December 2022/ January 2023 Supplement

2022 Housing Industry Solutions Guide

HOUSINGWIRE

EDITORINCHIEF SARAH WHEELER MANAGING EDITOR JAMES KLEIMANN EDITOR ANGELICA LEICHT SENIOR MORTGAGE REPORTER BILL CONROY REAL ESTATE & TITLE REPORTER BROOKLEE HAN MORTGAGE REPORTER FLÁVIA FURLAN NUNES REPORTERS CONNIE KIM, TANNISTHA SINHA LEAD ANALYST LOGAN MOHTASHAMI CONTRIBUTORS RICK SHARGA, SCOTT OLSON

REALTRENDS

VICE PRESIDENT OF REAL ESTATE MARK ADAMS EDITORIAL DIRECTOR TRACEY VELT DIRECTOR OF RANKINGS PROGRAMS LIZ SMITH TECHNICAL DIRECTOR KEERI TRAMM

REVERSE MORTGAGE DAILY EDITOR CHRIS CLOW

CEO CLAYTON COLLINS COO DIEGO SANCHEZ

DIRECTOR OF FINANCE ANDREW KEY DIRECTOR OF PEOPLE AND CULTURE AMY BEARD CHIEF OF STAFF ALEX BRIDGEMAN VICE PRESIDENT OF GROWTH CAREN KARRIS

GROWTH MARKETING MANAGER GREG ROBERTS SENIOR GRAPHIC DESIGNER EMILY CARPENTER GRAPHIC DESIGNER BRANDON JOHNSON VICE PRESIDENT OF PRODUCT HOLDEN PAGE UX/UI MANAGER BO FRIZE WEB DIRECTOR BRENT DRIGGERS AD OPS COORDINATOR ELIZABETH LEDOUX DIRECTOR OF HW+ & EVENTS BRENA NATH SENIOR WEBINAR & EVENTS MANAGER ALLISON LAFORGIA MARKETING PROGRAM MANAGER LESLEY COLLINS

MEMBERSHIP COORDINATOR SARAHI DE LA CUESTA PEOPLE OPERATIONS MANAGER JAMIE BRIDGES AD OPERATIONS MANAGER MATTHEW STAFFORD

MEMBERSHIP DEVELOPMENT SPECIALIST CAROLINE ABAD

EMAIL MARKETING SPECIALIST ALI MORRISSEY GROWTH COORDINATOR SYDNEY SMITH SENIOR EVENTS MANAGER KATIE GALBRAITH EVENT SPECIALIST MAKENNA CLAY BUSINESS ANALYST WHITNI ROWE

SOCIAL MEDIA STRATEGIST KENNEDY BENJAMIN

SALES

SVP SALES AND OPERATIONS JENNIFER WATSON LAWS VP SALES MICHAEL ORME WESTERN CHRISTI HUMPHRIES, LINDSLEY HARRIS, CASS HECKEL CENTRAL & NORTHEAST SAMANTHA STEIN

CLIENT STRATEGY MANAGER ADINA RITTER STRATEGIC ACCOUNT MANAGER BRIA SOYELE SALES MARKETING MANAGER TOD MOHNEY

CONTENT SOLUTIONS

MANAGING EDITOR MALEESA SMITH CONTENT EDITOR JESSICA DAVIS MAGAZINE EDITOR AUDREY LEE ASSOCIATE EDITOR MARNI DAVIMES MULTIMEDIA PROJECT MANAGER DALTON JOHNSON

JUNIOR DIGITAL PRODUCER ELISSA BRANCH

CONTENT SOLUTIONS COORDINATOR EUNICE GARCIA

LETTERS TO THE EDITOR EDITOR@HOUSINGWIRE.COM TIPS AND STORIES EDITORIAL@HOUSINGWIRE.COM

Mind over Matter

IF YOU’RE LISTENING to the objectively smart voices in the industry, I hope by now you’ve heard the refrains of “win in any market,” “lean into the chaos” and “growth mindset.”

If you haven’t, I urge you to do a quick audit of everyone you follow. (Quick plug: My team is producing content on HousingWire.com and RealTrends.com every week that helps you build your business, and some of that includes curated lists of folks to follow on every social media platform. Go read it!)

The reason those refrains are vital to our success is because they counter our normal human response to the challenges around us. I don’t have to spend a paragraph telling you what market we’re in –– you know all too well. Instead, I’m choosing to spend my word count on what we all need to focus on: How to make the most of the situation we’re in. And for that, I’m going to share the words from some of those smart voices I referenced above:

“How do we really step up as leaders and set a direction that can take our organizations to the next level during this time? We actually have fantastic opportunities to rework our organizations and get back to the details and the basics that we haven’t been able to for the last two years because we’ve just been busy keeping up.” - Ashley Bower, President, HomeSmart

“Owning a home right now isn’t right for everyone. But our job as lenders is to empower people with education and knowledge so they can make the right decision, right now, for them.” - Dave Savage, Chief Innovation O cer, Mortgage Coach and Sales Boomerang “2023 is either going to be the worst year ever if you don’t pay attention or it’s going to be the biggest year of your entire career. But you have to actually work at it.”Ryan Serhant, CEO, broker and founder, SERHANT

All three of those quotes came from sessions at this year’s HousingWire Annual, and were reflective of a broader theme: Finding opportunities and innovating in challenging times. And it’s a theme I hope you’ll see in the pages ahead. Each solution has been tailored to help you succeed in the environment you’re in, and prepare for the future. I know if you’re flipping through this supplement, you’re not shying away from innovating, even in the storm, so dive in and enjoy!

Happy reading, Maleesa Smith, Managing Editor of Content Solutions

Helping lenders overcome the common challenges associted with forbearance workflows and customer service. Mortgage Marketing Solutions

Valuation Tech

Providing virtual solutions to speed up the process and eliminate errors that impact homebuyers. Real Estate Tech Solutions

Offering innovative capa bilities that meet today’s borrower’s expectations. Title Companies and Solutions

Simplifying communication and offering tools to se curely and quickly transfer title data.

Leveraging technology so real estate professionals can provide a standout experience to buyers and sellers. Wholesale Lenders

eClosing Special Reports 36

Enabling lenders to con nect with all parties in volved in the mortgage process, 100% online. Fintech Product Showcase 46

Digitizing closings, cutting costs and enhancing the borrower experience to improve the process. Originations Platforms and Solutions 60

Allowing lenders to maxi mize efficiencies across the origination process.

Helping brokers find new areas of opportunity in a high-rate environment.

Loan Servicing Solutions

As more homeowners exit forbearance and move into permanent loan workout solutions, servicers need to be nimble in assisting borrowers as they figure out their next steps. Servicers will need to work as efficiently as possible while still providing a positive customer experience. The two companies featured in this section offer innovative capabilities to support a variety of portfolio sizes. These solutions enable servicers to manage their workflows while improving their customer service and borrower retention.

THE EXECUTIVES:

For more than 50 years, the Black Knight MSP loan servicing system has been helping power servicing operations from loan boarding, payment processing and escrow administration to investor reporting, compliance management, default processing and more.

MSP is a single, comprehensive platform used by servicers of all sizes to support a wide range of loan products, including first mortgages and home equity loans and lines of credit on a single system.

“MSP is used to service approximately 36 million loans,” Black Knight President Joe Nackashi said. “Thanks to the system’s scalability, it’s suited for portfolios of all sizes. In fact, 42% of MSP clients service fewer than 50,000 loans.”

As rising interest rates impact origination volumes, competition for purchase refi nance consumers grows increasingly fierce. As a result, servicers must be critically focused on their customer retention strategies.

The MSP system is integrated with several tools that can help servicers boost retention, including Black Knight’s Customer Service solution. Using this single application, representatives have access to customer information that is required to address borrower questions quickly, leading to faster call resolutions.

Furthermore, MSP integrates with Black Knight’s Servicing Digital solution to provide customers quick, convenient access to their loan and property-related information from the convenience of any device.

Offered as a mobile app and web solution, Servicing Digital delivers the self-service capabilities today’s consumers want, helping servicers amplify customer experience and retention efforts. By giving customers the power to perform tasks and access loan, home and property information on

their own, Servicing Digital helps reduce workload and stress on busy servicing operations.

MSP also supports retention with its integration with Capture, Black Knight’s lead analytics solution that proactively monitors portfolios for loans that could benefit from refi nance based on a customer’s specific equity position and/or current fi rst-lien rate.

Using the lender’s current pricing and most up-to-date market and margin structure, Capture helps generate accurate, borrower-specific pricing scenarios.

Black Knight is committed to routine updates to the MSP system to help clients address their regulatory requirements. These continuous enhancements help servicers stay up-to-date with ever-changing federal regulations, supporting compliance and reducing risk.

MSP offers integrated default functionality that assists with loss mitigation, as well as foreclosure, bankruptcy, claims and invoicing processes. This functionality is particularly critical today, as servicers are helping their borrowers get back into an active payment status following the COVID-19 pandemic.

Servicers using MSP can maximize the team they have while reducing costs and operating at higher levels of efficiency. The system leverages capabilities including advanced decisioning, workflow, and integration tools to help users simplify and streamline processes and lower costs.

“Black Knight’s MSP loan servicing system together with all of the integrated capabilities delivers a comprehensive solution that our clients trust,” said Nackashi.

“Black Knight is committed to advancing mortgage servicing with scalable, innovative solutions, backed by decades of financial stability and industry expertise.”

