contents FALL 2017 | VOL/ 19 | NO/3
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Cover Story
Departments
8 I
4 I Editor's Comments 6 I Industry Briefs
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Hispanics in the Industry Gabriela Ong, Vice President of Sales, Meet Puerto Rico Gonzalo Rubio, Domestic Sales, Greater Fort Lauderdale John Gonzalez, Vice President, George R. Brown Convention Center
Features 14 I • •
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Southwest Meetings Pechanga Resort & Casino's $285 Million Expansion. The Wyndham Hotel and Conference Center opens in Albuquerque.
Convention Centers Campeche, an emerging Mexican destination with great cultural traditions, an extensive tourism offering and multiple meetings facilities including a modern convention center.
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Associated Luxury Hotels International adds four new member hotels to boost its convention portfolio
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Portland celebrates groundbreaking of highly anticipated Convention Center hotel: Hyatt Regency Portland
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12 I Site Destination: Philadelphia Philadelphia has a strong Latin American and Caribbean heritage with approximately 420,000 Hispanics representing 20 cultural heritages living in and around the city.
17 | Meeting Planner Incentives Sheraton Pittsburgh Hotel at Station Square is offering appealing group promotion for meetings through March 2018. Featuring a prime location in the heart of the renowned 52 acre river front Station Square complex.
22 | International Destination Grand Hyatt Playa Del Carmen was honored with a distinguished recognition at the 2017 World Travel Awards, the Mexico & Central America's leading Conference Hotel 2017.
23 | Travel Destination IBEROSTAR Hotels & Resorts has opened its second U.S. Hotel in Miami Beach, Florida. The historic building, now renamed IBEROSTAR Berkeley was fully renovated under a $43 million investment.
In the Next Issue WINTER 2018 • 2018 Meetings Guide • Casinos & Resorts • West Coast • International Meetings www.hispanicmeetingstravel .com | HM&T
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Editor’s Comments
PUBLISHER Gonzalez Global Media, LLC. www.GonzalezGlobalMedia.com
EDITOR
Celebrating
National Hispanic Heritage Month
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ational Hispanic Heritage month kicks off on September 15 and continues through October 15. Special Events are planned across the country to celebrate the history, culture and contributions of HisMaría de la Luz González panics and Latinos. Publisher and Editor From grass roots parades, festivals, and concerts to recognition on the state, federal, and corporate levels it truly is a celebration. This issue we are highlighting three Hispanic individuals that are excelling in the meetings industry. Gabriella Ong, Vice President of Sales, Visit Puerto Rico, Gonzalo Rubio, Domestic Sales, Greater Fort Lauderdale CVB and John Gonzalez, Vice President, George R. Brown Convention Center in Houston, Texas. In addition, this issue features Southwest Meeting Destination and Convention Centers. The Pechanga Resort & Casino's $285 million dollar Expansion and the Wyndham Hotel and Conference center opens in Albuquerque with a $5 million dollar renovation. The city of Campeche, Mexico, a UNESCO Site, features the Campeche XXI Convention Center, which has 207,000 square-feet of meeting space. Associated Luxury Hotels International adds four new member hotels to boost its convention portfolio. The new InterContinental Washington DC, Omni Shoreham Hotel, Omni Atlanta Hotel at CNN Center, and the new Omni Louisville Hotel. 4 HM&T | Hispanic Meetings & Travel
María de la Luz González mdgonzalez@hispanicmeetingstravel.com FOUNDER & CONTRIBUTING EDITOR Margaret Gonzalez mgonzalez@hispanicmeetingstravel.com
DESIGN & PRODUCTION MARGIL VILLARREAL DESIGN CREATIVE DIRECTOR - Margil Villarreal ASSOCIATE ART DIRECTOR - Christian Villarreal www.margilvillarreal.com
ADVERTISING Steven Gonzalez
HOUSTON AFTER HURRICANE HARVEY On August 25th we witnessed the approach of Hurricane Harvey onto Southeast Texas and the devastation it left behind from Corpus Christi to the Louisiana border is beyond incomprehensible. We, the residents of SE Texas, know what it's like to go through Tropical Storms and Hurricanes and here in Houston we know all too well what flooding can do to our city. But as I watched the projected path of Harvey I knew that Houston was in trouble. As I watched the rain fall for 12 hours, 24 hours, 36 hours and saw my beloved city flood as never before I knew our road to recovery would be a long one. What will Houston look like in a month's time? In 2 or 3 months from now? What will be the economic impact to all this devastation, lost businesses and homes, lost wages and tourist dollars? Only time will tell how we recover from Hurricane Harvey but I have faith that we will be the better for it. I hope the city can rebuild much stronger, much smarter and much more resilient than before. I also hope that after the city dries out and rebuilds you will bring your meetings, conventions and conferences back to Houston. I hope you will support our town with your tourism whether it is personal vacations or business trips. This the 4th largest city in America where Tex-Mex cuisine rules and Hispanic culture is weaved into every corner of town. Houston asks you to return again and again. ¡Después de Harvey estaremos más fuertes! María de la Luz González Publisher and Editor
sgonzalez@hispanicmeetingstravel.com
Maria Gonzalez mdgonzalez@hispanicmeetingstravel.com
CONTRIBUTING WRITERS Associated Luxury Hotels International, The Bently Reserve, Campeche Travel, Grand Hyatt Playa Del Carmen, Greater Fort Lauderdale CVB, Houston First Corporation, IBEROSTAR Hotels & Resorts, Los Cabos Tourism Board, Maria de la Luz Gonzalez, Meet Puerto Rico, Miami Beach Convention Center, Naples Beach Hotel & Golf Club, Penchaga Resort & Casino, Philadelphia CVB, Sheraton Pittsburgh Hotel, Steven Gonzalez, Visit Portland, Wyndham Hotel Albuquerque
PHOTOGRAPHY Associated Luxury Hotels, Greater Fort Lauderdale CVB, Associated Luxury Hotels International, The Bently Reserve, Campeche Travel, DigPicPhoto, Grand Hyatt Playa Del Carmen, Greater Fort Lauderdale CVB, Houston First Corporation, IBEROSTAR Hotels & Resorts, Los Cabos Tourism Board, Meet Puerto Rico, Miami Beach Convention Center, Naples Beach Hotel & Golf Club, Penchaga Resort & Casino, Philadelphia CVB, Sheraton Pittsburgh Hotel, Visit Portland, Wyndham Hotel Albuquerque Meet Puerto Rico, Pechanga Resort, Visit Philadelphia, Visit Portland, Wyndham Hotel Albuquerque ADVERTISING SALES OFFICE Gonzalez Global Media, LLC. 2600 South Shore Blvd., Suite 300 League City, Texas 77573 Telephone - 281-245-3330 Fax - 281-668-9199 W E B PA G E www.hispanicmeetingstravel.com WEB MASTER - Gonzalez Global Media, LLC. Hispanic Meetings & Travel ISSN #1527-8387 is owned and published by Gonzalez Global Media, at 2600 South Shore Blvd., Suite 300, League City, Texas 77573 C 1999-2017 All Rights Reserved. Hispanic Meetings & Travel cannot by held responsible for unsolicited material. The publisher does not assume any responsibility for any unsolicited material and will return only those accompanied by stamped selfaddressed envelope. We reserve the right to edit all copy. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior permission of the publisher. Subscription rates: $30.00 per year within the USA, $52.50 in Canada, and $75.00 elsewhere. All subscriptions must be paid in U.S. currency. Single copies: U.S. $5.00, Canada $8.75, and $12.50 elsewhere. Produced in the USA.
