ECHO
February 2018 Vol. 20 Issue 2
STORIES AND NEWS FROM THE HSS FAMILY
Lillian Mendez Recognized as 2017 Employee of the Year
W
Expanding Our Presence in Latin America
e are living in interesting and challenging
A
times, with the world and the healthcare
t HSS, we provide world-class care to our
industry changing before our eyes.
patients and set the standards for care
What makes HSS so special is that, despite this,
in musculoskeletal health, creating an
we remain uniquely positioned as THE leader in our
organization that is the best in the world at what
field. This is only possible because of the HSS family members who give their all every day to ensure
it does. Because of this, patients come to HSS
that we succeed.
from across the globe for our care, and we are always looking for ways to increase our presence
On February 6, we honored 12 individuals who truly
internationally. Over the last several years, HSS
exemplify what it means to be a member of the HSS
has focused on extending our reach and raising our
family at the annual Employee of the Year Ceremony.
visibility in a very important region – Latin America.
These individuals were selected as Employees of the
Through a collaboration between the Global
Month throughout 2017 because of their dedication and commitment to contributing and helping HSS provide world-class care to patients. During the
Sports Marketing & Business Development Lou Shapiro presented Lillian with the Employee of the Year award.
Department and the International Center, we have expanded our partnerships in several Latin American
ceremony, Lillian Mendez, Senior Program Associate, Department of Social Work Programs, was announced
Sister Margaret Oettinger, Patricia Quinlan,
countries to help increase the number of patients
as the 2017 Employee of the Year winner.
Jennifer Rentas, Melissa Taylor and Edward White.
coming to HSS for care. These efforts were led by
The ceremony opened with a welcome from Bruce
“While there is one winner today, there are no
Slawitsky, Senior Vice President, Human Resources
losers among this group,” said Bruce. “All 12 are
and Service Excellence, and Chair of the Employee
truly incredible.”
of the Month Committee, who announced all 12
Next, Lou Shapiro, President and CEO, took the
honorees. As each name was read, the room filled
stage to acknowledge the honorees. He talked about
with applause from the standing-room-only crowd
in 2017, we saw nearly 350 unique patients from the
the secret ingredients to our success, which include
in the Richard L. Menschel Education Center.
Dominican Republic, with more than 100 patients
attracting and retaining the best and brightest,
coming to HSS for surgery.
Bruce also acknowledged the Employee of
loving what you do and being inspired by what
the Month Committee members who have the
we do here at HSS.
difficult task of selecting the monthly honorees,
“How do you pick one out of 5,000 people who are
as well as the Employee of the Year winner. 2017
Republic, including sponsorships, educational events
the best at what they do?” Lou asked. “The winner
and a surgical sports mission.
committee members included JeMe Cioppa-Mosca, Karen Cohen, Jonna DeSimone, Susan Flics, Don Foiles, Eden Kalman, Stephanie Lovece,
Emil Calcano, Chief, Global Sports Marketing & Business Development, and Brian VanVelzor, AVP, International Center. The first country we focused on was the Dominican Republic, which is the number one market for HSS internationally. In fact,
To help increase our presence in the country, HSS led several events last year in the Dominican
today is really carrying the flag on behalf of everyone who is helping us to do what we do here at HSS.”
CONTINUED on page 2
Sponsorships and Partnerships Throughout the year, HSS served as a sponsor of several sporting events across the Dominican Republic. These events helped us reach thousands of individuals who could benefit greatly from our expertise and knowledge in the field of musculoskeletal health.
CONTINUED on page 4
Inside
Members of the Department of Social Work Programs, along with members of Lillian’s family, congratulated Lillian after the ceremony.
