GW Annual Report 2011 by Gebrüder Weiss

the orange world

Everybodyâ&#x20AC;&#x2122;s life is dependent on other people. Autonomy means not having to do the same as other people. Frank Hochsteiner GW Memmingen, Germany

the orange world

2011 05

Gebr端der Weiss

06 gw-world 08 Board 10 Annual report 14 Highlights 22 Divisions 32 Brands 44 Independence 50 Partners 56 Locations

Gebr端der Weiss With 4,667 employees, 158 company-owned locations and an annual turnover of 1.066 billion euros, Gebr端der Weiss ranks among the leading transport and logistics companies in Europe. In addition to its core business of land transport, air & sea freight and logistics, the company also operates a number of highly specialised industry solutions and subsidiaries under the umbrella of Gebr端der Weiss Holding AG, based in Lauterach, Austria, including x|vise logistics consultancy, tectraxx, inet-logistics, Rail Cargo and the Gebr端der Weiss parcel service, a shareholder in the Austrian company DPD. This bundling of services allows the Group to respond to customer needs quickly and flexibly. Having implemented a variety of ecological, economic and social initiatives, the company, which is still family-owned and has a history going back 500 years, is considered a pioneer in terms of sustainable business.

gw-world

Austria Lauterach* Bludenz Dornbirn Feldkirch Graz Hall Hörsching Kalsdorf Kennelbach Leoben Leobendorf Leopoldsdorf Linz Maria Lanzendorf Maria Saal Pöchlarn Salzburg Sulz Vienna Vienna-Schwechat Wels Werndorf Wiener Neudorf Wolfurt Wörgl

Germany Memmingen Hamburg Lindau Passau Switzerland Altenrhein Pratteln Zurich

BosniaHerzegovina Sarajevo Bulgaria Sofia Kazanlak Croatia Zagreb Czech Republic Rudná České Budějovice Hradec Králové Modřice Ostrava-Hrabová Prague Říčany-Jažlovice

Hungary Dunaharaszti Hajdúdorog Mosomagyaróvár Vecsés Italy Bozen Macedonia Skopje Montenegro Danilovgrad Romania Bucharest Arad Bacau Cluj Napoca Constanta Craiova Oradea Sibiu

On the move globally, in orange

Serbia Dobanovci Belgrade Kragujevac Vujce Slovakia Senec Bratislava Bytca Presov-Petrovany Zvolen Slovenia Ljubljana Brnik Koper Ukraine Kiev Mukachevo Georgia Tbilisi

USA Chicago Atlanta Boston Dallas Houston Los Angeles Miami New York San Francisco Canada Montreal Toronto UAE Dubai

India Chennai Ahmedabad Bangalore Kandla Mundra Kolkata Mumbai Nagpur New Delhi Pune Tuticorin Thailand Bangkok Khon Kaen Udon Thani Vietnam Ho Chi Minh City Hanoi

China Shanghai Beijing Changchun Chengdu Chongqing Dalian Guangzhou Nanjing Ningbo Qingdao Shenzhen Tianjin Urumqi Xiamen Xian Zhanjiang

Hong Kong Kowloon Japan Tokyo Osaka Singapore Singapore Taiwan Taipei

Peter Kloiber Wolfram Senger-Weiss Heinz Senger-Weiss Wolfgang Niessner, CEO

Annual report

Wolfgang Niessner, CEO

Our success is built on many pillars

In 2011, GW achieved net sales of over a billion euros for the first time, representing a one hundred per cent increase over the last decade. The strategy behind this was never based on (relative) size, but on competitiveness, sustainability and independence. By independence we mean the freedom to take business decisions autonomously and to determine the direction and rate of GWâ&#x20AC;&#x2122;s development for ourselves, fully aware that we are exposed to external factors and rely on the support of all stakeholders. Our current success is based on a solid foundation and supported by many pillars. Domestic

and international land transport have recently held their own in the face of tough competition, the logistics solutions division is growing in stature all the time, Air & Sea has shown great strength in a volatile environment, CEP is defending its excellent market position in Austria and business areas such as inet, dicall and x|vise are making an impression through innovative concepts and a high level of competency. Individual examples of outstanding achievement at regional and divisional level also deserve a special mention, as do ambitious projects involving leading customers from various sectors. Particular emphasis has also been placed on sales structure and

Annual report

We must make sure we always recruit and retain the best staff.

sustainability. Here, I would also like to highlight the valuable contribution of all Corporate services throughout the Group, which are essential for the “orange network” to maintain its customary standard. Volatility and resilience are current terms that are here to stay. For GW, this basically means trying to find the right balance between stability

Distribution of added value across the divisions in 2011

The very encouraging results for 2011 spur us on not only to maintain our course, but to stay flexible in every respect in order to keep meeting the expectations with regard to GW’s Service Excellence.

Consulting

26%

and continuity on the one hand, and dynamism and courage on the other, despite the unpredictability of the global economy. The greatest challenges are to develop new markets, keep pace with technology, make the “right” investment decisions, identify market requirements promptly and respond appropriately, as well as to make sure we always recruit and retain the best staff.

International land transport

Customs

11%

Domestic transport

11%

Courier, express and parcel service

26%

Logistics

15%

Air & Sea

Finally, my warmest thanks go to all shareholders, supervisory board members and staff, together with all customers and partners, for their support in the past and in the future.

June 2012

Wolfgang Niessner, MBA CEO Gebr端der Weiss Group

Net sales in million euro

1066.0 976.0

2011 2010

830.2

2009 2008 2007 2006 2005 2004 2003 2002 2001 2000

607.2 573.9 555.2 499.5

708.3

789.3

871.3

985.1 948.6

Green logistics: Gebrüder Weiss relies on wind power Sustainability at Gebrüder Weiss is more than just lip service. By retroactively purchasing a wind farm in April 2011, the company completed a further sustainability project. And with this investment in renewable energy once again set a clear example in the compatibility of ecology and economy. The wind farm in northern Germany consists of four wind turbines with a nominal capacity of two megawatts each. Around 20 gigawatt hours of electricity will be produced per year, which accounts for more than 100 % of the Group’s energy requirements. The purchased E-82 type wind turbines with a hub height of 108 metres (manufactured by Enercon) are at the cutting edge of technology, gearless and consequently

low-maintenance and cost-efficient. Another advantage: Wind energy makes an important contribution to climate protection, since large quantities of greenhouse gas emissions can be avoided through this natural energy source. In the case of the Gebrüder Weiss Wind Farm, around 12,000 tonnes of CO ² will be saved each year. The reduction of CO ² emissions is one of the core goals of GW’s environmental management. There are many applications where fossil fuels, especially oil products, still cannot be substituted. But Gebrüder Weiss is permanently working to find alternatives and to be at the cutting edge of technology. This applies to the choice of vehicles, to the construction of logistics systems, and also to the use of alternative traffic carriers (e.g. rail).

Highlights 2011

Energy-efficient: first climate-neutral logistics hall in Austria Investing in the future – the climate-neutral logistics hall in Wörgl.

Gebrüder Weiss is committed to sustainability, as proven once again by the construction of Austria’s first climate-neutral logistics hall at the Wörgl site.

The entire construction project was supported by ClimatePartner Austria GmbH, international strategic consultants in voluntary climate protection. In accordance with their approach of “prevention is better than reduction is better than offset”, even the building materials were chosen with climate-neutral aspects in mind: the new hall was built entirely using a wood frame method because by avoiding the usual metal panels, less CO ² is generated. In addition, the use of an energy-saving heat pump as the heat source will achieve a reduction in greenhouse gases of around 59 tonnes per year. These structural measures to reduce CO ² are rounded off by a conversion of the entire logistics facility to renewable energy. The new logistics warehouse created 1,300 m² of new handling and commissioning space, along with an additional cold store with 150 pallet spaces.

Employer qualities: Gebrüder Weiss defends leading position Gebrüder Weiss is one of the best employers in Austria – this was confirmed in 2011 when the company was awarded once again in the Austria-wide “Great Place to Work” competition. Moreover, Gebrüder Weiss received the special prize as Austria’s “Best Employer for Apprentices”. According to the jury, the company’s training concept is very sophisticated and they offer numerous apprenticeships in various professions. The extensive measures and special training range from professional seminars to apprentice camps, where both professional as well as social skills are developed. What ultimately convinced the jury was the standardised quality testing which accompanies the training. In the 2011 Swiss Employer Award competition, Gebrüder Weiss was ranked 19 th among 80

participants and reached an outstanding 6 th place in the individual category “Personnel Development”.

Monika Mandl (second from left) and Kerstin Riedmann (third from left), GW human resources, at the awards ceremony in Vienna.

Image ranking: A top 30 place Gebrüder Weiss achieved a further success with its reputation: in the image ranking survey, annually held by the Austrian business magazine “GEWINN”, Gebrüder Weiss was ranked 29th from a total of 1,000 participating large companies. This means that Gebrüder Weiss – despite a comparatively low advertising budget – has moved up 17 places compared to the previous year and now ranks among Austria’s best companies and brands. The ranking is based on the results of a questionnaire that had been sent out to more than 3,000 Austrian Managers. The questions were two-tier: on the one hand, the respondents named the company they thought enjoyed the best reputation in Austria; on the other hand, questions included the name of the company with the best image in eight categories: management

quality, financial strength of the company, reputation as a career forger, marketing and advertising presence, innovativeness, responsibility for the environment, product and service quality, sustainability. In Vorarlberg, the company’s “home base”, Gebrüder Weiss has an excellent recognition degree of 99 per cent, as the “hit parade of Vorarlberg brands 2011” showed. A pleasing result for Gebrüder Weiss: 29 th place in the image ranking.

Highlights 2011

America: Gebrüder Weiss Air & Sea is expanding its network A key milestone in the past year was the expansion of the South American network by alliance partner Röhlig Logistics. Professional structures for transport and logistics services are now available in Argentina, Bolivia, Paraguay and Uruguay as well. As a result of the cooperation, the Gebrüder Weiss and Röhlig global Air & Sea network has been extended by seven branches. Also in northern America, the Weiss-Röhlig network was expanded by means of company takeovers and the opening of branch offices in Boston, Chicago and Miami. With continuing growth, the Air & Sea network is playing an increasingly important role in the Group. Sea freight, in particular, has seen strong growth in recent years. Gebrüder Weiss Air & Sea intends to continue to focus on the ongoing development of the Project and Break Bulk segment.

Network expansion: customers can look forward to better connections from and to South America.

