Need help?

Safeguarding yourself or others Adults:

If you are concerned about the welfare of an adult that has needs for care and support and think they may be at risk of, or are experiencing, abuse or neglect you can report this direct to Adult Social Care . You can contact the service for anything from information and advice about the abuse and the safety of adults, to the disclosure of a concern about your own safety or somebody that you know . Your concerns will be taken seriously and investigated appropriately . Call: 0345 603 7630 or email socialcaredirect@essex .gov .uk

Children:

If you are concerned that a child or young person is being harmed or neglected or is at risk, go to the Essex Effective Support website for information about how to report your concern: www .essexeffectivesupport . org .uk/

Alternatively, call 0345 603 7627 and ask for the Children & Families Hub (state that you are a member of the public) . You will speak to a Family Adviser who will discuss your concerns with you .

If the Adviser feels that there are concerns that require Social Care involvement they will complete a request with you .

If the child is at immediate risk of significant harm, call 0345 603 7627 - ask for the ‘Priority Line’ or call the police on 999 .

Domestic abuse

Domestic abuse can happen to anyone . Abuse can be physical, emotional, psychological, financial or sexual .

We all have arguments and may disagree with partners, family members and others close to us from time to time . However, anyone forced to alter their behaviour because they are frightened of their partner’s or family member’s reaction is being abused . Domestic abuse is rarely a one-off . Incidents generally become more frequent and severe over time . Southend, Essex and Thurrock domestic abuse partnership (SETDAB) provide advice and information on services for those affected by domestic abuse . For more details visit https://setdab .org/ Call: COMPASS Essex Domestic Abuse Helpline 0330 3337444 Call: Safer Places 03301 025811 Email: info@saferplaces .co .uk In an emergency telephone 999 .

Support for carers

Carers FIRST Essex offers help and support for carers across the county . The Carers Hub remains open and webchat is available at various times in the week . Action for Family Carers provides information and support to unpaid carers .

Carers FIRST Essex

Call: 0300 303 1555 Email: hello@carersfirst .org .uk Visit: www .carersfirst .org .uk/ essex

Action for Family Carers

Call: 0300 770 8090 Email: care@affc .org .uk Visit: www .affc .org .uk

Family support

The Treehouse Family Hub is a happy and friendly environment which offers a wide range of services and information for all the family . Tree House Family Hub, Parnall Road, Harlow, CM18 7NG www .essexfamilywellbeing . co .uk/centre/tree-housefamily-hub/ If you have a query please call 0300 2470122 . When emailing please specify which location your query relates to vcl .essexwesthftcentraladminhub@nhs .net

Getting around in Harlow Public transport

Please wear a face covering whilst using public transport to protect yourself and those around you . For up-to-date bus times, please visit: traveline .info

Harlow Community Transport

Harlow Community Transport provides a service to those who find it difficult to access normal public transport, the over 60’s, the disabled and those who are rurally isolated . All minibuses are wheelchair accessible .

Call: 01279 798876 Email: efct@community transport .org .uk

Leah Manning Centre

The Leah Manning Centre provides specialist day care for older Harlow residents with a range of support needs . Under contract with Essex County Council Adult Social Care, the centre offers daytime activities and opportunities that support individuals; maximising independence, gaining and maintaining skills for everyday living and enabling them to be part of their community . Call: 01279 446121

Visit: www .harlow .gov .uk/ leahmanning

Community Agents Essex

Community Agents is a countrywide network of agents and volunteers who support older people and informal carers to find and develop independent living solutions from within their local community . The service is delivered through a community and voluntary sector partnership consisting of Rural Community Council of Essex, British Red Cross, Age UK Essex and Essex Neighbourhood Watch . To arrange a free visit: Call: 0800 9775858 Email: enquiries@caessex .org .uk Visit: www . communityagentsessex .org .uk

Dementia support

Dementia Connect is the Alzheimers Society’s personalised support service for those who need help supporting someone living with dementia . It’s free, easy to access, and puts you in touch with the right support, from local help to telephone and online advice . Call: 0333 150 3456

Visit: www .dementiaconnect . alzheimers .org .uk

Virtual musical memories group

Fridays at 2 .30pm supported by Linda Ranger, Harlow Hospital Radio, for further information please contact Dementia Team 01279 278233 .

Carers First Support for carers

Call: 0300 303 1555 jayne .moscow@carersfirst .org .uk alison .pettit@carersfirst .org .uk

Alzheimers Society Essex

01245 260911 Email: essex@alzheimers .org .uk

The NHS Dementia guide

www .nhs .uk/conditions/ dementia/about/

Essex Dementia Care

01245 363789