Life& Love
Culture club
Staff from around the world share their stories
Life& Love
EDITOR'S LETTER
It’s no surprise that the spring issue of Life & Love is one of our biggest ever.
Our 36 aged care homes in NSW and WA have been so busy, bursting with activities and events which have kept our residents entertained morning, noon and night. We’ve hosted everything from a glamorous winter wonderland ball at Karingal Green to cultural celebrations in honour of Bhutan at Kensington Park. Residents have been invited to taste new summer menus in NSW and WA and celebrated our hardworking staff on Aged Care Employee Day.
To reflect the incredible range of countries our staff are drawn from, I hope you enjoy reading our extended special cover story about what they miss about their homelands (usually food-based!) and what they love about living in Australia. It gives a fascinating insight into some of the 86 nations represented in our aged care homes by the 3,000-plus staff members who care for our residents so compassionately. We’re already looking forward to Remembrance Day, Diwali and Christmas in the next few months. It’s all go at Hall & Prior, that’s for sure. Happy reading!
Life & Love Issue 46 | Spring 2024
Kambarang (WA)
NgoonungiMurrai’yunggory (NSW)
EDITOR
Gabi Mills
Gabi.Mills@hallprior.com.au
DESIGNER
Jennifer Mattison
Jennifer.Mattison@hallprior.com.au
CONTRIBUTORS
Jacki Downs
Jacki.Downs@hallprior.com.au
PHOTOGRAPHY
Ammon Creative
COVER IMAGE
Filipino staff at Concorde Aged Care Home celebrating the Philippines Independence Day.
Printed by VANGUARD PRESS, WA HOGAN PRINT, NSW
All rights reserved. No material published in this magazine may be reproduced in whole or part without prior written authority. Every endeavour is made to ensure information contained is correct at time of going to print.
©2024 Life & Love is published by Hall & Prior Health & Aged Care Group. Visit hallprior.com.au
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Celebrating Accreditation: CEO Graeme Prior recently celebrated with the staff at Caroline Chisholm’s accreditation for the home.
A WORD FROM THE
Chief Executive Officer
It is amazing to think that 2024 is nearing its conclusion, marking another significant year for the aged care sector, highlighted by the new aged care act being introduced to Parliament.
This new piece of legislation, the first major revision in aged care law in 28 years, was the recommendation number one of the Royal Commission into Aged Care Quality and Safety. The new act will set the legislative framework over how accommodation and care is provided to our elders for decades to come. I am a big supporter of this new legislation, especially given its focus on enshrining access to quality aged care as a human right in Australia.
A highlight of this time of year is Aged Care Employee Day, celebrated annually on August 7. Our Executive Team were out and about in facilities delivering hampers and enjoying morning tea, a small way for us to acknowledge the amazing work that our staff do each and every day in caring for our residents and clients. It was so wonderful to see our residents and family members participating in the day, also giving their thanks to our staff.
Continuing our focus on staff, I would urge you to read an amazing story on the diversity of staff that work in our organisation. We have staff from at least 86 countries that work with
us, and our Life & Love team have been able to capture a number of their stories as profiled from page 20 onwards. A large number of our staff were born in Bhutan, and I join them in welcoming the King of Bhutan, His Majesty Jigme Khesar Namgyel Wangchuck to Australia in October. A number of our staff are attending events to celebrate his visit to Australia and I join them in extending our warm welcome.
I hope you enjoy this edition of Life & Love.
GRAEME PRIOR Chief Executive Officer
MP PAYS A SPECIAL VISIT TO LEIGHTON AGED CARE HOME
On a sunny day in July, the Federal Member for Perth Patrick Gorman dropped by Leighton Aged Care Home for a chat with residents and staff.
Welcomed by Director of Nursing Bianca Meek and Executive Director Regional Leader Deborah SinclairLane, the Minister was shown around the facilities and gardens, and was keen to hear more about the West Perth aged care home.
Patrick, who was born in Fremantle, and his wife Jess are raising their young children Leo and Ruby in North Perth, and he currently serves as Assistant Minister to the Prime Minister Anthony Albanese and Assistant Minister for the Public Service.
The Minister spent time meeting some of our residents as they enjoyed
a morning tea and then held an impromptu ‘ask me anything’ session with some of Leighton’s hard-working carers and nurses.
Thanks for the visit, Minister!
AND GREET
Federal Member for Perth Patrick Gorman visited Leighton Aged Care Home, and met staff and residents.
MEET
Recipe for success
The Hall & Prior Nutrition & Hydration team and the Learning & Development team are bringing innovation to residential care meals and dining experience by focusing on creating leaders in our kitchens.
Aged care food and nutrition is a top priority for the Australian Government and is going to be strictly monitored by the Aged Care Quality and Safety Commission (ACSQC) through the new Food & Nutrition Standards.
During September, Hall & Prior implemented the Culinary Health and Excellence in Food Service (CHEFS) Mentoring Program which was held at Georges Estate in Penshurst, NSW. The program will help prepare cooks and chefs for the new Food & Nutrition Standards as well as enhancing their leadership skills.
Cooks and chefs are pivotal positions to ensure that quality food and dining experience is delivered in the aged care environment. Organiser of the Mentoring Program and Dietitian at Hall & Prior, Valentina Giannelli is driving the new program.
“Mentoring our chefs builds confidence to empower them to personally engage with our residents and their families about food and dining experiences in their homes,” she said.
“Through this program, we support the chefs to take a leadership role in their kitchen to ensures that we are consistently providing nutritious and appetising meals, including for those on texture-modified diets.”
Currently, all 13 NSW Hall & Prior homes provide freshly cooked meals prepared in on-site kitchens. The new mentoring program will prepare our staff for the 2025 Food & Nutrition Standards while enhancing catering skills and developing leadership abilities.
“Hall & Prior are proud to promote ‘cooking from fresh’ in our homes and our teams are always striving to utilise fresh ingredients, minimising pre-made products to ensure residents enjoy dining on natural products packed full
of nutritional benefits,” said Ms Giannelli.
“We were honoured to host expert external speakers Michelle McCracken (Accredited Practising Dietitian & Culinary Nutrition Manager) and Elke Travers (Commercial Development Chef) from Nestle Professional, who shared their knowledge on culinary nutrition and creative meal presentation.”
The CHEFS Mentoring Program will consist of quarterly full-day sessions covering a variety of topics including food presentation, food safety, dining experience and much more.
New laws to lift aged care standards
Hall & Prior has welcomed the new Aged Care Act as the next step in high quality aged care for all Australians – to the benefit of those in care, their friends, families and the sector more broadly.
“As aged care providers, it is our responsibility to embrace the reform and to ensure that every Australian receives quality care, choice and compassion in their later years,” said Graeme Prior, Chief Executive.
“While many of the changes are already incorporated in our daily practices, like all providers, we will look at gaps and adapt accordingly.
“Hall & Prior supported the establishment of the Aged Care Royal Commission to take a microscope to sector
standards, accountability and oversight arrangements; and we remain leaders in the call for reflection and improvement.
“The Aged Care Act is a significant step forward and we see Hall & Prior as the champions of change in this arena. As professionals we will embrace the change as we continue to strive for improvement.”
The Aged Care Act was introduced to the Australian Parliament in September. It is designed to strengthen Australia’s aged care system and ensure people who access Australian Government-funded aged care services are able to enjoy the quality of life they deserve. The laws are due to come into effect on 1 July 2025.
Interim Care unit opens in Subiaco’s Hamersley Aged Care Home
In a groundbreaking partnership between Hall & Prior Health & Aged Care Group and the WA Department of Health, Hall & Prior have commissioned a specialised nine-bed Interim Care Program at Hamersley Nursing Home in Subiaco.
The partnership sees the creation of a dedicated ninebed wing that will provide patients in WA public hospitals with the opportunity to receive high quality aged care while they finalise their plans for future care.
Hall & Prior Chief Operating Officer Daniel Hitchcock stated that the partnership provides the opportunity for patients who are on a pathway to residential aged care the opportunity to plan their permanent home and care needs, while at the same
The partnership sees the creation of a dedicated ninebed wing . . .
time providing high quality aged care.
“Once admitted, residents also receive access to our team of social workers and placement specialists who will help them and their family decide on their permanent home,” said Mr Hitchcock.
