TAD Logistics
Drive the road of change.
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“The biggest risk is not taking any risk... In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks.”
- Mark Zuckerberg
Risk management involves identifying, assessing, and prioritising potential hazards to minimise the impact of negative events. Our March edition is brimming with information to highlight and help manage such risks.
Our cover story from TAD Logistics, offers keen insight into one of the regions largest logistics providers as it shares plans for the coming years ahead. We also have exclusive interviews from the Asyad Group and the CEO of Duqm Ports, who showcases how Oman is a major hub for cargo transportation.
Andy Tite, Vice President, Global Business Development and Commercial Director for Industrial Projects at DHL Global Forwarding, shares his perspective on industrial projects. Industry reports from Saudi Cargo and Turkish Cargo also offer the latest information on market trends. This month we also analyse reglobalisation and we speak to a senior officer at Dubai Customs to uncover developments in this sector.
From the arena of heavy-duty trucks, we bring you reports from United Diesel and Iveco. Breaking news from across the globe and an assortment of editorial pieces make up this exciting edition.
As the summer gradually makes it entry, we can’t wait to bring you more from the world of supply chain.
Read on and enjoy the issue!
Abigail Mathias Editor
abigail@signaturemediame.com www.globalsupplychainme.com
TAD Logistics: Pioneering specialised logistics solutions in the Middle East
TAD Logistics is a leading logistics and supply chain solutions provider based in the Middle East. The company has state-of-the-art facilities designed to handle hazardous and temperature-sensitive products, which not many other providers can manage.
We speak to Mahmoud Ahmed, Head of Commercials GCC and Victor Ryan Santor, Head of Logistics & Operations, who offer an in depth look at how this company is setting new standards in the industry.
In conversation with Mahmoud Ahmed...
GSC: What would you attribute the main reasons for your company’s growth?
MA: TAD Logistics’ success and steady growth can be attributed to several key factors that have shaped our journey:
• Visionary Leadership – Our leadership team has set a clear direction, continuously driving innovation and operational excellence to keep us ahead in the industry.
• Our people – The core of our success –We have built a strong, well-picked team of professionals who bring expertise, dedication, and a customer-first mindset. Their commitment to excellence has been a major driving force behind our growth.
• Dependability and flexibility –We are known for our reliable and adaptable approach, allowing us to meet diverse customer needs efficiently. This flexibility has helped us build strong, long-term partnerships.
• Customer trust and strong relationships – Through consistent service excellence, transparency, and commitment, we have earned the trust of our customers, leading to repeat business and referrals.
• Commitment to safety and compliance – By maintaining the highest safety standards and strict regulatory compliance, we ensure smooth and secure operations, reinforcing our reputation in the industry.
• Continuous improvement and innovation – We constantly refine our processes, adopt new technologies, and explore better ways to serve our customers, ensuring we stay competitive and forward-thinking. By combining strong leadership, a skilled team, reliability, and a customerfocused approach, TAD Logistics has built a solid foundation for sustainable growth and long-term success.
GSC: Which are some of the major industries that you have partnered with in the recent past?
MA: TAD Logistics partners with a wide range of industries, offering comprehensive logistics services, with warehousing as our core activity. Our solutions cover storage, inventory management, order fulfillment, and transportation, ensuring smooth supply chain operations. Key industries we serve include:
a. Chemicals and petrochemicals –Specialised warehousing, handling, and distribution for hazardous and non-hazardous materials.
b. Oil and gas – Secure storage and logistics support for industrial supplies and equipment.
c. General cargo – Flexible warehousing and distribution for various goods.
d. Electronics and household Items
– Safe storage, order processing, and delivery for consumer products.
e. E-commerce – Efficient fulfillment and last-mile delivery for online retailers. With reliable warehousing and seamless logistics, TAD Logistics ensures businesses operate efficiently and meet their supply chain needs with confidence.
Mahmoud Ahmed
Victor Ryan Santor
GSC: What is the number of staff on board, and do you plan to expand further in the region?
MA: At TAD Logistics, we believe that strength lies in the quality of our people, not just the numbers. Currently, we have a team of 100+ skilled professionals, and we continue to grow as demand increases.
In terms of geographical presence, we have a strong footprint in the Middle East, with multiple warehouses in the UAE and KSA. However, we have ambitious expansion plans and are actively exploring opportunities to enter new markets in the near future.
GSC: What are some of TAD Logistics’ plans for the next five years?
MA: TAD Logistics is undergoing a major transformation, not only upgrading our existing setup but also preparing for growing market demand. Our key expansion plans include:
a. Building four new warehouses – Two in the UAE and two in KSA to enhance our storage capacity and operational efficiency.
b. Strengthening technology and automation – Implementing AIdriven solutions for smarter inventory management, demand forecasting, and customer interactions.
c. Expanding our regional presence
– Exploring new markets to provide end-to-end logistics solutions beyond our current reach.
d. Enhancing customer experience
– Investing in digital platforms and operational excellence to offer seamless and efficient services.
With a visionary leadership team and a commitment to innovation, TAD Logistics aims to set new industry standards and deliver an unmatched customer experience in the years ahead.
GSC: Do you have any other thoughts you would like to share with our readers.
MA: In today’s challenging business environment, choosing a reliable and dependable logistics partner is more important than ever. With global disruptions, fluctuating demand, and uncertainties in the supply chain, businesses need a logistics provider that can offer consistent, flexible, and efficient solutions to maintain operations.
A trusted logistics partner can help ensure timely deliveries, optimize inventory management, and reduce operational costs, all while adapting to unforeseen challenges. It’s essential to look for companies that prioritize transparency, safety, and communication to safeguard your supply chain and give you peace of mind, no matter the external pressures.
As the logistics industry continues to evolve, investing in a partner who is forward-thinking, adaptable, and customerfocused will be key to navigating future challenges and ensuring long-term success.
In conversation with Victor Ryan Santor...
GSC: How has TAD Logistics managed to transport hazardous materials for the past many years?
VRS: For years, TAD Logistics has ensured the safe and compliant transportation of hazardous materials through strict adherence to industry regulations and best practices. All trucks in operations are fully compliant with local and international safety standards, regularly maintained, and equipped with specialised safety features such as spill containment and fire suppression systems. We work with trusted transporters who undergo regular audits and inspections to ensure continuous compliance.
Our drivers are highly trained and certified, receiving specialised instruction in hazardous material handling, emergency response, and defensive driving. Strict rest schedules and continuous tracking further enhance safety.
To mitigate risks, we implement comprehensive emergency response plans, ensuring rapid action in case of incidents. Continuous monitoring allows for quick intervention when necessary.
Through rigorous audits, continuous training, and strict safety measures, TAD Logistics guarantees the secure and efficient transportation of hazardous materials while maintaining the highest industry standards.
GSC: How important is it to manage supply chain risks? What is some advice you would like to share with other logistics companies?
VRS: Managing supply chain risks is crucial for ensuring smooth operations, controlling costs, and keeping customers satisfied. Unexpected disruptions—like delays, political issues, natural disasters, or regulatory changes—can affect business performance and delivery timelines.
Here’s some practical advice for logistics companies:
a. Have backup options – Relying on one supplier or transport route can be risky. Always have alternative suppliers and shipping routes to avoid disruptions.
b. Use technology for better planning –Tracking shipments in real time and using data to predict potential delays can help companies react quickly and minimize issues.
c. Balance inventory smartly – Keeping too little stock can cause shortages, while too much stock ties up resources. A wellplanned inventory strategy reduces risks.
d. Stay compliant with regulations –Understanding and following customs, safety, and environmental rules ensures smoother shipping and avoids legal troubles.
e. Build strong partnerships – Having reliable suppliers, transporters, and warehousing partners makes it easier to handle challenges when they arise.
f. Prepare for the unexpected – A solid contingency plan helps businesses
respond quickly to supply chain disruptions without major losses.
g. Protect against cyber threats –As logistics becomes more digital, securing data and systems helps prevent cyberattacks that could disrupt operations.
GSC: How important is risk management to your company?
VRS: Risk management is a key priority at TAD Logistics, ensuring smooth operations, cost control, and customer satisfaction. In the logistics industry, unexpected challenges such as delays, regulatory changes, supply chain disruptions, or safety hazards can impact business performance. To minimise risks, we focus on:
a. Proactive planning – Identifying potential risks early and having contingency plans in place.
b. Technology and real-time monitoring
– Using data and tracking systems to anticipate and respond to issues quickly.
c. Compliance and safety measures –Ensuring strict adherence to local and international regulations to avoid delays and legal challenges.
d. Strong partnerships – Working closely with reliable suppliers, transporters, and customers to create a flexible and resilient supply chain.
e. Continuous improvement – Regular audits, training programs, and process enhancements to mitigate risks and maintain high service standards. By prioritising risk management, we protect our operations, maintain customer trust, and ensure business continuity and long-term growth.
GSC: Has TAD Logistics incorporated the use of AI in daily operations?
VRS: Yes, we are actively incorporating AI across various aspects of our operations to improve efficiency and enhance the customer experience.
We are preparing to launch our new AI-powered website, where AI will play a crucial role in:
a. Automating customer interactions –Chatbots will instantly respond to FAQs about services, pricing, and warehouse locations.
b. Providing real-time shipment tracking – Customers can check order status without manual assistance.
c. Offering personalised service recommendations – AI will suggest solutions based on customer needs and past inquiries.
d. Enhancing lead generation – AI will help qualify prospects by gathering key details and directing them to the right department.
In operations, AI and data analytics are being leveraged for demand forecasting, allowing us to:
a. Analyse sales patterns – Identify seasonal trends and peak demand periods.
b. Predict inbound and outbound volumes – Use machine learning to anticipate warehouse workload.
c. Optimise stock replenishment –Prevent overstocking or shortages with AI-driven insights.
d. Improve order processing – Align labour and storage capacity with forecasted demand for maximum efficiency.
By incorporating AI, we are transforming how we manage logistics, making processes more proactive, data-driven, and customer-centric.
GSC: What do you consider sets TAD Logistics apart from other companies?
VRS: At TAD Logistics, we differentiate ourselves through our flexibility, agility, reliability, and attention to detail. Our ability to adapt quickly to customer needs, provide dependable solutions, and maintain high service standards ensures we deliver seamless and efficient logistics operations.
By combining deep industry expertise with a customer-centric approach, we build long-term partnerships and offer tailored solutions that meet the evolving demands of the market.
GWC holds its Ordinary Assembly General Meeting
• Sheikh Mohammed Bin Hamad:A strategy to enhance performance and sustain profits
• Sheikh Abdulla Bin Fahad: Maintaining customer trust at the highest levels
• Matthew Kearns: Focusing on innovation and empowering small and medium enterprises
Gulf Warehousing Company Q.P.S.C (GWC) – one of the leading logistics service providers in the MENA region, held its Ordinary Assembly General Meeting on Wednesday, 12 February 2025, at the company’s Ras Bu fontas Free Zone location.
The AGM was chaired by GWC Chairman, His Excellency Sheikh Mohammed Bin Hamad Bin Jassim Bin Jaber Al Thani and was attended by representatives of GWC’s external auditors, representatives of the Ministry of Economy and Industry and the company’s shareholders.
Sheikh Mohammed Bin Hamad
Sheikh Abdulla Bin Fahad
The AGM approved all items on the agenda, including the Board’s recommendation to distribute a cash dividend of QAR 0.10 per share, equivalent to 10% of the nominal share value. It also ratified the Board of Directors’ report on the company’s activities and financial position for the fiscal year ending 31 December 2024, along with the external auditor’s report, absolving the board members from liability and ratifying the annual corporate governance report.
His Excellency Sheikh Mohammed Bin Hamad Bin Jassim Bin Jaber Al Thani, GWC Chairman, said: “The company has solidified its position as a leader in the logistics and supply chain solutions sector, consistently improving its performance by adopting innovative solutions and adhering to global best practices. This has been accomplished while simultaneously enhancing the agility of our business model to ensure sustained profitability and improve adaptability to dynamic operational changes. For the year ending 31 December 2024, the company achieved strong financial results, with record annual gross revenues of QAR 1.582 billion, operating profits of QAR 306 million, a net
profit of QAR 172 million, while earnings per share stood at QAR 0.293.The Board has recommended a 10% cash dividend, at QAR 0.10 per share, as part of its commitment to maximize shareholder value.”
His Excellency Sheikh Abdulla Bin Fahad Bin Jassim bin Jaber AlThani, GWC Group Managing Director, said: “The company has successfully solidified its position in the logistics sector both locally and regionally. This is the result of a carefully executed strategy primarily focused on expanding into new sectors and markets, diversifying revenue streams, increasing market share, and mitigating potential risks, which is reflected in the financial results and the sustained profits achieved in 2024. GWC will continue to implement its strategy in 2025 to ensure operational excellence and efficiency while maintaining customer satisfaction at all highest levels.”
Mr. Matthew Kearns, GWC’s Acting Group CEO, stated: “Our focus at GWC is to drive innovation in the logistics sector by developing and adopting the latest technological advancements, whilst maintaining a strong commitment to sustainability and social responsibility. We are also committed to supporting local
initiatives and empowering micro, small and medium-sized enterprises (MSMEs), to support wider industry development in Qatar and the region. This strategy has cemented GWC’s unique offering and its position as a leader in the logistics and supply chain industry across the region.”
GWC remains at the forefront as the premier provider of warehousing and distribution solutions across diverse sectors, offering services to entrepreneurs, MSMEs, as well as multinational companies. The company’s contributions to the logistics sector were recognised with multiple awards in 2024. The Al Wukair Logistics Park was named ‘Project of the Year,’ showcasing GWC’s ability to deliver forward-thinking infrastructure that meets the evolving needs of the market. Additionally, Qatar’s General Authority of Customs honoured GWC for its efforts in streamlining customs processes, further cementing its reputation as a trusted logistics partner. The company also ranked ninth regionally in the transport and logistics category on Forbes Middle East’s Sustainability Leaders 2024, which recognizes 105 companies leading impactful sustainability initiatives across the region.
Turkish Cargo now provides e-reservation services through the CargoWise platform
Boasting the world’s widest international flight network, Turkish Cargo continues to provide innovative and flexible solutions to the air cargo industry through digital transformation. Through a direct data connection with CargoWise, Turkish Cargo offers shippers on the platform real-time rates, capacity availability, and e-Reservation services within the leading logistics operating system used by the world’s largest freight forwarders and 3PLs.