First step into the Caucasus: GW and Tegeta Motors Ltd. establish joint venture Gebrüder Weiss opened up new markets in 2011 and also laid the foundation for the first pioneering presence in the Caucasus region. A joint venture has been established with Tegeta Motors Ltd. with Gebrüder Weiss having a majority stake. The joint venture operates under the name Gebrüder Weiss and offers land transport, air and sea freight services as well as logistics solutions. By entering the market in Georgia, Gebrüder Weiss is strengthening its regional organisation and develops business in the Caucasus region and the so-called “Stan” countries. Through the joint venture, Gebrüder Weiss is building a strategically important platform in the Caucasus – a region that is developing into a hub between the booming markets in Asia and Europe. In of spare parts and service work (cars and trucks) Tbilisi, logistics facilities with some 10,000 m² in Georgia and exclusive distributor for many of warehouse space will be completed in early international brands in the automotive industry. 2013. Tegeta Motors Ltd. is the leading provider

Tegeta Motors Ltd. was founded in 1995 and is based in Tbilisi, Georgia.

Investment in Czech Republic: New location near Prague Gebrüder Weiss is increasing its presence on the Czech market. In Jeneč, located in the immediate vicinity of Prague, the transport and logistics company is building a new branch with an office complex and cross-docking facilities.

(from left): Authorised Representative Karel Šindelář, Reinhold Grasser (Regional Manager GW Northern Region) Ing. Pavel Burger (Mayor of Jeneč) and Harald Prohaska (Country Manager GW Czech Republic) at the ground-breaking ceremony.

The terminal will be situated in a convenient location near the international airport with easy access to major traffic routes around the Czech capital. Investments will amount to approx. 15 million euro. The groundbreaking ceremony took place in late November 2011. The terminal is built on an area of around 75,000 m². In a first phase, until the autumn of 2012, 10,000 m² of handling and logistics space (a cross-docking warehouse with 61 gates) and 3,000 m² of office space are built. Depending on the needs, further logistics areas will be added. Jeneč is the eighth location of Gebrüder Weiss in the Czech Republic. Other branches exist in Rudná, Říčany-Jažlovice, Ostrava, Modřice, České Budějovice, Hradec Králové and Prague.

Highlights 2011

Environmentally friendly and efficient: first gas-powered truck in use

“Dual-fuel drive”: along with a diesel tank, the vehicle has two 150-litre gas tanks.

Gebrüder Weiss has added the first gaspowered HGV fitted with a dual-fuel drive to its vehicle fleet at the Maria Lanzendorf (Vienna) site.

In normal operation the 40-tonne truck runs on a mixture of 70% methane gas (35% climate-neutral biogas, 35% natural gas) and 30% diesel. This reduces annual CO ² emissions by 58% compared to all-diesel vehicles. The HGV travels regularly between the sites of Gebrüder Weiss customer Siemens Austria in Vienna, enabling environmentally friendly transport management. In collaboration with project partners Salzburg AG and Siemens AG, Gebrüder Weiss had the Volvo truck converted to a dual-fuel system by Infinite GmbH in Salzburg in just two weeks. The vehicle meets Enhanced Environmentally Friendly Vehicle (EEV) requirements, presently the strictest harmful emission regulations for internal combustion engines.

Education and training opportunities pave the way to independence. Ralf Gassner inet-logistics Khon Kaen, Thailand

Everyone should have the right to free thought and free speech. Jacqueline Suter-Jester GW Zurich, Switzerland

Independence means to be in an environment that supports personal initiative and helps me to evolve. Dumitrita Diaconita GW Bucharest, Romania

My eyes are open and the choice is mine. My eyes are closed and the choice is mine. Ivailo Ruikov GW Sofia, Bulgaria

Gebrüder Weiss is currently one of the most successful and versatile transport and logistics companies in the market.

A love of mobility and the courage to try something new Alongside factors such as financial autonomy, a long-term business strategy and strong, tried and tested corporate values, the business success of Gebrüder Weiss is guaranteed by its “courage to try something new”. The transport and logistics provider has always understood how to adapt to new circumstances in a flexible manner, combining established practices with new ideas and constantly reviewing its portfolio. The service range currently extends from international transport by road, rail, sea and air to comprehensive logistics solutions covering the entire supply chain of its customers. Apart from many world-wide branches, also highlyspecialised brands contribute to this extensive service portfolio: industry solutions such as tectraxx, automotive logistics, leisure+sports

logistics and fashionet as well as subsidiaries such as x|vise, inet-logistics, dicall, Gebrüder Weiss parcel service GWP and Gebrüder Weiss Rail Cargo make the Group one of the most versatile in the market. The company’s aim of continued growth and becoming one of the best in the industry is being pursued by all divisions. However, the key to success mainly lies in the ability of the individual divisions to interact, complement and profit from each other effectively. A carefully thought-out, flexible network has thus been created, which enables Gebrüder Weiss to face the growing challenges of the logistics sector with innovative solutions and to continue to optimise existing networks and structures.

Land transport Logistics Air & Sea Parcel service Brands

Integral transport solutions Land transport forms the backbone of the traditional company Gebrüder Weiss. 70 per cent of the Group’s overall turnover was generated by this division in 2011 representing over 706 million euros. 87 branches throughout Europe have contributed to this success, as well as a forwardlooking, international focus, the continued development of platform transport and a large team of highly committed employees. Another key factor for success is the strong partner network: Gebrüder Weiss has been cooperating with the majority of its partners for several decades. In addition, the company is one of the founding members of the System Alliance Europe (SAE).

Turnover in the land transport sector increased yet again due to stable to positive economic development in Gebrüder Weiss’ core markets. Growth amounts to more than 10 per cent compared with the previous year. Gebrüder Weiss also made significant progress last year in terms of quality with GW pro.line. What was the highlight of 2011? One of the obvious highlights was the launch of GW pro.line in March 2011. This was an important milestone in the continued improvement of our general cargo services in Europe. Also worth mentioning is the successful handling of quantities during the extremely strong months

of October and November when unprecedented daily quantities were processed. The GW organisation displayed an excellent ability to work under pressure during this period in various locations in Austria. The GW pro.line catchword: Can you provide an initial summary? Production associated with our wide range of direct transport services has proven effective and operates smoothly with the integration of internal and external platforms. The costs have been in line with the market. GW pro.line provided additional impulses which support the excellent development of our general cargo transport services in Europe.

Walter Konzett Head of Product Management Land Transport

What does the term independence mean for your sector? It indicates the confidence of our customers in

Reference project

With GW pro.line, Gebr端der Weiss has been connecting its customers since 2011 to central a highly competitive industry. It also refers to and peripheral areas throughout Europe in an the financial success guaranteed by the highly even more efficient manner. GW pro.line is the professional employees working on a corponew, high-quality product line in land transport rate basis within the seamless GW organisawith daily departures, clearly defined trantion. However, independence also signifies sit times and specified quality standards. All strong, long-term international partner relagroupage transport is therefore united under tionships and networks. Our high level of com- one single brand name throughout Europe. A mitment to the network was acknowledged by comprehensive network of branches and partthe silver and bronze Partner of the Year 2010 ners guarantees a seamless service over 10.5 awards granted by the SAE in May 2011. million square kilometres. What will 2012 bring? If only I knew! (laughs) Volatility will probably remain in the markets but I believe that the situation will be significantly better than has been predicted for 2012. Personally, I am convinced that the land transport sector of Gebr端der Weiss will be able to face the challenges of 2012 in an innovative, offensive manner.

Land transport Logistics Air & Sea Parcel service Brands

More than the sum of all the parts Things often have to be done quickly. In many cases, the difference between a successful business and a washout is simply a matter of a few minutes. The magic word is efficiency. From procurement to delivery and from individual consignments to mass distribution, orange logistics develops individual solutions for the entire supply chain. Carefully thought-out, tailor-made logistics solutions and a perfectly synchronised transport network guarantee decisive progress. Intelligent warehouse logistics ensures optimal stock levels as well as a rapid flow of goods. Targeted outsourcing of business processes increases efficiency. There are 1,000 possibilities. But they all come from one single source.

Harry Stiastny Head Corporate Logistics

Service excellence is one of the basic orange values, particularly in the logistics field where individual solutions are tailor-made for each customer. GebrĂźder Weiss set new standards last year in the field of warehouse logistics, as confirmed in an interview with Harry Stiastny.

created a basic set-up in this area in order to provide a clear presentation of customer processes.

How do you see 2011? One of the highlights was definitely the consolidation of warehouse logistics Product Management in the second half of 2011. In this field, we focussed in particular on the issue of process optimisation in order to enhance the skills of our branches. Within the framework of large customer projects, we worked intensively with IT tools for supply chain management and have

of our individual logistics solutions is flexibility. We must remain flexible in order to be able to respond quickly to changing customer requirements. Stiff structures are restrictive in this respect. One of the secrets of GebrĂźder Weissâ&#x20AC;&#x2122; success is the fact that we are able to guarantee satisfaction even during difficult times, thanks to our flexibility. It is also clear, however, that the partnership cooperation with our logistics customers is a success factor, as joint solutions can be developed on this basis under changing market conditions.

What is required in order to be successful even during periods of economic crisis? The most important requirement in the case

What does independence mean in the field of logistics? For us, independence means that we are able

to create and implement tailor-made individual logistics solutions rapidly for our customers. It enables us to be flexible even in terms of required investments thanks to short decisionmaking processes. What is your outlook for 2012? This year will certainly be marked by market insecurity and a certain scepticism with regard to the global economic situation. Emphasis will be placed on sales, with an increased focus in 2012 on the customer value chain. Of course, we will also continue to work on the optimisation of existing business. Furthermore, one of our core themes will be the continued development of process know-how.

Reference project The distance between Lauterach and Singapore is 10,220 kilometres as the crow flies. The Vorarlberg high-tech company Tridonic, which specialises in individual light installations, adopted a “made in Austria” logistics solution in 2011 in order to continue to succeed in the booming Asian market in the future. Wolfgang Brunner’s team created an individual warehouse logistics system for the Tridonic branch in Singapore, the Asian hub of the company based in Dornbirn. State-of-the-art warehouse management systems and intelligent IT processes according to European standards help Tridonic to respond effectively to the leading markets in Asia, Australia and New Zealand. The assignment in the southeast Asian city state is a first for Gebrüder Weiss: For the first time outside Europe, picking takes place voucherless.