2 3 5
Annual Memorial Service
HSS Receives High Rankings from Patients HSS Recognized for Outstanding Annual Reports
Annual Memorial Service Honors Those We Lost
O
n February 7, Sister Margaret Oettinger, Director of Pastoral Care, and the Spiritual
Care Department hosted the Annual
Memorial Service to remember all loved ones who passed away in 2017. The service honored not only HSS family members, but also our friends and family. C. Ronald MacKenzie, MD, Attending Physician and Chairman of the Spiritual Care Committee, welcomed those in attendance. “Today we honor and remember cherished loved ones and friends who passed away in 2017. We always talk about the HSS family, and like any family would, we are here to offer comfort and support.” Chaplain Elaine Chan read a touching poem titled “The Dash” by Linda Ellis, reminding us to cherish the times we spent with our loved ones. “I read of a man who stood to speak at the funeral of a friend. He referred to the dates on her casket from beginning to the end. He noted that first came the date of her birth and spoke of the following date with tears, but he said what mattered most of all was the dash between those years. For that dash
2017 Employee of the Year CONTINUED FROM COVER Lou then announced Lillian as the 2017 Employee of the Year winner. Lillian has been a member of the HSS family for more than 17 years, serving as a Senior Program Associate of Charla de Lupus (Lupus Chat)®. She is able to instantly engage new patients during some of the hardest times of their journey and doesn’t shy away from difficult questions. Lillian’s contributions to the Charla Program are invaluable and her exceptional leadership with lupus patients and their families is second to none. After Lillian was announced as the winner, several of her colleagues came to the stage to share kind
Sister Margaret Oettinger posed with Lillian before the ceremony.
words of congratulations and support.
Lillian then accepted her award and shared a little
“You just light up our lives each day at HSS,” said
about her experience as a member of the HSS family.
Roberta Horton, LCSW, ACSW, Assistant Vice
“HSS is an amazing hospital,” said Lillian. “It is
President, Department of Social Work Programs.
where my calling started. I’ve been here for 17
“We love you to bits. Thank you!”
years and I am not going anywhere because
Added Jillian Rose, LCSW, MPH, Assistant Director,
this is what I love to do. HSS has allowed me to
Community Engagement, Diversity & Research,
be myself. To be recognized today is an honor
Department of Social Work Programs, “Lillian
and a blessing.”
makes the name of HSS come alive. She gives
Congratulations to Lillian and to all of the Employee
us such pride. She is an embodiment of all we
of the Month honorees! Thank you for serving as
are about.”
role models for the entire HSS family.
Melissa Flores, Priscilla Toral and Jillian Rose celebrated with Lillian at the event.
The Richard L. Menschel Education Center was packed with HSS family members supporting colleagues who were honored at the event.
represents all the time that she spent alive on earth and now only those who loved her know what that little line is worth.” Following, Laura Robbins, SVP, Global and Academic Affairs, read a contemplation titled “I’m Still Here.” “Friend, please don’t mourn for me I’m still here, though you don’t see. I’m right by your side each night and day and within your heart I long to stay.” Stephanie Goldberg, Ralph Bianco, JeMe CioppaMosca and Barbara Wukovits then read the names aloud of those being remembered. We also remembered all of the men and women who gave their lives serving our country and those whose names were not read. Chaplain Margo Heda shared words of reflection of our loved ones in the form of a poem by Rabbi Alvin Fine titled “Life Is a Journey.” “Birth is a beginning and death a destination, but life is a journey, a sacred pilgrimage, made stage by stage…to life everlasting.” The program concluded with a blessing by Father David Adiletta, OP. Let us all take a moment of silence to remember those we lost.
Making Rounds News & Insights from Lou Shapiro, President and CEO
Access “Making Rounds” at www.hssmakingrounds.com to read the below posts and more. I look forward to your comments. – Lou Shapiro • A Brief Glimpse Into Our History • Town Hall Forums • Inspired • Wear and Watch with Pride
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Congratulations to all of the 2017 Employee of the Month winners! January – Oscar Alvarado
May – Lillian Mendez
September – Ann Ribaudo
February – Tatyana Litvinko
June – Martha Danielak
October – Jonjon Dizon
March – Devendra Loknauth
July – Angelo Argento
November – Sheri-Ann Waite
April – Antonio Chevalier
August – Jodi Lewis
December – Jolin Lee
HSS Once Again Receives High Rankings from Patients
A
t HSS, we pride ourselves on providing
Additionally, we held our performance at the 97th
the best possible care for all of our patients.
percentile for overall satisfaction and attained the
We continue to put our patients first, and
99th percentile rank for the nursing section. This is
Big Brothers Big Sisters of NYC Honors HSS Family Members with Decade Award
that does not go unnoticed by everyone who walks
the first time that we’ve reached this milestone.
through our doors.
