Business News September/October 2021 by HCOC

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THE 52nd ANNUAL

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

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HAMP SHIRE CHA M B ER OF C O M M ERC E

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Welcome

Contents

By Benjamin McDonald, Events and Training Operations Manager of Hampshire Chamber of Commerce

s quickly as it came around, summer is now in our rear-view mirrors, and we look forward to the autumn colours.

Many businesses are now returning to full reopening, and we welcome the ease of restrictions across the country. As a Chamber of Commerce, we are here to support all our members and would like to remind those who need support to please reach out and we will do our best to help through our network. After the 2020 Southampton Boat Show was cancelled due to COVID-19, we are extremely excited to be offering a revised format to our boat show lunch for the 2021 and 52nd edition of this annual boat show. This event welcomes up to 150 of the local business community and features inspirational guest speakers and a two-course lunch.

Publisher Ross McNally E: ross.mcnally@hampshirechamber.co.uk T: 01329 242424

Subscriptions facebook.com/HampshireChamber @hantschamber linkedin.com/company/ hampshire‑chamber‑of‑commerce

Production Editor Ben Applin E: magazine@hampshirechamber.co.uk T: 01329 242420

To subscribe email our publisher E: rossmcnally@hampshirechamber.co.uk

Advertising Sales Ben Applin E: ben.applin@hampshirechamber.co.uk T: 01329 242420

Members are invited to send in their editorial to:

Printed by Bishops Printers T: 023 9233 4900 E: enquiries@bishops.co.uk www.bishops.co.uk

Fareham Office Wates House, Wallington Hill, Fareham, Hampshire, PO16 7BJ E: magazine@hampshirechamber.co.uk T: 01329 242420 F: 01329 822090

The opinions expressed in the editorial content of Business News from Hampshire Chamber of Commerce are not necessarily those of the publishers or of Hampshire Chamber of Commerce, neither do they accept responsibility for the accuracy of such content or liability for any legal implications.

Welcome

Business Voice

Digital Membership

Business Voice

6-7

Member News

8-9

International Trade

10-11

Member News

12-13

VvWORKS

14-16

Member News

17-21

Member News

Southampton Boat Show

24-25

Member News

26-33

Hampshire Chamber Events and Training

34-35

Events Spotlight

Sponsorhip

Member News

38-39

Events Spotlight

Sponsorhip

Member News

38-39

Member of the Moment

Member Offers

Commercial Services

Patrons

Welcome to Our New Members

44-47

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Business Voice

A Blunt Instrument’ for post-COVID Property Landscape A legal specialist with 30 years’ experience and a portfolio of clients across Hampshire has voiced her concerns over changes to the new ‘Classes Order’ introduced by the government in an attempt to help commercial property owners and managers cope with the impact of the Coronavirus pandemic. Denise Bull, Partner of Hampshire law firm Dutton Gregory Solicitors, does not believe the government’s revisiting of the property ‘Classes’ system will be sufficient to promote the radical changes that are needed to our high streets to induce regeneration. ‘There can be no doubt that the pandemic has dramatically changed the future of commercial property,’ she says. ‘With shopping online, video conferencing and the newly found culture of ‘hybrid working’ becoming the norm, property owners, developers and local authorities are looking for ways to recreate environments that will bring back prosperity to their communities.’ Up until recently, the granting of planning permission for a material change of use of buildings or land, such as changing the use of offices or shops, involved the navigation of a time-consuming and onerous process. On 1 September 2020, the Government implemented significant changes to the ’Use Classes System’ through the new Town and Country Planning (Use Classes) (Amendment) (England) Regulations 2020 (SI 2020/757) (Regulations). ‘Whereas there were numerous individual Classes for shops, eateries and offices, they are now all included

under a new ‘Class E’ for ‘commercial, business and service’,’ Denise explains. ‘This is supposed to make it easier for buildings to be repurposed in response to the various demands of landlords and tenants due to circumstances brought about by COVID-19.’ Denise points put that whilst tenants are likely to be in favour of this flexible new approach, landlords may be less so. ‘New activities in retail parks, for example, might make a site lose its appeal to new tenants, running the risk of them looking elsewhere. However, Class E premises are still constrained by stipulations of existing planning permissions, section 106 agreements, any legal constraints such as restrictive covenants, and physical alterations that could still require planning permission’ The government hopes that diversification will present opportunity, development and enterprise that will allow neglected areas to blossom once again, in accordance with how people are now choosing to live their lives. Local authorities, however, are quietly expressing concern at the potential of losing control over the strategic development of areas under their supervision – they may have a mission to encourage café culture and interactive entertainments, but end up

HAMP SHIRE CHA M B ER OF C O M M ERC E

with something entirely different from businesses that don’t share their vision. Commercial real estate owners must think creatively and make use of the new legislation to adapt and provide an environment attractive to a variety of workers, residents and visitors in order to futureproof their assets, but time will tell if this can satisfy all those with a stake in the future of commercial property. ‘I think this is a blunt instrument and will not encourage the partnerships needed between businesses and local authorities to re-energise important spaces,’ concludes Denise. ‘I hope I am proved wrong, but I believe, after what has happened in the last 18 months, something radical needs to happen to our built environment to make if fit for a new generation.’

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Digital Membership

t 01329 242420/01256 338482 w hampshirechamber.co.uk

Digital Membership

Enjoy the benefits of our Online Membership Package: Connect your business

Grow your Business

This membership package allows businesses to maximise promotional opportunities from the comfort of their own surroundings. The Chamber runs monthly virtual networking, giving the opportunity to engage with other like-minded businesses, gain new contacts and exchange offerings. Our comprehensive programme of online networking includes Speed Networking, Chamber of Solutions sessions and informative talks with inspirational speakers. These events are often supported and organised in conjunction with our neighbouring Chambers, delivering a united approach throughout the business community. A full list and booking information can be found at:

Our Business Development opportunities for Online Members include:

www.hampshirechamber.co.uk/events Our Online Membership Package gives you:

Use of the Hampshire Chamber Member logo for your literature and website

Fortnightly Chamber of Solutions Panellist Events Monthly Online Networking Opportunities Discounted Prices on Physical Events

Raise your Profile The Chamber has many marketing and media channels to help you raise your profile:

Hampshire Chamber’s Business News Magazine Our Online Membership Package gives you: Unlimited access to our eMagazine New Member listing and profile upon joining Post FREE Member to Member offers on our website

Inclusion in 2 FREE Chamber eNewsletters reaching over 1,100 businesses Social Media coverage and promotion across Facebook, Twitter and LinkedIn Member-Member E-Shot Inclusions for just £99+VAT Exhibition stands at our Meet the Chamber events for £95+VAT

Keep up to speed with our eNewsletter and informative updates on the business community

Training - Upskill your workforce The Chamber offers a wide range of training courses ranging from sales and marketing, strategies to grow your business, credit control and export documentation workshops. Courses are available both in our training room and online. We can also arrange bespoke in-house training on request. For Online Members we offer: FREE Online Training Workshops, hosted by our experienced partners, offering a range of topics (Excluding paid training courses) Discounted fees for paid in-house and online training courses

Join now Our Online Package is available at £100+VAT for businesses that wish to utilise our online benefits. To find out more, email membership@hampshirechamber.co.uk, or alternatively phone us on 01329 242420/01256 338482.

Updated August 2020. New services are added from time to time. Please check our website for details. www.hampshirechamber.co.uk 0 1 32 9 2 42 42 0 | HA M P S HIR E C H A M BER. CO. UK

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Business Voice

CONNECTING LOCAL BUSINESSES

SOUTHAMPTON’S LARGEST LOCAL BUSINESS EXHIBITION DON'T MISS THIS AMAZING FREE BUSINESS EVENT

Southampton's largest local business show is fast approaching, so get your FREE tickets or book a stand from as little as £300+VAT

Network with local businesses Meet with a variety of exhibitors Free seminars and networking

THURSDAY 25 NOVEMBER 10am – 2pm, Free Admission

HILTON HOTEL

The Ageas Bowl, Botley Rd, Southampton gemma@b2bexpos.co.uk Call Gemma on 02380 123123

Go to b2bexpos.co.uk or call 0845 139 9301 HAMP SHIRE CHA M B ER OF C O M M ERC E

SOUTHAMPTON

BUSINESS EXPO2021 Thursday 25th November 2021 Hilton Hotel, The Ageas Bowl

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Business Voice

Get back to business at Hampshire’s largest business shows Basingstoke-based event organisers, B2B Expos have again partnered with Hampshire Chamber of Commerce for the upcoming business shows taking place across the south coast. Businesses are invited to exhibit, visit, sponsor and support their local business expos taking place in Basingstoke and Southampton later this year. The events, which have been established since 2011, are celebrating over 10 years of connecting local businesses. Founder and Event Director, Matthew Larcome, explained how the events will be different this year. “We’re doing everything we can to give customers the confidence to book and attend our events,” commented Matthew. “We’ll be maintaining social distancing, encouraging attendees to wear face masks and limiting the amount of people permitted on each stand.” Matthew continues, “It’s been over 18 months since our last event and we’re excited to be back. Exhibiting is a great way for businesses to connect, network and grow. People are very keen to get back to meeting face to face and our events are the best place to do just that.”

The organisers will also be introducing more breakout spaces for people to grab a coffee, network and connect in a safe and relaxed environment. Businesses interested in exhibiting should contact Gemma Brett on 01256 838386 or email gemma@b2bexpos.co.uk. You can also find out more about the upcoming business expos online: www.b2bexpos.co.uk.

Upcoming Events Brighton Business Expo – 7th October 2021, Brighton Racecourse Basingstoke Business Expo – 21st October 2021, Oakley Hall Hotel Southampton Business Expo – 25th November 2021, Hilton at the Ageas West Sussex Business Expo – 17th February 2022, Fontwell Park Racecourse Farnborough Business Expo – 10th March 2022, Village Hotel, Farnborough Portsmouth Business Expo – 24th March 2022, Village Hotel, Portsmouth Hampshire Chamber of Commerce members are also entitled to a 10% discount on stands, so please mention us to claim your discount.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Gemma scores a major promotion at HWB Senior Tax Manager Gemma Hedges has been promoted to Associate Director at HWB. The new position recognises the positive impact Gemma has made since joining the Hampshire based accountancy firm in January 2020 and underlines the company’s continued growth. CTA qualified, a member of STEP (Society of Trusts and Estate Practitioners) and a licenced probate practitioner, Gemma specialises in owner managed businesses, covering everything from corporate restructuring, SDLT and capital gains tax, tax disputes and enquiries to inheritance tax, succession planning, trusts and estates. She was previously employed at two leading UK firms and has more than 15 years’ experience in tax and private client management in particular. Gemma said: “As well as continuing to support the needs of our personal and corporate clients, the promotion means I can also be more involved in the running of our business and can

MD Geoff Rhodes congratulates Gemma Hedges, Associate Director at HWB.

have a say in the strategies we adopt.” Away from the office Gemma enjoys making the most of the beautiful New Forest area she lives in with husband Dan and seven-year-old daughter Evie. The family enjoy waterfront walks along the south coast and clifftop hikes around the Cornish coastline, when they return to visit Gemma’s family home, near Bude. Welcoming Gemma to the executive

team, Geoff Rhodes, Managing Director at HWB, said: “We have been impressed by the expertise and commitment Gemma has shown since joining us in 2020 and this promotion is in recognition of that. “We look forward to Gemma contributing to the future shaping of HWB as we continue to grow.”