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Industry Briefs
The Naples Beach Hotel & Golf Club in Southwest Florida Reopens
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he Naples Beach Hotel & Golf Club in Southwest Florida is reopening this Monday, September 25, 2017, with the resort fully operational, except for the on-site championship golf course, which is slated to reopen one week later, on Monday, October 2, 2017. The AAA Four-Diamond beachfront resort had been closed for the last two weeks to clean-up after Hurricane Irma, and is now ready to again welcome guests and groups. The 125-acre resort is Southwest Florida's only beachfront resort with an on-site championship golf course, a world-class spa and an award-winning tennis center. The resort also features 34,000 square feet of flexible indoor meeting space, along with beautiful outdoor and beachfront venues. "The staff has done an outstanding job getting the resort ready to again welcome guests and groups, and I am so proud of the work they've put in. The resort looks great, and we are excited to reopen our doors this Monday morning," said the resort's General Manager Jason Parsons. "Admittedly, it has not been easy, as there was a lot of clean-up to be done, but guests, groups and area residents will be very pleased to see that The Naples Beach Hotel & Golf Club is again the resort they love." Featuring a beautiful setting on the soft whitesand beaches of the Gulf of Mexico, the resort has spent more than $50 million in impressive renovations and enhancements over the last few 6 HM&T | Hispanic Meetings & Travel
years. This included the dramatic renovation of its championship golf course. Completed in November 2016, the $9 million total redesign of the course was done by golf icon and acclaimed course designer Jack Nicklaus in collaboration with renowned course architect John Sanford. The par-71 course features five tees, ranging from 4,800 yards to over 6,900 yards, and is designed to challenge the best players but also be enjoyable for all golfers. In addition to featuring the championship golf course, the resort offers many other appealing recreational options on-site. This includes its world-class spa, which offers an impressive array of relaxing massages, refreshing body treatments, restorative facials, manicures, pedicures, and salon services. Featuring nine individual spa treatment rooms, The Spa has separate women's and men's relaxation areas and locker rooms, saunas, steam rooms, whirlpool baths, a fitness center, an aerobics studio, and a full-service salon. Among the many enticing services offered are the Signature Medley Massage, Aroma-Reflexology, Hot Stone Massage, Essential Facial, Express Mud Detoxifying Body Wrap, Lemon Verbena Body Polish, and Tropical Glow Sugar Scrub. Complemented by seven miles of white-sand beach, the resort also features a beachfront pool complex with two pools, whirlpools and locker facilities; the Mary C. Watkins Tennis Center with six Har-Tru courts; Beach Kids Club, a complimentary daily recreational program for children ages 5 to 12; beach rentals; and retail shops.
The resort also offers a variety of venues for meetings and receptions. Options include the 6,283-squarefoot River of Grass Ballroom, the Gulf-view ballroom The Everglades Room, the 2,457-square-foot Mangrove Ballroom, and such scenic outdoor venues as the Watkins Lawn. In addition, the resort also offers multiple restaurants and lounges. This includes: the signature beachfront restaurant HB's on the Gulf, featuring indoor and outdoor dining; Broadwell's restaurant, overlooking the golf course, with multiple TVs; and the Seminole Store, which offers deli sandwiches, ice cream, gourmet coffees and a variety of freshly baked pizza, pastries and desserts in a cafĂŠ atmosphere. The popular The Sunset Beach Bar & Grill has been recognized as the "Best Place To View A Southwest Florida Sunset," and was named "Naples' Best Beach Bar" by Travel Channel. The resort's guest rooms and suites feature cool tropical color linens, fabrics and carpeting; flat-panel televisions; patio or balcony (with a view of the Gulf, golf course or the lush resort interior); coffee maker; and refrigerator. Providing a comfortable, friendly atmosphere, the resort is an exceptional tropical getaway, which is rich in hospitality and tradition. Owned and operated by the Watkins family for three generations, The Naples Beach Hotel & Golf Club is located at 851 Gulf Shore Blvd. North in Naples, Florida. Contact the resort's group sales department at (800) 866-1946 or (239) 2612222, and visit NaplesBeachHotel.com.
Industry Briefs KELLY ROBERTS NAMED EVENTS SALES MANAGER AT THE BENTLY RESERVE
LOS CABOS TO HOST MEXICO GOLF TOURISM CONVENTION IN FALL
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he International Association of Golf Tour Operators (IAGTO) will hold its 2nd Mexico Golf Tourism Convention in Los Cabos this fall. This premier trade event will bring together golf buyers and suppliers in a world-class destination celebrated for its great courses, ideal climate and superb amenities. IAGTO, which has successfully staged destination conventions in Spain, Ireland, Portugal, Turkey and Tunisia, currently has 636 specialist outbound golf tour operators in 61 countries. Of these, 134 wholesalers in 31 countries feature, promote and sell golf vacations to Mexico. Many of these tour operators are located in the U.S. and Canada, each an important market for Los Cabos. Last year's Mexico Golf Tourism Convention, held in Cancun and Riviera Maya, attracted 40 buyer delegates from 18 different countries. Tour operators met with supplier delegates from across Mexico, from Riviera Maya to Baja California. In addition to tourism board executives and golf resort representatives, suppliers included major hotel chains, rental car agencies and destination marketing companies. Because of Los Cabos's prestige as a golf destination, the number of buyer and supplier delegates is expected to increase at this year's event. "Los Cabos is honored to have been chosen to host IAGTO's Mexico Golf Tourism Convention," said Eduardo Regules Bukantz, Commercial Director of the Los Cabos Tourism Board. "This event will help to highlight why our destination is the 'Golf Capital of Latin America.' "Golf is one of the key drivers of tourism to Los Cabos," Bukantz added. "We are excited to welcome top tour operators so they can see for themselves why their clientele will have a great experience on and off our fantastic golf courses." Peter Walton, President and Chief Executive of IAGTO, said, "I had the opportunity to visit Los Cabos for the first time in 2003, and in my opinion it stands out as one of the most spectacular golf destinations on the planet. What is particularly
exciting about Los Cabos is that it has continued to evolve, adding new golf courses alongside an ever-improving infrastructure. This is why it is so important for us to showcase Los Cabos to international golf tour operators so that they can see and experience this great golf destination in order to feature, promote and sell it to their golf traveling customers. "We will be taking around 50 hand-picked golf tour operators to Los Cabos for the 2nd annual Mexico Golf Tourism Convention at the end of October, where they will meet with members of the local golf tourism industry and plan their 2018 golf packages, group promotions and amateur tournaments," Walton explained. "The MGTC is special in that it focuses not only on the host destination but attracts golf resorts and golf courses from across Mexico, which makes the MGTC an invaluable opportunity for suppliers and operators alike." Walton reported that IAGTO operators last year took 1.9 million golfers to golf destinations around the world, spending over $2.5 billion USD. "I have no doubt that this year's MGTC is going to have a major impact on the growth of golf travel to Mexico, and we are indebted to the Los Cabos Tourism Board for hosting the event," he said. The format of the Mexico Golf Tourism Convention, scheduled for October 29 - November 4, will feature a golf day for buyers (optional for suppliers) at Puerto Los Cabos; a supplier-meetsbuyer "speed-dating session;" and opportunities for buyers to meet suppliers during pre-scheduled appointment sessions. Tour operators who wish to experience Los Cabos golf first-hand can join a 3-night hosted familiarization trip following the convention. Customized itineraries will enable small groups of buyers to play selected courses among the 15 venues currently open in Los Cabos. The postconvention trip will also feature hotel site inspections and off-course attractions.
