The bridge has finally gone! Terminus House footbridge demolished to make way for new town centre transport hub
In this edition
Pages 4 and 5
We’re transforming our housing Changes to how we allocate council homes.
Pages 8 and 9
We’re rebuilding our town
A new era for the town centre with major rebuild projects underway.
Page 17
D-Day at 80
How Harlow marked the 80th anniversary of D-Day.
2-3
News in brief
New bus service, thousands raised for charity, flooding grants, digital switchover and sign up for the latest council news.
16 Harlow Civic Awards 2024
Recognition for Harlow’s community champions.
What’s on this summer
18-19
22-23
Things to do, see and visit this summer in Harlow.
Bins and recycling
Your guide to making the most of your bin collection services.
27 Your Councillors
Contact details for Harlow’s new councillors.
Please recycle this magazine when you have finished reading it. Harlow Times is printed on recycled paper.
Send us your views
Cover image: Demolition of Terminus House footbridge. Part of the bus station redevelopment.
Harlow Times is published quarterly by Harlow Council to keep you informed.
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Enquiries regarding this publication should be sent to Communications, Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex CM20 1WG or email communications@harlow.gov.uk
Back to work to deliver your priorities
Dear Residents,
It is the greatest honour to be writing to you again, after my re-election as the Leader of Harlow Council for the second year running following the council elections in May. As the Leader of your council, you need to know what my focus will be, so you can hold me directly accountable for what we are delivering for you.
Last year, we laid the foundations for the future by delivering on our five priorities. The five pledges we made in 2023 to restore trust in the council and what it could achieve. Not everything has gone right – it never does. But we have changed the way Harlow Council works and have put us on the footing to transform our town over the next four years.
Look simply at the fact we were recently named the second most improved council in the UK for 2023 to 2024. That is no easy feat, but simply recognition that we are moving in the right direction.
However, I know that too many people still feel that Harlow Council does not deliver for them.
That’s why we’ve set out our six missions - built on the success of last year - for the next four years, and I passionately believe that these six missions will transform the future of Harlow.
Six missions to hail a new chapter in our history. Six missions which we, and every member of our team, will deliver, for Harlow. Six missions to change the way we do things and ensure that the children of Harlow today have a safer and more prosperous future and to ensure that every resident from Arkwrights to Aylets Field, from Hilly Field to Hare Street lives in a better home, in a renewed neighbourhood, with a new town centre, with a better job and a growing local economy, safer streets, a healthier future and a council which truly delivers for them.
Our plan will put the heart back into Harlow and transform our town. We will work night and day to:
1. Transform Harlow’s Housing
2. Renew Our Neighbourhoods
3. Rebuild Our Town
4. Secure Investment For Harlow’s Future
5. Protect Our Communities
6. Deliver High-Performing Council Services
Harlow has so much going for it and I know we have much more to do to rebuild trust with you and transform our town for the better. I hope that in the following pages you will see just some of the things we are doing to deliver on these missions and that work is just the start.
Councillor Dan Swords, Leader of Harlow Council
Introducing a new bus service to the hospital
From Monday 29 July 2024 First Essex Buses will be operating a new Monday to Saturday 407/417 service between Old Harlow, Harlow Town Centre and Princess Alexandra Hospital.
The new service is being funded by Essex County Council.
For more information visit www.firstbus.co.uk/essex or telephone 0345 646 0707.
Full timetables for Harlow bus services can be found at www.travelessex.co.uk
A stroke is a medical emergency – call 999
If you or a loved one is experiencing symptoms of a stroke, it’s important you call 999 immediately.
Do not travel to The Princess Alexandra Hospital in Harlow as there is no specialist stroke unit at the hospital – if you travel there you will need to be moved to another hospital that has a stroke unit.
This will take time and it delays vital treatment.
By calling 999 paramedics can take you or your loved one to the nearest specialist stroke unit, which could be in Chelmsford, Romford or Cambridge depending on where you live.
Has your home suffered flooding?
You could receive up to £8,000 in defences if your home is prone to flooding.
Flood resilience grants are available from Essex County Council. The grant goes towards the purchase and installation costs of products which help to minimise flood damage, helping your home stay safe and dry.
Homeowners are asked to contribute to the cost if defences go above £8,000.
The grant comes as UK Climate Projections expects average winter rainfall to go up by 35% by 2070. Rainfall intensity is also expected to increase by 25%.
Visit www.essex.gov.uk
£18,000
An amazing £18,000 has been raised for charity. The money will be split equally between PACT for Autism and Plant Pots and Wellies.
Both organisations were the Chair of the Council’s chosen charities for 2023 to 2024.
A range of events were held over the year to raise money for both causes.
Councillor Andrew Johnson, who was re-elected as Chair of the Council in May, has chosen Harlow Steelband and Rainbow Services Dementia Support Network as his charities for 2024 to 2025.
The Chair of the Council is the ceremonial head of Harlow Council and plays an important civic role in engaging with the people of Harlow.
Get the latest news
Sign up for our email newsletter and get the latest news straight to your inbox.
Our newsletter goes out to residents every fortnight and features our consultations, our latest plans, and other opportunities for you to have your say.
If you would like to receive the regular updates, you can sign up on our website: www. harlow.gov.uk/newslettersign-up
Changes to phone lines
The UK’s telephone network is changing. Traditional phone lines will be replaced by a digital landline service. This means that calls will be made over a broadband line.
BT have recently announced that the telephone switchover will be delayed until 2027. This is to make sure there is time to move vulnerable residents over safely.
For most people, this change will be straightforward. Before your phone line changes, your telephone provider will contact you. Depending on your provider, this could be a letter, text, email, postcard or leaflet.
If you have questions about the switchover, contact your telephone provider.
More information is also at www.essex.gov.uk
Watch meetings online
Did you know that you can watch some council meetings online?
Visit www.harlow.gov.uk/ webcasts
We’re transforming
Harlow homes for Harlow people
As part of Harlow Council’s mission to transform Harlow’s housing, the changes to its Housing Allocations Policy, which were agreed in February, are now in force.
The overhaul of the policy came in on 1 April and includes major changes to the way the council allocates housing to people on the Housing Needs Register. They are focussed on making sure that priority is given to those most in housing need who were born and bred in the town.