The partnership will also free up hospital beds for those that need acute care.
Staff celebrated
around our homes
Aged Care Employee
Day was an opportunity to put the spotlight on our hard-working staff from Albany to Sydney this year.
Photos by Ammon Creative.
It was a day dedicated to just one thing: celebrating our amazing aged care employees, and on August 7, our homes made sure that each and every one of them was thanked and honoured in style.
Each home received a specially created gift hamper including, among other things, sweet treats and a jigsaw. As they carried out their usual duties, staff managed to fit in some fun activities and games (check out the Braemar House photos), as well as morning and afternoon teas as a special treat.
There were bouquets and cupcakes, cookies and favourite snacks for all to enjoy.
The staff and visitors at Fresh Fields especially loved the jigsaw puzzle surprise in theirs gift hamper. The puzzle turned out to be a fantastic team-building exercise, involving staff from various departments, including laundry, management, and staff from the HEP building. It took just over four days of fun, teamwork, and a bit of good-natured frustration to complete. The Fresh Fields team is so proud of their achievement that
they’ve decided to frame the completed puzzle and display it for everyone to see!
Meanwhile, staff at Menaville Aged Care Home in Sydney started the day admiring some beautiful decorations in green and orange, creating a vibrant and festive atmosphere.
The residents wrote heartfelt cards for the staff, expressing their gratitude and appreciation. It was touching to see their messages, and it really has made the staff’s day extra special.
Our wonderful aged care employees demonstrate every day dedicated, compassionate care.
BEST IN THE BIZ
Additionally, our residents helped the lifestyle team make a lovely photo frame that captured the essence of the day.
Next up, lunch was served! The staff enjoyed a delightful lunch together topped off with a beautifully decorated cake, which all the staff cut together, symbolising our unity and team spirit.
To add to the celebrations, Menaville received goodies from state office which everyone enjoyed. It was a great gesture that added to the joy of the day.
A big thank you to all our dedicated staff in WA and NSW.
More photos overleaf.
TREATS FOR ALL Special hampers full of goodies and a jigsaw puzzle were shared with staff in all our homes.
R U OK? Daythe good vibes continue
It’s the day where it’s A-OK to ask your colleagues, friends and family if they are OKand across our aged care homes, this day - and every day - we regularly check in on each other’s mental health.
Did you know . . . that a conversation can save a life?
We are all encouraged to ask R U OK? on any day because a lot can happen in a year, a month, a week. Whether it’s your friend, family member, colleague, partner, or teammate, the people you care about go through life’s ups and downs every day.
By having regular, meaningful conversations, you build trust and normalise talking about what’s really going on, so when the people in
your world find themselves struggling, they know you’re someone they can talk to.
So while R U OK? Day on Thursday September 12 is a national day of action, we encourage everybody to ask R U OK? any day of the year because a conversation could change a life.
Pictured are some of the delicious cupcakes Clarence Estate in Albany laid on for staff and residents on this important day.
Staff at Menaville and Fairfield Aged Care Homes in NSW and Kensington in WA shared some photos of staff and residents making the most of the R U OK? Day goodies delivered.
At Menaville, the Lifestyle Officer Navi, along with volunteer Margaret, kicked off the day by cooking a lovely breakfast for the staff.
Following that, the residents gathered together for a sumptuous morning tea, where they had a meaningful
ABOVE AND BEYOND
Opposite, Freshwater Bay team members Calixto Garrucho, Fredo Santiago and Brix Cretecio climbed Bluff Knoll in south west WA in honour of R U OK? Day. This page, celebrations around our homes.
conversation about how everyone was doing and reflected on the importance of RU OK? Day.
It was a heartwarming moment to sit together, connect, and remind each other of the value of checking in and offering support. Thank you to everyone who made the day special!
At Freshwater Bay Aged Care Home in Perth, staff shared a morning tea with residents and some craft activities to discuss more about what R U OK? Day is really about. Three members of staff - Calixto Garrucho, Fredo Santiago and Brix Cretecio - decided to climb Bluff Knoll again this year so
to help them on their way, staff decided that it was only fitting to get them each a scarf for the cold hike.
Meanwhile, at Fairfield, staff and residents checked in on each other for R U OK? Day recently. This very important message is a regular theme at Fairfield, where
The residents gathered together for a sumptuous morning tea . . .
everybody likes to check in on each other regularly!
Aged care staff are fortunate to have the skills and knowledge to support our elderly needs in the home. At Kensington Park in Perth, the day offered an opportunity to remind us that any day is the day to ask “Are you ok? and support those who are facing any challenges in life.
R U OK? Is a simple question that can spark conversation that can changes someone’s outlook on life. It’s great to know that our Kensington family always come together, check in with each other regularly, and we share the fun and happiness through food sharing, as always!
Wildflower season bursts into life
As the weather warms up in October, the land in WA and NSW comes alive with flowers and new animal life according to the six Indigenous seasons.
In WA in October and November, the season is known as Kambarang (or second spring or the season of birth).
It’s wildflower season, and we see an abundance of colours and flowers exploding all around us.
The yellows of many of the acacias continue to abound, along with some of the banksias and many other smaller delicate flowering plants including the kangaroo paw and orchids.
Also during this time, the balgas will also start to flower, especially if they’ve
been burnt in the past year or closely shaved.
One of the most striking displays of flowers to be seen during this season will be the “Mooja”, or Australian Christmas Tree (Nuytsia). The bright orange/yellow flowers serve to signal that heat is on its way.
For animals, October is also the most likely time of the year that you will encounter a snake as the reptiles start to awaken from their hibernation and look to make the most of the warm weather to assist them in getting enough energy to look for food.
It’s also a time that many young families of birds will be singing out for their parents to feed them. Koolbardies (magpies) will also be out protecting their nests and their babies so be aware that this is the season you might be dive bombed by the protective black and white birds.
Many things are undergoing transformation with the warm change in the weather, including longer dry periods accompany a definite warming trend.
In NSW, it’s the time of NgoonungiMurrai’yunggory.
Temperatures are cool but gradually increasing in heat towards the end of October. The cold winds have now gone, and the days are starting to get warmer. The buds of the waratah swell and redden, and the ngoonungi (flying foxes) gather in vast numbers over D’harawal Lands as the sun sinks below the horizon and dusk falls.
Gentle rains fall during this time, and the flowers bloom heavy with nectar. It is a time for ceremony, and the clans gather to celebrate a time of plenty.
and wide Far
The staff who work for Hall & Prior Health & Aged Care Group in WA and NSW are drawn from 86 countries around the world - which makes for a rich and varied tapestry of cultures in each and every home. By Gabi Mills and Jacki Downs.
The 3,349 staff who residents, friends and family encounter at the 36 Hall & Prior aged care homes in WA and NSW range in age from 16 to 79. Between them, they have worked over three million floor hours (according to statistics compiled for 2023/24). Perhaps more astonishingly than these mindboggling numbers are the fact that they come from 86 countries around the world and speak 66 languages between them. Females make up 82% of the workforce, with the top five languages spoken
are English, Nepali, Dzongkha, Tagalog and Punjabi.
To illustrate the incredible diaspora of our staff, we asked a few what they loved about their home country, and their new home in Australia, working for Hall & Prior. Their responses show what a truly diverse group of people work here at Hall & Prior, bringing a little of their culture to each and every interaction.
Nisha Napit
Aubrey Downer Aged Care Home, NSW
Country: Nepal
I’m an AIN and new to Aubrey Downer Aged Care Home.
I came from Nepal and I love the food, the culture and sense of brotherhood, my neighbours and the sense of community in Nepal.
I also love authentic Nepalese food, however, with globalisation it’s not that hard to get authentic cuisine these days in Australia.
I love Australia’s people and culture, the country’s diversity and the weather!
As for working at Hall & Prior, I love being able to collaborate with other staff to provide shared goals for all our residents.
Mary Calatzis
Bexley Aged Care Home, NSW Country: Greece
I joined Hall & Prior five years ago in the role of an administration officer.
I’m Australian born but have Greek migrant parents. I like to visit my homeland as my beautiful Mediterranean Greece fills my cup with love and precious memories.
My favourite food from my home country is Youvarlakia (Greek meatball soup). It’s my comfort food and reminds me of my mum.