The Bently Reserve is pleased to announce the appointment of Kelly Roberts as Events Sales Manager. Roberts will assist in the day-to-day operations of the Bently Reserve, a premier event and meeting venue in downtown San Francisco featuring over 14,000 square feet of meeting and event space. Her main responsibilities include: securing corporate, entertainment, leisure, and conference groups; conducting site visits and sales calls; participating in trade shows, conventions, and promotional events; and assisting in the implementation of promotional events and efforts at the Bently Reserve. "Kelly's passion for providing outstanding customer service and creating unforgettable events is a terrific asset to the Bently Reserve team," says Jim Bruels, Director of Sales and Events at the Bently Reserve. Roberts comes to the Bently Reserve from AEG Presents, where she served as the Assistant Sales Manager coordinating corporate and social events, weddings, and awards ceremonies for The Regency Center and Warfield Theatre, both based in San Francisco. Her prior events background also includes experience as the Special Events Coordinator at Levi's Stadium with the San Francisco 49ers. Roberts holds a Master of Arts in Sports Management from the University of San Francisco, and a Bachelor of Arts in Communication Studies from the University of Oregon. A San Francisco native, she is a member of the local chapters of Women in Sports and Events (WISE) and the International Live Events Association.
About The Bently Reserve
The Bently Reserve is one of San Francisco's most prestigious event venues. It is ideal for meetings, special occasions, and weddings. With more than 14,000 square feet of meeting and event space, this state of the art LEED certified building features a visually stimulating fusion of contemporary and classic San Francisco. Deeply influenced by Greco-Roman architecture, this 1924 Beaux-Arts "Banking Temple" boasts opulent marble, grand staircases, ornate molding and original colorful murals. All of this is complemented by contemporary furnishings and state-of-the-art technology. Steeped in a rich and vibrant history, the Bently Reserve building once housed the Federal Reserve Bank from 1924-1983. It's centrally located downtown in the heart of San Francisco's bustling Financial District, and is surrounded by renowned restaurants, hotels, and shops. Popular neighborhoods and areas such as Chinatown, North Beach, Union Square, and the Embarcadero are all just a quick walk. It is one mile to the Moscone Convention Center, 14 miles (30 minutes) to San Francisco International Airport and 18.5 miles (40 minutes) to Oakland International Airport. For more information, call (415) 294-2226 or visit www.bentlyreserve.com. www.hispanicmeetingstravel .com | HM&T
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H M & T | FA L L 2 0 1 7
COVER STORY
HISPANICS IN MEET PUERTO RICO APPOINTS NEW VICE PRESIDENT OF SALES
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ilton Segarra, CDMA, President & CEO, Meet Puerto Rico, the Destination Marketing Organization responsible for attracting meetings, conventions, trade shows, sporting events and incentive groups to Puerto Rico, announced the appointment of Gabriela Ong as Vice President of Sales. Ong is responsible for driving sales and attracting and growing brand awareness to Puerto Rico
through meeting and incentive sales and the development of new marketing events. "Since Gabriela joined us three years ago, her talents and expertise as a meetings sales professional, her enthusiasm and new contacts have helped grow our sales in the Northeast," noted Segarra, President & CEO, Meet Puerto Rico. "We are thrilled that she has accepted the role of VP of Sales to help communicate and
Gabriela Ong
sell Puerto Rico to the meetings and conventions market as a bucket list destination that goes beyond the conventional. We are confident that her leadership abilities and passion for Puerto Rico will greatly benefit Meet Puerto Rico, our team and our members and lead to increased economic impact." Together with the Meet Puerto Rico team, Ong is responsible for leading the recently announced aggressive fiscal year sales program that includes approximately 60 sales and promotional events, including trade fairs, press trips and networking activities, in cities such as Frankfurt (Germany), Barcelona (Spain), Mexico City (Mexico), Chicago (USA), Orlando (USA), Las Vegas (USA), Toronto (Canada) and Montego Bay (Jamaica). Based in the New York area, Ong has more than 16 years of sales experience in the hospitality industry including the past three as Brand Sales Manager, Northeast for Meet Puerto Rico. Before joining Meet Puerto Rico in 2014, Ong was Group Sales Manager at the InterContinental New York Barclay. Gabriela managed and built accounts within the financial and communications industries and has worked with sports, association, education and legal group markets. Prior to that she held the Sales Manager position for various hotel brands such as: Marriott International, Sheraton Stamford, InterContinental New York Barclay and InterContinental New York Times Square. Gabriela has a Bachelor of Science with a major in Business Administration from Marist College in NY. In her new role at Meet Puerto Rico, she will oversee sales efforts worldwide.
About Meet Puerto Rico Meet Puerto Rico is a non-profit organization established in 1962 to drive meetings, conventions, trade shows and incentive groups to Puerto Rico. With offices in San Juan, Meet Puerto Rico strengthens Puerto Rico's competitive position in the Americas and abroad by increasing awareness of the Island's outstanding meeting facilities and services, and produces approximately $120 million to the local economy. Meet Puerto Rico can be reached at info@meetpuertorico.com or at its website www.meetpuertorico.com. 8 HM&T | Hispanic Meetings & Travel
THE INDUSTRY Domestic Sales Greater Fort Lauderdale CVB
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he Greater Fort Lauderdale Convention & Visitors Bureau (GFLCVB) welcomes Gonzalo Rubio to the tourism sales team as the new domestic sales associate. He will be handling the domestic market with Caitlan Etchevers, director of domestic sales, attending trade show and sales missions working with travel agents, airlines and cruise lines promoting Greater Fort Lauderdale's unique selling points. "We're really excited to have Gonzalo join our tourism sales team in this newly created role," said Fernando Harb, vice president of tourism sales for the Greater Fort Lauderdale Convention & Visitors Bureau. "His strong background and experience in sales and the hotel industry will be paramount to helping further grow our domestic sales." Prior to joining the GFLCVB, Rubio held sales positions with Four Seasons Resort Costa Rica, The St. Regis Bal Harbour Resort, and Walt Disney World Swan Resort. His experience also includes roles with Westin Fort Lauderdale Beach Resort and Hyatt Place Orlando/Universal. He received his bachelor's degree in hospitality management from the University of Central Florida.