As part of the changes, the following is now in effect:
• Increasing the local connection time from 5 years to 7 years. Removing local connection through family and working in the town to focus local connection on living here.
• The removal of Band 4 of the Housing Needs Register – there are currently 2,643 residents in this band who have no identified housing need.
• Increasing the lower age limit to apply from 16 to 18.
• Strengthened priority for those ‘born and bred’ in Harlow.
• Raising the household earnings cap from £50,000 to a stepped approach depending on the property size.
• Redefined criteria and priority for applicants linked to the Armed Forces.
• The quota of properties made available to third party agencies for supported housing is to be reviewed.
• Time-limited bidding be removed for homeless applicants (currently 3 months) and Band 1 priority be awarded for a maximum of 6 months.
• The definition of a carer, who requires a separate bedroom, be defined as: “A carer who provides permanent 24-hour ‘live in’ care – confirmation is required from social services –will be eligible for an additional bedroom.”
• More effective management of refusal of properties, where applicants can refuse one property but refusal of a second will result in a bidding suspension of 12 months.
• Living in a flat above ground floor with children will no longer be considered as an assessed housing need.
• Deliberately worsening circumstances to secure a move will now result in exclusion from the Housing Needs Register for 2 years.
• The removal of ‘tied tenants’ (those who live in council housing as part of their
employment, such as a caretaker) from Band 1; there are no tied tenants in Harlow.
• Band 2 priority to be given to two council households who wish to move into a single property together.
No-one needs to contact the council right now as information on the changes has been sent out directly to everyone on the register. Further communication will follow.
Anyone newly applying to join the register from now will be immediately subject to the new criteria. For existing applicants, the council will manage the implementation of the new policy, with a requirement for all applicants to re-apply to ensure they meet the new eligibility criteria.
A new online application system will be going live later this year.
For more information on how we allocate homes visit www.harlow.gov.uk
Harlow’s housing
New development secured for Harlow residents
Harlow Council has secured more Harlow homes for Harlow people by buying the Burnt Mills residential development.
The 172-home development next to the Burnt Mill roundabout has been purchased in a deal that ensures new high-quality homes are available for Harlow residents. The development was subject to wide media reporting in December 2023 when it was reported that Newham Council were seeking to buy it.
The development includes 172 one- and two-bedroom apartments, ground-floor commercial space, 150 cycle racks and 142 residents parking spaces – including 23 electric vehicle charging points – and communal roof gardens.
The homes will be available to anyone who lives in Harlow. Thirty percent (52 apartments), which is three times more than the original planning approval, will be allocated to Harlow families on the Housing Needs Register at affordable rent levels.
The remaining 120 homes will be available to Harlow residents at market rent levels.
More than 1,500 stock condition
and
tenancy audits complete
Since last autumn, 831 stock condition surveys have been completed so far with 734 separate tenancy inspections also taking place across 9,000-plus council homes.
Stock condition surveys look at the current state of a home, from kitchens and bathrooms to central heating, roofs, walls and other external structures.
The council is investing tens of millions of pounds this year to transform Harlow’s council housing. The new specialist survey data will help the council prioritise this work over the next year and in future years.
Tenancy audits are helping us check whether we are providing the right kind of services to our tenants. They are making sure the details we hold about households are accurate and are helping us provide information on the support available to those who need it. Tackling breaches of tenancy and fraud, as well as identifying safeguarding concerns and any issues before they get worse are other reasons we are doing the audits.
We can also use the audits to help ensure tenants are fulfilling their obligations in the tenancy agreement.
We’re renewing our
Signs of change in our neighbourhoods
More than 1,400 blue street signs have been updated as part of a town-wide programme.
The council has met its pledge to replace every single street sign which was not up to date, or was worn, faded, broken, damaged or missing.
Work is now taking place to update the estate map boards around the town.
If you notice a damaged blue street sign, please report it to https://selfserve.harlow.gov.uk/ MyServices so it can be repaired or replaced.
Helping protect areas from flooding
Essex Highways and Harlow Council are working together to protect the town from flooding.
The council’s maintenance company HTS have been helping Essex Highways jet and inspect roadside gullies and surface water drains in areas which experienced flooding in May.
Councillor Nicky Purse, Cabinet Portfolio Holder for Environment, said:
“Although this maintenance is the responsibility of Essex Highways, we believe there is more we can do by working together. It has been agreed by the council that HTS will support Essex Highways in jetting out gullies and inspecting drains in areas affected by flooding.”
If you are affected by flooding see our website www. harlow.gov.uk/flooding for further advice.
175 new residential parking spaces created with more to come
Harlow Council is removing unused and under occupied garages and hardstandings in council estates to create hundreds of new parking spaces.
Through our open parking programme, we have already created 175 new residential open parking spaces across Harlow, with further spaces planned.
Work began on the programme at the end of last year with 88 new parking spaces created from hardstandings in Brenthall Towers, Church End, Shawbridge and Red Willow.
At the beginning of this year, 30 new parking spaces were created from old garages in Glebelands and Wharley Hook.
A further 57 parking spaces have been created in Cooks Spinney, Hollyfield and The Readings.
The number of new spaces will top 200 later this year with the creation of 44 more spaces in Guilfords and Quarry Spring.
A further 35 spaces will be created in Goldsmiths with spaces for commercial vehicles and EV charging.
More spaces are also due to be created in Joyners Field and Tilbury Mead.
We are now considering the next phase of the open parking programme with proposals including sites in Rundells, Rushes Mead and Milwards.
We are also preparing planning applications to create official parking on landscape areas across the town that are currently being used as unofficial parking areas.
Wharley Hook, before Wharley Hook, after
Hollyfield, before Hollyfield, after
We’re rebuilding our
A new era for Broad Walk
Work will begin shortly on the multimillion-pound regeneration of Broad Walk as part of putting the heart back into Harlow town centre.
Contractors Conamar Building Services have been appointed to carry out the works, which will see the complete transformation of the high street and provide high-quality public spaces, including:
• A comprehensive repaving of Broad Walk, East Walk and Harvey Centre Approach.
• Much-needed green landscaping.
• Brand new and upgraded street furniture, including seating, lighting, bins and CCTV.
