The future of
Online Childcare Bรถokings
Table of Cรถntents
1
รถogo Introduction PAGE 5
2
Why รถogo PAGE 7
3
Why now? PAGE 9
4
How does รถogo work PAGE 11 - 13
5
Babysitters PAGE 15
6
Benefits to Hotels PAGE 17
7
Events & Special Occasions PAGE 19
8
Safety Policy PAGE 21
9
Contact Us PAGE 23
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Introducing öogo A trusted, intuitive, referral-driven platform for booking childcare. öogo is a secure, user-friendly, versatile platform offering modern functionality to enhance the babysitting booking process for both hotels and parents. Hotel staff or parents can search for babysitters and see who is available for a specific date or occasion. Smart filters and personality driven profiling enhance the experience and result in more meaningful matches. öogo provides the tools and the service for hotels to secure the right-fit childcare for their guests, whether they book the babysitter on behalf of the guest or direct guests to the platform to browse and book local sitters who suit their requirements. öogo takes the hassle out of finding the right-fit childcare to ensure booking a babysitter for hotels and parents alike is a simple as: BROWSE – BOOK – PAY.
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Üogo Minders are at the centre of everything we do, after all ‌ Happy Minders = Happy Children = Happy Guests = Happy Hotels.
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Why öogo? Our Business is to enhance your Guest’s Experience.
öogo was founded by parents who have worked across a range of industries from childcare to hospitality and IT. • ö ogo is Experienced: öogo’s team have worked with children, families and organisations across the world for decades. • ö ogo is Hospitality Minded: öogo inherently understands the pressures involved behind the scenes to ensure exceptional guest experiences every time. • öogo is Technically Savvy: öogo has designed its own sophisticated scheduling and payment technology to enhance efficiency, security and guest satisfaction. • ö ogo Cares about Customer Experiences: öogo elevates babysitting services to a positive talking point for hotels.
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“ future-proofing hotels for the next generation of travel-hungry parents.�
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Why Nöw? Millennials are on the Move! … and they’re having children. The expectation from this well-travelled, tech-savvy generation is that their childcare solutions will be as accessible and intuitive as everything else in their lives. Whatever the babysitting needs are for our next generation of young families travelling for work or pleasure, öogo provides the right-fit solution to ensure babysitting is a strength for each of our hotel partners. 90% of children born last year were to Millennial parents and this generation of young parents are travelling more than any previous generation for work and pleasure. 64% of Millennials with families travelled abroad from the US in 2019, more than singles or couples. Accessing trusted, reliable childcare locally, which enhances a guest’s experience is becoming more important for the hospitality sector and it’s better for everyone if guests can enjoy their stay while the children are well looked after.
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How Does öogo Work? Whether a guest is booking a babysitter themselves for a stay at a hotel or a special occasion or a member of staff is making a booking on a guest’s behalf, the process remains the same: BROWSE – BOOK – PAY
1. BROWSE vetted babysitters.
2. BOOK the right-fit babysitter
Search by date and location. See who is available and use the smart-filters for targeted searching.
with instant book or send them a message if you have a question.
3. PAY online. No more having to
4. REVIEW Leave a review for
remember cash or tips.
the next guest and pay it forward.
Option 1 System books a Babysitter at Time of Booking We have a simple code hook to attach to your booking systems so that when parents book a family room or baby-cot they are offered the opportunity to “Book a Babysitter” at the time of booking. Hotels can opt to book a babysitter on behalf of the guest depending on availability or hotels can opt to let parents choose their own babysitter based on availability.
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How Does öogo Work? Option 2 Hotel Staff Book a Babysitter Hotel staff can log onto öogo if a guest requests a babysitter directly through email ahead of time or at reception or with concierge during their stay. Available minders are displayed and hotel staff can book a sitter with two clicks. An email will be sent to both the hotel and the minder with details of the job. Hotels can add the cost of the job to the final bill for the guest. The öogo system can hook onto a hotel’s internal system to provide billing details for each booking.
Option 3 Parents Book a Babysitter Hotels can direct guests to the öogo platform to browse available, vetted sitters locally. Parents can use the smart filter tool and read the reviews from previous guests before making their decision. They can instant-message babysitters if they require additional information. Once they have made their selection, they can book and pay for the babysitting with two clicks.
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Babysitters A babysitter is, by extension, part of the guest experience and öogo strives to ensure good experiences lead to positive recommendations and great reviews long after the stay has ended.
Managed Services Partner Hotel Approved Babysitters: For hotels who wish to take complete ownership of every aspect of their guest’s stay, öogo will become your Managed Services Partner. öogo will recruit and train a team of vetted babysitters through known-networks for hotels to approve. These teams will be flexible to accommodate surges in demand at peak times or for events and special occasions.
Hands Off Approach Vetted and Reviewed Babysitters: öogo will make a selection of local babysitters available for guests to browse and book themselves. Smart filtering will enhance the booking experience for guests. öogo focuses on more than qualifications and experience. öogo is personality driven and hospitality minded.
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No more texting and calling to see who is free Select the required day and see who is free with one click.
Flexible Booking Book pre-approved, vetted babysitters or direct guests to the platform and let them browse and book themselves. €
€
€
No Upfront Fee A booking fee is taken once the right-fit babysitter is selected and the job com-
24 hour customer care If something goes wrong, there is a network of trained, experienced childcare experts on hand to pick up the phone. If desired, öogo will follow up with guests after their stay to gather valuable feedback on the service to ensure standards are consistently met.
Onsite training Optional trial available with on-site guidance to ensure a smooth transition to the öogo platform.
pleted to the satisfaction of the guests and the hotel.
Make öogo work for you
Fully Insured
Tell öogo what you want - you know your guests best so give öogo the right profile of minders for your hotel and öogo will find
öogo’s platform and jobs booked through it can be fully insured giving parents, minders and hotels piece of mind.
and vet them for you.
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Benefits tรถ Hotel Get the รถogo Edge: make babysitting a strength. Suggest to guests and event coordinators at the time of booking that there is exceptional babysitting available to enhance the guest experience and use triggers to notify parents of this service if a family room is booked or a cot requested. Work with รถogo to generate promotional emails for special occasions where Dinner, Bed & Breakfast Offers include a babysitter. Monitor the success of promotional campaigns and increase the number of babysitters easily for peak seasons. Become known for superior babysitting services and attract the growing numbers of young parents traveling with children for work and pleasure.
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Childcare for Special öccasions & Events öogo was founded by parents who have worked across a range of industries from childcare to hospitality. • See what minders are available for a wedding or event with just one click. • Send event coordinators or wedding parties a link to available minders. • No more emailing lists of mobile numbers. • No more calling around to see who is free. • Choose from minders that do overnights. • Choose from minders that look over large groups of children with activities.
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Trust is Everything: Safety, Insurance, & Support There is nothing more precious in this life than our children. • öogo babysitters are öogo vetted – three times. • öogo babysitters are rated and reviewed after each job. • öogo babysitters are at the centre of everything we do. If the babysitters are well looked after, the children will be well looked after leaving guests the piece of mind to really enjoy their stay.
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Cรถntact Us www.รถogo.me
hello@oogo.me
21 South Strand, Skerries, Co. Dublin
085 872 0796
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