Life & Love Christmas Edition 2023

Life& Love

EDITOR'S LETTER

As 2022 draws to a close, it’s a good time to reflect on all that we’ve experienced over another extraordinary year.

Despite the ongoing spectre of COVID outbreaks, our homes have managed to keep our residents entertained, safe and cared for to the highest standards. Each and every one of our staff are the most extraordinary collection of compassionate, caring people, drawn from around the world and working in our 32 homes in WA and NSW.

In this final issue of Life & Love, we celebrate the joy of Christmas, seen through the eyes of little children, as a bunch of Kindy kids visit Bexley Aged Care Home in NSW. I hope you find the photos which resulted from this get-together as magical as I did.

We’re also proud to welcome a new home to our stable - Emerald Life in West Leederville.

I’d like to wish all our readers a happy and safe Christmas and healthy new year.

Life & Love

Issue 37 | Christmas Edition

EDITOR

Gabi Mills GMills@hallprior.com.au

DESIGNER

Jennifer Mattison JMattison@hallprior.com.au

CONTRIBUTOR

Jacki Downs

JDowns@hallprior.com.au

PHOTOGRAPHY

Ammon Creative

COVER IMAGE

Bexley residents met the kids from the Bridge Street Kids Early Learning Centre.

Photo by Darren Leigh Roberts

Printed by VANGUARD PRESS, WA HOGAN PRINT, NSW

All rights reserved. No material published in this magazine may be reproduced in whole or part without prior written authority. Every endeavour is made to ensure information contained is correct at time of going to print.

©2022 Life & Love is published by Hall & Prior Health & Aged Care Group.

Visit hallprior.com.au

facebook.com/ HallandPriorAgedCare

NIGHT OF ACHIEVEMENTS

CEO Graeme Prior and NSW General Manager Kris Healy handed out many awards to staff in Sydney in December.

A WORD FROM THE

Chief Executive Officer

Christmas is a time for family and faith, to celebrate the achievements of the past year, and look forward to the year ahead.

Since 2020, COVID-19 has challenged our sector in every way imaginable, but I am inspired every day by the dedication and loyalty of our staff in WA and NSW.

It has been a period of time which has tested all of us and perhaps made us stronger as a result. This year has continued to be challenging in many ways, especially for WA in latter months and more recently in NSW once again, and I want to thank my staff for all their hard work. They have all gone above and beyond to make sure we are prepared for this pandemic.

As we move into the festive season, with all the joy and opportunities to recharge associated with some time away from work, I want to reassure you all that Hall & Prior’s number one priority is keeping our residents and staff safe and well, and we remain as committed as ever to providing compassionate care.

Looking back in 2022, we opened a fantastic new home in Penshurst, NSW - Georges Estateand are continuing to consolidate our presence in WA’s south west with Tuia Lodge and Hocart Lodge. It’s been wonderful to watch Georges Estate begin to welcome residents and take on an identity of its own. The activities which our allied health staff are able to offer residents in this beautiful home are really wonderful, and provide the opportunity for everybody to enjoy

memorable times together in a state-of-the-art aged care facility.

We have some additional exciting developments in the pipeline and a new acquisition in WAEmerald Life Aged Care Home - but remain committed to maintaining the high standards of care and expertise at all our existing 32 homes in WA and NSW.

I believe that Hall & Prior’s motto Compassionate People, Dedicated to Care, has never been more important than during 2022.

To those of you working over the Christmas break - thank you for the love, mercy and care you show our residents, who are some of the most vulnerable in our society. Your kindness, over what can be a lonely time for those without family is greatly appreciated.

No matter what your religion or faith is; friendship and family is incredibly important at this time of the year. So from my family to yours I wish you a very Merry Christmas and a safe and prosperous New Year.

I hope you can use the Christmas break to rest, reflect and recharge for 2023.

Stay safe, be kind and God bless.

GRAEME PRIOR Chief Executive Officer

New aged care code of conduct introduced

The new Code of Conduct for Aged Care is designed to help build confidence in the safety and quality of care for older Australians.

The Code of Conduct for Aged Care (the Code) has been introduced to improve the safety, health, wellbeing and quality of life for people receiving aged care, and to boost trust in services. Launching on December 1, 2022, the Code aims to educate aged care staff across the country as to what is expected in the delivery of care.

The Code describes the behaviour expected of aged care providers, their governing persons (for instance, board members and Chief Executive Officers) and aged care workers.

The Code gives the Aged Care Quality and Safety Commission (the Commission) the power to deal with behaviour that is not consistent with the Code and has been developed based on the existing National Disability Insurance Scheme (NDIS) Code of Conduct.

What are an aged care worker’s responsibilities?

People receiving aged care should always be treated well

and feel safe. As an aged care worker providing care, supports and services, you have the most contact with people receiving care. Your behaviour affects how people feel about themselves and if they feel safe and supported.

You must always act in a way that is respectful, kind and consistent with the behaviours set out in the Code.

Your responsibilities under the Code are in keeping with your existing obligations under the Aged Care Act 1997 (the Act), including the Aged Care Quality Standards.

The Code of Conduct for Aged Care: Guidance for aged care workers and governing persons describes these responsibilities, the types of conduct covered by the Code and information about what the Code means in practice.

What are an aged care provider’s responsibilities?

