Glass News May 2018

New New campaign campaign launched to launched to bridge bridge industry industry skills skills gap See gap page page 68

Business leaders from across the window, door and conservatory industry have backed the Glazing Summit, a major new conference for the glazing industry.

The event will take place on 22nd May near Birmingham and has already attracted hundreds of fabricators, installers and glass companies from across the UK and Ireland.

Some of the industry’s biggest names, including Yale, AluK, Edgetech and Customade Group have come together to support the event which aims to tackle key industry issues and discuss the future. Glass News own editor, Chris Champion, will be one of the compères on the day.

from research conducted with over 15,000 fabricators and installers and highlighting regional performance, industry trends and product developments.

A line-up of industry speakers and panellists include David Leng, CEO of Customade Group, Sean Parnaby of West Port Windows – part of VKR, Europe’s largest window manufacturer - Samantha Nuckey, managing director of leading hardware supplier Window Ware, and Business Micro’s director Graeme Bailey.

Continued on page 46...

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NOW OPEN – A BESPOKE FOILED WINDOW FACTORY

Issue 86 May 2018

THE RIGHT PEOPLE READ GLASS NEWS

INDUSTRY LEADERS LINING UP

Far reaching topics include The Materials Debate, with panellists discussing the resurgence of aluminium and timber products and the implication for PVC-U suppliers.

Other debates will focus on threats and opportunities facing the industry and discuss new technologies, such as home automation.

Insight Data will present a synopsis of the ‘Window Industry Report’, compiled

INSTALLERS | FABRICATORS | GLASS PEOPLE

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26/02/2018 19:15

MAY 2018

The UK’s Leading Glass & Glazing Newspaper

GDPR MAKES MAY

April 2018 crossword solution:

4

You may think that all this has little to do with the pursuit of a profitable industry for us all but, actually, good health and the rush of endorphins, generated from exercise, helps more than just our fitness: it helps the old grey cells, too.

Apparently a survey has been conducted

by England Golf, Mytime Active and ukactive which involved 3,200 golfers at 12 courses and the survey suggests that there are people getting in to golf who haven’t been getting the 150 minutes of exercise each week, as recommended in the Chief Medical Officer’s (CMO) guidelines. More than 70% of the people surveyed were in this category.

need to evaluate their business processes and make changes” says Andrew. He goes on to explain that while the GDPR governs how data is collected, stored and processed, how data is used for marketing purposes is mainly covered under PECR, the Privacy and Electronic Communications Regulations which has sat alongside the Data Protection Act and was introduced in 2003 to regulate direct marketing, clamping down on nuisance phone calls and spam.

While the Data Protection Act is replaced by the GDPR on 25th May, PECR has not, in fact, changed.

“It is not surprising that so many marketers are confused” adds Andrew; “The GDPR outlines how data must be processed, but the rules governing how the data is actually used for marketing – PECR - have not been updated. A new version of PECR, the ePrivacy Regulation is currently being formulated and should be introduced in 2019.”

While talking of the month of May, the Glazing Summit that takes place at St Johns Hotel and Conference Centre, Solihull, from 9am to 4pm on 22nd May, promises to be an important opportunity for the industry to hear presentations and debates on a range of topics that directly affect our industry. It’s proving to be very popular with fabricators, installers and glass companies and tickets are available online at www.glazingsummit.co.uk.

Now, as you would expect, lots has been made out of the survey results about health and how good golf is for you, presumably aimed at encouraging everyone to go out and join a club and pay lots of membership fees, but what really caught my eye was a sentence that stated: ‘The findings will be used to investigate the possibility of making golf available on referral by GPs.’ What? Happy days! The idea of getting my club membership fees on prescription from the National Health is a real result!

Perhaps bikes on prescription will be next, and gym fees and how about cartridges for clay pigeon shooting? And there was I thinking that the country was hard up and, particularly, the NHS. May looks like being an important month in our calendar with the new data regulations coming in to force on 25 May. GDPR, the General Data Protection Regulation which replaces the current Data Protection Act (DPA) is well described in an article in Glass News by Andrew Scott, Managing Director of Insight Data, and we certainly recommend you read his explanation and how you can be compliant.

“GDPR is about data transparency and governance. Companies who already operate good data practices will find it relatively easy to comply, while others will

www.glassnews.co.uk | May 2018

Face To Face

5 Colour

AN IMPORTANT MONTH With Spring here and Summer beckoning, we’re more inclined to think about a healthy lifestyle and the benefits it brings. Certainly the dark days of Winter do little to encourage active sport although there are still many who run, use the gym, cycle or even play golf through bad weather and good.

CONTENTS 6

CONTACT DETAILS

Tech Talk

8 Hardware 15 Supply The Demand

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk

18 Cold Calling 18 Glass

‘TIME OUT’ WINNERS – APRIL! Crossword: Chris Simmonds, Carlisle Eye Spy: T Lloyd, Scunthorpe Spot The Difference: Dave Brewster, Telford Sudoku: Mrs C Jordison, Northamptonshire Congratulations to all our winners! Good Luck in this months Time Out pages!

20 Case Study: Pyroguard 21 Conservatories 22 Face To Face

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

24 Glass News Interview: Bison 26 Windows 32 Glass News Interview: Vertik-Al

Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk

34 Women In Industry 36 Which Door?

46 Front Cover Story 46 Trade News 74 Careers

Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

77 Letters 77 Charity News 78 Time Out!

Kate Pennington Graphic Design E: kate@glassnews.co.uk

79 Find A Supplier

@GlassnewsMag

Christina Shaw

/GlassNews

glassnews™ is a registered Trademark.

The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

The paper we use is 100% recycled.

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3

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Becky-Lou Sanderson Internal Sales Representative, Mila Becky-Lou is the face behind the voice for Mila’s customers in the south and south east.

Bubbly, enthusiastic and Mila through and through, she’s been selling hardware for 10 years but still gets a thrill from being first to secure a sale on any new product.

IT’S ALL ABOUT YOU

department. I’ve been here ever since because it’s such a great place to work and I can’t imagine myself anywhere else – I even met my husband at Mila when he was working in the warehouse.

Where were you born and live, currently…

The job you do in 25 words…

I was born in Rugby, Warwickshire but have lived in Daventry since I was 10, first with my parents and now with my husband Jake.

I process orders, take and make calls to customers, answer technical queries and work closely with Earl Tate, the external sales manager for my south east region.

Your education and the subject or activity which you excelled…

Your greatest achievement…

I loved art and textiles at school but left at 16 to study hair and beauty at college in Rugby.

Even though I soon realised that wasn’t the career for me, I can still turn my hand to the occasional make-over for any family or friends who ask.

I’m a target driven person so every time I reach my sales target or win the race to be the first to sell a new product, that immediately becomes my greatest achievement!

The mistake you’d like to correct…

Your favourite sports or interests…

I’m doing really well in my career now, training new starters, taking on export sales and looking after the needs of our sister company Mila Maintenance as well as my own customers. I probably wasn’t ambitious enough earlier on, but I’m working hard to correct that one!

I spend so many wet and windy Saturday afternoons watching Jake play rugby for the Daventry All Blacks that I’ve become something of a rugby fan. Without him though, I’d spend all my time out with my Maltese/Tibetan cross Alfie – I adore animals and definitely prefer to watch agility and Flyball than most human sports!

AND YOUR FUTURE What would you like to do if you weren’t in this industry…

That’s easy – I’d be doing something with dogs. Maybe a doggy daycare company or even a hydrotherapy centre. Jake’s parents run a café and farm shop famous for their Skylark eggs though, so I could easily be roped in to caring for their brood of hens.

Your biggest regret in life…

The temptation you can’t resist…

I like to call them life lessons rather than regrets – that way you can always take something positive from any mistakes you make.

Buying make-up and hair products – I’m convinced that one day I’ll find the perfect mascara or foundation or shampoo… and I’ll keep going until I find it!!

Someone or something that inspires you…

YOUR CAREER

Jake and I are working hard to build a portfolio of properties which will be our retirement fund. We’ve got three in and around Daventry so far – one which we live in, and two which we’re renting out.

When and how you joined this industry…

The way you want to be remembered…

I joined Mila ten years ago when I was just 18, originally as a receptionist. They soon spotted just how much I love to talk to customers and promoted me into the internal sales

Oh, I’m sure I’ll be remembered for being loud and funny, but hopefully people will say I was kind and helpful as well and always went out of my way to help.

That’s easy – my Mum. She taught me that you have to work hard to get what you want in life and, while she wasn’t pushy, she was determined that I would make the most of my potential. She did really well in her own career with the local council and was in a very senior position when she retired.

A particular ambition…

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

4

May 2018 | www.glassnews.co.uk

COLOUR

The UK’s Leading Glass & Glazing Newspaper

SHEPLEY HAS 18 STANDARD COLOURS DUAL COLOUR DEMAND FOR RESIDENCE 9 AVAILABLE IN JUST 7 DAYS Residence 9 offers foiled dual colours as standard across the range, with options such as Eclectic Grey outside and life like English Oak on the inside helping to create the appearance of a composite window including through rebate foiling, yet with all the benefits of low maintenance PVCu.

Shepley has added Agate Grey to its standard colour range as part of its ‘Stop the Colours Headache’ campaign for Visage Installers. The addition means that Visage PVCu windows and doors are available in 18 standard colours on 7-day lead times.

With colour now accounting for over 35-40% of profile sales for the big systems companies, it is only thanks to the unique business model of The Residence Collection that they can offer dual colour combinations from Residence 9 stock, with outstanding OTIF capabilities.

While grained white internal finishes amount for the larger proportion of sales, it’s the alternative options for English Oak or even the unique Cotswold Biscuit inside and No. 10 outside, that are really capturing the imagination of consumers. English Oak inside and out makes for the ultimate timber effect window with traditional joints and hardware, while other colour combinations offer the appearance of painted timber or composite windows and doors. Either way Residence 9 redefines the way in which we view PVCu window design, colour and form.

Sales Director at Shepley, Tony Ball explains: “By offering 18 colour options on 7-day delivery, we can take away installers’ pain of getting the coloured frames that homeowners want without holding up installation dates.

There’s a certain type of discerning homeowner that wants a window with the pedigree of Residence 9 and similarly they want near bespoke finishes for their investment. Windows and doors are now

“Whilst the demand for white PVCu is still high, more and more homeowners are choosing coloured frames for their home improvements. By offering a wide colour range on the same lead times as our white windows and doors, installers can be confident that regardless of what their customers want, they can book in installations according to their usual schedules.”

Shepley is the largest REHAU sole fabricator, making them the perfect

partner for PVCu. Visage frames have 5-chamber profiles for great levels of energy efficiency and are Secured by Design and Document Q certified, too.

Tony adds: “We have noticed an increase in Agate Grey window orders, which is why we have taken the decision to add this shade to our stock colour range. The 18 options

starting to be viewed as furniture that’s part of the overall fabric of the home and this is a considerable change in mindset from the standardised white PVCu replacement windows that have dominated the market for several decades.

Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘Dual colour is much more than just a white internal grain as we have the most authentic timber effect window, numerous composite options and other design details that are unique to our collection.

She continued: ‘As a small boutique systems house, we can afford to be led by product design and that’s something that enables our customers to build a better and more rewarding business model. With unrivalled marketing and a business support programme, we’re actively working together with our manufacturers and installers for joint success.’

For further information for both retail and trade partner enquiries please visit www. residencecollection.co.uk, e-mail journey@ residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

include other popular colours including: Cream, Chartwell Green, Slate Grey and Anthracite Grey.”

Shepley customers also benefit from the full range of Visage marketing literature and sales support tools. www.shepley.com READER ENQUIRY NO: 0518/0007

READER ENQUIRY NO: 0518/0008

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5

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

TECH TALK with Strafford Cooke, Technical Director, Mila

DON’T JUST TAKE THEIR WORD FOR IT

WHY INSTALLERS SHOULD ASK THEIR SUPPLIERS FOR PROOF THAT PRODUCTS PASS THE TEST I’ve been writing this column in Glass News for nearly five years now, and during that time I think I’ve made it quite clear just how committed I am to promoting best practice in hardware design and installation, and particularly how much I believe in robust and transparent third party testing and auditing of products.

I was pleased then to see the editorial and advert from Siegenia which featured in the March issue stressing the need for hardware fitted in the UK to be fully independently tested. Since Mila is Siegenia’s largest UK distributor, it’s particularly heartening to read Adrian Vickers supporting my view that fabricators should be much more proactive in

“Lots of suppliers, including Mila, will clearly mark their products with the accreditations and test scores achieved to make life easier, but you can always go online to websites like Secured by Design to cross check a product or supplier that says it is registered.”

demanding to see proof that the hardware they are buying has passed all of the necessary security and performance accreditations.

It is installers who are ultimately liable of course if a product for which they have claimed compliance with ADQ or BS6375 turns out not to actually have it, and it is certainly their reputations which would suffer alongside

Exova, BSi, Wintech or Mila or at a credible independent institution overseas such as IFT Rosenheim in Germany, which is Europe’s largest test facility.

Strafford Cooke

any supplier who has given misleading information.

However, it is really not that difficult to carry out all the necessary checks. First and foremost, you should ask to see all of the documentation from your supplier relating to PAS24, BS6375-2 and EN1670 and keep a copy if necessary. If a product has been on the market for a while, then you should also ask about audit testing. This guarantees that a product is tested regularly to ensure that it continues to pass the most up to date version of any standard, and not simply that a sample version of the product passed the relevant test when it was launched.

It’s also obviously essential that any testing has been carried out at a UKAS accredited test centre such as

As I have pointed out previously, it is sometimes possible to cascade test data from suppliers to demonstrate that a window or door meet the requirements of PAS24 for Approved Document Q. However, this is only within the rules if the window or door being installed exactly replicates the one that has been previously tested. This means right down to the screws which are fitted so, if you are thinking of taking this route, you need to have a copy of the full test report and not just the accreditation certificate.

It is also worth checking whether the product has been tested to the maximum performance required - whether that’s the 10,000 cycles required for TBT hardware to pass the performance elements

of BS6375-2 or the highest Grade 5 rating achievable within EN1670 which covers corrosion resistance of hardware.

Lots of suppliers, including Mila, will clearly mark their products with the accreditations and test scores achieved to make life easier, but you can always go online to websites like Secured

by Design to cross check a product or supplier that says it is registered.

If you want to push things even further, then you can even ask for evidence that the factory where the hardware has been produced has been independently inspected.

Mila, for instance, has just launched a new range of TBT hardware from a factory in Europe. We have ensured that the products being supplied have been fully tested at IFT Rosenheim to all of the required endurance and corrosion standards, have been PAS24 security tested at our UKAS accredited test centre, and the factory producing the hardware also holds IS09001 quality accreditation.

If you have any lingering doubts about the quality and performance of hardware you are buying, then my final piece of advice would be to check the warranty.

If a supplier is offering 10 years on a fully tested and accredited product, and has the documentation to prove it, then that should tell you all you need to know about the rigour of the testing that has taken place.

Further details, including all my other recent Tech Talk columns, are at www.mila.co.uk.

By Strafford Cooke, Technical Director, Mila

READER ENQUIRY NO: 0518/0010

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

HARDWARE GIANTS UNVEIL NEW SINIDEX SECURITY MORE YOUNG LIVES COULD BE SAVED IF US EXAMPLE WINDOW LOCK AMID ONGOING GROWTH A best-in-class Sinidex security window lock is the latest innovation to be unveiled by hardware experts Caldwell.

The Sinidex security lock will eventually form part of a full casement window set from Caldwell, along with hinges and handles.

The cutting-edge Sinidex Security Lock incorporates floating mushroom technology by the firm’s well-regarded subsidiary Cotswold, allowing it to offer robust security performance and excellent tolerance, even with sash drops of up to 6.5mm.

“The Sinidex security lock has been designed to offer industry-leading tolerance levels and excellent security,” comments Caldwell Sales Director Tim Ferkin. This new product allows fabricators to offer a fully accredited PAS24 product without the expense of other twin cams and shoot bolt systems currently on the market.

The high-specification product also includes bi-directional locking cams, and as well as being tested to PAS24 standards, comes with a Secured by Design accreditation and a tenyear guarantee.

“We’re also extremely excited to be launching our complete casement window kit later in the year. Alongside the Sinidex security lock, we will be launching the all-new Ultra Stay. This will all be backed up with a 10 year “Cotswold commitment”. This all-new Sinidex casement package will provide fabricators with a high-level performance window, which is both PAS24 and Secured By Design accredited.”

Since its foundation in 1888, Caldwell has developed a reputation for its high-quality window and door hardware. The company now trades in international markets and, in 2014, Caldwell acquired UK-based manufacturer Cotswold Architectural Products – a company specialising in the fabrication of window stays.

For more information on Caldwell’s new Sinidex lock call 024 7643 7900 or visit www.caldwell.co.uk.

Caldwell Sinidex Lock

READER ENQUIRY NO: 0518/0012

MODPLAN SWITCHES TO YALE FLUSH SASH SHOOTBOLT Leading VEKA trade fabricator Modplan has announced it is upgrading its shootbolt locking system on its FlushSash window range to a dual cam shootbolt system.

Both from Yale, Heidi Sachs, Managing Director of Modplan, said, “Whilst the current system has proven to be a robust and reliable product, the introduction of the Yale Flush Sash dual cam Shootbolt locking system offers all the security credentials you would expect

and a brand name that gives added value benefits for our customers.”

with a ten-year mechanical and a ten-year security guarantee.

The quality of the Yale Flush Sash dual cam Shootbolt locking system is evident from its features. The window lock has been designed to meeting PAS 24 requirement and is currently undergoing Secured by Design accreditation. As well as chamfered security shootbolts, there is also a secondary cam that means the window can have a night vent feature too. It comes

Heidi adds, “To add further value for our customers, the Yale Flush Sash dual cam Shootbolt is included in Yale’s Lifetime Security Guarantee scheme.”

The Yale Flush Sash dual cam shootbolt will be available on Modplan’s FlushSash products as standard. This change will mean the company’s choice of window lock on its FlushSash windows will match the Yale locking products on its casement windows and single and double doors.

Heidi concludes, “We are renowned for the quality of our product offering and by fitting the Yale Flush Sash dual cam Shootbolt on our FlushSash windows we will be enhancing that reputation even further.”

Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY NO: 0518/0013

8

WAS FOLLOWED, SAYS MIGHTON BOSS

Mike Derham, Chairman of Angel Ventlock window restrictor manufacturer Mighton Products, has made a further call for the UK to follow the United States in intensifying legislation and educational efforts to prevent young children falling from windows.

Mike highlighted National Window Safety Week, an initiative of the National Safety Council, which has linked with the US Consumer Product Safety Commission to raise awareness about the dangers of children falling from windows in a campaign that took place during the first week of April. This is to further reduce the estimated 3,300 children ages five and younger, who are treated each year in U.S. hospital emergency departments.

Sadly an average of eight deaths are also recorded annually. By comparison more than 4,000 such accidents a year happen in the UK. “In the United States there is far greater awareness of the dangers posed to young children of falling from windows than here in the UK,” said Mike. “Legislation is tougher but this is supplemented by public awareness initiatives including the National Safety Council, which even has a Window Safety Task Force that provides important information on how effective window safety practices and hardware can help significantly reduce the amount of window-fall related injuries.” Roto Frank of America, the US

distributor of Mighton’s award winning window restrictor, has a representative on the Window Safety Task Force.

“Despite the work of the Child Accident Prevention Trust and the Royal Society for the Prevention of Accidents (RoSPA) legislation in the UK is comparatively poor, with the result that injuries and deaths to children caused by falling from windows are significantly higher pro rata then in the US. “Legislation in the US imposes the ASTM [American Society for Testing and Materials] standard which helps prevent falls, educates parents and carers about window safety and defines standards for safety devices, especially those that prevent falls without interfering with emergency egress. ASTM standards are often used in the UK for other products so this is something that could so easily be remedied and without significant cost implications to anyone,” added Mike.

For further information on the Angel Ventlock and relevant legislation in the UK go to www.mightonproducts.com or call 01223 497097.

READER ENQUIRY NO: 0518/0014

DEMAND FOR BETTER SECURITY IGNITES CUSTOMER GROWTH FOR BRISANT Brisant Secure has built a considerable following with leading entrance door manufacturers, along with many established players in the locksmith sector, helping to further fuel sustained strong growth. The Lock Lock and Ultion product innovations are being increasingly adopted by the trade and demanded as standard by security conscious consumers.

Performance over the last year has seen customer numbers increase by 36% and 75% more deliveries. So not only is Brisant attracting new customers, but all of them are selling more, thanks to an unrivalled range of marketing support materials which in turn are helping to further fuel this period of sustained growth.

Companies in the PVCu, aluminium, timber and composite door sectors are increasingly adopting Ultion as standard, as it’s the ultimate cylinder upgrade with a unique £1,000 security guarantee. Lock Lock is carried by locksmiths nationwide as the ultimate deterrent, as a wealth of social media posts have shown and is now gaining significant traction in door sales, given the unique design, longevity and security features it offers.

Nick Dutton CEO of Brisant Secure commented: ‘Selling super secure products has become more important than ever for the trade and our sales statistics show that our customers are buying more with unrivalled support and easy online ordering. High security is quickly becoming an industry standard now, that’s fully embraced by the demands from consumers to secure their homes in the best way possible and Brisant are actively helping this through our network of customers.’

For further information on Brisant Secure and their respective brands please visit www. brisant-secure.com, e-mail: sales@brisantsecure.com or call 01924 410200. You can also add to their Twitter following @BrisantSecure.

READER ENQUIRY NO: 0518/0015

May 2018 | www.glassnews.co.uk

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DOORCO Limited, M6 Motorway House, Charter Way, Macclesfield, SK10 2NY

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21/03/2018 09:25

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SFS HINGE TECHNOLOGY RAISES THE BAR AT 2018 FENSTERBAU FRONTALE Leading door hinge manufacturer SFS has reported a successful four days at the Fensterbau 2018 exhibition, with the show providing the ideal platform for door manufacturers to explore why its latest range offers unparalleled adjustability, aesthetics and performance across every type of doorset.

“The quality of W-Tec 3D’s design and manufacture leads the market with its excellent stability and mechanical adjustability enabling precise installation and delivering long term reliability.” a textbook timber door installation, every time.

In the UK, SFS is renowned for its Dynamic hinge ranges for PVC-U, aluminium and composite doors, and Fensterbau provided the latest insights into how this range continues to evolve.

Alongside the marketleading Dynamic 2D, which is designed to

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W-Tec 3D

flush-fit doors, subject to market feedback.

Nigel Wood, Director of Sales - Hinge and Fastening Technology at SFS said: “It was fantastic to see such a high level of interest in our hinge technology range across all four days of Fensterbau.

Star of the show was the W-Tec 3D hinge range which SFS offers in any RAL colour to deliver a visually stunning result in contrast or to colour match. This highly engineered concealed hinge, available in two versions for standard and slim doors, provides a perfect solution for aestheticallyled heavyweight timber doors used in high-end residential, commercial and hospitality applications. The quality of W-Tec 3D’s design and manufacture leads the market with its excellent stability and mechanical adjustability enabling precise installation and delivering long term reliability.

Another popular hinge technology option for timber doorsets that attracted strong interest from visitors was the Easy 3D hinge. This well-established, stainless steel hinge range is wellliked by manufacturers and installers across Europe because of that fact it can be mechanically adjusted in three dimensions whilst fitted in situ. This makes it much easier to achieve

create high performance rebated doorsets thanks to its profile-specific sash plates, was Dynamic 3D. This offers the same highly engineered quality and aesthetic appeal, but with an additional level of adjustability. SFS also took the opportunity to showcase a concept version of Dynamic 3D which could present a future solution for

“Our European designed and manufactured products truly have raised the bar in terms of a hinge’s build quality, adjustability and visual appeal and we look forward to expanding our relationships with UK architects, joinery manufacturers and door fabricators to help the market benefit further.”

Architects can learn more about why the hinge choice is crucial to a secure, safe and durable doorset specification in SFS’s new RIBA-approved CPD seminar. This seminar is delivered at architects’ offices in a ‘lunch and learn’ format and can be booked online at www.sfsintec.co.uk in the Architects & Specifiers tab.

More information on the SFS hinge technology range, including brochures and technical data is available at www.sfsintec.co.uk.

SFS at 2018 Fensterbau Frontale

READER ENQUIRY NO: 0518/0018

May 2018 | www.glassnews.co.uk

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01733 393330

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SIEGENIA HAS BEEN SUPPLYING TBT GEAR INTO THE UK FOR OVER THREE DECADES, AND STILL CONTINUES ITS PROGRAMME OF INDEPENDENT TESTING General Manager for Siegenia in the UK Adrian Vicker has confirmed that the company is the first to achieve BBA accreditation on the latest design of Tilt and Turn hardware TITAN AF it supplies in the UK. “Having supplied Tilt and Turn gearing into the UK for over three decades now, everybody knows that Siegenia has an undoubted pedigree when it comes to developing and supplying quality hardware in the fenestration industry. We have been here since the start, and our commitment to developing new products and most importantly to independently test those products is unwavering”.

“It is why, even after all this time, achieving BBA accreditation on our range is a really exciting development for us”.

“There is no better stamp of approval than to have independent and widely recognised test programmes associated with your products,

and BBA certainly fits that bill. To be the only system in the UK which carries this mark is just an added tick in the box given the rigorous nature of the testing that the product undergoes to achieve it”.

“Our vision has always been to constantly challenge the norm when it comes to product design and performance, and especially so when it comes to raising the quality and security of hardware”.

“It is an inescapable fact that security remains at the top of many people’s agendas even after all the years of product development, and we all need to keep pace with customer expectations in this area”.

“Siegenia products in the UK are arguably the most tested of all the hardware products in the market today, with PAS24 and Document Q compliance supported by Secured By Design and our new BBA accreditation”.

Adrian Vicker

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“These are quite literally signs of how seriously we take our commitment to ensuring that all our products perform as they are designed to do, and that only the best products enter the market from Siegenia.

Nothing less will do”.

“Over the past 20 years we have seen a proliferation of hardware suites being launched into the UK market which are manufactured in the Far East and Eastern Europe, and we continue to see it today. There is nothing wrong with that of course, that is market forces at work, globalisation”.

“I do sometimes wonder how completely these systems are tested to ensure their suitability for use specifically in the UK however and how robust those supply chains are”?

“We cannot escape the fact that we live in a volatile world, and for fabricators, knowing that their hardware comes from a stable and reliable source as it does with Siegenia is important”.

of hardware, and a technical back up service which is second to none”.

“Our technical team has vast experience and works hand in hand with our distributors to support their customers directly in their own factories, and through their own independent product testing cycle if they choose to go down that route”.

“It is a further investment from Siegenia that we continue to offer a highly specialised technical support team in the field working closely with our partners and their customers.

“Our continued development of products is something of which we are rightly proud and our commitment to technical excellence in that process is unwavering. We have an extensive product range which has dedicated products for specific market sectors”.

“Regardless of their requirements, customers will find with Siegenia that they have access to a complete, fully independently tested suite

READER ENQUIRY NO: 0518/0020

May 2018 | www.glassnews.co.uk

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Independent Accreditation 13

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

MODERN, STYLISH AND ON-POINT:

MATTE BLACK HARDWARE MAKES AN IMPRESSION

20 YEAR CELEBRATIONS FOR CARL F GROUPCO WAREHOUSE STAFF Brian Devlin and Pete Garner, warehouse operatives at Carl F Groupco, have celebrated 20 years working for the hardware distributor. Both men play key roles in the supply side of the organisation supporting the company’s high On Time In Full (OTIF) delivery principles.

The main enhancements experienced by Brian and Pete during their two decades working for Carl F Groupco have included relocation to larger premises with a new warehouse in 2010. Automation advancements that have been introduced to increase the speed of despatch include a self-guiding robotic mobile pallet stretch wrapper investment in 2015.

A number of Carl F Groupco staff have achieved long service: from a team of eleven

Brian Devlin (left) and Pete Garner (right) are congratulated by Carl F Groupco’s Managing Director John Crittenden on 20 years’ service

in the warehouse, three people have been employed for over twenty years and a further three have worked for the company for over thirty years.

Tel: 01733 393330 - www.carlfgroupco.co.uk READER ENQUIRY NO: 0518/0024

BUTCHERED, ATTACKED AND PAS 24 SECURE. THAT’S LOCK LOCK! When Kestrel Aluminium Systems took Lock Lock to an official, independent test house for the PAS 24 assessment of a door, the handle withstood some of the most rigorous abuse ever seen on a test video for a product of this type and can be seen at www.bit.ly/2GqN2IW.

With alternative finishes being a growing trend in interior design, CRL has introduced an array of Matte Black hardware, a stylishly sophisticated option for modern environments.

Giving specifiers more choice when selecting door hardware, the Matte Black finish from CRL creates a minimal look, blending seamlessly into the overall design of any space.

The lean towards alternative finishes is particularly prevalent in bathroom design, with CRL now offering a full range of shower hardware in this latest striking Matte Black finish. The finish is available on many of the brand’s best-selling ranges including Geneva and Pinnacle hinges, door knobs, support bars and U-channels for a co-ordinated look throughout the bathroom.

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The Matte Black series also includes the popular Deluxe Serenity sliding shower door system for one sliding panel and the new Cambridge and Contempo bypass sliding shower door systems.

This is suitable for two sliding panels, giving access from both sides of the shower and offers greater flexibility in design.

Sleek and modern, this latest finish to join the CRL line-up is a natural partner to many of the most popular material choices for the bathroom, including glass, stone and wood.

For offices and similar interior spaces, CRL Langle Office partition systems and the new CRL380 hydraulic patch fitting are also among the new products available in Matte Black.

For further information call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk.

READER ENQUIRY NO: 0518/0023

driver in sales. The fact that many of the leading locksmiths stock Lock Lock is a testament to their absolute confidence in the product and the same can be said for leading aluminium systems companies such as Kestrel Aluminium Systems.’