As part of its vision to reimagine servicing through innovative solutions, Freddie Mac has created Resolve, an integrated default management platform that delivers rules-based workout decisions in real-time, as well as supplemental data and insights to mortgage servicers.

In creating Resolve, Freddie Mac partnered with clients to reimagine traditional loss mitigation and developed a new technology experience that expedites mortgage assistance for homeowners. Clients working with Freddie Mac requested a flexible workflow and transparency for workout requests.

As a result, Resolve offers two ways to connect: a user interface and B2B integration via APIs. Clients have the option to use one path or both, depending on what works best for their business model.

“The Reimagine Servicing initiative is an example of our commitment to designing solutions around client insights,” said Cecelia Raine, vice president of Servicing Strategy and Integration. “Resolve is a direct reflection of this commitment. Our goal is to be the investor of choice through innovative solutions and our partnership approach.”

Resolve makes decisions, calculates values and provides loan terms that are derived from guiding policies that servicers adhere to. These rules adapt to new or updated requirements and regulations. This relieves servicers of in-house development and allows them to focus their time on working with the homeowner or handling more complicated cases.

Resolve’s APIs return workout decisions in three to fi ve seconds. With decisions and data at their fi ngertips, servicers’ interactions with homeowners are more impactful than ever. Servicers can provide clarity and more certainty on decisions, improving the Freddie Mac loan experience for their staff and homeowners.

“Servicers who are using Resolve APIs today are seeing up to 15 minutes saved per case, and when added up for all workouts, that’s amazing efficiency,” said Kate Mossop, vice president, Servicing Product and Offerings.

Resolve can also trigger a servicer’s workflow, such as solicitation offers and steps to close. Additionally, because Resolve can connect directly to a servicer’s loss mitigation platform (proprietary or third-party), case management can be completed on a single platform.

Because Resolve integrates with various Freddie Mac data sources, the platform requires a significantly reduced dataset, eliminating the need for manual data entry. Resolve only requires a servicer to provide five loan data points to create a loss mitigation case.

Resolve also addresses servicers’ need for transparency. With each decision request, Resolve APIs return dynamic and descriptive messaging to inform servicers of exactly why a loan was eligible, ineligible or failed validation.

Servicers can view the status of submissions in an intuitive and clear interface along with any additional actions they need to take.

Resolve is adaptable, designed for single or bulk loan submissions for both user interface and B2B connectivity. This flexibility helps servicers absorb and scale for increased default volumes due to economic cycles. And when servicers needed a streamlined way to submit forbearance extension requests, Freddie Mac implemented a simple submission method in the platform.

“With the COVID-19 volume coming through, this has really been instrumental for us,” said API adopter Glenn Meadows, SVP of Mortgage Servicing at Fifth Third. Glenn adds, “For me it comes down to one word, efficiency … we can make decisions with a higher degree of accuracy.”

THE EXECUTIVES:

In today’s purchase-heavy market, lenders must shift their priorities to increasing sales volume and standing out among the competition. Lenders are also focused on providing a positive customer experience to boost borrower retention.

The two companies featured in this section offer tools to support lenders in their marketing efforts. These solutions enable lenders to provide excellent customer service and stay in contact with borrowers long after the loan has closed.

THE EXECUTIVES:

Black Knight’s Surefire CRM and Mortgage Marketing Engine makes marketing and messaging fast and simple

Maintaining and deepening relationships with borrowers is important for lenders, but it takes valuable time away from other business efforts for mortgage organizations. Additionally, creating compelling content on a regular basis and maintaining separate systems or tools for its dispersal is stressful, cumbersome and time-consuming.

Mortgage professionals need a solution that gives them total insight across the customer life cycle and that can offer multiple functionalities that keep them top of mind with customers — even after the loan closes.

regular, ongoing basis. Surefi re features built-in content and interactive capabilities to help the mortgage industry convert leads, provide outstanding in-process communication and create lifetime repeat clients.

Using Surefi re, marketing and messaging is fast, simple and always available. Users can access the platform’s content to send as-is or customize it to make it their own.

Surefi re users gain access to best-inclass, proven marketing campaigns that can be implemented out of the box. The platform’s capabilities include a leading CRM tool, personalized, dynamic videos, co-branded property sites and fl yers, a partner portal network, and more.

The integrated platform increases transparency across all stakeholders to support stronger collaboration between a lender’s marketing, technology, sales and executive teams. Surefi re provides total insight across the customer loan life cycle and complete digital asset management.

ERIK

ENRIGHT MANAGING DIRECTOR,

ORIGINATION TECHNOLOGIES

Erik Enright directs initiatives for Black Knight’s Surefire CRM solution, which automates the distribution of marketing content of interest to borrowers to help create lasting customer relationships.

Black Knight’s Surefire CRM and Mortgage Marketing Engine helps mortgage professionals win new business, drive repeat business and gain referral business. Surefi re includes intuitive “set it and forget it” workflows and awardwinning content, allowing mortgage professionals to eff ortlessly maintain and deepen their customer and colleague connections all through one powerful platform.

Surefire’s comprehensive marketing automation and content means organizations no longer need to patch multiple, disparate systems together to manage emails, texts and forms. Surefi re provides these capabilities and more in an all-inone, ready-to-use platform built specifically for the mortgage industry.

The platform surpasses generic CRM platforms by excelling in areas such as creative content, compliance standards and audit support. Its sophisticated hierarchy easily accommodates any organization’s expansion plans, including support for multiple lending channels, brokers and brands.

Surefi re can be customized to clients’ preferences and their profitability. By cutting down on costly learning curves, Surefi re’s “Blueprints for Success” marketing campaigns help users improve ROI by deriving more value from the platform sooner. Ultimately, Surefi re users have the right functionality at their fi ngertips for every stage of the loan life cycle.

RICH GAGLIANO PRESIDENT, ORIGINATION TECHNOLOGIES

Rich

Mortgage professionals are knowledgeable about home fi nancing but may struggle with writing interesting content on a

“Our clients appreciate that Surefire runs automatically, allowing them to focus on closing more loans, expanding into more markets and growing their lending channels,” said Erik Enright, Managing Director, Origination TechnologiesSurefi re. “Brand recall is brand value, so by automatically sending prospects and borrowers valuable and engaging branded content over the course of years, loan professionals can help create customers for life.”

ANTHONY JABBOUR, CHAIRMAN AND CEO

Anthony Jabbour leads the company’s overall vision and direction to provide Black Knight’s premier solutions and services for many of the nation’s largest lenders and servicers.

Gagliano is responsible for the overall strategy and product direction of Black Knight Origination Technologies.

BLACK KNIGHT SurefireCRM.com

This year is expected to bring a shift in priorities for lenders, mov ing from operational efficiency among high purchase and refi volumes to increasing their sales volume and competitive differentiation in a now purchase-heavy market. The key driver for lenders to compete in 2022 will come down to their ability to deliver an exceptional, personalized borrower ex perience to help them win not only the borrower’s business for one transaction, but for life.

ICE Mortgage Technology is poised to help lenders do just that with its consumer engagement solutions. ICE pro vides lenders with solutions that enable them to maximize sales productivity and deliver better borrower experiences by tapping into the power of the Encompass platform and leveraging the industry’s most trusted data source to power automation across the entire customer experience.

As lenders make investments to bet ter their borrower experience and drive sales efficiencies, they’re also using this as an opportunity to reevaluate their tech stack to simplify and consolidate systems and workflows to ultimately improve their originators’ experience. Many have found that their workflows are disjointed and unnecessarily complex, spread across multiple systems, user in terfaces and vendors.

ICE Mortgage Technology’s consumer engagement solutions are all connected to a single data source — the Encompass platform — which ensures a more seam less experience from a single partner.

“Unlike other sales solutions on the market, ours are completely configurable and fully integrated with the Encompass platform, enabling you to not only tailor our technology to the needs of your business but stay within the ICE Mortgage Technology ecosystem and leverage a single onboarding experience, single

data source and single partner for all your borrower engagement technology needs,” said Matt Dowd, Vice President, Product Management.

One of the most valuable attributes of ICE’s consumer engagement solutions is that they offer automated, personalized, multi-channel communication that spans the entire customer journey. The company’s technology also enables the lender to stay within the ICE Mortgage Technology ecosystem, providing them with everything they need from a single partner, which can help minimize not only complexities but costs as well.

And unlike other solutions that provide a “one-size-fits-all” approach, ICE’s tech nology is flexible, with a sales solution for every type of business.

“One thing we’ve learned over the years is that there is absolutely no such thing as a one-size-fits-all solution for every type of lender,” Dowd said. “The sales technology needs can differ drastically based on the lender’s business model or their current technology stack.”

For lenders with a consumer-direct model, there’s a sales productivity app designed specifically for the needs of sales teams that operate in high-volume, transactional call center environments. Lenders who use Salesforce as their pri mary system of record can use that same sales productivity app, customized for the Salesforce environment.

And for distributed retail lenders who are focused on building and nurturing ongoing consumer relationships, ICE has customized solutions to meet their sales teams’ needs, with features such as mo bile-friendly sales productivity tools.

“Our focus is on the connections be tween data and technology, between innovation and expertise, and ultimately, between people and opportunity,” said Jonas Moe, SVP Marketing and Market Strategy, ICE Mortgage Technology. “We connect all things mortgage.”

ICE MORTGAGE TECHNOLOGY icemortgagetechnology.com

THE EXECUTIVES:

PRESIDENT, MARKETING AND

Jonas Moe is responsible for communica tions, events, demand generation, brand ing, creative and market strategy for ICE Mortgage Technology.