Approved providers must also behave and treat people receiving aged care services in ways consistent with the

Code and take steps to make sure aged care workers and governing persons do the same.

Providers are expected to support, equip and prepare you to carry out your role. This includes, for example, providing training, making sure policies and procedures are easily accessible, and taking action to make sure you meet the Code.

Actions taken by Hall & Prior Hall & Prior has reviewed its own Code of Conduct to be in line with the expectations of the Industry Code, as well as some specific inclusions that makes us who we are. The Hall & Prior Code of Conduct outlines the behaviours every employee is expected to demonstrate every day towards our consumers, our colleagues, our customers and our organisation.

Toolbox education sessions have been organised to ensure that every Hall & Prior staff member is familiar with the Hall & Prior Code of Conduct and our shared obligations to demonstrate the behaviours in it.

Commencing alongside the Code, additional powers have also been given to the Aged Care Quality and Safety Commission to investigate employee conduct that is not aligned with the Code.

“The continued support of Hall & Prior staff is appreciated,” said Hall & Prior CEO, Graeme Prior.

“Their loyalty to our resident’s well-being is incredible and I cannot thank them enough.”

To find out more about the Code, visit health.gov. au/topics/aged-care/agedcare-reforms-and-reviews/ royal-commission-into-agedcare-quality-and-safety/ code-of-conduct-for-aged-care

How we express terms around dementia are an important part of supporting those living with a diagnosis.

By Katie Conciatore, Behaviour and Cognition Clinical Nurse, Hall & Prior.

In my last column “Dementia and Responsive Behaviours”, as is commonly done when publications are compiled, a tag line was added into the introduction of my article. This statement used the word “Dementia sufferer” when referring to a person living with a form of dementia. This was not intended and is an error that will not happen again, however this provides an opportunity for learning and open discussion.

Dementia is used to describe many conditions or diseases that affect a person’s judgement, memory, mood and communication. There are over 130 different types of conditions or diseases that cause dementia. I often explain dementia by comparing it to cancer, you may have cancer however there are many different types of cancer and they need to be treated in different ways. This is the case for dementia and the different types such as Alzheimer’s disease of Frontotemporal dementia.

In July 2021, Dementia Australia published the “Dementia Language Guidelines” to promote and raise awareness of the importance of appropriate, inclusive and nonstigmatising language when talking about people living with dementia. This was created due to the simple fact that “words matter” and the way we talk about dementia and the people living with it can be impactful.

There are many misconceptions or myths about dementia within our society and by using negative language such as the word

“sufferer” it reinforces negative stereotypes and focuses on the disease rather than the person. A person living with dementia still has many abilities and opportunities for meaningful engagement and can participate within their communities positively. Not everyone with dementia is/or needs to suffer. Instead we as a community need to employ a variety of approaches to support people living with a dementia diagnosis and their families/loved ones.

This column will play a role in the future in highlighting some of the areas for improvement or learning that can assist to do this.

A night to remember

It was time to dust off the dancing shoes and celebrate two years’ worth of achievements at Luna Park in December as the NSW Hall & Prior team gathered to mark their achievements during a glittering night in Sydney.

Hall & Prior staff from NSW enjoyed an evening of service recognition, excellence in their roles both individually and as part of a team, Director’s awards - and showed off some impressive dancing into the bargain on December 5.

The event, which saw many staff dressed to impress, involved 126 Service recognition awards and 35 Director’s awards being handed out to our deserving staff after a two-year hiatus caused by COVID.

It was a much-anticipated night which rewarded the NSW staff who were all so happy to be together again, celebrating in style at Sydney’s Luna Park in the Grand Ballroom.

A perfect night was capped off by a bonus sky show - a spectacular electrical storm complete with lightning illuminated the night sky as everybody left the venue, very thankful and content to have enjoyed each other’s company.

Congratulations to all our winners, and especially our Caroline Chisholm Medallion winner, Director of Quality & Education, Jennifer O’Connell.

ACHIEVEMENTS RECOGNISED

Right, CEO Graeme Prior and Kris Healy with Jennifer O’Connell, who received a special recognition award.

West Leederville home joins Hall & Prior Group

Emerald Life Aged Care Home is the latest acquisition in WA for Hall & Prior, bolstering the Group’s presence north of the Swan River.

Hall & Prior Health & Aged Care Group Chief Executive Officer Graeme Prior announced on December 1 2022 that the Group had assumed full management and operations of Emerald Life in West Leedervillle.

With 31 aged care homes across WA and NSW, Hall & Prior will leverage 30 years of experience in the sector to bring its world-class, nurse-led care model to the well-established home.

Emerald Life has been providing high quality care for older Australians in West Leederville for over 45 years. Set among mature gardens, Emerald Life is transferring from one family-owned organisation to another - Hall & Prior. With a reputation

for being ‘dedicated to dementia’, the aged care facility, the highly-qualified team from Hall & Prior will continue to seek to build relationships with residents and their families.

In turn, this allows Hall & Prior to provide meaningful experiences for those in their care.

“We are delighted to be taking this next step to assume the full management and operations of Emerald Life,” Mr Prior said.

“This is part of our ongoing expansion in Western Australia, providing Hall & Prior’s model of world-class care to residents and their families in Leederville.

“We hope that by Hall & Prior assuming full operations of the home

from December will continue to reassure both the residents and their families that their care is in very safe hands.

