aluminium windows and doors. Known for its expertise in manufacturing specialist products such as bi-fold doors and vertical sliders, Warwick has reached new heights of success since the release of its exclusive Innolux range. For more information visit www.warwicknorthwest.co.uk or call 0151 933 3030. READER ENQUIRY No: 0716/0013

Having written to national insurers at the start of the year, Home Security Sense has been in discussions with them throughout the spring. Four months in and the campaign has reported that these discussions remain ongoing. Ian Longbottom, Chairman, Sliders UK, which founded the campaign, in January said: “We have received an excellent response from the industry in support of our campaign, while we have also received a positive response from Government. “Our discussions with insurers remain ongoing. There is a widespread recognition of the contribution that SBD can make in reducing burglaries. Our challenge now is to secure support from insurers for a reduction in household premiums, where SBD accredited windows and doors are installed.” The cost of home insurance claims for burglaries average at £2,178. Secured by Design accredited building products and specifications can deliver a dramatic reduction in break-ins and have the potential to save the insurance industry tens of millions of pounds each year. The Government has also recognised the contribution that Secured by Design and PAS24:2012 enhanced security specification doors and windows can have in reducing crime. This includes setting them as the minimum standard in new build in its introduction of Part Q in October last year but despite this, very few insurers offer reduced premiums for the installation of SBD products.

“The Government is trying to design-out crime in new build but as we know, new build is just the tip of the iceberg”, continued Ian. He concluded: “While I’m confident that it will only be a matter of time before SBD and PAS24:2012 becomes the prerequisite in the replacement sector, it seems a missed opportunity not to incentivise home owners now to fit SBD products through a premium reduction.” Sliders UK became the first PVC-U patio door manufacturer to be accredited with Secured by Design status in 2008, it also secured the first PVC-U bi-folding door SBD approval in 2009. Since then, the company has added its Ultimate Aluminium bi-fold door – another industry first – a second PVC-U bi-fold door system and an extensive range of composite doors. For more information about the Home Security Sense campaign, or to download a templated MP letter visit www.sliders-uk. com/home-security-sense. READER ENQUIRY No: 0716/0014

502 visitors logged in bumper month for Warwick bi-fold builder Fast-moving fabricator Warwick North West is enjoying a rush of new leads and business enquiries after a bumper month for its online bi-fold builder, in which trade customers used it 502 times to design and order their bi-fold doors. Found on Warwick’s fully-responsive, mobileoptimised website, the builder offers installers a quick and easy way to input their preferred specification, including size, colour and hardware, before sending to Warwick for a quote. “We’ve been delighted with the success of the bi-fold builder in recent weeks,” commented Warwick director, Greg Johnson. “We made it with one purpose in mind – making life easier for installers. With just a few minutes spent on our straightforward application, users can design and customise a product that’s the perfect match for their latest projects – and, clearly, hundreds of users are making the most of the opportunity!”

As Greg explains, the bi-fold builder is also proving a powerful tool for Warwick’s trade customers. “Many of our customers are directing homeowners to the bi-fold builder so they can choose their preferred configuration, or designing a door with them as part of their sales pitch. Consumers are so much more excited about a purchase when they have played an active part in designing it, so the builder is actively helping installers secure more business.” Bi-folds are a core component of Warwick’s Innolux range of premium products. The Innolux bi-fold is based on the Eurocell Aspect system and thanks to a host of innovative features, is one of the few uPVC systems that genuinely rivals the look and performance of aluminium. The door features ultra-slim frames and is the only bi-fold door on the market to gain British Board of Agrément (BBA) approval in addition to Secured by Design status.

It is available in two to six door panel configurations and can also achieve openings of up to 2.3 metres high and 6 metres across, with a unique D-handle enabling the door panels to fold back flatter to create a clear 90% opening. Innolux bi-folding doors are also incredibly easy to install, thanks to a slim-stepped outer frame, which contains all the door hardware inside the frame, removing the need to cut plaster or make alterations to a property to ensure the doors fit. Established in 1998, Warwick North West has quickly risen to become the region’s leading provider of uPVC windows, doors and conservatories. The company has become known for its expertise in intricate and unusual product areas like bi-fold doors and sash windows, as well as high-end uPVC system Modus. Warwick operates from a 25,000 square foot factory in Liverpool,

shifting an extensive range of uPVC and doors plus its own sealed units. For more information visit www.warwicknorthwest.co.uk or call 0151 933 3030. READER ENQUIRY No: 0716/0015

July 2016 | www.glassnews.co.uk

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DOORS

The UK’s Leading Glass & Glazing Newspaper

SAFEDOORS DOOR SELECTOR BUILDS DOORS – AND SALES!

KOMMERLING’S PREMIFOLD.

IT SLIDES, SWINGS AND FOLDS. After a number of months testing, Kömmerling have launched the patent pending, PremiFold window and door system, which brings together unique hardware and the proven five-chambered C70 and O70 Gold® window and door profiles. Initially launched at the FIT Show by Flair Plastic Products and Lancashire Trade Frames, this revolutionary slide, swing and folding system for window and doors offers homeowners a new way in which to enjoy the world outside. Using standard casement window and door profiles, along with a unique hardware design, fabricators can easily manufacture the new PremiFold system, while fitting and installation is simple and straight forward. PremiFold offers a new way in which to open windows, which in the UK have been typically limited to standard casement, tilt and turn and vertical sliding sash designs until now. With top hung windows often out of reach, this revolutionary new design offers a far greater level of flexibility and increased ventilation, with the sashes moving independently of each other. The system has no visible hinges, can accommodate double and triple glazed units and there are are no technical limitations as to the number of sashes, while the door system now boasts PAS 24. PremiFold is the latest

in a long line of product system innovations from Kömmerling, which at the back end of last year saw the launch of the pioneering and patented Secured by Design PremiLine PRO patio door, which incorporates a clever, hidden locking solution at the interlock. Kevin Warner, head of sales and marketing for Kömmerling commented: ‘PremiFold will provide our customers with yet another engineered product system, with just the hardware and track to carry in stock. There’s was considerable interest at this years’ FIT Show, when the product was previewed through Flair and Lancashire Trade Frames and we expect considerable interest for the PremiFold from both existing and new customers in the coming months.’ For information on Kömmerling, call 01543 444900, e-mail enquiries@profine-group.com, visit www.kommerling.co.uk or follow them on Twitter @kommerling_uk. READER ENQUIRY No: 0716/0018

Commenting Mark Burton, production manager at Senior Architectural Systems said: “This is a really exciting time for our PURe® range, having recently been awarded a UK patent and with the launch of the new door options providing even greater choice and design flexibility. The new Polyurethane injection system marks the start of our comprehensive investment programme, with further improvements to our Polyamide production and factory expansion also

The Safedoors Door Selector feature that appears on the company’s website has become an instant success with its trade customers, with more than 80% of all orders now received through the system, such is its ease of use. Designed to take trade customers through the enormous number of options available from Safedoors but in a way that simplifies the process whilst allowing control and in a relaxed environment, it has been an instant success.

Every option in both the insulated core, GRP skinned Diamond and solid timber core, thermoplastic skinned Platinum ranges is included.

Simplicity is the key: a simple log on also offers the option of showing prices or not, thus extending the use of Door Selector as a tool to allow homeowner customers to style their door, even with the facility to model their choices against an image of their home scanned in during the process. Choose side lights, door panel, external and internal colours, glass options, hardware – all possible options with the price shown instantly if required

Endurance® Doors have launched what is now believed to be the broadest range of foiled door frame colours in the composite door sector, with the introduction of rich red, racing green and French navy, along with a new bespoke foiling service.

Leading fenestration designer and manufacturer Senior Architectural Systems has pledged significant investment in its manufacturing facilities as demand for its thermally efficient PURe® doors and windows continues to soar.

Senior’s patented PURe® system is the first on the UK market to benefit from an enhanced thermal barrier manufactured from expanded polyurethane foam (PUR). Traditionally used in cladding and insulation products, the innovative use of PUR as a thermal barrier gives the PURe® range the potential to achieve U-values as low as 0.71W/m2 K when calculated as a commercial CEN standard window and 0.93W/m2 K when calculated as a CEN standard door.

at the end of the process. Print or send the quotation and if the customer likes what you show them, send the order to the factory.

Safedoors Marketing Manager Alan Calverley commented: “As one of the leading composite door brands a great website and a price engine are absolutely necessary of course. But what is so impressive is how quickly our customers have taken to the Safedoors Door Selector with the result that the majority of our orders are now received this way.” To find out more about how we make the Safedoors range of composite doors and the modern equipment we use, take a look on our website www.safedoors.co.uk or call 01684 595200. READER ENQUIRY No: 0716/0020

ENDURANCE ADD RED, GREEN AND BLUE DOOR FRAME COLOURS

Senior injects further investment into its innovative PURe

Following on from the successful launch of the PURe® window system and the recent addition of the PURe® doors to the range, the company has invested in a new high pressure Polyurethane injection system to improve the speed and efficiency of its production line.

80% of orders are now received through Safedoors new Door Selector design and pricing engine.

planned later this year. Now that the first batch of completed contracts to feature our PURe® products are coming through, these ongoing improvements to our manufacturing facility will allow us to continue to meet the increasing customer demand for our PURe® windows and doors.” In addition to improving the quality, efficiency and output of production by reducing the manufacturing time taken to produce the PURe® thermal barriers, Senior’s new high pressure Polyurethane injection system is easy to maintain and will also help to reduce waste. As part of the company’s commitment to reducing the environmental impact of its product manufacture, other recent investments include a more efficient grey water system to recycle water used in manufacture and a new £150k waste reducing powder coating line which is the most environmentally efficient of its kind, saving over 22 tonnes per year of product being sent to landfill. For more information about Senior, visit www.seniorarchitectural.co.uk. READER ENQUIRY No: 0716/0019

Thanks to the resources of the Rocal Group, the company behind the solid and secure Endurance® Doors range, these three new door frame colours will be available from stock with their standard 7-10 day lead time, either foiled both sides or foiled on white. Through their in-house foiling division, customers can also order bespoke options on an extended lead time for example, Chartwell Green on the outside face of the door slab and frame, with foiled cream to the inner faces. The range of finishes from Endurance® Doors includes foiled white, cream, pebble, pearl grey, anthracite grey, schwarzbraun, Irish oak, golden oak, walnut, mahogany, rosewood,

Chartwell Green, turquoise pastel, rich red, racing green and French navy. Nearly 90% of all their solid timber door slabs also harness the proven and foiled CoolSkin® door skins, which are an identical match to the foils used on the door frames, with the remaining colours typically offered with a white outer frame. The introduction of these new matching foiled frames brings the number of door slab colours and woodgrains to 16, with 14 of these options available with a perfectly matching foiled door frame finish. The door frames specified are part of Rehau’s latest 5-chambered Total 70C system, which is also used for their FD30S rated fire door options and are reinforced with recycled material, sourced from the extrusion division within the Rocal Group. Stephen Nadin, managing director of Endurance Doors commented: ‘The introduction of rich red, racing green and French navy as door frame colours has been an obvious development for us, given our group resources to further support our rapidly growing network of customers. With colour one of the key differentiators in the glazing industry as a whole, this is yet another example of our proactive approach to product development.’ For further information on the Endurance® Solid and Secure composite door range for complete door sets or for slab only manufacturing, please visit www.endurancedoors.co.uk, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 659259. READER ENQUIRY No: 0716/0021

July 2016 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

DOORCO launches corporate video

Bi-fold builder sees The Window Outlet take customer convenience up a gear

Fast growing composite door manufacturer, DOORCO has launched a new corporate video, allowing customers and prospective customers the opportunity to see for themselves the manufacturing process which takes place behind the scenes, both at DOORCO UK and Korea, to produce the innovative designs that are delivered to their door.

Fast-moving aluminium fabricator, The Window Outlet, has boosted its already impressive customer support package with the introduction of an online bi-fold builder.

Managing Director, Dan Sullivan explains: “Product quality and innovation are key to our fully automated operation at DOORCO, and our unique status as global manufacturers allows us to effectively achieve both on behalf of our customers, allowing them access to fast decision-making, and input into product development. The new video details perfectly how this is achieved, demonstrating GRP skin production and door assembly, including trimming, sizing and foam core injection in Korea; and custom sizing, CNC cutting, edging and despatch in the UK not to mention the add-ons such as glazing and painting of the doors, which can be customised.

Found on The Window Outlet’s mobileoptimised, fully responsive website, the bi-fold builder application allows clients to quickly and easily design a bi-fold to their exact specifications, then have it turned into a quote.

social media presence, and the future will see continued investment across all areas of the business. These include further developments to the website and improvements to our already impressive online ordering system; and on a physical level, further improvements to the shop floor.

“The Window Outlet has always been about maximising convenience for the trade,” said company MD Ben Warren. “We’ve demonstrated that by implementing everything from 24-hour quote turnarounds to two week lead times, both virtually unheard of outside of uPVC – and this is just another measure designed to make it as easy as possible for customers to do business with us. We’re already seeing a huge number of installer clients accessing our bi-fold builder, and we expect that to increase substantially over the coming months. We’re constantly on the look-out for new ways to further improve the quality of the service we provide – so expect more initiatives designed to make it even simpler to deal with The Window Outlet in the months and years ahead.”

“We also have an extensive suite of marketing support available, including a new, high quality brochure, colour swatches, and a full bank of quality images which customers can access for their own marketing. The video fits nicely into our collection of marketing collateral, and we have had some great feedback on it so far.”

“As well as a great way for key customers to see for themselves how we operate as a manufacturer, the video also supports the greater emphasis we have placed on our marketing and promotional activities. We invested last year in refreshing our website to produce the bright, modern and user intuitive site you see today, in parallel with a greater

Meet the manufacturers yourself and take a look at the new video on DOORCO’s YouTube channel DOORCO Ltd: https:// www.youtube.com/watch?v=KFMu0QC6S7E

Bi-folds are a major component of The Window Outlet’s impressive product portfolio. The fabricator manufactures the BSF70 and BSF70 HD bi-folds from AluK – both delivering sleek, stylish frames, smooth-sliding action, and an alignment pin for easier and more accurate

For more information call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY No: 0716/0022

installation. Both are tested to hold glass loads of up to 40mm thick and 130kg in weight, offer extremely low U-Values and are available on a rapid lead time. The Window Outlet also manufacture two Reynears bi-folds – the CF68 and CF77. The CF68 includes a flush door option and four different thresholds to match all comfort and aesthetic requirements. The CF77 offers improved thermal performance and there is a slim line version to allow maximum light into the home. Founded in 2014, The Window Outlet has enjoyed an exceptional two years, hitting £1m turnover by the end of year one, and now on course to have reached £2m by the end of its second year in business. With its signature commitment to 24-hour quotes and two week lead times, the company offers industryleading customer service, and supplies an extensive range of Reynaers, AluK and Exlabesa (formerly known as Kaye Building Systems) aluminium windows and doors to clients across the south of England. T: 0117 405 8488 - www.the-window-outlet.co.uk READER ENQUIRY No: 0716/0023

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DOORS

The UK’s Leading Glass & Glazing Newspaper

APEER MODO DOOR GETS A THUMBS UP, DOWN UNDER

SUPPLYING NORTHERN IRELAND’S SOCIAL HOUSING MARKET

Northern Ireland based manufacturer of market leading composites, Apeer, has shown that it has true international appeal thanks to a recent installation of one of its contemporary MODO doors and matching sidelight ‘Down Under’, in New South Wales.

– APEER FIRE & COMPOSITE DOORS LEAD THE WAY They created the award-winning range of Lumi frameless windows and residential doors, but did you know Northern Ireland based Apeer are also one of the leading suppliers of composite and fire doors into the social housing market. With contracts in planning for the next five years, the Apeer door range meets the requirements for the NIHE specification for entrance doors and fire doors, and Apeer supplies a number of contractors with doors for NIHE social housing projects. Managing Director Asa McGillian explains: “Social housing is an integral part of our overall door business and we get a lot of repeat orders for onsite maintenance door slabs due to occupier damage. “Our composite and fire doors have been fitted into hi-rise flats and housing developments for contracts throughout Northern Ireland, the Republic of Ireland and the rest of the UK. “Our new and improved 30 minute fire door, Isolate2, keeps us at the forefront of the market and offers improved thermal efficiency, multi-point locking systems, double glazed units, low maintenance and is available in five styles, five colours, all with side and top lights available.

The company, which has been at the cutting edge of composite door design since it launched its first doorset back in 2003, has had its products fitted to homes the length and breadth of the United Kingdom over the years – and has now shown that it has the credentials to attract customers from as far afield as Australia.

“The new version replaced our original Isolate fire door in April 2015, and it also meets all the legal requirements for fire doors in homes with internal garage access doors, so is ideal for the retail market.” Apeer successfully launched the ground breaking Lumi system in 2015, which features unique ‘edge-to-edge’ energy efficient triple glazing that is structurally bonded to a core of high strength, glass reinforced profiles. For more information about Apeer composite and fire doors in a social housing capacity visit www.apeer.co.uk. READER ENQUIRY No: 0716/0025

Apeer’s Marketing Manager, Linda Tomb, said: “The homeowner, who lives in Mittagong, NSW, was building his house to German Passivhaus standards so choosing an energy efficient entrance door was obviously an extremely important part of the project. “After researching a variety of options online, the homeowner eventually contacted us directly with his requirements,” continued Linda. “He wanted a modern style door with outstanding thermal properties and liked the stainless steel effect on our MODO doors.” Apeer’s Modern Door (MODO) collection is a design led portfolio of doors that feature all the security, durability and energy efficiency associated with its Traditional and Contemporary ranges. So, as well as offering a variety of

stylish designs, a broad palette of premium and bespoke colours and a 10 year structural guarantee, MODO doors also feature a double rebated system for additional draft protection, toughened, 60mm thick triple glazing and ‘A’ rated energy efficiency as standard. Linda added: “The lead time was a little longer than usual due to customs clearance and shipping, and we needed to provide special packaging for the courier, but we shipped directly to the address in Australia. Now it’s been installed, the customer has told us that he’s delighted with his door and it compliments his property perfectly – he’s even had lots of positive comments from neighbours and passers by, so while this might have been the first door that we’ve supplied to Australia, we’re hoping that it might not be the last!” READER ENQUIRY No: 0716/0026

TRUFRAME’S REFINE WITH A CONTEMPORARY TWIST TruFrame’s Refine window and door range boasts full mechanical joints in the frame, sash and mullion, plus has now received a contemporary twist with the introduction of new hardware, helping to compliment the more modern foiled finishes of anthracite grey for example. The flush sash window is very much the ‘in vogue’ product at present, with TruFrame quick to point out that Refine is not just a product destined for more period inspired properties, but also more modern properties and apartments, along with everything else in between. To the outside, the flush appearance and symmetrical lines, offered with dummy sashes, makes for a cleaner and more uniform appearance, offering tangible visual differentials in comparison to a typical rebated sash. Like all the windows and doors from TruFrame, Refine also carries Secured by Design, the first window of its kind to achieve this important accreditation. Security is

further enhanced with Yale friction stays and shootbolt locking system as standard, plus a Lifetime Guarantee from Yale offering

considerable financial compensation should the shootbolt fail against any attempted break-in.

With the recent introduction of new Mila handles it’s been the perfect opportunity in which to promote the more contemporary designs that Refine can offer, carefully displayed in a new 24 page brochure. As a 70mm system, there’s also the re-assurance of a complete range of matching cills and ancillaries, so there’s every reason why installers should be targeting sales opportunities for windows and doors that carry the Refine name. David Firmager, managing director of TruFrame commented: ‘Refine isn’t just a period inspired window and door offering, but a product range suited for the masses. With careful choice of finish and handle type, consumers can benefit from a window that’s as individual as their property type, while installers benefit from a 70mm frame and our renowned product quality.’ See the ‘Complete Package’ video on TruFrame’s YouTube channel to find out why so many companies are changing to TruFrame. For other information on Refine, call the sales department on 01664 410 140 or email the marketing team directly on marketing@ truframe.co.uk. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY No: 0716/0027

July 2016 | www.glassnews.co.uk

0716/0028

manager www.glassnews.co.uk | July 2016

GLASS NEWS INTERVIEW: APEER

The UK’s Leading Glass & Glazing Newspaper

Evolving doors... and Lumi windows, too! Apeer is a well-known name in door manufacture and has been around for a long time, however the volume the company manufactures has been shrouded, not so much by secrecy, but by the fact that much of their output is own branded by well-known names in the fenestration industry. A visit to Ballymena in Northern Ireland and an in depth look at Apeer’s manufacturing facility, ably guided by Managing Director, Asa McGillian, gave Glass News’ Editor Chris Champion the insight he was looking for.

Ace Fixings, New World Developments, Lumi, Apeer… all names that are known but are actually part of the same stable. I always thought of the company as New World Developments that had a door product called Apeer. Is that right? There’s a bit of history: but it’s basically right. Apeer was our own fibreglass composite door made with a Resin Transfer Moulding process. This made us different from the

Decorative glass studio

The only real difference is that the SMC method often introduces colour to the skin and allowed the ‘through colour’ myth to be born, even though those skins are painted just as ours are.

I must admit that I haven’t seen RTM manufacture before and there is no doubt that the finished product doesn’t suffer at all. What I do find interesting is that there is no timber in the construction…

Asa McGillian, Managing Director, Apeer Doors

Sheet Moulding Compound producers that were, and still are, manufacturing the GRP Polyurethane filled composite doors.

Was that a conscious effort to be different? Not at all. RTM is more suited to the smaller, low volume, manufacturer and doesn’t require the heat or pressure required for SMC. People are often a bit sniffy about RTM, as if SMC is the only way to make skins but, as you can see, RTM is efficient and makes a quality skin with both great strength and grain definition.

Don’t forget, we’re making a bespoke door. Every one is unique and I’m not even sure we have made two doors exactly the same size, ever! This is not a trimmable door. Virtually 100% leave here as a finished doorset, made to measure. This means that the stiles and rails are moulded from fibreglass to form the over rebate, or even double rebate, and we achieve that by ‘pultrusion’ – that is dragging fibreglass through a mould. In fact the absolute opposite to how PVCu profile is formed which is pushed through.

It strikes me that part of the process is quite basic….very labour intensive, while other parts are highly automated. Is that right? That’s right and it’s why a large part of our workforce have joinery skills although no timber is used, whatsoever! It is skilled and very accurate work and every door carries its identification and requirements through each process. It’s a one off door in style, size, colours, glass and hardware.

Glass toughening plant

Where it gets automated is in the foaming and paint processing…

The foaming station is automated and you have already commented on the density of the foam. This is a strong door and we’re very proud of the foaming and our ability to prevent voids and provide great adherence to the skins and fibreglass rails and stiles. We also have the ability to provide all sorts of additional strengtheners and do that for various customers.

Do you use timber in any of your door manufacture? We do in the case of fire doors and, as you know, the market is very buoyant. The fire doors are 44mm and have a solid timber core, so we understand the manufacture and benefits of both polyurethane foam cored products and timber, too.

I must ask you about the paint process. Just looking at the doors, frames and cills coming out of the oven, it strikes me that every door is a different colour. How do you do that? Surely you batch colours together so you can clean out the spray guns less frequently? No. Every door is taken in order and is sprayed to its required colour. We have a multi-head spray already loaded with colours and it takes 24 seconds to clean the system ready for the next colour. It’s very efficient.

The other question that comes up when you see the doors hanging on the rails is that these aren’t all one door. What I mean is that you have

IGUs for Apeer’s own consumption

July 2016 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: APEER

The UK’s Leading Glass & Glazing Newspaper

Fibreglass cloths are laid to form the door skins

Resin Transfer Moulded press forms the skin

Machining centre prepares the pultruded fibreglass sub- frame for the Apeer door

Care at every stage as every door and doorset is unique

Sub-frame is laid out to the unique door specification

Pultruded fibreglass sub-frame is bonded together

Skin is bonded to the sub-frame

Dense polyurethane foam fills the door blank

or contrast with interior design, while the bonding properties of the fibreglass profile meant that we could, literally, glue the triple glazed unit to the frame such that only 23mm of the frame would be seen, externally. This gives a unique and modern look ideal for new build properties and even commercial application.

“Hidden under the ceramic colour lies the secret to Lumi’s strength - energy efficient triple glazing that has been structurally bonded to an internal core of high strength, glass-fibre reinforced profiles. This intelligent piece of engineering is the first of its kind on the market, bringing all the design benefits of frameless glazing with all the strength, security and internal styling of more traditional windows and doors.”

Doors and accessories exit the paint line

Every door gets a final inspection

your untrimmable, bespoke door next to a 44mm GRP composite. Can we look through your product portfolio because the different doors, glazing cassette systems, and snap on coverings seems bewildering…

to see was your own glass line, toughening plant and decorative glass studio. Are you making insulated glass units for the trade?

Ah! Now we’re getting to the nitty gritty! Our product range is much larger than most people realise. For instance, we are still making PVCu panels and, yes, there is still a demand and our customers won’t let us stop making them. As you’ve noticed, we have the 44mm Capstone GRP composite door and we are continuing to bring in containers from the Far East and using the ODL Trisys glazing cassette. Moving on, we have our Traditional 70mm, double rebate, door, which includes French style double doors and our stable door, which is hugely popular because it is rebated as a traditional timber door would be. Then we have the 70mm Contemporary range and Modo, our modern door, complete with stainless steel trims and furniture. To be honest, you either have to play with our door builder on our website or download the pdf brochure because the options in colours, styles, furniture and glass, is vast. 24 standard colours and bespoke with any RAL colour and, of course, our decorative glass range.

Glass. I’m glad you’ve brought that up because the last thing I expected www.glassnews.co.uk | July 2016

Unkindly, someone…..a friend, actually…. said, when I was describing Lumi: “So you stuck the glass on the front of a window frame.” I had to say that that was pretty much it! However, what it gives you is fully customisable, matching frameless windows, bi-folds and doors. I really can’t improve on how we describe Lumi on the website.

No, it’s purely for our own consumption and, with the demand for larger expanses of glass in bi-folds and sliding doors, we shall be adding a larger toughening plant, soon.

And this is, presumably driven by Lumi? The triple glazed units you are using for the Lumi range are very impressive. Can you tell us why you have, effectively, designed a whole new ultra-modern window system when you are known as a door manufacturer?

The website is a good starting point although we like to talk to people face to face – we’re sociable and, after all, we’re Irish! Having said that, we have four staff based in England and Scotland. We’re a long standing company formed by my father and mother and we’ve been around since 1977 with a company named Ace Fixings which still exists and New World Developments that was formed in 1996. We are constantly investing both in manufacturing space, people and products. We take great pride in working with our partners and providing training and very detailed manuals and collateral.

A window system for the 21st century sounds a bit hackneyed considering we are now as far as 2016! But I always felt there was a demand for a completely new system that went upmarket of PVCu and had a style and architectural approach. Our knowledge of ‘pultrusion’ has allowed us to produce an ultra strong window, or door, frame and we found that its adherent properties was perfect for Renolit foils. This meant the interior of the frame could match

There is no doubt that the whole Apeer product range is stunning to look at and beautifully made and what you have done with Lumi is not only a brave investment but deserves the success I’m sure it will enjoy. I presume that, in the time honoured way, anyone wanting to know about Lumi or the other Apeer products should go to the website?

A ‘phone call to 084 56 729 333 or an email to sales@apeer.co.uk might just be the start of a new product range to offer the customer. Aluminium bi-fold doors are tested in a jig

READER ENQUIRY No: 0716/0029

TRADE NEWS Continued from page 1... On the plus side increasing housing transactions provided a boost to housing improvements that includes windows and doors. Much of the fortunes for the window, door, conservatory and roofline sectors are tied up in the economic health of the UK and Republic of Ireland (ROI) – especially consumer spending. As employment growth picked up in 2015 consumer spending grew by 2.7% and average earnings only grew by 2.6%. To help the householder the consumer Price Index (CPI) only rose by 0.5% and the bank rate continued at just 0.5%. But from 2016 the landscape starts to change. Consumer spending grows at a slower rate than 2015 and CPI starts to rise. The long expected increase to the Bank rate is forecast in 2017 with the impact on mortgage repayments (which spins off into rents) putting pressure on household disposable incomes. It is now twelve years since the PVC window industry in the UK and Ireland reached its peak. Over the five years up to 2004 between 8 and 10 million PVC windows and 1.2 million entrance doors were produced each year. Many of these are now old and ready for replacement and are accounted for in this report as second time replacements which continues to grow. By the end of 2018 the total industry volumes are forecast to have recovered back to pre-recession levels. However, by 2018 many products will almost certainly be different – there will, for example be more foiled coloured windows, composite doors will continue to take market share from PVC doors. Additionally, bifold doors will keep edging forward (albeit with a strong challenge from aluminium bifold doors). Private housing improvement and house building sectors will take an increasing share of the market. Improvements to social housing are bound to reduce as government continues to cut back on social housing leaving social landlords to find their own capital for housing improvement.

The UK’s Leading Glass & Glazing Newspaper Having been battered by events, mostly out of control of the industry – but some self-inflicted - the industry is now well and truly on the up. Much of industry is leaner and more professional after the recession. Many companies have adapted to the austerity measures and have come out fighting fit with the confidence to invest in facilities, marketing and people. The opportunities are there for those windows and doors that are energy efficient, attractive and more secure. But it has to be remembered second-time replacements are now largely a discretionary spend. What is now firmly with us is a new industry ‘battlefield’ that of foiled windows. The share of the total market that foiled windows takes has increased as is the range of colours. Where once there were five or six traditional wood-grain finishes there are now twenty or more foiled finishes - including pastel and bold colours. Fabricators (and end customers) are no longer prepared to wait weeks. But this new challenge is an opportunity for systems companies’ production and logistics operations to step up to the plate and find ways to satisfy customer demands. But there are some dark clouds on the horizon as the UK Government has warned us austerity is still with us and remain with us for some time yet. There remain risks and as set out in Section 6 (Economic Outlook), the progressive increase in consumer spending is dependent upon average earnings outstripping inflation. Also the effects of the inevitable increase in interest rates is a potential risk to the recovery. After enduring a tough time over the past few years conservatory volumes will start to edge forward not only on the back of consumers having the confidence to splash out on a conservatory but also as businesses such as restaurants and hotels invest in a conservatory or orangery. www.dandgconsulting.co.uk

Moving & improving

– The housing trend sparking demand for professional builders and installers

From colleague to client – Colin’s still a VEKA man Colin Torley, formally the Sales and Marketing Director for The VEKA UK Group has returned to his Scottish roots to become Managing Director of Ayrshirebased fabricator, Andrew Wright Windows. Colin, 56, worked with VEKA for over 27 years, initially as Sales Manager for Scotland and Ireland and then as Product Manager, before taking on the role of Sales and Marketing Director for the last ten years, based at the company's Burnley HQ.

Increased residential property transactions in the UK is driving demand for home improvement products and services. The UK Property Transactions Count published in March 2016 by the HM Revenue and Customs shows that the residential property transaction completions with a value of £40,000 or above peaked in March 2016 – reaching 161,990 compared with 91,490 in March 2015. Jeremy Brett, Managing Director of the CPA, says the increase in properties exchanging hands is creating profitable opportunities for builders and installers.

Discussing his move, Colin says: “After a lot of consideration, I felt that it was time to move nearer to home and family. I was considering positions outside of the industry, but when I attended this year's FIT show and reconnected with so many friends from the industry, I began to think again.

He comments: “Most people spruce up their homes before a sale and after a purchase and this can range anywhere from having new windows and doors fitted to complete refurbishments of kitchens and bathrooms.

“One of the people I met at the FIT show was Charlie Berry, Owner of Andrew Wright Windows, who called me after the show and offered me the position of Managing Director. I was delighted to accept, and the whole team have already made me feel very welcome. I'm looking forward to working with them all and helping Andrew Wright reach new heights.

“This is good news for builders and installers of these home improvement products as the rising number of property transactions means more home improvement projects being carried out.”

“I was already very familiar with the company, as Andrew Wright has been a VEKA customer for decades. I'm looking forward to building on relationships with all our suppliers, to ensure continuing success for Andrew Wright.” Charlie will remain as Chairman of the company and will concentrate on building up the retail aspect of the business, while Colin will continue to run the business and focus on developing its trade and commercial sides. The company has two manufacturing facilities in Irvine. One manufactures PVC-U windows and doors, while Andrew Wright Glass focusses on supplying glass to local trade customers, while also meeting the needs of its 'sister fabricator'.

Despite recent research revealing that DIY spending has reached its highest level since 2008, the majority of homeowners who are making upgrades are embarking on more ambitious projects, creating the need to use a professional home improvement company. With bigger projects in the pipeline and high-end products in-vogue, builders and installers have their pick of high-value jobs in the market. However, Jeremy urges homeowners looking to have home improvement work carried out to seek a reputable and professional tradesman.

“Companies listed under approved tradesmen schemes, such as the CPA, are qualified for the job and can offer Insurance Backed Guarantees and Deposit Protection to protect the homeowner should anything go wrong.” “Unscrupulous tradespeople often leave jobs poorly done or unfinished,” says Jeremy. “This ends up costing the homeowner much more in the long run and in serious cases can even reduce the value of a property. “Companies listed under approved tradesmen schemes, such as the CPA, are qualified for the job and can offer Insurance Backed Guarantees and Deposit Protection to protect the homeowner should anything go wrong.” The Consumer Protection Association is the UK’s leading provider of IBGs and Deposit Protection, and is recognised by consumers as one of the most trusted resources for finding accredited and vetted installers. Together with the CPA, installers have access to everything they need to increase sales in the home improvement market. This includes powerful sales and marketing support and the much sought after quarterly reports, which collate customer feedback to help installers identify areas of improvement to join the CPA raising standards across the industry.

READER ENQUIRY No: 0716/0032

Dave Jones, MD of The VEKA UK Group, said: “We wish Colin every success in his new role at Andrew Wright, and we look forward to working with him and the team for many years to come. In VEKA's 30th year of UK manufacturing, it's a pleasure to celebrate so many long-standing partnerships with valued fabricators.” Tel: 01282 716611 - www.vekauk.com

READER ENQUIRY No: 0716/0030

READER ENQUIRY No: 0716/0031

July 2016 | www.glassnews.co.uk

0716/0033

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Miller Homes Turns To GAP For GGF SUPPORTS CONSTRUCTION MARKETING AWARDS Eco PVC-U Roofline Products The Glass and One of UK’s leading house builders has signed a new two-year exclusive roofline products supply agreement with GAP. Miller Homes, which builds over 2,000 new homes each year, will be supplied with GAP’s recycled white Eco PVC-U fascia, soffit and ancillaries range via the manufacturer’s 42 Depot nationwide network. GAP’s BBA approved Core range features a unique recycled inner core with a virgin PVC-U outer skin to give it the same look and feel as standard PVC-U rooflines. Darren O’Reilly, Supply Chain Director at Miller Homes, said: “It’s important to us as a business to work with reliable suppliers who can offer new, innovative and environmentally friendly product solutions. GAP’s network

and customer service, combined with the recycled roofline ‘Core’ has allowed us to tick all of those boxes. We look forward to building a successful relationship with GAP over the next couple of years”. Paul Sowerby, GAP’s Director of Sales & Marketing commented on the deal. “We come to work each day for the chance to work closely with organisations like Miller Homes, and we’re delighted to have been chosen as their preferred supplier. Our in-house manufacturing facility, combined with our nationwide network of depots allows us to supply all Miller Homes sites with the latest environmental friendly BBA approved PVC-U building products when they need them”. READER ENQUIRY No: 0716/0034

Glazing Federation (GGF) is pleased to announce its support of the Construction Marketing Awards (CMA) 2016, which will showcase the construction industry’s creativity, innovation and effectiveness in marketing. The Awards raise the profile of the industry’s marketing professionals and their achievements. Supported by The Chartered Institute of Marketing Construction Industry Group (CIMCIG)

the awards are an invaluable opportunity for recognition.