PRESIDENT, PRODUCT MANAGEMENT

Matt Dowd’s responsibilities include driv ing the vision and strategy around ICE Mortgage Technology’s consumer experi ence initiatives.

With ICE Mortgage Technology’s consumer engagement solutions, lenders can win a borrower’s business for life

Title Solutions

The title process is complex and time-consuming, with points of friction that can increase time-toclose for lenders and borrowers. In today’s competitive market, lenders are focused on decreasing turn-times and providing a better borrower experience.

The two companies featured in this section offer solutions to reduce application-to-close times and friction as well as increase transparency in the title process.

THE EXECUTIVES:

Title reports can be confusing, while at the same time lenders seek to reduce time and friction in the loan origination cycle to remain competitive and provide their borrowers with excellent customer service.

Radian provides lender customers with the service and speed they need to create quality relationships with their customers that can turn into repeat business.

As a full-service title partner, Radian reduces hassle and provides greater value for loan originators, sales managers, vendor managers and lending executives.

“Radian is disrupting traditional title processes and using technology and automation to create a better take on title,” said Grant Brittain, SVP, Title Sales. “We are reimagining title insurance and settlement services to produce a new experience that is streamlined, transparent and cost-effective.”

In furtherance of this goal, Radian created Radian Ready to help its lender customers shorten loan cycle times, increase transparency and reduce friction with the title product.

Radian Ready provides an instant clearto-close to lenders in less than a day, as well as actionable items for both lenders and their borrowers to follow in order to clear remaining items quickly.

Radian Ready is a compliant solution that yields a standard ALTA loan policy meeting investor requirements. In addition to the standard ALTA commitment, the solution provides a clear summary of the title commitment and what issues, if any, need to be solved prior to closing.

Radian Ready is written to make it easy for a junior processor or loan originator to review and discuss with their customer. Its simplified grading system provides clarity for consumers at every stage. When there are items that need to be cleared, the solution provides an exact breakdown of each issue and plain-language explanations of how Radian will solve them.

When title is Radian Ready, the solution provides a cover page, a clear-to-close certificate and traditional title bundle documents, either as a single document or broken up as needed.

Radian Ready uses technology to reduce cycle times for standard processes and increase efficiency and quality. On average, Radian Ready cuts the time to produce and clear title by 50%, eliminating unnecessary holdups in the underwriting and clearance process.

Radian augments the efficiencies created by Radian Ready by investing in quality personnel who provide outstanding customer service.

Consumers expect a smooth loan transaction that includes a minimum of touch points prior to closing. Radian Ready simplifies the title process, reducing those touch points for both lenders and consumers.

“Radian is a standard of excellence in the mortgage industry. Customers choose Radian based on our long-standing reputation and dedication to quality service,” Brittain said. “They rely on our expertise to execute title orders accurately and consistently.”

WFG National Title Insurance Company (WFG) is a wholly owned subsidiary of Williston Financial Group and a national title insurance underwriter dedicated to taking time and cost out of real estate transactions. By focusing on its clients and their processes, WFG helps compress the time required to close a loan and/or transfer real property ownership. By empowering industry professionals with integrated technologies, WFG provides effi cient, high-quality products and services through four key divisions: Direct Operations, Agency Operations, Lender Services and WEST, its technology and digital marketing subsidiary.

WFG develops solutions in direct response to industry concerns solicited through regular engagement with its Executive Roundtable (ERT) of C-suite lending executives. The company’s post-transaction customer surveys and Net Promoter Score program rankings consistently reflect high marks for customer satisfaction across all divisions. This ongoing engagement is an example of WFG’s foundational pledge to “Communicate, Collaborate, Coexist.”

“Through our Executive Round Table (ERT) and the customer surveys we conducted in 2020 and 2021, we found that the biggest pain point for lenders — especially during the last few years’ record-high volumes — was turn-times,” said Dan Bailey. “That, plus challenges with capacity, as well as technology integration and implementation, continue to inform WFG as we develop new solutions that address our customers’ needs.”

WFG Lender Services offers a comprehensive portfolio of end-to-end origination products and services supported by:

• Real-time pricing

• One-touch ordering

• One point of contact

• LOS integration and delivery

• Consistent, world-class service

WFG’s MyHome, Blocks, and DecisionPoint products are perfect examples.

DecisionPoint instant title decisioning has provided a boost for WFG clients by reducing application-to-close times and loan fall-out. It analyzes property encumbrances and applicant circumstances, immediately grades the time needed to clear title and projects a completion time based on a customizable rating system. The result is delivered promptly with a pre-title report. DecisionPoint offers immediate title clearance for about a third of U.S. properties.

WFG’s Agency division operates a program called WFG Blocks, which offers title agents direct access to many of the services WFG has developed for its own operations. The six modular programs, or Blocks — Compliance Services, an Expense Management program, Human Resources, Information Security, Marketing and Sales, and Title and Settlement Services — are available as-needed, at any time and in any combination, without long-term or minimum commitments.

“The Blocks program provides a way for agents to move fi xed costs to variable costs so that they are able to save money and greatly reduce overhead,” said Patrick Stone.

WFG’s MyHome streamlines the resale process and enhances consumer satisfaction by eliminating duplicate touch points, providing real-time status updates, enabling proactive communication and facilitating data and document collection, storage and sharing.

Additionally, MyHome Funder Dashboard gives lenders and closers instant insight into the history and status of every loan in their pipeline, as well as the steps remaining before they can get to the closing table.

“While taking time and cost out of the real estate transaction, we are empowering the Realtor, lender and consumer with greater transparency and new technologies, including digital closing,” said Steve Ozonian. “When we all know where we stand and what’s required to close the transaction, we expedite the process and eliminate errors. DecisionPoint, MyHome and others accomplish this and, most importantly, create a better experience for the consumer, which benefi ts everyone involved.”

Valuation Tech Solutions

The appraisal process is complex and time-consuming. Lenders and appraisers need technology that will not only help them remain com pliant, but also reduce turnaround times.

The six companies featured in this section offer innovative solutions to help appraisers work efficiently while allowing lenders to reduce operational costs and increase profitability.

CLEAR CAPITAL clearcapital.com

THE EXECUTIVES:

Clear Capital’s new desktop appraisal solutions support appraisers in meeting new GSE guidelines

In February 2022, Fannie Mae and Freddie Mac added 1004 Desktop/70D Appraisal products to their Selling Guide for new purchase loans.

DUANE ANDREWS, CEO

As CEO, Duane’s people-centric focus and passion for the mortgage industry has built Clear Capital into a leader of valuations and real estate analytics providing valuable ser vices to nearly all top 100 U.S. lenders and nearly every mortgage investor.

“The expected benefits of desktop ap praisals — faster turn times and less friction for the borrower — are a much-needed piece of good news for a highly competitive market,” said Kenon Chen, executive vice president of corporate strategy at Clear Capital. “However, for lenders to take ad vantage of these benefits on behalf of their customers, they need to navigate new GSE requirements, such as ensuring appraisers have access to a digital floor plan.”

To support lenders and appraisers in meeting these new desktop appraisal guidelines, Clear Capital has developed two new desktop appraisal solutions, Desktop Appraisal and Desktop Data Collection, which launched April 5. For appraisers and loan originators, Clear Capital’s Desktop Data Collection assembles the trustworthy property data needed to confidently complete a GSE-compliant desktop appraisal.

Additionally, these solutions will assist with appraiser capacity concerns and reduce appraisal turnaround time while allowing appraisers to remain a vital component of the loan collateral process.

Within these desktop appraisal solu tions, users can capture photos with ClearInsight and generate high-fidelity floor plans with interior walls and an ANSIaligned digital GLA with CubiCasa to help appraisers complete a Desktop Appraisal. Floor plans with interior walls are a requirement for GSE-compliant desktop appraisals, and CubiCasa and ClearInsight are the only solutions on the market that can execute these using a mobile phone.

“Through digitizing the property, en abling new workforces through mobile technology and using AI models, we are executing the GSE’s vision of a modernized risk-based appraisal process,” CEO Duane Andrews said.

These desktop appraisal solutions use robust property data collected by Clear Capital’s seasoned real estate broker panel and offer an easy way to obtain property information.

Using Clear Capital’s desktop appraisal solutions, desktop appraisals can be com pleted up to 50% faster than a traditional appraisal, with a similar risk performance as compared to traditional appraisals.

KENON CHEN, EXECUTIVE VICE PRESIDENT OF CORPORATE STRATEGY

As head of corporate strategy, Kenon guides Clear Capital’s growth, ensures Clear Capital delivers consistent, long-term value for cus tomers and partners, and develops intuitive solutions that have transformed the valua tion space.

Clear Capital’s desktop appraisal solu tions offer an easy way to obtain property information by pairing seasoned brokers and appraisers with innovative mobile phone technology, ClearInsight and CubiCasa. ClearInsight and CubiCasa have revolutionized property data collection for remote valuations — state-credentialed appraisers and trained property data col lectors can capture the detailed property data needed for a desktop appraisal using just a mobile phone.

“What makes Clear Capital’s product and approach so valuable is that we can give lenders complete confidence that ordering a Desktop Appraisal will have a successful result,” Chen said. “With our nationwide network of certified data collectors using the one-of-a-kind CubiCasa automated floor plan app and our extensive property data set, we can obtain floor plans on demand, fueling completion of desktop appraisals and enabling a lender’s panel of appraisers to complete desktop appraisals as well. Our technology, data and nation wide coverage of data collectors provide a seamless transition for lenders looking to unlock the benefits of desktop appraisals.”