For further information on Lock Lock please visit www.lock-lock.co.uk, e-mail locklock@ brisant-secure.com or call 01924 410200. For further information on the pioneering Ultion cylinder including their compelling videos, visit www.ultion-lock.co.uk. You can also follow them on Twitter @BrisantSecure and @ UltionLock.

Lock Lock is not only being increasingly adopted by the locksmith sector, but also by aluminium systems houses such as Kestrel, their respective fabricators and also by the entrance door sector as a whole. It’s based on a registered edgeless design that’s not only beautiful in appearance but is purposeful in application, as the handle body cannot be grabbed by tools for forceful removal.

The video shows a sustained attack for over a minute in a test house environment with a full set of available tools and once the handle is finally removed, Lock Lock’s unique patented spindle stops the would-be burglar thanks to a number of clever design details.

In relation to this PAS 24 test, Lock Lock is also the only security door handle that carries the Sold Secure certification from the Master Locksmiths Association.

Nick Dutton CEO of Brisant Secure commented: ‘This is clearly one of the most compelling videos yet of just how good Lock Lock is at deterring the willing burglar. This is a real-life simulation, in an independent test house and instigated by one of our valued customers.

He continued: ‘Door security has never been such an important issue for consumers and the industry as a whole and it’s a key

READER ENQUIRY NO: 0518/0025

May 2018 | www.glassnews.co.uk

HARDWARE

SUPPLY THE DEMAND

IS YOUR SUPPLIER COMPATIBLE WITH YOUR BUSINESS? Window Ware’s Managing Director Sam Nuckey explains the importance of supplier compatibility in helping fabrication businesses grow.

TITON AND SOBINCO:

A THRIVING PARTNERSHIP With aluminium windows and doors growing popularity, Titon is experiencing significant demand for hardware in this sector.

The company has a huge range of products designed specifically for aluminium, many of which originate from Sobinco. Titon has been the exclusive UK distributor for Sobinco for nearly 40 years, supplying hardware such as tilt and turn window systems, pivots, catches and handles, as well as locks, lift-slide systems, roller assemblies and handles for doors.

Commenting on the relationship with Sobinco, Julian Wiseman, Sales Director (Aluminium) at Titon, said: “Our relationship with Sobinco has strengthened significantly over the years. From humble

beginnings with just a small group of products, we now have an enormous portfolio available.

“As a result, there is aluminium hardware available for a variety of applications, from commercial premises to exclusive residential developments. The resurgence in the construction sector has certainly seen orders increase, while the growing popularity of top end products, such as bi-fold doors in domestic properties, has also led to an upsurge in demand.”

He continued: “The products from Sobinco are extremely flexibile and can be produced in more than 450 colours to make a project truly unique; alternatively, there is the ever-popular anthracite grey to complement the latest

‘designer’ bi-fold doors. We are also able to turn orders around quickly, as Sobinco is extremely self-sufficient, with everything from R&D and castings, to pressings and painting, all taking place in-house.

“Also, given the resurgence in aluminium windows and doors throughout the commercial and domestic markets alike, customers are looking for high quality, aesthetically pleasing, technically sound hardware products – and the Sobinco range certainly fits the bill.”

Titon has seen a year-onyear increase in sales of aluminium hardware which, in addition to the Sobinco range, also includes the company’s own handles, espags, hinges and trickle ventilators, as well as options from other manufacturers.

Additionally, Titon also provides its customers with full technical advice and support, to ensure all products perform reliably and effectively.

For more information about Titon and its comprehensive range of window & door hardware, as well as whole house ventilation products, please visit: www.titon.co.uk.

For more details about Sobinco, visit: www.sobinco.com/en READER ENQUIRY NO: 0518/0026

www.glassnews.co.uk | May 2018

Compatibility is incredibly important in ensuring a strong relationship between a business and its customers. Fabricators are constantly striving to be as compatible as possible, meeting the needs of their installer customers to secure their business.

Whilst fabricators focus their attention on that customer synergy; strengthening their product lines, improving service and reducing lead times, to maintain and win business, it’s vital they don’t overlook the need to assess the compatibility of their own suppliers. Are they doing all they can to provide you with the tools and support you need to fulfil your obligation to your customers?

In the glazing industry, businesses will often stick with the same suppliers for many years, believing there’s no tangible difference between one or the other. This Stockholm Syndrome with suppliers means fabricators will often accept long lead times, set delivery dates or poor service as ‘the norm’ believing that’s just how the industry operates. In reality, not all suppliers are built the same.

At Window Ware, our business is built around three key pillars; reliability, knowledge and intimacy.

Our aim has always been to break away from the traditional, rigid approach of other hardware suppliers by providing fabricators with a flexible, reliable service that’s compatible with the fast-paced, time-

sensitive nature of their business.

With that in mind, we avoided the strict order process of other suppliers and introduced seven different ways to order including phone, fax, email or via our website. Better still, instead of set delivery days per month, if ordered before 4:30pm, 97% of our 6,500 unique products are delivered the next day.

A key factor towards achieving supplier compatibility is the assurance of picking up the phone and knowing whoever answers understands your order or your query. At Window Ware, we are in the unique position where 50% of our staff have been with us for over 10 years.

Our field-based sales team features the same strong team as it did three years ago, except now it’s bigger.

We have built an incredible bank of knowledge by not only employing direct from industry, but by providing regular product and industry training across every department including order processors, fulfilment and even our accounts team, ensuring every point of contact can assist a customer.

It allows us to achieve an intimacy that other suppliers cannot match.

Elsewhere, if an ASM leaves, the fabricator often feels lost because it’s their only point of contact. We offer multiple touchpoints across the business which allows our staff to become integral parts of the customer’s team. That relationship, along with our smart ERP system which tracks every order, means customers can simply ring up for their ‘normal hinges’ and we know exactly what they mean.

Compatibility is vital to not just successfully run a business but to help it grow.

A supplier should not be compatible just because they offer the best price, but because they offer the best overall service and add the most value to the business. From a hardware perspective, it’s ensuring a seamless supply chain that gives fabricators the freedom to keep moving and always meet demand.

From a hardware perspective, is your supplier the right match for you? Does their support give you the freedom to keep moving and always meet your customer demand or should you be considering a new supply partner to help grow your business?

If your business is suffering from Stockholm Supplier Syndrome, call Window Ware on 01234 242724 or visit www.windowware.co.uk.

READER ENQUIRY NO: 0518/0027

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk 15

THE BIGGEST G OF THE YEAR www.glazingsummit.co.uk 0518/0028

WHO SHOULD ATTEND?

The future of the window, door and conservatory industry

The 2018 Glazing Summit is the must-attend conference for those involved in the glass and glazing industry, including domestic, trade, commercial and new-build sectors.

On Tuesday 22nd May 2018, hundreds of fabricators, installers, glass companies and material suppliers will converge near Birmingham to debate the future of the window, door and conservatory industry.

A line-up of top industry and business speakers will discuss the most important issues, share the latest insights and trends, and ask the big questions that will affect every fabricator and installer.

• Business Owners and Directors • Senior Managers and Executives • Consultants and Advisors

The conference is 9:30 to 4pm, including lunch and networking with industry leaders.

Tuesday 22nd May

BOOK TICKETS NOW

St Johns Hotel & Conference Centre Warwick Road, Solihull, B91 1AT

www.glazingsummit.co.uk or call 01934 808293

•9.30am to 4pm •Expert conference speakers •Lunch included •Networking opportunities

The Glazing Summit Organised by

insightdata business is better with insight

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May 2018 | www.glassnews.co.uk

LAZING EVENT THE UK’S MUSTATTEND CONFERENCE FOR INDUSTRY LEADERS

The Glazing Summit Sponsored by

“Our industry is worth over £4 billion,

has over 15,000 businesses and employs tens of thousands of people. After Insight Data published the latest Window Industry Report we were swamped with industry leaders wanting answers to some big questions. The Glazing Summit aims to answer those questions – and many more.”

Andrew Scott

BOOK YOUR TICKETS NOW

visit www.glazingsummit.co.uk or call 01934 808293 www.glassnews.co.uk | May 2018

17

COLD CALLING

GLASS

DANNY WILLIAMS PYROGUARD DELIVERS FIVE STAR

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

“I read the editor’s comment in the April issue with a great deal of interest. We struggle to recruit trained and skilled people and it seems the only answer is to train them up myself. But why should I spend the time and effort to bring them on, only for my competitors to come after them when they’re trained up! What’s the answer to that one then?”

JD, Installer and Contractor, Warwickshire One of the biggest headaches I have in every part of my business is finding skilled people: sales, surveying, domestic installations, manufacturing windows and doors and, probably the toughest of the lot, commercial contracting.

Even drivers can be difficult to get hold of, or at least those willing to put in a days work for a decent day’s wages. Overall, we don’t do badly but it is a constant juggling act not least because we are in an area of full employment although there appears to be very few parts of the country in which this is not true.

In terms of factory-based jobs at our base in Chelmsford, Essex, there is a very high density of window factories in the area. And the fact that our factory is a former hen house adds to the analogy that keeping our staff from the clutches of our competitors is like keeping the fox away from the chickens. For the most part those that are lured away are not too much of a loss and it’s more the fact that the competition has been sniffing around again instead of getting their house in order that is most galling. In general however, our T’s and C’s are better than most, and we have learned to look after our prized employees with a little more love and attention. And thereby hangs the tale really…

We simply cannot wait for others to train staff and deliver them to us all ready and able to go to work. Which means that we have to train them up, for whatever roles that we

need them. This is especially true, however, of installation related jobs where we rely so much on skills to ensure that our (inspected and certified at our own factory) windows and doors are installed correctly. Because if this is done wrong, then we can lose more than just money on that job.

There are plenty of organisations around that will train your people – all that takes is the will, and cash, always assuming that you have a half decent operative to begin with which of course, isn’t always a given. And when they have their bits of paper to confirm they have been trained you must, of course, make sure they can actually perform under site conditions. Decent supervision is crucial at that stage; assume nothing. And then comes the hardest part…protecting your investment.

For that is what it is, an investment. You have taken the time and trouble to recruit someone willing to actually get out of bed in the morning and put in a decent day’s work so you then reward their enthusiasm and insistence on calling you ‘boss’ or even ‘sir’ and you give them a leg up by training them for whatever role they seem best suited to.

Once trained, you must pay them well, better than your competitors are likely to (you will know what they pay because you probably stole them from the firm down the road in the first place) and be exceptionally nice to them, with lots of tea and biscuits and other stuff that makes people want to work for you.

When the Indian Hotels Company Limited commissioned the design of their Vivanta by Taj – Dwarka, the latest luxury five-star business hotel just outside New Delhi, fire safety regulations scuppered the use of lifts which opened directly into the corridors of the hotel.

With the architects hoping to realise their vision of space and light on the ground floor, but the fire officer demanding fire safety partitioning around the base of the lift shafts, world-renowned manufacturer of fireresistant glass, Pyroguard, tendered a stylish, high-performance solution.

STRIKING A BALANCE BETWEEN PRACTICALITY AND AESTHETIC EXCELLENCE Taking on board the design aspiration of the team at Indian Hotels, combined with the fire-safety requirements needed for design approval, Pyroguard envisaged a lobby encased in glass and steel, capable of delivering best-in-class performance credentials and aesthetic appeal in abundance.

Working closely with steel frame and glazing specialist Pacific Fire Controls, Pyroguard designed a modern glass wall, with a glazed door and stylish, thin steel frames which were independently fire tested by Efectis France.

The scheme amendment was accepted by both the architects and the fire officers, declaring Pyroguard as their manufacturer of choice for this flagship leisure development.

MEETING THE HIGHEST OF STANDARDS A subsidiary of India’s largest business conglomerate, the TATA Group, the Indian Hotels Company is known for its relentlessly high standards, which are visible across its portfolio of hotels. Meeting this quality benchmark head on, Pyroguard supplied 390m2 of ultra-thin lightweight Pyroguard Integrity Plus, which offers protection from flames, smoke and radiant heat for between 30 and 120 minutes.

This EW classified product is UV stable and offers exceptional light transmission, making

it the perfect solution for encasing the lift lobby, which still needed to be flooded with light. The toughened glass was installed in fire-resistant steel screens and door frames around the lobby, providing protection for hotel occupants making their escape in the event of an emergency.

The leadership team at Vivanta bu Taj , Dwarka commented on the success of the scheme adaptations: “From the product credentials to the combined design talents of Pyroguard and Pacific Fire Controls, the adaptations made to the lobby area were of an exceptionally high standard.

“Pyroguard understood our drive for relentless quality – something which we work hard to reflect in all of our Indian Hotels Group designs. We were more than happy with the revisions, which not only satisfied our aesthetic criteria but met the fire safety regulations set out by the enforcing officers too. It was a win-win situation.”

Upon completion of the project, the main contractor congratulated Pyroguard on its excellent levels of customer service, citing that their timely follow-ups and rapid response to queries were critical in driving the project forwards.

Ritesh Chhadwa, Sales Representative, for Pyroguard India concluded: “Specifying Pyroguard products for such a prestigious hotel environment is a real testament to our quality standards and showcases the aesthetic finish that can be achieved with a product which is essentially designed to save lives.

“Protecting the lift entrances from fire risk at ground floor level was essential for ensuring that, in the event of a fire, flames and smoke did not rise up through the shafts to the floors above. This doesn’t mean the client should have to compromise on style though, as demonstrated so well with this project.”

For more information on Pyroguard’s Integrity Plus range, and other fire-glass solutions visit www.pygroguard.eu

The alternative is to rely entirely upon doing what you fear most: keep nicking people from your competitors, adding to the vicious cycle.

Break that cycle, train people and then maybe you should go on a course yourself and learn how to manage and retain them.

*Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing, retailing and commercial contracting.

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SERVICE TO LUXURY INDIAN HOTEL

READER ENQUIRY NO: 0518/0029

May 2018 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

SAINT-GOBAIN BUILDING GLASS RE-INVIGORATES THE PLANITHERM NETWORK A newly re-invigorated and updated Planitherm Network

by Saint-Gobain Building Glass has been launched this month following extensive research, consultation and investment to keep this initiative relevant and useful to fabricators and installers.

Kirsty Pamment, Market Manager at SaintGobain Building Glass said: “The Planitherm Network was first launched in 2011 and it has been hugely successful in helping fabricators and installers to win more work and increase their profits. However, the market has moved on and the Planitherm range has also developed. So, we’ve reviewed the initiative and revised the offering in line with what installers and homeowners want. We’ve created a suite of tools and support materials that will help fabricators and installers to really understand the needs of the consumer

and install the right glass for the right situation.”

The new Planitherm Network reflects the important role that glass plays in delivering comfort in the home. Existing members and installers who join the Planitherm Network are being given the opportunity to win more business by upselling to homeowners based on the comfort benefits of different types of Planitherm glass.

Kirsty says: “Glass technology has moved on tremendously in recent years and homeowners are ready to learn more about the benefits glass can bring to their home.

The conversation is moving on from A-rated windows and energy efficient glass, with homeowners becoming more interested in other benefits such as security, solar control, noise reduction and furniture fade control, which can all be achieved by using the right type of glass.”

A recent survey by Saint-Gobain Group focusing on the importance of health and wellbeing in the home, revealed that homeowners and renters wanted a home that is safe and secure, affordable to run, with no winter heating worries and low noise levels.

A newly re-invigorated and updated Planitherm Network by Saint-Gobain Building Glass has been launched alongside a suite of tools and support materials that will help fabricators and installers to install the right glass for the right situation

The survey also revealed that in terms of improvements that needed to be made to their home, replacement windows came in the top six.

Kirsty adds “Our research shows that new windows are still a high priority for homeowners but that the benefits they expect windows to bring is changing. Security and noise control are just as important as energy efficiency. This delivers real profit, marketing differentiation and customer service opportunities for installers to address these

needs with the Planitherm Comfort range.

“A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help installers to start having different conversations with their customers and choose the right glass to meet their changing needs.”

Signing up to the Planitherm Network is easy – visit www.planitherm.com.

READER ENQUIRY NO: 0518/0030

0518/0031

One of the UK’s largest merchants of Pilkington glass* *Glass from all other major manufacturers supplied

www.glassnews.co.uk | May 2018

Find out how we’re committed to becoming your preferred independent supply partner

Bristol Tel: 0117 947 3200 info@mackenzieglass.co.uk mackenzieglass.co.uk

19

CASE STUDY: PYROGUARD

The UK’s Leading Glass & Glazing Newspaper

MEETING THE DEMANDS OF

MODERN DESIGN

How Pyroguard helped Royal Holloway to create a modern study space without compromising on safety

When it comes to creating educational spaces which meet the needs of today’s students, there’s no room for compromise.

Spaces need to be flexible to cater for different types of study; they require the capacity to accommodate the very best resources; and their design must balance these ambitions without detracting from existing facilities and surroundings.

Of course, another area where compromises can’t be made is in safety. This was the scenario for Royal Holloway, University of London, as it embarked upon the development of The Emily Wilding Davison Building.

The Davison Building – which opened its doors for the 2017-18 academic year – sits at the heart of the renowned university’s scenic campus beside its iconic grade 1 listed Founder’s Building. Alongside a cuttingedge library stands a host of facilities: open

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“The Pyroguard Protect solution which we recommended for this unique project offers the highest levels of protection in the event of a fire. Its approved status from Certifire UK and EI classification mean it can be relied upon to perform in the event of a fire while also meeting the aesthetic demands of modern design.”

stunning designs to life, while simultaneously ensuring practicality. As a material, it can provide the critical safety features which are required of modern buildings and is capable of creating spaces which appear light, airy and open while providing privacy through compartmentation and noise reduction – something which is particularly important for a building of this nature.

study spaces which overlook the leafy Founder’s Square; individual study pods and collaborative study areas; and seminar, events and exhibition spaces. To make these spaces work for everybody, glass is integral. Whether it’s the bridge which spans the library atrium, exterior windows, or internal glazed panelling, the functionality of these defined spaces is made possible with glass. As a result, Pyroguard was approached by Moda Interiors to deliver a solution which would fulfil the architectural design while meeting specific safety regulations.

“The Pyroguard Protect solution which we recommended for this unique project offers the highest levels of protection in the event of a fire. Its approved status from Certifire UK and EI classification mean it can be relied upon to perform in the event of a fire while also meeting the aesthetic demands of modern design.”

SPECIFICATION With the library open around the clock, the building rarely stands empty, so providing adequate fire protection was a must in ensuring the safety of students, staff and visitors. The solution was Pyroguard EI60 – toughened glass with double-sided fire protection capable of providing integrity and heat insulation for up to 60 minutes.

As is the case with many buildings, different areas within the Davison Building require different levels of protection to effectively prevent the spread and growth of fire, as well as protect escape routes for occupants as

required by Building Regulation Approved Document B. Meeting EI classification, Pyroguard Protect provides the greatest levels of protection against flames, smoke and radiant heat, allowing valuable time to be gained in the event of evacuation. Providing a level of protection which far exceeds the legislative requirements, the glazing solution is fire tested to BS 476 and BS EN 13631 standards and is capable of providing protection for 30, 60, 90, 120 or 180 minutes, depending upon its specification.

Martin Potter, Technical Sales Manager, said: “For many modern architectural designs, glass plays a fundamental role in bringing visually

Speaking of the outcomes of the project, Richard Whittle, Director of Moda Interiors, said: “When we were contracted to install the interior fire resistant atrium screens and doors, Pyroguard was the natural choice to supply the glazing for these frames. The glass provides the highest levels of fire resistance, as well as providing noise reduction and barrier protection. Besides achieving these essential technical and safety requirements, the finished product effortlessly ties the building together and helps it to complement the surrounding buildings on campus.”

To explore this project further, or to discover more about Pyroguard Protect, please visit www.pyroguard.eu.

READER ENQUIRY NO: 0518/0032

May 2018 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

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LEKA SYSTEMS ADDS VALUE TO FABRICATORS’ PORTFOLIOS

The second reason is the exceptional ability of the LEKA Orangery Roof and the LEKA Warm Roof to deliver on homeowners’ aspirations to create these flexible living spaces. They deliver U values of just 0.15 W/m²K, so they create the year-round room homeowners are looking for, as well as offering a wealth of other practical and aesthetic benefits.

Fabricators looking to increase turnover should take a look at what LEKA products have to offer. That’s the message from Rhys Hoddinott Director of LEKA Systems. He comments: “The LEKA Orangery Roof and the LEKA Warm Roof are proving to be strong additions to fabricators’ portfolios.

Their popularity means they’re a great way to get new installers through the door, which opens up opportunities to increase sales on existing products too. Plus, they’re easy to add to a fabrication set up and we provide full marketing and technical support so fabricators can start to add value to their portfolio very quickly.”

Name: Tel: Address:

The third reason is the practical benefits they give installers. The products are jhaiapproved, all materials are pre-cut to exact specifications and there are fewer elements to install than on a traditional solid conservatory roof, so on-site installations typically only take between one and three days.

Rhys concludes: “The LEKA Orangery Roof and the LEKA Warm Roof will be joined shortly by another product, which we’re confident will blaze a trail too. Our existing customers will be the first to hear about it, which is another reason for fabricators to find out what LEKA has to offer today.”

Rhys says there are three reasons why the LEKA Orangery Roof and the LEKA Warm Roof offer such great opportunities to fabricators.

Firstly, there’s the changing conservatory market and the trend for conservatories to become higher value spaces that deliver greater flexibility. Orangery and orangeryhybrid installations have seen impressive growth in recent years – up 38% in 2016.

Postcode: Email:

Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0518/0033

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21

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Andy Swift, National Sales Manager, ISO-CHEMIE UK Determined, driven and inspired by people from many walks of life, I’d like to think of myself as committed to showing customers, decision-makers and specifiers the very best our industry has to offer. I’m also keen on how innovation and an openness to new ideas, can help to overcome the challenges our industry faces.

IT’S ALL ABOUT YOU Where were you born and currently live?

I was born in Windsor, Berkshire, more years ago than I care to remember, and went to the local school. It was a good town to live in, and I have lots of happy memories of the place, knocking around with great friends - and only a stone’s throw from the attractions of London, too.

I currently live in Maidenhead, Berkshire.

It’s a lovely part of the world, nestling on the banks of the River Thames. Its central location is just right for traveling in any direction to cover my role. I have three young adults - all at university - and live with my wife and her horse, which I occasionally ride.

Your education and the subject or activity in which you excelled?

I went to the local school in Windsor (but not the one attended by Princes William and Harry). I do recall enjoying my school days, particularly excelling in English, before heading off into the world beyond the school gates to secure a CIM qualification in marketing.

Throughout my life, I have always held an interest in design and architecture. And, I have also been keen to find out more about

how things worked and explore the reasons why. Even today, despite being very busy at work, I’d like to think that I always want to know more about the world around me and what’s going on.

Your favourite sports or interests?

Rowing is a particularly favourite. I’m a member of Maidenhead Rowing Club, which has nurtured the talents of several rowers over the years who have gone on to attain national honours. Indeed, our clubhouse was opened

by Olympic champion, Sir Steve Redgrave. I’m also interested in flying and as an experienced motor mechanic, while away many hours tinkering about with vehicles. I can also play piano, guitar and drums and am in several bands!

Your biggest regret in life?

Not taking up a career as a commercial pilot – would have loved that but I took a different path.

The temptation you can’t resist?

It’s got to be Pepsi Max.

Someone or something that inspires you?

People who work with disabled people and the elderly. They’re inspiring with so much kindness, love and patience to give to helping others.

YOUR CAREER

as well as managing and leading our CPD presentation to architects and other specifiers.

When and how you joined the industry?

Your greatest achievement?

I was looking to do something different, so I landed a job at Ultraframe as a sales executive in 2000, when the company was in its heyday - great experience and good times. Several sales roles then followed before joining the ISO-CHEMIE team in 2014.

Running 5K in under 20 minutes at age of 50. I surprised myself, although friends and family always believed that I could do it.

AND YOUR FUTURE

The job you do?

What you would you like to do if you weren’t in this?

National Sales Manager at ISO-CHEMIE, where I lead the sales force to achieve budgets. Other key responsibilities revolve around new business development among window and doors fabricators, installers and specifiers for the company’s range of advanced sealants.

A particular ambition?

These are used for the fast and effective air tightness sealing of windows as well as other joint and gap sealing applications in the building, eco-build and construction sectors. A key challenge is drawing on my knowledge of the fenestration industry to get across the energy efficiency saving benefits of tape sealants and how they help to improve installation times and quality. I also look after and design marketing and stock materials,

Flying light aircraft into Third World countries, working with charities and aid agencies, delivering much needed supplies and medicines to needy communities and remote villages.

Own an Aston Martin sports car. Who knows… wouldn’t it be fun to pitch up to a meeting and introduce myself in a manner after James Bond: The name’s Swift, Andy Swift…

The way you want to be remembered?

Always being there to listen to and help people, while injecting a sense of humour into every situation.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

22

May 2018 | www.glassnews.co.uk

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23

GLASS NEWS INTERVIEW: BISON

The UK’s Leading Glass & Glazing Newspaper

BISON, TAKING THE BEST

AND MAKING IT BETTER The Genesis Vertical Slider in the showroom

Glass News’ Editor, Chris Champion, meets Bison’s directors Martyn Haworth and Mark Tetley and tours the factory, learning about their new Genesis Collection of highend windows and doors as well as their wide range of Bison products

QC taking place on the line

Can we explore that a bit more? Are there specifics you can describe?

The first question has to be about product….is there a product you don’t offer to your customers because the showroom has pretty much everything I can think of?

Bison’s Mark Tetley

Martyn Haworth: The range we offer is very important, both to us and our customers.

There are so many options available these days and being able to source them from one supplier is a big bonus to our customers.

Would you describe yourselves as being more technical than production oriented?

What is significant is that you use a variety of systems from several different systems companies…

Mark Tetley: I think we are both of those things. The whole manufacturing cycle is very important for both efficiency and quality but the technical aspect is probably the key to what is different with Bison.

Martyn Haworth: We pick the best system for each of our products and our philosophy is to ‘take the best and make it better’. Bison is not purely a fabricator of frames: we are not looking to be a super fabricator producing thousands of frames per week. Our aim is to make a very high quality product that our customers can rely on.

We have always had the ability to spot where improvements can be made and, although I’m sure there are plenty of companies that can do this, the difference is that we will design components and are prepared to manufacture items at our own cost that can make a system better.

Mark Tetley: In truth, probably not! We have some experience of working with partners only to have them take our ideas forward in their own development. Naturally, this negates the advantage we have over other fabricators when our ideas and improvements are shared around. It’s not as if we don’t want products in our industry to develop and become that much better for the end user but it would be nice to at least be in a position to recover our development cost before it’s shared around the industry!

Martyn Haworth shows customers the Bison range

End milling on the factory floor

We innovate at Bison and will continue to do so. We enjoy finding the best products and then improving them. We are not talking wholesale changes: often it is simple things – a better seal, a beautiful handle that isn’t secure and needs improving, a vertical sliding system that can be improved aesthetically. All these things take investment by us in the form of time and money. Is it worth it? Absolutely. We want our customers to have the best possible product from Bison.

Although you say you have no ambitions to be a super fabricator, Bison has a lot of high end machinery. That’s a significant investment…

Martyn Haworth: We invest in the best as we want to be the best. A good production line promotes efficiency and good products and that’s what it’s all about: quality products delivered on time.

We’re about to install a new cutting centre and once that is in and operational our production line will flow logically right through to final QC, packing and despatch.

A Genesis VS moves towards despatch

24

Martyn Haworth on the Warmcore line

And what about the Graf welder?

May 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: BISON

The UK’s Leading Glass & Glazing Newspaper

Frames of every shape and size

You were one of the first, if not the first to place an order at FIT…. probably two shows ago?

Martyn Haworth: It was back in 2014 when the Graf Synergy four headed welder was launched and we were so impressed with the results that we ordered one immediately. It was not about volume or speed although the saving on milling, painting or hand refining is significant. The Graf matched what we were after: quality, seamless welding and the ability to make PVCu joints replicate timber joints. This was important to us although the outlay may seem strange for a medium sized fabricator but if you want to produce high quality products – take the best and make it better – then the Graf has helped us do this.

Your product range offers your customers everything they need, even to having fully reversible windows and that’s a product that is more usually used in Scotland…

Martyn Haworth: It is, but it is a product that’s included within our Genesis suite of products so that our customers have access to the full range of products from one source.

Can you explain your launching of the Genesis suite?

Hand operations on the production line

Mark Tetley: It does. Our Warmcore products fit very comfortably with our other high-end products as they offer a range of aluminium hybrid windows and bi-folding doors all with the premium style, strength and versatility of aluminium fused with the energy efficiency of PVCu. Typically, a Warmcore product is 25% more energy efficient than a standard aluminium alternative. Within the Genesis Collection we have the Genesis VS Sash window, the Genesis Flush window, Genesis Bi-fold and the Genesis Patio 24 and will be adding further products to the collection in due course.

So Genesis features the high-end products although other products are offered in Bison’s standard range?

Mark Tetley: That’s correct. The Genesis Collection started with the Genesis VS, with its traditional timber jointing method to every joint, and this was back in 2013.

It has been the success of the Genesis VS over the last 5 years that has given birth to the Collection and the addition of the Flush Sash, Bi-fold and Patio 24. These are all ‘value added’ products and have become essential to installers who want products for heritage and the high-end replacement market.

The Genesis marketing message is “It’s the attention to detail that makes the difference” and it’s also interesting to see the uptake in new build developments and self-build projects.

Martyn Haworth: Genesis is a suite of high-end products that we have developed. It is all part of our ‘taking the best and making it better’ philosophy. The skills and expertise that have allowed us to improve the standard products also benefit from going through the Graf welder to produce near invisible timber like joints while our sliding sash and flush casements can also be mechanically jointed. That gives them an extra edge of authenticity which – in combination with other features such as run through horns and deep bottom rails on the vertical slider, plus the extensive colour and woodgrain range from stock – makes them the complete conservation grade alternative to timber windows.

Does the Genesis Collection sit alongside the Warmcore range? www.glassnews.co.uk | May 2018

Across the UK, homeowners and developers who would previously have installed standard PVCU windows and doors are now looking for something special to enhance their properties, maintain period charm, or give them a contemporary twist – and our Genesis Collection gives them just that.

