Hotel Insider - Maldives (Issue No. 11)

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ISSUE NO. 11 THE ENVIRONMENT ISSUE Cover Story - Environment and development Pullman Maldives Maamutaa unveils new Aqua Villas Spotlight
- Dr Hussain Rasheed Hassan

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CONTENTS

COVER STORY: ENVIRONMENT AND DEVELOPMENT

Is it possible to achieve economic growth without sacrificing the environment? Or is environmental degradation inevitable during development? We dive deep into these questions in our cover story.

CONVERSATION

- RAMSAY PERERA

Ramsay Perera was recently recognised by MATATO for his contributions to the tourism industry and we have a conversation with this longstanding GM of Kaimoo properties.

UNDP MALDIVES

It is equally important to welcome the diverse cultures and perspectives the migrant communities bring in, to embrace the differences and to learn to co-exist harmoniously.

IN THE BOARDROOM

- DINAJ PARANAWITHANA

Dinaj is a young entrepreneur heading a company that is eco-conscious and a trailblazer in guest care products, especially those that are environmentally friendly.

WORD FROM THE TOP

- OSCAR PEREZ

COMO Cocoa Island just reopened and we sped over to this South Male resort to chat with its new resort manager Oscar. He has an exceptional F&B background and we talk about that some in this exclusive interview.

RESORT REVIEW

- AMARI HAVODDA MALDIVES

What a charming resort is Amari Havodda Maldives. It’s probably the best atoll in the Maldives for marine life because it’s so remote and pristine. And the resort dishes up some excellent grub.

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ON THE COVER: An island idyll - Pullman Maamutaa Maldives.

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BACK OF THE HAUS

- WASTE TO WEALTH AT SONEVA FUSHI

We look at some of the crucial components of Soneva Fushi's waste management depot Eco Centro.

SPOTLIGHT

- SOLAR ENERGY - A CLEAN, RENEWABLE SOURCE OF POWER

In a country whose slogan is ‘the sunny side of life’ going solar is probably the best way to end our reliance on costly fossil fuels, and some resorts have already done it.

SPOTLIGHT

- DR HUSSAIN RASHEED HASSAN

Hotel Insider had a long chat with the minister of environment and energy on subjects ranging from climate change to waste management.

WORKING WOMEN

- NINA MOHAMED

We visited Hotel Jen to speak to Nina, who’s multitalented and wears many hats – she’s also into fitness in a big way and a mother, and she believes you don’t have to sacrifice your career to have a family.

- PULLMAN MAAMUTAA MALDIVES INTRODUCES AQUA VILLAS

The Aqua Villas, at 1,216 square feet each, feature two bedroomswith one submerged beneath the turquoise waters allowing guests to see the island’s vibrant marine life.

- CENTARA GRAND UNVEILS NEW STAFF CANTEEN

A property that cares about its staff is poised for success. Centara Grand unveiled a newly revamped staff canteen in December and it’s a real beaut.

MARKETPLACE

A quick guide to suppliers, financial institutions, basically everyone useful for people such as yourself.

EDITORIAL

Mariyam Athif

Editor

Nashiu Zahir

Managing Editor

Adele Verdier-Ali

Editorial Consultant

Fathimath Sham'aa

Senior Editorial Staff

MARKETING & SALES

Mohamed Shinan

Marketing & Sales Consultant

Mohamed Yazeed Abdul Sattar

Marketing & Sales Consultant

Ali Kausar

Print Advertising

PRODUCTION

Fathimath Nahuza

Operations Manager

Administrative Intern

CONTRIBUTORS

Abdulla Muaz

Photo/Multimedia Editor

Ahmed Razeen

Photographer

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NEWS
Contents 40 6 Hotel Insider
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Nature and development

Hello all, welcome to the 11th issue of Hotel Insider and I hope you’ve had an excellent festive season.

This time, our cover story explores the environmental cost of tourism development.

And we interviewed the minister of environment and energy Dr Hussain Rasheed Hassan to find out his thoughts on several key issues revolving around development and safeguarding the environment.

For Conversation, we met Ramsay Perera of Kaimoo Group, who was recently recognised by MATATO for his contributions to Maldives tourism. The soft-spoken Ramsay has several observations that will interest anyone curious about the evolution of our hospitality industry.

We also had a chat with Oscar Perez, who’s overseeing the recently reopened COMO Cocoa Island.

Oscar comes with an exceptional F&B background (he was a Michelin Starred chef) and food is one of the biggest strengths of Cocoa Island. We talk about food a bit in the interview and also touch on another of Cocoa Island’s fortes: wellness.

Our Working Woman, this time, is Nina Mohamed. A marketeer

with a keen eye for design, she manages marketing at Hotel Jen and wears many hats. A woman of many talents, Nina nurtures her passion (which you can read about) while working fulltime and being a mother.

And Hotel Insider is very pleased to feature Amari Havodda Maldives –it’s a special island where you can truly turn off and enjoy some real Maldivian magic.

Before we part, let me express my hope for you to do great things this year.

Warm Regards,

https://bit.ly/38LeCvn

If you have missed our previous issue please find a digital copy from the links below.
From the Editor 8 Hotel Insider
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Ramsay Perera

Hotel Insider visits a classic Maldivian property, Embudu Village in South Male Atoll, to have a chat with Ramsay Perera, Group General Manager, KAIMOO Resorts and Hotels. In hospitality since the late 80s, Ramsay was recently recognised by MATATO, and rightly so. We talk about his award, and move on to the shifting hospitality landscape, how a resort like Embudu survives in an ecosystem with major international brands and more in this edition of Conversation.

Hotel Insider: Let’s start off with the award you received from MATATO recently. It’s well deserved – you’ve been in our hospitality industry for so long.

Ramsay Perera: Yes, I have to admit it’s a great honour for me. I’ve worked for 32 years in the Maldives and I’m very proud to have my contributions to the hospitality industry recognised by MATATO.

Hotel Insider: What do you think are your biggest contributions?

Ramsay Perera: Well, in my tenure with KAIMOO I’ve helped them grow from a company with one resort to one with three resorts and two city hotels in Male. Our properties are highly rated on review platforms and I believe I’ve helped maintain a standard of excellence. Also, we have some longstanding staff with us who’ve grown with the company while others have learned from their time with us and gone on to do great work elsewhere.

Conversation
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"In my tenure with KAIMOO I’ve helped them grow from a company with one resort to one with three resorts and two city hotels in Male."
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Hotel Insider: What sort of guests were you getting when you started out here? Has the guest demographic changed much over the years?

Ramsay Perera: I joined KAIMOO in 1987 and tourism was very different then, we didn’t have international brands, everything was local. At the time, fisheries was the main industry here. Things have changed greatly since but our guest demographics haven’t been affected much. We used to get mostly European guests – German, Swiss, French, British, and we still do. And we have a lot of senior repeat guests, as you can see when you look around.

And they keep coming back because this [Embudu Village] is a place where you get a quintessentially Maldivian experience. By that I mean you have a beautiful beach, lush tropical vegetation, a great house reef. And of course, it’s a barefoot island. So, it ticks all those boxes.

Hotel Insider: That’s great. What sort of comments do you get from your regulars?

Ramsay Perera: They really love the island, the food and the service. They feel at home here. That’s very important, making them feel welcome and at home.

Hotel Insider: Yeah, you can be a threestar property and deliver a five-star service and that’s what guests will remember. And when you look at reviews, Embudu has scored very well in the service aspect.

Ramsay Perera: Of course, that’s at the core of everything we do here. Maldivians, I find, are naturally hospitable people. And that has helped take our industry to the top tier.

Hotel Insider: We wanted to ask you what the impact of big hospitality brands are on your business. Have they affected your market share?

Ramsay Perera: We’ve been in the business for a long time so we have excellent relationships with our tour operators and customers in Europe. Our market share hasn’t

been affected - we have enjoyed very high occupancy in peak months. We are marketing ourselves more now with social media and digital marketing tools. But also, I think there’s good word-of-mouth marketing happening in our main markets. A lot of our guests go back home and share their experiences with their friends and family. We offer something that big-name brands don’t – a very simple yet uniquely Maldivian experience that’s very reasonably priced.

Hotel Insider: Yes. We notice you’ve freshened up certain areas like the restaurant and coffee bar. Are more renovations on the way?

Ramsay Perera: Not in the immediate future but we’ll not be letting go of the island’s essence when we do. That’s something our guests say to us as well – even if we renovate, don’t go five star [laughs]. Keep the natural, relaxed feel of the island.

Hotel Insider: The Maldives is becoming more popular with Asians now, India is one of our biggest markets. Are you seeing this shift here in guest demographics?

Ramsay Perera: Yes, recently we’ve been getting a lot of inquiries from Asian operators, especially from India. Our guest demographics haven’t changed much as you can see but we’re seeing interest from South and South East Asian markets. We have some repeat guests who are from India actually.

And with them, too, it’s very much based on word of mouth. We look after everyone in the same way, regardless of nationality and that pays off in the end. It means happy guests who are likely to refer us to their friends and come again.

Hotel Insider: We suppose you won’t have to invest much in marketing like other newer properties who bring social media influencers and bloggers to their properties.

Ramsay Perera: Yes, we are already very established so we don’t need to be that

aggressive in our marketing. Although of course we do have social media and digital marketing specialists, they are necessary in today’s world.

Our older guests aren’t very social media savvy but we’re attracting a younger clientbase who’re very much into technology and social media. We’re rated highly on Holidaycheck [Germany-based review and booking site] and TripAdvisor and performing well on these platforms is very important to us now.

Hotel Insider: So, all in all, you’re in a very comfortable position.

Ramsay Perera: Yes, but we mustn’t get too comfortable [laughs]. We are very lucky because Embudu Village is a wonderful island, nature has blessed it abundantly. And we are not even half an hour from Velana International Airport, which is a big plus.

Hotel Insider: Yes, that works very well in your favour. Anything you’d like to add before we part?

Ramsay Perera: Yes, we are very lucky to be in one of the world’s top tourism destinations. And I want people in hospitality to know that it’s an excellent career path and they can grow a lot if they persevere. They must always be honest, treat all guests equally, be punctual and always serve with a smile because a smile doesn’t cost you anything. They have to remember that for a lot of guests, it’s a once in a lifetime dream to visit the Maldives so there’s a huge responsibility to make that dream as beautiful as possible.

Hotel Insider: Thank you, Ramsay. It was great chatting with you.

Conversation
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UNDP Maldives

Bridging the Divide - Step towards Unity (Aikya)

Maldives as a rapidly developing nation experiences a fair share of the global migration pattern which has been on the rise during the past century.

With the economy expanding, and industries such as tourism and construction growing at fast rate – they employ a great proportion of migrant laborers including Bangladeshi migrants. IOM estimates the Bangladeshi migrant population to be in the range from 50,000 to 120,000, which accounts for 1025% of the total population. Many of these Bangladeshi workers live undocumented and under exploitative conditions. Despite the hardship and challenges, why do they choose to leave their beloved home country to go and live a foreign country?

It is questions such as these and more that was explored through the art of film-making in the programme Aikya: Migrant Film Series, a collaborative effort of UNDP Maldives and The Government of Japan. The title “Aikya” which translates to “unity” in Bengali precisely captures the vision of bridging the social rifts between Maldivians and the large migrant community of Maldives. This initiative aimed at empowering young people towards exploring these social issues through the medium of film.

The programme was designed to incorporate 8 days of training on film-

making by industry experts, post which the participants produce four short-films capturing migrant lives and their experiences. Each film focusing on a sub-theme comes together to tell one over-arching story of ‘Migrant Lives.’

The story begins with understanding the life of a migrant worker as depicted by the short film ‘Emmen’, which provides a heartbreaking account of exploitation and constant hardship faced by a migrant worker in his attempt to provide for his family.

An integral part of understanding the experience of migrant lives is understanding the continuous prejudice and discrimination they are subjected to. Prejudice fueled by biased misconceptions often translate to discrimination and exploitation of human rights as depicted by the next two short films 'Eh'dhuvas' and 'Ekai.' The former takes the audience through one day of a migrant worker’s life in the Maldives highlighting the various forms of prejudice and exploitation at work. The next film too takes a similar tone where it demonstrates the stories of two migrant workers woven together by the common thread of discrimination.