“We live by our mantra; compassionate people, dedicated to care and our number one priority is to keep our residents safe and well. We hope to earn the respect of the community and we are looking forward to becoming part of the Leederville community.”

The acquisition of Emerald Life continues Hall & Prior’s strategic goal of carefully expanding our organisation through targeted acquisitions that will complement our existing strengths

“We are excited about the future and bringing the highest level of care to each and every resident who calls a Hall & Prior aged care facility home, and especially welcome all existing residents and their families at Emerald Life to the Hall & Prior family of care,” said Mr Prior.

Emerald Life, 78 Kimberley St West Leederville, WA 6007. Phone: (08) 9381 1428

To find out more about accommodation options, email Libby Simpson at LSimpson@hallprior.com.au

EXPANSION CONTINUES

The addition of Emerald Life in West Leederville adds to Hall & Prior’s collection of aged care homes in WA.

GETTING TO KNOW EMERALD LIFE

Emerald Life can accommodate up to 91 residents. There is a range of single and companion (twin) rooms which all feature either a garden, terrace or courtyard view.

Situated within the tree-lined streets of West Leederville, Emerald Life is surrounded by well-established parks and gardens, and is in walking distance to Cowden Park and Lake Monger.

The surrounding trees provide a stunning backdrop for residents to enjoy from either their room, one of the many communal areas or up close from outside.

Emerald Life offers residents and resident family members

several calm and relaxing indoor and outdoor areas for family catch-ups.

The towering central garden spanning two-storeys provides shade and interest for our residents. The peace and tranquillity that these areas provide is enjoyed by all, and spending time here provides residents with an opportunity to socialise and meet friends and loved ones.

For the animal enthusiast, Emerald Life has a thriving aviary in our outdoor activities area providing companionship for residents.

We also welcome your pets visiting our residents.

Bright smiles at

Christmas time

A very special Christmas treat for the residents of Bexley Aged Care was arrangedwith some little stars making their morning extra sweet.

t’was a day of bright smiles in the main lounge room at Bexley Aged Care Home in late November, all thanks to the high spirits of eight little kindergarten kids who paid a special Christmas visit to the residents.

Wearing adorable festive outfits, and singing Christmas carols, the little cherubs were led by Director and Early Childhood Teacher, Natasha Kotevska from Bridge Street Kids Early Learning Centre in Bexley. Natasha was supported by Early Childhood teacher, Nihia and Student placement, Smriti, on their Bexley Aged Care adventure.

Lifestyle Officer Tam Isaac’s described the relationship between the businesses as ‘super cute and beneficial for both sides’, and a real testament to the power of putting age groups at the opposite end of the scale together. Having created this intergenerational program to develop the relationships between the residents of Bexley Aged Care home and the kindy kids from Bridge Street, Tam has seen the program go from strength to strength.

Upon arrival, the little Christmas cherubs - Abbas, Andrea, Alexander, Abhimanyu, Hannah, Saoirse, Cruz and Jack - entered the living room and started to sing uplifting songs while doing little actions to the words.

All the residents were enchanted and watched the performance with wide smiles, encouraging the kids to get even louder in their singing and actions. All the while, our photographer was capturing wonderful moments of the kids

Abbas, Andrea, Alexander, Abhimanyu, Hannah, Saoirse, Cruz and Jack enchanted some of the residents of Bexley Aged Care Home with a festive performance.

interacting with residents, displaying evidence of the Christmas Spirit that was felt by all those in the room.

Italian resident, Flora, was particularly mesmerised by the children, clasping their little hands and telling the children ‘bellissimo’, meaning ‘how beautiful they are’. A resident with a natural affinity with children, Flora spent much time interacting with the kids to capture

some gorgeous images for our special intergenerational photoshoot.

A wonderful moment for the residents, this very special morning of magic was over after an hour with the little ones receiving some chocolate frogs for their attendance and wonderful singing and dancing.

Happy Christmas to all young and old!

MERRY LITTLE FACES

Manezheh Jafari

Director of Nursing at Vaucluse Aged Care Home in Sydney, NSW.

Vaucluse Aged Care Home’s Director of Nursing Manezheh Jafari has worked in the aged care sector for over three decades but before that, was something of a showbiz celebrity in her home country of Iran. These days however, she’s happiest walking her dog Boby or playing with her three young grandchildren. By Gabi Mills.

L&L: How long have you been working in aged care, and what drew you to the profession?

MJ: I believe it’s about 35 years. Before working in aged care, I was a clinical nurse, but my heart has always been with the elderly.

L&L: When did you join Hall & Prior and in what capacity?

MJ: I joined Hall & Prior about 15 years ago as a Deputy Director of Nursing here at Vaucluse Aged Care Home. I love this home so much and really enjoy being here every day.

L&L: What do you particularly enjoy about your role - and what are the challenges you face?

MJ: A sense of purpose! I love my job as it is immensely rewarding and deeply satisfying to be able to help our residents to live better lives and to help them enjoy this stage of life.

Every day we are faced with challenges, whether they be clinical or emotional, we always work together with family and residents to get the best outcomes to any challenge.

Also, quality of life matters a lot. The sense of satisfaction is almost incomparable with anything else in the world, especially when you see the daily improvement in people’s quality of life.