Is customer demand changing that much?

Mark Tetley: The industry is changing and the demand for quality products is growing. That quality also extends to the traditional casement windows and our 50 year experience of fabrication and installation allows us to have quality products throughout the window, door and conservatory offering from our Bison brand. However, the value added end of the market takes quality to another level and that’s what has been included under the Genesis brand.

In a world of ‘me-too’ products, genuinely innovative products such those in the Genesis Collection offer a fantastic opportunity to sell something new. With a compelling marketing support package and plans for further new products being introduced to the collection in 2018, the Genesis Collection from Bison adds a unique dimension to any installer’s portfolio.

Programming the Graf welder...

welding a VS frame...

Many thanks for both your time and the guided tour of Bison’s facility in Barnsley. the VS moves off down the line...

Mark Tetley shows Glass News’ Christina Shaw the welded frame at the end of the Graf Synergy line

Just part of the factory floor

READER ENQUIRY NO: 0518/0036

25

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

ISO CHEMIE’S HAS WINDOW AND DOOR SEALING COLLARED Rapid and effective air and weather tight sealing around windows and doors is provided by a new easy-to-use collar system from foam sealants specialists ISO-CHEMIE. The self-adhesive ISO-CONNECT EPDM SEALING COLLAR is a single-piece bespoke solution, which can be quickly fitted around fenestration elements installed in façades and load bearing walls to provide long lasting external protection against the elements.

Featuring vulcanised sections, the collar can be fitted up to six times faster than alternative foil strip sealants via a butyl adhesive or a clip-in frame groove feature, saving onsite labour and material costs. Product can be customised to specific applications – the fitter places the collar around the frame section in front of the wall before securely bonding it to the supporting wall or façade.

Manufactured from flexible EPDM (ethylene propylene diene monomer), which can compensate for joint movements due to its high elasticity properties, ISO-CONNECT EPDM SEALING COLLAR is resistant to extremes of temperature and weather.

It also possesses good diffusion properties and complies with the relevant building regulations and DIN EN standards, covering thermal conductivity, dimension tolerance, and resistance to driving rain on joints among others.

New ISO-CONNECT EPDM SEALING COLLAR from ISO-CHEMIE for rapid and effective sealing

Supplied with a 10-year warranty and available in 0.6mm, 0.75mm, 1mm, 1.3mm and 1.5mm thicknesses, ISO-CONNECT EPDM SEALING COLLAR comes in a choice of four finishes to suit all applications.

Moulded inside and outside corners are also available for in front-of-wall elements, lower connection areas, floor-level elements, and balcony and patio door systems.

A perfect example of a sensitive application was evident in recent high-end application in regency Cheltenham, Gloucestershire.

Chris continues, “As part of a prestigious refurbishment project in Cheltenham we manufactured three very large vertical sliders, of which one was a dummy and two were opening. The windows needed arched heads to fit in with the existing architecture which we were able to offer. The design was further enhanced by the “floating” internal Georgian bars to replicate the feature on the original timber sash windows. The result was stunning and showcases the capabilities of our products as we are able manufacture up to 1500mm

26

The new premises will enable Jade to provide customers with quicker lead times on white frames and also on coloured frames because the company will be able to hold a wide range of Spectus foiled colours in stock.

Ryan attributes Jade Windows’ success to three things: outstanding craftmanship, high level of customer service and the integrity shown in every aspect of the business.

The company has been a Spectus fabricator for nearly 20 years and manufactures the Elite 70 system, the Flush Sash Window and the Fully

Reversible Window, a range of products that works well with its homeowner, commercial and trade customer base. Ryan said: “Spectus products are superb and we’re more than happy with the relationship we have with them.”

When it comes to service, Jade delivers exceptional standards. There are dedicated project managers who liaise with customers from start to finish as well as an aftercare team to provide advice and service.

Jade Windows is a family owned company that believes in going the extra mile to leave its customers more than satisfied, demonstrating a level of integrity that increasing numbers of customers appreciate.

It’s a Kitemark registered company and is externally audited twice a year to ensure the highest standards of manufacture and customer service are maintained. This allows Jade to comply with new build housing regulations, as does the Secured by Design accreditation it holds and the fact all its product comply with Document Q. A trebling of manufacturing premises is a significant achievement for any business, particularly one in such a competitive industry as ours is. The fact that Jade Windows has achieved it is a demonstration of the importance of getting the basics in place: the right products, the right service and the right attitude.

Tel: 0808 178 3370 - www.spectus.co.uk

READER ENQUIRY NO: 0518/0037

READER ENQUIRY NO: 0518/0038

ADEVA GOES LARGE IN WIMBLEDON WITH GLAZERITE AND VEKA

ITS CREDENTIALS AS A SPECIALIST FABRICATOR

Chris Reeks, Mercury’s Sales and Marketing Director, explains: “Our customers can sometimes come up against the most demanding or sensitive applications and this is when working with a specialist fabricator really benefits. We understand the complexities involved and can deliver the products, however large or unusual, that our customers’ need.”

Longstanding Spectus fabricator Jade Windows has just moved into new premises in Batley, West Yorkshire. The new unit is 14,000sqft , over three times larger than its previous premises. Ryan Fozard of Jade Windows commented: “The move to bigger premises together with our investment in new machinery reflects our substantial business growth in the past few years, particularly in our commercial and new build sectors.”

ISO-CHEMIE specialises in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. More at https://www.iso-chemie.eu/en-GB/home/

MERCURY GLAZING SHOWCASES

Established in 2002, Mercury Glazing Supplies Ltd has a renowned reputation for being one of the industry’s most reliable specialist fabricators of feature-rich PVC-u and aluminium products. The company’s expertise means it is often called upon to manufacture windows with complex design requirements.

JADE WINDOWS TREBLES ITS MANUFACTURING CAPACITY

x 3000mm, fully opening and still achieve a window loading of 1200 pascals.”

Each window is based on the market-leading Spectus vertical slider, of which Mercury is one of the UK’s biggest fabricators. The windows are available with a WER rating of A+ as standard and can be Secured by Design accredited, two key reasons why PVC-u vertical sliders are a very attractive option when it comes to adding heritage style to new build properties or replacing original timber windows. Mercury was also the first fabricator to manufacture the new Spectus Mechanically Jointed vertical slider taking heritage authenticy to another level.

Chris concludes: “Our portfolio demonstrates how far we have come as industry with the ability to offer such high-end specialist products for a myriad of applications.” And they also demonstrate the expertise and capability of Mercury Glazing too and why they are fast becoming the go-to specialist fabricator.

Tel: 01452 383344 - www.mercuryglazing.co.uk READER ENQUIRY NO: 0518/0039

It’s a tough decision for any SME – risk stepping up to your biggest contract ever or to play safe and lose out on a big chunk of business. But it was less of a dilemma for Kent-based Adeva Home Improvements because, as Director Geoff Dwyer explained, the backing of the Glazerite UK Group as well as VEKA was crucial in tackling the job.

“We might otherwise have had serious doubts about taking it on,” he said after completing the installation of nearly 3,000 windows and doors as part of a £2.2million refurbishment of Wandsworth’s Wimbledon Park Estate.

“But Glazerite was with us all the way. We’ve been working with them for about six years, and VEKA much longer. We knew the product and the customer service. Glazerite were very supportive; they were up to speed on manufacture and delivery and, just as important, if any problem arose, they would be there to rectify it straight away.”

The job was not without challenges, he continued, firstly in removing the original Crittall steel frames, which were not only set into concrete but many had to be taken out in a single three metre by two metre piece.

Also the new frames were an unusual combination of side-hung casement and tilt/ turns which might have been a problem for

some fabricators, though Glazerite took them in its stride.

Adeva installed the A-Rated, SBD specification windows and doors based on the VEKA M70 system, in white for main contractor Mulalley and Company Ltd of Woodford Green on behalf of the London Borough of Wandsworth. VEKA also carried out the wind load calculations for the design specification.

Geoff Dwyer concluded: “This was a very substantial piece of work, and by far our biggest contract to date. But we may well have had to think twice about going for it if it had not been for the support we got from Glazerite.”

The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a longstanding Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk READER ENQUIRY NO: 0518/0040

May 2018 | www.glassnews.co.uk

0518/0041

You can’t put a price on safety...

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Guarantees Our guarantees ensure that all components used in the manufacture of Liniar products have been fully approved by Liniar.

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Trademark The sale of a product under the Liniar name includes parts supplied or approved by Liniar to ensure no infringement of our Registered Mark.

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Part Q and Secured by Design Liniar specified and supplied products can be used in conjunction with Liniar supplied test evidence for Part Q and Secured By Design compliance.

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Thermal Simulations More than 2,000 thermal simulations on our website, carried out using Liniar specified and supplied components, are a valid and valued service.

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Liniar Approved Adverts.indd 2 www.glassnews.co.uk | May 2018

16/04/2018 14:39

27

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

SENIOR’S SUPPLE AND SLIM WINDOW IS THE PERFECT FIT With a successful track record of delivering complex glazing solutions for the commercial sector, leading manufacturer Senior Architectural Systems is also helping customers working in the domestic market enjoy a wide range of flexible design options thanks to the development of the company’s new super-slim Ali VU aluminium window.

Combining an impressive thermal performance with exceptional slim sightlines to help create light and airy interiors, Senior’s new Ali VU aluminium window has a frame of just 38mm when specified as a fixed light or 66mm with a standard vent option. Thanks to the strength of its robust aluminium frame, the Ali VU window is available in a range of vent sizes up to a maximum of 1400x1400mm to give the attractive wide views that homeowners desire. For larger projects, Senior’s in-house team of technical advisors can provide further help and advice.

The new Ali VU window is also available in an unlimited range of colours and finishes thanks to another of the manufacturer’s in-house resources – Senior’s state of the art powder coating facility.

THE COMPLETE PACKAGE FROM SPECTUS Leading systems supplier Spectus offers everything today’s fabricators and installers need: products that work in all sectors, the broadest range of ancillaries to make life easy and outstanding marketing support.

Carmen Velilla, Brand Manager of Spectus says: “When you choose a systems company, you need to choose one that offers a complete package and gives your business everything it needs to achieve its goals. In Spectus that’s exactly what you get.”

Effective marketing is critical to the success of every business and the Spectus offering is second to none. There are bespoke marketing packages, as well as lead generation and opportunities to tender. Spectus customers also get the sales advantage of Excellence as Standard. It’s a programme designed to drive quality at every level of the industry.

Membership gives customers the tools they need to build their business including lead generation and marketing support.

Spectus systems mean you can make any style of window or door and compete in every sector, whether it’s trade, retail, new build or commercial. There’s the Elite 63 and Elite 70 for casements and tilt & turns, the Spectus VS for vertical sliders and the FRW reversible system. Patio doors, formers and curtain walling complete the range.

Carmen concludes: “We’ve been making PVC-U window and door systems since 1981. The market has changed out of all recognition since then but we’ve thrived because of the quality of our manufacturing, the strength of our design and our customer service. We’ve kept those three principles at the heart of our business throughout and they’re the reasons we can offer such a complete package to our customers today.”

The product range is complemented with a range of over 80 ancillaries covering colour, specification, style, decorative finishing touches and double and triple glazing options.

They’re all designed to give the customer as much personalisation and individualisation as they need with no compromises and allow installers to fit a perfect job.

Further design flexibility is offered by Ali VU’s choice of configurations, including flat faced, stepped faced or radius vents, and square or chamfered beads. Available with a standard or ovolo feature outerframe, Ali VU is also equally suited for use in contemporary style homes or as a modern, energy efficient replacement for heritage style steel windows in both commercial and residential buildings.

Commenting, Senior’s sales director James Keeling-Heane said: “From our extensive experience of working with architects in the commercial sector we understand the importance of design flexibility and this is something we are keen to offer our trade customers with our new domestic range.

Our Ali VU aluminium windows, and complementary Ali FOLD aluminium doors, have been designed to be flexible, offer exceptional performance and to be easy to fabricate and install, and the feedback we are getting from our trade customers has been really positive. Aluminium systems have huge potential for success in the domestic market and we are proud to be able to show the trade what this wonderful metal can do!”

For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.

Tel: 0808 178 3370 www.spectus.co.uk READER ENQUIRY NO: 0518/0042

READER ENQUIRY NO: 0518/0043

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May 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper 0518/0044

DUE TO AN INCREASE IN DEMAND FOR COLOURED WINDOWS & DOORS

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29

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

COMPETITIVE ADVANTAGE WITH PROFILE 22’S OPTIMA FLUSH CASEMENT OF THE REVERSESHEET SS YOUR ADDRE UR FREE CONTAINS O QUIRY READER EN E SEND AS SERVICE! PLE NQUIRIES US AS MANY E ISH! AS YOU W

The buoyancy of the flush casement window market continues to flourish for Profile 22 with year on year sales growth for its Optima Flush Casement Window. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “We know from market research that heritage and high-end window products are gaining traction in the market place and this is something that our sales figures more than bear out.”

Another reason for the demand for Profile 22’s Optima Flush Casement Window is the quality of the product. Gerald commented: “Optima is a system that has been designed to give our customers a competitive advantage and you can see that in our Flush Casement Window, which looks better and performs better than rival products.”

The window’s design is based on a British timber cottage window. It has features including a traditional putty line sash, a traditional wide bottom sash rail and slim depth sashes. It can be partially or fully mechanically jointed and there is a range of cill and glazing bars as well as a French Flush Casement option too. The heritage appearance is enhanced with period hardware and a range of period colours.

As a systems house renowned for giving their customers the best in product innovation, further additions to the range have recently been added. Gerald explains: “We’ve added a French Flush Casement offering to open up even more opportunities.

We’ve also added a night vent

30

Interested in any of this editions products or services?

lock, mechanical joint end caps and a flipper gasket system with 90-degree moulded corners. In doing so we’ve made the Optima Flush Casement Window suitable for use in new builds as a fire egress window, we’ve created ventilation that’s effective but secure and we’ve improved the overall finish.”

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But despite the heritage appearance, it’s very much a 21st century window. It can THE GUARDIAN™ ROOF IS achieve a U-value as low as THE BEST REPLACEMENT CONSERVATORY 1.2W/m2K, which means its ROOF ON THE MARKET thermal efficiency is better than This product is both easy to sell and install. any of its rivals. It exceeds the requirements of UK and EU Building Regulations, exceeds PAS24 requirements on all options and is accredited by the British Standards Institute.

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The demand for Profile 22’s Flush Casement window reveal how market tastes are changing and how such feature-rich products are reaching the mainstream.

They also reveal that the Optima Flush Casement Window has the features and benefits that the industry is looking for.

Tel: 01952 290910 www.profile22.co.uk READER ENQUIRY NO: 0518/0047

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May 2018 | www.glassnews.co.uk

2405.18 SENIOR DOMESTIC ADVERTISING_GLASS_NEWS_FULL_PAGE_2018_MAY_JUNE.qxp_Layout 1 19/04/2018 09:39 Page 1

There’s no need to tie up your cash flow with Ali, our lead times are amongst the quickest in the industry. Stocked in white, grey and white/grey dual colour for immediate delivery, alongside a reliable seven-day turnaround for painted items.

Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out.

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*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

0518/0048

www.glassnews.co.uk | May 2018

31

GLASS NEWS INTERVIEW: VERTIK-AL

The UK’s Leading Glass & Glazing Newspaper

ONE OF THE UK’S LARGEST POWDER COATERS, VERTIK-AL,

OFFERS A COMPLETE SERVICE TO THE ARCHITECTURAL & FENESTRATION INDUSTRY Meeting with the new management team of the UK’s leading powder coating company, Vertik-Al, Editor of Glass News, Chris Champion, talks with MD Angus Mackie and gets a guided tour of the impressive factory with its vertical powder coating line and three horizontal lines.

The hall with its three horizontal lines

MD Angus Mackie on the shopfloor

Syntha Pulvin, Tiger and IG and were one of the first to obtain BSI approval and one of the first in the UK to gain the Qualicoat label, our customers can be very small indeed.

Being small doesn’t mean that they are happy with products that fail to reach the highest standards. Whoever the customer, they will enjoy the same high standards of powder coating as the biggest company. The quality standard applies across the board from powder coating a single handle to stillages of bar length.

Would it be fair to describe Vertik-Al as an innovator?

Angus Mackie: As one of the first companies to ever apply powder to aluminium in the UK, that’s a fair description. That was back in 1966 and, the owners of the company at that time, had spotted the opportunity afforded by powder coating.

At that time I presume it was industrial components as opposed to fenestration…

And with that quality do you have to give guarantees to the customer?

Vertik-Al’s John Park-Davies talks to Glass News’ Christina Shaw (far right)

Angus Mackie: I believe it was a mixture of industrial components but, of course, there are varying qualities of powder coating and, as the quality was refined, higher end products were added. It will have progressed through commercial fenestration and curtain walling to the requirement now for quality finishes as aluminium has moved into the field of domestic housing.

Has that quality of powder coating changed radically from commercial to domestic windows?

Loading a horizontal powder line

Angus Mackie: It’s a matter of perspective.

Commercial application to a 25 storey building is not so noticeable to the naked eye! However, as soon as products move into the realms of the homeowner: the ones who are paying for it with their hard earned cash, quality of the visible finish becomes everything – and that is understandable.

installers and builders of every kind, require a product that they can rely on for its quality.

No one wants to be going back to a job and, in the case of aluminium, it is not always a case of a quick touch-up job or repair. A problem can require a new window and the cost in product and man hours negates all possible profit.

Those customers could be taking away a number of stillages of powder coated product or it could be a small builder picking up a one-off window. We are happy to work for customers of any size.

If the company started in the commercial sector, what is the split now between commercial and domestic powder coating?

I was going to ask about your customers but just looking out of the window answers the question…

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Angus Mackie: Everyone wants a guarantee to give them protection so, for instance, we offer standard guarantees of 30 years on all Azko Nobel Gloss, Satin and Matt finishes and, in the case of Azko Nobel D2525 that guarantee is extended to 40 years.

Is it a matter of constantly requalifying for the BSI approval, Qualicoat and GSB International?

Product leaves the vertical line

Angus Mackie: A growing percentage of our output is for domestic use and it has grown to that because of the quality we can achieve.

Our customers: the architects, fabricators,

Just part of the 47,000 sq ft of production area

Angus Mackie: As you say, the variety of vehicles constantly delivering products for powder coating, or picking up completed orders, is a good indicator of our customer base. It really is very large to very small companies that make up our 120+ customers.

You make it sound as if you’re a jobbing powder coater whereas the truth is you are the only powder coater in the UK to hold GSB quality licence, and you have done since 1994!

Angus Mackie: You’re right. In fact ever since we put in the UK’s first vertical line.

Although we hold quality approvals from large companies such as Akzo Nobel, Axalta,

Angus Mackie: In the case of BSI there are both internal and external audits that enable continuous development and total traceability. The Qualicoat licence is the most important label in the UK for powder coating.

It proves the coater capable and worthy of its name and, after being rigorously assessed and policed, we are subject to auditing entirely at random by an independent testing house with samples taken from everyday production.

Gaining GSB International recognition, and being the only UK powder coater to achieve it, is very important to Vertik-Al. GSB International is a prestigious German organisation that recognises extremely high quality and recognises companies who can jump through a series of hoops that involves production that is technically of the currently highest quality; only works with certified surface systems; uses paints fulfilling GSB certification and ensures the long-term quality of the treated surface.

All GSB members are subject to the most stringent controls and it represents a very

May 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: VERTIK-AL

The UK’s Leading Glass & Glazing Newspaper is that we operate a 4-day turnaround and it is our ability to deliver to that 4 days which makes Vertik-Al the supplier it is. If you look out of the window now at all those vehicles from different companies, the product that is in one of those vehicles could go straight on to a powder coating line – literally within minutes. If a specific colour is being run on one of the lines and that matches the customer’s needs, it makes sense to add it to the line.

In the vertical powder coating line

Knowing what is going on throughout the factory at any time allows us to be nimble and economic. That benefits the customer.

Thermal break is rolled in

That makes complete sense but it must be a complicated juggling act…

It takes manpower to load and unload the vertical powder coating line

Angus Mackie: It is, but that’s what makes Vertik-Al a good supplier. The other key to our system working is constant contact with the customer so that they know what is happening. Slotting them into a production run may mean that they can collect or have that product delivered tomorrow, and they need to know that. Many of our customers are getting deliveries from us twice per day and we maintain a fleet of some 10 vehicles from 3.5 tonnes to 18 tonnes.

The finished product gets the sight and touch test

Presumably the fitting in of a customer’s order on a current production run is because of colour changes?

From bar length to small items...

Angus Mackie: Colour changes take around 4 to 5 minutes although a contrast change, say black to white, may be longer because of the clean-up time. It is more about efficiency and keeping lines moving rather than pure colour change, although keeping downtime to a minimum is obviously essential.

What about colour? There is a huge demand now…

One of the three horizontal powder coating lines in action

large investment by Vertik-Al to maintain its membership but we believe the quality of the end product justifies this.

You operate one of, I believe, only 9 vertical powder coating lines in the UK and also 3 horizontal lines.

With the output capable through the vertical line does that mean your main product line is bar length?

Angus Mackie: We can easily have bar length going through the horizontal lines. The fact

www.glassnews.co.uk | May 2018

Angus Mackie: There is and we generally use around 400 colour choices although there are over 3,500 available. Commercial products may have corporate colour constraints but domestic or commercial fenestration falls into a relatively small band of well used colours.

You offer thermal break rolling but what about other services to the customer?

Angus Mackie: The polyamide rolling is a regular service. Although we mentioned the issues of damage to product earlier, we do have an On-Site Rectification service that can be at a customer’s works or out on site. This uses a two-pack system that offers superb performance and a colour matching service.

We also have a bespoke packaging service, cutting and drilling, anti-drumming application for rain screen panels and low tack protective taping for transportation or protection.

Regular testing of the painted product

A comprehensive service…

Angus Mackie: We’ll do those jobs our customers need and perhaps don’t want to do themselves.

You have a large site and ideally situated in the Midlands, close to the motorway network. Are there further plans for the future?

Angus Mackie: We’re on a purpose built 4 acre site with a 47,000 sq ft factory that hosts technologically advanced pre-treatment, powder application, thermal break and testing facilities. It represents a significant investment and we will invest more when required.

Fortunately we have the space for additional lines to be installed.

Our turnover has increased year on year for over 6 years. Do we want more? Always, and we operate Vertik-Al round the clock to provide a great service to the architectural industry.

Finally, the integration of the new management team following the acquisition of Vertik-Al appears to have gone very smoothly…

Angus Mackie: As you know, both myself and John Park-Davies have been in the fabrication business for some years and Richard Gibbs is one of the UK’s leading authorities on powder coating having joined Vertik-Al in 1992.

Richard is responsible for the planning, production and logistics of the Vertik-Al operation and ensures the service we provide to customers is second to none.

Many thanks, Angus. I think we can describe Vertik-Al’s situation as being fast-moving where customers have a happy outcome!

READER ENQUIRY NO: 0518/0049

33

WOMEN IN INDUSTRY

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry

AT WORK, REST AND PLAY

This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career.

THIS MONTH: Joanne Taylor Director, Fit For Trade Ltd

AT WORK...

How did you get into this industry?

Like most people I suspect – it found me. I undertook a site managers position in London and was approached by the site training officer to train some installers in health and safety as no one else wanted the job. I got on so well with the guys and took an interest in their work and saw it as a diverse part of the sector which I wanted to be a part of. I’ve never looked back!

What was your first job after school or college?

I remember my careers officer giving me the options of becoming a hairdresser, a nurse or a secretary and neither appealed to me. I wanted to do something creative and at 16 years old I took a YTS in a small architectural practice and was then hooked with the construction industry.

Can you give a brief resume of jobs up to your current position?

I’ve always been in the construction sector.

After being diagnosed with Dyscalculia I could not complete my architectural training so after leaving the architectural practice I worked in a Higher Education School of Architecture where I learnt a lot of theory surrounding construction. I self-funded my further education whilst undertaking various site management and training consultancy and got heavily involved with fenestration. I did manage to get hand’s on during this time and worked with a number of maintenance engineers and installers and learnt a lot from other trades. Present day and I am joint

founder and Director of a private training provider which specialises in the fenestration industry and due to complete my MSc in Business & Management in August 2018.

Do you believe your speciality (finance, sales, management, marketing etc.) is transferable to any industry?

I’ve always said you need a special personality and mindset to work in construction industry, whether I would have the same drive and enthusiasm for another industry has yet to be tested.

Have you a career path mapped out or is it more about opportunism?

AT REST...

Away from work, what is your focus?

I like to travel and aim to take a city break once a year and the rest of the time is divided between our home refurbishment project, trips with our Dachshund ‘Hamish’ our touring caravan and time with family.

What activities help you switch off?

I enjoy walking our little dog and go swimming/gym three times a week. I also enjoy a good pub quiz!

I left school with no formal qualifications and if I hadn’t planned to gain an education which suited my interests I doubt I would be in the position I am today. In order to diversify in business you learn to do a lot of self-reflection. One of the hardest things is admitting that sometimes your strengths and weaknesses do not always match that of the business needs and therefore you need to be flexible, adjust and sometimes move on and create something yourself.

Looking ahead, where would you like to be in a) 5 years’ time and b) 10 years’ time?

I’m lucky that I’ve worked in an industry that hasn’t bored me in 30 years so would like to think I’ll still be involved with it in the future.

I would love to be able to do more research practice as it has always been a dream to write a book surrounding industry.

AT PLAY...

All work and no play makes Jill a dull girl! True or False and why?

Definitely true! I’m a great believer that too much focus on work actually dampens the mind and draws you away from what you actually set out to achieve.

Do you achieve the work/life balance you would like to?

I’m lucky that I have Lee my business partner who is also very dedicated to the business and an excellent team. We built the business on everyone getting a good work/life balance and feel we’re more productive for it.

With money and leisure time no object, what would you really like to do for yourself or your family?

I’d firstly take all the family on a really exotic holiday and make sure they had enough money so they could spend time watching their children grow without the financial worries. I feel I missed out a lot when my daughter was young as I was always juggling full-time work and studying. I’d then spend my days in the sun, surrounded with Dachshund dogs and write my book.

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry 34

May 2018 | www.glassnews.co.uk

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• PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

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35

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

MAKING DOORS

THE LIFESTYLE CHOICE Jayne Sullivan, Operations Director at leading composite door supplier DOORCO Ltd talks about how fashions in interior design can’t be ignored when looking at where the door market is heading next and how colour and style must be prevalent in supplying the end customer with the lifestyle choices they desire.

One of my favourite tasks is to flick through the monthly interior design magazines I subscribe to. It’s not about gaining inspiration for my home but seeing what the experts are talking about and the key trends emerging – after all the front door of a house often reflects the style of the home within. And as we all know, what’s ‘hot’ inside eventually filters through to the exterior.

It’s about recognising that our products are essentially a lifestyle choice and for DOORCO, it’s this attention to detail that drives our innovation. In fact, it was the main inspiration behind this magazine’s cover which is a taster of what’s to come from our new brochure.

IT’S ALL ABOUT COLOUR The main topic of conversation continues to be colour, and there are some very prevalent themes emerging. While grey may still be the neutral of choice for many interiors due the timeless and classic look it provides, colour choices are bolder - grey is evolving as we see a significant shift towards lighter greys such as Traffic Grey and Slate, but also blue and green tones coming through especially with colours such as Moss Green, Basalt Blue, French Blue and Stormy Seas. Of course, the experts are often braver in their design than many homeowners but we can all pick the elements we like to introduce into our homes. It seems the style is all about rich pigments and moody tones. Dark blue walls and dark furniture, furnished with a touch of colour and texture.

Interestingly tropical trends are still popular, but instead of carnival bright colours, it’s about mixing greens and bold leaf patterns.

I have to agree that rich shades of green look striking against the navy or charcoal walls that are so fashionable.

STAY ON-TREND It is gratifying when browsing through what the top designers are saying, that their styles are aligned with where DOORCO is going next. For us it’s about delivering these lifestyle choices, and whatever the homeowners’ tastes are, we as an industry, should be offering doors that are on-trend and accessible. We already have the widest range of designs, and customers tell us, the best looking composite door finish in the market. But as we evolve, we need more than just “traditional” or “contemporary” to define them with and more than just pictures of door fronts or lines of SKUs to provide broader inspiration.

In the initial stages of designing our next brochure, instead of just incorporating our new products, colours and designs in to our original one, we felt we needed to do something different. Our current brochure seems to have become the template for many, which is not surprising as it is comprehensive, well-structured, well laid out and our customers love the fact that it can be easily wrapped with their logos and colours – it’s a fantastic and cost-effective sales tool for them.

But as a company brochure for DOORCO, it was time for an overhaul.

before. We’ve invested in photography to make sure the brochure and accompanying marketing campaigns have maximum impact, all of which will be available for our customers’ own marketing portfolios.

But of course, it’s not just about clever marketing, there has to be substance behind any strong campaign and we always start with the product. The cover advertising gives you a glimpse of our new lifestyle collections – Metro, Rustic, Classic and Deco – and we’ve been working with our paint suppliers to develop new colour palettes that reflect these changing tastes. We may have exaggerated the settings but they’re stand-out for a reason – to show that we can provide a design inspired door for every home in every location.

EXTENDED COLOUR RANGE We have introduced 8 new colours into our already extensive range of 40 Premium Colours in order to stay ahead of these trends.

There are darker blues and greens (Bahia Blue and Moss Green being my personal favourites), bolder shades like Paradise Green and Caribbean Blue, coupled with the earthy and classic shades such as Clay, Mushroom and Putty. Each palette is designed to support the on-trend lifestyle choices that consumers are making today and is backed up by suggestions for hardware, glass and glazing too. In addition, the new brochure will feature popular RALs with a bespoke take on classic colours like Ruby Red (3003), Crème (9001) and Graphite Black (9011) which align to popular aluminium profiles.