All of these rankings help confirm what we already
Earlier this year, we received results from the
know to be true. HSS is THE place to come for the
2017 fourth quarter Press Ganey patient satisfaction
best musculoskeletal care in the world. Not only
survey, and are happy to report that we recorded
can our patients expect high quality care, but also
the 38th consecutive quarter of maintaining the
a patient experience that is second to none.
A
99th percentile rank on likelihood to recommend
Thank you to all members of the HSS family for
Workplace Mentoring Program. The program gives
for inpatients – the highest possible ranking. What
your hard work and dedication each and every day!
students the opportunity to partner one-on-one with
t HSS, we focus on not only caring for our patients, but also our community. A prime example of this is our participation in the Big
Brothers Big Sisters of New York City (BBBS of NYC)
makes this even more impressive is the fact that we
a mentor from HSS to help them navigate everything
were benchmarked against other Magnet hospitals
from career exploration to college applications to life
in the country.
skills and experiences.
HSS Supports Athletes at Annual Squash Tournament t HSS, we help athletes of all levels stay in
A
The week-long event took place from January 18-25
the game, which is why we were happy to
in a specially-constructed glass court in the Vanderbilt
once again serve as the official hospital
Hall at Grand Central Terminal in Manhattan.
of the J.P. Morgan Tournament of Champions,
During the event, members of the HSS Rehabilitation
an annual international squash championship.
Department were on hand to provide care for athletes before, during and after play. Volunteers included Ioonna Felix, Hector Lozada, Jason Mayerhofer, Andrea Minsky, Leigh-Ann Plack, Cara Ann Senicola, Erin Singleton and Emily Weiss. Throughout the course of the tournament, they hosted a rehab area where athletes could go for
Pam Katkin and Eden Kalman were honored with the Decade Award at the Big Brothers Big Sisters of New York City Volunteer Recognition Ceremony.
help with stretching and foam rolling. In addition, Brett Toresdahl, MD, Assistant Attending Physician,
On January 31, two members of the HSS family
and Ruben Dario Rosales Chavez, MD, his guest
were honored by BBBS of NYC at their annual
physician from Brazil, attended the event to assist
Volunteer Recognition Ceremony. Pam Katkin, PA-C,
with any injuries that occurred.
Administrative Director, Physician Assistants, and
Thank you to everyone who volunteered, providing
Eden Kalman, Senior Director, Food and Nutrition
our world-class care to the athletes competing!
Services, received the Decade Award for more than 10 years of service to the organization. During that time, Pam and Eden have been instrumental mentors in helping to shape the lives of young adolescents. “Receiving this award was very special to me because the mentoring program has been a huge part of my life,” said Pam. “In addition to
Last March, squash player Amanda Sobhy
helping patients at HSS, I am privileged to have
sustained an Achilles injury that halted her
the opportunity to help students at an important
playing career. Thanks to the recommendation
stage in their lives.”
of Charles B. Goodwin, MD, Assistant Attending
“Participating in this program for the last 10 years
Orthopedic Surgeon, Amanda underwent
has been inspiring and rewarding,” added Eden.
successful surgery at HSS and made her
“We have seen the positive impact it has had on the
long-awaited return to competition at the
students, and I am honored to be a part of that.”
J.P. Morgan Tournament of Champions!
