HGA Boston Healthcare Design

HEALTHCARE DESIGN

HGA is an inspiring firm. Challenging the status quo is expected, client partnerships are cherished, and teamwork is paramount.

A national design firm with deep roots in Healthcare, we practice with empathy, curiosity and the human experience at the core. These values compelled me to join the talented HGA Boston team.

Through collaboration with New England healthcare institutions, we will create opportunities to elevate the patient and staff experience through design.

Kevin Wyrsch, HGA Principal Healthcare Practice Group Leader

ABOUT HGA

Great design is in the public interest.

HGA is an interdisciplinary design firm committed to making a positive, lasting impact for our clients and communities through research-based, holistic solutions. We believe that great design requires a sense of curiosity—forming deep insight into our clients, their contexts, and the human condition.

As a collective of design professionals working together across 12 offices, diverse backgrounds, and disciplines, we seek to understand and optimize all aspects of each unique environment: human experience, cultural significance, technical rigor, systems performance, and resiliency.

Engineering

Architecture Lighting Design

Planning Sustainability

Research Technology

Interior Design

HGA offers a full complement of architecture, planning, design and engineering services. All of these in-house resources are available to be seamlessly integrated into our clients’ design process. We are proud of the truly integrated services that we offer and the value it can bring to our clients.

HEALTHCARE PRACTICE

Transforming healthcare environments through holistic design.

As a leader in architectural design excellence, HGA’s nationally recognized Healthcare Practice works with organizations throughout the United States to deliver efficient, functional, and beautiful spaces, buildings, and campuses.

We recognize the future of healthcare is in personalized medicine empowered by data; population health management; driving care to the home; an increasing reliance on technology; and improving collaboration for an end-to-end approach. HGA’s mission as we help our clients plan and design facilities is to ensure they meet the specialized needs of today, while preparing them for the future of healthcare.

#19– TOP ARCHITECTURE FIRMS

Modern Healthcare

#10 – INTERIOR DESIGN HEALTHCARE GIANTS

Interior Design Magazine

#14 – ARCHITECTURE & ENGINEERING FIRMS

Building Design and Construction

#23 – TOP U.S. ARCHITECTURE FIRMS

Architectural Record

#12 – HEALTHCARE SECTOR ARCHITECTURE FIRMS (ALL FACILITIES)

Building Design and Construction

HEALTHCARE DESIGN EXCELLENCE

National resources, regional presence.

With more than 1,000+ employees across twelve offices nationwide we work together from coast to coast to make a positive, lasting impact for clients in healthcare, arts and culture, community, corporate, education, government, and energy markets.

HGA’s Healthcare Practice combines a deep national bench combined with local expertise. We use benchmarking and best practices gleaned from clients and projects across the country, our researchers, clinical staff (RN), adding to our experience in this market. Our Boston healthcare practice combines our national expertise with our local team’s experience to bring new insights to the region. The HGA Boston team offers our clients personalized service in the delivery of healthcare programming and design.

D E S I G N

I N SIGH T

G ROU P

12 OFFICES

1,000+ EMPLOYEES

250+ DEDICATED HEALTHCARE STAFF

CLIE N T

S US TAINABILI T Y

B OS TO N H EA LT H C AR E

PR AC T ICE G ROU P

PLANNING

EQUIT Y

ARCHITECTURE

INTERIOR DESIGN

Delivering healthcare expertise throughout New England.

HGA's healthcare practice expanded into the Northeast by establishing an office in Boston. The local healthcare team is comprised of accomplished design professionals with extensive healthcare design experience providing comprehensive services to clients in New England and beyond.

Our unique approach to design differentiates us because we understand that healthcare starts with helping our clients reach out further into their communities as well as into their patients' daily lives—encouraging a continuum of care and promoting wellness.

DESIGN INSIGHT GROUP

Human centered. Research driven.

Research is the link between our curiosity and the impact we make. Although the scope of our research is broad, our goal is focused: to apply what we learn and positively impact the human experience through design.