Unfortunately, losing a loved one is an undeniable and saddest truth of this job.

L&L: On a day-to-day basis, what makes your role special and how do you plan on inspiring staff at your home?

MJ: You never stop learning in this job and I still learn new things even after 35 years in this industry. We are not just a ‘team’ here

at Vaucluse; we are a family. We know what motivates our team members and we support each other as much as we can. We are always professional and at the same time, fair. Each team member has a unique strength that can be applied to a specific role or responsibility. Effective communication is everything. We welcome new ideas, opinions and also concern. Feedback is always seen as a positive thing, even when the news is challenging, we see it as an opportunity to improve.

L&L: If somebody was contemplating a career in aged care, what advice would you give them?

MJ: You need certain things to be successful in a career in aged care: technical knowledge, the relevant qualifications and organisational skills, and last, but not least, communication skills are of the highest importance.

L&L: What kind of leader are you - how do you think your colleagues would describe you?

MJ: I think I always work hard to deliver clear communication. Being effective when leading staff is all down to how well you are understood. Troubleshooting skills are also something I have learned during my time in aged care.

L&L: What makes for a good day in aged care in your chosen career path?

MJ: The best feeling is that our work will truly make a difference that changes people’s lives; that is the primary motivation.

L&L: How do you relax when you have finished work for the day?

MJ: I like walking my dog, Boby and spending time with my three adorable little grandchildren.

L&L: Tell us something we don’t know about you.

MJ: Are you ready to be surprised? I was a TV/ radio presenter/broadcaster long ago back home in Iran! Also, as whispered by my family and friends, I can sing!

To find out more about Vaucluse Aged Care Home please visit hallprior.com.au.

Festive float

fun

Estate Residential Aged Care & Home Care

this year, to get into the Christmas spirit in some style, the Clarence Estate team entered the Clarence bus as a float for the Albany Christmas pageant. The Clarence creative float team including Dave Shorter, Laura Johnston, Michelle McGregor, Jenna Lange and Kristi Holloway who all worked together to bring some ideas together to try for the top float of 2022.

Although Clarence didn’t get a place this year we still think it looked amazing anyway! Some community clients joined the pageant by being on board the float and enjoyed seeing the crowds of people waving them on as well as other staff members who joined the walk down the main street to represent Clarence Estate. Well done to all involved!

Clarence

Jaca Jill turns Grafton residents purple

It’s that time of year once again when the town of Grafton turn purple from the gorgeous blooms of the jacaranda trees. The annual Jacaranda Festival, which was founded in the town around the timing of these flowering trees, is kicking off and we are all enjoying some purple fun.

Our residents headed out to See Park where they found Jacaranda Jill in all her purple glory. At night, the surrounding trees are lit up with fairy lights and Jill lights up in the centre of them, as part of the jacaranda illumination experience.

Residents and staff just managed to assemble in front of Jaca Jill for a photo before it rained, and then five minutes later, the sun was shining again and the residents enjoyed looking at even more jacaranda trees on our scenic drive home (via Hungry Jack’s for ice-cream of course!).

“Our residents are enjoying getting into the spirit of jacaranda season and our home staff have been very busy making our home more purple than ever,” said Director of Nursing of Grafton Aged Care Home, Pattie Iredale.

“Our massive balloon garland has been a big hit with the residents and our jacaranda art classes have produced some amazing artworks to decorate our walls.”

Grafton Aged Care Home

Birthday joy for Loreto

Bay Aged Care Home

STAFF AT FRESHWATER BAY Aged Care Home in Mosman Park, WA, captured some gorgeous snaps of Loreto Pell and her daughter Elizabeth, celebrating her birthday.

Elizabeth surprised her mum with a gorgeous spray of lilies and the joy on both their faces proves that there really is nothing quite as special as the love between a mother and her daughter.

Happy birthday, Loreto!

Tiger arrives in Albany

On Wednesday November 23 there was a special visitor at Clarence Estate’s Day Centre.

One of the clients’ grandsons is Kamdyn McIntosh, a young footy star who plays for Richmond AFL.

Our clients enjoyed a catch-up and a few photos with Kamdyn. Thanks for visiting us, Kamdyn and good luck with the 2023 AFL season!

Freshwater

Clarence Estate Home Care

The spookiest time of the year

Hall & Prior homes from Mosman Park in WA to Fairfield in NSW celebrated Halloween in extra-spooky fashion this year.

Staff and residents got into the spirit of the day, dressing up in scary costumes and decorating their homes with cobwebs and ghostly apparitions. There were Halloween-themed foodie treats to enjoy as well as fun and games, and of course some Trick or Treating.

P R I D E at Tuohy a colourful affair

On November 22, Tuohy Aged Care Home’s Community Pride Information Stall & Pride Parade Day welcomed visitors on a bumper day for the local LGBTI community. Staff, residents and members of the community joined in and were dressed up in some very colourful rainbow and Pride-themed attire for the occasion.

“We welcomed numerous visitors to our carpark Community Pride Information Stall where we offered information, celebrated diversity and raised community awareness of Tuohy’s inclusivity,” said Tuohy’s Fiona Clarkson.

“It was an opportunity to show our support for the LGBTI community while also letting everyone know of our very prestigious Rainbow Tick Accreditation.