If you would like to learn more about how you can work with UNDP to support communities and jointly take Climate Actions, please follow link http://www.makemyisland.mv

Moving forward, to achieve a peaceful and inclusive society, we as a community should learn to disassociate from prejudices and take corrective measures to tackle discriminatory practices against our migrant communities. In this regard, the last film of the series, ‘Ummeedhu’ advocates for equal treatment of migrant workers, ending the story with a glimpse of hope.

Reflecting on the lessons learnt through this journey, Maahil Saeed (participant) explains that in contrast to popular beliefs “most migrant workers remain optimistic and hopeful for better changes.” Keeping the optimism alive, Jumain Faisal (participant) adds that through the experience he discovered that “migrant workers are just like any regular Maldivian trying to live their lives and working to support their family.”

Understanding the similarities between the local and migrant populations can go a long way to overcome prejudice and tackle discriminatory practices. It is equally important to welcome the diverse cultures and perspectives the migrant communities bring in, to embrace the differences and to learn to co-exist harmoniously.

Photos by Ashwa Faheem
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In the Boardroom

Dinaj Paranawithana

Hotel Insider had a chat with Dinaj, CEO, Hotel Emporium Maldives, a young man heading a company that is a trailblazer in guest care products, especially items that are environmentally friendly. We talked about the company a bit and its products like single-use plastic free amenities. Have a read.

Hotel Insider: Can you tell us a bit about Hotel Emporium and its values?

Dinaj Paranawithana: Hotel Emporium was founded in 1996 with the mission to truly elevate the standards of the hospitality industry. From the start, the company’s motto and goal has been six small words: “Quality and service you can trust.” Today, Hotel Emporium has manufacturing plants and sales offices around the world including California, United Kingdom, China, Malaysia, Dubai, France, Sri Lanka and Maldives. Hotel Emporium is a leader in manufacturing guest care products servicing 11,000 plus hotels worldwide.

Hotel Emporium has been based in Maldives for just four years and is currently supplying to over seventy resorts and hotels, from the basic to the luxurious. We offer a wide range of products such as in-room amenities, eco-friendly accessories, biodegradable toiletries, linen, bedding and furniture. Apart from our in-house brands Hotel Emporium Maldives carries international high-end brands like L’Occitane, THEMAE, Aromatherapy Associates, Corby, SB Polo for luxury resorts. We also provide sourcing and supplying services for our customers for any requirement.

Our core values are quality of products, customer service, efficiency, after sales service, consultation and upgrade and we put

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a strong emphasis on being value for money. Our vision is to be the market leader in guest care and to set new trends in the market. We are constantly working on bringing in innovative and nature friendly products to our consumers.

Hotel Insider: You're the first to introduce powder based amenities that are free of single use plastic. This is a great innovation especially in the Maldivian context when we're trying to get rid of single use plastics by 2023. Can we talk about this a bit?

Dinaj Paranawithana: The EcoPod is a revolutionary alternative to traditional single use amenities. As a sustainable solution to plastic packaging and heavy liquid formulations, the EcoPod uses a waterless powder based formula packaged in paper pods made with 60% bamboo fiber, 30% sugarcane, and 10% wood fiber. Shipping such a lightweight powder product also lowers our global carbon footprint. Easy to use, easy to transport, and even easy to compost, we are paving a new road to a zero plastic future.

Hotel Insider: You are also supplying customized dry guest toiletries which are completely ecofriendly. It's presents a great opportunity for resorts that are trying to reduce their single use plastics.

Dinaj Paranawithana: Yes, we do provide all guest accessories now in two ecofriendly options, option one : Wooden or bamboo accessories such as tooth brush, razor, cotton buds. Option two: straw & corn starch accessories. The end product is packed with a paper hygiene pouch printed using soy-based ink. We have options of packaging using craft paper, butter paper, cotton paper and stone paper.

There are certain luxury hotels and resorts who still wish to go with disposable bottles

who still wish to go with disposable bottles and tubes. We’ve got them covered too. The tubes which we manufacture are 100 per cent biodegradable and recyclable. These tubes or bottles will be decomposed within a period of six months of landfill and return to nature.

Hotel Insider: That’s really awesome. And Hotel Emporium is also providing resin, ceramic, glass and wooden dispensers to resorts. So, this reduces plastic use as well.

Dinaj Paranawithana: Every hotel or resort is looking for solutions to eliminate the single use plastic from their property. Amenities are one major area which adds disposable plastic products. As our solution to minimise the use of plastic we provide our customers the refill bulk liquid options and offer a variety of dispensers such as resin, ceramic, stone and glass. We provide unique designs with the propertys’ brand logo, color etc.

Hotel Insider: You also carry L'Occitane products that are ecofriendly and organic and L’Occitane’s Citrus & Verbena amenities. A good range of luxury products.

Dinaj Paranawithana: Every facet of freshness is captured in this blend of citrus fruits and crushed, lemony leaves, which offers both a comforting, gentle sensation and an invigorating breath of vitality. Organic lemon and verbena extract from Provence come together in an exhilarating zesty accord that acts like an endless antidote to everything.

The formulas used in this range are free from phenoxyethanol, silicones, colorants. They are 98 per cent biodegradable and produced in France.

The bottles are made from 100 per cent recycled and recyclable plastic material also available with bulk refills.

Hotel Insider: That’s great Dinaj, thanks a lot for your time.

In the Boardroom
"Apart from our in-house brands Hotel Emporium Maldives carries international highend brands like L’Occitane, THEMAE, Aromatherapy Associates, Corby, SB Polo for luxury resorts.."
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Word from the top

Oscar Perez

Hotel Manager, COMO Cocoa Island

Hotel Insider sped down to its favourite South Male Atoll haunt, COMO Cocoa Island, to have a chat with the resort’s new hotel manager Oscar Perez. Oscar is a fascinating guy – he was a Michelin Starred chef in Denmark but he wanted to expand his skillset and take on more challenges.

So, after several years in South East Asia, here he is today, overseeing a great Asian property known for its focus on wellness as well as food. Oscar tells us about his foray into the culinary realm and his transition to hotel management. And today’s a really special day for him and his team because they are welcoming the resort’s first guests after eight months of renovation..

Hotel Insider: You were a Michelin Starred chef not too long ago. That's pretty amazing, especially considering you’re now managing a hotel. Tell us what drew you to the culinary arts.

Oscar Perez: Cooking was something close to my heart from a very young age. But you know how it is with Asian parents – they want you to pursue an academic field like medicine or engineering. So, I was kind of forced to study mechanical engineering but at one point I just said ‘Hey, this isn’t for me.’

Hotel Insider: What did you do then?

Oscar Perez: I knew I wanted to become a chef by then. So, I found an apprenticeship programme in Copenhagen, Denmark and after three and a half years I graduated with a masters degree in culinary arts. My first job after graduation was at a famous restaurant called Leonore Christine, Nyhavn in a very touristic part of town. The owner noticed my performance and recognised my talent. He promoted me to a premium restaurant called Restaurant Nouvelle, which is awarded a Michelin Star. I was the head chef there.

Hotel Insider: That’s really awesome.

Oscar Perez: Yes, I grew tired of Europe after that and headed east to Malaysia. I really enjoyed Malay culture and food and my

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first job as an executive chef was actually in Penang, Malaysia.

Hotel Insider: You came to management with a deep background in F&B. Would you say there’s an overlap between the two?

Oscar Perez: Well, in a sense yes. Because you have to lead people, make them perform at their best. But I also wanted to get out of my comfort zone and do something challenging. I wanted to see if I could run a hotel.

Hotel Insider: Why, though?

Oscar Perez: Curiosity, I guess. Also, I found it very interesting. Because I’d want to continue in the hospitality industry and eventually have my own hotel or restaurant one day. It’s very different to the work I’d done because there are other concerns when you’re running a hotel. You have to think from a financial standpoint.

I spent some time in Bali, with St Regis as the director of culinary and services-complex, a cluster position. Then I moved to the St. Regis Singapore as the Executive Assistant Manager. Thereafter, I decided to take a break and spend some time with my family. It was around this time that I was contacted by Culina (a Singapore-based food and beverage distributor) to manage their retail and bistro shop.

And then I had a chat with our founder [Mrs Ong] and coincidentally, learnt there was an opportunity for an EAM position in Phuket, at COMO Point Yamu. I’d been to Thailand many times by then but I’d never worked there. So, Phuket was an experience I could add to my portfolio and I was looking forward to it.

Hotel Insider: You’re very experienced in Asian hospitality, and COMO is an Asian brand, one that’s very wellness focussed. What can we expect from Cocoa Island’s wellness front now with this revamp?

Oscar Perez: Through our sister brand in wellness, COMO Shambhala, we’re going to be promoting awareness a lot, educating our guests and nudging them towards balanced,

healthy lifestyles. We’re strongly focussed on getting the best ingredients for our wellness menus. You know, there’s a lot of ingredients out there being marketed in a very misleading way, so we have to be vigilant. You really have to know the source of your ingredients and believe in them. We’re also seeing alternative remedies to common complaints become more visible now. In fact, we have our own range of COMO Shambhala juices, available across our hotels and resorts. I myself have some turmeric juice every day, it helps reduce blood pressure. I’ve reduced my intake of conventional medicine from eight to three [laughs].

Also, if you take our new elevated yoga pavilion for instance, when you’re up there you get a good dose of the fabulous Maldivian sea breeze. It’s really peaceful, a perfectly meditative place, and without doubt a great addition to our resort. Especially for our repeat guests, who’ll really appreciate the difference.

We also made some modifications to the hydrotherapy pool, as you know. We’d like to utilise it more, have guests experience it more often, supporting them in their wellness journey.

And we have a Pilates studio now, plus we’ve expanded our spa facilities. Three of our four treatment rooms are now couples’ suites and this will no doubt please our guests, a lot of whom are couples.

Hotel Insider: We also wanted to ask whether we can expect changes to the menu since Cocoa Island is noted for its excellent F&B offerings and because you yourself have an exceptional culinary background.

Oscar Perez: [laughs] What we’ve tasted today is beautiful [note: we had lunch at Ufaa and it was superb]. And it’s not everywhere that you get a product of this standard. Do you think it needs to be changed? I don’t think so. Maybe we can tweak certain areas things, present them in a different way. But you have to consider how much more you can make out of a product that’s already giving you a hundred per cent return. I think we will continue as is and maintain consistency. Our F&B is part of the reason why we get so many repeat guests.

Hotel Insider: All right. You welcomed your first guests today after the eightmonth revamp period.

Oscar Perez: Oh, we were so happy and excited, my team and I. During the renovation period it was really hard to keep ourselves motivated because we are operators, right? We do things for guests and when we don’t see them, it affects our spirit. When the first guests came today, we were so full of joy. And we were all the more thrilled because they were repeat guests.

We really want to get their feedback on the property. We’ve not really deviated from the Cocoa Island essence: we’ve kept that as is and kind of enhanced things a bit, freshened things up. And we hope our guests love it.

Hotel Insider: OK Oscar, thank you so much for that. It was really nice chatting with you.

Word from the Top
"We’ve not really deviated from the Cocoa Island essence: we’ve kept that as is and kind of enhanced things a bit, freshened things up. And we hope our guests love it."
22 Hotel Insider
Trouble Sourcing IT Equipments? 3003033 info@personalcomputers.mv Ruhjehige, Iskandhar Mague, Male'

Cover Story

The environment and development

Is it possible to achieve economic growth without sacrificing the environment? Or is environmental degradation an inevitable cost of development?

Hotel Insider 24

As an archipelagic nation seeking to provide basic services such as water, sewerage and harbours to dozens of islands with small populations, these are pertinent and vexing questions that offer no easy answers.

The Maldivian economy is largely dependent on tourism, which in turn relies on the country’s natural beauty, pristine environment and rich biodiversity to draw surfers and divers, sun-seekers and honeymooners. In 2019, the Maldives surpassed a long-held target of attracting 1.5 million tourists a year.

Before the first guesthouse opened on a local island in 2010, the lucrative industry was based on exclusivity and the ‘one islandone resort’ concept. Luxury hotels were developed on untouched and uninhabited islands. Stringent rules required most of the vegetation to remain in place. Some resorts banned fishing in its waters and became a sanctuary for marine life, allowing guests to feed or swim amidst varicoloured fish. An overwater bungalow built on stilts in a

turquoise lagoon is perhaps the most famous image that evokes the Maldives. The resort was in harmony with nature.