Australia is truly the lucky country as I feel safe, secure and have freedom of choice.
I’m a people person and enjoy giving great customer service and creating bonds with our consumers, their families and my colleagues. It puts a smile on my face when I can create a positive experience for our beautiful consumers. It all starts with a smile.
Sudip Humagain
Glenwood Aged Care Home, NSW Country: Nepal
Maria Katsoulotos
Clover Lea Aged Care Home, NSW Country: Greece
I am a carer and have been in this role for the past 44 years.
I was born in Sparta in Greece and came to Australia in my early 20s. It was a place steeped in history with lots of ancient churches and museums. We would eat home grown vegetables and meat, surrounded by very old homes and farms which are sadly no longer there.
I don’t miss anything from Greece in terms of food, to be honest. I usually make dishes myself and everything at home is homemade and not bought from the shops - including bread.
Everything is available here in Australia; work, a comfortable home, the freedom to choose whatever I want. My father visited Australia for a holiday and told me: “You have everything here; only go back to Greece to visit, not to live.”
I love looking after the residents, working with my colleagues and knowing that the company looks after its staff and residents, and accepts and respects all cultures.
I am an AIN and I’m from Nepal. My country is a land of incredible diversity, both in terms of culture and also its natural beauty. It is known for the majestic Himalayas, including Mt Everest, the highest peak in the world. I love my country because people in Nepal are the kindest people in the world, known for their hospitality and resilience. Culturally, Nepal is a melting pot of traditions, languages and religions.
I miss the Nepali food called Thakalai Khana Set which is very popular in my country. I can’t find the original taste here in Australia. Australia is a very beautiful country, home to diverse landscapes, from stunning beaches and tropical rainforests to vast deserts and unique wildlife. I appreciate the opportunity to explore its natural wonders while I am here.
As AIN, I can offer hands-on support, through personal care, helping with daily activities, or simply offering a few kind words. I feel it’s incredibly rewarding.
Fanta Touray
Fairfield Aged Care
Home, NSW
Country: The Gambia
I have been working as an AIN with Hall & Prior for the past eight years. As an AIN, my role is to support the residents to live a comfortable life. For example, I support them to have shower and help them with meals. The residents have different needs and there are some who require more support than others. This is where we support them, based on what they need and what they like to do.
My home country is The Gambia, a small country in West Africa with 2.4 million people. People in The Gambia are very friendly. We don’t have much, but we love sharing what we have. For example, if you are cooking and you don’t have salt, you can knock on your neighbour’s door, and they will give you salt. You don’t need an appointment to visit someone, and you can just turn up and you can be assured that you will be welcomed. They will also make sure you have something to eat before leaving the home.
I miss being able to visit people. I do not know my neighbours here and have never entered their houses. This is unimaginable in The Gambia. Back there, I could just knock on my neighbour’s door and leave my kids with them, and they will be looked after if I need to do something.
Also, in The Gambia, men do everything. Women just cook and look after the children. Now, it is changing as some women are also now working in offices.
I also like the fact that I can work and support my family.
I miss what we call ‘Futo’. This is made of maize powder and you add different ingredients that are hard to get here.
I miss what we call ‘Futo’.This is made of maize powder or couscous. You add different ingredients that are hard to get here.
I like the weather here because it is similar to that of The Gambia.
I love my role because I generally like helping people. It makes me happy if the residents feel supported. I know that one day, I will also need someone to support me. I also enjoy working with other people (teamwork).
GPR Saritha
Karingal Green Health and Aged Care Community, WA
Country: Southern India
I am a personal carer with nine years’ experience. I’m from Southern India originally and miss my family and parents, and in particular, my mother’s cooking. I used to enjoy celebrating cultural events at home, particularly religious festivals like Bonalu, Batukamma and the main festivals like Dasara. Telangana State, which is where I’m from, has long been seen as a meeting place for diverse languages and the iconic symbol of Hyderabad is the Charminar historical monument. My favourite food is Hyderabad biryani.
I’ve been working at Karingal Green for over four years - I love the facility and the staff and really love being a personal carer.
Peter Paul Ragadio
Karingal Green Health and Aged Care Community, WA
Country: The Phillipines
I have been a personal carer for nearly two years, and a Registered Nurse for the past few weeks. I’m from the Philippines, an archipelago that has always been a melting pot of nations, with waves of migration and colonisation leaving an indelible mark on our identity.
From the Indigenous peoples who first inhabited our islands, to the Chinese traders who brought their silk and spices, the Spanish conquerors who introduced Christianity and European customs, the Americans who instilled a love for democracy, and the Malays and Arabs who shared their Islamic faith and traditionseach has contributed to the unique blend that is Filipino culture.
The number one reason why I adore the Philippines is that the multicultural background has created a nation of warm and welcoming people, with a natural ability to adapt and connect with others. We Filipinos are known for our hospitality, our love for food, music, and celebration, and our resilience in the face of adversity.
Bicol Express is a savoury stew made with tender pork, fresh chilies, garlic, onions, ginger, and freshly made coconut milk. The dish originates from the Bicol region in the Philippines, known for its love for spicy food. I just miss the authentic recipe using the fresh coconut milk. I can definitely create it with the canned coconut milk but it just tastes different.
BIG FAN OF BICOL EXPRESS
Karingal Green’s Peter Paul Ragadio (pictured left) is a proud Filipino who misses the flavours of home.
I love the Australian approach to work-life balance and their laid-back attitude. Australians are known for their friendly, approachable nature, making it easy for newcomers to integrate and feel at home. These factors combined make me love Australia and Australians even more.
As far as my role goes, you know, I think what really gets me is the moment of connection. When I’m helping someone get dressed, or having a chat on the lounge, and suddenly they open up about their life . . . it’s like I’m seeing them for the first time. And in that moment, I’m not just a carer, I’m a friend, a confidant, a listener.
I love that my role lets me be present in people’s lives when they need it most, this might sound cliché but it is what it is. When
they’re feeling lonely, scared, or overwhelmed, I get to be the one who holds their hand, who listens to their story, who makes them feel seen and heard.
It’s not just about getting the job done; it’s about being human, being kind, being compassionate.
It’s about understanding that everyone has a story, everyone has a struggle, and everyone deserves to be loved and cared for.
So, what do I love about my role? I love the love, the laughter, the tears, the triumphs. I love being a part of someone’s journey, no matter how big or small. And I love knowing that I’ve made a difference.
Natasa Mitrov Shangri-La Aged Care Home,
NSW
Country: Macedonia
I am an AIN-Wellbeing and have been working in the role for two and a half years here at Shangri-La. I’m from Macedonia, and the landscape ranges from high plateaus and mountain peaks to the wide and flat floodplains. One thing that I love about my homeland is that it has large areas of forest vegetation and beautiful fields.
Macedonian cuisine tends to be oriented toward meat and potatoes; in general, Macedonians consume a lot of salads (the most popular is shopska salad, a tasty mix of tomatoes, cucumbers, onions, and occasionally roasted peppers, topped by white brined sheep cheese). What I miss the most is the Macedonian roast red banana peppers and the beautiful country fetta.
Australia is one of the wonderful countries to live in. The most stunning beaches, natural wonders and vibrant cultural diversity are some of the main things I love about living here. But one thing that makes it special is its people - beautiful mix of cultures, religions and backgrounds. I love that I get to cherish the experiences and traditions that multiculturalism brings to our communities, from flavours of international cuisine to the colourful festivals and celebrations through the year.
Working at Hall & Prior has been a pleasure thanks to the commitment to providing exceptional care to residents which aligns perfectly with my values. Providing comfort to someone in their final days, helping a resident regain some independence, or simply being a steady presence in their life can be incredibly fulfilling and going that extra mile to help someone in need. The emotional connections and the knowledge and compassionate care that I am providing to residents add a deep sense of meaning to my job.
ANCIENT CULTURE
Macedonia is home high plateaus and mountain peaks as well as historic bulidings.
Maya Tamang
Vaucluse Aged Care Home, NSW
Country: Nepal
I have been working as an AIN since January 2023. I love everything about my home country of Nepal. I am a Buddhist and celebrate Llhochhar (Nepalese new year) as a festival as well as Dashain, Tihar and many more. I miss Momo and think that it’s not just me that misses these dumplings . . . Australia is the land of opportunity and through my role at Hall & Prior, I’m able to care for elderly people who I love.