James Lee, Head of GGF Group Marketing and Member of CIMCIG commented, “The Construction Marketing Awards offer a unique opportunity for marketing practitioners in the building industry to be rewarded for all their outstanding work. Given the prestige now attached to the Awards, I encourage all marketing professionals, companies and agencies in the glass and glazing industry to enter.” The 2016 awards are now open for entries via: https://construction. awardsplatform.com/

Download Rules of Entry CMA 2016 http://www.cmawards. co.uk/wp-content/

uploads/2016/03/Rules-ofEntry-CMA-2016.pdf New to the Construction Marketing Awards 2016 is a light-hearted competition for the Best Promotional Giveaway, with the winner voted for on the night of the Gala Awards Dinner. Find out how to enter by visiting; http://www.cmawards.co.uk/ best-promotional-giveawaycompetition/ To review last year’s awards visit the CMA news area to read about the 2015 winners and view the or for more information visit the CMA website http://www. cmawards.co.uk/ READER ENQUIRY No: 0716/0035

Building products supplier doubles turnover in two years with Purplex

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Nationwide distributor of roof glazing solutions for the trade and commercial markets, LB Supplies, has doubled turnover since working with specialist marketing agency for the construction industry, Purplex. The results were delivered through a range of expertly designed marketing services aimed at increasing brand awareness for the company, and generating high quality sales leads. This was achieved by utilising Public Relations to engage with LB Supplies’ target audience and promote the company as the go-to specialist for roof windows, roof domes and lanterns, skylights, as well as conservatory roof accessories. Purplex has also developed email marketing and direct mail campaigns designed to generate interest and increase sales. Teaming up with sister company Insight Data, Purplex has targeted over 23,000 potential customers using first-rate marketing data on local builders and contractors.

Name: Tel: Address: Postcode: Email:

Recognising the growing importance of the online medium, LB Supplies has also invested in a complete revamp of its website back in 2014, integrating an e-commerce platform to capitalise on the increasingly digitalorientated behaviour of its target market. To help increase traffic and sales via the website, Purplex has delivered an expert content marketing strategy that has seen the number of visitors up 470% in 12 months, while the online sales transactions have increased by 750%. Expertly written content is constantly added to the website, with positive results across all KPIs, such as the company’s online sales conversion rates, up by 54%.

LB Supplies sales director, Adrian Cooper, said: “Over the past couple of years our marketing activity has been the driving force behind the business and the results are there to confirm it. Working with Purplex has helped us achieve our goals and we look forward to the next phase of growth alongside their expert team.” Purplex account manager, Valentina Warren, said: “Being able to offer any marketing services, from PR to video and digital, means we can create growth strategies that are fully tailored to every customer’s business model and objectives, and deliver maximum ROI. Marketing take-up can vary from 2-3 services, to complete, multi-channel strategies involving in excess of 15 different types of resource. “With LB Supplies, we targeted their potential customers with effective sales-driven messages, while also building and maintaining their reputation in the specialist press as a trusted, expert supplier for builders and contractors, with great, quantifiable results.” Contact Purplex on 01934 808132, or visit www.purplexmarketing.com.

READER ENQUIRY No: 0716/0036

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

New builder’s database helps suppliers generate millions in new business Small builders are the backbone of the building industry, working on tens of thousands of light commercial, new-build and residential projects and spending millions every year on building and home improvement products. Yet most local builders don’t actively advertise themselves, preferring to operate on wordof-mouth recommendations, with some having no more than a mobile phone number and email address. Operating under the radar, these builders are notoriously difficult for suppliers to track down. Not anymore. Insight Data has painstakingly developed the Local Builders database, creating the most comprehensive and detailed marketing data of its kind. Promoting your products and services to small builders and contractors is now easier than ever. The database contains over 23,000 building contractors

and firms across the UK (with 17,800 verified email addresses) who provide a range of services in the building and construction industry, ranging from extensions and home improvements to light commercial and new-build projects. Jade Greenhow, Operations Manager, comments: “The Local Builders Database is a powerful marketing tool, which can help you to drastically increase sales. With the ability to instantly create mailing, email or telesales lists, or a followup list for your sales team through our online system Salestracker, it really can make a huge difference to help increase sales and marketing output exponentially.” The database contains details of companies with a turnover of up to £5m, making it ideal for building product suppliers,

builders merchants, timber or plumbing merchants, window or door suppliers, or service suppliers relevant to the building and construction industry. Simply log on to Salestracker, Insight Data’s online database software, and select the builders you want to target by location and sectors, with data verified and updated in real-time. Salestracker is the world’s first fully integrated sales and marketing platform created specifically for the building and fenestration industry. It combines real-time prospect data with a powerful online portal with full CRM, map integration and credit profiling. For more information on how you can utilise the Local Builders Database and Salestracker software contact Insight Data on 01934 808293 or email hello@ insightdata.co.uk. READER ENQUIRY No: 0716/0039

WINDOW COMPANIES SIGN UP TO COMPOSITE WOOD FOR HOME IMPROVEMENT GROWTH Composite Wood garden rooms are appearing in showrooms across the UK, after the Composite Wood Company signed up a significant number of home improvement companies at FIT Show to sell its new range of timber alternative decking, fencing and garden rooms. Composite Wood is the fastest growing home improvement product and the FIT Show stand demonstrated the advantages of the timber alternative material, which is good-

looking and long-lasting, easy to install and adds real value to a home. The centrepiece of the Composite Wood Company stand was its new fully insulated garden room, which pulled in hundreds of glazing installers looking for new products to offer their customers. “We received an extraordinary amount of interest and it’s helped to put us on the map – literally. We spent several weeks after the show, travelling across the country to sign up some brilliant installers who get what Composite Wood can do for their businesses,” says Tony Pratt, Sales Director at the Composite Wood Company. “We’re building an impressive national network of window, door and conservatory installation companies, and we’re still on the lookout to improve our coverage. Composite Wood meets so many of the latest trends in home improvements that we see huge potential, and it’s the ideal add-on for installers who are already supplying highquality products to their customers.” Tel: 0845 301 9998 www.compositewoodcompany.co.uk READER ENQUIRY No: 0716/0040

GGF Energy Savings Calculator Given Digital Refresh The Glass and Glazing Federation (GGF) has revamped its online Energy Savings Calculator, bringing the benefits of the latest technical data and a responsive, intuitive design to this powerful tool for consumers and industry alike. The GGF Energy Savings Calculator makes it possible to calculate the potential energy savings a household could enjoy as a result of installing more energy efficient windows. The results provided include forecasted reductions in CO2 emissions, carbon usage and annual energy costs. The original GGF Energy Savings Calculator (launched over 8 years ago) was consistently one of the most visited pages on the GGF website, where last year more than 100,000 consumers sought information on buying glass and glazing for their homes. The new calculator is now located on MyGlazing.com, the website designed by the GGF specifically for consumers. As well as allowing homeowners to research their purchases and the effects of installing energy-efficient windows, the GGF Energy Savings Calculator is an excellent tool for GGF Members to use as part of the sales process. The advantage of being able to show a homeowner a calculation based on their own home rather than a generic estimate is obvious however Members can show their customers how installing windows with different Window Energy Ratings (verified by BFRC) will change the ongoing future energy usage and cost savings to be had. James Lee, Head of GGF Group Marketing commented, “If you deal directly with consumers, you can now use the consumer friendly calculator to show your customers approximately what their potential future savings could be as a result of upgrading their windows. The beauty of this new fully digitalized version is the speed and ease of its functionality. It is a vast improvement on the original and another digital tool that Members can use when communicating with homeowners.”

CUSTOMER SATISFACTION IS GUARANTEED AT FINESSE WINDOWS Finesse Windows have won a Customer Satisfaction Award from FairTrades in recognition of the company’s outstanding record of customer service, which is proven by a formidable array of online testimonial references from very satisfied homeowners. “I am delighted to present this well-deserved award to Finesse Windows”, says Mark Schlotel, Head of Marketing at HomePro FairTrades. “Their customer satisfaction statistics speak for themselves – over 2,150 genuine homeowner testimonial references recorded online have rated Finesse Windows out of 10 for four key parameters: Quality, Timeliness, Courtesy and Value For Money. Their overall cumulative satisfaction score is an exemplary 9.64 out of 10, which is undoubtedly a market-leading level of retail service performance and a truly impressive achievement.” Based in Kings Norton and serving the local area in and around Birmingham, Finesse Windows fabricate and install Selecta profile PVC-U windows and doors, Ultraframe conservatories and a range of PVC-U roofline products such as gutters, fascia and soffits along with specialist repair services if required. Finesse Windows recently celebrated 35 years of successful trading and Managing Director Russell Bridge is looking forward to continuing success in the future: “Our company was founded by my late father David Bridge in 1981 and our core principles have always been customer service and forging a dedicated team of expert staff to deliver excellence in sales, project surveying, manufacturing quality and installation. My sister Ellen Franklin and I are totally focussed on building further on our Dad’s original business vision, to ensure that Finesse Windows will thrive in today’s competitive marketplace.” For further information: contact Mark Schlotel on 07875 720892 email mark. schlotel@fairtrades.co.uk.

The GGF encourages all Member companies to use the GGF Energy Savings Calculator to show their customers the potential savings when installing energy-efficient windows. The GGF will soon be sending out information to Members on how they can link to the calculator direct from their website. http://www.myglazing.com/ggf-energysavings-calculator. READER ENQUIRY No: 0716/0041

READER ENQUIRY No: 0716/0042

July 2016 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ORIGIN LAUNCHES REVOLUTIONARY NEW QUOTING & ORDERING SYSTEM Sale Safe to streamline the quotation and ordering process on doors and windows British manufacturer, Origin, has launched a revolutionary online quoting and ordering system for its customers. Origin’s Sale Safe (OSS) is the first system of its kind, and will help trade partners to quote and order products from the company’s Origin Home range with ease, accuracy and efficiency. Origin, the leading British manufacturer of bi-folding doors and windows, designed, developed and built the system in house to improve the ease and speed of ordering, as well as minimising the risk of any costly mistakes. By simplifying the overall process associated with ordering, it means that Origin’s trade customers will be able to save time with admin, turning around orders in record time and increasing overall productivity and sales pipeline.

Ben Brocklesby, Sales and Marketing Director at Origin, said: “OSS system has been designed with our trade partners in mind to significantly streamline the order and quotation process within one, simple-to-use system. The faster they can place orders and receive quotes, the more projects they can complete quickly and accurately. This will allow installers to improve their overall customer service and satisfaction levels.”

Simplifying the quotation process OSS is different from existing systems as it allows users to build whole customer projects, rather than quoting on individual products. This means that all the information on each customer is kept in one place, removing the need to have multiple orders and quotes pertaining to one customer. An unlimited number of doors and windows can be either added, edited or removed at any time. Therefore, if a returning customer is undertaking another building

project, their preferences would already be saved, removing the need to search and re-enter this information. As a huge time saving feature, OSS offers the option for users to work from a popular configuration, which is based on the user’s order history, or alternatively, to build a project from scratch. Working from popular orders means that in its most basic form, customers could retrieve quotes simply by choosing the size and configuration. Another key feature of OSS is its intelligent cascade system. This means that should a customer want to change an overall project preference, such as colour, at the touch of a button, OSS can push through this change to all products. This removes the need go in and edit every single product to accommodate this change. With OSS, it’s easy. Once a quote has been generated, a bespoke quote template, branded for the user and built by Origin, can be downloaded and printed for the customer to keep.

PIONEER ADDS DECEUNINCK TO PVC-U RANGE Trade fabricator Pioneer Trading has added the Deceuninck PVC-U profile to its range, including its new Heritage Flush Sash, Slider24 patio door and energy-efficient products up to WER A++ and many others.

• NEW #BestInClass Slider24 patio door

Essex-based Pioneer, one of the longestserving Synseal fabricators, stresses that its Synseal products will remain unchanged but the addition of the Deceuninck system will give its trade customers one of the widest range of products, styles and finishes available from a single trade source.

• Unique Slide & Swing door

“Our customers love Synseal and our Signature brand – they tell us that – and we will go on giving them the products they want as long as they want them,” said Managing Director Danny Williams. “This is all about adding on, not taking away. Deceuninck is a great system, with fantastic products, a great colour and woodgrain offering and the superb MyBrand bespoke marketing support package. Whether it’s for new trade customers wanting Deceuninck or existing ones looking to extend their own offering, there really is everything any installer could want – and now all from a single source.” Pioneer will start taking orders immediately on Deceuninck products and features including:

• NEW Heritage Flush Sash window • Stylish and elegant windows with Traditional 2500 and Heritage 2800 • Widest colour range from stock – 26 colours • #BestInClass energy performance with A+ and A++ • #BestInClass security with PAS24 …plus the massive range of stock or tailored brochures, POS, direct mail and e-shots and website materials that make MyBrand the best and most comprehensive marketing support package of its kind. Danny concluded: “Our customers keep on coming back, year after year, because we give them what they want. Now, with our biggestever range, we can give even more installers even more of what they want!” www.pioneertradingcompany.co.uk

READER ENQUIRY No: 0716/0045

The flexibility of Origin’s manufacturing schedule also enables customers who use Sale Safe to make changes right until the order has been made.

Ensuring accuracy and precision When making changes to a quote, OSS boasts an intelligent amendment system that highlights the changes that have been made from the previous revision to the latest. This reduces the amount of checking required, limiting the opportunity for human error at the quotation stage. Once an order has been placed, the Origin team will double check each and every order, to further eliminate room for error.

Quoting and ordering instantly With an easy to navigate, simple design and intuitive functionality, OSS streamlines the ordering process significantly, allowing costs to be retrieved instantly and orders to be placed on the spot, if

The system is completely free for Origin’s trade network and is the first of its kind in the industry. “OSS is a major investment for Origin. In 2011, we turned manufacturing on its head by offering our customers a zero lead time on the Origin Bi-fold Door. Today, we’re speeding up the process even further, this time, the quotation and ordering stage with OSS. Our intention is to continue to support our trade customers, helping them improve their conversion rates through more efficient service,” concludes Ben Brocklesby. For further information on Origin, please visit www.origin-global.com. READER ENQUIRY No: 0716/0044

Countryside Collaboration

Creates Winning Views

OK, so not quite The White House we would all recognise, but for Kestrel Aluminium Systems and Yorkshire based fabricators Glass Living UK Ltd, it was a project that enabled modern living to be brought into the picturesque rolling countryside. Following Glass Living UK Ltd successfully winning the contract to manufacture and install all the glazing for the bespoke house in Yorkshire, we helped them to deliver a home with idyllic views. Designed to maximise the views of the glorious countryside allowing natural light to flood into the brand new home, the architect responsible specified high quality aluminium windows and doors with slim sight lines. As with most bespoke projects they present their challenges one of which was a strict deadline to ensure that the build continued to progress at the expected rate to avoid setbacks and costly time penalties.

Door and the Rebate Door Systems which utilise the same profiles and hardware offering commonality of design throughout the rooms. The Kestrel Folding Sliding Doors were specified with a flush track to offer ease of access to the outside and to create a cleaner and neater aesthetic. The popularity of the Folding Sliding Door system has been driven by the opportunities they provide in properties like this. Framing a view, opening up walls, allowing the outside in and creating light bright modern spaces. Installing French Doors using the rebate door system offers a flexible approach to living as the homeowner can utilise either doors to gain access to the outside. Tel: 0121 333 3575 www.kestrelaluminium.co.uk

Finding themselves with time pressures to make the house watertight and ready for the second fix stage, Glass Living UK Ltd turned to their trusted aluminium supplier, Kestrel Aluminium Systems to supply the glazing systems for them to manufacture. Multiple windows were required with a mixture of fixed and opening vents designed to frame and maximise the views from the rooms. To ensure a uniform look was achieved the fixed vents were made to the same dimensions as the doors. Installed in the property are the popular Folding Sliding

required. OSS also gives users the option of ordering in batches to meet the customer’s deadline and budget requirements.

READER ENQUIRY No: 0716/0046

July 2016 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Could industry qualifications work for you?

There is more and more evidence to show that consumers are increasingly starting to understand and value the importance of industry related qualifications as a part of their process of choosing which installers to appoint to carry out work on their home.

In certain industries – gas and electricity for example, we know that qualifications have been mandatory for many years – and customers do recognise and expect it. Is the same finally starting to become the case in our own industry? I recently carried out a live performance observation with a qualifications assessor and the assessor’s candidate who was working to update his current level of GQA qualification in support of his growing experience. The candidate was observed from start to finish removing and then installing replacement sealed units into existing timber frames. On completion of the work, and before leaving site, I asked the consumer how they had selected the most suitable installer to carry out the work in their home? The customer was very quick to respond informing me that they had asked for the usual quotes from three installers and was impressed by the professionalism demonstrated by all – but the installer they chose won the work because he had a GQA sticker on his van stating that he held industry related qualifications.

GQA Glass News Half Page - NY.pdf

18/06/2016

10:25

The consumer did what you would expect – reverted to the internet and did some research - and on satisfying himself as

to the importance and the credibility of GQA qualifications made his choice. This is not the first example – practical qualifications are increasingly being asked for by consumers who want a third part endorsement of the installers they are going to choose, and displaying this on your van is the perfect way to advertise the fact that you are qualified to do the job required.

Could having a GQA industry relevant qualification work for you? Andy Carrington is GQA External Quality Advisor www.gqaqualifications.com | @gqaquals | #BigGreenQ READER ENQUIRY No: 0716/0047

CMY

0716/0048

www.glassnews.co.uk | July 2016

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Social housing a prime target for building product suppliers Insight Data, the data experts for the construction industry, has revealed an increase in social housing activity with building firms now actively chasing social housing project work.

285 in 2014 to 1030 in 2015. Speaking in January 2016 a spokesperson explained how 13,000 keys were being handed out for social housing, with output and demand increasing.”

Jade Greenhow, Operations Manager said; “the number of building contractors winning work within the social housing market has risen by 20.5% in the last 12 months alone, with 582 construction firms now working within the social housing sector”.

This creates significant demand for building and maintenance products. Using Insight Data’s ‘Construction File’ database means manufacturers and distributors can now target the main contractors, housebuilders and developers directly.

The trend looks set to continue as contractors – and building product suppliers – are keen to capitalise on this sector after several years of stagnation. “According to the Department of Environment, local authority acquisition and construction grew from

Jade added; “The Construction File is our database of the UK’s 1,100 major construction firms and contains detailed information on the type of work they undertook, financial data, and those crucial key decision makers, complete with over 3,000 verified email addresses”.

Social housing

Sales and marketing departments can access the Construction File database as a one-off list or by using an online database portal, Salestracker, which is continuously updated and gives users access to the very latest industry movements and contacts, all live in real-time. For more information on how you can utilise Insight’s databases or for a free demo of Salestracker contact us on 01934 808 293 or email us at hello@insightdata.co.uk. READER ENQUIRY No: 0716/0049

NEW CLADDING OPPORTUNTIES FROM FREEFOAM Freefoam Building Products are pleased to announce the launch of a brand new website, mycladding.com. Designed to meet the growing demand from consumers for exterior cladding products the site acts as an online portal to share product information about PVC cladding, offer ideas and inspiration for homeowners and gives quick and easy access to a FREE no obligation fitting quote from a local installer. PVC cladding is one of the fastest growing home improvement products becoming the main alternative to wood. With volume sales up by 61% year on year Freefoam are the first manufacturer to harness the power of the web to harness the online appetite for pvc cladding, to help grow business and generate leads for Freefoam Registered Installers. With a fresh, clean look the clever design of Mycladding.com helps visitors quickly navigate around the site. Featuring information about different cladding finishes and information on the benefits of using cladding to improve insulation and reduce maintenance the site gives homeowner the information they need to make an informed decision. As with any home improvement product choice can be difficult, colours vary and styles differ so it’s essential to be able to see exactly what you are buying. Freefoam have added some clever features to mycladding.com to

really help the decision making process. An online tool to help the homeowner visualise how cladding will enhance the look of their home with colour options superimposed on a variety of house types, this is backed up by a sample request service and a handy calculator to estimate the number of cladding boards needed for your project. Louise Sanderson, Marketing Manager summarised “Analysing and responding to trends in the building industry has always been a strength of Freefoam Building Products and this new site is a great example of how this strategy works to drive sales. We’ve put in place an attractive, highly visual site to inspire and inform consumers and are looking forward to generating high quality ‘purchase ready’ leads for our network of Registered Installers.” For more information: www.mycladding.com.

Network VEKA and FCD to the rescue - taking the ‘pane’ out of troublesome conservatory issue Bury St Edmunds-based Network VEKA member Frames Conservatories Direct (FCD) has stepped in to help a new customer solve an old problem. Local resident, Mrs White was on the verge of despair after a nearby contractor installed her a conservatory that, it soon became evident, was far from fit for purpose. Adrian Lewis, MD at FCD explains: “A conservatory with a ‘lean-to’ roof had been constructed, with a projection that was far too long to support the considerable amount of glass involved. The panes were incorrectly fitted, and were shattering as they expanded and contracted with the weather, showering poor Mrs White and the interior of the conservatory with broken glass.” Aware of the firm’s outstanding reputation, Mrs White contacted FCD to help resolve the situation. “We were keen to start work on fixing the conservatory”,

Adrian continues, “and also wanted to help the customer gain some compensation – both for the shocking standard of the installation, and the distressing and dangerous situation it had left her in.

Building Engineer. He was able to work on Mrs White’s behalf to gain compensation from the original contractor and, in this case, his fee was covered through our membership, obviating any cost to the customer.

“Network VEKA was founded in reaction to the kind of unscrupulous trader Mrs White had dealt with. It protects consumer’s interests with a series of guarantees, safeguarding their investment, even if their chosen member company should unexpectedly cease to trade. In this case, the original installation was completely unrelated to Network VEKA, but we empathized with the customer and wanted to help her regain some of the money she had invested with the previous company.

“We were pleased to fit a completely new roof, suited to the size of the conservatory, to ensure that Mrs White was able to enjoy the light and welcoming space she desired in the first place.

“Through our Network VEKA membership we have access to the services of Technical Consultant Don Waterworth who is trained as a Private Practice Building Surveyor and

“At FCD, we are completely committed to quality and service – the main reason we joined Network VEKA. It instantly shows customers that ours are the highest standards. Besides replacing Mrs White’s roof, we helped ‘right a wrong’ and got our customer refunded for the original installation.” Mrs White was delighted with the service she received and sent a letter of thanks to Don Waterworth: “I can not find the right words to express my gratitude and appreciation. ‘Thank you’ seems inadequate, but I was in despair until Adrian Lewis gave me your name and contact details, only then did I begin to have a glimmer of hope. The men from Frames Conservatories Direct were so nice and a pleasure to have in my home”. Tel: 01282 473170 www.networkveka.co.uk

READER ENQUIRY No: 0716/0050

READER ENQUIRY No: 0716/0051

July 2016 | www.glassnews.co.uk

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SIZE DOESN’T MATTER... Now firmly established as the premier event for the glass and glazing industry, this years instalment of the G Awards - G 16 - is now open for entries. With 12 categories to go for, there is something for every type of business, big or small. Free to enter, it’s not the size of the budget that counts but the way in which individual companies use the tools they have to excel. 0716/0053

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www.glassnews.co.uk | July 2016

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Trade Showrooms Are Shedding Old-Fashioned Stereotypes Collect the perfect pair and win big with the CPA Thousands of installers across the UK are benefitting from being a part of the Consumer Protection Association’s new, evolved #evenstrongertogether campaign. More than 7,000 Yuki stress dolls were recently mailed out to CPA members and installers to promote the CPA’s previous, hugely successful #togetherstronger campaign. Now, installers who received a mini Yuki have a new addition to add to the collection – Akiko. Building on #togetherstronger, Yuki married experienced architect and property professional Akiko, who has joined him in fronting #evenstrongertogether. The new campaign highlights the benefits of strong partnerships and together, Yuki and Akiko are raising the profile of the CPA and promoting the benefits of being a member. In addition to this, they will help to promote best practice across the glazing and wider construction industry and work with installers to help them win profitable new business. The CPA has been providing IBGs and Deposit Protection for over 20 years and is widely recognised by consumers as a trusted resource for finding accredited and vetted installers. A recent survey showed that 70% of consumers believe that CPA members provide the most protection, making CPA members far more likely to win business over nonmembers. Jeremy Brett: “The dolls are a bit of fun, but they help bring home an important message to installers that business really is better with the CPA. Our members are known for their quality and integrity; and the CPA brand and ethos inspires confidence amongst homeowners, making it easier for our members to win new business. “In addition to helping installers win more business, members can also take advantage of our powerful sales and marketing literature, training seminars, sales training guide and sought after quarterly assessment reports.” Akiko comments: “I’m thrilled to be joining the cause and helping to connect trusted tradesmen with consumers looking for home improvements.” READER ENQUIRY No: 0716/0054

Trade showrooms still play a vital role in the decision making process and are breaking down old stereotypes in a bid to attract a harder to please younger audience, a new study* reveals. The research, which was commissioned by the leading British manufacturer of bifolding doors and windows, Origin, found that 71 per cent of those interviewed would visit more than one showroom before making any final purchase decision, so the trade has to be at the top of its game to achieve that all-important sale. Stereotypes and inequalities that once existed in showrooms are now becoming a thing of the past, with only 13 per cent of UK showroom visitors feeling they were treated unfairly due to gender. Only 8 per cent of those questioned had the preconception that showrooms are outdated. Whilst many of these stereotypes have been overhauled, there are still improvements to make. Overall satisfaction scores averaged just 6 out of 10, and 16 per cent of those questioned assumed that a trade showroom would be too much of a sales focused environment. The research continues to showcase the areas in particular need of work, with only 40 per cent of UK showroom visitors fully trusting the sales staff. Being more focused on pushing for increased budgets was the major downfall, with 37 per cent stating it was the main factor in the lack of trust. Other factors that were highlighted include visitors feeling as though they were not being listened to (24 per cent), sales representatives appearing to be ‘Yes-Men’ (21 per cent), as well as appearing to be uninformed (20 per cent). Ben Brocklesby, Sales and Marketing Director at Origin,

comments: “It is great to see that preconceptions of trade showrooms are gradually being broken down, with many of the old-fashioned stereotypes, including gender inequality, no longer present in the modern showroom. That being said, it is important that these showrooms do not rest on their laurels, as they continue to be a valuable customer resource and there are still lots of improvements to make.” According to Origin’s statistics, the younger ‘digital’ generation, aged between 18 and 34, are proving far harder to please in comparison to those aged 35 and above (Generation X). When asked to rate their showroom experience out of ten, the ‘digitals’ only voted for 5.2, substantially lower than the 6.5 rating from Generation X. One third of the ‘digital generation’ feel that having friendly and well informed staff is an important factor when visiting a showroom, whereas 70 per cent of Generation X feels it is. This younger generation also ranks having plenty of choice on show much lower than the older generation (28 per cent vs 45 per cent), and also consider touching and using the products as less important (31 per cent vs 44 per cent). Nearly three fifths of those surveyed stated that having friendly and informed staff was the most important trait of a wellrun trade showroom. Being able to touch the products in person (41 per cent), having well-priced products (28 per cent) and being left to look around first (30 per cent) were next in line. Claire Cunnick, Sales Trainer at Origin, states: “Trade showrooms are so vital to our business, which is why here at Origin, we try to be as supportive to our customers as possible. We offer support and training to our trade agents that is second to none, helping them to keep their customers happy. This can be anything from sales and product training, through to marketing support, including the likes of website reviews, PPC advice and social media guidance. We also

offer informative showroom collateral, as well looking into introducing technology into the showroom itself through things like point of sale.”

• Good value products

Brocklesby concludes: “I think that the statistics echo the fact that consumers are more sophisticated now than ever before, especially with the power of the internet, allowing them to conduct research before stepping through the doors. Showrooms have advanced significantly over the last few years, via better sales teaching, improved products and a more competitive marketplace, but there is still a long way to go. If you want to win the war for sales, you need to be at the very top of your game, and missing out of potential customers due to poor targeting, either by gender or age is not acceptable anymore.”

• Seeing products in a lifestyle setting, so I can visualise them in my home

• Good quality brochures I can take away with me • One-to-one attention

Top Ten Reasons Visitors Would Be Put Off a Showroom • Being badgered by staff and not given enough time to think • Untrustworthy sales staff • Staff using too much sales jargon • Rude staff • Uninformed staff • The products being too expensive

Top Ten Qualities That Make the Ideal Showroom

• Being made to feel like the secondary decision maker

• Friendly and well-informed staff

• Not having many options

• Being able to touch and work/ use the products • Functional, working products on display • Easy access and good parking • Being left to look around by yourself • Good lighting

• Not being listened to by staff • Being ignored by staff * Source: The research was conducted by OnePoll on behalf of Origin surveying 1,000 UK trade showroom visitors. Carried out online March 2016.

For further information on Origin, please visit www.origin-global.com. READER ENQUIRY No: 0716/0055

July 2016 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Referendum result

means that fleets should look out for bargains

The vote has been counted, the UK will be leaving the EU and this has a range of implications for anyone managing vehicles. With the poll being split 52/48 and representing a clear mandate for the government, long-term changes are inevitable. Steve Clarke, Fuel Card Services group marketing manager, said: “At any time of economic difficulty, there are suppliers who cave in to short-term pressures, which means good deals for their customers. This is as true in the fleet market as anywhere else. In reality, Britain will remain within the EU for at least the next two years, but probably rather longer. David Cameron is unwilling to trigger Lisbon’s Article 50 during his remaining months in office. Even if his successor acts immediately, the 27 other EU members are all opposed to our departure and each one has the power to delay the exit process for years.” “Although 94% of UK firms do not trade with the EU, everyone’s projected wholelife vehicle costs will rise in the very short term,” he said. “Sterling’s fall effectively raises UK prices for fuel which will be reflected at the pumps in the coming days and weeks. It also hits anything else sourced from

“Fleets can expect interesting times ahead and it is hard to see how fleet managers should prepare.”

overseas and there may have to be temporary duty and tax rises. In the mid- to long term, history shows that markets always stabilise. The key difference between the current exchange rate crisis and any previous difficulty is that this one was anticipated.” His view is supported by Mark Carney, governor of the Bank of England, who said: “We are well prepared for this. The Treasury and the Bank of England have engaged in extensive contingency planning. The Bank will not hesitate to take additional measures ... supported by a resilient UK financial system, one that the Bank of England has consistently strengthened over the last seven years. The capital requirements of our largest banks are now ten times higher than before the crisis. The Bank of England has stress tested them against scenarios more severe than the country currently faces.” Mike Hawes, chief executive of the Society of Motor Manufacturers and Traders, said: “Government must now maintain economic stability and secure a deal with the EU which safeguards UK automotive interests. This includes securing tariff-free access to European and other global markets, ensuring we can recruit talent from the EU and the rest of the world and making the UK the most competitive place in Europe for automotive investment.” Steve Clarke said: “Although only 6% of British firms trade with the EU, the

www.glassnews.co.uk | July 2016

immediate impact and enduring consequences will affect everyone. Fleets can expect interesting times ahead and it is hard to see how fleet managers should prepare. Right now, it could be worth watching for signs of panic-selling by nervous suppliers facing short-term stakeholder pressures. Those with funds available for investment may be able to find some real bargains.” “Although the referendum result is clear,” he said, “there remains a great deal of uncertainty. We know only that change is inevitable, without having a timescale. Britain will look the same next week as it did yesterday, but it may be a very different place in a few years’ time. All that we can do is to watch, analyse and make the best practice recommendations that will most help our customers.” Fuel Card Services advice to fleets following the referendum can be found at http://ow.ly/F8mO301FIzN. Steve Clarke’s long experience in the fleet sector makes him perfectly positioned to comment. Fuel Card Services, part of the international DCC group, serves many thousands of fleets every day. Its comprehensive portfolio includes low-cost refuelling, emissions reporting, mileage tracking and more, all offered nationwide through a network of strategically located offices. READER ENQUIRY No: 0716/0056

ALUMINIUM EXHIBITORS COME IN

THICK & FAST FOR FIT SHOW 2017

Some of the biggest names in aluminium window and door system have signed up for the 2017 FIT Show.

FIT Show 2017 is 11 months away, but with contracts for exhibitor space regularly being signed ahead of next year’s fabricator and installer trade show the excitement already surrounding FIT makes it seem like the show is right around the corner. After already reporting that the move to the National Exhibition Centre (NEC) had prompted a surge in exhibition stand bookings when launched discreetly to exhibitors back in December last year, bookings continue to come in thick and fast with more than 73% of the exhibition floor space snapped up. That is 40% more space again than the total at this year’s event, comfortably justifying the decision to move to the larger venue. Making its presence felt early on, the aluminium sector has been busy signing up for FIT. Aside from major systems companies AluK and Reynaers confirming

“We’re seeing new contracts from all sectors come across our desks every week. It’s an exciting time. It feels like a last minute rush before the show yet we still have 11 months to go so people are obviously just as exited as we are for the show to come around again.” their place at FIT Show 2017, other companies to sign on the dotted line include: Origin, the UK’s leading specialist manufacturer of bespoke aluminium bifolding doors and windows, and Dutemänn, the trade specialist supplier of Schüco aluminium bi-fold doors; inline sliding doors and aluminium entrance doors and panels. Adding to the already busy aluminium presence at FIT Show 2017, other recent sign ups have included plastics experts Röchling Engineering Plastics SE & Co. and advanced base and wall systems for conservatories company Durabase. These supplement such early adopters as Synseal, The Promac Group, Haffner Murat and VEKA. “Aluminium is a huge part of the industry and it’s great to see so many companies wanting to get involved in FIT and exhibit their latest products, systems and innovative ideas,” said

Paul Godwin, Managing Director of FIT Events Ltd, the company behind the FIT Show. “We’re seeing new contracts from all sectors come across our desks every week. It’s an exciting time. It feels like a last minute rush before the show yet we still have 11 months to go so people are obviously just as exited as we are for the show to come around again.” With an impressive 45% increase in visitors to this year’s FIT Show, with 8,500 window, door and conservatory fabricators, installers and other industry people making their way to Telford, the prospects are even greater for the NEC. Taking place 23-25 May 2017, to book a stand at FIT Show 2017 please contact Freya Humphries on 07572 623457, or email freya@ fitshow.co.uk.

READER ENQUIRY No: 0716/0057

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Investment is BUILD SHOW IS BACK! the name of the game for ODL Europe

It’s been a busy six months for leading supplier of added value building products for the home, ODL Europe. Mere weeks after of launching its Built in Blind, the company gained EN 1279 Parts 2/3/6, through its investment in Insulated Glass Unit production equipment, allowing lead times of just 10 days. Investment is very much the name of the game for other areas of the business too, with a new injection moulding machine recently installed to further improve efficiencies in cassette production. The Liverpool facility recently took delivery of a Haitian 550 tonne injection moulding machine. This follows the purchase of 800 tonne model in 2014 and is supported by investment in training in order to provide more cycle time improvements. Mark Towers, Managing Director at ODL Europe explains: “ODL Europe has been trading successfully for more than 12 years now, and key to that has been constant investment. “This was even the case during the recession, where we recognised the potential growth area for doors in retail, and so developed and improved the aesthetics of the cassettes, leading to the patented and very popular TriSys system. More recently we invested in the development and launch of the Built in Blind to help add value for fabricators and installers, but with over 40 cassettes styles in our range, which we believe to be the widest in the UK, this is still a very important part of our business. “With more and more cassette customers every day, and the launch of a new range in the Spotlight Collection, it was the logical next step for us to further improve our efficiencies to continue to stay ahead of demand. We pride ourselves on being a forward thinking, self-sufficient company, and investment is vital to this ethos, to benefit of the business; its prospects for employees; the door, window and glazing industry; and the local area.” If you would like more information about ODL Europe call: 0151 933 0299 or visit: www.odleurope.com. READER ENQUIRY No: 0716/0058

The UK’s build community will once again come together for this year’s Build Show, being held as part of UK Construction Week from 18-20 October at the Birmingham NEC.