Land reclamation

But as tourist arrivals grow and new properties open every year, resorts are now being developed by reclaiming lagoons and shallow reefs. Mature coconut palms and trees are being removed en masse from other islands to landscape these artificial ones. Land reclamation is not limited to resorts. Maafushi, a local island famous for pioneering mid-market tourism, is reclaiming part of its lagoon. Hailed by the World Bank for inclusive wealth creation, the island is now full to overflowing.

“Maafushi is a guesthouse brand. They want to build more hotels and guesthouses on the reclaimed land and the tax money received would go towards our children’s education and healthcare,” minister of environment and energy Dr Hussain Rasheed Hassan told Hotel

Insider in an exclusive interview.

Dr Hussain acknowledged the environmental damage caused by dredging and reclamation, which kills swathes of coral reefs and habitats critical for coastal marine flora and fauna.

“We can’t avoid it. If it’s being reclaimed, biodiversity would be destroyed,” he said. “So the question is, is it right to sacrifice part of our reef for development? It depends on the downstream impact. What happens to the area. Is it a unique environment for biodiversity, are those found somewhere else as well? It’s a sacrifice for any island that’s been reclaimed.”

But there must be limits to ensure that our islands are bequeathed to future generations, the minister stressed.

“So we have to respect it. If we can’t reclaim in the lagoons, are we limiting our scope of development?” he asked. “It’s a difficult question to answer for the environment minister. That’s also something that was being done for a long time, long before I came into

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Cover Story

office.”

The method of reclamation is also significant: “We should do it in a way that doesn’t clog the corals. We couldn’t avoid reclaiming so far. We have reclaimed inhabited islands and resorts as well. Hulhumale’ is one example. It’s like a natural island now. Male’ is also reclaimed. We have to consider whether it would cause ecological damage.”

But could environmental damage be justified for the sake of development? The minister did not have a simple answer. “I don’t want to say yes or no,” he said. “It should be left to a value judgement. It should depend on your values.”

Tree grab

Successive administrations have been criticised by scientists and environmental groups over the transfer of trees to reclaimed land, a practice local activists have popularised on social media as #MvTreeGrab.

On this issue, the environment minister was more sympathetic. “This is something that concerns me greatly,” he said. While vegetation had been removed to build roads

and houses as the Maldives population tripled over his lifetime, Dr Hussain noted the difference when trees are taken out of islands.

“In my opinion, it’s better if they were replanted somewhere else on the island. I also know that there are islands where they can’t be replanted, because there’s no space. In that case, is it better to burn them down or take them to another island to be replanted?” he asked.

“That includes inhabited islands or reclaimed islands for resort development. This is also a value-based issue. I don’t see any haram or halal islands in the Maldives. What I mean is, some people think that if it’s a reclaimed island, those that aren’t natural, they shouldn’t be planted on those islands. That view isn’t valid because I live in Hulhumalé, there are trees planted on that island,” he argued.

Importing trees from overseas meanwhile poses the risk of bringing in diseases, he cautioned. Spit beetles that are causing palm fronds to wilt are suspected to have come from palms brought from Malaysia. Lime trees across the country have also died from citrus canker brought over by unsuspecting

importers.

The authorities should prevent exploitation and ensure that trees are not being cut down for profit, Dr Hussain said. Unneeded roads should not be built and uninhabited plots of land should not be cleared unnecessarily, he added. But the minister also offered a business-friendly solution.

“As the environment minister, it worries me that palm trees and other trees are being sold off and taken to reclaimed land for resort development. It’s better for me if they were grown in nurseries and done as a business. That’s something that needs to be done now. It would be a good industry. People can make money from that too,” he suggested.

“In the future, we would like to have traceability when trees are being taken from one island to another, have the permit numbers, and a system to see how many, so that when they are replanted we can see where it came from and under which permit. So we are working towards that now, God willing.”

26 Hotel Insider

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Resort Review

Amari Havodda Maldives

Hotel Insider flies south to Huvadhoo Atoll to Amari Havodda Maldives, a resort that opened with fanfare back in 2014. The property was constructed in a record 14 months and since then, Amari Havodda has found its place and gives all the signs of knowing what it’s up to. The resort weds the best of Thai hospitality with genuine Maldivian warmth – it’s not a place of excess yet everything you need to truly unwind is right at hand.

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It’s about lightness and simplicity at Amari Havodda. This is reflected in the villas, the décor is white and clean with a few items that pop out like the nautical-themed paintings. And a furry ornament on the wall! Oh, and the rooms are spacious. King-sized bed. Ergonomic pillows. And a pebble lamp. Cute!

Bathrooms are bright and airy. Outdoor shower, tick. Ditto big bathtub. Bath products via Aus-based Urban Skincare Co.

They don’t go overboard with anything here, so don’t expect a lavish pool in your villa. Of course, you do get a small pool in some rooms and they’re so nice to soak in when the sun beats down on a torpid day.

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On a rainy afternoon, as is sometimes the case, sit back and watch HBO on the highdef Samsung TV.

Did I say they don’t go overboard? Scratch that, Amari Havodda goes out of the way to make you feel welcome. And repeat guests are extremely valued. We felt a tug on our hearts as we saw the lovely decoration on our bed. Thank you, Amari Havodda.

Hungry? Head over to Amaya, where you really feel those Asian street-market vibes – there’re grilled mussels and meats, a slew of sauces to drown them in. Noodles and rice. Pilafs, masalas, curries. And what’s the world without kimchi? You can trust this Korean delicacy to make an appearance at almost every meal.

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Resort Review

The resort’s house reef is vibrant despite El Nino and its aftermath. And the property is in proximity to some great dive sites. The richness of the surrounding waters is guaranteed to keep devoted snorkellers happy. Turtle fanatics can enjoy sightings of hawksbill and green turtles who come to feed on the seagrass right by the resort. Amari Havodda has pledged to keep its submarine flora, so expect those gentle reptiles to keep on turning up.

After a day’s activity, it’s time to unwind at the Breeze Spa. Like most, it’s profoundly peaceful and man, is their tea delish! They do things a little bit differently here: you’re asked about your present state and how you’d like to feel post-massage. We can’t tell you how good it is to have options besides ‘relaxed’.

The best thing about Amari Havodda, apart from the service and genuine hospitality of its people, is the location. You really are in a remote corner of the Maldives, in the largest atoll in the world, a tiny fraction of which is inhabited. And it’s not noticeable – the quiet that lingered in the background for a week or more –until you’re back amid the street sounds. This is exactly why you chose to escape to a leafy little spot in Gaafu Dhaalu Atoll in the first place.

32 Hotel Insider

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Aluminium cans are collected at source and compacted at Eco Centro. It receives around 80kgs of aluminium a week. It’s all melted down to produce items that the resort needs such as door handles and curtain fixtures. Eco Centro also compacts cardboard, which Soneva Fushi uses to transport its food in an effort to reduce their intake of Styrofoam. The cardboard is then sent over to Thilafushi where a private company, Secure Bag, recycles the material.

Back of the Haus

Waste to Wealth at Soneva Fushi

We flew up to Soneva Fushi to observe how they handle their waste. The Baa Atoll property’s Waste to Wealth programme is innovative and wellknown and we go over some of its key components at the resort’s waste management depot Eco Centro. These include composting, reusing Styrofoam, aluminium, glass and more. Some of it seems pretty far out and we didn’t expect anything less from a property known for a very pronounced creative streak, especially when it comes to problem-solving.

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They make charcoal here too, putting jungle trimmings and used coconut shells to good (re)use. They are placed in the special oven and left for about a week. And the resulting material is sold to F&B outlets at the resort.
Hotel Insider 34

A staff collects coconuts daily from around the island and they’re brought to Eco Centro. The coconuts are then husked and pressed for coconut oil. The resort produces about 60 litres per week and it’s sent to F&B outlets and sold to guests. The coconut husks are further processed to make coconut fibre and coconut peat, which goes to the gardens.

Glass is broken down in a glass crushing machine and reused, along with Styrofoam, to make bricks. These are then used in repairs and renovation around the property. Soneva Fushi has an ingenious use for clear glass, which is also crushed and upcycled to produce glass art at the resort’s Glass Studio.

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Composting is a big deal at Soneva Fushi. Kitchen waste is collected and mixed with waste from the garden. Bacteria is introduced to the mixture to breakdown food material further. It’s then fed into an industrial machine to hasten the composting process.

The mix is then bagged for a week, and the bags are emptied and turned to spread out the heat and for further breakdown. It’s done every three days till the mix turns to compost, which is then used in the resort’s gardens.

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Solar energy - a clean, renewable source of power

Spotlight 38 Hotel Insider

It’s ‘The Sunny Side of Life,’ promises the slogan that invites tourists to the Maldives. For a country blessed with more than 300 days of bright sunshine but dependent on costly diesel imports, one would think harnessing solar energy would be a natural fit.

But reality is far from expectation. Only eight percent of the 280 megawatts of peak energy collectively generated in the Maldivesincluding local and resort islands - is produced by solar panels.

The suitability of solar power was questioned in the past due to space constraints and the salty environment. Some luxury resorts also believed long rows of panels would detract from its plushy architecture and natural beauty. With growing awareness of the dangers of global warming, however, a more solar-friendly trend has emerged across the tourism industry in recent years.

shelter for juvenile fish and invertebrates, acting like fish-aggregating devices. They float above the sandy seabed and avoids coral reefs. Free-swimming coral larvae can even use the platforms to grow into adult colonies, which can then be replanted on the sea floor. Plans to further increase capacity are underway. Among resorts opting for rooftop panels that could supply enough power to operate with just one diesel generator are Centara Ras Fushi, Pullman Maldives Maamutaa, Mecure Maldives Kooddo resort, Dust Thani Maldives, Heritance Aarah, Mövenpick resort, Reethi Faru Resort Island - all of whom have installed rooftop systems to complement diesel powerhouses and reduce reliance of fossil fuels.

Drawbacks and untapped potential

The International Energy Agency expects solar power to become a viable alternative to fossil fuels – ahead of coal, hydro and nuclear – within a decade, predicting that solar will be the world’s largest source of electricity by 2050.

The environment minister of Maldives concurs.

“Solar is the best option we have right now. We have to do it and not just for environmental reasons,” Dr Hussain Rasheed Hassan told Hotel Insider in an exclusive interview. A recent auction for a five megawatt solar project near the Hulhumalé bridge fetched a price of 11 cents per kilowatt per hour, compared to 21 or 23 cents from the most efficient generator. “So that’s 100 percent cheaper compared to diesel,” he observed.

The problem of intermittency could be

Blazing a path

The world’s first 100 percent solar-powered resort was unveiled in 2015. Finolhu villas by Club Med features 6,500 square meters of solar panels capable of producing 1,100 kilowatts, well above the peak load of 600 kilowatts required by the island at full occupancy. The system is entirely automated. Computers are programmed to switch between direct solar power, battery power and diesel generators. Excess power generated during the day is stored in an extensive battery system capable of powering the resort throughout the night. Three diesel generators are on standby for rainy days.

Other resorts have followed suit. In March 2019, the Four Seasons resort at Landaa Giraavaru connected its first RoofSolar inverter and turned on one of the largest resort-based solar installations. It is estimated to produce between 900,000 and 1.1 million kWh annually and save between 250,000 and 300,000 litres of diesel, which corresponds to 650-800 tons of carbon dioxide.

Last August, the world’s largest floating solar system at sea was installed at LUX* South Ari Atoll. Dubbed SolarSea, these unique eco-friendly platforms also provide

Consumption of solar energy is on the rise globally as more countries recognise the harmful effects of greenhouse gas emissions. The Maldives is especially vulnerable to climate change as the lowest-lying nation in the world and travellers are increasingly becoming conscious of their carbon footprint, offering advantages to resorts that advertise clean energy.

The benefits and incentives are obvious but switching to renewable sources is often not simple. The main challenge is the requirement of a storage device to provide electricity during the night. Cloudy weather makes the technology unreliable at daytime. Solar technologies also remain comparatively expensive and require large areas to generate enough electricity to power even a small tropical island.

