28-30 SEPTEMBER 2015 DUBAI WORLD TRADE CENTRE
KNOWLEDGE PROGRAMME FREE TO ATTEND the
Exclusive Official Media Publications Logo 1 - white
Logo 2 - black
Strategic Partners
Leisure Show
CONTENTS 05 Vision conference 09 Tecsec summit 10 Design theatre 11 The hub 12 Features
Business lounge Sponsored by
2
The Hotel Show Dubai 2015
We made it easier this year Download the new event app and find out all you need to know.
Open to all delegates, the business lounge is a luxurious area for delegates to network, meet speakers, hold business meetings and enjoy complimentary refreshments.
An exciting new retail and entertainment destination on Palm Jumeirah
The Hotel Show Dubai 2015
3
The Pointe is a new, vibrant, waterfront destination for relaxed dining, shopping and entertainment, located at the tip of Palm Jumeirah, just across the bay from Atlantis The Palm Dubai.
Overlooking spectacular fountains, The Pointe houses a combination of bustling retail outlets, elegant restaurants and relaxed cafÊs. With ample car parking, The Pointe is also accessible via The Palm Monorail and by boat from many of the nearby resorts, The Pointe is set to bring Palm Jumeirah alive as one of Dubai’s most iconic retail and leisure destinations. For more information on leasing, please visit the retail leasing office at Ibn Battuta Mall Call 04 362 1900 or log onto www.nakheel.com
4
The Hotel Show Dubai 2015
programme Partnered with:
The Hotel Show Dubai 2015
5
DAY 1
28th september 10:30 - 10:45 Keynote
Issam AbdulRahim Kazim, Chief executive officer, Dubai Corporation for Tourism and Commerce Marketing (DCTCM)
11:00 - 12:45 MEGA Trends Alan O’Neill
Managing director Kara Change Management
Andre C. Meyerhans Principal Fischer & Meyerhans Architects
Panel discussion Philip Wooler, Area director - Middle East & Africa, STR Global Philip Shepherd, Partner, PwC Middle East Hospitality & Leisure Caroline List, International sales manager, TOPHOTELPROJECTS Martin Cooper, Director - real estate services, head of real estate consulting, Deloitte
13:00 - 13:35 MEGA Project - An inside view - interviews by Gary Wright, Editor of The Big5 Hub Haitham Mattar, CEO, Ras Al Khaimah Tourism Development Authority Thomas van Vliet, CEO, Paramount Hotels & Resorts Martin Ostermann, Development, Middle East, Melia Hotels International Andrew J. Fay President/COO Gettys
Catalin Cighi
Managing partner Cain Hospitality Innovation
Avinash Mohan Executive chef The Address Dubai Marina
Christopher Hewett Associate director TRI Consulting
Daousser Chennoufi Edward Harvey Chairman & key architect; Concept creator & partner Draw Link Group; HUES Hotels & Resorts
Director, foodservice and hospitality consultant Tricon Foodservice Consultants
Girish Babu
Hertz Martin
Executive chef Media One Hotel
6
Director of human resources Cristal Hotel Abu Dhabi
The Hotel Show Dubai 2015
13:50 - 14:20 Dubai’s theme parks - boom or bust?