Congratulations to Pam and Eden on this incredible honor, and thank you for representing the HSS family in our community! Squash player Amanda Sobhy with physical therapist Ioonna Felix at the tournament
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Expanding Our Presence in Latin America CONTINUED FROM COVER • From February 17-19, HSS was a co-sponsor
• HSS continues to serve as the Official Hospital
• On May 22, HSS hosted a cocktail reception at the
of the Hogar del Niño Annual Weekend at the
of Los Leones del Escogido, a professional
JW Marriott in Santo Domingo for 200 individuals,
grounds of Casa de Campo in La Romana.
baseball team in Santo Domingo. Last fall, the
including former and current patients. Associate
The weekend consisted of golf and tennis
team created a social media contest via Instagram
Attending Orthopedic Surgeons Joshua S. Dines,
tournaments, a mini triathlon and a charity dinner.
for the chance to win one of two spots at the 2018
MD, and Friedrich Boettner, MD, presented on
During registration for the tournaments, Laura
New York Mets Fantasy Camp in Port St. Lucie,
innovative surgical techniques, types of disorders,
Porcella, Dominican Republic Ambassador, and
Florida. Emil Calcano and Laura Porcella
symptoms, treatment options and patient success
Ana Olivero, Coordinator, Sports Marketing, were
announced the winners of the contest during
stories. Laura Porcella, Emil Calcano and Brian
on hand to discuss our different services at the
a game on November 28.
VanVelzor also spoke to the audience regarding our growth in the Dominican Republic and our
HSS information booth.
dedication to providing the highest quality patient care to our international patients.
The HSS information booth at the Hogar del Niño Annual Weekend
• HSS was the Official Hospital of the 2017 Polo Challenge season, serving as the Presenting Sponsor of the MVP Trophy for the Gold Cup Tournament on March 25. Fernando Arata, Master of Ceremonies and Director of the Polo Challenge,
Emil Calcano and Laura Porcella announcing the winners of the Escogido social media contest
Educational Events HSS also reaches individuals in the Dominican Republic through events aimed to educate about our services, expertise and commitment to our
introduced Emil Calcano and Brian VanVelzor
international patients.
who spoke about HSS and presented the MVP
• On February 16, HSS hosted a Sports Rehabilitation
award to Juan Martin Nero. • On August 19, HSS was proud to serve as a
and Performance Seminar in collaboration with Liga Nacional de Baloncesto (LNB). The seminar,
Surgical Sports Mission For the second consecutive year, HSS and Hospital General de la Plaza de la Salud (HGPS) partnered for a surgical sports mission to provide free sportsrelated orthopedic procedures of the hip and knee to
sponsor of the Fundacion Mir Golf Tournament
which was attended by 250 clinicians, physical
at Casa de Campo. Fundacion Mir is a non-profit
therapists, athletic trainers, medical providers
organization that works to provide education to the
and LNB executives, focused on our approach
children of the greater La Romana area who are
to injury prevention, evaluations and clinical
Bryan T. Kelly, MD, Chief of the Sports Medicine
most in need. The organization runs three schools
recommendations. Rob DiGiacomo, PT, DPT, ATC,
Service, and Riley J. Williams III, MD, Attending
that cater to the needs of more than 1,000 children. • At the end of August, HSS announced that we would be continuing our partnership as the Official
to receive care.
Assistant Vice President, Sports Medicine-PT, and
Orthopedic Surgeon, traveled with their medical teams to Santo Domingo from November 9-11.
presented to those in attendance.
Upon arrival, Dr. Kelly and Dr. Williams met with patients who received knee and shoulder surgeries in 2016 to follow up on their progress. Once these
Nacional de Baloncesto (LNB), for the second year.
consults were completed, the team met the five
Answorth A. Allen, MD, Attending Orthopedic
surgical candidates who would be receiving hip
Surgeon, will continue to serve as the league’s
and knee arthroscopic surgical procedures during
medical consultant, focusing on the development
the mission.
of their medical structure and player care.