Clients and project teams tap into our Design Insight Group—a growing collective of process engineers, practice-based researchers, design thinkers, anthropologists, and data scientists. They individually and collectively help clients rethink and shape their future through the design process. DIG teams, specifically formed for each project, work collaboratively to help facilitate discovery, research assumptions, and advocate for change through insight.

DIG integrates its methods with design opportunities within the practice to get at original insight and specifically measure enduring impact.

EVIDENCE-BASED DESIGN

DESIGN INNOVATION STRATEGY

STAKEHOLDER ENGAGEMENT

DIG

DATA ANALYTICS AND SIMULATION

EXPERIENCE AND BEHAVIOR RESEARCH

BUSINESS STRATEGY AND WORK PROCESS

SUSTAINABLE DESIGN

Forward thinking for a changing world.

At HGA, we design for change. The built environment is at the intersection of changes in technology, energy supply, climate, and business models—all impacting the human experience. We help our clients prepare for an evolving future.

Our goal is to design buildings that are embraced by the owners, operators, users, and community members who live, work, and gather inside and around them. A beloved building— one so treasured it lasts for generations—is both beautiful and sustainable.

It is our responsibility to shape the future through design. We are inspired by the world we can build when our industry steps up to mitigate the devastating effects of climate change—our clients, our children, and our communities depend on it.

Tim Carl, HGA CEO

DIVERSITY, EQUITY + INCLUSION

Designing through an Equity Lens.

Our teams thrive on great design: fueled by curiosity, informed by diverse perspectives, and elevated by insight directly from those who inhabit our spaces.

HGA was founded in 1953 on the belief that diverse perspectives, primarily of different disciplines, are integral to great design. As a firm committed to learning and growing, our definition of diversity has evolved, and is inspiring us to build a more equitable and inclusive culture.

Designing from an equity lens is about listening without assumptions and creating experiences that all can share where the phrase “all are welcome” can truly resonate.

Equity is a living breathing part of everything we do here at HGA.

Terri Howard, HGA Director of Equity

INCLUSIVE DESIGN

It is no small thing to leave a mark on the world.

At HGA, our responsibility as designers is both inspiring and humbling: to create a positive, lasting impact. We value empathy, are fueled by curiosity, and embrace the hard work that leads to innovation. We endeavor to create environments in which patients and staff thrive.

At the forefront of our healthcare planning and design is safety, both for staff and patients. We incorporate unconscious and conscious design cues that demonstrate to patients they are receiving the highest quality of care in a safe space where they are respected.

We use design to empower patients, provide a safe and respectful healing environment, foster the ease of mobility, connect to the community, and provide a sense of purpose and independence to all who inhabit the space.

EXPERIENCE PORTFOLIO

Insight to impact.

HGA’s goal on every project is to ensure that our team responds to the most challenging questions faced by healthcare organizations today—and that we address the evolving needs of our clients, their staff, their patients, and their communities.

Our pre-design strategy involves interactive workshops with hospital leadership, physicians, staff members and user groups to create an ideal patient environment. We merge evidencebased and ethnographic research, Lean principles, data analytics, and design thinking with architecture, engineering, and planning to provide value-based solutions.

Through our work, we help clients reimagine ways to deliver services for improved staff efficiency and better patient care.

ACADEMIC MEDICAL CENTERS

AMBULATORY CARE + SURGERY CENTERS

COMMUNITY HOSPITALS + HEALTH CENTERS

CANCER CENTERS

EMERGENCY DEPARTMENTS

BEHAVIORAL HEALTH

PLANNING + PROGRAMMING

ACADEMIC MEDICAL CENTERS

At their core, academic medical centers must blend academic and care needs, balancing space required for the most advanced innovations in discovery and research with personalized treatment and healing.

Our team of healthcare design specialists bring unique, evidence-based perspectives and involve key stakeholders. Through engaging dialogue and sharing of information, transformational solutions are discovered.