Planning the office Christmas Party can be MURDER... ...especially this year, when staff could still be working from home or having to isolate at a moment’s notice. Happily the MurderedforMoney team have a plan to save the Christmas Party. And they’re willing to sacrifice one of their own to achieve it! MurderedforMoney (M4M) is a theatrical company and teambuilding consultancy run by Bridget Wilkinson, a former HR Director and Fellow of the CIPD. During lockdown M4M ran online murder mystery events (incorporating live interrogations via Zoom) that attracted audiences from around the world and saw them ranked among the Telegraph’s Top 20 UK lockdown entertainments. The Christmas 2020 events (Mistletoe & Murder and It’s Beginning to Look

a Lot Like Murder) were especially popular, enabling dispersed families and friends to enjoy the thrill of an entertaining whodunnit together. While venues are now opening up, M4M’s online experience provides bookers with the certainty that, whatever happens, the show will go on. Because if circumstances change, and a live booking is no longer viable, the entire event can move online without losing any of the party atmosphere. Bridget says, “Our teambuilding mysteries enable teams to brush up their problem-solving and communication skills and have fun along the way. But once Christmas arrives we’re ALL about the fun. And after the anxiety of the last 16 months I can’t think of a better way to reward the troops than with an evening of lighthearted mystery and merriment.” December slots go quickly so contact us today to check availability! Email

HAMP SHIRE CHA M B ER OF C O M M ERC E

bridget@murderedformoney.co.uk or visit www.murderedformoney.co.uk.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

PR team grows into new Segensworth location Public relations and social media agency Briscoe PR has relocated and added new faces to the team as a result of new client growth. The team, headed by Kevin Briscoe, recently moved from its former location at Universal Marina at Sarisbury Green and is now based at Lancaster Court in Segensworth. New faces in the team include Dom Wallis, who has joined the Briscoe PR team as head of social, digital and brand. He was previously at air traffic control company NATS. Rachel Mole is also new to the team as a junior account executive. Rachel was student of the year on the PR course at Southampton Solent University before joining the Briscoe PR team. Charlotte Kennedy Scott has also joined Briscoe PR as a junior account executive. Kevin Briscoe said: “Adding Dom, Rachel and Charlotte to the team has given us greater strength in depth and provides a whole new range of resources and skills for our clients.”

Cash boost for arts and crafts business Rob Sowden, innovation tax incentives consultant, reports that a business has received considerable funding support from the government: “This family owned business manufactures materials for the arts and crafts DIY market and has received £170k cashback over six years via the government’s Research & Development (R&D) tax credits scheme.

“My advice to businesses is, don’t try and guess if you are eligible; obtain a free technical check. If your accountant offers to do the claim, they will likely ask you to produce the technical report, which is time consuming and complicated. If you have received benefit under the scheme, get it checked out as to whether you have received maximum entitlement as you can claim any shortfall for the past two years.” Business Cash Enabler provides a free service to businesses to check eligibility for innovation tax incentives. For more information visit: www.businesscashenabler.co.uk.

‘Hello Southampton’ gets more funding and needs volunteers for check-in calls to vulnerable A SOUTHAMPTON charity dedicated to eradicating loneliness has received funding from Virgin Media O2’s Together Fund to continue providing its vital services in the community (July 2021). Communicare’s ‘Hello Southampton’ initiative offers regular scheduled phone calls to isolated or vulnerable people to checkin on their wellbeing. The charity’s Manager, Annie Clewlow, says: “We are very lucky to have received this funding from the Together Fund. Its backing is invaluable to us and their mission to help charities that champion and celebrate unique community spirit, belonging and togetherness, is at the heart of what we do. “With this extra boost we’re able to continue providing our services to those who need us, as many people still need support as we emerge from restrictions or are continuing to isolate. We’re now calling for kind-hearted people from all walks of life to sign-up and volunteer to help build a more connected and resilient Southampton.” www.communicareinsouthampton.org.uk. 0 1 32 9 2 42 42 0 | HA M P S HIR E C H A M BER. CO. UK

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

International Trade

Customs Declaration Training delivered via Zoom

Tuesday 21st September 2021

& Tuesday 26th October 2021

Cost: £ 336.00 incl VAT – Chamber members £420.00 incl VAT – Non-members

Q. Does your company use customs agents and intermediaries to help you trade with the EU? If so, you need to know how to meet customs requirements fast and efficiently now that the UK has left the EU. There are new processes to follow and new forms to complete. We can help and our training will highlight what you need to know to be able to accurately complete a simple customs declaration. This workshop is for anyone who needs an understanding of customs regimes and how to complete a customs declaration form and there are no pre-requisites for this course. Assessment: no formal exam will be taken however delegates will get to complete simulated forms to ensure they can complete simple customs declarations correctly. To book your place please visit www.hampshirechamber.co.uk/ international-trade/international-trade-training/ or for further information please contact Jackie Highmore at Hampshire Chamber

of Commerce on tel. 01329 242420 option 3 or email jacqueline.highmore@hampshirechamber.co.uk.

Foundation Award in International Trade

Hampshire Chamber of Commerce is offering the

Foundation Award in International Trade Workshops range from Understanding Export, Export Documentation, Incoterms Rules through to Letters of Credit and Methods of Payment Candidates need to pass assessments from six workshops and certificates are provided for each module passed Workshops are replicated three three times during the year and there are nine workshops to choose from A qualification assessed by the British Chambers of Commerce

For more information visit www.hampshirechamber.co.uk/training/ Email: train@hampshirechamber.co.uk Call: Ben McDonald on 01329 242420

HAMP SHIRE CHA M B ER OF C O M M ERC E

Get your Customs Declarations through ChamberCustoms. Now available at Hampshire Chamber of Commerce.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

International Trade

ChamberCustoms – how can Hampshire Chamber of Commerce help you? What is ChamberCustoms? ChamberCustoms is the customs broker, training and advisory service delivered through Chambers of Commerce across the UK. We are different from other customs broker services as we harness the reach, expertise and knowledge of the British Chambers of Commerce network to offer an unbeatably fast, reliable, and compliant service. ChamberCustoms is the only customs broker with direct links to all air, sea, and land port terminals in the UK. Our borders have changed, the rules of the game have shifted, and traders need to build or reset their customs processes.

The journey so far As you will be aware, since 1st January 2021 all goods moving between the UK, the EU and beyond require a customs declaration and understanding and implementing these changes post-Brexit as a busy, globally trading business has no doubt meant extra paperwork, headaches, and hassle. Getting customs declarations wrong can cost your business valuable time and money and we can help simplify this process for you, by filing your customs declaration forms and additional paperwork on behalf of your business, ensuring you are HMRC compliant and therefore ensuring your goods clear customs at entry points across the UK so there are no delays or extra charges. Since January, the network has worked with over 1,000 companies and has issued in excess of 17,000 declarations. ChamberCustoms offers an HMRC compliant service that you can trust, and as HMRC begins to roll out CDS (Customs Declaration Service), the system import and export declarations will be made through in the future, ChamberCustoms will be launching an end-to-end system to support businesses. Launched back in June 2021, ChamberCustoms can now issue transit documents via SGS TransitNet for traders moving goods to and across countries party to the Common Transit Convention. ChamberCustoms will submit and monitor transit declarations on your behalf. We will arrange comprehensive bank guarantees through SGS to cover your goods in transit. TransitNet operates under EU CT regulations and principles. With direct links to the HMRC customs handling system and all inventory linked ports, we can ensure that your goods, no matter where they enter or leave the UK, will be cleared for onward transportation smoothly. We can help you keep your time sensitive supply chains moving efficiently and economically ensuring custom clearance is accurate, timely and avoids additional costs through delays or errors.

Goods arriving in Great Britain without an import declaration (CIP 1) HMRC has published guidance on what to do when goods arrive in GB without an import declaration. The full text can be found here: https://www.gov.uk/guidance/goods-arriving-ingreat-britain-without-an-import-declaration-cip-1?utm_medium=email&utm_ campaign=govuk-notifications&utm_source=dcc4d24f-accf-4cdd-92c3142c3f8ce3f7&utm_content=daily. ChamberCustoms is able to help traders submit their import declarations to HMRC. Options available are: 1. Submit a full import declaration within one month of the import. Exceptionally, until 6th Aug 2021, HMRC will accept full declarations for anything imported since 1st Jan 2021 2. Submit a supplementary declaration

How can we help? There is a local ChamberCustoms office in Hampshire, operated by Hampshire Chamber of Commerce, and the team can be contacted via email chambercustoms@ hampshirechamber.co.uk or telephone 01329 242420 option 3. ¾ We can offer a customs brokerage service with direct links to the HMRC customs handling system, and ALL inventory linked ports. ¾ We can ensure that your goods, no matter where they enter or leave the UK, will be cleared for onward transportation smoothly. We look forward to hearing from you. ChamberCustoms team – Hampshire.

2021

Training September 2021 13th Import Procedures 21st Customs Declaration Training

23 Incoterms Rules (am) rd

23rd Classification of Goods (pm)

October 2021 7th Understanding Export 12th Letters of Credit/Methods of Payment

26 Customs Declaration th

Training

November 2021 3rd Export Documentation 10th Inward/Outward Processing

December 2021 8th Preferential Rules

of Origin/Customs Procedures

For further information please visit: www.hampshirechamber.co.uk/ training/

2021

Events September 2021 23rd What You Don’t Know

About Brexit VAT (from a HMRC perspective)

Time: 1pm – 2pm Hampshire Chamber of Commerce is pleased to deliver this 60 minute presentation with a Q&A in partnership with HM Revenue & Customs on Thursday 23rd September 2021. For further information or to book please visit www.hampshirechamber. co.uk/international-trade/ international-trade-webinars/

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Marketing leaders take to the high seas in Southampton Sailing Week’s Gallagher Cup Carswell Gould competed recently in The Gallagher Cup, part of Southampton Sailing Week, where it finished on the podium, in third place overall. The winning yacht was crewed by the Gallagher Insurance team. With such a big part of Carswell Gould’s history being forged in the marine industry, it was an obvious choice for the agency to get behind this particular initiative from sports event firm Rees Leisure. Carswell Gould’s crew was led by Creative Director Ed Gould, who has a distinguished history of taking part in challenge events on the water, including the Gore-Tex Arctic Challenge, where he was part of a crew who took a rigid inflatable boat (RIB) from the UK to the Arctic Circle. The team was made up of CEOs and marketing directors of global brands from the agency’s client base. Ed Gould said: “We’ve always loved getting out on the water and marine and maritime marketing is a huge part of our DNA, so it’s brilliant to let some of our clients from further afield experience the thrill of racing on the Solent, some of the best racing water in the world, which is right on our back door.” The crew of HMS Carswell Gould was made up of: ¾ Ed Gould, Creative Director, Carswell Gould ¾ Gareth Miller, Managing Director, Carswell Gould ¾ Joe Farthing, Digital Artworker, Carswell Gould

Left to right: Gareth Miller, Mary Harrison, Tyrone Schiefner, Martin Baynes, Nick Gallagher, Joe Farthing, Ed Gould

¾ Mary Harrison, Marketing Director, Hexagon ¾ Nick Gallagher, CEO, The Solicitors’ Charity ¾ Martin Baynes, CEO, British Institute of Professional

Photography ¾ Tyrone Schiefner, Product Marketing Manager,

Rentokil Initial ¾ Tim Keeping, General Manager, Workman LLP

For more information on Southampton Sailing Week, head to the event’s website www.southamptonsailingweek.co.uk. If you want to find out more about CG Adventures and the agency itself go to www.carswellgould.co.uk.

