STRUGGLES OF MALDIVIAN AIRLINE:
UNWRAP THE MAGIC OF THE SEASON TIME TO LET PRIVATE AIRLINES SOAR?
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Hotelier Maldives
Volume 14, Issue No: 67
EDITORIAL
Ismail Faseeh, Editorial Director
Ali Naafiz, Editor naafiz@hoteliermaldives.com
Ibrahim Mahudhee, Managing Editor mahudhee@hoteliermaldives.com
CONTRIBUTING WRITERS
Moobeen Jaleel, Maaish Mohamed, Thoiba Riyaz and Maha Rasheed
LAYOUT DESIGN
CIAO Advertising
PHOTOGRAPHY
Courtesy of the respective resorts
SALES
Naail Nihaadh naail@hoteliermaldives.com, sales@hoteliermadlives.com
PUBLISHER
Perspective Pvt. Ltd. 4th Floor, M. Kaneeru Villa, Orchid Magu, Male, Republic of Maldives, PO Box No. 20212 Mobile: +960 7246292, +960 7910858
Dear readers,
Welcome to the 67th issue of Hotelier Maldives! As we navigate the dynamic landscape of the Maldivian hospitality industry, this edition brings you an eclectic mix of insights, profiles, and reviews that reflect the vibrancy and challenges of our sector.
Our main article delves into the ongoing struggles of Maldivian, the national airline. We explore the pressing question: Is it time for the government to allow private airlines to take flight and foster a more competitive aviation environment? This discussion is critical as it impacts not only tourism but also the broader economy.
In our resort review, we take you on an opulent journey to Waldorf Astoria Maldives Ithaafushi. Discover the refined elegance and exclusive experiences that make it a top choice for discerning travelers seeking a luxurious escape.
Our GM’s View features Andrew Jansson, whose passion and leadership are steering Centara Mirage Lagoon Maldives and Centara Grand Lagoon Maldives toward their opening. His vision is a testament to the power of innovative leadership in the hospitality industry.
This month’s Chef of the Month, Harshal Kumar, stands out for his remarkable culinary prowess, having clinched the Chef of the Year award at the Hotelier Maldives Awards 2024. His achievements underscore the vibrant talent within our industry.
We also highlight Alma Afzal of Oaga Art Resort in our Women in Hospitality feature, celebrating her contributions to the field.
In our hotelier profiles, we introduce Hassan Ahmed and Manas Panda of OBLU NATURE Helengeli, whose expertise in finance and management, respectively, are key to the resort’s success.
Don’t miss our coverage of ALIA at 60, as well as seasonal offerings from Pulse Hotels & Resorts. As always, we bring you the latest industry news and appointments to keep you informed.
Happy reading!
Ali Naafiz Editor
Luxurious Getaway at Waldorf Astoria Maldives Ithaafushi’s Elegant, Exclusive Escapes
Passion and Leadership:
Andrew Jansson’s vision for Centara Mirage Lagoon Maldives and Centara Grand Lagoon Maldives
Unwrap the Magic of the Season with Pulse Hotels & Resorts
The Clap Trap: Why Inner Validation Trumps External Applause
Harshal Kumar Wins Chef of the Year at Hotelier Maldives Awards 2024
Struggles of Maldivian Airline: Time to let Private Airlines Soar?
Resort Manager Manas Panda: Navigating Hospitality Experiences at OBLU NATURE Helengeli
Appointments
Alia Celebrates 60
Women in Hospitality: Alma Afzal, Oaga Art Resort News
Steel Screw Corrosion: A Common Problem
OBLU NATURE Helengeli’s Hassan Ahmed: Managing Hospitality Finances
Luxurious Getaway at Waldorf Astoria
Nestled amidst the cerulean waters of the Indian Ocean, Waldorf Astoria Maldives Ithaafushi offers an unparalleled experience of luxury, privacy, and personalised service. This opulent resort, a jewel in the Maldivian crown, stands out for its unique blend of traditional Maldivian charm and worldclass amenities. Whether you’re seeking a serene escape or an adventure-filled vacation, Waldorf Astoria Maldives promises a stay that lingers in memory long after the sun has set on the horizon.
From the moment you begin planning your visit, Waldorf Astoria Maldives ensures that your experience is nothing short of extraordinary. Each guest is assigned a Personal Concierge who caters to their every need, from pre-arrival arrangements to the moment of departure. This bespoke service, designed to foster authentic interactions, makes sure that every wish is granted, creating a deep connection to the resort and a longing to
return. The e-service is tailored to the individual preferences of each guest, ensuring that their stay is not only luxurious but also deeply personal.
One of the defining features of Waldorf Astoria Maldives is the sheer space and size of its accommodations. Each villa is a sanctuary of tranquillity, offering uninterrupted views of the Indian Ocean. The all-pool villas are designed to provide the utmost privacy, allowing guests to unwind in their own secluded paradise. Among these, the Stella Maris Ocean Villas stand out as particularly unique. Set on stilts in the sea and accessible only by boat, these multi-level villas feature expansive indoor and outdoor living areas, an infinity pool, and direct access to the ocean. The design of these villas encapsulates the essence of Maldivian luxury, making them the perfect retreat for those seeking an exclusive escape.
From the moment you begin planning your visit, Waldorf Astoria Maldives ensures that your experience is nothing short of extraordinary.
Dining at Waldorf Astoria Maldives is an experience in itself, with 11 exceptional specialty dining venues offering a diverse array of culinary delights. From al fresco dining with stunning sunset views to treetop dining at Terra, where guests can savour a seven-course tasting menu in private bamboo nests, the resort caters to every palate. Terra’s
menu, paired with premium wines, includes delicacies such as Maldivian lobster, Beluga caviar, and Miyazake Wagyu beef, providing a feast for both the eyes and the taste buds.
The resort is also home to internationally acclaimed restaurants like Zuma, known for its contemporary Japanese cuisine, and The Ledge by Dave Pynt, which brings the flavours of Michelin-starred Burnt Ends in Singapore to the Maldives. Whether you’re enjoying a casual lunch at Nava beach club or an elegant dinner at Li Long, where Peking duck is carved tableside by a master chef, the culinary offerings at Waldorf Astoria Maldives are nothing short of spectacular.
Your luxurious journey begins the moment you land at Velana International Airport. Waldorf Astoria Maldives is just a 45-minute yacht ride away, setting the tone for the opulent experience that awaits. The resort’s privileged location means that guests can quickly transition from the hustle and bustle of travel to the serene beauty of Ithaafushi, where crystal-clear waters and powdery white sands await.
Waldorf Astoria Maldives Ithaafushi
Set in lush, landscaped botanical gardens, the award-winning Waldorf Astoria spa offers a haven of relaxation and rejuvenation. The spa is designed to harmonise with its natural surroundings, with treatments that focus on the elements of earth, water, fire, and metal. Guests begin their journey with a private consultation with a wellness concierge, who tailors treatments to their specific needs, ensuring optimal results.
Among the spa’s many offerings, the Starlight Ocean Massage stands out as a truly unique experience. This rebalancing and healing treatment is conducted in a candle-lit overwater Spa Pavilion, where guests can unwind under the stars, surrounded by the soothing sounds of the ocean. The spa also features the Aqua Wellness Centre, the first of its kind in the Maldives. This innovative facility includes a hydrotonic therapy pool, an ice fountain, a steam room, and a sauna, all designed to promote relaxation, improve circulation, and enhance overall well-being.
The spa’s collaboration with exclusive brands such as Carol Joy London and Elemental Herbology ensures that only the finest products are used in treatments. Whether you’re enjoying a traditional Maldivian massage or a cuttingedge LPG endermologie session, the Waldorf Astoria spa offers a holistic approach to wellness that rejuvenates both body and mind.
The spa is designed to harmonise with its natural surroundings, with treatments that focus on the elements of earth, water, fire, and metal.
Waldorf Astoria Maldives offers a wealth of activities for those seeking adventure, from exploring the private reef teeming with marine life to a range of water sports such as scuba diving, windsurfing, and snorkelling. The resort also features an outdoor tennis court and a padel court, allowing guests to stay active
while enjoying the stunning ocean views.
For families, the resort’s Kids Concierge Programme offers personalized attention to young guests, ensuring that children of all ages have a memorable stay. The Stars Club features a water recreation area, while Club Nova offers enriching activities for teens, making sure that younger guests are just as entertained as their parents.
The design of Waldorf Astoria Maldives is inspired by local Maldivian style and building techniques, seamlessly blending traditional elements with modern luxury. The thatched roofs and intricately designed interiors pay homage to Maldivian craftsmanship, creating a sense of place that is deeply rooted in the island’s culture. Every detail of the resort, from the architecture to the landscaping, reflects the beauty and heritage of the Maldives, offering guests an authentic and immersive experience.
