CONSOLIDATED MART SHIPPING & FURNITURE SERVICES BY J&L We realize that you may have traveled hundreds, even thousands of miles to make your furniture purchases with us. We want to make sure that your furniture arrives safely to your final destination so we have set up a consolidated shipping office inside the Mart to help answer any questions you may have about shipping before you leave the building. The Mart’s consolidated shipping service is managed by J&L Furniture Services and is located on Level 3 at the North entrance. They will work directly with the showrooms inside the Mart and the delivery companies to ensure that your merchandise is transported safely and professionally to your home after you leave. Shipping charges are separate from your furniture purchases and there is an additional one-time $25 consolidated shipping service fee per customer in order to cover the cost of managing your consolidated shipment all the way from your showroom purchases through the delivery to your home. If you are only ordering from one showroom or receiving separate shipments from each showroom, there will be no $25 consolidation fee added to your order. The showrooms will provide you with an estimate of your shipping charges before you leave the building and the delivery company will confirm the exact shipping charges after they pick up your furniture from each showroom and weigh your complete order together. Shipping charges are calculated by the total weight of your 60
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and he will respond as soon as possible. J&L Furniture Services also offers North Carolina deliveries with express service options, warehouse storage, restoration, repairs, refinishing, painting, upholstery and re-upholstery services. They also specialize in commercial services in addition to their residential services.
Juan & Luis Rodriguez, Owners
complete order and the zip code where you order is being shipped. If you wish to consolidate your purchases into one delivery, you will just need to place all of your orders in the same name and fill out the “Request for Consolidation of Merchandise” form located at every Guest Services desk, inside each showroom or outside the J&L Furniture Services’ office, located on Level 3 at the North entrance. J&L Furniture Services works with professional delivery companies to arrange shipment of your furniture to your home. We encourage you to stop by their office and speak with Luis Rodriguez during normal Mart hours. If Luis is assisting other customers and not available in his office, please call or text him on his cell phone at 828-390-8407 or email him at jandlfurnitureservices@gmail.com
Please turn in your consolidated shipping form to J&L Furniture Services’ office as soon as you are finished shopping, even if you do not want your furniture shipped right away. Merchandise that is purchased and is “ready-to-go” off the showroom floor may be shipped separately from special order merchandise that may take a few weeks to arrive. This is called a split shipment. If you are interested in this option, please let Luis know which furniture you would like to ship first and which furniture you would like delivered at a later date and he will arrange this directly with the delivery company. You may also wait until all of your custom order pieces arrive and receive one single delivery with everything together. Most delivery companies will store your furniture 30 days after they receive it from each showroom. After that, storage fees may be incurred. If you have chosen to consolidate your shipment, you may contact J&L Furniture Services directly for information regarding your order, including the name of your assigned delivery company and whether or not all stores have released your purchases to the delivery company so they 800-462-MART