Karma Tshoki
Villa Dalmacia Aged Care Home, WA
Country: Bhutan
Since April of this year, I have been working as a Personal Care Assistant (PCA) with Villa Dalmacia. In addition to my role, I’m also an amateur PCAP, continuously learning and growing in my field.
As someone who hails from Bhutan, a land renowned for its serene landscapes and deeply rooted traditions, I have always cherished the peace and pristine environment of my homeland. Bhutan’s rich natural beauty, complemented by the harmonious coexistence of its people, is truly unique. One of the most precious aspects of Bhutanese life is the close-knit community bond. The deep sense of connection, trust, and shared values within the society creates a powerful feeling of belonging, something I hold close to my heart even today.
When I think of home, I often find myself reminiscing about my mother’s home-cooked meals. In truth, every dish she makes is my
favourite, not just for its taste but for the love and care she pours into each preparation. It’s more than just food; it’s a reminder of home, warmth, and the comfort of family gatherings.
Living in Australia, I have embraced the diversity and boundless opportunities the country offers. Australia is a melting pot of cultures, ideas, and experiences, making it an exciting place to grow both personally and professionally. The exposure to different communities and perspectives has been incredibly enriching, and I’m grateful for the opportunities that have come my way here.
Working with Hall & Prior, particularly at Villa Dalmacia, has been a rewarding journey. I am truly thankful for the support I have received from my Director of Nursing (DON) and the management
team. They have not only recognised my efforts but have also provided me with ample opportunities for growth. Their encouragement and guidance have made a profound impact on my professional journey, and I couldn’t be more grateful for the nurturing environment that Villa Dalmacia has offered me.
Our WA hospitality hub Fresh Fields also got in on the act, with several members of staff sharing their thoughts.
Jesus Valledor
Country: The Philippines
I have been a chef for the past year and I’m from the Philippines originally. It’s a country full of agricultural resources and we are generally a hospitable people.
I miss pork or chicken adobo, but Australia has given me a future for me and especially my family. The people and nature are also fantastic.
I love working at Fresh Fields because of the atmosphere, the lovely, friendly people and good managers!
Enrico Puzon
Country: The Philippines
Like Jesus, I’m from the Philippines and have been a Senior Sous Chef for 16 months.
My home country is a place that consists of 7,100 islands and let’s just say it’s cheaper to live there compared to Australia. I love the hospitality and friendliness of the people.
I miss my country’s street food like chicken and pork BBQ. Australia gave me a life and the future of my family, and as one of my closest friends said it is a country of opportunity.
Being a Sous Chef is not an easy job but because I am working with people who help each other, it makes my job easier. Challenges and hard days will come for sure but being around with people who understands the job really helps. Respectful people around me make the working place a happy environment, no matter how hard the job is.
Ursula Rochecouste Keen
Country: Mauritius
I have been an Administration Officer for the past year but have been with Hall & Prior since 2012. I’m originally from Mauritius, which is a multicultural Island with beautiful beaches, green mountains, great waterfalls, sugar cane fields all over the island and tea fields mostly in the centre - and even a dormant volcano.
Mauritius has one wonders (not the Seven Wonders) which is the Seven Coloured Earth - it’s amazing
My favourite food from Mauritius is fried noodles, the dumplings and the sweets (they are quite exceptional and flavoursome). Also, the fruits which may sound odd, but the taste and texture are fresher (if I can say that) than here.
Also, but not least, beside the food, I miss swimming in the sea without thinking about sharks or jelly fish. I miss seeing green while travelling to places (the mountains, sugar cane fields etc). Western Australia is quite arid in comparison.
Initially we came to Perth with the children (now 26 & 22) for a better future for them. Then we grew loving this beautiful city with lots of opportunities.
Perth also shares the same ocean as Mauritius (Indian Ocean) which for me is great as it feels that they are connected in a way.
WA is a beautiful state, you can travel o as far as eight hours south of Perth to find amazing places like Bunbury, Busselton, Margaret River or my favourite, Esperance.
I started with Hall & Prior in 2012 as a kitchen hand at Belmont Nursing Home then moved to Fresh Fields and now am in the administration department. There’s lots of opportunities across Hall & Prior where you can move if you have the knowledge and experience which is great.
Marrie Anael Morgane Malin
Country: Mauritius
I am from Mauritius too and have been a kitchenhand/ cook/kitchen admin for the past five months. I love my island’s weather, the beaches and green scenery. I do miss fried Mauritian noodles but love the standard of living in Australia so much. There’s so much to visit and learn about this country. For me, the best thing about working for Hall & Prior are the people.
Sonam Yangchen
Country: Bhutan
I am from Bhutan and currently work as a laundry attendant - I’ve been with Fresh Fields for almost seven months.
Bhutan is a small and peaceful country in the Himalayas known for its beautiful landscapes, rich culture and focus on happiness. It values traditions like Buddhism and it has a unique policy of Gross National Happiness. The capital of Bhutan is Thimphu and the people are known for their hospitality and simple way of life.
What I love most about Bhutan is its strong focus on preserving culture, nature and a simple way of life. Bhutan priorities happiness and
and local cheese. The cheese melts into a creamy and spicy sauce that covers the chillies – oh how Bhutanese people love their food! It is served with red or white rice representing the heart of Bhutanese home cooking. It’s a must try for everyone, and I really miss it.
The natural beauty of Australia is amazing, with beautiful beaches and vast open space for outdoor activities and meetings.
well-being through Gross National Happiness rather than Gross Domestic Product for economic growth. The beautiful mountains and forest create a deep bond with nature. The peaceful communities and spiritual way of living contribute to a simple and fulfilling life in Bhutan.
Chilli Cheese Curry (Ema Datsi) is one of my favourite dishes from Bhutan. It is also known as the national dish. It is a simple, yet flavourful curry made from chillies (dry red and fresh green)
I have been living in Australia for nine months and what I love most is the lifestyle and the blend of cultures which fosters inclusivity and creates a vibrant and dynamic place to live learn and grow. The natural beauty is amazing with beautiful beaches and vast open spaces for outdoor activities and meetings.
As a laundry attendant, I enjoy the physical activity involved in the job and working with the team to get things done efficiently. I appreciate the responsibility of keeping everything running smoothly and seeing everything organised and well-maintained. It gives me a sense of accomplishment at the end of the day. The working environment, along with the cooperative staff members and managers makes Hall & Prior a great place to work.
CHILLI CHEESE CURRY PLEASE
A taste of Bhutan is what Sonam craves now she’s in Perth.
Philippines Day celebrated in style
On June 12, Kensington Park threw a big party to celebrate the Philippines Independence Day. This significant day commemorates the declaration of independence from Spanish rule in 1898. It was a vibrant and joyous occasion, filled with colourful decorations, traditional Filipino music, and delicious food.
“It is a time to honour the bravery and sacrifices of those who fought for freedom,” said May Wang, Occupational Therapist at the home.
“It is a reminder of the importance of liberty and national pride. For our Filipino staff and residents, it was a special opportunity to share their rich cultural heritage with everyone. The celebration also fostered a sense of unity and cultural appreciation within our community.”
FILIPINO FLAIR
Kensington Park’s Filipino staff put on their most colourful outfits for the big day.
Freshwater Bay Aged Care Home
Happy 90 th birthday to you, John
We always try to make an extra special fuss of our birthday boys and girls, and for John Kendrick’s 90th birthday celebration, this was no exception.
He requested a lemon sponge cake so staff at Freshwater Bay Aged Care Home in Perth surprised him with one from Miss Maud’s to make his day extra special.
Birthday hats, decorations and plenty of cards and gifts made John’s birthday an occasion to remember, as staff came together to celebrate his 90th year.
Happy birthday, John!
Warm thanks to Freshwater Bay’s compassionate care
Director of Nursing Devi and her team at Freshwater Bay Aged Care Home in Perth received a wonderful note of thanks from a resident’s daughter recently, reflecting the compassionate and dedicated care that all residents receive from staff.
“I would like to express my sincere appreciation and thanks to Devi and all the staff of Freshwater Bay Aged Care Home for their care and attention to my mother,” she said.