Presentation Phil Taylor, Managing director, Team Leisure LLC
14:35 - 15:25 Architecture of the future - how far can it go
Panel discussion Chairperson: Nick Ames, Editor, Middle East Architect Magazine Salim Hussain, Lead design architect, BSBG Andre C. Meyerhans, Principal, Fischer & Meyerhans Architects Holley Chant, Executive director - corporate sustainability, KEO Yahya Jan, Vice president & design director, NORR Group Consultants International
15:40 - 16:30 A designer’s point of view
Panel discussion Chairperson: Annamaria Lambri, Associate professor of interior design, AUD Christian Merieau, Founding partner, MMAC Design Associates Andrew Fay, President/COO, Gettys Dr. Annarita Cornaro, Assistant professor of architecture; Founding partner, AUD; COdESIGN Sejal Patel, Project director, Hirsch Bedner Associates Paul Morisette, Principal & global lead, CHIL
16:45 - 17:30 Refurbishment according to brand standards
Panel discussion Maria Vafiadis, Founder & managing director, MKV Design Andrew Fay, President/COO, Gettys Laurent Chaudet, General manager, Pullman Dubai Deira City Centre Hotel and Residences Sejal Patel, Project director, Hirsch Bedner Associates Marc Attenhofer, Key account manager hotels - Middle East/Africa, Geberit International
DAY 2
29th september 10:15 - 10:30 Keynote: Shaping the face of the retail and hospitality landscape in Dubai Sanjay Manchanda, CEO, Nakheel 10:30 - 11:20 New F&B projects, new territories and pioneering concepts Holley Chant
Executive director corporate sustainability KEO
Iftikhar Hamdani
Cluster general manager Ramada Hotel & Suites Ajman
Panel discussion Chairperson: Waqar Ahmed Mirza, Commercial director, Middle East & Africa, McQueen’s Group Nicholas Couvaras, Managing director, Kroma David Thomas, CEO, GLC Investments LLC Ian Ohan, Founder & CEO, Freedom Pizza Kai Schukowski, Hotel manager, Kempinski Hotel Ajman Avinash Mohan, Executive chef, The Address Dubai Marina Omar El Meghawry, Group deputy CEO, First Equity Partners
11:35 - 12:05 Improving food safety in hotels
Presentation Richard Sprenger, Chairman, Highfield.co.uk Ltd
12:20 - 13:10 F&B brands, concepts and opportunities
Issam AbdulRahim Kazim
Chief executive officer Dubai Corporation for Tourism & Commerce Marketing (DCTCM)
Kai Schukowski
Hotel manager Kempinski Hotel Ajman
Panel discussion Chairperson: Edward Harvey, Director, foodservice and hospitality consultant, Tricon Foodservice Consultants Catalin Cighi, Managing partner, Cain Hospitality Innovation Salem bin Dasmal, Founder, Silver Spoon Investments Girish Babu, Executive chef, Media One Hotel Daniel G.During, Principal & managing director, Thomas Klein International Markus Thesleff, Co-founder, Whissle Group Tahir Shah, Owner, Moti Roti LLC Sanjay Murthy, Managing director, Figjam
13:25 - 13:55 Culinary entrepreneurialism
Presentation Lawrence Assadourian, Strategic multidisciplinary marketer
14:10 - 14:45 The Chefs debate Kate Dicker
Senior consultant Worldwide Kids Company Ltd.
Lakshmi Durai
Chief executive officer Travel Matrix
Panel discussion Chairperson: Devina Divecha, Senior editor, Caterer Middle East, ITP Business Hospitality Group Avinash Mohan, Executive chef, The Address Dubai Marina Girish Babu, Executive chef, Media One Hotel Eric Vasta, Executive chef, JW Marriott Marquis Hotel Dubai Christopher Lester, Group executive chef, JRG Dubai Carlos Delosmozos, Executive chef, Crowne Plaza Samir Roonwal, Executive chef, Al Ghurair Rayhaan & Al Ghurair Arjaan by Rotana Dirk Haltenhof, Resort executive chef, Madinat Jumeirah
15:00 - 15:30 Laurent Chaudet General manager Pullman Dubai Deira City Centre
Maria Vafiadis
Founder & managing director MKV Design
Culture in hospitality
Presentation Nasif Kayed, Managing director, Sheikh Mohammed Centre for Cultural Understanding (SMCCU)
15:45 - 16:15 Customerize your business and drive more sales
Presentation Alan O’Neill, Managing director, Kara Change Management
16:30 - 17:00 Leading with emotional intelligence
Presentation Chantel Samanek, Senior consultant, Dynamic Learning
17:15 - 18:00 Transferring the DNA of your company to your employees
Martin Cooper
Director - real estate services; Head of real estate consulting Deloitte