“The parade itself was toned down a little compared to previous years, due to the high temperatures on the day, but enthusiasm was still bubbling away. Staff will attend the Pride Parade in the City on Saturday Night to represent Tuohy and Hall & Prior, and engage in some colourful networking with stakeholders.

Thanks to everyone for their commitment to this and making it a most enjoyable day.

Tuohy Aged Care Home

Hands up who loves sushi?

Clarence Estate Residential Aged Care & Home Care

Sushi was the order of the day last month at Clarence Estate in Albany after it came to the staff’s attention that many residents had never tried this Japanese delicacy . Despite this, many were quite interested to give it a go.

There was also the chance to try a little sip or two of Japan’s national drink - sake.

Our Chef Glenn, maintenance man Dave (former MKR contestant) and Personal Carer Hana, who is Japanese and has experience making sushi, joined forces to hold a demonstration of the ancient art of sushi preparation for our residents. The team made

a variety of different sushi, including different flavours, shapes and techniques. Some sushi fun facts and history were also shared with the audience in between demos.

Then the time came for some taste testing - and the good news was that most people enjoyed it and went back for more - always a good sign!

A huge thank you to Glenn, Dave and Hana for taking time out of their busy days to create this new experience for the residents.

There has been talk of what the residents might like to see at the next demonstration!

Tacos seem to be generating a lot of interest!

It’s ‘so long’ to Menaville’s Patricia

Menaville Aged Care Home

Dear Patricia, we are sad to see you leave Menaville after 27 years.

You are, and always will be, part part of the Menaville family.

We wish you the very best for the future and look forward to you popping in and sharing your life adventures with us.

Christmas comes early

Christmas cheer arrived early at Montana aged care home this year, as residents and relatives enjoyed a formal Christmas lunch together at the home.

Each year, all our Hall & Prior NSW homes invite relatives and friends to enjoy a traditional Christmas lunch with their loved ones to ensure they enjoy a special moment together during the festive season together. This year, Montana enjoyed all the Christmas traditional favourites such as ham, turkey and chicken followed by some wonderful desserts like Christmas pudding, White Christmas and pavlova. The room was decorated beautifully and the special placemats set off the gorgeous table decorations that adorned our tables.

Meanwhile, at Georges Estate in Penshurst, the team held their annual Christmas Carol Service and it was a magnificent day of family, food and festivities. It was lovely seeing our residents spend quality with their family and loved ones, as well as enjoying a delicious meal together featuring some Christmas favourites. Finishing the day with some singing and carols, it was a fantastic day and you could feel the magic in the air!

Wishing everybody a wonderful and merry start to the Christmas season.

Montana Aged Care Home

Georges Estate Health & Aged Care Community

Giddy up!

THE MELBOURNE CUP was the usual collection of high adrenaline fun for our homes this year. The Race That Stops the Nation lived up to its name this year, and everybody got into the mood with some special food and drink treats to mark the occasion. Fascinators were worn, bets placed and then it was time to watch the horses thunder down the track at Flemington.

Congratulations to all those who backed a winner!

FUN AND FASHION

Melbourne Cup fashion was the order of the day for many.

We will remember them

Remembrance Day services were held in many Hall & Prior aged care homes in WA and NSW on the 11th day of the 11th month at the 11th hour, with the chance for residents, relatives and members of staff to pause and remember those who made the ultimate sacrifice during conflicts around the world.

At Mertome Aged Care and Retirement Village in Bayswater, WA, we held a family Remembrance Service which involved a meaningful wreath-laying ceremony in the home’s Remembrance Garden. Afterwards, all those who attended enjoyed a morning tea in the Village Hall, and the chance to share their thoughts and memories together.

Lest we forget.

Karingal Green Home Care Welcome to

If you’re looking for exceptional care in the home for your loved one, look no further than Karingal Green Home Care.

Karingal Green is a worldclass, connected aged care community from award-winning provider Hall & Prior. Our team live and work in your community and are committed to supporting people to continue to live independently in their own home. We offer a wide range of flexible programs and services and can tailor them to suit you.

Our programs include home care packages, wellness, residential or in-home respite, as well as other services which you can book through us at any time. You might like to receive some help around your home, assistance with your meals, join us for social outings, transport to your appointments, or assistance with personal care and clinical services.

HOME CARE PACKAGES

Home care packages are individually planned packages

of care designed to enable you or your loved one to remain as independent as possible.

Each package is flexible and can be individually tailored to suit your needs and goals.

DEMENTIA SUPPORT

If you or your loved one are experiencing difficulties with your everyday activities

HOME CARE AND SERVICES

The care and services provided will depend on your individual goals and needs, and will be agreed on in consultation with staff but can include the following:

• Medical rehabilitation unit

• Personal care

• Nursing care • Respite care • Shopping • Meal preparation

because of the symptoms associated with dementia, we can help. Karingal Green is able to provide specialist dementia care in addition to the services offered as part of any home care package.

For more information, call 1300 604 506 or visit

karingalgreenhomecare.com.au

• Home maintenance • Gardening • House cleaning • Nutritional advice • Laundry support • Health assessments • Physiotherapy

• Occupational therapy

• Travel to outings & appointments

• Social support & companionship

• Wellness

with Sunita Khatri, carer at Hamersley Aged Care Home in Subiaco, WA.