FINISHING TOUCHES And we don’t stop there. We pay close attention to the finer details too, including supplying painted drip bars and co-ordinating edgebanding for doors that open-in, to match any colour choice. It’s often these finishing touches that make all the difference to the completed look – the seamless integration of a front door into the rest of a property’s design, both inside and out.

If you would like to find out more about DOORCO, the composite door products they offer or would like a copy of the new brochure when it is available, call: 01625 428955 or visit: www.door-co.com.

INNOVATION WITH IMPACT Innovation drives everything we do – our products, our services and our marketing.

That’s why our new brochure design is quite different from anything our industry has seen

36

READER ENQUIRY NO: 0518/0051

May 2018 | www.glassnews.co.uk

Doors for every location

0518/0052

Contact us now to register your interest Telephone 01625 428 955 Email info@door-co.com www.door-co.com www.glassnews.co.uk | May 2018

37

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

ASTRASEAL SAYS DISTINCTION’S NXT-GEN IS THE BEST DOOR SLAB ON THE MARKET! Astraseal Group is one of the UK’s largest PVC-u and aluminium window, door and conservatory manufacturers and operates in the trade, commercial and retail sectors.

The Group is also one of Distinction Doors’ longest-standing customers. Astraseal recently introduced the nxt-gen composite door to its portfolio and the company is delighted with the move. Karl Cornwell and Andy Gailey, Production Managers at Astraseal, deliver the same verdict: “It’s the best door slab that we have worked with.”

Karl and Andy are keen to highlight the production efficiencies of nxt-gen, the positive reaction in the marketplace and the strength of Distinction’s marketing support.

PROFILE 22’S FRONTIER COMPOSITE DOORS: THE PERFECT COMPOSITE DOORS FOR OPTIMA Profile 22’s Optima and Frontier offer the perfect composite door solution. Gerald Allen, Profile 22 Marketing Manager, said: “With Frontier and Optima you get two best in class products that deliver a perfectly suited solution.”

The Frontier range of composite doors was launched last year. Manufactured in the UK, the range delivers everything you would expect from a Profile 22 product, including a ten year guarantee.

Available in 44mm and 48mm versions and suitable for standard or low threshold projects, the solid core timber door leaves are available in 27 designs and ten colours, each with a matching outer frame.

The doors feature a beautiful wood grain finish that replicates timber and gives a more realistic effect. COOLSKIN heat reflective technology minimises solar absorption and superior scratch and abrasion resistance keeps doors in great condition. Security is assured with a dedicated keep and Yale lock options too.

Frontier doors are available in three variations so there’s an option to suit every set up. The leaf only option provides solid timber core leaves for fabricators to manufacture into door sets. The pre-prepped option sees doors prepped to a fabricator’s specification with door furniture available via fellow Epwin company Safeware. For fabricators looking to reduce the number of suppliers they work with, glazing options can also be supplied and fitted.

Andy says Astraseal, which manufactures around 15,000 Distinction doors a year, including fire doors, signature and nxt-gen doors, ensures its manufacturing efficiencies are at their best. “With nxt-gen there are so many benefits from a production point of view,” he says. “The product is extremely easy to manufacture with considerably less waste.

There is no storage of cassettes needed, plus the ease and speed of manufacture impacts across the whole fabrication process from improved efficiencies through to less wear and tear on our fabrication machinery.”

Karl comments that the quality of nxt-gen combined with the strength of Distinction’s marketing is also helping Astraseal across all market sectors. “Our trade customers are actually asking for nxt-gen by name and its growing market presence is clearly evident.

We are very strong in the commercial sector and have undertaken several large local authority contracts using nxt-gen – the feedback of which has been extremely positive.” The success story continues in the retail sector too. “It is now the composite door of choice with our retail customers. Plus, the traffic has significantly increased across our domestic showrooms thanks to Distinction’s approved showroom locator platform. We are delighted to have introduced nxt-gen into our portfolio and the positive impact was evident straight away.”

N&C FINDS COMPLETE COMPOSITE SOLUTION WITH VIRTUOSO DOORS The incredible looks and crafted precision of Virtuoso Doors’ range of composite doors has lured an established installer away from his original composite door supplier.

Cambridgeshire-based N&C Glass made the move to Virtuoso Doors after seeing the firm’s collection of premium quality, high performance composite doors, which is precision manufactured and hand-finished by the Virtuoso team of master craftsmen.

N&C Glass began selling the extensive range of doors, which now includes VirtuAL - the UK’s first aluminium textured, non-woodgrain finish composite door, and immediately took advantage of the unrivalled support package behind it.

Nick Flack, managing director of N&C Glass, explains: “Composite doors are a growing market for us so it was really important for us to establish a long-term partnership with a supplier that’s passionate about doors. I was very impressed by the quality of the Virtuoso door, the accuracy of manufacture and the fine detailing which gives it all the hallmarks of a premium product that homeowners want.

“We were also looking for a supplier that could give us the complete service to help us grow the composite door arm of our business and make a real success of selling this highly desirable product. We had been let down by our previous supplier and the focus on service and support at Virtuoso Doors was evident, which immediately filled me with confidence

Astraseal has been a loyal customer of Distinction Doors for many years. With the introduction of nxt-gen to its portfolio and the added value benefits the product offers, the relationship has become even stronger.

Tel: 01226 352274 - www.distinctiondoors.co.uk

N&C Glass uses Virtuoso Doors’ online door designer software – Gateway – to design, build, quote and order doors. The userfriendly software can also be used by N&C Glass customers to design their new door online in just a few minutes by choosing their door style, colour, glass and hardware.

N&C Glass has installed two Virtuoso Doors in its showroom – a composite door and the new Virtu-AL contemporary entrance door.

With its sleek, modern aluminium look, the Virtu-AL door has already become a natural draw in the showroom.

The company has also taken advantage of Virtuoso Doors’ marketing package which includes a new collection of brochures.

The brochures have been designed to aid homeowner decision-making and capture the unique combination of craftsmanship and precision engineering that Virtuoso puts into creating every one of its doors.

“The brochures are an excellent sales tool and they are very logically laid out for homeowners to browse through,” adds Nick “They show our customers the possibilities that can be achieved with a composite door and they’ve literally flown off the shelves since we took delivery of them!”

With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the forefront of composite door development.

Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks.

For an authentic feel, each woodgrain or aluminium effect door is uniquely designed to replicate the look and texture of the raw material as much as possible.

To find out more about Virtu-AL, call 0191 410 9333, visit www.virtuoso-doors.co.uk or follow @virtuosodoors on Twitter.

Tel: 01952 290910 - www.profile22.co.uk

38

that they could fulfil our needs. Lead times are very good and we know that orders will arrive on time, which has already helped us to increase the pace of installations.”

Tony Craggs, managing director of Virtuoso Doors, said: “We’re delighted to welcome N&C Glass on board and we’re very pleased that they’ve increased their composite door business since moving to Virtuoso. We love making fine quality doors and we go the extra mile to deliver for our customers so it’s terrific to see a growing number of installers like N&C Glass choosing us to help them achieve growth. We wish N&C Glass every success in building on a strong start and making the most of rising demand for the composite door.”

All-in-all, Frontier doors offer the perfect complement to Optima, the window system designed for the 21st century and beyond.

So if you want to deliver a perfectly finished project, look no further than Optima and Frontier from Profile 22.

READER ENQUIRY NO: 0518/0053

“We wish N&C Glass every success in building on a strong start and making the most of rising demand for the composite door.”

READER ENQUIRY NO: 0518/0054

Nick Flack, MD of N&C Glass, with Lesley Harrison, area sales manager of Virtuoso Doors

READER ENQUIRY NO: 0518/0055

May 2018 | www.glassnews.co.uk

0518/0056

nxt-gen is extremely easy to manufacture with considerably less waste. Plus, there is no storage of cassettes needed!

Andy Gailey | Production Manager | Astraseal

same

engine,

new

model

0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk/nxt-gen | door-designer.co.uk Tried, tested and trusted, the UK’s number 1 composite door supplier

www.glassnews.co.uk | May 2018

39

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

COLOURS, DESIGNS AND DELIVERY SLIDERS UK LAUNCHES NEW FROM RESIDOR IN JUST 5 DAYS ‘INTELLIGENT-TIMBER’ COMPOSITE DOOR

With an expanded door range, standard and bespoke colours and an on time, in full service promise in excess of 99%, along with online ordering, new trade partners are helping to fuel further success in Residor.

The impressive performance for Residor has also been bolstered by their unique £1,000 security guarantee, thanks to the specification of the 3 Star Ultion cylinder as standard. With a 3.6mm external door skin, this makes for one, if not the most secure GRP composite door in the UK at present, complying to the latest PAS 24 standards.

There a 9 distinct door designs both traditional and contemporary, and 6 standard colours including white, red, green, blue, black and the ever popular anthracite grey, along with 20 glass

designs. There are also a further 250 RAL colours to choose from, allowing for a more bespoke door solution, along with hardware options in white, black, chrome, brushed and gold.

Thanks to the considerable resources of sister brand Solidor, parent company DW3 Products Group and ultimately Masonite International, OTIF levels have been in excess of 99% for the last 2 years for Residor and that’s despite a period of sustained growth, as Gareth Busson head of sales and marketing for Solidor Group points out.

He commented: ‘The proposition for Residor is overtly strong and based on product design, unrivalled security and the fact that we deliver on time, in full consistently, with the added benefit of online ordering through Residor Cloud. There’s also a marketing support programme including brochures, sample swatches and showroom support.’

For further information about the benefits of becoming a Residor partner, call 01782 847300 or e-mail enquiries@residor.co.uk.

You can also find out further information at www.residor.co.uk and add to their considerable following on Twitter @residor.

READER ENQUIRY NO: 0518/0057

WRIGHTSTYLE INTRODUCES ENHANCED FIRE DOOR SYSTEM Wrightstyle, the leading international supplier of advanced glazing systems, has introduced a new door system that provides 90 minutes of integrity and insulation (EI90).

The new 8050 series of thermally broken fire doors are fully compatible with Wrightstyle’s SR60 curtain walling system, and provide a new level of aesthetic appeal.

The door system is available in either single leaf (1606mm wide x 3062mm high or 1534mm wide x 3222mm high) or double leaf (3102mm wide x 3062mm high or 2958mm wide x 3222mm high).

The doors, which will accept glass up to 60mm thick, can be used as a stand-alone product or incorporated into Wrightstyle’s SR60 curtain walling system, to provide a complete screen or façade of 90 minutes integrity and insulation.

leaf format – a breakthrough fully-glazed fire door system.

Previously, Wrightstyle’s F1 glazed door and screen system, offered nonthermally broken fire protection up to EI-60.

The new system therefore adds a further 30 minutes of protection with the significant and added benefit of thermally broken profiles.

The new door system has been successfully fire tested, and can incorporate any EI-90 glass that has been tested into steel framing to a maximum glass area of 3.97 sq metres.

It adds a further option to Wrightstyle’s already extensive range of fire and smoke resistant doors, which include a range of unlatched doors in double or single

The SR series curtain wall and roof glazing system provides architects and designers with flexibility in glass dimensions and façade design, allowing large areas to be spanned without the need for a secondary support assembly.

“The inclusion of a thermal break in this new door system gives it added insulation, while allowing for slimline steel framing,” said Denis Wright, Wrightstyle’s chairman.

“It therefore combines the protective function of an advanced steel glazing system with the sleek aesthetics that architects and designers are looking for,” he said.

Tel: 01380 722 239 READER ENQUIRY NO: 0518/0058

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Sliders UK has launched its new PAS24 and Part Q approved ‘intelligent timber’ Ultimate Composite Door.

Among the UK’s most secure doors, its manufactured using the new Capstone leaf which features 15mm thick LVL timber inserts.

Intelligently encased inside a foam core and durable GRP skin, these provide additional core strength without impacting on thermal efficiency. This combination means that it not only achieves U-values of as low as 1.0Wm2.K, but has also been independently tested to PAS24:2016 including cut-through testing.

Security is further enhanced through Capstone’s patented three stage glazing cassette system, which supports easy replacement of glass but maximizes security.

Steve Mines, Sales Director, Sliders UK said: “Security is always a major driver in entrance door retail and this is among most secure doors on the market. The major positive for the trade is that the way timber is used in the door not only makes it more resistant to attack - so that it’s Part Q approved but encased in foam and GRP, there’s no chance of water ingress or warping. It also delivers great thermal performance.”

This technically advanced combination of timber inserts and thermally insulating foam also significantly reduces bowing, which means that the Ultimate Composite Door is supplied by Sliders UK with just a 3mm bowing tolerance.

“Bowing can cause a stack of problems and call-outs impacting on weather sealing

and locking. With a 3mm tolerance, compared to the 5mm and 7mm tolerances of competitor systems, we’re underwriting through-life performance.”, continued Steve.

Door furniture and hardware is Trojan, while standard hinges and locks are manufactured by Ingenious, with heritage and auto-locking options from Winkhaus. Door cylinders are six-pin anti-drill and pick as standard with the UKAS accredited 3-star BSI TS007 tested Ingenious cylinder, also available as an upgrade option.

Glass options include a choice of double or triple-glazed options, achieving U-Values as low as 1.0Wm2.K including laminated and toughened options.

Available in lead times of 5-days or less, standard colours are black, red, blue, green, Gold Oak and Rosewood, while a range of premium finishes are also available.

This is combined with a choice of standard or colour matched, fully reinforced Duraflex and Eurocell 70mm PVC-U outer frames and

slim, low line aluminium thresholds with twin seals.

Both Duraflex and Eurocell framed doors have been tested to PAS24:2016.

Mines continues: “The technical advantages delivered by the new Capstone leaf - most significantly PAS24 approval - are major benefits. It’s highly competitive but the performance that it delivers, choice of colour and finishing options, means it can be sold against any door in the upper end. It’s really flexible and delivers a lot of very strong USPs.” Palmer suggests that composite doors now account for 50% of the entrance door market, the share rising to 54% by installed value with the inclusion of PVC/ABS faced doors.

The Market for Domestic Entrance Doors 2017 edition also forecasts a 22% increase in composite door sales through to 2020.

For more information contact sales@sliders-uk.com or visit the website at www.sliders-uk.com.

READER ENQUIRY NO: 0518/0059

May 2018 | www.glassnews.co.uk

0518/0006

Safe and Secure Introducing the Optio GT55 TB door system from AluK. The ultimate combination of security and performance.

With security front-of-mind, the GT55 TB is the most comprehensive aluminium door system on the market.

It boasts PAS 24 rating and is Secured by Design-accredited across a suite of conďŹ gurations including single and double doors, screening, side and fan lights.

The PAS 24 System features impressive panic, mechanical and electro-mechanical locking options, making the GT55 TB the perfect choice for your future projects.

To discover more, speak to our experts on 01291 639 739 or email info.uk@aluk.com

aluk.co.uk www.glassnews.co.uk | May 2018

Experts in Aluminium 41

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

DISTINCTION’S NXT-GEN ADDS REAL VALUE TO HS TRADE WINDOWS BUSINESS

HURST SEALS POSITION AS UK’S LARGEST DOOR PANEL MANUFACTURER Hurst Plastics has sealed its position as the UK’s largest door panel manufacturer with the announcement that it has increased production by 50% to 3,000 panels a week.

The latest year-end figures from Hurst reveal that the company has ramped up output of door panels to record levels and grown its customer base by 20% with more than 300 active new customers coming on board in the last six months.

Hurst has also reported a healthy rise in demand from within the commercial sector with the business supplying its composite doors and third party accredited composite fire doors to a growing number of local authorities and social housing contractors.

This strong period of growth follows a £650,000 investment in new machinery, people and delivery vehicles at Hurst to increase its capabilities and provide customers with industry-leading levels of quality, service and value. Hurst is set to embark on a new round of investment in the first quarter of its new financial year, which will see the company implement a new warehouse management system a, introduce a next generation online ordering and account management system and double its CNC machining capacity by taking delivery of two new, state of the art CNC machines to keep pace with increasing demand.

Mark Atkinson, Sales Director at Hurst Plastics, explains: “We’re delighted both with our performance over the last 12 months and our record for maintaining consistently high levels of service. With door panels, we really are bucking the trend in a mature market. Admittedly, as the product enters into the declining stages of its life cycle, more businesses exit the market and this perpetuates growth for those that remain.

However, our figures do prove that there is still demand for door panels and we will continue to invest in them whilst the need is still there. Despite this record growth, we are really proud to have maintained our impressive OTIF levels of above 99%, which is in no small part down to the investments

“We’re delighted both with our performance over the last 12 months and our record for maintaining consistently high levels of service."

42

“Our customers are at the heart of everything so we certainly won’t be standing still this year. That’s why we will continue to invest and innovate to build on a very strong year and create further exciting opportunities for our customers.” we’ve made and our continuous commitment to customers.

“We are fast becoming the ‘go to’ supplier for panels and our eminence has opened up some additional opportunities for us across all market sectors. With nearly £2 million of new business on board in the last year alone and the investment and capability to help our customers achieve growth, our new financial year is already gearing up to be very exciting indeed. But whilst we are focused on sustained growth, we are dedicated to continuous service improvement too. This is fundamental in helping us to maintain the excellent product consistency and service levels we’ve become known for.

HS Trade Windows has been a Distinction Doors’ customer for over ten years. It recently introduced the new nxt-gen composite door range to its fabrication setup four months ago and it’s already proving to be a hit. HS Trade’s Owner, Michael Gromett, said: “The nxt-gen composite door is easier to fabricate with less wastage but for us it was all about the door’s streamline aesthetics. The look of the door is truly unique and the mouldings and overall design is superb. The nxt-gen door is also internally glazed which offers increased security too. Add in the impressive range of glass from Distinction Glass collection and you have a door that really stands out in the marketplace and offers our customers something quite unique to sell to the consumer.”

Michael is consistently impressed by the everexpanding range on offer from Distinction Doors. He says: “Distinction continually brings something new to the party. They clearly have their fingers on the pulse with regard to door trends and design. They constantly update and launch new products and support packages that really make a positive difference. In short, they add real value to our business.”

The nxt-gen door and Distinction Glass samples have been installed in 15 of HS Trade’s customers domestic showrooms.

The company also utilise Distinction Doors’ Showroom Locator platform which drives customers to their many domestic showroom sites. Furthermore, HS Trade’s customers also make good use of Distinction’s door-designer platform that allows consumers to design their own door, from the style and colour to the glass and hardware.

Alongside the quality and depth of the product range, Michael also praises the support that’s constantly on offer. “We pride ourselves on working with our customers and offer a personalised trade service. For us, it’s not just about supplying the product to our customers, we get to know them and work with them to ensure they have everything they need. Distinction Doors has got the same approach as we do and it’s something we appreciate.”

HS Trade is based in Lincolnshire. Its flexible service, competitive pricing and exceptional quality means it has a customer base that stretches across the UK. In nxt-gen and Distinction Doors it has a composite door partner it can trust to help maintain its outstanding reputation.

Tel: 01226 352274 www.distinctiondoors.co.uk READER ENQUIRY NO: 0518/0062

“Our customers are at the heart of everything so we certainly won’t be standing still this year. That’s why we will continue to invest and innovate to build on a very strong year and create further exciting opportunities for our customers.”

Hurst Plastics has invested substantially over the last three years to increase the production capabilities of its two dedicated factories in Kingston-upon-Hull. The firm maintains a large external sales team and has developed a number of IT systems to provide a greater online presence for customers and make the process of ordering and buying doors simple.

The company operates its own 15-strong fleet of vehicles and has the flexibility to immediately bring additional vehicles on board to serve increased volumes. Hurst continuously introduces new door styles, colours and glazing to inspire the market and satisfy demand for greater choice.

Tel: 01482 790790 - www.hurst-plastics.co.uk READER ENQUIRY NO: 0518/0061

May 2018 | www.glassnews.co.uk

0518/0063

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0518/0064

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£255 (+VAT) Join a UKAS accredited and industry-leading Competent Person Scheme for fenestration professionals n n n

Self-certify your work online Save money on building notification fees Offer customers a 6 year guarantee

PLUS! TrustMark membership, MTC cards and bespoke insurance policies also available.

Apply today:

stroma.com/certification/doors-windows | 0845 621 11 11 * | info@stroma.com *Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420

www.glassnews.co.uk | May 2018

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DUE TO AN INCREASE IN DEMAND FOR COLOURED WINDOWS & DOORS

NOW OPEN – A BESPOKE FOILED WINDOW FACTORY

COLOURS AVAILABLE Rosewood on White*

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Colours marked * are from our standard collection, all other colours are subject to price and availability on application. Please note: colours are for illustration purposes, for an exact example please ask your sales representative for a Renolit swatch sample.

www.glassnews.co.uk | May 2018

sales@pearlwindows.co.uk www.pearlwindows.co.uk Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU

45

FRONT COVER STORY

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

RESIDENCE COLLECTION GETS A DEDICATED TRADE WEBSITE

GET ‘REAL’ - NORSCOT WINS INTERFACE INNOVATION AWARD

The Residence Collection has just unveiled a dedicated new website for the trade at www.residencecollectiontrade.co.uk that’s been designed as a complete resource hub for the three in one system, which boasts shared profiles, beads and single length ordering.

Continued from page 1...

Other panellists include Russell Yates, MD of AluK, Edgetech UK director Chris Alderson, GQA Chairman Mike Morris and Jade Greenhow from Insight Data.

Another panellist, Andy Jones - Group Sales & Marketing Director at Synseal - commented; “The industry is evolving fast and it’s important to keep your finger on the pulse. This is a must-attend event for senior management involved in the fenestration industry.”

The Glazing Summit is the brainchild of Andrew Scott, CEO of Insight Data and Purplex Marketing, who have organised the event. Andrew started in the window industry in 1986 and has acquired, built and sold several window companies. He created the business strategy that propelled Cambrian Windows from a small £1m commercial fabricator into a £12m trade fabricator in 48 months, before the business was acquired by Masco.

He commented; “Our industry is worth over £4 billion, has over 15,000 companies and employs tens of thousands of people.

After Insight Data published the latest Window Industry Report we were swamped with industry leaders wanting answers to some big questions. The Glazing Summit aims to answer these questions, but it will also give delegates the opportunity to network with peers, suppliers and industry media.

46

“We’ve also teamed up with the most progressive, innovative companies in the industry who are sponsoring the event and showcasing where the industry is going.”

The Glazing Summit will be held on 22nd May at St Johns Hotel and Conference Centre, Solihull, from 9am to 4pm. Tickets are available online at www. glazingsummit.co.uk and include refreshments and buffet lunch.

EXCLUSIVE LEADERS DINNER Around 120 industry leaders will also attend an exclusive dinner with a drinks reception and afterdinner speaker. The VIP evening will give CEOs and directors the opportunity to network with like-minded peers in a relaxed, informal setting and enjoy a finedining experience.

Jade Greenhow, general manager of Insight Data commented; “we introduced the Glazing Summit Leaders Dinner following feedback from delegates and sponsors, who wanted the opportunity to come together after the conference in a professional but relaxed environment. However, seats are very limited so we recommend booking early.”

For more information, call 01934 808293 or email hello@glazingsummit.co.uk.

READER ENQUIRY NO: 0518/0066

R2, R7 and R9 all benefit from a dedicated landing platform on the new site showcasing design philosophies, performance, a clever interactive glazing bead designer, along with a wide range of hardware and ancillaries, including the deep, period-inspired Radlington Cill.

There is also a colour selector that presents all of the unique and inspiring colour and woodgrain options that are available across The Residence Collection.

As you would expect from a truly unrivalled premium systems house, there are a wide range of marketing materials available for download or that can be ordered as part of a pack including brochures, case studies, wallcharts, door drops and a planning and conservation guide for R9. In addition, there is also a dedicated page on colour which includes dedicated colour guides by system, including wallcharts and visitors to the website can also request free sample swatches by system.

Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘The existing website for The Residence Collection is visually stunning with the information carefully orchestrated for the consumer and architect. Yet we had a need to create something equally as impressive, but with key messages, content and downloads for the trade.

She continued: ‘This new platform is the perfect environment in which the trade can experience our considerable products USP’s, unrivalled marketing support and ultimately strong financial returns.’

For further information for both retail and trade partner enquiries please visit www.residencecollection.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

READER ENQUIRY NO: 0518/0067

(L to R) Professor Andrea Nolan OBE (Edinburgh Napier University), Peter Body (Norscot Joinery Ltd) and Dr Farzad Rahimian (University of Strathclyde)

Successful VEKA Group customer Norscot took home the ‘Innovation of the Year’ trophy at the prestigious Scottish Knowledge Exchange Awards 2018; which celebrate the achievements of academic and business collaborations and partnerships.

Norscot Joinery - the Highlands and Islands fabricator of PVC-U windows and doors, and timber frame kits - received the award at an evening event run by Interface in Edinburgh. The Innovation of the Year prize was awarded to Norscot, in partnership with the University of Strathclyde, in recognition for the research and development of virtual reality show home software.

Having identified a major challenge in the self-build market; that of customers being unable to ‘visualise’ their future home designs through traditional paper plans and CAD designs alone, Norscot began to work with the University of Strathclyde on software that allows a customer to ‘walk-through’ their new-build via a combination of Building Information Modelling (BIM) and virtual reality technology.

The champion collaboration was born as Interface, the Government backed organisation which links businesses with academic partners, paired Norscot to the University of Strathclyde through the Highlands and Islands Enterprise (HIE) initiative.

Norscot’s chairman Peter Body said, “While the idea is very simple, it is taking a small army of very clever and supportive

people to bring it to fruition. I thank them all for the progress to date, which has exceeded expectations. This award is a very welcome recognition of the project’s potential, which will further enthuse the team to make it a success.

“Norscot is a family-owned company based in Bower, a small village in the far north of Scotland, but with over 30 years of experience we have never stopped innovating and improving the products and services we offer to all of our customers throughout the UK. “I’d like to offer special thanks to Claire Farquhar at HIE and Shaie MacDonald at Interface. When the idea was first mooted, their vision and encouragement was instrumental in getting it off the ground.”

VEKA Group’s Sales Director Neil Evans added, “Norscot is a long-standing VEKA fabricator and valued member of Independent Network, with a hard-working team that have never shied away from innovative technologies or new developments that will fuel growth for the company.

‘Innovation of the Year’ is certainly an accolade to be proud of. Congratulations to all at Norscot on a very well deserved win.”

To find out more about Norscot, please visit www.norscot.co.uk or you can read more about the Innovation of the Year award at http://www.interface-online.org.uk/ case-studies/norscot-joinery-ltd READER ENQUIRY NO: 0518/0068

May 2018 | www.glassnews.co.uk

0518/0069

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47

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SELECTA INTRODUCE NEW 2018 MARKETING SUPPORT PACKAGE Birmingham based PVCu Window and Door System House, Selecta Systems, have introduced an all new marketing support package that consists of a set of marketing brochures and literature and Connect, a website based Selecta Support Centre for their ever growing fabricator and installer base.

Marketing Manager, Mark Walker, explains what’s new and the idea behind the new marketing support materials.

“We launched a big and bold full product brochure just over 12 months ago, featuring 44 pages of stunning images and information relating to our full product range, titled ‘Your Home Made Beautiful’. The brochure has proved immensely popular and so following on from that success, we have now launched a series of supporting retail based 12 page mini-brochures, with one for each product. What this means is that the consumer now has more information and images from the product dedicated brochures, whilst our fabricators and installers have a professional and exquisite range of sales support materials to promote their products.

This is important, as any marketing materials that we provide are a representation of not just Selecta and our products, but more notably, our customers business.”

Mark continues, “We have extended the marketing support brochures further by adding Sales & Technical Information Sheets to the range, which focus more on the trade and commercially minded customers’ requirements. So whether you are a fabricator who’s supplying the retail market or trade customers and commercial projects, our marketing brochure packs are fully complimented and support these markets.”

“The new marketing and sales support brochures are also available to customers as digital flip books and can be embedded in

Sales & Support Team (L to R): Dave Nelson, Steve Keyte, Michele Statham and Donna O’Reilly

to their websites or used upon their social media channels, giving total flexibility in their use across all channels. Also new to Selecta customers is the ability to have the digital brochures branded with your logo and contact details, thus giving them the personal touch.”

Following on from the new marketing brochures and literature, a web based Selecta Support Centre, Connect, is due to be launched.

Connect will initially provide customers with the complete range of marketing and technical support materials, which will be available 24/7 and 365 days a year through a dedicated online customer portal. Connect will also enable customers to interact with Selecta more freely and it has also been designed to expand and provide further sales and support tools, product designers and online ordering systems.

Mark explains, “Customers having direct and immediate access to the whole range of

marketing and technical information is of importance and access will be fast and easy through their own personal login details. An asset library of imagery, brochures, marketing and technical information sheets, product videos, fabrication and installation guides, order forms and the like, will be easily accessible at any time. Connect will be an online portal full of the latest and most up to date information available at your fingertips, any time, day or night. Expansion plans are firmly in place to take Connect further forward and become the complete online support centre.”

“Although we are very excited about the launch of Connect and using the advancements in technology, we still firmly believe in providing the personal touch.

Donna and Michele provide this internally by looking after more customer specific marketing and sales support requests, whilst also delivering that vital communication

link between supplier and customer. This is further backed up by Steve and Dave, whom cover the length and breadth of the UK, supporting our increasing customer base.”

“We firmly recognise that it is important that we have a support package that can be accessed when required, compliment the full range of products on offer and also that it is of real value to the customer. We are totally focused on providing a support package that is not only suitable for every size of customer, but one that also has and continues to provide that personal touch.”

Providing a first-rate personal and attentive service and support package is what Selecta, the only UK based independently and family owned PVCu systems house, are renowned for with further investments planned within this area during 2018. These exciting plans include retail based product videos, which customers can have branded and used on customers websites, social media channels and presentations.

Why not contact the award winning PVCu window and door system supplier that can service and support your business by calling us on 0121 325 2100, emailing marketing@ selectasystems.com or by visiting our website at www.selectasystems.com.