Waldorf Astoria Maldives Ithaafushi is more than just a resort; it’s a destination where luxury, privacy, and personalized service converge to create an unforgettable experience. Whether you’re
lounging in your private villa, dining among the treetops at Terra, or indulging in a starlit ocean massage, every moment at Waldorf Astoria Maldives is designed to exceed your expectations. For those seeking the ultimate in luxury and exclusivity, this resort is truly in a class of its own.
The design of Waldorf Astoria Maldives is inspired by local Maldivian style and building techniques, seamlessly blending traditional elements with modern luxury.
Waldorf Astoria Maldives Ithaafushi
Passion and Leadership: Andrew Jansson’s vision for Centara Mirage Lagoon Maldives and Centara Grand Lagoon Maldives
Andrew Jansson, the Cluster General Manager of Centara Mirage Lagoon Maldives and Centara Grand Lagoon Maldives, has dedicated nearly 30 years to the hospitality industry. His journey, marked by a deep passion for travel and a commitment to leadership, has taken him across 14 different countries, each contributing to his unique approach to managing luxury properties. In an exclusive interview with Hotelier Maldives, Jansson shares his insights and vision for Centara’s new properties in the Maldives.
Jansson’s love for hospitality was sparked at a young age, influenced by his parents who worked in the airline industry. “From a very young age, I was fortunate to be able to travel and see the world,” he recalls. This early exposure to different cultures and destinations fuelled his desire to help others create their own lifelong memories. Studying in Switzerland, home to some of the world’s top hotel
schools, further ignited his passion for the industry.
In the early stages of his career, Jansson was driven by a desire to explore new places and cultures. However, as his responsibilities grew, his focus shifted towards the people he worked with. “I became more focused on the people who worked for me, so I strived to become the best leader I could be,” he explains.
Working in 14 different countries has provided Jansson with a wealth of experiences and lessons. He emphasises the importance of adapting management styles to suit different cultural contexts. “There is not one approach to management, and every situation requires its own approach,” he notes. One of his most significant learning experiences occurred in Beijing, where he realised the importance of clear communication.
It is my responsibility as a leader to ensure that my team understands me, not the other way round. Andrew Jansson
Jansson’s first impressions of the Maldives were shaped by its natural beauty. “The clarity of the water, the colour of the marine life, and the hundreds of idyllic islands are still what makes this destination so popular,” he says. Over the years, he has witnessed significant development in the country, with improved infrastructure and a wider network of suppliers. Despite these changes, the Maldives’ allure remains undiminished.
Managing properties in the Maldives presents unique challenges and opportunities. Guests often view their visit as a once-in-a-lifetime experience, setting high expectations for operators. Jansson emphasises the importance of engaging with guests from the start and understanding their needs to make their dreams come true.
As the new Cluster General Manager, Jansson aims to establish clear positioning for Centara Grand Lagoon Maldives and Centara Mirage Lagoon Maldives. “Understanding the needs of guests from different source markets and the demographics of visitors to the Maldives will enable us to stand out from the competition,” he explains. His goal is to make these properties flagship resorts, setting a blueprint for future developments across Centara’s destinations.
With this being his fourth resort management role in the Maldives, Jansson understands the importance of building a strong team. “You have to build a strong team that shares your vision and have everybody working towards a common goal,” he says. He believes that maintaining a positive energy and using it to motivate the team is crucial for overcoming challenges, especially in pre-opening projects.
Centara Mirage Lagoon Maldives, set to open on November 1, 2024, will be an underwater worldthemed paradise featuring an outdoor water park, a kid-friendly Candy Spa, family-sized villas, and a range of restaurants and activities. This concept aims to reaffirm Centara’s position as a leading family-focused hotel group.
The neighbouring Centara Grand Lagoon Maldives, opening in February 2025, will offer refined, Thai-inspired experiences focusing on wellness and gastronomy. With spacious accommodations, private beaches, and breathtaking ocean views, this resort will cater to guests seeking a more luxurious experience.
Jansson acknowledges the need for destinations to evolve and adapt to changing traveller trends. The Maldives, once synonymous with luxury, now caters to a diverse range of travellers. Centara’s varied portfolio, including the family-friendly Centara Grand Island Resort & Spa and the adults-only Centara Ras Fushi Resort, allows it to cater to different segments of the market.
Centara’s unique style of Thai-inspired, familycentric hospitality sets it apart in the Maldives’ hospitality sector. With four distinct resorts in the country, Centara is one of the leading hotel operators, allowing it to streamline operations and improve sustainability.
Jansson sees the Maldives evolving from a destination primarily for honeymoons and romantic vacations to one that offers options for a diverse range of travellers. With its four distinct resorts, Centara is playing a significant role in this transformation, providing greater choice to a wider range of customer segments. “We look forward to welcoming a new generation of families, friends, and couples who may never have experienced the Maldives before,” he says.
Reflecting on his extensive career, Jansson describes his journey in the hospitality industry as one of growth and maturation. “I am proud
of my legacy and like to think that I have helped to inspire my staff, many of whom have gone on to achieve executive roles,” he shares. His dedication to creating lifelong memories for guests from around the world is a testament to his passion for hospitality.
With its unique blend of family-friendly activities, luxurious accommodations, and world-class dining, Centara Mirage Lagoon Maldives and is set to become a premier destination for families seeking an unforgettable tropical vacation. As Jansson aptly puts it, “This intuitive concept will reaffirm Centara’s position as a leading family-focused hotel group, while creating an exciting new option for parents seeking a tropical family vacation in the Maldives.”
Harshal Kumar Wins Chef of the Year at Hotelier Maldives Awards 2024
Hotelier Maldives Awards 2024 recognized Harshal Kumar, the Cluster Executive Chef for Hurawalhi Island Resort & Kudadoo Maldives
Private Island, with the prestigious Chef of the Year accolade. Amidst the mesmerizing waters and breathtaking vistas of the Maldives, Harshal stood as a beacon of culinary prowess, honored for his outstanding contributions to the culinary world.
Harshal has embarked on an exceptional culinary journey characterized by innovation and excellence, shaped by years of dedicated expertise in the field. From his humble beginnings to international acclaim, Harshal’s passion for culinary artistry has propelled him to the forefront of gastronomic innovation.
Throughout his career, Harshal has garnered numerous accolades, including being a gold medalist in the South American
Chef Competition and representing the Chef’s Culinary Forum of WACS.
Additionally, his culinary talents have earned him global recognition, with notable collaborations alongside renowned chefs such as Australian celebrity chef Luke Mangan and Michelin-starred chef Dominik Kappelar.
Notable highlights of Harshal’s journey include his tenure with Gordon Ramsay for his pop up restaurant, Bread Street Kitchen, at Amilla Fushi Maldives, where he redefined culinary experiences and elevated dining to new heights.
Reflecting on his remarkable achievement, Harshal Kumar expressed his gratitude, stating, “I am truly honored and deeply grateful to receive the Chef of the Year award from Hotelier Maldives 2024. This award is a testament to the unwavering support of my team and brings me renewed motivation to embark on new culinary ventures. Each dish I create tells a story, and winning Chef of the Year is another chapter in the book of my culinary journey.”
As Executive Chef, Harshal is poised to curate exceptional menus for the most breathtaking undersea restaurant in the Maldives and oversee culinary operations at both Kudadoo and Hurawalhi. His dedication to culinary excellence and passion for creating unforgettable dining experiences will undoubtedly elevate the guest experience to unprecedented heights.
Nestled amidst the pristine beauty of the Maldives, Hurawalhi Island Resort and Kudadoo Maldives Private Island offer unparalleled luxury and tranquility. With pristine lagoons and powdery white sandy beaches, these resorts provide the perfect backdrop for unforgettable holiday experiences.
This recognition not only honors Harshal
Kumar’s culinary mastery but also underscores the exceptional dining experiences available at both Hurawalhi and Kudadoo. The Hotelier Maldives Awards 2024, encompassing 21 general categories including housekeeping, engineering, food and beverage, spa and wellness, sales and marketing, among others, provided a platform to recognize outstanding individuals across various departments who have showcased excellence, innovation, and dedication in their respective fields.
Judging was conducted through a combination of public vote and expert panel evaluation, considering performance, achievements, customer feedback, and social responsibility. As we celebrate Harshal’s remarkable achievement, we extend an invitation to guests to embark on a culinary journey unlike any other at Hurawalhi and Kudadoo, where each meal is a unique experience crafted with passion and creativity.
Struggles of Maldivian
Airline: Time to let
Private Airlines Soar?