Dr. Answorth Allen with Antonio Mir, President of Liga Nacional de Baloncesto
Dominican patients who otherwise would not be able
Ioonna Felix, DPT, OCS, CTPS, Clinical Supervisor,
Hospital of the National Basketball League, Liga
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Emil Calcano, Dr. Friedrich Boettner, Dr. Joshua Dines and Brian VanVelzor at the HSS cocktail reception in Santo Domingo
Rob DiGiacomo and Ioonna Felix demonstrating injury prevention techniques at the Sports Rehabilitation and Performance Seminar
Dr. Riley Williams performing a procedure during the surgical sports mission
The surgeries performed included two hip arthro-
used in orthopedics and other treatments related
scopies, one fluoroscopic guided intra-articular
to sports medicine during an event hosted by
hip injection and two ACL/PCL reconstructions.
Anagrethel Lewis, Panama Ambassador. He also
Arthrex, Inc., an orthopedic medical device
spoke about his involvement in the development
company, donated a large portion of the medical
of the first computer-aided surgery and robotics
equipment and implants used in the operating
programs in the United States.
room, making it possible for our surgeons to
• On October 17, HSS hosted another event at Club
successfully perform these procedures, which
Union in Panama City for nearly 150 individuals.
were life-changing for the patients.
Stephen Fealy, MD, Associate Attending Orthopedic Surgeon, and Joel M. Press, MD,
HSS Recognized for Outstanding Annual Reports
E
very year, HSS creates annual reports to showcase the tremendous work we have done to advance the field of musculoskeletal
health. Recently, two of HSS’s key publications
Physiatrist-in-Chief, spoke on behalf of HSS and
were recognized by the League of American
their respective fields of specialty. Emil Calcano
Communications Professionals.
and Brian VanVelzor discussed HSS’s growth in
Our most recent edition of Horizon, “Horizon: The
Latin America, while Anagrethel Lewis and Gloria
Power of One,” and our new combined Department
Ramirez gave brief presentations on their roles as
of Orthopedic Surgery/Division of Rheumatology
HSS International Center representatives.
annual report, “The State of the World of Musculoskeletal Health,” were recognized with platinum awards,
Dr. Bryan Kelly with HGPS orthopedic surgeon Dr. Luis Gomez and a hip patient during the surgical sports mission
the highest honor in the category
In addition to the Dominican Republic, HSS also
for the 2016/2017
focused on increasing visibility in Panama during
Vision Awards.
2017. Because of the great success we have had
They were
in the Dominican Republic with sponsorships and
judged against
events, we replicated that model in Panama to
submissions
begin spreading our knowledge and expertise throughout the country.
Dr. Press and Dr. Fealy at Club Union in Panama City
from multiple countries in the healthcare category.
HSS sponsored the “Olimpiadas Especiales Panama”
As we move into 2018, we are continuing to grow
(Special Olympics Panama) Golf Tournament,
our presence in the Dominican Republic and
Congratulations
and also hosted two cocktail receptions during
Panama, and are also looking at other markets
to all HSS family
the year where HSS physicians spoke to those in
in Latin America where we can replicate our success.
members who
attendance about advancements in the field of
Many different individuals and departments
contributed to
musculoskeletal health.
across HSS played a role in ensuring that we were
the creation and
• On April 4, Andrew D. Pearle, MD, Associate
successful in all of our endeavors in Latin America,
distribution of these
Attending Orthopedic Surgeon, spoke to a group
highlighting how powerful we are as an organization
annual reports.
of 75 individuals about the latest technologies
when we work together.
This is truly a welldeserved honor!
HSS Family Members Show Appreciation for Valentine’s Day
I
HSS Wellness Committee Invites You to Get Healthy!
n the two weeks leading up to Valentine’s Day,
appreciation for colleagues and teammates with the
The Employee Wellness Committee is once
the Employee Activities Committee (EAC) once
“Say Thank You with Kisses” program. Employees
again challenging members of the HSS family
again encouraged HSS family members to show
were invited to purchase a bag of five chocolate
to get healthy with the third installment of the
kisses for a fellow HSS family member, which was
Create a Culture of Health Competition.
delivered during the week of Valentine’s Day along
Rally your colleagues, workmates or buddies
with a hand written note.
from any work area or department to design
This year, more than 100 pounds of kisses were
a wellness-related initiative. The competition
sold, with profits benefitting the Pediatric Outreach
begins on March 26 and runs through April 30.