Build Show and Timber Expo; this area is dedicated to manufacturers of offsite construction solutions, allocating them the necessary space to fully demonstrate their products.

Building on the success of last year’s show, which attracted visitors with a combined purchasing power of £36 billion, Build Show will return with many of the industry’s biggest names in attendance. The show provides the industry with a space to network, develop and grow – bringing together the right people, in the right place, at the right time. This year’s event promises to be the most comprehensive exhibition in decades with hundreds of exhibitors and several unique feature areas.

Exhibitors at last year’s event were delighted with the interest and business they received as a result of displaying. B2B Manager at Screwfix, Stephen Henagulph commented: "We were really impressed with the great response our small stand received over the three days of the show. It proved really valuable in terms of business contacts made and our attendance also ensured we could meet with some of our existing customers who were already planning to visit the show. As a result of the success of our attendance last year, we decided we would take a much larger stand and play a far bigger role in the Build Show this year!”

Build Show has secured some of the UK’s biggest names to showcase at this year’s event. One of which is the UK’s largest multi-channel supplier of construction goods Screwfix. Also exhibiting will be JCB one of the world’s top three manufacturers of construction equipment and leading power tool provider Festool. Leading distributor raw material specialities Velox UK will also be at Build Show. This year an additional Offsite Zone has been created that straddles the

As well as forging new business opportunities and sourcing new products, Build Show plays an important role in cultivating debates and solutions to issues holding the industry back. The discussion will be further amplified through the support of industry leading trade associations such as the Royal Institute of British Architects (RIBA), TRADA, the Builders

FIT SHOW 2017:

71% OF FLOORSPACE BOOKED - AND A YEAR TO GO

Merchants Federation (BMF), the Construction Products Association (CPA) and the Chartered Institute of Builders (CIOB) who will all be in attendance. Build Show will host an array of unique workshops, features and seminars’ discussing the industry’s most talked about issues. The Skills and Apprenticeship workshop will allow participants to see first hand the benefits of up-skilling and encourage graduates, ex-service staff and others into entering this exciting and vibrant industry. A Home Building Theatre will provide attendees the latest information on regulation, health and safety and invaluable business advice, similarly the Business Advice Centre will give small to medium sized builders advice about how to compete with the bigger developers. Other unique features will include the Irwin Tools Tradesperson of the year, SME Zone and a Building Material Innovation Hub. Nathan Garnett, Show Director at Media 10 – the organisers of Build Show and UK Construction Week, commented: “After the huge success of last year’s Build Show we’re very pleased to announce its return to the UK Construction Week roster. There are a host of huge names already announced for the event and it will be backed by industry leading trade associations. With such great support so early on I’m confident that this year’s event will play a big role in answering some of the industry’s toughest challenges, like the skills shortage.”

With The FIT Show 2016 still warm and fresh in the collective memory of the window, door and conservatory industry, thoughts now swing to the future and FIT Show 2017, especially as it moves to a brand new home at the NEC. The move to the National Exhibition Centre prompted a surge in exhibition stand bookings when it was launched discreetly to exhibitors in December last year. And with almost one year to go to FIT 2017 taking place on 23rd to 25th May, more than 71% of the exhibition floor space has been snapped up. That is 40% more space again than the total at this year’s event, comfortably justifying the decision to move to the larger venue. “All exhibition space at The FIT Show has sold out at each of the events staged at Telford,” said Matthew Glover, Chairman of FIT Events Ltd, the company behind the FIT Show. “Telford has been an excellent venue for us and we have enjoyed being there. But it’s time to move on and from the moment when we quietly introduced that we were moving to the NEC, there has been a clamour for space.” With an impressive 45% increase in visitors to this year’s FIT Show, with 8,500 window, door and conservatory fabricators, installers and other industry people making their way to Telford, the prospects are even greater for the NEC. Analysis shows that 15% more of the UK population are within 2 hours driving distance of the NEC than Telford, easing the journey for thousands more people. And when they arrive drivers will be greeted by 16,500 car parking spaces whilst those preferring to travel by train will have a choice of services that will drop them to the NEC’s own railway station. Birmingham International Airport is adjacent to the exhibition centre thus improving the prospects of international visitors attending. “We are already offering significantly more exhibitors than this year and the convenience of the NEC’s location in itself will also bring appreciably more visitors,” added Matthew. “We are very excited about 2017; we already know that it’s bigger and we will ensure that it’s more exciting and rewarding to attend, for exhibitors and visitors.”

For more information, booking enquiries and exhibitor testimonials please visit our newly redesigned website www.buildshow. co.uk or follow @BuildShow on Twitter. READER ENQUIRY No: 0716/0059

READER ENQUIRY No: 0716/0060

July 2016 | www.glassnews.co.uk

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New Distinction Doors website sets the standard for digital marketing Distinction Doors, the UK’s largest composite door supplier, has just launched its new website. Chantel Roach, Distinction’s Marketing Director, said, “Digital is an essential part of the marketing mix these days and we’ve invested heavily in developing a website that delivers what our customers need. It has a strong retail feel and has been designed to generate lead enquiries for our customers.”

SEDGEFIELD WINDOWS AND WILMSLOW

GLASS PICK UP TROPHIES FROM REHAU AT FIT REHAU presented its two Authorised Partner of the Year trophies to the winning customers at the FIT show. Sedgefield Windows received the trophy for Fabricator and Installer of the Year, while Wilmslow Glass won the trophy for Installer of the Year. Both companies scored the highest average satisfaction ratings in customer questionnaires supplied direct to REHAU. Both companies are veterans of these awards, having already racked up an impressive collection of wins previously. Since the Authorised Partner scheme began in 2009, this is the fourth time Wilmslow Glass have won the Installer of the Year title, and it is

Sedgefield’s second consecutive win, having won the Installer of the Year title themselves in 2015. The trophies were presented by UK Chief Executive Martin Hitchin on REHAU’s stand at the show, and both companies were congratulated on their outstanding success. Martin said: “These Awards are entirely based on the feedback we get from consumers via the Authorised Partner questionnaires – and Wilmslow Glass and Sedgefield Windows are clearly delighting their customers year after year. They are both using their status as Authorised Partners to win business and are proving fantastic ambassadors for our brand.” www.rehau.co.uk READER ENQUIRY No: 0716/0061

Distinction’s new website has a fresh, modern feel and features compelling lifestyle images and videos designed to appeal to homeowners. Chantel says the new website has two very clear aims. “We want to build desire for a Distinction Doors product and funnel people to our innovative and interactive DoorBuilder application because this is where people can really start to visualise their new door and get excited about it.” The DoorBuilder application is a key element of the new website. It allows homeowners to design their very own door, choosing every element from the design to the hardware. They can even see how it will look on their own home! Once they have designed their door, homeowners can submit a request for a quote that will be forwarded to their nearest supplier, meaning that Distinction Doors customers will benefit from highly qualified leads. Chantel comments: “We’ve revamped the DoorBuilder application so it’s even easier to use and will bring increased sales to our customers. The application will also be available for

“Our new trade area is much more user-friendly so our customers will be able to quickly find what they need and start using it.”

customers to use during their own selling processes, helping them to help homeowners to visualise the door they’re creating and making it easier to close the sale.” Alongside the retail section of the website, there is also a password-protected trade area. Here, registered users will find technical documentation, an extensive image library and a complete suite of marketing materials. Like the DoorBuilder application, this section of the website has been extensively reworked to add further value. Chantel says: “We know our customers are busy people and we want to do everything we can to help them. Our new trade area is much more user-friendly so our customers will be able to quickly find what they need and start using it.” Distinction Doors is renowned for blazing a trail in composite door marketing. Innovative approaches such as the suite of trade literature it introduced last year that included a brochure with real swatches of woodgrain skin demonstrates a company that wants to drive sales for its customers. The new website is the latest example of this approach in practice and will set the bar for digital marketing in the sector. Tel: 01226 352265 - www.distinctiondoors.co.uk READER ENQUIRY No: 0716/0062

New free e-book helps vehicle fleets to meet environmental challenges Any organisation running road vehicles can benefit from the new e-book from The Green Journey. The free guidance series has been completely redesigned to make it even easier for fleet managers and others to go straight to the heart of the latest news on sustainability. Steve Clarke, Fuel Card Services group marketing manager, said: “Every size and type of fleet needs to be aware of the latest environmental news and how it affects them. Now, any fleet manager, MD, FD or business owner can see the most relevant recent news in seconds, together with advice on appropriate actions.” Each issue of The Green Journey highlights five current news topics of particular relevance to UK fleets, drawing input from countless sources worldwide. The salient points of the news are summarised, with links to the most important of the several original sources used for each item. Each of the five topics concludes with an ‘Impact Point’ that suggests appropriate action by the reader.

www.glassnews.co.uk | July 2016

The five key topics within the new issue are air pollution and diesel vehicles; electric vehicles;

other alternatives to fossil fuels; sustainable procurement and Amazon deforestation.

These are presented in the form of an eightframe e-book, for easy online reading or download as a .pdf file. “No fleet manager has time to sift through the constant information flow on sustainability issues. We are already doing that and can present them with only the most immediately important news. Having been helping fleets of all types and sizes for many years, we understand exactly what they need and can take them straight to the essential points.” The Green Journey is the Fuel Card Services approach to helping fleet managers to meet sustainability commitments. The advice is based on years of working with fleets, combined with its own experience in meeting international environmental and quality standards. It remains the automotive industry’s only organisation to become an official partner of Cool Earth, the leading environmental charity. The Green Journey’s new e-book is available to read, free, at http://ow.ly/Pch8300X585. READER ENQUIRY No: 0716/0063

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The RegaLead Golf Tournament – a mathematical triumph!

Dale Jeffries, Principality, takes his shot while RegaLead’s Paul Buckley checks his texts.....etiquette

Runners and Riders

Chris Champion, Editor of Glass News and proud recipient of the 5 piece seaside bucket and spade set for most bunkers visited, as well as the snorkel and face mask (don’t ask!) for untimely visits to the multitude of water hazards, reports from Cheshire’s Carden Park on RegaLead’s 2016 Golf Event. “Scratching his thinning hair, the mad professor took another sip from his Pina Colada. It was piled with fruit, with the odd edible flower decorating the top, and he twirled the little umbrella absentmindedly as he pondered the formula he was working on. “If I factor every handicap by 0.6, or was it .06? Oh well, it won’t make much difference, I’ll just add a couple of strokes for luck and take away the number I first thought of and this might just work,” he mused. He found himself gently caressing the softness of the stockings he liked to wear beneath his silk kimono while in the privacy of his office… (Apologies to all. My mind wandered off onto another story altogether. Ed) The mad professor had manipulated a formula that would make this golf tournament the best yet. This should prevent the bandits walking off with all the silverware, allowing a respectable golfer to take the individual honours while his own team could sneakily secure the team awards. He

As Guy explained to the gathered golfers, in words of not less than four syllables to ensure no one understood, this was to be a two course, 36 hole challenge over two days with both team and individual winners. It had seemed eminently sensible to attract any of the world’s top five mathematicians to explain

RegaLead’s Paul Buckley. The only one to beat the Pro on the Par 3 16th

Chris Kemp, Inagas, presents the longest drive trophy to Graham Scott, Harvard Print

Guy Hubble presents Promac’s Joe Hague with the 3rd place prize

the Hubble Golf Formula and, although he had invited the very best, being Isaac Newton, Carl Gauss, Jon von Neumann, Alan Turing and Benoit Mandelbrot, although no expense

Individual winner, Mark Bowskill of Master Glass GB

chuckled to himself as his dastardly plan took shape. Yes, the RegaLead Golf Tournament would again surmount all others to be the pinnacle of corporate golf. Downing the last of his fruity cocktail and, changing into what may be described as slightly colourful but, nevertheless, respectable golfing attire, he set off to greet his guests…”

Kevin Caveney from Nationwide Windows gets out of the bunker

And a success it certainly was. With those fortunate enough to be customers or suppliers of RegaLead gathered together at Carden Park in Cheshire for the annual golf extravaganza, expectation was high as to how Guy Hubble, Regalead’s Joint Managing Director, had manipulated the Rules of Golf as ordained by the Royal and Ancient Golf Club of St Andrews, to suit his vision of how golf should be played. Years past have seen a Three Country Challenge in 24 hours; a Five Country Challenge in two days; a Ryder Cup Challenge that bore little resemblance to the real thing and now for 2016, what would it be?

Proud winner of the Tournament Bandit, Pete Dyer of Dempsey Dyer

July 2016 | www.glassnews.co.uk

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Don’t want that one back. Mark Bowskill of Master Glass GB lets one go

Andy Burns, MD Frames, collects Paul Young's 2nd place prize

As ever, the organisation and hospitality were top notch and RegaLead’s staff, customers and suppliers had a memorable and thoroughly enjoyable time. Speculation is rife as to how Mr Hubble will top this in 2017 and everyone waits with bated breath. Having been an extremely appreciative guest at RegaLead’s Annual Golf Tournaments, tribute should be paid to all the RegaLead staff who take part. Anyone who can wield a stick turns out from RegaLead and it is great to meet up with people who are normally shackled to an office desk. In asking Darren Baker, RegaLead’s more sensible Joint Managing Director, how the office was functioning with so many staff at the event, he said: “Good point!” Actually he didn’t say that at all but I can’t repeat what he said in this august organ.

A big thanks to all at RegaLead. Yes, the RegaLead Golf Tournament was, yet again, a blast!

The winners? There was delight that Mark Bowskill of Master Glass GB, managed to win the individual event with a points score that will mean absolutely nothing to any

Inelegant perhaps, but effective. Doorco’s Mike Roe

had been spared to bring them to Cheshire, it was explained to Guy that all five were, regrettably, dead. Guy Hubble was on his own. As he explained his formula to a sea of blank faces, all losing the will to live, the intrepid golfers set off for a Greensome event on the famous Nicklaus Course.

golfer. Suffice it to say he was a worthy winner and bore no resemblance to Pete Dyer, MD of Dempsey Dyer, who walked off to loud applause with the Bandit of the Year Award! No one was sure who the team winners were and the result will be announced once a new crop of mathematicians have graduated from university and established themselves on the world stage.

Summer had come to Cheshire. Amongst the normal wet May weather, the righteous were bathed in warm sunshine for both days, and the second day’s round on the Cheshire Course, being the singles team event, was played in wall to wall sunshine.

Nice pose from RegaLead’s Rob Bloomfield

Taking it easy

Synseal’s Andy Jones and Phil Dewhurst, The Georgian Bar Company,watch RegaLead’s Guy Hubble putt Yours truly pretending I know what I’m doing....well the view’s nice

www.glassnews.co.uk | July 2016

Wound up and ready to go. Phil Dewhurst, Georgian Bar Co.

READER ENQUIRY No: 0716/0064

TRADE NEWS

A hit at FIT for Wintech Testing & Certification

Wintech Testing & Certification has returned from a successful FIT Show which saw a high number of visitors to their stand, eager to discover for themselves the kinds of tests on offer at the company’s extensive Telford facility. Director, Steve Bramhill explains: “We received a lot of enquires over the course of the three days at the FIT Show, and our new brochures were flying off the shelves. It was fantastic to speak with visitors who were keen to ensure they armed themselves with the right knowledge about standards and legislation and there was a good mix of enquiries, in particular surrounding Secured by Design and Approved Document Q. “It was obvious that so many companies had brought new products and innovations to the show, and Wintech was no exception with our WinMark Enhanced Security Certification schemes, which generated a positive response. Equally so, our range of testing solutions, upon which people commented they were keen to hear about in greater detail in order to understand fully what their products are put through. “It’s fair to say that it was certainly worth our while exhibiting at the show, we had a good number of quality leads and of course it was a great platform to speak to people face to face about the wide range of tests and the new Winmark schemes we offer at our dedicated and UKAS accredited laboratory, which is based not far from the International Centre in Telford. We invite anyone who would like to find out more to get in touch or pay us a visit. But don’t just take our word for it, take a look at our video from day 1 of the show to see how we got on. While you’re there, you can also watch some of our test demonstration videos. Simply visit our popular YouTube channel, 1wintechengineering and see for yourself.” For more information about Wintech Testing please call 01952 586580 or visit www. wintechtesting.com. To see the company’s video from Day 1 of the FIT Show visit: https://www.youtube.com/watch?time_ continue=5&v=LRVnRIDErqs. READER ENQUIRY No: 0716/0065

The UK’s Leading Glass & Glazing Newspaper

An aluminium systems house with British credentials and European recognition If you’re looking for an aluminium systems house that has impeccable British credentials and experience but the reassurance of a brand that’s recognised and trusted throughout Europe, look no further than Exlabesa. Headquartered in Doncaster, Exlabesa is the new name for Kaye Building Systems, an aluminium systems house with a reputation for delivering exceptional quality. Derek Hodgson, General Manager of Exlabesa, says: “We’ve always manufactured Exlabesa’s profiles and we’re proud to offer a brand that’s one of the most widely recognised on the European market. At the same time, we’re based in the UK and understands the UK market and what it needs, so we’re a really safe pair of hands for anyone looking for an aluminium extrusion partner.” The scale of Exlabesa’s operation is reflected in its manufacturing capability. It has two extruders, two ageing ovens, a vertical powder coating plant and is one of the few companies in the UK to have an in-house anodising plant. It offers a complete range of products including windows, doors, bifold door systems, patio door systems, shopfront (both thermal and non-thermal), curtain wall systems and steel replacement systems and the company’s size means it offers impressive cost effectiveness. As you would expect from a company with a relationship with a European giant, new products are regularly

UNIVERSAL’S DELIVERY

SERVICE SETS THE STANDARD Universal Arches has now expanded their direct delivery and profile collection service to new postcode areas, as the market leading shaped frame specialist looks to build on its reputation for exemplary customer service, operational effectiveness and technical support. being introduced and existing products evolved so they offer state of the art benefits. All systems have mechanical corners for ease of manufacture and to eliminate the need for crimping. They also have interchangeable profiles so customers can keep their stock levels to a minimum. Exlabesa offers excellent delivery turnaround times, all supplied using the company’s own transport for reliability and peace of mind. Mill finish items typically take four working days and paint finish items typically take seven working days. It keeps high stock levels in modern warehousing to ensure orders can be despatched complete. The company’s back up support more than delivers too. It includes technical assistance, design development and fabrication assistance. It also uses the latest Logikal estimating package so it can provide accurate estimates and delivery dates that help its customers run their businesses more easily. In short, if you’re looking for an aluminium partnership rather than just an aluminium systems supplier, Exlabesa is the name you can trust. Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY No: 0716/0066

APEER JOINS THE GGF The Glass and Glazing Federation (GGF) recently welcomed New World Developments t/a Apeer into GGF Membership with a Members’ Certificate presentation by GGF President Andrew Glover at The FIT Show in Telford International Centre. Apeer is the company behind the award winning Lumi frameless window and door system. Launched last year, the revolutionary Lumi system scooped the prize for best new product at the prestigious G15 Awards. Combining stunning aesthetics with market leading efficiency, security and acoustic performance, it features ‘edge to edge’ triple glazing that’s structurally bonded to a glass fibre reinforced profile. Asa McGillian, Apeer Director said, “We are pleased to join the GGF

Now delivering and collecting from more postcodes than ever, Universal Arches now believes it’s supplying the most populated areas of the UK in terms of residential homes and to both fabricators and installers alike. As the only dedicated company in the sector with ISO 9001:2008, there’s also a guarantee of the very highest standards of workmanship, from a company that’s been a finalist in the G-Awards twice and a winner in the G09 Awards, as Specialist of the Year. Each postcode in the UK now has a dedicated delivery and collection date, so both fabricators and installers can plan their requirements in advance with products delivered and profile collected at the same time, on the same day, each and every week. For companies within 75 miles of St Helens, there’s also the option of a twice weekly delivery which covers the entire North West, including Cheshire and into West Yorkshire. With literally hundreds of different formers, Universal Arches can help shape and form nearly every different PVCu profile manufactured over the last 22 years, including all of the leading vertical sliding sash systems. As well as being the only authorised shaped frame partner for the Residence 9 system, the company is also now ready to extend this specialist manufacturing relationship with the introduction of The Residence Collection, which was launched at this years’ FIT Show. Leon Day, managing director of Universal Arches commented: ‘We’ve again extended our direct delivery and collection areas to better support the needs of our customers. Our product quality and business operations are unsurpassed in the sector, making us by far and away the shaped frame company of choice in the industry. For further information, visit to www. universalarches.com, call the sales office on 01744 612844 or follow them on Twitter @ universalarches.

at this time with so much going on in the market on the technical and legislative front. Our aim is to get involved with the GGF specialist technical groups particularly in areas such as toughened glass and insulating glass units. We look forward to using the GGF’s technical resource and sharing and gaining technical knowledge at members meetings.”

Nigel Rees, GGF Group Chief Executive commented, “We were happy to welcome Apeer into Membership and I am sure they will not only bring a lot to the Federation but will also get great benefit from being part of the industry’s main trade body.” www.ggf.org.uk READER ENQUIRY No: 0716/0067

READER ENQUIRY No: 0716/0068

July 2016 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Rob Petre Managing Director, The Window Company (Contracts) For many years the man behind the scenes at the G-Awards ‘Installer of the Year’, Projects Director Rob Petre is now stepping up to the role of Managing Director and into the limelight. Here, he tells Face to Face about his nomadic childhood and the challenges of his new role.

It’s all about you

contracts engineer. David Thornton, now the Chairman of The Window Company (and my father in law), was expanding his business and was looking to employ a contracts manager, and here I am…

Where were you born, and which part of the country do you currently live?

The job you do in 25 words…

I am a proud Scotsman having been born in Glasgow, but I now live near to The Window Company (Contracts) in Chelmsford.

As Projects Director, I’ve been in charge of our social housing contracts, but now that I’ve been appointed Managing Director, I have new responsibilities and new skills to hone.

Your education and the subject or activity in which you excelled…

Your greatest achievement… Workwise, it has been my contribution to the success of this business. For five years, I’ve ensured that our social housing work is all completed on time, on budget and to maximum customer satisfaction. I’m immensely proud of how we’ve used innovative systems and processes as we’ve expanded to maintain our margins without ever cutting corners.

Being an army brat, I was schooled all over the world – from Germany to Hong Kong via boarding school in Hertfordshire. I finished my education at a college in Colchester and, while I didn’t really excel at any one particular subject, maths was my favourite.

Your favourite sports or interests… I am an avid fan of St Mirren (for any nonScots, they currently play in the Scottish Championship!). When I’m not following them from afar, I love tennis – watching it, attempting to play it and driving my son around the south east of England for him to play it!

The mistake you’d like to correct… Mistakes – I don’t make mistakes (often!)

Your biggest regret in life…

The temptation you can’t resist…

I don’t really have any regrets because things have worked out pretty well for me but maybe if I had my time again, I would join the army and continue that family tradition.

Trainers. I’ve got so many pairs that, if they were heels, I’m sure some women would be very jealous!

Someone or something that inspires you… Being the son of a former soldier, I would have to say the armed forces – the hard work and dedication they show should be an inspiration to us all.

your career When and how you joined this industry… I joined the industry in August 2007 from the mechanical engineering sector where I was a

The talent you would like to enhance… Away from work, I’d definitely like to be a better tennis player. I’m fed up of the embarrassment of being constantly thrashed by my 12 year old son!

and your future What you would like to do if you weren’t in this industry… Instead of the usual boyhood dream of playing for your favourite team, I would like to manage St Mirren FC.

A particular ambition… To take my wife and two sons to the many cities and countries where I grew up.

The way you want to be remembered… An approachable, happy go lucky chap!

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | July 2016

The UK’s Leading Glass & Glazing Newspaper

SKYLIGHTS & ROOF LANTERNS

Here at Made For Trade, we have worked hard to ensure the brand is synonymous with the supply of top-quality products at incredible prices, as seen with our best-selling aluminium bi-folding doors and conservatory roof kits. When I noticed a gap in the market for an aluminium roof lantern that combined easeof-fit with excellent thermal properties and beautiful aesthetics, we set out to develop and design an attractive, slim-line, thermally efficient roof lantern that is incredibly simple and quick to install. Having looked at other lanterns available, I noticed they were all rather fiddly and complicated to install. You have silicone and plastic parts that you have to cut and they will often require several hours to fit and glaze them. With this in mind, I wanted an easy-fit lantern that would come in a well-prepared kit that includes a clear and concise, colour-

! RT PE EX

SKYLIGHTS & ROOF LANTERNS EXPERT

Bradley Gaunt, Made For Trade’s Managing Director, says there’s no better time to introduce the innovative Korniche lantern roof to the industry, having identified a gap in the market for a quick-fit aluminium lantern roof that will be a hit for installers and style-conscious homeowners alike. coded fitting guide as well as allowing for flexibility in delivery. After 18 months in development, the result is a lantern that is not only attractive and slimline, but also boasting a full suite of unique USP’s most of which are designed to reduce fitting time. Take the one-tool installation for example. Only a simple Allan key is required, and of course this will be included in each kit. Rather than using parts from existing systems, the Korniche lantern has been designed from the ground up, with every piece engineered to work perfectly and in harmony with the next. This in part has enabled the design to be incredibly strong and stiff. Furthermore, we are applying for BBA approval and indications at the moment show the roof to be able to easily work at 6m x 4m without issue. Engineered for not only strength and speed of fit, the Korniche has also been developed to be a thing of beauty. With all the fixings hidden and with the use of our patent pending end boss, the unbroken sight lines of the Korniche lantern will bring that traditional timber look utilising contemporary parts and technology. Apart from the existing upstand to eaves interface, creative design has enabled us to

engineer out the need for the installer to use silicone sealant to fit the roof. Cleverly developed injection moulded seals bridge the gaps between the industry leading Q-lon gaskets that run throughout the roof. With great weatherproofing and the roof being fully thermally broken, I expect the energy loss through thermal transmission will be amongst the lowest on the market.

In addition, the Korniche has been priced to sell and we are offering significant discounts on the first batch of orders for everyone who registers their details via this website: http:// korniche.instapage.com. I think that the current extension and conservatory market is changing. Modern materials and developments have changed the industry and this has led to an increased interest in extensions that feature bi-folding doors and a lantern roof overhead to create a well-lit and contemporary space. Therefore, I feel this is the perfect time to introduce the Korniche into the market. I firmly believe that what we have achieved is unique and game changing - although the journey has been a long one, I am very excited to start manufacturing the Korniche and I hope it is received as well as it was at the FIT Show in April. For more information on the Korniche lantern, visit www.korniche.co.uk or sign up to our newsletter for exclusive updates and offers at http://korniche.instapage.com. For further details about Made For Trade, go to www.madefortrade.co.

READER ENQUIRY No: 0716/0069

July 2016 | www.glassnews.co.uk

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Glass News Roof Lantern Feature RH advert.indd www.glassnews.co.uk | July 2016

www.korniche.co.uk

21/06/2016 15:13

The UK’s Leading Glass & Glazing Newspaper

SKYLIGHTS & ROOF LANTERNS

The growing confidence in the housing market has led to a clear desire to be more discerning than ever, seeking the best of the best at the best price. This desire for innovation has arguably led to the rising popularity of aluminium in home improvement as consumers recognize the very real benefits it provides. In turn, the use of aluminium in building has significantly risen and continues to take a foothold in the market. Even with Brexit we should remain positive that this desire is not going to change – in the short term at least. The conservatory market has been steadily growing year on year, seeing an average annual increase of around 3% over the last few years. With approximately 150,000 units sold per year according to market reports (D&G Consulting) and around 25% of those with a solid roof it is estimated that 10% of those have the addition of a rooflight or lantern – and those are only the conservatories.

Key benefits of Aluminium

! RT PE EX

SKYLIGHTS & ROOF LANTERNS EXPERT

Alan Robinson, Managing Director of Alumen. Established aluminium fabricator discusses how consumer demand is driving product development. systems available, further bringing them away from niche and out in to the mainstream.

Ali from Alumen Our heritage as long-standing aluminium fabricators means we have developed a deep understanding of aluminium as a building product. The key to our success has been to engineer-in quality and engineer-out cost across all of our product range. IT and operationally lean principles are at our heart. This means we have eliminated unnecessary processes and cut down production times, stock holding and overheads, all cost savings we pass on to our customers whilst maintaining the absolute integrity of the product. As well as being established SMART & Scheuco fabricators, Alumen are developing

their own range of aluminium products. Rooflights from Alumen are designed specifically for better aesthetics, smoother operation and representing value for money, and available in a choice of off-the-shelf fixed, manual and electric opening, square and pyramid options. With all the benefits of aluminium, and our expertise in aluminium fabrication, these rooflights provide our customers with an easy sell, with quick margins option for home improvement companies. The success of our rooflights, alongside Alumen’s heritage and experience has further lead to the development of our own brand of bi-fold door launching in the Autumn. Our innovation and experience has allowed us to take the best of the leading bi-folds, engineer out the worst and create what we would consider the perfect bi-fold door.

rooflights, will ensure the consumer desire for aluminium will only increase further. And installers can certainly benefit from this in terms of sales opportunities if they keep ahead of the trend. By incorporating innovative new solutions which will appeal to the homeowner, and partnering with suppliers who have proven expertise in this area, you too can advance your business with aluminium. For more information and immediate online ordering, visit www.alumen.co.uk or call us on 01536 737377 and to keep up to date with developments and special offers follow us on Twitter @AlumenLtd.

Even with the current uncertainties, we firmly believe that the overriding benefits of aluminium, coupled with the introduction of progressive new products on offer such as

Durable, lightweight and strong aluminium makes the perfect product for doors, windows and conservatories. Sightlines are minimal; appearance is smooth; stability is good; the ability to powder coat it in any colour; and its resistance to corrosion means its lasts as well. With all of these benefits it is no surprise that homeowners are placing more demand on home improvement companies to source good quality aluminium products for the right price. This increased demand is seeing more fabricators coming into the market, and with demand comes the ability to invest in Research & Development - all of this resulting in an increasing range of products and

READER ENQUIRY No: 0716/0071

July 2016 | www.glassnews.co.uk

SKYLIGHTS & ROOF LANTERNS EXPERT

The UK’s Leading Glass & Glazing Newspaper

Truemans launch two new products in as many weeks

PREFIX LAUNCHES

LUXURY OPUS BRAND Following unprecedented interest at the FIT Show, Prefix Systems have now formally launched their integrated Opus system of composite windows, doors, lantern and conservatory roofs and also a proven ‘warm’ Orangery solution. It’s a product design that brings together the proven performance of aluminium and the sheer beauty of hardwood timber in perfect harmony. Opus represents a complete system of luxury casement windows, along with French, residential and bi-folding doors, and both lantern, conservatory and iX250 Orangery roof solutions.

The first few installations have been completed incorporating various window, door and roofing combinations from the system, with all those involved in each respective project thrilled with the performance and undeniable beauty of the products carefully installed. With period inspired greens and contemporary greys likely to be the most popular external finishes, Opus is a product equally adaptive to both period inspired properties and more modern homes.

For architects and those consumers averse to PVCu as a material, it’s the perfect near maintenance free design, that’s not only considered to last for many years, but can be individually tailored for each project. There are literally hundreds of exterior RAL colours to chose from, a range of hardwood finishes to the inside and even the adoption of the latest multi-point locking solutions, security upgrades and solar control glass.

Chris Baron, co-director of Prefix Systems commented: ‘Opus is a luxury brand in every sense of the word and will open up new sales channels for our customers. With the performance of aluminium to the outside and the timeless elegance of hardwood to the interior we believe that we’ve taken glazed product design to a new level.’

It’s very much a tactile product that needs to be seen and with this in mind Prefix Systems have manufactured a number of sample windows in branded Opus bags, with premium brochures for eager installation companies. All the design options in the range are carefully manufactured in the UK by experienced and time served craftsmen, adding to the luxury proposition that is Opus.

For further information and a free copy of the Opus brochure, contact the head office on 01254 871800, visit www.prefixsystems.co.uk, e-mail enquiries@prefixsystems.co.uk or add to their considerable following on Twitter @ prefixsystems. READER ENQUIRY No: 0716/0072

Truemans have just launched two of the most sought after and innovative products our industry has to offer. Joe Trueman, Managing Director comments, “I’m thrilled to say we now supply Warmcore products and Skypod skylights. These two products are great independently, but together they are a match made in heaven. We can’t wait to see our customers take advantage of these products; the two systems go hand in hand for modern extensions, which are growing in popularity. I’m confident our customers will create some amazing spaces!”

skylight range designed for fast, accurate and simple installation. Joe comments, “Along with order forms, we’ve designed simple and informative product ordering guides. These are so handy for our customers and explain everything installers need to know.” WarmCore and Skypod order forms and ordering guides are now available from all branches and available to download from our website. www.truemanswindows.co.uk

WarmCore is a 70mm aluminum window system with a thermal insulating multichambered core. Joe comments, “This product is the best of both worlds, an aluminum frame with the thermal properties of uPVC. We now supply WarmCore windows, residential and French doors along with WarmCore bifolding doors.” The second product being launched at Truemans this month is Skypod from Eurocell. Skypod is an innovative, pitched

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The UK’s Leading Glass & Glazing Newspaper

MACHINERY

! RT PE EX

MACHINERY EXPERT

USPs are hard to come by. Glass News reports on how the Graf Synergy SL4FF seamless corner welder is helping Dekko deliver them in abundance to its customers. “If you look at the market there just aren’t that many fabricators with the capability that the Graf machine gives us. We can manufacture a window that’s different and our customers can sell a window that’s different,” says Kurt Greatrex, Sales Director, Dekko. “We see it as a real commercial advantage.”

SL4FF/ SL4FF EVO • Pre-cleans to exacting tolerances then zip welds the corner joint whilst controlling the flow of sprue, delivering a seamless but incredibly strong corner joint

Set up by Greatrex and Managing Director, Gary Torr in 2007, Dekko fabricates more than 1,400 frames per week from its 55,000 sq ft manufacturing capability. Having started out manufacturing Deceuninck and Kommerling, Dekko later added an aluminium system from Reynaers - and the Residence 9 from Eclectic, to its portfolio in 2013. The decision to carry R9, was instrumental in setting the fabricator on a course to build a premium offering alongside its standard ranges. The Räum Infinity is its latest product to be launched by Dekko within this camp. Available in Deceuninck’s 2500 or 2800 profiles, it features a seamless corner weld - manufactured using the Graf Synergy SL4FF Seamless Corner Welder. “We’re not looking to rubbish traditional manufacturing. We’ll continue to make windows using traditional reverse weld joints”, says Greatrex. “But what’s inescapable is the quality of seamless weld, the smooth finish and the mechanical jointing of the transom and mullion. It’s a much ‘crisper’ window with equal sightlines and stronger aesthetic”, he continues. Supplied and installed by the Promac Group in October last year, Greatrex sees the investment in the state of the art-welder as a key element within its growth strategy. “Standard 70mm systems remain our ‘bread and butter’ but it’s the R9 and the higher end sector where we have seen the fastest growth and it’s only really been limited by end user affordability. The Infinity allows us to access a wider section of this market”, he says. While market forecasts predict window industry growth as a whole at a steady five per cent per year to 2020, they share Greatrex’s analysis that there will be more aggressive pockets of activity. PVC-U foils and flush finish profiles, identified as areas of accelerated growth. “The Räum Infinity is pitched at the more ‘affordable end’ of the premium market. We can manufacture it efficiently and it should be much more affordable but still deliver something that’s aesthetically far stronger than standard 70mm systems”, says Greatrex. “We have also invested significantly in our foil ranges, including heritage colours, which with the seamless weld we achieve with the SL4FF we believe gives the Räum Infinity an almost unique position in the market.”