The eReservation integration between CargoWise and Turkish Cargo’s management system, COMIS, enables real-time access to air cargo rates, flight availability, and booking confirmations. Shippers can easily choose the suitable flights and make bookings with Turkish Cargo, all without leaving the CargoWise platform. The API connection enhances operational efficiency by eliminating errors due to manual data entry. This approach makes processes more transparent and helps reduce costs. Commenting on the collaboration,
Turkish Airlines Senior Vice President of Cargo Marketing Selçuk Gençaslan, said: “As Turkish Cargo, we transport approximately 2 million tons of cargo to over 360 destinations within our flight network every year. Our wide flight network and high capacity allow us to be globally accessible while offering competitively cost-effective, innovative solutions. Consequently, we focus on offering digital solutions to our customers by swiftly adapting to the evolving dynamics of the industry and thus, we are pleased to advance our mission of delivering the best service to our customers
through this collaboration with Cargo Wise.”
Jorre Cobelens, Vice President –Logistics Data and Connectivity, WiseTech Global, said: “By establishing direct data connectivity with Turkish Cargo we enable our CargoWise customers to efficiently process tens of thousands of unique shipments on the world’s largest air cargo network from within CargoWise. This increases productivity for the entire industry during and after the eBooking process, avoids double data entry, reduces human errors, and eliminates unnecessary emails. The API integration provides Turkish Cargo’s customers with real-time communication directly within CargoWise, which also includes the ability to modify a booking until final execution of the Master Air Waybill. With this partnership, the transparent data sharing enables Turkish Cargo to optimize their planning and capacity management.”
Turkish Cargo continues to provide its business partners with more flexible, efficient, and reliable solutions by accelerating digital transformation projects in the logistics industry.
“We transport approximately 2 million tons of cargo to over 360 destinations within our flight network every year.”
Selçuk Genças, Senior Vice President of Cargo Marketing, Turkish Airlines
Jorre Cobelens, Vice President – Logistics Data and Connectivity, WiseTech Global
Swisslog to celebrate 125 years of industry expertise at LogiMAT 2025
Company technologies on display spotlight the human side of automation
Swisslog, a global leader in flexible automated solutions, announced that it will showcase its latest industryleading technologies at LogiMAT 2025, taking place March 11 to 13 at the Stuttgart Trade Fair Centre in Stuttgart, Germany.
This year, Swisslog will celebrate the company’s 125th anniversary, reaffirming its commitment to the human side of automation and how it improves the lives of the people within its customers’ organizations and those they serve. At LogiMAT, Swisslog will highlight its expertise, collaboration and commitment through technologies that support people at every stage of the supply chain.
“Swisslog solutions go beyond automation. The success of every project – and every relationship – comes down to people. Swisslog employees form meaningful partnerships with our customers, collaborating and working side by side with them, as an extension of their team, to ensure success,” said Giulia Colombi, Swisslog Head of EMEA. “This people-focused approach drives continuous innovation and lifetime value.”
“We’re excited to be a part of LogiMAT once again in 2025. This highly esteemed event provides a unique platform for us to showcase our future-ready solutions and demonstrate how we’re driving efficiency
and performance in intralogistics.”
Attendees at LogiMAT 2025 will have the opportunity to explore how Swisslog’s next-generation logistics technologies can transform their operations. The company will highlight solutions that help businesses adapt and thrive in four key segments: food & beverage, grocery, apparel and
Giulia Colombi, Head of EMEA, Swisslog
general merchandise. When it comes to modernization and migration in these areas, Swisslog-tailored solutions and expert guidance help enable the expansion and modernization of facilities without any unplanned downtime.
Some of the key solutions on display at Swisslog’s Stand 1B41 in Hall 1, include the AutoStore Multi-Temperature Solution™ for dry, refrigerated, and frozen goods, and the CycloneCarrier shuttle system for highspeed storage and retrieval of light goods. Demonstrations will include AutoStore and the latest AMRs, such as the 1.5t Pallet Transport AMR. Visitors can also explore Swisslog’s immersive 3D experience, SynQ software, and SAP EWM integration for seamless connectivity.
The company will host presentations on software integration and customer service, with a focus on modernization in the food and beverage sector. Additionally, the company will participate in the LogiMATGipfeltreffen 2025 with CEO Jens Schmale and the “Revolutionizing Food Logistics” session with La Réserve des Saveurs.
It will host an in-booth party on Wednesday, March 12 at 5 pm CET to celebrate 125 years in the industry. In addition, visitors will have the opportunity to visit KUKA, Swisslog’s parent company, which will be exhibiting technologies related to mobile robotics in Hall 8, Stand 8A51.
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“We are extremely pleased with the results of our collaboration with SSI SCHAEFER, allowing us to serve our customers better and meet their increasing demands. The system’s flexibility will support our expansion across the UAE and beyond, as well as our growing e-commerce business.”
Mr Toufic Kreidieh Executive Chairman and CEO of Brands For Less (BFL) Group
Record-Breaking 2024 Performance: Saudia Cargo achieves strong growth, reinforcing global logistics leadership
Saudia Cargo had a remarkable year in 2024. Besides introducing new routes, it also issued its inaugural Sustainability Report and established a committee to oversee carbon reduction plans.
Saudia Cargo, the leading air cargo carrier in Saudi Arabia, has announced significant achievements in 2024. Driven by a strategic focus on innovation, expansion, and sustainability, these milestones reinforce its commitment to the national economy and solidify its role as a key player in the global supply chain.
Commenting on the year’s success, Eng. Loay Mashabi, CEO and Managing Director of Saudia Cargo said: “Our 2024 results reflect our steadfast dedication to delivering innovative and agile cargo solutions that drive global trade and adapt to market dynamics. We remain focused on growth, strengthening partnerships, and providing advanced solutions that drive success for our customers. By prioritizing sustainability and operational excellence, we are steadily progressing toward our goal of ranking among the world’s top 10 air cargo carriers by 2030.”
In 2024, the company demonstrated significant operational growth, marked by an increase in cargo volume and flight activity. The company transported 577,870
tons of cargo in 2024, representing a 27% growth in transported weight and a 13% increase compared to 2023. It also conducted 193,599 flights, representing a 6% rise year-over-year. E-commerce shipments saw a remarkable 23% growth, totalling 64,107 tons, while high-value shipments accounted for 54% of total revenues, highlighting the company’s ability to meet priority sector needs with reliable services.
Saudia Cargo also maintained an impressive 92% on-time flight performance, underscoring its operational efficiency and reinforcing customer trust. Adding to its expanding network, the company introduced new permanent routes to key markets, including Shenzhen (China), and seasonal routes to Athens (Greece), and Nice (France), strengthening connectivity between the Kingdom and global markets.
Championing homegrown exports, Saudia Cargo transported 13,740 tons of locally produced goods, a 14% increase from 2023. This commitment was reinforced by strategic partnerships, including an MoU with Red Sea Global to
Eng.
Loay Mashabi, CEO and Managing Director of Saudia Cargo
connect the Kingdom to over 800 global destinations and a collaboration with the Royal Commission for AlUla to transport artifacts and boost tourism. Additionally, the company partnered with the Saudi Logistics Academy to upskill 300 employees, fostering a knowledge-driven workforce.
Launch of sustainability report
Advancing its sustainability practices, Saudia Cargo collaborated with the Ministry of Economy and Planning through the Sustainability Champions Program. It issued its inaugural Sustainability Report for 2024, detailing initiatives to reduce energy consumption and harmful emissions. A dedicated committee was also established to oversee carbon reduction plans aligned with IATA’s goal of net-zero carbon emissions by 2050.
The company further enhanced its digital offerings by 10%, launched a specialized e-portal, and improved communication channels, raising customer satisfaction.
Global Edge launches three healthcare brands in Middle East
• Reports show consumer interest on health, fitness, nutrition, appearance, sleep, and mindfulness is growing in the Middle East.
• The three new brands will empower individuals to make informed decisions and choices for a healthier future.
GE Services & Trading (Global Edge) a leading company serving as a gateway for businesses to expand to the GCC and MENA region, unveiled three innovative international healthcare brands – SRW®, eimele™ and Theronomic™ – at the Arab Health 2025 to cater to the growing demands for natural and effective healthcare solutions in the UAE and the Middle East.
This move is in line with the UAE’s vision to advance healthcare under the ‘Forward Society’ pillar of ‘We the UAE 2031 Vision,’ which seeks to establish an integrated and accessible healthcare system, enhance
quality of life, and promote future-ready healthcare solutions. Through SRW®, anti-aging products, eimele™ plant-based products, and Theronomic™ tribiotic supplements, Global Edge seeks to empower customers and enhance access to world-class products that support healthy lifestyles.
SRW “Science Research Wellness” offers a range of anti-aging products backed by scientific research. These products harness the power of natural ingredients to protect, repair, and rejuvenate cells, promoting longevity and vitality.
With over 3.1 billion people worldwide struggling to maintain a balanced diet and up to 87 per cent failing to consume enough fruits and vegetables, eimele™ offers a range of plant-based solutions to address these nutritional gaps. The products are packed with phytonutrients, providing customers with essential nutrients, supporting optimal health, and ensuring healthier lifestyles.
Theronomic Tribiotic Gut Shield provides a comprehensive solution to gut health. By combining prebiotic, probiotic, and postbiotic ingredients, this innovative formula supports a balanced microbiome, ensuring targeted health benefits. Each capsule of this product contains 30 billion CFU from multiple strains to promote better digestive health and enhanced immune
With over 3.1 billion people worldwide struggling to maintain a balanced diet and up to 87 per cent failing to consume enough fruits and vegetables, eimele™ offers a range of plant-based solutions to address these nutritional gaps.
system function.
Karim Hwalla, Director at Global Edge, stated: “We are delighted to bring these innovative healthcare brands to the Middle East market. At Global Edge, we have emerged as a driving force and trusted leader in distribution and market entry. We believe that navigating successful market entry hinges on thorough research, a solid strategy, and dependable partnerships - principles that are deeply ingrained in everything we do. By aligning these elements with a practical and transparent approach, we have ensured that the journey of these new brands into the Middle East market was smooth and effective, especially by targeting events like Arab Health 2025.”
“Strategic location and supportive business environment of countries like UAE in the region make it an ideal platform for global brands to expand their reach. With its open market economy, economic stability, and support for private sector entities, the
country offers innumerable opportunities for businesses to thrive. Hence, we are proud to support the UAE’s vision to establish a world-class healthcare system,” he added.
A recent McKinsey research report highlighted the growing consumer interest in overall wellness, with a particular focus on health, fitness, nutrition, appearance, sleep, and mindfulness. The research also emphasised that more people are expected to increase their purchases of both wellness products and services over the next year, particularly those that emphasise physical and mental health.
This increasing demand for wellness products and services aligns with the offerings of the three brands launched by Global Edge. By introducing these brands, Global Edge aims to contribute to the Middle East’s growing healthcare sector and empower individuals to make informed decisions and choices for a healthier future.
Supply chain risk: Are you fully protected?
In the fast-paced world of logistics, one overlooked risk can lead to catastrophic financial losses. Many logistics operators and cargo owners assume they are adequately insured, only to discover the hard way that their policies contain critical gaps. SureForth Insurance Consultancy, founded by marine law and insurance expert Migle Matelionyte, is on a mission to change that.
With over 13 years of experience in logistics and insurance, including a decade specialising as a marine underwriter, Migle understands the industry’s vulnerabilities. SureForth was created to empower logistics providers and cargo owners with clarity, ensuring their insurance strategies align with their actual risk exposure.
Common misconceptions about cargo and logistics operator liability insurance
One of the biggest misconceptions in the industry is that a logistics operator’s liability insurance fully protects cargo owners. This is far from the truth. Liability insurance only covers the logistics operator’s limited liabilities, often capped per kilogram rather than reflecting the actual cargo value. Under the Hague-Visby Rules, for example, compensation for a lost 24-ton shipment could be as little as $36,000—far below its real worth.
Moreover, logistics operator liability policies contain several exclusions that cargo owners may not anticipate. Force majeure events, such as Acts of God, government intervention, war, and strikes, are typically not covered. To fully protect their interests for most of the losses excluded under carrier liabilities, cargo owners must secure dedicated cargo insurance tailored to their specific risks. Additionally, many shippers assume
that standard cargo in transit policies are sufficient for specialised shipments like project cargo. However, these require tailored coverage, such as Delay in Startup extensions, to mitigate potential losses. Without these provisions, companies risk substantial financial setbacks.
Empowering logistics operators and shippers
SureForth offers a range of services to help companies identify insurance shortfalls and optimize their coverage:
• Insurance Policy Audits – Assessing policies to uncover gaps and ensure coverage aligns with specific business needs.
• Logistics Operator Standard Trading Conditions (STC) Review –Verifying compliance with international conventions and local regulations.
• Workshops & Training – Educating supply chain and logistics professionals on carrier liabilities, exclusions, claims procedures, risk management, and insurance best practices.
• One-on-One Consultations – Providing tailored risk management strategies.
• Project Cargo Risk Management
– Advising on specific coverage requirements and risk mitigation strategies. Ensuring that insurance policies align across Construction All Risks (CAR), Erection All Risks (EAR), and transportation coverage to eliminate costly gaps.
The cost of being unprepared
A simple policy audit or consultation today could prevent millions in uncovered losses tomorrow. Whether you’re a logistics operator or a cargo owner, taking a proactive approach to insurance isn’t just advisable—it’s essential.
With SureForth’s expertise, companies can confidently navigate the complexities of risk management and insurance, ensuring they are not just covered but truly protected.
Migle Matelionyte
Adapting to Artificial Intelligence in contract logistics
GAC
Dubai has scaled up its contract logistics base to meet the rising global demand for efficient e-commerce services. They adopted the Manhattan SCALE warehouse management system to enhance productivity and integration with the Middle Eastern market.
GAC’s long-standing presence in the Middle East contract logistics market means it has seen its fair share of change over the past 60 years. We have witnessed a 20% increase in trade to the region in the past six months.
The Middle East has become a powerhouse of optimised logistics processes, industry leading facilities and renowned expertise. And now, it has begun its next phase of development as the global landscape of e-commerce, increased consolidation and changing market demands evolves.
Greater use of technology and digital platforms to boost visibility and increase efficiency is the natural next step if logistics players are to stay competitive in the Middle East. The world is moving beyond a ‘pallet in, pallet out’ business model and towards a cross-docking setup, so ensuring that the region has the tools it needs to adapt to evolving customer demands is crucial.
GAC’s contract logistics operation in Dubai is still our biggest by far, with eight sites housing approximately 250,000 pallet locations, 4 million hanging garment solutions, 300,000 pick faces and a daily volume throughput of about 4,300m³.
GAC Dubai’s adoption of the Manhattan platform is a prime example of that evolution. Contract logistics is increasingly demanding more planning capabilities, labour management tools, and forecasting elements to boost efficiency. By adopting a modern logistics software that uses advanced digitalisation processes, such as Artificial Intelligence, Blockchain and Internet of Things, we are ensuring that GAC has a competitive edge while ensuring we are future proofing our entire contract logistics service.
Already, Manhattan is facilitating better stock accuracy with throughput up by 15%. Naturally, however, there is apprehension to
adopting new software, particularly those that involve Artificial Intelligence. Workforces that have been working a certain way for an extended period of time will push back on these types of changes amid potential changes to their daily working lives.