But increased competition has resulted in sharp declines in installation costs. Solar energy use has surged at about 20 percent a year over the last two decades, thanks to rapidly falling prices and gains in efficiency. Japan, Germany, and the United States are major markets for solar cells. With tax incentives and efficient coordination with energy companies, solar electricity can often pay for itself in five to ten years.

solved by batteries and scaling up, he suggested. A solar farm the size of a football pitch would cost nearly US$1 million and produce one megawatt of electricity. Capacity would have to be doubled to generate electricity needed at night.

The government is seeking to invest in renewable energy both by offering grants and soft loans to utility companies, and inviting foreign investors through competitive bidding processes to sign co-purchasing agreements. The Maldives could also emulate Indian Ocean neighbour Seychelles in exploring floating platforms, the minister said.

“The third option is asking people to install solar panels on their houses, and we are planning to pay them for excess energy produced. That will be fed to the grid,” he said.

“We want the resorts to do it, too. They are also investing proactively. But there are those who don’t do it as well. But now it will make sense for them do so. For two reasons: one is economic. And when they go solar they can use it as a marketing tool as well.”

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Dr Hussain Rasheed Hassan

We had a long chat with Dr Hussain Rasheed Hassan, minister of environment and energy, on a range of critical issues tied to the hospitality sector. The following excerpts have been edited for brevity.

On reducing, reusing and recycling

People don’t take individual responsibility here. Out of the 500 tonnes of waste taken to Thilafushi [landfill near the capital Malé], 65 percent is biodegradable food waste from households and restaurants.

If they didn’t cook so much at home, it won’t be wasted. For example, things like rice, you can keep the leftovers in the fridge and use it again. So we have to learn not to waste so much as well. That’s something you can do individually.

On waste management in the tourism sector

I know that there are many resorts that do it responsibly and there are places that do not take much care. For example, there are resorts that dispose untreated sewage in the sea. Some [local] islands too.

So there are challenges. People would say that the environment minister or the ministry is not doing anything, but we have a lot of issues to address. We can’t do everything at once. I admit it. We don’t just need time, we need money, too.

As you know tourists don’t come here to look at us. They see people like us in many countries in the world. They come here to see the beautiful marine life, the white beaches and the waves crashing on the shore, the oxygen-rich breeze, the biodiversity. We are destroying it with waste. That’s one of the most important issues we want to address this year, but to do that, we need the appropriate investments.

On the government’s plans

It’s impossible to take all the waste produced in the country to Thilafushi. In the past, there were no investments made to manage

waste in Thilafushi. It’s a place that receives waste, so the waste mounds there have been burning since 20 or 30 years ago. So we are not burning it again, just that the fire hasn’t been put out. It doesn’t go out when it rains or when sprayed with water. It’s been burning from the bottom. If we were to put the fire out, we would have to take parts of it and do it in parts.

So we are investing US$165 million dollars, if I remember correctly, to develop a modern waste management system. Biodegradable waste recycling and recycling old vehicles that get thrown out, as well as concrete waste from houses that gets demolished. Our plan is to break them down and recycle them to be used again in construction. So we are developing a facility by 2024. But even before that, some services will be available. Right now, we are receiving so much waste there that we don’t have the space to build the infrastructure needed. But we are trying to clear some of it and move some to new grounds. So there are challenges. I’m not saying it was the past government or anything but the issue is we have not invested in the appropriate infrastructure.

Our plan is to manage all the biodegradable waste on all the inhabited islands in the Maldives on the islands themselves. And the waste that has to be taken out, like scrap metal, cans and plastic bottles, solid waste, to be taken to a regional facility.

So there’s one in Raa atoll Vandhoo. We are building one in Thilafushi. And one in Addu that’s ongoing. When these are being operated, everything will be facilitated. The Addu facility will be done by 2021. And Thilafushi by 2024, because it’s bigger. These are done with donor assistance, with World Bank or ADB funding, so it's not done at the speed we want. It’s done through their procurement process. We have to do certain assessments and make [bid] announcements

Spotlight 40 Hotel Insider
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so it can’t be done as fast as we want. On sustainable tourism

People should accept the polluter pay concept. Investors should include it in their operational cost. They have to pay to get rid of the waste they are producing. It shouldn’t be that when I keep it outside, the council has to take responsibility. The council gets paid from the government budget. It’s people’s money in the budget. And we need that money to educate our children, for healthcare, everything related to development. So when you refuse to pay a fee that you have to pay for the waste that you have produced, it’s very sad.

There are some islands, I won’t name names, where they have good guesthouse businesses, and they don’t want to pay for the island’s waste management. They say they pay their green tax and to do it through the green tax. The green tax has to be used for many environment-related projects. More than 70 percent goes towards establishing sewerage systems and water supply, renewable energy.

We are not saying we won’t spend on waste management. We should create awareness so that guesthouse businesses and citizens should get involved and cooperate so that we can do it in a meaningful way.

Everyone has to take proportionate responsibility. Personal responsibility should be taken for the waste they generate. For example, for households MVR150 [as garbage collection fee] is too expensive but to pay MVR750 to watch TV is OK, or to spend MVR200 on coffee every day. They tell the council that they won’t vote. Guesthouses don’t want to pay MVR1,000 for waste management. Businesses should also take responsibility. It’s not just the state’s responsibility. Ultimately, the state is the people.

And there are some resorts that dump their waste on islands, and that’s not OK. For example, they’d say they will pay MVR5,000, so the islands get the money but the waste is being collected there and we have to pay millions to bring it to Thilafushi.

On climate change and adaptation

According to science, if we continue business as usual, earth’s temperature will increase by 1.5 degrees by 2030. Compared to pre-industrial times, it has increased by one degree. So 70 to 90 percent of our tropical reefs would be destroyed if we continue like this. The less resilient corals will die. We are experiencing coral bleaching even now. In the

last 30 years, we had 3mm increase in sea level per year. Coral can grow faster than sea level but corals aren’t in a healthy state. They are dying. Some resilient ones are growing. That’s happening because it’s getting warmer, so that is impacting us.

The next question is, what are we going to do in the future? I think if we are to survive, our safety would be sand. This is just my opinion. If we were to raise the periphery of some islands, we have to use sand so that the salt water won’t come into the island and damage farms.

And we could live on stilts. The expensive resorts are selling villas on stilts built on the lagoon. Why can’t we live like that? We don’t have a million people yet. We have a lot of adaptation strategies that we can use. We are experiencing the effects of climate change but it wasn’t the result of something we did. It’s because other countries far from us emitted greenhouse gases, carbon dioxide, harmful gases. We can’t stop it. What we can do is mitigate the impact.

There’ll be huge change in the future, 50 to 100 years down the line. But Maldivians are determined to remain as a nation. We don’t want to be climate refugees elsewhere in a foreign land. There are ways we can survive here. We have to survive as a nation. The next question is what price are we paying for that? Even if we do or don’t do anything, biodiversity will be destroyed. Life is something that keeps evolving and changing, I mean geological times, there were times when the sea level has risen. Continental shelves are there because of it. Every continent has them because of that. It’s evidence of sea level rise.

On innovative solutions

Most of the energy we use is used by the resort sector. A lot of it goes to transportation as well. Especially sea transport is something we need to address. Solar doesn’t provide speed. Here, we can create solar energy as much as we want. We can use the sun’s energy to create hydrogen. We can store it to for fuel cell technology, and by using that, we can get speed for transportation. If we can do that, the intermittent issue that comes with electricity generation would be solved as well. We can create pure water as well.

When we go a 100 meters further from the channel, we reach a depth of 3,000 meters, the surface level is 28 degree celsius. But at a depth of 1,000 meters, it’s five degrees. We can use that difference and produce energy and water by using ocean thermal energy conversion (OTEC). The simplest way to do that would be to put the water on the surface

level in a chamber. And it is vacuumed, so it evaporates. So the cold water gets poured on top and the water gets condensed. Then we get pure water. If we did that, we could save a lot of money spent on water.

RO [Reverse Osmosis] is expensive. There are many technologies we can use. And people are even proposing them to us. We are saying yes as well, but most parties want exclusivity, but we don’t want to do that. I think that’s not in the interest of the country. What i”m trying to say is, there are technologies we can use, there aren’t any countries in a better position than us to go to OTEC. There are other benefits as well. For instance, the water from under released on the reef would make it cooler. And we could use solar pumps, it’s used even now for agriculture in other countries.

We can do so many things, and you will wonder why aren’t we doing that. We are trying to do all that. Again, we need money. We are testing wave energy at the moment, we know it’s successful. If we make wave energy life-size things, that means if we install them on the reef , they work like generators. They’ll produce electricity. Intermittency can be cut. So there are many things we can do. We can do them with funding. People will believe when we show them. In the future, there’s potential in hydrogen technology, wave energy, and water.

On the future

The Maldives has a bright future. We will see impacts of climate change, and we have to be prepared for that. Nothing stays static. It’s always changing. In the 60s they said we can’t do tourism either, who would come here, there’s no food. That’s not how it happened. Maldives is the largest renowned brand in the world and we have to take advantage of that. So I don’t feel hopeless. I’m positive about the future. It’s going to take time. If we have a strategy for the future and if we work together as a country, we can achieve it. If we change our direction every now and then we’ll go nowhere.

Spotlight
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"There’ll be huge change in the future. But Maldivians are determined to remain as a nation. We don’t want to be climate refugees elsewhere in a foreign land."

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Working Women

Nina Mohamed Marketing & Communications Manager, Hotel Jen, Male, Maldives
Hotel Insider 44

This time around, we catch up with Nina – she leads marketing at Hotel Jen but wears many hats and has a background in interior design, so you know there’s a story here. As a kid, she was a tomboy who hung out with older male relatives and was drawn to her father’s carpentry and design work. She was also a netball star and is still into fitness in a big way. Nina has a baby now, but she works just as hard as any of her colleagues. She believes young women can make it in hospitality as long as they are ready to be fully committed.

Hotel Insider: You studied interior design and marketing but you opted for a career in the latter. You’re with Hotel Jen in Male now, and it seems like there might be a good story behind your choice.

Nina Mohamed: Yes, it’s a pretty strange journey to be honest [laughs]. I was always into design and as a kid I really loved art. My mum wasn’t very pleased that I had a passion for the creative, arty side of things. She was an accountant who worked for a big company, Horizon Fisheries. She was very practical and would push me towards accounting and business – art was pretty much a waste of effort for her.

And when we chose ‘streams’ [of study] we weren’t really aware of the opportunities that came with each. Like, if we studied science, we had little idea of what doors it might open for us besides maybe becoming a doctor. Or if we did business an accountant. We had so little information back then.

Hotel Insider: Yeah, we didn’t have the internet, kids take that for granted now.

Nina Mohamed: [laughs] Yeah. Well, I always kept art as an option though, just in case. My dad was actually a carpenter and he’d design furniture and interiors. He did quite a bit of work for Seagull, too, back in the day. And I think I got the passion for art and design from him.

Hotel Insider: Did your dad work at home? Like, did he have a carpentry studio?

Nina Mohamed: Yes. And my mum used to say I ran around with a hammer and nails like a tomboy [laughs]. I hung out with my relatives who were mostly boys, we climbed the roof and the trees in the yard. Then my grandfather had an accident and my dad stopped working at home. Not related to carpentry, mind. But my dad would still bring over blueprints for various projects and I found them really interesting.

So, to please my mother, I did an ABE diploma in marketing because my mother really wanted me to soon after completing my O’ Levels. Then, I had to move to Malaysia and I continued with my diploma. When my family moved to Sri Lanka, I went and enrolled in the Northumbria University in Colombo and studied interior design.

Hotel Insider: That’s a really bold move.

Nina Mohamed: Yeah, but you know, I think by then my parents, my mum especially, had realised that you can’t always be controlling your children, you need to let them make their own choices and get on with their lives. So yeah, I finally studied interior design.

Hotel Insider: And you took part in a management course taught by Harvard, which looks pretty impressive on your CV. But is any of it applicable in the work you do? Would you recommend it to someone following a similar career path as you?

Nina Mohamed: Yeah, that was after I’d joined Shangri-La. The course was very indepth, and there were many modules with real life case studies that were presented by our professors. You had to find out how to apply what you’ve learnt for each module. And in areas where you’d scored low you had to demonstrate that you could apply your knowledge at work and get results. It was very interesting, really. And I’d recommend it, of course.

Hotel Insider: Cool. So, when you came back to the Maldives you found a job pretty quickly. At Clique College, right?