First exhibited by Promac at the FIT Show in 2014, the ‘genius’ of the SL4FF is that having pre-cleaned to exacting tolerances, it then then zip welds the corner joint whilst controlling the flow of sprue, delivering a seamless but incredibly strong corner joint. The on board control system and CAD Scan software maps the profile chamber configuration directly from a standard photocopier scanner, which allows the operator to work with actual dimensions rather than profile related drawings. This brings a new level of accuracy and finish perfection, eliminating grooving to create a smooth weld, ideally suited to the welding of foiled product. . Dekko’s showroom is testimony to the importance Greatrex places on the SL4FF and the part it has to play in the company’s growth strategy. “What you can see is how a traditional weld compares to a seamless weld”, Greatrex enthuses. He points to two windows, each manufactured in Deceuninck’s 2800 heritage system, one using a traditional reverse back weld, the other, the Räum Infinity welded with the SL4FF. Greatrex continues: “You get increased strength through the zip weld, there’s no sprue, the shims hold the profile better, it’s a better finish, there’s no cleaning, you don’t need to use a CNC, there’s no penning-in – it’s a premium finish and that’s where we see the greatest area of market growth.” According to Promac, the SL4FF not only delivers a better quality product but can also deliver a twofold increase in productivity compared to other traditional manufacturing processes. This is in part because the SL4 FF eliminates any requirement for cooling tables and corner cleaning, also giving it a space-saving footprint of just 25 sq metres. The machinery platform is self-contained with installed extraction and automatic heater plate cleaning, reducing downtime for any manual intervention. For maintenance and service the SL4 FF is also equipped with on board self-diagnostic software and can be accessed via remote support. “At the present the reach of the technology is pretty limited in the UK and that as identified creates a real opportunity for us as one of the few fabricators who can offer it”, says Greatrex He concludes: “If you’re selling a second time replacement window to the homeowner you need to be able to show them something different. “Window aesthetics and the smooth welded finish that we get in the Infinity with the SL4FF are immediately tangible to the end user and demonstrate the changes that have taken place in window technology in the last 35 years. “We believe that this coupled with its price point in comparison to other high end systems, gives the Infinity really strong commercial appeal.” For more information log on at www.promac.co.uk or call 01788 577 577.

• On board control system and CAD Scan software maps the profile chamber configuration directly from a standard photocopier scanner - allows the operator to work with actual dimensions rather than profile related drawings • Production control data can be input directly at the machines side or via USB, bar code or networked via Ethernet. • Profile height compensation identifies profile tolerances and automatically adjusts to median welding height/ operator alert system • Cutting error compensation of up to 2mm length or vertical/horizontal angle of 1 degree • Parallel welding • Increased welded angle breaking point READER ENQUIRY No: 0716/0075

July 2016 | www.glassnews.co.uk

PERFECTION SEAMLESS WELDING FROM

The SL4 FF is a unique and innovative platform that pre cleans the corner joint before welding which delivers exacting quality, superior strength as well as significant productivity gains in manufacturing. The highly intuitive on-board software makes the operator interface simple and efficient as the machine automatically processes all types of profile. The state of the art welding heads are servo controlled via independent CNC’s and are fitted with an automatic self-cleaning device that guarantees extreme precision. The machine is equipped with four double tipped milling tools that are directly linked to the fully integrated swarf extraction system with a total machinery footprint of less than 30sqm. The max welded external size is 3200 x 2800mm with the smallest external size being 400 x 400mm* (* options available). The welded square can be off loaded manually or automatically (optional) and ‘C’ welding is standard. The seamless welded finish is simply breath taking and must be seen to be believed! 0716/0076

For Spares & Consumables www.promacshop.co.uk

www.promac.co.uk

3c Hadrians Way, Glebe Farm Industrial Estate, Rugby, Warwickshire CV21 1ST

T: 01788 577577 F: 01788 567938 E: sales@promac.co.uk

www.glassnews.co.uk | July 2016

MACHINERY EXPERT

The UK’s Leading Glass & Glazing Newspaper

SLIDERS UK INVESTS IN LONG BED Promac to join FOREL for Glass MACHINE FROM EMMEGI (UK)

Processing Expo

The Promac Group will join Forel in May as the glass processing machinery specialist showcases new product innovations to a global audience at a special open house event.

Specialist door manufacturer Sliders UK has become the latest fabricator to invest in a four axis machining centre from Emmegi (UK), reflecting the growing trend across the industry towards long bed machines.

pace with what has been a record period of growth.

Sliders UK has purchased a Phantomatic X6HP CNC machining centre with a single work area of 7.7m and the option of two independent machining areas if required. The machine has four controlled axes and two supplementary axes to position the clamps and reference stops while it is working.

All of the Emmegi machines at Sliders UK are linked to a Business Micros Evolution and EvoNET software set up at the factory which is optimising their efficiency.

The four axes functionality, with the electro spindle rotating from 0° to 180°, means that it can machine on five sides of the profile including the profile edge. It also has an 8 piece tools storage magazine and a mobile work surface for quick and easy loading and unloading. This is the third Emmegi machine to be installed at Sliders’ Preston factory in the last two years to fabricate the company’s popular Ultimate Aluminium range of bi-folds, patio doors and French doors. In 2014, Sliders UK bought an Emmegi T3A Phantomatic 3 axis machining centre when it began its expansion into aluminium, and last year it purchased an additional T3A to keep

Ian Longbottom, Chairman of Sliders UK, said: “The Emmegi machines have proved that they have the quality and reliability which we need as our production volumes have really ramped up. The service and back up from Emmegi (UK) has been excellent as well, including valuable advice from the team on selecting and specifying the right machines for our needs.”

Ian Latimer, Managing Director of Emmegi (UK) commented: “Sliders UK’s experience is fairly typical of what we are seeing in the market at the moment. Fabricators are looking at the ongoing potential in aluminium and are effectively future proofing their operations by choosing high volume, long bed machines ideal for bi-folds and patios which will give them plenty of scope to take advantage of a growing market. “As well as Sliders, we’ve also sold long bed machines to Bennetts Architectural, Dudleys, London Architectural Glazing and Marshall Brown (Windows) recently and we had lots of enquiries about these types of machines at the FIT Show.” Tel: 02476 676192 - www.emmegi.com READER ENQUIRY No: 0716/0077

Coinciding with its 40th anniversary, Forel will showcase its latest market offerings including a complete IGU production line with flexible spacer application robot; a vertical processing line featuring EM edging and DM drilling and milling machines, plus the Forel vertical laminated cutting line with twin cutting bridges. Auxiliary equipment for rigid spacer processing and automatic scanning devices for glass quality control will also be on show at the glass processing machinery manufacturer’s Italian headquarters. Joe Hague, Managing Director, the Promac Group, said: “Forel revolutionised the market when they introduced vertical processing

“The Forel Vertical Cutting table delivers multiple advantages to glass processors, not just in the space it saves on the line but in the high levels of automation and the efficiencies that that delivers, minimising manual handling and maximising productivity. “We have had a number of orders placed already this year for it and it continues to attract a high level of interest because it delivers competitive advantage.” The Promac Group also supplies PVC-U and aluminium machinery from FOM Industries, BDM and Pertici. For more information log on at www.promac.co.uk or call 01788 577 577. READER ENQUIRY No: 0716/0078

New poll indicates increased confidence A new study has revealed that fabricators expect continuing growth and are investing in new equipment to exploit opportunities delivered by product innovation. The snap-shot poll of more than 200 respondents, found that regardless of material type, manufacturers expected growth to continue throughout this year and into next. Conducted at the FIT Show in April, it also revealed that 67 per cent of those questioned, planned to invest in new manufacturing equipment. Joe Hague, Managing Director, Promac Group, which conducted the poll during the industry expo, said that the findings demonstrated a return of confidence to the industry. He said: “We had a very good FIT Show, as did many others and there was a real sense of optimism for the future. The other thing that we took away was that there has been a huge innovation in machinery and systems. “The fabricators that we spoke to were switched onto that innovation and a high proportion were planning to invest in their manufacturing capabilities, either to increase existing capacity, or to add new lines to their existing product portfolio.”

for the whole length of the cycle and they remain at the forefront of innovation in glass processing.

The Promac Group also reported a high level of interest in the next generation of the ground-breaking Graf Synergy SL4FF seamless welder which completely eliminates the corner weld. The SL4FF EVO is the next generation of the product, featuring new flexibility to accommodate increased tolerances in profiles while delivering an enhanced aesthetic. Hague continued: “If you look at the results, fabricators across the board were looking to invest regardless of whether they were processing aluminium, PVC-U or glass. But as a single group, more PVC-U manufacturers planned to invest than any other material type at 72 per cent, something which we attribute to demand for premium foiled PVC-U products.” The Promac Group supplies PVC-U, aluminium and glass processing machinery from FOM Industries, BDM, Pertici and Forel. For more information log on at www.promac.co.uk or call 01788 577 577. READER ENQUIRY No: 0716/0079

July 2016 | www.glassnews.co.uk

MACHINERY EXPERT

The UK’s Leading Glass & Glazing Newspaper

Promac Group consumables offer tops 3,500 lines The Promac Group has announced that it now offers more than 3,500 parts and consumables with more than £1.8m of products in-stock and immediately ready for shipment. The Promac Group supplies PVC-U, aluminium and glass processing machinery from FOM Industries, BDM, Pertici, Forel, Graf Synergy, Rapid, Pegic, Urban and MTL. It also offers the UK’s widest machinery spares and consumables range with last orders for next day delivery of 4.30pm from its dedicated online shop, www.promacshop.co.uk. This features manufacturer approved consumable parts and tooling; router, cutter and espag drills; power tools; airline and air tool accessories; saw blades; lubricants; finishing products; hand tools; groove knives; safety equipment and glass consumables. This includes sole agent status for Gatx air tools. www.promacshop.co.uk is also a supplier of Saint Gobain PTFE Teflon products. Rob Hopper, Spares and Consumables Manager, said: “We don’t charge premium

prices but what our customers do get is access to a premium service and support offer. “If it’s a programmable part, we’ll not only supply it but set it up before it leaves the warehouse, while with 3,500 lines on the shelf, it will be there the next day.

Moving premises is never easy, but for Maitland Conservatory Roofs things were made that bit easier thanks to some help from Kombimatec. After receiving 10 years of great service from the award-winning machinery manufacturer, Maitland decided to continue its partnership by investing in a DGS536 Electronic Double Mitre Saw for its new premises. “We’ve always had nothing but great service from Kombimatec,” says Maitland Conservatory Roofs Production Director Mark Owen, referring to a previous machine purchased

from Kombimatec. “We originally bought a second hand machine about 10 years ago but with the move to the new premises we thought it was time to purchase a brand new saw. And following the great service we had previously received from Kombimatec it only made sense to continue our partnership with them.” According to Mark the service wasn’t the only reason for sticking with Kombimatec. “The price point was very competitive,” he says. “We were looking at other machinery suppliers but Kombimatec was the best overall offering reliability,

“Promac Shop account customers can also purchase items under their existing account arrangements reducing paperwork and time.” For more information log on at www.promacshop.co.uk or call 01788 577 577.

service, and value for money. How many companies can offer that?” Kombimatec’s DGS536 Electronic Double Mitre saw comes complete with 2x 530mm TCT saw blades that allow two profiles to be cut simultaneously. With faster automatic positioning according to cutting length and angles required via servo motor with closed loop feedback, cutting lists are transferred by USB memory stick directly to the saw. Complete with three axes and heads that tilt 22.5 to 90 to -45 degrees, the saw also comes with a colour touch screen on an overhead boom which is easy to use and access by the operator as it is kept clear of the working area. This significantly reduces the risk of profile falling or dropping onto screens that are housed inside lower level operating consoles. www.kombimatec.com

READER ENQUIRY No: 0716/0080

READER ENQUIRY No: 0716/0082

LOOK OUT

Bison Frames makes major investment to add even more value to its product range

FOR THE LAUNCH OF OUR NEWLY FORMATTED WEEKLY NEWSLETTER

Leading Trade fabricator and home of the Genesis product brand, Bison Frames, has recently invested heavily in the groundbreaking Graf Synergy SL4FF EVO machine that will help it continue to deliver excellence in product manufacture.

Emailed every Wednesday to 15,000 contacts across the whole of the industry!

Mark Tetley, Bison’s Director said: “Quality is the cornerstone of everything that we do and we continuously invest in our business to ensure that we deliver. This latest six figure investment will make us one of the few fabricators in the UK to be using this technology as we develop our existing products and introduce the full WarmCore product range.”

same time as being welded. This combined with flexible shims means that greater tolerances in profile no longer affect quality, maintaining an exacting finish regardless of any variances, with welds on PVCu also appearing seamless.

As Mark say, Bison will be using the new machinery to manufacture the full WarmCore, aluminium product range. Early this year, Bison introduced the WarmCore Bifold door, which brings the concept of warm aluminium to the market for the first time. The addition of the WarmCore window range including Casement, Flush Sash and Tilt/Turn gives Bison one of the most compelling product portfolios in the industry today.

Bison is renowned for its innovative approach. Products such as its Genesis vertical slider have genuinely revolutionised the industry and added considerable value to installers’ portfolios up and down the country in the process. The investment in state of the art machinery and expansion of WarmCore products demonstrates that alongside all the innovation is a company that is committed to delivering high quality at every level of the business.

The SL4FF EVO brings a wealth of advantages. It delivers a zip weld rather than a straight corner weld, which increases corner strength. The profile is routed at almost the

Tel: 0800 138 3838 www.bisonframes.co.uk

www.glassnews.co.uk | July 2016

KOMBIMATEC’S “GREAT SERVICE” SEALED THE DEAL FOR MAITLAND

READER ENQUIRY No: 0716/0081

Due to the popularity of our regular interviews, Face to Face articles and top featured stories, we have now incorporated all of the printed material, into our weekly newsletter, giving our readers easy access to their favourite features, online. Read comments from industry figureheads in our Voice of the Industry. Check out our mini interviews in our regular Face to Face column. Catch up on what’s happening in the industry with our exclusive interviews. New Products featured weekly. Trade news, case studies, expert pieces and projects - all available to read on your tablet or smart phone.

To sign up and receive your free weekly newsletter, please email christina@glassnews.co.uk 47

SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

BUSINESS MICROS

the success story continues After a record year in 2015, Business Micros’ growth shows no signs of slowing down. Glass News spoke to the company’s popular Managing Director Graeme Bailey to find out what’s behind the current success.

“We’ve taken on several young IT graduates to work alongside our experienced team and we now have seven developers and five programmers.”

Give us some indication of how much the company has grown in recent years. We’ve reached record levels of turnover on both the PVC and aluminium sides of the business – smashing our sales records in two of the last three quarters. On PVC alone, we now have 35 members of staff and at BM Aluminium, we have a further 11. It’s not just about turnover though, it’s also about investment – we spent a record £750,000 on R&D last year and that will be closer to £1m in 2016 as we are determined to maintain our market leading position

Why the sudden boom in IT – is it directly linked to the recovery? It’s not really that sudden – lots of our customers definitely saw the benefits of investing in IT throughout the recession as a way of improving their efficiency and reducing costs. Our performance now though is certainly reflecting the renewed confidence in the market and we’re seeing customers making bigger and bolder investments. It’s not just about increasing efficiency anymore but more about managing expansion, increasing volumes and using IT to leverage a competitive advantage.

So, is most of your business from existing customers? If you consider that 75% of the fabricators listed on Insight Data are already our customers, then it’s fair to say that it is and the likes of Glazerite, A&B Glass, Pearl and Affordable in Blackpool have continued to invest, but we’re also seeing the likes of Sliders UK and CMS in Scotland using us for the first time. There’s also been significant growth in the investment being made by profile companies in IT to support their customers.

Are any other trends emerging? From our point of view, the biggest trend is towards our EvoNet business management system – this is what is driving much of our growth now. It gives fabricators new levels of control over their operation and effectively

provides a dashboard for them to monitor every aspect of their business and allows them to generate reports and analysis to support their planning. We’re also seeing more customers requesting our door designer solutions than ever before, and of course all of the investment in machinery means we’re completing more CNC machine links, with 94 additions over the past 18 months.

You’ve mentioned Sliders UK and CMS, are there any other new big names on your customer list? There are lots of big names but I’m sworn to secrecy on most of them. It’s frustrating from my point of view because I’d love to be telling the market about all of our successes but I respect the fact that fabricators generally want to take a more softly softly approach so that their customers don’t feel unsettled by the change.

What about skills shortages – is that a challenge you face? It’s definitely an issue because this is a fairly specialised business, but we took the view a few years ago that the best way to address it was to train our own programmers and developers. We’ve taken on several young IT graduates to work alongside our experienced team and we now have seven developers and five programmers based at our Dumfriesshire programming centre, as well a field support programmer based at Warrington.

Your focus is on PVC, what about the aluminium side of your business? Business Micros Aluminium’s success is certainly mirroring our own. They’ve also had a record year and they’ve just moved to bigger

premises. Their LogiKal software is very much the number one choice now for aluminium companies sourcing products from multiple systems companies, and they’re seeing growth coming from both new and existing customers. What’s particularly interesting is the number of companies who have used Business Micros software for PVC for many years and now see us as the obvious, if not the only, partner as they diversify into aluminium.

Having been at Business Micros for 25 years, you’re a very well-known figure in the industry. How important do you think you are to the company’s success? I’m probably not the best person to answer that one! What I do know is that we’re a fantastic team at Business Micros, and everyone in the company shares my fundamental belief that customer service is the most important aspect of what we do. I believe passionately in rewarding and motivating the whole team and in doing the right thing both as an employer and as a supplier, and I like to think that benefits everyone in the long run. I’ve also of course, always been happy to give my time to industry charities like GM Fundraising (the Border to Border bike ride was my 7th one!) and to back events like the Madi Ball rally this year and the G-Awards.

What’s to come? We’re always working on product enhancements and bespoke options for customers but the next generation of software is already taking place after years of planning and research. We have a dedicated team of developers working alongside sales and an inner circle of customers to test out the future products which will have the industry buzzing over time. Watch this space. Tel: 01925 296105 - www.businessmicros.co.uk READER ENQUIRY No: 0716/0083

July 2016 | www.glassnews.co.uk

0716/0084

www.glassnews.co.uk | July 2016

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

It’s all about choice:

Sternfenster launches StyleLine FS, the new flush sash window StyleLine is the advanced range of timber alternative windows and doors from Sternfenster that has made the seamless frame welding technology available to UK installers and homeowners. A year on since this revolutionary development, the fabricator has expanded its exclusive collection with a brand new product, the StyleLine FS flush casement window. We talked to Steve Lane, Sternfenster national sales manager, to find out more.

You are already offering a flush sash window which is available within the StyleLine range, as well as mechanically jointed. Why add another to the portfolio? Steve Lane: It’s all about choice, and giving our customers the opportunity to considerably increase their profits when installing flush sash windows. StyleLine FS is one of the best looking products of its kind, while also being very competitively priced. Our new 70mm window is based on the recently launched Deceuninck Heritage flush sash profile system, which was developed from the popular 2800 decorative series. This means StyleLine FS is also very installerfriendly and will help our trade customers hit the ground running and make better margins straight away by adding it to their retail offer.

What else is different about the new StyleLine FS? Steve Lane: Our StyleLine FS flush sash window introduces new features and benefits, and comes with additional practicality for the end-user. It is an attractive, high-performance timber alternative boasting the best weather performance, security, and insulation amongst all flush sash windows currently available on the market. It also features a very important USP for our installers to capitalise on, the night vent locking position, available for the first time with a flush sash window. Sternfenster customers are the first to be able to supply the added value functionality with our StyleLine FS, placing them in a very advantageous position. With 25 colourways available from stock, including matching cills, trims, and ancillaries, the new flush sash will also meet a wide variety of consumer tastes. What’s more, within the StyleLine range, the product benefits from a very refined finish that has proven hugely

successful in the marketplace over the past year.

Can the new StyleLine FS be successful in conservation areas if it doesn’t reproduce the traditional mechanical joints? Steve Lane: The smooth finish specific to StyleLine is completely different than what is obtained through conventional welding, or traditional mechanical jointing. It’s an advanced method that produces stunning timber alternative products with no blemishes, no need to process frames through a corner cleaning machine, and no touchingup grooves on foiled windows. The beauty of it is that the manufacturing process isn’t visible in the end product.

We are already successful with our smooth finish in areas which require planning permission, and the new StyleLine FS will make it even easier for our trade customers to win big business in this niche market. Furthermore, we offer our customers all the marketing support and backup they need to promote the product to the end-user, and make sure they fully capitalise on every lucrative opportunity both in and outside conservation areas.

What type of project does the new StyleLine FS lend itself to? Steve Lane: Any contemporary new-build or period property will be enhanced by the StyleLine FS addition or replacement. The 70mm flush sash casement window is also very easy to retrofit, so we

think our customers will be keen to promote it to the homeowner as a great looking, high-performance timber alternative.

standard weld is always an option if required.

What is the advantage of a seamless corner weld on the new flush sash window from an installer’s point of view? Steve Lane: There are a few – firstly, the new flush sash will only be available with a high standard finish through StyleLine for a period of time, so installers wanting to offer it ahead of their competitors are in a very good position to do so through our timber alternative range. Toward the end of the year, the FS window from Sternfenster will also be available with mechanical joints, while

However, one of the main advantages is that installers can save approximately a third of the cost when choosing to install StyleLine as opposed to mechanically jointed products, while offering a very attractive finish to the end-user. That means higher profit margins on a product that is equally as desirable as the more traditional version. Not to mention this additional saving is applied to a flush sash window that is already a lot more cost effective to begin with. From the outset, the wider StyleLine collection was designed to give our valued trade customers the edge in an increasingly competitive market, and help them capitalise on growth opportunities at the high-end. By constantly developing the range and adding exciting new products, we’re reinforcing our commitment to help customers stay ahead of the curve, and we believe the new StyleLine FS will prove a raving success over the months and years to come. We invite all installers looking for a strong competitive advantage to get in touch with us and see the new flush sash window for themselves. We’re also offering a special introductory rate, so there’s no better time than the present to try our beautiful StyleLine FS! For more information contact Sternfenster on 01522 512525, or visit www.sternfenster.co.uk.

READER ENQUIRY No: 0716/0085

July 2016 | www.glassnews.co.uk

0716/0086

Introducing the new, best in class

Flush Sash window • Seamless frame ﬁnish through our StyleLine technology • Very competitively priced, and one of the best looking products of its kind • Installer-friendly, based on the popular 70mm 2800 decorative Deceuninck proﬁle system • Our StyleLine range is now available in Flush sash, Storm sash and timber look doors • Excellent weather performance & insulation • Available in 25 colourways from stock • Unique night vent facility • PAS24 security • Mechcnially jointed version to be introduced end of 2016

Win big business with the exclusive StyleLine FS, only available from Sternfenster!

Want to know more? Call us today – 01522 512 525 where window technology meets art

www.sternfenster.co.uk | E: sales@sternfenster.co.uk Follow us: @SternFenster

TAKE ADVANTAGE OF OUR INTRODUCTORY OFFER FOR STYLELINE FS, AND ORDER NOW FOR SPECIAL PRICES! www.glassnews.co.uk | July 2016

Evolution through innovation

Partnering with Origin is a unique business opportunity. We pride ourselves on building strong relationships with our partners, working closely to increase their customer service levels, product knowledge and in turn, profitability. Our commitment to our partners includes full support in all areas - from sales and marketing through to training and technical customer services. Constant development, investment and innovation ensures that the unique DNA of our products and offering remains unmatched, giving us the confidence and capability to provide an industry-leading 20-year guarantee, and an industry-first one day lead time on doors and seven days on windows.

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July 2016 | www.glassnews.co.uk

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www.glassnews.co.uk | July 2016

Windows

Blinds

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

aluplast signs Local Home Solutions aluplast has agreed an exclusive supply agreement with Local Home Solutions for the ecotech Ideal 70. Set up in 2009, the Huddersfield-based fabricator has enjoyed sustained growth, to manufacture more than 100 frames each week, supplying trade and retail markets throughout Huddersfield, Wakefield and Bradford, as well as the Midlands. The company switched over to aluplast in May on the strength of the quality of its green market offering, ecotech 70. Richard Shaw, Partner, Local Home Solutions, said: “We switched because we were impressed by the product quality and could see that it offered our customers a number of benefits. “It’s a sculptured system and offers a very good match to the system that we used to supply, it’s good to fit but it isn’t over exposed in the area compared to some other systems.

ecotech 70 is manufactured by aluplast specifically for the UK market and like the Ideal 70, is a fully-sculptured five chamber system. It features an optimum 44mm flush triple-glazed beading option, which contributes to up to a WER A++ rating. Fully integrated hardware and reinforcement, also make it a proven Part Q, PAS24:2012 and Secured by Design system but its USP is its recycled content - uniquely hidden away within its core. aluplast uses pre and post extrusion material and post fabrication PVC-U purchased from known source post installation pelletized, PVC-U. Two compound screw feeds then push recycled and virgin material simultaneously through a single dye to create the profile.

“But for us the single biggest factor was the quality of finish. The ecotech 70 uses recycled content in the core so it has strong green credentials but it doesn’t use it in any structural elements or surface finish where virgin material are used and the surface quality is absolutely fantastic.”

The process locks recycled material away from areas of the frame visible to the end-user or which perform a structural role. This means that the face is manufactured from virgin compound, delivering a pristine surface finish. Ian Cocken, Director of Sales and Marketing, aluplast said: “We have a very different system of extruding recycled material compared to the methodologies used by most systems companies. “Although we are in effect co extruding virgin and recycled material, it’s only the former, the virgin material which goes into the surface or structural elements of the frame. This guarantees structural integrity but also delivers a consistent and premium surface quality.” For more information on the Ideal 70 or how aluplast can help your fabrication business grow call 01684 273401 email orders@aluplast.co.uk or visit www.aluplast.co.uk. For more information on Local Home Solutions email info@localhomesolutions.co.uk, call 0808 1555986 or visit www.localhomesolutions.co.uk. READER ENQUIRY No: 0716/0088

Style with performance

• RENOLIT EXOFOL MX Signal Grey 7004 Smooth 2 • RENOLIT EXOFOL MX Basalt Grey 7012 Smooth 2 • RENOLIT EXOFOL MX Slate Grey 7015 Smooth 2 • RENOLIT EXOFOL MX Quartz Grey 7039 Smooth 2 • RENOLIT EXOFOL MX Grey 7155 Smooth 2 • RENOLIT EXOFOL MX Anthracite Grey 7016 Smooth 2 • RENOLIT EXOFOL MX Black Grey 7021 Smooth 2 A smooth emboss with increased scratch-resistance opens up new perspectives as well. It offers a pleasant feel while being resistant against contact. The surface geometry has been developed so that the raised areas

are slightly rounded, which improves performance whilst maintaining the uniform surface structure. The new emboss is available ex-stock in seven shades and can also be produced in any other RENOLIT EXOFOL colour on request*. Year on year foiled window installations are growing and within that growth the percentage of installations which are solid colours has also increased. As demand for solid colour continues and so does the trend towards smooth surface solid colours which create modern architectural statements on new builds or refresh older buildings with a modern facade. This new trend is reflected in the UK where sales of the RENOLIT EXOFOL MX solid colours with smooth surfaces have grown by 35% in 2016 compared to the same period in 2015. Growth of solid colours spans a wide colour spectrum. Market share for black-brown, anthracite grey, slate grey, and light greys have seen particular growth. The seven new Smooth 2 colours reflect this level of popularity and spans a variety of light, medium, mid and dark greys to the new very dark black grey. The fact that there are so many colours reflects the requests from

Darwen Windows gets

Secured By Design

Darwen Windows, a Lancashire-based fabricator of industry-leading PVC-U window and door systems from The VEKA UK Group has announced its recent attainment of the revered Secured By Design (SBD) accreditation and British Standard PAS24 certification. The Secured By Design initiative, established by the UK Police in 1989, aims to ‘design out crime’ by recognising companies that incorporate fail-safe security features into their windows, doors, locks and other licensed products.

RENOLIT EXOFOL Smooth 2

Cramlington, 06. June 2016 – RENOLIT has launched Smooth 2, a new architectural surface texture with improved scratch-resistance into its RENOLIT EXOFOL MX range of exterior films. Seven colours are available from stock, including the brand new introduction RENOLIT EXOFOL MX Black Grey Smooth 2:

VEKA fabricator

increasingly design-led consumers. It is no longer enough to only offer one or two shades, this new generation of discerning customers want far more choice. The RENOLIT Group is an international leader in the manufacture of highquality plastic films and related products for technical applications. This independent family-owned business, which has been setting benchmarks for quality and innovation for 70 years, now employs a workforce of approximately 4,500 employees at more than 30 production sites and sales entities. In the fiscal year 2015, the Group generated a turnover of EUR 963.5 million. * Terms & conditions apply.

Tel: 01670 728244

READER ENQUIRY No: 0716/0089

Dave Connell, Works Manager at Darwen Windows explains: “To gain an SBD accreditation, a company’s products must withstand a series of rigorous physical tests – carried out by a Police-approved independent testing centre – simulating the forces that may be exerted by a potential intruder. “We attended ERC Testing in Leigh – a brand new UK testing house, affiliated with the Glass and Glazing Federation and, therefore, well placed to assess products in our industry. Two of our windows were tested to British Standard PAS24 for security, as well as a series of weather tests to comply with BS6375. We are delighted to announce that the windows surpassed all of the test criteria. “We have used VEKA systems since Darwen Windows was established, a

little over two years ago, and our MD, Bill Ainsworth has more than three decades’ history with the Group from his former company – our predecessor – S&A Developments. “VEKA systems have been highly instrumental in securing this attainment as, from the outset, they are designed with safety and security as priorities. We’re excited to now be able to offer PAS 24 / Secured By Design-accredited products to both our trade and consumer customers. It’s said that, to use SBD products in the average home costs only an additional £170 – a small price to pay for such peace of mind, and certain to be viewed favourably by insurance providers.” Dave Jones, Managing Director of The VEKA UK Group commented: “Darwen Windows is a company that is proactively using VEKA systems to their fullest and optimising their offering to homeowners and installers. We congratulate them on this significant achievement and the many opportunities that will arise as a result – well done to all involved!” Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0716/0090

July 2016 | www.glassnews.co.uk

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Don’t just fit it, TruFit it. www.glassnews.co.uk | July 2016

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Steel window refurbishment

helps realise Glasshouse Street potential

Roseview celebrate sash window success stories

with Installation of the Month competition Are you an outstanding uPVC sash window installer with an uncompromising commitment to quality work and exceptional service? Then flourishing sash window fabricator Roseview wants to hear from you! Celebrating a phenomenal six months, in which it made a landmark first FIT Show appearance and upgraded its best-in-class uPVC sash window the Ultimate Rose, Roseview is now turning the spotlight on its valued trade clients, with the launch of its Installation of the Month competition. Roseview marketing manager Mike Bygrave explains: “With the Rose Collection, we’ve created the most authentic, highest quality uPVC sash windows available. Naturally, that means that we’ve been lucky enough to attract some of the best installation businesses in the country as customers – and now, we’ve decided we want to celebrate them and their achievements.”

“Each month, we’ll encourage our installers to email or tweet pictures of their best work. If you tweet, make sure to use the hashtag #sashcomp. Myself, our MD Willie Kerr, and others here at Roseview will review the submissions – and the one that impresses us the most will be named our Installation of the Month.” “Any project involving our Charisma Rose, Heritage Rose, or Ultimate Rose is eligible – so if you’ve recently completed a Rose Collection installation you’re particularly proud of, please don’t hesitate to get in touch!” The Rose Collection has been precisely engineered to match a classic timber vertical-sliding sash down to the finest details, without compromising on energy efficiency, thermal insulation or ease-of-maintenance. Competitively priced and highly versatile, the Eurocellbased Charisma Rose is the perfect fit for price-sensitive commercial contracts. The

Heritage Rose, based on the REHAU system, is often accepted in conservation areas, and can be fitted with our run-through sash horn as an optional extra. Incorporating run-through sash horns and timber-style mechanical joints as standard, the Ultimate Rose has been used to compliment historical buildings all around the country - including Parkwood Hall School in Kent, Brighton General Hospital and Ross on Wye’s Castle Lodge hotel. Founded in 1977, Roseview was the UK’s first manufacturer of uPVC sash windows. Today the fabricator operates from a 30,000 square foot facility in Olney, Buckinghamshire, recently extended to include a 2,500 square foot factory used to carry out intricate processes such as mechanically jointing frames and polishing welds. For more information call Roseview on 01234 712 657 or visit www.roseview.co.uk. READER ENQUIRY No: 0716/0093

Part of the Crown Estate’s regeneration of the Regent Street Quadrant in Central London, 21 Glasshouse Street is a Grade II listed building that has recently undergone major refurbishment, resulting in the scheme being awarded BREEAM excellent. A notable feature of the building is its 176 large steel windows which were successfully repaired and overhauled by Steel Window Association member, Associated Steel Window Services (ASWS). The average size of the windows at 21 Glasshouse Street is 2.6m x 1.4m wide. ASWS was asked to undertake a condition survey and then worked with Barr Gazetas, the architect, to generate a full specification for the windows over four floors of both the Glasshouse Street and Regent Street facades, together with two light wells within the building. The subsequent eightmonth project saw ASWS undertake a wide ranging refurbishment including repairs, reglazing, replacement of missing windows and a full overhaul to each of the 358 opening vents. Almost all of the work took place on site with the windows remaining in situ. Replacement windows were made exactly to match the originals using W20 sections. One of the biggest challenges was the phasing of the work as it has to be prioritised to ensure the scaffolding

was removed on the Regent Street side in time for the Christmas lights to go up. A number of the original windows have ‘copperlights’ that would have been installed originally as a fireproofing measure, possibly because the building was used for storing clothing. These are formed of small squares of glass (quarries) joined by copper strips (cames) soldered together. Some has been badly damaged so were refurbished offsite in ASWS’s workshop. In addition, five new copperlight panels were made to replace those that were beyond repair. Ironmongery was removed from all windows with the intention of it being polished, lacquered and refitted. It was discovered that, instead of being brass, the majority of the handles were steel with only a brass ‘nose’. After some discussion, the design team took the decision that all the handles should be powder coated. In all, 780 pieces of ironmongery were catalogued. Where necessary, items were repaired or straightened while replacements for missing items were sourced from ASWS’s own stock. All window finishes were hand-painted by ASWS’s in house specialists with a rust resistant primer. Internally, the old paint was scraped back to care metal before being primed, undercoated and top coated

Glasshouse Street in London.

in eggshell. Externally, the metal was prepared, primed, undercoated and finished in gloss. The overall quality of the work undertaken at 21 Glasshouse Street is reflected in the fact that the building is now fully let as office space to global technology giant, Apple. Karen Fuller, architect, Barr Gazetas comments: “We regularly use ASWS and the project went really well. The initial schedule of work that they produced was incredibly useful and detailed. It was quite a tricky project for them and they did a good job, especially considering the budgetary constraints and number of windows involved. Their advice and expertise was very helpful, especially with the ironmongery.” For further information on the Steel Window Association, please visit www.steel-windowassociation.co.uk or call 020 8543 2841. READER ENQUIRY No: 0716/0094

New Dekko video puts Räum Infinity in the spotlight Hot on the heels of the launch of its revolutionary Räum Infinity range, pioneering fabricator Dekko Window Systems has released a slick new video promoting the stunning new product. The professionally-shot video, which was produced by industry marketing specialists Purplex, features high-quality footage of the graf welding process in action, as well as stylish shots of the frames themselves in a range of colour options and woodgrain finishes.