Gonzalo Rubio
About Greater Fort Lauderdale From the seagrass to the sawgrass, Greater Fort Lauderdale, located in Broward County, boasts more than 34,000 lodging accommodations at a variety of hotels, luxury spa resorts, and Superior Small Lodgings reflecting a vibrant cosmopolitan vibe. Visitors enjoy 23 miles of Blue Wave certified beaches, discover 300+ miles of inland waterways that run from the Intracoastal Waterway to the Everglades, dine at thousands of restaurants and eateries, get immersed in a thriving arts and culture scene and indulge in top shopping. For more information, contact the Greater Fort Lauderdale Convention & Visitors Bureau at (800) 22-SUNNY or visit www.sunny.org. Get social and engage with Greater Fort Lauderdale on social media channels including Facebook, Twitter and Instagram: @visitlauderdale. www.hispanicmeetingstravel .com | HM&T
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HISPANICS IN THE INDUSTRY JOHN GONZALEZ PROMOTED AT HOUSTON'S GEORGE R. BROWN New vice president takes on more responsibilities at HFC's downtown convention center
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ohn Gonzalez, the longtime director of event and guest services at the George R. Brown Convention Center, has been promoted to the new vice president position at Houston First Corporation's downtown convention complex. In his new role, Gonzalez will assist HFC Chief Operating Officer Luther Villagomez in the administration of the George R. Brown and
its central role in shaping the new Avenida Houston convention and entertainment district. Gonzalez will interface with business representatives, organizations, suppliers, contractors, advisory committees, show promoters and contractor services. In addition, his successor over event and guest services will report to him.
JOHN GONZALEZ
"John's customer service skills and attention to detail are integral to the success of events at the George R. Brown," said Villagomez, the top executive at the convention center. "One of the core principles at Houston First is to deliver unparalleled customer service and John provides this every single day.� "With the ongoing development of our Avenida Houston campus it is critical to have a steady right-hand man to help steer us through challenging logistics," Villagomez added. An inspiring success story, Gonzalez has worked up through the ranks at Houston First and its predecessor organizations, starting in the mail room in 1997. He was named maintenance supervisor at Wortham Center, where he was the organization's Employee of the Year in 2002. He was transferred to the George R. Brown in 2005 as an event manager and was recognized as a Team Player for outstanding workplace performance in 2006. He was promoted to lead the event and guest services division in 2008. Gonzalez, 39, is a native Houstonian and served his country in the U.S. Army. After completing his original three-year hitch, he was active Army reservist for many years in southwestern Asia and other duty stations.
ABOUT HOUSTON FIRST CORPORATION Houston First operates the city's finest convention and arts facilities to position Houston as a world-class destination. In 2014, Houston First and the Greater Houston Convention and Visitors Bureau aligned operations to create a single voice representing the city under the brand Visit Houston. Houston First owns the Hilton AmericasHouston hotel, manages the George R. Brown Convention Center and 10 city-owned properties and is a driving force in developing the new Avenida Houston entertainment district. Learn more at HoustonFirst.com and VisitHouston.com. 10 HM&T | Hispanic Meetings & Travel
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Site Destination: PHILADELPHIA Aloft Philadelphia Downtown, AKA University City, the Best Western Plus Philadelphia Convention Center Hotel and The Study at University City. Looking ahead, the Fairfield Inn and Suites, Starwood's new dual-branded W and Element Hotels and the luxury Four Seasons Hotel Philadelphia will further enhance Philadelphia's hotel portfolio. The attendee experience in Philadelphia is second to none. The city is home to renowned attractions like Independence National Historical Park, where attendees can visit Independence Hall and the Liberty Bell, as well as the brand new Museum of the American Revolution. Convention attendees will also enjoy the city's cultural institutions, performing arts, shopping (clothing and shoes purchases are tax-
Philadelphia: Strong Latin American and Caribbean heritage Philadelphia has a strong Latin American and Caribbean heritage with approximately 420,000 Hispanics representing 20 cultural heritages living in and around the city. It's a city enlivened by Hispanic businesses, events, festivals and restaurants - from James Beard award-winning restaurants to mom-and-pop eateries. When you host a meeting in Philadelphia, you'll find a welcoming destination with a wealth of potential attendees, speakers and even sponsors. And PHL Diversity, a business development division of the Philadelphia Convention & Visitors Bureau, is ready to help make connections to the local community. PHL Diversity works to increase Philadelphia's share of the diverse meetings and tourism markets and connects planners of multicultural meetings with the region's diverse local civic and business community to ensure a successful event. Completing the package is the LEED-certified Pennsylvania Convention Center, which is professionally managed by SMG. It is located in the heart of the city, within walking distance of more than 10,000 hotel rooms. Overall, there are more than 30,000 hotel rooms in the 12 HM&T | Hispanic Meetings & Travel
region at every price point, and by 2020 that inventory is projected to increase by 20 percent. The latest additions to the market are the
free in Philadelphia) and award-winning restaurants, including many with outside dining. For more information about booking your next meeting in Philadelphia, contact the Philadelphia Convention and Visitors Bureau at 855-MEET-PHL or convsales@discoverphl.com and visit MeetPHL.com
F E A T U R E
SOUTHWEST MEETINGS
YOU CAN BE ONE OF THE FIRST TO STAY IN PECHANGA RESORT & CASINO'S $285 MILLION EXPANSION Guests Can Book Late December & 2018 Stays Starting August 28, 2017
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ravelers wanting to be one of the first to stay in one of Pechanga Resort & Casino's 568 new hotel rooms and suites can now reserve their rooms. To celebrate the resort's $285 million expansion opening at the end of December, the AAA Four Diamond Temecula resort-casino rolls out two Stay & Play packages offering immense value to guests. 14 HM&T | Hispanic Meetings & Travel
The "On Another Level" package starts at $199 and includes overnight accommodations in one of Pechanga's brand new 472 deluxe hotel rooms, $100 spa credit valid at the new twolevel luxury spa, $40 in EasyPlay (casino rewards Club credit) and a $20 breakfast credit. Use code "GO1" for the On Another Level Pechanga package. The "Gamers Package" starts at $149 and includes luxury overnight accommodations and $40 in EasyPlay. Use code "GO2" for the Gamer Pechanga package. Both stay and play hotel packages are available Monday through Thursday starting Tuesday, December 26 through Thursday, March 29. Holiday and blackout restrictions may apply. Guests must be Pechanga Club members. Enrollment is free, easy and may be done online at pechanga.com/join/apply. Packages may be booked online at www.Pechanga.com or by calling (877) 711-2946. Guests wanting to reserve individual rooms without a stay and play package within Pechanga's new tower may also do so starting Aug. 28. Rooms Sunday through Thursday start at $139. Friday rates in the new hotel rooms start at $199 and Saturday rates begin at $209. As part of its $285 Million resort expansion, Pechanga Resort & Casino adds an additional 568 hotel rooms and suites; two new restaurants; 68,000 square feet of meeting and event space including a rooftop garden; and a new, 25,000 square foot luxury spa all to open at the end of December. A four and one half acre pool complex including a lagoon area and waterslides is slated to open in April 2018. The new hotel wing comprises 96 suites and 472 deluxe hotel rooms. Every room in the new wing offers state of the art amenities and technological capabilities.