As the flag carrier and national airline of the Maldives, Maldivian has long been a symbol of national pride, connecting the scattered islands of the archipelago and serving as a gateway to the world. However, beneath the surface of this emblematic role lies a harsh reality: Maldivian has consistently struggled to operate profitably, raising questions about its sustainability and the need for a shift in the country’s aviation policy.
Maldivian, operated by Island Aviation Services Limited (IASL), has been in operation since 2000, initially providing domestic flights before expanding to international routes. Despite its expansion, the airline has faced mounting financial challenges. According to a report by the Maldives Auditor-General, the airline owed the Maldives Airports Company (MACL) MVR 351.6 million (USD 22.8 million) in unpaid fees as of December 31, 2021. This debt, accumulated over several years, highlights the ongoing financial instability of the airline. The bulk of this debt was incurred during the COVID-19 pandemic, a period that severely impacted global aviation.
Despite a brief period of profitability in early 2023, where Maldivian posted a net profit of MVR 10.74 million, the airline’s financial health remains precarious. The company’s quick ratio, cash ratio, and current ratio all indicate a fragile financial state, with significant outstanding debts and reliance on government subsidies. Critics argue that these subsidies allow Maldivian to offer airfares at rates that are not sustainable without government support, thereby distorting the market and stifling competition. These issues stem from various factors, including the high operational costs associated with serving the dispersed islands of the Maldives, stiff competition from other airlines, and the financial burden of maintaining an aging fleet.
An aviation specialist, who has closely studied the Maldivian aviation sector but wishes to remain anonymous, explains, “The Maldivian airline market is unique due to its geography, but that uniqueness comes with significant costs. The operational expenses are high, and the
demand, while steady, is not enough to offset these costs. This makes it difficult for a stateowned entity like Maldivian to operate profitably, especially when competing with private airlines that can be more flexible and cost-efficient.”
One of the key reasons Maldivian has managed to continue operations despite its financial losses is government subsidies. These subsidies are intended to ensure connectivity between the islands and to maintain a national airline that reflects the country’s sovereignty. However, the reliance on these subsidies has led to a debate about whether it is sustainable for the government to continue pouring money into an unprofitable venture.
An economist specialising in the Maldives notes, “Subsidies are a double-edged sword. On one hand, they help maintain services that are crucial for the nation. On the other hand, they can create a dependency that discourages efficiency and innovation. In the case of Maldivian, these subsidies are propping up an airline that, under normal market conditions, would need to drastically change its operations to survive.”
There is also an argument that a national carrier can justify running at a loss if it contributes significantly to the overall economy. By bringing more tourists into the country who then spend on hotels, resorts, and other sectors, the economy as a whole could profit. Moreover, having a national airline gives the government some leverage in regulating what foreign airlines charge for routes to the Maldives, which could increase overall demand for the destination. However, using these subsidies to drive out competition by cutting private operators’ throats is destructive. If private domestic airlines were allowed to turn a decent profit, they could expand operations, invest in better services, and offer more competitive salaries to staff, which would ultimately benefit the entire industry.
One of the critical challenges facing Maldivian is its limited reach to destinations that significantly contribute to the Maldives’ tourism sector,
particularly in Europe. Despite being the national airline, Maldivian has been unable to establish routes to any European cities, which are vital sources of inbound tourism. This limitation is a significant disadvantage in a country where tourism accounts for a large portion of the GDP.
The aviation specialist points out, “The inability of Maldivian to connect directly to key markets in Europe means that the airline is missing out on a substantial revenue stream. European tourists, who make up a large percentage of visitors to the Maldives, often have to rely on other carriers to reach the country. This not only impacts Maldivian’s profitability but also diminishes its role as a national carrier in promoting the Maldives abroad.”
In the absence of direct flights from Maldivian, regional airlines like those from neighbouring countries have capitalised on the opportunity.
These airlines offer convenient connections to the Maldives from various parts of Europe and Asia, effectively filling the gap left by Maldivian. Some regional airlines have established themselves as key players in bringing tourists to the Maldives, often offering competitive prices and attractive packages that include seamless connections through their home hubs.
The economist notes, “Regional airlines are stepping in where Maldivian cannot. They are not only capturing a significant share of the market but are also enhancing their brand presence in key tourism markets. This is something that Maldivian, as the national carrier, should be leading but has so far failed to do.”
This reliance on foreign carriers to bring tourists to the Maldives underscores the missed opportunities for Maldivian. If the airline could establish itself in these crucial markets, it would not only boost its revenues but also strengthen its position as a carrier that truly represents the Maldives on the global stage. However, without the capability to do so, Maldivian continues to struggle, while regional competitors benefit from the increasing demand for travel to the Maldives.
Additionally, the presence of a heavily subsidised national airline has implications for private carriers in the Maldives. Private airlines often find themselves at a disadvantage when competing against a state-backed entity.
This has led to a stifling of competition, which could otherwise lead to better services and more competitive pricing for consumers.
The aviation specialist adds, “Private airlines in the Maldives have the potential to thrive, but they face significant challenges due to the dominance of Maldivian. If the government were to create a more level playing field, we could see a surge in private sector innovation and investment, which would ultimately benefit consumers and the economy as a whole.”
There is also a case for providing local airlines incentives to fly to certain domestic airports, instead of heavily subsidising Maldivian to operate all domestic routes. If other domestic airlines were given such incentives, the overall cost to passengers would likely decrease, and customer service would improve as airlines compete to provide a better experience. A competitive environment could also lead to more efficient operations and expanded services.
The inability of Maldivian to connect directly to key markets in Europe means that the airline is missing out on a substantial revenue stream. European tourists, who make up a large percentage of visitors to the Maldives, often have to rely on other carriers to reach the country.
Given the ongoing financial struggles of Maldivian and the potential benefits of allowing private airlines to flourish, there is a growing call for the government to reconsider its aviation policy. This would involve reducing or eliminating subsidies for Maldivian, encouraging private investment in the aviation sector, and creating a regulatory environment that promotes fair competition.
The economist suggests, “The government needs
to rethink its approach. Instead of focusing on maintaining a national airline at any cost, the focus should be on ensuring that the aviation sector as a whole is healthy and competitive. This might mean letting go of Maldivian or significantly restructuring it to operate on a more commercial basis.”
A more liberalised aviation sector in the Maldives could have several benefits. First and foremost, it could lead to better services and more options for travellers. Private airlines, driven by profit motives, are more likely to innovate and improve their services to attract customers. This could result in more frequent flights, better connectivity, and enhanced in-flight experiences.
Secondly, a competitive aviation market could lead to lower prices. Without the burden of maintaining an unprofitable national carrier, the government could redirect resources to other critical areas, while consumers would benefit from the lower prices that typically result from healthy competition.
Lastly, a thriving private aviation sector could contribute to the overall economy by creating jobs, attracting investment, and boosting tourism. The Maldives, with its dependence on tourism, would benefit greatly from a robust and efficient aviation sector that can meet the demands of both domestic and international travellers.
The challenges facing Maldivian are not unique
to the Maldives. Many national airlines around the world have struggled to remain profitable in the face of rising costs and competition. However, the solution may not lie in continuing to subsidise an unsustainable operation. Instead, the government should consider opening up the market to private airlines, which have the potential to bring about the necessary innovation and efficiency.
As the aviation specialist concludes, “The Maldives has a unique opportunity to redefine its aviation sector. By allowing private airlines to compete on a level playing field, the country can ensure that its connectivity needs are met in a sustainable and economically viable way.”
The time has come for the Maldivian government to make a difficult but necessary decision. By reducing its involvement in the airline industry and allowing the private sector to take the lead, the Maldives can create a more dynamic and competitive aviation market that benefits everyone.
Unwrap the Magic of the Season with Pulse Hotels & Resorts
This festive season, Pulse Hotels & Resorts invites you to experience extraordinary celebrations across three of their stunning properties— Kandima Maldives, Nova Maldives, and The Nautilus Maldives. Each destination offers a uniquely enchanting experience thoughtfully designed to suit its specific target audience.
From the dynamic Fire & Ice Celebration at Kandima, where natural elements converge in a dazzling display, to Nova’s Supernova Festive Season, a celebration inspired by the wonders of the cosmos. For those seeking an ultra-luxury experience, The Nautilus presents Tales from the Golden Hour, promising intimate and memorable moments.
Kandima – Celebrating The Elements
Kandima invites guests to experience a magical holiday season like no other, where the elements of fire and ice come together in a spectacular
celebration from 22nd December 2024 to 7th January 2025. Kids will delight in the Fire and Ice Kids Party, while adults can master cocktail crafting at the Fire and Ice Cocktail Mixology Class, and even immerse themselves in the Frozen Glow Party. For relaxation, the Fire and Ice spa treatments at Eskape Spa offer a rejuvenating retreat, balancing warmth and coolness.