QuickSource from CoreLogic is a one-stop solution for importing, comparing and managing appraisal data

Analyzing Comps can be a pain point for both the client and the apprais er. Neither goes inside the comps, and the data that’s generally available for these comparable properties is often scarce, incomplete, or inaccurate and much is provided from a person with a direct interest in the sale. After receiving the appraisals, lenders and their AMCs often run them against their own databases, and the GSEs and other investors run the property data against historical appraisal data, with both tending to ask the current appraiser after delivery to comment on the discrepancies they see.

Historically, appraisers haven’t had visibility into their own peers’ data, even though they’re graded on their consisten cy with their peers and asked to comment on their peers’ data.

CoreLogic’s QuickSource levels the field, providing visibility and allowing the appraiser to shorten turn times by anticipating and addressing the clients’ ques tions before they even come up.

QuickSource is a one-stop solution for easily importing, comparing and manag ing appraisal data from multiple credible sources. With instant data comparison of self, peer and external data sources all on one screen, the solution helps appraisers improve accuracy and avoid discrepancies in every report.

QuickSource shows the appraiser all their comp data in one place in cluding MLS, public records, peer data (SmartExchange) and personal prior use. The solution transforms this data into the GSEs’ UAD standard reporting format, making it automatically compliant for UCDP portal upload. Users can prioritize which data sources they prefer for specific

fields and set custom formatting rules.

The SmartExchange peer data provides the appraiser many more data points, and early enough in the report-writing process to prevent some revision requests, clarifi cations and addenda commentary.

Additionally, discrepancies between the data sources are highlighted for the appraiser, prompting them to do further research and comment for the client on the discrepancies.

While this results in less time-consum ing typing for the appraiser, the real benefits come from anticipating and commenting on potential revision requests in the report before the revision request is even needed. Because QuickSource shows users the data sources a reviewer or lend er would be looking at, they can easily see what might trigger a revision request or question about comp selection and address it immediately, instead of the report potentially getting kicked back.

QuickSource and its SmartExchange data increase communication between appraiser and client, as well as reduce turn times. The solution also allows the appraiser to thread the needle of customized content and UAD/GSE requirements.

“Appraisers trust us more than any other software partner because of our for ward-thinking software and industry-lead ing training, technical support and coach ing,” said Joel Baker Sr., Professional of Product Solutions. “A la mode suite of end-to-end business tools allow the fee appraiser, usually a small business owner, to manage the day-to-day details of their company — from marketing efforts and websites to order, report writing, com pliance, delivery and managing their receivables.”

CORELOGIC corelogic.com/buy/appraiser-solutions/

THE EXECUTIVE:

BAKER, SR., PROFESSIONAL OF PRODUCT SOLUTIONS

In addition to his almost two decades teach ing appraiser workflow for CoreLogic, Joel Baker, Sr. has authored several continuing education courses for real estate appraisers, taught over 10,000 appraisers in live classes, spoken at dozens of real estate trade shows and seminars, and made over 300 training videos.

JOEL

HOMEGENIUS homegenius.com

THE EXECUTIVES:

KADE CLARK , SVP OF DIGITAL VALUATION PRODUCTS AND SALES FOR RED BELL REAL ESTATE

Kade Clark manages the operations of the al ternative valuation services offered by Red Bell Real Estate, which include automated, interactive and hybrid valuations.

STEVE GAENZLER, SVP OF PRODUCTS, DATA AND ANALYTICS FOR RED BELL REAL ESTATE

As head of the homegenius SaaS Product organization, Steve Gaenzler leads and facilitates the roadmap and creation of all homegenius SaaS products as well as the customer success teams that ensure value is delivered. In addition, he leads the Data and Analytics teams focused on the development of advanced analytics and data products.

homegenius offers

valuation solutions that take home price estimates to a new level

As businesses around the globe continue to streamline their pro cesses with the help of tech ad vancements, residential valuation ser vices are doing their part to keep pace. With professionals from real estate agents and brokers to investors and lenders relying more and more on automation to accurately assess property data, Red Bell Real Estate, LLC, a homegenius Inc. subsidiary and Radian company, offers 21st-century valuation solutions that take home price estimates to a new level. These valuation services utilize groundbreaking technology, including photo AI and computer vision, to take the guess work out of assessing property con ditions. By allowing for the automatic identification of attributes like finishes, materials, updates over time and con dition, this new valuation technology is transforming the pricing process. The valuation technology uses machine learning and deep learning that analyze data, identify patterns and refine conclusions based on new and changing data, which reduces bias and makes for more accu rate predictive modeling.

“By using proprietary technology, our valuations services are designed with unparalleled data coverage and next-level analytics to deliver unmatched insights quickly and easily, offering real estate professionals the information they need to make decisions regarding the price of a property,” said Steve Gaenzler, SVP of Products, Data and Analytics for Red Bell Real Estate.

Some examples of this technology at work include the Radian Automated Valuation Model (AVM) which uses sophis ticated modeling to quickly and accurate ly price virtually any single-family property in the U.S., or the Radian Interactive Value (RIV) which combines sophisticat-

ed automation and user-driven input to quickly deliver pricing estimates. These allow mortgage lenders and investors to obtain the vital information they need when evaluating a home or portfolio. Red Bell also utilizes computer vision and sophisticated analytics in the Radian Home Price Index, or HPI, that is driven by artificial intelligence and machine learning, offering results weeks ahead of other indices.

Agents and real estate brokers can also make use of these impressive analytics, modeling and more in geniusprice technology, an intelligent pricing engine for real estate that makes the traditional Comparative Market Analysis (CMA) re port feel obsolete. By marrying advanced valuation automation with local property data in an innovative and exciting way, this allows agents and brokers to leverage these insights and have more confident pricing conversations with their clients.

When it comes to the array of valuation services, real estate professionals can feel confident that they’re in good hands with the homegenius family of compa nies. The collection of valuation services has a strong reputation for providing fast and accurate results. For instance, the Radian AVM has been tested, verified and approved by Fitch Ratings as one of only five approved providers of AVMs for residential mortgage-backed securities (RMBS) transactions.

With an eye toward the future, homegenius has realized the importance of valuation tech, offering services that are unique in scope, user-friendly and accu rate to keep step with the evolving needs of real estate professionals. As technol ogy perpetually evolves, homegenius and Red Bell Real Estate plan to evolve alongside and look forward to continued enhancements.

21st-century

Incenter Appraisal Management’s RemoteVal solution keeps appraisers in full control of the inspection

The industry has a huge demand for appraisals but an ever-shrinking number of appraisers available to conduct them.

Incenter Appraisal Management’s RemoteVal technology allows appraisers to cut out all physical travel and get more inspections done, in turn generating more orders per day that they can complete.

The RemoteVal solution leverages the technology that homeowners and agents have with them already — their Apple or Android smartphones. It eliminates the need to send third-party property data collectors to a home or to bring special devices into a home. This greatly reduces time and cost to all parties, as well as al lowing appraisers to generate the needed inspection data to complete valuations remotely.

“The real difference with RemoteVal is that it keeps appraisers in full control of the appraisal inspection,” said Erik Pogwist, Chief Appraiser. “Appraisers can greatly reduce their turnaround times by taking photos and capturing data remotely using their own smartphone.”

RemoteVal’s built-in digital measuring tape makes it easy for appraisers to determine the square footage/GLA, and its 3-D scanning technology enables the appli cation to generate and deliver floor plans quickly and efficiently for lenders and ap praisers alike.

“No other remote valuation solution of fers this combination of appraiser-centric features and functionality,” Pogwist said.

The primary benefit of RemoteVal is speed for the lender. The inspection pro cess can take days to weeks to complete, but RemoteVal reduces that time, allowing the appraiser to deliver a faster report for the lender. And investors buying the loan

from a lender benefit from reduced risk, knowing the appraiser saw the property and signed off on its condition.

Consumers want an easy process that doesn’t require them to measure or pho tograph a home. GSEs want the desktop appraisal and other remote valuations to increase the veracity and the speed of appraisals.

RemoteVal delivers on both fronts. Because the appraiser is visually viewing the home in real-time on the effective date of inspection, they can more reliably and accurately verify the property condition and attest to that. It lowers risk and increases report veracity while eliminating the need to visit the property.

It also enables appraisers to complete reports without driving to the property. In an era of rising gas prices, environmental consciousness and concern for pollution, they can reduce their impact on the en vironment by ordering virtual appraisal inspections like RemoteVal.

“RemoteVal is easy to adopt and use for appraisers and homeowners,” said Mark Walser, President. “We made it highly ef fective but also simple. And because ap praisers are still in control and personally verifying all the data, the increase in speed doesn’t come at a reduction in accuracy or integrity.”

With RemoteVal, Incenter can bring appraisers into the digital age while still preserving and enhancing their role in the remote inspection process.

This, in turn, will help drive the adoption of the GSE desktop appraisal and increase usage of it, creating efficiency for apprais ers, reducing driving time, gas usage and environmental impact, and providing lend ers with the speed and scalability they need to make loans faster.

INCENTER APPRAISAL MANAGEMENT incenteram.com

THE EXECUTIVES:

Mark

ERIK POGWIST, CHIEF APPRAISER

Erik Pogwist is Chief Appraiser of Incenter Appraisal Management, with over 30 years of experience as an active field appraiser and expert in appraisal review, overseeing the company’s appraisal compliance and quality control department.