Making that transition and bringing confidence to today’s modern logistics workforce is one of the biggest challenges associated with adopting Artificial Intelligence. By switching on functions slowly and reallocating resources and personnel accordingly, leadership can help their teams go through that emotional curve.
So far, the adoption of an AI-based logistics software at GAC Dubai has been successful with our wider workforce. It has
been the biggest update in contract logistics we have seen in 25 years and enabled us to upskill the team, bringing joint benefits for both the workforce and our customers.
Despite some initial skepticism and AIphobia, the long-term competitive benefits have already begun bearing fruit, in terms of productivity and efficiency gains. If the Middle East is to remain at the epicentre of modern logistics, connecting Europe, Asia and Africa, then these types of painful albeit necessary digital transitions are needed to ensure the region’s long-term competitiveness.
Trevor Stamp, Head of Contract Logistics, GAC Dubai, explains how AI adoption has been successful at GAC Dubai.
dnata unveils ‘Station of tomorrow’ at Orlando Airport
• Latest technologies boost operational and environmental performance
• Key partners in the project include Lufthansa Group, Oshkosh AeroTech, Evitado Technologies, and AVIAR
dnata, a leading global air and travel services provider, has unveiled the “Station of Tomorrow” at Orlando International Airport (MCO). The initiative introduces the latest technologies across its operations, significantly enhancing efficiency, safety, and environmental performance while elevating the passenger experience throughout the airport journey.
The MCO station sets a new benchmark for dnata’s operations in the United States, establishing a new standard for ground handling in the country. The company’s US$ 3 million investment includes a fully electric ground support equipment (GSE) fleet, along with a range of advanced passenger service, telematics, resource management, virtual training and anti-collision systems.
The project is expected to foster economic growth and deliver substantial benefits to local businesses and communities by strengthening the local aviation sector through this innovative airport offering. It will also generate 50 new, direct jobs with dnata in Orlando, with further expansion planned.
dnata’s partners in the milestone project include Lufthansa Group, Oshkosh AeroTech, Evitado Technologies, and AVIAR, each making
a substantial contribution to the successful launch of the “Station of Tomorrow.”
David Barker, Regional CEO for Americas, dnata, said: “We are proud to invest in Orlando, the home of dnata’s USA Headquarters, and lead the way in shaping the future of ground handling. This initiative aligns with our commitment to implementing practical, scalable solutions that enhance operational performance, safety, and service quality for our airline partners and their passengers.
“We are committed to implementing this model across our 22 locations in the United States, elevating industry standards nationwide. We extend our gratitude to our partners, including Lufthansa and Oshkosh AeroTech, for their unwavering support and look forward to achieving further success together.”
Jörg Mnich, Vice President Commercial Airport Agreements, Lufthansa Group, said: “The Lufthansa Group is very excited to expand the partnership in North America with dnata in Orlando. Especially having Discover Airlines as launching customer at the “Station of Tomorrow” in MCO experiencing this big step in technology development (e.g. E-GSE, safety tools and features, innovative ways of training) shows
the spirit of the partnership that has been established over the past years.”
Lars Michael Wendel, Nominated Person Ground Operations, Discover Airlines, said: “With the ‘Station of Tomorrow,’ Discover Airlines can offer our customers a new experience that combines efficient technological processes and environmental aspects. We are particularly excited about the new E-GSE and the anti-collision system, which make the turnaround more environmentally friendly and meet the airlines’ high safety standards. We look forward to taking these steps with dnata as a partner and are proud to be part of these innovations.”
Innovation driving operational and service excellence
Key features of the station include:
• Electric ground support equipment (GSE)
• dnata will operate a fully electric fleet of 14 GSEs, including cargo loaders, pushbacks, bag tugs, belt loaders at MCO to deliver consistent high levels of environmental efficiency. This transition aligns with dnata’s global sustainability target of reducing carbon emissions by 50% by 2030.
Global air cargo demand achieves record growth in 2024 : IATA
Growth was driven by strong e-commerce and various ocean shipping restrictions. Among other factors, global trade in goods grew by 3.6% annually, contributing to higher demand for air cargo services.
The International Air Transport Association (IATA) released data for full year 2024 and December 2024 global air cargo market performance showing:
Full-year demand for 2024, measured in cargo tonne-kilometers (CTK), increased 11.3% (12.2% for international operations) compared to 2023. Full-year 2024 demand exceeded the record volumes set in 2021. Full-year capacity in 2024, measured in available cargo tonne-kilometers (ACTK), increased by 7.4% compared to 2023 (9.6% for international operations).
Full-year yields averaged 1.6% lower than 2023 but 39% higher than in 2019.
December 2024 brought the year to a close with continued strong performance. Global demand was 6.1% above December 2023 levels (7.0% for international operations). Global capacity was 3.7% above December 2023 levels (5.2% for international operations). Cargo yields were 6.6% higher than December 2023 (and 53.4% higher than in December 2019).
“Air cargo was the standout performer in 2024 with airlines moving more air cargo than ever before. Importantly, it was a year of profitable growth. Demand, up 11.3% year-on-year, was boosted by particularly strong e-commerce and various ocean shipping restrictions. This combined with
airspace restrictions which limited capacity on some key long-haul routes to Asia helped to keep yields at exceptionally high levels. While average yields continued to soften from peaks in 2021-2022 they averaged 39% higher than 2019,” said Willie Walsh, IATA’s Director General. Looking to 2025, IATA estimates growth to moderate to 5.8%, aligned with historical performance. “Economic fundamentals point to another good year for air cargo— with oil prices on a downward trajectory and trade continuing to grow. There is no doubt, however, that the air cargo industry will be challenged to adapt to unfolding geopolitical shifts. The first week of the
Air Cargo Market in Detail - 2024
(*1) % of industry CTKs in 2024 (*2) Year-on-year change in load factor (*3) Load factor level
Air Cargo Market in Detail - December 2024
(*1) % of industry CTKs in 2024 (*2) Year-on-year change in load factor (*3) Load factor level
Trade Lane Growth: International routes experienced exceptional traffic levels for the 17th consecutive month with a 7% year-on-year increase in December. Airlines are benefiting from rising e-commerce demand in the US and Europe amid ongoing capacity limits in ocean shipping.
year demand growth for air cargo in 2024. Capacity increased by 5.5% year-on-year. December year-on-year demand increased 3.3% and capacity increased 0.2%.
Regional Performance
Asia-Pacific airlines saw 14.5% year-onyear demand growth for air cargo in 2024, the strongest among the regions. Capacity increased by 11.3% year-on-year. December year-on-year demand increased 8.4% and capacity increased 6.3%.
North American carriers saw 6.6% yearon-year demand growth for air cargo in 2024, the lowest of all regions. Capacity increased by 3.4% year-on-year. December year-on-year demand increased 5.3% and capacity increased 2.1%.
Trump administration demonstrated its strong interest in using tariffs as a policy tool that could bring a double whammy for air cargo—boosting inflation and deflating trade,” said Walsh.
Several factors in the operating environment should be noted: Global trade in goods grew by 3.6% annually in 2024.
In December, both the manufacturing output Purchasing Managers Index or PMI (49.2) and new export orders PMI (48.2) were below the critical threshold
represented by the 50 mark, indicating a decline in global manufacturing production and exports.
US headline inflation, based on the annual Consumer Price Index (CPI), rose by 0.2 percentage points to 2.9% in December. In the same month, the inflation rate in the EU increased by 0.2 percentage points to 2.7%. China’s consumer inflation fell by 0.1 percentage points to 0.1% in December, marking the fourth consecutive year-onyear decline and reinforcing concerns about an economic slowdown.
Middle Eastern carriers saw 13% year-on-
European carriers saw 11.2% year-onyear demand growth for air cargo in 2024. Capacity increased by 7.8% year-on-year. December year-on-year demand increased 5.1% and capacity increased 3.7%.
Latin American carriers saw 12.6% yearon-year demand growth for air cargo in 2024. Capacity increased by 7.9% yearon-year. December year-on-year demand increased 10.9%, the highest of all regions and capacity increased 8.4%.
African airlines saw 8.5% year-on-year demand growth for air cargo in 2024. Capacity increased by 13.6% year-on-year. December year-on-year demand decreased by -0.9%, the lowest of all regions and capacity increased 1.8%.
Willie Walsh, Director General, IATA
TIACA’s Executive Summit 2025 to be held in Hong Kong
The International Air Cargo Association (TIACA) announced that the 2025 Executive Summit will be held in Hong Kong, from June 24-26, 2025. This global event hosted by Cathay Cargo is expected to draw over 350 senior executives from across the globe for two full days of conference and networking.
TIACA is excited to bring the Executive Summit to Hong Kong, a key sector for ecommerce shipments within our industry. We are looking forward to a robust conference program focused on issues that affect the industry every day, from incorporating AI into the industry to abruptly changing tensions and regulations.” Steven Polmans, TIACA Chair
Cathay Cargo will kick off the event with a tour of their cargo terminal facility on June23rd. followed by a welcome reception hosted by HACTL. The event will then proceed with two full days of conference that will include a series of panel sessions,
fireside chats and keynote presentations that will cover topical issues affecting the industry and challenge the day-to-day norm. After a full day of conference sessions, Cathay Cargo will then welcome delegates to a networking dinner.
“We are honoured that TIACA has selected Hong Kong to be the city for the Executive Summit 2025 and delighted that Cathay Cargo will serve as the host for this important industry gathering. Hong Kong has long been the worlds’ busiest international air cargo hub, with state of the art infrastructure and an integrated supply chain within the Greater Bay Area. So, we look forward towel coming industry
leaders to our home to exchange insights, foster collaboration, and drive forward the future of airfreight with inspiration from the successes of this magnificent City.” Tom Owen, Cathay Director Cargo.
“The team has done a great job to grow this global event and make it one of the must attended conferences of the year. We look forward to welcoming senior executives from across the globe to come to Hong Kong to do business, participate in lively conference sessions, network with their peers and make meetings in a prime cargo hub. We look forward to welcoming the industry to Hong Kong this June.” Glyn Hughes, TIACA Director General
Supply Chain Resilience: Navigating uncertainty in a globalised world
Developing contingency plans and maintaining a flexible approach can enable quick responses to unforeseen events. Strategies like just-in-time inventory might be re-evaluated in favor of maintaining buffer stocks to cushion against disruptions. An expert weighs in.
In today’s interconnected world, supply chains have become the lifeblood of businesses, fueling economic growth and delivering goods and services across the globe. However, recent events, such as the COVID-19 pandemic, geopolitical tensions, and natural disasters, have exposed the vulnerabilities of these complex networks. Supply chain disruptions can lead to production halts, delivery delays, and financial losses, threatening the very survival of businesses. Therefore, building resilient supply chains that can withstand shocks and disruptions has become a critical imperative.
RV Consultancy understands these challenges and works with businesses to build robust and adaptable supply chains.
We believe supply chain resilience is the ability of a supply chain to anticipate, resist, and recover from disruptions. It involves implementing strategies and practices that enable businesses to minimize the impact of unexpected events and bounce back quickly. A resilient supply chain is not just about surviving crises; it is about thriving in an uncertain world.
There are several key elements to building a resilient supply chain, and we help businesses navigate each of them: Diversification of Sourcing and Manufacturing: Relying on a single supplier or location creates significant risks. RV Consultancy assists businesses in identifying and vetting alternative suppliers and exploring nearshoring or regionalization strategies to reduce exposure to geographically concentrated disruptions.
Improved Visibility and Transparency: Having real-time information about the location and status of goods, as well as the financial and operational health of suppliers, is crucial. RV Consultancy helps implement track-and-trace systems, leveraging technologies like blockchain, and establishes robust communication protocols to enhance supply chain visibility. This allows for proactive identification of potential bottlenecks and disruptions.
Building Flexibility: The ability to quickly adjust production levels, switch suppliers, and reroute shipments in response
“We believe supply chain resilience is the ability of a supply chain to anticipate, resist, and recover from disruptions. It involves implementing strategies and practices that enable businesses to minimize the impact of unexpected events and bounce back quickly.”
to changing conditions is essential.
RV Consultancy works with clients to develop flexible manufacturing processes, explore multi-sourcing strategies, and design agile logistics networks. Fostering Collaboration and Communication: Strong relationships with suppliers and partners are vital for navigating disruptions effectively. RV Consultancy facilitates collaborative workshops and helps establish clear communication channels to ensure seamless information sharing and joint problem-solving.
Investing in Technology and Innovation: Advanced technologies such as artificial intelligence, machine learning, and blockchain can significantly
improve supply chain resilience. RV Consultancy advises on the selection and implementation of appropriate technologies to optimize inventory management, automate decisionmaking, and enhance overall supply chain visibility. We also help businesses explore the potential of digital twins for supply chain simulation and risk assessment. Building a resilient supply chain is not a one-time project; it is an ongoing process. RV Consultancy offers comprehensive supply chain risk assessments, vulnerability analyses, and customized resilience-building programs. We work closely with clients to develop tailored strategies that address their specific needs and challenges.
Robin Vermaat is the Founder & Managing Director of RV Consultancy, specialising in business strategy and logistics solutions. With extensive experience in supply chain optimisation and commercial growth, he helps companies navigate challenges in the UAE, Oman, and KSA. RV Consultancy collaborates with leading logistics providers, freezones, and technology firms to drive innovation and resilience in the industry.
By prioritising resilience with the guidance of experts like RV Consultancy, businesses can not only survive disruptions but also emerge stronger and more competitive. We help our clients transform their supply chains from vulnerable points of weakness into sources of competitive advantage.
In conclusion, supply chain resilience is no longer a luxury but a necessity in today’s interconnected and uncertain world. By diversifying sourcing, improving visibility, building flexibility, fostering collaboration, and investing in technology, businesses can create resilient supply chains. RV Consultancy is here to help you navigate this complex landscape and build a supply chain that can withstand shocks, adapt to change, and drive your business forward.
Dubai Customs ‘Shahin’ to track trucks and shipments
International Customs Day is recognised globally to acknowledge the role of customs in facilitating legitimate trade, ensuring security, and fostering economic development. At the recently held International Customs Day in the UAE, we caught up with Adel Al Suwaidi, Director of Technical Support Department, Dubai Customs. He describes developments at the entity with Abigail Mathias, Editor, Global Supply Chain.
Abigail Mathias: Why is International Customs Day important?
Adel Al Suwaidi: Each year, the global customs community gathers on 26 January to mark International Customs Day. Dubai Customs actively participates in this celebration, highlighting its pivotal role in advancing customs operations worldwide. This year’s event featured various activities under the theme “Committed to efficiency, security, and prosperity,” aligning with the World Customs Organisation’s (WCO) 2025 theme. The WCO’s message for 2025 calls on customs authorities to focus on enhancing efficiency, ensuring security, and driving prosperity. This occasion also provides an opportunity to recognise the WCO’s efforts in developing international
standards, fostering cooperation, and strengthening capabilities to facilitate legitimate trade while protecting communities from smuggling and prohibited goods.