Written by Mark Walker, Marketing Manager, Selecta Systems

READER ENQUIRY NO: 0518/0070

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May 2018 | www.glassnews.co.uk

0518/0071

www.glassnews.co.uk | May 2018

49

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GREEN OAK RULES THE WAVES IN THE BUILDING STAKES Hearts of oak are our ships ….. and 260 years on from when that stirring march was written green oak is still leading the way as a natural building material of choice for those wishing to enhance their homes. Oak was the timber used when the earliest Royal Navy ships ruled the waves.

Official figures show that in 1707 there were just 12,476 oak trees remaining fit for shipbuilding in the New Forest compared with 123,927 a century before. But now there are sustainable plantations as green oak is fast becoming one of the ecologically sound materials for attractive modern day home construction - whether it is for new build or erecting amazing new spaces and extensions.

Helen Flavel had the perfect brief when she approached Cobham, Surrey, bespoke oak specialists Living Oak with the promise of “a building which will stir your emotions from the first time you enter”.She wanted a design

and build brief for the conversion of her 16th Century cottage with a big new extension.

Typically dark inside the cottage, she wanted lots of glass and green oak for the new environment of the extension but at the same time enhancing the old cottage.

Stuart McArthur of Living Oak said: “Roundles Cottage dates back to the 16th Century and Helen asked us for a design that would open up the small, dark cottage. She liked the fact that our design for the new wing was not a carbon copy of their existing home.

Our ‘less is more’ ethos is a perfect example of how you can add to an existing traditional design and offer a modern, pared back version, complementing the oak frame in the house while creating a modern, spacious feature to this stunning home.”

Living Oak designed the oak frame to form the main structure of the new space using 31 tonnes of green oak. Helen knew that she

wanted that perfect combination and balance with the beautiful oak components and state of the art glass and she got that from Living Oak’s partners C7 Architects of Guildford.

What Helen got was a magnificent 240sq m of additional space to create a new kitchen, dining room, master bedroom with ensuite and covered walkway with a double garage and accommodation over. This was in addition to the 180sq m of the former cottage giving the best of two architectural worlds - the character and feel of the cottage blending smoothly into the state of the art extension with a light and warm home fit for the 21st Century.

“We were very impressed with the high standard of work, communication and conscientious attitude of everyone involved at Living Oak with our oak framed extension,” said Helen. “I am absolutely delighted with the result and we wouldn’t hesitate to recommend the company. "

Green oak by definition has been felled in the last 18 months and has had no treatment - it is left with a relatively high moisture content when compared to air-dried or kiln dried oak, and dries out once installed. This provides the opportunity for thicker and longer frame sections, is stronger and more durable as well as less expensive, is easy to work with, and gives that much loved character at the same time our oak is sourced from sustainable forests in France, which were planted in the 1800's and are very well managed with more timber growing then being felled.

And if the Royal Navy’s hearts of oak are anything to go by, Helen’s green oak masterpiece should be with us for many more centuries to come.

Tel: 019325 90111 www.livingoak.co.uk READER ENQUIRY NO: 0518/0072

EXPANDING HARDWARE OFFER BOHLE AG AGREES EXCLUSIVE GLOBAL SUPPLY PARTNERSHIP WITH GLASS SLIDING DOOR HARDWARE SPECIALIST Bohle AG has continued the rapid expansion of its hardware offer with a new and exclusive world-wide partnership and distribution agreement with sliding door specialist and glass hardware manufacturer, Mc-Slide.

The Italian company, founded in 2010, designs and manufactures an extensive range of hardware for interior and exterior sliding and folding doors and bathroom and shower fittings for glass.

As part of the supply partnership, Bohle assumes exclusive distribution rights globally, outside its Italian home market, for Mc-Slide’s product ranges.

The agreement follows on in rapid succession from Bohle’s acquisition of high-profile US shower and bath accessories manufacturer, Portals Hardware in January this year and sits as part of a strategic investment programme in its glass hardware offer by Bohle.

“This represents a very significant development in our hardware offer”, explained Dr. Thorsten Böllinghaus, CEO of Bohle AG. “It gives us new technical expertise and reach and alongside our acquisition of Portals Hardware earlier this year, reinforces Bohle’s reputation as a leading global hardware supplier for glass.”

“There is a high degree of synergy between the businesses, with Mc-Slide bringing new expertise and product innovation to the sliding door technologies we can now offer our customers”, he continued.

Ciro Matino, company founder and general manager of Mc-Slide said: “We are delighted to be a partner of Bohle and therefore to offer our innovative products to a broad customer base around the world.” www.bohle-group.com

READER ENQUIRY NO: 0518/0073

FABRICATION EXPERTS CONSORT GEAR FOR GROWTH WITH INSIGHT DATA PARTNERSHIP Consort, one of the UK’s largest and most respected PVCu fabricators has bolstered its sales and marketing strategies by partnering with industry data specialists Insight Data.

The Nottinghamshire-firm, which has been supplying trade customers nationwide for well over four decades, will be taking advantage of Insight Data’s full UK fenestration and glazing database. As part of this, Consort has become the latest big-name brand to signup to Salestracker, Insight Data’s combined online prospect database, CRM system and integrated email marketing platform.

“I don’t think I need to say how excited we are to join forces with the fantastic team at Consort,” comments Kirsty Winter, Insight

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Data’s Business Development Manager. “For almost 40 years, Consort has led the way in uPVC fabrication and has been a trusted supplier to customers across the country.

We’re delighted to support them in their ambitions to expand further, through our unrivalled industry-specific prospect data and market intelligence.”

By appointing Insight Data and adopting Salestracker, Consort now has 24/7 access to over 60,000 potential customers. The fenestration database is just one of five key databases offered by Insight Data and provides up-to-date information on fabricators and installers including suppliers, materials, volumes and even financial information such as credit ratings.

“We’re really pleased to announce our partnership with Insight Data,” adds Jeff Dunn, Sales and Marketing Director at Consort. “Even in the early stages of our relationship and our early interactions with Salestracker, we know this will be a fantastic tool to help us continue to grow and highlight to prospective customers the difference we can deliver to their business.”

“Through Salestracker, we can ensure we are targeting the right type of customer for our business before we even set foot on their premises. Not only does this encourage our sales team, it means that we don’t waste time on businesses that are either not quite the right fit for us or are a potential financial risk.

We are now always one step ahead.”

To ensure Salestracker users always have access to the most accurate industry data, Insight pioneered ‘real-time data’.

This is achieved using a thorough seven-stage process which includes over 20,000 research calls every month and a direct line to a leading credit reference agency - identifying businesses that have folded, moved or changed owners.

For more information, contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk.

READER ENQUIRY NO: 0518/0074

May 2018 | www.glassnews.co.uk

0518/0075

EASY TO SELL! EASY TO INSTALL! Make more profit, the easy way! Become a member of Team Guardian today!

This product is both easy to sell and install.

Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits Full marketing support package available

This product is in demand!

We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full technical support and in house training Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.

Find out exactly how we can help!

Call either Ritchie, David or Debbie on:

01709 710100 Talk to Connaught - we do more so you do less!

T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262

www.connaughtroofs.com

The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain which will give you an excellent sales advantage and extra peace of mind for your customers.

Registration No. RD320

0206 - JAN18 - CONNAUGHT ADVERT_GUARDIAN_V2.indd www.glassnews.co.uk | May 2018

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

1

Visit our dedicated Guardian™ website for more info www.guardianconservatoryroofuk.co.uk

Local Authority Building Standards Scotland

15/01/2018 18:56

51

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

VEKA GROUP HAS NO RESERVATIONS IN WELCOMING RESERVISTS Industry-leading systems supplier VEKA hosted representatives from the Duke of Lancaster’s Regiment at the company’s Burnley HQ to give staff chance to find out more about joining the Army Reserve.

VEKA was recently presented with a Bronze Award Certificate from the Ministry of Defence for pledging to support those who serve.

The MoD’s Employer Recognition Scheme (ERS) awards certificates to dedicated organisations which have opted to sign the Armed Forces Covenant, demonstrating their commitment to offering fair employment and support to members of the Armed Forces.

Paul said: “Last year, I was invited to visit Cyprus, by the Army, on behalf of VEKA laminator Mark Schofield – who has been in the Army Reserve for more than 20 years. The trip was an opportunity to learn about reservists’ military work and how it complements their ‘everyday’ roles. Since then, we are proud to have organised some Army Reserve workshops for our staff as a way to offer some of our employees a fresh perspective on life outside work. The primary aim to give advice and information that might hopefully see some more men and women join up.”

VEKA’s Operations Director Paul Armstrong welcomed the soldiers on site before employees from across the company were encouraged to visit the stand and find out about the part-time opportunities available within the Army Reserve.

FORMER TAX OFFICE TRANSFORMED INTO LUXURY FLATS WITH A LITTLE HELP FROM REHAU An office building once used by HM Customs & Excise is being transformed from a dull and dated office block into aspirational luxury apartments, as part of an ambitious project being delivered

by Tustin Developments. The stark lines of the 1960s building, located in the Lancashire seaside town of Lytham St Anne’s, are being replaced with balconies and winter gardens, all drawn together with modern rendered facades, large sections of glazing and aluminium-effect REHAU windows and doors.

architect’s plans, Tustin Developments required curtain walling across large sections of the building. Andrew was asked to investigate both aluminium and PVC-U alternatives for the curtain walling, however he had some reservations about whether PVC-U products would be structurally equal to aluminium. He spoke to REHAU and its preferred fabricator and installer PerFit – which specialises in curtain walling – about the Polytec 50 curtain walling system and it soon became clear that strength would not be an issue.

Tustin Developments is a property development and investment company based in Preston, established in 1985. With a flat market for office space, the company recently started exploring development opportunities in the conversion of office buildings to residential properties. Having just completed an office to apartments project in Preston, the company jumped at the chance to buy Petros House when it came up for sale in Lytham St Anne’s.

Andrew continues: “Our main concern with the PVC-U curtain walling was that it wouldn’t be strong enough for the large sections of glazing we needed for the scheme.

But when we spoke to REHAU and Per-Fit to discuss the Polytec 50 system, we discovered this system, as well as being a thermally efficient sub-frame, was also reinforced with steel to make it structurally very sound.”

Andrew Roberts, Managing Director at Tustin Developments, said: “Petros House had stood empty for five years and already had planning permission to convert it into residential accommodation, so we were delighted when it came on the market as we could see its huge potential. The previous owners had drawn up plans for the conversion into apartments, which our architect worked with to create an adventurous new vision for the 1960s building.

“From the outside, the building was very dull but structurally it was sound, so we decided to keep the floor slabs, support columns and stairwells intact and completely transform the front façade with large expanses of glass, private balconies and winter gardens.

We used REHAU curtain walling, which is very on trend and gives the building a wow factor, but on a practical note it also ensures each apartment is flooded with light – a big draw for modern homebuyers.”

The plans for the development – now named Tustin Heights – include 35 one and twobedroom luxury apartments plus a resident’s gym on the ground floor. To achieve the glass front effect incorporated into the

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Most curtain walling systems are aluminium, but REHAU’s Polytec 50 uses a composite system, with aluminium external cover caps, steel for structural strength, which is three times stronger than aluminium in terms of its E-Modulus in N/ mm2, and PVCu for all internal surfaces/ profiles, this, as with all fenestration solutions, helps with the thermal performance of the curtain wall. Polytec 50 has also been certified as suitable for Passivhaus projects and zero carbon buildings thanks to its excellent thermal insulation of up to U-value 0.8 W/m²K. Mike Fish, Senior Estimator at Per-Fit, said: “We did some cost-engineering with the specification for the curtain walling, windows and doors using a selection of REHAU products. The quote came in significantly cheaper than the aluminium alternatives, and all without any drop in performance.”

On a design-led building like Tustin Heights, the aesthetics of the glazing products was very important so Per-Fit recommended a smooth anthracite foil for the PVC-U products. As well as giving a more contemporary finish, akin to aluminium, one major advantage of using

Captain Mark Lydiate headed up the recruitment team: “It’s great when forwardthinking organisations like VEKA invite us on site to speak to staff, because joining the Army Reserve can be incredibly beneficial, both for individuals and their employers.

“Recruitment events like this allow us to chat to people that might not otherwise know what being in the Army Reserve involves, and how it can work in conjunction with another career. As well as the benefits of travel, adventure and extra pay, there’s a huge range of training opportunities with qualifications that are directly applicable to civilian jobs.

white PVC-U windows with grey foil on the outer surface is that the inside façade is still white, making it bright and clean for residents.

Mike continues: “The developer was pleased to take our product recommendations, and we started on site in October 2017. The specification used REHAU’s Polytec curtain walling for the front façade, TOTAL70 fully reversible casement windows for the apartments and AGILA multi-fold doors for the ground floor flats. As we are using REHAU products across the board, there is certainly a seamless continuity in design between the windows, the doors and curtain walling, which the developer is very pleased with.”

Matt Janicki, Area Sales Manager from REHAU, said: “Per-Fit is an experienced REHAU fabricator and installer, having been using our products for more than 20 years. With a wide-ranging expertise from specialist curtain walling to domestic windows and doors, Per-Fit had a strong portfolio to offer Tustin Developments which would tick every box for their ambitious scheme and guarantee a high level of product quality and design across the range. We are very much looking forward to seeing the finished development.”

“The minimum amount of time that you have to commit as an Army reservist is just 27 days per year. So you can see how easily it can work alongside another job. Especially with companies like VEKA, that have pledged to support people in these roles.

“Chatting to people one-to-one, at regional events like this, gives us the time to answer questions about anything and everything. The lads from the VEKA factory were interested in the weapons we brought on site and so they were able to feel the weight of the guns, helmets and kit bags for themselves while finding out more about various Army roles.

“We were also able to highlight some of the more diverse benefits that we’ve helped recruits enjoy recently; like the 30 reservists we took on ski training trip to France and those that have been put through their driving test, at no cost to them. Not to mention the fact that reservists get paid to train, and earn tax-free ‘bounties’ that increase in each successive year.”

VEKA Group was recently recognised as ‘Employer of the Year’ at Lancashire’s Red Rose Awards, so it comes as no surprise that the PVC-U profile manufacturer should demonstrate support of staff in this way.

The Tustin Heights project is due for completion in autumn 2018.

READER ENQUIRY NO: 0518/0760

READER ENQUIRY NO: 0518/0077

May 2018 | www.glassnews.co.uk

0518/0078

GenesisFlushSash

WarmCoreBifold

ExpectMore

GenesisPatio24

GenesisVS

Take the best window and door systems available on the market — then make them better. That’s the philosophy behind everything we do at Bison Frames.

BISON... it’s the attention to detail that makes the difference.

0800 138 38 38 @BisonFrames

bisonframes.co.uk www.glassnews.co.uk | May 2018

Bison Frames (UK) Ltd BisonFrames

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0518/0079

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

VISIT OUR WEBSITE TO SEE A LIVE DEMO

INNOVATION & ENERGY EFFICIENCY

PremiFold is the latest in a long line of product innovations from Kömmerling.

It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago.

In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

AVAILABLE IN A RANGE OF COLOURS!

Fax: 01226 294777

www.thermaltradeframes.co.uk Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN

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May 2018 | www.glassnews.co.uk

FROM YOUR TRUSTED TRADE SUPPLIER!

070

Sculptured

• PremiFold harness existing C70 and O70 Gold® profiles.

• No visible hinges and hardware.

• Incorporates both double and triple glazing.

• Capable of achieving large spans.

C70

Chamfered

GREAT PRODUCTS GREAT SERVICE Technically outstanding products for the trade supported by outstanding personal service

WHY NOT CALL US TODAY: 01226 294555

• Single leg glazing bead is highly secure and easy to install on site.

• Steel reinforcement is used where needed, to add additional structural strength.

• PAS 24 certified and Document Q compliant door solution.

DEAL DIRECT WITH THE DIRECTORS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.

See how we compare to your current supplier Please call:

01226 294555 or email: paul@thermaltradeframes.co.uk

www.glassnews.co.uk | May 2018

55

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

PATIOMASTER WEST MIDLANDS OPENS FOR BUSINESS HAFFNER MURAT SEES DRAMATIC RISE IN SALES In-line sliding patio door specialist Midlands on board. We know from experience PatioMaster has announced that that Mark and his team’s commitment to OF THE SMR-5 WELDER PatioMaster West Midlands has opened for quality is superb and we are looking forward business and will be fabricating marketleading doors for customers.

to working with them as we continue to develop our market leading brand.”

The new dealership is based in Telford and is no stranger to the Epwin Group because it has been an Epwin customer for over 20 years.

PatioMaster’s inline sliding doors demonstrate the company’s expertise in every element. The doors are perfect for designconscious homeowners because of their elegant aesthetics, superb quality and wide range of configurations. Impressive security features such as a six point locking system and a wide range of accessories add to the appeal. Doors fabricated by PatioMaster West Midlands will be fitted with a 3 star cylinder as standard which means they will meet the requirements of Document Q. The company is offering a wide range of colours and finishes while white patios are available on a five day turnaround.

Mark Westbrook, Director of PatioMaster West Midlands, said: “The decision to join the PatioMaster network and manufacture PatioMaster doors was straightforward. We had been buying in the PatioMaster door for some years and we were fully aware that the product is the best in class thanks to its functionality and ease of operation.”

Commenting on the latest addition to the PatioMaster network Carmen Velilla, PatioMaster’s Brand Manager said, “We are delighted to welcome PatioMaster West

Sales of patio doors are continuing to grow, even against other types of sliding doors, so it makes sense to have a strong product in your portfolio to meet demand. And with PatioMaster you can enjoy all the benefits of working with a local business with the backing and recognition of a national brand.

It’s a winning combination that West Midlands businesses can now experience for themselves.

Tel: 0808 178 3370 - www.patiomaster.co.uk READER ENQUIRY NO: 0518/0080

PRESCOT’S 40TH ANNIVERSARY SOLIDOR GIVE AWAY Prescot Door & Window Centre are celebrating their 40th anniversary in 2018 and to mark the occasion have run a Facebook competition to win a free Solidor composite door including fitting, which amassed a reach of over 244,000 people.

To enter the competition, all people had to do was to like and share a post on their Facebook page and the result was an impressive reach, also resulting in a large number of sales enquires and subsequent orders. Mrs Speakman was the lucky winner and is now enjoying a new Solidor Tenby 4 door in anthracite grey with Modena glass, architectural furniture in chrome and importantly carrying a 3 Star Ultion cylinder with a £1,000 security guarantee.

For the last 40 years Prescot Door & Window Centre have built a reputation for excellent customer service and for high performance products including The Residence Collection and Solidor. Lee Draycott, owner and managing director was pleased to present the new door and a bunch of flowers and commented: ‘The 40-year anniversary is a celebration for us, our customers and the area we operate in as a whole. By offering a free Solidor we could open up a competition to everyone in the area and the interest has been nothing short of astonishing as the Facebook analytics have shown.’

Gareth Busson, head of sales and marketing at Solidor concluded: ‘Hats off to the team at Prescot, as they have executed an outstanding campaign on Facebook, with incredible success and reach. They have also passed back out of area leads to us for distribution to other trade partners, which is a hugely kind gesture and a reflection of them as a great and loyal trade partner.’

For information on Prescot Door & Window Centre visit www.prescotwindows.co.uk.

For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk.

You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor.

Mrs Speakman receives a bunch of flowers and a free Solidor!

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READER ENQUIRY NO: 0518/0081

Haffner Murat has just reported a dramatic rise in sales of its SMR-5 welder. Haffner Murat’s Managing Director Dave Thomas said: “We’re delighted this five head welder is proving so popular. It is the fastest and most accurate welder on the market today and has been designed to add value to every fabricator’s set up.”

Just a quick look at the machine’s statistics demonstrate its power. In a single operation it can weld four squares. It’s also capable of welding two corner/transom/corner windows or one window and two sashes in a single operation. The timings are impressive too.

It can weld five H welds in less than four minutes and change from corners to transoms in seconds. It all adds up to a machine that transforms speed and efficiency on the fabrication floor.

At the same time as transforming speed it also transforms quality: it guarantees 90 degree welding every time thanks to automatic head positioning and self centers for transoms.

Despite the machine’s many advantages it has been designed to be easy to use. There’s touch screen control with memory positioning and all operations can be controlled automatically via the PLC. Like all Haffner Murat machines it comes with the reassurance of expert installation and full training so it can start to deliver return on investment from day one. Finance packages are available subject to status and part exchange is an option.

Dave commented: “The SMR-5 Welder gives fabricators what they need in the current market. It’s a machine that speeds up production and improves quality at the same time, allowing them to compete at every level.”

Tel: 01785 222421 - www.haffnermurat.com READER ENQUIRY NO: 0518/0082

CONTINUED SUCCESS SEES LONGSTANDING SUPALITE CUSTOMER SOLARFRAME EXTEND SUPPLIER PARTNERSHIP SupaLite, the renowned manufacturers of tiled conservatory roof systems are celebrating the signing of a new, long-term supplier agreement with Yorkshire-based conservatory specialists SolarFrame.

The new agreement extends a five-year partnership between the two firms which began when SolarFrame became the very first SupaLite fabricator in 2013. Since then, the business has grown from strength to strength, and has firmly established itself as the region’s leading manufacturer of conservatories and replacement roofs for homeowners and the trade.

“We’re really pleased to continue our successful partnership with SupaLite and continue offering their full range of tiled replacement roof systems,” comments Dave Whitehouse, Sales Director at SolarFrame. “We’ve been really impressed with SupaLite from day one and so have our trade and retail customers. Tiled roof sales now account for over 30% of our business with tradesmen enjoying the new, profitable route to market and homeowners recognising the quality and strength of the SupaLite brand, asking for the system by name.”

“We’re absolutely thrilled to extend our supplier partnership with the fantastic team at SolarFrame,” adds Steve Hacking, Operations Director at SupaLite. “SolarFrame are a great example of a business which has got completely behind our product range and is now reaping the benefits. SolarFrame invested half-a-million pounds in what I believe to be the best show site in the country, creating a fantastic platform to showcase SupaLite to consumers and for their installer customers to take advantage of with their own clients.”

“We’re delighted to sign a long-term agreement with SolarFrame and look forward to continuing to work closely with the team over the coming years. SolarFrame are one of many recognised SupaLite fabricators across the UK benefitting from our revolutionary range of replacement roof systems.”

For more information call SupaLite on 01772 828060 or visit www.supaliteroof.co.uk. To learn more about SolarFrame call 01709 915050 or visit www.solaframe.co.uk.

“SupaLite systems have been instrumental in the growth of SolarFrame and affirming our position as the region’s trusted home improvement provider. We look forward to many more years of success as a SupaLite fabricator and installer.”

Designed for the retrofit and new-build markets, SupaLite rose to prominence by providing tradespeople with a reliable, solid tiled roof system for conservatories and orangeries. Accredited by JHAI for Building Regulations Approval, a SupaLite tiled roof is an easy to install, cost-effective solution that creates a useable space all-year-round with unrivalled thermal efficiency.

READER ENQUIRY NO: 0518/0083

May 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

UK PAVILION AT FENSTERBAU

REHAU SHORTLISTED FOR NATIONAL RECYCLING AWARDS 2018

“A GREAT SUCCESS”

There’s much to celebrate at REHAU as its TOTAL70 co-extruded profile has been shortlisted for the critically acclaimed National Recycling Awards 2018.

The annual National Recycling Awards identify and celebrate best practice and innovation in recycling and waste management across the country.

This year, REHAU entered the popular TOTAL70 co-extruded profile into the Recycled Product of the Year category which recognises innovative recycled products that exemplify the best of sustainability.

Products shortlisted within this category have been designed and manufactured after careful consideration of resources which incorporated recycled content. Other factors including reusability and end of life, waste minimisation, closed loop processes were also considered.

REHAU’s TOTAL70 co-extruded profile uses recycled material from first generation PVC windows to create brand new high-quality, energy efficient window frames. The core of the TOTAL70 co-extruded window profile is made up entirely of post-consumer waste, with only the outer skin made of new polymer for a flawless finish.

The product is truly unique as it is believed to be the only profile in the market to use post-consumer waste within its core. This means the entire polymer REHAU uses for the recycled element of the profile comes

from old PVC windows and doors, effectively creating a closed loop of material use.

The TOTAL70 co-extruded profile was launched into market late last year and has already received widespread popularity. It is now being fully embraced by a widening group of customers with a total conversion planned my mid-2018.

Martin Hitchin, Chief Executive at REHAU said: “We are delighted to have been shortlisted for this fantastic award and eagerly await the final results this June. At REHAU we are constantly improving our recycling methods and are committed to manufacturing products that steer us into a sustainable future. Our TOTAL70 co-extruded profile demonstrates this commitment with a very high percentage of recycled material used in the core of the profile, and only a small amount of virgin PVC is used for the skin, making it a very sustainable solution.”

A specialist panel of industry peers will assess the entries over the coming months and the winner will be announced at the National Recycling Awards to be held on Thursday, June 28, at the London Hilton.

For more information about REHAU please visit rehau.uk.

READER ENQUIRY NO: 0518/0084

GLAZING INDUSTRY VIP DINNER ANNOUNCED A VIP dinner has been arranged for senior leaders in the glass and glazing industry to coincide with the industry’s new conference, the Glazing Summit.

Organised by Purplex Marketing and Insight Data, the event will bring together over 150 CEO’s, directors and leaders for a business dinner with drinks reception and after-dinner speaker.

Andrew Scott, founder of the Glazing Summit, commented: “The industry has really got behind the Glazing Summit with over 300 fabricators, installers and suppliers booking tickets and many forward-thinking companies coming forward to support it. Following feedback from delegates and sponsors it was clear that people wanted more opportunity to network and discuss business, so arranging an exclusive

The Glass and Glazing Federation (GGF) had a busy and productive week at the biennial Fensterbau Frontale - the world’s largest window exhibition held on 21-24 March in Nuremberg, Germany.

As hosts of the UK Pavilion - a 200 square metre space showcasing 12 prominent companies from the UK glazing industry – the GGF reflected positively on the four day show which had almost 1400 exhibitors, representing more than 40 countries and attracted 110,000 visitors from the international fenestration industry.

Shaun McAllister, GGF Managing Director commented: “Firstly

evening event for serious industry leaders was an obvious choice.”

The dinner will have an informal business style, so guests attending the conference during the day won’t need to bring special evening wear.

“We want to give guests a great experience and plenty of opportunities to talk business without a stuffy black-tie setting.”

www.glassnews.co.uk | May 2018

The Glazing Summit and VIP Leaders Dinner will be held on 22nd May at St John’s Conference Centre, Solihull near Birmingham, with special room-rates for guests staying overnight.

For more information visit www.glazingsummit.co.uk/ leaders-dinner, call 01934 808292 or email hello@ glazingsummit.co.uk.

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my thanks go to the 12 companies who co-exhibited on the UK Pavilion. Without them we would not have been able to promote the UK industry to this scale, at such a huge exhibition. I would also like to thank all the GGF team and our support staff who made the event run so successfully. All those who exhibited and visited the UK Pavilion, certainly seemed to enjoy the first class hospitality and networking.”

The theme of the UK Pavilion was “Britain Means Business” and the co-exhibitors certainly lived up to the theme with video presentations, product displays and live product demonstrations.

On the second day of the show, the UK Pavilion featured a unique British Reception – “An Afternoon G&T” which was sponsored

by RegaLead who were coexhibiting on the UK Pavilion, showcasing their cutting edge ColorSpray Aqua glass and PVC-U paint technology.

“Firstly my thanks go to the 12 companies who co-exhibited on the UK Pavilion. Without them we would not have been able to promote the UK industry to this scale, at such a huge exhibition.

I would also like to thank all the GGF team and our support staff who made the event run so successfully. All those who exhibited and visited the UK Pavilion, certainly seemed to enjoy the first class hospitality and networking.”

The 12 co-exhibitors on the UK Pavilion included: • FIT Events • Glazpart • GQA Qualifications • HOPPE UK • The Jackloc Company • Made forTrade • Reddiplex • RegaLead • RITEC International • Roseview Windows • Window Ware James Lee, GGF Director of Marketing and Communications summarised, “In 2016, we launched the UK Pavilion with just five companies.

This year we had 12 companies co-exhibiting and it is clear that there is a real interest from British companies in this exhibition.

We will now gather feedback from our survey of all coexhibitors and start planning 2020 at the end of this year.

“From the GGF perspective, we’re delighted the exhibition was a great success and that we promoted the GGF, our Members and the industry to an international audience.”

For further information go to: http://www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com.

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TEST SUCCESS SIGNIFICANTLY EXTENDS SCOPE FOR PYROGUARD TIMBER FIRE-DOOR APPLICATIONS Pyroguard has successfully achieved a significant increase in the test evidence and scope for Pyroguard Rapide fire safety glass into fire-door applications.

Subjected to a comprehensive and vigorous development programme, the system achieved a successful integrity and radiation (EW Classification) fire performance of 80 minutes, an over-run of 20 minutes when compared to the current test requirement.

This system’s success was not only due to the excellent performance of the glass Pyroguard Rapide FD60 11mm, but also the

application of Sealmaster’s intumescent foam glazing tape. Additionally and in conjunction with Pyroguard’s existing Certifire test evidence, any BWF Certifire door core can now be used as part of this system.

The system offers exceptional visual quality, has a soft body impact rating of 2B2 and is UV stable making it suitable for both internal and external applications up to a maximum of 1947mm high by 413mm wide – subject to a maximum area of 0.68m2. Furthermore, this new scope now meets the requirements in accordance with Approved Document M of the Building Regulations and the Disability Discrimination Act. “The successful testing of this system is a significant step forward for Pyroguard. It

allows us to not only continue to innovate by extending the scope of our timber door evidence but also to enhance our product offering in responding to market demands and maintaining a competitive edge,” says Steve Goodburn, Business Development Director of Pyroguard.

“Ahead of testing, we were absolutely confident in the performance of Pyroguard Rapide, but to over-run in the test by such a margin clearly demonstrates what can be achieved through investing in new product development and collaborating with other industry leading products to create some of the best fire performance systems on the market.”

Pyroguard Rapide is a range of cuttable firerated glass which provides integrity and radiant

heat control for 30 and 60 minutes (EW Classification). A market leader for ease of processing and installation, the range can be cut by hand with no additional preparation required.