Sanjay Manchanda CEO Nakheel
Panel discussion Chairperson: Alan O’Neill, Managing director, Kara Change Management Sofie Pickhard, Founder, service consultant & trainer, Servicexcellence Hertz Martin, Director of human resources, Cristal Hotel Abu Dhabi Feras Salibi, Cluster director of human resources, Rixos The Palm Dubai Christoffer Thorsheim, Partner, Me In A Box Vagelyn Federico, Human resources director, Dusit Thani Dubai Nasif Kayed, Managing director, Sheikh Mohammed Centre for Cultural Understanding (SMCCU) The Hotel Show Dubai 2015 7
DAY 3
30th september 10:00 - 11:10 Sustainable hospitality - Capacity building and implementation
Seminar facilitated by Emirates Green Building Council
Amelie Zegmout, Head of sales & business development, Gulf countries,
Legrand Hospitality Program; Emirates Green Building Council Nadine O’Connor, Housekeeping manager, Jumeirah Creekside Hotel Bob Busman, Rooms division manager; Regional responsible business coordinator, Radisson Blu Hotel Dubai Deira Creek; Carlson Rezidor Hotel Group Basant Kushwaha, Director of engineering, Kempinski Hotel Ajman
Martin Kubler CEO Iconsulthotels
Nasif Kayed
Managing director Sheikh Mohammed Centre for Cultural Understanding (SMCCU)
11:20 - 12:00 A hotel viewpoint - sustainability for a better tomorrow
Panel discussion Chairperson: Zack H.Abdi, Managing director, provectus Iftikhar Hamdani, Cluster general manager, Ramada Hotel & Suites Shadi Bakhour, General manager, Canon Emirates Rohit Salunke, Director of engineering, Sofitel The Palm
12:10 -12:45 Nicholas Couvaras Managing director Kroma
Nick Ames
Editor Middle East Architect magazine
E xploring the opportunity for vocational training - with Dubai College of Tourism Chairperson: Jeff Strachan, Business development director, Dubai College of Tourism
12:55 - 13:35 Development & growth of the mid-range market
Panel discussion Chairperson: Christopher Hewett, Associate director, TRI Consulting Daniel G. During, Principal & managing director, Thomas Klein International Mark Allaf, Cluster general manager, Hilton Garden Inn Hotels Anna Gemrud Morner, General manager, Stora Hotellet - Umeå Sjömanshus & U&Me - New Hotel Culture Raki Phillips, Senior VP development; Senior partner, INHOCO Group - International Hospitality Consulting Group
13:50 - 14:30 Global growth of boutique hotels Paul Morissette
Philippe Harb
Principal & global lead Chief operating officer CHIL One to One Hotels & Resort
Panel discussion Chairperson: Martin Kubler, CEO, Iconsulthotels Philippe Harb, Chief operating officer, One to One Hotels & Resorts Rabih Feghali, Director - business development, Roya International Stephen Gee, Hotel development director, Zaya Hospitality Moses Barnabas, General manager, XVA Art Hotel Daousser Chennoufi, Chairman and key architect; concept creator and partner, Draw Link Group; HUES Hotels and Resorts Anna Gemrud Morner, General manager, Stora Hotellet - Umeå Sjömanshus & U&Me - New Hotel Culture
14:45 - 15:15 What’s the value of Waterfrontage? Rabih Feghali
Director - business development Roya International
Salim Hussain
Lead design architect BSBG
Presentation Capt. Toby Haws, Head of marinas, ART Marine Marinas
15:30 - 16:00 Keeping venue owners and operators out of jail Presentation Bruno Marx, Owner, Eventknowhow
16:15 - 16:45 Investment in the Egyptian hospitality market
Presentation Omar El Meghawry, Group deputy CEO, First Equity Partners
17:00 - 18:00 Creating the perfect resort experience
Sejal Patel
Project director Hirsch Bedner Associates
8
Yahya Jan
Vice president & design director NORR Group Consultants International
The Hotel Show Dubai 2015
Panel discussion Michael Scully, Managing director, First and Foremost Hospitality Lakshmi Durai, Chief executive officer, Travel Matrix (Middle East representative for Celebrity Cruises) Mohamed H Saeed, General manager - Middle East, Royal Caribbean International & Azamara Club Cruises Kate Dicker, Senior consultant, Worldwide Kids Company Ltd. Carl Palmlund, Senior VP commercial; Senior partner, INHOCO Group International Hospitality Consulting Group
DAY 1 | SEPTEMBER 28TH
NEW
10:45 - 11:15 Is facial recognition technology the answer to all your security problems?