Reality HR encourages businesses to ‘Refocus’ on company culture Rebuilding a positive company culture is the key challenge ahead according to people management specialists Reality HR. They have launched a ‘Refocus’ campaign to give business owners and managers straightforward advice on: ¾ The impact of the pandemic on culture ¾ How to rebuild culture given new ways of working ¾ The role of a manager in supporting company culture ¾ Recruitment, retention and the role of culture in this ¾ How to measure success

Sally-Ann Hall-Jones, CEO at Reality HR, said: “Company culture may have slipped to the bottom of the agenda during the challenges of the past 18 months, and team dynamics may feel very different than they used to. We want to help organisations refocus on a positive culture as a foundation for success.” The Refocus page can be found by visiting: https://www.realityhr.co.uk/refocus/ and the Reality HR team also regularly post updates on LinkedIn. HAMP SHIRE CHA M B ER OF C O M M ERC E

If you wish to discuss your company culture in more detail, please call Reality HR on 01256 328 428 or email info@realityhr.co.uk.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

The University of Chichester has been named in the UK’s top-25 in a national ranking Results from the 2021 National Student Survey (NSS) placed the University in 25th position out of 156 others. It climbed 26 places on last year’s survey, which is measured on the ratings of final-year students. Vice-Chancellor Professor Jane Longmore said: “Receiving high scores from our students off the back of an extremely demanding year highlights our dedication to creating an inclusive community of care that leaves no one behind. Becoming a top-25 UK university is a powerful statement for Chichester. To rise 26 places in the survey shows that students value the community which has supported them throughout the COVID-19 pandemic.”

The NSS survey, which is commissioned by the Office for Students, polls finalyear students about their time spent in

higher education. Chichester’s courses performed well across the board with eight departments in the UK’s top 20.

Don’t turn a blind eye to digital eye strain Eyes are responsible for 80% of our learning. Most of us take our sight for granted but it is the sense that connects us to our environment; eyes therefore play a vital role in our work lives. Digital eye strain is a type of eye fatigue that is associated with prolonged screen use and is experienced by up to 90% of screen users; it is different for different people. With screen times rising and people working remotely, digital eye strain is now a public health issue.

Whilst we all recognise the importance of good ergonomics, employers can now help safe guard their teams using ‘eye-gonomic’ risk assessments; digital eye strain assessments improve productivity and promote healthy, happy eyes; embrace new working cultures and thrive.

Funding for ethical AI Oldfield Consultancy has recently been involved in a symposium for ethical funding in AI. Working with the University of Keele and the Health Foundation we have published, in AI and Ethics, a proposal to further an ethical framework for funding in the area of Artificial Intelligence. In this paper we focus on the funding processes for AI research grants which we have identified as a gap in the current range of ethical AI solutions such as AI procurement guidelines, AI impact assessments and AI audit frameworks. We highlight the responsibilities of funding bodies to ensure investment

is channelled towards trustworthy and safe AI systems and provide case studies as to how other ethical funding principles are managed. We offer a first sight of two proposals for funding bodies to consider regarding procedures they can employ. In essence it asks funders to send the message “build trustworthy AI!”. 0 1 32 9 2 42 42 0 | HA M P S HIR E C H A M BER. CO. UK

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Your new local home office. Member News

The safety and comfort of your own private space

Avoid the busy commute and work in the comfort of VWorks: • Your own desk space • Superfast WiFi • Free refreshments • ClickShare technology • Flexible membership packages • Gym & Wellness Club add ons • Up to 25% off* in the Pub & Grill • Trial memberships available 32 project offices across the UK, in the Hampshire area - (Basingstoke & Farnborough) For peace-of-mind, self-contained office pods are available by the hour, day or month.

We’ve taken extra steps to keep you safe.

FIND OUT MORE AT VillageHotels.com/Stay-Safe

FIND OUT MORE VillageHotels.com/VWorks

Terms and conditions apply. * Platinum members receive 25% off food and beverage. Standard member discount of 10% applies for all other membership types.

HAMP SHIRE CHA M B ER OF C O M M ERC E

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Give your team the best place to work out, meet, eat and sleep. A comfy bed, great shower and nifty gadgets come as standard at Village, but there is so much more to these contemporary hotels than just bedrooms. Village offers a unique hospitality experience -alongside the hotel, guests and locals alike can enjoy the Pub & Grill, Health and Wellness Club, Starbucks and VWorks Coworking space, all under one roof.

WHAT’S ON OFFER AT VILLAGE? • Pub & Grill There’s a tasty new menu available at the Pub & Grill, featuring Village classics – burger stacks, hot wings and cool pints as well as a range of nutritionally balanced dishes and smoothies. • Health and Wellness Club Village Health and Wellness Club is home to the very best equipment, swimming pool, sauna, steam room, whirlpool and a variety of fitness classes. • VWorks Coworking Space VWorks Coworking space is the perfect office away from the distractions of home. VWorks members have access to their own private workspace, with wifi, clickshare technology, meeting space and refreshments available. • Starbucks There’s a coffee waiting with your name on it at the inhouse Starbucks! With parking available, it’s the perfect place to grab an afternoon pick me up. • Ready to get back on the road? Village has everything you need for a smooth and enjoyable trip, including a quick and easy online booking tool, wifi, parking, and more. Book your stay at Village Hotel Basingstoke or Village Hotel Farnborough.

FIND OUT MORE VillageHotels.com Terms and conditions apply. Standard member discount of 10%t applies for all other membership types.

HAMP SHIRE CHA M B ER OF C O M M ERC E

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Is your workforce ‘working for you’? As your businesses grows and you move away from the “one- man band” status to an employer, you will bring people into your business that you know, like and trust. As your business grows, so does your workforce and as your time becomes more precious you may become removed from the recruitment decisions. When was the last time you asked yourself: Is my workforce working for me and the business? By this we mean, do you have the right people, in the right place, with the right skills, behaviours and attitudes to help your business accelerate into the future you have planned? If you’re not sure and would value some time to work through this, get in touch with Shades of You and we can work with you and your business on Workforce Planning and Development. Email Sarah – sarah@shadesofyoucoaching.com.

RHH Franks appoints new quality manager RHH Franks, the precision engineering company who manufacture for the aerospace, marine and nuclear industries, are delighted to welcome Dalziel Blake as their new Quality Manager. Dalziel has been in the engineering industry for over 20 years, most recently at Meggitt Engine Systems and joins RHH Franks as part of their growth strategy. Following the recent opening of their newly expanded factory which took their manufacturing site to over 30,000 sqft and increased their capacity by 25%, together with their investment in new machinery and project management tools, Dalziel’s appointment is a crucial addition to the team. Elsa Hogan, MD of RHH Franks, says: “Dalziel’s experience and knowledge as well as his acute attention to detail will mean that our programme of continuous improvement is carried out and will serve our commitment for quality and excellence in everything we produce.”

Quadratek receives RoSPA Gold award Quadratek, based in Hartley Wintney, Hampshire, has received the prestigious RoSPA Gold Health and Safety Award for working hard to ensure its staff, customers and contractors get home safely to their families at the end of every working day. Organisations receiving a RoSPA Award are recognised as being world-leaders in health and safety practice. Every year, nearly 2,000 entrants vie to achieve the highest possible accolade in

what is the UK’s longest-running H&S industry awards. Karla Page, Director, said: “We are delighted! It demonstrates that we have a high level of H&S performance, good safety management systems, culture, and proactive control of H&S risk”. Julia Small, RoSPA’s achievements director, said: “The RoSPA Awards scheme is the longest-running of its kind in the UK, but it receives entries from organisations across the globe, making it one of the most sought-after achievement awards for health and safety worldwide.”

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Could you trim, clip, and shave the costs of business energy bills with a smart meter? Hairdressers, beauty salons and other close contact services have made a welcome return in recent months, bringing much-needed services back to towns and cities across the UK. While the impact of the pandemic is still being felt, business owners and managers have embraced the changes and adapted to new ways of working to protect their clients, their staff, their business and their bottom line. Energy is a key expense for hairdressers, beauty salons and other close contact services which makes it a crucial area for these businesses to save money and take control of their finances. Anyone who manages a business knows the importance of embracing changes, both big and small. A small change like switching to a smart meter could make a big difference to your business. Now more than ever, it is important for business owners to know how much they are spending to keep track of unnecessary energy waste or additional costs. A smart meter could give businesses additional visibility HAMP SHIRE CHA M B ER OF C O M M ERC E

over energy use and costs to make it easier to identify where changes and savings can be made. Mind the planet and your pocket Sustainability is a key focus for many businesses across Great Britain and a smart meter is a step in the right direction, to help business owners and staff cut down on energy waste and make their business more sustainable. A smart meter could help your business save energy, time and money Working around clients’ schedules means that time is precious for business owners. Smart meters send your gas and electricity readings directly to your energy supplier saving you time too! Firms with 10 employees or fewer could be eligible and installations can be arranged at a convenient time to ensure minimal interruption to your business and your clients. To find out more please visit https://bit.ly/376kyjl. Are you thinking about getting a smart meter installed in your business? Make an appointment with your energy supplier or broker today and see if you are eligible.

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Member News

Hampshire Flag cheer on Team GB in the Tokyo Olympics! Official suppliers of Team GB, The Hampshire Flag Company, are getting behind all of the athletes for the Summer Olympics, which is underway in Tokyo. Hampshire Flag are the official flag suppliers to Team GB and have been supplying Team GB throughout the year by producing a range of official printed advertising products. From flags and bunting to roller banners and branded table cloths, companies across the UK have taken part and displayed the Team GB colours in their stores with pride. “It’s been an unpredictable year with everything that’s happened with regards to COVID, but it’ll be a year we’ll never forget. We’ve been given a fantastic opportunity to support and supply for one of the greatest sporting organisations in this country. We thank Team GB and wish all of the athletes the very best of luck in Tokyo!” – Rod Sessions, Sales Manager at The Hampshire Flag Company Ltd.

Following freedom Following Freedom Day, many more businesses just like yours throughout the south have successfully returned or are planning to return to the office. Several fellow Chamber members have contacted us to discover how we can help them provide a safe clean secure and compliant eco friendly environment to welcome back their staff and customers at a price they are happy to pay to help boost the feel good factor following the past 16 months. There has never been a more critical time to make the right choice. It’s reassuring to know you can rely and trust the perfect partner as a long time Chamber member to help and support you at this key moment of time on this, the next stage on the road to normality.

Why nor contact me today to learn how we can do exactly the same for you? For more information email: nik@lionccl.co.uk.

Age Concern Hampshire Helping Older People at Home Age Concern Hampshire (ACH) work to support older people aged 50+ live well independently in the best possible health and wellbeing for as long as possible.

errands we are here to make life easier for you. The beneficiaries choose the support needed and when they need it. Visit the website to find out more today https://www. ageconcernhampshire.org.uk/our-services-hampshire/ help-at-home/

The Help at Home services help those in need of a little extra help whether it be someone to do housework, have a chat or run 0 1 32 9 2 42 42 0 | HA M P S HIR E C H A M BER. CO. UK

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Marine students benefit from high-performance engine donations Marine engineering students at City College Southampton are set to benefit from working on three new boat engines kindly donated by local marine distributer Proteum. The V8 diesel common rail engines are high-performance engines, so are smaller and lighter but pack a lot of power and use more technology. One engine arrived complete and the other two were in pieces to enable students to work together to completely rebuild them. Hands-on projects like this will enable them to further enhance their technical knowledge and skills which are transferable to other engines. Ben Allan, Service Manager at Proteum, said “I’ve always been keen to partner with City College. I did my apprenticeship there several years ago and I really wanted to be able to give something back. I am now in a position to do this and it’s very rewarding to be actively

supporting the future of the industry.” City College’s Marine Skills Manager, Matt Yarwood, added “We’re extremely grateful for this generous donation. Our students and apprentices are very

excited to get started on piecing them back together and working with some different types of engines. It’s great to see local marine businesses investing in the next generation of engineers.”