MARK WALSER, PRESIDENT

Walser is President of Incenter Appraisal Management and is responsible for the direction of the company and its strategic growth and technology initiatives.

NIKKITA PHANDA, SENIOR VICE PRESIDENT OF OPERATIONS

Nikkita Phanda is Senior Vice President of Operations, and runs all aspects of the company’s customer service and appraisal fulfillment functions.

OPTEON opteonusa.com

THE EXECUTIVES:

Opteon’s appraiser-facing software allows appraisers to submit reports from the field in real-time

Technology has radically disrupted many industries in recent years. The valuation services market has yet to see that same level of impact, but the pace of change is ramping up. With advances in automation bolstering speed and accuracy in other fields, some within the industry believe that technology should reduce or eliminate the role of appraisers. But is it truly the best way forward?

the surface, their platform offers performance-based appraiser selection and a rapid AI review tool that covers over 200 QC points — but attention to detail is where their proprietary software shines. Improved interfaces and smart integrations reduce common frustrations found in other software. Hundreds of minute differences compound to deliver an experience that inspires user confidence.

CHRIS KNIGHT, GROUP CEO

After a decade with Opteon, Knight took on the role of CEO in 2016. Since then, he has used his experience as an appraiser and his qualifications in accounting, real estate, valuations, a Master of Business Property, and a Master of Business Administration to bring same-day turn times to real estate markets across the globe.

Opteon, a cutting-edge appraisal provider, offers an alternative solution and a bold vision of same-day turn times.

“We can’t continue to provide appraisal services the same way we have been. The market has moved into the digital realm, and businesses require on-demand access and rapid results,” said Chris Knight, Group CEO of Opteon. “However, the traditional way provides an important human element that includes critical thinking and a strong knowledge base. Value and marketability are not purely a math equation.”

“Don’t take our word for it,” Knight said. “Trial our competitor’s ordering platform, and then trial ours. The difference will quickly become apparent.”

Opteon’s appraiser-facing software has a similar impact. By automating data imports and other tedious elements, their process-centric software frees appraisers to focus on tasks requiring human critical thinking. This technology is accessible via smartphone or tablet, empowering appraisers to submit reports from the field in real-time.

SVP

NICK CONTEDUCA,

OF TECH INNOVATION

Both a certified appraiser and licensed real estate broker, Nick Conteduca brings his unique perspective to the appraisal industry. With nearly 20 years industry experience, he creates a distinct advantage in the appraisal business by leveraging technology. Under his direction, Opteon is introducing cutting-edge solutions to stay ahead of the curve in an evolving industry.

While many stakeholders look to algorithms and third-party property inspectors, Opteon takes a different approach. By equipping experienced appraisers with a holistically engineered ecosystem of technology, process and data management, they merge AI and human expertise. This approach delivers dramatically improved accuracy while maintaining the irreplaceable human touch.

“The real estate industry faces juxtaposed issues: Outdated processes like constant phone calls, physical tools and long turn times, versus new technological solutions intended to replace the human element. The Opteon solution lives at the crossroads of these options,” said Nick Conteduca, Opteon’s SVP of Tech Innovation.

Opteon’s appraisal ordering platform is a prime example of this synergy. On

Opteon USA’s rapidly growing team employs over 250 staff appraisers, and their Opteon University program is fostering a new generation of professionals to utilize this technology. Their expanding team will soon use Opteon software across the country with the ultimate goal of same-day turn times.

To those doubting their vision, Opteon USA points to the brand’s counterparts in Australia and New Zealand. These industries also wrestled with cumbersome inefficiencies until investment in people, processes and technology paved the way for a more efficient system. For over a decade, Opteon has maintained a two-day average turn time in these markets.

Today in the U.S., Opteon is uniquely merging process, technology, data and human critical thinking to drive a brighter future for the industry at large.

When it comes to innovative appraisal tech, there’s no denying that Reggora continually has its fi nger on the pulse. With fi rsthand knowledge of how complex and time consuming appraisals can be, Reggora is motivated to streamline and modernize the process, benefi ting appraisers, lenders and buyers themselves.

The leaders behind the continually evolving appraisal tech solutions at Reggora know exactly what it’s like to deal with ineffi cient appraisal processes. Before founding Reggora, Brian Zitin and Will Denslow, co-founders, launched a successful real estate brokerage. It was during this time that the two were exposed to the shortcomings of the appraisal and valuation process and took the initiative to transform it themselves.

“The biggest pain point that Reggora addresses is the amount of time and effort it currently takes to complete an appraisal,” Zitin said. “From ordering, scheduling, reviews, and delivery and payments, we are on a mission to deliver drastically shorter turn times.”

With its modern appraisal management platform, Reggora is focused on reducing cycle times so that lenders can reduce operational costs and increase profitability — incredibly important in today’s shifting market. Lenders on the Reggora platform have reduced turn times by up to 35%, reduced revision rates by up to 50% and claim that they could not have survived the refi -boom without it.

Faster turn times, along with features such as streamlined payment processing, are also incredibly important to the borrower experience. In addition, loan offi cers can act as trusted advisors to the borrower and keep referral centers happy, with 24/7 visibility into the ap-

management platform

praisal process, which historically has been considered the “black box” of the mortgage process.

The Reggora platform also uses Uberstyle algorithms to help ensure that appraisers are assigned to jobs in the right locations and at the right times. Reggora’s modern framework has the ability to seamlessly integrate with each lender’s current tech stack, helping guarantee that stakeholders are given the information they need when they need it.

While Reggora focuses on the future of appraisal and valuation, the founders understand that the best tech isn’t rushed.

“We are hyper-focused on streamlining and shortening the overall appraisal process; however, it’s crucial that speed does not come at the expense of quality,” Zitin said.

Reggora’s platform automation helps lenders manage requirements such as fee redisclosures and document delivery while speeding up the early part of the appraisal process and allowing for configurable automation.

Lenders and appraisers alike continue to count on Reggora’s reputation for future-ready modernization and top tier technology that saves time, reduces costs and improves their bottom line. By helping clients eliminate the need for manual work, Reggora has received shining reports from customers who have benefited big from the automated platform.

As appraisal modernization continues to take shape, Reggora is uniquely positioned to lead its customers through the ever-changing landscape. While the world of real estate increases its reliance on tech products, Reggora is eager to continue providing innovative and adaptable solutions for lenders and appraisers as they forge into the future of automation.

THE EXECUTIVES:

ZITIN, CO-FOUNDER AND CEO

Brian

ny’s

WILL DENSLOW, CO-FOUNDER AND CTO

Will Denslow leads all engineering strategies and initiatives, ensuring Reggora delivers innovative, agile and scalable solutions to its lender customers and appraisal vendors.

FLYNN, VICE PRESIDENT, PRODUCT

Kevin Flynn leads product innovation and development for Reggora and works with a team of people focused on user feedback to ensure the best possible product is delivered to customers.

Reggora is on a mission to deliver shorter turn times with its modern appraisal

REGGORA reggora.com

BRIAN

Zitin is responsible for the compa-

overall vision and direction, ensuring Reggora stays focused on serving the best interests of the industry and its customers.

KEVIN

Real estate professionals are faced with many challenges as the housing market responds to a period of uncertainty. Now is the time to focus on upgrading real estate tech solutions to succeed during this period of unpredictability. By working with more precise tools, industry professionals will gain important insights to both maintain a competitive edge in the current market and position themselves for future success.

homegenius, Inc., a Radian company, is paving the way for lenders, brokers, agents and investors looking to bring their businesses into the 21st century. The variety of modern digital solutions o ered by the homegenius family of companies helps add a level of quality and e ciency to nearly every point in the home buying and selling process, all the way from search to close and beyond.

The Automated Valuation Model (AVM) and Radian Interactive Value enable qualified users to obtain estimated prices of properties quickly and accurately. Lenders and investors can use the Pyramid Platform to assist with their rental property inventory, from acquisition and rehab to rental management and resale all in one place. There is also Asset Watch, which will automatically notify users of changes made to MLS listings for properties in their portfolio.

That’s not where the technology innovations at homegenius end either. Enabling brokers and agents to gain valuable insights into property conditions and more, geniusprice technology promotes transparency, replacing the traditional CMA and providing industry professionals with sound insights to assist in pricing deci-

sions, saving them time and money.

Moreover, when it comes to closings, titlegenius by Radian streamlines title services, allowing agents and customers to manage the closing process from the convenience of their own computers.

Keeping pace with the changing needs of real estate professionals and their customers means constantly evaluating and improving upon software. However, the team at homegenius knows that reaching success means valuing each aspect of the user experience as well.

Services such as Pyramid Platform include customizable workflows that allow users to tailor processes to their own unique working styles and obtain the insights they need to make informed decisions.

By taking into consideration the needs of its clients and their customers, homegenius delivers tech solutions that not only mold to the specific needs of each client but also o er an easy-to-use interface, so users can spend less time learning a complicated platform, and more time on what truly matters in their business.

As nearly every business today takes a leap toward a future where tech rules supreme, homegenius and its parent company, Radian, are committed to staying at the forefront of an ever-evolving industry. From computer vision and photo AI to machine and deep learning, advancing the software their clients rely on is second only to maintaining the personal relationships so often neglected by companies as they transition to a future heavy in automation.

For more information on homegenius and innovation you can trust from search to close, visit homegenius.com.