• Improving the areas around the Obelisk, Trigon and Vertex sculptures.
• Improved spaces and creation of a central pop-up and event space.
The works are being delivered as part of Harlow’s £23.7m Towns Fund programme. It is all part of regenerating the town centre and linking to the works to transform Terminus Street, the new bus station and the plans released to transform Market Square.
Once work begins, access to shops and businesses in the area will be maintained throughout construction. However, there will be some disruption to how people access Broad Walk.
A new transport hub
Work to develop a new transport and interchange hub at the site of Harlow Town Bus Station is now under way.
The Terminus House footbridge, which crossed over the bus station, has now been removed to make way for the development of a new-look transport hub.
The interchange will be a bright and welcoming replacement to the existing bus station that will provide residents with public transport. The scheme will also transform the look and feel of Terminus Street.
Artist impression
A new Arts and Cultural Quarter
Plans for the transformation of Playhouse and College Square into a new arts and cultural go to destination have been given the go ahead.
Planning permission for the £20m Levelling Up funded scheme was approved in April.
The scheme will form a new western gateway as part of the regeneration of the town centre. It will complement Harlow Playhouse’s current offer as well as provide improvements such as:
• Flexible live performance and exhibition spaces.
• New café/restaurant and booking office for the Playhouse.
• Music school and recording studios.
• New location for the Gibberd Gallery.
• Improved public realm to provide opportunities for performances and a new public square and pocket-park.
• Upgrades to the Haydens Road underpass.
• 47 high-quality residential apartments.
The former Occasio House site has already been demolished and cleared. Work to build the new scheme is set to start in early 2025.
Artist impression
Artist impression
Artist impression
Artist impression
We’re securing investment
Plans submitted for state-of-the-art David Lloyd Leisure Club
David Lloyd Leisure has submitted a planning application to Harlow Council for a new stateof-the-art health, fitness & wellness club at the Harlow Innovation Park on London Road.
David Lloyd Leisure says the proposed premium club would create 80-100 jobs on top of around 60 construction jobs.
Plans for the club include:
• A new state-of-the-art gym.
• Heated indoor and outdoor swimming pools.
• Premium group exercise studios.
• Family facilities including indoor soft play and DL Kids Club.
• Match-quality tennis, padel, pickleball and badminton facilities.
• Premium spa with spa garden.
The plans will also feature a clubroom for members to meet with friends or enjoy a bite to eat, as well as large and inviting spaces to work, relax and socialise. The plans include a range of facilities for children as well as adults including a soft play, and spaces for after-school and holiday clubs, offering
The council is working hard to secure new investment into the town with the Innovation Park the home to a range of new businesses.
The new club, which is subject to statutory planning approval, would complement the Innovation Park’s vision of creating a healthy and sustainable community, as well as supporting the wider regeneration of Harlow. David Lloyd Leisure has made a commitment to become carbon neutral by 2023 and the proposed club would incorporate the latest in sustainability technology to ensure it operates as efficiently as possible.
Stuart Caswell, New Clubs Acquisition Director at David Lloyd Leisure said: “We believe that Harlow with its thriving community and fantastic transport connections would make the perfect location for a new David Lloyd Club. Our plan is to construct a state-of-the-art health and wellness Club that not only enhances the area and creates a range of new jobs and opportunities for the local community, but also reflects the needs of people living in the area.”
The council has been consulting on the planning application with a decision expected by the autumn.
Artist impression Image
© Hadfield Cawkwell Davidson
Image © Hadfield Cawkwell Davidson
Artist impression
investment for Harlow
New travel routes for Harlow
Harlow & Gilston Garden Town (HGGT) is officially underway with work having started on two new public travel routes for the local area.
The first phase of a Sustainable Transport Corridor between the Town Centre and Burnt Mill roundabout began construction earlier this year and will prioritise walking, cycling and bus services.
Funded through a £171 million Housing Investment Grant from Homes England, the route will run from the Town Centre and along the A1019/Velizy Avenue to a redesigned junction at Burnt Mill, before connecting to the future Garden Town villages in Gilston.
This work is programmed to be completed before Christmas 2025.
HGGT Director, Naisha Polaine, said: “Work beginning on the Sustainable Transport Corridor network is a huge moment for the Harlow & Gilston Garden Town project and is the start of our commitment to give residents more travel options for the future.
“Ever since Government gave Harlow and Gilston the status of a Garden Town project in 2017, HGGT’s five council partnership has been very clear on the objectives for transport across the local area and that’s providing alternatives to using cars for local journeys.
“The new route will give priority to walking, cycling and buses, creating a culture of active travel that’s quick, safe and good for the environment while generating a healthier population.”
Continuing the Garden Town partnership’s commitment to active travel, work has also begun on a dedicated route for walking, cycling and wheeling from Elizabeth Way along Fourth Avenue.
It will run towards the hospital before incorporating Hamstel Road, Hodings Road and through an elevated section at Sainsbury’s to Netteswell.
Thanks to Essex County Council’s £5m Active Travel Fund award from Government, the route is part of the Garden Town’s wider Local Cycling and Walking Infrastructure Plan (LCWIP).
Also included in both the LCWIP and funding award is the design of a future walking and cycling path connecting Post Office Road to Sheering Road.
Residents can attend free adult cycling training courses, teaching people the basics of riding a bike and travelling safely.
Log onto tinyurl.com/ CycleHarlow to book.
We’re protecting our
Clear, Hold, Build: New campaign to tackle crime in The Stow
The Stow is the first area in Essex to benefit from a Home Office-backed scheme which aims to reduce crime and regenerate neighbourhoods.
‘Clear, Hold, Build’, is an initiative that brings Essex Police, Harlow Council, and other organisations together to tackle offending and address underlying issues affecting communities. The aim is to produce sustained, long-term change in places that have been blighted by serious and organised crime by pursuing offenders, breaking up and dispersing gangs, and creating strong, resilient neighbourhoods.
Surveys of residents and people who use the Stow have revealed concerns about crime and antisocial behaviour (ASB). Young people have also said it was the area of the town where crime, ASB and the prevalence of gang activity most concerned them.
New signage has been added to the area to encourage people to report crime anonymously.