Technology: 55" and 65" hospitality-rated TV - largest currently on the market USB & charging stations on each nightstand with up to 8 ports to charge - Addt'l outlets in bedside lamps HDMI cable below TV monitor Room Cast remote for personal smart devices Button controlled hotel service & Do Not Disturb indicators Electronic smart lighting for in-room eco efficiency (adheres to Title 24 of Calif. energy code)
Upgraded room amenities: Keurig coffee makers Mini bar with space for guest food items Plush robes & slippers In-room safe Molton Brown Bath Products For more information on the Pechanga Resort & Casino please visit: www.pechanga.com www.hispanicmeetingstravel .com | HM&T
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F E A T U R E
SOUTHWEST MEETINGS
The gift shop area has been updated and will soon feature local vendors and goods. The Wyndham and Peak teams will be unveiling the updated property during a private VIP event in mid-September. Media tours and interviews will be available at that time.
About Peak Hospitality Peak Hospitality LLC, is an Albuquerquebased hotel management company with a proven track record of success turning around and managing properties around the United States.
About Wyndham Hotel Group
The Wyndham Hotel and Conference Center Opens In Albuquerque $5 Million Renovation Transforms Landmark Property
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lbuquerque-based Peak Hospitality has announced that the Wyndham Hotel and Conference Center has completed a successful rebrand and remodel. The property is formerly known as the Hotel Cascada. By upgrading and redesigning key features, Wyndham's $5 million renovation has transformed the well-known hotel and water park into a must-visit destination for travelers and locals alike. The new hotel fitness center will be the largest of its kind in Albuquerque and is 16 HM&T | Hispanic Meetings & Travel
housed in the space formerly belonging to the historic fine dining restaurant, Delfino's. In addition to a complete exterior paint job, the entrance to the water park has been renovated and a new sauna has been added. Guests will be greeted by an updated lobby with state-ofthe-art hydro massage chairs. Wyndham also completed upgrades to the in-house Altitude Sports Grill, and the hotel's guest rooms. The Manzanita Grill (formerly Amped Café) will feature American and regional cuisine, serving hotel guests and public for three meals daily.
Wyndham Hotel Group is the world's largest hotel company based on number of hotels and one of three hospitality business units of Wyndham Worldwide. Driving the democratization of travel, Wyndham Hotel Group is elevating the experience of the everyday traveler, changing the game so every traveler - no matter how much they spend or how they like to travel has an extraordinary experience. As both a leading hotel brand franchisor and hotel management services provider, the company's global portfolio consists of nearly 8,000 hotels and approximately 689,800 rooms in 75 countries under the following brands: Dolce Hotels and Resorts®, Wyndham Grand®, Wyndham Hotels and Resorts®, Wyndham Garden® Hotels, TRYP by Wyndham®, Wingate by Wyndham®, Hawthorn Suites by Wyndham®, Microtel Inn & Suites by Wyndham®, Ramada®, Baymont Inn & Suites®, Days Inn®, Super 8®, Howard Johnson®, Travelodge® and Knights Inn®. Wyndham Rewards, ranked number one hotel rewards program for 20162017 by U.S. News & World Report, offers more than 48 million members the opportunity to earn and redeem points at 25,000 hotels, condos and homes globally. For more information, visit www.wyndhamworldwide.com.
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Meeting Planner Incentives
Sheraton Pittsburgh Hotel at Station Square Offering Appealing "Pick Your Perks" Group Promotion For Meetings Through March 2018
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onsidering conducting a meeting in the Northeast? Then you should check out the appealing new "Pick Your Perks" group promotion that is being offered by the waterfront Sheraton Pittsburgh Hotel at Station Square in Pittsburgh, Pennsylvania. Featuring a prime location in the heart of the renowned 52-acre riverfront Station Square complex that offers an impressive array of restaurants and entertainment venues, the 399-room hotel also provides breathtaking views of the downtown skyline. Available to new bookings for programs consumed by March 31, 2018, the promotion provides many appealing perks for booking at least 20 room nights. To take advantage of the promotion the contract must be signed by December 31, 2017, according to Director of Sales and Marketing David Hume. Located just steps from more than 20 restaurants and eateries at Station Square, the hotel features 26 meeting rooms and 30,000 square feet of meeting space, which includes the 9,750-square-foot Grand Station Ballroom. In addition, the hotel also offers complimentary Wi-Fi in all guest rooms, a 24-hour business center, a Sheraton Club level, a fitness center, an indoor pool, the contemporary Trackside restaurant, and a Lobby Bar in the middle of
the six-story atrium lobby. The hotel, which is Pittsburgh's only riverfront hotel, also is conveniently located with easy access to the Donald L. Lawrence Convention Center. The "Pick Your Perks" group promotion provides your choice of: one perk for booking 2049 room nights; two perks for booking 50-100 room nights; three perks for booking 101-250 room nights; and four perks for booking 251500+ room nights.
Perk choices are:
· Complimentary one-hour Cocktail Reception (which includes beer, wine and hors d'oeuvres)
· 10 VIP upgrades · 20% attrition · 1 complimentary room per 30 rooms contracted
· Double points for the meeting planner · 10% off A/V rental (note this includes equipment only, and excludes labor)
· 1 free future day meeting for up to 10 people inclusive of meeting rooms and full breaks.