Dekko sales director Kurt Greatrex commented: “With its seamless corner welds, Infinity is very different to your standard uPVC window, and we wanted to find a way to communicate this to installers and help them, in turn, explain the features and benefits to homeowners. The video explains how we achieve the smooth finish and highlights how Infinity can rival the aesthetics of a timber window. “Video is a very powerful marketing channel so we are now encouraging our customers to include the video

on their website and use as part of their sales pitches.” Built using one of the UK’s few cutting-edge graf welder machines, Infinity delivers uPVC doors and windows with an impeccably smooth finish, free of the ugly corner groove that has marred traditional uPVC for decades. Infinity is available in Deceuninck’s 2500 or 2800 profiles and features Maco shoot-bolts and Sac hardware as standard. With smooth lines and easy-clean slim frames, Infinity comes in a huge range of colours and timber-effect laminate finishes.

“We’ve also created an Infinity brochure, which delivers a similar message to the video and is another tool that’s freely available to our trade customers,” Kurt added. “Ultimately, we’re committed to doing our utmost to provide our valued trade customers with desirable, high-end products that end-users want to buy - and comprehensive marketing support to help them make sales.” Dekko, founded in 2008 by Gary Torr and Kurt Greatrex and recently named one of

the London Stock Exchanges 1,000 Businesses to Inspire Britain, has quickly grown to become a leading Residence 9, Deceuninck and Kommerling fabricator. The company’s 55,000 square foot facility in Ashton-underLyne, Lancashire, is kitted out with over a £1m worth of manufacturing equipment.

You can watch the video from the Dekko Window Systems YouTube account. For more information contact Dekko on 01614060055 or visit www.dekkowindows.com. READER ENQUIRY No: 0716/0095

July 2016 | www.glassnews.co.uk

0716/0096

www.glassnews.co.uk | July 2016

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Fast Ford gears up for exciting future Competition is intense and margins are tight but there is still room at the top as shown by Ford Windows, the Sheffieldbased fabricator and installer. When it comes to mass production and success in the mass market, there are few names stronger than the Ford Motor Company – and similarly, in the fenestration sector, few stronger than Sheffield-based Ford Windows. The company continues to go from strength to strength, qualifying as a member of the Yorkshire Fastest 50 – the comprehensive list of Yorkshire’s fastestgrowing companies – two years on the trot, in both 2015 and 2016. In fact, turnover virtually doubled between 2013 and 2014 and Ford has invested significantly in plant and expanded its operations to comfortably accommodate such rapid growth. Ford Windows currently produces 2,000 frames a week from its premises in Catley Road, Darnall; yet has recently taken on an extra 1300m2 factory in nearby Tinsley. Three years ago it also expanded into the Scottish market, recruiting staff and leasing factory space in East Kilbride, in a successful move to capitalise on the vibrant fenestration market there. “We dipped our toe in the water there with a three year lease and broke even in the first year. We made a small profit in the second year so in the third we’ve taken on the premises next door, doubling the size of the factory,” says managing director Philip Shackley. “For us fenestration is booming both in Scotland and England and house builders really appreciate that we supply and fit everything – we’re a one-stop shop.”

And this, Philip believes, is key to the company’s success as it numbers some of the UK’s top house builders among its clients – Barratt Development, Persimmon, and Taylor Wimpey to name just three. “We believe in adding value and reacting quickly to what the customer wants,” Philip says. “If there is a problem then we aim to get it sorted in 24 hours.” The company also requires the same agility from its suppliers, which is one reason why it values its close, 13 year-old relationship with Eurocell. “It has supported us every step of the way,” financial director Julian Thorpe comments. “It’s a very innovative business and we have a healthy relationship so that on the rare occasions we might have an issue, it is quick to react and we have access to senior people.” The Scottish operations output is, while relatively small, now at the same as Ford Windows was when Philip joined the business in 2003: 300 frames per week. At that point Philip was production manager, having switched from a career in personnel when he found himself being forced to take on the role to introduce new working practices while working with another company. Yet that experience in what is now dubbed ‘human resources’ has not been forgotten – his style as MD is very much hands on and informal. “I want to lead by example. If I’m enthusiastic about what we do then the staff will be too. I get up in the morning wanting to come to work and I want everyone to feel the same,” he says. His ‘open door’ policy is very literal – with his office door firmly wedged right open – and he is a big advocate of ‘walking the floor’ as

Clearly impeccable hospitality from Metal Technology Newcastle’s multi-million pound Crowne Plaza Hotel, designed by Space Architects achieves its twenty-first century look with due respect to its historic Tyneside site using architectural aluminium glazing systems from Metal Technology.

curtain walling, bringing lead architect Andy Roberts’ vision to life in terms of both aesthetic and performance. Complying with the latest British Standards, System 17 provides structural integrity, weather performance, thermal enhancement and complete design versatility.

The glazed façade and striking, seven-storey atrium were constructed using Metal Technology’s System 17 capped high rise

Fitting seamlessly into the overall scheme the aesthetic and performance requirements were further complemented by use

of two products from the Metal Technology [THERMAL] range: System 4-35hi+ casement windows and System 5-20D hi+ thermally enhanced doors. Metal technology’s 4-35Hi+ casement window offers impressive acoustic performance achieving a 47db reduction with double glazed glass units. The hotel forms the anchor of Newcastle’s £200m Stephenson Quarter scheme, the largest regeneration project in Newcastle in over a decade and offers 251 bedrooms and suites with nine state-of-the-art, flexible conference and banqueting rooms.

production starts in the morning, meeting everyone on first name terms. The company also places a lot of stock on building the team by organising corporate events such as racing, bowling or golf days and upmarket evening functions for its staff through the year. So it is no surprise, then, that very few people leave the company but this loyalty is repaid: there’s no downsizing when times are tough or when investment in new machinery make impact upon staff numbers. “We’re very proud of keeping people in employment,” Philip states. So, when the downturn of 2008 hit, no one was made redundant any more than when glass production was outsourced. The company is now investing even more in production, after Philip and Julian acquired 50% of the business from the original owners, Roger Sidebotham and Dennis Taylor in May last year. In line with the company philosophy of staff wellbeing, their first action was to rip out the old staff canteen and put in all new white goods and a laminate floor. And now the management is spending the best part of £1 million in introducing new IT systems and, most recently, a top-of-the-range Stuga ZX4 sawing and machining centre. The computer-controlled machine can produce an extra 800 to 1000 windows per week but needs only two operators compared to the 10 required to man existing machines. Initially it will be dedicated to producing Eurocell Eurologik 70mm windows in response to demand from house builders for improved U-values, which the six-chambered design delivers with ease as it is one of the first windows to achieve the UK’s highest possible energy rating: A++.

Philip Shackley, managing director, left; and Julian Thorpe, financial director, right.

Importantly, the Stuga ZX4 can be configured to manufacture other Eurocell windows as housebuilders turn to windows for differentiation in a highly competitive market, where models such as Modus will come to the fore. Modus is specifically designed to meet the growing demand for premium PVC-U windows from discerning homebuyers who want distinctive properties that present a traditional appearance while meeting modern performance standards. Although this investment is considerable it is, as Julian points out, all part of the company’s plan for steady growth and is easily within its means. “The investment might be a new step in terms of the pace and size of development but we haven’t had to use external sources to fund this investment so we’re very secure financially,” he says. So, with a strong following among the nation’s house builders, a committed workforce and sound finances, Ford Windows is set to continue its record of rapid growth – perhaps outstripping its namesake. Tel: 0114 261 7519 www.fordwindows.co.uk READER ENQUIRY No: 0716/0097

August

Features

• Aluminium • Vertical • Sliders Expert & Heritage Expert

• Blinds Expert

Don’t miss these exciting features!

Please email: christina@glassnews.co.uk

For more information visit www.metaltechnology.com READER ENQUIRY No: 0716/0098

Copy deadline is Friday 22nd July July 2016 | www.glassnews.co.uk

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WINDOWS New website provides another outlet for Roseview’s sash window passion

The UK’s Leading Glass & Glazing Newspaper

MASTERFRAME ISSUES NEW LICENCES FOR BUTT JOINT PATENT TO CASEMENT MANUFACTURERS A long time ago, Masterframe, the sash window specialists, deducted that most homeowners who wanted really pretty looking windows did not want shiny plastic, mitre welded ones. According to Alan Burgess, Managing Director “We knew wood foil, with traditional butt joints was the answer, however there was a challenge in that most mechanical joints are open ended, meaning water penetrates easily. What was needed was a new method of joining the sections together to provide a fully sealed waterproof joint, which had a traditional “butted” appearance.

Roseview Windows, the specialist sash window fabricator, are marking a triumphant first half of 2016 with the launch of their brand new trade website www.roseview.co.uk Firmly focused on its industry-leading range of vintage-look uPVC sash windows, the Rose Collection, the new site is packed with detailed information on the Charisma Rose, the Heritage Rose, and the Ultimate Rose, and includes a technical downloads library offering everything an installer needs to fit one of Roseview’s industry-leading products. The site is fully responsive, meaning whether you are using a desktop, tablet or smartphone, the website is easy to view and navigate. To maximise convenience for Roseview’s sector-spanning customer base, the site also features pages dedicated to the needs of trade clients, architects, homeowners, and even conservation officers – increasingly important for the company, as its incomparably authentic sash windows are cleared for use in more and more conservation areas. As well as providing a clear and concise overview of Roseview’s market leading products, the site includes a blog section, in which the company will offer commentary on developments in the industry, and invite guest posters to give their thoughts on the state of glass and glazing. “This is a hugely exciting time in the life of our business,” said Roseview marketing manager Mike Bygrave, who spearheaded the creation of the new site. “We could’ve just updated or refreshed our old website – but we decided to create something completely new, from scratch, to mark this latest phase in our history. It illustrates our commitment to becoming bigger, even better, and firmly establishing the Rose Collection as the most respected and sought-after uPVC sash windows in the UK.” “Like our windows, we wanted our new site to stand out as something a bit special – not just run of the mill. We manufacture exceptional products, backed up by a friendly, helpful service. We really wanted the new website to reflect that by being informative and useful, while standing out from the crowd. Hopefully that’s what we’ve achieved.” Mike concluded. For more information call Roseview on 01234 712 657 or visit www.roseview.co.uk. READER ENQUIRY No: 0716/0101

Ray Rabett our Technical Director came up with a clever solution which was patented in 2005. This new and novel method which was another first for Masterframe meant we have led the sash window field with an authentic, vertical butt jointing method ever since. It now appears that casement manufacturers are finally catching up. Flush sash or flush casements are the latest style that fabricators are making. Many are only now recognising that standard mitred joints simply accentuate the ‘plasticy’ look.” Masterframe has noticed that Millions are being invested by fabricators buying new Graff welders, believing these are the

only machines capable of providing a neat solution. However TMS in association with Masterframe have now found far cheaper solutions for welding butt mitred joints. Alan continues “Many casement manufacturers are now discovering that sales of their new flush casement depends upon them obtaining permission and a license for our patent.” First to get this approval is fellow VEKA fabricator and long-time customer of Masterframe, Michael Hagan of Aztec Windows (Coventry) Ltd. Aspiring to make their range of Prestige casement windows to match the beautiful butt jointed appearance of the sash windows they purchase from Masterframe, Michael, was delighted to be able to legally launch his flush casement window at the FIT Show earlier this year and was so glad he did. Michael said, “Having looked at other construction methods, it was clear that the Masterframe method was really neatly finished, sturdy and more reliable than any of the other methods considered. We are really pleased to be able to offer our customers the best looking and performing corner joint on the market!” He went on to say, “Initially, like so many other fabricators, we were blissfully unaware that a patent existed, but now we

have the agreement, we can use it to prove our customers won’t get sued!” As welded butt joints becomes more popular, Masterframe are in negotiations with a number of interested parties and Alan concludes “Butting” joints look fantastic but as with so many things in life, doing it “on the cheap”, simply means air and water will pour through any gaps. Doing it right is time consuming. Retail purchasers of sash windows want really neat aesthetics. On the whole we have little objection to issuing licenses to fellow fabricators, just so long as they aren’t making sash windows!” If you are thinking about making windows using this jointing method, welded or mechanical, you will require permission and a license. Anyone interested in acquiring the licence should contact Masterframe direct. For more information visit http://bit. ly/1WwsOPJ Tel: 01376 534112 - www.masterframe.co.uk READER ENQUIRY No: 0716/0102

Selecta Systems Sliding Sash Window, Revealed! There was much acclaim and admiration when Selecta Systems launched their new Sliding Sash Window to the market at the FIT Show in May. Sales Director Andy Green reveals why and what this means to Selecta’s increasing customer base. “It made sense for Selecta to add Sliding Sash Windows to our current product range, with the Sliding Sash Window becoming a popular choice for consumers wanting to maintain the traditional look of their properties with the benefits of what PVCu brings – thermal efficiency, high security and low maintenance whilst also being aesthetically pleasing on the eye.” “Our Sliding Sash Windows are manufactured to order, with ‘A’ rated glass and the bottom sash toughened, which are both fitted as standard. We also offer a range of foiled colour choices, 16 sliding sash styles and a Secured by Design option. ‘D’ handles and pole eyes are also fitted at no extra cost. Selecta also only provide the Sliding Sash Windows as part of our Ready-2Fit Range to existing Selecta fabricators and are delivered with our customers profile deliveries” explains Andy. The Selecta Sliding Sash Window operates like a traditional box sash window, as both the top and bottom sashes slide up and down and are manufactured with an inward opening tilt facility to allow cleaning of the

glass and frame from inside the property. The sculptured system also has authentic features such as a plant-on or run-through decorative horn and glazing bars. The fully manufactured Sliding Sash Windows are available in 8 colours, which are White Woodgrain, Rosewood, Golden Oak, Irish Oak, Cream, Black, Anthracite Grey and Chartwell Green as well as your traditional smooth white finish. Andy also revealed that Selecta will be adding a Flush Sash section to its highly popular Advance 70 system in the coming months. This means that the fabricator only has to purchase the flush fit sash as it fits within the existing system and can be welded or mechanically jointed. The Flush Sash will be available in the same colour range as the

existing system and has been designed so the fabricator can use existing hardware. “The traditional and elegant flush sash is combined with the stylish Advance 70 chamfered or sculptured frame giving you a flush sash window, all manufactured from one profile system – a definitively extruded profile suite. With a low site line, co-extruded gaskets and a slim-line appearance we have high hopes of further success with the Advance 70 System.” Contact Selecta on 0121 325 2100 or email info@selectasystems.com. Follow us on Twitter @SelectaSystems and #bepartofthefamily READER ENQUIRY No: 0716/0103

July 2016 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Dekko takes Truro Windows

Framexpress Improves School

Standards Using Optima

frameXpress has helped to really raise the standards on a school renovation project in Kent by providing all windows and doors in the new Optima profile. The project is part of a massive overhaul at the school that required casement windows and fire doors to be installed. The Optima system with ecosafety glass incorporated has completely transformed the overall appearance of the main building, making optimum use of light and improving thermal efficiency to the highest levels. The security and safety benefits which are standard elements to the frameXpress range were vital aspects to the installation with insulation, safety and soundproofing being the main focus of the project. For the Sales Team, the introduction of Optima into the portfolio has proved very positive as so many customers are stating that it is so simple and easy to install. On this particular project, the calibre and quality of the products in the frameXpress

to Infinity and beyond

range has once again proved a winner, with the school impressed by the sound insulation and thermal efficiency they provide. Customers have grasped the technical advantages they can offer on both domestic and commercial projects using the Optima system. Produced in-house to the highest industry standards, the company is recognised for quality products combined with exceptional support services - qualities that are consistently substantiated by customers. As quality manufactured products are synonymous with the frameXpress brand, this is providing huge advantages over competitors for customers, with positive feedback, referrals and sales continuing to increase at the company. frameXpress prides itself on the superior customer services which involve time, commitment and a complete technical understanding of customers’ requirements across all departments at the company. Ian Davis comments, “Optima combines excellent

Installers country-wide are rushing to offer Räum Infinity, the game-changing uPVC windows and doors from innovative trade fabricator Dekko Window Systems – and Cornwall-based Truro Windows, respected installers of nearly 30 years, have become one of the latest. Unlike normal uPVC window and door frames which feature an unsightly 3.5mm wide diagonal groove at the join, a result of the welding and corner cleaning process, Räum Infinity frames come in two superior finishes.

thermal performance values with sleek and slim sightlines which made it perfect for this project. Its addition to our range has created very positive results for us with orders increasing month on month. Giving our customers greater reach and bigger advantages remains a priority for everyone at the company.”

The first is a smooth, seamless finish, which can be achieved on all laminated profiles. This option means you have no external weld sprue, reverse butt welds, unsightly grooves or knifed off jagged edges, all of which normally collect dust and dirt. The second finish is a 1.5mm thin pencil line on all non-laminated profiles. Dekko achieves these stunning finishes thanks to their new graf welder, one of only a handful that’s operational in the UK, which has a patented ceramic heater plate that ‘zip welds’ the

For more information on the range of products available please call 01952 581100 or visit the website to download a copy of the company’s trade brochure – www.framexpress.co.uk.

corner joints and allows for the precise placement of the welded sprue. “It’s really tough to stand out in the uPVC market,” said Ian Baxter, Truro Windows managing director. “There are so many installation companies offering similar products, meaning you can sometimes end up in a price war. But with Infinity, Dekko were offering exactly what we needed. With smooth, groove-free corners, Räum Infinity looks very different to your run of the mill uPVC window, helping us appeal to affluent homeowners and giving us an edge over the competition.” Kurt Greatrex, Dekko sales director commented: “We’re always delighted when an installer opts to start offering our products - especially when they’re as committed to quality and customer service as Truro are. We’re looking forward to a long, fruitful collaboration over the coming years.” Founded in 2008 by Gary Torr and Kurt Greatrex, Dekko Window Systems are firmly established as one of the UK’s leading Residence 9, Deceuninck and Kommerling fabricators. The company operates from a company’s 55,000 square foot facility in Ashton-under-Lyne and was recently named one of the London Stock Exchanges 1,000 Businesses to Inspire Britain. The factory is kitted out with over a £1m worth of equipment, including the cuttingedge graf welder that makes the Räum Infinity range possible. For more information contact Dekko on 01614060055 or visit www.dekkowindows.com,

READER ENQUIRY No: 0716/0104

READER ENQUIRY No: 0716/0105

The VEKA UK Group jumps the ‘Q’ with ever-evolving systems The UK’s industry-leading PVC-U systems supplier, The VEKA UK Group, has achieved further professional acclaim for the newly unveiled M70 system. The VEKA UK Group has completed a major update of its BSI Kitemark accreditation with the inclusion of the new M70 and the system is already helping ensure that fabricators are Document Q-ready. The Matrix 70 Window System from VEKA led the industry for decades, with its classic good looks and impressive technical performance. Thanks to ongoing investment, the new, even more energy-efficient M70 system has been launched. The system was among the numerous high quality VEKA products showcased at this year’s FIT Show and BSI’s Lorraine Balch was on hand to present the Kitemark certificate to Dave Jones, MD of The VEKA UK Group. M70 is just one of a number of systems from The VEKA UK Group that will help customers prepare for implementing Document Q. Dave Jones explains: “Security via Document Q is the most recent legislative challenge that the industry has faced, with

www.glassnews.co.uk | July 2016

many customers approaching us for advice on the various routes to compliance. “Here at The VEKA UK Group, we strive to stay ahead of the curve when it comes to legislation. Our goal is to provide all the ‘tools’ and information our customers need to meet any new requirements in a simple and straightforward manner. “With the new M70 we wanted to give fabricators flexibility and, to this end, we carried out testing to PAS 24 with a number of suppliers, after researching the most widely used hardware brands. This enables fabricators of the new M70 to follow our pre-tested specification and easily meet the requirements of Document Q.

“Our commitment to supporting customers with Document Q doesn’t stop with M70. Not only have we expanded our approved hardware range to incorporate all of our popular 70mm systems such as VEKA’s Matrix FS and Infinity, as well as Halo’s System 10 and Rustique, but we are already embarking on further partnerships with hardware companies to continually improve our offering, giving our customers the widest possible choice of components while still meeting Government Regulation.” For more information on how The VEKA UK Group supports customers with technical and compliance issues, contact Mark Barsby for #JustTheFACTS. Email: mbarsby@veka.com.

“Not only have we expanded our approved hardware range to incorporate all of our popular 70mm systems such as VEKA’s Matrix FS and Infinity, as well as Halo’s System 10 and Rustique, but we are already embarking on further partnerships with hardware companies to continually improve our offering, giving our customers the widest possible choice of components while still meeting Government Regulation.”

Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0716/0106

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

The VEKA UK Group unveils

Senior Architectural Systems awarded UK patent for its PURe® windows and doors

the NEW M70 system

The Matrix 70 Window System from VEKA has led the industry for decades, with its classic good looks and impressive technical performance. Now, thanks to ongoing investment in the supplier’s PVC-U systems, a new, even more energy-efficient M70 system has been launched with five chambers within the profile, along with its predecessor’s tried and tested steel reinforcements. MD Dave Jones said: “The VEKA UK Group constantly strives to update and improve our product range to ensure it is constantly evolving. We know that to maintain our position as the industry leader, our products have to be the best they can be. In our 30th year of UK manufacturing, we’re proud to have designed and launched the next generation of M70. “The NEW 2016 M70 is a fully-integrated, multichambered, bevelled 70mm system with steel reinforcement sections. Additional chambers have increased the thermal performance to meet the demanding current and future requirements for more energyefficient products, while an updated contemporary bevel will

complement any style of home or commercial property. “The demand for bevelled systems within the commercial and social housing markets remains as strong as ever, with this style of profile accounting for the majority of installations in these sectors. The clean bevelled lines of the new M70 will also appeal to homeowners looking for contemporary aesthetics to enhance their home. “During the design process of the new M70, we also took the opportunity to completely redesign our bay pole system based on feedback from customers. The new system is quicker and simpler to fabricate and faster to fit, while enhanced jacking poles provide easy access to allow for on-site adjustment. A choice of neat trim covers in plain or featured finishes offers excellent aesthetics for the homeowner, while minimising any risk of damage. “Our well-respected Infinity recycled profile system will also be relaunched, offering all the same added features and benefits of the new M70, along with a recycled core containing up to 80% recycled content – ideal for commercial applications.

Leading fenestration designer and manufacturer Senior Architectural Systems has been awarded a UK patent (UK Patent Number GB252363.8) for its marketleading PURe® range of energy-efficient windows and doors.

South Kirkby-based VEKA fabricator Bennion and Sons Ltd was one of the very first companies to adopt the new system, and the team couldn’t be happier with the outcome. Director Sam Bennion explains: “Bennion and Sons was established as a building contractors more than 100 years ago and we have a long-standing reputation for quality and service. “We’ve been using VEKA systems for years now, as we know the company shares our commitment to quality. We had no hesitation in adopting the new M70 system because VEKA products are second-to-none and we know that our customers will be thrilled with the increased potential for energy efficiency.

“The changeover was particularly straightforward as The VEKA UK Group helped us take care of everything, and the new system is fully compatible with VEKA’s existing range of ancillaries. The new M70 is available in all the colours and woodgrains from the popular Variations colour range, which gives us something a bit ‘extra’ to offer our discerning customers. “We’ve found the new M70 system to be simple to fabricate, producing great results, and we’re looking forward to working with The VEKA UK Group for many years to come.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0716/0107

The WarmCore Window proves even more popular than the door! Following its official launch at FIT 2016, the WarmCore Window from The Synseal Group has proven as popular as the original WarmCore folding sliding door, if not even more so. With an impressive 14 launch partners signed up prior to the launch date, a further 7 have bought into the WarmCore brand since seeing the Window first hand at the show. Andy Jones, Group Sales and Marketing Director at Synseal explains: “We had a fair idea that the Window was going to hit the ground running, as it has been eagerly anticipated. The unprecedented success of the WarmCore aluminium folding sliding door proved to us there was a real desire in the market for innovation and the introduction of the Window was the logical next step for us – driven by feedback from our customers. “WarmCore technology is helping redefine expectations of aluminium windows and doors. With more traditional aluminium products, you have to make a choice between thermal efficiency and aesthetics – with WarmCore, you get both. Built around a full width thermal core which maximises the use of lower conductivity material - WarmCore is 25%* more efficient at keeping heat in homes than traditional aluminium solutions.

Yet it doesn’t compromise strength as the outer faces of the profile are high grade aluminium, positioned to add the greatest structural rigidity. Stamped with the BSI Kitemark, WarmCore casement windows are also available in a ‘flush sash’ option for the ultimate in clean, modern aesthetics. Using a stepped outerframe, the sash sits on the same plane as the rest of the window, creating a pure, cutting-edge look to this high performance window system. In addition where two flush sashes meet, WarmCore uses a feature mullion - which echoes the flush sash feature, creating a precise bead line inbetween the two windows. “For any fabricator or installer who missed the launch at FIT, we’d invite you to contact us to come to see WarmCore for yourself at our Huthwaite showroom. Alternatively, we’d encourage any fabricator or installer who wants to understand the benefit of adding this musthave product to their range, to get in touch with us directly to find out who your nearest WarmCore supplier is. With 21 high profile and well-respected regional and national fabricators now offering the system, we have a secure supply chain in place across the UK. Don’t miss out on the early adopter benefits this new market can open up for your business.”

The new patented system is the first on the UK market to benefit from an enhanced thermal barrier manufactured from expanded polyurethane foam (PUR). Traditionally used in cladding and insulation products, the innovative use of PUR as a thermal barrier in windows and doors gives the PURe ® range the potential to achieve U-values as low as 0.71W/m2 K when calculated as a commercial CEN standard window and 0.93W/m2 K when calculated as a CEN standard door. Following the launch of the innovative PURe® window in 2015, the system has been positively received by both fabricators and specifiers alike with Senior’s new innovation going on to be installed on a number of contracts across both the residential and education sectors. The range has been strengthened by the recent launch of Senior’s energy-efficient PURe® door system which includes folding sliding, inline sliding, lift & slide, single and double options. Mark Wheatley, Senior Architectural Systems’ technical director commented: “We are extremely proud of our PURe® range and delighted to have been awarded a UK patent. Both the PURe® windows and doors have been carefully developed, utilising the optimum amount of PUR insulation to offer excellent thermal performance with the potential to achieve the lowest possible U-values. The competitive price of the range, along with its ease of fabrication, have also contributed to its successful launch and now that this important milestone of gaining a UK patent has been achieved, we are confident our PURe® fenestration system will continue to go from strength to strength”. For more information about Senior, visit www.seniorarchitectural.co.uk.

For further information on the Synseal Group, visit www.synseal.com or call 01623 443200. READER ENQUIRY No: 0716/0108

READER ENQUIRY No: 0716/0109

July 2016 | www.glassnews.co.uk

0716/0110

Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas. Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.

Home to the

The NEW Genesis VS SASH WINDOWS A new generation of vertical sliders

range of products

Vertical Sliding Sash Windows / Flush Casement Windows / Fold & Glide Doors Introducing the New GENESIS VS with traditional jointing methods taking aesthetics to the heart of the design process.

Unique joint design to both sash and outer frame replicates a timber window for a truly authentic appearance, setting your windows apart from the rest. Combined with period hardware and a complete range of heritage finishes, the Genesis VS pushes the boundaries of modern PVC-U sliding sash windows.

Tel: 0800 321 7284 Fax: 01226 707 947

Email: sales@bisonframes.co.uk

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GLASS NEWS INTERVIEW: THERMAL WINDOWS

The UK’s Leading Glass & Glazing Newspaper

The mid-size fabricator, alive and well,

and found in Barnsley, South Yorkshire

The experienced team with over 100 years in the industry between them

State of the art corner cleaners

While the growth of the super fabricator continues, Glass News’ Editor Chris Champion, finds that the 300 to 500 windows per week fabricator is still alive and well and, in this case, hidden away in Barnsley, South Yorkshire. Thermal Windows may not be a name that trips off the tongue but Managing Director, Paul Hardcastle, explains how the company has grown into one of those reliable and unsung fabricators.

interviewing someone without mentioning their name!

It seems that there are those in the trade who make a lot of noise about themselves, and their businesses, while others just quietly get on with it. There’s nothing much in between… That’s pretty much the case. Although I think we would probably claim to be in that middle group – we’ve done a bit of advertising in the trade press and, very recently, sent out a press release, but this is a first as regards talking to the trade press.

Perhaps I should admit that I have pretty much forced you into this and that you didn’t even want your name mentioned. But it’s difficult

I suppose it’s because we read a lot of hype, whether it’s in the trade press or national newspapers, and we don’t want to be one of those ‘performers’. We’re just lads from Barnsley, South Yorkshire who want to produce a good product, sensibly priced, for our customers.

I understand that but you bring a lot of experience to Thermal Windows. Is it three of you who run the company? There’s Kelvin Greaves and Patrick Tighe and myself. Kelvin is the Production Director, looking after the shopfloor, and Patrick looks after our other arm, EcoThermal, which installs. As far as experience goes, there’s well over 100 years of experience between us! Our experience goes back to the Welcome Windows and Speedframe days. I started out fabricating at Welcome Windows and then went on the road, while at Speedframe I was more technical, involved with queries and advice to customers and developing new products. When I decided to leave Speedframe, like others from the company, we started fabricating for ourselves.

So were you fabricating and installing?

30,000ft shopfloor

That was the idea originally, although we were really pushed into becoming a fabricator. I probably should have just set up an installation company, in retrospect, but former customers from both Welcome and Speedframe found us in a little unit in

Experienced fabricators ensure the highest quality

Barnsley, saying: “We didn’t realise you were fabricating, will you make some windows for us?” We ended up fabricating for more and more customers so the installation side went, literally, right out of the window!

Presumably volume required larger premises? It really was a small unit! People talk of ‘just in time’ fabricating, meaning that product is shipped immediately it is finished. In our case it had to go immediately as there was nowhere to store product! We moved up to Redbrook Business Park and that gave us around 12,000 sq ft and allowed us to widen our range of products.

July 2016 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: THERMAL WINDOWS

The products you offer are all in the premium bracket. Was that by design? We wanted to produce a good and reliable product and we have stuck by that. Kommerling is a good system and recognised for its quality and we have followed this on with Schueco for aluminium, the Solidor range and products from Total Hardware and Avantis – companies which have the same approach to business as ourselves. Although we make windows, conservatories and doorsets, we buy in some products such as roofs, bi-folds and sliders. We think it is important to play to our strengths and, as a medium sized fabricator, concentrating on what we are good at. Providing our customers products from those who specialise in roofs, aluminium sliders or bi-folds, means everything we supply is the of the highest quality.

You started Thermal Windows in 2003 and have built the business to a size where many proprietors would stop fabricating and buy from a super fabricator. Has that crossed your mind? We are very aware of the economies of scale and, while it’s true that there is no great fortune round the corner for us, there is a living. We have longstanding customers who we enjoy working with and, we believe, are happy with our service, price and quality. We have to be competitive and while I understand that some fabricators of our size may say that continuing fabricating is not worth the return, we are fabricators through and through, and will continue to be so.

And is it a matter of continuing to expand? It is. We have the machinery and the ability to go to a double day shift and still maintain

Customer support – fast track remake line

Ready to service the customers Stuga saw centre for the best optimisation and efficiency

our 5 day lead time on white profile. Colour is slightly longer at 10 days. We supply, essentially, in a 200 mile radius. We find this is efficient for both us and our customers and use a 7.5 tonner for long distance with around 80 to 90 frames on board. Vans such as a Renault Luton box and Transits are then used for more local delivery. We are also taking on another 3,000 sq ft unit and will then use that for composite door manufacture. In fact we are looking to extend the composite door offering with a 44mm door blank.

The Thermal Windows’ showroom hosts all the products they supply

Thermal Windows’ premises at Barnsley

And staffing levels?

High-tech welders

Aluminium bi-folding door

We have a personnel of 24 currently. And if you take their experience into account, it must be upwards of 150 years! It helps to have very experienced and knowledgeable staff and gives our customers confidence in our abilities.

Is technology of great importance to Thermal Windows?

we want customers we can work with and support.

It sounds as if you are investing for the future… The only investment is the additional unit. Cutting centres, corner cleaners and quad welders are all up to date machinery with the capacity we need, going forward.

Certainly our websites are important and we are about to launch a redesigned site for Thermal Windows. If you are talking online ordering, then no. There are 3 of us who provide the order processing and we find this works for both us and our customers. Simply, we can spot and query anomalies when orders are placed and we have saved innumerable remakes for customers by looking carefully at what they are ordering and querying if something doesn’t look right. It really is all about experience and that is something Thermal can offer the customer, which is of great value.

And the future?

‘Trusted Trader’ Paul Hardcastle and Patrick Tighe with the Eco Thermal certificate

www.glassnews.co.uk | July 2016

It’s definitely more of the same and continue to grow our customer base while looking after those who have supported us for a long time. It may sound silly but we want customers who fit our profile – people who want service, quality and a bit of a laugh! We enjoy what we do and that makes for good products and

We shall also continue to ensure our product portfolio offers what our customers need and if that means taking on new products, then we are certainly not afraid to do that.

So, all in all, this is one mid-sized fabricator that will continue to fabricate their own products? It is. I probably have the best part of another 20 years to work….what else am I going to do? Everything is owned and we have no debt so we can concentrate on producing quality goods and not worrying about finance.

Thanks Paul and it’s good to hear that those quiet, mid-sized companies can still be successful and have a place in our industry. READER ENQUIRY No: 0716/0111

VOICE OF THE INDUSTRY

What’s your opinion? Glass News’ ‘Voice of the Industry’ asks: “We’ve had the FIT Show with a lot of product launches to give the industry some impetus, but has the first half of 2016 lived up to budgetary expectations? And what of the rest of the year? Whether we, as a country, have voted to remain or leave the EU, what are your expectations for the second half of 2016?”

Ben Brocklesby Sales and Marketing Director, Origin

Martin Hitchin UK Chief Executive, REHAU

James Kiernan Finance Director, Mila

Peter Rowlands Managing Director, VBH

John Crittenden, Managing Director, Carl F Groupco

The first six months of 2016 have been Origin’s most successful to date. Origin was ranked number 34 in The Sunday Times Profit 100 list and launched its revolutionary new ordering and quotation system, ‘Sale Safe’. The company also experienced its biggest ever FIT Show, with more trade agents than ever wanting to join the Origin family.

We’ve had a very good first half – ahead of budget and up on last year. Part of that has obviously been down to the renewed consumer confidence which has benefited the whole industry, but it is also reflects the ongoing success of REHAU’s restructuring last year which has helped to make us more responsive and customer focused.

Mila has had a very satisfactory first half of the year – the first quarter exceeded expectations and the second quarter looks close to budget already.

VBH has had a very interesting time in the first half of 2016. FiT Show preparation and execution took a huge amount of resource and the follow up effort will continue into the months ahead. In addition we have invested heavily in new automated warehouse equipment, completing the installation in May. Roll on the rest of 2016!

This year’s FIT Show definitely had a buzz with a number of product announcements and advancements: this reflected considerable industry investment and an optimism from the sector.

Origin added to its strong, loyal and highly skilled workforce, which remains committed to its customers. Plus, it confirmed that all product ranges are experiencing double figure growth year-on-year.