Refinance volume was projected to fall after last year’s record-breaking boom, and this year’s rising mortgage rates have further pronounced the downward trend in volume. In light of this, brokers are compelled to find new areas of opportunity, such as expanding their product offerings. When venturing into the world of non-QM and other spe cialty lending options, it’s important to partner with experts in the field who can provide reliable train ing, support and solutions. The four companies featured in this section work to empower brokers through this changing market environment while offering products and solutions for every borrow er’s needs.

THE EXECUTIVES:

Champions Funding’s non-QM solutions empower brokers to service borrowers’ unique needs

Facing a housing market in transition, mortgage lenders are striving to provide funding access to a growing population of non-traditional borrowers. As these borrowers begin to comprise a signifi cant part of overall housing demand, brokers and LOs want to partner with wholesale lenders who understand how to serve this emerging customer base.

utive vice president of sales at Champion Funding.

EVAN M. STONE, CO-FOUNDER, CEO

Evan Stone taps into decades of success as former Founder/CEO of Pacific Union Financial, owner of ClearVision Funding and the newly acquired Community Savings Bank to lead the new CDFI-certified non-QM wholesale lender Champions Funding.

With demand for alternative lending expected to increase, Champions Funding empowers their broker partners to service diverse borrower needs by providing solutions-driven results in the non-QM space. The brokers who partner with Champions Funding benefit from exceptional support from a team that truly cares about their business goals.

“Our robust programs are supported by our exceptional underwriting and client relations team who offer one-on-one support,” said Natalie Verrette, president and COO of Champions Funding.

NATALIE VERRETTE, PRESIDENT AND CHIEF OPERATING OFFICER

Natalie Verrette brings extensive experience in growing all areas of mortgage productions, operations and fulfillment for large-scale mortgage lenders to Champions where she is committed to serve the underserved.

“When brokers are put on hold, their business is on hold. It’s our goal to cut the clutter and underwriting friction to get brokers and their borrowers on a pathway to a ‘yes’ faster.”

Champions Funding is also helping put brokers on a pathway to serving the historically underserved. The company understands that today’s homebuyer doesn’t necessarily fi t into a traditional agency credit box, allowing them to build solutions that work with the needs of a changing borrower population.

As one of the few lenders to hold a Community Development Financial Institution (CDFI) designation, Champions Funding promotes growth in some of the nation’s most distressed communities. Utilizing the company’s flagship program, Ally, brokers can tap into a one trillion-dollar market backed by the U.S. Department of the Treasury while reaching creditworthy borrowers whose communities have been historically underserved.

“We’re seeing a boom in these community-focused loans, which propels our mission to serve the underserved,” explained Evan Stone, co-founder and CEO of Champions Funding.

Serving the underserved isn’t the only way Champions Funding differentiates itself from other wholesale lenders. Besides their end-to-end user experience and non-QM lending innovation, the company boasts a diverse and primarily woman-led team.

“We’re proud to be one of the few lenders where the majority of the executive team are women,” Verrette said. “We’re staffi ng our team with highly motivated and talented mortgage professionals who may have been overlooked.”

KIMBERLEY TORRES, EXECUTIVE VICE PRESIDENT OF SALES

Kimberley Torres leverages 20-plus years in the mortgage industry where she’s focused on ensuring the ultimate client experience and is responsible for the strategic direction, vision, growth and performance of the Champions sales organization.

“Expanding access to fi nancing beyond the limits of traditional lending with our unique CDFI lending options, while simultaneously offering our partners the benefi t of efficiency-streamlined fulfi llment, is exactly the type of innovation needed in today’s market to help drive a best-inclass customer experience in the non-QM space,” explained Kimberley Torres, exec-

Moreover, Champions Funding is debunking the myth that non-QM loans are laborious and slow by providing personalized support and speedy closings. In another example of their push to empower, the company’s best-in-class HERO broker platform is named after exactly what it is designed to do: Helping Empower Real Opportunity.

With the mortgage industry expected to encounter more new challenges as the housing market continues to shift, Champions Funding is poised to be at the forefront of what’s to come.

CHAMPIONS FUNDING ChampsTPO.com

Deephaven Mortgage off ers hands-on training to help brokers gain expertise with non-QM product off erings

With more hopeful homeowners searching for non-traditional lending solutions, brokers are looking to partner with wholesale lenders that can offer unique options. For those borrowers historically underserved in the traditional mortgage industry, Deephaven Mortgage has proven that its expertise in the non-QM space can benefi t both brokers and borrowers.

With more than a thousand independent mortgage brokers counting on their knowledge and experience, the account executives at Deephaven Mortgage have a reputation for helping their brokers thrive each step of the way.

“We work with brokers on their submissions from the get-go by recommending the right product, catching errors or missing information up-front and stewarding the application through to underwriting,” said Tom Davis, chief sales officer at Deephaven Mortgage. “Our brokers know we stand by our terms and commitments. And because our underwriting is in-house, we respond faster and can be more flexible with borrowers’ individual situations.”

As the demand for non-QM continues to grow, brokers want to know that they are fully equipped to handle an influx of non-QM borrowers. While adding non-QM options to their product offering could be big for business, many brokers may not have the practical experience required to negotiate these loan types effectively. That’s where Deephaven comes in.

“Brokers who are new to non-QM are eager to offer these loans to grow their value and their business. On the other hand, they’re often worried it may be difficult to learn how to broker non-QM,” said Shelly Griffi n, senior vice president

of Client Development. “Deephaven offers great, hands-on training that quickly gets brokers comfortable with the process and submitting loans. We also provide them with white label marketing materials explaining non-QM and different product options that they can simply pass on to borrowers or real estate agents.”

Deephaven also offers a bank statement loan program feature that provides an excellent solution to evaluate the fi nancial position for borrowers who are self-employed or small business owners.

Moreover, Deephaven’s 15-day DSCR (Debt Service Coverage Ratio) loan program give brokers a competitive advantage in a booming property investment market.

By pioneering more non-traditional lending solutions, Deephaven is keeping pace with a housing market and workforce that is constantly evolving. The team at Deephaven continues to adapt its products and approach to align with the needs of today to help future borrowers meet their homebuying goals and to help brokers meet their business goals.

“Entrepreneurs, self-employed workers, business owners, property investors — more and more people are choosing to do it their way. As the demand for non-QM continues to grow, it will become more mainstream to the point where it will be unusual for a wholesale broker not to include non-QM in their product offering,” said Steve Lemon, senior vice president and national head of Wholesale Sales. “Our role is to lead the adoption of nonQM by the wholesale broker community through product innovation, great training and fantastic support for both brokers and borrowers.”

THE EXECUTIVES:

CLIENT DEVELOPMENT

Shelly Griff in’s profound knowledge of loan processing and underwriting translates into confident, long-term client relationships. She has helped innumerable mortgage professionals successfully roll out non-QM products for their organizations.

LEMON, SENIOR VICE PRESIDENT, NATIONAL HEAD OF WHOLESALE SALES

Steve Lemon is expanding Deephaven’s broker network as the demand for Deephaven’s non-QM products increases. Steve brings more than 25 years of success in sales and support in the non-QM space.

DEEPHAVEN MORTGAGE deephavenmortgage.com

TOM DAVIS, CHIEF SALES OFFICER

Tom Davis manages Deephaven’s Wholesale and Correspondent sales channels and brings 20+ years of experience helping lending partners with their non-agency/non-QM and agency needs.

SHELLY GRIFFIN, SENIOR VICE PRESIDENT,

STEVE

Flagstar Bank off ers brokers direct access to seasoned specialty lending experts and powerful tech solutions

THE EXECUTIVES:

LEE SMITH, EVP, PRESIDENT OF MORTGAGE

Lee Smith is responsible for the direction and oversight of all aspects of mortgage, including mortgage sales and originations, secondary and capital markets, mortgage fulfillment operations and mortgage servicing, as well as the strategic growth of Flagstar’s mortgage and servicing businesses.

The housing market has undergone a significant transformation over the past two years. While a booming market kept brokers busy in 2021, the 2022 housing market has been underscored by rising interest rates, infl ation and geopolitical turbulence. In response, many brokers are relying on extra support, and Flagstar Bank offers exactly that.

With 35 years of experience in the mortgage business, Flagstar has a reputation for successfully navigating the ebb and flow of an ever-changing housing market. Not only does Flagstar offer brokers direct access to seasoned sales, support and underwriting teams, it also provides a product set that includes specialty lending options like the Advantage non-agency loan, jumbos, new construction, renovation products and HELOCs, and in the pipeline, loans to foreign nationals, seconds and investor property loans.

Gibson, SVP and national sales director of wholesale and correspondent lending.

Thanks to its multichannel business model, Flagstar helps brokers transition to mortgage bankers, and it’s been doing that successfully for over 20 years. As the second-largest warehouse lender, Flagstar is well-positioned to introduce warehouse lines to brokers-turned-bankers. Flagstar also offers brokers the opportunity to participate in the Flagstar FLEX monthly webinar series designed to help them better their businesses.

“Our platform is scalable, and we allow brokers to work with us the way that they choose. We understand they have options, so everything we do revolves around what is in their best interest and making the process as easy as possible,” Smith noted.

GIBSON, SVP, NATIONAL SALES DIRECTOR; WHOLESALE & CORRESPONDENT LENDING

With nearly 30 years of experience in the mortgage industry, John Gibson is responsible for the strategic direction, growth and profitability of Flagstar’s broker and correspondent channels.