Plus, any group that books more than 400 room nights can add two free domestic coach air fares (up to a maximum of $1,000) to be used in conjunction with the booking, along with the choice of 4 of the perks. The "Pick Your Perks" promotion is based on availability, and is not valid with any other discounts, promotions or previously contracted business. The program must be consumed in full by March 31, 2018, and the final bill must be paid in full before discounts apply. For information on the promotion, call the hotel's group sales department at (412) 308-3851, email Director of Sales & Marketing David Hume at David.Hume@SheratonStationSquare.com , and visit SheratonPittsburghStationSquare.com/Pittsburgh-meetings . "Offering first-class meeting facilities and accommodations, and an ideal location just steps from many great restaurants, entertainment venues, shops, and recreational options, the hotel is a terrific choice for groups," said Hume. "We are offering the 'Pick Your Perks' promotion as an easy way for groups to choose the perks that will best suit their program's needs." In addition to the extensive dining choices available, the area also offers many appealing recreational options. This includes riverboat tours on The Gateway Clipper fleet (docked right outside of the hotel), sightseeing tours on land and water, a historic cable car trek to the top of Mt. Washington, Heinz Field, PNC Park, Heinz History Center, Carnegie Museum of Art, Carnegie Museum of Natural History, Carnegie Science Center, The Andy Warhol Museum, the $780 million Rivers Casino along the Ohio River waterfront, and the Cultural District. For more information on the hotel, call the hotel's group sales department at (412) 3083851, and visit SheratonPittsburghStationSquare.com . www.hispanicmeetingstravel .com | HM&T
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F E A T U R E
C O N V E N T I O N
C E N T E R S
WITH OVER 200,000 SQUARE FEET OF EVENT SPACE, CAMPECHE AIMS TO ATTRACT MICE TRAVELERS
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ith multiple venues in a city recognized as a UNESCO site, Campeche is the ideal backdrop for any event. For meetings and convention planners seeking a hidden gem locale, the Yucatán Peninsula's best kept secret awaits: Campeche, an emerging Mexican destination with great cultural traditions, an extensive tourism offering and multiple meetings facilities including a modern convention center facing the Gulf of Mexico. "Campeche's large, strategically located convention center, is an ideal venue for all types of meetings and conventions, in a setting that allows guests to enjoy an endless array of experiences," said Jorge Manos, Minister of Tourism of Campeche. "Visitors are treated to incredible culinary offerings, idyllic natural surroundings and numerous archeological and historical sites and museums to enhance their convention experience." The Campeche XXI Convention Center, a 207,000-square-foot complex situated in a privileged location within the city, overlooks the Bay of Campeche and has a capacity of up to 6,000 people. Various salons allow for a variety of convention, event and meeting types. An adjacent facility, Casino del Mar, or Casino of the Sea, offers space for 1,300 people with several configurations. The full complex features state of the art equipment including modern integrated audio, wireless Internet and CCTV, a simultaneous translation booth, press boxes, control cabin and a kitchenette for meal preparation. 18 HM&T | Hispanic Meetings & Travel
Also in the city, event organizers can host events at an alternate location the Renaissance Circus Theater. First opened in 1906, and located within the historic quarter, the venue is ideal for smaller meetings or for special shows and exhibitions within a larger convention. Travelers can combine business with an extensive cultural offering that could only be found in a city recognized by UNESCO as a World Heritage Site. The walled city of San Francisco de Campeche was founded on Mexico's Yucatán Peninsula in 1540 by Spanish conquistadors. One of New Spain's most important seaports during the Colonial period, the city has since been known for its outstanding mélange of cultural influences. Meeting attendees will adore the city's historic center with numerous attractions for visitors and cobblestone streets lined with pastel buildings. At Calle 59, the city's cultural corridor located along a seafront promenade, visitors can enjoy numerous restaurants serving a unique mix of Mexican, Mayan and Spanish flavors, bars and iconic buildings like the Casa del Teniente Rey or San Francisquito Church. Outside of the city guests can delight in the beauty of the nearby surrounding beaches or visit the state's ancient Mayan cities, which
make for ideal add-ons to any event. First class hotels including haciendas that have been renovated into luxury accommodations, offer with splendid service ensure the success of any convention. To learn more about Campeche visit www.campeche.travel
FEATURE
CONVENTION CENTERS
Associated Luxury Hotels International (ALHI) Adds Four New Member Hotels to Boost Its Convention Portfolio
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ssociated Luxury Hotels International (ALHI), the leading independent Global Sales Organization serving the Meetings & Incentive marketplace, has expanded its worldwide portfolio and "ALHI Convention Collection" with the recent addition of four new member hotels. This includes: the new InterContinental Washington D.C. - The Wharf, slated to open in October 2017 on the beautiful Potomac River in Washington, D.C.; the grand and completely refurbished Omni Shoreham Hotel, offering 834 rooms in Washington, D.C.; the 1,059-room Omni Atlanta Hotel at CNN Center, the only AAA Four-Diamond convention hotel in downtown Atlanta; and the luxurious new 612-room Omni Louisville Hotel, opening in spring 2018 in downtown Louisville, Kentucky. The announcement was made by ALHI's Chief Sales Officer Mark Sergot. With the new additions, ALHI now offers 30 member hotels in its "ALHI Convention Collection." ALHI's worldwide portfolio features more than 250 luxury-level and upper-upscale hotels and resorts, which are either independent or are with an independent hotel brand, and which specialize in serving the Meetings, Incentives, Conventions/Conferences and Exhibitions/Events (M.I.C.E.) marketplace. "The Omni Shoreham Hotel in Washington, D.C. and the Omni Atlanta Hotel at CNN Center are both outstanding convention hotels in cities of tremendous appeal for meetings and conventions," said Sergot. "We are very pleased to add those two fine hotels to our portfolio, and very excited about the two exceptional new hotels that will soon open, the InterContinental Washington D.C. - The Wharf and Omni Louisville Hotel. All four hotels are terrific choices for groups." Expected to open in October 2017, InterContinental Washington D.C. - The Wharf is the newest addition to the reimagined Wharf neighborhood. Ideally situated on the picturesque Potomac River, the hotel will offer 278 elegant guest rooms and suites with state-ofthe-art touch panel technology, more than 17,000 square feet of meeting and event space, and incredible waterfront views of Washington, D.C. The sophisticated hotel will offer two on-site dining options, and will be very convenient to all of D.C.'s famous attractions. Known for its stunning indoor and outdoor
spaces, the grand Omni Shoreham Hotel has been hosting groups and guests in our Nation's Capital since its opening in 1930. Now completely refurbished and restored to its original grandeur, the hotel is Washington, D.C.'s only AAA Four-Diamond convention hotel. In addition to featuring 834 guest rooms and several dining options, the hotel offers 24 meeting rooms totaling over 100,000 square feet of meeting space, which includes seven ballrooms and scenic gardens for outdoor functions.
Ideally located in the heart of downtown Atlanta, the AAA Four-Diamond Omni Atlanta Hotel at CNN Center is conveniently connected to the Georgia World Congress Center and is also the nearest hotel to the newly built Mercedes Benz Stadium. The hotel offers 1,059 spacious guest rooms and suites, which offer magnificent views of Atlanta's downtown skyline, the lively CNN Center Atrium or Centennial Olympic Park. In addition, the hotel features 45 meeting rooms with more than 120,000 square feet of function space, which includes the 19,864-squarefoot Grand Ballroom.
