We’re excited to announce that on April 1st, White Oak Home Care Services will switch from Procura to Alayacare, enhancing efficiency, communication, and service delivery for clients and Support Workers
Thestartof2025hasbeenabusyandtransformative timeaswetransitiontoournewsoftwaresystem, Alayacare.Aheartfeltthankyoutoourincredibleteam foryourdedicationtotheextensivetrainingandtesting involvedWe'reexcitedtoimplementthissystem,which willbringsignificantimprovementstoouroperations Readonformoredetailsaboutthistransition.
Onamorepersonalnote,thepastfewmonthshavebeen challengingaswemournthelossofourbelovedWhite Oakmatriarch mineandMarianne’smother,Mary,after hercourageousbattlewithcancer.Mary’spassionfor advocatingbetteragedcaretouchedcountlesslivesand earnedherdeeprespectacrosstheindustryWetruly appreciateyourkindwords,condolences,andsupport duringthistime
Aswemoveforward,Ihopeyouenjoythiseditionofour staffnewsletter,filledwithupdatesandhighlightsfrom theWhiteOakfamily
International Women's Day (IWD) on March 8th celebrated women's achievements under the theme "Accelerate Action." It’s a global call for gender equality and ending violence against women.
At White Oak, we’re proud of our predominantly female workforce, where women empower and support each other daily. Thank you to our amazing team for being role models in the workplace and beyond!
Chadd
Sonam
Choday
Lauren
Joslyn
Nrges Alosta
Winny Akun
If you’ve recently joined the White Oak family, you may not be aware that we have a great staff Facebook page. Updates on everything happening across White Oak are regularly posted, so you can always be in the know. If you haven’t yet joined, simply head to https://www facebook com/groups/whiteoaksta ffinformation and join our group
HCP Coordinator
Can you tell us what is your role and what a typical day looks like for you?
As a HCP/NDIS Coordinator. A typical day would involve speaking with clients, allied health professionals, many other staff members and companies to coordinate my clients care and services.
What’s your favourite part about working with this team?
My favourite part about working with the White Oak team is the amount of support I have every day and how friendly/welcoming everyone is!
What’s been your favourite or most memorable moment since you started? My most memorable and favourite moment since I have started would be the White Oak Christmas Breakfast (lots of fun and laughs) as well as getting to know my clients.
What do you like to do outside of work when you have some free time? I like to spend time with my partner, family and friends, going to the beach, fishing, 4wheel driving, camping and traveling whenever possible.
What’s a fun fact about you that most people probably don’t know? A fun fact about me is that before I got into healthcare, I lived and worked overseas in Italy, as a live-in nanny
If you could travel anywhere right now, where would you go and why? Canada and Japan are next on my travel list! I would like to go when it is snowy, so I can learn to ski or snowboard.
What’s the best movie or TV show you’ve watched recently? The best movie I have seen recently would be “Fly Me to the Moon”- a movie about the NASA Apollo 11 moon landing.
What’s one thing you can’t live without?
I can’t live without my dog, Bowie. He is my best friend and comes with us everywhere we go.
A big congratulations to this edition’s winner, HR Administration Officer Bonnie Hodgkiss, for her beautiful photo of her mum and dog at sunset, which she named “Taking Granny and Puppy for a Walk” Bonnie, your two Gold Class movie tickets are on their way!
Have you captured a photo worth entering into our Photo of the Quarter competition? Whether it’s something that made you laugh, a stunning nature shot, or anything else you’re proud of, we’d love to see it! As long as you’re the creator, it’s eligible.
To enter, simply email your photo to alison.visser@whiteoak.com.au for a chance to win two Gold Class movie tickets. Don’t forget you’ve got to be in it to win it, so keep those entries coming, even if you didn’t win this time!
If you haven’t already done so, now is the time to complete our staff survey as part of our commitment to continuous improvement Your feedback is invaluable in helping us enhance our workplace
The survey takes just a few minutes to complete, and you can choose to remain anonymous Click the link below to get started:
https://pci.moa.com.au/Web/Tools/DataEntryDataSheet.aspx? uniqueCode=VIcL5zp0
The deadline for your response is April 15, 2025. We appreciate your time and insights and look forward to sharing the results with you soon.
We wish all of our team members born this month the happiest of birthdays.
At White Oak, we owe our very foundation to an extraordinary woman Mary, our founder, mentor, and inspiration behind everything we do
Mary was a force to be reckoned with strong, resilient, and always ready to stand up for what was right. Born in Ireland and making Australia her home in 1987, she dedicated her career to caring for others As a Director of Nursing, she saw the gaps in aged care and, determined to make a difference, she founded White Oak in 1998. With passion, intelligence, and a fierce dedication to quality care, she grew the business from a small office in Shenton Park into the thriving company we know today.
Mary wasn’t just a business owner she was a trailblazer in the aged care industry. Her relentless advocacy and willingness to fight through red tape changed lives and earned her respect across the sector She was both firm and fair always going above and beyond for her staff and clients alike For those who worked closely with her, we all knew that when she wore her navy tights, it was time to get serious!
Mary’s impact on White Oak and the aged care community is truly immeasurable. Even in her final years, she was surrounded by the team she had built a group of people who cared for her just as much as she had cared for them.
Her legacy lives on through her daughters, Treasa and Marianne, who both work at White Oak today, continuing their mother’s work with the same passion and dedication.
We are forever grateful to Mary for her vision, her leadership, and the love she poured into everything she did. She has left this world better than she found it, and every day we’ll carry on her legacy.
Rest in peace, Mary. You will always be a part of the White Oak family.