Land transport Logistics Air & Sea Parcel service Brands

Orange air and sea presence GW Air & Sea, the air and sea freight division of Gebrüder Weiss guarantees orange presence on the oceans and in the air. Whether it is Frankfurt, Chicago or Shanghai: all major air cargo hubs are covered by Gebrüder Weiss’ services. Sea freight can be shipped from any port - worldwide. GW charters fixed spaces on major routes and thus provides a reliable storage space guarantee. The monitoring of goods by means of modern IT systems and unified quality standards guarantee customers a high degree of transparency and planning security. Joe Lässer Director Air & Global Network

Not only has Gebrüder Weiss Air & Sea fully recovered from the global economic and financial crisis, it has also emerged stronger: Based on the consolidated turnover of 236.8 million euros, 2011 was by far the best year in the division’s history. This corresponds to growth of 9.4 per cent. “This success has been possible thanks to the strength of our global network,” confirms Joe Lässer in the interview. What was the highlight of 2011? An important milestone was the expansion of the South American network through our global business partner Röhlig Logistics. Our constantly expanding Air & Sea network is playing an increasingly important role within the Group. Sea freight, in particular, has seen strong growth in recent years. Transport volumes increased significantly in 2011. This success

is also due to economic reasons: in the context of our uncertain worldwide economic situation, many companies have transferred their transport routes from air to sea. The complete relocation of the previous forms of transport has not yet taken place as a result of the adaptation of the supply chain. Many companies have remained loyal to sea routes. What is the situation with regard to the expansion of the orange network? We have expanded our service portfolio in the

USA with the takeover of three companies: the new location in Boston is extremely important for transpacific transport between China and Europe. Our South American hub is in Miami. We are also now able to offer comprehensive customs services in the USA. With the acquisition of the transport specialists JHB Express in Tokyo and Osaka, we have also become a fully-fledged, internationally aligned forwarder in Japan.

Independence is extremely important for Gebrüder Weiss. How can this value be applied in every-day business? Independence for me also relates to the indi-

vidual within his decision-making area. As a service company, we rely on making quick decisions. We encourage our employees in this respect, in accordance with the regulation of approval powers. I am therefore convinced that our staff’s independence contributes substantially to corporate success. What are the plans for 2012? There are some exciting projects ahead. We will continue to invest in the Far East and are currently developing Vietnam as a Weiss-Röhlig country. We would also like to promote our relatively new but already extremely successful Project and Break Bulk business on a global scale. In order to develop high-capacity transport in south-eastern Europe, we also intend to make more use of the Danube as a traffic artery. I am also delighted that we are enjoying increasing success in the area of global human

resources development. We have implemented successful programmes in this context over recent years and are currently inspiring a considerable number of high-potential candidates to join our company. We prepare existing employees as far as possible to deal with the increasingly complex tasks presented in our international network.

Reference project The orange network created even closer links in 2011 with the continent of the future, Asia. The joint venture Weiss-Röhlig acquired the Japanese logistics specialist JHB Express based in Tokyo and Osaka. Weiss-Röhlig Japan quickly integrated the company and is continuing its air and sea freight business seamlessly. All employees continue to work for the joint venture. In addition to boosting our inner-Asian transport services, the increase in capacity will be particularly beneficial for our major trading partners in the USA and Europe.

Land transport Logistics Air & Sea Parcel service Brands

Having a passion for providing excellent services The Gebrüder Weiss parcel service (GWP) is the master of all classes. In the field of domestic parcel services, GWP provides a comprehensive 24-hour service for parcels up to 31.5 kilogrammes from Lake Constance to Lake Neusiedl. As a partner of DPD, GWP looks beyond the horizon and links Austria to the international parcel service. All service standards, such as online proof of delivery, seamless Track & Trace as well as automatic parcel insurance, are fulfilled by GWP with the same level of reliability as the Austrian market leader.

Parcel services are in vogue: the courier, express and parcel services (CEP) division was able to gain four per cent in 2011 with consolidated net sales of 122.1 million euros. These great results also reflect the high motivation of our staff, explains Andreas Winkelmayer in an interview.

What was your highlight in 2011? That was certainly our B2C project with BIPA, where we are currently shipping 4,000 parcels a month. We also strongly focussed on sustainability in the past year. For example by sending 30 per cent of all invoices by e-mail and offering regular fuel-saving training sessions for our truck drivers. A further highlight for me was the Marco Polo programme, offering our employees the opportunity to gain valuable experiences abroad. How important is independence in your field of work? Independence leaves us room for manoeuvre,

which we use for creative and courageous decisions – always in the sense of customer service, as is the case with our “primetime” product. We can listen and respond to the market better than others, because we are free to act without any dependencies.

Andreas Winkelmayer GWP Managing Director

Can success only be measured in numbers? No, it can also be measured by the level of

employee and customer satisfaction. Only happy employees contribute to the success of a company. We have a real passion for providing excellent services and for that reason there is nothing more valuable to us than positive customer feedback. And it seems we are doing things right. What's coming in 2012? We intend to expand our B2C business, for example by intensifying our successful cooperation with BIPA. And in a sustainable manner. We want to increase our shipments by rail. But above all, we are committed to our ethos of “service first”. This means we will satisfy our customers' needs to the last detail. What we do, we do right – also in 2012.

Reference project From shampoo and baby food to flip-flops: 8,500 products of the Austrian perfumery chain BIPA have been stored in the GW Maria Lanzendorf branch since June 2011. On a surface of 1,500 m ² , the BIPA products are picked and packed, before handing them over to DPD. The all-round, carefree package, which is a matter of course at Gebrüder Weiss, is rounded off with paper board containers as well as delivery and return slips that were specially designed in magenta, according to BIPA’s corporate design. Due to a sophisticated logistics concept, hair spray, shower gel and deodorant arrive at their destination within two days. For Gebrüder Weiss, BIPA is the first customer in the field of B2C – and thus the first milestone on the way to new business models.

Land transport Logistics Air & Sea Parcel service Brands

Consistently good advice rather than continually wrong numbers dicall, the call-centre subsidiary of Gebrüder Weiss offers B2B services in the inbound, outbound and training sectors, exclusively in Austria.

Florian Maurer dicall Managing Director

The orange Customer Care Centre offers online professional advice for all areas of business: from potential analysis, customer satisfaction surveys, sales preparation, consulting services and order processing through to complaints, info-hotlines, repair logistics and training for telephone service providers. Whether inbound or outbound, the customer’s wish is dicall’s command.

Florian Maurer on the successful expansion of dicall’s business: “The results in 2011 were very positive,” says Florian Maurer. In the inbound sector, the previous year’s high standards were maintained. In the outbound sector, new reference customers could be won. “We were able to position ourselves really well in 2011 because our services are based exclusively in Austria.” A logical and local approach give dicall a clear lead in terms of quality. “We represent our customers’ companies at the highest level,” explains Maurer. In 2012 dicall is continuing to focus on increasing its international presence in cooperation with GeoPost, DPD’s express and parcel service provider in Germany. “But above all we want to remain a reliable and competent partner for the Austrian market,” says Maurer.

Gebrüder Weiss’ sports industry solution

In the Olympics, the most important thing is taking part. However, with leisure+sports logistics, the Gebrüder Weiss solution for the leisure and sports industries, customers are real winners – always.

Klaus Bannwarth Product Manager leisure+sports logistics

Manufacturers and retailers benefit from logistics know-how, platform logistics, returns management and IT solutions for the sporting goods industry. Review and outlook from Klaus Bannwarth: “During 2011 we continued to expand our customer base and win new business in south-eastern Europe,” says Klaus Bannwarth. “Turnover from existing customers of leisure+sports logistics remained stable.” The sports and leisure industry has not completely escaped the effects of the economic crisis, especially in Hungary, reports Bannwarth: “its impact on people’s purchasing power is noticeable.” The Gebrüder Weiss cycle team’s victory in the Tchibo Cup did, however, help promote

leisure+sports logistics more widely. “We are making very good progress and we will continue to be systematic in our pursuit of success.” In 2012 the main event will be the Olympic Summer Games in London – a ‘home match’ for Bannwarth and his team.

Land transport Logistics Air & Sea Parcel service Brands

GW removes the last barriers for customers

With Schengen Agreement, borders within Europe have been more or less abolished – but only more or less. For customers of Gebrüder Weiss’ customs experts, there are no more barriers – and that’s the case worldwide.

Thomas Zeillinger Head of Customs at GW

Decades of experience facilitates easy crossborder business. All customs formalities and goods declarations are handled promptly, reliably and in the most efficient way. Thomas Zeillinger on the challenges facing the customs services division: “At Gebrüder Weiss Austria we crossed the 300,000 mark in 2011 with 313,672 electronic customs declarations processed – a record

since the introduction of e-zoll in 2006,” Thomas Zeillinger is delighted to report. “This consolidates our position as market leader in the customs clearance business and underlines the outstanding work and expertise of all our subsidiaries – without them, this success would not have been possible.” A key topic over the past year has been Croatia’s entry into the EU in July 2013. As Gebrüder Weiss is considered a model business by the Austrian authorities, a delegation consisting of high-ranking representatives from the Croatian customs authorities visited Gebrüder Weiss to look at customs procedures from a business perspective. 2012 will be just as challenging. “We want to raise the standard of our services even higher, despite the economic crisis,” says Zeillinger. “In 2012, too, we will consolidate our reputation in the market, due to our customs expertise.”

For me, it is essential to stay true to my inner self without being controlled by others. Vojislav Jevtic GW Maria Lanzendorf, Austria

Independence: ideal situation when you can switch off your phone, take your fishing rod and treat yourself to some days of relaxing. Petru Mihaies GW Arad, Romania

I have the freedom to make my own choices, but must be willing to live with the consequences thereof. Erich Neupert GW Wolfurt, Austria

Land transport Logistics Air & Sea Parcel service Brands

State-of-the-art logistics solutions

Forward-looking businesses need state-of-the-art solutions. The logistics experts from x|vise advise firms at every stage of their projects, from initial planning and consultation through to logistics management support.

Harry Stiastny x|vise Managing Director

When it comes to designing intelligent convenience concepts or efficient warehouse logistics, the x|vise team has many years of experience to offer. Review and outlook from Harry Stiastny: “2011 was an exciting year for us because we were able to establish ourselves more firmly in the field of production logistics consultation,”

says Harry Stiastny. For one Vorarlberg building supplies manufacturer, we produced a tailormade simulation tool to optimise transport costs. For the Vienna building supplier Sochor, the x|vise team handled the entire warehouse and process planning, including management of traffic flow through the plant. In addition to production logistics, the focus for 2012 is on the development of our general planning services for warehouse logistics, so that x|vise can guide its customers through the whole process from needs analysis through to project management and implementation. The core Austrian market will be extended, but also, as Stiastny explains: “We want to look beyond borders and remain a trendsetter in our field.”

Efficient processes and modular services from Brazil to China In 80 countries around the globe, medium-sized businesses and large concerns rely on the transport management system TMS, produced by inetlogistics, a subsidiary of Gebrüder Weiss which was founded in 1999 and is based in Dornbirn, Austria.