Abigail Mathias: What major projects did Dubai Customs introduce during the celebrations?
Adel Al Suwaidi: Dubai Customs ensures that International Customs Day is a valuable and impactful occasion by unveiling a set of innovative customs services that align with Dubai’s vision and economic agenda. These initiatives contribute to increasing the emirate’s trade value and reinforcing its position as one of the world’s top three economic cities by 2033.
As part of this year’s celebrations, Dubai Customs will also sign a Memorandum of Understanding (MoU) with the Dubai International Arbitration Centre. This agreement will strengthen Dubai’s global reputation as a leading hub for arbitration and dispute resolution. The MoU focuses on providing alternative dispute resolution mechanisms in the logistics sector, reinforcing international business confidence in Dubai as a premier arbitration destination. This initiative will also attract further investment into the emirate’s thriving logistics industry.
Abigail Mathias: What smart services and digital projects have been announced?
Adel Al Suwaidi: Dubai Customs has introduced “Shahin,” a digital platform designed to track trucks and shipments. This initiative is being implemented in collaboration with the Federal Authority for Identity, Citizenship, Customs and Port Security and the Security Industry Regulatory Agency to enhance customs security and streamline trade movement across the UAE.
The Shahin platform is a fully integrated system that enables real-time tracking of trucks and shipments as they pass through Dubai’s customs checkpoints. Using advanced satellite tracking technologies, it provides continuous 24/7 monitoring, from the point of entry to the final destination. The platform facilitates instant data exchange, improves operational efficiency and transparency in logistics, strengthens supply chain security, and enhances overall public safety.
Dubai Customs has also launched a new unified toll-free customer service number, 800 1886, replacing previous contact numbers (04-4177777, 80080080, and 80072333). This update is aimed at simplifying communication channels, ensuring quick and efficient access to customs services, and connecting customers seamlessly with various departments and customs centers. This step is in line with Dubai Customs’ strategy to reduce bureaucracy, enhance public engagement, and improve service experiences. The initiative is expected to significantly boost customer satisfaction and service efficiency.
Abigail Mathias: How is Dubai Customs utilising artificial intelligence in its operations?
Adel Al Suwaidi: Dubai Customs has received widespread recognition from the World Customs Organisation and the International Monetary Fund for its efforts in advancing global customs operations. The department has been committed to developing and innovating digital services to enhance efficiency and security in customs procedures, ensure supply chain resilience, and drive the growth of Dubai’s foreign trade.
Going beyond traditional customs work, Dubai Customs has embraced creativity and innovation to support the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in strengthening Dubai’s position as a leading global trade hub. The organization’s efforts also facilitate business operations, attracting foreign direct investment (FDI) into the trade and logistics sectors while contributing to sustainable economic growth.
One of its latest pioneering initiatives is the Blockchain platform, designed to enhance efficiency and transparency in trade processes within Dubai and across international borders. This secure and efficient digital network represents a major milestone in Dubai Customs’ digital
transformation journey, fostering greater collaboration between government entities and logistics industries.
Another groundbreaking project is “Seamless Inspections,” which relocates customs inspection procedures to company warehouses. This innovative approach has led to a 50% reduction in customs clearance time and significantly expedited operational processes.
Abigail Mathias: Can you describe training facilities at Dubai Customs?
Adel Al Suwaidi: Dubai Customs has recently launched the Dubai Logistics Academy, a pioneering academic institution designed to align with the evolving nature of government services and digital transformation. With the widespread adoption of artificial intelligence in customs and logistics, there is a growing need to enhance employee training and skill development to prepare them for future advancements in trade, investment, and logistics services.
The academy focuses on upskilling and developing talent through an innovative academic and professional approach that benefits both UAE nationals and expatriates. This initiative is part of Dubai Customs’ “Masar 33” program, which offers specialized curricula and accredited scholarships to support the objectives of Dubai’s Economic Agenda (D33).
Securing the supply chain: Financial strategies for cash flow and risk mitigation
In today’s increasingly complex and volatile global economy, businesses are under mounting pressure to maintain financially resilient supply chains. Disruptions caused by geopolitical instability, inflation and fluctuating demand have highlighted the need for robust financial planning, efficient cash flow management and proactive risk mitigation strategies. Companies that fail to integrate these elements risk liquidity shortfalls, supplier insolvencies and operational bottlenecks.
To navigate these challenges, finance and procurement leaders must work hand in hand to create supply chain strategies that are cost-effective, agile and sustainable. Sam Achampong, Regional Director of the Chartered Institute of Procurement & Supply (CIPS), and Kush Ahuja, Head of Eurasia and Middle East at the Association of Chartered Certified Accountants (ACCA), share their insights on how organisations can strengthen their financial resilience while ensuring supply chain stability.
Ahuja emphasises the importance of comprehensive financial planning in supply chain management. “Finance professionals play a crucial role in quantifying the value of investments across the supply chain, enabling businesses to make informed decisions that balance profitability with long-term impact,” he notes. This involves not only assessing current financial positions but also forecasting future financial scenarios to ensure sustainability.
Achampong adds that procurement professionals must align their sourcing strategies with the organisation’s financial objectives. “By integrating financial considerations into procurement decisions, organisations can optimise costs and enhance value across the supply chain,” he says. This alignment ensures that procurement activities support the overall financial health of the organisation.
Effective cash flow management is vital for the seamless operation of supply chains. Ahuja advises that regular cash flow forecasting and monitoring are essential practices. “Finance teams should maintain up-to-date cash flow forecasts, incorporating data from various
departments to ensure accuracy,” he recommends. This proactive approach allows organisations to anticipate potential shortfalls and arrange necessary financing in advance.
Achampong highlights the role of procurement in managing payment terms to support cash flow objectives. “Negotiating favourable payment terms with suppliers can significantly impact the organisation’s liquidity,” he explains. “Additionally, implementing strategies such as just-in-time inventory can reduce holding costs and free up capital.”
Identifying and mitigating risks is crucial for maintaining supply chain integrity.
Achampong outlines several strategies for effective risk management:
• Diversification of suppliers: Relying on a single supplier can be risky. Developing relationships with multiple suppliers can mitigate the impact of disruptions.
• Regular risk assessments: Conducting periodic evaluations of the supply chain to identify potential vulnerabilities.
• Implementing technology: Utilising digital tools for real-time monitoring and predictive analytics to foresee and address issues proactively.
Ahuja emphasises the importance of collaboration between finance and procurement functions in risk mitigation. “By working together, these teams can develop comprehensive risk management frameworks that address both financial and operational aspects of the supply chain,” he asserts. This integrated approach ensures that risks are identified early and managed effectively.
Both experts agree on the transformative potential of technology in supply chain management. Ahuja points out that finance professionals are often at the forefront of technological adoption within organisations.
Sam Achampong
Kush Ahuja
Magma Aviation expands and enhances operations
In 2024, Magma Aviation, the innovative air cargo solutions company, made significant progress. With its strategic hubs in Europe and expansions in Dubai and Dublin, Magma Aviation is wellpositioned to make substantial improvements in operational efficiency and market coverage.
Last year, Magma Aviation signed a multi-year contract with Worldwide Flight Services (WFS) for freighter handling at Liege Airport (LGG) with the aim of enhancing handling capabilities. Additionally, the company also added narrow-body aircraft to their fleet, marking a significant step in diversifying and optimizing their operational capabilities. To capitalize on leasing opportunities the company opened a new global headquarters in Dublin. Furthermore, Magma Aviation has opened an additional office in Dubai to strengthen its commercial presence in the East and access new markets.
“2024 was a very exciting and challenging year for Magma Aviation. We set out on a plan to make the most of the resources we were using. This will continue as we grow, but the one thing we introduced, and which we always keep in mind, is being quick to adapt. Considering the growth of Magma Aviation over the years, I think the strength has been our people. The team in the company are experts in what they do,” said Peter Kerins, CEO of Magma Aviation.
Last year the air cargo industry saw an 11.3% increase in demand compared to 2023, reaching record volumes. Cargo capacity increased by 7.4% in 2024 compared to the previous year, with international operations up by 9.6%.
Looking ahead
With market growth and the company’s strategic ambition to expand, Magma Aviation decided to sign a contract with WFS for freight handling services at Liege. “We needed bandwidth in our handling partner in Liege as we proceed with our 5-year plan. WFS were the perfect choice”, commented Kerins.
Regarding Magma Aviation’s new global headquarters in Dublin, the CEO explained: “We have established our global services here because Dublin is a global aviation
hub. This has allowed us to start developing better relationships with leasing companies.
Approximately 50% of the world’s aircraft are leased from Ireland. To grow the company’s network, it is essential to strengthen our position here as new, more efficient, long-range aircraft come to market.”
Last year Magma Aviation also established a new office in Dubai, to support its increased operations and growing demand in the Middle East. The decision to open an office in Dubai was an integral part of Magma Aviation’s global expansion strategy.
“Due to Dubai’s strategic central location, it is a well-connected hub from which we can access new markets. This allows us to manage the existing African and Middle
Eastern routes, while focusing on expanding our presence in Southeast Asia, the Indian Subcontinent, and China,” shared Kerins.
Looking forward to 2025, growth in air cargo demand is expected to moderate but remain positive, estimated at around 5.8%. The global air cargo market will likely continue adapting to significant geopolitical shifts and economic conditions, such as changes in oil prices and global trade dynamics. These factors will influence both demand and capacity planning across the industry.
This year, Magma Aviation’s primary objective is to use its expanded capabilities to meet the evolving demands of the global air cargo market.
Peter Kerins
ReGlobalisation – Opportunities in the UAE
President Trump’s second term has started with a bang. Central to his economic and global trade agenda is the need for the U.S. to reduce trade deficits, particularly with China.
By James A. Tompkins, Ph.D. Chairman, Tompkins Ventures and Eelco Dijkstra Europhia Consulting and Business Partner, Tompkins Ventures Middle East
His launch of tariffs, central to his objectives, will ripple across the world, including the Middle East. For the UAE and other regional players, the future is filled with immense challenges – but unlimited opportunities.
President Trump’s import tariffs are expected to turbocharge the new era of Re-Globalisation. As explained in ReGlobalisation – Redefining Global Supply Chains, the world is moving away from traditional globalisation toward diversified, resilient supply chains through a combination of nearshoring, reshoring, friendshoring and technological development.
Since the 2020 pandemic, supply chain leaders have gained invaluable experience in managing operations amid a stream of disruptions reshaping the global supply chain landscape. Globally, supply chain leaders must continue to rethink sourcing, manufacturing and distribution in response to ongoing disruptions, including trade wars, economic nationalism and geopolitical instability.
Already, Trump has implemented a 10% import tax on all Chinese-made goods, on top of earlier tariffs on Chinese products. He also has added 25% tariffs on all steel and aluminium products entering the U.S. February 13th Trump signed an executive order to establish a system of reciprocal tariffs with US trading partners. Expect more tariffs in the coming weeks, potentially leading to retaliatory tariffs and a global trade war.
The UAE’s critical role in ReGlobalisation
U.S. tariffs will significantly affect the UAE’s aluminium industry. The UAE is currently the second-largest exporter of aluminium to the U.S., behind Canada. Last year, the UAE exported 347,033 tonnes of highquality aluminium to the U.S. in 2024, most of it used to manufacture aircraft. Despite that, the UAE is poised to reap the benefits as global companies seek optionality and look to diversify trade – multiple options for procurement, production and supply chain.
DP World celebrated in January 0f 2025 a major milestone: it now has 100 million TEU in container handling capacity across its global footprint.
The UAE stands out as a critical regional logistics hub. Its infrastructure, strategic location and stability provide significant opportunities for businesses looking to add optionality to their global operations. The UAE offers a low tax regime and a stable pro-business government whose objective it is to facilitate business and trade through the UAE.
The UAE offers a secure environment for storing and distributing high-value goods to regions with greater geopolitical risks. Its reliable infrastructure and strong governance make it a preferred gateway and distribution choice for businesses serving markets in Eastern Africa, India, Pakistan, Central Asia and beyond. These markets combined have a rapidly growing population of more than 2.2 billion people, all within 4.5 hours flying distance of the UAE. With a relatively young population and a growing middle-class, this presents immense long-term opportunities to companies looking to invest in infrastructure, logistics and distribution networks throughout the region.
The UAE is positioned as a gateway between Asia, Africa, and Europe. With world-class ports like Jebel Ali and leading aviation hubs such as DXB and DWC, the country is ideally suited for global distribution. Abu Dhabi’s investment in Etihad and AD Ports further strengthens the UAE’s capabilities as a regional logistics leader.
Al Maktoum International Airport is currently undergoing a transformative expansion with the addition of the massive new passenger terminal and additional runways. Upon completion, all operations at DXB, including those of Emirates, will be progressively transferred over the coming years, establishing the airport as the largest in the world by capacity. The modern logistics infrastructure parc around Al Maktoum with its proximity to Jebel Ali and Khalifa Port makes it the leading regional logistics hub.
DP World is also investing heavily in building port and logistics infrastructure across the wider region in India, Pakistan, Bangladesh and Eastern Africa. The AD Ports Group is planning similar expansions. This provides a solid foundation for other UAE-based logistics groupsglobal logistics providers, to piggyback off these investments to provide forwarding and integrated logistics services to clients across the region.
One such example of regional expansion is French CMA-CGM. CMA Terminals now has a Port Terminal at Khalifa Port, halfway between Abu Dhabi and Dubai, able to process 1.8 million TEU a year. CMA-CGM also operates port terminals in India. In 2024, CEVA Logistics and Almajdouie Logistics signed a joint venture in Saudi Arabia. The new partnership will combine the companies’ logistics and transport operations to meet the growing demand for integrated logistics solutions in the Kingdom.
The Middle East’s e-commerce market is rapidly expanding, making the UAE an ideal hub for e-fulfillment. With efficient trucking, sea and air transport options, companies can distribute products seamlessly across the region into Eastern Africa, India and beyond.
This is already happening with UAEbased e-commerce platforms such as Amazon and Noon. DUBUY by DP World is a leading e-commerce platform
connecting into the region and Africa. Its digital trading concept provides an African gateway with local warehouses for imports, exports and regional trade.
The UAE’s unique geographic position allows it also to serve as a sea-sea and sea-air logistics hub, providing efficient inventory holding for goods arriving from China and South Asia before distribution across the Middle East, Africa, and parts of Europe.
The UAE’s investments in AI and data centres
The UAE’s government forward looking business planning has enabled further diversification and transformation of the UAE economy. It is investing heavily into the digital economy of tomorrow, enabling it to take a global leadership role.