“Devi was so comforting from our first contact. In what I felt at the time was an overwhelming step, Devi’s calm and ease made the enrolment process so easy.
“It is evident from meeting the staff, including nurses, caregivers, and receptionists, that all are dedicated to providing continuous compassionate care to the residents.”
In addition to Devi and her team’s warm welcome, the family were also kept continuously informed by the facility about any changes her mother was undergoing.
“I cannot express how grateful I am for the dedicated professional care my mother receives, as well as the friendliness of the staff when visiting, as if it were home,” she added, saying, “I have nothing but praise for Devi and her team. Thank you to all at Freshwater Bay Aged Care Home.”
Well done, Team Freshwater Bay!
Arghhh, me hearties!
Grafton Aged Care Home
On International Pirate Day on September 19, Grafton Aged Care Home came alive with the spirit of adventure as the residents gathered at the bus stop for their first clue, ready for a morning of treasure hunting.
Captain John Price greeted each resident as they boarded the bus with “Ahoy Mateys, ready to seek some treasure?”
He was dressed as a jolly pirate complete with dagger and captain’s hat.
Excitement buzzed through the group as they looked at their treasure map filled with cryptic clues and illustrations of landmarks scattered throughout the town. The hunt took us to the opposite side of the river where we enjoyed morning tea from the bus looking back at our home.
Then it was off on the hunt again. We solved the clue about the building that has most stories and visited the library to retrieve our next clue.
Finally after solving 14 clues, we arrived at Pirate Park for a BBQ lunch. A peaceful and relaxing time was had by all as we sat in the shade of the trees and enjoyed the great outdoors.
It wouldn’t be BBQ day without Michael and Judy dualling over who should be in charge of the BBQ.
And naturally we couldn’t return home without a visit to McDonalds for ice cream, paid for with pieces of eight of course.
It was a treasure hunting success!
Clarence staff say goodbye to Lou Pieters
The Clarence Estate team had the pleasure of hosting a casual morning tea to honour and acknowledge our wonderful Lou Pieterson, affectionately known to many as ‘Mama Lou’.
After 17 dedicated years at Clarence Estate, Lou has decided to step away from her permanent parttime position to focus on herself and her family.
Throughout her time, Lou has profoundly impacted the lives of many residents, staff, and family members with her warmth, kindness, and unwavering dedication. Her presence has been a cherished
part of Clarence, and she will be dearly missed by all who have had the privilege of knowing her.
While we bid farewell to Lou, we know this isn’t goodbye but rather ‘see you again’. Lou will still be around for the odd casual shift when life allows. Her legacy of care and compassion will continue to inspire us all.
Thank you, Lou, for your remarkable service and for touching the hearts of so many. We wish you all the best in this new chapter of your life.
Our feathered friends
Glenwood Aged Care Home
Residents at Glenwood Aged Care Home in NSW recently enjoyed getting to know some fluffy yellow chicks who brought cuteness in spades and spread huge smiles to everyone’s hearts.
The chick hatching program has seen the eggs sitting under lights for a while now, with residents checking every day to see if there were any new arrivals to nurture. They have all arrived now with their fluffy little feathers heralding spring, and you should see the smiles on the residents’ faces - it’s hard to not smile when holding these sweet little friends as they chirp and cheep their way into our hearts!
Clarence Estate
Paint ‘n’ sip at Clarence under the trees
Clarence Estate
To make the most of the beautiful spring weather we were enjoying in September, a group of residents decided to head out into the garden under the lovely Chinese elm tree for a spot of art en plein air, as the French Impressionists might have said.
It was a case of painting and sipping the afternoon away as they created some gorgeous still life artworks in the dappled sunshine, enjoying each other’s company enjoying along with a wine or drink of their choice.
What a glorious way to spend an afternoon . . .
Fairfield
Aged Care Home
A Fairfield World of Chocolate!
World Chocolate Day fell on 7 July and our residents at Fairfield weren’t going to let this tasty day pass without whipping up some chocolate delights for themselves!
Lifestyle staff Vickey and Rosi enjoyed working with lots of sweet tooth residents to whip up some chocolate crackles for afternoon tea.
To add a little sparkle, our crackles had a hint of colour added with some sprinkles to make them unique to each resident chef.
Caroline Chisholm celebrates accreditation success
Caroline Chisholm Aged Care Home
The staff of Caroline Chisholm Aged Care Home in New South Wales enjoyed a very special ‘thank you’ appreciation feast in July in recognition of their accreditation achievement.
Meeting all 42 outcomes, the team enjoyed a free coffee van for morning staff and a lavish BBQ lunch with Hall & Prior’s CEO Graeme Prior, for day and afternoon staff.
There was also a huge cake complete with a special iced message of ‘congratulations’ to help the staff feel extra special.
Well done Kathy and the whole team at Caroline Chisholm!
TV cameras capture intergenerational play at Emerald Life
On Wednesday September 11, Channel 9 Perth paid a visit to Emerald Life Aged Care Home in West Leederville to film a very special encounter between the youngsters of Sparrow Early Learning and residents.
Thanks to the hard work of Antonia Bicanic, the Occupational Therapist working at Emerald Life, the TV channel was keen to share this magical interaction between young and old as it happened.
“I have been very excited to engage in the intergenerational program we have with Sparrow Early Learning Child Care Centre,” said Antonia as filming commenced.
“It has been such a delight to see the benefits of the program for the residents and the children. It is always the highlight of the day for our residents.”
The program provides regular social interaction for Emerald Life’s residents and gives them
an opportunity to engage in activities including storytelling, games, baking, gardening and arts and crafts.
“The program has seen many bonds being created between the generations,” said Antonia.
“Our residents often speak about the activities and experiences they have shared with the children throughout the week, and it has proven to be an enjoyable experience for both our residents and the children.”
The intergenerational program is a way of enhancing the quality of life for participating residents, providing them with an opportunity to build meaningful connections and to foster a sense of community across the younger and older generations.
A hive of activity at Karingal Green
Karingal Green
We welcomed Tony from Messines Bee Farm for an educational workshop to share their enthusiasm and love of bees with the residents at Karingal Green. The residents had the opportunity to touch and smell the beeswax, smell the bees, taste the honey and look at live bees up close, all through the safety of a secure observation hive.
They loved learning about the bee lifecycle and the role they had to play for our planet.
We do hope that Tony will bee buzzing back to see us soon . . .
Let the games begin!
Many of our homes got into the Olympic spirit in August - here are just a few of the photos which captured the joy and thrill of this worldwide competition.
Kensington Park Aged Care Home
Belmont Aged Care Home
Kensington Park and Belmont Aged Care Homes in Perth brought the spirit of the Olympic Games with some fun and competitive sports.
Games included a bean bag toss, magnetic darts, a walking race, and seated hockey. All of the residents and staff were focused and empowered to play in this friendly and exciting atmosphere that promotes camaraderie, physical activity and mental engagement among our residents.
Just like the *real* Olympic Games, it’s not so much about winning, but the joy of engaging in something meaningful together!
Congrats to all involved.
The Olympic spirit is strong at Braemar
The 2024 Olympic Games held among Braemar House, Braemar Village and Braemar Cooinda concluded in August with a grand finale.
Over three days, residents showcased their athletic prowess, supported by enthusiastic cheers from staff and families during fullday bus trips to each other’s homes.
That’s why we embody the Olympic spirit: Faster, Higher, StrongerTogether! Peace!
Over three days, residents showcased their athletic prowess, supported by enthusiastic cheers . . .
Menaville going for gold!
The residents of Menaville in NSW were well and truly excited to watch Australia go for GOLD at the Paris 2024 Olympics. They gathered daily to watch the live action and went back to watch the replays of their favourite moments of the games.
Team Menaville started our Olympics campaign with our very own ‘opening ceremony’ of a super outdoor BBQ and happy hour. Their decorations were up for all to see with our Olympic rings made of paper plates and painted to reflect the international symbol of the games.
Go Team Australia!
Menaville Aged Care Home
Clover Lea gets into the Olympic spirit
Everyone was buzzing with excitement as the Olympic Games got underway in August.
The home was transformed with vibrant Olympic-themed decorations, much to the delight of residents and visitors.
Residents thoroughly enjoyed participating in a variety of games that were adapted Olympic sports, so everyone has had the opportunity to join in the festivities.