Offering full UV stability and exceptional visual quality it is suitable for both internal and external applications has a soft body impact rating of 2B2 and is readily available on short lead times via a nationwide network of approved license holders.

For further information on Pyroguard Rapide and its suitability for fire door applications please call 01942 710 720 or visit www.pyroguard.eu.

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“Ahead of testing, we were absolutely confident in the performance of Pyroguard Rapide, but to over-run in the test by such a margin clearly demonstrates what can be achieved through investing in new product development and collaborating with other industry leading products to create some of the best fire performance systems on the market.”

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May 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

AZTEC’S EVOLVED FOR THE MODERN MARKET

FIRST BIRTHDAY BASH FOR INTEGRAL BLIND EXPERTS HITECH

Halo customer, Aztec Windows (Coventry) Ltd, celebrates 30 successful years in business this year.

The Coventry company was established in April 1988 and has built up a loyal clientele of both trade and domestic customers over the last three decades.

Director Michael Hagan explains: “We’re very proud to be celebrating this milestone, especially in such a competitive sector, where lots of window and door companies have come and gone over the years.

“I think the secret to our success has been that we have adapted with the marketplace and not hesitated in following our instincts.

In 2006, we went from being an installation company – to being a fabricator, and haven’t looked back. We maintained the same commitment to quality, and so our reputation for attention-to-detail thrived.

“We have been a Halo customer since 1996, first as an installation company and now as a fabricator. The systems have evolved over the years, as have we. Being an installer helps us a lot when it comes to our product range.

We had seen the type of windows and doors that homeowners were requesting and our move into fabrication meant that we could provide these bespoke solutions for ourselves.

Working with Halo, we began to fabricate the quality products we wanted to see in the market, and it became clear that others wanted them too. Our trade supply arm has grown steadily year on year, with word-ofmouth recommendations meaning that we get a lot of new and repeat business.

“The company has developed in a really interesting way over the years. Rather than simply becoming bigger, we have become more specialised; with the capacity to

provide bespoke styles and special colours to local homes and businesses and deliver to installation companies across the country.

We recently took some bespoke doors from Coventry to Cornwall, which demonstrates the fact that our products are increasingly being sought out across the length and breadth of the UK. “VEKA Group has been a great partner for us, as Halo systems have allowed us to create windows that have all the energy efficiency benefits of PVC-U, but look like timber. Our ‘Prestige Collection® has gained recognition throughout the industry for being a great timber alternative, and our new small composite door, Tinidor is gaining ground too.

We’re proud that products like these have set us head and shoulders above the competition.”

VEKA Group Sales Director Neil Evans said: “Aztec is a great example of a Halo customer.

The team work extremely hard, and really make the most of the systems we provide.

After 30 years of success, the company isn’t resting on its laurels but is continuing to innovate. This is a company capable of serving trade customers far and wide, yet it has a reputation for quality and customer service that might usually be associated with a much smaller, local firm. Congratulations to all the team, I look forward to seeing what Aztec will achieve over the next 30 years.”

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0518/0000

MORLEY GLASS & GLAZING BOOSTS SCREENLINE® SPARE PARTS SERVICE Uni-Blind® manufacturer Morley Glass & Glazing’s extensive stock of accessories and spare parts for ScreenLine® integral blind systems is now available to buy online from the fast growing company’s website https:// www.morleyglass.co.uk/accessories-spares/.

Ian Short, managing director at Morley Glass & Glazing, which also has an accompanying ScreenLine® spares brochure, says: “We hope the new online shop will make it even easier for customers to do business with us, even if they haven’t bought the original blinds from us.

“We stock the biggest range of ScreenLine® accessories and spare parts in the UK. So when you need a part for our Uni-Blinds® or any ScreenLine® integral blind system, we’ll make sure you have it within 24 hours if we have it in stock. As the largest ScreenLine® fabricator in the country, we have daily deliveries from Pellini in Italy and can supply any other spare parts within one to five weeks

www.glassnews.co.uk | May 2018

– whether you originally purchased your ScreenLine® blind system from Morley Glass or not.”

The range of ScreenLine® spares available from Morley Glass next day includes items such as cord kits, cord tensioners, external magnetic sliders, transparent wands, battery modules, solar panels, battery chargers, transformers control units, replacement remote control devices and clips, knobs and end caps for all systems.

To request a brochure call 0113 277 8722 or shop online at www.morleyglass.co.uk.

READER ENQUIRY NO: 0518/0000

Peterborough’s HiTECH Blinds are celebrating their first birthday, and an action-packed twelve months that’s seen them quickly rise to become one of the UK’s most innovative and respected integrated blind suppliers.

The brainchild of industry veteran Nigel Greening and two experienced directors from aluminium fabricator AGF, Mike Yerrell and Michelle Scotney, HiTECH was formed as a response to what its founders saw as low standards in the existing integral blinds sector.

tested to 10,000 cycles. They come backed-up with a nononsense 10-year guarantee – twice that offered by any of the firm’s competitors.

HiTECH blinds don’t just perform exceptionally, however – they’re also extremely customisable.

HiTECH is the only manufacturer on the market capable of offering dualcoloured slats to match dual-coloured frames, and can also produce double and triple-glazed units with Georgian bars and other decorative elements.

Joined by long-serving blinds expert Ian Woolley, the HiTECH team set about designing a product that excelled on all fronts. The result was arguably the allaround best integrated blinds on the market.

Company director Michele Scotney discusses HiTECH’s year to date, and the ethos behind the company’s bestin-class blinds: “It’s been a fantastic first year for us – incredibly hectic, as you’d imagine, but hugely successful, and hugely rewarding.

Magnet-operated for blissfully easy operation, and offering BS EN 1279-accreditation robustness and weatherresistance, HiTECH blinds have been successfully cycle-

“To be in the position to be able to offer a genuinely market-leading product after just twelve months is amazing – and a testament to the expertise and dedication

of Ian, Nigel, Mike and the rest of the team.

“We set ourselves the task of developing the best integrated blinds on the market, backed by brilliant customer service, and we’ve been able to achieve that quicker than we thought possible.

“But at the same time, we’re not complacent. We’re ambitious about the future – and in the next twelve months and beyond, we want to show the industry just how good integral blinds can be.”

For more information visit www.hitechblinds.co.uk or call 0330 6780 280.

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PURPLEX CONFIRMED AS TOP 100 MARKETING AGENCY The Plimsoll Analysis Report has identified Purplex as a Top 100 fastest growing marketing agency in the UK.

are over 25,000 agencies out there ranging from one-man-bands to global titans.

Purplex is a unique offering, we are the only true full-service agency in the building products, glazing and construction industry and we’re really obsessed with delivering tangible growth to our clients.”

The new Report, which covers the entire marketing industry, also highlights Purplex as ‘financially strong’ while pointing to significant change as many agencies report downward trends and cut-backs.

The Plimsoll Report also highlights some issues facing marketing agencies, with hundreds of businesses struggling financially.

Andrew Scott, Managing Director of Purplex Marketing comments: “Marketing is changing at its fastest pace in history and agencies need to constantly adapt, invest and provide a full service. Specialist agencies, such as graphic designers or PR consultants, will become a thing of the past.

“We were delighted to learn that Purplex is featured in the Top 100, especially as there

“Generic marketing agencies without sector expertise will continue to struggle, while agencies that profess to be ‘full service’ but outsource to third parties are now really feeling the pinch, as they just can’t meet client expectations,” Andrew adds.

Purplex employs over 60 full-time inhouse staff spanning PR and content, social media, SEO and PPC, video and photography, creative design and advertising. The agency recently updated its branding and focus under the banner ‘Marketing with Purpose’.

For more information call Purplex on 01934 808132 or visit www.purplexmarketing.com.

READER ENQUIRY NO: 0518/0000

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The UK’s Leading Glass & Glazing Newspaper

SAPA SOLUTION MEETS MODULAR DEMANDS OF NEW STUDENT ACCOMMODATION Sisk Construction has built a new 17-storey student accommodation block in the heart of Birmingham for the sector specialist, Alumno Developments, with high performance windows and doors from Sapa Building System, part of the Hydro Group, incorporated into the off-site, modular design.

“Then we infilled the stair towers on site using Elegance 52 curtain walling and fabricated all the doors using Sapa’s STII thermally broken commercial door system. Given the scale of this project, the programme challenges and requirements within the specification, such as high acoustic performance, it all turned out very successfully.”

The £30 million construction project at No.1 City Locks is on what was a brownfield site alongside the Digbeth Branch Canal and forms part of the city’s long-awaited Eastside Regeneration Project. Working in cooperation with Sisk Construction, Glenn Howells Architects and Sapa Commercial Dealer Elite Aluminium Systems Ltd, Sapa won the project by ‘value engineering’ the original curtain walling design.

Project Architect David Hickman added: “We are really pleased with the building overall, while the windows work really well both in terms of their colour and their proportions in the tower.

We opted to go for the full height frames which means as soon as you enter into the student rooms they give a really good connection between the inside and outside of the building; and great views over the city.

By re-evaluating the project’s technical, logistical and budgetary challenges, Sapa produced a Dualframe Si Window Wall specification to offer a cost effective alternative which could be pre-fitted into the precast concrete modules that make up the building’s elevations. This solution also enables any replacement glazing/ maintenance to be done from the inside, which is not possible when using conventional curtain walling. In addition the project also features the use of Sapa’s Elegance 52 ST curtain walling to enclose the stair-towers, and STII thermally broken commercial doors for main access routes.

The Managing Director of Elite Aluminium, Jamie Bayliss, commented: “We received good back-up from Sapa to assist us as we went through the designs with the project architects, having received the initial inquiry regarding the project. We had never used the Dualframe Si system to create window wall elements before, and these were shipped to the precast manufacturer’s factory.

In fact all of the bedroom windows were installed off-site, being fully glazed and protected before being moved to site in Birmingham for erection.

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“We have worked with Sapa previously, including the student and wider residential market.

In this instance the idea of a modular solution and installing the Dualframe assemblies at the precast plant evolved during the tender submission process, and proved very effective.”

Alumno’s scheme provides accommodation for around 650 students, including many en-suite rooms, while several are fully wheelchair accessible.

The rooms are arranged in clusters and provide views of the newly developed City Park and city centre skyline. There are also communal leisure and study areas for students within cluster flats with a shared kitchen/ lounge. Meanwhile, a single central reception provides secure access to the building.

According to Alumno’s Managing Director, David Campbell: “Creating a vibrant new public realm through the opening up of the canal-side, Birmingham Council’s Eastside Locks masterplan focuses on generating investment in the city.

University Locks provided the perfect opportunity to make a part of that vision a reality.

“Contributing to Birmingham’s academic stature, our proposal was to turn University Locks

KOMMERLING’S SUCCESSION PLAN AND VISION FOR THE FUTURE Following on from the devastating news of the death of Stefan Seidel, managing director of profine UK Ltd with responsibility for the KOMMERLING brand in the UK and Ireland, the company has already put in place a succession plan for the future. profine Group has begun the process of recruiting a new managing director for the UK who will oversee a new investment programme to support the launch of the new System 76 platform including flush, casement and fully reversible variants, along with other business initiatives. In the interim it’s very much business as usual with all of the existing management team fulfilling their roles with full support from the group.

into a modern, high-quality student accommodation scheme, sensitively designed to complement and enhance the Digbeth Branch Canal. Following the shape of the canal-side, the three buildings have been designed to form a crescent with three distinctive wings facing out onto the canal. The materials of aluminum, glass and concrete are reflective of the canal-side heritage. The new development will provide on-campus student living close to BCU’s new City Centre Campus project.”

The Dualframe 75mm Si side hung open-in casement window is an enhancement to the Si suite in a new generation of window and façade products.

Utilising advanced polyamide thermal break technology within the frame, Dualframe 75mm Si provides high thermal performance without the need to resort to complex and costly sealed unit specifications. It is an ideal solution for high-rise or commercial applications, combining ventilation with easy cleaning facilities and large span openings – allowing for safe and easy operation; using a handle that is lockable by key.

Side hung open in Casement windows are an ideal solution for high-rise or commercial applications, combining ventilation with easy cleaning facilities and large span openings.

The Elegance 52 ST curtain walling system, meanwhile, is an externally capped thermally broken curtain wall system that offers infinite design opportunities through the use of different mullions and cover caps (bull nose, rectangular and aerofoil), which can be applied horizontally and vertically.

Mullions and transoms can be flush at the inside or can be specifically different to emphasis the vertical design; while several special options, such as 90° angle mullions or variable angles, have been designed with a minimal use of material to allow slim sightlines. In combination with the extensive colour range, the different options are practically unlimited.

Dr Peter Mrosik, owner and CEO of profine Group commented: ‘We’re still devastated about the sad loss of our colleague and dearly respected friend, yet we are mindful that we must continue as a business. The senior management team in the UK will continue to run the day to day operations, with Brian McDonald taking temporary charge of all customer facing activities. They will also have the full and committed support of my senior business associate on an interim basis.

He continued: ‘We have moved quickly with respect to a succession plan and the recruitment of a permanent new managing director for the UK. This appointment will build upon the outstanding work of Stefan and the team in the UK and will form a strong platform for the implementation of our future investment and business plans in the UK.’ profine Group and the family have requested that all contributions be made to a trust fund for Angelica Seidel, Stefan’s surviving daughter.

Please contact Katie Wilson at katie.wilson@ profine-group.com for further information.

The Sapa STII High Traffic thermally broken commercial doors specified for the building offer high levels of thermal insulation and can achieve a U-value of 1.8 W/ m²k for doors without mid-rails and 1.9 W/m²k for doors with mid-rails (depending on size and glazing specification).

This low U-value can help building designers to achieve their Target Emissions Rate (TER) by being offset against the allowable U-value of 3.5 W/m²k for high traffic doors when calculating the Building Emissions Rate (BER).

READER ENQUIRY NO: 0518/0087

READER ENQUIRY NO: 0518/0088

May 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

LOOK NO FURTHER THAN PROFILE 22 AS MORLEY GLASS & YOUR COMMERCIAL PRODUCT PARTNER GLAZING EXTENDS If you’re looking for a systems partner in the commercial sector, look no further than Profile 22.

Its range of products offers unique solutions and the quality and depth of its commercial support reflects its 40 years’ experience.

Gerald Allen, Marketing Manager for Profile 22, said: “Our window and door systems have been used in all commercial sectors, including local authorities, housing associations, education authorities, contractors and builders.”

The Profile 22 product portfolio offers a fully integrated range of PVC-U windows and doors suitable for commercial developments of all sizes.

Highlights include the Flush Tilt-Turn window. Unique in the market, it’s a window that compares favourably to aluminium systems thanks to the flush design, a WER up to A++ and a range of 28 colours including dual options. It’s the perfect solution for medium and high rise buildings or when

specifiers request a largersized window.

Elsewhere in the portfolio, you will find casement windows, fully reversible windows, vertical sliding windows, bi-fold doors, sliding patio doors and high-performance composite doors, so there really is something for every commercial environment.

All products offer a wealth of benefits that make them very attractive to specifiers. For example, all are manufactured in the UK and conform to current legislative requirements.

They offer impressive green credentials too: all products have excellent thermal efficiency credentials, there are recycled options and Profile 22 has been awarded the BRE Green Guide A+ rating. Plus alongside the systems, Profile 22 can supply specially designed dedicated hardware from the highly respected Safeware brand to supplement the high-tech multi-locking systems that come as standard. It means you can offer a complete solution that is very attractive to specifiers.

As well as the impressive product portfolio there is an equally impressive level of technical support. Profile 22 has a dedicated specification team that can assist with every stage of a project from the design phase to delivery.

In short, Profile 22 is the complete package if you want to compete in the commercial sector.

Tel: 01952 290910 www.profile22.co.uk READER ENQUIRY NO: 0518/0089

REORGANISATION AT ALLAN BROTHERS WILL INCREASE OUTPUT

The reorganisation is being overseen by Christian Petersen, a production specialist who has joined the Inwido Group company from one of its subsidiaries in Estonia. There, Christian has helped to deliver a 36% increase in output in three years without expanding the workforce, and he hopes to achieve something similar at Allan Brothers.

Factory manager Robert Frost, who is carrying out the implementation, says that the workflow changes have been embraced by the whole team because they are making it so much easier to reach daily production targets. He says: “Simple things like painting workflow routes in different colours on the factory floor and relocating my office in the heart of the factory have had an

www.glassnews.co.uk | May 2018

Sealed unit and integral blinds manufacturer Morley Glass & Glazing has extended its apprenticeship programme with the help of North Lancs Training Group.

The company’s first apprentice Kieran Buchan completed his NVQ Level 2 in Glass Processing last year and has now progressed to the higher Level 3. He says: “After my GCSEs I tried Sixth Form, but it just wasn’t for me. I was ready to be given more responsibility and I realised I would do better at something more vocational.

“At Morley there is always something new to learn, all the managers and supervisors are willing to share their skills and it’s really given me confidence in my abilities. Doing an NVQ has really helped me understand my job a lot better and I’ll definitely consider moving onto Level 4.”

Elsewhere in the business, two other members of the Morley team have now embarked on NVQs in Business Administration. Last month, Nathan Hall and Kevin Murphy started Level 2 and Level 4 of the NVQ respectively and will study topics such as team supervision and project management as well as providing opportunities for research, analysis and original thought.

Previously a sales assistant at BHS, Nathan now works in Morley’s sales department, advising customers and handling orders.

Having joined Morley is 2016 he is enjoying the chance to earn an additional qualification, which includes a visit from a GQA approved North Lancs Training Group tutor every

Kieran Buchan receiving his Level 2 NVQ from a member of North Lancs Training Group

four to six weeks. Meanwhile, after 17 years with the business Morley general manager Kevin Murphy is looking forward to using the opportunity to grow and develop.

“This is my first time studying since my school days, but it hasn’t taken long to get back into the swing of it,” says Kevin, continuing: “I feel very fortunate to have seen the business grow over the years and have the opportunity to grow alongside it. I can already see how the skills I’ll learn over the next 18 months can be applied to my job role here at Morley.”

Ian Short, managing director at Morley Glass & Glazing which employs more than 70 people said: “Apprenticeships are a fantastic way for the team to gain new skills, qualifications and a greater understanding of the business. I’m sure the business will benefit from the new ideas, as well as from a more motivated and inspired team. Hats off to Kieran, Kevin and Nathan who are committed to investing in their personal development and the future growth of the business.”

By offering real life work experience with a qualification alongside, apprenticeships and traineeships offer an ideal route for those looking to start out and progress within a company, with over 250,000 workplaces in the UK currently offering such schemes.

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FOSTER AND PARTNERS SPECIFY SWISSPACER FOR PRINCIPAL TOWER

A reorganisation at Allan Brothers’ factory in Berwick upon Tweed is helping the company to increase volumes and keep pace with the rising demand for its handcrafted timber windows and doors.

Workflow has been transformed within the 6200m² factory, enabling Allan Brothers to increase output without compromising on the distinctive craftsmanship which has been its trademark for more than two centuries.

APPRENTICESHIP TRAINING

almost instant effect. We can see already how further improvements can be made as well, without impacting on the core quality strengths which have always characterised the factory.”

Christian Petersen is the third key figure to join Allan Brothers recently as the Inwido Group makes significant investments in the business.

His appointment follows Wolfgang Gorner, who joined as Sales Director at the start of 2017, and Mattias Andersson who was appointed Managing Director in August last year.

With the new senior management team in place, the company is poised for a significant period of expansion during 2018 with new product ranges and new service initiatives to be announced soon.

More details are at: www.allanbrothers.co.uk/trade READER ENQUIRY NO: 0518/0090

Specifiers have chosen SWISSPACER for Principal Tower in London. This prestigious development is a 50-storey residential tower in Shoreditch, Hackney, close to London’s financial hub.

Designed by architects Foster and Partners, Principal Tower will contain 301 residential apartments when completed in early 2019.

At 162 metres tall and equalling 35,400m², it will be one of the tallest residential buildings in London. Principal Tower complies with the Code for Sustainable Homes Level 4, and SWISSPACER ULTIMATE was used in the highly energy efficient façade.

SWISSPACER is ideal for sealed units of all sizes because it is tried and tested to give outstanding thermal performance and long-lasting results. It’s a popular choice for oversized sealed units because of its rigid structure, precise edges and clean, crisp parallel lines. SWISSPACER has been used in a number of iconic skyscrapers including New York’s Museum of Modern Art (MoMA), 30 St. Mary Axe (The Gherkin) in London, The

SWISSPACER ULTIMATE has been specified for Principal Tower in London

Prada Building in Tokyo, Madrid’s Torre de Cristal and The Turning Torso in Sweden.

Learn more about SWISSPACER by calling 01908 335190, visit www.swisspacer.com or follow @SWISSPACER. READER ENQUIRY NO: 0518/0092

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‘ALL IN ONE’ SHADING SOLUTION FROM SUNBELL Sunbell a leading Italian designer and manufacturer of interstitial blinds for glazing has launched an innovative new solution for residential and commercial windows and doors.

Powered by a 24v low-voltage motor the system features a slim control switch positioned on

the glass that allows for individual movement or alternatively for group activation up to 12 blinds, using a hand held remote device.

The ‘All in one’ system is hard-wired to a central power source and connected to a 13amp mains supply with each blind linked together using a simple ‘sprung’ electrical connector positioned in the frame.

The system is designed for commercial, public and residential applications offering a flexible solution for internal partitions, screens, bifolding doors and windows.

100% SCORE FOR MILA

Industry-leading systems supplier VEKA Group has been awarded a certificate for being an “armed-forces friendly” company.

The score means Mila can transition immediately from the 2008 version of the ISO9001 standard to the revised 2015 version, positioning the hardware specialist alongside many of the UK’s leading businesses.

He added: “Quality management is always a team effort of course and a score of 100% can only be achieved when quality is truly ingrained within a business’ culture. Here at Mila, every department from sales to supply chain plays their part and the audit recognised that with no areas identified requiring improvement.”

For further information call Richard at tel: 01245 422489 or email: info@sunbell.co.uk.

READER ENQUIRY NO: 0518/0093

VEKA ‘JOINS FORCES’ WITH THE ARMY RESERVE; WINNING MOD AWARD

Mila has received what is arguably the ultimate endorsement of its quality management systems with a 100% score in its most recent ISO9001 BSI audit.

Mila’s Quality Manager Alan Peel was understandably delighted with the outcome.

He said: “To be recommended for transition, a business has to achieve a score of 80% on the six-monthly audit with no more than 5 minor non-conformances. Our processes are such that I was confident that we would achieve that, but 100% with no non-conformances exceeded even my high expectations.”

The blinds are supplied in kit form, custom made on a three-week lead time, complete with a choice of spacer bars, styles, materials and colours including a new Charcoal Grey (similar to RAL 7016) for final assembly and sealing into a glazed unit. Sunbell blinds offer a unique combination of Italian design, superb quality and engineering excellence providing a modern and stylish energy efficient response to solar-shading.

A BSI audit assesses how a business is managing its operations, products and services in line with the requirements of ISO9001. It includes communications, planning, assessing risk and responding to customer feedback and is a clear indicator of how seriously a business takes its commitment to quality.

Mila is now eagerly awaiting its new ISO9001:2015 certificate which will be proudly displayed at its Daventry HQ. Tel: 01327 312400 - www.mila.co.uk

The Bronze Armed Forces Covenant Award comes from the Defence Employer Recognition Scheme (ERS) and is signed by the Secretary of State for Defence and the Chief of the Defence Staff. It is presented to UK employers who have signed the Armed Forces Covenant and committed to being “armed-forces friendly and open to employing reservists, armed forces veterans (including the wounded, injured and sick), cadet instructors and military spouses/partners”.

By gaining the certificate, VEKA Group joins around 60 Lancashire companies, organisations and clubs who have signed the Armed Forces Covenant.

Paul Armstrong, Operations Director commented: “VEKA employs around 400 people from Burnley and surrounding areas and as a company we always strive to support and encourage staff at every level, whether it be professional training or personal development.

“We know that if VEKA staff are happy in their jobs, it benefits our customers across the industry. We recognise that the Army provides opportunities and training that go hand in hand with our own dedication to staff development and we are all extremely proud of the Armed Forces Covenant Award, which further demonstrates our commitment to people who’ve worked in the forces, and their families.”

In spring 2017 Paul was invited to Cyprus by the Army on behalf of VEKA laminator Mark Schofield – who has been in the Army Reserve for more than 20 years – to learn about reservists’ military work and how it complements their ‘everyday’ roles.

Paul said: “When I was given the opportunity to visit Cyprus, on account of Mark’s role as a reservist, it was a fantastic chance to see not just the incredible work the Army does every day but how being in the military – at any level – enriches the soldier’s life both inside and outside of work.

“Reservists learn skills that benefit both their Army and

civilian work; operating in difficult conditions, thinking on their feet, taking on responsibility, and assessing risk are among the many challenges that they face, and these skills build confidence that transfers directly over to civilian employment. They can also benefit from a host of training opportunities that provide ‘real world’ qualifications for their CV. “It’s clear to see that VEKA will long continue to support the Army Reserve in this way. It’s an invaluable service with benefits for all parties involved, we’ve even planned a number of recruitment days at VEKA, to highlight to staff that they would be supported should they decide to join the Armed Forces on a part-time basis.”

Lieutenant Colonel Justin Tancrel (Commanding Officer, 4th Battalion, The Duke of Lancaster’s Regiment) visited VEKA to join Paul in signing the Covenant on behalf of the Ministry of Defence. He commented: “We’re delighted to see VEKA join other forwardthinking companies across the country in pledging to support defence and inspiring other businesses to do the same. By signing the Armed Forces Covenant, VEKA has officially demonstrated that the company recognises the phenomenal value that Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.”

Tel: 01282 716611 www.vekauk.com

READER ENQUIRY NO: 0518/0094

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READER ENQUIRY NO: 0518/0095

May 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

LEEKES PARTNERS WITH MODPLAN

BRITAIN’S BEST FABRICATOR CHOOSES HITECH BLINDS G-Award Winners The Glazerite UK Group Ltd, one of the UK’s most respected fabricators, has become the latest highprofile brand to begin offering best-in-class blinds from HiTECH Blinds Ltd. The long-standing national firm has built its business offering quality doors and windows using VEKA, Halo, and a host of other leading systems including Solidor, Warmcore and Residence Collection.

VEKA trade fabricator Modplan has just announced a new partnership with home improvement specialists Leekes. he new partnership will see Modplan being the main supplier for all Leekes’ windows, selected doors and conservatories and will manufacture products using VEKA’s Halo System 10.

Frank Richardson, Glazing Sales Manager at Leekes, said: “Last year Leekes fitted over 10,000 windows, and the department reached a turnover of over £15M. Our new partnership with Modplan aims to grow this volume and turnover significantly over the next couple of years.”

Heidi Sachs, Managing Director of Modplan, said: “We’ve built our business on a partnership approach that adds value to every customer. Our new partnership with Leekes perfectly demonstrates our ethos.”

Leekes researched the market extensively before deciding to partner with Modplan.

Commenting on the decision, Frank said: “Modplan and Leekes are both family run companies still run by the original families, so with Leekes’ local experience and Modplan’s manufacturing expertise it’s a fantastic team of companies based in South Wales.”

As Heidi says, the new partnership goes beyond a product supply deal.

Modplan and Leekes have invested in an exclusive manufacturing facility on Modplan’s impressive fabrication site.

The new facility will use state of the art technology such as bar code scanning that will track products from manufacture to delivery and ensure maximum efficiency at every stage of the process.

It’s a quality-led approach that matches Modplan’s own commitment to product excellence which runs throughout the business.

Modplan will also support Leekes’ marketing, providing online and offline marketing support to increase order volumes and help Leekes meet its growth expectations.

Heidi concludes: “Our success is founded on our customers’ success. It’s why we’re happy to build bespoke partnerships and continually invest in and improve our manufacturing resources. Everyone at Modplan is delighted to welcome Leekes and is looking forward to working hard to grow the partnership over the coming months and years.”

Tel: 01495 246844 www.modplan.co.uk

READER ENQUIRY NO: 0518/0096

Now, after being named G17 Fabricator of the Year back in November 2017, The Glazerite UK Group Ltd has now expanded that product portfolio even further by offering Hitech Blinds.

The brainchild of industry veteran Nigel Greening and two experienced Directors from commercial aluminium fabricator AGF Ltd, Mike Yerrell and Michelle Scotney, HiTECH Blinds Ltd was formed to provide a better system than the existing integral blinds sector had to offer.

With the help of well-known integrated blind and IGU expert Ian Woolley, who was brought in to help grow the business, the Peterborough company has quickly become a force to be reckoned with – and after a previous supplier let The Glazerite UK Group down, HiTECH Blinds was their first port of call.

Glazerite Group Marketing Manager Michelle Wright comments: “We pride ourselves on offering one of the most comprehensive product ranges in the industry. We also like to offer our installers additional products and enhanced benefits that can help them close a sale or upsell. The partnership with HiTECH Blinds was formed initially because they have a blind system that met our demanding standards. We’ve got a reputation to keep, which is why we only work with the best brands in the industry. We’ll never offer our customers anything we’re not 100% happy with.

“We’ve known Ian for years now - and when he and the HiTECH Blinds team came up with an innovative new design, eliminating the common problems we’ve experienced

with other products, we decided we had to take a look. We were hugely impressed – it’s a perfect fit for Glazerite and our customers.”

Successfully cycle-tested to 10,000 cycles, magnetically-operated HiTECH Blinds offer BS EN 1279 accreditation, along with a no-nonsense 10-year guarantee – twice that offered by any of the firm’s competitors with similar systems.

HiTECH Blinds is the only manufacturer on the market capable of offering dual-coloured slats to match dual-coloured frames. It can also produce double and triple-glazed units with Georgian bars and other decorative elements.

HiTECH Blinds Sales Director Ian Woolley commented: “It goes without saying – we’re thrilled to have one of the country’s best fabricators as a customer. It’s a massive vote of confidence in our team and our products, and we’re hugely excited to see what the future holds for our partnership with The Glazerite UK Group Ltd.” For more information visit www.hitechblinds. co.uk or call 0330 6780 280.