tecsec summit
Keynote Kees van Donk, Director hospitality, NEC Enterprise Solutions
11:30 - 12:15 The Big IT debate Panel discussion
Chairperson: Terence Ronson, Managing director, Partlink Wael Othman, Director of IT & business solutions, Rotana Hotel Management Lisa Apolinski, Founder & CEO, 3 Dog Write Inc. Saahil Mehta, Managing director, ResNet World Leon Smallbone, Director of information technology, Mina Seyahi Complex Prasanna Rupasinghe, Director of information technology, Kempinski Hotel, Mall of the Emirates
12:30 - 13:00 How to satisfy tech savvy guests
Presentation Terence Ronson, Managing director, Partlink
13:15 - 13:45 Transforming an integrated hotel into a smart hotel Presentation Rayan Soumsom, Technology manager Middle East and Africa, Crestron
Ali Hashmi
Industry manager, travel & government Google
Catherine Tremeau Senior consultant and RMS partner manager Sabre Hospitality Solutions
Cem Cetinturk
Vice president MEA TravelClick Inc.
14:00 - 14:30
Online behavioural traits of MENA millennials
14:45 - 15:15
‘Mobilizing hospitality’
Presentation Ali Hashmi, Industry manager, travel & government, Google Presentation Meriam Elouazzani, Product specialist Middle East Wireless PSS Cisco, Cisco Mohamed Anan, Business development director, hospitality, IPMagix
15:30 - 16:00 IPTV: the new PMS? IPTV’s evolution to Key Customer Service Platform and what it means for hotels
16:15 - 16:45
Rayan Soumson
Technology manager Middle East & Africa Crestron
Saahil Mehta
Managing director, ResNet World
Svetozar Kujic
Community manager Media One Hotel
Presentation Anke Gill, Head of marketing, MVI Systems Ltd.
Revenue maximisation through emerging trends
Presentation Bhanu Chopra, CEO, RateGain Technologies Ltd.
DAY 2 | SEPTEMBER 29TH 11:00 - 11:30
Can hotels rooms ever be too tech?
11:45 - 12:15
ptimise yield and cash-flow through smart machineO learning predictive analytics software solutions
Presentation Martin Kubler, CEO, Iconsulthotels
Presentation Philipp Hund, Partner, BLATTCHEN & PARTNER AG
12:30 - 13:00
Core technology with Canon
Presentation
13:15 - 13:45 Best practices to make your online strategies successful
Tarek Zakaria
Managing director Greentec Automation DMCC
Terence Ronson Managing director Partlink
Wael Othman
Director of IT & business solutions Rotana Hotel Management
Presentation Catherine Tremeau, Senior consultant and RMS partner manager, Sabre Hospitality Solutions
14:00 - 14:30 How to minimise the risk of threats checking into your business
Presentation Samer Abu Arisheh, Regional security account manager, Cisco Security
14:45 - 15:15 Technology foundations for perfect guest experience Presentation Feras Zeidan, Regional manager - construction & smartbuilding segment, Avaya
15:30 - 16:00 Global online bookings in Q2 2015 and trends for future Presentation Cem Cetinturk, Vice president MEA, TravelClick Inc.