Families can enjoy a range of creative and funfilled activities, from a thrilling paddle boat race to decorating gingerbread houses and meeting Santa Claus. A cosy hot chocolate station and a movie night under the stars complete the festive experience, ensuring magical memories for all ages. The New Year’s Eve celebration is the highlight, beginning with a lavish gala dinner buffet and culminating in a stunning fireworks display at Smoked Beach. The festivities continue with a late-night buffet and a relaxing New Year Brunch,
before wrapping up with the Fire and Ice New Year Show, welcoming 2025 with style and flair.
Nova – Exploring Supernova
This festive season, Nova welcomes travellers to experience the Supernova Festive Season, a celestial celebration that runs from 21st December 2024 to 7th January 2025. Guests can immerse themselves in a tranquil yet vibrant atmosphere, where the beauty of the cosmos is reflected in the pristine surroundings of Nova’s serene island. From cosmic-inspired activities to luxurious indulgences, the festive period promises an array of soul-soothing experiences that celebrate the magic of the universe and the spirit of togetherness.
Highlights of the season include the Celestial Seas adventures, where guests can dive into the ethereal underwater world of the South Ari Atoll
through cosmic nighttime snorkelling and dive experiences. For those seeking relaxation, Nova’s overwater EsKape Spa offers the Festive Special –Stellar Spa Rejuvenation, merging ocean rhythms with ancient wisdom to provide interstellar bliss. Culinary delights are also in abundance, with special festive menus at Mizu and Flames and a once-in-a-lifetime sandbank dining experience under the stars, where guests can savour gourmet dishes while surrounded by the Indian Ocean.
Nova’s festive offerings are carefully curated to create soulful and memorable moments. Guests can enjoy private stargazing sandbank trips, astro experiences, and night-time fluoro snorkelling, as well as tea ceremonies, live music performances, and outdoor movie nights under the starlit sky.
The Nautilus - Tales from the Golden Hour
The Nautilus is set to celebrate this festive season, combining ultra-luxury hospitality and the free-spirited charm of Tales from the Golden Hour. This festive season, guests at The Nautilus can experience a magical blend of unscripted dining, intimate celebrations, and ultra-luxe bohemian-style New Year festivities. Whether toasting to the setting sun, sharing stories by the bonfire, or dancing under the stars, each moment at The Nautilus promises to be filled with golden details and transformative memories.
The Nautilus will host glowing Christmas celebrations, including a candlelit Christmas Eve
Gala Dinner and a special visit from Santa Claus at Naiboli beach. The New Year’s Eve Bash will be an ultra-luxe bohemian affair, beginning with a golden hour cocktail party on a deserted private island, followed by a lavish dinner extravaganza under the stars, curated live music, and a spectacular fireworks display. The Nautilus’s guests can also indulge in transformative spa rituals, such as the Serenity of Twilight Aerial Yoga and the Butterfly Transformation Ritual, ensuring a festive season of relaxation and rejuvenation. Whether seeking romance, solitude, or family togetherness, The Nautilus promises golden memories for all.
The Clap Trap: Why Inner Validation Trumps External Applause
Why we chase external approval, how it leaves us largely empty, and how we can break free from the validation game.
We live in a world obsessed with applause.
From the thunderous applause in a crowded auditorium to the dopamine rush of social media “likes,” validation seems to be the universal denomination against which we measure ourselves, our success, and our lives.
We spend countless hours crafting facades, chasing achievements, and yearning for that external pat on the back. But amidst this relentless pursuit, a crucial question arises:
Why do we prioritize the fleeting echo of applause over the quiet, unwavering approval of our own conscience? This is an exploration of that very question from a psychological and philosophical point of view.
The Psychology of Applause-Seeking
Psychologically, our desire for applauseseeking stems from our inherent social nature. We are social creatures—and being social creatures—we crave connection, belonging, and acceptance from those we love, admire, and consider as our in-groups.
Our early experiences and upbringing further shape this need.
When our actions are met with praise, approval, or encouragement during childhood, it reinforces positive behaviors and fosters a sense of self-worth.
At the same time, it triggers the release of dopamine—a neurotransmitter associated with pleasure and reward, creating a selfperpetuating reinforcement loop. This positive reinforcement loop, much like cumulative causation in economics and development geography, conditions us to seek further praise and approval from others, resulting in an unwholesome and insatiable dependence on external validation well into our adulthood.
Conversely, a lack of validation in our formative years can leave us feeling insecure, condemning us to seek external approval to fill an internal void constantly.
Social media has become a breeding ground for this validation-seeking behavior, especially of the latter type, from the latter camp.
The carefully curated online persona is, more often than not, a manifestation of this phenomenon—the “When you are not fed love on a silver spoon, you learn to lick it off knives” phenomenon we were warned of by the Australian poet Lauren Eden, albeit in a different form.
We meticulously edit photos, craft witty captions, and strategically post content—all in a desperate
bid to garner the digital equivalent of applause in the form of likes, comments, saves, and shares. However, these external sources of validation are, by their very nature, fleeting and fickle. They offer a temporary high but fail to provide the lasting sense of self-worth we truly crave.
Worse still, such relentless pursuit of external validation can be detrimental to our mental well-being. Studies have repeatedly shown a correlation between excessive social media use and feelings of inadequacy, anxiety, and depression that we can no longer afford to ignore.
In the workplace, the need for approval— and fear of disapproval—can stifle creativity and lead to conformity.
It is precisely what happens when we find ourselves constantly editing our behavior to fit into pre-defined molds and to be at one with the crowd. And unless we become more aware of our inherent tendencies and work to mitigate them, there will be nothing left to celebrate or to marvel at our individuality.
That alone should give us pause.
The Philosophy of Self-Worth
From a philosophical perspective, the quest for external validation invariably raises questions about the source of meaning and purpose.
And we can trace it to the philosophical musings of antiquity, where the self was examined under the introspective lens of existence: Are we living to please others, or are we living to fulfill a deeper sense of purpose inherent within ourselves?
Great philosophers like Socrates and Immanuel Kant emphasized the importance of introspection and self-knowledge, urging us to turn inward for true validation. Socrates famously implored us to “Know thyself,” believing that true happiness lies in understanding our own values and living authentically according to them.
For them, the pursuit of external validation is a flawed approach to living a meaningful life.
True validation, they argued, comes from aligning our actions with our own moral compass and living a life true to our authentic selves and core values.
Consider the historical figures who revolutionized the world. They were not driven by the applause of the masses, but by an internal conviction and a desire they could not easily shake to make a positive impact and to push humanity forward.
Galileo Galilei challenged the prevailing geocentric model of the universe despite facing societal disapproval. Martin Luther King Jr. fought for racial equality in the face of immense opposition. Nelson Mandela tirelessly fought against the oppressive system of apartheid in South Africa, enduring years of imprisonment for his beliefs.
These individuals found their validation not in the cheers of the crowd, but in the quiet approval of their own conscience.
It is as though they internalized the words of the Roman emperor Marcus Aurelius, “Waste no more time arguing about what a good man should be” and focused much, if not all, of their physical, emotional and creative energy of their tumultuous lives on being one instead.
Similarly, Stoic philosophers like Epictetus argued that the only things truly under our control are our thoughts and actions. External circumstances, they maintained—including the opinions of others—are beyond our control.
Therefore, to find peace and fulfillment, we must focus on aligning our actions with our own moral compass and the rational acknowledgement of our inherent value, not the ever-shifting winds of external approval.
Yet, the journey to recognizing our selfworth is fraught with challenges.
It demands introspection, the courage to confront our imperfections, and the wisdom to appreciate our unique contributions to the world, however small and pedestrian they may seem. It requires the mental and emotional fortitude to eschew the fleeting, ephemeral rewards of external validation in favor of an enduring, long-lasting self-respect.
The tension between external validation and self-acceptance is a pervasive human struggle.
Society’s accolades may be intoxicating, but they are ephemeral—and no match for true fulfillment that stems from an unwavering sense of self-worth, cultivated in the quiet chambers of our own minds.
Thus, as we navigate the labyrinth of life, let us seek not the applause of the crowd, but the quiet approval of the self.
Let us, as ancient Roman philosopher Seneca wrote to his friend Lucilius some 2,000 years ago, learn to “pull (ourselves) from empty pursuits” and channel it on going inward instead.
For in the end, it is our own measure of self-worth that will give credence and meaning to our lives and lead us to a place where we can stand tall, not before an audience, but before ourselves.