Digital focus for Eastleigh College’s new deputy principal Eastleigh College has appointed a new deputy principal who will be responsible for the delivery of a growing curriculum as well as spearheading the college’s digital development with learners and staff alike. Thirty-nine year old Pete Joddrell has 15 years’ experience in the education sector including teaching and management roles, gaining digital expertise and dedication to teaching excellence. Pete first discovered his passion for teaching while providing PT and fitness training during his time at university, and has never looked back. He has always combined his interest in technology with improving the learning experience for students and strongly

believes that if college courses equip learners with workplace digital skills they will gain an advantage and greater confidence in the work environment. Pete continued: “It’s an exciting time to join such an established FE college. While COVID has brought many challenges, I feel it has also highlighted how essential FE is to teaching not only the next generation, but also retraining and upskilling adults who may be seeking jobs in new sectors or returning to jobs that now need new skills. “Eastleigh is ambitious and has massive potential and I look forward to playing my part in delivering on the college’s vision and strategy with a focus on digital aspects of both teaching and learning.” Eastleigh College’s Chief Executive and Principal, Paul Cox, added: “Peter’s arrival comes at a perfect time. The recent Skills for Jobs white paper and

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impact the pandemic has had on jobs means the spotlight is on FE colleges as businesses continue to pick up the pieces and rebuild our COVID-hit economy.”

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

A company with a ‘B’right future The Recycled Assets Company Ltd, also known as TRACOuk, is on its way to becoming one of a handful of Hampshire’s B Corp. There are over 3,500 B Corps worldwide, 416 in the UK, 190 in London and six in Hampshire (one in Fareham and two in Winchester). Currently TRACOuk is under evaluation with accreditation pending later in the year. What do you need to know about B Corps? Certified B Corporations are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. B Corps are accelerating a global culture shift to redefine success in business and build a more inclusive and sustainable economy. What does it mean? It means if you’re a certified B Corp you are a business that can prove you care about your staff, the environment, your customers, your community and that you have robust governance.

TRACOuk, 2b Limberline Rd, Portsmouth, Hants, PO3 5JS

W: TRACOUK.com T: 02392 960640 E: info@tracouk.com

About TRACOuk: A UK registered Social Enterprise company focusing on providing sustainable commercial clearance, relocation, storage, construction material recycling and quality used furniture and equipment.

Test Valley Business Awards 2021 – back, bigger and better than ever! Following a “physical” launch in May at Kimbridge Barn near Romsey, Test Valley Business Awards 2021 opened for entries. There are seven award categories – more than ever – all sponsored by Test Valley’s most accomplished businesses. The 2021 awards and their Gold Sponsors are: ¾ Small Business of the Year Award – Parker Bullen LLP ¾ Businesswoman of the Year Award – Aster Group ¾ Employer of the Year Award – Simplyhealth ¾ Business in the Community – Barratt Homes ¾ New Business of the Year Award – Localiq ¾ Innovation & Technology Award – The University of Southampton Science Park ¾ Cutting your Carbon Footprint – Test Valley Borough Council Enter for free at www.tvbawards.org.uk/enter – complete the simple online form with 200 – 250 words about your business

and referring to the judging criteria. Success could bring 12 months’ worth of fantastic promotion. Enter as many categories as possible before Friday 3rd September 2021.

How to create more engagement in virtual meetings It’s easy to underestimate the importance of body language in virtual communication. If we were in a room with people, we would build rapport and engagement by making eye contact and using gestures. However, when on camera, people are often looking at another screen or perhaps don’t even have their camera on at all! In contrast, if you watch the news, you’ll see the head, shoulders and hands of the presenter – which is how we usually have a meeting.

So, when you’re on a video call, make sure your camera is at eye level so you can have eye-to-eye communication and move the camera further away so that your arms and gestures can be seen. You can only have that non-verbal rapport with others if you set up the framing of your shot and use body language the same way you would if you were in the room. By Alina Jenkins – Head of Communications at Body Talk https://ukbodytalk.com/

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

WE DON’T FACE CHALLENGES ALONE WE SUCCEED TOGETHER AS CHAMBER MEMBERS WE’RE WELL CONNECTED.

VISIT WWW.HAMPSHIRECHAMBER.CO.UK TO SEE HOW WE CAN SUPPORT YOUR BUSINESS.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Southern Co-op Southern Co-op widens the scope of its emissions reduction targets Following the announcement of its latest emissions reduction targets, Southern Co-op hopes more local businesses will set ambitious climate action plans. The regional co-operative, which operates retail, funeral and coffee services across the south of England, has had its emissions reduction targets approved by the Science Based Targets initiative. By being aligned with the very latest science, both of its latest targets support what is required globally to limit global warming to 1.5°C – the maximum safer temperature scientists say we need to stay within to limit the severity of the impacts of climate change. The Science Based Targets initiative (SBTi) is a collaboration between CDP (formerly the Carbon Disclosure Project),

the United Nations Global Compact, World Resources Institute and WWF (World Wide Fund for Nature). The independent co-operative previously reduced its business carbon footprint by 27% between 2012 and 2019. To view Southern Co-op’s long term strategy, visit www.thesouthernco-operative.co.uk/our-plan/.

Starling Bank support for small business Since the start of the pandemic, Starling Bank has hired 41 people for its Southampton office. New hires include customer service agents and software engineers. For everyone at Starling, which also has offices in London and Cardiff, a key focus is providing support to business customers. The digital bank became an accredited lender under the government-backed Recovery Loan Scheme (RLS) and is offering loans of £25,001 to £250,000 to support small businesses affected by COVID-19. The scheme follows the Bounce Back Loan Scheme (BBLS) and Coronavirus Business Interruption Loan Scheme (CBILS). Amar Randhawa, a Starling business customer who runs Sanjha Restaurant in Southampton, says: “The Starling Bounce Back Loan came through within 24 hours – there was no mucking about. Since then, I’ve been able to open a permanent outdoor seating area and extra kitchen to survive the pandemic.” Amar, 42, joined Starling in January 2020.

Wightlink abolishes the Ryde Pier Toll The Ryde Pier Toll ended on Wednesday 21 July 2021. Wightlink is changing the way it finances the maintenance and refurbishment of Britain’s oldest working pier, as a result of customer feedback and to reduce traffic congestion. The Pier Toll was introduced to fund maintenance of the 207 year old listed structure. It costs around £250,000 a year to keep the Pier in a safe working condition. Wightlink Chief Executive Keith Greenfield says: “Abolishing the toll and removing the barrier will reduce delays for people wanting to drive up to the FastCat terminal, making for an easier journey especially for commuters.”

Instead of a £1.30 Pier Toll per vehicle, there will now be a supplement of 50p to the price of individual FastCat journeys. Multilink, Season Ticket and Business Pass holders will not be affected. 0 1 32 9 2 42 42 0 | HA M P S HIR E C H A M BER. CO. UK

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Southampton Boat Show

The 52nd Southampton International Boat Show, 10-19 September The excitement is mounting as the Southampton International Boat Show returns to the city with a new layout and zone experience. Taking place from 10-19 September, this year’s edition of Southampton International Boat Show is being accompanied by radical changes that will make it unlike any previous Southampton show. The outdoor setting, with Europe’s largest temporary marina capable of hosting over 300 craft, and a new show layout which connects the water’s edge with the historic Southampton City walls and Westquay Shopping Centre has enabled show organisers, British Marine, to really push the boundaries this year with a myriad of incredibly exciting features for all ages. Working in partnership with Southampton City Council, British Marine

is pleased to confirm additional land has been agreed for use at this year’s show, making the show bigger than ever before. One of Europe’s largest on-water events, the show offers something for everyone with hundreds of exhibitor stands, and over 500 craft on display. This year sees an entirely new show layout with clearly defined zoned areas taking visitors on a journey through the different types of watersports activities. The first zone will be for paddle boards, kite surfers, kayaks and windsurfers showcasing the watersports lifestyle and simplicity of getting afloat. There will be a Dinghy Zone geared towards the interest of dinghy sailors and high-

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performance sailing. This will flow into a Classic Boat & Day Boat Zone. The On The Water stage will feature a myriad of thrilling and breath-taking displays, including awe-inspiring flyboarders and jet-ski freestylers performances to wow the crowds. On land, the new Festival Green area is host to family entertainment, with music playing throughout the day and into the early evening. With plenty of tasty and high quality premium street food offerings, it’s the perfect place to relax and enjoy the fun. Visitors can get onto the water too, choosing from Rockley Watersports Get-A-Float experiences offering SUP, kayaking and dinghy sailing, through to Try-A-Boat sessions on RIBS, powerboats, sailing yachts, and motor cruisers. The historic 1919 square-rigged Tall Ship Morgenster will sail daily from

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Southampton Boat Show

the show with visitors on board, and the passenger cruiser Island Scene will make regular passenger sailings throughout the show. Throughout the show there will be new dedicated features, including stages, live music, entertainment and guest speakers to showcase the wonderful lifestyle that watersports and boating offers and create a buzzing show atmosphere. Running over 10 days, advance tickets for the event can now be purchased online at www.southamptonboatshow.com. Tickets cost from just £14 per day for key workers, NHS and emergency staff, armed forces, students and those with other concessions, with Monday-Thursday adult tickets at £21 and tickets for both Fridays and the weekends costing £25.50 per day. For a truly unforgettable VIP experience, the Captain’s Club offers a range of limited number Gold, Silver

and Bronze packages for the most discerning visitor. These premium experiences include private entry to the show, with access to an exclusive hospitality lounge where visitors are greeted with a welcoming glass of Prosecco. Throughout the day, Captain’s Club ticket holders will also have access to a private pay bar and, depending on the package chosen, further exclusive treats include a fine dining experience, a thirty-minute RIB ride or one-hour powerboat experience on a Fairline Phantom 48. Captain’s Club packages start at just £89 per person. Corporate packages are also available and interested parties should contact tickets@britishmarine.co.uk to find out more. “We’re incredibly excited that the Southampton International Boat Show that everyone knows, and loves is back,

and this year with an entirely new feel and look making it different to any previous event,” says British Marine’s Head of Events Mark Ring, “We’ve created additional dedicated areas to create a destination for all watersports enthusiasts. Above all, through working closely with Southampton City Council the event will be run strictly in accordance with the Government’s latest Step 4 event guidelines to ensure everyone can enjoy themselves in a safe and happy environment.” The show is open from 9.30am to 6.30pm, with the Festival Green area remaining open to enjoy outdoor refreshments, food and entertainment until 9.30pm each evening. Tickets are available now to purchase online at www.southamptonboatshow.com.

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26 Member News South Coast promotions for Alex and Jon BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Two staff from the South Coast region of property consultancy Vail Williams have been promoted to Associate level. Agency surveyor Alex Gauntlett and valuation surveyor Jon Sharp, based at the Portsmouth and Southampton offices, are among a series of promotions by the expanding consultancy across 11 offices in England. Gary Jeffries, Regional Managing Partner, who heads up the offices in Southampton, Portsmouth and Bournemouth, said: “Alex and Jon thoroughly deserve their Associate promotions, which recognise strong individual performances within their respective disciplines.” Alex, a graduate from the University of Portsmouth with a BSc degree in property development, deals with acquisitions and disposals of commercial property along the M27, which is known as the Solent Corridor linking the international port cities of Portsmouth and Southampton.

Work by Jon, a Registered Valuer at the Royal Institution of Chartered Surveyors (RICS), includes valuations on behalf of major banks and private clients in single lots and portfolios, for both acquisition and re-financing purposes across all the main property sectors in the UK, including residential and mixed-use. The brace of promotions follows the appointment of Bryony Solan, a MRICS chartered surveyor, as an Associate at Vail Williams’ new Bournemouth office, following the merger with Cowling & West in spring.