Leaflets have also been delivered to residents to highlight what officers believe are the biggest issues in the Stow and to alert people to the signs of offending.
The project supports the council’s missions to protect our communities and renew our neighbourhoods.
As well as seeing more police patrols residents will be seeing more of council Community Safety Officers out and about in the area to provide extra reassurance to make sure the problems the area faces don’t resurface.
our communities
School children take part in Crucial Crew safety scenarios
Earlier this year, around 1,300 year 6 pupils from Harlow primary schools attended Crucial Crew where they took part in a range of informative and interactive scenarios to learn about issues that affect children and young people.
Scenarios were delivered by Harlow Council’s Community Safety Team, Essex Police, Essex County Council, Essex County Fire and Rescue Service and Safer Places, focussing on a range of topics including antisocial behaviour, knife crime, road safety, water safety and healthy relationships.
Crucial Crew takes place every year and aims to raise awareness of personal and community safety issues, promote healthy relationships and lifestyle and support children’s transition to secondary school.
We’re delivering high-performing
Council’s work recognised on the national stage!
One of the most improved councils in the country
Harlow Council has been highly commended in the Local Government Chronicle (LGC) Awards 2024 for being one of the most improved councils in the country.
The coverted LGC Awards are like the Oscars for councils!
Harlow was one of only 4 councils to be shortlisted in the most improved council category.
The council was shortlisted for its rapid progress in turning around its performance and how it delivers for residents following a review by the Local Government Association.
The judges’ feedback included praising the impressive political and managerial leadership in an accelerated improvement journey.
Top honour for the way the council manages its data
The work that the council does to manage its address and street data has received recognition with a Platinum Award at the GeoPlace Data Quality and Improvement Awards held in May.
Address data is fundamental to every council service, helping with the identification and improvement of services and outcomes for people and businesses.
Nick Chapallaz, Managing Director of GeoPlace, said: “Harlow Council has set an example that we want to recognise on a national stage.
“Managing address data to this level takes skill, commitment and dedication to constant improvement and data quality.
“The resulting data delivers numerous benefits both locally and nationally.
“Everything that local government does happens somewhere, this precise location information is essential for councils to deliver services to the residents they serve.”
Pictured: collecting the award on behalf of the council was Miro Sihelsky, the council’s Geographic Informations Manager
high-performing services
Council finances remain in a strong position
Harlow Council’s finances remain in a strong position according to the latest budget reports.
Regular updates on the current financial position are discussed at every Cabinet meeting.
In the most recent update, it was reported that for the main service budget (the General Fund) totalling £13.5m the council has spent £244,000 less than it expected to in the last financial year – 2023 to 2024. The council also reported a much lower than forecast deficit in the council housing budget for the same year.
The level of reserves is also healthy and above the minimum level. All of this was achieved whilst investing tens of millions of pounds into fixing council housing, restoring pride in Harlow, rebuilding our town, securing investment into Harlow and improving council services.
The council’s budget was also achieved alongside another freeze in the Harlow share of the council tax bill.
The council’s budget for 2024 to 2025 (the current financial year) includes a further council tax freeze, over £120 million to
transform council housing and improve and deliver housing services. There’s more than £37 million to build new council homes for Harlow families. There’s also £32 million to carry out upgrades to the Playhouse, Pets’ Corner, Paddling Pools and splash parks, Harlow Museum, and the Latton Bush Centre, and much more besides.
All together this puts the council in a strong position to deal with any financial challenges it might face.
The council has already started preparing for next year’s budget (2025 to 2026). Later this year the council will be consulting with residents and businesses to understand their funding priorities.
Councillor Michael Hardware, Cabinet Portfolio Holder for Finance, said: “Our finances remain very strong, and we have a track record of protecting services and ensuring that our residents get value for money from their Council Tax and rent.
“These are the things that we will continue to work hard to do while ensuring that we listen to the views of residents and businesses before we set future budgets.”
Have your say on where you vote
Harlow Council is conducting a full review of its polling stations and needs your views on whether current ones are suitable.
The consultation runs until 31 August 2024 with the final proposals going to the Full Council meeting in October 2024.
You can have your say at www.harlow.gov.uk, by emailing elections@harlow.gov.uk or by post to:
Electoral Services, Harlow Council, Latton Bush Centre, Southern Way, Harlow CM18 7BL.
Honours for community superstars making a difference in Harlow
People and organisations who make a genuine difference to the lives of Harlow’s residents were honoured at the 2024 Harlow Civic Awards in May.
The awards are held each year before Annual Council and feature three categories: Citizens of the Year, Sport and Culture and Young Citizens of the Year. Award winners are nominated by members of the public.
June Fleming
June is a trustee of local charity PACT for Autism. She has a wealth of experience in special educational needs and helped set up the charity, which has been going for 20 years.
Paul Blake
Paul has lived in Harlow for 69 years and started decorating his house with Christmas lights 30 years ago. In recent years he has added to this display and now collects money for local charities.
Brenda Taylor
Brenda has been teaching dance in Harlow for most of her life and has run and taught at the Brenda Taylor School of Dance and Performing Arts for almost 60 years. In 2016 she was awarded a British Empire Medal in the late Queen’s New Year’s Honours List, for her service to dance and the community.
Nicole Murton
Nicole has been dancing since the age of 2 and has performed with the Royal Shakespeare Company as well as numerous professional pantomimes. She has been Principal at Addicted to Dance since 2004.
Donna Harvey
Donna has volunteered at Harlow Town FC since 2016, firstly as Match Secretary before taking on the role of Club Secretary. She attends every fixture, home and away, and in 8 years has only missed 4 games.
Harlow Jiu Jitsu
Founded by the late John Hunt, Harlow Jiu Jitsu has taught self-defence, selfdiscipline, respect for sport and for others to the local community for over 40 years. The club competes across the country and internationally and has several gold medallists in its ranks.
Risden Wood Youth FC
Established in 2007 with the aim of developing players of all abilities from across the whole community, the club is now one of the biggest and most progressive in Harlow. They are proud to have established special educational needs football with Team Awesome.
Harlow Cricket Club
This historic club dates back to 1774 and this year is marking its 250th anniversary. The club is an important focal point within the local community and is still going strong with a dedicated core of local players as well as those who come from outside of Harlow to play.