Nina Mohamed: Yeah, I was with them for a while until I found a better opportunity at V Media.

Hotel Insider: What was it like working in media? Is it very different from the work you’re doing now?

Nina Mohamed: Yes, though I was in sales and marketing, it was a totally different ballgame. I’d be coming up with programme proposals and trying to sell airtime. I think my biggest achievement with V Media was Euro 2012, we hit way above the sales target.

Hotel Insider: Oh, cool. How would you describe your role here?

Nina Mohamed: I’d say it’s not easy since I’m a one-person department handling marketing, PR, digital marketing, social media marketing, graphics and photography. And to an extent I also lead the CSR efforts here. As this is a small property, my role isn’t specialised – we multitask. It gives me certain advantages

– I know quite a bit more about hotel operations than most in my position.

Hotel Insider: That’s a lot! We also wanted to ask you what the culture here [at Jen] is like, like is it accommodating to a woman in a position like yours?

Nina Mohamed: Well, it’s just three ladies in the management meetings every day [laughs]. And I really liked it when we had a woman GM. I haven’t ever felt discriminated against because of my gender here. I think this is a good place for a woman to work and build a career.

Hotel Insider: We know you’re incredibly busy here but do you do anything besides this? Any hobbies?

Nina Mohamed: Yes! I’m a fitness instructor and I’ve been working in fitness since 2000. My friend and I brought ‘pound fitness’, a kind of drum-based fitness to the Male fitness market. We had a good launch in 2016. And I used to play netball. I was actually on the national team, under 16, under 18 and under 21.

Hotel Insider: That’s incredible. Tell us more!

Nina Mohamed: [laughs] But I had to quit [netball] because of a back injury. Around this time, Sheri Fitness [of Sheri Salon] was conducting some fitness classes. A friend and I attended those classes during our time off.

So, later, when Heat [fitness centre] was about to open, Shifana gave me the opportunity to become part of their team. We were the first batch in Male who did Les Mills training programmes. We brought in a dance programme, weight training and kickboxing. And while I was in Malaysia, I found the time to take classes for people. It was very satisfying and also an additional source of income.

Hotel Insider: That’s awesome. And before we part, do you have a word of advice to young women who want to make it in hospitality?

Nina Mohamed: Hospitality is not an easy industry – you have to have commitment. I feel that there are women who get started in hospitality, and slowly rise through the ranks but then at some point they’ll start a family and leave. I really think you can succeed if you compartmentalise your life. I have a baby too, but I work as hard as anyone here. So, like I said, you give your full commitment – it might take some time for you to shine but you’ll get there eventually.

Hotel Insider: That’s great, thanks a lot, Nina.

45 Hotel Insider

Pullman Maldives Maamutaa debuts new Aqua Villas

Pullman Maldives Maamutaa resort has unveiled two new Aqua Villas.

The Aqua Villas, at 1,216 square feet each, feature two bedrooms – with one submerged beneath the turquoise waters allowing guests to see the island’s vibrant marine life. The villa also features a private infinity pool, a second bedroom looking out across the ocean, and an openair bathroom.

“The Aqua Villas are a rarity in the Maldives and Pullman

is proud to be a leader in immersive travel for this destination”, the resort said in a press statement.

The villas are located in a prime position to watch the sunrise and a short walk away from Sol Rising – the resort’s sunrise bar. Complete with a large swimming pool and facing east, the bar is the perfect location to relax in the early hours.

As a special opening offer, the resort is offering complimentary return transfers

for stays of five nights or more, valid until the end of December.

Pullman Maldives Maamutaa Resort is located in Gaafu Alifu atoll. The resort can be reached via a 55-minute domestic flight from the Velana International Airport, followed by a 15-minute speedboat ride from Kooddoo airport.

News
46 Hotel Insider

Centara Grand unveils new staff canteen

Cantara Grand Island Resort & Spa Maldives has unveiled its newly renovated staff canteen, the Grand Cafe’.

According to the resort, this project was one of love for the team, who look after its guests with their hard work and dedication to service and guest experience.

“Our GM, Riaan Drever, together with the in-house Engineering, TFC projects and Housekeeping teams set out to improve the canteen and deliver a restaurant which the team can be proud of. The

inspiration for Riaan came from common and multi-use spaces, which is far more the trend today rather than the ugly dining spaces traditionally found in hotels,” the resort said.

“We managed to keep the costs down by using furniture saved up from previous front of house upgrades along with fabric no longer used in the resort. The outcome of the improvement was well received by the team who now thoroughly enjoy the space.”

“The culinary team under the supervision of our executive

chef and sous chef managed to put a phenomenal menu together. It is a 14-day rotational menu, built the same way we would for our main guest restaurant. However, since our teams live and work on the island, the menu starts from 06h00 and last meals are till 21h30, with the main set times and snack meals in between for those who might be off or missed a meal period.”

In addition to this, the team have the option of a Coffee Café. Its chefs are also planning to add an a la carte menu in January, with a choice of items

on the guest In-villa menu or from its Thai and Italian restaurants.

“Our property was fortunate enough to grow our net promoter scores by more than 14% year on year, plus have been awarded various certificates by World Luxury Awards, TripAdvisor and Hotel of the Year, in addition to the great growth in guest and mystery guest scores, so it is only fair to give such a lovely space to a well deserving team,” the resort said.

News
47 Hotel Insider

Marketplace

A quick guide to the suppliers and service providers that cater to the Maldivian tourism industry.

Banking & Insurance

ALLIED INSURANCE

Allied Insurance Company Pvt Ltd is a leading insurance service provider offering total solutions with a comprehensive range of general, life Insurance and Takaful services throughout the Maldives. Allied’s customers include individuals, smallmedium businesses, corporate and government institutions. City Square, 3rd Floor, Chaandhanee Magu, Male’, +960 334 1001, toll free 1600, info@allied.com, allied.mv

AMANA TAKAFUL

Amana Takaful PLC is a full-fledged and licensed General Insurance company with an outstanding portfolio of Takaful insurance solutions. Commencing operations in 2003, it stands proud as the only publicly quoted insurance company in the Maldives listed in the Maldives Stock Exchange (MSE). 3rd Floor, H. Mialani, Sosun Magu, Male’, Maldives, +960 331 5262, info@takaful.mv, takaful.mv

BANK OF CEYLON (BOC)

With over seven decades of experience, the bank offers a broad range of services including commercial banking, trade finance, development financing, mortgage financing, lease financing, investment banking, corporate financing, dealing in government securities, pawn brokering, credit card facilities and others. H. Aage, Boduthakurufaanu Magu, Male’, +960 333 7564, smit@bocmale.com.mv, bocmale.com.mv

BANK OF MALDVIES (BML)

Known locally as “the national bank,” BML is a public limited company with majority ownership held by the government of Maldives. BML is a full-service bank engaging across the complete spectrum of personal, business and corporate financial services. BML Head Office, No. 11, Boduthakurufaanu Magu, Male’, +960 333 0200, main.branch@bml.com.mv, bankofmaldives.com.mv

CEYLINCO INSURANCE COMPANY

Ceylinco Insurance’s company policy is to settle claims within 14 days from the date of receipt of the complete documents, and they take pride in attempting to meet this deadline.Speed and efficiency are the company's hallmarks and total customer satisfaction is their goal. 3rd Floor, H.Merry Side, Boduthakurufaanu Magu, Male', +960 969 3939, info@ceylincoinsurance.com.mv, ceylinco-insurance.com

COMMERCIAL BANK OF MALDIVES

The Commercial Bank of Maldives is a joint venture between Tree Top Investments Pvt Ltd (TTIL) and the Commercial Bank of Ceylon PLC (CBC). Commercial Bank of Ceylon PLC was established in 1969, and have since become the largest private bank in Sri Lanka with an asset base over USD 6 Bn. Commercial Bank of Maldives, H. Filigasdhoshuge, Ameeru Ahmed Magu, +960 333 2668, info@cbmmv.com, cbmmv.com

HABIB BANK LTD

HBL is a Karachi based multinational bank and is one of the largest banks in Pakistan. Founded in 1941, HBL became Pakistan's first commercial bank and is the largest company in Pakistan in terms of assets. As of 2016, HBL has 1700 branches with presence in over 25 countries spanning four continents. Habib Bank Limited, H.Thuniya Building Boduthakurufaanu Magu, Male’, +960 332 2051, customercare.maldives@hbl.com

MAURITIUS COMMERCIAL BANK (MCB)

The Mauritius Commercial Bank (Maldives) is a leading commercial bank in the country, offering a comprehensive range of services to meet the needs of its valued customers. MCB Maldives aims also at being the preferred banking and financial partner of corporate customers, whether they are startups or well established groups. H. Sifa Building, Boduthakurufaanu Magu, Malé, +960 3305656, contact@mcbmaldives.com, mb.mcbmaldives.com

SOLARELLE INSURANCE

Solarelle Insurance is committed to finding new and innovative ways of reducing risks and losses, and is devoted to providing comprehensive General Insurance solutions that can be tailor-made to suit the different needs and lifestyles of its customers. 1st Floor, ADK Tower, Male', 20096, +960 330 0099, info@solarelleinsurance.com, solarelleinsurance.com

STATE BANK OF INDIA (SBI)

State Bank of India opened its first branch in Male’ in February 1974. This heralded the commencement of its Maldives operations as one of the foreign branches of India's largest commercial bank. The State Bank Group has over 22,887 branches within India and another 191 offices outside India, spread over 36 countries. H. Sunsleet, Boduthakurufaanu Magu, Male, +960 331 2111, sbimale@statebank.com, sbimaldives.com

Bath, Kitchen, Laundry

ASTRABON

Astrabon is dedicated towards providing the most apt solutions for resort and hotel supply needs. Astrabon has the finest selection of products supplied by the most reputed manufacturers of the industry. Every product purchased from Astrabon is indicative of high-quality. Orchid Magu, Male, Maldives, +960 300 8060, sales@astrabon.net

AQUA CHROME

Aqua Chrome offers solutions for sanitary fittings, solar heaters and specialized roofing to various economic sectors. GROHE is the world's leading provider of sanitary fittings under one brand and is represented in Maldives by Aqua Chrome. (Grohe) H. Gullalaamaage, Roashanee Magu, K. Male', +960 300 3663, aquachromemaldives.com

HOTEC

Hotec is a sales agent in the Maldives for internationally renowned manufacturers of small equipment and supplies for the food service industry in Maldives. Their objective is to bring the best food service equipment, other kitchen accessories, and bath and wellness products from the best brands in the world. Ma. Favorite, Chaandhanee Magu, Male', +960 334 1616, info@hoteconline.com, hoteconline.com

RADIANTHEAT

Radiantheat Maldives Pvt Ltd is the flagship company of Radiantheat Group and a leading supplier for commercial catering and laundry equipment and spares in the Maldives. Currently Radiantheat represents several renowned global brands. Radiantheat Building 3rd Floor, H. Nooali, Hithigas Magu, Male' 20022, +960 333 4854, sales@radheatonline.com, radheatonline.com

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OSMOSIS ASIA

Osmosis Asia Pvt Ltd provides clients with a space where they can find all products that will enable them to run their operations without hassle. They supply spare parts for commercial kitchens, commercial refrigeration, coffee machines, bar and vending equipment. 1st Floor, H.Bonthi Building, Hiffaseyha Goalhi, Male’, +960 300 9551, sales@osmosisasia.com

SOVEREIGN AGENCIES

Sovereign Agencies offers an extensive range of products geared towards the hospitality industry, serving more than 60 resorts in the Maldives. Their products include emiment brands such as Primus, Bauscher, and Vito. Ma. Moorithi Building, 1st Floor, Chaandhanee Magu, Male’, +960 331 4422, sales@sovereignagencies.com.mv

XENON MALDIVES

Xenon Maldives Pvt Ltd provides several types of equipments, genuine spares and services to hotels and resorts. These inlcude kitchen equipments that are commercial and used by popular chefs, and laundry machinery from USA. M. Three & One, Haveeree Hingun, 4th Floor, Male', +960 331 0013, sales@xenonmaldives.com, xenonmaldives.com

Buildware & Hardware

ALIA INVESTMENTS

Currently in its 53rd year of service, Alia has been the sole distributor of the world renowned Yamaha brand for 43 years. Alia is also the distributor of Seakeeper gyroscopic stabilizers, Kohler brand’s sanitary ware, and a large variety of hardware products. 8th Floor, ALIA Building, Gandhakoalhi Magu, Maafanu, Male’ 20311, +960 332 3564, info@aliamaldives.com