Hocart Lodge Aged Care Home
Hocart Lodge celebrates the Olympics too
The opening ceremony commenced with the running of the Olympic flame at Hocart Lodge in WA’s south west, followed by the national anthem.
The competition was fierce with more than one resident waving their hockey stick at their competitor.
The Golden Oldies won the Hockey match however the Prime Movers soon caught up taking
out the netball. The score board was taken back by the Golden Oldies with the Basketball, but the relay race was taken out by the Prime Movers despite the assistance of the Di, the DDON.
Gold medals were received by all and a very big thank you to our Physio Linda and Physio assistant Lesley for organising and assisting in this epic event.
Clover Lea Aged Care Home
MEET the DON
Toni Spires
Taking over as Director of Nursing at Grafton Aged Care Home fills Toni Spires with excitement and she intends to start on the front foot; leading by example.
L&L: How long have you been working in aged care, and what drew you to the profession?
TS I have been working in aged care since 2007 and was drawn to the profession after looking after my father who needed care remotely. I discovered that nursing care was very hard to source, so in due course, I hoped that I could contribute and give back to the community. I
joined Hall & Prior as Director of Nursing here at Grafton in August 2024.
L&L What do you particularly enjoy about your role - and what are the challenges you face?
TS I enjoy creating a home where our residents want to live their best life in, motivating our team to provide a high standard of care, to service our residents as they wish. The challenges
are the constant changes and updates in legislation, policies and procedures.
L&L On a day-to-day basis, what makes your role special and how do you plan on inspiring staff at your home?
TS For me, it’s being able to lead by example, walk alongside our great staff, remain positive, have fun, be proactive, listen and be engaged.
L&L If somebody was contemplating a career in aged care, what advice would you give them?
TS I would say that they should give it a go. Working in aged care is rewarding, there are many roles to explore and each of them are important in their own way.
L&L What kind of leader are you and how do you think your colleagues would describe you?
TS I always have an open door, I’m an active listener who’s kind, respectful firm but fair and above all empathic.
L&L What makes for a good day in aged care in your chosen career path - and how do you keep smiling in the face of everyday life and death situations encountered in aged care?
TS For me, it’s seeing our residents smile, knowing we do our best to assist our residents to live the way they want to, and to be there for them in difficult days.
L&L What plans do you have for your home - and how do you relax when you have finished work for the day?
TS I would like to work towards improving the home environment and dining experience with input from our residents, to find out more what is important to them. When I’m not at work, I love to walk my dog, do some gardening and visit my grandchildren.
L&L Tell us something we don’t know about you?
TS I love to experiment with interior design at home and house restoration.
For me, it’s being able to lead by example, walk alongside our great staff, remain positive . . and be engaged.
L&L Do you have an affirmation that you like to work to or that shapes the way you lead?
TS Yes, it’s simple: lead by example.
Qwith Kritika Thapa Chhetri, Assistant in Nursing, Vaucluse Aged Care Home, NSW
Kritika Thapa Chhetri is a Taylor Swift-loving dedicated aged care professional who relishes providing compassionate care to residents at Vaucluse Aged Care Home in Sydney.
L&L: What made you want to become an aged care worker?
KTC I was drawn to become an aged care worker because I’ve always had a deep respect and admiration for the elderly. Growing up, I spent a lot of time with my grandparents, and I learned firs-hand the importance of compassion, patience, and dignity in caring for older adults. I find it incredibly fulfilling to be able to make a positive difference in someone’s life, especially during their later years when they may need extra support and care. Being able to provide comfort, companionship, and help
+
Aimprove their quality of life is what motivates me every day in this role.
L&L: How long have you worked in aged care and when did you join Hall & Prior?
KTC I have been working in aged care for nearly two years. I joined Hall & Prior in March 2023, and I have found it incredibly rewarding to be part of a team dedicated to providing compassionate care
and support to older adults. I’m look forward to continuing to make a positive impact in this field.
L&L: What does an average day look like for you?
KTC An average day for me involves starting with morning routines, such as assisting residents with personal care. Throughout the day, I engage in activities like monitoring their health, facilitating meals, and ensuring their comfort and safety. I also spend time building relationships with residents, offering emotional support, families to ensure comprehensive care. Each day brings unique challenges and rewards, but the focus is always on providing compassionate and respectful care to improve the lives of those I support.
L&L: Tell us about one part of your job that makes you feel really rewarded and connected to those you work with?
KTC One part of my job that really makes me feel rewarded and connected is when I see the positive impact of my care on the residents’ lives. For example, helping a resident achieve a personal goal, like regaining some independence in daily tasks, or simply sharing a meaningful conversation that brightens their day, brings me a profound sense of fulfilment. These moments strengthen the bond between us and remind me of the privilege it is to be part of their journey, providing support and companionship when it’s needed most.
DEDICATED TO CARE
Kritika Thapa Chhetri (opposite) has worked at Vaucluse Aged Care Home since March 2023.
L&L: What is the best piece of advice you ever got about working in aged care and who was it from?
KTC The best piece of advice that I have received about working in aged care came from my mentor at my previous job. They emphasized the importance of maintaining a positive attitude and a strong work ethic, regardless of the challenges faced. My mentor taught me that perseverance and a willingness to learn are key to personal and professional growth. This advice has guided me through various situations in my career, helping me stay motivated and focused on achieving my goals.
L&L: What is the best thing about working at an aged care home?
KTC One of the best things about working at an aged care home is the opportunity to form meaningful connections with residents and their families. Building relationships based on trust, respect, and compassion enriches my work experience every day. It’s incredibly rewarding to be part of a team that prioritizes the wellbeing and comfort of older adults, providing them with the support and care they need. Knowing that my efforts contribute to enhancing their quality of life brings me a deep sense of fulfilment and purpose in my role.
I thrive in environments where teamwork and collaboration are valued . . .
L&L: What have you learned about yourself while you’ve worked for Hall & Prior?
KTC Working at Hall & Prior has taught me a lot about myself. I’ve learned that I have a strong capacity for empathy and patience, which are crucial qualities in caring for elderly residents. I’ve also discovered that I thrive in environments where teamwork and collaboration are valued, as they enable me to provide the best possible care. Additionally, I’ve grown in my ability to adapt to different situations and prioritize effectively, ensuring that residents receive the attention and support they deserve. Overall, my experience with the company so far has been a journey of self-discovery, reinforcing my commitment to making a positive impact in the lives of others.
L&L: How would others describe you?
KTC People often describe me as reliable and attentive, with a strong attention to detail. I’m known for being a good listener and someone
who is empathetic towards others’ needs. Additionally, I strive to be a team player, willing to collaborate and contribute positively to any group effort. Overall, others might see me as someone who is dedicated, approachable, and committed to delivering results with integrity.
L&L: What qualities are required to make a great worker in your opinion?
KTC In my opinion, qualities that make a great worker include a strong work ethic, reliability, and the ability to communicate effectively. A great worker is also adaptable and open to learning new skills, able to collaborate well with others while taking initiative when needed. Integrity and a positive attitude contribute to creating a productive and supportive work environment.
Fast Facts:
If I wasn’t an aged care support worker ... I would likely be in a role that allows me to continue helping and supporting others, such as a social worker.
My favourite movie is ... Miracles for Heaven
My favourite song is ... Blank Space by Taylor Swift
When I’m not at work you’ll often find me ... spending time outdoors, exploring nature trails and parks.
Ultimately, a great worker strives for excellence in their work, consistently delivering high-quality results while demonstrating empathy and respect towards colleagues and clients alike.
TAS Rights Management
A magical
winter wonderland
Karingal Green’s Hub was transformed into a beautiful winter wonderland in August with residents, staff, family and friends dancing the day away in style.
By Barbara Brown, Karingal Green resident
Our story began with every resident receiving an invitation to attend a Winter Wonderland Ball to be held on Wednesday August 21 in the Karingal Hub. All staff and residents were asked to wear white if possible and so the hunt began for something to wear and to find that sparkly necklace or a favourite tie hiding somewhere in the cupboard. Soon it was the day of the ball and as residents began arriving at the Hub, they were transported into a wonderland of fairy lights, white and silver decorations, snowflakes hanging from the ceiling and trees standing in
mounds of cotton wool snow, a truly magical setting.