Harlow Youth Council
Harlow Youth Council is a locally elected group of 13 to 19-year-olds who live or attend school in the town. As a group, it represents the views and opinions of young people in Harlow to give them a voice on issues affecting them.
Harlow Remembers
80th anniversary of D-Day
On Thursday 6 June, the world commemorated those who sacrificed everything for our freedom on D-Day.
Here in Harlow, we also paid our respects. We started the day with a proclamation by town crier Patrick Arnold, which talked about the selfless sacrifice by those who were involved in operations on that day in 1944.
Later in the day, a special event was held in Playhouse Square which featured, singing, dancing and activities for kids.
The evening also included poetry and readings, and a beacon lighting ceremony took place as part of beacons being lit across the country.
Leah Manning Centre held a D-Day celebration event for its service users with centre staff dressing up as land girls. Guests were served with a gammon and mash potato lunch, while enjoying a live entertainer singing classic wartime songs.
There was lots of singing and dancing, followed by an afternoon D-Day quiz, hot drinks and cake.
D-DAY
80 YEARS 1944 - 2024
The
What’s on this summer
Take a splash!
Harlow’s free-to-use paddling pools and splash parks are set to open for the school summer holidays from Monday 22 July to Monday 2 September.
The four paddling pools are at Harlow Town Park, Bush Fair, Norman Booth and Sumners, and the town’s two splash parks can be found at Staple Tye and Potter Street.
Please note there is limited parking at Staple Tye splash park so please consider alternative forms of travel if possible.
Stay up to date on opening times for the facilities at www.harlow.gov.uk/paddling-pools where we will post regular updates.
Footgolf comes to Harlow
A new footgolf course has opened in Harlow Town Park on the former pitch and putt course (CM20 2QQ).
The opening times, which are dependent on the weather, are 9am to 8pm Monday to Friday and 10am to 8pm Saturday and Sunday. Prices are under 21s £5, adults £7 and family (2 adults and 2 children) £20. For more information call 07786 498460.
Gibberd Gallery Civic Centre, Harlow 11am to 4pm Monday to Saturday Closed Sundays and Bank Holidays
Gerda & Her Guardians Friday 12 July to Saturday 14 September
A celebration of artwork by Gerda Rubinstein and her special relationship with Harlow. Featuring sculptures, drawings and photographs that tell the story of public artworks that are found in Harlow Sculpture Town, the Gibberd Garden and Parndon Mill.
The show also includes two new commissions by local artists Jordan Cook, Laura Bracey Curry & Snootie Studios plus contributions from schools and Harlow College.
Visitors are welcome to share their own memories of Gerda and her work.
For more information please email gallery@harlowarttrust.org.uk or call 01279 446404.
All event and activity information is correct at time of going to press. Please always check first with the event organiser by calling their contact number or by visiting the relevant website.
Third Space
Thursday 1 August 6.30pm to 8.30pm
Celebrate South Asian Heritage Month with an evening of poetry. Hosted by Farzana Chaudhry, listen to poems from the upcoming anthology ‘Third Space’ South Asian refreshments will be provided with singing from Shivani Sen. Book with Outsavvy or email gallery@harlowarttrust.org.uk
Storied Selves
Saturday 3 August
11am to 1pm and 2pm to 4pm Over 18’s
Dr Roshni Beeharry will guide you through writing for wellbeing using poetry, prose and the gallery space, in order to explore themes including identity and sense of self. Part of the Third Space programme.
Book with Outsavvy or email gallery@harlowarttrust.org.uk
Parndon Mill
Parndon Mill Lane, Harlow
Chill @ the Mill
Saturday 20 July from 5pm to 9.30pm
Live Jazz at the beautiful Parndon Mill riverside setting from the Essex Jazz Collective.
Tickets: £15 at bit.ly/ChillAtTheMill2024 or call 01279 426042.
Harlow Museum and Walled Gardens
Muskham Road, Harlow www.harlowmuseum.com 01279 446222
Open 9.30am to 3.30pm (last entry 3pm) every Tuesday, Thursday and Saturday
Harlow Young Specialists
Tuesday 30 July to Saturday 3 August
Are you a young person interested in History, Culture and the Heritage Industry? Get hands on experience with real artefacts and research. Apply via the Harlow Museum website, age 14 to 17.
Playcation
Tuesday 6 to Thursday 22 August
Join us this summer holiday for a Victorian themed playcation. Tuesdays will be bookable workshops, Thursdays will be free drop-in sessions.
Community Celebration Fête
Saturday 17 August, 12noon to 4pm
Our Community Fête is back for the third year running. We look forward to welcoming you into our beautiful Walled Gardens to discover the range of community groups Harlow has to offer. Live music and refreshments.
Reconstructing an 18th Century Estate 14 September, 10am – 12pm
This year we are taking part in Heritage Open Day. Take a walk through time to learn how the remaining buildings of Mark Hall Estate in Harlow worked together to support the estate and parish.
Book your place on the Harlow Museum website.
250 not out for Harlow
Harlow Cricket Club (CC) is 250 years old this year and it has a fascinating story to tell about its history.
How it all started
It all started for the club in September 1774 when it was reported in the Essex Chronicle that a cricket match in Maldon against Harlow took place with the visitors winning at ‘great odds’.
The club continued to thrive although records were hard to find until 1861 when the Herts & Essex Observer was first published. Then week after week we can follow the club’s growth and progress.
There were times, around 1890 when other clubs appeared instead or as well as Harlow such as St Mary’s Institute CC.
Up the road was a consistent rival since around 1850 - Moor Hall Cricket Club, raised and run by Mr Perry-Watlington the owner of the Moor Hall estate, who had a love for cricket.
Sometimes Harlow CC played over on the Moor Hall ground as well as on other open spaces. In 1866 Messrs Carville & Pratt announced ‘the opening of a (cricket) ground for Harlow CC’. And in 1887 Moor Hall were offered the opportunity to move over to Marigolds. Mr Perry-Watlington had died (1882) and the new family at Moor Hall, the Fowlers (their son Herbert later became the world-famous golf course architect) on the face of it, would appear uninterested in a cricket team running around in their back garden.
This may be why the club considered moving to Marigolds.