UPMC Presbyterian

SSM Health Saint Louis University Hospital

MetroHealth

AMBULATORY CARE + SURGERY CENTERS

Successful ambulatory care and surgery centers translate effective strategies into tangible form, blending people, process, tools, and technology with an environment of care to achieve the highest levels of performance.

We have experience designing hundreds of ambulatory care and surgery centers across the country and we understand the unique challenge of providing an efficient platform of care for outpatient surgeries. We collaborate with our clients to translate discovery into knowledge, and transform ideas into beautiful, highly-functional places. .

ThedaCare

Crystal Clinic

Blaze Health

COMMUNITY HOSPITALS + HEALTH CENTERS

HGA’s planning and design process for community hospitals and health centers is multifaceted. We respond to varied program needs to create innovative environments that truly support patients, families, and healthcare providers.

We engage our clients and develop design solutions that directly relate to their needs. The result is an efficient, cost-effective, and flexible space that responds to the true needs of patients, families, staff, and the communities our clients serve.

Trinity Health Muskegon

South Shore Hospital

Hennepin County Medical Center

Clinic by the Bay

CANCER CENTERS

HGA has a great depth of knowledge and experience when it comes to designing oncology, cancer centers, and infusion clinics in both inpatient and outpatient settings. From the planning of oncology and clinical research facilities to the design of therapeutic treatment spaces, HGA’s patient-centered process ensures those who are ill receive their care in a holistic and healing environment.

Cedars-Sinai Medical Center

St. Francis Medical Center

St. Elizabeth Healthcare

EMERGENCY DEPARTMENTS

The emergency department is often the first point of contact with a medical facility, and experiences there can significantly affect how patients feel about the overall quality of care they receive at the hospital. One of the biggest components of patients’ emergency department experience is how long they have to wait before and during care.

With the help of HGA's Design Insight Group, we are empowered to design an Emergency Department that is optimized to best support a hospital's unique patient population thus improving efficiency

At HGA, we understand what it takes to create a safe, inclusive and stress-free environment specific to emergency departments.

ThedaCare

CentraCare

Norman Regional Health System

PEDIATRICS

Pediatric patients are complex – the range of patients served in pediatric facilities is unlike any other institution. From infancy through early adulthood, each patient comes with a unique set of needs specific to their diagnosis. The design must be sensitive to the child’s emotional needs and their physiological disease or injury, providing comfort and reducing stress for not just the child but the whole family.

HGA’s design for pediatric facilities is multifaceted, responding to the varied needs of patients, families, and hospital staff. Spaces facilitate interaction and healing through playrooms, whimsical art, range in furniture sizes and a connection to nature.

Cedars-Sinai Medical Center

University of Kentucky Healthcare

Children's National Hospital

Lucile Packard Children's Hospital Stanford

BEHAVIORAL HEALTH

We recognize the importance of creating safe, comfortable, and supportive behavioral health environments. Each patient is in their own unique place along the continuum of care and changing needs per person is an inevitable part of behavioral health spaces.

HGA has extensive experience in behavioral health design and a commitment to providing high-quality spaces that encourage dignity and support all those who live, visit, and work within them.

Ascension

Aurora Health

Universal Health Services

PLANNING + PROGRAMMING

Health systems, now more than ever, need to balance many competing priorities for investment to advance their missions. Our campus planning process provides visibility into how individual projects might affect current and long-term initiatives, so our clients know which investments are timely, and which should be deferred for highest ROI.

HGA’s proven process works as a series of sequential, yet integrated steps that address strategy, operations, human experience, and facility response. This process includes the tools and techniques to encourage innovation, gain consensus, and make informed decisions.

We work with the client to translate discovery into knowledge and convert ideas into concepts for highly functional places that facilitate productive work, promote healthy lifestyles, provide better patient, family and staff comfort, and reflect our clients’ organizational promise.

Virtua Health

Confidential Client in Connecticut

3P Event for Beth Israel Lahey Health