Sunita Khatri, who works as a carer at Hamersley Aged Care Home, believes that aged care work is about gratitude, caring and being grateful for the chance to make a difference to residents’ lives.

L&L: How long have you worked in aged care?

SK: I have been in the aged care sector for six years and I have worked in Hall and Prior for the same number of years.

L&L: What made you want to become a carer?

SK: My love and affection towards elderly people made me want to become care worker.

L&L: Tell us what an average day might look like for you.

SK: No one day will be the same, with the needs of our residents being different from day-to-day. Residents need assistance with going to the bathroom, showering, dressing and grooming. This is a big part of my job, as well as assisting residents with walking aids, pushing wheelchairs to transport them where they need to go, and assistance during meal times. A day in aged care can be widely

varied from providing urgent assistance to a resident who needs some help to perform a task, to sitting and having a chat with a lonely resident - and everything else in between.

L&L: Tell us about one part of your job that makes you feel really rewarded and connected to those you care for.

SK: Helping people every day. A job as a carer is an opportunity to do something you love every day, giving care and support to others and being an important part of people’s lives.

L&L: What is the best piece of advice you ever got about caring for others and from who?

SK: I was told that aged care work is deep work, it’s important work, it’s about gratitude, and it’s about caring and being grateful. This was from one of my mentors.

L&L: What is the best thing about working at your aged care home?

SK: It is satisfying and rewarding when you get an unexpected gesture of love and gratitude from the residents. We respect and learn from diverse cultures and also work as a great team who also become like a second family.

L&L: What have you learned about yourself and those you care for while you’ve worked for Hall & Prior?

SK: I have learned the skills of genuinely caring for people and patience. I have learned to genuinely appreciate the smaller things in life.

L&L: How would others describe you?

SK: Friendly, supportive and a team player.

L&L: What qualities are required to make a great worker in your opinion?

SK: Empathy, patience, the ability to show respect, have a happy and cheerful persona, the ability to remain calm under pressure, the ability to communicate and work well as a team.

CAREER GROWTH

Sunita Khatri is a valued part of the Hamersley care team.

FAST FACTS

If I wasn't a care worker I would - be a community/disability worker or childcare educator.

What is your favourite movie? Jumanji

What’s your favourite song? Cake by the Ocean by DNCE.

When I’m not at work you’ll often find me - at my university or doing my assignments.

Q+A

with Suphee O’Brien, carer at Sirius Cove Aged Care Home in Sydney NSW.

L&L: How long have you worked in aged care and when did you join Hall & Prior?

SO: I have been working in the aged care field for seven years now.

I have worked in two different homes within the Hall & Prior family. My first home was Glenwood, where I worked for five years, and now I have been based in Sirius Cove for almost two years.

L&L: What made you want to become a careworker?

SO: My inner feelings and respect that I always have had to provide people seeking care and assistance.

L&L: What does an average day look like for you?

SO: It’s pretty challenging as we have to deal with residents with different personalities, especially when we don’t know what is

waiting for us during each shift. But I do love challenges and feel like I’m well-trained enough to handle all the situations we face with care, respect and dignity.

L&L: Tell us about one part of your job that makes you feel really rewarded and connected to those you care for.

SO: I would say communication and making our residents enjoy the homely environment followed by spending time with the residents and getting to know them better, every day.

L&L: What is the best piece of advice you ever got about caring for others and from who?

SO: I was told to always keep the same level of spirit and kindness at all times. This approach has been complemented by residents’ loved ones, residents themselves and family members.

Suphee O’Brien, a careworker at Sirius Cove in NSW would be a singer if she wasn’t dedicating her career to the care of the elderly.

L&L: What is the best thing about working at your aged care home?

SO: I would say to work as a team and feeling comfortable and free to speak out whenever required.

L&L: What have you learned about yourself and those you care for while you’ve worked for Hall & Prior?

SO: Never stop learning and looking after myself, which is my number one priority because if I am healthy and strong, than I can keep the people around me happy and healthy.

L&L: How would others describe you?

SO: Kind, supportive, respectful, and the go-to person to get help if required.

L&L: What qualities are required to make a great worker in your opinion?

SO: Being respectful to each other, building communication working as a team - because team work creates the dream work.

FAST FACTS

If I wasn't a careworker, I wouldhave become a singer because I love music and I can sing very well.

What is your favourite movie? Anything from the romantic genre. What’s your favourite song? Anything that is pop rock.

When I’m not at work you’ll often find me - at the gym, in the water at the beach or walking down the harbour side as I like keeping myself fit.

RAY OF SUNSHINE

Suphee O’Brien at Sirius Cove is a kind and supportive addition to the NSW team.

can be better

Understanding how magnification can help those with vision impairments can go a long way in improving the lifestyles of older people, says VisAbility.

our eyes change as you get older. If you’ve been diagnosed with vision loss or a condition such as macular degeneration, magnifiers will help you to see more clearly and are available in all shapes and sizes.

They can come handheld, on a stand or as a video magnifier, and have zoom ranges from two times to ten times. Magnifiers are also available to download on your smartphone. At the top end of the scale, you can get a

Shirley was born in Burma and grew up in India before moving to Australia fifty years ago. She has always led a very active and independent life, but a recent diagnosis of wet age-related macular degeneration had left her struggling to see.

“I lost peripheral vision in my left eye and my confidence has also taken a knock.’’