About Athif
Athif is the Learning and Development Manager at Sun Siyam Iru Veli, Maldives. Athif has more than thirteen years of experience in the hospitality industry working for some of the most prestigious brands in the Maldives including One&Only Reethi Rah, Maldives and LUX* South Ari Atoll, Maldives. Beyond his professional life, Athif is an ultrarunner who pushes his physical limits. He’s also a thinker and speaker who shares his ideas through writing and speaking, blending ideas from philosophy and psychology. His writings delve into motivation, leadership, and personal growth, often touching on the complexities of human behavior and the search for purpose, meaning, and purposeful meaning.
Women in Hospitality: Alma Afzal, Oaga
Art Resort
Alma Afzal, the dynamic Marketing and PR Assistant Manager at Oaga Art Resort, Maldives, embodies innovation and creativity in the hospitality industry. Her journey into this realm was marked by a fortuitous blend of passion and curiosity, leading her to discover her true calling amidst the idyllic backdrop of the Maldives.
Born and raised with an innate curiosity for the world around her, Alma’s journey into hospitality wasn’t a linear one. Initially pursuing a path in law studies, she soon realized her heart lay elsewhere. “Hospitality wasn’t my first career choice,” Alma admits. “After completing a year of law studies, I shifted my focus to marketing, drawn by its dynamic nature and the potential for creative expression.”
It was during an internship at a resort’s marketing department that Alma’s fascination with
hospitality began to blossom. “I was intrigued by how hospitality marketing differed from its corporate counterpart,” she recalls. “The emphasis on creating memorable experiences and forging genuine connections resonated deeply with me.”
Alma’s journey eventually led her to Oaga Art Resort during its pre-opening phase. Enthralled by its unique blend of hospitality and artistry, she was compelled to explore further. “The resort’s ethos deeply resonated with me,” Alma reflects. “It allowed me to combine my passion for creating exceptional experiences with my love for culture and creativity.”
In her role as Marketing and PR Assistant Manager, Alma spearheads strategies that not only promote the resort but also foster meaningful connections with guests. “At Oaga Art Resort, we believe in offering a unique experience grounded in personalized interactions and human connections,” she explains. Through a blend of digital marketing initiatives, social media collaborations, and traditional media outreach, Alma and her team spotlight the resort’s seamless fusion of hospitality and artistry.
“We have embraced digital marketing channels such as search engine optimization and targeted social media advertising to expand our reach,” Alma elaborates. “Collaborations with influencers and content creators have also proven instrumental in amplifying our message and attracting new guests to our resort.”
Alma emphasizes the importance of incorporating art and cultural elements into the guest experience. “It’s crucial for hospitality businesses to showcase the rich heritage of their destinations,” she asserts. At Oaga Art Resort, this ethos is woven into every aspect of the guest experience, from local artwork adorning the villas to curated exhibitions at the Suvāsthi Art & Retail Gallery.
“Our commitment to incorporating cultural elements goes beyond aesthetics,” Alma explains. “We prioritize empowering locals to share their stories and traditions with guests, fostering genuine connections and deeper cultural immersion.”
Challenges are inevitable in any leadership role, yet Alma approaches them with resilience and teamwork. “We collaborate to overcome obstacles,” she states. “Clear communication and alignment with the resort’s objectives are key.”
As a woman in a leadership role, Alma is passionate about advocating for gender diversity in the industry. “Creating avenues for women to thrive and excel is essential,” she affirms. Alma encourages aspiring female professionals to seek mentors, network, and advocate for themselves fearlessly.
Looking ahead, Alma sees personalized experiences, immersive storytelling, and sustainability as pivotal trends in hospitality marketing. At Oaga Art Resort, they’re not just trends—they’re integral to the guest experience. Through data-driven insights, captivating narratives, and a steadfast commitment to sustainability, Alma and her team are redefining hospitality.
“Incorporating personalized experiences, immersive storytelling, and sustainability practices into our marketing efforts allows us to create unforgettable experiences for our guests,” Alma explains. “By offering our guests a unique, immersive, and sustainable experience, we hope to continue pushing the boundaries of hospitality.”
In Alma Afzal’s vision, Oaga Art Resort stands as a testament to innovation and creativity, inviting guests to embark on a journey where every moment is infused with artistry, culture, and unparalleled hospitality.
Women in Hospitality: Alma Afzal
OBLU NATURE
Helengeli’s Hassan Ahmed: Managing Hospitality Finances
In the vibrant world of hospitality, where guest experiences are meticulously crafted and curated, the role of finance often remains behind the scenes. Yet, it is the financial backbone that ensures smooth operations, the successful execution of projects, and the overall profitability of a resort. Hassan Ahmed, the Financial Controller at OBLU NATURE Helengeli by Sentido, is one of the key figures responsible for steering the resort’s financial course. With a career journey rooted in a passion for numbers and a drive to excel in the dynamic environment of resort management, Hassan’s story is a testament to the significant impact that finance professionals can have in the hospitality industry.
Hassan Ahmed’s journey into the world of hospitality finance began with a foundation in accounting, a field that had intrigued him since his school days. “I’ve always had an interest
in accounting. Even during school, I pursued studies in the commerce stream,” Hassan recalls. His career started at an audit firm in Malé, where he gained valuable experience in the fundamentals of finance. However, it wasn’t long before Hassan felt the pull of the resort environment, a setting he found both challenging and rewarding. “I always had a desire to work in a resort environment. The idea of interacting with people from diverse cultures in a challenging yet rewarding setting really appealed to me.”
This desire led him to Makunudhoo, where he took on a junior role in the accounting department. His time at Makunudhoo marked the beginning of a journey that would see him rise through the ranks in the finance departments of some of the Maldives’ most prestigious resorts.
Following his initial experience at Makunudhoo, Hassan transitioned to Jumeirah Dhevanafushi, where he worked as a Finance Assistant for a year and a half. This role provided him with deeper insights into the financial workings of a luxury resort. In 2015, a significant opportunity came his way when he joined the pre-opening team at Helengeli as an Accountant. It was here that Hassan’s career truly began to take off. “During my time here, I was promoted to Chief Accountant,” he shares. His promotion was a testament to his hard work and dedication, qualities that would continue to define his career.
In 2019, Hassan took on another exciting challenge by joining the pre-opening team at VARU by Atmosphere as an Assistant Financial Controller. His experience in pre-opening operations, which he had honed at Helengeli, proved invaluable. “Following Atmosphere’s take-over of Bolifushi, I brought my preopening experience from two resorts to this new and exciting challenge as reopening it as THE OZEN RESERVE BOLIFUSHI,” he explains.
Working in pre-opening operations is no small
feat. It requires meticulous planning, the ability to work under tight deadlines, and a great deal of multitasking. “Pre-opening is an intense and fast-paced experience. We work under tight deadlines to ensure the resort opens on time,” Hassan says. He describes the experience as one that requires a forward-thinking approach, particularly in the finance department. “In finance, our focus begins with securing daily capital and planning for operational needs. It’s an engaging process where we have to think ahead about everything—from guest supplies and branding elements to ensuring we have enough stock.”
I always had a desire to work in a resort environment. The idea of interacting with people from diverse cultures in a challenging yet rewarding setting really appealed to me.
Hassan Ahmed, Financial Controller at OBLU NATURE Helengeli
Hassan’s role in pre-opening operations has given him a unique perspective on the complexities involved in launching a new resort. From securing capital to managing procurement, he has been at the forefront of ensuring that everything is in place for a successful opening.
In addition to his pre-opening experience, Hassan was also deeply involved in the recent relaunch project at OBLU NATURE Helengeli by Sentido. This project presented a different set of challenges, particularly in the context of the COVID-19 pandemic. “The relaunch was the first major project I undertook, and it was a tremendous learning experience,” Hassan reflects. He gained valuable insights into project planning and financial management, learning to navigate the intricacies of managing project finances and handling vendor payments during a period of global uncertainty.
OBLU NATURE Helengeli’s Hassan Ahmed
The refurbishment not only enhanced the resort’s offerings but also provided Hassan with an opportunity to grow professionally. “Managing procurement, bringing in goods, and coordinating their arrival and unloading were very key tasks,” he says, adding that the experience taught him how to balance the immediate needs of a project with long-term financial planning.
A year after the refurbishment, OBLU NATURE Helengeli by Sentido has undergone significant changes that have elevated the guest experience. The addition of water villas, new dining venues, and refurbished rooms are just a few of the enhancements that have set the resort apart from others. “These improvements have significantly enhanced the guest experience and differentiated our resort from others,” Hassan notes with pride.
For Hassan, the most rewarding aspect of his role is seeing the tangible results of the financial
strategies he helps to implement. “Managing cash flow is one of the most key aspects of finance in hospitality, but achieving our goals with the collaboration of all department heads, General Managers, and team members is exhilarating.”