READER ENQUIRY NO: 0518/0097

VINTAGE ADDS DECEUNINCK TO ITS RANGE Vintage UPVC Products is one of the latest fabricators to join Deceuninck. Vintage, part of the Windoormate Group, chose Deceuninck for its #BestInClass products and unrivalled colour capabilities.

Company Director Gareth Guy explains: “We’ve noticed huge demand for heritagestyle windows, predominantly in colour.

Colour and heritage go hand in hand. We chose Deceuninck because its Heritage Flush Sash window is the perfect addition to our

www.glassnews.co.uk | May 2018

portfolio, and the choice of colours from stock is unbeatable. It means we don’t have to stock colour ourselves because we know that whatever we order will be with us by the next delivery.”

loves the profile. We can’t fault Deceuninck’s service. Deliveries are always on time and the team is in regular contact to make sure everything’s running smoothly. Deceuninck is a great company to work with!”

Vintage started fabricating Deceuninck in 2017 and has been delighted with the product range and service. Gareth adds: “Our transition to Deceuninck went very smoothly.

The Deceuninck team was fantastic – they came in and sorted out the tooling, so we didn’t have to do anything.

Vintage is based in South Wales and supplies windows and doors to the trade in South Wales, the South West and along the M4 corridor. The company has built its reputation on high quality products with a friendly, approachable service.

For information on Vintage call 01443 433 518 or visit www.vintageupvc.co.uk.

“We’ve been very impressed with the quality of Deceuninck’s products. I’ve been in the business for over 35 years and the profile is excellent. We’ve had fantastic feedback from our installer customers too – everyone

For Deceuninck call 01249 816 969, visit www.deceuninck.com and follow @ DeceuninckUK. READER ENQUIRY NO: 0518/0098

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The UK’s Leading Glass & Glazing Newspaper

A FENSTERBAU FESTIVAL OF INNOVATION FOR KOMMERLING

VEKA GROUP UNVEILS PORTAL TO ANOTHER DIMENSION OF MARKETING Industry-leading PVC-U systems supplier VEKA Group has launched a brand new marketing portal for VEKA and Halo customers and members of Independent Network and the Installer Programme.

Fensterbau Frontale 2018, yet again proved to be the perfect platform for KÖMMERLING to showcase a number of new and exciting product developments, including new entrance door systems and notably the first preview of the System 76 flush casement window.

The combined exhibition of Holz-Handwerk and Fensterbau Frontale achieved record visitor numbers this year of over 110,000 from 123 countries, with a combined total of 1,329 stands. Yet again profine Group and its respective brands of KBE, KÖMMERLING and Trocal enjoyed the largest stand space, packed with products, hospitality areas and staff, reflecting the global geographic reach of the company, with several hundred visitors on the stand at any one time.

The traditional party night of Thursday was extended into the first day of the show and also to the Friday night, where exhibition revellers enjoyed entertainment well into the night with the bar, catering and a live band. A number of UK visitors came to the show and to the profine stand to look at new products, specifically the new System 76 flush casement and also to enjoy the hospitality afforded.

The new System 76 was showed as a combination of flush casement and fully reversible in a Painswick finish, as the profiles are common across both types of window opening. Flush aluminium panelled entrance doors, with AluClip profiles were also

VEKA Group is well known for providing an outstanding level of marketing support for its customers, and now the company has taken its online offering to another level.

evident on the stand as was a striking display showcasing four new metallic finishes for the pioneering proCoverTec surface finish of bronze, silver, titanium and iron.

Brian McDonald, commercial manager for KOMMERLING commented: ‘Yet again we delivered with a true sense of grandeur on an international platform. It was great to see a number of UK visitors to the show and our stand, and importantly to see the investment in products specifically for our home market, as part of our long-term strategy for growth and innovation.’

For KÖMMERLING information, including the new System 76 and for becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk.

READER ENQUIRY NO: 0518/0099

Marketing Director Dawn Stockell explains: “Over the years, our marketing has expanded to include everything from vehicle livery and showroom graphics to bespoke email campaigns, website review and quote facilities, finance solutions and everything in between.

“Customers were delighted when we unveiled our industry-leading, innovative web-toprint portals. These allowed them to sign in and personalise professionally written and designed brochures, adverts and more, at the touch of a button and a fraction of the cost they might have expected. All items were prepopulated with address details and logo, so it took minimal effort to order a ‘bespoke’ set of literature. This offering built up over time and each aspect went live as soon as it was ready, which led to more than one username and password being required.

“As VEKA introduces each new marketing tool, we want to ensure our customers know how to make the most of it. Successful marketing support is not just the provision of services, but also how they are delivered.

We want VEKA customers and members

of Independent Network to thoroughly understand what is available and exactly how to use it. That’s why we decided to overhaul the existing portal system to make it even more useful, more streamlined and more valuable.

“The ‘next generation’ marketing portal is not only a web-to-print service, it is a fantastic ‘all in one’ online resource of marketing materials which is accessed by a single sign in. Simple as that! No more remembering multiple usernames and passwords. Everything’s in one place and tailored to you.

“Depending if you are a VEKA customer, part of the VEKA Installer Programme or a member of Independent Network, one login can potentially enable you to; order branded workwear and brochures, personalise literature, search a high res image library of products you offer, access digital assets such as web banners and Facebook Adverts, manage and store all sales leads and control various elements of your website. Some users can even access templated T&Cs, contracts and more.”

“VEKA is committed to making our best ever all-inclusive portal the destination for our customers.”

To find out more about how VEKA Group could help boost your business, call 01282 716611 or email salesenquiry@veka.com.

READER ENQUIRY NO: 0518/0100

LINCOLN UNIVERSITY’S ISAAC NEWTON BUILDING IS ENHANCED BY TECHNAL Working alongside BAM Construction North East and Glasshus, Technal’s MX Visible Grid Curtain Wall, PY55 Doors, and FY65 Windows were recently specified for The University of Lincoln’s Isaac Newton Building, creating a stunning façade.

The extended building houses the Schools of Computer Science, Engineering and Mathematics & Physics, offering unrivalled scientific and engineering facilities for students; including new seminar rooms and computer labs in addition to state of the art technology and research rooms, complete with a semi anechoic chamber.

Playing a significant role in creating the curved appearance of the building, was the MX Visible Grid Curtain Wall. This durable and versatile product can be applied to flat or faceted façades and is available in a choice of glazing caskets and larger glass sizes.

The FY65 Window was also installed throughout the building for its modern design and complete weather protection. It is available in two different casement styles, FY65 Visible, which is our standard window suite, and FY65 Minimal, offering a variation

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on the system which significantly reduces sightlines, giving contractors and architects complete design freedom.

Furthermore, Technal’s PY55 Doors were also used for this project, due to exceptional levels of security. As a building that is used by many, the PY55 Doors were chosen as the open-out hinged doors meets the requirements of Part Q of the National Building Standards, having achieved PAS 24:2016. Moreover, the PY55 Doors offer a patented design and exceptional energy efficiency. They have been developed specifically for areas of heavy and frequent use, such as universities, hospitals and offices.

Chris Nutman, Junior Draughtsman at Glasshus said: “We carried out the design, manufacture and installation on this project using our system of choice, Technal. On this job, we used the MX brand of curtain walling due to it being versatile, flexible and reliable.

The Isaac Newton Building is an incredible project, and one of the best I’ve been involved with. The visible grid system boasts a 300mm feature cap that highlights the curvature created by the facetted glass.”

In addition, Matthew Harris, Project Coordinator at BAM Construction North East, commented on the project: “This was a really exciting project for BAM as we were extending the same building that we had built at the University of Lincoln 15 years ago.

Sometimes this proved a bit of a challenge, especially as we were working during term time and on a very lively campus. It’s a very impressive building visually, which Technal’s products really help to emphasise. The Isaac Newton Building makes the University stand out amongst other institutions.”

For more information, please visit www.technal.com/en/uk.

READER ENQUIRY NO: 0518/0101

May 2018 | www.glassnews.co.uk

0518/0102

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

IS GDPR THE NEW Y2K?

NEW REGULATION COMES INTO FORCE ON MAY 25TH Senior managers across the UK are reacting to the new data regulations coming into force on 25th May, many of them implementing new policies that could damage their business in a bid to comply with the General Data Protection Regulation (GDPR).

According to Insight Data, scare-mongering and profiteering among so-called consultants is causing many within marketing, IT and HR departments to panic, with some drawing comparisons to the Year 2000 computer crisis where some pundits predicted worldwide computing disaster and planes falling out of the sky.

Andrew Scott, managing director of Insight Data says companies need to get the real facts: “The new General Data Protection Regulation is a good thing; it is designed to give individuals greater rights and control over how their data is used. The recent Facebook and Cambridge Analytica scandal highlights why this has become so important.”

The GDPR sets new standards in how personal data is collected, stored and processed. The regulation replaces the existing Data Protection Act (DPA) which was written before major data processors such

“The recent Facebook and Cambridge Analytica scandal highlights why this has become so important.” as Facebook, Google or Apple had such largescale global dominance.

“GDPR is about data transparency and governance. Companies who already operate good data practices will find it relatively easy to comply, while others will need to evaluate their business processes and make changes” added Andrew.

‘CONSENT’ IS ONLY ONE WAY TO COMPLY There is significant miss-information surrounding the GDPR particularly relating to ‘consent’. Under the GDPR consent must be ‘unambiguous, informed and freely given’. However, there are 6 legal grounds for processing data with consent being just one of them. For many companies ‘Legitimate Interest’ will be the basis of compliance particularly for marketing communications.

Understanding the wider context of the GDPR highlights a risk-based approach to how data is collected, stored and processed.

Andrew Explains: “A company processing confidential personal medical or financial data, or data that includes children or highly sensitive information represents a much higher risk than a B2B supplier that holds the names of its customers, for example.”

With this in mind, companies are advised to carry out a Data Protection Impact Assessment (DPIA) which considers how its data is collected, stored and processed and assesses the risks involved.

Organisations that choose to adopt ‘Legitimate Interest’ as the legal grounds for processing personal data should also conduct a Legitimate Interest Assessment.

Businesses will need to demonstrate that they have taken all reasonable steps to comply with the GDPR including; • Clearly document the personal data they hold, how and when it was sourced, how it will be used, how it is updated and who will have access to it.

• Demonstrate the lawful basis for processing personal data.

• Have freely available privacy policies that are fair and easy to understand and explain what personal data is held, how it was sourced, for what purpose and the legal basis for processing data.

• Recognise the rights of individuals to know what personal data is held and why, and respect their demand to correct, restrict or remove their data.

• Have procedures in place to detect and report on a data breach, such as a computer hack, theft of data by an employee or other breach.

• Assign someone to take overall responsibility for data protection and compliance.

GDPR, PECR AND MARKETING While the GDPR governs how data is collected, stored and processed, how data is used for marketing purposes is mainly covered under PECR, the Privacy and Electronic Communications Regulations which has sat alongside the Data Protection Act and was introduced in 2003 to regulate direct marketing, clamping down on nuisance phone calls and spam.

While the Data Protection Act is replaced by the GDPR on 25th May, PECR has not, in fact, changed.

“It is not surprising that so many marketers are confused” adds Andrew; “The GDPR outlines how data must be processed, but the rules governing how the data is actually used for marketing – PECR - have not been updated. A new version of PECR, the ePrivacy Regulation is currently being formulated and should be introduced in 2019.”

Insight Data has published guides and information on the GDPR on its website and recommends all companies follow the advice of the Information Commissioners Office (ICO). Insight has been tracking the GDPR since its first proposal and began updating its prospect database to meet the requirements of the regulation back in 2016.

For more information visit www.insightdata.co.uk.

READER ENQUIRY NO: 0518/0103

EDGETECH CHAMPIONS EFFICIENCY AND INNOVATION AT FENSTERBAU FRONTALE World-leading warm-edge experts Edgetech have returned from a highly successful Fensterbau Frontale.

Widely acknowledged as the world’s biggest and best fenestration expo, Fensterbau routinely attracts hundreds of thousands of glazing experts from all around the world.

Regular exhibitors at the Nuremberg event, Edgetech have been a pioneering

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force in the field of highperformance glazing for more than thirty years, and its stand showcased the excellence and innovation that have made it a respected name throughout global construction.

With Super Spacer, thousands of IGU manufacturers have been able to substantially increase energy efficiency and overall unit performance – and with the advent of automation, and ever tighter environmental regulations, outstanding spacer technology is more vital than ever, as Edgetech UK Managing Director Chris Alderson explains:

“Last year we showcased at major glazing events all over the world, and this year we’re doing the same – visiting Germany, India and China among other destinations.

And wherever we go, we find more interest in warm-edge products than ever.

thermal efficiency – and, in turn, to many firms embracing automation as a way of keeping pace. With companies like Edgetech able to offer automated lines that can produce an IGU every twenty seconds, the efficiency gains are obvious.

“In large part, I think that’s down to the growing appeal of automation for IGU manufacturers. Exceptional thermal performance is now the norm – between 70 and 80% of sealed units now incorporate warm edge technology, compared to just 5% in 2007.

“At Fensterbau, it was great to be able to discuss issues like these with IGU manufacturers from all over the world, and we look forward to developing the new contacts we made into lasting, mutually profitable relationships.”

“That’s led to rapidly rising demand for products capable of delivering the very best

Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy

application, 100% memory and exceptional thermal efficiency and condensation resistance.

The firm also manufactures an extensive range of other flexible components, including its commercialfocused TriSeal and T-Spacer and conservation-friendly

Heritage product, as well as a number of rigid products.

For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk.

READER ENQUIRY NO: 0518/0104

May 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INDEPENDENT NETWORK CELEBRATES THE BEST OF BRITISH WITH... THE BEST OF BRITISH! Industry-leading installer support organisation Independent Network (powered

by VEKA) is putting the final plans into place for its everpopular members’ weekend.

Backed by a host of sponsors, the event will be held on Saturday 16th June 2018 at the Chesford Grange Hotel in Warwickshire.

Head of Partner Programmes Karen Lund explains: “We’re always encouraging member companies to come together for training events and such, to discuss business, share ideas and celebrate their success, and the ‘big event’ on the IN calendar is the Members’ Weekend. This

annual event has always gone down a storm, as it combines a valuable, business-boosting afternoon with a celebratory, black-tie awards evening.

“The day’s attendees will get the chance to visit the Affiliate Business Centre and discuss the great products and services available through IN’s affiliate partners. There are 18 affiliates exhibiting so far, covering topics such as qualifications, health and safety, legal advice, hardware and associated installer products.

“These are services / products / discounts exclusively available to Independent Network members and make up part of the reason that members have such great buying power compared to other local, independent companies.

“Guests will then attend the AGM to hear all the latest developments and marketing

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news from the organisation.

This year, the conference will be hosted by Business Consultant Specialist Jeff Grout, who is listed among the 100 best business speakers in Britain.

“The conference will provide another opportunity for companies to get to grips with the new online marketing portal, where VEKA and Halo installers can find a one-stop-shop full to bursting with marketing support, using a single sign in. We’ve even offered all attendees a fantastic £300 voucher to spend on their marketing!

“Later, we’ll be joined by Football Presenter Chris Kamara to present the evening’s awards at the black-tie Gala Dinner.

The regional results have, as always, proved to be incredibly close, so it will be exciting to see who claims the trophies for this year.

“As these awards celebrate the successes of our finest IN members up and down the country, we thought that the ‘Best of British’ would be a very apt theme ...and it will give us all the chance to try a host of specially selected gins, beers, wine and whisky while we dance the night away!”

If anyone is yet to book their places, there’s not much time left! Please call 01282 716611 or email marketinguk@veka.com.

Sponsors for the 2018 Members’ Weekend include: • Main Sponsor - ERA • Dugdale • Standring Brothers • EWS • Baerlocher • Vestolit • Chick Plastics • Prefix Tel: 01282 473170 www.inveka.co.uk

READER ENQUIRY NO: 0518/0105

www.glassnews.co.uk | May 2018

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MILWOOD GROUP BRANCHES OUT WITH NEW LUXURY PERGOLA SYSTEM Outdoor living specialists the Milwood Group have strengthened their industryleading range of aluminium verandas, canopies and carports. The Kent-based firm has become the UK distributor of premium, bioclimatic pergolas from renowned French manufacturer Solisysteme.

Combining contemporary style and dependable durability, the Solisysteme range features the original bioclimatic pergola – a unique shelter solution which uses adjustable louvres to accommodate all weather conditions.

“We’re really pleased to partner with Solisysteme and offer both fabricators and installers their fantastic range of deluxe pergola solutions,” comments Mark Wood, Managing Director at the Milwood Group.

“Their solutions make a fantastic addition to our product line, providing tradespeople with intelligent, well-made and easy to install solutions that can support the demand for

both premium home improvements as well as luxury outdoor living products.”

“Pergolas, as well as verandas and canopies are well-placed to complement large-span bifold or patio doors to create an outdoor living space that’s useable all-year-round.

They provide a fantastic upselling opportunity for installers and a profitable route to market as renovations extend outside the home to include gardens and outside spaces.”

Available in a full range of sizes, pitches and colours to match any size or style of property, a Solisysteme pergola can be fully customised to include zip screens and adjustable lateral louvres. Depending on the application or budget, the system can be customised further with integrated lighting, infrared wallmounted heaters and glass panels to create a fully-enclosed luxury glass room.

The new range of pergolas joins Milwood’s full collection of aluminium verandas, canopies, carports and glass rooms. Manufactured in the UK using Milwood’s bespoke aluminium extrusions, the range is available with fast turnarounds thanks to the firm’s centrally located distribution centre in Leicestershire.

For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com.

READER ENQUIRY NO: 0518/0107

67

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GQA SUPPORT NEW INDUSTRY INITIATIVE

GQA Qualifications is supporting the launch of a new industry initiative to address the growing skills shortage as a part of its wider drive to deliver Quality through Qualifications.

In November 2017, The Telegraph newspaper reported on the lack of skills and worker shortages within the construction industry.

It provided information from a survey conducted by the Royal Institute of Chartered Surveyors highlighting how the issue had gradually worsened over the last five-years, limiting building activities.

The article went on to reference how twothirds of those who responded to the survey believed the skills shortage had overtaken planning and regulations issues as a major concern and was now the second largest problem facing their industry.

As a major part of the construction sector, the Fenestration Industry has also felt the effects of the problem and with the increase in demand from Government to produce more new homes, and with more architects specifying glazing structures as a favoured choice for commercial buildings, there is a need to step up to the challenges and find a way to address the skills shortage problem.

BUILDING OUR SKILLS IN THE FENESTRATION INDUSTRY WILL FORMALLY BE LAUNCHED 1ST JUNE GQA Qualifications, the Fenestration and Glazing Industry Awarding Body, is backing the new Building Our Skills in the Fenestration Industry campaign. The

"Working with Inside the Box Marketing, we have developed the Building Our Skills in the Fenestration Industry campaign, an initiative for the whole industry to join in with and support that will provide a platform to promote Fenestration with a collective voice, and accelerate the process of raising its profile to new entrants as a credible and exciting career choice."

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"Our aim is to invite companies from all aspects of Fenestration to pledge their support to promote the initiative to showcase the opportunities available to newcomers." initiative will be launched to the public – schools, colleges, teachers, and parents on 1st June and will focus on a much-needed and long overdue pro-active promotion of the industry, the different career paths available to young entrants and an awareness of the qualifications they can achieve to give them learning, life-skills and ultimately career opportunities and financial rewards.

Mick Clayton CEO of GQA Qualifications, the lead promoter of the campaign, "The quest to recognise and develop skills within

Mick Clayton, CEO, GQA Qualifications

the industry has been high on the agenda of GQA for a very long time. With the industry increasingly reporting difficulties in recruiting new young people to come and join it, our focus has turned to creating a campaign to try and address the problem directly."

"Working with Inside the Box Marketing, we have developed the Building Our Skills in the

Fenestration Industry campaign, an initiative for the whole industry to join in with and support that will provide a platform to promote Fenestration with a collective voice, and accelerate the process of raising its profile to new entrants as a credible and exciting career choice."

"Our aim is to invite companies from all aspects of Fenestration to pledge their support to promote the initiative to showcase the opportunities available to newcomers."

"A website and promotional material are in development to help launch the initiative and we are asking companies to become active supporters by; wearing the campaign badge on their marketing material, providing interesting video footage, images or case studies of their workforce, installations, manufacturing plants and to proactively promote the campaign to their customers, suppliers and staff.

"Encouraging young and new people to join our industry is something we need to do to build a stronger future for Fenestration and will be critical in ensuring innovation and long-term stability. Supporting Building Our Skills in the Fenestration Industry is the first step to achieving this by providing the awareness we need to ensure our industry thrives."

Building Our Skills in the Fenestration Industry will be launched 1st June and those companies wishing to know more about the scheme should call Stephanie Tague on 07789 344479 or Chris Globe at Inside The Box Marketing on 07429 103925.

READER ENQUIRY NO: 0518/0108

May 2018 | www.glassnews.co.uk

0518/0109

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bisonframes.co.uk www.glassnews.co.uk | May 2018

Bison Frames (UK) Ltd BisonFrames

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WORST OFFENDERS FOR MALICIOUSLY CLICKING ON RIVALS’ PAID ADS The following table shows the top ten businesses that are most at risk from click fraud: Trade

% of clicks that are fraudulent

Avg cost per click

Locksmith

40%

£7

Cleaning Companies

25%

£3.50

Investments

16%

£7.50

Security

16%

£3.50

Phone Repairs

15%

£3.50

Pest Control

14%

£7

Windows/Doors/ Conservatories

14%

£5

Wrong Fuel

13%

£7

Glazing

13%

£5

Van & Man

12%

£3.50

• Locksmiths are wasting on average £2,000 a month on pay-per-click ads rendered useless by spiteful competitors • They are the worst hit with 40% of ads clicked by rivals out to sink ad campaigns • Cleaning and investment firms make up the top three • With average cost per click being high in all affected sectors, click fraud is a growing problem.

Click bandits bent on turning pay-per-click ad campaigns into expensive failures target locksmiths more than any other business, click fraud prevention service Click Guardian reveal.

FIRST SPEAKERS ANNOUNCED FOR GLAZING SUMMIT

This research suggests that around £2,000 worth of adverts posted by locksmiths are disappearing each month before prospective customers even have a chance to see them.

The first line-up of speakers have been announced for the Glazing Summit, the major industry conference organised by Purplex Marketing and Insight Data.

Cleaning companies, security and phone repair businesses are also amongst the most susceptible to click fraud with up to a quarter (25%) of their typically modest marketing budgets being spent on adverts that are never seen by potential customers.

A line-up of industry speakers and panellists include David Leng, CEO of Customade Group, Sean Parnaby of West Port Windows – part of VKR, Europe’s largest window manufacturer - Samantha Nuckey, MD of leading hardware supplier Window Ware, and Business Micro’s MD Graeme Bailey.

The average monthly spend on advertising among these occasional-use trade companies is £1,750, which implies that around £438 is going to waste every month.

Outside trade sectors, the practice of click fraud is also rife. In the financial services sector, one in six (16%) online ads offering investment opportunities comes under attack.

With these companies spending more per ad and with higher budgets, even financial service businesses could be losing as much as £29,000 a year thanks to click fraud.

Roy Dovaston, Managing Director at click fraud prevention service Click Guardian, says: “It’s a jungle out there and with cut-throat competition comes some pretty sharp tactics.

The firm’s research shows locksmiths are by far the most likely to put rivals in the crosshairs and maliciously click on their PPC ads according to an analysis of the businesses most impacted by click fraud. However, with what seems to be a constant rising of cost per click and competitiveness, the click fraud issue is not just affecting emergency trades, extending throughout almost every sector.

“Click fraud is the weapon of choice for underhand firms because it’s free, it’s quick, it’s effective and click bandits can do it at arm’s length.

Click fraud is an extremely effective way to cause competing business financial losses and ensure real customers never see adverts.

Click fraudsters prepared to use underhand tactics favour this method because there’s no smoking gun.

“It’s possible to kill off ad campaigns before they’ve even really begun.

“It’s incredible how much advertising spend click fraudsters can eat through, and the more mainstream the search terms, the quicker a marketing budget can be sent down the drain.

“The real concern is how much this is costing businesses, and especially those that can illafford to see a marketing budget squandered in the first place.

Other panellists include Russell Yates, MD of AluK, Chris Alderson, MD of Edgetech, GQA Chairman Mike Morris, Jade Greenhow from Insight Data and Paul Atkinson, Director of Yale hardware.

Celebrating 24 years in business, Stedek is one of the region’s most respected window and door suppliers, particularly noted for its uncompromising quality standards.

Since 2010, Stedek has made its name manufacturing Epwin’s Swish and Profile 22 systems. Now, the firm has acquired a bank of twelve Jade end millers to accommodate DW3’s much-celebrated timber-alternative Residence Collection, with the aim of tapping into demand at the higher end of the market.

Several entrepreneurs who have built, acquired or sold high growth window companies will also be speaking, including Hayden Rushton, Managing Director of Britannia Windows and a serial investor, who has acquired a string of window companies including Launa, AGS and Crown.

First launched in 2011, R9 quickly became the benchmark by which all other heritagelook timber-alternatives were judged.

In 2016 Residence added the sevenchambered Residence 7, and the squarer, more contemporary-looking R2 to form the collection.

The Glazing Summit takes place on 22nd May near Birmingham and almost 300 business owners and directors from across the UK and Ireland have already booked tickets. The day provides decision makers with the opportunity to network with peers, meet suppliers and the media, and includes refreshments and lunch.

Managing Director Alex Page comments: “At Stedek, we’re obsessed with quality, and we’ve built our business on offering our customers flawless products backed with outstanding service.

For more information visit www.glazingsummit.co.uk, call 01934 808292 or email hello@glazingsummit.co.uk.

About Click Guardian Click Guardian is the market leader in identifying and combating click fraud - the repeated abuse of pay-per-click ad campaigns by fraudsters and competitors. The firm’s system protects against bots and people who excessively click on your AdWords ads, whatever device is being used. See the video explainer here, https://www.clickguardian.co.uk/#video.

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A fast-growing Midlands fabricator is aiming to become one of the country’s leading Residence Collection suppliers, after purchasing a further £45k of machinery.

Another panellist, Andy Jones - Group Sales & Marketing Director at Synseal commented; “The industry is evolving fast and it’s important to keep your finger on the pulse. This is a must-attend event for senior management involved in the fenestration industry.”

“It’s crucial businesses use real-time prevention systems that can track and block imposters so real customers get to see your paid ads.”

READER ENQUIRY NO: 0518/0110

STEDEK STEPS UP WITH MACHINERY INVESTMENT FOR THE FULL RESIDENCE COLLECTION SUITE

“This latest investment is designed to help us bring that same level of quality to the Residence Collection, allowing more installers to benefit from the sort of outstanding service that only Stedek can provide.”

Sales Director Richard Hammond added: “We wanted to offer the whole collection so that we can serve a “whole market”. R7 meets the needs of the replacement window market. R9 has an established timber alternative niche -but R² is quite unique in its ability to either look like aluminium or timber.

“With that outstanding product range and Stedek’s trademark commitment to quality on our side, we’re confident we can become known throughout the industry as purveyors of Residence excellence.”

For more information visit www.stedek.co.uk or call 01922 724724.

READER ENQUIRY NO: 0518/0111

READER ENQUIRY NO: 0518/0112

May 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ROSEVIEW TO RAMP THINGS UP AT FIT SHOW 2019 Sash window specialists Roseview have become the latest to secure a sought-after spot at the FIT Show 2019.

CROWN DOORS & SHUTTERS CHOOSES EXLABESA FOR ICONIC RIVER TEES PROJECT Crown Doors & Shutters has just completed the installation of curtain walling, windows and thermal door systems as part of the refurbishment and extension of the main Harbour Master’s office on the River Tees.

Andrew Mersh from Crown said: “The office stands on one side of the iconic transporter bridge on the river Tees, which made this a particularly high profile project to be involved in.”

Crown Doors & Shutters won the contract thanks to their longstanding relationship with the project’s main contractor, Esh Construction. Crown chose to use Exlabesa products for the installation because the aluminium systems consistently deliver what is needed. Andrew commented: “We have been working with Exlabesa since 2012 and have gone from strength to strength using its systems. It has the same systems as the high end suppliers and they achieve the same outcome but are very competitive.”

Crown used Exlabesa’s ECW50 curtain walling system, KC75 window system and KTS thermal door on the project. All three offer the combination of benefits for which Exlabesa products are known: exceptional quality, stunning aesthetics, an impressive ability to meet and exceed standards for thermal efficiency, weather resistance and security all wrapped up in a system that is simple and cost-effective to manufacture and install.

Crown Doors & Shutters offers a complete range of aluminium windows, curtain walling, doors, shop fronts, security shutters, steel doors and windows, fire screens, windows and doors all of which are manufactured using state-of-the-art machinery at its inhouse facility in Washington, Tyne and Wear.

It has clients throughout the UK and Ireland and works in most sectors thanks to its strong and committed team that is able to provide high quality turnkey projects supported with a full back up and technical service.

The Harbour Master building is a high profile demonstration of Crown Doors & Shutters’ ability to deliver a high quality project. It’s also a high profile demonstration of the high quality that Exlabesa’s products deliver.

Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0518/0113

www.glassnews.co.uk | May 2018

SWISH OFFERS THE POWERFUL CONSUMER RECOGNITION YOU NEED Brand recognition makes selling so much easier and in Swish you have a brand that’s recognised by 7 out of 10 consumers. Gerald Allen of Swish said: “We know from customer feedback that Swish brand recognition is a powerful differentiator that adds real value. Of course, it helps that the brand recognition is backed up with a tried and tested product that’s more than proved itself in the market place.”