Shirley came to see the team at VisAbility to enquire about magnifiers, and discover what would be best for her requirements.

VisAbility has a Resource Centre in Victoria Park in Perth which has magnifiers on display. The items can be bought online as well.

Shirley wanted a magnifier so she could read the small print on containers and jars. These type of magnifiers are commonly known as spot magnifiers and can provide up to four times the normal magnifying strength. Some have inbuilt LED lighting to provide extra illumination.

These would enable Shirley to easily read her microwave, and oven dials as well as bills and letters.

Shirley loves watching sport events on the television as well as daily news. She’d heard about magnifier glasses that would give her a clearer image on the screen and improve her television viewing.

The glasses are hands-free and head-mounted to provide a higher magnification. Each eye lens can be focused separately.

“These glasses make such a difference, especially with any text that comes up on the screen along the bottom.”

VisAbility Occupational Therapist Katie gave Shirley a demonstration of electronic portable video magnifiers.

“Video magnifiers are perfect for people with vision impairment because of the additional magnification and the larger surface area they offer, which means you can read larger amounts of print,” Katie explains.

“The high contrast options available at the touch of a button make the print clearer. One of the most popular video magnifiers is a touchscreen handheld magnifier that incorporates an eight-inch screen. It’s ideal for people who prefer a large screen but want portability,” she adds.

Shirley was impressed with the portable video magnifier and hopes it will help her to read her recipes and magazines. If she wanted to progress further, there is also a range of desktop magnifiers. These are ideal for anyone wanting to enjoy a hobby such as knitting or scrapbooking and mean you don’t have to hold a magnifier for a long duration of time. There are also magnifier apps on smartphones which are free to download and use. Did you know the camera on an iPad or iPhone can be used as a video magnifier?

VisAbility has a range of specialists and services to support people with vision loss. If you live in Perth and want general information and advice about magnifiers, why not visit the Resource Centre? If you live elsewhere in the

country, investigate what’s available through the VisAbility Online Living Aids shop.

VisAbility offers a wide selection of vision aids, equipment and supports for people living with vision impairment which can be bought from our specialist shop. If you are interested in accessing support from VisAbility, contact 1800 847 466 or visit visability. com.au/oak. It would be helpful to provide a copy of a recent eye check report from an optometrist or ophthalmologist.

You can also speak to your White Oak case service co-ordinator, so that it can be incorporated into your home care package or Commonwealth Home Support Programme (CHSP) funded services.

FAST FACTS about magnifiers

Basic spot magnifiers and television glasses can be bought over the counter - up to three times the magnification.

For magnifiers greater than this strength, you’ll need to arrange an appointment with an orthoptist who can assess for the most appropriate magnifier.

An occupational therapist can also provide you with information about magnifiers up to approximately five times magnification.

VISUAL AIDS PROVIDE ASSISTANCE VisAbility is able to provide magnifying devices to help the visually impaired.

MY FAVOURITE THINGS

Marina Vardanian

Marina Vardanian, NSW’s Revenue Officer, left behind her beloved country of Armenia some 20 years ago to move to Australia, and despite the distance, retains a keen interest in the rich history of her culture.

MY FAMILY

I am the middle child of three. My younger brother lives in Holland, and my older brother still lives in Armenia. I have a very large family back in my country of birth, Europe and the United States.

MY DAUGHTER - SONYA

She is eight years old and she is the sun for my husband and I! She loves animals - especially horses and cats. We have three pets, two cats and a dog. I love them all, but my favourite is Tommy, as he is my oldest and cuddliest pet.

MY COUNTRY OF BIRTH - ARMENIA

I am from Armenia - the capital city is Yerevan, where I was born. I am very patriotic about my birth country. Its history dates back to well before the Bronze Age and traces the beginnings of civilization. Armenia has a rich and unique heritage that is fascinating to explore. For instance, Ughtasar Petroglyphs date back to 12000 BC. The world’s oldest known leather shoe dates back to 3500 BC discovered in Areni. This is a country where centuries move in lockstep in the form of distinctive historical-cultural and architectural constructions, some of which are acknowledged as a part of the UNESCO World Heritage.

MY ADOPTED CITY - SYDNEY

I arrived in Australia when I was 20 years old and fell in love with it immediately because of how multicultural and welcomed I felt. I remember a complete stranger at the airport saying to me “Welcome to Sydney”. It was amazing to have such feeling of belonging from the very first moment.

BEING CREATIVE

I love dancing, painting, decorating and designing! My favourite dancing is Armenian folk dancing. I was dancing with a troupe called ‘Tamzara’ until recently. I stay in touch with some of the troupe dancers, and we are hoping to dance together again one day.

COOKING ARMENIAN FOOD

My husband is an ex-chef, so he takes over in the kitchen, but when I am in the kitchen, I like to bake lots of traditional foods like Gata, which is a traditional sweet bread, made from very simple ingredients and it tastes amazing. I love to cook different traditional stews and Tolma, which is similar to Greek dolmades.

A GLASS OF ARMENIAN WINE

Armenia Wine is my weak point! People don’t know how good the wine making is from Armenia, it’s a sub-culture in itself. The country’s wine history is ancient, the region of Vayots Dzor claims to be home to the oldest winery in the world, in operation some 6,100 years ago.