Following a series of mergers, Hampshire Chamber member Vail Williams has 11 offices – Birmingham, Bournemouth, Brighton, Crawley, Heathrow, Leeds, London, Portsmouth, Reading, Southampton and Woking. Vail Williams’ full-service property advice includes property valuation, planning and lease advice, investment and development expertise, property asset management and occupier consultancy.

Westquay invites families to experience the Enchanted Labyrinth Once upon a time there was an Enchanted Labyrinth, created by a great Wizard to serve as a prison for a devious Warlock running amok in Southampton. The Wizard cast spells and enlisted mythical creatures to serve as guardians. Those troubled days have passed and the Warlock is gone, but the guardians remain at their post and much of the magic still lingers.

Countless adventurers have dared to enter but few return to tell the tale. This summer Westquay invites families to experience the Enchanted Labyrinth. They can pick up an activity passport, discover the eight mythical creatures, crack the maze and earn a place on The Wizard’s Tower (our 16.5 metre tall helter skelter). There are also additional surprises in store for our customers including secret gardens, hedge people and more! The event will be on The Esplanade from 31st July – 30th August and entry is free of charge.

Join us N W! HAMP SHIRE CHA M B ER OF C O M M ERC E

E: membership@hampshirechamber.co.uk T: 01329 242420 or 01256 338633

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Hampshire Rugby launches new community partners programme New chamber member Hampshire RFU, the governing body for rugby in the county and the gatekeeper to more than 55,000 people in the rugby community, is delighted to announce the launch of its new community partners programme. Sport, and rugby union in particular, has the power to create economic and social value like little else. Our new programme

offers businesses of all sizes the opportunity to build their brand whilst supporting community projects that enhance people’s lives. Through our clubs’ network we have schemes which focus on outcomes including physical health, mental well-being, social inclusion and diversity and signposting young people to better career opportunities and enhanced skills attainment. If you want to find out more contact our commercial partner Roger McKerlie at rogger@clubchampions.net or on 07703 344139.

Barmotion BARMOTION is a dynamic company that offers a fresh-new way to ensure a unique event by providing professional mobile bar solutions to the corporate and events industry in the UK. Their well-trained and dedicated team will use their extensive experience and knowledge to make your event a success. They have put all their efforts into finding the right brands and best equipment as well as streamlining logistics in order to allow their clients to enjoy the event without worry. Services include a variety of different refreshment and food bars perfect for exhibitions, training days, product launches and other corporate events. The company understands the importance of branding and you are able to brand everything, from the bars and cup sleeves to coffee stencils, promotional bites and more. Barmotion strives to become an extension of your brand and to promote your services through its own. The delightful bars will have people talking about your event for weeks.

0238 212 4570 info@barmotion.co.uk www.barmotion.co.uk.

BNI Hampshire – business in bloom BNI Hampshire is in full bloom this summer. We now have 16 chapters covering the length and breadth of the county, and another seven in their ‘seedling’ stage, ready to blossom (be launched) as soon as their roots and shoots are strong (they have enough members). And five groups are brand new chapters which sprouted during lockdown. A few of the new saplings are Bordon Breakfast, Blackwater Valley Brunch, South Downs Brunch and Fleet Lunch. Regionally, we have seen amazing growth – from 240 members in 11 chapters pre-lockdown in Feb 2020, to 356 members across 16 chapters. And take a group such as the New Forest, growing from nine to 26 members in a very short time – as if we had sprinkled them with Miracle-Gro! Many of our members are thrilled to be meeting up face-toface again too … so let the business networking flourish and bear lots of fruit! Alyson Roach – Executive Director, BNI Hampshire. 0 1 32 9 2 42 42 0 | HA M P S HIR E C H A M BER. CO. UK

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Green meetings – The 100 Tree Challenge Please quote ‘Green Chamber’ when you call 01329833543 or email sales@newplacehotel.com for more information We can support you to achieve your Corporate Sustainability actions and goals when you book your meeting at the New Place Hotel. For any meeting booking with 20 or more delegates, we will plant a tree on the estate in your company name, helping preserve the UK’s environment and biodiversity. Trees are purchased from Mayfield Nurseries, a subsidiary of Solent Mind, the local mental health charity. Certificates are provided to celebrate the activity.

Workplace Wellness – are you paying attention? Wellbeing has truly come to the forefront of our minds following the pandemic. According to the CIPD ‘Health and Wellbeing at Work’ Report, 37% of respondents have seen an increase in stress-related absence over the last year, while 60% report an increase in common mental health conditions. Not to mention anxiety on returning to the office! With wellbeing promoting resilience and productivity in the workplace, as well as reducing staff absence levels, it’s time to ask ourselves why we are

not taking this seriously enough! What can you do? Talk with your teams, run a staff survey, organize a ‘company values’ day, create wellness action plans for each employee and remind them that they have value to you and the organization with little perks. Most importantly don’t just say you’ve done your part, work with your leaders to embed a safe and supportive working environment.

Business bootcamp Calling all business owners, come and be part of our bootcamp, let us help you get your business fit and healthy. Many businesses have faced uncertainty during the last year and at Xebra Accounting we are passionate about helping and growing your business, by providing solutions, understanding, and putting you in control of your finances so you can plan for the future. Our FREE online bootcamp is available to all business owners who want to

improve their profitability, attract the right customers, achieve success, and help their business grow. We will focus on vital areas of your business including sales plans, cost of sales, expense decisions and cashflow. If you would like to join us and get your business into shape and see the results, or if you are looking for accounting

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services that aim to grow your business while dealing with all your financial requirements, enabling you to spend more time doing what you do best. Email or call us for more information enquiries@xebraaccounting.co.uk 023 8000 1313.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Eflorist set to exhibit at The PA Show September 2021 Eflorist and Ihampers are excited to exhibit at The PA Show at the ExCel in London in September 2021. Find the corporate team at stand D18P to discuss their corporate gifting range, including bespoke bouquets and corporate hampers, their new office plant collection and more. Richard Houghton, Customer Services Manager at Eflorist, said “After over 18 months of no networking or corporate events, it’s great for our team to be able to get out and showcase our products and services to professionals. The PA Show have carefully organised an event with safety measures and precautions in place to protect visitors. We’re really looking forward to meeting new people safely at the event. Come and say hello at our stand if you are attending; there’ll be a friendly face to welcome you!”

Keep an eye out for our corporate Christmas hamper brochure which will land just in time for the event in September 2021!

COVID casualties to COVID opportunity Both Paul and Robin were made redundant from large corporations specialising in operations and facilities management, following the current pandemic. Disaster they thought, what do we do now? They decided to take a change of direction after 30 years in the corporate world and step out on their own, setting up InSync Support Services, a contract cleaning and soft services company. Paul says: “Relentless pursuit of profit over all else has become draining; we want to get back to great service and a valued workforce, ultimately delivering a great experience for our clients.” It’s early days, but as the country starts to get back to the office, even on a part-time basis, cleaning and hygiene have never been more important. Not ones to

rest on their laurels, they have also branched out into End of Tenancy cleaning to start all-important cash flow .

Keeping CRM Simple Really Simple Systems CRM is designed for small and mid-sized businesses wanting a simple, easy to use, online CRM for sales, support, and marketing. Our hosted CRM model is great for companies spread across multiple locations with a remote workforce. As keeping CRM simple is central to our philosophy, we always have an eye out for what we can do to make our CRM even easier to use. Sometimes implementing a small change can make a big difference, which is why our latest update is to the main navigation menu. To improve your CRM user experience, we have split out the menus so key tools are permanently displayed at the top of your screen, while user-specific tools can be opened when required.

It’s a simple change, but it will reduce the number of clicks you need to make to access what’s important to you thereby making your business more efficient.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

AGS airports commits to net zero as part of new sustainability strategy AGS commits to achieving net zero for direct emissions by mid-2030s AGS Airports, which owns Aberdeen International, Glasgow and Southampton airports, has committed to achieving net zero for its direct emissions by the mid2030s as part of its new sustainability strategy which it launched on 30 June. Scotland’s Minister for Transport, Graeme Dey MSP, joined AGS’ Chief Executive, Derek Provan, to launch the strategy which sets out how AGS will balance the undoubted social and economic benefits of aviation with its climate change responsibilities. All three AGS airports achieved carbon neutrality status in 2020 and the group has now set a roadmap for its transition to net zero by the mid-2030s which will involve the decarbonisation of AGS’ infrastructure. The strategy, which is anchored in the United Nations’ Sustainable Development Goals, sets commitments against a wide range of material issues including decarbonisation, biodiversity, modern slavery, circular economy, community support and how it will support its people. Commitments include: Achieving net zero ¾ AGS will maintain its commitment to carbon neutrality as it delivers its net zero roadmap to achieve net zero carbon for direct emissions by the mid-2030s. ¾ AGS will support the continued development of Sustainable Aviation’s Decarbonisation roadmap including the promotion of Sustainable Aviation Fuels, hydrogen and electric flight.

¾ AGS will transition its fleet of

vehicles to ultra-low emission vehicles and will continue the roll-out of electric charging infrastructure. Supporting communities ¾ AGS will continue to invest in its community funds which have awarded over £2 million to local community groups and charitable organisations since 2010. ¾ AGS will work with partners, including the NHS, to trial the UK’s first medical drone distribution network. ¾ AGS will work with local communities, schools, colleges and universities to provide training and internship opportunities. Supporting its people ¾ AGS will align policies and processes with the UN Guiding Principles on Business and Human Rights. ¾ AGS will work with the Slave Free Alliance to review its approach

to modern slavery and develop and publish an action plan, in addition to establishing a supplier code of conduct. ¾ AGS will implement a gender equality strategy with objectives focused on flexible working, pay equality and gender composition.

Everyone’s a grinner with brush-baby New parents forced to isolate during lockdown and removed from their familial and societal hubs, have turned to the internet for information and reassurance. A Hampshire mum, Dominique Tillen, who started her business because her

little one wouldn’t brush her teeth, has come to the rescue and launched a free online club. SmileStones Club, which can be found at www.brushbaby.co.uk, offers free, easy-to-understand information on a child’s dental development, from newborn gums, via teething, to eventual first tooth loss. Handy tips, ‘how to’ videos, activities to make toothbrushing

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fun, photos and illustrations of the physical and dental signs to look out for, are available to every caregiver’s fingertips at the touch of a button.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Exchange rate risk management John Sawyer. Account Manager for the British Chambers of Commerce partnership with FX specialists Moneycorp. Import/export of goods/services means receipts in, or payments out, of foreign currency. The buying and selling of that money has always needed planning and never more so than in recent years with Brexit negotiations and now with serious world factors linked to COVID-19. These have caused increased uncertainty and extra movement in rates. In the last 15

months the GBP/USD rate has seen a high of 1.4200 and a low of 1.1490 – that’s close to 18 %. For companies trading internationally, fluctuating exchange rates can be so difficult to manage and hard to budget for. If the markets move against you it can erode or even eliminate profits and in a time of tight margins and increasing raw material costs it is ever

more important to protect yourself from exchange rate risk and make savings wherever possible. Please call me, john.sawyer@ moneycorp.com for a general outline of how we can help. Telephone 0203 823 0526.

R3 launches free guide for company directors Restructuring and insolvency trade body R3 has launched a free guide for company directors in the south and Thames Valley to help them cope with financial problems. The guide explains how to spot signs of financial distress, the potential options open to them for resolving issues and where to find qualified and regulated sources of advice. The document, Get Back to Business: A guide to dealing with corporate financial distress, is available to download from www.backtobusinessuk.com. The guide: ¾ provides a one-stop guide to the main options that are available to resolve corporate financial distress ¾ explains how the insolvency and restructuring framework and profession can help to rescue viable businesses, save jobs, and repay creditors ¾ sets out the duties and responsibilities of company directors and the importance of meeting them ¾ helps to point directors to qualified and regulated sources of this advice.