“We’re well-capitalized and committed to mortgage, particularly the broker channel. We have a broad product set, competitive pricing and great technology,” said Lee Smith, EVP and president of mortgage. “Our brokers are our partners. We treat them like family and want to help them grow their businesses and be successful.”

Moreover, Flagstar ensures that their broker partners have the tech solutions to meet their business goals. Powerful LOS technology, including DIY documents, automated alerts and third-party integrations, ensures brokers have the tools they need when they need them.

“We continue to make investments in our technology to streamline the process for our broker partners as well as integrate third-party platforms like Arive, Caylx All-In and Experience.com,” said John

Because Flagstar is a major player in the broker channel with a long-standing commitment to the space, brokers who work with Flagstar can be confident they have a partner with the expertise to help them thrive. An accelerated broker closing program and regional underwriting and closing teams are just some of the ways Flagstar’s wholesale program equips brokers with the tools they need to grow.

“Wholesale is expanding, and given our experience in this channel, we expect to be at the forefront of supporting brokers for many years to come,” Gibson said.

As the housing market remains predictably cyclical, Flagstar is dedicated to ensuring its brokers receive the best service possible.

“We’re always listening to our business partners and adjusting our offerings to meet their needs — and we’ll keep doing that as the space continues to grow,” Gibson said.

JOHN

FLAGSTAR BANK www.flagstar.com/why

United Wholesale Mortgage’s program Boost helps independent mortgage brokers connect with borrowers

Intuitive technologies developed and built by experts in both mortgages and technology can drive efficiency, re liability and profitability when paired with exceptional customer service. To further catapult wholesale channel growth, United Wholesale Mortgage (UWM) remains committed to developing proprietary technology and amplifying state-of-the-art training programs for mortgage brokers across the country.

“At UWM, we’re always looking for ways our brokers can grow their business,” said Justin Glass, senior vice president and chief digital officer at UWM. “This type of cutting-edge technology is driven by the needs of the broker community, and we’re always gathering and implementing feedback so we can provide tools that will help our clients continue to grow their business.”

UWM recently launched an exclusive new marketplace called Boost. This program provides independent mortgage brokers in the UWM network with streamlined access to services that allow them to grow and manage their businesses more effectively. Specifically, it’s designed to help brokers easily connect with borrowers and real estate agents using a level of speed and support that’s completely new to the industry.

“With Boost, we’re providing our clients with a powerful one-stop shop for some of the most valuable tools and resources in the industry,” said Lauren Miller, vice president of marketing at UWM. “This exclusive marketplace will save our clients time and money, while also helping them establish and maintain relationships for the long term, and we’ll continue to cu rate and add new services based on their evolving needs.”

Through this new marketplace, brokers will be able to hire a team of associates to call past and prospective clients on their behalf, then live-transfer them directly back to the broker. In addition, they can hire a dedicated team who will help identify potential real-estate agent partnerships and schedule one-on-one introductory meetings. Brokers will also have the op portunity to purchase leads tailored to fit their unique business needs.

“Providing our clients with the tools they need to grow in every market and get better is a top priority for UWM,” said Bryan Miller, vice president of National Sales. “We keep our ears to the ground and are always ready to pivot, find a solution and develop technologies our clients need to have a competitive edge.”

On top of offering resources like Boost, UWM has also put an emphasis on keeping clients up to speed on industry knowledge, technology and tools, as well as supporting business professional and personal devel opment. It recently expanded its Success Track curriculum by adding a variety of new courses, including more specialized training for loan officers, processors and broker owners plus virtual electives each week that focus on specific and timely top ics. Whether they’re new to the industry, an industry vet or have been to Success Track before, UWM’s clients continuously improve through these courses and are set up for sustained success.

UWM firmly believes the time to domi nate as an independent mortgage broker is now. With its unwavering dedication to the wholesale channel, the company will continue to find new and innovative ways to support and advocate for mortgage bro kers across the country.

UNITED WHOLESALE MORTGAGE uwm.com

THE EXECUTIVES:

Bryan Miller is a key support system to UWM’s highest producing clients and is focused on helping them grow their business and create

JUSTIN GLASS, SENIOR VICE PRESIDENT, CHIEF DIGITAL OFFICER

Justin Glass has a unique ability to marry his innate knowledge of the mortgage business with today’s technology and is always inno vating systems to operate more effectively, creating a broker experience that is unpar alleled in the industry.

LAUREN MILLER, VICE PRESIDENT,

MARKETING

Lauren Miller leads marketing and brand strategy related to UWM product launches, partnerships, business development and wholesale channel growth initiatives fur ther ensuring smooth, efficient and flawless execution.

BRYAN MILLER, VICE PRESIDENT OF NATIONAL SALES

eClosing Solutions Special Report

Given the economic factors currently impacting mortgage origination volumes and loan production costs, lenders are looking for any way to gain efficiencies and improve their bottom line. One way to accomplish this is through digitizing the loan origination workflow as much as possible, including the closing process.

These eight companies offer eClosing solutions that help lenders and other stakeholders realize efficiencies and optimize the closing process, whether they choose a hybrid eClosing approach or a full eClose.

THE EXECUTIVES:

Black Knight’s eClose technology off erings solve many of the common eClosing pain points

JOE NACKASHI, CHIEF EXECUTIVE OFFICER

he post-pandemic business landscape is totally different from what we were used to just a few years ago. As the world races toward increased digitization, mortgage professionals are striving to keep up with the demand for convenient lending solutions that allow borrowers to navigate the process from the comfort of their own homes. One of the most notable of these solutions has been the introduction of eClosings.

Black Knight, a leading provider of integrated software and data analytics solutions, is at the forefront of offering intuitive digital closings that support all forms of closing. From fully online to wetsign and hybrid options, the end-to-end solutions Black Knight brings to the table are designed with the purpose of helping lenders select the best way to close each loan while providing a simplified closing process with lower costs and improved customer outcomes.

orate securely online, Black Knight has set the stage for a flexible work experience for everyone involved.

Once the eClosing process is initiated, borrowers are presented with a clear overview of their documents and are assisted along the way by helpful tags that provide important information about what they are signing, assisting every customer in making an informed decision.

“As borrowers review and sign the closing documents, they are given lender-specific, detailed information on a document-by-document, line-by-line basis —insight that is typically given at the closing table,” said Kirk Larsen, president and CFO of Black Knight.

Kirk

KIRK LARSEN, PRESIDENT & CFO

TECHNOLOGIES

The eClose technology used by Black Knight solves many of the common pain points that have traditionally been associated with eClosings, allowing lenders to focus more on smooth transactions and customer satisfaction.

“Our eClose technology leverages intelligent analytics to systematically select the best way to close each loan,” said Joe Nackashi, chief executive officer of Black Knight. “It uses client-defi ned rules, builtin logic and transaction data to identify factors like jurisdiction requirements, consumer preferences, settlement agent processes and investor requirements, to determine if the closing should be fully digital, paper or a hybrid of both.”

With a seamless digital close experience that connects all participants in a real estate transaction and allows them to collab-

From there, documents that require notarization can be handled with Black Knight’s Remote Online Notarization (RON) solution. By connecting signers with online notaries through secure video conferencing while verifying the content of each digital document, borrowers can feel confident that they are protected against the risk of forgery, fraud or theft.

While we are no longer constrained by pandemic restrictions, the demand for digital solutions isn’t showing any sign of diminishing and Black Knight continues to listen to the desires of their borrower base.

“More than ever, borrowers look for and expect to close their loans digitally, from the initial loan application through the fi nal review and approval of their loan package,” said Rich Gagliano, president of origination technologies at Black Knight.

“By further integrating Black Knight’s eClose, eNote, eNotarization, eSign and eVault capabilities, lenders can serve their borrowers’ needs by expanding their digital ecosystem, resulting in a true eMortgage experience.”

RICH GAGLIANO, PRESIDENT, ORIGINATION

Joe Nackashi leads the company’s overall vision and direction for Black Knight to provide premier solutions and services for many of the nation’s largest lenders and servicers.

Larsen provides overall strategic direction to Black Knight’s operating groups to maintain a laser focus on delivering solutions to clients, as well as providing overall financial management of the company.

Rich Gagliano is responsible for the overall strategy and product direction of Black Knight’s origination technologies.

BLACK KNIGHT’S ECLOSE SOLUTIONS

BlackKnightInc.com

The Closing Exchange provides a wide variety of signing solutions for lenders looking to deliver eClosings

As more lenders look to deliver eClosings, they are fi nding that the right partner makes a difference.

The Closing Exchange (TCX) partners with its clients to configure solutions to support their workflow at every stage of their digital evolution. Whether a lender is just beginning the journey to offer eClosing options or is looking for a more flexible, scalable model to offer clients, TCX is the perfect partner to deliver a dynamic eClosing solution.

TCX provides a full spectrum of signing solutions, including mobile notary, eSigning, hybrid eSignings, IPEN and RON. Its signing solutions are delivered by TCX’s proprietary and integrated CXChoice platform, along with more than 80,000 vetted and trained notaries across the country with specialties in areas such as RON, HELOCs, loan modification, high net worth and reverse mortgage.