ASK HOLDINGS

ASK Holdings Pvt Ltd is a hardware company based in Male', Maldives. The company's mission is to maintain quality standards for all products and provide valued customers with store wide warranty services, best prices, reliable products and amenities to make the company's stores the first choice for your household needs. +960 332 4679, info@ask.com.mv

CO-LOAD MALDIVES

Co-Load Maldives Pvt Ltd is known for establishing the American franchise Ace Hardware and Home Centre in Male', and also for their paint solutions through Color Bank. The company is the sole distributor of several world-renowned brands. M. Baarana, 1st Floor, Majeedhee Magu, Male', +960 332 0450, admin@coload.com.mv

NALAHIYA

Nalahiya Trading Pvt Ltd is a leading importer of building materials in the Maldives. The company imports cement, coarse and fine sand, roofing sheets, plywood, GI pipes, gypsum boards and others. M Faaroshige', 8th Floor, Orchid Magu, Male', +960 333 1999, marketing@nalahiyatrading.com

PROMINENT RESOURCES

Prominent Resources Pvt Ltd was established in 2011 and has built a reputation as an importer of hardwood and other related items direct from Malaysia, Indonesia and New Zealand. M. Onigandu (1st Floor), Muranga Magu, Male', +960 333 3707, marketing@prominentmaldives.com

RAINBOW

Established in 1990, Rainbow Pvt Ltd is a building service provider that caters to the Maldivian market. The company's extensive portfolio of products include furniture, roofing materials, sanitary-ware and fittings, kitchen systems, electrical products and paint. G.Maarana, Alikilegefaanu Magu, Male', +960 331 6914, sales@rainbow.com.mv

SONEE HARDWARE

Sonee Hardware is one of the largest hardware businesses in the Maldivian market. They offer a broad range of products, from hardware to kitchen tools. The company which started from 1970 since then has grown from one outlet to six. Sonee Building, No. 7, Ibrahim Hassan Didi Magu, K. Male, Maldives, +960 333 6699, info@sonee.com.mv

TIMBER HOUSE

Timber House has over a decade of experience in the timber industry and helps prospective customers in evaluating the various volumes and types of timber best suited for their needs. M. Honeydew, Izzuddheen Magu Male’, 20311, +960 333 9111, info@timberhouse.com.mv

Dive & Water Sports

BEST DIVES

Best Dives Pvt Ltd is a leading diving and watersports centre, excursion and yacht charter service provider, operating in both high-end luxury resorts and middlerange resorts in the Maldives without compromising on quality service. 6/F MF Building, Chandhanee Magu, Male city, Maldives. +960 330 5960, info@bestdivesmaldives.com

BLUE HORIZON

Blue Horizon offers diving and surfing adventures that are tailored to meet the needs of its clients. Currently the company operates two motorized yachts and two sailing catamarans. M. Bolissafaru 2nd Floor, Orchid Magu, Male', +960 332 1169, travel@blue-horizon.com.mv

DTECH

dTech Pvt Ltd is the sole distributor of SEADOO and EVINRUDE brands - providing the finest Personal Watercrafts (PWC) and Outboard engine products in the Maldives. Having established in 1998, dTECh has always worked towards offering the best products to the Maldivian marine and power sports industry. M. Whale Shark, Male', 2021, +960 333 4051 spareparts@dtech.com.mv, dtecg.com.mv

EURO DIVERS

Euro-Divers Maldives offer scuba diving activities in some of the best scuba diving resorts in Maldives as well as water sport activities at selected resorts. Euro-Divers Worldwide was founded by Swiss nationals over 40 years ago and offers safe, exciting and professional scuba diving activities and scuba diving lessons in some of the world’s best diving destinations. euro-divers.com

GOLDEN JET TRADE

Golden Jet Trade Pvt. Ltd, established in 1985, a relatively small business then is now a leading supplier of quality Scuba Diving, Snorkelling, Water sports and Swimming equipment in the Republic of Maldives. Providing quality scuba diving wetsuits in all sizes, Scuba Diving fins or Flippers to Scuba Diving, Snorkelling gear and water sport knives and accessories. Golden Jet Trade Pvt. Ltd. 3, Chandhanee Magu, Male’, +960 322338 divegear@goldenjet.com.mv

MA SERVICES

MA SERVICES is a market leader in the sale, installation and maintenance of highpressure breathing air equipment, and is the authorized distributor for brands such as BAUER, Scubapro, Analox, HATZ. G. Veyoge, Husnuheena Magu, Male', +960 331 0935, maserv@dhivehinet.net.mv, maservices.com.mv

OCEAN GROUP

Ocean Group Maldives founded in 1998 is now one of the most successful premier dive and water sports operator with an impressive 20-year track record and many innovative launches. Customizes bespoke experiences for discerning travellers seeking truly unique dive and water sports experiences and have partnered with some of the best luxury resorts in Asia with the highest standards of sustainability and eco-tourism. +960 300-4649 go@oceangroup.mv

SILVER SANDS

Silver Sands Pvt. Ltd. has been in the inbound travel business since its inception. In 2005, the Company expanded into resort-based recreational activities and has been investing in and managing dive and water sports operations at 11 luxury resorts in the Maldives. Chandhaneege, 2nd Floor, Alhivilaa Magu, Male', 20292, +960 301 7777, sales@silversands.com.mv

SQUID MALDIVES

Squid Maldives is a leading company operating in the distribution of diving equipment and services. The Male’ based company is the sole authorised distributor of Mares, Coltri, DAN, and SSI services in the Maldives. Squid Maldives, Shop #1/29, Chandhanee Magu, 20189, Male, +960 723 9458, sales@mare.mv

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Electrical, Energy, Water

FSM

Established in 2000, FSM is a comprehensive fuel service provider that continuously seeks ways of improving its services and efficiencies through latest technologies and best practices. FSM works vigorously to improve their capacity and meet the challenges and the ever-growing expectations of their customers. Fuel Supplies Maldives Pvt Ltd, STO Aifaanu Building, 4th Floor, Boduthakurufaanu Magu, Male’, Maldives, +960 333-6655

ILAA

ILAA aims to provide environmentally sound world quality products to the resorts of the Maldives to protect and preserve the delicate environment. The company provides renowned quality products for clean power, solid and liquid waste management and electric vehicles. Lot No: 10637, Zone: M2-24, Onugas Magu, Hulhumale’ 23000, +960 335 5751, info@ilaamaldives.com, ilaamaldives.com

MWSC

Established in 1995, Male’ Water and Sewerage Company is the pioneer organization in the Maldives to institute a water production and wastewater management system. MWSC has become a multi-disciplinary engineering and manufacturing organization, providing engineering solutions for integrated utilities. Fen Building, 5th Floor, Ameenee Magu, 20375, Male, +960 332 3209, pr@mwsc.com.mv, mwsc.com.mv

PLANKTON ENGINEERING

Plankton Engineering is one of the well-recognized names in the Maldives for designing, assembling, and supplying high quality panels. These include metering, generator control panels, high voltage panels, VFD Panles. The company builds and assembles electric panels in their workshop in accordance with industry quality standards. 1st Floor, H.Thonada, Janavaree Magu, 20045, +960 330 3678, info@ plankton.com.mv, plankton.com.mv

STATIC COMPANY

Static Company Pvt Ltd's primary objectives are in the fields of mechanical and electrical engineering and water treatment. The company’s main activities include the design. contracting, supply of power generation and distribution of equipment, etc. M.Huraa, Fareedhee Magu, Male', Maldives, +960 331 0313, info@static-company.com

THE HAWKS

One of the leading fuel supply companies in the Maldives, the Hawks' services include fuel supply to inhabited islands, resorts, industrial and commercial projects, as well as sales and distribution of fuel related equipment. Bunkering services are provided both domestically and internationally to fishing vessels, ferries, safaris, cargo ships, cruise vessels, super and mega yachts. +960 334 0949, info@thehawks.biz

URBAN INVESTMENT

Urban Investment Pvt Ltd is a distinguished supplier of electrical home appliances and is also one of the leading resort suppliers. The company operates three shops in the capital, Male', having a variety of products ranging from electric kettles to air-conditioners and generators. Urban Investment Pvt Ltd, Neena, 2nd Flr, Keneeri Magu, Male’, +960 331 7019, sales@urbaninvestment.net

VAMCO

VAMCO's vision is to create long lasting solutions that customers will appreciate. The company prides itself in creating customized packages (product solutions) for fishermen, cargo-vessels and for inter-island ferry operators as well as playing a role in bringing mobility to Maldivians. +960 332 1169, marketing@vamco.com. mv, vamco.com.mv

Electronics & Accessories

ASTERS

Asters is a leading provider of high quality and affordable home and office furniture, electronic appliances, technology products and office supplies. Also supplies home, outdoor furniture, office furniture, IT solutions, stationery, office supplies and equipment. +960 3316464, sales@asters.com.mv

LE CUTE LIFESTYLE

Lintel Investments and Management Services Pvt. Ltd. is a wholly Maldivianowned company registered and operating in the Maldives as one of the country’s leading distributors of luxury fashion, beauty and lifestyle electronics brands. Le Cute Lifestyle Electronics is the official distributor for Panasonic, BOSCH Home Appliances, Electrolux, Marshall and Bowers & Wilkins brand of products in the Maldives. +960 301 0200, info@lintel.com.mv, lintel.com.mv

REEFSIDE

Reefside Maldives is recognised as a leader in selling original watches and electronic products in Maldives. Reefside is the authorized service centre for LG, Sony, Bose and Nikon Electronic products in the Maldives and offers local and international after sales service guarantee. KKM Building, 03, Orchid Magu, P.O. Box 20189, +960 332 3545, reefside@reefsidemaldives.com, reefsidemaldives.com

REFCOOL INVESTMENTS

Established in October 2002, REFCOOL has national reach and vision, offering exciting products and services that touch everyday lives of the people. Being in the business only for a few years, REFCOOL has already gained recognition as a major player in the rapidly evolving tourism and construction industry of the Maldives. 1st Floor, M. Seena, Varudhee Hingun, Male', 20253, 330 9900, info@refcool.com.mv, refcool.com.mv

STATE TRADING ORGANIZATION (STO)

STO group, with its subsidiaries, joint ventures and associates, is a national leader in business. It also focuses on petroleum, cooking gas, construction materials, medical supplies and pharmaceuticals, home appliances, electronics, supermarket products and insurance. STO Head Office Building, Maafanu, Boduthakurufaanu Magu, Male', +960 334 4333, info@stomaldives.net, sto.mv

Event, Lighting, Sound

AZIDON

Azidon specialises in sound reinforcement, stage lighting and turn-key events and projects in Maldives. Azidon’s technical planning and process-oriented approach aims to deliver a flawless result that will impress. Azidon Pvt Ltd, H. Maafilaage, Ground Floor, Kaasinjee Magu, Malé, +960 330 0999, info@azidon.com

DOAV

DOAV makes it possible to monitor and manage equipment, building management systems, scheduling, security, lighting, shades, HVAC, and energy consumption in real-time, all from a single dashboard to maximize system uptime, optimize investments in people, technology, and spaces, and ensure a great user experience. Ground & 1st Floor, H. Fennaage, Buruzu Magu Male', 20054, Maldives, +960 3009600, info@doavonline.net, doavonline.net

EVENT MALDIVES

EVENT MALDIVES is a team of young, creative and passionate professionals with extensive experience in events and entertainment. The objective is to make each and every event a unique experience. These include live shows, live events, ceremonies, exhibitions, product launch events and various other events. sales@ musicworldmaldives.com, musicworldmaldives.com

Food & Beverages

AIRSEAFOODS

AirSeaFoods is a hotel, resort, restaurant & supermarket supply company, specialised in all kind of food, delivered from anywhere in the world to your place and/or your business, at a fast reliable way, with the best possible prices in the market. M. Baaranaage Hulhangubai, Majeedhee Magu, Male, Maldives, +960 333 2889, export@airseafoods.de, airseafoods.de