The UAE is actively positioning itself as a leader in digital technologies, artificial intelligence and data infrastructure. Companies like G42 and MGX are expanding the country’s AI footprint, with substantial investments in global data centres. MGX, backed by the government of Abu Dhabi, is one of the investors in OpenAI’s Stargate. It has also announced a $30-50 billion USD deal with the French government to build data centres in France. Additionally, Dubai-based EDGNEX
DAMAC has just announced a $20 billion USD investment in U.S. data centres, reflecting the UAE’s further commitment to becoming a key global player in the digital economy.
Developing a successful ReGlobalisation strategy
Businesses globally and in the Middle East must take a structured approach to ReGlobalisation, using logistics and manufacturing data to evaluate alternative supply chain configurations. Decision-makers should weigh the costs, risks, and long-term benefits of regionalizing operations to align with the shifting global trade landscape.
ReGlobalisation presents new challenges but also substantial opportunities, particularly for companies leveraging the UAE’s strategic advantages. As supply chains continue to evolve, the UAE is uniquely positioned to help businesses build resilience and maintain competitive advantage in a rapidly changing world. For more insights on how ReGlobalisation can benefit your company in the UAE and the Middle East Region, how to mitigate supply chain risks with smart regional distribution and scalable go-to-market solutions, please contact the authors.
Trump made the datacentre investment announcement with Damac Group founder Hussain Sajwani in Florida.
IVECO and Ital Car SA supply 12 IVECO S-Way units to SMID Group in Tunisia
IVECO and Ital Car SA deliver to SMID Group 12 IVECO S-Way, the flagship of the IVECO heavy-duty range for on- road missions
IVECO and Ital Car SA, one of the official IVECO dealers in Tunisia, just started the delivery of 12 units IVECO S-Way, to Sanabel Carthage, a trademark of SMID Group at their facility in Megrine. SMID Group plays a vital role in the area as one of the leaders in the Tunisian market of the agro-food industry. A delivery ceremony was held for this occasion.
The 12 units are all IVECO S-Way road tractors, model AT440S43 4x2 and will join the existing fleet (light, medium and heavy range) for the mission of raw material supply and the delivery of their products to the final customers. In addition, Ital Car SA supplied also 2 Eurocargo ML180E28 units.
SMID Group specializes in the milling and pasta industries while also operating in various other sectors, including international trading, real estate development, and distribution. Milling has been the company’s core activity since 1992, and in 2018, SMID expanded into pasta production using state-of-the-art Italian equipment.
Ital Car SA is one of the official IVECO dealers in the Tunisian market offering the IVECO full range. Italcar relies on its own direct sales force in its retail and after-sales service activity (workshop and original spare parts) mainly based in Tunis and also in Megrine where the company is headquartered. Ital Car SA is also supported by an extensive network of sub-dealers covering the entire Tunisian territory to offer the same sales and service as close as possible to the customer. Ital Car SA employs almost 200 people whose technical qualification is ensured by continuous training and offer to customers a service according to international standards.
Slah Guelmami, Ital Car SA Sales Manager, commented: “We are proud to start this important partnership with SMID Group, a distinguished leader in Tunisia’s business sector. The delivery of this initial
fleet of IVECO S-Way vehicles will support their business supported by a tailored aftersales service, ensuring uninterrupted uptime for their growing fleet. Furthermore, this marks the beginning of an exciting cooperation between Ital Car SA and the SMID Group.”
Hichem Mechim, IVECO Business Manager for Tunisia, stated: “The announcement of the first delivery of our IVECO S-Way trucks marks a significant milestone. I commend the Ital Car SA team for their efforts and thank the SMID Group for placing their trust in our product. I am confident that this is the beginning of a longterm partnership with this esteemed company.”
IVECO S-Way the driver-centric heavy-duty truck
IVECO S-Way is the new on-road vehicle of the new IVECO Way range, the ideal business solution for the fleet owner, and the perfect travel companion for the driver. It also increases its fuel efficiency, which was already among the best, with a new engine line-up and next generation rear axle, advanced technologies tailored to the customers’ needs. It builds on the success this range has achieved since its
European launch in 2019 and has proved extremely popular with drivers for its high levels of comfort. Customers appreciate the improvements in performance and in Total Cost of Ownership (TCO) that come with high reliability of new truck.
In the face of fierce competition, logistics operators need top-level uptime, efficiency and productivity from their fleets. The new IVECO S-Way perfectly meets this requirement, providing a complete package of features without equal, developed with focus on driver centricity. It is more than a product: it offers a business model that covers the vehicle’s entire life cycle and helps IVECO’s customers to meet their own customers’ requirements.
Designed to maximise fuel efficiency
In redesigning the cab from the ground up, IVECO has taken every opportunity to deliver cost savings and productivity gains to the benefit of the owner’s profitability. All the elements of the new design work together to achieve a superior aerodynamic performance and deliver fuel savings up to 4% on top of the outstanding fuel efficiency that is the hallmark of this product family.
Every detail of the cab exterior has been studied with care to minimise air resistance.
The new roof is perfectly integrated into the front end of the vehicle, presenting a flat surface that minimises drag. Even the retractable front step that provides easy access to the windshield completely disappears when not in use. The front grille with high radius corners and side fins, the integrated headlights, the new bumpers design with integrated deflectors, together with the new design of the wheel arches, create flowing lines that optimise air flow –and make a statement with a distinctive style.
The vehicle’s aerodynamic performance is further enhanced by additional features that reduce drag by closing gaps. They include the optimised aerodynamic kit with rubber extensions to close up the space between tractor and semi- trailer.
The new design of the door, which extends all the way down to the second step, creates a smooth surface on the sides of the cab, reducing turbulence at cruising speed.
A new cab designed around the driver to provide superior driving comfort on board
The IVECO S-Way carries over all the advances introduced in the previous generations and adds a new cab entirely redesigned around the driver to provide the ultimate driving environment with outstanding ergonomics and controls layout.
The ergonomic layout of the controls ensures all the key functions are within easy reach of the driver. The multi- functional steering wheel, with 22 switches, puts all the necessary functions at the driver’s fingertips. This set-up eliminates distractions for the driver who can operate without ever needing to move his hands from the steering wheel. The dashboard and central stack have been redesigned to improve operating comfort and efficiency with a new layout and greatly increased functionalities. The new Start/Stop engine button and the slot for the electronic key with integrated remote control are conveniently placed on the dashboard near the DNR area.
The redesigned roof, lower tunnel and shaped upper shelf provide a comfortable standing height of 2.15 metres in the centre of the cabin, while the upper longitudinal
usable space is 35 cm wider than in the previous model, providing easier access to the upper bed and compartments.
The night area combines functionality and comfort with its new symmetrical layout and well-placed storage, USB connections and controls.
The air conditioning system, and integrated parking cooler and heater systems ensure an ideal internal climate within the cab in all weather conditions, when driving or during stops.
Designed for driver safety
The IVECO S-Way has been developed with a strong focus on the driver, and the new cab has been redesigned and reinforced to ensure high levels of passive safety, with mechanical resistance compliant with ECE
R29.03 cab crash standards.
The new design also provides much improved direct visibility for the driver with the one-piece side windows and rear- view mirrors. The IVECO S-Way also offers full LED lights, which have a much sharper beam that carries further, improving visibility and obstacle perception by 15%, further enhancing safety in low-light conditions. In addition, the IVECO S-Way features a complete array of Advanced Driver Assistance Systems to help the driver operate the vehicle efficiently and safely while reducing fatigue on the road. The cab also addresses security when the vehicle is parked with the new design of the door which now extends all the WAY down, leaving only the bottom step exposed, and includes an additional mechanical door lock inside the cab.
United Diesel and Yutong introduce battery electric light trucks
United Diesel, a member of Al Rostamani Group, founded by Abdulla Hassan Al Rostamani in the early 1950s, has taken a bold step in advancing sustainable logistics in the UAE. By partnering with Yutong, United Diesel has brought fully electric trucking solutions to the market, offering businesses a chance to transition toward more efficient, environmentally friendly operations.
As the logistics industry undergoes significant transformation to meet environmental and operational challenges, United Diesel’s initiative marks a critical development in aligning commercial transportation with the UAE’s sustainability goals.
The launch of this ground-breaking initiative was marked by a grand event held at The Space in Dubai. The event brought together leaders from top logistics companies and FMCG firms; representatives from sustainability-focused organizations; and key logistics-related media, emphasizing the growing importance of sustainable practices in the region’s logistics sector.
Yutong’s History
Yutong Group is a global leader in the electric commercial vehicles industry, with over 10% market share and 220,000 vehicles sold across more than 100 countries, including Europe, Latin America, Africa, Asia Pacific, and the Middle East.
Renowned for sustainability and innovation, Yutong has earned eight national awards and significantly contributed to reducing CO₂ emissions and fuel consumption with its electric solutions.
In 2021, Yutong expanded into the new energy commercial vehicle market, launching Yutong Trucks. This division builds on Yutong’s expertise in vehicle design, operational capabilities, and advanced “battery, motor, and electric control” technologies, supported by proprietary systems like Yutong Electric Architecture (YEA). Yutong Trucks is leading the charge in sustainable innovation for heavy, and light, duty commercial vehicles globally by offering energy-efficient, ecofriendly, and reliable solutions for diverse market needs.
Electric Trucks: A Game-Changer for UAE Logistics
Despite comprising a smaller portion of the automotive sector, commercial vehicles contribute disproportionately to emissions,
trucks directly addresses this challenge by providing practical, scalable solutions for fleet operators.
The Yutong electric platform is tailored to the operational demands of the UAE. With fast-charging capabilities, adaptability to high temperatures, and energy-efficient designs, these trucks are ideal for last-mile delivery and warehouse transport. Their advanced features enable businesses to reduce emissions, cut operational costs, and ensure reliable transportation for critical logistics needs.
Mazen Dalati, CEO of Al Rostamani Group, commented: “We see the transition to electric mobility as being environmentally imperative and also a business opportunity to drive value across the logistics chain. United Diesel’s efforts demonstrate how sustainability can align with practical business outcomes, supporting the UAE’s journey toward a more efficient and resilient economy.”
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DHL Industrial Project Services and breakbulk presence
Industry sees16th month of consecutive growth
DHL Industrial Projects is the preferred logistics partner for project logistics including the transportation of oversized and heavy cargo, site logistics, and supply chain management tailored to the unique needs of industrial projects. With a robust track record in delivering safe, reliable, and compliant services leveraging its global coverage and local knowledge and expertise.
Speaking exclusively to Global Supply Chain, Andy Tite, Vice President, Global Business Development & Commercial Director for Industrial Projects at DHL Global Forwarding, offers insight in to operations.
GSC: Please explain to our readers a little more about your role and responsibilities. AT: I joined DHL in 2020 and am Vice President of Global Business Development & Commercial Director of Industrial Projects. In this role, I oversee the DHL Industrial Projects portfolio.
The division Industrial Projects has a long legacy going back a few decades and has become an integral part of DHL Global Forwarding, the logistics arm of DHL Group. Our global teams at Industrial Projects are situated in over 50 locations and are now more than 800 project specialists strong. We have dedicated expert teams for each sector in which we operate. Our teams not only possess logistics expertise but also include professionals who have extensive experience in industries such as semiconductors and energy. Understanding our customers’ businesses and their specific needs is essential to us as we specialize in managing complex logistics projects for industries such
as oil and gas, energy, mining, construction, and technologies. We provide tailored solutions for the transportation of oversized and heavy cargo, whether these are ad-hoc shipments, turnkey projects or long-term contracts in support of MRO activities.
GSC: How significant was it for DHL to play a part in Breakbulk Middle East 2025 in Dubai?
AT: As you know, Breakbulk is the leading exhibition and conference in the region specifically for the project cargo and Breakbulk industry. It is a key event in our roster as it allows us interface with our clients and potential clientele. It was our third time exhibiting and being the main stage sponsor at Breakbulk Middle East. The event last year already broke all records, but this year was even busier. This is a key indicator for the massive growth currently happening in the MEA region across different industry sectors. And it also mirrors DHL Industrial Projects own growth and interest in the Middle East, and Africa. We have gained significant traction and activated needed diversification of projects and contractual engagements in the region in recent years and this is just the beginning for us.
GSC: Please share an overview of DHL’s capabilities in managing project logistics, including turnkey projects, ad-hoc shipments, term contracts, and deep-sea chartering.
AT: DHL Industrial Projects is the preferred logistics partner for project logistics including the transportation of oversized and heavy cargo, site logistics, and supply chain management tailored to the unique needs of industrial projects. We
have a robust track record in delivering safe, reliable, and compliant services leveraging our global coverage and local knowledge and expertise. We are experts in handling complex and large-scale logistics requirements, specifically for industries such as oil and gas, energy, mining, and other specialized sectors, e.g. renewable energy, semiconductor fabrication.
Without giving out any specific customer names, we can say that we are currently engaged in renewable energy projects such as for wind and solar, on projects supporting the LNG infrastructure, green and blue hydrogen projects, in the shipping of materials for petrochemical and manufacturing projects etc. This is all part of our strategic development of a focused but diversified multi-sector approach supported by our own SMEs for each.
GSC: What do you believe is DHL’s role as the preferred logistics partner in various sectors and supply chain operations?
AT: DHL plays a crucial role as the preferred logistics partner in various sectors and supply chain operations by leveraging its expertise and global network to support a wide range of projects. For instance, in renewable energy projects, DHL is shipping wind turbine generator components, supporting the region’s shift towards renewable energy sources like wind and solar. For global energy security, DHL is involved in LNG infrastructure projects. By providing tailored logistics solutions, DHL ensures efficient and reliable transportation, warehousing, compliant with international regulations, making us a trusted partner in critical sectors.
In general, technology, engineering and innovation are central to our operations, and we harness it well to gain functional advantages. As part of our new brand campaign “We see the bigger picture” this really encapsulated all of our considerations in relation to the delivery of cargo whilst appreciating the role we play upwards and downwards in the supply chain. Our DHL Innovation Centers across the globe including in Dubai enable us to streamline operations and bring new innovations to our operational activities, even if some of these are created for different DHL products and adapted for our use in Industrial Projects. We use new technologies to improve efficiencies and speed in logistics. An excellent example of this is our digital material management system (MMS360) which is a DHL owned and designed platform enabling our clients to hold complete visibility of their cargoes in the same platform our operational team expedite in – creating truly live visibility.
GSC: What recent trends or developments are you seeing in the industrial projects sector, and how is DHL adapting to them?
AT: We are witnessing strong growth in specialised industrial projects in the Middle East, in line with economic diversification goals. At DHL Industrial Projects, we are in tune with this demand and have diversified and customised our services portfolio to offer specialised project support across multimodal transport, domestic transportation and heavy lift transportation, marine services, air chartering, ocean chartering, rig moves and relocations, and so on. The main trend however is the shift of near-shoring in certain markets and the expansion of offshoring in others, this means we must remain dynamic in our approach and flex as needed depending on clients demand which can often be unique even if the sector or even the cargoes are the same as other clients.