Our guests, led by Adam Penn, were professional dancers and were dressed for the ball with the men in their tuxedos and the ladies in their beautiful ball gowns. The opening dance was a modern waltz danced to the song “Under The Bridges of Paris” - the city of love.
Gradually more and more residents ventured onto the dance floor and even those in wheelchairs were twirled around in time to the music. It soon became evident that some of our residents were very accomplished dancers in their past lives.
So many memories of happy times, dancing with that special person or perhaps just having fun at the various dance studios scattered around Perth. As we watched the dancers perform the rhumba, the Venetian waltz and the lovely Pride of Erin, staff moved around offering canapes prepared by Chef Daniel as well as glasses of champagne and soft drinks.
Sadly, like Cinderella, the time came for us to leave the ball with all its glamour, beauty and memories.
Our thanks to the Karingal Green team and everyone else involved for all their hard work, time and energy in preparing such magical moments for the residents at the Winter Wonderland Ball, a very special event.
Karingal Green Home Care can provide the professional assistance needed to continue living safely and independently in your own home.
Flexible programs and services tailored to your individual needs. You may like to receive help around the home, assistance with meals, join social outings, transport to appointments, or assistance with personal care and clinical services.
Home is where the heart is
If you would prefer to receive care in the comfort of your own home, Georges Estate is proud to now offer this service in the Penshurst community.
Since 2021, Georges Estate Health & Aged Care Community has provided an innovative and care-focused approach to aged care in the Penshurst region.
Surrounded by lush gardens, the residence has 114-beds over two levels designed to offer all levels of care needs.
Georges Estate Health & Aged Care Community provides specialist services (including a secure memory support unit with 18 beds) as well as a Wellness Centre, gymnasium, cinema and hydrotherapy swimming pool.
“From October 1, we are excited to deliver our unique Georges Estate ‘care’ to people living in our community,” said Sarah Riach, Executive Director Georges Estate.
“Our proud reputation for excellence in care, compliance and community
will now be delivered directly into the homes of people that wish to receive care in the familiarity of their own home.
It’s understandable that not everyone requires the 24/7 clinical caring and supervision that living in residential aged care brings, so Georges Estate’s trained and professional staff will now be able to visit clients in their own homes to deliver a large range of services covering clinical care, wellness, generals services such as cleaning and meal preparation among others to help those in the community continue to live their best life possible.
“Our team are experienced in all aspects of care delivery and take pride in showing kindness in everyday interactions,” said Sarah.
“Our Home Care offering is delivered by the same loving
staff that enjoy working in our Georges Estate Residential home and can alleviate any worry around residential care should the need ever arise.”
Initially running from the residential aged care, a Georges Estate Home Care Hub is being developed which will be situated on the high street in Penshurst for those who prefer to meet face to face to discuss their home care needs and how the team can best meet them.
Sarah personally interviews and oversees all the staff in the aged care home, and it is these same staff members who will head out into the community to meet the needs of those that wish to receive care in the comfort of their own homes.
In addition to having experienced nursing and caring professionals able to deliver care in the community, there is also a full range of Allied Health Professionals working from Georges Estate who can also be part of a client’s home care package.
“Our staff all know each other and work closely together, so clients can be assured that synergy between programs is optimal and all based around the wellbeing, clinical and general care outcomes required by the individual,” said Sarah.
“Giving the ‘Georges Estate’ ethos and style of care to our broader community of older Australians is our biggest goal.”
To find out more about Home Care at Georges Estate, visit georgesestate.com.au
Home care to suit you
Georges Estate Health & Aged Care Community are proud to offer their professional, kind and experienced care to clients living in their own home.
We want to take our Georges Estate reputation for excellence into the home care community to make sure that people living at home are not at risk of loneliness, depression or being overwhelmed with everyday tasks that they simply cannot keep up with as they age.
- Executive Director, Sarah Riach
For more information on Georges Estate Home Care, visit GeorgesEstate.com.au.
Click on the Home Care tab to discover how we can care for you in the comfort of your own home.
to minimise your risk of a stroke
For the over 65s, there are ways this cohort can reduce the chances of a stroke and it mostly involves keeping an eye on hydration, diet and exercise.
1 Eat well when you can
Focus on Nutrition: Aim to consume a variety of nutrientdense foods, including fruits (like apples, berries, and oranges) and veggies (such as leafy greens, carrots, and capsicums). Oats, brown rice, and whole wheat products are also beneficial.
Reduce Salt and Saturated Fats: Minimise salt intake by avoiding processed foods and using herbs and spices for flavouring instead. Limit saturated fats and choose lean proteins and plant-based options instead.
Include Healthy Fats: Opt for unsaturated fats from sources such as avocados, nuts, seeds, and olive oil.
2 Find an exercise you love
Keep Fit: Choose activities that improve cardiovascular health and maintain mobility. Walking, swimming or chair exercises can be effective but the key really is to find one you can commit to regularly.
Balance and Strength
Training: Try exercises that enhance balance and muscle strength to reduce the risk of falls. Simple activities like seated leg lifts can help your overall fitness levels and improve core strength.
3 Become a BP expert
Regular Monitoring: Have your blood pressure checked regularly, at least once a month. Your BP can be a
canary in the mine in terms of an early warning system for health issues.
Manage Stress: Practice stress-reducing techniques like deep breathing or gentle stretching exercises. Try stress-reducing hobbies like painting, yoga or walking by the sea or in the countryside. Remember to breathe deeply and smell the roses - literally.
4 Keep cholesterol in check
You Are What You Eat: Choose foods that help lower LDL (bad) cholesterol and raise HDL (good) cholesterol.
Medication Adherence: If prescribed cholesterollowering medications, take them exactly as directed and
have regular follow-ups to assess their effectiveness.
5 Stub it out
Seek Support: If you smoke, consult your healthcare provider for quitting smoking. There are various methods, including nicotine replacement therapies and counselling. Above all, take the first step to cutting down or giving up altogether.
Avoid Secondhand Smoke: Stay away from places where others are smoking to reduce temptation and exposure to smoke.
6 Have dry days
Understand Your Limits: For older adults, moderation means no more than one standard drink per day. If you’re a regular drinker, consider having a few nights off a week to gradually cut down.
Don’t Mix Booze & Meds: Alcohol can interact with certain medications, so let your healthcare provider know if you drink and you are on prescribed drugs.
7 Oh sugar, sugar
Check your levels: Monitor blood sugar levels if you are diabetic and become aware of changes in your wellbeing
Eating Well + Meds: If you are a diabetic, make sure you follow a balanced diet tailored for diabetes management and stick to prescribed medications or insulin therapy.
8 Watch your water
Daily Fluid Intake: Aim to drink about six to eight cups (that’s one and a half to two litres) of fluids daily, primarily water. Add sliced lemon, lime of oranges and adjust your intake based on the weather and how you’re feeling.
Recognise Signs of Dehydration: Watch for symptoms like dry mouth, dark urine, or dizziness, and increase fluid intake accordingly.
9 Read the instructions
as prescribed, including those for blood pressure, cholesterol, diabetes, or any other health conditions.
Review Medications: Have regular reviews with your doctor to ensure medications are effective and to adjust dosages if necessary.
10 Know the signs
Be Aware: Learn the acronym FAST (Face drooping, Arm weakness, Speech difficulty, Time to call emergency services) to identify stroke symptoms quickly.
Take Immediate Action: If you or someone else shows symptoms of a stroke, seek emergency medical attention immediately. Early treatment can significantly improve outcomes and reduce the risk of long-term disability.
Implementing these tips can help manage risk factors and support overall health, potentially reducing the likelihood of a stroke. However regular consultations with healthcare professionals are essential to tailor these strategies to individual health needs and conditions.
Sensory tasting introduces summer menu favourites
The best way to test a new menu is to put it in front of the people who will eat it - so that’s what Hall & Prior’s Dietitians and Speech Pathologists did - with an added sensory tasting twist.
By LEKSHNA BALASUBRAMANIAM Speech Pathologist, Hall & Prior Health & Aged Care Group.
With summer just around the corner, it was time to roll out the new menus across Hall & Prior’s WA homes, so residents were invited to put the new tasty items through their paces.
