GLOBAL SUPPLY CHAIN JUNE 2022 ISSUE

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ROUTEQ AT SEAMLESS 2022

RouteQ showcases innovative delivery-routing solutions at Seamless 2022 Company hosted panel discussions on the rise of hybrid-delivery models used by companies to combine outsourced and in-house delivery capacity

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outeQ, a provider of cloud-based, AI-driven solutions for route planning, recently participated at the recently concluded Seamless Middle East 2022, the regional e-commerce industry’s top trade event, which took place at Dubai World Trade Center. The participation closely followed RouteQ’s February announcement of the opening of its Dubai operations in preparation for expansion across the Middle East, a move taken to plug the critical gaps in the region’s delivery-fleet operations. “At a time when many supply chains have been broken or modified, the pressure is on retailers, e-grocers, and logistics companies to improve metrics around last mile delivery — the most expensive part of the delivery process. Last-mile delivery can account for as

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much as 25% of an order’s total cost. But unlike the first mile, it can be significantly optimized with help from technology,” affirmed Vladimir Nesterov, General Manager, RouteQ, Middle East.

Last-mile deliveries Last-mile delivery logistics can be very fragile when not organized thoroughly. Factors like wrong addresses, traffic congestion, lack of parking, and poor communication with the courier can easily have a negative effect on the delivery process. RouteQ manages more than 300 such parameters with special tags describing the conditions for vehicle routing, such as the presence of equipment in the vehicle for a particular parcel, as well as complex work and rest schedules for couriers. These special tags also overlay with the

most precise traffic forecast to further increase efficiency. On Day One of Seamless Middle East 2022, RouteQ hosted a discussion on the rise of hybrid-delivery models, used by companies to combine outsourced and in-house delivery capacity to effectively meet transportation and human resource demands. The session — which featured Dharmin Ved, CEO of 6th Street and Vladimir Nesterov, GM for Middle East at RouteQ — covered issues such as how to choose between in-house, outsourced, and hybrid models and the quandary of in-house versus outsourced fleets with regard to maintaining a balance with deliverymanagement technologies. Discussing the role of hybrid delivery models for companies of various sizes, Dharmin commented,“Hybrid solutions will not go away and are clearly here to stay. As


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