This all changed again around 1902 when Mr John Balfour, a wealthy businessman bought the estate and built a thatched cricket pavilion on his very own recently acquired cricket ground.
Sam Deards (1842 to 1922)
During the evolution of Victorian cricket, Sam Deards was born in Harlow. Sam patented the ‘Victorian Day Glazing’ method which was used extensively in railway stations (Liverpool St, London) exhibition halls and on conservatory roofs.
He had many other inventions and patents, most importantly, the Mechanical Cricket Scoring Board.
Harlow Cricket Club
Installed at many famous cricket grounds both here and abroad, it is thought his prototype was built in the High Street and installed on the Marigolds pavilion for demonstration. This was probably used well into the 20th century.
Sam’s involvement with cricket for both Harlow and Moor Hall cricket clubs was legendary - he was a player, captain and administrator.
Into the 20th century We now move into the 20th century, some say the Gold Age of Cricket. W G Grace, C B Fly, Ranji, Bosanquet Trumper and dozens more - plus of course, Harlow Cricket Club. Winning various competitions between 1896 to 1906.
In 1908, Geoffrey de Mountney Hoare acquired Marigolds and Spicer Fields which was placed in trust in 1926, with absolute protection as a recreational field for the people of Harlow.
Harlow CC continued to flourish. Despite two wars, Marigolds stayed safe and the club continues today, playing on the same ground. And before them, the hundred or so years prior, the club played on various fields within the parish, some names recognisable today such as The Oxleys.
Moor Hall cricket club continued for a while but quietly declined over the following decade. The cricket ground at Moor Hall with its picturesque, thatched pavilion
continued to be used by Mr Balfour for his invitational XI, where many famous local and national renown, both cricket and aristocracy, were invited against prestigious amateur clubs. This ended in the mid-1930s when the Balfour family sold up and moved.
The mansion was requisitioned during WW2 and badly damaged, eventually lost forever in the early fifties consumed by fire. But cricket and Harlow cricket club continue to go from strength to strength.
Words by Alan Howick President, Harlow CC
For more about the fascinating history of Harlow CC visit the “Harlow Cricket through 25 Decades exhibition” at Harlow Museum & Walled Gardens which runs until Saturday 31 August.
Image courtesy of Harlow Cricket Club
The good binkeeping guide
We want to make sure your bins can always be collected and to avoid receiving an advisory hanger. We will leave a hanger if we are unable to collect your waste and explain the reason why.
To ensure your bins are collected please follow our helpful guide below.
Make the most of your recycling
Recycling is a great way to save resources, help the environment and reduce the amount of waste sent to landfill. While it is important to recycle as much as you can, please make sure the right things go in your bin.
If you have extra recycling, put it into clear or white bags alongside your full bin.
Please do not use black or any other colour bags for recycling as these will not be collected.
Make
sure the nonrecycling bin lid
closes
If you put out extra bags or overfill your bin so the lid does not close, your non-recycling may not be collected.
If you don’t have a wheelie bin, we will only collect the purple sacks provided by the council – up to 3 per fortnight. If you are recycling all you can and regularly have extra nonrecycling, you can look on our website for other waste options.
Don’t put textiles in your bins
We do not currently collect clothes, shoes and other textiles in the fortnightly recycling or refuse services. However, you can book a free textile bag collection as part of our bulky waste service. You can find ideas on what to do with your unwanted textiles on our website.
Use compostable bags in your food caddy
Line your food caddy with a compostable liner or newspaper and fill with food scraps. Please don’t use any type of plastic bag as these are not compostable and your caddy will not be emptied.
Once your caddy is full, empty into your outdoor food caddy ready for your collection day.
Make use of our bookable collection services
We offer collections for garden waste, bulky and electrical items, batteries and textiles. Some of the services incur a charge. Check for ‘special waste collections’ on our website.
Remember to make sure your items are presented for collection on your boundary by 7am on your collection day.
Did you know… You don’t need to use bags in your wheelie bins at all? You may find that you are able to get more into the bins if you put the items in loose!
Don’t forget! Make sure you put your bins on the boundary of your property by 7am on your collection days to ensure collection.
Clean and empty plastic bottles
Special DAISY Awards® programme launched to recognise nurses and midwives
The Princess Alexandra Hospital NHS Trust (PAHT) has launched the DAISY Awards® programme for patients, families and colleagues to honour a nurse or midwife who has made a real difference to their care.
The DAISY Awards® aim to shine the spotlight on nurses and midwives who go the extra mile to ensure that their patients receive high quality care and experiences.
The DAISY Foundation is based in Glen Ellen, California, and was established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), an auto-immune disease.
The care Patrick and his family received from nurses while he was ill inspired the family to create the awards programme to express their gratitude for the profound difference they made during a very distressing time.
Sharon McNally, chief nurse and deputy chief executive at PAHT, said: “We are encouraging patients, visitors and staff to nominate midwives and nurses as part of the DAISY Awards® programme throughout the year. Nominations can be made through the hospital’s dedicated website pagewww.pah.nhs.uk/daisy.
“Each month, nominations are read and scored by the judging panel using a criteria that focuses on putting the patient at the heart of everything we do and aligns with our overarching vision, goals and values of the trust.
“Winners will be presented with a DAISY Awards® certificate, a beautiful hand carved Healer’s Touch Sculpture from Zimbabwe (pictured, bottom right), a pin badge, a copy of their nomination and a gift bag.
They will then be eligible for numerous professional development, education and wellness benefits as part of the DAISY Awards® programme.
“I’m incredibly proud of the clinical and compassionate care that our nurses and midwives provide. This is a great platform to say a heartfelt thank you to exceptional individuals who go above and beyond.”
Pictured:
Roshna Sivan from Harlow, who works as a registered nurse on Penn Ward - the first ever Daisy Award winner.
Window Security
As the summer months bring hot weather (we hope), take some notes from below about window security and keeping safe.
Burglars target windows as they can offer easier entry than doors. Check how your windows look from outside, removing potential access points where you can.
Harlow Police Station is open Monday to Sunday, 9am - 5pm
Tell us what matters to you. Email the team at HarlowCPT@essex.police.uk • Call 999 (emergencies) Report online: www.essex-police.uk or call 101 (non urgent enquiries)
#protectingandservingHarlow
You should extend any alarm sensor coverage to upper rooms. If you’re replacing your windows, use a security accredited product. These are tested to British standards and are insurance approved. A good standard is PAS 24 2022.
the burglar can use to assist them to gain entry to a home.