Wolfgang Erhart inet-logistics Managing Director

It provides supply chain partners from Brazil to China with efficient processes and modular services in one single-source system. Wolfgang Erhart on the development of inet-logistics: “We were very successful in 2011, taking another step towards increasing our international presence,” explains Wolfgang Erhart. On the one hand, inet-logistics expanded our subsidiaries in Thailand, which provide development, test and support services, and gained an additional sales subsidiary in China. On the other hand, firms in Brazil, South Africa, Singapore, Italy and the Netherlands are now using inet-logistics’ online transport management system, which is based in Vorarlberg. “In 2011 we managed the leap over the Atlantic,” says Erhart. In 2012 Erhart and team want to focus more on large customers and a global rollout. To lift the business up to the next level, this year inet-logistics is aiming for

exceptional reliability. “Our customers trust us with their core business and we want to further strengthen this confidence,” explains the Managing Director.

For me independence means having a clear identity and also the freedom to think and act outside the box. Alexander Kieslinger x|vise, Lauterach, Austria

Land transport Logistics Air & Sea Parcel service Brands

Specialist solutions for the future

The comprehensive trouble-free solution for hi-tech businesses: tectraxx offers specialist solutions for sensitive and complex logistical challenges of the future.

Bernd Breugem Head of Business Unit tectraxx

In addition to standard transport and distribution tasks, tectraxx brings added value to the hi-tech sector in the area of supply chain services. Add-on services such as call centres, consulting services and invoice processing all form part of the reliable tectraxx brand.

Bernd Breugem sums up the last year: In 2011 tectraxx focussed on further developing its high-value transport solutions through comprehensive on-site services. tectraxx has also refined its home delivery services. “This confirms that, as experts in this area, we offer our customers great added value,” says Bernd Breugem. Together with partners from the Teneso network, the technical distribution branch was able to expand once again and in 2012 Breugem and his team want to further advance their services in this area. Thanks to tectraxx expertise and its own IT development, this year the repair logistics team were also able to offer improved transparency in the whole delivery process. “The combination of services offers an attractive package of unique, highvalue solutions. For tectraxx this will be another stage in our development in 2012,” explains Breugem.

Land transport Logistics Air & Sea Parcel service Brands

Expert solutions for railway logistics

Making the railway the future is the motto of GW Rail Cargo, the rail transport member of the orange family.

Walter Dolezal GW Rail Cargo Managing Director

Every year since 1993, almost a million tons of freight have been transported by this environmentally friendly, low-carbon method – not just in Austria, but in the whole of Europe. And completely unaffected by traffic jams. Walter Dolezal on developments at GW Rail Cargo: For GW Rail Cargo, 2011 saw a large contract from the oil industry, with 60,000 tons of the aviation fuel kerosene being transported to Schwechat near Vienna and 35,000 tons being transported to Munich airport. The procedure involved the exact coordination of loading times at the Slovenian port of Koper, train routes and unloading time slots at the storage facility in Munich. “Both contracts were carried out to the complete satisfaction of the customer,” Walter Dolezal is pleased to report. In 2011 a

total of 800,000 tons of freight were handled by GW Rail Cargo. In 2012 Dolezal and his team will focus again on southern and south-eastern Europe, working closely with European rail companies. “In 2012 GW Rail Cargo will continue to stand for expert solutions in the field of railway logistics,” says Dolezal.

Top-class modern logistics services

There’s more to a modern car than just HP and cc; there is also a whole load of logistics involved. automotive logistics, Gebrüder Weiss’ competence and solutions centre for the automotive trade is leading the way for modern logistics services.

Kurt Pichler Head of Business Development Automotive

Europe’s most renowned manufacturers, wholesalers and retailers rely on its efficient supply chain management. Review and outlook from Kurt Pichler: “In 2011 our priority was to retain and consolidate our existing position,” explains Kurt Pichler. With plenty of new customers, new markets are opening up for us, above all in south-eastern Europe and in the area of full truckload traffic (FTL). There have also been interesting discussions in the areas of general cargo and inbound traffic. For 2012, Gebrüder Weiss automotive logistics is setting its sights on increased business from existing customers. Moreover, the focus will be on winning new customers in central and eastern Europe, cross-

selling activities and key accounting. “We want to penetrate more deeply into the automotive sector and impress new customers with our competence in this specific, challenging field of business,” says Pichler.

In my opinion, time, freedom, equality and honesty towards others are the most valuable commodities. I move forward both in my private and business life by discovering and trying out new things as I go along. Annamรกria Duzmath GW Dunaharaszti, Hungary

Independence to me is the freedom to make decisions which will effect your own personal way of life as you choose to live it, without the oppression or dictation of a so-called higher governing or dictatorial power. Mark McCullough Weiss-RĂśhlig Chicago, USA

It is important for me to shape my own life. We alone are responsible for the course of our lives. Sonja Dorner GW Kennelbach, Austria

Over the years I have found some mentors at GW who helped me on my path to success. In our industry, success is only possible being part of a team. Because being independent doesnâ&#x20AC;&#x2122;t mean that you have to do everything alone! Andrei Ene GW Bucharest, Romania

Independence always takes two: one to enjoy it and one to allow it to happen.

Everyone wants to be able to behave in a free and autonomous way. But what does independence actually mean? How does it manifest itself? And how can it be maintained? Free at last! Everyone knows that great summer feeling you get when the rippling sea you’ve been eagerly anticipating suddenly appears on the horizon after hours of driving. The mere sight of that distant blue ribbon awakens longforgotten memories of past holidays. Likewise, everyone knows and loves the exciting and exotic scents of foreign cities, or the sense of freedom you experience when you’re just a stone’s throw from your mountain shelter in the

middle of nowhere, and can finally forget all the stresses and strains of urban life and take a rest from work. At last there’s no alarm clock to interrupt your deep sleep every morning, no set time to get to the office, no meetings, no travel plans and no business trips – at least not for a week or two. Independence and relaxation: that’s what millions of Europeans want from their summer holidays year after year. Holidays are the loveliest time of year for many people and the time when they generally succeed in achieving the desired sense of independence and relaxation. However, closer examination shows that more and more people and organisations are struggling to achieve the same in

John Donne (b. 22 January 1572 in London; d. 31 March 1631 in London) was an English writer and the most influential of the metaphysical poets. His works include sermons, religious poems, Latin translations, epigrams, elegies, songs and sonnets. Source: Wikipedia

their day-to-day lives and activities. Everyone wants to be able to behave in a free and autonomous way. But what does independence actually mean? How does it manifest itself and how does it become apparent? And what can you do to achieve, protect and maintain your own independence? It’s time to take a closer look at a fundamental concept of modern life. Freedom, not isolation “No man is an island, entire of itself; every man is a piece of the continent, a part of the main.” John Donne, an English poet who philosophised about the metaphysical phenomena of human existence in the 16 th century, was already well acquainted with the peculiar characteristic of human freedom almost 500 years ago. Complete independence is almost impossible in the age of global networking, whether it is through social networks on the internet, such as Facebook, Twitter and Xing, or through economic integration in the global market. And yet inde-

pendence is considered to be something of fundamental value, not only in the national and political sense, but also in an economic context. Every company is striving to make a commercial profit without being constrained by directives; establish an organisational culture that enables every link in the chain to function and work at its best; and invest in long-term visions, rather than having to respond to short-term currency fluctuations. It’s a marathon, not a sprint The route to independence is generally not a

sprint, but a marathon. Only people who save their strength and have something in reserve for times of need will be able to make the surge at the decisive moment and reach their goal. After all every freedom must be fought for. When Thomas Jefferson gained independence for his country in 1776 and made his preamble to the King of England, he was laying the foundations for what is today the most powerful and rich-

independence

No man is an island, entire of itself; every man is a piece of the continent, a part of the main. Thomas Jefferson (b. 13 April 1743 in Shadwell near Charlottesville, Virginia; d. 4 July 1826 at Monticello near Charlottesville, Virginia) was the third President of the United States (1801– 1809), the principal author of the United States Declaration of Independence and one of America’s

est nation in the world – the United States of America. He said that the dependence of the thirteen colonies on Great Britain was hindering trade, bringing corruption into the administration, torpedoing justice and impeding the political process. Enough reasons to throw down the gauntlet to London, Jefferson decided, as he declared the USA to be independent in the middle of the bloody chaos of war. In international law, sovereignty is defined as the fundamental independence of a country from other countries and its right to rule on matters relating to its own national constitution. Even today, nations are striving for independence and the right to control their own future. The United Nations (UN) grants independence to every nation – at least in theory. Nonetheless independence has its own cost. Remaining independent together Friction is created when the independence of one party restricts the independence of

another. Violent conflicts are often the result of this kind of activism. In the age of global networking and the interconnection of nations and societies, it’s the end of the road for the old idea of the independent state. More and more countries are giving up elements of their sovereignty to supra-national organisations such as the European Union (EU), the UN or, in times of financial crisis, the World Bank. Countries can often achieve more when they work together rather than pursuing an isolated desire for absolute independence. The more we cooperate at international level and the more intensive this is, the less independent we are, but then there is also less danger of violent conflicts being played out. The EU, which comprises a group of independent countries and economies, was established

most influential political philosophers. Source: Wikipedia

in the wake of the horror of the Second World War on the basis of just this belief.

independence

Immanuel Kant (b. 22 April 1724 in Königsberg; d. 12 February 1804 in Königsberg) was a German philosopher from the Age of Enlightenment. He is one of the most influential exponents of Western philosophy. Source: Wikipedia

The boundaries of independence Independence is not an end in itself. Like in an orchestra, where every instrument gives up a part of its independence for the benefit of musical harmony, countries must also make compromises from time to time like all other social structures. Parliamentarians, for example, are guaranteed an independent mandate in most democratic countries. Whether they rely on this in a vote or whether they feel the compulsion to vote, depends on each individual. Philosophers have been racking their brains about the boundaries of independence for many hundreds of years. Immanuel Kant, for example, saw independence as the opportunity for people to determine who and what they are in their capacity as intelligent beings. Striving too hard for independence can lead to self-determination becoming a problem – particularly when it is viewed from a social perspective such as isolation. Living together is only possible when people have the opportunity to play an independent

role in social processes. This has long been true, not only in politics. Independence isn’t given to us for free. Success is a prerequisite for independence. Simply put, you can only act, live and manage matters free from interventions if you can afford to. When young adults gradually break away from the parental home, they can only reach their desired freedom in the long-term if they can provide their own food, a roof over their heads and everything else that comes with the adult world. A country is no more in a position to do without partnerships, whether of a strategic, political or commercial nature, than a company is. The stronger the partnership, the more impressive the external impact. Often all that is needed is cooperation with competitors. In times of densely networked international economies and the eagerness for short-term profits in many

Anyone who thinks in generations is not looking for quick wins.

equity markets, the value of independence is catching on more and more in peopleâ&#x20AC;&#x2122;s minds. Anyone who doesnâ&#x20AC;&#x2122;t think in quarters but in generations is no longer looking for a quick win on the stock markets, but instead is looking for sustainable solutions in order to preserve their independence. Today, strong partnerships and collaboration guarantee an individualâ&#x20AC;&#x2122;s independence in more and more market sectors.

in a parent-child relationship. It also requires dependability. Can I trust the other person with enough personal responsibility to let them live independently? Will I manage to leave my desire for control to one side for a moment when the other person is striving for independence? Independence always takes two: one person to enjoy it and another to allow it to happen. It is not only to be found on the beach or in an Alpine hut.