16:15 - 18:00
Exhibitor and visitor IT networking
TH
DAY 3 | SEPTEMBER 30 10:15 - 10:45
TecSec Silver Sponsor
Relax: The New IP is here
Presentation Samer Ismair, Network consultant, Brocade
11:00 - 11:45
Using social platforms to your advantage
12:00 - 12:30
Wifi reliability, cost and speed; meeting challenges
Panel discussion Chairperson: Martin Kubler, CEO, Iconsulthotels Lisa Apolinski, Founder & CEO, 3 Dog Write Inc. Svetozar Kujic, Community manager, Media One Hotel Cem Cetinturk, Vice president MEA, TravelClick Inc. Martin Kubler, CEO, Iconsulthotels
Presentation Andrea Coppini, EMEA hospitality - systems engineer, Ruckus Wireless
TecSec Bronze Sponsors
13:00 - 13:30 Assessment of energy efficiency in hotels Presentation Tarek Zakaria, Managing director, Greentec Automation DMCC
14:00 - 14:30
Understanding and taking advantage of the Cloud
14:45-15:15
Food Tech - The convergence of F&B and the Internet Nezar Kadhem, CEO, Eat App
Presentation Kevin Ashby, Application platform marketing manager, Microsoft Gulf
TAG US #TALKTECH For more information visit www.thehotelshow.com
15:30-16:00 How mobility helps hotels improve results and the guest experience Presentation Roger El Khoury, Managing partner, NEORCHA
The Hotel Show Dubai 2015
9
NEW
DAY 1 | SEPTEMBER 28TH
design theatre
11:30 - 12:00 The development of hospitality design in the GCC market
Presentation Rola Al-Zobai, Business development manager, interior design lecturer, National Design Academy
12:30 - 13:00 Latest trends and how to translate into a lasting guest experience Presentation Paul Morisette, Principal & global lead, CHIL
13:30 - 14:00 Creating love through design
Presentation Jon Andrew Sealey, Design director of Marques and Jordy; Creative director of GLC Dubai, Marques and Jordy
14:30 - 15:00
Celine Salman
Design director Paramount Hotels & Resorts
Chiara Cantono
Architect - head of WT Studio WT Studio
Sustainable town square in the UAE
Presentation Issam Ezzeddine, Design director, Principal design architect, M/s National Engineering Bureau (NEB)
15:30 - 16:00 Local authenticity versus international polish - where should the balance lie? Presentation Maria Vafiadis, Founder & managing director, MKV Design
DAY 2 | SEPTEMBER 29TH 11:30 - 12:00 Innovative and sustainable vision in architecture and design Presentation Chiara Cantono, Architect, head of WT Studio, WT Studio
Issam Ezzedine
Design director M/s National Engineering Bureau
Jon Andrew Sealey
Design director/ Creative director Marques & Jordy/GLC
12:30 - 13:00
3M of design & build
Presentation Ravi Kumar, Executive director - international operations, Services & Trade Company LLC
13:30 - 14:00 Hotel as opera - design by Simone Micheli
Presentation Simone Micheli, Architect, founder, Simone Micheli Architectural Hero Company
14:30 - 15:00
Fast growing trends in hotel interiors
15:30 - 16:00
Find your vision
16:30 - 17:00
Hospitality lighting advice – PickLED?
Presentation Samah Aloul, Interior stylist, Yacht designer, artist and entrepreneur, SA Interiors
Linda Merieau
Executive director Association of Professional Interior Designers
Nathan Savage
Architectural lighting consultant Nathan Savage Lighting Design
Presentation Celine Salman, Design director, Paramount Hotels & Resorts Presentation Nathan Savage, Architectural lighting consultant, Nathan Savage Lighting Design
DAY 3 | SEPTEMBER 30TH 11:30 - 12:00
The no-thrill business hotel
Presentation Andre C. Meyerhans, Principal, Fischer & Meyerhans Architects
Pallavi Dean
Design director Pallavi Dean Interiors
Paul Morissette
Principal & global lead CHIL
12:30 - 13:00 Revealed: The secrets of successful storytelling in hotel design Presentation Pallavi Dean, Design director, Pallavi Dean Interiors Richard Dean, Managing director, Pallavi Dean Interiors
13:15 - 14:00 Delivering on the design for hotel projects
Richard Dean
Managing director Pallavi Dean Interiors
Tarek F. Ardakani
General manager business development Bond Interiors
Panel discussion Chairperson: Linda Merieau, Executive director, Association of Professional Interior Designers Anil Mangalat, Design director, MMAC Design Associates Dipak Tailor, Principal - project management, Design Confidence Tarek F. Ardakani, General manager - business development, Bond Interiors Vibha Mehra Sawhney, Project director, EAME/SWA design services, Hyatt International South West Asia Limited