Opening in spring 2018, the luxurious Omni Louisville Hotel will be located in downtown Louisville, Kentucky, and will feature a unique design of intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the hotel will offer 612 guest rooms and suites, and 65,000 square feet of meeting and event space. The latter will include the 20,000-square-foot Commonwealth Ballroom, the 10,000-square-foot Olmsted Ballroom, and 18 additional breakout rooms. Additionally, the hotel will have a fullservice spa, fitness center, a rooftop cafĂŠ, and a
speak-easy with bowling lanes. InterContinental Washington D.C. - The Wharf and the Omni Shoreham Hotel become ALHI's fifth and sixth member hotels in Washington, D.C., joining such acclaimed hotels as: the renowned Mandarin Oriental, Washington, D.C., offering 397 newly renovated guest rooms; the recently renovated, boutique-style Washington Court Hotel on Capitol Hill; the renowned and centrally located The Watergate Hotel on the banks of the Potomac; and the elegant and prestigious Willard InterContinental, just two blocks from the White House. Omni Atlanta Hotel at CNN Center becomes ALHI's third option in Atlanta, joining the sophisticated 422-room InterContinental Buckhead Atlanta on Peachtree Road in the center of Buckhead, and the stylish 414-room Loews Atlanta Hotel in the heart of trendy Midtown. For more information about ALHI, any of its member hotels and resorts or Global Luxury Alliance members worldwide, contact your nearest ALHI Global Sales Office. For specific contacts, go to alhi.com to identify the nearest "ALHI Team" sales professionals in your area. Or, call the "ALHI Group Desk" toll-free in the U.S. at 866-303-ALHI (2544), and visit alhi.com . www.hispanicmeetingstravel .com | HM&T
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F E A T U R E
C O N V E N T I O N
C E N T E R S
Portland Celebrates Groundbreaking of Highly Anticipated Convention Center Hotel: Hyatt Regency Portland
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ortland dignitaries and officials have kicked off construction of the new $224 million Hyatt Regency Portland at the Oregon Convention Center. The 600room hotel is expected to draw dozens of large events and conventions annually, bringing thousands of new visitors to the region and shining a spotlight on the Oregon Convention Center's role as an economic engine for Portland and the surrounding region. The Hyatt Regency brand experience is designed around one objective: to connect today's travelers to who and what matters most to them. Located north of the existing Oregon Convention Center, the 14-story Hyatt Regency Portland will include 32,000 square feet of meeting venues, as well as a lobby, bar, restaurant, gym and gathering areas for guests to relax, meet, engage and recharge. The new hotel will also further solidify the Lloyd District's emerging identity as a pioneer of new strategies for urban sustainability and transportation. "One of Portland's greatest strengths is the city's hospitality," explains Jeff Miller, president and CEO of Travel Portland. "From travel and tourism to food and beverage, our people know how to offer one-of-a-kind and inclusive experiences. Hyatt Regency Portland at the Oregon Convention Center will present us with more opportunities to show the world what a vibrant, progressive and welcoming city Portland is." According to a Metro survey, 79 percent of national meeting planners said they were more likely to book events at the Oregon Convention Center if there was an amenity-rich hotel next door. "Meeting planners are genuinely excited about the new Hyatt Regency Portland, and are 20 HM&T | Hispanic Meetings & Travel
already asking us when they can begin booking rooms," says Matt Pizzuti, deputy director of the Oregon Convention Center. "Groups that viewed Portland as an attractive destination but just couldn't manage the logistics of placing a large number of attendees all over the city sometimes opted for other venues, mainly because they offered the convenience of a large, upscale hotel. We know having the Hyatt directly across the street will help make the convention center an optimal choice." Not only will the hotel provide quick access to the convention center, it will also be located along a bus line, streetcar line, MAX light rail line and next to a bike-share station for easy commuting to downtown Portland, the central eastside and Portland International Airport (PDX). Hotel guests will benefit from the ongoing revitalization of the surrounding Lloyd District, which is bringing more public spaces, sidewalks, storefronts and dining options to the neighborhood. Lloyd Center, Oregon's largest shopping mall, is nearing completion of a twoyear remodel, adding eight to 10 new full-service restaurants to a mix of retail spaces. "We have been looking forward to Hyatt Regency Portland at the Oregon Convention Center for several years. The hotel is expected to attract approximately 10 new conventions to Portland each year, increasing overall convention-related visitor spending to nearly $900 million dollars per year," explains Metro Visitor Venues General Manager Scott Cruickshank. "We are thrilled that this hotel will help Portland attract many more visitors to our wonderful city to see all that we have to offer." In addition to creating jobs, the hotel is
expected to have a huge impact on Portland's economy. Convention business is projected to grow 33 percent once the hotel opens in winter 2019. Portland's continued emergence as a travel and convention destination has already spurred a hotel boom, with 3,000 new rooms in the city's pipeline between now and the end of 2019. The convention center hotel's opening is expected to boost tourism spending in the region by $120 million annually, while generating $10 million in new tax revenue each year, according to Metro. The Portland metropolitan area can also expect total convention-related spending to approach more than $1 billion annually. "We are excited to be here, alongside our partners, celebrating the groundbreaking of Hyatt Regency Portland at the Oregon Convention Center," says Jordan Meisner, senior vice president of field operations, Hyatt. "The hotel will be built to benefit the local community who work and live here, the 8 million people who visit Portland annually and the hundreds of individuals the hotel will employ." Mortenson serves as project developer and design-builder, and an affiliate of Hyatt serves as the owner and operator. ESG Architects designed the hotel.
FEATURE
CONVENTION CENTERS
MIAMI BEACH CONVENTION CENTER ANNOUNCES SUSTAINABILITY EFFORTS Debuting in 2018, the Miami Beach Convention Center to featuresignificantcommitment tosustainabilityand environmentally-friendlyoperations
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e-opening in 2018, the highly anticipated Miami Beach Convention Center will feature a state-of-the-art sustainable design and eco-conscious operational procedures. More than simply a $615million construction project, the development of the Miami Beach Convention Center represents the destination's engineering commitment to combatting, and understanding the impact of climate change and sea level rise. The Miami Beach Convention Center is on track to receive LEED Silver certification upon being fully open in 2018. "The Miami Beach Convention Center project reflects our commitment to not only being a world-class destination for meetings/conventions and events, but a home for some of the most advanced environmental thought leadership and sustainable technology," said Greater Miami Convention and Visitors Bureau President & CEO William D. Talbert, III, CDME. "From landscaping and lighting to architecture and recycling, our LEED Silver-certified facility will truly set the bar amongst convention centers around the world."
Sustainable Design Decisions A renovation and expansion - as opposed to a new build - requires creative design and savvy technology to maximize sustainability. One of the development's most impactful contributions to the destination will be the significant landscaping surrounding the convention center. Providing beautiful greenspace for convention attendees and locals alike, the six acres of trees and greenery will also aid in cooling the area and improving air quality (and will replace more than six acres of asphalt!). More than 200 trees at the site are being
saved and replanted when the convention center debuts next year, in addition to 300+ new trees. The showpiece of the tree-space will be the Strangler Tree, a specimen tree that the convention center's Grand Ballroom's pre-function and outdoor space have been carefully designed around. One of the building's most striking design elements are the dramatic fin-like structures that line the side of and entrance to the building. In addition to being architecturally impactful these fins will offer shade to smartly reduce heat load indoors. This fin design plus lighting modifications -- including bay lighting to take advantage of natural sunlight, high-efficiency units, and LED bulbs -- will result in a 20 percent reduction in energy use at the Miami Beach Convention Center. The convention center will install solar panels above the parking areas, complete with electriccar charging stations, before completion of renovations.
Sourcing & Recycling Central to the Miami Beach Convention Center's sustainability efforts is both taking from and giving back to the local community. More than 20 percent of the materials used in the renovation have been locally sourced within Miami and Florida. As the Convention Center nears its 2018 reopening, the site continues to sort more than 95 percent of construction waste for recycling, and has thus far diverted more than 38,000 tons of waste to recycling. Green, compostable service items (from plates to forks) are being used for both current and future meetings, while food waste programs have also been put in place to donate as much food product as possible to non-
profits in the local community. The convention center will also continue to collect and donate leftover paper and writing utensils to local Miami schools.