Program and SNEAKER, an HSS-sponsored program
Examples of wellness initiatives include
led by the Public and Patient Education Department
prioritizing a better work-life balance, developing
that provides nutritional education to children.
healthier eating practices, increasing physical
“The Valentine’s kisses program is wonderful
activity, focusing on spirituality and learning
because it brings smiles to the faces of HSS family
about financial planning.
members who are recognized by their colleagues,”
The registration deadline is March 20,
said Ann Bienstock, NP, EAC member who led EAC members Stephanie Thacker and Ann Bienstock delivered chocolate kisses to Claudia Zurlini and Vilma Briones in the Public and Patient Education Department.
so make sure to sign up soon! For more
the program. “As an added benefit, the program
information, please contact Laura Jasphy
also allows us to raise money for two great causes
at jasphyl@hss.edu.
here at HSS.”
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Back in the Game
H
SS’s online patient forum – Back in the Game – now has more than 1,900 patient stories! The postings share how HSS helped
patients get “back in the game.” Every month we will include one of the stories that highlights the extraordinary care members of the HSS family provide. Read how HSS helped Jane Selfe of Birmingham, AL
get back in the game. In 2009 I developed terrible hip pain. I was locally diagnosed with a stress fracture
Sesame Street Characters Visit Lerner Children’s Pavilion
O
n February 8, HSS hosted a “Sesame
Street Party” for our pediatric patients in the Lerner Children’s Pavilion. The event,
which was made possible by the Garden of Dreams Foundation, featured a visit by beloved Sesame Street characters Elmo and Grover. Those in attendance took photos with the characters and participated in arts and crafts. Physicians, nurses and even more HSS family members joined in on the fun!
of the right hip and was told to stop ALL athletic activity. I hated this because I was becoming increasingly active in the competitive ballroom dance world and the last thing I wanted to hear was STOP. Stopping didn’t get better. It got worse so I started to do some research and a couple of New York dance friends told me to see Dr. Padgett, which I did. He explained that I had osteoarthritis which wasn’t hard to believe because I looked at my x-rays and could clearly see the problem. Dr. Padgett replaced my hip and the result was terrific. I rehabbed the way he told me; following instructions to the letter and within a year and a half, 2011, I was a United States Senior Ballroom Champion in 2 styles. Can’t ask for anything better than that. Thank you, Dr. Padgett. PS — A few years later he repaired a torn meniscus in my right knee. I was in and out in a few hours and never missed a beat. My suggestion: Run if you can — don’t walk — directly to Dr. Padgett and get your life back!
Employee of the Month February 2018 – Andrew Koo Congratulations to Andrew, Employee of the Month for February. Andrew is a Physician Assistant who has been a member of the HSS family for nearly nine years. He is conscientious, diligent and tenacious in everything that he does, and his performance is always top notch. Andrew takes the time to listen to his patients and explain procedures in detail. He has the ability to calm the fears of even the most anxious patient through his witty sense of humor and compassionate demeanor. Andrew is not only committed to his patients, but to his colleagues as well. He eagerly volunteers to train new hires and selflessly offers to assist all members of the interdisciplinary team. What makes Andrew stand out above all else is his integrity, exemplary work ethic and positive spirit.