As Gerald says, the Swish 24/7 system delivers an outstanding product. In short, it’s a system that offers everything customers are looking for. It offers versatility with casement, tilt and turn, bow, bay, arched and cottage windows all possibilities. Each window is available in a range of 28 colours, tapping into the growing trend for colour. All options offer exceptional thermal efficiency, achieving the best A++ ratings. And all options deliver the security homeowners are looking for: Swish windows have been approved by the Secured by Design scheme, the official UK Police flagship initiative that supports and promotes the principles of crime prevention through secure design and engineering.

The system also delivers benefits to fabricators and installers including the widest range of ancillaries in the industry including baypoles, couplers, cills, addons and trims so projects can be fitted perfectly with no compromise.

Alongside the product quality, Swish partners also benefit from Swish support.

A cornerstone of this support is Excellence as Standard, the membership programme that over 75 Swish installers have already signed up to. The programme is designed to drive quality at every level of the industry and delivers benefits including qualified leads, EAS branded and bespoke marketing materials, discounted Level 2 and 3 NVQ training courses, plus access to video training, webinars and events via the Excellence Academy.

On hiatus in 2018, UK fenestration’s favourite trade expo will return to the Birmingham NEC between the 21st and 23rd of May 2019.

Roseview made its FIT Show debut back in 2016, then came back with a bigger and better 40th-birthday-themed stand in 2017. In 2019, the firm will seek to top both its previous appearances, showcasing the world-leading uPVC sash window selection that has made its name.

“Last year’s FIT Show was the best yet – extremely well organised, very professional and busier than ever before. Considering that was the first time it had ever been at the NEC – a much bigger venue – was especially impressive.

“As ever, our products were extremely wellreceived. Trade shows are always valuable for us. Ours are the kind of products that you need to see up close to really appreciate – and in the exhibition environment, they really shine. We saw that when we showcased at Fensterbau earlier this year.

“But by 2019, with an extra year’s innovation to showcase, we’re confident that our appearance will be the most successful yet.”

Roseview’s Rose Collection encompasses the three most authentic uPVC sash windows ever produced. Competitively priced and highly versatile, the Eurocell-based Charisma Rose is the perfect fit for everything from upgrading existing windows on older properties to installing on ambitious Grand Design-style projects.

The superbly authentic Heritage Rose, based on the REHAU system, has been accepted for use in conservation areas as discerning as the London boroughs of Chelsea and Kensington, Lincoln, Worcester, and Cambridge.

The G Award-winning, run-through sash horn-equipped Ultimate Rose, meanwhile, is the pinnacle of timber-effect uPVC, boasting features as detailed as external putty lines, full mechanical joints and the new marketleading 35mm meeting rail.

For more information visit www.roseview.co.uk or call 01234 712657.

READER ENQUIRY NO: 0518/0114

Window and door fastener specialist Rapierstar has strengthened its position as the UK and Irish market leader with the number of its customer deliveries increasing by 12% during 2017, which resulted in yearon-year sales growth of 10%.

This latest growth strengthens Rapierstar’s position as the number one brand for door and window fasteners, with nearly 4 out of every 5 fabricators now choosing products from the Cheshire based company. According to David Furness, Managing Director, the increased volumes it is now supplying reflects the market’s demand for greater supply chain reliability and higher quality products that enable improved efficiency and long-term window and door performance.

David says: “We’ve been manufacturing fasteners for the window and door sector for over 25 years now, during which time we’ve seen an ever greater understanding in the market of why the choice of fasteners and supply partner directly impacts on your bottom line. That’s why we are continuously investing in developing new products, now with 1,000 fastener variants, as well as our logistics and deep stockholding, which now means we hold more than one billion screws at our bonded warehouse in Cheshire.”

Rapierstar’s technical team, based at its UK HQ near Macclesfield, works closely with systems companies, hardware manufacturers, fabricators and installers to ensure that the fastener meets the requirements of everyone in the supply chain. This includes developing bespoke fasteners to provide a secure fix for new hardware developments and assisting fabricators to create a window or door specification that exceeds testing requirements, such as PAS 24.

David adds: “Ensuring we have the right products for the market is crucially important, but the supply chain is only as strong as the weakest link. Customers need the confidence that they’ll get what they need, when they need it. That’s why we work so hard on our logistics and this is reflected in our customer delivery reliability, which is better than ever at 99.4% on time in full, error-free.”

Gerald concludes: “Swish offers a great headline benefit in the power of the consumer brand. But it’s so much more than that too – which is why it’s a name that’s been around for over 40 years.”

Tel: 0808 178 3040 www.swishwindows.co.uk

RAPIERSTAR GROWTH CONTINUES WITH DELIVERIES UP 12% IN LAST 12 MONTHS

Roseview FIT Show Stand READER ENQUIRY NO: 0518/0115

Find out more at www.rapierstar.com.

READER ENQUIRY NO: 0518/0116

71

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SHOWING THAT WE’RE A LINIAR APPROVED FABRICATOR GIVES US INSTANT CREDIBILITY How important is it for a systems house to audit and approve its fabricators? In a series of articles, Liniar asks some of its biggest customers why they value being Liniar Approved fabricators.

THE FABRICATOR: GARRARD WINDOWS With a turnover approaching £25m and more than 200 staff operating out of an 86,000 ft² factory in Buckinghamshire, Garrard’s window and conservatory trade customer base spans the whole of the South of England.

This successful firm has grown substantially since forming in 1997 and a changeover to Liniar in 2015 has helped to take the business even further forward, increasing capacity to produce between 2,000 and 3,000 frames per week.

WHY CHOOSE LINIAR? Garrard’s Managing Director, Steve Leek, explains why they made the switch: “New products are designed and old ones are developed, and the window industry should be no different.

“There have been massive developments in fenestration technology in recent years – yet many profile companies seem content to sell products virtually unchanged from 20 years ago.

“At Liniar, things are different. I’ve known Roger Hartshorn (Liniar’s Group CEO) and many of his team for more than 20 years. He is very much ‘hands on’ and always looking for new ways to improve and innovate.

“It was obvious that the Liniar system was technically superior and far more advanced

than anything else available and we knew it was the right one for us.”

WHY DO YOU CONTINUE TO MANUFACTURE LINIAR PRODUCTS? “At Liniar they actively seek out feedback and nothing has been too much trouble for them.

“Because Liniar is quicker to fabricate we’ve been able to increase our production and feedback from our customers has been overwhelmingly positive.

“The windows and doors have been very well received and we’ve had no end of praise about the ModLok™ bi-fold and ModLok™ patio doors.

“Besides still being the best system on the market, the Liniar team are a pleasure to work with and share the same aims as Garrard – striving to continually innovate and improve, both in terms of product and customer service – so our customers can be confident that we will keep them at the forefront of the industry.”

WHY IS IT IMPORTANT TO YOU TO HAVE THE ‘LINIAR APPROVED’ BADGE? “Showing that we’re a Liniar Approved fabricator gives us instant credibility, not only for the quality of our processes and the products we manufacture, but it shows that we rigidly follow Liniar guidelines.

“As far as I’m concerned, Liniar puts all of its products through the most stringent of tests to provide fabricators with certificates, accreditations and the utmost confidence in those products. Why then would you manufacture them differently to how they are designed to be made?

“Varying from the fabrication manual makes no sense. If, for example, a different spec of

steel is used in a window which isn’t the same thickness as that specified, then it’s at risk of failing – with potentially disastrous results!

the standards that are advertised, then those certificates aren’t valid and neither will the guarantee!

“We live in a ‘where there’s blame, there’s a claim’ culture, so why take a risk like that?

Liniar tests its products for a reason – and by following the correct manufacturing procedures, we have the utmost confidence in what we produce.

“In my experience, Liniar is very popular among installers as it’s been designed with them very much in mind. The back-up that Liniar provides, and their technical response to any issues, are both 100% better than anyone else out there.”

“As a reputable fabricator you have to take personal liability for what leaves your premises. By being Liniar Approved our customers can be safe in the knowledge that we’re providing them with top quality windows and doors.”

For more information on Liniar’s Approved Fabricator scheme, go to www.liniar.co.uk/ approved-fabricators.

What questions would you encourage installers to ask when choosing a window system?

“I think installers need to believe in the product that they’re selling and fitting. It shouldn’t immediately boil down to the cheapest – quality is king and the cream always rises to the top.

“Installers need to be confident that the system is fully accredited and certified, and that what they’re buying is exactly what it says ‘on the tin.’ If it hasn’t been manufactured to

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READER ENQUIRY NO: 0518/0117

May 2018 | www.glassnews.co.uk

0518/0118

You can’t put a price on safety...

sLiniar

kesureit a m # to s n o s a 6 re 1

Guarantees Our guarantees ensure that all components used in the manufacture of Liniar products have been fully approved by Liniar.

2

Trademark The sale of a product under the Liniar name includes parts supplied or approved by Liniar to ensure no infringement of our Registered Mark.

3

Part Q and Secured by Design Liniar specified and supplied products can be used in conjunction with Liniar supplied test evidence for Part Q and Secured By Design compliance.

4

Thermal Simulations More than 2,000 thermal simulations on our website, carried out using Liniar specified and supplied components, are a valid and valued service.

5

Commercial Contracts All products manufactured and supplied for commercial contracts are supported by Liniar, with commercial support and lead generation provided.

6

Technical Support All technical support and structural calculations provided by Liniar are carried out on the basis of fully guaranteed Liniar products being supplied.

sales@liniar.co.uk | www.liniar.co.uk | 01332 883900

Liniar Approved Adverts.indd 2 www.glassnews.co.uk | May 2018

16/04/2018 14:39

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NEW APPOINTMENTS

RAPIERSTAR TECHNICAL TEAM FURTHER STRENGTHENED

BY PAUL BALFE APPOINTMENT Leading fastener supplier to the door and window industry Rapierstar has appointed the highly experienced Paul Balfe as its new Technical Consultant for the north of England – taking the team’s collective fastener know-how to more than 135 years.

Paul joins Rapierstar following three years with KAT UK, where he was Product Development Manager in a role that involved working extensively with its aluminium window and door customer base and several systems extruders. His expertise in this arena is now set to benefit the window industry more broadly as Rapierstar develops its unique range of austenitic stainless steel fasteners specifically for aluminium systems. Paul will also be involved with the continuous development of Rapierstar’s market leading Star PVCU range of window screws for plastic windows and doors.

Overall, Paul’s career spans more than 30 years which includes 12 years running his own door and window manufacturing and installation business, plus various roles within Spectus and Heywood Williams.

His expertise covers both PVC and aluminium, with the latter likely to prove particularly valuable to Rapierstar customers according to Managing Director, David Furness.

0518/0119

David says: “It’s fantastic to have Paul join our team. His technical expertise is a great asset which will help shape future fastener designs and ensure our customers have access to the highest quality products when they need them. He joins us at an exciting time for the business as our strong growth continues and we add new products to our range which stem from our ongoing innovation programme. Our range of fasteners for aluminium typifies this as we work closely to help customers optimise quality and provide credible customer warranties.”

Rapierstar now supplies fasteners to more than three quarters of the UK and Irish door and window market and are the most widely recommended screws by major systems companies and leading hardware suppliers. With its recent investment in logistics and supply

74

Paul Balfe, Technical Consultant at Rapierstar

chain technology, the company now delivers on time in full and errorfree to customers on a record 99.4% of occasions.

Paul adds: “I’m delighted to be joining the UK’s most experienced specialist window screw and installation fixing company, and look forward to working with Rapierstar customers to help them create even better quality products that build and maintain their great reputation.

Choosing the right fasteners for every aspect of the window or door construction and installation is absolutely vital if the finished product is to deliver on the promised security, safety, functionality and longevity.

Together with my colleagues, we will help our customers to avoid the pitfalls and arrive at the best solution.”

Rapierstar operates from a purpose-built head office and 100,000 sq. ft. bonded distribution centre near Congleton in Cheshire, with supporting sites in Belfast and Norwich. Its own-branded products are designed and manufactured to exacting speed of insertion, strength of drill point and high plating standards, with quality assured through comprehensive testing at both its manufacturing plants and its ‘inhouse’ R&D test facility at Congleton.

Find out more about Rapierstar at www.rapierstar.com.

READER ENQUIRY NO: 0518/0120

May 2018 | www.glassnews.co.uk

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NEW APPOINTMENTS

NEW APPOINTMENTS

CORNWALL GLASS ANNOUNCES KEY SALES APPOINTMENT Cornwall Glass has strengthened its sales team with the appointment of Steven Marques as Sales Manager.

Joining the glass processor and IGU specialist from Saint Gobain Glassolutions but with extensive experience, including the automotive glass sector, he assumes responsibility for customer accounts from Bristol and along the M4 corridor.

“I started out in glass working for a family member in South Africa, so I have seen the industry up from very basic glass processing on the factory floor, through to senior and management roles”, explained Steven.

“Cornwall Glass is a very progressive and well-structured company with a great culture, it’s expanding its interests and has massive potential for growth, so it’s a very exciting time to be joining the business.”

Prior to moving to the UK in 2016, Steven was General Manager for Glass Guru in Cape Town, a high end manufacturer and processor of frameless glass doors and balustrades. Prior to this he worked as Regional Manager for USG Auto Glass and before that in a series of management roles within leading processing businesses and glass wholesalers in Johannesburg.

Mark Norcliffe, Director, Cornwall Glass, said: “We’re delighted to have Steven on board. He brings incredible experience to the role. He knows the glass processing business up from the grass roots, which gives him a great technical understanding and is something which I am certain will be an asset to Cornwall Glass and its customers.”

For more information please call 01726 66325 email info@cornwallglass.co.uk or log on at www.cornwallglass.co.uk.

READER ENQUIRY NO: 0518/0121

NEW APPOINTMENTS

Mark Scaife has joined Customade Group as group chief operating officer. Mark is a stalwart of the industry, having worked for 10 years at Safestyle UK plc as group operations director and most recently as group technical director. Mark has many years’ manufacturing experience with several established blue-chip companies, which also included three and a half years at Masonite/Premdor where he successfully introduced lean manufacturing.

With a solid background in managing manufacturing across multiple locations, he will oversee each of the group’s manufacturing sites to fully optimise their manufacturing capacity and support continued group-wide growth.

Synseal Group has announced the appointment of Matthew Mycock as their new CEO in a permanent capacity, effective immediately.

Matthew has a wealth of Board experience, including as Managing Director for Plumbing Trade Supplies, a business unit at Travis Perkins, Managing Director at Autoglass (Belron UK Ltd), and Managing Director at Frontline Group, the UK’s largest magazine distributor.

Matthew’s early career was spent in fast moving consumer goods, including spells at Levi Strauss, Diageo and Mars Confectionery.

Matthew will replace Deborah Kemp who has been Interim CEO at Synseal Group since September.

Adrian added: “I would like to take this opportunity to welcome Matthew to the Group and thank Deborah for her leadership

www.glassnews.co.uk | May 2018

Following a period of substantial investment and strong revenue growth, Customade Group has announced the appointment of two well-known industry figures into senior roles.

The appointments of Mark Scaife and Simon Jarman will continue Customade Group’s journey to become the best fabricator in the UK and help the business to achieve its ambitious growth plans.

SYNSEAL GROUP APPOINTS MATTHEW MYCOCK AS PERMANENT CEO

Synseal Group Chairman, Adrian Fawcett, said: “Matthew is well placed to lead the Group through its next exciting chapter of cultural and business change, supporting new routes to market, and re-energising growth in sales across all product categories with new business partners.”

TWO HEAVYWEIGHT APPOINTMENTS AT CUSTOMADE GROUP

and support over her short but significant tenure.”

Commenting on his appointment, Matthew said: “I am delighted to be joining Synseal Group at such an exciting time for the business. I am really looking forward to building on the progress already achieved

by Deborah and the team with the aim of delivering the very best products and service to our customers.”

READER ENQUIRY NO: 0518/0122

Simon Jarman, who joined Customade Group in 2016, has become managing director of Fineline Aluminium – a leading manufacturer of high end aluminium products. Simon has more than 20 years’ experience in the industry and has a strong track record in consumerfocused businesses, having spent seven years as chief executive officer at Everest. Based at Fineline Aluminium’s headquarters in Weston Super Mare, Simon will support the rapid growth of the business as homeowner demand for aluminium continues to rise at record pace.

Mark and Simon’s appointments follow a recent group-wide investment of more than £2.5 million to strengthen Customade Group’s

range and capabilities and enable the business to deliver unmatched levels of service to help customers achieve long-term growth.

David Leng, group chief executive at Customade Group, said: “We’re delighted to have bolstered our senior team with these two key strategic appointments. The experience and skills that Mark and Simon bring will drive through a number of developments in our operations and help Customade Group to cement its position as a leading force in the industry. These heavyweight appointments, together with our recent investments, are the foundation of a magnificent future for the business and we’re looking forward to our next exciting chapter.”

Customade Group is a collective of specialised companies with a combined product portfolio that is unmatched by any other fabricator in the industry. Delivering a complete solution for customers with strong, established brands, including REAL Aluminium, Atlas Glazed Roof Solutions, Polyframe, Virtuoso Doors and Fineline Aluminium, the full-service Customade Group can comfortably cater for the entire fenestration industry and is able to satisfy virtually any requirement a customer may have.

This market-leading range of products, which includes PVCu and aluminium windows and doors, composite doors, aluminium glazed roof products, sealed glass units and specialist glazing, is backed by an unrivalled service and support package which the group has rolled out across all divisions.

To find out more about Customade Group and its range of products, call 01453 826884 or visit www.customade.co.uk.

READER ENQUIRY NO: 0518/0123

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NEW APPOINTMENTS

NEW APPOINTMENTS

PROMOTION AT DISTINCTION DOORS

GJB WINDOW SYSTEMS STRENGTHENS NATIONAL SALES TEAM WITH NEW APPOINTMENT With over 15 years industry experience, including most recently as Technical Sales Manager for Sternfester, Neil Antrobus joins GJB Window Systems as Business Development Manager. GJB was purchased

by Roy Frost last summer and is part of GJB Holdings, the fastest growing window group in the UK with an annual turnover of 22 million.

“I’m absolutely thrilled to be joining the sales team at GJB at a really exciting time for the business,” Neil explains. “I’m very much looking forward to hitting the road, using my skills to build partnerships with installers across the country and highlight the benefits GJB and the wider group can offer to their businesses.”

“We’re delighted to welcome Neil to the GJB team,” adds Roy Frost, Managing Director of GJB Window Systems. “His skill-set and knowledge will prove incredibly valuable as we start the next phase of our growth strategy. GJB is one of the UK’s largest Eurocell fabricators, and with the acquisition of Listers Central in the GJB Holdings Group, we have the logistical and manufacturing capabilities to support businesses not just in the South-East but across the UK, with brandnew product lines and an even greater service.”

Distinction Doors has announced the recent promotion of Jane Wilson to Business Development Executive. Jane joined Distinction Doors three and a half years ago and her promotion reflects what she has achieved in this time.

Neil Antrobus, Business Development Manager

“It will be Neil’s job to convey this proposition to installation firms across the UK, and with his personality and expertise, I firmly believe he is more than capable of helping us achieve our ambitious growth plans.”

For more information contact Neil Antrobus on 07970 806065, Roy Frost on 07808 365234, or visit www.gjb.co.uk.

Kevin Taylor, Sales Director, added: ‘I’m a believer in building business partnerships that allow both supplier and customer to be mutually successful for the long term, so seeing TruFrame’s commitment to constantly developing their product range and marketing

76

Tel: 01226 352274 www.distinctiondoors.co.uk

READER ENQUIRY NO: 0518/0124

READER ENQUIRY NO: 0518/0126

NEW APPOINTMENTS

NEW CONSULTANCY ROLE FOR GARETH MOBLEY

TRUFRAME ANNOUNCE NEW SALES DIRECTOR

David Firmager, Managing Director, welcomed Kevin to TruFrame and commented: ‘We’re delighted to appoint Kevin as our new Sales Director, as he brings with him an outstanding reputation for account management, business development and leadership. With the increased production capacity following our recent capital expenditure, we’re actively looking for new business opportunities that can benefit from our unique hand finished frames, outstanding levels of customer service and revolutionary QuoteBuilder lead generation platform.’

In her appointment, Jane will be responsible for developing sales opportunities for Distinction’s range of composite doors with both existing and potential customers.

Commenting on her new position Jane said, “Distinction Doors is a fantastic company to work for and I am delighted to accept the position of Business Development Executive. This move is part of my own personal development plan and I welcome the opportunity to now work with customers on a face to face level. These are exciting times for us as a business and it’s great to be a part of a dynamic and rewarding company.”

Distinction Doors is the UK’s largest suppliers of composite doors. It is known for providing an exceptional range of composite door products and its service and turnaround time is built around helping their customers. Jane joins a strong team of five Business Development Executives who are all dedicated to supporting Distinction Doors’ expanding customer base and helping to grow their businesses.

Since the acquisition of Listers in the summer, GJB has added the prestigious Residence Collection, high-end aluminium bifolds and sliding doors as well as composite doors to their product range. Quality improvements also include A+ rated windows as standard.

NEW APPOINTMENTS

TruFrame have appointed Kevin Taylor as their new Sales Director. Kevin brings with him 26 years’ industry experience, with the last 10 years in a similar role for Masco UK Window Group. This new appointment will help spearhead the sales function at TruFrame and support the business’ bold growth plans, following their £3.2 million investment programme carried out over the last 24-months.

Speaking on Jane’s promotion, Chantel Roach, Distinction’s Sales and Marketing Director said: “Jane is a well-known and appreciated member of our internal sales team and has real drive and focus on supporting our customers.

As a business, we value our people and have a culture of rewarding excellence. Jane’s promotion reflects over three years of excellent work within our internal sales department

and her passion and enthusiasm will be welcomed by our customers, both existing and new, in her new external sales position.”

As part of the succession and integration plan, Gareth Mobley is leaving his role as CEO of DW3 Products Group in April, and immediately moves into a consultancy capacity for the Masonite Group in the UK. support really excites me. The “total package” offering that we are able to provide is, in my opinion, unrivalled in the marketplace and will allow us to generate exceptional profits for our business partners. I’m really looking forward to meeting our valued customers in the coming weeks and months.’

Amongst Kevin’s achievements, he has owned a trade and retail business in the sector and also had the opportunity to become a snooker professional at aged 16, before beginning an engineering apprenticeship.

Please visit the new website at www.truframe.co.uk which incorporates the new QuoteBuilder platform. For further information on becoming a TruFrame partner e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame.

READER ENQUIRY NO: 0518/0125

Over the last four years Gareth has carefully orchestrated the development and recruitment of a senior management team capable of taking the businesses of The Residence Collection, Solidor, Nicedor and Window Widgets through to sale, integration and to be a part of the long-term strategy within Masonite.

He commented: ‘It’s been an incredible journey, building one of the fastest growing and most successful businesses in the trade fenestration sector. The opportunity to build DW3 Products Group with like-minded people by adding powerful brands in recent years, was special.

He continued: ‘I’d like to thank everyone associated with the businesses, suppliers, customers and most importantly the hundreds of colleagues for their support, encouragement and dedication over the years.

I feel very good about the opportunities for the leadership and all the staff of DW3 now, as part of Masonite’s UK business.’

For further information please visit www. dw3group.co.uk, e-mail info@dw3group.com or call tel:01782 694716.

READER ENQUIRY NO: 0518/0127

May 2018 | www.glassnews.co.uk

YOUR LETTERS

LETTERS

@GlassnewsMag

Christina Shaw

/GlassNews

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper.

Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0518/0128

CHARITY NEWS

LETTER TO THE MEDIA

Dear Editor,

When Residence 9, or R9 as it’s become affectionately known, came to market back in 2011, it was a revelation, genuinely ground-breaking and the first ever PVCu flush casement timber alternative window, based on 19th Century timber window sightlines. Today hundreds of companies throughout the UK and Ireland sell this system to discerning homeowners, supported by a network of nearly 40 diligent manufacturing partners.

The original profile and system design was based on glass bonding from a product engineering perspective, a process widely used and accepted in Europe.

Glass bonding within R9 is used to add structural integrity and to make the sashes always perfectly square for consistently equal sightlines.

With a 100mm frame depth, considerable material within the profiles and glass bonding, the system not only looks exceptional but offers unrivalled strength and uniformity in all axis.

We work carefully with our manufacturing partners and have developed a detailed technical and fabrication manual, which at present recommends that all windows be glass bonded.

That being said, it is always the manufacturer who

"We work carefully with our manufacturing partners and have developed a detailed technical and fabrication manual, which at present recommends that all windows be glass bonded."

www.glassnews.co.uk | May 2018

guarantees the complete manufacture of the product to the installer.

However, over the last 12 months there has been a big move in the industry towards a welded timber look, including the patented Timberweld, and similarly most of the machinery companies have been quick to develop their alternative methodologies. Most offer the appearance of mechanical jointing inside and out, some offer the external timber look with a mitre weld internally, with all benefitting from weld strength to the core.

At present we are undergoing a rigorous testing programme with all of the leading machinery companies to test the various weld methods with The Residence Collection sashes in light and dark foils and across a number of different window and door styles and sizes. It’s a comprehensive process that will be concluded in full within the next 12 weeks, with the first tests completed and showing great promise.

We have tested one window style, which was manufactured using the patented Timberweld technology, for BS 63751:2015 weather tightness and BS 6375-2&3:2009 operation and strength, both of which passed, and we have PAS24:2016 Annex C enhanced security booked in.

Until we have all tests fully concluded and a new technical and fabrication manual issued, we are still recommending that all R9 windows be glass bonded as per our current published guidelines.

Above all we want all of our manufacturing partners to produce windows the way they’re meant to be, with today’s and tomorrow’s window and door manufacturing technologies.

Yours sincerely Sarah Hitchings Sales and Marketing Director The Residence Collection

Daniel Shaw, Marketing Manager - Dougie Mac

LISTERS CENTRAL GENEROUSLY DONATES STOKE CITY MEMORABILIA TO LOCAL STAFFORDSHIRE HOSPICE Prominent Stokeon-Trent fabricator Listers Central has continued their long-term support of the local Dougie Mac Hospice, by donating a large variety of Stoke City FC memorabilia.

As official partners of Stoke City for over six years, the donation includes signed and framed programmes, shirts and footballs, including shirts from Stoke’s 2016/17 ties with Hull City and Watford. The collection even includes a framed, Listers sponsored shirt for an XI formed by World Cup winning keeper Gordan Banks, and a framed athletics shirt from British pole vaulter Steve Lewis.

The special lot will be up for grabs as part of a fundraising auction, taking place at the Dougie Mac Annual Ball in October. The money raised will help the hospice continue their important work of supporting patients with life-limiting conditions and their families.

Daniel Shaw, Marketing Manager at Listers Central comments: “Dougie Mac has been Listers’ chosen charity for many years. Some of our staff have witnessed the work that Dougie Mac do firsthand and as an organisation as a whole, Dougie Mac are a very inspiring charity. We hope that these Stoke City pieces raise plenty of money for Dougie Mac and we’re delighted to help in any way we can in our continued association.”

“We’re really grateful to the team at Listers for continuing to support the hospice,” adds Suzi Smith, Head of Corporate Fundraising and Events at Dougie Mac Hospice.

“We are heavily reliant on donations from our local business community to help us provide the incredible care we have become renowned for.”

“We are heavily reliant on donations from our local business community to help us provide the incredible care we have become renowned for.”

Increasing their support within the local community is just one of the many ambitions of new owner Roy Frost. Acquired in September last year, the Stoke-based firm joins GJB Window Systems in forming the GJB Holdings Group.

The move allows Listers Central to grow its position as a nationwide supplier to the trade, building on their strong relationships with VEKA/HALO, the Residence Collection and Solidor, as well as the successes of Elitis, their wide-spanning support strategy.

Listers Central is one of the industry’s biggest names, renowned across the country for its expansive product range across uPVC, timber and aluminium and its unrivalled marketing support package, Elitis.

With Roy Frost now at the helm, the firm is part of GJB Holdings, a £22m turnover supergroup which also contains GJB Window Systems, one of the UK’s largest Eurocell fabricators.

For more information call Listers Central on 01782 391900 of visit: www.listertf.co.uk.

READER ENQUIRY NO: 0518/0129

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WARRANTY

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0518/0133

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On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

0518/0135

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HARDWARE SUPPLIES

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0518/0147 5 Star Warranty

Homeowners Guide

7

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

Manufacturers Receipt / Invoice

Order Number

Confirmation:

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warranty

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Friction stays Espag rods

18/02/2016

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YEARS

™

co.uk/registration

02/2016/0001

- A4 PEARL WARRANTY

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• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

www.totalhardwareltd.

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hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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TO BE COMPLE

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

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0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

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17/02/2016 17:32

1

STRONG SMOOTH & SEAMLESS

Ground Breaking Industry First!

Here’s how the process works...

0518/0145

ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | May 2018

7

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SALES & MARKETING

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The

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FOLDING SLIDING DOOR SYSTEM True Innovation – Warm Aluminium 0518/0154

www.bisonframes.co.uk

Tel: 0800 321 7284 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN

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THE BIGGEST GLAZING EVENT OF THE YEAR

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TIME IS RUNNING OUT FOR YOUR MARKETING Comply with the new General Data Protection Regulation (GDPR) today

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Call today 01934 808 293 or email hello@insightdata.co.uk www.insightdata.co.uk

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Tuesday 22nd May BOOK TICKETS NOW www.glazingsummit.co.uk or call 01934 808293 85

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MACHINERY

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For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers May 2018 | www.glassnews.co.uk

DON’T BE LEFT IN THE DARK WITH GDPR

On May 25th new European data regulations come into force with heavy penalties for companies that don’t comply.

The Insight database includes: 15,000 fabricators and installers

If you’re still relying on your old prospect database or mailing list, chances are you won’t comply. That’s why you should team up with Insight Data; we give you access to the UK’s most accurate and in-depth marketing data, while helping you comply with the new General Data Protection Regulation (GDPR).

25,900 local builders 3,200 housebuilders and major contractors 15,300 architects

Call Insight Data today on 01934 808 293 or email hello@insightdata.co.uk to make sure your marketing is compliant.

insightdata

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business is better with insight

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Glass and Glazing Federation

0518/0159

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87

WHAT’S YOUR MARKETING STRATEGY?

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