GSC: How do you manage risks and ensure the safety and security of large-scale industrial projects?
AT: DHL Industrial Projects complies with all relevant international and country specific regulations, as well as industry standards and guidelines. In addition to employing
an experienced team of dedicated HSE professionals to support our projects and operations across the globe, we have instituted mandatory annual training for all of our employees, and continuously seek to review and improve our procedures. Our sector teams understand the specific requirements of specialised industries and know how to minimise the risk of incidents and damage. In addition to this DHL holds in-house customs capabilities in almost every country globally where we are permitted to do so. This ability to keep all service provisions under one roof adhering to the same high standards and with needed direct control sets us apart from many others in the industry.
GSC: Can you share a success story of an industrial project where DHL’s involvement made a significant impact?
AT: We are involved in several giga projects in Saudi Arabia. The expansion of DHL Industrial Projects in the Kingdom is a crucial component of our strategic plan, particularly in the context of Vision 2030. We see tremendous potential for growth.
GSC: How does DHL incorporate sustainability practices into its industrial
project logistics?
AT: DHL Industrial Projects’ commitment to environmental sustainability is a cornerstone of its strategy. In addition to serving the renewables sector, managing logistics for wind, solar, hydro, and emerging energy technologies, we have a robust policy to minimise our environmental footprint. We make substantial investments in greener transportation, and by 2030 we, as a group, will have invested in new aircrafts, sustainable fuels, final mile electrification and more sustainable buildings to reduce our carbon footprint. By integrating cleaner aircrafts, alternative drives, and electric vehicles for final-mile deliveries, we are not only reducing emissions but also leading the logistics industry towards a more sustainable future. Our goal is to electrify 60% of all first and last-mile deliveries and increase the use of sustainable fuels in road transportation to more than 30% by 2030. We also then manage to tie all of our aligned sustainability goals with those of our clients where we have placed significant orders for SAF and then are able to support those clients we are procuring from with the build of the facilities to produce these fuels -it’s a full life cycle engagement that we are committed to.
Optimising supply chain efficiency: Asyad
Asyad Group is Oman’s global integrated logistics provider. Established in 2016, it was created to maximise the financial returns and economic impact of government logistics investments.
In an exclusive interview Global Supply Chain Editor, Abigail Mathias speaks with Logistics Director, Juma Al Maskari, to discover how the organisation operates as a trailblazer in the region.
Abigail Mathias: What is the significance of Asyad’s participation in Breakbulk Middle East?
Juma Al Maskari: At Asyad, our participation in Breakbulk Middle East 2025 is all about showcasing how we’re driving Oman’s position as a global logistics and investment hub. As a strategic partner, we’re highlighting our role in enabling seamless breakbulk cargo movement and supporting some of the region’s most ambitious projects.
Right now, we’re at the forefront of Oman’s $26 billion infrastructure transformation, ensuring our ports, free zones, and transport networks power major developments. Our leadership in green hydrogen is equally exciting, with projects like H2Oman and SalalaH2 set to produce over 1.5 million tons of green
fuel annually. To make this possible, we’re building specialised logistics solutions for oversized cargo essential to energy and industrial growth.
Beyond Oman, we’re expanding across the GCC, leveraging our deep-water ports, strong road and rail connectivity, and a fleet of over 90 vessels. Our growing presence in Saudi Arabia, the UAE, and India allows us to deliver cost-effective, efficient logistics solutions for major infrastructure and energy projects.
AM: What have been some of Asyad’s key milestones over the past five years?
Juma Al Maskari: Over the past five years, Asyad has transformed into a fully integrated logistics powerhouse, expanding our reach, enhancing port and free zone capabilities, and growing our shipping and maritime operations. Our expansion beyond Oman was a major milestone, marked by the acquisition of SFS, which enabled us to scale operations across the GCC, India, and beyond. Today, we connect over 200 ports in more than 60 countries, reinforcing Oman’s position as a key global trade facilitator.
In port and free zone development, we launched the Duqm Container Terminal—a 1,000-metre quay equipped with nextgeneration cranes and automation to handle high-volume trade flows. We also introduced the Muscat Airport Free Zone, designed to cater to high-value, low-weight cargo and boost Oman’s air cargo industry.
Our shipping and maritime division has seen remarkable growth, now operating a fleet of over 90 vessels, including VLCCs, LNG carriers, and dry bulk vessels to support regional and global trade. Since 2022, Oman’s ports have experienced a 92% surge in bulk cargo volumes, reflecting the increasing demand for trade in the region.
AM: How has Asyad incorporated technology into its operations?
Juma Al Maskari: Technology is really at the core of Asyad’s growth strategy, driving efficiency, transparency, and smarter decision-making across our operations.
We’re investing in real-time data integration through a centralized data lake that connects shipping, logistics, and port operations. This ensures instant visibility for our teams, enabling faster response times and a more efficient supply chain.
Automation and AI are transforming how we operate. From IoT and blockchain solutions that enhance supply chain transparency to AI-driven cargo optimisation, we’re constantly innovating. Our ports are also adopting automated cranes and robotic systems to improve breakbulk cargo handling, reduce turnaround times, and lower costs.
AM: Oman is often regarded as a major logistics hub for the region. How is Asyad contributing to making this a reality?
Juma Al Maskari: Oman’s strategic location, world-class infrastructure, and strong government support have positioned it as a key logistics hub, and at Asyad, we’re driving this vision forward.
We’re optimising supply chains to reduce costs and improve efficiency, making Oman the logistics partner of choice for international businesses. Through our Midway Buffer Strategy, we’re helping to de-risk major trade routes, minimize transit delays, and offer businesses a competitive edge in logistics.
With over 200 maritime routes connecting 86 ports across 40+ countries, our ports provide a crucial gateway, offering two-week sailing access to all major global hubs and enhancing supply chain reliability.
AM: Describe some of Asyad’s sustainable operations?
Juma Al Maskari: Sustainability plays a major role in our long-term strategy. We’re playing a vital role in Oman’s hydrogen economy, providing logistics support for major projects like H2Oman and SalalaH2, which aim to produce over 1.5 million tons of green hydrogen annually. Beyond Oman, we’re developing sustainable logistics frameworks to support renewable energy projects across the GCC.
Duqm Port: A strategic hub for shipping and logistics
The port of Duqm is part of the ambitious Special Economic Zone at Duqm (SEZAD) project, aimed at diversifying Oman’s economy. It is equipped with a ship repair yard and dry dock facility, and it overlooks the Arabian Sea and the Indian Ocean.
Reggy Vermeluen, CEO of Duqm Port explains how the port is maintaining Oman’s position as a logistics hub.
GSC: What is the significance of Duqm Port’s participation in Breakbulk 2025?
Reggy Vermeulen: Duqm Port’s participation is a strategic move to reinforce its position as a key player in Oman’s logistics sector. As a multi-purpose port with a focus on petrochemicals, breakbulk, dry bulk, and emerging green industries, Duqm Port aims to leverage the event to engage with industry leaders, explore market trends, and strengthen its role as a logistics gateway.
GSC: Please share some of the port’s milestones over the past five years.
RV: Duqm Port continues to expand its role as a leading multi-purpose logistics hub, supporting industrial growth, green energy initiatives, and regional trade. Over the last five years, the Port has undergone significant transformation. In 2022, it was officially
inaugurated, marking a major step in Oman’s logistics development. Since then, we have focused on enhancing our infrastructure, with the completion of deep-water berths and key road networks that connect us to the industrial zones.
The acquisition of four state-of-the-art Ship-to-Shore cranes has improved our operational efficiency, making cargo handling faster and more seamless.
One of our key achievements has been the successful export of over one million tons of dolomite, a milestone that underscores our role in supporting Oman’s mineral sector. Additionally, we have played a crucial part in advancing green energy initiatives by facilitating international hydrogen and ammonia projects within the Special Economic Zone at Duqm.
GSC: How does collaboration with other Omani ports contribute to the port’s growth?
RV: Oman’s port network is designed to function as an integrated ecosystem, where each port plays a distinct role while complementing the others. Duqm Port primarily serves as a multi-purpose hub, handling project cargo, oil and gas upstream logistics, and emerging green industries. Meanwhile, Sohar Port acts as an industrial and transshipment hub, and Salalah Port specializes in container transshipment.
GSC: Oman is regarded as a major logistics hub for the region. How do the country’s ports contribute to this vision?
RV: Our location, outside the Strait of Hormuz and along major international trade routes, gives us a unique advantage in facilitating trade between the Indian subcontinent, East Africa, and the GCC. With state-of-the-art infrastructure and deep-water berths, we are capable of handling large-scale industrial cargo, reducing transit times, and providing cost-efficient solutions for our customers. Our focus remains on supporting Oman’s economic diversification strategy by attracting international investments and offering world-class logistics services that make trade more accessible and efficient.
GSC: Please share some of the sustainable operations undertaken by the port?
RV: Sustainability is an integral part of our strategy at Duqm Port. We are continuously working to incorporate green logistics solutions into our operations. For instance, we have introduced energyefficient Ship-to-Shore cranes that use regeneration technology to reduce energy consumption. Additionally, we are in the process of electrifying parts of our vehicle fleet to cut down emissions.
Beyond our own operations, we actively encourage our partners and clients to adopt sustainable logistics practices.
GSC: Duqm Port is strategically positioned to serve as a gateway to the Middle East. What are the main goods transported through the port?
RV: Duqm Port primarily handles industrial and project cargo, reflecting our focus on supporting Oman’s key economic sectors. We are a major hub for oil and gas upstream logistics, providing specialized services for the energy sector. Additionally, mineral exports, including dolomite and limestone, are a significant part of our operations. Another growing segment for us is fisheries logistics. Oman has a thriving seafood industry, and Duqm Port is wellequipped to facilitate cold chain logistics for exports. In recent years, we have also started handling green energy cargo, including wind turbine components and hydrogen-related shipments, further diversifying our role in the logistics sector.
GSC: Can you elaborate on the joint venture between Asyad Ports, Antwerp Port, and other consortium members?
RV: Duqm Port operates under a strategic joint venture that brings together the Government of Oman and a Belgian consortium comprising the Port of AntwerpBruges International and the DEME Group. It brings immense value to our operations and strengthens our competitive advantage, ensuring we provide high-quality logistics solutions while positioning ourselves as a key gateway for global trade and investment.
The evolving landscape of global food security
The global food supply chain has faced unprecedented disruptions in recent years. From natural disasters and geopolitical conflicts to logistical bottlenecks, these disruptions have exposed vulnerabilities and underscored the urgent need for a more resilient and adaptable food system.
Geopolitical and natural events have played a crucial role in disrupting global food trade. The ongoing conflict in Ukraine, a major global grain exporter, has severely disrupted agricultural exports from the Black Sea region, impacting global food prices and exacerbating food insecurity in many parts of the world.
Furthermore, logistical bottlenecks have added to the challenges. Limitations in key shipping routes, such as the Panama Canal due to low water levels, have constrained the movement of goods, leading to delays and increased costs. Similarly, security concerns in the Red Sea, stemming from attacks emanating from Yemen, have disrupted maritime trade and added to the uncertainty in global supply chains.
Navigating Choppy Waters
These disruptions have had a profound impact on global food markets, leading to increased price volatility and heightened concerns about food security. As a result, there is a growing recognition of the need to rethink our approach to food production, distribution, and consumption.
The Gulf region, with its strategic location, robust infrastructure, and favourable
investment climate, is increasingly emerging as a key player in global food security. Countries like the UAE are actively investing in modern agriculture, food processing, and logistics infrastructure. By offering competitive advantages such as cheap land, abundant energy, and a stable political environment, these countries are attracting significant foreign investment and positioning themselves as regional and global food hubs.
In conclusion, the global food system is facing unprecedented challenges, demanding a multifaceted and proactive approach. By investing in resilient infrastructure, promoting sustainable agricultural practices, and fostering international cooperation, we can navigate these challenges and ensure a secure and sustainable food future for all.
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President & Founder,
Dubai. Werle is a seasoned entrepreneur with over 30 years of experience in the commodity trading industry. With a proven track record of building successful businesses, he continues to lead and innovate in the global commodities market.
Philip Werle,
Intercontinental Commodity Exchange,
Dell Technologies opens state-of-the-art merge and fulfilment center in Dammam, Saudi Arabia
· New fulfillment center includes second-touch manufacturing for Dell’s line of servers
n Dell Technologies announced the opening of its first merge and fulfillment center in Saudi Arabia. Located in Dammam, the hub is engineered to handle up to 600,000 units per year, across all Dell’s product lines as customer demand grows.
The Dammam center also features a second touch manufacturing facility for product customization of Dell’s servers to ensure they meet specific customer needs. This makes the servers ready-to-use, reduces time-to-market, and enhances customer satisfaction.
Dell has also relocated its Flat Panel Monitor Hub to the Dammam facility to serve local customers, offering shipment deliveries within two days to reduce lead times and enhance operational excellence.
The opening of the new facility represents a pivotal step in advancing the Kingdom’s ICT ecosystem. The Saudi facility is Dell’s fifth in the EMEA region and reinforces the company’s commitment to Saudi Vision 2030 in driving economic diversification through technological innovation.
The strategic investment builds on Dell’s regional headquarters license to operate in Saudi Arabia and will support Saudi Arabia in creating new jobs across logistics, manufacturing, and technical fields, training local talent and nurturing a culture of innovation.
Adrian McDonald, President – EMEA, Dell Technologies said, “Opening Dell’s first fulfilment hub in Dammam marks a significant milestone in our commitment to supporting Saudi Arabia’s ambitious vision for the future. By leveraging over 30 years of Dell’s
supply chain expertise, combined with investments in local talent, infrastructure, and training, we are dedicated to empowering local and regional businesses to thrive in a digital-first economy.”
Led by Saudi nationals, the center leverages their expertise to oversee logistics, manufacturing, and operations, driving excellence while promoting sustainable growth. The Dammam hub will also work directly with Dell’s local channel partners to streamline product distribution and meet customer demands in Saudi Arabia. The facility will also host specialised training programs to equip Saudi professionals with advanced skills in technology and supply chain management, cultivating a robust local workforce.
stc Group receives global recognition for procurement excellence from CIPS
n The certification recognises stc Group’s leadership in procurement and supply chain management Riyadh, Saudi Arabia; February 11, 2025: stc Group, a leading digital enabler, has been awarded the globally recognised CIPS Procurement Excellence Certification by the Chartered Institute of Procurement & Supply (CIPS), reaffirming its position among an elite group of global leaders in procurement and supply chain management.