Garry Lee, chair of insolvency and restructuring trade body R3’s Southern and Thames Valley region, said: “Many companies are still reeling from the economic impact of the pandemic. “So, it is important that directors know about the range of options available to secure the future of their firms. “That’s why we’ve developed this guide – to give directors in the south and Thames Valley a single resource that sets out the full range of options for addressing financial issues, and where to find regulated advice, as well as outlining the importance of meeting their responsibilities as company directors.” Research published by R3 in May of this year showed the insolvency and restructuring profession rescued a total of 7,200 UK businesses and saved around 297,000 jobs in 2019, while nearly four out of ten (39%) businesses advised by

R3 members remained open after their insolvency procedure concluded. Garry, who is an associate director in the recovery and restructuring services department at accountancy firm Smith & Williamson’s Southampton office, added: “Rescue is always the profession’s priority wherever this is possible. “The research showed how the profession helped businesses survive in a far less turbulent economic climate than this one. “But the prospects for business rescue are always better the earlier issues are identified. We urge anyone in the south and Thames Valley who is concerned that their business could be struggling, to download our guide, and to seek advice as soon as possible. “It can be difficult to talk about your business worries, but the sooner you have the conversation, the sooner you can begin to explore the options for improving your situation – and for turning it around.” To download R3’s guide, visit www.backtobusinessuk.com.

Qualification success for local HR consultancy Local award-winning HR consultancy Pure Human Resources Limited has a history of supporting employees through qualifications to support personal development and help meet business goals. The latest employee to achieve success is Marta Ulrich, Recruitment Consultant, who has just received her REC Level 3 Certificate in In House Recruitment. “I’m delighted to have passed this qualification. Having worked in recruitment

for many years, I already had practical experience, but it was great to learn more about the theory behind what I do every day, as well as gaining some valuable knowledge about how employment law applies to the hiring process”.

Pure MD Stephanie Barnett added “we are proud of Marta for working hard towards this qualification alongside her day job. As a business, we see how our team grow in confidence through ongoing learning opportunities”. Pure Human Resources are based in North Baddesley and offer a fixed fee recruitment services.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

U4L pledges to plant a million trees Bournemouth and Southampton based energy consultancy U4L has joined the Million Tree Pledge, an initiative where a group of businesses have committed to planting a million trees before 2030. The initiative wants businesses to do more to stop climate change. By supporting carefully selected reforestation projects, it will help both reduce carbon in the atmosphere and restore important habitats for people and wildlife. U4L helps businesses switch to clean energy and become more energy efficient, reducing both their costs and

their carbon footprint as a result. “We encourage businesses to become greener in their energy use, so we feel it’s important to practice what we preach and support other climate projects too,” comments Karin Moestam, Brand and Sustainability Manager. “That’s why we’ve chosen to take the pledge, and we’re encouraging others

to join us on this journey. Mitigating climate change is a huge task, but together we can all do something.”

Glide ultrafast business broadband, leased line, IP services and VOiP We are working with the organisers of The Southampton International Boat Show to offer our connectivity services to help with the provision of ultrafast broadband services not only to the organisers themselves but day visitors and exhibitors alike. This is not a straightforward task as there is no actual fixed address for the show site. However, as we have our own national fibre network to supply ultrafast

and superfast broadband solutions and a myriad of cabinets covering large areas of Southampton and Portsmouth, we were able to provide a gigabit connection right

into the heart of the show site via an existing Glide roadside cabinet, all made possible with a cabinet upgrade and scheduled internal engineering resource. For more information or a coverage check please telephone or email Mark Sealey – Area Manager South. Mobile: 07816 114729 Email: mark.sealey@glide.co.uk.

Willbox canteen feeds construction teams at £55m cruise terminal A canteen provides not just food, but a welcome respite from work and shelter from the weather. Major construction projects demand good facilities for their teams, so Willbox is proud to provide canteen containers for the construction of Southampton’s major new cruise terminal. Complete Canteen package Willbox supplies a range of temporary construction site units, adapted to their client’s needs. Anti-vandal site canteens or ‘messrooms’ can include a variety of features – this project required four containers, supplied with a workstation and sink, water and electricity, and furnished with tables and chairs. An eco-friendly cruise terminal The new, next-generation Southampton terminal pioneers the use of green technology. Constructed using green and renewable materials, it will also include

roof-mounted solar power. Most important for the local area, an innovative plug-in shore power system will allow cruise ships to turn off their polluting generators when in dock, instead running their onboard systems with power from the local electricity grid. This is a UK first, and offered by only a handful of ports worldwide, though most new cruise ships are now equipped with the ability to plug in. Opening for 2021 cruise season Associated British Ports hopes to open the new cruise terminal at Southampton Port in time for the 2021 cruise season, depending on the impact of COVID-19. The £55m terminal has received support from the Solent Local Enterprise Partnership, with an £8 million grant through the government’s Getting Building Fund.

HAMP SHIRE CHA M B ER OF C O M M ERC E

Before the pandemic, the average age of cruise passengers was getting younger, with families increasingly choosing this type of holiday. Willbox joins ABP in hoping that this long-term investment will strengthen the Port of Southampton’s position as the UK’s No.1 departure port, continuing to give passengers of all ages the chance to enjoy the sea at less cost to the environment. Call us now to find out how we can support your construction teams on site. Willbox, part of the Williams Shipping Group, has over 25 years’ experience in container hire and new and used shipping container sales. We can supply containers to meet any need, including site accommodation, storage, and bespoke containers modified to your requirements, and our consultancy service is here to help you make the best choice. We deliver nationwide from over 20 depots across the country – contact us now for fast and efficient container services.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

Inspired B2B Marketing is here to help you get your business development back on track! After 16 months stuck in a cycle of lockdowns, Inspired B2B is here to get you back on the road to success! Since the start of the pandemic, needs and demand in various industries have shifted, and new opportunities are there for the taking. Throughout the pandemic, many of our clients adapted their offerings and filled gaps in the market/capitalised on

increased demand, with our help. On social media nowadays, there’s a lot of noise that you have to cut through to be seen, but often, picking up the phone can’t be beaten for capturing your prospect’s immediate, undivided attention! Data is your most effective tool, and poorly managed/bad quality data is a waste of your time and budget! Tracking each of your interactions with your leads and customers helps to avoid

opportunities slipping through the cracks! Follow us on LinkedIn for helpful tips, insights, and info about our services!

Hampshire law firm publishes latest guidance on returning to work safely Law firm Paris Smith have recently published more helpful guidance for employers as many businesses start their return to the office. Employment law expert Sarah Hayes advises that employers should focus upon reviewing their internal risk assessments to ensure compliance with their ongoing statutory health and safety obligations. In addition, the Government has now published some suggested control measures to assist employers as

staff gradually return to the workplace. Businesses should carefully review the measures and how they can be practically incorporated within their organisation. Sarah advises: “We have seen many businesses concerned about the practical impact of the easing restrictions and how they can support their employees. The most important step is to communicate transparently with staff about any changes you are proposing and the measures that will be in place to mitigate risks within the workplace.” You can read the full guidance here:

https://parissmith.co.uk/blog/ returning-to-the-workplaceemployers-consider/

Wake up and smell the coffee! De'Longhi launches new initiative to support small coffee roasters De'Longhi, part of Kenwood Limited based in Havant, Hampshire is known for its espresso ‘bean to cup’ coffee machines. Now, in a bid to support small coffee roasters, it has just launched a new initiative called the ‘De'Longhi Coffee Lounge’. The idea is an entirely new website where small coffee beans roasters can sell a small selection of their beans to a national audience. The site also

has an online quiz to help discover your preferred taste and get a better understanding. De'Longhi plans to keep adding more roasters over time from across the country. So far eight roasters are on, with 37 different blends. De'Longhi has long wanted to bring the world of machines and beans together, and it hopes this initiative will also support smaller artisan roasters from across the country. For more information search: De'Longhi Coffee Lounge.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Hampshire Chamber Events and Training

Training Hampshire Chamber of Commerce has continued to support those who are utilising the Government’s Kickstart Scheme. This scheme is aimed at getting 16-24 year-olds back into work. Part of their necessary training is to complete the Kickstart Essentials – CV Writing, Cover Letters, and Interview Techniques. We are pleased to be using three of our Chamber members, Progress to Success, Skills for Business Training and Mission Performance to deliver this. Hampshire Chamber can support those who import and export to the EU and beyond through our extensive training range. We can facilitate bespoke training courses for businesses alongside our Inward/Outward Processing, Export Documentation and Letters of Credit courses to name a few. For those wishing to gain the Foundation Award in International Trade, accredited through the British Chambers

Intro to Agile Project Management 2nd September @ 09:30 – 16:30

of Commerce, they can do this with us, by passing six of the nine modules. September will also see the return of our Business Development Workshops. These courses focus on High Growth Teams, Leadership, Sales and Marketing and are delivered through international business coach and author, Steve Jones from Skills for Business Training. Steve’s unique understanding of leadership, management and motivation coupled with his understanding, drive and enthusiasm, sets him aside as an expert. Hampshire Chamber run an extensive range of training courses including Public Speaking and Presentation Skills, Social Selling for LinkedIn and Equality, Diversion, and Inclusion. You can view our full range of training courses on our website.

Incoterms Rules (Virtual) 23rd September @ 09:30 – 12:00

Import Procedures (Virtual) 13th September @ 09:30 – 12:00

Presentation and Public Speaking (Virtual) 3rd September @ 10:00 – 12:30

Video Marketing 15th September @ 09:30 – 12:30

Classification of Goods (Virtual) 23rd September @ 13:30 – 16:00

Customs Declaration Workshop (Virtual) 21st September @ 09:30 – 16:00

Creating an Even Better Place to Work 6th October @ 10:00 – 12:30

Kick Start your Marketing 21st September @ 12:30 – 14:00

Understanding Export (Virtual) 7th October @ 09:30 – 12:00

HAMP SHIRE CHA M B ER OF C O M M ERC E

Kickstart Employability Essentials – Steve Jones & Carrie Foster 7th October @ 10:00 – 15:00 Letters of Credit/Methods of Payment (Virtual) 12th October @ 09:30 – 12:00 Equality, Diversity and Inclusion 20th October @ 09:30 – 12:30 Customs Declaration Workshop (Virtual) 26th October @ 09:30 – 16:00

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Hampshire Chamber Events and Training

Events The ease of restrictions has allowed Hampshire Chamber of Commerce to continue with our extensive events programme. Our return to physical events was a welcomed one back in June as we collaborated with Surrey Chambers of Commerce in both June and July to deliver our Have Your Cake and Eat It events. These events, which alternate between Hampshire and Surrey, are a key feature of our calendar. In August, we enjoyed some Al Fresco Networking in Style at the Solent Hotel & Spa where we enjoyed cocktails and tapas on the terrace, and we were pleased to be a part of the Sea Angling Classic in Northney Harbour. This event brings anglers from around the world together in a competitive format, whilst also enjoying beach line clear ups and discussing the environmental benefits of being part of such a prestigious event. Keep an eye out for the 2022 event which will feature 400 teams from around the world.