A PASSION FOR HISTORY

I am a student of history, I love ancient histories and am amazed and inspired by how history has evolved since the origins of humanity. I am interested in ancient places that are rich with archaeology (amateur of course!). I am passionate about languages and international relations and have a degree in Linguistics and Security Studies.

A LOVE OF LANGUAGE

The languages I have studied include English, Armenian, French, Spanish and Russian - I wish I had the chance to use them more often!

Thousands of years (9)

Cover; protection (7)

Pharmacist (7)

Scatters lightly (9)

Prickly plant case (4)

improves (7)

inactivity (8)

Large deer (5)

Using the nine letters in the grid, how many words of four letters or more can you list? The centre letter must be included and each letter may only be used once. No colloquial or foreign words. No capitalised nouns, apostrophes or plural words ending in “s”.

Flightless bird (3)

Correct; on target (8)

Dairy products (7)

Engraved; cut (7)

In which region of Germany is the city of Munich? 2 Which common breed of dog was briefly named the Alsatian Wolf Dog by English speakers due to wartime tensions? 3 The term ‘wiener’, used for the sausage in a hot dog, is named for which city? 4 Which Strauss composed The Blue Danube (1866)?

The Benz Patent-Motorwagen, the world’s first automobile, was built in what year?

OUR WA HOMES

W ESTERN AUSTRALIA EMERALD LIFE WEST LEEDERVILLE

ST LUKES & HAMERSLEY SUBIACO

MOSMAN PARK & FRESHWATER BAY MOSMAN PARK

PERTH

ROCKINGHAM ROCKINGHAM

HOCART LODGE HARVEY

TUIA LODGE DONNYBROOK

MERTOME BAYSWATER

TUOHY MIDL AND LEIGHTON WEST PERTH

KARINGAL GREEN HIGH WYCOMBE

BELMONT RIVERVALE

WINDSOR PARK CARLISLE KENSINGTON PARK KENSINGTON CONCORDE SOUTH PERTH

McDOUGALL PARK COMO

AGMAROY WILSON

CL ARENCE ESTATE ALBANY

FOR MORE INFORMATION

Contact the WA Hall & Prior aged care home of your choice

AGMAROY 115 Leach Highway, Wilson 08 9458 1524

BELMONT 5 Kemp Place, Rivervale 08 9277 2735

CLARENCE ESTATE 55 Hardie Road, Albany 08 9841 5999

CONCORDE 25 Anstey Street, South Perth 08 9367 7559

EMERALD LIFE 78 Kimberley Street, West Leederville 08 9381 1428

FRESHWATER BAY 67 Palmerston Street, Mosman Park 08 9384 5280

HAMERSLEY 441 Rokeby Road, Subiaco 08 9381 6542

HOCART LODGE 3 Knowles Street, Harvey 08 9729 0499

KARINGAL GREEN 53 Hawkevale Road, High Wycombe 08 6372 0400

KENSINGTON PARK 62 Gwenyfred Road, Kensington 08 9367 4870

LEIGHTON 40 Florence Street, West Perth 08 9328 9355

MCDOUGALL PARK 18 Ley Street, Como 08 9313 1700

MERTOME 30 Winifred Road, Bayswater 08 6462 7200

MOSMAN PARK 57 Palmerston Street, Mosman Park 08 9384 1769

ROCKINGHAM 14 Langley Street, Rockingham 08 9527 1757

ST LUKES 429 Rokeby Road, Subiaco 08 9381 8061

TUIA LODGE 30 Allnutt Street, Donnybrook 08 9732 3500

TUOHY 22 Morrison Road, Midland 08 9274 1756

WINDSOR PARK 110 Star Street, Carlisle 08 9472 9488

HEAD OFFICE 16-18 Mayfair Street, West Perth 08 9321 1388

info@hallprior.com.au

OUR NSW HOMES

Contact the NSW Hall & Prior aged care home of your choice

AUBREY DOWNER 23 Sunnyside Avenue, Point Clare 02 4324 2068

BEXLEY 82-84 Connemarra Street, Bexley 02 9587 7610

CAROLINE CHISHOLM 274 Burns Bay Road, Lane Cove 02 9428 2466

CLOVER LEA 14 Claremont Road, Burwood Heights 02 9747 1911

FAIRFIELD 125 The Crescent, Fairfield 02 9728 1144

GEORGES ESTATE 1 Centre Street, Penshurst 02 9069 7300

GLENWOOD 34 Greenwich Road, Greenwich 02 9436 1707

GRAFTON 12 Bent Street, South Grafton 02 6642 3255

MENAVILLE 121 Frederick Street, Rockdale 02 9567 3641

MONTANA 36-38 Harbour Street, Mosman 02 8969 2600

SHANGRI-LA 107 Carrington Avenue, Hurstville 02 9580 4333

SIRIUS COVE 17 Clanalpine Street, Mosman 02 9960 7555

VAUCLUSE 13 Young Street, Vaucluse 02 9337 3235

NSW STATE OFFICE 274 Burns Bay Road, Lane Cove 02 9427 8978

• Enjoy our Wellness Centre’s hydrotherapy pool and other facilities; • Relax knowing you have 24-hour care and support; and • Splash out on life’s luxuries with our package of extra services. For an exclusive tour in person or a virtual tour online, book through our website: www.georgesestate.com.au/bookatour/