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Employee Safety Zone HSS Housekeeping: Lenny Bonanno and Tim Healy In this month’s Employee Safety Zone, we are featuring the Housekeeping Department. We asked Lenny Bonanno, Director of Housekeeping, and Tim Healy, Building Service Aide and a very engaged member of the HSS family, to tell us their thoughts about employee safety. Here are a few things that you may not know about the Housekeeping Department: There are more than 100 employees covering 16 sites daily across the HSS campus. From pushing equipment to lifting furniture, taking out the garbage and mopping the floors, Housekeeping makes HSS sparkle. Here in this month’s Safety Zone, it’s their time to shine. LENNY BONANNO How does your team work together to keep everyone safe? The staff is trained on how to spot and rectify potential issues that can cause harm to patients, visitors and staff. We also conduct weekly safety reminders covering a whole host of topics. In the event that an injury happens, how do you ensure that it is reported to you and in the Occurrence System in a timely manner? We in-service our staff to report any and all injuries or near misses in the Occurrence Reporting System. They feel very comfortable and empowered to do so. What are the most common unsafe situations that you see or hear about? Lifting heavy trash and linen bags, wet floors and tripping hazards. Those are the main challenges we face on a daily basis. How has the Body Mechanics program affected the staff? The body mechanics program has been an invaluable tool for our department. It has raised awareness exponentially. What do you encourage your staff to do? We encourage them to stay vigilant and take leadership roles in preventing injuries. What makes your team great at what they do? My team is extremely dedicated and hard working. They are willing to go above and beyond their normal scope of service. They are consummate team players, never willing to compromise the safety and satisfaction of our patients, staff and visitors. TIM HEALY What keeps you so engaged and on top of things? One thing that keeps me engaged every day is the great deal of responsibility the Housekeeping Department carries day in and day out – making sure every patient and staff member walks into a clean, non-hazardous hospital. What is the toughest part of your job? The toughest part of my job would have to be time management. Making sure my daily routine and additional work orders are done with proper care and execution without rushing. Whether that’s cleaning a patient’s room or cleaning a coffee spill off the floor, every second adds up. How do you stay safe on the job? What methods do you practice that keep you safe? I stay safe on the job by wearing the proper attire and using the proper equipment depending on the severity of the situation. You are on your feet for almost your entire shift. How do you prepare for a long day on your feet? Some days are harder than others when it comes to being on your feet all day. Fortunately, the HSS psychical therapists have helped me out tremendously. They have given me tips and advice on how to relieve stress and inflammation in my feet/legs. Also, wearing the proper footwear is something I found to be essential when you’re on your feet every day. How do you report hazards or unsafe work conditions since you do not have easy access to the Occurrence Reporting System? I go directly to my superior and report the issue and follow up with this person daily to see if the situation has been taken care of or not. I’ve found that to be the most effective way to report any incident in the hospital that may be detrimental to ones’ health. What do you love most about your job? The people. There are plenty of reasons why I love working at HSS but the one unique reason that stands out to me the most is the unlimited amount of interactions I have with people every day. We hope you not only enjoyed this feature but were inspired by it! If you’d like your department featured in the Employee Safety Zone, send us an email at EmployeeSafety@HSS.edu.
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Milestones Research, Academic and External Activities • John A. Carrino, MD, MPH, served as a lecturer at Copenhagen University, Bispebjerg and Frederiksberg Hospital, Department of Radiology, in Copenhagen, Denmark on January
the Titleist Performance Institute; and Lorene
CSCS; and Andrea Papson, PT, DPT, SCS,
C. Janowski, DPS, OTR/L, BCP, MS, C/NDT,
ATC, CSCS, presented on The Young Athlete:
and Danielle MacCourtney, MS, OTR/L, ATP,
Musculoskeletal Considerations and Common
became certified in the Sequential-Oral Sensory
Injuries of the Knee, Shoulder and Elbow for
Approach to Feeding (SOS).
HSS Rehabilitation Grand Rounds.
• John Indalecio, OTR/L, CHT, MS, and Aviva L.