This prestigious certification highlights stc Group’s commitment to advancing procurement operations that drive efficiency, promote sustainable sourcing practices, enhance collaboration within the group, and establish a marketplace as a global sourcing hub, making stc Group’s supply chain the partner of choice.
It also reinforces the group’s commitment toward streamlining operations, optimising costs and strengthening supplier
relationships, which are crucial to supporting its growth strategy and investments, while aligning with its mission to drive digital transformation in Saudi Arabia and beyond.
The CIPS Procurement Excellence Programme is one of the most comprehensive assessments of organisational procurement capability
globally. It evaluates organisations against rigorous criteria in areas such as ethical sourcing, governance, sustainability and value creation. Certification provides a clear framework for continuous improvement and demonstrates a company’s dedication to upholding the highest standards in procurement.
Emirates advances fleet availability with investment in Airbus Skywise S.FP+ and Core X3 digital predictive maintenance solution
• Airline will leverage platform’s real-time data capabilities on all its Airbus A380s and A350s for better levels of efficiency
n Emirates has signed an agreement with Airbus to implement its Skywise Fleet Performance+ (S.FP+) predictive maintenance and fleet health monitoring solution, along with the Core X3 analytics platform. The agreement was signed by Ahmed Safa, Head of Emirates Engineering, and Laurent Negre, Vice President, Customer Services Airbus Africa and Middle East.
The adoption of S.FP+ will enhance aircraft dispatch reliability and enable data-driven decision-making for Emirates’ Airbus A380 and A350 fleet. Emirates Engineering teams can monitor realtime aircraft performance, detect potential issues in flight, and plan maintenance during turnarounds.
Ahmed Safa stated: “Emirates is committed to leveraging cutting-edge technologies to improve operational reliability, minimise downtime, and uphold the highest fleet standards, enhancing the customer experience. Implementing Skywise Fleet Performance+
helps us optimise maintenance with precision-led processes.”
Laurent Negre added: “We are proud to strengthen our collaboration with Emirates. These solutions will boost fleet performance, reduce downtime, and improve efficiency, benefiting passengers.”
The platform integrates Aircraft
Condition Monitoring System (ACMS) data, delivers predictive diagnostics with real-time alerts, and provides comprehensive fleet insights. Core X3 will help Emirates Engineering manage vast data volumes, connecting systems for real-time insights via an intuitive user interface accessible to multiple teams.
Astral Aviation appoints new GSA’s for key global markets
n Astral Aviation Limited, a leading African cargo airline, has announced two strategic appointments to strengthen its global presence and service delivery.
Network Aviation Group has been appointed as the General Sales Agent (GSA) for Europe and the United States, while HIT Cargo Asia will serve as the GSA for mainland China. These appointments align with Astral Aviation’s commitment to expanding its international footprint and providing comprehensive air cargo solutions.
Network Aviation Group, with its extensive experience and strong presence in Europe and the U.S., will play a key role in enhancing Astral Aviation’s cargo operations and customer engagement. By leveraging its vast network and expertise, Network Aviation Group will offer tailored cargo solutions and seamless access to Astral’s African network.
“We are delighted to partner with Network Aviation Group as our GSA for Europe and the USA,” said Sanjeev
Gadhia, CEO of Astral Aviation. “Their deep industry knowledge and commitment to excellence make them the ideal partner for these key markets.”
Andy King, Group Sales Director at Network Aviation Group, added: “We are pleased to work with East Africa’s leading all-cargo airline again. With over 40 years of experience in air freight solutions, we look
forward to growing this business together.”
Meanwhile, HIT Cargo Asia will represent Astral Aviation in mainland China, enhancing the airline’s ability to serve one of the world’s fastest-growing cargo markets. HIT Cargo Asia’s market expertise and operational strength will ensure efficient, reliable service delivery for customers in China.
Oman: keen to attract more SMEs to transport, logistics and IT
n The Small and Medium Enterprises Development Authority (SMEDA) is working with authorities to expand the role of SMEs and start-ups in the transport, logistics, and IT sectors, officials said in a session on Wednesday. The session was attended by Halima bint Rashid al Zar’i, SMEDA Chairperson, Saeed bin Hamoud al Maawali, Minister of Transport, Communications and IT, alongside officials and business leaders.
By December last year, the transport and logistics sector had 31,044 SMEs, while the information and communications sector had 6,355. The session aimed to enhance business environment attractiveness, develop policies supporting entrepreneurs, explore opportunities, encourage innovative ideas, and inform the public about projects and initiatives.
Khamis bin Mohammed al Shammakhi, MoTCIT Under-Secretary, said: “The transport and logistics sector is a very
promising sector as there are over 20,000 companies. What concerns us is facilitating opportunities for entrepreneurs to enter so that they can get more work and increase their sources of income, and create more jobs for Omanis. We confirm that the ministry is facilitating loans, and working with the Tender Board to enrich local content with specialists.”
Dr. Ali bin Amer al Shaidhani, MoTCIT Under-Secretary for Communications and Information Technology, stated: “Opportunities exist in this sector and there
are some joint initiatives that will be worked on for the benefit of owners of small and medium enterprises.”
The session covered four themes: challenges SMEs face and solutions, policies and legislation empowering SMEs and startups, business accelerators’ incentives, and government services and initiatives.
Mohammed al Zaidi, CFO of Emad Logistics, stated: “We’ve submitted a proposal to regulate logistics and introduce modern technology. Our goal is to increase Omanization and address sector challenges.”
Temu and EMX form strategic partnership to elevate e-commerce
n Temu, the direct-from-factory online marketplace, announced a strategic partnership with EMX, the logistics arm of 7X, to enhance e-commerce fulfillment in the United Arab Emirates (UAE) and across the Middle East.
Under the partnership, Temu and EMX are expanding the sea shipping capability and introducing PUDO (Pick-Up and DropOff) services to ensure a seamless online shopping experience for Temu’s growing customers in the region.
Sea Shipping Capability: By managing logistics based on varying shipping needs, Temu can lower costs, ensuring customers enjoy even more affordable pricing. Expanding sea shipping with EMX also enables comprehensive logistics coverage across all Gulf countries, improving accessibility and delivery options for regional customers.
PUDO services: By integrating 7X’s PUDO services fulfilled by EMX, Temu provides
customers with greater delivery flexibility. With convenient pick-up and drop-off options, customers can leave or retrieve their parcels at times and places of their convenience. This feature also minimizes delivery failures, offering peace of mind to consumers while reducing associated costs, all contributing to more efficient and sustainable logistics operations.
“Temu’s mission is to make quality
products affordable to consumers of all walks of life. By partnering with reliable fulfillment partners like EMX, we are able to continuously optimize our logistics solutions, broaden product offerings and ensure a convenient and seamless shopping experience for customers,” a Temu spokesperson said.
Since launching services in the UAE in September 2023, Temu has rapidly expanded its footprint across the Middle East, including Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, and Jordan. Temu offers a diverse range of products across over 200 categories, from household essentials to electronics, catering to the unique needs of consumers in these markets.
The partnership is facilitated through MailAmericas. As a gold member of the Global Postal Union (UPU) Advisory Committee, MailAmericas makes full use of its advantages in cross-border e-commerce to facilitate connections between both parties.
· Introducing Sea Shipping and PUDO Services to Enhance Affordability, Flexibility, and Convenience for UAE Shoppers
International Benefits:
+ The FIATA member certificate
+ Use of the Fiata logo
+ Entry in the FIATA members directory & networking events
+ Advertising in the FIATA members directory, review and information (FIATA e-Flash)
+ Special Rates for FIATA publication and articles
+ Access to secretariat›s assistance
+ FIATA arbitration code
+ Use of FIATA documents
+ FIATA worldwide member connectivity
+ Talent Connect Worldwide, E-Learning
+ Discountes rates in participating in global and regional conferences
+ Asssistance in case of legal advocacy
+ Discounts for cargo/logistic events and exhibition stands
+ Discount training for NAFL members
+ Training/Certification for regional/international courses
+ Insurance at discounted rates (cargo/liability/medical)
+ Complimentary internship, Skill upgrade and Mentoring & Innovation ideas
+ Discounted supplier rates for industry products
Skylog Turkiye and ANA launch cargo services
• ECS Group’s Turkish subsidiary, Skylog Turkiye, and All Nippon Airways sign GSA agreement effective 01 February 2025
• All Nippon Airways launches its first direct Turkey-Japan connection on 12 February 2025, signalling the start of thriceweekly flights between Istanbul and Haneda
n All Nippon Airways (ANA) and ECS Group’s subsidiary, Skylog Turkiye, have signed a GSA contract in the run-up to the airline’s launch of its first direct flights between Japan and Turkey, beginning 12 February 2025. Three Boeing 787-800 flights per week offer around 60 tons of cargo capacity and a strong Asia-Europe network connection. Skylog Turkiye’s access to CargoTech’s leading digital solutions will ensure optimum commercial cargo support from the very beginning.
All Nippon Airways (ANA) celebrates the debut of its first scheduled flights to Turkey on 12 February 2025, together with its chosen GSA partner, Skylog Turkiye. The ECS Group subsidiary was awarded the responsibility for ANA’s cargo business out of Turkey, due to its strong air cargo expertise and digitally enhanced commercial operations: two factors that set it apart from its peers. Skylog Turkiye will be instrumental in promoting ANA’s new market presence in Turkey, bringing in cargo revenue and growing its export volumes. Three widebody Boeing 787-800s will serve the Istanbul (IST) - Haneda (HND) route, offering
the market around 60 tons of cargo uplift each week. The airline’s main transport commodities will be fish and other seafood products, a significant volume of automotive parts, and general cargo.
“Our inaugural direct flight from Tokyo Haneda, Japan, to Istanbul, Turkey, on 12 February 2025, represents an important milestone for us. Turkey and Japan celebrated 100 years of diplomatic relations in 2024. We are confident that together with Skylog Turkiye, we can contribute to the next 100 years from 2025,” states Kenichi Wakiya, Executive Vice President of ANA. “Just as we are committed to providing seamless connections for our passengers, we seek to offer the same for our cargo customers. Skylog Turkiye’s local market knowledge and client base, along with its focus on top quality and technologically enhanced and efficient customer service, perfectly matches what we stand for at ANA. Together, we will also open sought-after cargo connections to the Middle East, Europe and Africa, which are all best served by Istanbul’s impressive global hub and Haneda.”
“First impressions count. ANA is
launching its first direct Turkey - Japan connection and we are greatly honored to offer our GSA expertise from the very start.
Skylog Turkiye shares ANA’s philosophy that the new value of air cargo logistics goes beyond mere transportation,” says Jean Ceccaldi, Chief Executive Officer of ECS Group. “Our joint focus is on quality at all levels. Our commitment to service excellence, efficiency, and digital innovation, in combination with ANA’s exceptionally high operational standards, offer a strong foundation for a long and successful partnership, and the ultimate in customer experience. We are ready to create that perfect first impression!”
Skylog Turkiye not only has access to advanced digital solutions by ECS Group’s in-house technology innovation hub, CargoDigital Factory (CDF), but also leverages other CargoTech member solutions. CDF’s Quantum provides comprehensive, error-free and seamless ad-hoc pricing support – one of four key technologies developed specifically developed for GSA processes on the basis of ECS Group’s extensive industry experience.
Qatar Airways Cargo Transports 42M Red Roses for Valentine’s Day
n Qatar Airways Cargo, the world’s leading air cargo carrier, transported 2,800 tonnes of flowers—42 million fresh-cut red roses—from Kenya and South America for Valentine’s Day. From Nairobi, it moved nearly 1,600 tonnes of roses on scheduled flights and charters, while from Bogota and Quito, it carried close to 1,200 tonnes to key markets, including Amsterdam, the Middle East, Asia, and Australia.
To meet peak demand, the carrier operated nine additional Boeing 777 charters from Nairobi and ten from Quito, alongside its regular passenger-and-cargo flights.
Qatar Airways Cargo’s Chief Officer Cargo, Mark Drusch, stated: “Kenya and South America’s floriculture sectors are success stories, producing high-quality roses. As the world’s leading air cargo carrier, we are proud to support these industries and local economies.”
He added: “To boost socio-economic development, we increased capacity with extra charter freighters, connecting Kenya, Bogota, and Quito’s floriculture sectors to global markets through our network of 170 passenger and 60 freighter destinations.”
February is crucial for the floriculture sector, and Qatar Airways Cargo plays a key role in supporting farm workers, farmers, and entrepreneurs. The carrier’s Boeing 777 freighters ensure on-time performance, while its Fresh product maintains a seamless cool chain, ensuring flowers arrive fresh—helping millions express love and admiration worldwide.
SAL partners with Madinah Region Development Authority
n SAL Logistics Services, the leading provider of logistics solutions and Ground handling services in the Kingdom, has signed a cooperation agreement with the Madinah Region Development Authority to support and enhance logistics services and smart facilities at Prince Mohammed bin Abdulaziz International Airport in Madinah, to achieve a qualitative shift in airport services and provide the best logistics services to beneficiaries.
The cooperation agreement was signed by Mr. Saleh bin Ahmed Aldaini, Chief Shared Services Officer at SAL Logistics Services, and the GM of Madinah Smart City Program Mr. Abdulmajeed Mangara at the Madinah Development Authority, in the presence of several executives from both parties.
Mr. Saleh Bin Ahmed Aldaini expressed the significance of signing this agreement with the Madinah Development Authority and stated, “This agreement marks a turning point in the development of logistics services in Madinah. Our collaboration with the Authority will enhance air cargo operations, provide innovative and sustainable solutions that contribute to the growth of the region, and align with the objectives of Saudi Arabia’s Vision 2030”. The agreement aims to address the challenges faced by exporters and importers, provide the necessary support to help increase air cargo volumes, and improve the logistics performance index in the Madinah region.
This agreement aims to study and implement smart facility systems at Prince Mohammad Bin Abdulaziz International Airport and explore
the possibility of applying these systems to SAL’s facilities. It also aims to establish a joint strategy to support and enhance exports by providing the best logistics solutions to exporters and suppliers in the region, as well as improving and elevating logistics services in the Madinah region. Additionally, the agreement includes several initiatives, including a study to develop and implement environmental sustainability initiatives at Madinah Airport facilities, supporting events and seasonal activities in the region, and forming a joint task force from both parties to enhance coordination and work on organizing logistics workshops and initiatives.
This agreement underscores SAL’s continued efforts to enhance its productive and fruitful collaboration with various government and private sector entities to develop the logistics sector in line with Saudi Arabia’s Vision 2030. The vision aims to position the Kingdom as a leading global logistics hub, develop the logistics sector as a cornerstone of the national economy, and achieve sustainable development across the Kingdom.