No independence without dependability After all independence also means being the architect of your own good fortune. For example, the more successful a division of a company is, the more customers it attracts or the more turnover it generates, the more likely head office will let it have a free rein with its projects. It is also fair to conclude that a department can demonstrate more success when it can act independently and flexibly. Granting another person independence has a lot to do with trust, and not only when it involves a conflict situation

Independence requires strong partnerships An independent person is someone who strives for freedom and autonomy, and who needs their own space in a partnership. However an independent person is also someone who has a partner by their side to give them encouragement and complement their strengths. Effective partnerships profit from both. For Gebrüder Weiss, independence and partnership are not contradictory. Autonomy has given the company the opportunity to follow its long-term vision. However joint partnerships, collaborations and strategic alliances can also make use of the synergies and strengths of a collective group. This extra benefit is worth taking a look at. Partnerships protect the commercial strengths of the group and can improve the profitability and competitiveness of the cooperating companies. In this sense, the concept of a partnership means extra freedom

to act and grow, as well as maintain a strong presence on the market. This improves the independence of all partners that are involved. Over the last few decades, Gebrüder Weiss has formed a tight partner network throughout Europe that is as close to the market and as flexible as possible, and, above all, offers regional expertise. The objective for each collaboration is to bring together the best from all systems and divide up the activities and areas of responsibility in a sensible manner. That’s the only way for us to provide an all-round and efficient service to our shared customer base. On the following pages, four long-standing partners, representing all GW partners, give their thoughts on independence and partnership, and present their experiences of cooperating with Gebrüder Weiss.

Partners

35 years of working in partnership – a success story Gebrüder Weiss and Hellmann Worldwide Logistics have been working together since 1 October 1977. Initially they collaborated on transport operations from Hellmann’s offices in northern Germany to and from Austria. In 1991 Hungary was added, followed in 2008 by five other countries where Gebrüder Weiss is represented.

What makes a partnership of independent companies last over many decades? It’s down to the many similarities between the two companies. Gebrüder Weiss values entrepreneurial independence in exactly the same way that Hellmann does. We are proud to be a family-owned company in which sustainability plays a hugely important role. The company will be passed on to the next generation and that gives security to its employees and customers. Swift decision-making processes and the ability to operate the business freely make us successful in a market that seems to be changing continuously and ever more quickly. We have also been joint members of the System Alliance Europe (SAE) since its foundation. Such a long association creates confidence. The employees of both companies know each other and take part in joint workshops to continually improve processes. The regular measurement and evaluation of quality and development of common targets strengthens the sense of community and the unconditional desire to give an outstanding performance. Over the years, many friendships have emerged. What could be better than continually working on this basis to make improvements for the benefit of our customers. Klaus Hellmann Managing Partner

Hellmann Worldwide Logistics GmbH & Co. KG Hellmann Worldwide Logistics is one of the leading global logistics providers. The company was established in 1871 by Carl Heinrich Hellmann as a one-man operation and today is managed by the fourth generation – Carl’s great-grandsons Jost and Klaus Hellmann. Hellmann owns 211 branch offices in 48 countries and employs 9,228 people worldwide. Its head office is in Osnabrück, Germany.

Enough room for well-capitalised and long-established independent players Our partnership with GebrĂźder Weiss is long-standing and very successful. We have developed joint services together based on daily departures between the UK and Austria, Bulgaria, Slovenia, Croatia, Romania, Hungary, Slovakia and the Czech Republic.

Davies Turner is one of the UKâ&#x20AC;&#x2122;s leading independent freight forwarders. With headquarters in London and seventeen other branches across the UK and Ireland, the still familyowned company employs more than 750 people. Davies Turner was founded in 1870 by Alfred Davies and is now run by his greatgrandsons Michael and Philip Stephenson.

We are both members of Systems Alliance Europe, a groupage network of independent companies around Europe, sharing certain IT and ISO quality standards and communicating via an internet-based track and trace system. This collective network enables us to offer competitively priced global transport solutions, combining market coverage as wide as any multinational competitor whilst retaining the advantage of genuine local market knowledge. The fact that we have worked with so many of our partners around the world for many years suggests that independence within a cooperative framework suits our business and suits our ever growing customer base. The polarisation of the logistics industry is not something that unduly worries us, because the more mergers and acquisitions there are amongst international freight and logistics companies, the more room it leaves for well-capitalised and longestablished independent players to offer services that customers cannot get elsewhere. The essence of such companies is that owners, staff and management are working closely together. This makes for great motivation at all levels, and speed of decisionmaking. The bigger the major multinationals become the better, because they leave economic areas that are not suitable for them to take on but which we can move into. Freight consolidations and niche markets are just two examples. We believe that there are going to be many such opportunities for us over the next few years. Michael Stephenson Joint Managing Director

Partners

The recipe for success for companies that are built to last The freight forwarder Albini & Pitigliani, founded/established in 1945, is now in its third generation of family ownership. The spirit of the founders is still alive and widespread among all parts of the company by its core management that is usually selected from within its own ranks: managers and directors have typically spent most of their professional life at the ALPI Group and completed many training sessions before getting their top positions. Growing our management from within may sound “old style” today but it guarantees that our entrepreneurial spirit is shared by all parties involved. Directors, managers and employees alike are treated as a part of a special team and they are able to communicate this emotional environment to our customers. As a family company, we appreciate the importance of partnerships and collaboration. In reaching out for business partners around the world, we always look for similarities in the business model and attitude. What we have experienced in our longterm relationship with Gebrüder Weiss is that “family touch” that only great companies can keep for a long time; that mix of deep competence and human understanding that can turn difficult matters into simple solutions and tough decisions into smooth agreements. We are proud to be a partner of Gebrüder Weiss as we recognise the same emotional environment, the same entrepreneurial independence and the same long-term approach we express in our business. That’s the recipe for success for companies that are built to last. Ferdinando Albini CEO

Albini & Pitigliani SpA, generally known as the ALPI Group, is a leading international freight forwarder based in Prato, Italy. With over 60 offices around the world and more than 400 destinations managed, the company ranks among the biggest Italian family-owned companies in the logistics industry. Albini & Pitigliani SpA has established bestpractice standards in ground transportation, air and sea freight, customs services and supply chain management.

Two traditional companies with a long history grow together In 1999, owner-managed companies Gebrüder Weiss and Röhlig decided to enter into an alliance. This partnership has enabled both sides to build their network together and open joint venture subsidiaries in new countries. This exceptionally successful collaboration recently celebrated its ten-year anniversary.

Röhlig & Co. Holding GmbH & Co. KG Since 1852, Röhlig has been tackling the challenge of the increasing complexity of global logistics. The core business of this owner-managed company is sea and air freight, as well as project logistics. More than 2,000 employees from over 70 nations work for Röhlig in 31 countries. The head office is in Bremen (Germany).

Why does independence play an important role in this partnership? Röhlig believes that independence is a major asset. It enables us to retain control over our future and to be free to decide what direction to take. Neither banks nor shareholders should be able to decide this. Gebrüder Weiss has retained its independence even longer than Röhlig. During its history, Röhlig has already experienced how difficult it can be to maintain the status of an independent company when there are non-family shareholders. The current majority shareholder, Thomas W. Herwig, bought back this share of the company in 1994 with the aim of being able to pass on a strong and independent company to his sons. The very successful collaboration between the two companies Gebrüder Weiss and Röhlig has also always been characterised by the fact that we have both wanted to remain independent. In my view, it is this that has made it so successful. For me personally, independence principally means the freedom to be able to preserve certain principles – to pursue long-term goals as a family-led company and to promote the values of trust and fairness. Independence allows us to give our employees a great deal of freedom in their decision-making and to encourage them in their development. Ulrike Baum Chief Human Resource Officer

Headquarters Gebrüder Weiss Gesellschaft m.b.H. 6923 Lauterach Austria Bundesstraße 110 T +43.5574.696.0 F +43.59006.2609 service@gw-world.com www.gw-world.com

Land transport Austria Gebrüder Weiss Gesellschaft m.b.H. 6700 Bludenz Äuleweg 14-16 T +43.5574.696.0 F +43.5574.696.2795 gw.bludenz@gw-world.com Gebrüder Weiss Gesellschaft m.b.H. 6800 Feldkirch Reichsstraße 149 T +43.5574.696.0 F +43.5574.696.2725 gw.feldkirch@gw-world.com Gebrüder Weiss Gesellschaft m.b.H. 8055 Graz Alte Poststraße 376 T +43.316.2904.0 F +43.316.296515 gw.graz@gw-world.com Gebrüder Weiss Gesellschaft m.b.H. 6060 Hall Löfflerweg 35 T +43.5223.206.0 F +43.5223.206.324 gw.hall@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 5020 Salzburg Robinigstraße 57 T +43.662.88912.0 F +43.662.88912.3800 gw.salzburg@gw-world.com

Gebrüder Weiss GmbH 90431 Nuremberg Kirchhoffstraße 2 T +49.911.958886.5980 F +49.911.958886.5981 ee-nuernberg@ gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 6923 Lauterach Bundesstraße 110 T +43.5574.696.0 F +43.5.9006.2600 gw.lauterach@ gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 4600 Wels Terminalstraße 91 T +43.732.7655.0 F +43.732.7655.9310 gw.ooe@gw-world.com

Gebrüder Weiss GmbH 94036 Passau Industriestraße 14b T +49.851.807.5900 F +49.851.807.5910 service.passau@ gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 4020 Linz Prinz-Eugen-Straße 33 T +43.732.7655.0 F +43.732.7655.4480 gw.ooe@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 6961 Wolfurt-Bahnhof Senderstraße 26 T +43.5574.696.0 F +43.5574.696.1110 gw.wolfurt@gw-world.com

Switzerland

Gebrüder Weiss Gesellschaft m.b.H. 2326 Maria Lanzendorf Wiener Straße 26 T +43.1.79799.0 F +43.1.79799.7100 gw.wien@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 6300 Wörgl Gewerbepark 9 T +43.5332.70011 F +43.5332.70011.3319 gw.woergl@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. 9063 Maria Saal Wutschein 46 T +43.4223.5050.0 F +43.4223.5050.3500 gw.kaernten@gw-world.com

Germany

Gebrüder Weiss Gesellschaft m.b.H. 6921 Kennelbach Friedrich-Schindler-Straße 12 T +43.5574.696.0 F +43.5.9006.1499