As we look forward to September and October, our flagship Annual Boat Show Lunch is back on the 10th of September as part of the Southampton Boat Show. This event will feature a networking drinks reception, lunch, and keynote speakers. Moving through the month you can expect to see exclusive tours of Bombay Sapphire and Danebury Vineyards as well as our first face to face Pure Networking event at Hampshire and Isle of Wight Air Ambulance. Our Meet the Chamber Business Exhibitions return to the Apollo Hotel in Basingstoke along with our next Have Your Cake and Eat It event in Surrey. We end the month with our breakfast event Light Bulb Moment... From Design to Market, as part of the Big Sustainability Expo. We welcome new ideas and venues to our events calendar. If there is something you would like to see or a venue you would like us to visit, please do get in touch and look at our full events at www.hampshirechamber.co.uk/events/

Boat Show Lunch 10th September @ 12:00 – 14:30

Hampshire Chamber of Commerce AGM 12th October @ 09:30 – 11:00

Exclusive Tour of Danebury Vineyards 15th September @ 14:00 – 16:00

Meet the Chamber Business Exhibition 18th October @ 16:00 – 18:30

Bombay Sapphire Tour 22nd 22nd September @ 15:00 – 17:00

Have Your Cake & Eat It 20th October @ 14:30 – 16:30

Pure Networking at Hampshire and Isle of Wight Air Ambulance 30th September @ 10:00 – 12:00

Light Bulb Moment – From Design to Market 28th October @ 07:30 – 09:00

We are following government guidelines with any live events that we have planned. Please be aware that these events may be changed or cancelled based on guidelines that are set out at that time.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Events Spotlight

Boat Show Lunch 2021 10th

September @ 12:00 pm – 2:30 pm

Danebury Vineyards – Exclusive Tour 15th

September @ 2:00 pm – 4:00 pm

Bombay Sapphire Tour 22nd

September @ 3:00 pm – 5:30 pm

HAMP SHIRE CHA M B ER OF C O M M ERC E

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Sponsorship

Sponsorship at Hampshire Chamber Hampshire Chamber hosts a variety of events which can boost your profile within and beyond county borders.

Briefings Webinars Business Clubs Business Exhibitions Networking

We have an extensive range of packages available; please get in contact with: events.south@hampshirechamber.co.uk

Raising your profile through 2021 and beyond At the time of writing this article, businesses throughout the UK have been able to offer more services and products following the easing of restrictions on 19th July. The government has outlined the road map which will allow the return of a “new-normality.” As businesses open their doors, venues turn on their lights and we start to gather in numbers again, there is huge potential for growth and investment within businesses and the raising of profile within the community. Hampshire Chamber of Commerce is pleased to be able to offer a variety of sponsorship packages and exhibition shows which will assist businesses in promotion across the county and beyond. We are currently delivering our Meet the Chamber and Business Exhibition events in July, October and December at venues across the county which will welcome up to 200 attendees. These Meet the Chamber events are created to give you maximum opportunity for profile and growth and we will restrict the numbers of businesses from each sector for exhibiting to give you the best possible reach. Our Meet the Chamber events are free for businesses to attend, however, we only allow members of the Chamber to exhibit. If you would like to discuss membership please contact us at membership@hampshirechamber.co.uk to see how we can support you.

Meet the Chamber and Business Exhibition Sponsorship is a fantastic opportunity to present your business to over 100 local businesses and decision makers. Our sponsorship for these events will include a 10 minute speaker slot, an exhibition table, your logo and links onto all marketing material and much more. These events will promote and highlight your business and give you the opportunity to make new contacts in the surrounding areas and beyond. We are also able to offer a wealth of sponsorship packages ranging from digital webinars, breakfast briefings, Meet the Chambers and our flagship events such as the Boat Show Brunch. Through our sponsorship packages, we will manage the process every step of the way, whilst ensuring you receive maximum exposure through our various channels. Prices start as low as £150 + VAT with a reach into the thousands. Should you wish to discuss more about our sponsorship packages, exhibition tables or anything else around our events scene, please email us at events.south@hampshirechamber.co.uk

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

GU30 – an exciting new hybrid office space where businesses can flourish How we work is changing. So, where we work must do the same. We demand more flexibility, a sense of community and a better work/life balance. Somewhere that’s much more ‘us’. As we move forward towards a greener and more digital working future, GU30 can offer innovative businesses across the south of England exceptional office workspace. An exciting workplace from 5,000 to 62,000 sq ft is available for sale or to let, set in six acres of green landscape, nestled in the countryside, with vibrant market towns,

excellent connectivity by car or train, being one hour from London, and fast connections to the A3 and M25. GU30 will be focused on creating Grade A office space, that supports agile and collaborative working, whilst providing a high-quality service, focused on health and wellbeing and attracting best talent. Omega RE is delighted to be delivering this revolution at GU30, tailored around your needs. Nella Pang Managing Director Nella@omega-re.co.uk 02382 355 799 www.omega-re.co.uk.

Is COVID-19 still an acceptable excuse for poor service? According to a survey of 10,000 people carried out by the Institute of Customer Service, ‘NO’ is the resounding answer! Over the last six months complaints from consumers about poor service has been at its highest level since 2009. The survey also concluded that many customers were HAMP SHIRE CHA M B ER OF C O M M ERC E

willing to pay extra if they knew they would get a better customer service. This should be a call to action to any firms that are struggling to maintain service levels; the grace period is over. The focus needs to go back to providing a great customer experience before your customers begin to vote with their feet. Please call 0800 861 1407 or visit www.Lincolnwick.com to find out more.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member News

HB Tech welcomes three new talented individuals to join their team As part of our expansion programme, we are pleased to welcome Scott Vidler as Head of Sales, Megan Winslade as Business Development Executive and Ben North as Network Engineer Apprentice. Carol Evans, Head of Amazing, said, ‘At HB Tech we look for talented individuals who not only have the right skills and qualifications, but the right attributes and personality to fit within our team. ‘We are really pleased to have Scott, Megan and Ben onboard and look forward to taking them on the business journey with us.’ Bringing 16 years’ sales experience, Scott said, ‘There is such an amazing dynamic blend of people that work at HB Tech that it gives me huge confidence when talking to new customers.’ Asked ‘Why HB Tech?’ Megan said, ‘I wanted a new challenge in an

exciting and ever-growing industry; this seemed like the perfect place to do that, as they really invest in the team and are so lovely to work with!’ Asked what working at HB Tech has been like so far, Ben said, ‘Fantastic, I was immediately met with smiles and an amazing environment. All the team are always happy to help you with

your questions and everyone is super professional.’ HB Tech has a strong commitment to employee development and wellbeing and is proud of its friendly and professional team. Providing IT services and solutions, HB Tech supports over 70 businesses and charities across Hampshire and Dorset. www.hbtech.co.uk.

Business Innovation South Expo – a date for the diary for many reasons! #BIS2021 is a southern based expo on 15th September showcasing companies within the STEM and innovation sectors/those closely aligned. There are just 29 stands remaining for companies looking to be involved with this key face to face autumn event. #BIS2021 is committed to creating a powerful springboard for companies to showcase themselves and for our visitors we will create a forum to see the latest technology, products and services available to help drive business forward. The new Tomorrow’s Business World Zone brings the south’s universities together – glimpse the technology of the future and discover the many ways

SMEs can collaborate and be supported with research, knowledge transfer partnerships and much more. The Member Hub brings key member organisations together creating a powerful resource with their combined connectivity, support services, government lobbying, funding signposting and events. Visit Hampshire Chamber of Commerce, Solent LEP, FSB, IoD and The Business Magazine.

Want to visit? https://www. businessinnovationsouth.com/ visitors-whats-included Want to exhibit? https://www. businessinnovationsouth.com/ exhibitors-whats-included Contact Lara Bull lara@businessinnovationsouth.com www.businessinnovationsouth.com.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member of the Moment

Moment The Work Shop Recruitment Agency is proud to say that it has been supplying quality staff to businesses from Portsmouth to Dorchester and as far as Salisbury for over 20 years. We provide temporary, permanent and contract staff across a wide range of disciplines including most, if not all office jobs and the engineering sector. Some of our clients have been with us for all of those 20+ years enjoying our unique commitment to providing a completely transparent and entirely honest approach to make sure we provide the services our clients are looking for. “You have to be resilient to love recruitment, no two days are the same and we just love getting to know both our clients and candidates so well, it’s not unheard of to get wedding and baby shower invites from people that we would never have met if we didn’t get to know them so well. It’s been an amazing time, initially starting on my own in a small, serviced office in Ringwood to now employing 12 staff who have been so wonderful to work with.” – Shelley Alger, Director and founder We have seen some tough markets and the market today is no exception, but we have kept to our core principles which include only submitting applicants that we genuinely feel can do the job in question. Actually, although technology has helped us enormously, the essentials of the day to day role are just as they have always been; we talk to our clients, establish what they are looking for and then start the detailed search to find them the right people. Our aim is to provide real value for money. Our clients are looking to us to save them time, effort and money by providing candidates that meet their expectation quickly and professionally. And that’s what we do.

thework-shop.co.uk HAMP SHIRE CHA M B ER OF C O M M ERC E

Info@thework-shop.co.uk

01425 489393

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Member Offers

Members of Hampshire Chamber of Commerce offer discounts and deals to individuals and businesses.

Bespoke Software Development

Claim Your Free Demo!

A Special Offer for all Hampshire Chamber Members

Clever Software Group

Growth Partners PLC

KTL Europe UK

Clever Software Group is a bespoke software development company that creates exciting enterprise software to revolutionise the way you do business. Our talented team of innovative software developers enable your team to achieve more. Having worked with a diverse range of clients, from charities to surveying firms, Clever Software Group strives to deliver excellence in quality, keeping our customers ahead of the curve. Please phone 01425 837290 or email hello@cleversoftwaregroup.com for further details.

Get your free demo of the all-in-one solution for payroll, pensions, benefits, wellbeing and employee engagement services. SMART Employers benefit from: n Payroll. n Pensions. n Employee discounts. n Emotional wellbeing services including an Employee Assistance Programme. n Physical wellbeing services including 24/7 online GP. n Management services including HR legal advice, recruitment, and occupational health. All of this, all in one place for just £2 per employee, per week. Contact Sally on 07852 518238 or at sally.stacey@ growthpartnersplc.co.uk to find out more.

KTL Europe (UK) Ltd is a service driven Freight Forwarding Solutions provider based in Hampshire. With the ever uncertainty of the pandemic we are continuing to work as normal, assisting you in all your freight service needs. We would like to offer all Hampshire Chamber of Commerce members Free Agency Fees on your first booking with us. Email myles@ktluk.com or phone 01489 884 151 to find out more.

Free Money! Lincolnwick Business Consultants & Resource Providers According to market research firm IDC, companies lose 20% to 30% in revenue every year due to inefficiencies. At Lincolnwick we are offering FREE operational health checks to all Hampshire Chamber Members to highlight where these savings can be made. Book a meeting now and start earning more tomorrow!

PPE Supplies Available in Southampton

10% Off for Members Until December 31st 2021

Meachers Global Logistics

The Joy Dept

Meachers Global Logistics, in partnership with Southampton City Council and Wessex Procurement, is supporting the University Hospital Southampton NHS Foundation Trust with the storage and delivery of PPE. This new partnership is providing the local NHS COVID hubs with urgent PPE supplies when needed. Please contact enquiries@ meachersglobal.com or phone 023 8073 9999 to find out more.

Are you keen to educate and enable your teams to take ownership of their own resilience and wellbeing and build a safe and supportive work environment? We can help identify strengths, and areas for development, for individual and organisational wellbeing. Great for: return to work, exit interviews, org. structure changes, debriefing after a stressful project (or planning for one) as well as general employee wellbeing. Contact emily@thejoydept.co.uk for more information.

Are you a Chamber member who would you like to appear on these pages? To make an offer contact us on 01329 242420, or email tom.colbeck@hampshirechamber.co.uk. We will need your offer and a logo or image in a jpeg format. The offers on the website are changing on a regular basis. Please remember to check the website for terms and conditions for each offer. For full information on the offers and others like them please visit our website http://www.hampshirechamber.co.uk/chamber_ discounts_offers. FREE offers as part of your membership.

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Commercial Services

Be Safe With Us

Did you know that Chamber members have unlimited access to a range of essential business support services?