The systems and processes at Atmosphere Core allow finance professionals to be more involved in daily activities and guest interactions.
Hassan Ahmed, Financial Controller at OBLU NATURE Helengeli
Reflecting on his career, Hassan offers valuable advice to young people interested in joining the finance and hospitality industry. “Many people assume that finance roles are confined to the back office, but working in a resort offers a much
broader experience,” he says. He emphasises the importance of choosing a reputable company, highlighting Atmosphere’s strong support system as a key factor in his own career development. “The systems and processes at Atmosphere Core allow finance professionals to be more involved in daily activities and guest interactions. Plus, the industry now offers competitive pay, making it even more attractive.”
Hassan’s role is dynamic, requiring constant communication and collaboration. His typical day involves management briefings, meetings with department heads, and even interactions with guests. It’s a role that keeps him engaged and allows him to make a meaningful impact on the resort’s operations.
As he looks back on his career, Hassan is quick to express his gratitude to those who have supported him along the way, especially his family and colleagues. “I want to express my gratitude to my family and the senior management at Atmosphere Core. Their support over the past nine years has been instrumental in my career growth. I want
to specifically thank Srikanth, Salil, Dhilip, and Sasika for their contributions and support.”
Hassan Ahmed’s journey from a junior accountant in Malé to the Financial Controller at OBLU NATURE Helengeli by Sentido is a story of dedication, hard work, and the willingness to embrace new challenges. His experiences highlight the critical role that finance professionals play in the hospitality industry, ensuring that resorts not only operate smoothly but also continue to thrive in an increasingly competitive market. For Hassan, the journey is far from over, and with his passion for finance and hospitality, the future looks bright.
OBLU NATURE Helengeli’s Hassan Ahmed
Resort Manager Manas Panda: Navigating Hospitality
Experiences at OBLU NATURE
Helengeli
The journey from a wide-eyed graduate to the helm of a resort nestled in the serene islands of the Maldives is not a path walked by many. For Manas Panda, Resort Manager at OBLU NATURE Helengeli by Sentido, this journey was ignited by an unexpected spark during a simple educational tour. As he reflects on the pivotal moments and challenges that have shaped his career, his story emerges as one of determination, passion, and an unwavering commitment to excellence in the hospitality industry.
Manas Panda’s introduction to the world of hospitality was serendipitous yet transformative. “My passion for the hospitality industry was ignited during a local tour in the city with my childhood friends,” he recalls. The group had visited a hotel where the staff’s dedication to creating a memorable experience left an indelible mark on him. The General Manager’s eloquent speech
and the staff’s attention to detail captivated him, inspiring a shift in his career trajectory.
Despite clearing the Joint Entrance Exams for Engineering and Pharmacy with impressive ranks, Manas chose to pursue a B.Sc. in Hotel Management. “That day’s speech and the temperament of the General Manager made me reconsider my path,” he shares. This decision marked the beginning of a career that would span over two decades, filled with both triumphs and trials.
As Resort Manager at OBLU NATURE Helengeli by Sentido, Manas is responsible for a myriad of tasks that go beyond the day-to-day operations of the resort. His role encompasses staff management, strategic planning, and ensuring that the resort consistently delivers exceptional guest experiences. “Stepping into the role of a Resort Manager is multifaceted,” he explains. “It requires balancing immediate problem-solving with a long-term vision for the resort’s success.”
For Manas, the most rewarding aspect of his role is the respect and recognition he has earned from both industry peers and guests. “What I have achieved so far is certainly the respect from many established people and their inspirations, along with splendid reviews from guests,” he says with humility. These accolades are not just personal triumphs but also reflect the collective efforts of the teams he has led over the years.
Manas’s career has not been without its challenges. One of the most harrowing experiences was surviving the 26/11 Mumbai attacks while working at a hotel in the city. “It took me a month to overcome the memories of that massacre,” he recalls. Yet, his nevergive-up attitude and positive thinking helped him move forward. This resilience is a recurring theme in Manas’s career, driving him to face each challenge head-on.
Another significant challenge was gaining admission to the Oberoi School of Learning & Development, a prestigious institution for hospitality management. Coming from a simple background, Manas initially struggled with the rigorous norms. However, with mentorship and exposure to industry leaders, he developed the skills necessary to excel, eventually becoming one of the first to complete the Executive Development Program (EDP) at the renowned institution.
Manas’s approach to leadership is grounded in the development of his team members. He believes
in empowering individuals, fostering a culture of trust, and providing timely feedback. “One mathematical approach I keep is that TRUST equals SPEED at the workplace,” he says. By streamlining processes, setting clear goals, and offering constructive feedback, Manas ensures that his team operates efficiently and harmoniously.
His leadership philosophy is also deeply influenced by the core values of his company, which emphasise the “Joy of Giving.” This principle, along with the company’s All-Inclusive Plan based on the 3-Cs—Consistent, Creative, and Curative—guides Manas in creating a work environment where both guests and staff feel valued and respected.
In an industry as dynamic as hospitality, staying ahead of trends is crucial. Manas attributes his success in this area to strategic learning, networking, and adaptability. “We ACE it,” he says, referring to the process of Anticipating, Crafting, and Elevating scenarios to stay ahead in the game. By leveraging feedback systems and conducting thorough Root Cause Analysis (RCA), Manas continuously enhances guest experiences.
Sustainability is another cornerstone of his work ethic. Under his leadership, OBLU NATURE Helengeli by Sentido has implemented several initiatives, including solar power generation, reusable glass bottles, and extensive recycling programmes. “We are contributing to reducing the carbon footprint of the zone,”
he notes. These efforts not only align with global sustainability goals but also enrich the local environment and community.
Under Manas’s leadership, OBLU NATURE Helengeli by Sentido has implemented several initiatives, including solar power generation, reusable glass bottles, and extensive recycling programmes.
Throughout his career, Manas has been fortunate to receive guidance from several mentors, including his parents and leaders within the hospitality industry, especially at Atmosphere Core. These mentors have played a pivotal role in shaping his professional journey. Today, he pays it forward by encouraging his team members to develop multi-skills and to remain versatile in their roles. “If I see the potential and aptitude in someone, they are up in the race for sure,” he says.
Maintaining a healthy work-life balance is a challenge for many professionals, and Manas is no exception. However, he has developed strategies to manage his time effectively, allowing him to stay focused at work while also dedicating time to fitness and relaxation. “I apply the ‘Four Quadrant method’—the Urgent vs. Important Matrix for task planning,” he explains. This approach helps him prioritise tasks and delegate responsibilities, ensuring that both his
professional and personal lives are well-balanced.
Manas remains optimistic about the future of the hospitality industry, despite the challenges posed by global events and regional issues like extreme weather. He emphasises the importance of safety, affordability, and accessibility in ensuring the industry’s resilience. “I am sure we will successfully bring back the focus and certainly turn around in reviving the footfalls to achieve new milestones,” he affirms.
Among the many achievements in his career, one stands out as particularly significant. Manas was instrumental in the successful launch of two new all-inclusive resorts in the Maldives during the COVID-19 pandemic—OBLU SELECT Lobigili and OBLU XPEREINCE Ailafushi with Atmosphere Core. “It’s an extremely challenging project, but without losing our determination and hope, we managed to launch it in 2022,” he recounts with pride.
For those starting out in the hospitality industry, Manas offers sage advice: “Take advantage of professional development opportunities, network strategically, and focus on skill development.” He also stresses the importance of seeking mentorship, maintaining a never-give-up attitude, and staying passionate about one’s work. “Work harder and tramp for 10-15 years from the start without keeping any expectations,” he advises. “At the end, trust that the next 20 years will be rewarding with graceful results coming your way.”
Manas Panda’s journey in the hospitality industry is a testament to the power of perseverance, passion, and continuous learning. As he continues to lead OBLU NATURE Helengeli by Sentido, his story serves as an inspiration for both seasoned professionals and newcomers to the industry.
CELERBATES
ALIA is a monument of visionary leadership, unfaltering dedication, and a legacy of commitment in the Maldives. Marking its 60th anniversary in 2024, it was founded by the late chairman Mr. Ali Abdulla in 1964. From its humble beginning as a carpentry business, ALIA has grown into a multi-faceted enterprise that has influenced several sectors nationwide. From pioneering the construction of multi-story buildings and some of the best resorts in Maldives to introducing modern hardware, timber and other products, ALIA has remained at the forefront.
Mr. Atho Ali and Mr. Alau Ali at the helm as Executive directors, create exciting opportunities for the employees, who provide exceptional and unparalleled services to the customers. Since inception, Alia has constantly been venturing into lasting partnerships, diversifying its portfolio. With an unwavering focus on innovation, quality, ALIA focuses on customer satisfaction, aiming at making the decades that follow would bring as much revolutionary change as the previous six decades.