• Brian Goonan, PT, DPT, ART, SFMA, and
31, presenting “MR Neurography – What a
Wolff, EdD, OT, CHT, were instructional course
Charles Fisher, PT, MPT, MBA, were part of
Musculoskeletal Radiologist Should Know.”
instructors at the 2018 AAHA Annual Meeting.
the HSS team at the Mets Fantasy Camp in
Rehabilitation • Lorene C. Janowski, DPS, OTR/L, BCP, MS, C/NDT, earned her AOTA Pediatric OT Board Certification; Jun Bak, PT, DPT, earned his EpicCare Ambulatory Certification; Erica Fritz, PT, DPT, OCS, CMP, became a Certified Mulligan Practitioner; Kat Mach, PT, CSCS, CMPT, became a Certified Manual Physical Therapist; Laurey Lou, PT, DPT, SCS, CSCS, became a Level 1 Certified Medical Professional through
• Rupali Soeters, PT, Med, PhD; Peter B. White, BA; Mary Murray-Weir, PT, MBA; Jayme C. B. Koltsov, PhD; Michael M. Alexiades, MD;
Port St. Lucie, FL. • Ioonna Félix, PT, DPT, OCS, SCS, CTPS; Hector Lozada, PT, DPT, OCS; Jason Mayerhofer, PT,
and Amar S. Ranawat, MD, had an article on
DPT, MSPT, MTC, CSCS, SFMA, USATF-1;
“Preoperative Physical Therapy Education
Andrea Minsky, PT, DPT OCS, ART, USAT-1;
Reduces Time to Meet Functional Milestones
Leigh-Ann Plack, PT, DPT, USATF-L1; Cara Ann
After Total Joint Arthroplasty” published in
Senicola, PT, DPT, OCS, USATF-L1, CYT; Erin M.
Clinical Orthopaedics and Related Research.
Singleton, PT, DPT, OCS; and Emily Weiss, PT, DPT, CKTP, provided coverage at the JP Morgan
• Frances Baratta-Ziska, PT, DPT, MS, PCS,
Tournament of Champions.
C/NDT; Joseph T. Molony Jr, PT, MS, SCS,
Picture This
Welcome Lallybell Collado, Bradley R. Erler, Bryant Giraldo, Rauley Gonzalez, Arielle L. Green, Selinett Jimenez, Maya Jones, Shannon M. Kemp, Emily Kim, Kevin Lesperance, Brandon Lim, Mercedes Maier, William Marrone, Johanny Mejia Silverio, Mina Mikhail, Justin R. O’Neill, Shantol Palmer, Marissa D. Quaglia, Ailin Rocco, Lan K. Tran
Joint Commission Reporting Hospital for Special Surgery is committed to providing safe, quality care to all of its patients. In the event you have a concern regarding the safety or quality of care provided by the Hospital or the Laboratory, you may report these concerns to the Joint Commission. Please be assured that no retaliatory disciplinary action will be taken if an employee makes such a report. In addition, the Joint Commission has stated that your name will be treated as confidential information, and will not be shared with any other party. You may file your report in the following ways: 1. By email:
complaint@jointcommission.org
2. By fax:
Office of Quality Monitoring, 630-792-5636
3. By mail:
Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181
This Valentine’s Day, our talented pediatric patients at the HSS Lerner Children’s Pavilion created beautiful pieces of art for their loved ones to show how much they care.
Compliance Helpline Reminder The Compliance Helpline is a service for employees who wish to anonymously or confidentially report suspected violations of the Hospital for Special Surgery’s Code of Conduct, officially stated policies or relevant public laws and regulations. This includes concerns about patient safety. The Helpline does not replace other resources available to you, including supervisors, managers and Human Resources staff, but it is an alternative channel available to you 24 hours a day, 365 days a year. It is operated on our behalf by National Helpline Services, Inc., an independent firm.
Should you have any questions, please do not hesitate to contact the Executive Offices at x1236.
Editor:
Marisa DeFilipps
The Compliance Helpline number is 888-651-6234.
Executive Editor:
Rachel Sheehan
All information will be kept confidential unless the law requires it to be shared with law enforcement authorities. Hospital for Special Surgery policy forbids any retribution or retaliation against an employee who reports a compliance issue in good faith.
Editorial Committee:
Lisa Goldstein, Bruce Slawitsky, John Englehart
Next Issue:
March 2018
If you have any questions or concerns, contact the Corporate Compliance office directly at x2398.
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For fax and mail reports, submissions must be on a Quality Incident Report Form available on the Joint Commission website at www.jointcommission.org.
echo@hss.edu