Water Management A central challenge and benefit of the Miami Beach Convention Center is its location near the Miami International Airport and mere blocks from the beach and Atlantic Ocean. At the forefront of the sea level rise discussion, the destination has taken into account preparing the site for the potential impacts of climate change. All critical systems in the convention center will be located on the second floor of the building, which is higher than standard second floors due to the raised-base elevation of the entire convention center site.. The $615-million investment for the Miami Beach Convention Center is part of Miami and the Beaches meetings and conventions renaissance as the destination embarks on a series of new infrastructure enhancements. The Miami Beach Convention Center will boast more than 500,000 square feet of exhibit space, a new 60,000 square foot mixed-use ballroom and 81 new break-out rooms spanning 190,000 square feet. The Miami Beach Convention Center is the anchor to Greater Miami's meetings and conventions industry, which generates an economic impact of nearly $2 billion to the destination and will create almost 1,500 new jobs. To learn more about the future Miami Beach Convention Center and Miami Meetings visit: www.MiamiMeetings.com www.hispanicmeetingstravel .com | HM&T
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International Destination: MEXICO
GRAND HYATT PLAYA DEL CARMEN AWARDED MEXICO & CENTRAL AMERICA'S LEADING CONFERENCE HOTEL 2017
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rand Hyatt Playa del Carmen Resort was honored with a distinguished recognition at the 2017 World Travel Awards, the Mexico & Central America's Leading Conference Hotel 2017. The luxurious resort has demonstrated continued commitment to hospitality excellence and dedication for high quality services, a staple of the Grand Hyatt brand. Furthermore, the Resort is not only a spectacular sight to enjoy, but also an ideal event space. Playa del Carmen is a grand destination for meetings, incentives and executive groups, with a level of connectivity that is desirable and conducive to the organization of meetings, conventions, and events of any size. With advanced infrastructure, both physically and digitally, transportation is simple and easy with Playa del Carmen only being a 45-minute drive from the Cancun International Airport, and with strong data and internet service available region-wide. "Grand Hyatt Playa del Carmen is honored to receive this recognition at the World Travel Awards," said Juan Mercadante, General Manager. "Our Resort is the ideal place for those who are searching for large properties with potential to accommodate an abundance of experiences, including events, activities, and gastronomy to keep groups and guests 22 HM&T | Hispanic Meetings & Travel
immersed in their trip. At the Grand Hyatt Playa del Carmen Resort we embody and celebrate this iconic paradise, where we transform the ordinary into the extraordinary. This is exactly how we want event experiences to be at this one-of-a-kind property." The Resort, under the Grand Hyatt brand, is a great option to host events and business meetings due to the amazing views, stunning venue options, and the personalized and attentive service. The hotel´s promise is to serve groups with experiences that are specifically designed according to the needs of each client, with each event concept serving the purpose of creating the unforgettable." Located in the heart of Playa del Carmen, the resort is the perfect event location, offering top of the line equipment to accommodate groups for meetings, incentives, presentations, seminars, and conferences. This exclusive venue offers over 15,000 square feet of flexible, customizable event space with an innovative architecture and design, perfectly suited for any group. Of the 18 meeting rooms and breakout areas, 16 rooms receive direct and natural light and two VIP rooms overlook the resort's preserved mangroves. Furthermore, the resort's ballroom is the largest in downtown Playa del Carmen with a capacity of 500 guests standing
and 350 sitting. Needless to say, the event team will partner with you to design custom room plans, setups, and creative catering options that will transform our indoor and outdoor event spaces into dramatic and freshly designed displays sure to leave guests in awe. Outside of the meeting rooms, guests can enjoy their downtime by taking advantage of Grand Hyatt Playa del Carmen Resort's position on the corner of 26th Street, just steps away from the heart of La Quinta Avenida's shopping, party and gastronomic scenes. The meetings and events team can also help meeting planners coordinate resort tailor-made packages. Those more interested in staying inside the resort grounds for some R&R can enjoy the beautiful white sand beach and turquoise waters of Playa Mamitas, Playa del Carmen's most popular beach. To completely recharge before the next day's meetings, the Cenote Spa offers private group yoga classes, morning stretching and meditation sessions, mid-day exercise bootcamps to get that adrenaline pumping for those afternoon meetings, and a Stress Break Kit that meeting planners and corporate group organizers can purchase as an amenity to show they care about their employees' physical and mental wellbeing. The Stress Break Kit comes with six boxes of aromatherapy patches that assist in enhancing and maximizing creativity, engagement, innovation, engagement, and relaxation. Since its opening in 2015, Grand Hyatt Playa del Carmen has managed more than 150 groups, and international companies have decided to rent the entire resort due to its topnotch facilities and location, which ensure each event will be a remarkable success. The World Travel Awards were established in 1993 for the express purpose of acknowledging and celebrating achievements in all areas of the world's travel and tourism industry. Today, the World Travel Awards brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire. Each year WTA covers the globe with a series of regional gala ceremonies staged to recognize and celebrate individual and collective successes within each key geographical region.
Travel Destination: MIAMI
IBEROSTAR Berkeley shines on South Beach
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BEROSTAR Hotels & Resorts, known for its luxurious four and five-star properties located in the most spectacular destinations around the world, has opened the doors of its second U.S. hotel in Miami Beach, Fla. The historic building, now renamed IBEROSTAR Berkeley, was fully renovated under a $43 million investment and is situated at 1610 Collins Avenue, right at the heart of South Beach. The four-star hotel provides a high-quality alternative for the business and leisure traveler. "We are thrilled to launch the IBEROSTAR Berkeley in South Beach, one of the hottest spots in the world. Its pristine beaches, vibrant culture and perfect weather, combined with our excellent customer serv-
ice and amenities, make it the ideal dwelling option in the area," said Enric Noguer, IBEROSTAR Managing Director for the Americas. "This second IBEROSTAR hotel in the United States is proof of our commitment to this market, where we strive to serve international, as well as national tourists, and to connect with the local community and its cultural heritage," Noguer said. The glamorous IBEROSTAR Berkeley features 96 brand-new, luxuriously designed guestrooms, including 20 premier rooms with balconies, a lush Sun Deck with spectacular views of Collins Avenue, and signature restaurant BLT Steak for breakfast, lunch and dinner. This pet-friendly hotel also offers a
fully-equipped fitness room; a beautiful heated pool and deck with lounge area on the fourth floor; 24-hour room service; full housekeeping with turndown service; and beach club with towels, chairs and umbrellas; among other amenities and services. The standard and deluxe rooms feature one king and two queen size beds, respectively, as well as a minibar with snacks and soft drinks, onyx designer rain showers, comfortable workspaces with outlets and USB ports, and much more. IBEROSTAR Berkeley is one of the new properties the brand has been developing within the urban segment, with a plan to reach a total of 15 in the next three years in key cities like Budapest, Madrid, Barcelona, Lisbon, New York, Havana, Santo Domingo and Lima, among others. Boasting the superior level of customer service and quality the brand is globally known for, these urban hotels are located at the heart of the city they are in, close to key points of interest. In this case, IBEROSTAR Berkeley is just steps away from the beach; Lincoln Road Mall (for dining, shopping, and art gallery visits); the New World Center, home to the New World Symphony; the Miami Beach Convention Center; the Fillmore Miami Beach at the Jackie Gleason Theater; and the cosmopolitan Ocean Drive; among other iconic locations.
About IBEROSTAR Hotels & Resorts IBEROSTAR Hotels & Resorts is a resort hotel chain based in Palma de Mallorca (Balearic Islands, Spain), founded by the FluxĂ family in 1986. IBEROSTAR Hotels & Resorts is an integral part of GRUPO IBEROSTAR, one of the main Spanish tourist companies with over 60 years of experience, which currently has 100 hotels of 4 and 5 stars in 17 countries around the world. For more information, please visit: IBEROSTAR.com www.hispanicmeetingstravel .com | HM&T
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