Are there walls, bins or garden furniture that could be used to reach windows? For windows that are within reaching distance such as ground floors, see our tips below.
• Laminated glass or security film is recommended for ground floor and accessible windows.
• Sash stops prevent anyone opening sash windows enough to climb through.
• Key operated locks are recommended for windows that open out rather than up, and any ground floor or accessible windows. Remember, window locks are only effective if used. Check you have locked them before you go out or go to bed.
• Window opening restrictors allow you to ventilate your home. Make sure they can’t be picked and unlocked from outside.
Further advice
Burglars have been known to use ladders to access upper windows that appear to be unlocked. These are either found in a garden or brought by the suspect. You should make sure windows on upper floors have locks or sash stops.
A locksmith belonging to the Master Locksmiths Association can suggest the correct standard of window lock and offer advice on upgrading window security.
Six facts about residential burglary
Burglars are often opportunistic thieves. They look for any opening they can take advantage of: left open or unlocked or easy to force. It really doesn’t take much to deter these thieves – just smart thinking.
1. Burglars target homes that they think will contain valuables. A sure giveaway is leaving packaging from expensive items outside your front door.
2. Burglars are aware of the times when someone is expected to be away from their house such as during the school run or holidays.
3. Burglars do not want to be seen or heard. If they think they would be noticed by a neighbour or passerby then they are more likely to feel exposed and may move on.
4. Burglars often choose a home because they’ve spotted a specific vehicle, motorcycle or bicycle they want to steal –and the keys are more than likely to be inside the residence.
5. Sheds and garages are often vulnerable as they are not that secure and contain tools which
6. Many burglars return to homes that they’ve previously burgled because the homeowner failed to upgrade security after the first burglary. They sometimes return to an area to try to burgle homes that they spotted while committing a previous break in.
Holiday fraud
Holiday fraud is increasing as people use holiday booking websites. Scammers will list a hotel room or accommodation that isn’t available or doesn’t exist. Often victims only realise it’s a scam when they arrive at their destination, by which time the fraudster is long gone.
What you should know
Scammers may want you to pay them by direct bank transfer, not through the website. They entice you to do this by offering discounts for bank transfer payments. Don’t be tempted.
A scammer will often use photos of accommodation copied from other sites. Use Google Images to check where else an image has been used.
The scammer, or their advert, may claim they belong to a legitimate trade body or consumer protection scheme, such as the Association of British Travel Agents (ABTA). Contact the body or scheme to check.
Research the property yourself. See if it has its own website. Always try to call the owner of the property to confirm they know about your potential booking. If you can’t see a phone number, send an email asking for it.
Harlow Council comprises of 33 elected councillors, responsible for agreeing policies about provision of services and how the council’s money is spent.
Councillor Mark Ingall
Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Email: mark.ingall@harlow.gov.uk
Councillor Kay Morrison
Labour
199A Hookfield, CM18 6QP
Tel: 07736 333105
Email: kay.morrison@harlow.gov.uk
Councillor Jodi Dunne Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07378 879710
Email: jodi.dunne@harlow.gov.uk
Councillor Matthew Saggers Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07305 777819
Email: matthew.saggers@harlow.gov.uk
Councillor Hannah Ellis
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Email: hannah.ellis@harlow.gov.uk
Councillor David Carter
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 420340
Email: david.carter@harlow.gov.uk
Councillor Lanie Shears Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07906 870935
Email: lanie.shears@harlow.gov.uk
Councillor Aiden O’Dell Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07506 699240
Email: aiden.odell@harlow.gov.uk
Councillor Michael Houlihan Labour
c/o Harlow Council, Civic Centre, CM20 1WG Tel: 07802 192566 Email: michael.houlihan@harlow.gov.uk
Councillor Jake Shepherd Labour
169 Northbrooks, CM19 4DQ Tel: 07802 626326
Email: jake.shepherd@harlow.gov.uk
Councillor Daniella Pritchard Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07710 529374
Email: daniella.pritchard@harlow.gov.uk
Councillor Tony Edwards Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07544 374168
Email: tony.edwards@harlow.gov.uk
&
Cabinet Members
Councillor Dan Swords - Leader of Harlow Council
Councillor Michael Hardware
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07775 925274
Email: michael.hardware@harlow.gov.uk
Councillor Dan Swords Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Email: dan.swords@harlow.gov.uk
Councillor Andrew Johnson Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 865673
Email: andrew.johnson@harlow.gov.uk
Councillor Stacy Seales
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07541 141166
Email: stacy.seales@harlow.gov.uk
Councillor Alastair Gunn Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07850 261771
Email: alastair.gunn@harlow.gov.uk
Councillor Luke Howard Labour
184 Torkilsden Way, CM20 1FE
Email: luke.howard@harlow.gov.uk
Councillor Stefan Mullard-Toal Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Email: stefan.mullard-toal@harlow.gov.uk
Councillor Nancy Watson Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07908 518862
Email: nancy.watson@harlow.gov.uk
Councillor James Griggs
Labour
129 Broadfield, CM20 3PY Tel: 07877 424834
Email: james.griggs@harlow.gov.uk
Councillor Emma Ghaffari
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07850 655864
Email: emma.ghaffari@harlow.gov.uk
Councillor Clive Souter
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07850 667900
Email: clive.souter@harlow.gov.uk
Councillor Russell Perrin
Conservative
c/o Harlow Council, Civic Centre, CM20 1W
Email: russell.perrin@harlow.gov.uk
Councillor David Carter - Deputy Leader and Cabinet Portfolio Holder for Housing
Councillor Danielle Brown - Cabinet Portfolio Holder for Community and Wellbeing
Councillor Joel Charles - Cabinet Portfolio Holder for Public Protection
Councillor Hannah Ellis - Cabinet Portfolio Holder for Corporate Services and Transformation
Councillor Alastair Gunn - Cabinet Portfolio Holder for Garden Town and Planning
Councillor Michael Hardware - Cabinet Portfolio Holder for Finance
Councillor Nicky Purse - Cabinet Portfolio Holder for Environment and Sustainability
Potter
Councillor James Leppard
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07454 686809
Email: james.leppard@harlow.gov.uk
Councillor Danielle Brown
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Email: danielle.brown@harlow.gov.uk
Councillor Nicky Purse Conservative
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07838 238573
Email: nicky.purse@harlow.gov.uk
Councillor Maggie Hulcoop Labour
330 Carters Mead, CM17 9HA
Tel: 452252
Email: maggie.hulcoop@harlow.gov.uk
Councillor Tony Durcan Labour
329 Rundells, CM18 7HN
Tel: 414357
Email: anthony.durcan@harlow.gov.uk
Councillor Chris Vince Labour
c/o Harlow Council, Civic Centre, CM20 1WG
Tel: 07729 406011
Email: chris.vince@harlow.gov.uk
Councillor Sue Livings
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG Tel: 422339
Email: sue.livings@harlow.gov.uk
Councillor Michael Garnett
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG Tel: 437401
Email: michael.garnett@harlow.gov.uk
Councillor Joel Charles
Conservative
c/o Harlow Council, Civic Centre, CM20 1WG Tel: 07752 096765
Email: joel.charles@harlow.gov.uk
Essex County Councillors
County councillors can help with services like libraries, transport, roads and highways, social care for adults and children, education and schools.