14:30 - 15:00 The next generation of linear light and what value it will bring into the hospitality design
Sponsored by W T S T U D I O
Presentation Chris Rimmer, Design manager, acdc
TAG US #TALKDESIGN For more information visit www.thehotelshow.com
Presentation Tarek F. Ardakani, General manager - business development, Bond Interiors
INTERIOR - ARCHITECTURE - URBANPLAN
10 The Hotel Show Dubai 2015
15:30 - 16:00 Case study for Geales Restaurant at the Le Royal Meridien Beach Resort and Spa
DAY 1 SEPTEMBER 28
TH
/ Sports & Fitness
A series of essential workshops, demonstrations and discussions for operators, managers and trainers from sports stadium, entertainment and facilities, fitness centres, gyms and wellness. 11:00 - 11:30
The growth of sports events and facilities in hotels
12:00 - 12:30
The Welcome Wellness journey
Ghazi Al Madani, Manager of sports & tourism, Dubai Sports Council
Barbara Graziani, Marketing manager, Technogym Emirates LLC
13:00 - 13:30 Competition: announcing the winner of REPs’ Project Front Cover Catherine Hanson Farid, Director of operations, REPs UAE & Infinity Sports Management
14:00 - 14:30 REPs on the importance of regulations and accreditation
Catherine Hanson Farid, Director of operations, REPs UAE & Infinity Sports Management
15:00 - 15:30
A quaSpecial wellness industry - public and special pools
Marco Gabbriellini, General manager, AquaSpecial, AQUA Industrial Group SPA
16:00 - 16:30 U ltra violet, o-zone, and hydroxyl radical sterilisation Seminar in collaboration with Aqua Middle East Emily May, Director, Elecro Engineering Ltd
17:00-17:30
Game changer: prepare, condition, recover
Steve Powell, Director, UK education, Performance Health Systems PTA, Global UK facility
DAY 2 SEPTEMBER 29
TH
/ Pool & Spa by
10:45 - 11:00 Full day pool & spa technical workshop by Fluidra - welcome note 11:00 - 11:45 Neolysis - A new water treatment solution for swimming pools Bernardo Martinez, Commercial manager, Idegis, Fluidra Industry
12:00 - 12:30 CTX range pool chemicals product launch Ines Egea, Product manager, Pool Business unit, Fluidra Commercial
14:30 - 15:15 Fluidra Connect - The Internet of Pools: Pool Management anytime, anywhere Orial Falques, Technical manager, Metalast, Fluidra Industry
15:30 - 16:30
New launch - The Pool MAC - Simplifying life
Orial Falques, Technical manager, Metalast,
Fluidra Industry
DAY 3 SEPTEMBER 30
TH
/ Theme Parks - Pool and Spa
Round table discussions and debates for operators and managers of theme parks and water parks. 11:00 - 12:00
The systems approach to your aquatic facility
12:30 - 13:00
A ctivated filter media in alternative to traditional sand in swimming pool filtration
Gary Pogharian, Maintenance director, Yas Waterworld Abu Dhabi
Philipp Meyer, VP sales & marketing, Dryden AQUA Ltd
13:30 - 14:00
Accu-Tab System - Tablet Chlorination
Akbar Niyaz, Director - sales & marketing, ATECPOOL Sessions by
14:30 - 15:00 Drdyen AQUA integrated system for crystal clear and healthy swimming pool water
Philipp Meyer, VP sales & marketing, Dryden AQUA Ltd REPs UAE
15:30 - 16:00 Automatic Pool Covers: safe and environmentallyfriendly choices for your pool Giuseppe Ridonato, General manager, PoolLock Group
The Leisure Show Dubai 2015
11
REPs UAE
DAY 1
LEISURE SHOW REPS FITNESS DEMONSTRATIONS
September 28th
10:30 BFIT - MOSSA 11:00 BFIT - bodyART 12:00 Impact British Training Systems - Dance X-treme 13:00 Front Cover competition announcement 14:00 MEFITPRO - BODYVIVE™ 3.1 15:00 Career Sport - LOW FU FITNESS
DAY 2
September 29th
12:00 Impact British Training Systems - Dance X-treme 14:00 Career Sport - GROUP RX: POWER STEP 15:00 MEFITPRO - TriggerPoint™ Foam Rolling
DAY 3
September 30th
12:00 Career Sport - GROUP RX: WAR 13:00 Impact British Training Systems - Dance X-treme 15:00 MEFITPRO - TRX™ STC (Suspension Training)
THE FUTURE OF AQUA LEISURE by An exciting and visionary pool feature showcasing the future in architectural design and the possibilities for aqua leisure whether at home or within a hotel or waterpark. Created exclusively by acclaimed Italian architect Simone Micheli, this feature is a must-visit for commercial & residential facility owners, developers and managers.
Simone Micheli Architect, founder Simone Micheli Architectural Hero Company