While the EU referendum has certainly caused some uncertainty in the wider market, we certainly haven’t been any more adversely affected than anyone else. After all, REHAU has been in the UK for nearly 50 years and has an increasingly UK focused approach.

As to what the rest of the year holds, and no matter the Brexit outcome, Origin is well placed for a strong finish to 2016. The market is confident and robust, with increasing interest in both aluminium doors and windows. As long as Origin continues to focus on its service, quality and unrivalled lead times, the rest of 2016 will be as bright as the start. www.origin-global.com

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Looking ahead, REHAU customers will be delighted to know that they’ll be able to start buying the brand new AGILA sliding patio from September and the roll out of our 360ºPerformance customer marketing tool will soon be completed. We’re making our biggest ever investments this year in our Blaenau factory too so we’re certainly very confident about 2016 and beyond.

By the time this is published, we will of course know the EU referendum result, and we will probably be looking a bit more closely at the predictions made during the campaign – essentially, that a ‘remain’ vote could potentially unlock pent up demand and give the industry further impetus, while, if the dire predictions that were associated with a ‘leave’ vote are to be believed, there is the risk of an instant recession. As I see it, the market will find its own level, whether the UK is in the EU or not. But, we need not be spectators. Whatever the outcome, the winners in this industry will continue to be those businesses like Mila which remain agile in the given trading conditions and provide the best service and the most innovative products.

FiT gave the industry a big shot in the arm but the impact is not measurable in short term results marketing is a long term activity, so we’ll be back for FiT 2017. One of our big successes is the greenteQ Invisifold (slide/fold) door and window system which is already being championed by Kommerling, Rehau, Veka and Deceuninck with several other systems companies to follow. We can say that our new product launches are hitting the spot with fabricators, and, all things being equal, we expect our sales growth to continue in the second half. The impact of the remain/ leave campaigns could have a serious political and economic impact, so we just have to hold tight, and ride the storm!

Carl F Groupco were one of the companies hitting the headlines with the introduction of SmartSecure - this continued expansion means we are on a very strong footing moving forward. The successful brand launch means the first half of 2016 has certainly lived up to expectations. We are equally optimistic for the remainder of the year. Increasingly we are finding that fabricators are looking to add value to their offer through hardware. Additionally, we are working on more projects than ever before on our high end range, particularly door locks including the multitronic 881 electronic door lock, automatic locking 833 and 3* cylinders. The market appears to be evolving away from supplying discounted doors, investing in new technologies to differentiate their offer and this is good news for the industry.

July 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

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Andy Jones Sales and Marketing Director, Synseal Group

David Thornton Chairman, The Window Company (Contracts)

Graeme Bailey Managing Director, Business Micros

Martin Nettleton Managing Director, Euroglaze

For Synseal, the FIT Show provided us with the platform from which to launch the WarmCore Window and the Masterdor Craftsman.

In the first half of the year, we’ve had refurbishment contracts in place with new and existing clients in the social housing sector but volumes have been down somewhat compared with 2015. In new build, which now accounts for more than 25% of our turnover, we’ve been ahead of target, but there has been even more pressure than usual on price.

I would say that it has exceeded our expectations. We’ve just had our best ever quarter in terms of sales and we’re way ahead of our budget expectations.

May was a record breaking month for Euroglaze as we topped half a million pounds in sales for the very first time. We’ve seen month on month growth in 2016 of between 7 and 11% as demand from the trade market has surged ahead.

We also previewed the Celsius Glass panel for rigid roofs and the Stratus Lantern Roof – both due out later this year. Quarter one was slower than expected for us, but things really lifted in quarter two, with over 500 leads to follow up from the show! If you strip out new products, the Synseal Group is 2.5% up on core extrusion products year to date – that figure is north of 15% if you leave new products in and add back in fabricated products such as Vertical Sliders, Patio doors, WarmCore Bi-Fold doors and fabricated roofs – and we don’t see that slowing down. Personally, I don’t think whether we remain or leave the EU will have a massive impact on our day to day business, as we are not an export industry. I understand the importance for consumers, but still think it will be business as usual for most of us. I believe we will continue to see small amounts of growth across the industry for the rest of the year.

I expect that we will be on target in the second half of the year, but I don’t necessarily think that will make up for the shortfall we’ve seen in the first six months. From my perspective, the referendum and the possibility of leaving the EU seems to have brought about a ‘wait and see’ attitude in the public sector. Clients seem to have been thinking that they can wait until after the referendum and still achieve their spend. If that is true, then we are in for a very busy end to the year!

www.glassnews.co.uk | July 2016

The demand from the market for our EvoNet business management software is rocketing and it’s very much the default choice now for fabricators who want better control of their businesses. We’re busier than ever with bespoke versions of EvoNet as well - for customers who want to push its capabilities even further. There’s always a degree of confidentiality around our newest customers, but suffice to say, there are lots of big names in there. Judging by the volume and value of business we have out on quote at the moment, I’m very confident about the rest of the year too. We’ve got more developers and more new programmers on board and we’ve got our biggest ever team in technical installations and support so we can handle however much new business comes our way.

We supply nationally and it seems there’s a feel good factor amongst most of our customers because we’ve seen similar levels of growth right across the UK – from Newcastle to Kent. Obviously, we’re benefiting from the overall resurgence in house building and the ‘don’t move, improve’ trend but for Euroglaze in particular, the investments we’ve made in software, workforce development and lean manufacturing techniques have made us able to respond to the upsurge and grow with it. Despite the uncertainty over the referendum, we’re still on track to hit a £5m turnover for the first time this year.

Chris Baron & Chris Cooke Co-directors, Prefix Systems This years’ FIT Show was the most product rich in our history and with around 500 pre-qualified enquiries, certainly our most successful exhibition ever, highlighting the fact Prefix occupy centre stage in the market for extended living space. Yet again, we’ve experienced good growth at the start of 2106 to bolster our financial performance across the Group, with the prospects for the remainder of the year also looking buoyant. We’ve got a product range that’s more detailed and refined than any other conservatory or roofing specialist and with four separate sites, we have streamlined production across all of our product ranges, including our conservatory and WARMroof offerings. We will continue to invest in our employees, new product development, along with new technologies and and our customers will certainly benefit from this. Regardless of the outcome of the referendum, Prefix will continue to invest in the business and we’re planning on further double digit growth by the end of the year and that means our customers will have shared in this success too.

Stephen Nadin Managing Director, Endurance® Doors In the first half of 2016 we have experienced unprecedented sales and new business enquiries, as companies look to us for the supply of solid and secure timber composite doorsets and slabs. Sales for complete doorsets continue to be around 49% up on the previous year, while our slab only service is up over 250%. We’ve just invested in a new website and what we believe is the most robust and dynamic online Door Designer, that’s perfectly suited for desktop computer, tablet or phone. With a new 90-page consumer brochure about to go to print, I believe we’re firmly placed to maintain this incredible momentum. Our customers enjoy exemplary levels of service and a product with tangible USP’s. RocFoam technology, taped glazing apertures and the use of the proven CoolSkin door skins in nearly 90% of our doors have extended the life expectancy of our doors and vastly minimised service issues. So I do believe our success and growth will continue if we put our customers’ interests first.

VOICE OF THE INDUSTRY

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Jason McCabe Commercial Director, Clayton Glass

Stefan Seidel Managing Director, profine UK

Steve Hacking Operations Director, Supalite Roofs

Mick Clayton CEO, GQA Qualifications

Richard Kirman Sales and Marketing Manager, Truedor

Without question the FIT Show was an unprecedented success and our IGU sales and those of our specialist SMARTGLASS® brand have been strong all year, thanks to continued innovation and exemplary customer service, as recent business awards have also shown.

The first half of 2016 has been another strong period for Kömmerling and it was great to see a number of customers and other visitors to our stand at Fensterbau, where we dazzled guests with product innovation and entertainment from dawn til dusk.

Sales in the first half of the year have been extremely good and this is due to the ground-work we have done over the past few years. The second half of the year will see a huge number of product launches on our part. We introduced some of these at the FIT Show – the new MonoRoof, the ThermaBlind and others, and we have supplemented these with a range of other products to offer the market.

The FIT show certainly gave the whole industry some real impetus but the year had already seen an increased uptake of industry related qualifications – continuing the trend we had seen last year.

We are fortunate to be operating in a sector of the industry which is really growing – organically in one sense, and then through the drive of the companies within it and the range of new products which are being developed and launched.

The launch of SMARTGLASS® Dynamic was an overwhelming success and not only has it generated sales of the product in lantern roofs, but it has opened up other sales opportunities with a number of new customers. The introduction of SMARTGLASS®-W last year, as the sector’s first dedicated range of glass for conservatory doors, windows and also bi-folding doors, has also extended the proposition of dedicated glass where excessive solar heat gain is an issue. With the launch in the last few weeks of of SMARTGLASS® Ultra 86, the industry’s best performing roof glass and the option of pre-midday deliveries, we’re already well ahead of the pack and the prospects for the remainder of the year look overwhelmingly strong.

Our relatively new PremiLine Pro is by far and away the best PAS 24 and Secured by Design patio door in the market, with considerable enquiries and sales from existing customers and also new ones. Product innovation has also continued and we’ve just launched the PremiFold window and door system which slides, swings and folds. Our expectations for the remainder of the year are for continued strong sales in our newer systems, but also in our trusted C70 and O70 Gold® systems, which have been a firm favourite with both manufacturers and installers for a number of years. We fully expect to increase our market share, as our Kömmerling brand continues to excel and deliver real customer benefits.

We launched these products formally to our fabricators at our recent customer conference so that they can manufacture them and maximise the sales potential in what is a rapidly growing market – a market we expect to double over the next two years. It offers the consumer sector a really different product offering to what has been in the market for many years now and it is really starting to find its place – they are starting to understand tiled roofs and the benefits they bring and our fabricators and their installers are comfortable with it as a product. We see only growth in the second half of the year.

There is no doubt in my mind – and the figures are there to support it – that people are increasingly realising the benefits to their business of being qualified themselves, or having their key staff undertake industry relevant qualifications. It is a no-brainer – better qualified staff undertaking industry relevant learning will improve their performance as individuals, and the performance of the business as a whole. We are certainly not anticipating any downturn in the second half of the year, we believe there is now a trend towards qualifications and learning which will continue to grow not only this year but for a number of years to come. There are more initiatives which we at GQA will be launching very soon which will also support the growth of learning in the industry and the development of young people, new entrants to the market, and existing employees within it.

Steve Stewart CEO, Brisant Secure

The FIT show gave this growth spurt a further boost and the enthusiasm at the show for our products and our customer support package – the Truedor Partner Programme – was outstanding. New product development is a non-stop process with more and more variations coming into the market to support growth - and that is a good thing. The recent Consumer Protection Association industry survey carried out by Insight Data clearly pointed out that what the market wants is more new products and more selling opportunities, to sell to consumers. If we continue to bring out the new products and develop and sustain more support initiatives, then sales will continue to grow well into the second half of the year.

The first half of 2016 has been a success for Ultion, with sales far exceeding an ambitious budget. This was helped by the FIT show, as part of an overall strategy developing a market for premium locks. Our success so far shows that fabricators, installers, locksmiths and homeowners will all pay more to get more. When a product has real, stand-out benefits, it sells itself. Although sales of Ultion haven’t been affected, there are signs that the door market has slowed, as people have paused on projects until the Brexit poll is out of the way. Whatever the outcome of the referendum and its immediate effects, we won’t see the real results until the long term. Regardless of the economy or political climate, security remains a key issue for homeowners – with 85% saying it’s a priority - so we’re expecting the industry to keep switching to Ultion.

July 2016 | www.glassnews.co.uk

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Quick on the app-take:

Glass has leading role in latest XtremeDoor video Continuing in its ground-breaking yearlong video marketing strategy, composite door specialists Vista has released the latest video promoting its flagship XtremeDoor range, this time starring the product’s glass options (visit the XtremeDoor Youtube channel to see the clip). While best known for its impeccable security credentials, weather resistance and thermal efficiency, the XtremeDoor also comes with a huge choice of decorative glazing options. Vista can supply over a hundred glass designs, ranging from traditional bevels and leadwork to more complex contemporary motifs featuring stainless steel and fused-on colours, all manufactured in-house, by hand, by experienced craftsmen. “We’re incredibly proud of the vast range of glass options we can offer on the XtremeDoor,” said Keith Sadler, Vista managing director. “The hand-cut bevels and beautifully textured glass pieces made for stunning finished doors – without compromising on the exceptional all-round performance that’s the key characteristic of the XtremeDoor brand. Not only does XtremeDoor glass look fantastic, it’s available double or triple glazed and delivers superb thermal efficiency and sound insulation.” This latest video follows a crop of other recent promotional clips – including one focusing on the XtremeDoor’s five-point Yale locking mechanism, and another focusing on the product’s market-leading thermal efficiency,

GLASSOLUTIONS celebrates success of ongoing MyGlassolutions app rollout 19% better than that of its main competition. An increasing number of Vista clients are posting the videos on their own websites and in their showrooms, using them as a tool to entice new customers and boost conversions. Built using the industry-leading Nan Ya slab, and equipped with a triple-sealed outer frame as well as a five-point lock, XtremeDoor is widely acknowledged as one of the best composite doors currently available, extensively used in the private and social housing sectors. Boasting unparalleled thermal performance, weather resistance and general robustness, the XtremeDoor withstood both hurricane-force winds and Greater Manchester Police during durability tests. Founded in 1995, Vista has grown every year it’s been in business, steadily expanding to become one of the country’s biggest and most respected composite door manufacturers and uPVC panel manufacturers. The company was recently acquired by Eurocell and has capacity to manufacture more than 1,000 composite doors per week. For more information call 01516081423 or visit www.vistapanels.co.uk. READER ENQUIRY No: 0716/0112

The industry’s best high performance

window and roof glass, just got better! As part of its ongoing commitment to develop and improve products and their performance, Synseal Group is pleased to announce that, with immediate effect, Celsius Performance Glass customers will benefit from a formulation improvement to the Celsius Elite and Celsius One products. The new formulation offers increased protection against unwanted solar heat build-up, as well as reducing glare within a conservatory. Andy Jones, Sales and Marketing Director of the Synseal Group explains: ”Celsius Elite and Celsius One were already the leading high performance glass choices on the market, but that didn’t mean we sat back and relaxed. The Synseal Group is fully committed to further driving the market forward by developing and evolving its glass offering – and if this means making improvements on the best, then that’s what we’ll do!

“In terms of what this means to our customers, it’s quite simply; increased solar protection, improved visible light transmission and enhanced heat reflection - all at no extra cost. We haven’t introduced this as a premium option. This is our existing offering improved, meaning that our customers benefit.”

Leading glass manufacturer, processor and distributor GLASSOLUTIONS is celebrating the successful expansion of its new e-commerce app, MyGlassolutions, to an increasing number of locations across the country. Created for domestic building professionals, joiners, kitchen and bathroom installers, and others in the trade, MyGlassolutions allows users to order smaller volumes of glass than traditional supply methods allow, making it the ideal tool for small businesses and self-employed tradespeople. After a very positive ‘phase 1’ launch in Bristol and Cardiff, MyGlassolutions has enjoyed a successful rollout to cities in London, Scotland and Yorkshire. Using the MyGlassolutions app, tradespeople and building professionals in Aberdeen, Bradford, Bristol, Cardiff, Edinburgh, Hull, Kingstonupon-Thames and Liverpool can now order glass products using their mobile, tablet, laptop or desktop PC, with more locations due to be added in the coming months.

Using the app, MyGlassolutions users can configure their glass orders to the exact specification of their projects, choosing the dimensions and finish of their item as well as the type of glass and the product itself. In addition to DGUs and laminate glass, MyGlassolutions users can purchase numerous types of mirrors, cut-to-size stock glass, balustrade glazing, and patterned and backpainted glass. Offering instant quotations and options for online payment, MyGlassolutions’ functionality is ideal for busy building professionals on the go. Quotes can be saved for later retrieval and printable PDF quotes can be downloaded directly from the app – ideal for anyone at the customer quote stage. Delivery is also simple with MyGlassolutions: orders can be delivered directly to the installation site, or collected from a local GLASSOLUTIONS branch at any MyGlassolutionsenabled location. GLASSOLUTIONS Marketing Director, Mike Butterick, says: “Accessibility and versatility are everything in the digital age, and that’s what we aim to provide

with MyGlassolutions: an app which allows businesses large and small to access our extensive glass range, configure exactly the product they need to match their client’s budget, then schedule delivery to suit them, all the time being able to track their order so they can schedule their work confidently. “Additionally, MyGlassolutions gives GLASSOLUTIONS a new way to reach out to customers and provide a truly world-class manufacture and delivery service. We’re incredibly pleased that the app has been such a success in its current locations, and we’re looking forward to rolling it out further soon.” Available to download through both the App Store and Google Play, MyGlassolutions is now live in Aberdeen, Bradford, Bristol, Cardiff, Edinburgh, Hull, Kingston-upon-Thames and Liverpool, and will continue to be launched in locations across the country in the coming months. To find out more visit www.glassolutions.co.uk/ myglassolutions. READER ENQUIRY No: 0716/0114

Originally designed for use in conservatories and orangeries, Celsius Performance Glass utilises a Low-E and solar control combination coating, with an Argon filed cavity, to control the amount of visible light, UV and heat that pass through the glazed unit. Easy Clean technology has also been added to reduce maintenance requirements. Available across a range of Synseal Group products, Celsius Performance Glass is an easy consumer sell, with tangible benefits to customer homes. Andy concludes: “The Synseal Group is committed to delivering on quality. We constantly review and evaluate our offering to ensure our customers have access to the best products on the market.” For further information on the Synseal Group, visit www.synseal.com or call 01623 443200. READER ENQUIRY No: 0716/0113

www.glassnews.co.uk | July 2016

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SMARTGLASS ULTRA 86 SETS THE CONSERVATORY STANDARD Clayton Glass continue to push the boundaries in terms of what is technically achievable in conservatory glass with the launch of SMARTGLASS® Ultra 86. This glass sets new standards in terms of solar control, and with a G Value of just 0.14 it’s some 18% better than the nearest competitor. Its use is therefore recommended for the most demanding of conservatory installations.

This new SMARTGLASS® Ultra 86 development is available in an ultra-blue tint with true self cleaning and warm edge technologies, which is the standard across the SMARTGLASS® range. It’s also available in 5-7 working days direct to any UK postcode and with the additional option of a pre-midday delivery from Clayton Glass, IGU Manufacturer of the Year 2015 in the National Fenestration Awards.

SMARTGLASS® Ultra 86 is the very pinnacle in terms of glass technologies for conservatory, lantern roofs and glazed roof areas and currently is unsurpassed in the UK market. It reflects an impressive and sector leading 86% of the sun’s rays, while still offering a 15% visible light transmission, with a U-value of 1.0 W/m2K,

This new super-performance glass is also part of a range of solutions that includes the pioneering switchable SMARTGLASS® Dynamic, powered by SageGlass for lantern roofs and the recently introduced SMARTGLASS®-W. This is the industry’s first dedicated glass for conservatory side frames and bi-folding doors, where solar heat gain needs to be minimised. Jason McCabe, commercial director of Clayton Glass commented: ‘Yet again we’re pushing the boundaries of what is capable for conservatory and glazed roofing areas in terms of solar control and overall technical specification. SMARTGLASS® is the sector leader and for good reason, it’s the most comprehensive and capable range of glass in the sector and backed up by our renowned quality and service.’ For further information on the SMARTGLASS® range visit www.smart-glass.co.uk, e-mail enquiries@smart-glass.co.uk or call the sales office on 01207 288200. You can also add to their growing Twitter following @ClaytonGlass. READER ENQUIRY No: 0716/0115

TuffX supplies glass to state of the art contemporary home

New musical artwork sings the praises of Romag glass Bespoke laminated coloured glass from Romag is playing a different tune as the eye-catching centrepiece of a new musicallyinspired sculpture by one of London’s leading conceptual artists. American-born Julia Vogl created her work ‘Singing on Paddington Street’ for display on the outside wall of new apartments built by O’Shea Ltd and Galliard Homes in Paddington Street in Marylebone, which was a popular haunt for recording artists and aspiring musicians in the 1960s and 70s. Her contemporary design incorporates structurally designed glass, steel and natural sunlight, and has been created to inspire people to imagine the past in musical terms and guess the famous song depicted by the design. The 102 sq. m sculpture features 42 individual sections of subtle coloured Vanceva architectural glass measuring 1500mm x 300mm x 21.5mm - each piece of coloured glass represents a different musical note. The southern facing wall will also allow the sun to cast moving shadows of the coloured glass on the wall as it traverses across the sky. Each section of glass has been laminated, drilled and precision cut by Romag using its state-of-the-art computer-controlled waterjet cutting tables, drills, grinders and polishers at its HQ in Consett, County Durham. The North East-based firm also provided additional technical and specification expertise to specialist bespoke fabricators Weber Industries who project managed, fabricated and installed the work.

Guardian Glass introduces advanced glass that provides a comfortable environment inside conservatories and orangeries.

• Highlighting benefits of Guardian ClimaGuard® Blue glass for roof applications • Designed to be used together for year-round comfort

As well as its specialist toughened glass expertise, the company is also renowned for its customer orientated approach. This

is demonstrated in its nationwide delivery service with a standard turnaround of five working days, with an express service available on request. Contact us for further information on the range of products, from toughened laminated, heat strengthened, screen printed etc. Tel: 0845 3400 200 www.tuffxglass.co.uk READER ENQUIRY No: 0716/0117

Paul Cruddace, Romag’s sales and marketing director, said: “This is another prestigious project that reflects our technical expertise and skills in laminating structural, architectural glass to the highest quality and tolerance levels.” Gavin Weber, owner of Weber Industries, added: “We needed a supplier who would also be able to provide specification advice. Romag impressed with their expertise and ability to help with an eye-catching piece of art that will be a great addition to this busy area of the city.” Romag safety glass is stringently tested to ensure manufacturing processes meet and exceeds industry regulations and expectations. More details at www.romag.co.uk. READER ENQUIRY No: 0716/0116

A complete solutioN • Introducing Guardian Sun® solar control glass with low internal reflection

Specialist toughened safety glass manufacturer “TuffX” has supplied and delivered 15m2 of 10mm clear toughened safety glass to a state of the art contemporary home on the Welsh Borders. This has been fitted as part of their new staircase and mezzanine floor.

Romag’s glass is the eye-catching centrepiece of a new London artwork installation.

Bertrange, Luxembourg, June 13, 2016 – Guardian, a leading manufacturer of high performance architectural glass, has introduced Guardian Sun® in the UK and Ireland, a specially coated glass with solar control and thermal insulation (U-value of 1.0 W/m²K) properties, and an internal light reflection rate of 17%, one of the lowest currently available for this type of application. Guardian Sun glass is designed to provide year-round comfort for conservatory walls. With a high level of thermal insulation and a neutral colour, energy-efficient Guardian Sun glass helps to retain the room’s warmth

during cold periods whilst its advanced solar control properties block 57% of the sun’s heat, minimising overheating the room during hot periods. This outstanding performance delivers an improved energy balance and makes Guardian Sun ideally suited for wall glazing and window applications in conservatories and orangeries. Home owners benefit from comfort for the whole conservatory by using Guardian Sun glass in conjunction with recently introduced Guardian ClimaGuard® Blue glass for roof applications. In addition to substantial thermal insulation (U-value of 1.1 W/m²K) and solar control properties ClimaGuard Blue filters the sunlight helping to minimise glare, has self-cleaning properties and its blue colour makes even grey, dull days look more appealing. Steven Scrivens, European Market Segment Manager Residential at Guardian explains: “Most people decide to build conservatories and orangeries to extend their interior living space and it is essential for this space to be comfortable during all seasons. This is where Guardian glass is able to deliver

a complete and perfect solution. The ‘dream-team’ combination of Guardian Sun for the walls and ClimaGuard Blue for the roof will help provide a comfortable environment inside, no matter what the weather is doing outside.” To learn more about Guardian conservatory glass please watch the video explaining how Guardian glass products work together helping to enjoy conservatories and orangeries all year round www.guardianglass.co.uk/ conservatoryglass. Guardian Glass is exhibiting in hall 10/ stand A28 at glasstec (20-23 September 2016) in Düsseldorf, Germany. For more information please visit www.guardianglasstec.com. READER ENQUIRY No: 0716/0118

July 2016 | www.glassnews.co.uk

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Glass and glazing systems transform Olympic media centre

For Large Format IGU, Super Spacer and sedak Set a New Standard Edgetech, a Quanex company, and sedak, a Germany-based glass manufacturer, have broken boundaries for large format insulating glass unit (IGU) production with sedak’s innovative, largescale fully automated line, utilizing Edgetech’s Super Spacer® T-Spacer™ warmedge technology. With cutting-edge production techniques, sedak enables groundbreaking architectural designs that require large scale, high performance glass to come to life successfully and efficiently. The line, completed in 2015, has significantly enhanced productivity and has allowed sedak to go beyond the limits of what was previously physically and technologically possible for specialty architectural projects. The enormous units produced—up to 15 metres in length—come with significant challenges for

transportation along the line, particularly when it comes to the application of spacers. For its flexibility, performance and aesthetic benefits, sedak uses Super Spacer T-Spacer for large format IGUs. With its superior durability, the Edgetech solution effectively eliminates the potential for thermal stress drops along the edge seal and minimizes tension on the edge sealant. The spacer’s discreet appearance, along with the robotic precision of sedak’s manufacturing process, guarantees flawless edges without unsightly transitions or joints, contributing to sedak’s trademark transparent aesthetics. The Super Spacer T-Spacer triple-seal system meets the most stringent commercial requirements, including Silicone Structural Glazing (SSG), enabling sedak to deliver the highest level of IGU performance no matter the design demands.

As sedak continues to serve forward thinking architecture and design products with superior insulating glass, Edgetech’s Super Spacer T-Spacer will continue to be a critical part of the manufacturing process, boosting efficiency and performance without sacrificing aesthetics. To view a video of the how sedak’s automated line comes to life, visit www.sedak.com/ en/image-film. For more information about Edgetech Super Spacer T-Spacer, visit www.edgetechig.co.uk. READER ENQUIRY No: 0716/0119

Glass processing and IGU manufacture

distinct sectors - poll

A new snap poll by glass processing consumables, tooling and machinery manufacturer Bohle, suggests the glazing industry still sees glass processing as a distinct sector to IGU manufacture. The survey revealed that although 22 per cent of respondents said that they believed that IGU and glass processing sectors had merged, the vast majority of respondents (67 per cent) said that they believed that the remained distinct. A further 11 per cent were undecided. Dave Broxton, Managing Director Bohle, said the findings suggested that while the skills and expertise employed by glass processors meant that the sector was seen as being distinct from IGU manufacture, diversification had ‘muddied the water’. “Although the majority of respondents saw glass processing as distinct and separate to IGU manufacturing sectors, we

would suggest that there has been ‘coming together’ as strata within each, have diversified”, he said. Broxton continued: “We’re not talking about large IGU manufacturers suddenly turning their hand to craft work or vice versa. A number of medium and smaller IGU manufacturers have, however, expanded to offer products and services that have traditionally sat with glass processors. “What will be interesting to see is if with improved economic conditions, that diversification continues at the same rate as an evolution of the market or if glass processors and IGU manufactures revert to their core competencies.” The poll, found that as a whole, respondents were optimistic in their forecasts for continuing growth (67 per cent), with the remainder unsure. Retail and commercial sectors were seen as the main drivers of growth.

www.glassnews.co.uk | July 2016

A major project to transform the London 2012 Olympics and Paralympics media centre into a creative hub is nearing completion, with fire-resistant glazed atriums supplied by Devizes-based Wrightstyle, utilising specialist glass from Pyroguard. Here East is a new campus for the creative and digital industries, transforming the former press and broadcast centres on the Queen Elizabeth Olympic Park into 1.2 million sq ft of commercial space. Wrightstyle supplied three full-height steel curtain wall internal atriums, to a total project size of over 800 m2, combining fire resistance to 60 minutes of integrity and insulation with a high level of acoustic performance. Wrightstyle also supplied a large number of its unlatched 6050F1 doors to integrate seamlessly into the atriums over various levels, part of Wrightstyle’s commitment to offer complete and guaranteed glazing system solutions. Supplying to Lakesmere, the leading roofing, cladding and facade specialist, one of the atriums is now part of BT Sport’s new broadcasting centre, while the rest of Here East will include shared workspaces, public areas and a range of bars and restaurants.

Bohle offers an extensive range of consumables, tools and equipment for glass cutting and breaking; automatic glass cutting and glass processing machinery; glass bonding; handling, glazing and surface protection. The company launched its new 24/7 online ordering website, www.bohle-group. com last year. For more visit the Bohle website www.bohle-group. com email info@bohle.ltd.uk or call the customer services team free on 0800 616151 for more information. READER ENQUIRY No: 0716/0120

The ambition behind Here East is to create a community of offices, studio

spaces and a data centre, alongside new facilities for University College London, Loughborough University and Hackney Community College – a place for collaboration, entrepreneurship and learning. Wrightstyle also helped to transform the media centre for the 2004 Olympics and Paralympics in Athens, supplying over 41,000 m2 of steel glazing systems to create Golden Hall, now one of Greece’s foremost retail centres. The company, which is a European leader in the design, fabrication and supply of advanced steel and aluminium glazing systems, was also a supplier to the 2012 London main stadium and the adjacent ArcelorMittal Orbit, the 114.5 metre tall sculpture and observation tower. Pyroguard supplied Pyroguard T-EI60/25-3 VI for the project, a doubleglazed fire resistant glass specifically designed for use in steel profiles. The solution provides an hour of integrity and insulation from fire and optionally can be combined with counterpanes which offer additional performance characteristics such as solar control, thermal insulation, sound reduction, or attack protection. The Here East project was complicated by the need to accommodate sloping head screens and, due to the size

of the building, significant vertical and lateral movement. Wrightstyle’s design solution was to incorporate a speciallywelded anti-racking configuration with bespoke brackets. Wrightstyle worked closely and successfully with both Lakesmere and Laing O’Rourke, the main contractor, to comply with stringent supply chain management, as well as training the Lakesmere installation team to ensure compliance with the more complex requirements of the project. “Here East is all about transformative legacy planning – a hugely imaginative project to create jobs, encourage creative entrepreneurship, and foster further education,” said Lee Coates, Wrightstyle’s technical director. “Our advanced glazing systems allow ambient light to flood through the building, removing the more traditional internal walls that the designers saw as being barriers to networking and collaboration,” he said. “The building-height internal atrium at Here East uses steel-framed curtain walling with Pyroguard fire glass. On the ground floor, there is a subtle continuation of the stunning ‘dazzle camouflage’ frit pattern that wraps around the facade of the building, whilst upper floors mix in black spandrel panels. This project demonstrates that the use of fire rated glazing does not require any compromise in terms of design or performance,” said Simon Ellison, UK Head of Project Sales at Pyroguard. “The result at Here East is a transformational project that will further rejuvenate the east of London, became a destination for other Londoners and serve as a model for other regeneration projects across the UK,” he said. READER ENQUIRY No: 0716/0121

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HARDWARE Stainless steel are the buzz words of the moment. Mila’s Product Design Manager Paul Pearson talks to Glass News about what you need to know when selecting stainless steel hardware and reveals the manufacturing complexities that can impact on product quality.

Take two stainless steel handles – they both function and they both look very similar. But, in my experience, underneath, they can actually be as different as two pieces of furniture – one which is crafted from a piece of solid oak timber sawn, planed and sanded into shape, dove-tail jointed and lovingly waxed and the other produced from a chipboard veneered material, butt jointed and mechanically fixed. It doesn’t take a design expert to work out which one of these will still be functioning and look the same after five years, never mind 25 – and it’s very much the same case with stainless steel hardware. In recent years, stainless steel has become the ‘must have’ product in the doors market to protect against corrosion and of course to match the high end premium composite, timber and aluminium doors which are becoming so popular with homeowners looking to give their properties an instant visual upgrade. Most people will already know that there are various grades of stainless steel – 202, 430, 304 and 316 – each with better corrosion resistance than the previous. Mila uses only 304 and 316 for externally fitted hardware, for example. However, people may be less aware that the corrosion resistance and performance of stainless steel

hardware owes just as much to its design and construction as it does to the grade of material selected. A manufacturer whose design is driven by a cost base rather than by a ‘user centred’ approach focused around homeowners’ aspirations in terms of quality, strength, style, finish and security will, in my opinion, inevitably deliver an inferior result. In stainless steel terms, the cost vs quality debate is even more stark because, almost by definition, stainless steel is a premium option chosen by customers who have prioritised quality and durability. In developing Mila’s new Supa stainless steel range, our product design team started with the material itself and the materials

processing required, since these have such a big impact on all of the other design variables such as form, function, application, ergonomics, service life and environmental impact. Using only 304 or 316 grade material, our user centred approach meant we’ve opted for an investment casting or ‘lost wax’ process as it is also commonly known. This is effectively an ancient process that has been brought into the modern age. It is used in many industries from aerospace to jewellery and can produce everything from very small components to huge castings. We chose it because it produces components with extremely high shape definition, superior strength

and superior surface quality – all crucial for hardware.

needs of the factory and not the end-user.

Investment casting works by creating a basic casting shape from a mould that produces a wax pattern. These patterns are then assembled onto a central wax column and this column goes through a series of repeated dipping steps where a ceramic material (investment) is added in layers and left to dry. The wax pattern is then removed via a melting process in an autoclave and dried out at extremely high temperature. The molten stainless steel is poured into this cast and, once solidified, the investment shell is removed.

These often have poor production tolerances which mean that, when the product becomes a whole, it just does not have the inherent quality feel which is required. I’m seeing products made using thin gauge sheet stainless steel simply pressed to shape and others formed and assembled over a cheaper, mild steel sub-frame. It’s obvious that the corrosion resistance and security levels won’t be the same as a Mila Supa product and the quality, security and long term durability will leave the customer disappointed and the fabricator or installer facing remedial issues.

Secondary processes then come into play such as machining, grinding and polishing to leave a superior Mila Supa casting of the highest quality with no short cuts or compromises. Compare this with the cost driven approach which we’ve seen in stainless steel hardware components from some other suppliers. Here, it’s all about producing something which may give the appearance of a quality stainless steel product but which just uses standard production processes driven by the

In contrast, we are so confident about the quality of Mila’s Supa stainless steel range that we provide a 25 year guarantee and, because we have such an efficient manufacturing and supply chain, rest assured the products also come at a surprisingly affordable price. Tel: 01327 312400 www.mila.co.uk

READER ENQUIRY No: 0716/0122

July 2016 | www.glassnews.co.uk

0716/0123

KM535608

Supaâ&#x201E;˘ Stainless Steel Escutcheons & Pull Bars Intelligent design. Long-lasting finishes. Guaranteed for 25 years.

www.glassnews.co.uk | July 2016

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HARDWARE Adrian Vicker is Director and Hardware Specialist for Pace Resourcing – with over 30 years’ experience in the sector who better to advise on finding the right person for the job!

It might seem like a very obvious thing to say, but when it comes to recruitment every role has to be filled with exactly the right person to support the business aims of the employer - and every employee needs to be at the right company to fulfil their potential. If this meeting of circumstance occurs then the right people, enabled to perform to the best of their ability in the right environment will deliver increased profitability to the employer. It is not a complicated equation to understand in my view, but so often the importance of these basic facts are overlooked in the employment process.

“The right people, enabled to perform to the best of their ability in the right environment will deliver increased profitability to the employer’.”