Gebrüder Weiss Gesellschaft m.b.H. 3380 Pöchlarn Manker Straße 55 T +43.2757.4004.0 F +43.2757.4004.4860 gw.poechlarn@gw-world.com

Gebrüder Weiss GmbH 88131 Lindau Heuriedweg 20 T +49.8382.708.0 F +49.8382.708.300 service.lindau@gw-world.com Gebrüder Weiss GmbH 87700 Memmingen Karatasstraße 6 T +49.8331.49825.0 F +49.8331.49825.838 service.memmingen@ gw-world.com

Gebrüder Weiss AG 9423 Altenrhein Werftstrasse 1 T +41.58.458.5511 F +41.58.458.5522 kundencenter.schweiz@ gw-world.com Gebrüder Weiss AG 4133 Pratteln Dürrenhübelstrasse 4 T +41.58.458.5015 F +41.58.458.5055 service.basel@ gw-world.com Bosnia-Herzegovina Gebrüder Weiss d.o.o. 71000 Sarajevo Dzemala Bijedica bb T +387.33.777.500 F +387.33.777.504 gw.bosnia@gw-world.com

Bulgaria Gebrüder Weiss EOOD 6100 Kazanlak Nikola Petkov Blv. 37A T +359.431.625.73 F +359.431.641.95 ilia.iliev@gw-world.com Gebrüder Weiss EOOD 1582 Sofia Prof. Tzvetan Lazarov Blvd. 97 T +359.2.9700.400 F +359.2.9700.431 gw-bulgaria@gw-world.com Croatia

Gebrüder Weiss spol. s.r.o. 25219 Rudná K Vypichu 986 T +420.311.659.659 F +420.311.659.110 gw.czech@gw-world.com Gebrüder Weiss spol. s.r.o. 252 19 Rudná K Vypichu 1138 T +420.311.549.601 F +420.311.549.654 gw.czech@gw-world.com Georgia

Gebrüder Weiss d.o.o. 10000 Zagreb Jankomir 25 T +385.1.3436.945 F +385.1.3871.834 gw.croatia@gw-world.com

Gebrüder Weiss LLC 0131 Tbilisi #5, 12 km D.Agmashenebeli Alley T +995.32 224 44 44.1028 F +995.32 224 44 44 aleksandre.kharlamov@ gw-world.com

Czech Republic

Hungary

Gebrüder Weiss spol. s.r.o. 370 01 České Budějovice Žerotínova 1 T +420.387.315.468 F +420.387.315.470 gw.czech@gw-world.com

Gebrüder Weiss Kft 2330 Dunaharaszti Raktár u. 2. T +36.24.506.700 F +36.24.506.705 gw.hungary@ gw-world.com

Gebrüder Weiss spol. s.r.o. 500 03 Hradec Králové Slezské předměstí Vavákova 963 T +420.724 634 200 provoz.hradec@gw-world.com Gebrüder Weiss spol. s.r.o. 664 42 Modřice Central Trade Park Modřice Evropská 870 T +420.548.427.221 F +420.547.217.102 gw.czech@gw-world.com Gebrüder Weiss spol. s.r.o. 720 00 Ostrava-Hrabová Na Rovince 876 T +420.596.613.119 F +420.597.010.123 gw.czech@gw-world.com Gebrüder Weiss spol. s.r.o. 251 01 Říčany-Jažlovice Zděbradská 94 T +420.323.209.240 F +420.323.209.200 gw.czech@gw-world.com

Gebrüder Weiss Kft 4087 Hajdúdorog Gáti utca 36 T +36.24.506.812 F +36.24.506.810 gw.hajdu@gw-world.com Gebrüder Weiss – Honold Kft 9200 Mosonmagyaróvár Éger utca, Hrsz. 5791 T +36.24.506.753 F +36.24.506.755 office.continental@ weiss-honold.com

Montenegro Gebrüder Weiss d.o.o. 81410 Danilovgrad Curilac bb T +382.77.273.275/276 F +382.77.273.277 office.podgorica@ gw-world.com Romania Gebrüder Weiss S.R.L. 310299 Arad Ogorului Street, nr FN Cefin Logistic Parc Zona Industriala Sud T +40.357.423.913 F +40.357.423.899 office.ro@gw-world.com Gebrüder Weiss S.R.L. 600344 Bacau Str.Bradului, Nr. 158C T +40.334.405.412 F +40.334.405.413 office.ro@gw-world.com Gebrüder Weiss S.R.L. 087015 Bolintin Deal Str. Ithaca nr.1000 T +40.372.678.500 F +40.372.678.551 office.ro@gw-world.com Gebrüder Weiss S.R.L. 400397 Cluj Napoca Str. Traian Vuia, Nr 156 Jud Cluj T +40.372.770.896 F +40.372.770.899 office.ro@gw-world.com Gebrüder Weiss S.R.L. 200440 Craiova Incinta Popeci Utilaj Greu Strada Tehnicii, nr 1, birou C9 T +40.372 678 485 F +40.372 874 304 office.ro@gw-world.com

Macedonia Gebrüder Weiss DOOEL 1041 Skopje 24th Street, No 39 Sub Ilinden T +389.2.2580.870 F +389.2.2580.871 gw.macedonia@ gw-world.com

Gebrüder Weiss S.R.L. 410515 Oradea Strada Lugojului nr 41, et 2 T +40.359 467 441 F +40.359 467 441 office.ro@gw-world.com

Gebrüder Weiss S.R.L. 557260 Sibiu Str. Banatului, Nr. 2 Parcul Industrial Selimbar T +40.369.438.655 F +40.369.438.656 office.ro@gw-world.com Serbia Gebrüder Weiss D.O.O. 11272 Dobanovci Beogradska bb T +381.11.3715.200 F +381.11.3715.201 gw.serbia@gw-world.com Gebrüder Weiss D.O.O. 34000 Kragujevac Brace Poljakovic 16 T +381.34 301 378 F +381.34 301 379 gw.serbia@gw-world.com Gebrüder Weiss D.O.O. 16203 Vucje Strojkovce T +381.16 230 430 F +381.16 230 402 gw.serbia@gw-world.com Slovakia Gebrüder Weiss s.r.o. 01401 Bytca Hlavná 1400 T +421.41.232.6675 F +421.41.232.6674 gw.slovakia@gw-world.com Gebrüder Weiss s.r.o. 082 53 Presov-Petrovany Petrovany-Vysielac 573 T +421.51 321 6684 F +421.51 321 6685 zakaznicky.servis@ gw-world.com Gebrüder Weiss s.r.o. 903 01 Senec Dial’ničná cesta 20 T +421.2.3306.6500 F +421.2.3306.6516 gw.slovakia@gw-world.com Gebrüder Weiss s.r.o. 960 01 Zvolen Lieskovská cesta 2279 T +421.45 232 6692 F +421.45 232 6673 zakaznicky.servis@ gw-world.com

Slovenia Gebrüder Weiss d.o.o. 1000 Ljubljana Celovska cesta 492 T +386.1.5134550 F +386.1.5134564 gw.slovenia@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Linz 4063 Hörsching Flughafen Linz-Hörsching Flughafenstraße 1 T +43.732.7655.9252 F +43.732.7655.9256 air-sea-linz@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Wolfurt – HOH Airport 6960 Wolfurt Senderstraße 34 T +43.5574.696.0 F +43.5.9006.1920 air-sea-wolfurt@gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Vienna 2326 Maria Lanzendorf Wiener Straße 26 T +43.1.79.799.7703 F +43.1.79.799.7771 air-sea-sales-vienna@ gw-world.com

Germany

Turkey Gebrüder Weiss G.m.b.H. 34396 Maslak, Istanbul Türkiye İrtibat Bürosu Ayazaga Mahallesi, Meydan Sokak No: 1 Beybi Giz Plaza, Kat: 27, Ofis No: 2707 T +90.212.3356417.18 F +90.212.3352500 misel.yakop@gw-world.com Ukraine TOW Gebrüder Weiss 04070 Kiev Naberezhno-Khreschatytska 3-A T +380.44.5361258 F +380.44.4943975 valeriy.bordyuk@ gw-world.kiev.ua TOW Gebrüder Weiss 89600 Mukachevo Wul. Kooperatiwna 46, Techno Center »Karpati« Zakarpatska T +380.3131.37973 F +380.3131.37973 aram.pohosyan@ gw-world.com

Air & Sea Austria Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Innsbruck 6060 Hall Löfflerweg 35 T +43.5223.206.352 F +43.5223.206.482 air-sea-innsbruck@ gw-world.com

Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Salzburg 5020 Salzburg Robinigstraße 57 T +43.662.88912.3700 F +43.662.88912.3809 air-sea-salzburg@ gw-world.com Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Vienna 1300 Vienna-Schwechat VIE-Speditionsgeb. Obj. 263/1 T +43.1.7007.32444 F +43.1.7007.33329 air-sea-sales-vienna@ gw-world.com Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Graz 8402 Werndorf Am Terminal 1c T +43.316.2904.9405 F +43.316.2904.9412 air-sea-graz@gw-world.com

Gebrüder Weiss d.o.o. Air & Sea Terminal Sarajevo 71000 Sarajevo Dzemala Bijedica bb T +387.33.777.505 F +387.33.777.504 airsea.sarajevo@ gw-world.com Bulgaria

Weiss Ocean+Air Cargo GmbH 20459 Hamburg Herrengraben 3 T +49.40.54005.0 F +49.40.54005.3932 office@woac.de Switzerland

Gebrüder Weiss Gesellschaft m.b.H. Air & Sea Terminal Klagenfurt 9063 Maria Saal Wutschein 46 T +43.4223.5050.3485 F +43.4223.5050.3503 air-sea-klagenfurt@ gw-world.com

Bosnia-Herzegovina

Gebrüder Weiss AG Air & Sea Terminal Basel 4133 Pratteln 1 Dürrenhübelstrasse 4 T +41.58.458.5171 F +41.58.458.5179 air-sea-basel@ gw-world.com Gebrüder Weiss AG Air & Sea Terminal Zurich 8058 Zurich Airport Frachthof West T +41.58.458.5200 F +41.58.458.5248 air-sea-zuerich@ gw-world.com Aersped AG International 8058 Zurich Airport Frachthof West T +41.58.458.5600 F +41.58.458.5635 aersped@aersped.ch Gebrüder Weiss Freight Factory International AG 8058 Zurich Airport Frachthof West T +41.58.458.5647 F +41.58.458.5649 info@ffiag.ch