ChamberHR

ChamberHealth & Safety

ChamberLegal

ChamberTax

These services give you unlimited access to no less than five business advice lines and a website which features over 750 free downloadable template documents.

Believe it or not all these services are included in your membership fee* – you will have nothing extra to pay! These services offer members real protection and peace of mind. To ensure that you can have access to these valuable services all you need to do is join.

Don’t delay… join today! * Not available to basic members

HAMP SHIRE CHA M B ER OF C O M M ERC E

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Patrons

GOLD PLUS PATRONS

Manufacturers

The UK’s innovation Agency

Print and Design

Exhibitions & Exhibitors

Newspaper

Digital Printing Specialists

Newspaper

SILVER PLUS PATRONS

Luxury Hotel & Conference Centre

BRONZE PLUS PATRONS

Marketing, Branding & Website Designers

Hotel

Ship Owners, Passenger Ferry Services

PR, Marketing and Graphic Design

Event Management & Exhibitions

Independent financial Advisers, Corporate & Personal Benefits Hotel & Conference Centre

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Welcome to our New Members

Shared Access Limited

Sam Jackman Navigation House, The Shipyard, Bath Road, Lymington, Hampshire, SO41 3YJ 01590 670025 www.sharedaccess.com Shared Access is one of Europe’s leading wireless telecommunications infrastructure companies. They work with mobile network operators and landlords to design, install, fund, acquire and run systems that deliver great connectivity. Their portfolio of investments has been developed through strategic partnerships with major property, government and sporting organisations, and includes key individual locations, such as airports and tunnels. They’ve designed, built and acquired over 1,000 mast locations across the UK, Ireland and Spain and have developed critical infrastructure in a number of high profile settings including the world-class Tottenham Hotspur stadium. Shared Access is also one of Europe’s leading providers of cost-effective, in-building, wireless connectivity for commercial and residential real estate projects. They future-proof new developments by building connectivity right into the infrastructure and update existing buildings to deliver true 21st Century connectivity. By designing bespoke systems to fulfil customers’ needs, they bring the mobile network operators inside the building so that clients, tenants, visitors and staff all have access to super fast, reliable and unlimited connectivity. Their unique model means there is no upfront cost to the customer, who is charged an annual license fee that includes all maintenance and repair.

Did you know that our members on Advantage banding and above can have a corporate video created as part of their membership? Produced and edited by Chamber In-house Videographer 60 second, social media friendly Produced at your office location Book a recording: Videographer@hampshirechamber.co.uk To discuss eligibility or membership: membership@hampshirechamber.co.uk HAMP SHIRE CHA M B ER OF C O M M ERC E

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Welcome to our New Members

Consort Strategy Limited Andrew Chamberlain Romsey, Hampshire 07815 626630 www.yourconsort.com Established in 2016, Consort Strategy is a specialist consultancy dedicated to supporting organisation improvement, leadership development, good governance, and business growth. We work with Boards, their Chief Executives and their senior management teams to lead organisations’ strategic planning: stewarding productive partnerships, enhancing reputations, and creating cultures and environments conducive for individuals and membership organisations to prosper. We work internationally and our clients include SMEs, start-ups, major trade associations, professional membership bodies, learned societies, and third sector organisations. We offer professional training; facilitated business planning; 1-2-1 executive coaching; and advice and guidance on all aspects of corporate governance, strategy and leadership.

EFlorist Limited Richard Houghton Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey, Hampshire, SO51 0HR 07850 495434 www.Eflorist.co.uk Eflorist delivered their first bouquet in 1947 and haven’t slowed down since. Our head office is based in Romsey close to Southampton, where we employ around 40 permanent members of staff. We have an extensive range of courier flowers, which are carefully packaged and sent via a tracked courier delivery service, with each bouquet sent in bud to ensure flower freshness upon delivery. We’re also really proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day, with a same day delivery service for those last-minute gift requirements.

Purple Business Connect Limited Keith Spencer Unit 5, Hilsea Industrial Estate, Limberline Road, Portsmouth, Hampshire, PO3 5JW 023 9200 6343 www.purplebusinessconnect.com For too long, the belief has been that lightning-fast connectivity and robust cybersecurity have only been available – or necessary – for large organisations. But through our partnership with Cisco Meraki, we’re looking to expand the technological possibilities for small and medium businesses. A connected and safe digital infrastructure for your business, employees and customers is only part of our vision. Beyond this foundation, we help companies identify new ways of working, using cloud-based solutions to expand the capabilities of what is possible, driving revenue, productivity and employee motivation.

Join us N W!

E: membership@hampshirechamber.co.uk T: 01329 242420 or 01256 338633

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BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Welcome to our New Members

Barmotion

Glide

Susan Swart Lower Gubbles, Hook, Warsash, Hampshire, SO31 9HH 07498 209937 www.barmotion.co.uk Barmotion is more than just a Mobile Bar Company, we offer full turnkey hospitality and branding solutions specifically tailored to your requirements. Providing the best results for your below the line marketing campaigns, that work wonders in boosting your brand’s presence at any event or expo stand. We help you stand out from the crowd with our amazing selection of bars available to choose from!

Branduin Business Support Limited Nauzar Manekshaw Alton House, 66-68 High Street, Northwood, Middlesex, HA6 1BL 020 3488 7150 www.branduin.co.uk Branduin collaborates with Local Authorities, Chambers of Commerce and Growth Hubs to deliver quality-assured business advisory and support services to members and local business communities based on our proven GOALMAPPER® business regeneration and Fit To Bid® supply-chain programmes.

Clockwise Group Limited Daniel Parker Southampton, Hampshire 07443 274450 www.workclockwise.co.uk When work is more than just a job, you need more than just an office. Clockwise are an exciting and rapidly growing company who offer modern and contemporary private offices, coworking space, private meeting rooms and dedicated desks all on flexible and rolling contracts.

Mark Sealey Taunton, Somerset

Optimum Power Services Lisa Chesterton

07816 114729 www.glide.co.uk

George Summers Close, Medway City Estate, Rochester, ME2 4NS

Glide Fibre broadband, leased line & IP services. Ultrafast broadband designed for retail parks, business estates and serviced offices – get the robust futureproof connectivity you need with Glide’s FTTP, FTTC and leased line solutions.

0800 231 5758 www.optimumpowerservices.com

Gorilla Spirits Co Limited Andy Daniels Manor Farm Yard, Upton Grey, Hampshire, RG25 2RQ 01420 446175 www.gorillaspirits.co.uk

Optimum Power Services are global market leaders in Loadbank Hire, UPS Hire, Generator Rental and Support, Temporary Power Rental Packages, Fuel Emission Solutions, Heat Load Testing, Temperature Control Services, Transformer Hire, Cable and Distribution Hire. From emergency power outages to scheduled power shut downs, OPS are available as and when you need them.

Si-Quat UK Richard Derham

Gorilla Spirits Co. was founded by Andy Daniels, whose vision was to create a truly ethical business and an exceptional portfolio of spirits and liqueurs. Since the company’s formation in 2014, its products have all gone on to earn coveted medals at the International Wine & Spirit Competition and the business has twice been recognised with an International CSR Excellence Award for its work across social responsibility, sustainability and gorilla conservation.

D24 Heritage Business Park, Heritage Way, Gosport, Hampshire, PO12 4BG

JCCG UK Limited

Symbiosis UK Limited

Juan Carlos Ortiz 2 Telford Road, Basingstoke, Hampshire, RG21 6YU 01227 287771 www.jccguk.co.uk JCCG UK was formed in 2010 as a family business and fortunately, we could respond to the PPE shortage in 2020. We were able to pivot our business and manufacture and supply face masks for our wonderful keyworkers, reacting quickly to the crisis by calling on our local community for support and raw materials.

HAMP SHIRE CHA M B ER OF C O M M ERC E

0203 290 7957 www.si-quat.co.uk Si-Quat is a long lasting 5000 touch antimicrobial surface coating. We are helping the UK’s businesses, events and homes to implement COVID-safe environments and cleaning regimes that offer an added layer of protection against bacteria, mould and viruses.

Nigel Targett Unit D, The Alexander Bell Centre, Hopkinson Way, Andover, Hampshire, SP10 3UR 01264 362443 www.symbiosis.co.uk Symbiosis has over 18 years’ UK and international experience delivering event and exhibition stands for some of the world’s biggest and best loved brands. You’ll find that we’re very good listeners, happy to take your brief by email, phone, Skype or even in person at our central London office. By clearly understanding your aims and objectives we’ll turn your ideas into free 3D stand designs and original concepts.

BUSINESS NEWS | SEPTEMBER / OCTOBER 2021

Welcome to our New Members

TAGS Systems Limited

The Joy Dept

Stuart McConnell Unit D5, Segensworth Business Centre, Segensworth Road, Segensworth, Fareham, Hampshire, PO15 5RQ 01329 640026 www.tags-systems.com TAGS Systems Ltd – UK Operations Centre opened Jan 2016 by Safe Tatics. Manufacturing, service and repair.

Coastal View Properties Limited Lucinda Hyland

Wightlink Isle of Wight Ferries

Emily Alexander

Kirstie Higgins-Day

Portsmouth, Hampshire 07922 865303 The Joy Dept. offer wellbeing assessments, coaching and consultancy to educate, empower and enable your organisation (from leaders to front line staff) to take charge of their resilience and wellbeing, and create a happy culture with engaged and productive employees.

NOSY Marketing

Gunwharf Road, Portsmouth, Hampshire, PO1 2LA 0333 999 7333 www.wightlink.co.uk We’re experienced, carrying over 4.5 million passengers on more than 45,000 crossings every year. We have excellent facilities, with eight well-equipped ferries running on three convenient routes. We’re striving for a greener future, with a hybrid-energy flagship ferry and a host of environmentally friendly initiatives. We’re punctual, reliable and speedy, with crossing times from just 22 minutes.

UKBC Associates

Alex Watts

Kamal Poudyal

Top Floor, 28 Daish Way, Newport, Isle of Wight, PO30 5XJ

Southampton, Hampshire

02380 170146 www.coastalviewproperties.uk

01983 632997 www.nosy.marketing

R & D Tax Credit Expenditure.

Nationwide Buy to let/Rentals.

Marketing.

Freedom Installation and Service

Purple Flair Limited

Weymouth, Dorset

Kevin Farthing Southampton, Hampshire 07912 485319 www.freedomaccess.co.uk Wessex Lifts Approved Installer.

07446 829172

Nadine Webster Unit 5, Hilsea Industrial Estate, Limberline Road, Portsmouth, Hampshire, PO3 5JW.

02392 006343 www.purpleflair.com Event Filming, Managing and Marketing, Exhibition Organisers.

Join us N W!

Business Togetherness

E: membership@hampshirechamber.co.uk T: 01329 242420 or 01256 338633

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Saving your business money and time on foreign exchange and international payments At moneycorp, we have 40 years of market experience and understand the value of long-term relationships. We are proud to work with over 10,000 corporate clients tailoring foreign exchange hedging solutions whilst making overseas payments easier, faster and more cost-eﬀective by utilising our market-leading technology and extensive panel of liquidity providers. You can deal online or speak to one of our expert dealers who will be on hand to personally manage your relationship.

Providing solutions such as: Spot Contracts

Market Orders

International Payments

Hedging Solutions l

Great rates sourced through our panel of liquidity providers

Dedicated account manager

Low transfer fees

Free FX rates comparison service

Forward Contracts

Help managing currency volatility

Arrange deals online or via the phone

Relevant client funds safeguarded in segregated client bank accounts Solutions for multi-sized businesses

We work with 150+ corporate partners including:

To find out more about all our solutions, call +44 (0) 207 823 7800 or email business@moneycorp.com www.moneycorp.com/business

Business News September/October 2021

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