ALIA's most cherished partnership is with Yamaha, which has been instrumental in establishing and maintaining Yamaha’s dominance in the Maldives market for half a century.
ALIA continues to diversify its o erings through trusted outlets; of Timber and Hardware.
Tailored to the speci c requirements of each customer, Alia Sawmill o ers high quality timber products including Pine wood, Hardwood, Balau, Red Meranti, etc.
Alia Store is a renowned establishment, long recognized for its commitment to quality and value, continues to uphold its reputation as a leader in the market. Alia Store holds the sole distributorship of renowned brands like KOHLER; known for premium quality, luxury sanitary ware and TOTAL TOOLS; o ering wide range of power tools, hand tools, etc. With this multi-pronged strategy, ALIA is fortify its commitment to deliver high-quality goods and services.
With sustainable commitment, dedication and timeless principles that have shaped its heritage for sixty years, ALIA is making every possible e ort to shape itself for a prosperous future.
50 YEARS OF YAMAHA IN THE MALDIVES: A GOLDEN PARTNERSHIP
50 YEARS OF YAMAHA IN THE MALDIVES: A GOLDEN PARTNERSHIP
ALIA is commemorating the Golden Jubilee of its partnership with Yamaha, a perfect symbiosis cherished with mutual development, innovation, and reliability. ALIA’s introduction of Yamaha outboard engines to the Maldives in 1974, has expedited the transformation of the country's marine transportation industry.
Yamaha products, known for the reliability, durability, and superior performance, have become an integral part of the Maldivian way of life. Blossoming from a partnership that transcends traditional bounds and has made Yamaha outboards the most preferred choice for navigating the nation’s expansive waters.
Today, ALIA is the sole distributor of Yamaha's wide range of products, including outboards, motorcycles, water vehicles, Yamalube and genuine spare parts.
The company’s commitment to excellence is evident in its state-of-the-art aftersales service centers and comprehensive logistics network, where thousands of lines of spare parts are meticulously maintained across multiple warehouses, ensuring that critical components are readily available as and when required.
several years of on-hand experience, provide customers with unparalleled support. As ALIA celebrates this maintaining and enhancing this partnership, ensuring that Yamaha continues to be synonymous with quality and reliability in the Maldives for years to come.
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Championing Sustainability, Cultural Heritage, Local Economy at Angsana Velavaru
At Angsana Velavaru, an all-inclusive premium resort in the virtually untouched South Nilandhe Atoll sustainability and cultural preservation are woven into the fabric of daily life. The resort’s journey, driven by passion and dedication, begins with a simple yet profound question: “What if dried coconut leaves could find new life? Can they breathe new purpose to the local community?”
Part of Banyan Group, an independent, global hospitality company with purpose, Angsana Velavaru honours Maldivian heritage and protect the environment, by embarking on the unique initiative, ‘The Life Cycle of Coconut Leaf.’ This starts with planting coconut trees on the resort and trimming their leaves regularly. Partnering with local communities, the resort transforms these discarded leaves into beautiful thatched roofs known as kajan.
Guided by the Group’s ethos, “Embracing the Environment, Empowering People”, the cycle begins with lush, green coconut palm trees that provide shade and beauty to the resort. As leaves naturally die, they turn brown, becoming a potential resource rather than waste. Skilled climbers carefully harvest dead leaves, promoting new growth and maintaining tree health. Collected leaves are stored to dry and harden, preparing them for traditional weaving. Local artisans collect the aged leaves, ready to transform them into functional kajan roofing. The resort buys the processed leaves, supporting local artisans and preserving traditional skills. The kajan is delivered to the resort, carrying the essence of Maldivian craftsmanship. The thatched panels are installed on villa roofs, blending tradition with natural aesthetics. Old thatched roofs are carefully removed for repurposing, minimising waste. The removed kajan is composted, enriching the soil with nutrient-rich organic matter. The compost is used to plant new coconut trees, completing the cycle of renewal. Through this initiative, we create a cycle of
renewal that supports local communities, preserves cultural practices, and nurtures our environment.
Nominated in Travel Trade Maldives 2024 under the Most Sustainable Resort category and South Asian Travel Awards 2024 under the Leading Eco-Friendly Hotel / Resort, Angsana Velavaru emerges as a frontrunner in showcasing an unwavering commitment to environmental stewardship and sustainable practices. The resort’s initiatives to reduce its environmental footprint, conserve natural resources, and protect the biodiversity of the Maldives through Marine Talk, Citizen Science Snorkelling, Coral Planting, House Reef Cleanup and beyond, are exemplary – setting a standard for responsible tourism.
In July 2023, the Green Sustainability Team, composed of passionate associates from various resort departments, launched the “SustainLinen Tote Bag with Purpose” initiative. This program, aimed at reducing plastic waste, provided eco-friendly alternatives to disposable plastic bags for resort associates. By September 2023, the initiative was expanded to include neighbouring communities and in-house guests.
In April 2024, the resort took this initiative further by repurposing broken umbrellas into stylish and durable tote bags. This innovative step underscores their commitment to sustainability, demonstrating how even unexpected items can be transformed and given new life.
Air Arabia adds Daily Maldives Flights
Air Arabia, the Middle East and North Africa’s first and largest low-cost carrier (LCC) operator, has announced the launch of its non-stop flights between Sharjah and the idyllic island of Maldives.
The new flights between Sharjah International Airport and Velana International Airport in Male will operate daily, starting October 27, 2024, providing travellers with even more convenient and affordable options to explore one of the most famous destinations in South Asia, the Maldives.
Adel Al Ali, Group Chief Executive Officer of Air Arabia, stated, “We are delighted to add this enchanting holiday destination to our expanding network. The launch of our non-stop flights to the Maldives highlights our commitment to offering our customers more travel options and connecting them to some of the world’s most breathtaking locations.” He added, “This addition to our route network from Sharjah reaffirms our commitment to providing seamless connectivity and value driven air travel to our passengers.”
The Maldives, a tropical paradise in the Indian Ocean, is renowned for its pristine white-sand beaches, crystalclear turquoise waters, and vibrant marine life. Whether exploring vibrant coral reefs or relaxing on sun-drenched beaches, the Maldives provides an unparalleled escape in one of the world’s most breathtaking settings.
Air Arabia operates a fleet of Airbus A320 and A321 aircraft, the most modern and best-selling single aisle aircraft in the world. The cabin configuration across the fleet provides added comfort with one of the most generous seat-pitch compared to any economy cabin. The aircraft is also equipped with ‘SkyTime’, a free in-flight streaming service that allows passengers to stream a wide selection of entertainment directly to their devices. Customers can also enjoy a variety of delicacies between snacks, meals, and sandwiches from the on-board ‘SkyCafe’ menu at affordable prices.
Customers can now book their direct flights from Sharjah to the Maldives by visiting Air Arabia’s website, by calling the call centre, or through travel agencies.
Patina Maldives gets Earthcheck
Silver Certification for Second Year
Patina Maldives continues to advance their commitment to purposeful travel with a hands-on, data-led approach, resulting in the resort’s EarthCheck Silver Certification for the second consecutive year. This milestone highlights the resort’s dedication to environmentally conscious practices and business excellence that positively impacts people and place.
“As we celebrate the EarthCheck Silver Certification for 2024, we reaffirm our resolute commitment to sustainable tourism and environmental stewardship,” said Antonio Saponara, General Manager.
“This accolade underscores our dedication to perpetuality, marking a pivotal step towards a more sustainable future for Patina Maldives,” he added.
Swimsol Solar Panel Installation Heralds New Dawn for Perpetual Clean Energy
In partnership with the Maldives’ leading solar energy provider, Swimsol, a total of 1937kWp of additional solar panels will become operational in October this year. 1MWp of panels will be located on a land bank on the East of the island, with a further 937kWp to be installed on the rooftops of all the resort’s beach villas and F&B outlets, as well as the FLOW Spa, dive centre, Portico, kids club, and back-of-house buildings. An additional 2MWh of battery capacity will also be added, enabling the property to rely solely on solar energy during daylight hours.
Coral Conservation & Ghost Net Projects
Patina Maldives is dedicated to preserving marine biodiversity through extensive coral conservation efforts. By introducing coral ceramics workshops for special needs children, the resort has fostered a unique blend of education and environmental stewardship. These workshops, in collaboration with local NGOs, have empowered young minds to contribute to conservation efforts, creating lasting impacts on both the community and the environment.
Additionally, ongoing coral planting initiatives continue to enhance the marine ecosystem, promoting the health and diversity of coral reefs around the island.