Hall & Prior’s dietitians and speech pathologists collaborated with Fresh Fields to organise a Sensory Tasting Event at some of the Group’s aged care homes to introduce the summer 2024/2025 menu.
The meals were cooked at the Fresh Fields hospitality hub as directed by the Group’s highly experienced
chef and kitchen staff. The IDDSI textures - watery (soup); firm (vegetables); crunchy (crackers, chips and most roasted foods); creamy (purées, pudding); and chewy (bread, grains etc) – were included in the meals during the event. The menu items were created not only for residents on a regular diet (REG7 diet), but residents on modified diets too were also welcome to join and participate.
The menu had been vetted by our dietitians to ensure residents are receiving adequate nutrients according
to the guidelines. Our speech pathologists were on hand too and performed IDDSI testing to ensure the meal items were in compliance with the IDDSI standards to support safe swallowing.
The summer menu highlighted fresh ingredients and food that suits the warmer weather. The spinach and ricotta rolls, as well as the meringue with lemon custard were great highlights of this approach and a big hit with residents. The Caribbean Cake provided a nostalgic reminder of visits to the beach during the summer.
The team always value feedback from our residents and want to give them the best meals, so the feedback received during these special tasting events will be compiled for Fresh Fields to evaluate changes prior to implementation of the new summer menu.
Hall & Prior and Fresh Fields did receive some constructive
What’s on the menu?
The sensory tasting menu included:
Red Lentil & Pumpkin Soup
Caribbean Cake
Spinach & Ricotta Rolls
Falafel
Beef Ravioli
Pork Rissole
Meringue with Lemon Custard
comfort. Residents were encouraged to provide a rating from one to five based on how much they enjoy it, one being the least enjoyable and five being the highest standard.
There were five components provided to the residents including appearance, smell, flavour, texture, and overall rating. Additional space was provided for residents to provide comments as well.
feedback such as the dry texture of the Caribbean cake or the sweetness level of the meringue with lemon custard.
All positive and constructive feedback will be compiled to assist Fresh Fields in ensuring the menu is modified to suit everyone’s needs and tastes.
The focus of the feedback forms was to gather information regarding what the residents enjoy, as well as food that brings them
The general manager at Fresh fields Kevin Fitzgerald was pleased with the reactions to the new menus.
“By considering taste, texture, aroma, and presentation, the team can adjust recipes to enhance the dining experience, promoting better appetite, improved nutrition, and overall resident satisfaction,” he said.
The residents and home care teams are looking forward to the next event in time for autumn.
PUZZLES
Domestic animals (4)
Scholars (8)
Accept reluctantly (9)
Fitting (3)
Contamination (9)
Finished (5)
Finds (9)
Insulting (7)
Jumped on one foot (6)
European currency (4)
Dead heat (3)
WORD
Using the nine letters in the grid, how many words of four letters or more can you list? The centre letter must be included and each letter may only be used once. No colloquial or foreign words. No capitalised nouns, apostrophes or plural words ending in “s”. E P D E N E G N I
To solve a Sudoku puzzle, every number from 1 to 9 must appear in: each of the nine vertical columns, each of the nine horizontal rows and each of the nine 3 x 3 boxes. Remember no number can occur more than once in any row, column or box. 36 5
1 Murder at the End of the World star Emma Corrin came to prominence through which other TV show?
2 Taoiseach is a title used by the leader of which country?
3 Vespers are Catholic prayers during what part of the day?
4 Masking, packing and duct are all types of what?
5 Which common house plant is also known as the Swiss cheese plant?
the list by changing one
Can you find all of the words listed below? The leftover letters will spell out a secret message.
Each number corresponds to a letter. Can you crack the code?
CROSS MATH
Insert each number from 1 to 9 in the shaded squares to solve all the horizontal and vertical equations. Multiplication and division are performed before addition and subtraction.
EIGHT AROUND
Can you work out what the missing letter is that spells an 8-letter word? It could read either clockwise or anti-clockwise.
HOW WELL DO YOU KNOW...
REBECCA GIBNEY
1. What is the name of Rebecca Gibney’s Back to the Rafters character?
A. Melanie
B. Jane
C. Julie
D. Frances
2. Which Australian actor does not star alongside Gibney in Rafters?
A. Hugh Sheridan
B. Angus McLaren
C. Erik Thomson
D. Sam Worthington
3. In which New Zealand city did Gibney grow up?
5. Which Aussie crime drama starring Gibney was nominated for an International Emmy Award?
A. Blue Heelers
B. Winter
C. Wanted
Insert the missing letters to make 10 words – five reading across the grid and five reading down.
A. Auckland
B. Wellington
C. Christchurch
D. Dunedin
4. In which year was Gibney awarded a Gold Logie?
A. 1991
B. 2009
C. 2014
D. 2019
MY WIFE: Through all my adventures, be it traveling across continents, enjoying a good meal with friends, or watching the world go by over a cup of coffee, one thing remains constant: my love for my wife. Marlien and I have shared so many wonderful experiences over the past 35 years and I can’t wait to see what our next chapter holds. Whether it’s another international move or a new journey closer to home, one thing’s for sure - there will always be good food, fine wine, and unforgettable memories along the way
Kevin Fitzgerald
General Manager, Fresh Fields
A hospitality expert with a love of travel, coffee, sport and people watching makes Kevin Fitzgerald the perfect person to oversee Fresh Fields in WA.
TRAVELLING: I have always had a passion for traveling and exploring new places. My father was Irish from Dublin, and my great-greatgrandmother was from the Romani people, giving me what I like to call “a bit of gypsy blood.”. This sense of adventure led me to leave the UK at 20 and went to South Africa by myself. It was there that I met my wife of 30 years, Marlien and after 12 years in Johannesburg, I decided it was time for a change. In 1998, we moved our family to Perth and in 2017, Marlien and I set off on a new European adventure, living for five years on the Costa del Sol in Spain. We returned to Perth in 2022, and now we look forward to seeing where life takes us next.
COOKING AND FOOD:
Food has played a major role in my life. I started working in kitchens at 14 and became a chef at 16, which opened doors to travel and new experiences. It’s how I met my wife, who is also a chef, in a hotel kitchen in South Africa. Chefs were in high demand in Australia in 1998 due to the Sydney Olympics, which allowed us to make the move. Years later, we opened a restaurant in the small Spanish village of Mijas Pueblo on the Costa del sol. Out of 39 restaurants in the village, we were proud to be rated number one on TripAdvisor within a year. For us, holidays are never about the sights - we plan them based on the restaurants we want to visit.
COFFEE AND PEOPLE WATCHING:
There’s nothing I enjoy more than a good cup of coffee and watching the world go by. Whether it’s in a charming village square in Spain or Portugal, a bustling mall in London or Johannesburg, or a little café down in Fremantle, it’s always a pleasure to sit back and take in the surroundings.
as long as I can remember. I come from a family of six kids, and my dad used to warn us against ever getting on a bike. Needless to say, that didn’t stop me. At 16, I got my first motorbike in exchange for painting a friend’s house, and since then, I’ve never been without one. There’s a unique feeling of freedom and exhilaration that comes with riding a motorbike, and it’s something that has always been a part of my life. My current bike is a Honda Fury cruiser with a 1300cc engine, and it’s been my pride and joy since 2010.
FAMILY: Family has always been incredibly important to me, coming from a very large Irish family. When Marlien and I moved to Australia in 1998, it was to give our children, Sean and Emma, a better life. Sean was five, and Emma was three when we arrived in Perth, and now they are 30 and 28, fully embracing their Australian identity, much to the amusement of my South African wife. The five years we lived in Spain were challenging, especially being so far from our children during the COVID-19 pandemic. Thankfully, technology allowed us to stay connected via FaceTime. I’ll never forget when Marlien asked the kids if they would miss us before we left for Spain, and Sean replied, “As long as you can still do international bank transfers, it’s all good.”
OUR NSW HOMES
AUBREY
OUR WA HOMES
Compassionate people dedicated to care
Georges Estate is a remarkable care community that supports residents to live a vibrant and connected life.
• Enjoy our Wellness Centre’s hydrotherapy pool and other facilities;
• Relax knowing you have 24-hour care and support; and
• Splash out on life’s luxuries with our package of extra services. For an exclusive tour in person or a virtual tour online, book through our website: www.georgesestate.com.au/bookatour/