DP World sees Egyptian logistics park project on track
n Spanning 300,000 sqm, the facility is designed to provide cost-effective, integrated supply chain solutions, leveraging DP World’s extensive global network
DP World has announced that it has reached a major milestone in the development of the Sokhna Logistics Park in Egypt, with 65% of the first phase now already completed. The 300,000 sqm facility is designed to provide cost-effective, integrated supply chain solutions, leveraging DP World’s extensive global network.
The park, located just 10km away from Sokhna Port, offers direct access to Greater Cairo’s key markets and major industrial zones. Its strategic location will enable businesses to reduce operational costs and improve efficiency with streamlined cargo movements.
Scheduled for completion in June 2025, the park will drive efficiency, reduce logistics costs, and strengthen connectivity between Egypt, the Middle East, Africa, and beyond, it stated. Ranjit Ray, Senior Vice President, Economic Zones, Mena region, DP World, said: “We are pleased with the
progress made so far and remain focused on completing the first phase within the next few months.”
“The facility will support a wide range of cargo across imports, exports, and transit, and will be ntegrated with DP World’s operations at Sokhna Port, offering a full range of multi-modal supply chain services, including freight forwarding and logistics solutions. Coupled with access to DP World’s
global trade infrastructure network, this will provide cost-effective supply chain solutions for both local and international businesses,” he added.
The $80-million logistics hub, strategically located in the Suez Canal Economic Zone (SCZONE), is set to enhance Egypt’s logistics infrastructure and position the country as a key regional trade hub, said a statement from DP World.
SolitAir selects OASES as their first M&E software provider
n SolitAir, a B2B airport-to-airport air cargo airline specializing in time-sensitive express transportation, has chosen OASES, a leading aviation Maintenance & Engineering (M&E) software provider, as its first MRO software partner.
As a new entrant in the cargo industry, SolitAir prioritizes superior customer service, efficiency, speed, innovation, and reliability—values that align with OASES’ mission.
The signing ceremony took place at the Aviation Week MRO APAC Conference in Dubai on 11th February 2025, attended by Paul Lynch, Group Managing Director of OASES, and Hamdi Osman, Founder & CEO of SolitAir.
“We’re honored to sign SolitAir, expanding our customer base in the UAE. Our solutions ensure seamless maintenance management, and we look forward to supporting SolitAir’s journey,” said Paul Lynch.
Hamdi Osman added, “Launching a new airline requires strong partnerships.
OASES’ expertise and technology will help us build a robust maintenance operation from day one. This collaboration will bring efficiencies such as reduced downtime, cost optimization, improved safety, and compliance with stringent regulations.”
OASES has long been a trusted name in aviation MRO, serving both passenger and cargo airlines worldwide. The company continues to expand in the cargo industry and the Middle East, showcasing the flexibility and scalability of its software to meet the needs of diverse operators.
Dubai South inaugurates Satys Aircraft paint facility
n Mohammed Bin Rashid Aerospace Hub (MBRAH), Dubai’s premier aerospace platform, has inaugurated a state-of-theart facility for Satys, the French group specializing in aircraft painting, sealing, and interior manufacturing, at Dubai South.
The opening ceremony was attended by HE Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South, Tahnoon Saif, CEO of MBRAH, Christophe Cador, CEO of Satys Group, and other senior officials.
The new facility will provide finishing and painting services for business jets and commercial aircraft, including the Airbus A321 and Boeing 737. The advanced hangar is set to be operational by Q2 2025.
Tahnoon Saif stated: “Satys’ new facility enhances the services offered at MBRAH and reinforces our commitment to attracting top global aerospace companies. At Dubai South, we aim to position Dubai as a global aviation leader in line with our leadership’s vision, providing companies with an integrated ecosystem to thrive.”
Christophe Cador added: “Opening our new hangar at Dubai South marks a major
milestone in our global expansion. This cutting-edge facility allows us to deliver high-quality, faster services for both VIP and commercial aircraft. Dubai’s strategic location strengthens our growth in the Middle East and Asia, and we are proud to introduce innovative aircraft painting solutions to the region.”
Founded in 1986 in Blagnac, France, as STTS, Satys operates in 12 countries across Europe, North America, the Middle East, Asia, and Africa, with 50 sites worldwide.
Known for its expertise in aircraft painting, sealing, and interiors for aerospace and rail, the group employs over 2,500 people, maintaining high standards in quality, safety, and operational excellence.
MBRAH offers global aerospace players high-level connectivity and serves as a freezone hub for airlines, private jet companies, MROs, and related industries. Located within Dubai South, it houses maintenance centers and training facilities, supporting Dubai’s vision of becoming a leading aviation hub.
UAE business climate tops world’s emerging markets
n The United Arab Emirates offers the best environment for business and outperforms virtually all other emerging economies when it comes to logistics opportunities and digital readiness, according to the 2025 Agility Emerging Markets Logistics Index.
The 50-country Index, now in its 16th year, shows the UAE improving its overall competitiveness based on domestic and international logistics strengths, business climate and digital readiness – factors important to logistics providers, freight forwarders, air and ocean carriers, distributors and investors. The UAE finished among the top six in all four Index categories.
The 2025 Index lauds the Emirates for expanding the scope of public-private partnerships, acting with urgency to meet the climate challenge, clustering logistics and industrial activities, improving customs performance and air/ocean connectivity, reducing CO2 emissions, and supporting startups and digital skills development.
More than 62% of those surveyed say they’ve overhauled their supply chains to safeguard against inflation, looming trade tariffs, the possibility of a global economic downturn and other major risks.
The survey shows the logistics industry entering 2025 looking to protect itself from rising costs and a potential trade war ignited by expected U.S. tariff hikes and a flood of exports from China.
The 2025 Index features an in-depth analysis of UAE and its Arabian Gulf neighbors. Individually and as a group, the six Gulf
countries are positioning themselves as global trade hubs, investing heavily in infrastructure, AI, energy transition, and workforce development. Despite increasing risk to global supply chains, the UAE, Saudi Arabia and other Gulf countries have become “beacons of stability” and resilience, the Index concludes.
Across the board, the Emirates ranks among leaders in key logistics-related categories
Strong 2024 for UD Trucks as brand strengthens growth in GCC and presence in African markets
• Strong growth: brand enjoyed 26% volume growth across the MEENA region
• Presence expanded in East Africa with key launches in Kenya and Egypt.
• Focus on customer support, uptime, service offering, drivers, to enhance customer experience
n UD Trucks has enjoyed another strong year across the Middle East, East, and North Africa (MEENA) region, with sales up by 26 percent to cement its position as the fastest growing truck brand in the region, while simultaneously expanding its footprint in key East African markets and growing its aftersales service offering.
In 2025, the brand will look to optimise further growth by strengthening its presence in the heavy and medium duty truck segments and continuing its focus on the customer experience.
UD Trucks has registered a 50 percent increase in truck sales in Saudi Arabia, the UAE, and Qatar, demonstrating clearly the attractiveness of UD Value proposition, to our customers in the region. In Saudi Arabia, the brand had significant growth in the heavy duty segment, and positions itself as the true challenger in this big market. UD Trucks is playing a pivotal role in the Kingdom’s construction sector, supporting its rapid infrastructure development. Also, in medium duty, UD Trucks solidified its position in waste management and city distribution.
In the United Arab Emirates, the brand has established itself as a key player, delivering strong performance in Abu
Dhabi, Dubai, and the Northern Emirates region. The brand’s success also extends to Qatar, where it leads the heavy-duty segment and contributes to major initiatives like the North Field Expansion (NFE) project. Similarly, in Oman and Kuwait, UD Trucks continues to enjoy robust demand for its vehicles, off the back of their reputation for reliability, adaptability, and customer satisfaction. In Iraq, the brand has continued to support essential services in the Babil governate, supplying trucks for essential applications.
In East Africa, 2024 was a milestone year for UD Trucks. The brand re-entered Kenya in partnership with the newly appointed Isuzu East Africa with launch events in Mombasa and Nairobi, showcasing the Quester and Croner models, affectionately nicknamed Ndovu (elephant) and Nyati (buffalo). Similarly, UD Trucks enjoyed a strong debut in Egypt in partnership with GB Auto, a subsidiary of GB Corp, providing sustainable transportation solutions for a rapidly growing market.
With an active portfolio of over 1,000 trucks under service agreements in the region, tailored solutions for sectors like construction and waste management
have optimised operations and enhanced customer experiences. The brand has completed major upgrades at service centres in Qatar, Bahrain, Dubai, and Abu Dhabi to meet increasing demand and ensure seamless service delivery. UD Trucks also introduced a new customer survey approach at service locations to gather actionable insights and continuously improve service quality.
Training remains a cornerstone of the brand’s strategy to enhance competency across all functions. In 2024, UD Trucks delivered 1300+ hours of technical training, 1600+ hours of commercial training, and 1200+ hours of systems training to its workforce.
Mourad Hedna, UD Trucks MEENA President said: “While celebrating the 90th anniversary of UD Trucks, I’m happy to state that in 2024 our truck sales across the region increased by around 30 percent year-on-year for the third year in a row. We are offering the most competitive and attractive value proposition; we provide durable and reliable trucks that are optimized for customers’ applications with the best cost of ownership, which is essential for our customers.”
Al-Futtaim Logistics strengthens Aerospace Logistics footprint with expansion into Saudi Arabia and Oman
n Al-Futtaim Logistics, a leading regional provider of supply chain and logistics solutions, has announced its expansion into Saudi Arabia and Oman. Following the successful launch of its Aerospace Logistics division in the UAE in 2023, the company has established its presence in KSA, with Oman to follow in Q2 2025.
As the Middle East strengthens its position as a global aerospace hub, demand for advanced logistics solutions is rising. The region’s aerospace market is growing at a CAGR of 4.4%, while the GCC’s aircraft MRO services market is set to expand by 14.5% over the next five years. With over 1,000 new aircraft deliveries expected by 2029-30, enhanced aerospace logistics services are
crucial, particularly in Saudi Arabia.
Dr. Raman Kumar, Managing Director of Al-Futtaim Logistics, stated: “Expanding into Saudi Arabia and Oman is a significant milestone for our regional growth. The aerospace industry operates in a timesensitive environment, and our tailored logistics solutions minimize downtime and ensure seamless operations. With our regional expertise, regulatory compliance, and AI-driven innovation, we are ready to meet the evolving needs of the aviation sector.”
This announcement follows Al-Futtaim Logistics’ participation at MRO Middle East, where it showcased its aerospace logistics solutions. It also hosted an ‘Aerospace
Swisslog reports growth in the Middle East with project value topping $60M
n Swisslog, the global leader in innovative robotic, data-driven, and flexible automated solutions, has reported remarkable growth in the Middle East market, achieving over $60 million in project value in recent weeks across various industries, including food and beverage (F&B), grocery, fashion retail, and spare parts handling.
The company’s recent wins include major projects for leading businesses in the UAE and Saudi Arabia, focusing on warehouse management software (WMS), state-of-theart pallet automation, automated smallvolume goods solutions, and AutoStore systems, tailored to the needs of the region’s dynamic industries.
Rami Younes, General Manager of
Swisslog Middle East, said: “Our growth shows how much our customers value having a trusted and dedicated local partner with a global footprint that provides end-to-end solutions. After nearly a decade in the region, we’ve built strong relationships by delivering the latest in warehouse automation, helping businesses thrive in an industry that generated $83.1 billion in revenue in 2024. As we look ahead, our expanding workforce and portfolio position us to drive greater value for our customers across industries.”
As Swisslog continues to transform supply chains with sustainable and intelligent automation, the company is set for regional workforce growth,
Customer Meet,’ convening industry leaders to discuss aviation logistics trends. Keynotes were delivered by Kishor Bhawnani, Director of Supply Chain at Al-Futtaim Parts Distribution Center, and Adel Abdulmajeed, Board Director at AdRex Consulting.
Al-Futtaim’s Aerospace Logistics division offers tailored solutions for airlines, MROs, OEMs, private jet operators, and airports. Services include time-critical movements, airside deliveries, 24/7 AOG desk operations, and freight visibility.
As an Authorized Economic Operator accredited by UAE Federal Customs Authority and Dubai Customs, Al-Futtaim Logistics adheres to global compliance standards set by the WCO, ASA-100, and ISO.
expecting a 20% increase within the next 12 months to meet rising demand. The company is focusing on expanding its autonomous mobile robots (AMR) portfolio and designing new solutions such as the AutoStore multi-temperature solution, addressing specific market needs for efficiency and adaptability.
Dubai, UAE
15 - 17 April 2025
REGISTER NOW
The IATA World Cargo Symposium, the largest and most prestigious air cargo annual event, comes back in Dubai, UAE, in April 2025.
The 2024 edition brought close to 2,000 delegates to Hong Kong (SAR), China. The next WCS will continue offering plenary sessions, specialized streams, workshops, and executive summits tackling aspects related to technology, innovation, security, customs, cargo operations, and sustainability.
Register now to join the WCS 2025 in Dubai!
Find out more at www.iata.org/en/events
Staying active and focused a priority
Shailen Shukla, Supply Chain Director, Omar Kassem Alesayi Group, is a familiar face in the industry. He’s been a seasoned executive in the logistics field for several years, focusing on optimising supply chain operations and ensuring seamless coordination across teams. Currently, Shukla balances strategy and execution to drive efficiency and innovation in logistics processes. We find out more about how he manages time.
What’s your typical day like?
My day usually starts with a gym or cycling session followed by team meetings, reviewing logistics plans, and addressing any operational challenges. I spend a lot of time coordinating with different departments to ensure smooth supply chain management.
Are you a coffee or tea person? If so, how many cups a day?
Definitely a black coffee person since I follow intermittent fasting — I usually have 2-3 cups a day, one in the morning before exercise and one mid-afternoon for that energy boost.
What do you do to keep yourself
I make time for morning cycling and daily weight-lifting sessions. Staying active helps me stay focused and energised throughout the day.
What time do you break for lunch?
AM: How do you unwind in the evening?
SS: Evenings are for family and relaxation. I like reading, catching up on shows, or having a quiet dinner with my loved ones.
AM: When and to which location is your next holiday?
SS: I’m planning a short break soon. A pilgrimage to Varanasi, Ayodhya and Prayagraj in India have been on my mind lately.
AM: What advice would you give other business professionals juggling time?
SS: Prioritise and delegate — you can’t do everything yourself. Also, set clear boundaries to maintain a healthy worklife balance. Stay away from social media in early morning and late evening.
AM: When do you catch up on world / business events?
I usually take an early lunch break around 12 noon which is my first meal , mostly protein and no carbs so I can get back to work refreshed.
Around what time of day do you wrap up work at the office?
On most days, I wrap up around 6:30 pm — but in logistics, you always stay connected for any urgent issues.
SS: Mornings are my time to catch up — I usually skim through FT business news on headphones while driving to office.
AM: To me and our association, Global Supply Chain Magazine is…
SS: An essential platform for supply chain knowledgesharing and staying ahead of industry trends. It connects logistics professionals globally and fosters innovation.