ARIES MALDIVES

Pyramid was founded three decades ago and is one of the leading distributor for fast moving consumable goods (FMCG) in Maldives. Currently the main lines of products are juices, coffee, teas, biscuits, pasta, baked beans, cooking chocolate, flour tortillas etc. Representing some of the finest international brands and committed to serve resort market in Maldives for more than 30 years. 1st Foor, STO Trade Centre, Orchid Magu, +960 3328658 marketing@ariesmaldives.com

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BESTBUY MALDIVES (BBM)

Bestbuy Maldives (BBM), is a leading supplier to resorts, offering top brands and solutions. BBM is continuously evolving in line with the changing needs of its clients and is one of the most innovative supply operations in the Maldives. Aagé 2nd Floor 02-02, 12 Boduthakurufaanu Magu, Malé , 20094. +960 332 0850, hello@bb-mld.com

CITY INVESTMENTS

City Investments (Pvt) Ltd was founded in 2002, and deals in bakery products. It deals with some top F&B brands including Pregel Gelato and cocktail products from Italy, Darbo fruit jams from Austria, Fentimans soft drinks from England, Truchillo Freshly Roasted Coffee Beans from Italy and various other products. City Investments, Orchid Magu, Male, +960 799 0558, info@city.com.mv, city.com.mv

COSMOPOLITIAN

Cosmopolitan –a leading Hotel, Restaurant & Resort Supply Company with exemplary and superior quality service. Products range - Frozen & Chilled meat, Dairy & Cheese, Brown Eggs, Frozen Juice, Dry Goods, Seafood, Beverages, Wines & Spirits. Our vision is to be the most preferred Hotel, Restaurant & Resort Supplier in Maldives. Omadu Fannu, 4th Floor, Haveeree Hingun, Maafannu, +0096331 0477, info@cosmpolitan.com.mv www.cosmopolitan.com.mv

CYPREA FOOD & BEVERAGE

Formed in 2014, Cyprea F.N.B Private Limited is a subsidiary company of the ‘Cyprea Group’. Having associated with reputed brands from many parts of the world it is an emergent supplier for a range of dry, frozen, beverage and specialty products to the local market and resort sector. ‘The Cyprea’, 66/17, Boduthakurufaanu Magu, Male’, Maldives. +960 3013032, info@cypreafnb.com.mv

EURO MARKETING

Founded in August 1997, the main purpose of Euro Marketing Pvt. Ltd. is to deliver daily merchantable non-alcoholic beverages and other snacks to the rapidly growing tourism industry of the Maldives. Additionally, serving consumer grocery retailers as well as restaurants, hotels, resorts and other food service establishments. Ma, Favourite, Chandhanee Magu, K. Male', +960 332 0022, euromarketingmaldives.com

FANTASY STORE

Fantasy Pvt Ltd supplies food selected from international locales. Products include fruit, wine, meat, pastries, cereals and others. 1st Floor, M. Velaaluge, Fareedhee Magu, Male', +960 332 4668, fantasy@dhivehinet.net.mv

HAPPY MARKET

Happy Market Trading Company Pvt Ltd (HMT) is a premium food and beverage importer & distributor operating in the Maldives. The company has exclusive distributorship of several world renowned F&B brands. M. Newplot, Ameenee Magu, Male`, +960 331 3523, info@happymarket.com.mv, happymarket.com.mv

LILY ENTERPRISES

Lily Enterprises mainly focuses on handling and distributing several internationally renowned brands, as well as marketing and promoting them in the Maldives. Additionally, the company is recognised for its efforts in providing efficient service and effective marketing strategies. Ahmadhee Bazaar, Male' 20182, +960 332 3236, info@lilyenterprises.com

MADIHAA COMPANY

MADIHAA Company is a leading importer and distributor of fresh fruits and vegetables in the Maldives. The company has diversified into other areas such as frozen products, confectioneries, household items and beauty products recently, becoming a shopping hub for the retailers throughout the Maldives. M. Dharavandhooge Uthuruge, First Floor, Lainoofaru Magu, 20223, Male’, +960 332 8827, madicom@dhivehinet.net.mv, madihaa.com

MHA

MHA imports and distributes an extensive range of F&B products. They include key ice cream brands such as Walls, Nestle and London Dairy. Other top brands in their portfolio include Milo, Al Shifa Honey, Crown Dates and Crumpy. MHA also carries personal care products including lotions, aftershaves, body sprays and bath products. Contact: +960 334 3694, sales@mha.com.mv,mha.com.mv

SEAGULL FOODS

Seagull Foods specialises in the import, wholesale and retail of food of the finest quality, in regards to fresh produce as well as processed food. Seagull Group also runs an agricultural and fisheries project on the island of Maafahi for fresh fish products and produce. G, Thundi, Ameenee Magu, Male' +960 334 3663, foods@seagullmaldives.com

SIMDI RESU

SIMDI Resu is a leading supplier of restaurant and bar products such as the prestigious Sambonet and Matfer ranges. The company also supplies leading Italian coffee brands and automatic coffee machines. Established in 1988, SIMDI Resu has become one of the most successful and competitive suppliers of cost effective, state of the art, quality resort-ware. H. Casia, Kasinjee Magu, Male’ 20-044, +960 333 4483, resu@simdi.com, simdi.com

STANDARD AND ORIGIN (S&O)

Standard and Origin, (S & O) dedicates in the food & beverage suppliers through being the brand equity and innovation. Among the tourism industry of Maldives, by becoming the Exclusive distributor of worlds famous brands like KraftHeinz, Kimberly Clark Professional, Del Monte, Pasfrost, Mydibel, Etc. Standard & Origin Pvt Ltd H. Sifa, 5th Floor Boduthakurufaanu Magu Male', +960 301 5544 sales@sno.com.mv.

UNITED FOOD SUPPLIERS

United Food Suppliers (United) is one of the fastest growing businesses in the Maldives specialising in supply, storage and distribution of temperature controlled foods mainly geared towards the resort industry. United Food Suppliers, 5th Floor, M. Alia Building, Gandhakoalhi Magu, Male, +960 330 0777, info@ufs.com.mv

VB BROTHERS

VB Brothers is one of the top FMCG distributors in the Maldives. The company has the ability of acquiring world's top brands such as Mars chocolates, Kellogg’s cornflakes, Johnson & Johnson products and Lo’real and Garnier products directly from their sources. VB Brothers Pvt Ltd, MF Building, 9th Floor, Chandhanee Magu, Male', Maldives, +960 330 3329, rsd@vbbrothers.com.mv

WRIST RESORT SUPPLY

Wrist Resort Supply is located in the Middle East and offer a one-stop-shop solution for the Resorts and provide global 24/7/365 service Our wide assortment of Food (chilled, perishables, dry, dairy, frozen) and Non-food range are delivered by air freight and sea freight from Dubai and Europe. Contacts: +960 7891215, resort@wrist.com

Engineering & Marine

AS MARINE MALDIVES

AS Marine Maldives, a joint venture between AS Marine Dubai and Coastline Investment Pvt Ltd offers a range of services from boat repairs to refurbishments of boats’ structure and systems, with a wide range of boat types and brands. AS Marine Maldives provides complete solutions from the drawing board to delivery. +960 799 8590, info@asmarinemaldives.com

HASSAN MARINE

Established in 1999, with a service center specialising in repair, installation and maintenance of out-board engines, Hassan Marine is the exclusive distributor in the Maldives of Mercury Engines, Quicksilver Parts & Accessories, Attwood Marine Products, NGK Spark Plugs, Seafirst Steering Systems and many more. M. Kakolhas, Izzudheen Magu, Male', +960 300 7044, info@hassanmarine.com, hassanmarine.com

MTCC

Maldives Transport & Contracting Company (MTCC) provides a diversified range of products and services, such as construction and project management services, logistical operations, modern transport services, engineering and docking services and an extensive range of reputed products as, Yanmar and Suzuki marine engines, Hamilton propulsion system, Castrol lubricants, Sigma protective coatings, Scott Bader boat building composite. 7th Floor, MTCC Tower, Boduthakurufaanu Magu, Male', Maldives, +960 332 6822,

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OFFSHORE

Offshore's main focus is on the design and construction of safari yachts, dive boats, ferries, 4th generation fishing vessels and speedboats. These include hi-tech high-speed crafts and cargo carriers as well. Additional services include designing sophisticated yachts and boats, project costing, stability reports, turnkey boat building, supervision of projects and inspection, and consultancy. sales@offshore. mv, offshore.mv

Furniture & Flooring

ALLORA PAN HOME

Allora Pan Home is the sole distributor of a leading Asian furniture brand "SB" in the Maldives. Visit Allora's showroom to experience the many options available to make your home a place of comfort and style. SB products are reputed for their design, quality and value for money. Allora Pan Home, Hithaffinivaa Magu, Male', Maldives, +960 332 5105, info@panocean.com.mv

DAMAS

Damas Pvt Ltd. provides a wide range of products and services including real estate development & management, logistics & moving services, IT services, food and beverages, construction and fabrication materials, and resort equiptment such as cutlery and crockery, hotel linen, cold room items & implements. +960 333 3000, info@damas.com.mvdesign

EVO

EVO is dedicated to providing high quality, creative interior solutions to meet the needs in interior planning and designing. As exclusive distributor of Germany’s top brands such as Nolte Kitchens, Express Kitchens and Csshmal, Evo Home aims to offer clients the best of furniture technology in the Maldives. evohome.mv

FORTSEN

Fortsen offers specialized products & services to the architectural, residential & industrial sector. With its prime focus on interior finishing & furnishing, the company has developed a comprehensive range of wooden laminate floorings, windows blinds & specialty decorative stones. Contact: 332 6662, email: info@fortsen.mv

PALM GLOW

Palm Glow provides hygiene and maintenance solutions while continuously reassessing the commitment to professional hygiene and maintenance, to ensure that the customers are always up to date with the latest in technology, and is always supported from inception throughout the relationship cycle. Ma. Uthuru Innaage, 5A, Nikagas Magu, 20164, Male', +960 300 9700, palmglow.com

SPECTRA

Spectra PLC is an interior product supply and service provider, specialising in ceilings, laminate and wooden floors, window tints, carpets, rugs, wallpaper and many more such products. They have a wide range of experience designing everything from government buildings, education institutes, theater and convention centers, to bedrooms. Faamudheyrige, Maafannu, Orchid Magu, Male’, 20209, +960 333 0099, info@spectra.mv

IT Solutions & Networking

CLICK COMPUTERS

Click Computers is a reputed IT company providing turnkey IT solutions. It offers the latest IT solutions to multinationals, government agencies, private sector parties including hotels and resorts. The company deals with major brands including Dell, Acer, HP, Samsung, Apple and Asus among others. M. Borneo, Male', +960 334 2002, sales@clickmaldives.com

COMPUTER PLUS

Computer Plus Pvt. Ltd is a leading vendor of computer products & services in the Maldives. It aims to provide a comprehensive and wide range of services and products to fulfill the requirements of the information technology sector from system design, procurement, and installation to maintenance of computer hardware as well as providing regular and custom software. M.Send Rose, Iskandharu Magu, Male', +960 333 4862, sales@computerplus.com.mv

DHIVEHI VIUGA

Dhivehi Viuga (DV) is a network infrastructure solution provider that offers stateof-the-art service through a mixed team of local and foreign professionals with the mission of delivering unparalleled service and support to both the Maldivian and international markets. H. Soanary, 5th Floor, Boduthakurufaamu Magu, 20026 Male’, +960 334 4652, info@dhivehiviuga.com

ETALK

Etalk Pvt Ltd provides customers with a unique range of products and services that are fully customisable and suited to homes, local businesses, offices, shops and the hospitality industry. The company designs, installs and services surveillance systems, access control systems, networks, business automation. Husnuheena Magu, 2002 Male', +960 3329132, sales@etalk.com.mv

LINK SERVE

Link Serve Pvt Ltd is the one-stop shop for IT and security requirements. It handles installation & maintenance of CCTV systems, door phone systems, Local Area Networking, PABX Systems, access control systems, time & attendance systems, motion detectors, fire extinguishers, installation solar power systems, installation of alarm systems. +960 300 3000, helpdesk@linkserve.com.mv

MAXCOM

Maxcom Technologies was established in 2005 and is now one of the foremost IT hardware and IT solution centres in the Maldives. It also distributes the brand Dell and offers a variety of products and services such as storage and networking, tablets and laptops. +960 333 0034, sales@maxcom.com.mv

