Case Study Tesco EN

Our customer Tesco

YOUR E-BUSINESS IS SAFE IN OUR HANDS e-Commerce | GW direkt line | GW pro.line | Warehouse logistics

GOODS ORDERED AND SHIPPED EFFICIENTLY AT THE CLICK OF A BUTTON Every Tesco store needs to be fitted out with a multitude of shelving systems, refrigerators and freezers, checkout counters, and shopping carts. All this equipment has to be stored somewhere. And from there, the correct quantities then have to be delivered to the relevant store at exactly the right time. In GebrĂźder Weiss (GW), Tesco has found the perfect logistics partner to cover all the necessary stages of the process by making the equipment available to the Tesco branches via a web store.

AT A GLANCE:

TESCO

British retail chain Tesco operates more than 360 business units in the Czech Republic and Slovakia, from small local grocery stores right through to hypermarkets and huge department stores. The product range encompasses groceries, drugstore goods, clothing, household goods, electronics, tools, sports equipment, and furniture.

THE CHALLENGE

THE CHALLENGE Tesco was looking for a partner able to ensure both inventory management and shipping of business equipment. GW won the contract and was tasked with creating the custom B2B solution.

The challenge: ● Complex inventory management system for over 2,000 articles ● Web store with up-to-date access to stock on hand ● Straightforward control system for ordering and shipping the equipment ● Trained personnel to handle the goods

THE SOLUTION

THE SOLUTION Web store: In just a few clicks, the Tesco branches are able to select the appropriate goods, color, quantity, transport method, delivery time, and delivery date. As soon as a user selects and confirms the goods they want in the web store, the order data are transmitted to the warehouse administration system and, from there, directly to the mobile wireless scanner terminal inside the warehouse.

Once the goods have been picked and packed, the delivery note is printed and the customer receives a confirmation.

Users are able to track the order processing status online.

Warehouse logistics: Thanks to a newly developed article labeling system, the storage items can be identified without a hitch and the correct goods can be shipped to the right branch partner. The service offered by GW also includes assistance with unloading and with system installation.

Similar support is available when it comes to picking up goods and transporting them back to the central warehouse.

THE BENEFITS

THE BENEFITS Pan-European transport network GW offers a comprehensive transport network throughout the whole of Europe and is a competent partner for general cargo and groupage freight transport operations. The customer is free to choose from a wide array of transport solutions – whether that be direct delivery with GW direct.line, fixed daily deliveries via the main routes of GW pro.line or customized solutions.

A single point of contact The Single Point of Contact (SPOC) is there to assist the customer with all requests; the customer can also turn to them for information or help in the event of unexpected technical problems.

Efficient order processing and more efficient workflows The customer can create a purchase order and have it confirmed in a matter of minutes. The goods then arrive at the Tesco branch in next to no time. The B2B solution makes administration at Tesco much easier.

Selected report types can be accessed via the Internet interface and downloaded at any time. The customer is even able to post entries between its individual cost centers automatically.

The logistics solution from GW has reduced our administration burden dramatically and made our workflows more efficient.”

Dipl.-Ing. Luděk Procházka Head of Maintenance, Tesco Stores ČR a.s.

„Gebrüder Weiss has created a comprehensive solution for storing, transporting, and administering our business equipment. The key to the project’s success as a whole is the customized e-store application from GW. This has resulted in a more efficient and transparent process – and has even made it possible to cut costs significantly.“ www.tesco.com

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