Gebrüder Weiss EOOD Air & Sea Terminal Sofia 1582 Sofia Prof. Tzvetan Lazarov Blvd. 97 T +359.2.9700.400 F +359.2.9700.456 air-sea-sofia@gw-world.com Croatia Gebrüder Weiss d.o.o. Air & Sea Terminal Zagreb 10150 Zagreb-Airport Pleso b.b., P.O. Box 30 T +385.1.6265.211 F +385.1.6265.491 air-sea-zagreb@gw-world.com Czech Republic Gebrüder Weiss spol. s.r.o. Air & Sea Terminal Ostrava 720 00 Ostrava-Hrabová Na Rovince 876 T +420.597.010.120 F +420.597.010.123 air-sea-ostrava@gw-world.com Gebrüder Weiss spol. s.r.o. Air & Sea Terminal Prague 16008 Prague Terminál Menzies/K letisti 57 T +420.220.113.653 F +420.224.281.054 air-sea-prague@gw-world.com Hungary Gebrüder Weiss Kft Air & Sea Terminal Budapest 2220 Vecsés Airport Business Park Lőrinci út 59, C4. Épület T +36.24.506.780 F +36.29.352.901 air-sea-budapest@ gw-world.com

Italy

Slovenia

Brigl Weiss Air & Sea Cargo GmbH 39100 Bozen Mitterhoferstraße 1 T +39.0471.246.276 F +39.0471.246.180 info@briglweiss.it

Gebrüder Weiss d.o.o. Air & Sea Terminal Brnik 4210 Brnik-Aerodrom Airport Ljubljana T+386.4.201.8490 F+386.4.201.8494 air-sea-ljubljana@ gw-world.com

Romania Gebrüder Weiss S.R.L. Air & Sea Terminal Bucuresti 012101 Bucuresti Blvd. Expozitiei nr. 1, Etaj 8 T +40.372.67.8520 F +40.372.67.8539 air-sea-bucuresti@ gw-world.com Gebrüder Weiss S.R.L. Air & Sea Terminal Cluj 400397 Cluj-Napoca Str. Traian Vuia nr. 156 T +40.372.678.572 F +40.364.730.687 air-sea-cluj@gw-world.com Gebrüder Weiss S.R.L. Air & Sea Terminal Constanta Port Constanta Sud – Agigea CMB, Etaj 2, Cam. 106B T +40.241.480.955 F +40.241.480.958 air-sea-constanta@ gw-world.com Serbia Cargo T. Weiss d.o.o. Air & Sea Terminal Belgrade 11070 Novi Beograd Milutina Milankovica 23, ulaz 1 T +381.11.311.5441 F +381.11.311.0547 air-sea-belgrade@ gw-world.com Slovakia Gebrüder Weiss s.r.o. Air & Sea Terminal Bratislava 821 04 Bratislava Mokráň záhon 4 T +421.2.3306.6584 F +421.2.3306.6514 air-sea-bratislava@ gw-world.com

Gebrüder Weiss d.o.o. Air & Sea Terminal Koper 6000 Koper Koper Seaport Ankaranska cesta 7b T +386.5.6638.530 F +386.5.6638.535 air-sea-koper@ gw-world.com Ukraine TOW Gebrüder Weiss Air & Sea Terminal Kiev 04070 Kiev 3-a NaberezhnoKhreschatytska Str., of 23 T +380.44.536.1258 F +380.44.494.3975 nickolay.tsarkov@ gw-world.kiev.ua

Weiss-Rohlig Canada Weiss-Rohlig Canada Inc Dorval (Montreal) QC H9S 5J9 185 Dorval Avenue, Suite 301A T +1.514.633.0006 F +1.514.631.3330 info-mtl@weiss-rohlig.com Weiss-Rohlig Canada Inc Toronto, ON M9C 5E9 703 Evans Avenue, Suite 201 T +1.416.621.1600 F +1.416.621.5656 info-tor@weiss-rohlig.com

Weiss-Rohlig China Co., Ltd. 130033 Changchun Rm 101, JIT Mansion, No. 3033 Pudong Road economic and technological dev zone T +86.431.8469.9983 F +86.431.8469.9973 yu.wu@weiss-rohlig.net

Weiss-Rohlig China Co., Ltd. Ningbo Branch 315010 Ningbo Room 8608 Howard Johnson Office No. 230, Liuting Street T +86.574.2788.8201 F +86.574.2788.8200 ningbo@weiss-rohlig.net

Weiss-Rohlig China Ltd. Chengdu Representative Office 610041 Chengdu Unit I, 6th Floor Guoxin Mansion No. 77 Xiyu Street T+86.28.8619.8000 F+86.28.8619.8001 chengdu@weiss-rohlig.net

Weiss-Rohlig China Co., Ltd. Qingdao Branch 266003 Qingdao Rm 3C-1, Huiquan Dynasty Hotel No. 9 Nan Hai Road T +86.532.8607.7890 F +86.532.8287.6140 qingdao@weiss-rohlig.net

Weiss-Rohlig China Ltd. Chongqing Representative Office 400020 Chongqing Unit 1005, Jia Nian Hua Tower No. 9 Walking Street T +86.23.8679.2891 F +86.23.8679.2893 chongqing@weiss-rohlig.net Weiss-Rohlig China Co., Ltd. Dalian Branch 116000 Dalian Rm 2110, MingShi Fortune Center No. 20A, GangWan Road, Zhongshan District T +86.411.3956.9111/39569222 F +86.411.3956.9000 dalian@weiss-rohlig.net Weiss-Rohlig Hong Kong Ltd. 510620 Guangzhou Unit 2046, Vili International Building No,167 Linhe Xi Road Tianhe District T +86.20.38395088 F +86.20.38104900 info-guangzhou@ weiss-rohlig.com

China Weiss-Rohlig China Co.,Ltd. Beijing Branch 100027 Beijing F-7-F, Fu Hua Mansion No. 8 Chaoyang Men Avenue (N) T +86.10.6554.1916 F +86.10.6554.3090 beijing@weiss-rohlig.net

Weiss-Rohlig China Co., Ltd. Nanjing Branch 210018 Nanjing Rm 1502 Zifeng Tower (Podium) No. 8 Zhongshan North Road T +86.25.8681.6006 F +86.25.8681.6007 nanjing@weiss-rohlig.net

Weiss-Rohlig China Co., Ltd. 200021 Shanghai Rm 1712-1719 1 Corporate Avenue No. 222 Hubin Road T +86.21.6340.6000 F +86.21.6340.6858 shanghai@weiss-rohlig.net Weiss-Rohlig Int’l Forwarding (Shenzhen) Co. Ltd. 518001 Shenzhen World Finance Centre, Tower A Suite 6B No. 4003, East Shennan Road Luo Hu District T +86.755.3306.3200 F +86.755.3306.3220 info-shenzhen@ weiss-rohlig.com Weiss-Rohlig China Co., Ltd. Tianjin Branch 300042 Tianjin B22 D-E Mansion of Triumphal Arch No 66 Nanjing Road Hexi District T +86.22.2339.8246 F +86.22.2339.8248 tianjin@weiss-rohlig.net Weiss-Rohlig China Ltd. Urumqi Representative Office 830011 Urumqi Rm 1109, Markor Plaza No. 26 South Beijing Road Xinjiang Province T +86.991.3665.806 F +86.991.3665.807 urumqi@weiss-rohlig.net

Weiss-Rohlig China Co., Ltd. Xiamen Branch 361006 Xiamen Rm 619 Minmetal Building No. 226 Dongdu Road T +86.592.3107.558 F +86.592.3107.498 xiamen@weiss-rohlig.net

Weiss-Rohlig India Pvt. Ltd. Bangalore 560 008 139, Old Airport Road, Kodihalli Oxford Towers, 6th Floor Unit 711, OFF T +91.80.4905.8300 F +91.80.4905.8301 bangalore@weiss-rohlig.in

Weiss-Rohlig China Ltd. Xi’an Representative Office 710075 Xian Room 806, Building A Seastar City Plaza No. 37 Keji Road, Hi-tech Industrial Development Zone T +86.029.8831.7047 F +86.029.8831.7078 xian@weiss-rohlig.net

Weiss-Rohlig India Pvt. Ltd. Chennai 600 086 Steeple Reach Block B, 3rd Floor No. 25 Cathedral Road Gopalapuram T +91.44.42980800 F +91.44.42980831 chennai@weiss-rohlig.in

Weiss-Rohlig Hong Kong Ltd. 524000 Zhanjiang Room11-12, 19th Floor RongJi International Plaza Business Tower No. 183, GuanHai Road Development Zones T +86.759.2660500 F +86.759.2660400 info-zhanjiang@ weiss-rohlig.com Hong Kong Weiss-Rohlig Hong Kong Ltd. Kowloon Unit A, 3/Floor, Pioneer Building 213 Wai Yip Street, Kwun Tong T +852.2268.9300 F +852.2345.6060 info-hongkong@ weiss-rohlig.com Weiss-Rohlig Hong Kong Ltd. Kowloon Bay Unit B 3 Floor 1-3 Kai Hing Road T +852.2759 9732 F +852.2759 3622 info-hongkong@ weiss-rohlig.com India Weiss-Rohlig India Pvt. Ltd. Ahmedabad 380 009 B/h Natraj. Off Ashram Road 204, Narayaan Krupa Nr. Sakar V T +91.79.4009.3845 F +91.79.2658.0715 ahmedabad@weiss-rohlig.in

Head Office Weiss-Rohlig India Pvt. Ltd. Chennai 600 086 Steeple Reach Block B 3rd Floor No. 25 Cathedral Road Gopalapuram T +91.44.42980800 F +91.44.42980830 rangamani.br@ weiss-rohlig.com Weiss-Rohlig India Pvt. Ltd. Gandhidham 370 201 Gujarat SDX (South), 41/1 Second Floor Near Sound Track Opp. Old&New Bin Harif Dabelis Street, behind Main Market T +91.2836.650772, 650773 F +91.2836.231105 kandla@weiss-rohlig.in Weiss-Rohlig India Pvt. Ltd. Kolkata 700 020 West Bengal Crescent Towers, 5th Floor 229 A J C Bose Road T +91.33.40084734 F +91.33.22900645 kolkata@weiss-rohlig.in Weiss-Rohlig India Pvt. Ltd. Mumbai 400 059 502/503/504, A-Wing 5th Floor, Mangalya Chambers Marol Makwana Road Andheri (E) T +91.22.42142401 F +91.22.42142444 mumbai@weiss-rohlig.in

Weiss-Rohlig India Pvt. Ltd. Nagpur 440 015 Wardha Road | N-48 Sneh Nagar S-3 Manikgadh Apartment T +91.712.2292024 F +91.712.2292024 nagpur@weiss-rohlig.in Weiss-Rohlig India Pvt. Ltd. New Delhi 110 001 62B 6th Floor Himalaya House 23 Marg, Connaught Place T +91.11.46460707 F +91.11.23314563 delhi@weiss-rohlig.in Weiss-Rohlig India Pvt. Ltd. Pune 411 001 C-1 Liberty Phase II North Main Road Koregaon Park T +91.20.2615.0496 F +91.20.4120.364 pune@weiss-rohlig.in Weiss-Rohlig India Pvt. Ltd. Tuticorin 628 008 48/1, Bryant Nagar Ist Street – East T +91.461.2376155 F +91.461.2376238 tuticorin@weiss-rohlig.in