PERSONAL COMPUTERS

Established in 2008, Personal Computers is one of the most reputed names in the IT sector of the Maldives. With two outlets in key areas of Male’ and a dedicated service center, the company provides a comprehensive range of technology solutions that enhance the IT experience of their customers. Personal Computers ensure that the products are 100% genuine and meet the expected quality standards. For inquiries call +960 3003033, info@personalcomputers.mv, personalcomputers.mv

ROSEWARE

RoseWare Corporation Pvt Ltd was established with the objective of providing bestof-breed IT solutions for small and midsize businesses, with skills, resources, and expertise to give clients a recognizable edge while opening up a world of powerful resources. Ma. South Shine, Chandhenee Magu, Male', +960 330 8554, info@rosewarecorp.com

SYSTEMS SOLUTIONS

Serving since 2010, Systems Solutions Pvt. Ltd is an international software development and consulting company. Services provided by the company include IT consultancy, software development, offshore development, outsourcing services, ERP implementations, Content Management Systems (CMS), mobile application development and web development. M. Alia Building, 7th Floor, Gandhakoalhi Magu, Male', Maldives, +960 301 1355, info@solutions.com.mv

DHIRAAGU

Dhiraagu is one of the largest telecommunications operator in the country offering total solutions and a comprehensive range of mobile, internet, data and fixed line services throughout the Maldives. With nearly three decades of excellence and a proven record of success, we provide mobile, enterprise and fixed broadband services. Dhiraagu Head Office, Ameenee Magu, P.O. Box 2082, 20403 Male, +960 332 2802, 123@dhiraagu.com.mv

MEDIANET

Medianet is one of the largest pay-tv broadcasters in the Maldives with over 30,000 subscribers. The company has an ever-increasing client base and content. Medianet has acquired the license and rights to the best available contents for this region, and offers impressive packages separately for the hotels and resorts in the Maldives. Medianet Pvt Ltd, H.Sisil Hiya (Second Floor), Majeedhi Magu, 20071, Male', +960 332 0800, customerservice@medianet.com.mv

Internet, Telecommunication, TV
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OOREDOO

Ooredoo Maldives provides an extensive range of innovative voice, data and high speed broadband internet services tailored to the growing needs of today’s consumers and businesses. Ooredoo's services include fixed & wireless broadband internet, total resort solutions, mobile money services, and smart solutions. Ooredoo made history by launching the first ever and fastest 3G & 4G networks in the Maldives. H. Sunleet, 5th Floor PO Box 2196 Boduthakurufaanu Magu Male', +960 961 1000, 929@ooredoo.mv, ooredoo.mv

Logistics & Transportation

ASIA FORWARDING

Asia Forwarding is intimately acquainted with the carriers in all trade lanes so that they can direct your cargo in the most suitable way, whether your goal is to minimize freight costs, obtain the best packing, storage and warehousing, or meet seemingly ‘impossible’ deadlines. Asia Forwarding is a didicated team of professionals attending to your needs in a professional manner. +960 334 3041, info@theasiaforwarding.com

CENTURION TRANSPORT SOLUTIONS

Centurion PLC's operations revolve around shipping, freight management, warehousing, distribution, logistics management, ship ownership & management, protection & indemnity. Providing reliable and effective transport solutions to the shipping and airline industry, specializing in the delivery of cargo to any location within Maldives. The company operates from three locations in the Maldives, covering the nothern and southern ports. Faamudheyrige, Orchid Magu, Male', Maldives, +960 333 8530, info@centurion.mv, centurion.mv

LEO TRADING

Leo Trading Pvt. Ltd. started its operation in the early 2000s. The key expert areas of the company include leasing of heavy construction equipment, shipment clearance, cargo clearance, discharging shipments, excavating, back filing & compacting, and constructing underwater pipelines and sewerage systems. Leo Trading Pvt. Ltd, M. Three & One, Haveeree Hingun, Male', Maldives, leo@leotrading.mv, +960 300 6638

LITUS

Established in 2012, Litus Maldives Pvt Ltd is a project logistics management company delivering cost-effective solutions throughout the Maldives. The company develops comprehensive project logistics and construction materials and resort supply service plans tailored to meet specific requirements of customers. M. Manaaziruge, Majeedheemagu, 20305, Male’, +960 300 3999, info@litusmaldives.com, litusmaldives.com

TTS

Total Transport Solutions is one of the leading shipping, freight forwarding & logistics service providers in the Maldives. They offer a range of products and services varying from liner agencies, feeder operations, airline GSA, vessel husbanding and project cargo logistics. Additionally providing services such as sea freight, Air Freight, Express Courier to the most recent expansion into Inter-Atoll Logistics, bunkering and many other services7th Floor, Ma. Maadheli, Majeedhee Magu, Male', +960 301 1888, info@ttsgroup.mv

Office Supply & Printing Services

ASRAFEE BOOKSHOP

Asrafee Bookshop was established in 1976. Since then the company has earned a reputation for offering a wide range of products from stationery, educational materials, books, art supplies and so on. Asrafee Bookshop, Chaandhanee Magu, Male', +960 332 3424, asrafee@asrafee.com

CHANDLIER

Chandelier Company Pvt Ltd is a stationery and office equipment supplier in the Maldives. The company deals with government offices, schools, banks, organizations, hotels and resorts as well as the private sector. +960 332 7858, sales@chandelier.com.mv

COPIER PLUS

Copier plus Pvt. Ltd. was established with the focus of providing a total office automation solution to the Maldives. With Toshiba tech on board, Copier Plus was launched in 2004 with a showroom and a service center. In 2008, the company added Brother International’s merchandise to its product line. H. Kuredimaage, Majeedhee Magu, Male', 960 331 2121, info@copierplus.com.mv, copierplus.com.mv

M7 PRINT

M7 Print Pvt Ltd. was established in December 2007. The company's products and services include offset printing and production of eco-friendly paper shopping bags and other products and solutions. It is one of the largest printers in the country proving retail and wholesale services across all the economic sectors.

M7 Print, Ameeneemagu, Male', 20033, +960 330 7787, print@m7maldives.com, m7maldives.com

NOVELTY PRINTERS & PUBLISHERS

Novelty Printers & Publishers Pvt. Ltd. was founded in 1965 by Mr. Ali Hussain as a home business. From manual stencil to letterpress to offset printing, the company today is one of the nation's largest and leading providers of printing, publishing and related services. M. Utility, Male, 20340, +960 331 8844, printers.novelty.com.mv, novelty.com.mv

PROCURE PLUS

Procure Plus supplies office stationery, including printers, printer toner & cartridges, and computer accessories, tea room facilities, cleaning appliances and document solutions at competitive prices. Penton Villa, Male', +960 332 6220, sales@procuremaldives.com, procuremaldives.com

Safety and Security

ANTIFIRE

Antifire Maldives deals with various safety products including fire extinguishers, fire alarm systems, fire hose reel systems, dry riser systems, hydrant systems and automatic fire suppression systems. G. Graces, Male', +960 331 0322, admin@ antifiremaldives.com, antifiremaldives.com

GAGE

GAGE Pvt Ltd provides security with round the clock coverage and ensures the safety of their clients. The company's services are rendered by skilled professionals in an organised and disciplined manner. H. Noomuraka, 1st Floor, Hadheebee Magu, Male', +960 330 4055, projects@gage.com.mv, gage.com.mv

GLOBAL FIRE SERVICES

Global Fire Services Pvt Ltd is dedicated to protecting lives, properties and the environment from the perils of fire. With highly qualified professionals, latest technologies and years of experience, the company uses modern fire prevention methods and progressive public safety education for the benefit of the community. M. Kadhuruma, Fandiyaaru Magu, Male’, Maldives, +960 301 6616, info@gfsmaldives.com, gfsmaldives.com

PESTEX MALDIVES

PestEX Maldives is engaged in importing and distributing pest control products to both domestic and corporate clients. Additionally PestEX Maldives is a trusted pest management service provider of many corporate bodies such as resorts, restaurants, safari boats, commercial and industrial sites etc. PestEX Building, Neeloafaru Magu, Galolhu, 333 8009, info@pestexmaldives.com

PESTERMINATORS

Pesterminators Pvt. Ltd. is not just another pest control company that sells chemicals. Pesterminators is a unique concept developed by Agro Services with the motive of being the one-stop-shop for all pest control requirements. +960 334 2930, info@pesterminators.com.mv

SAVIOURS

Saviours Pvt. Ltd. is a customer oriented company, intending to serve the market need for a professional and customer focused security and safety solution provider. The company emphasises services and support, as well as offers a wide range of quality products which are state-of-the-art. 7999966, info@savioursmaldives.com

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Travel Agent & Tour Operator

ACE TRAVELS MALDIVES

Ace Travels Maldives provides both inbound and outbound tours in the Maldives. The company is a fully owned subsidiary of Aitken Spence Travels Pvt Ltd. Aitken Spence Travels is a joint venture between Aitken Spence PLC and TUI Travel PLC. Ace Travels Maldives, H. East Light, Ameer Ahmed Magu, Male', +960 3338026, sales@acetravelsmaldives.com

CANOPUS MALDIVES

Canopus Maldives offers a range of services to clients, including destination management through Aqua Sun, which offers complete solutions to inbound services to the Maldives. Moreover it supplies award-winning Atomix and AlMakreb brand speedboats through Surpass, who also supplies Italian coffee and coffee makers for homes, restaurants and offices. +960 332 1079, info@canopusmaldives.com

CAPITAL TRAVEL & TOURS

Capital Group is a network of companies owned and managed by the principle company Capital Travel & Tours Private Limited, established in 1991. The company's primary actvity initially was to operate as an in-bound travel agent in the Maldives. Today, Capital Travel has well over 500 partners around the world. M. Banff Villa, 4th Floor, Majeedhee Magu, Male’, +960 331 5089, capital@ dhivehinet.mv, capitaltravel.com

SPLENDID ASIA

Splendid Asia is a tour operator based in the Maldives. The company offers tours of the Maldives' beautiful beaches and divespots while offering a range of activities and sports. Splendid Asia is dedicated in promoting the cultural and natural treasures of the Maldives. G. Kasthoorige, Male', +960 331 2460, info@splendidasia.com, splendidasia.com

SUNLAND TRAVEL

With more than 30 years of experience in holiday operating, Sunland Group diversified to Sunland Journeys in 2014. Sunland was established in 1988 and its travel arm arranges personalised journeys for travellers via Singapore Airlines. H. Moonlit Villa, 1st Floor, Medhuziyaaraiy Magu, Male, +960 331 0031, airsvc@ sunland.com.mv, sunlandjourneys.com

VOYAGES MALDIVES

Established in 1980, Voyages Maldives is one of the leading travel and tour companies in the Maldives. Voyages has over 30 years of invaluable experience in the industry and is labelled as one of the largest companies of its kind. M. Narugis, Chaandhanee Magu, Male', +960 332 2019, tours@voyagesmaldives.com, voyagesmaldives.com

Wellness

COSMERC

Cosmerc Maldives Pvt Ltd is a company with several years of experience. The company's collection features a wide range of organic shampoos, shower gels, body lotions and other cosmetic and beauty products. M. Naka, Jambu Magu, Male', Maldives, +960 991 5588, sales@cosmerc.com, cosmerc.com

DUNIYE SPA

Duniye Spa, a leading spa-wellness management & consultancy company in the Maldives, was founded in 2002 by a group of international hotel owners with the vision to provide a special place for holistic well-being and world class spa treatments. Duniye Spa, Champa Building, 3rd floor, 20187 Male', Republic of Maldives, T. +960 664 3157, duniyespasdirector@meeru.com

MEDICAL SWISS BEAUTY

Medicsl Swiss Beauty allows customers to unwind and enjoy the benefits of beauty treatments in a centre devoted exclusively to health & rejuvenation. H. Starlit Villa (Ground Floor), Abadhah Fehi Magu, Male', +960 797 500

SERENA SPA

Serena Spa: a haven of peace & tranquility set against the ambience of natural beauty, for those who wish to relax, restore and rejuvenate body, mind and spirit. Operating in 9 locations in the Maldives, Serena Spa's boutique offers an eclectic selection of spa products, including incense, massage oils, bath blitzes, burners and more. Serena Spa Pvt Ltd, M. West End, Male', Maldives, +960 331 3866, maldives@serenaspa.com

54 Hotel Insider
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