Cleaner (casual) The Hawth Crawley BACKGROUND, COMPANY INFORMATION AND JOB DESCRIPTION Background Parkwood Theatres is a division of leisure support services company Parkwood Leisure, which is part of Parkwood Holdings plc. The company operates in excess of 80 facilities nationwide employing over 6,000 employees. Our aim is to deliver high quality services to our customers; the company also prides itself on its exemplary health and safety record and a commitment to our staff. The Hawth Crawley opened in May 1989 and is managed by Parkwood Theatres on behalf of Crawley Borough Council under the terms of a 10 year management agreement, which commenced in February 2012. The Customer Services team are responsible for providing exemplary customer service at all shows and events and presenting the venue in the best possible fashion. The Venue comprises of an 850 seat proscenium arch Main Theatre and a 146 seat Studio Theatre. Both spaces, as well as the grounds surrounding the Venue, are capable of being used in a multitude of formats and layouts which is reflected in The Hawth’s extensive range of programmed arts events and activities. Organisational Structure The post holder will report to The Front of House Manager
Front of House Manager
Duty Manager
Front of House Assistants/Ushers
Cleaners
JOB DESCRIPTION Primary Objectives for the Position will be: •
The post holder will be responsible for ensuring all areas of The Hawth hygienically clean and presentable for all service users.
The Cleaner will focus day to day on the following tasks: • • • • • • • •
To clean a number of toilet and shower areas throughout the venue To vacuum, dust, and surface clean a range of areas throughout the venue To restock consumable items for public use To wash a range of floor surfaces To ensure high and low level cleaning duties are completed as required To store all applicable cleaning stock in line with current and future COSH regulations To comply with the company’s current or future environmental policies To undertake any other reasonable duty as instructed by The Front of House Manager or General Manager
CONDITIONS OF EMPLOYMENT TITLE
REPORTING TO
Cleaner (casual)
Front of House Manager
LOCATION
The Hawth Crawley
REMUNERATION
£6.51
HOURS OF WORK
Casual (0hrs)
HOLIDAYS
20 Days Annual Holiday (pro rata) plus Statutory Holidays
NOTICE PERIOD
1 Month
THE CANDIDATE Qualifications GCSE passes in English and Mathematics Experience •
Experience of cleaning a large public venue would be an advantage, however not essential. Full training will be available.
Personal Among the personal characteristics sought the applicant: • Must have an independent, positive approach to problem-solving •
Must have a good level of communication skills, both written and spoken
•
Must be able to demonstrate clear identification with all customer requirements
•
Ability to work as part of a team, but also on own initiative
•
The role will include early mornings and weekend work
•
Applicants should have access to private transport due to shift times and location of venue
Please apply by sending a CV and covering letter by 09:00 4th April 2014. Interviews will take place week commencing 7th April 2014 Ben Manning Front of House Manager The Hawth Hawth Avenue Crawley RH10 6YZ
email: ben.manning@parkwoodtheatres.co.uk