Weiss-Rohlig Singapore Pte. Ltd. Singapore 819454 119 Airport Cargo Road #04-02 Changi Airfreight Centre T +65.6785.3393 F +65.6785.0300 lincoln.waters@ weiss-rohlig.com Taiwan Weiss-Rohlig Taiwan Ltd. Taipei 6/F, No. 213 Sec. 5 Nanjing E Road T +886.2.2766.1000 F +886.2.2766.0002 info.taiwan@weiss-rohlig.net Thailand Weiss-Rohlig Thailand Ltd. 10110 Bangkok 10/1–2nd Floor Soi Farm Watana, Rama 4 Road Prakhanong, Klongtoey T +66.2.3812940 F +66.2.3812937-38 jimmy.jensen@weiss-rohlig.com United Arab Emirates (UAE)

Japan Weiss-Rohlig Japan Co. Ltd. Higashi Kayabacho Yuraku Bldg. 6F 1-17-25 Shinkawa, Chuo-ku 104-0033 Tokyo T +81.3.6280.5530 F +81.3.6280.5590 airtokyo@weiss-rohlig.net seatokyo@weiss-rohlig.net

Weiss-Rohlig U.A.E. LLC Dubai Al Shamsi Building, 1st Floor Unit 120, Oud Metha P.O. Box 2737 T +971.4.337.2340 F +971.4.334.8143 info.dubai@weiss-rohlig.net USA

Weiss-Rohlig Japan Co. Ltd. 9/Floor Minami Senba Heart Bldg. 2-3-2 Minami Senba, Chuo-Ku 542-0081 Osaka T +81.6.6263.0288 airosaka@weiss-rohlig.net seaosaka@weiss-rohlig.net

Weiss-Rohlig USA LLC Atlanta, GA 30349 4820 Clark Howell Highway Suite A-4 T +1.404.209.3922 F +1.404.920.3251 info.us@weiss-rohlig.com

Singapore

Weiss-Rohlig USA LLC Boston, MA 02150 46 Arlington Street, Chelsea T +1.617.884.0991 info.us@weiss-rohlig.com

Weiss-Rohlig Singapore Pte. Ltd. Singapore 169877 171 Chin Swee Road #04-01 San Centre T +65.6535.3345 F +65.6535.7747 lincoln.waters@ weiss-rohlig.com

Weiss-Rohlig USA LLC Chicago Des Plaines, IL 60018 351, Touhy Ave, Suite 100 T +1.224.563.3200 F +1.224.563.3201 info.us@weiss-rohlig.com Weiss-Rohlig USA LLC Dallas, Grapevine TX 76051 1111 South Main Street Suite 240 T +1.817.865.5058 F +1.817.865.5089 info.us@weiss-rohlig.com Weiss-Rohlig USA LLC Houston, TX 77032 Texas Branch 3340D Greens Rd, Suite 710 T +1.281.227.6666 F +1.281.219.3631 info.us@weiss-rohlig.com Weiss-Rohlig USA LLC Los Angeles El Segundo, CA 90245 1960 E. Grand Ave. Suite 420 T +1.310.414.9300 F +1.310.414.3900 info.us@weiss-rohlig.com Weiss-Rohlig USA LLC Miami, FL 33126 1607 NW 82nd Avenue, Doral T +1.305.716.0884 F +1.305.716.0885 info.us@weiss-rohlig.com Weiss-Rohlig USA LLC New York Cranford, NJ 07016 20 Commerce Drive, Suite 226 T +1.908.931.1500 F +1.908.931.1593 info.us@weiss-rohlig.com Weiss-Rohlig USA LLC San Francisco, CA 94066 San Bruno 1150 Bay Hill Drive, Suite 121 T +1.650.588.1392 F +1.650.588.1792 info.us@weiss-rohlig.com

Vietnam Weiss-Rohlig Vietnam Company Limited Ho Chi Minh City HD Tower, 9th Floor 25bis Nguyen Thi Minh Khai District 1 T +84.8.3822.5430 F +84.8.3822.5450 cristian.predan@ weiss-rohlig.net Weiss-Rohlig Vietnam Company Limited Hanoi CBC Building, 3rd Floor 3bis Dang Thai Than Hoan Kiem District T +84.4.3933.3868 F +84.4.3933.3889 cristian.predan@ weiss-rohlig.net

Business units Gebrüder Weiss Gesellschaft m.b.H. automotive logistics 4600 Wels Austria Terminalstraße 91 T +43.732.7655.9349 F +43.732.7655.9311 automotive@gw-world.com Fashionet-Austria Textilspedition GmbH 2333 Leopoldsdorf Austria Arbeitergasse 50 T +43.2235.47838 F +43.2235.43839 info@fashionet.co.at Gebrüder Weiss Gesellschaft m.b.H. leisure+sports logistics 3380 Pöchlarn Austria Manker Straße 55 T +43.2757.4004.4831 F +43.2757.4004.4840 sports@gw-world.com

tectraxx High Tech Logistics 2351 Wiener Neudorf Austria Brown-Boveri-Straße 6 T +43.1.79.799.7600 F +43.1.79.799.7639 office@tectraxx.com

inet-logistics Co., Ltd. 41220 Udon Thani Thailand 11 Moo 3, Tesaban Sao Lao Amphur Nong Wao So Tambol Non Wai T +66.86.860.4747 F +66.86.458.2404 office.thailand@ inet-logistics.com

Subsidiaries dicall – Weiss-LogistikSysteme GmbH 8401 Kalsdorf bei Graz Austria Feldkirchenstraße 14–16 T +43.810.810.210 F +43.3135.2002.529 office@dicall.com inet-logistics GmbH 6850 Dornbin Austria Färbergasse 17 T +43.5572.7374.0 F +43.5572.7374 1599 office@inet-logistics.com inet-logistics GmbH 1010 Vienna Austria Annagasse 5 T +43.5572.7374.0 F +43.5572.7374.1579 office.oesterreich@ inet-logistics.com inet-logistics GmbH 61440 Oberursel Germany In der Au 19 T +49.6171.694.16.10 F +49.6171.694.16.05 office.deutschland@ inet-logistics.com inet-logistics GmbH 8330 Pfäffikon Switzerland Witzbergstrasse 7 T +41.58.458.5250 F +41.58.458.5251 office.schweiz@ inet-logistics.com

inet-logistics Co., Ltd. 40000 Khon Kaen Thailand Lak Muang Office Gallery 3/21 Sri Chan Road, Nai Muang Subdistrict Muang District T +66.43.009.701 office.thailand@ inet-logistics.com Gebrüder Weiss Rail Cargo Ges.m.b.H. 2326 Maria Lanzendorf Austria Wiener Straße 26 T +43.1.79799 F +43.1.79799.7079 rail.cargo@gw-world.com x|vise innovative logistics GmbH 6923 Lauterach Austria Bundesstraße 110 T + 43.59006.2950 F + 43.59006.2959 office@xvise.com x|vise innovative logistics GmbH 2326 Maria Lanzendorf Austria Wiener Straße 26 T +43.59006.2961 F +43.59006.2969 office@xvise.com

GWP – Gebrüder WeissParcel Service (DPD) Austria Depot 0626 6060 Hall in Tirol Schlöglstraße 45 T +43.810.810.110 F +43.5223.53439 office@depot626.dpd.at Depot 0628 8401 Kalsdorf bei Graz Feldkirchenstraße 14–16 T +43.810.810.110 F +43.3135.57770 office@depot628.dpd.at Depot 0630 8700 Leoben Waltenbachstraße 7 T +43.810.810.110 F +43.3842.8347.214 office@depot630.dpd.at Depot 0622 2100 Leobendorf Industriezeile 2 T +43.810.810.110 F +43.2262.6819.223 office@depot622.dpd.at Depot 0621 – Headquarters 2333 Leopoldsdorf bei Wien Arbeitergasse 50 T +43.810.810.110 F +43.2235.432.89 office@depot621.dpd.at Depot 0623 3380 Pöchlarn Manker Straße 55 T +43.810.810.110 F +43.2757.8867 office@depot623.dpd.at Depot 0627 6832 Sulz Industriestraße 16 T +43.810.810.110 F +43.5522.70252.63 office@depot627.dpd.at

Border Offices Austria 6841 Mäder Schweizerstraße 49 T +43.5574.696.2780 F +43.5574.696.2785 6812 Meiningen Grenzübergang T +43.5574.696.2770 F +43.5574.696.2775

Gebrüder Weiss GmbH MAKOM Bundesstraße 110 6923 Lauterach Austria Project Management Frank Haas Thomas Konrad

6800 Feldkirch-Tisis Grenzübergang T +43.5574.696.2760 F +43.5574.696.2765

Editorial Team Raimund Fink Frank Haas Sylvie Rest Gabriele Schneider

6845 Hohenems Diepoldsauer Straße 134 T +43.5574.696.1272 / 1273 F +43.5576.77186

Photography Gebrüder Weiss archive

6912 Hörbranz Autobahnzollamt T +43.5574.696.1184 F +43.5574.696.1146 6890 Lustenau Reichsstraße 28 T +43.5574.696.1270 / 1271 F +43.5574.696.1181 6960 Wolfurt Gemeinschaftszollamt AT/CH T +43.5574.696.1258 F +43.5574.696.1182 gw.wolfurt@gw-world.com Switzerland 9434 Au Border T +41.58.458.5300 F +41.58.458.5309 kundencenter.schweiz@ gw-world.com 9430 St. Margrethen Grenzstrasse 24 T +41.58.458.5330 F +41.58.458.5340 kundencenter.schweiz@ gw-world.com MSV Verzollungen GmbH 4057 Basel-Weil GZA Basel-Weil T +41.58.458.5180/5190 F +41.58.458.5189/5199 msv.import@toveno.com msv.export@toveno.com

Graphic Design Dalpra & Partner René Dalpra Silvia Wasner Joachim Zettl Stefan Žvokelj Translation/Editorial Office Renée Lormans Xplanation Language Services Lithography Günter König Printing AZ Druck und Datentechnik GmbH, Kempten We would like to thank everyone involved for their support in making this annual report possible.

Independence is the only way to the future. Ivaylo Dimitrov GW Sofia, Bulgaria

GebrĂźder Weiss Group 6923 Lauterach, Austria BundesstraĂ&#x;e 110 T +43.5574.696.0 F +43.59006.2609 service@gw-world.com www.gw-world.com