Based on my own experiences throughout a 30-year career in the window and door industry, I know full well the implications to businesses of employing the ‘wrong’ people, and the impacts on individuals of moving to the wrong company. I’m sure most of us have witnessed this or indeed experienced it first hand – but in workplaces where there is simply no ‘fat’ in the team these days, good selection is vital. It is vital for the employer and for the employee. There are so many factors to consider when trying to identify someone with the right profile to work in your business – basic skills, of course, the right personality to carry out the job, and most crucially someone who can fit into your culture. I have been a part of sales and other teams in the past where a new arrival is announced to the team and you just know they are not the right fit – generally because they have not been recruited properly. More than anything else these days – a key ingredient is the ability of a new starter to fit into your culture. It is this ability which helps not only the new starter, but crucially all the existing personnel with whom they will be working to form a team and through that team ethic to deliver for the benefit of the company.

“Industry people recruiting people for the industry.” A great employee will not deliver on their potential if they don’t have the support of the rest of the team; more so they will upset the team dynamic in the business and cause negative performance results as a consequence. A lesser able employee with positive coaching can deliver more if they are a part of a positive team and business culture with everybody facing in the same direction.

Once a new employee has completed their induction, you must have a plan for the following twelve months to coach them on company culture, and the skills they need to do their job. Getting the right employee for your business is very achievable – it starts with good recruitment in whichever way you choose to do it. Understand the role you want to fill, understand the type of person you want to fill it, but most importantly ensure that the person you appoint fits fully into your business culture and give them all the support they need. Tel 0161 6417423 www.paceresourcing.co.uk READER ENQUIRY No: 0716/0124

Steve Jones, Adrian Vicker and Ian Miller are all a part of the Pace Resourcing team

July 2016 | www.glassnews.co.uk

HARDWARE EXPERT

The UK’s Leading Glass & Glazing Newspaper

Trojan’s new Athena Hinge is setting the bar once more New greenteQ TS007 1-Star Cylinder VBH has unveiled greenteQ Q-Star, its TS007:2014 1-star rated profile cylinder. Q-Star is the latest addition to VBH’s own greenteQ range and sits alongside Gamma, the company’s standard 6 pin antidrill product. Q-Star was previewed at April’s FiT Show and VBH advise that it met with a great deal of approval from fabricators and installers. The cylinder features effective protection against bumping, picking and drilling, and is designed to be used with a 2-star door handle to provide full 3-star protection to TS007.

“Unlike some cylinders, both sides of Q-Star include all the security features. This means that the fabricator needs to stock just one product regardless of whether the cylinder is being fitted to an inward or outward opening door.”

VBH will be introducing a greenteQ 2-star handle later this year. Both sides feature a sacrificial break point to hamper attempts to gain entry by snapping and extracting the cylinder. The key will still operate the cylinder after snapping at these points, giving the user the opportunity to gain access to the dwelling while a replacement is arranged.

The Trojan Group has a policy of bringing competitive hardware products to the market, so it’s no surprise that the introduction of their new Athena Door Hinge is attracting so much attention. Tony Chadwick, Group Managing Director of Trojan explains, “As a business we are constantly looking at ways to help our customers and bring the latest innovation in hardware design to the market. The introduction of our New Athena Door Hinge is packed with patented features that makes it a real game-changer in hinge design.”

Trojan’s first aim when developing the hinge was to produce something that was exceptionally strong. The Athena Door Hinge has, amongst other strength features, a double knuckle for increased load bearing. The result is that three Athena Door Hinges have a combined carrying weight of 100kg, which makes them perfect for heavy duty applications.

position, which will make life much easier when installing. It has also been designed so the door can simply be lifted on and lifted off when the hinge is being fitted.

Due to its intelligent design, the Athena Door Hinge is fast to fit during fabrication and is supplied preassembled so you can fit it straight from the box. It will also fit into any fabrication set up because one product fits all standard eurogroove systems.

Another key feature of the Athena Hinge is the slim aesthetically pleasing design with its unobtrusive appearance. It offers a clean finish because there are no unsightly gaps visible when adjustment has been completed, unlike other hinges on the market today. The hinge is available in White, Black, Brown Oak (UV stabilised), Polished Chrome, PVD Gold, Satin Silver and any RAL colour so will suit any decor. It’s also PAS 24 compatible.

The Athena Door Hinge uses full float technology which means visual alignment and easy, accurate and independent 3D adjustment with the door in the closed

The quality of the Athena Door Hinge is evident in its testing results. It has been corrosion tested to the requirements of BS EN 1670 and the painted

finishes achieve Grade 5 and the plated finishes Grade 4. The RAL colour option has successfully achieved up to 1000 hours’ neutral salt spray testing and comes with a tenyear surface finish guarantee. The hinge conforms to BS EN 1191 and has been tested to 100,000 cycles. And like all Trojan products, it comes with a ten-year mechanical guarantee too. The product was officially unveiled at this year’s FIT Show where it attracted a great deal of attention for its quality and innovation. Tony concludes, “Our products are designed to give fabricators and installers what they need. Early feedback suggests that the Athena Hinge will be a valuable addition to our range.” Tel: 01922 713 933 www.trojangroup.com READER ENQUIRY No: 0716/0126

Both ends are marked with the greenteQ ‘Q’ mark and a star to clearly denote it as a TS007 1 star approved cylinder. The side of the cylinder is also stamped TS007:2014 and with the VBH item number to aid identification as a TS007 product. Each cylinder is supplied with 3 keys with an attractive Q-branded black fob. Marketing Manager Gary Gleeson says ‘Unlike some cylinders, both sides of Q-Star include all the security features. This means that the fabricator needs to stock just one product regardless of whether the cylinder is being fitted to an inward or outward opening door. Those who have seen Q-Star love the look and feel of the black key fob, and agree that it reinforces the message to the end user that Q-Star is a quality product.’ More information on Q-Star can be downloaded from www.vbhgb.com or can be requested by calling VBH on 01634 263300. READER ENQUIRY No: 0716/0125

www.glassnews.co.uk | July 2016

The UK’s Leading Glass & Glazing Newspaper

HARDWARE

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HARDWARE EXPERT

Carl F Groupco’s Technical Manager, John Mitchell, talks about the importance of evolving hardware lines to drive innovation. John explains how the established hardware supplier provides supporting services that go much further than product shipment to enable customers to stay ahead of market trends. Some of the company’s most significant current products in its catalogue are also detailed. We pride ourselves in understanding technical specifications, and we invest considerable time in keeping abreast of regulations that impact the industry – this is quite a commitment, but it reaps rewards resulting in long-term customer relationships and a range that is recognised by the industry as both comprehensive and innovative. We also have excellent working relationships with the industry’s leading technical experts, which means we are well placed to advise our customers. No report on Carl F Groupco’s hardware expertise would be complete without mentioning FUHR’s locking innovations. The FUHR 881 for example is at the heart of SmartSecure, our pioneering new electronic door locking and smart access control brand. The fully motorised system drives locking points to secure and open the door. Security is maintained as the lock engages every time the door is closed. A concealed design is also a highly attractive selling point - the transformer and power transfer between frame and sash is fitted into the door, which enhances aesthetics and minimises trailing or hanging cables. “SmartSecure is an extremely exciting electronic introduction that puts us at the forefront of next generation locking technology.” The system is particularly appealing to fabricators due to its flexibility. Not only can it be operated using virtually any access control system, it can also be integrated into existing alarm and building management systems: we are already working on a number of high specification, bespoke projects requiring this customisation. “FUHR’s 833 design addresses warping.” We also offer FUHR’s 833 automatic locking solution which automatically engages all locking points on closing. The design centres on magnets set in the keeps which means that, when the door is closed, auto-latching deadbolts are thrown and secured

Market leading, high quality hardware lines available from Carl F Groupco include: • Cotswold Architectural • FUHR • Greenwood • Ingenious • HOPPE • Kenrick • MACO • PN • RW Simon • Siegenia • Strand • Trojan SmartSecure – Carl F Groupco’s pioneering electronic door locking and smart access control brand.

into the frame. Available for nearly 10 years, the 833 is currently catching customers’ attention for its ability to greatly reduce the impact of door warping by ensuring that the top and bottom of the door is held in place every time the door is closed. With increasing popularity of composite doors, the issue of door warping needs to be addressed. Although standard lift lever multipoint locks are a secure solution, a reliance on home owners lifting a lever to fully engage all locking points is an area of concern and our customers have reported instances of high levels of call backs. As a result, there is strong demand for the 833 that engages all locking points securely every time the door is closed. “Recent introductions include the Ingenious.”

With regards to recent additions to our catalogue, the Ingenious multipoint door lock range offers a fully tested and accredited, yet economic, door locking product backed by our comprehensive technical support service that we provide for all lines. Both products in the range, the Duplex and the Professional, have achieved half a million indicative cycle testing which is equivalent to 100 years mechanical use and both have PAS 24/ Secured by Design status. The Duplex is particularly innovative due to its double hook locking points. With a history dating back over 50 years and over 5,000 product lines in our catalogue, Carl F Groupco is established as a leading UK hardware distributor. Headquartered in Peterborough, we are also represented in Scotland with a Cumbernauld distribution facility.

Tel: 01733 393330 www.carlfgroupco.co.uk www.smartsecure.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

READER ENQUIRY No: 0716/0127

July 2016 | www.glassnews.co.uk

Tap into SmartConnect easy Keyless operation of the FUHR 881 motorised multipoint lock from your smart phone

Radio keypad

Radio transponder reader

Radio keypad

Radio transponder reader

Carl F Carl F Groupco

Groupco

SmartTouch comfort access system SmartTouch comfort access system

Carl F Groupco Limited Peterborough Head Office Carl F Groupco Limited Culley Court Peterborough Head Office Orton Southgate Culley Court Peterborough Orton Southgate PE2Peterborough 6WA PE2 6WA

Tel: 01733 393330 Fax: 01733 Tel: 01733393336 393330 Fax: 01733 393336

Radio fingerprint scanner Radio fingerprint scanner

Carl F Groupco Scotland Carl F Groupco 33 Deerdykes View Scotland Westfield Industrial Estate 33 Deerdykes View Cumbernauld Westfield Industrial Estate G68 9HN Cumbernauld G68 9HN

Tel: 01236 721557 Fax:01236 01236 721568 Tel: 721557 Fax: 01236 721568

Radio Keys Radio Keys

0716/0128

www.smartsecure.co.uk

www.smartsecure.co.uk www.carlfgroupco.co.uk www.carlfgroupco.co.uk

www.glassnews.co.uk | July 2016 13773 CAF Smart Secure A4 ad (9) JT.indd 1

13773 CAF Smart Secure A4 ad (9) JT.indd 1

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NEW HARDWARE

New traditional hardware range

UPGRADES FROM TRUFRAME

from Window Widgets

TruFrame have recently upgraded their hardware range with a free upgrade to Yale friction stays and a new suited range from Mila, along with the promise of extended warranties, as the Liniar fabricator continues to invest in products from proven, quality-led global partners.

A new range of key locking Monkey Tail and Pear Drop Handles, Pegs and Stays are now available from Window Widgets, the leading supplier of ancillaries and hardware. The hardware is available in nine different colours: Pewter Patina, White, Antique Bronze, Polished Chrome, Electro Gold, Black, Satin Chrome, Bronze Red Tint and Graphite.

Yale branded friction stays are now a free upgrade with the added re-assurance of a 10-year warranty, while the Yale shootbolt option for all casement windows now boasts a comprehensive lifetime warranty. This includes compensation in the unlikely event of a break in of up to £1,000 for home insurance excess and the same amount towards repairs or replacements, call out fees and up to £1,000 for general compensation, which combined makes for the most robust financial pledge of any hardware warranty in the UK.

Managing Director Dan Gill says: “Our extensive colour range means there’s something for every property. Homeowners want hardware to complement the character of their home but colour choice is often limited. They will love this traditional hardware range. We’ve really opened up the options for them.” The handles are available with 15mm to 55mm spindle lengths so they fit comfortably on any system. “We like to create products that solve common problems,” Dan adds. “Our range of hardware works on slim sash sections as well as regular, has proper key locking so

homeowners don’t have to use grub screws that can scratch the handles, and is designed perfectly so it doesn’t knock when the sash is opened. Best of all, the range works with all sash designs whether PVC-U or aluminium, so everyone can have the traditional look if they want it!”

To see more of Window Widgets beautiful traditional hardware and ancillary ranges visit www.windowwidgets.co.uk, follow @ WindowWidgets, or call 01452 300912. READER ENQUIRY No: 0716/0129

ERA & Neighbourhood Watch partner with five year sponsorship agreement From 1st June 2016, leading manufacturer of home security solutions ERA will partner with Neighbourhood Watch in a five year sponsorship agreement, working towards a common goal of reducing crime and keeping communities safe.

offer crime prevention advice and encourage households up and down the country to take advantage of the opportunity we’ve opened up with the MLA to have a professional locksmith visit their home and at no cost provide an assessment of their home security.”

Neighbourhood Watch is the largest voluntary movement in England and Wales with 173,000 co-ordinators and 3.8 million member households. Every week volunteers share information to help keep themselves, their homes and their community’s safe from crime and the charities distinctive, round yellow signs have become one of the best known brands within the crime prevention sector. It’s a perfect match for ERA, a great British company keeping homes safe for over 175 years with high quality locks, hinges and handles for residential doors and windows.

Kate Algate, Operations Director at Neighbourhood Watch, describes how the charity will benefit from ERA’s involvement: “ERA has a fantastic range of products

offering impressive levels of home security and ERA’s backing will help us to provide greater levels of support to a larger number of homes nationwide. We’re delighted to have them on board.” For more information about ERA’s free home security survey, visit www.erahomesecurity.com. READER ENQUIRY No: 0716/0130

The new Mila offering extends to all handles, espag locks and composite door hardware for the solid and secure Endurance® Doors range. There’s a 10-year mechanical warranty on everything, backed up by a 10 year surface finish warranty on all powder coated finishes and 5 years for the PVD plated colours and brushed silver. David Firmager, managing director of TruFrame commented: ‘As much as we rely on Liniar as our proven profile partner, we’ve built the same level of trust and understanding with Yale and Mila. It’s now a true partnership with each of these key hardware suppliers, who we believe offer the very best products in terms of design and long-lasting performance. He continues: ‘With the recent decision to change to the Avocet 3-Star ATK cylinder which carries Secured by Design, a stamped British Kitemark and is tested to the highest Sold Secure Diamond standard by the Master Locksmiths Association, we now believe we have the strongest hardware range in the uPVC manufacturing sector.’ See the ‘Complete Package’ video on TruFrame’s YouTube channel to find out why so many companies are changing to TruFrame. For other information call the sales department on 01664 410 140 or email the marketing team directly on marketing@truframe.co.uk. You can also add to their growing following on Twitter @TruFrame.

In 2015 ERA joined forces with the Master Locksmiths Association (MLA) to offer a free home security survey to every homeowner in the UK. What’s more, ERA’s position in the market has moved toward total home security, with innovative additions to the product range such as wireless alarms, IP camera technology and video intercoms. With these developments in mind, the team at ERA have been looking for an effective partnership to help reach even more homeowners interested in protecting their homes. Will Butler, Marketing and Innovation Director at ERA explains: “Supporting Neighbourhood Watch feels like a natural alliance for ERA. Working together we can

READER ENQUIRY No: 0716/0131

July 2016 | www.glassnews.co.uk

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KENRICK MARKS DOUBLE GROWTH WITH TOTAL HARDWARE STAINLESS STEEL ESCUTCHEONS Total Hardware has celebrated another year of impressive growth with the company achieving recordbreaking sales with not one, but two locking systems from its long-standing partner Kenrick. The Leeds-based distributor has trebled its sales of Kenrick’s Interceptor high security espagnolette in just three months and has also seen sales of Kenrick’s Standard Euro Profile cylinders leap by 40% in the last year. Chris Pell, General Manager at Total Hardware, explains: “It has been a fantastic period of growth for our business and we are really pleased to mark this great double success with Kenrick. Our long alliance with Kenrick dates back to when Total Hardware was established in 2004 and it has stood the test of time because Kenrick delivers consistently high quality products at competitive prices, which is just what the fabricator wants. With such high volumes in this sector, a reliable service is essential and Kenrick has been instrumental in helping us to maintain our very high standards of distribution. “Kenrick anticipates market demand and develops

innovative, price competitive products to cater for that demand. Our amazing sales of the Interceptor, for instance, are directly attributed to the introduction of Document Q. The new regulation stipulates that hardware supplied in new build applications must satisfy PAS24:2012 as the minimum standard for compliance. Kenrick’s Interceptor high security espagnolette comfortably achieves this standard and is the most economical solution for installers and fabricators, which is why sales have increased threefold in three months.” Steve Williams, Kenrick’s Sales and Marketing Director, added: “We’re delighted to celebrate this double milestone

with Total Hardware. Our 12-year partnership with them is built on trust, reliability and innovation. We’ll be working on some exciting product developments in the near future and I’m looking forward to collaborating with Total Hardware and extending their strong portfolio of high security hardware solutions.” The Kenrick Interceptor features a non-crop design to help fabricators to minimise assembly time and maximise efficiency. For greater security, the Interceptor integrates twin locking and profile related keeps with a night vent facility. It has been designed to fit most Eurogroove systems. It is available in a 20mm and 22mm backset, 7.5mm and 9mm cam height and in

bar sizes from 280mm to 1400mm. Kenrick’s range of Standard six pin cylinders is available in all popular sizes. Options include half cylinders, key-key and key-thumb cylinders. The cylinder has been successfully tested in accordance with BS EN 1303:2005 by Exova in Warrington. It comfortably achieved 100,000 operations during cycle testing and attained a premium result for corrosion resistance with a 96-hour salt spray test rating. The cylinder also achieved an overall grade 3 for key related security. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the fourpoint Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 www.kenricks.co.uk READER ENQUIRY No: 0716/0132

Steve Williams and Chris Pell

The West’s best doors now available with leading lock Ambitious Bristol based fabricator The Window Outlet, one of the fastestgrowing businesses in glass and glazing, has partnered with leading lock suppliers Ultion to offer highsecurity Ultion Cylinders as standard on all its Solidor composite doors, and as an optional extra on all of its aluminium doors. Where many standard locks are highly susceptible to snapping, Ultion’s innovative system shifts into lockdown mode when physically attacked, putting the central cam lock down, and engaging two sacrificial sections protected with molybdenum, a substance 25% denser than iron. Ultion locks have been tested to the highest TS007

standard of 3 stars, and feature 11 pins that can create a staggering 249,970 pin combinations. Also, whereas the anti-snap capabilities of many locks are completely nullified if the key is left in the lock, Ultion Cylinders are snap-proof regardless. “It’s a fact – locks matter,” said The Window Outlet MD Ben Warren. “According to the Office of National Statistics, 73% of household break-ins focus on the front door. When end-users are selecting a door product, security is at the forefront of their mind – and offering your customers chance to upgrade to an Ultion Cylinder is the perfect way to win over securityconscious end-users. It’s also a way for our trade clients to

www.glassnews.co.uk | July 2016

The Window Outlet are famed for offering a 24-hour quote turnaround and quick lead times on all aluminium products – which was one of the main reasons company MD Ben Warren was recently shortlisted for the Trailblazer Awards, an event

Mila has launched a new range of stylish escutcheons to add to its Supa range of stainless steel door hardware. Designed specifically to complement Mila’s range of Supa pull bars launched at the start of the year, they give customers the chance to choose a perfectly suited stainless steel solution for their doors with all of the proven ‘Supa hero’ benefits of strength, reliability and corrosion resistance. Supplied in two grades of stainless steel – standard 304 and marine grade 316, the escutcheons are available in a choice of standard or pull variants, both with the option of Secured by Design accreditation. The Secured by Design versions are even etched with the familiar security logo on the outside and with the BSI Kitemark on the inside to provide additional reassurance for homeowners. They are also available in three finishes – polished or brushed stainless steel or polished gold, so that buyers can choose the finish they prefer to coordinate with the distinctive polished and brushed sections on Mila’s Duo finish pull bars. Like the rest of the Supa range, the escutcheons come with a 25 year guarantee, which Mila says it can offer because of its rigorous approach to material specification and testing.

differentiate themselves in an increasingly crowded and competitive market.” The Ultion is now a standard feature on the Window Outlet’s composite door, which is made with the Solidor slab and Kommerling outer frame, and is an optional upgrade on all aluminium doors, which are made with a choice of AlUK, Reynaers and Exlabesa (formerly known as Kaye Building Systems) profiles.

JOIN MILA’S SUPA LINE UP

Richard Gyde, Mila’s Managing Director, says: “Customers buying the Supa range from Mila have complete peace of mind that it comes with a certificate

Ben Warren, MD

which is run by prestigious South West magazine, Business Leader. The company supplies installers across the South West of England and beyond. For more information visit www.the-window-outlet. co.uk or call 0117 405 8488. READER ENQUIRY No: 0716/0133

of conformity to guarantee the grade and quality of the stainless steel, and that it has been exhaustively tested at every stage of manufacture. “Stainless steel hardware is emerging as a key differentiator for companies working in the retail sector in particular because it offers an easy route to corrosion resistance even in coastal and highly polluted environments, but it’s essential that they choose the right supply partner because not all stainless steel is the same.” Mila’s Supa escutcheons are in stock now for next day delivery. Mila’s Supa pull bars and Supa door handles are also in stock, and door knockers, letter plates and high security handles will be added to the range soon. Further information is available at: www.mila.co.uk. READER ENQUIRY No: 0716/0134

NEW PRODUCTS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

New from Kayflow is a range of easy-fit gutter adaptors designed to join different rainwater profiles.

NEW ADAPTORS & MORE FROM KAYFLOW

New from rainwater-goods specialists Kayflow, is a range of easy-fit gutter adaptors specifically designed to join different rainwater profiles in those awkward places where a continuous flow is required from one system to another.

The new range includes handed square/ogee, round/ogee, deep/ogee as well as reversible deep/ round and deep/square adaptors. All are available in the popular Black/White/Brown colours. Also new to the range is a 110mm diameter Downpipe Shoe for the awesome Kayflow SuperDeep170 high capacity, commercial and heavy duty domestic gutter system.

Kayflow SuperDeep170 is one of the largest and toughest rainwater systems available of its kind. At 170mm rim to rim, SuperDeep170 has a huge reservoir but is also designed to move water rapidly into and down a 100mm or 110mm diameter downpipe. Further expanding the Kayflow range is a new, Anthracite Grey colourway [RAL7016],

manufactured in the standard DeepFlow profile. The Antharacite Grey shade has been formulated as the perfect match for window, door and facia systems with the same colour reference. For further information on the entire KayFlow range of domestic and commercial guttering, underground and soil drainage systems: Tel: 01827 317269 info@kayflow.co.uk www.kayflow.co.uk

READER ENQUIRY No: 0716/0135

July 2016 | www.glassnews.co.uk

TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

GLAZPART CONSIDERS

IT A TRUFIT FOR TRADE COUNTERS The newly revised BS8213-4:2016 code of practice for installing windows and external door sets now includes fitting tapes alongside traditional wet sealant methods. It’s a case of right place, right time as TruFit®, expanding foam edge tape from Edgetech UK, is added to the Glazpart Trade Counter product range.

continuously developed its range to meet the increasing demands on window installers. “The rise in popularity of trade counters has given Glazpart the opportunity to supply them with essential, top-quality consumables for window installation companies,” says Dean Bradley, Sales and Marketing Manager at Glazpart. “We’ve had an impressive response to TruFit, especially as the regulations to include foam fitting tapes happened so recently. People are sometimes hesitant to change the traditional ways that they’ve tried and tested for years to something that is so different. But once installers start using TruFit, they think it’s fantastic. “It’s all about getting the message

it’s about the quality and durability of the finish which can be achieved and obviously cost savings are always of interest to companies. “Glazpart featured TruFit on its stand at April’s FIT Show. It generated a lot of interest from prospective customers and it was really helpful to be able to take them to the Edgetech stand to give them live demonstrations. “Edgetech’s support and experience has really helped us get the supply going and we think it’s a fantastic addition to our trade counter products range, offering a kit of essential consumables to make fitting windows easy for even the smallest installation teams.” For more information on how TruFit can change the way you install windows, visit www. edgetechig.co.uk/products/trufit/ or ask for it at your local trade counter.

across to installers that they can Supplying trade counters differentiate themselves and build throughout the country with in greater value for consumers by window installation essentials, using TruFit. In the bigger picture, in its 35 years Glazpart has Trickle Vent Advert_210mmx144mm_0714_Layout 1 01/08/2014 09:08 Page 1

The Glazpart stand at FIT Show 2016 featured TruFit, expanding foam edge tape from Edgetech UK.

READER ENQUIRY No: 0716/0136

0716/0137

Trickle Vent Advert_210mmx144mm_0714_Layout 1 01/08/2014 09:08 Page 1

Tricklevents from Glazpart

No. 96/3217

Trickle Vent Advert_210mmx144mm_0714_Layout 1 01/08/2014 09:08 Page 1

Tricklevents Have you chosen your from colourGlazpart yet? HaveGlazpart you chosen your colour yet? Tricklevents from

No. 96/3217

Have you chosen your colour yet?

For more information or to find your local stockist visit: For more information or to find your local stockist visit: For more information or to find yourglazpart.com/products/trickle-ventilation/ local stockist visit: glazpart.com/products/trickle-ventilation/ to see our rangeglazpart.com/products/trickle-ventilation/ of BBA certified vents or call to see our range of BBA certified vents or call 01295 264533 to speak with one of the team. 01295 to see our range of BBA certified vents or 264533 call to speak with one of the team. 01295 264533 to speak with one of the team.

www.glassnews.co.uk | July 2016

TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

Knowledge is key

for the National Plastics difference Geoff Foster, Managing Director of National Plastics, the UK’s largest independent trade counter network, discusses why knowing your customers and having the knowledge to support them has proved to be a winning formula for his company. It’s 10 o’clock in the morning and already 40% of our daily sales are done. Over the counter sales have been busy and deliveries that are required on site first thing have been completed and the vans have already returned for the second round of deliveries. It’s knowing our customers’ habits that has made National Plastics the best in the industry today. It’s also vitally important to our customers that the products they need to complete the job are available in stock or can be delivered to site in readiness to begin the day’s installations; they have to have confidence in us having the stock in the first place. That’s why we tend to defy what would normally be considered ‘best practice’ and don’t just offer a ‘just in time’ service as we always hold significantly more

by customer requirements and taste. Now in the case of silicone, I really do mean taste as I swear some guys make their choice of silicone purely on how it actually tastes! We even know who the left and right handed installers are by the silicone wipe marks on their overalls!

Geoff Foster, Managing Director, National Plastics

stock than we would need. We typically keep over 60 days of stock at any one time and have over £2m around the depots to draw from. We have always recognised that it’s our customers that must come first and we need to give them the confidence that even if they have had a heavy night out yesterday, we still have the stock needed without them having to think too hard that morning! Product range is also important and we pride ourselves on being the ultimate ‘one stop shop’. It’s an over-used phrase in this industry but it sums up National Plastics perfectly due to the extensive product range we offer. For the vast majority of major product lines, we offer a choice of suppliers. That choice is determined

As you can see, while we are very serious about what we do, we like to keep the customer smiling. After all, who wants to visit a depot where the team are miserable! We pride ourselves, not only on our product and industry knowledge but on keeping the customer happy. Due to the loyalty of our customers, good solid relationships have been built over time and this is important to us. It means they trust us, trust our products and trust our service. But we do this in a professional and not overtly formal approach. We even have been known to make a cup of coffee when they come in. But when it comes

down to assisting customers in specifying the right products for the right jobs, there’s none better than the guys in the depots! And if they don’t have the answer, which is very rare, we have an extensive network of regional support managers and suppliers who are always willing to offer advice and support. Having worked for over two decades in this industry, I know the day doesn’t end at 5.00pm for our customers and so it doesn’t end for National Plastics either. We have developed on line ordering and an app for both Android and IOS platforms that guides our customers through the product range, informs them of special offers and even shows them where their nearest depot is. We have introduced a dedicated customer support helpline that is answered by real person in a real office not an impersonal call centre. So in short, National Plastics is open for business 24/7 with initiatives designed to help our customers. We also enjoy partnering with our suppliers, whether it’s advanced training, new product development or registered installer schemes. This ensures our customers have the best products and initiatives to make a difference to their business in their area. After all, if they don’t win the business, we don’t get the order. While my approach may seem a little unorthodox to some, it is clearly one that works for our customers and for National Plastics. The success of a business is often measured in numbers and in our case with have increased our turnover by £10 million in the last five years. So, why not call in and discover the National Plastics difference for yourself? We are not perfect but we do understand, we will go the extra mile and most importantly, we won’t let you down. READER ENQUIRY No: 0716/0138

“Due to the loyalty of our customers, good solid relationships have been built over time and this is important to us. It means they trust us, trust our products and trust our service.” 82

July 2016 | www.glassnews.co.uk

TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

Shop online or find your local depot Open an Account today!

Whatever you want,

we’ve got it! With thousands of products in stock at extremely competitive prices, we supply quality specialist building products for the window industry. * Minimum order value may apply, Available in England and Wales.

REFURBISHED TRADE COUNTER AND SHOWROOM SEALS HARDWARE DISTRIBUTOR’S EXPERTISE Sealco, leading independent distributor of window and door hardware, has completed a major refurbishment of its Falkirk HQ to support its exceptional service to customers. The renovation includes a new trade counter and showroom, plus a significant expansion of the company’s offices. Meanwhile, the addition of a second warehouse has increased Sealco’s capacity to hold stock of more than 4,000 product lines. Visitors to Sealco are now welcomed to a modern, eye-catching trade counter, which backs onto the office so that Sealco staff can immediately tend to customer needs. Frosted glass partitions allow customers a glimpse of the busy office environment behind the showroom. “We’ve always been a friendly, transparent company and we wanted our premises to reflect that. Feedback from visitors has been really positive,” confirms Alan Malcolm, Sales Director at Sealco. The new arrangement of the offices provides a clear, intuitive path between the company’s management, sales, customer service and accounts team. “We’re growing fast and without careful planning that can lead to confusion and

www.glassnews.co.uk | July 2016

clutter. So we’ve rebuilt everything in a way that future-proofs us as we continue to develop.” Crucially, the transformation also shows off some of Sealco’s extensive range. “We have fantastic solutions that add value for our customers, so we figured it made sense to use some of them ourselves,” Alan explains. The showroom contains a carefully selected cross-section of products from the Sealco catalogue, including big names like Yale, MACO and GU as well as the in-house Endurance brand.

nd online a t* o p e in d

Let National Plastics become your trade partner - today! Massive selection including: • Windows, Doors & Conservatories • Fascias & Soffits • Guttering & Drainage • Cladding Panels • Roofline & Guttering

All interior doors have been made using Sealco’s new prepped composite door offering, displaying the unusual profiles that can be created and finished with high-quality hardware. Similarly, the main thoroughfare between offices and warehouse also benefits from a pocket door to make the optimum use of space. The company has also acquired a second warehouse, increasing capacity by 15% as the company looks to fulfil its ambition to be the UK’s first choice for door and window hardware needs. Alan confirms: “We now hold around £1m in stock at any time, meaning we can easily fulfil our commitment to next day delivery anywhere in mainland UK.” Tel: 01324 610710 www.sealco-scotland.co.uk READER ENQUIRY No: 0716/0139

We know the trade 0716/0140

Visit us today or call

0800 011 3503 nationalplastics.co.uk 83

GLASS NEWS INTERVIEW: RAPIDE FRAME SUPPLIES

The UK’s Leading Glass & Glazing Newspaper

Trade supply & installation

We look at Grimsby’s Rapide Frame Supplies Frames and doors are delivered from Pearl Window Systems

Interviewing manufacturers, system companies and fabricators is not unusual but this month Glass News’ Editor, Chris Champion talks to one of the ‘middlemen’ of the industry, the trade supplier and installer, Tim Cattell of Rapide Frame Supplies, based in Grimsby.

Can you explain, Tim, the basics of your business? We’ve seen frames being delivered and in a fair quantity… The frames you saw being delivered are for both our trade customers and our own fitting team. We decided the shape of the business from day one and had no intention of fabricating. There will always be an economy of scale with fabricating and it would never have been a viable option for Rapide Frame Supplies.

The fitting team loads up for an installation

Glass News’ Christina Shaw with Rapide Frames’ Tim Cattell

open a business. I was encouraged because I had met a lot of people and was fortunate that word of mouth resulted in my gaining customers, quickly.

And was this as trade supplier? I started buying in frames for my customers from Jeff Walsh at Pearl Windows. I’d met Jeff some years earlier when he was at Framemaker and I never considered being supplied by anyone else. It’s so important that there is trust and respect between fabricator and customer. The fabricator manufactures and delivers on time and the customer pays his bill. It shouldn’t be a difficult relationship.

May we talk a bit about your background?

So what makes a good fabricator for you?

I’m not sure that being a time served welder qualifies me for the fenestration industry! I worked for the Grimsby Well Drilling Company back in 1978/9 before moving into sales for new and used lorries. The sales experience led me to a sales position with large window company in Grimsby and that was my entry to the industry.

On time and in full, as I’ve already said. However, it’s also having the products that my customers want. Energy ratings have become very important. The public are now very switched on to the issues of energy and Pearl Windows has ensured that they offer the best possible rated products. But companies don’t consist of just one person and Pearl has a team who all know what they’re doing and give a real service to their customers. Why would I look for any other supplier?

And working within the industry has continued to this day? It has and I hope will continue. My focus has been on sales, both trade and retail. Illness caused me to leave and I was out of the industry for a couple of years.

Was it your intention to come back and open your own business? At the time, no. When I had recovered it seemed sensible to be my own boss and

Sales order procesing at Rapide’s offices

You’ve already said that trade customers came by word of mouth, but what about other customers?

and await collection or delivery

We have one fitting team and much of that business is also recommendation. Surprisingly, perhaps, we are now replacing PVCu windows that we fitted years ago! A lot of that is based on homeowners wanting energy efficient windows and, of course, they have changed radically in the last ten years. We are also fortunate in having builder customers for house renovation and reasonable sized new build customers. The split is 80% trade and 20% retail for Rapide.

I noticed when the frames were being delivered that you also take old frames… We provide a service to both dispose of frames and recycle them. The service we offer our customers is critical. Everything needs to be easy for them and communication is important – whether good news or bad. Everyone knows that problems can occur and it’s how you deal with them that marks you as a good supplier or not. It’s a pretty simple business model for us. Accurate and efficient ordering and supplying the best possible product whether, windows, bi-folds, composite doors or whatever. For us, that’s where Pearl comes in. We can rely on them and match them in the way we deal with our customers. We take in the frames and store them either for delivery to site or, more usually, the customer collects them. We also operate a system whereby the customer can collect out of hours and that is very popular. There’s also the supply of a variety of add-ons that are vital for a customer to complete a job and we make these available.

Rapide Frame Supplies’ Tim Cattell with Jeff Walsh of Pearl Window Systems

How important is technology for you? Pearl’s Evo-Sat ordering system is very efficient and works well for us as does the Liniar based website, too. Otherwise it’s a tight knit team that operates very efficiently. We take delivery from Pearl Window Systems every Tuesday and our glass deliveries come in on Wednesday. Our customers are aware of the system and it works well for all.

And what are the plans for the future? We’re very happy with the business as it is. We attract additional trade customers fairly consistently and we certainly have a niche and reputation in this area for fitting for homeowners. Hopefully the recommendation and word of mouth will continue as it tells us we are providing a good service.

Many thanks, Tim, for an insight into the trade middleman. READER ENQUIRY No: 0716/0141

July 2016 | www.glassnews.co.uk

0716/0142

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LEGAL EAGLE

TRADE NEWS

Legal Eagle

Call Saul...