Harlow North
Councillor Michael Garnett cllr.mike.garnett@essex.gov.uk
Harlow West
Councillor Michael Hardware cllr.michael.hardware@essex.gov.uk
Harlow West
Councillor Clive Souter cllr.clive.souter@essex.gov.uk
Harlow South East
Councillor Andrew Johnson cllr.andrew.johnson@essex.gov.uk
Bush Fair
Church Langley North & Newhall Great Parndon
Latton Bush
Stewards
Church Langley South &
Street
Mark Hall
Passmores
Little Parndon & Town Centre
Netteswell
Sumners & Kingsmoor
Looking after Harlow
Which council does what?
• Abandoned vehicles
• Antisocial behaviour
• Bus station
• CCTV
• Council car parks *
• Council Tax and business rates collection
• Elections and electoral register
• Environmental health - noise/air pollution, food safety inspections, health and safety at work
• Events – town centre and fireworks
• Graffiti, flytipping, broken glass and litter
• Grass cutting and landscape maintenance
• Housing benefits
• Housing register
• Housing repairs **
• Homelessness
• Licensing – taxi/private hire, alcohol and entertainment, animal establishments, street trading, gambling, houses in multiple occupation
• Parks, open spaces and allotments
• Picking up dead animals on the highway
• Planning and building control
• Playhouse, playgrounds and paddling pools
• Residential parking*
• Sports pitches and multi-use games areas
• Stray dogs
• Street cleaning and emptying bins
• Supported housing
• Waste and recycling collections
www.harlow.gov.uk Phone 01279 446655
• Adoption and fostering
• Adult and children social care
• Births, ceremonies and deaths
• Blue badges
• Cycle tracks
• Disability support services
• Essex Outdoors
• Essex Record office
• Gritting of main roads
• Household Recycling Centre (the tip)
• Libraries
• Pavement repairs
• Potholes
• Road safety
• Schools and adult learning
• School transport
• Street lights
• Trading standards
• Traffic information
• Traffic lights, traffic signs and bollards
• Transport – buses and bus passes
• Underpasses
• Youth service
www.essex.gov.uk www.essexhighways.org Phone: 0345 743 0430
* Parking enforcement is carried out by the North Essex Parking Partnership. Please call 01206 282316
** Council housing repairs are carried out by HTS (Property & Environment) Limited. Please call 01279 446666
Adult Social Services 0345 603 7630 www.essex.gov.uk
Affinity Water Emergencies: 0345 357 2407
Customer services: 0345 357 2402 www.affinitywater.co.uk
Arriva Buses 0344 800 4411 www.arrivabus.co.uk
Blue Badge Enquiries 0345 603 7630 www.essex.gov.uk
Bus Pass Helpline 0345 200 0388 www.essexhighways.org
Children’s Social Services 0345 603 7627 www.essex.gov.uk
Essential Living Fund 0300 7900124
Essex County Council Contact Essex 0345 743 0430 www.essex.gov.uk
Essex Highways Traffic updates, report potholes and faulty street lights 0345 603 7631 www.essexhighways.org
Essex Police 101 www.essex.police.uk
Gas Leak Emergency Number 0800 111 999
Harlow Advice Centre
Based at Great Parndon Library 01279 704002 www.harlowac.org.uk
Harlow Bus Station 01279 426349 www.harlow.gov.uk/bus-station
Harlow Citizens’ Advice Bureau 0344 477 0808 www.harlowcitizensadvice.org.uk
Harlow College 01279 868000 www.harlow-college.ac.uk
Harlow Community Hub 01279 927005 email: harlowcommunityhub@rainbowservices.org.uk
Harlow Community Transport 01992 579556 www.efcommunitytransport.co.uk
Harlow Council 01279 446655 www.harlow.gov.uk
Harlow Registry Office 0345 603 7632 www.essex.gov.uk
Harlowsave (Credit Union) 01279 451234 www.harlowsavecu.co.uk
HTS (Property & Environment) Ltd Repairs line: 01279 446666 www.harlow.gov.uk/housing-repairs
Job Centre Plus 0800 169 0190 www.gov.uk/contact-jobcentre-plus
National Rail Enquiries 0345 748 4950 www.nationalrail.co.uk
NHS Choices 111 www.nhs.uk
Parndon Wood Cemetery & Crematorium 01279 620620 www.parndonwoodcrem.co.uk
Post Office Customer Helpline 0345 611 2970 www.postoffice.co.uk
Princess Alexandra Hospital 01279 444455 www.pah.nhs.uk Samaritans 116 123 (free) www.samaritans.org
Schools Admissions 0345 603 2200 www.essex.gov.uk/admissions
Thames Water
Blocked drains or sewage/waste water flooding: 0800 3169800 www.thameswater.co.uk
UK Power Networks (power cuts) 105 www.ukpowernetworks.co.uk
Universal Credit Helpline 0800 328 5644 www.gov.uk/universal-credit