The resort’s ghost net projects address the critical issue of oceanic plastic pollution. By collecting and repurposing ghost nets into bracelets gifted to guests, Patina Maldives raises awareness about the dangers of plastic waste and encourages collective action to protect our oceans. These initiatives are more than just environmental efforts; they represent the resort’s commitment to nurturing a sustainable future and inspiring others to join in making a difference.
Resort Build and Engineering
From its inception, the Fari Islands’ development has been guided by sustainable architecture and design. It is the largest hospitality project globally to benefit from the extensive use of offsite manufacturing technology known as ‘Mass Engineered Timber’ or ’MET’, which reduced carbon emissions by over 6,000 tons after production and transportation; in addition, all the villas were prefabricated, to ensure minimal run off into the marine ecosystem Departing from the con-ventional thatched roof structures prevalent in the Maldives, villas and amenities were designed with flat roofs, allowing solar panels to be easily mounted. This allows the Fari Islands to host one of the latest largest solar installations in the Maldives.
Maldives cuts tourism forecasts amid market, geopolitical changes
The Ministry of Finance in Maldives has revised its tourism growth forecasts downward, reflecting changes in market composition and economic and geopolitical circumstances.
According to the Macroeconomic Update, published in late June, in 2023, tourist arrivals reached 1.88 million, surpassing pre-pandemic levels with a 12.1 percent increase compared to 2022. The first three months of 2024 saw 604,004 tourists, a 15.3 percent increase from the same period in 2023. This growth was driven by a significant rise in arrivals from China, which accounted for 11.2 percent of total arrivals in early 2024, up from 3.4 percent in 2023. The increase is attributed to additional direct flights and the timing of the Chinese New Year.
However, a decline in arrivals from South Asia, particularly India, was noted. This decline is linked to the removal of travel restrictions, opening up other tourist destinations, limited flight connectivity, and regional geopolitical tensions.
By the end of 2023, 12.9 million bed nights were recorded, a 5.2 percent increase from 2022. Despite this growth, the actual bed nights were 3.5 percent lower than forecasted. Discrepancies between data from the Ministry of Tourism and the Maldives Inland Revenue Authority (MIRA) are cited as a reason for this variance. Efforts are underway to reconcile these figures for improved accuracy.
For 2024, tourist arrivals are expected to reach 2 million, an 8.1 percent increase from 2023. Despite this, projected bed nights have been revised downward to 13.8 million, reflecting a declining trend in average stay duration and changes in key source markets. The average stay is now expected to be 6.8 days, down from the previously forecasted 7.1 days, driven by the shorter stays of Chinese tourists.
In the medium term, tourist arrivals and bed nights are expected to grow at average rates of 8.4 percent and
7.4 percent, respectively. However, forecasts have been adjusted downward to account for recent market changes and geopolitical factors. The operationalisation of the Velana International Airport passenger terminal in late 2024 is also expected to impact these forecasts.
Appointments
Pasan Wijewardana
Cluster Director of Sales & Marketing at Sun Siyam Resorts
Pasan brings over a decade of rich experience in the hospitality industry, having held key leadership roles across luxury, lifestyle, and full-service hotels in Sri Lanka, Maldives and Oman. Most recently, he served as Director of Sales and Business Development for Shangri-La Muscat, where he played a pivotal role in driving business growth and strategic development. Prior to this, Pasan was the Cluster Director of Sales for Shangri-La, Sri Lanka. He started his career with Cinnamon hotels & resorts in Sri Lanka where he was instrumental in establishing the Cinnamon city hotels in a competitive market.
Nurmaningsih Tejapermana
Executive Chef at Jumeirah Olhahali Island
Chef Nonky brings over two decades of distinguished experience in the upscale hospitality industry and is a veteran member of Jumeirah, having accumulated a wealth of knowledge through key positions at top international destinations and highly acclaimed establishments including Jumeirah Burj Al Arab and Jumeirah Emirates Towers in Dubai. Her journey has taken her to work with leading resorts, cruises and airlines across several continents—from the Maldives to the United Arab Emirates, Spain, Sri Lanka, the United Kingdom, Australia and beyond—showcasing her deep commitment to culinary excellence, exploration and innovation.
Sherzod Berdov
Front Office Manager at Canareef Resort Maldives
Canareef Resort Maldives has announced the appointment of Sherzod Berdov as the new Front Office Manager. With 14 years of extensive experience in the hospitality industry, Sherzod brings a wealth of knowledge and a passion for exceptional guest service to this key role.
Lukasz Prendke
General Manager at Sirru Fen Fushi Maldives
Sirru Fen Fushi – Private Lagoon Resort, the newly rebranded luxury resort in the Maldives, has announced the appointment of Lukasz Prendke as its new General Manager. With over 25 years of experience in the local Maldivian and global luxury hospitality industry, Lukasz brings a wealth of expertise and a proven track record of excellence that aligns perfectly with the resort’s commitment to delivering unparalleled guest experiences.
Tushan Dharmasena
Sales Manager at Six Senses Kanuhura
Six Senses Kanuhura has announced the appointment of Tushan Dharmasena as Sales Manager. With over 11 years of experience in the hospitality industry, Tushan brings a wealth of expertise and enthusiasm to the team.
Zayan Fayaz
Director of Marketing and Communications at Pullman Maldives Maamutaa, Mercure Maldives Kooddoo
With local and international exposure and experience, Zayan brings a wealth of knowledge and expertise to his new position. His career journey highlights innovative marketing strategies and successful communication campaigns that have notably enhanced the brands he has collaborated with. His strategic approach focuses on recognising each property’s unique selling points and utilising them to craft engaging stories that resonate with diverse audiences.
Braj Kishore
Braj brings many years of managerial experience in revenue management within the hospitality sector. His expertise encompasses dynamic strategies, forecasting revenue, and optimising distribution channels, which are crucial for maximising performance in the competitive Maldives market. In his new role, He is set to implement innovative revenue management strategies tailored to both resorts, ensuring they capitalise on market trends and enhance overall financial performance.
Devindra De Silva Director of Revenue Management at Pullman Maldives Maamutaa, Mercure Maldives Kooddoo
Sales
Manager
at Ifuru Island Maldives
Devindra brings a wealth of experience to Ifuru Island Maldives, starting his career at Aitken Spence Maritime (Clark Spence & Co. Ltd.) and holding roles in customer service and operations. With a strong background in hospitality sales and marketing, he has excelled in pivotal positions at renowned brands like Cinnamon, Amaya Kuda Rah, and Nika Island Resort. Devindra’s proficiency in developing strategic sales initiatives has consistently surpassed targets and driven substantial revenue growth.
Manisha Walia
Sales Manager at Ifuru Island Maldives
Manisha joins Ifuru Island Maldives with a rich background in sales management and market development across India and Asia. Starting her career working with travel agents in India, Manisha transitioned into sales and marketing with notable positions at Brennia Kottefaru in the Maldives and Amaya Kuda Rah. Her expertise extends into the MICE sector, where she has successfully managed high-profile events and client relationships. Manisha’s skill in managing relationships with partners and her deep understanding of regional market dynamics will be crucial in expanding Ifuru Island Maldives’ presence.
Jailam Wajeeh
Sales Manager at Villa Resorts
Jailam has been a valuable member of the Villa Resorts team, most recently serving as the Manager of PR & Marketing. He has contributed to the rebranding of Villa Nautica and Villa Park and the relaunch of Villa Resorts under the company’s Project Blue Ocean vision. His diverse experience within the company provides him with a thorough understanding of the properties. His insight and industry experience is expected to build stronger partnerships and elevate the brand’s presence, paving the way for continued success and new opportunities in key regions.
Bert Goebel
General Manager at Kuramathi Maldives
With nearly 30 years of experience in the high-end hotels, resorts, and cruise ship industries, Bert brings a wealth of expertise and a truly cosmopolitan perspective to lead the team. His impressive career began in 1989 as a chef and has taken him to prestigious roles around the globe. Bert’s journey includes serving as Executive Chef in renowned hotels across Europe and Asia, transitioning to the international cruising sector in 1996, and holding top management positions at five- and six-star properties worldwide. His credentials include an MBA in Hospitality and Tourism and a Master’s Degree in Culinary Arts from the renowned Steigenberger Hotel School in Germany.
Maain Shahid
Front Office Manager at The Exumas
Maain, a rising star among young Maldivian hoteliers, brings a wealth of experience and a stellar track record in the hospitality industry. Prior to his move to the Caribbean, Maain served as the Front Office Manager at the trendsetting Patina Maldives in the Fari Islands. He joined the team during its pre-opening phase as an Assistant Manager and quickly earned the trust and respect of his team and management, leading to his promotion to the managerial role.