THE TERMINATOR! The fear of terminating a contract incorrectly or without just cause has led to the rise, not of the machines, but of the inclusion in many contracts of a clause requiring a 30 day notice to rectify a breach of contract and the failure to do so, before the other is entitled to terminate the contract. Get it wrong and it’s the Terminated who’ll be back …. with a claim for damages. This has led to the common perception that the notice clause is a loop hole allowing firms to get away with poor performance and have a second or third or fourth chance, which in itself has been instrumental in the rise of the penalty clause. But these take a retrospective rather than a proactive approach. However, two recent cases have reminded lawyers of the common law right to terminate a contract immediately and without notice if there has been a “repudiatory breach”. Yes, the common law right trumps the contractual notice and what’s more it comes with right to claim damages.

Philip Harmer

About Philip Harmer Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering, consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.

Contact Philip

Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk

But before you start thinking that this is a legal “get of a bad deal free card” think again; the evidential hurdle- to classify a breach as repudiatory- is a high one and very much judged on a case by case basis.

when contractually bound to do so, are pretty straight forward.

Examples such as walking off a site long before completion and failing to comply with plans in a very fundamental way, for example, by not building a third storey

In reality the distinction is often subtler, requiring of greater and careful analysis of the circumstances, but the potential, just like Arnie the Terminator, can be incredibly persuasive.

If you have any questions or queries about the column subject, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game. And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand! Chris Champion Editor

READER ENQUIRY No: 0716/0143

Opportunity knocks

for Senior’s new doors & Future Products Ltd Senior Architectural Systems is delighted to announce that its new Ali FOLD doors are now available from leading manufacturer Future Products Ltd. Providing even greater choice for its trade customers, Future Products Ltd will fabricate and supply Senior’s stylish and high performance Ali FOLD doors which are available as folding sliding, single swing and double swing styles. Designed for maximum style and performance, the new Ali FOLD doors have narrow sightlines to offer a modern look and are fully compatible with all Senior’s full window range. The doors are available pre-finished in an almost unlimited range of colours and finishes both inside and out, with a choice of configurations and sizes and are simple to fabricate using existing tooling. The Mansfield based company is also set to become one of the first fabricators to offer the full suite of Senior’s revolutionary new PURe®

“By offering significantly lower U-values than other aluminium doors currently available, Senior’s PURe® doors offer the additional benefit of being able to make a substantial improvement to the overall carbon footprint of a building which in turn can lead to a reduction in energy bills.”

“We are delighted to have teamed up with Senior Architectural Systems and to be manufacturing and supplying two of the company’s most recent innovations.” FOLD doors. Available as folding sliding and both single and double swing options, Senior’s new patented PURe® FOLD doors feature an innovative, enhanced thermal barrier manufactured from expanded polyurethane (PUR), allowing ultra-low U-values to be achieved. By offering significantly lower U-values than other aluminium doors currently available, Senior’s PURe® doors offer the additional benefit of being able to make a substantial improvement to the overall carbon footprint of a building which in turn can lead to a reduction in energy bills. Commenting Future Products Ltd’s technical director Stuart Bower said: “We are delighted to have teamed up with Senior Architectural Systems and to be manufacturing and supplying two of the company’s most recent innovations. We are already seeing great interest from our trade customers in the new doors systems and the new low U-value PURe® FOLD in particular is proving very popular. Together the PURe® FOLD and Ali FOLD options are a welcome addition to our product offering and thanks to their ease of fabrication, we are really looking forward to working with them!” For more information please visit www.seniorarchitectural.co.uk and www.futureproductsltd.com. READER ENQUIRY No: 0716/0144

July 2016 | www.glassnews.co.uk

A YEAR OF IMPROVEMENT

The UK’s Leading Glass & Glazing Newspaper

A Year Of Improvement

An initiative from Glass News & The GAP Academy

Month 7 – JULY 2016

2016. Make it your year Order the funniest new book for everyone in sales – and for anyone who wants to be.

Excellence Isn’t A Single Act – It’s A Habit Two sons work for their father’s glazing and roofing business. The younger brother had for some years been given more responsibility and reward, and one day the older brother asks his father to explain why. The father says: “Sure, we’ll have a chat about that if you like, but first of all find out how much stock of fascia and soffits the Space Depot are holding - we’ve those 11 big jobs coming up next week on the new Millway Homes estate and need to make sure we’re ready.” The brother jumps in his car and soon returns with the answer. “It looks like Owen should be fine. He says he’s not expecting anything particularly large to come in over the next few days and anyway, he’s got more product coming in on his Saturday delivery.” The father then says: “Great, have they got any special deals on at the moment?” The son drives back down to Space and is soon back with the answer: “Nothing special, but Owen said he’d look after us when he knows how much we think we’ll need.” The father says: “So what did you tell him?” “I said I’d let him know,” said the son. The father went on: “Well you know what the job involves because you’ve

“Focus on getting better rather than wishing it was easier. If Britney could get through 2007, you’ll cope with missing a few sales targets. You’ll never control the way the wind blows but you can adjust the set of your sails.”

plots, but he agreed to get us some on sale or return as it’s such a big deal. He’ll do us a drop at each site and if we order everything we need now, he’ll give us 15% discount. I said we couldn’t pay him for 60 days and although he moaned a bit he agreed. He’s also taking you and Mum to the football a week on Saturday ‘cos I said it was your anniversary. I know it was actually last week, but so what!” planned it, and so you can tell Owen exactly what we’ll need. See what he thinks and what he can do for us.” Returning to the office a third time, the son says: “OK, he reckons he can give us 10% off the full list if we collect, or 5% discount if he delivers.” “Is his 5% offer based on one drop to the main estate goods-in area or a drop to each of the sites we’re working on?” pushes the father. “He didn’t say,” said the son. “I’ll nip back and find out.” Instead, the father asks the older brother to wait and listen, and then calls the younger brother in from the workshop. “We’ve those 11 big jobs coming up next week on the new Millway Homes estate and I think we should make sure Space have enough fascia and soffits.” The younger brother leaves the office but is back within a few minutes. “It’s really hard to get hold of the Space guys on their Depot phone so I called Owen’s mobile. He has 153 lengths of the 300mm hollow soffit in white and more than enough capping fascia. He didn’t fill me with much confidence in terms of the black ash square fascia corner for those 5-bed end

www.glassnews.co.uk | July 2016

“You don’t have to settle for things as they are now. Only dead fish go with the flow.” “Having the will to win is important in sales. Preparing to win is what really makes the difference. Learn to become pitch-perfect.” “Cold calling is stressful, daunting and unsettling - and there are no shortcuts. But you’ll crack it if you can hang on after everyone else has let go.”

The father turned to the older son, who was gazing at the floor and gently nodding his head. The only sound came from the drop of the penny.

“Lighten up and have fun. Sales is the best job in the world if you don’t take it too seriously. The best salesmen and women never really grow up - they just learn how to behave in public.”

Too simple? Of course. But the point is that while need may be the Mother of invention, initiative gets the job done. Millions of people craved electric light, but they didn’t get it until Thomas Edison took the initiative to do something about it. And 3M engineer Art Fry was frustrated by bookmarks that kept falling out of his reference books - but not for long. He created Post-It Notes. It’s our people and the way they approach basic daily initiatives that make one company thrive while another flounders. We are what we repeatedly do. Excellence isn’t a single act it’s a habit.

A Year Of Improvement initiative from Glass News and GAP

Paul Sowerby is Group Sales & Marketing Director at Rockdoor manufacturer GAP UK Ltd, and author of My Name’s Paul And I’m A Bullshitter; a brave new personal development book and seminar programme for sales and business development professionals.

To order your copy, go to www.glassnews.co.uk/yearofimprovement and enter code 0116/0001

By Paul Sowerby www.paulsowerby.co.uk READER ENQUIRY No: 0716/0145

0716/0146

Your Letters

LETTERS

What’s your opinion? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Dear Chris, The industry hasn’t had a major product crisis for years, thank goodness. But the industry has a habit of creating its own crises; own goals that knock the industry off-course. Usually they’re down to bad practice and reckless cost saving. And matching what others are doing, rather than doing what’s technically correct or sensible. I’m thinking of the disruption, damage and cost of discoloured door panels; of peeling, cracking or bubbling foils; delaminating, warping and bowing composite doors; of pitting peeling hardware, and pinking profiles. The industry recovered from these very public, painful crises. Those who were most involved suffered badly, but when the industry becomes associated with bad quality or bad practice everyone suffers. Buyers take longer to buy and the market slows down. At its worst, the industry’s reputation is tarnished. For decades, buyers associate it with particular problems. Now the industry is sleepwalking into another unnecessary crisis. The mark of a premium quality Sysco is designing and developing products with the end market in mind – whether it’s a multi-story commercial building, heritage home or new build semi. And designing for the climatic conditions they’ll have to perform in 10, 20 years from now. Some of US Presidentialcontender Donald Trump’s friends may argue otherwise, but there is little doubt that the windows we make and install today will have to work in a warmer, wetter climate tomorrow.

“The mark of a premium quality Sysco is designing and developing products with the end market in mind – whether it’s a multi-story commercial building, heritage home or new build semi.”

What does that mean in practice? Well, Deceuninck is No.1 for colour, and colour is a big and growing part of the market, so we engineer our windows and doors to perform perfectly in tomorrow’s warmer world: in the factory, during installation and in long term use. Colour is trending fast because homeowners want it. More than one in four windows and doors are foiled or coloured in England & Wales. In Scotland and Ireland, it’s around one in two. On the Continent it’s more than two in three. So how will the windows and doors you’re making and installing work in a hotter tomorrow? White windows and doors won’t be a problem, but foiled and coloured will be. Many will bow, twist and jam in tomorrow’s heat because they’re not made for it. We know because we test our own and our competitors’ products, reinforced as recommended. We test them to destruction in accelerated weathering rooms that expose them to the temperatures they will experience 10 or 20 years from now. Will the new generation of foiled and coloured mechanically-jointed products survive tomorrow’s climate? Most won’t. Joints will be forced open in hotter temperatures. Engineered for tomorrow does not mean ugly windows and doors you could stand a tank on. Deceuninck’s Heritage Flush Sash looks beautiful, and is designed to be outstanding. Fully welded or mechanically jointed in a wide range of light and dark colours, it’s engineered for tomorrow’s reality. The car industry, and VW in particular, has been caught engineering its emissions to suit itself not the real world. However that plays out, it will cost car makers dearly. This industry must make windows and doors for the real world, not the world we’d like it to be. No one gains from a self-induced crisis. Yours Roy Frost MD, Deceuninck UK & Ireland

Dear Chris,

You may have seen news in the press recently that CENSolutions has been providing voluntary training presentations on the Construction Products Regulation and those harmonised EN Standards relating to the Fenestration Industry, to various Trading Standards regions across the UK.

We all know that colour has exploded in popularity over the last few years, with a bigger selection of finishing options than ever before. For consumers, that’s great – it means more choice, and the ability to match products to a specific project or property. But is it possible that as an industry we’ve become too prejudiced against traditional white finishes, and too fixated on colour?

With a 9 strong team of Independent Auditors, servicing the UK and Ireland, CENSolutions is working with manufacturers on a daily basis and understand all too well their frustrations when it comes to the unethical element of the market place that does not comply with current legislation. Put quite simply, why do some people bother with compliance, when others don’t and appear to get away with it scot free? That’s why, at CENSolutions, we decided to volunteer ourselves to provide training presentations to representatives from Trading Standards regions across the UK, as we appreciate how tough it is to police the market, especially without any help or guidance to date from the Government or Industry Governing Bodies. To date, we have delivered three presentations and have a further two to deliver in the coming months. At each one we have not only given information and guidance on the current legislation, but also provided checklists and information on what to look out for. For years, our industry has been referred to as cowboys by some – but we need to work together to try and stamp out the unethical element of the market and continue to support and promote the excellent products currently being produced by compliant manufacturers.

We hear a lot about the benefits of colour, of which there are many. But very rarely do we hear anything about the potential pitfalls. Colour for colour’s sake can produce some unpleasant results. We’ve all seen houses with eyewateringly garish doors and windows that clash with their surroundings – and personally I believe that one unexpected effect of the colour revolution will be a renewed appreciation of traditional white. In order to work, colour has to be used extremely sensitively. Strong colours can only be used in certain contexts and look inkeeping. The beauty of white lies in its versatility – the attribute that lies at the roots of its widespread use for so many years. It perfectly suits older, traditional-style properties, it suits contemporary-style new-builds, it can fit with practically any property or project, and, given that the majority of homeowners still opt for white windows, blends perfectly into any residential area.

Of course, that’s not to argue that homeowners shouldn’t use colour at all. If you mix and match colour with white – so opt for a coloured bi-fold and white windows for example - it can be a hugely effective addition to a property. I think we could see more and more homeowners starting to realise the longunappreciated benefits of white uPVC as it becomes less common, and coloured windows and doors become more popular – and that we could be on the cusp of a white uPVC revival. As an industry, I think we need to watch the market closely, and be prepared for this potential development before we put all our eggs in the colour basket. It’s not about doing colour down – it’s vastly increased consumer choice, and has made our towns and cities much more interesting places to be. It’s about appreciating white for the versatile, timeless finish it is. Yours sincerely, Peter Dyer Managing Director, Dempsey Dyer

Yours sincerely Mike Gaillard Joint Managing Director, CENSolutions Ltd

“We need to work together to try and stamp out the unethical element of the market.”

@GlassnewsMag

Christina Shaw

/GlassNews

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July 2016 | www.glassnews.co.uk

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Helping you find & place positions. If you are looking to recruit, contact us today for prices! Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENT

NEW APPOINTMENT

Sales team expands

to maintain explosive growth Residence Collection, maker of Residence 9 (R9), has expanded its sales team as it prepares for continued growth in 2016. R9 the superpremium composite window system grew explosively in 2015 as more and more fabricators and installers started their #R9Journey. Residence Collection has added four experienced Area Sales Managers to the team. Sally Gingell, formerly Deceuninck, Jason Wootton, formerly Veka and FIT Show, and Hayley King and Katie Atkinson, both previously Epwin Group, will be working with fabricators and installers in their areas to help grow their business. Sally, Jason, Hayley and Katie will be supported internally by their own technician and internal sales support. Managing Director Dan Gill says: “This significant

FOR THE WINDOW COMPANY (CONTRACTS) Award winning commercial window installer The Window Company (Contracts) has announced a restructuring of its senior management team. Founder and Managing Director David Thornton has moved up to become Chairman, and Projects Director Rob Petre has been promoted to Managing Director.

Katie Atkinson, Hayley King, Jason Wootton & Sally Gingell join the Residence Collection team.

expansion of our sales team means customers will get the support they need. It enables us to target new business too. “With the launch of the Residence Collection at the FIT Show,” adds Dan, “we need a team that can provide the right support to the market. The new team members are experienced in the industry and will be excellent contacts for our

customers to call when they need something. And they’ll have the right support back at the office. It’s going to be an exciting year!” To find out more about the Residence Collection visit www.residencecollection. co.uk or follow @residence9 on Twitter. READER ENQUIRY No: 0716/0149

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RESTRUCTURING AT THE TOP

The other members of the senior management team - Martin Thornton, Rachel Petre, Katie Thornton and Sheila Thornton have also all been made Directors and shareholders of the company.

David Thornton said: “Ours is an industry dominated by owner managed businesses and, even with a family business such as this one, succession planning is a major preoccupation – or at least it should be. Between us, we have been preparing this move for several years, and now I am delighted that we can move on to the next phase of our growth and development with the whole team as stakeholders. “I’ll remain closely involved with the financial aspects of the business and with our marketing and PR, but Rob will be responsible for

the day to day running and decision making.” Rob added: “I’ve been with this business for almost ten years, during which time it has grown massively; but I’m very excited about the potential which still lies ahead and what we can all achieve together as a team. “David’s input will remain crucial of course, but he’ll have the chance to sit back a bit now and enjoy some of the rewards for all of his hard work.” David explained: “If you’ve built your business from scratch, as I have done, it’s obviously hard to let go and to judge when is the right time to step aside, but I’m absolutely confident that The Window Company (Contracts) has an exciting future with Rob at the helm and with Rachel, Martin and Katie in support. “For our clients, it’s very much business as usual and, for me, it’s an opportunity to take a wider view of the industry and the market and to take a more strategic rather than a hands on role.” Tel: 01245 268120 www.thewinco.co.uk READER ENQUIRY No: 0716/0150

July 2016 | www.glassnews.co.uk

CAREERS

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NEW APPOINTMENT

GGF APPOINTS

Industry People Recruiting

People For The Industry

NEW TECHNICAL OFFICER The Glass and Glazing Federation (GGF) is pleased to announce the appointment of Richard Kells as Technical Officer joining the current GGF Technical team. With over 30 years’ experience working in the glass industry, Richard will complement the existing skills within the technical dpeartment at the GGF. In addition to his experience at upstream manufacturing plants, glass processing operations and most recently as a glass consultant, Richard is able to provide technical advice and support for a wide range of commercial and domestic architectural glass applications. Particular areas of expertise Richard brings to the GGF are architectural glass strength, when glass is being designed to resist mechanical stresses; the solar/optical/thermal performances of most glass types, of which he has in-depth knowledge; and the sorts of visual and performance faults that glass may develop in service. On Richard’s appointment, Steve Rice, GGF Director of Technical Affairs, commented:

Pace Resourcing has launched itself into the Window and Door industry fronted by a group of well-known industry personnel with a commitment to finding employers the best people for their job vacancies, and candidates the ideal roles to enable them to fulfil their potential and build their careers.

“I am delighted that Richard has joined the Federation as part of our technical team. With his solid experience, knowledge and skills, I am sure he will bring a huge amount to this very important role within the GGF. This appointment will not only allow us to maintain our high level of technical and regulatory support to GGF Members, but enhance it even further.” On his new position, Richard commented: “I am very excited to have joined the GGF and look forward to supporting GGF Members from within the technical team.” READER ENQUIRY No: 0716/0151

NEW APPOINTMENT

Dave Joins the Selecta Family!

Dave commented “I saw joining Selecta as a perfect opportunity to progress my career and having a previous working knowledge of Selecta products, I saw the chance to join too much of a good thing to turn down!” “I’ve known Selecta and the staff for a number of years and have always seen Selecta as a stable company with a friendly atmosphere and run by a great bunch of people, from the top down. I’m very happy to have joined the Selecta ‘family’ and have received some excellent feedback from new and existing customers during my first few months within the role with plenty of bookings to see our all new demonstration vehicle.” Andy Green, Sales Director, remarked “Dave has tremendous enthusiasm and energy about him and coupled with his excellent knowledge of the products we have been very impressed

www.glassnews.co.uk | July 2016

Director Adrian Vicker known to many for his time in senior roles at Roto and Siegenia takes up the story. “For the team at Pace Resourcing, all of whom have been in the industry for a considerable amount of time and have a real passion for it, helping to bring together employers and candidates so that each party benefits is an exciting challenge which we are really looking forward to. We are backed by a team of HR professionals and recruitment personnel giving us the best of all worlds”.

‘Business performance and profitability will be delivered’

with his passion and eagerness to achieve his and Selecta’s goals.” Selecta Specialist Doors provide a comprehensive range of Ready-2-Fit Composite, Bi-fold and Patio Doors to the trade with our online Door Manager providing a door designer and ordering portal for all of their composite door styles. Visit www.selectadoors.co.uk to see our range of door options. Register for Door Manager and get £25 off your first composite door ordered online whilst also receiving a £10 online discount every time you order online! You can contact Dave direct on 07432 115 119 or email ready2fit@selectasystems.com for any further information or if you wish to see Dave and his fully equipped Demonstration Vehicle. Follow us on Twitter @ready2fitrange READER ENQUIRY No: 0716/0152

READER ENQUIRY No: 0716/0153

NEW APPOINTMENT

“We have all been on both sides of the fence at different times in our careers and those experiences have helped to shape our philosophy at Pace Resourcing, which is an absolute commitment to finding employers the right candidates to suit their requirements to deliver better performance and profitability, and at the same time finding candidates roles where they can really fulfil their potential in an environment where culturally they really fit”. “It is very much a two-sided approach, and if we get it right then all parties will really benefit - business performance, profitability and employee satisfaction will all be delivered”.

Selecta’s recent recruitment drive shows no sign of slowing down with the appointment of Dave Nelson as Specialist Doors Sales Representative. Having joined Selecta in March, Dave brings over 13 years of fabrication experience whilst also having the ability of working within a customer facing and service role whilst at his previous company.

Additionally, Pace Resourcing is committed to working with employers to help them plan for their future people requirements and is offering a wide range of people related support services.

“We don’t think there is anybody better suited to performing this role than people who have lived and breathed the industry themselves; who understand the finest details of an employer’s job role, and who know first-hand the skills and the personality that an employee needs to bring to a role to be successful”. “We are also keen to support employers further by looking at their long term people requirements. We offer a wide range of support functions to enable them to build high performing teams, plan their work-force strategically, build effective reward structures and incentive schemes, manage change and mitigate risk”. “Starting Pace Resourcing is a really exciting venture and one which I and the rest of the team are really looking forward to. The idea of industry people recruiting people for the industry is an exciting prospect”. www.paceresourcing.co.uk @paceresourcing

NEW SALES OFFICE MANAGER AT MILA Mila has appointed Sarah Parker as Sales Office Manager to lead its 14 strong internal sales team. With several years of industry experience in a similar role, Sarah brings a considerable amount of technical and commercial expertise to Mila. She is focused on ensuring that her team has unrivalled, up to date product knowledge so that they can offer the very best advice to customers on the phone when they are placing orders. Sarah is also playing a key role in Mila’s ongoing programme to deliver the ‘perfect order’, optimising the efficiency of the ordering process, whilst also making sure that customers benefit from ‘celebrity’ levels of service. Sarah is closely working alongside Mila’s Head of Sales Vicki Sanders who is responsible for managing both the internal and external sales teams as well as business development and key accounts managers. Tel: 01327 312400 - www.mila.co.uk READER ENQUIRY No: 0716/0154

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Phil Turner Regional Sales Manager for Building Products and Roofs at Liniar From Stockport to Stoke, Liniar’s ‘singing salesman’ discusses music, motorbikes, his inspirational daughter, a weakness for pastry and why selling is in his DNA…

It’s all about you

and trials, anything with two wheels and an engine really.

Where were you born, and which part of the country do you currently live?

I’ve also got a couple of motorbikes of my own, an R1150 GS Adventure BMW and a T595 Triumph. I try to get out on them as often as possible but it’s not always easy finding that balance with family life.

I was born in Stockport in the early ‘70s and grew up in Handforth before moving to Crewe, then on to Stoke-on-Trent in my late 20s, where I’ve lived ever since.

Your favourite sports or interests: I’m passionate about music. I love a wide spectrum of genres, from classical to heavy metal, and I’ll listen to anything that’s got a good tune. I’ve played the guitar since I was six-years-old – and I’m still rubbish! I’ve also played drums and sang in a variety of pub and club bands, but only ever as a hobby really, balanced with the day job. I only started because I was so skint at the time and couldn’t afford to go out, so playing a gig was a great way to have a bit of a social life and earn a few extra beer tokens in the bargain. As far as sport goes, I’m a big fan of motorcycle racing, from British Superbikes, MotoGP and World Superbikes to Motocross

Someone or something which inspires you: My daughter! She’s got such a wonderful view of the world. As you get older it’s so easy to get cynical and negative about life. But when you look through the eyes of a fouryear-old child you can start to see wonder in everything and realise that there’s so much to be positive about. She’s my life really.

A temptation you cannot resist: Pastry – but so wish I could! Whether sweet or savoury it makes no difference, as you can probably tell by my waistline.

your career When and how you joined the industry: I’ve been in the industry for 25 years, mainly specialising in fixings and fastenings. I began my career as an office junior before moving on to technical support and then being sent out on the road, where I’ve been ever since. I joined Liniar from Rapier Star where I spent more than 11 years as Technical Sales Manager for the North, dealing with stockists, builders’ merchants and directly with the window industry. I’ve always been very passionate about the technical side of things and that’s one of many elements that attracted me to Liniar.

The job you do in 25 words! Working with an excellent team to find ways to match the needs of our customers with what we can supply to bring even greater success.

What do you think is the most important thing when dealing with customers? I think it’s simple really - you need to satisfy the customer’s requirements. There’s absolutely no point in selling something that the customer can’t use, sell or make a profit on. If a customer is doing well then you’re also doing well. Liniar’s success comes from the success of its customers.

Your great achievement: Over the course of my career I’ve sold millions of pounds worth of product and landed some huge contracts – is that an achievement? Over the same period of time I’ve also made lots of friends and I suppose in many ways that’s more important.

Securing a job that I enjoy and love doing is also a pretty big achievement I think.

The talent you would like to enhance: The ability to be in two places at once as there’s never enough time in the day.

and your future What would you do if you weren’t in the industry? I would say that I’d have liked to have been a professional musician, but I don’t really like musicians! To be honest, I genuinely can’t imagine being out of this industry, and even if I was I’m pretty sure I would end up selling something. Being a salesman is in my DNA.

What is your biggest ambition in life? To be a good parent and watch my daughter grow up to be happy and successful. No amount of personal triumph or achievement would be worthwhile if my little girl wasn’t happy.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 92

July 2016 | www.glassnews.co.uk

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

20 years of gm fundraising Industry ‘rucks’ April was a busy month for GM Fundraising, with record funds raised at the FIT Show and preparations for the Border2Border Cycling Challenge in full swing. It was little different 20 years ago, as the end of April saw the 20th anniversary of the first ever GM Fundraising event. Always intended to be a one-time occasion, a dinner was held in Birmingham to raise money for Zoe’s Place Gary Morton, founder of GM Fundraising comments, “I was asked to be involved in organising this dinner as a one-off event. We aimed to have 300 guests to the Grand Hotel in Birmingham with the target of raising £5,000 for Zoe’s Place, a baby’s hospice in Liverpool. In order to collect the funds, we set up an account at the bank – and with little thought behind it, the account was created in the name of GM (Gary Morton) Fundraising. We smashed our target by raising over £16,500 and it became the bedrock of our fundraising efforts” “In 2004 we added to our portfolio by organising the first ever Golf Day at Patshull Park Hotel & Golf Club near Wolverhampton. It was then that we also welcomed Dave Broxton to the team to help run this event.” Dave adds: “The competition was a fourball team Stableford with the two best scores from each hole counting. The day concluded with a presentation dinner, entertainment from a comedian, a raffle and charity auction, with all proceed going to Hope House Children’s Hospices. Total Glass were the winners, who went on to represented GM Fundraising in the regional final of ‘The Times’ Corporate Golf Challenge. The event raised over £7,500.

in support of Indian rugby

“With the Border2Border ride nearly upon us it’s also a timely reminder of the first ever GM Fundraising Cycle Ride which took place in June 2005. Top2Bottom challenged us to cycle from John O’Groats to Lands End. Our target was to raise £15,000 – we raised over £51,000.” Gary concludes: “With your astounding support we have raised more than £1.3 million over the years. The team of industry based, motivated volunteers who run GM Fundraising, give their time freely and are committed to delivering the highest quality events whilst ensuring that every penny raised reaches the children and families at Hope House. Without the team GM Fundraising would not exist. So thanks go to everyone involved, past and present, and to the wonderful supporters in this great industry of ours – Thank you from the bottom of our hearts. “We are continuing to expand with new events, such as the Footy Fives and GMF Cup, so it’s onwards and upwards to £2.0 million, our next target.” For more information on GM Fundraising and this year’s events, please visit the website www.gmfundraising.co.uk. You can also view photos of past events at http://www. gmfundraising.co.uk/gallery-2/ READER ENQUIRY No: 0716/0155

August

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Copy deadline is Friday 22nd July www.glassnews.co.uk | July 2016

Sliders UK has donated funding to the Atlas Foundation to finance a pioneering schools programme, which promotes educational achievement in schools through rugby. The Delhi Hurricanes School Rugby Development Programme - a team with close links to Sliders UK’s Operations Director, Alex Murphy - is built on a model first pioneered in the UK by the Atlas Foundation. This promotes discipline and team working through the sport and has been shown to increase academic achievement in areas of social and economic deprivation here in the UK by 12 per cent. Previously coached by former London Irish loose-head prop Murphy, the Delhi Hurricanes scheme works with 11 schools, including an all-girls school, drawn from across some of the most impoverished parts of the city. The funding made available by Sliders UK with support from Duraflex, through the Atlas Foundation, will finance three full-time coaching posts. Murphy will also return to India this summer as part of the programme having first formed links with the Delhi Hurricanes during his time as Business Head of Fenesta Building Systems. India’s largest PVC-U window manufacturer the company is part of the chemicals giant, DCM Shriram. Alex said: “What is so incredible is how far a relatively small amount of money can go through this scheme and the contribution that it can make to so many people. For £3,000 we’re able to fund three full time coaches who are working with schools and children throughout Delhi.”

The Atlas foundation was set up by 114 England Cap loose head prop Jason Leonard, to provide a link between businesses looking to make a contribution as part of their CSR strategies and grassroots rugby worldwide as a funding organization. It’s also developed a network of ‘Champions’ who work with projects around the world, providing leadership and support to development programmes. Alex concluded: “On behalf of the Delhi Hurricanes, Atlas and those children who are benefitting, I’d like to say a big thank you to the industry for its generous support.” Chairman of Sliders-UK, Ian Longbottom said: “This is a fantastic project making a real difference which is hugely appreciated. Sliders are delighted to participate and through Alex Murphy to be closely involved.” *The Delhi Hurricanes Schools Development Programme is currently calling for donations of kit including boots, gum shields and secondhand mini and junior kits. If you are able to help or know someone who can, please get in touch with Alex Murphy who can be contacted on 01772 698222 or email alex@ sliders-uk.com. For more information on the Atlas Foundation please visit www.theatlasfoundation.org.uk. For more information on Sliders UK please email sales@sliders-uk.com or visit www.sliders-uk.com. READER ENQUIRY No: 0716/0156

SKYDIVE CEMENTS PARTNERSHIP The strength of the relationship between Business Micros and Sliders UK was perfectly illustrated when Ian Longbottom, Sliders UK’s Chairman arranged for Nick Bailey from Business Micros’ installation team to tick a giant challenge off his bucket list and complete a skydive from 15,000 feet. C-Licensed skydiver Ian heard about Nick’s ambition while he was working on the installation of the Evolution and EvoNET software, and decided that a charity skydive with 60 seconds of free fall would be the perfect way to cement the partnership between the two businesses. Nick completed the skydive recently with a tandem instructor at Black Knights parachute centre near Lancaster, jumping out of the plane just after Ian and his skydiving team had made on of their regular jumps. Nick said: “I’d like to thank Ian and everyone at Sliders UK for making this happen. It was terrifying and exhilarating all at the same time, but as soon as I landed I did want to do it all over again.”

The skydive raised £350 for the Children’s Heart Foundation thanks to support from Nick’s colleagues and friends at Business Micros. Tel: 01925 296105 www.businessmicros.co.uk READER ENQUIRY No: 0716/0157

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Contact hook-a-duck to reel in new business! T. 07590 818 458 or E. hello@hook-a-duck.co.uk www.glassnews.co.uk | July 2016

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...and win more orders for bi-fold doors and windows with our unrivalled dealer support package. Call today on 0808 168 5816, e-mail info@origin-global.com or visit www.origin-global.com for specifications & quotes. 95

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SUPPLIES

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f! o o r e n o r ing unde

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The Complete Roofline Solution

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Untitled-9 1

25/01/2016 14:05

We want to know

your opinion about the industry!

www.glassnews.co.uk Christina Shaw

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To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900

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www.glassnews.co.uk 97

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Glass News - Classified Qtr page Advert.indd 1

25/01/2016 15:24

Homeowners Guide

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hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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Order Number

Confirmation:

Number: This forms the

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this section will

10 years mechanical Door lock

warranty

registration

Friction stays Espag rods

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18/02/2016

CARD_V12.indd

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ROSION OR I-C

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co.uk/registration

02/2016/0001

- A4 PEARL WARRANTY

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

www.totalhardwareltd.

however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply

0041 - JAN16

YEARS

label on the frame)

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www.fullex-locks.com/

Warranty Booklet

ROSION OR I-C

EARS A 25 Y NT

Date of Purchase:

Y R 25 EARS FO

TED BY THE INSTALL

TO BE COMPLE

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

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Ground Breaking Industry First!

ARANTEE GU D*

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5 Star Warranty

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08:46

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

17/02/2016 17:32

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INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

0716/0171

0716/0172

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Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 98

July 2016 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

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15 £3 +vat

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- A4 PEARL WARRANTY

CARD_V12.indd

08:46

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

ROSION OR I-C

YEARS

17/02/2016 17:32

ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

www.madefortrade.co

EARS A 25 Y NT

label on the frame)

fail to validate

Here’s how the process works...

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

Tel: 01642 610799 Fax: 01642 615854

Glass News - Classified Qtr page Advert.indd 2

Confirmation:

your warranty,

Ground Breaking Industry First!

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

/madefortrade @madefortrade1

traceability of

18/02/2016

2.8m x 2.9m

Double Hip

Order Number

Number:

online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods co.uk/registration Door lock www.totalhardwareltd. registration www.fullex-locks.com/ however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation please manufacturers. times, all at guidelines apply

EARS A 25 Y NT

Manufacturers Receipt / Invoice

YEARS

Y R 25 EARS FO

Installation Company:

Warranty Booklet

ROSION OR I-C

ARANTEE GU D*

3.4m x 2.5m

3m x 2m

Date of Purchase:

Y R 25 EARS FO

0041 - JAN16

made for trade

Lean-To 25mm Opal

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

BY THE INSTALL BE COMPLETED

02/2016/0001

Conservatory Roofs

SIT E

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

Lowest price anywhere

R LIVE Y DE

tration

Warranty Regis

ARANTEE GU D*

Ground Breaking Industry First!

WE WILL BEAT ANY* PRICE

GET A PRICE COMPARISON TODAY

5 Star Warranty

COMPANY LOGO

5 Star Warranty

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk

25/05/2016 13:32

Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

0716/0177

FLYSCREENS

WINDOW OPERATORS

Going to any lengths, where the only corners cut are perfect ones.

Classified 129-5 x 75mm.indd 4

18/05/2016 14:46

Useful Numbers British Plastics Federation (BPF) Tel: 0207 457 5000 British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001 BSI – Assessment & Certification Tel: 0845 080 9000 BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000 Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631 Door & Hardware Federation (DHF) Tel: 01827 52337

Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936 Glass & Glazing Federation (GGF) Tel: 0207 939 9101 GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033 Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

www.glassnews.co.uk | July 2016

Proskills – Head Office Tel: 01235 833844

0716/0179

Proskills – Glass & Related Industries Neil Robinson – Tel: 07917 015 322

0716/0180

Recovinyl (via Axion Consulting) Tel: 0161 355 7618 The Glazing Ombudsman (TGO) Tel: 020 7397 7200 UK Green Building Council Tel: 0207 580 0623 Veka Recycling Tel: 01322 38721

@GlassnewsMag

Christina Shaw

/GlassNews

Waste & Resources Action Programme (WRAP) Tel: 01295 819 900 Wood Window Alliance (WWA) Tel: 0844 209 261

www.glassnews.co.uk 99

FIND A SUPPLIER

The UK’s Leading Glass & Glazing Newspaper

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100

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www.glassnews.co.uk Coverhead Screws & Fixings 0716/0187

F K Moore Ltd

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We want to know your opinion about the industry! Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk www.glassnews.co.uk | July 2016

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102

July 2016 | www.glassnews.co.uk

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3 Bridgwater Court, Oldmixon Crescent, Weston-super-Mare, BS24 9AY T: 01934 808 293 | F: 01934 625 027 | E: hello@insightdata.co.uk

@insightdatawww.insightdata.co.uk

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