CXChoice is an integrated SaaS technology and production platform used to assign notaries to each order, based upon criteria set by the client. CXChoice also offers a variety of tools to enable the eClosing process:

• A Learning Management module, allowing notaries to develop specialization in RON and other topics

• An Interactive Scheduler tool, allowing borrowers to select their signing date and time

• An Automatic Document Tagging engine, which creates electronic tags that can be loaded into IPEN/ RON platforms via XML/JSON

• Status updates and signed documents pushes to the client’s production system via API/email

The CXChoice platform leverages integrations with title production software platforms, loan/transaction management platforms and other API to provide clients

with the seamless ability to work within their native environment to provide borrowers with their choice of how to close a loan or complete a loan modification. Working with TCX means access to its blend of technology and services, configured to a client’s workflow, including:

• Ability to select the signing type when placing a signing/closing order and the ability to switch from one signing type to another seamlessly without changing vendors

• Access to TCX’s RON-trained notary panel, with specific training on various integrated RON platforms, including Nexsys ClearSign, DocuSign Notary, Expedite/DocVerify and eNotaryLog

• Ability to leverage TCX’s smart document-tagging engine and templates for electronic document tagging, backed by quality control performed by its Digital Services Team

• Use of its new Interactive Scheduler to allow borrowers to schedule their RON session

TCX provides a perfect mix of technology and service, providing its clients with the choice of how to close a loan at every stage of its digital evolution. Its integrations with transaction management platforms, as well as integrations and partnerships with eClosing platforms, make it easy for clients to seamlessly order and provide eClosing options. And its technology also includes tools to make the workflow efficient and scalable.

“Our technology and service model is designed to enable companies to configure their workfl ow dynamically as they move along the eClosing adoption curve,” said TCX CEO Alan Frelix. “Whether the client needs a full-service eClosing solution or a ‘bring your own notary’ option, The Closing Exchange provides an integrated solution.”

THE EXECUTIVE:

Alan Frelix, CEO of The Closing Exchange, is a former senior executive of Bank of America/ Countrywide, president of LandSafe Title (national title agency) and managing director, Stewart Title Lender Services. He has more than 25 years of experience in financial services, business services and management consulting.

THE CLOSING EXCHANGE theclosingexchange.com

ALAN FRELIX, CEO

THE EXECUTIVES:

IANNITTI,

LEWIS,

eClosing

As the mortgage industry adjusts to higher rates, loss of refi nance volume, margin compression, supply issues and other factors, lenders are looking to solutions like eClosing to optimize operations for the short- and long-term. As the industry pioneer and leading eClosing provider, DocMagic continues to lead with innovation to help lenders streamline their operations through technology solutions that can increase efficiency, lower operating costs and provide a competitive advantage by delivering the best possible borrower experience.

DocMagic has always been focused on making it easier for organizations to implement modern digital mortgage capabilities to improve the overall process for all participants.

Total eClose, DocMagic’s end-to-end eClosing solution, provides everything needed for a 100% paperless eClosing including a comprehensive suite of eSolutions leveraging SMART Doc eNotes, Remote Online Notarization, Certified eVault and Investor Delivery technology.

Now, from the moment the fi rst document package is generated, lenders can understand how “e” each loan can be with eDecision, DocMagic’s eEligibility solution integrated with Total eClose.

Lenders can now determine if a loan is best suited for one of three hybrid eClosing options or if the loan is a fit for a fully paperless eNote and RON eClosing.

DocMagic’s goal is to make both accessing and accomplishing an eClosing easier, and to support all parties involved in the transaction.

“DocMagic’s eClosing solutions are integrated into a solution set that is provided as a service that lenders can consume transactionally,” said Chris Lewis, director of Enterprise Solutions.

“Users have the ability to eSign, eDeliver,

generate eNotes, perform remote online notarization eClosings and secure eVault storage… within one system, transactionally and right out of the box.”

More lenders are moving beyond hybrid eClosing to a fully digital eNote closing process.

DocMagic’s industry-leading eVault was built to handle all facets of the eNote lifecycle. It validates the integrity of transferable electronic records, protects them with a tamper-evident seal, categorizes documents according to MISMO Document Classification standards, and seamlessly eDelivers category one SMART Doc eNotes, documents and data via direct integration with the MERS eRegistry.

Both Total eClose and its embedded RON technology are MISMO-certified.

DocMagic is the only document generation provider to receive MISMO’s eClosing certification.

Lenders, borrowers and settlement agents using Total eClose benefit from a seamless digital workflow, enabling borrowers to review, eSign and have documents eNotarized in a single, streamlined and intuitive end-to-end eClosing process.

“Our solution suite gives users the ability to conduct a perfect eClosing without having to leave DocMagic’s eClosing system or log in anywhere else,” President and CEO Dominic Iannitti said.

“There were a lot of providers in the market that had pieces and parts, but not the whole thing,” said Beth Eller, vice president of Mortgage Lending, Truliant Federal Credit Union. “DocMagic could generate the eNotes, provide the eVault, help transmit the data, generate the document packages… DocMagic provided the ease of getting everything in one place.”

Getting started with eClosing is easier than you think. Request a demo today and DocMagic will show you how.

DocMagic’s Total eClose provides everything lenders need for a 100% paperless

DOMINIC

PRESIDENT & CEO

CHRIS

DIRECTOR OF ENTERPRISE SOLUTIONS

Dominic Iannitti founded DocMagic over 35 years ago and his vision inspires the work behind the company’s full enterprise technology stack, supporting every aspect of the complete digital workflow process.

Chris Lewis joined DocMagic in 2016 and partners with the largest banks in the industry to provide tactical strategies for increasing operational efficiency and expanding digital mortgage utilization.

Many lenders looking to deliver a fully digital eClose fi nd themselves having to manage multiple vendors, integrations and a complex tech stack leading to pain points and frustration for users.

Unlike other solutions, Solex is a fully integrated, end-to-end eClose solution, meaning lenders work with only one vendor and implement one technology.

The solution includes intelligent eEligibility, native SMART Doc eNote, electronic notarization including Remote Online Notarization (RON) and In-Person Electronic Notarization (IPEN), multiple closing room/settlement agent experience options and a proprietary eVault with a direct integration to the MERS eRegistry.

“It’s a full-service solution,” Docutech President Emily Shapiro said. “Solex includes all necessary components for any lender to move to full eClose where all documents in the package are executed electronically.”

Solex is comprehensive, eliminating the need for multiple tech partners and integrations, streamlining lenders’ solutions and providing better value. And Docutech offers multiple solutions within the Solex brand to meet the needs of any lender in the space.

• Solex eClosing Xpress enables efficient, rapid eClosings. Solex eClosing Xpress includes Solex eSign, eEligibility for each transaction and a direct link to access the streamlined settlement agent/attorney experience, which can be managed at the individual transaction level without having to establish an account.

• Solex eClosing Engage, part of the Docutech eClosing suite, includes a robust settlement agent/attorney experience, with robust pipeline management, IPEN, RON, the ability to

assign tasks to the settlement agent or attorney and eEligibility for every loan.

• Solex Orders is a solution designed for non-Docutech lenders to reap the benefi ts of eClosings without having to change document providers. Using Solex Orders makes the Solex eClose solution available on any closing document.

When lenders use Solex eClose with ConformX documents, all interaction points are generated natively when Docutech dynamically builds the documents.

This means there are no missing eSignenabled interaction points and no need to review the document set for accuracy of interaction points before sending to the borrower, settlement agent or attorney. Documents are also generated in seconds and do not have a delay when creating the eClose sessions.

Additionally, Docutech has a highly trained implementation team with deep expertise and resources to help its lender clients assess and optimize their current processes, as well as how to drive technology change in a way that meets their critical-to-success items and provides the best experience.

“At Docutech, having completed more than 700,000 eClose, Hybrid eClose and RON transactions for multiple lenders across the industry, we have been able to establish a strong set of best practices for driving change within your teams to ensure high adoption,” Shapiro said. “Every lender is unique; we work with our clients to understand their uniqueness and implement a solution that delights their customers and their teams and also ensures they achieve their efficiency, cost and automation goals.”

THE EXECUTIVES:

ADAM STERN, CHIEF TECHNOLOGY OFFICER

Solex from Docutech is a fully integrated eClose solution, meaning lenders work with only one vendor

DOCUTECH, A FIRST AMERICAN COMPANY docutech.com

EMILY SHAPIRO, PRESIDENT

Emily Shapiro uses her passion for solving client challenges to drive the company’s strategic vision.

CATHY TURNER, CHIEF OPERATING OFFICER

Adam Stern is a technology leader who combines vision and execution to deliver scalable solutions to challenging problems, driving the company’s technological vision with a focus on innovation and growth.

Cathy Turner’s ongoing commitment to our clients’ priorities and the strategic focus she demonstrates in leading her team have contributed to helping lenders digitize an increasing amount of their lending process.

REBECCA FRISBIE, DIRECTOR OF

As director of Product Management, Rebecca Frisbie has spent the last 12+ months work ing tirelessly on the launch of ICE Mortgage Technology’s highly anticipated product, Encompass eClose solution. Her extensive knowledge of the borrower’s journey during any mortgage process makes her the perfect leader to drive solutions toward a fully digital experience.

ICE Mortgage Technology’s Encompass eClose solution helps lenders maximize cost savings and gain efficiency

Acommon issue with eClosing tech nology is that even the best solu tions can result in fractured work flows made up of multiple systems, logins and workflows. This can make the adop tion of eClosing technology a difficult task.

ICE Mortgage Technology has set out to change this with its Encompass eClose solution, the ideal closing solution for Encompass LOS lenders who want to maximize their cost savings and gain operational efficiency in closing and post-closing.

Unlike other solutions, the Encompass eClose process keeps stakeholders in the systems they use today, removing the adoption friction that many other plat forms may present.

This helps reduce origination costs by eliminating the expense and complexi ties of dealing with multiple vendors and technologies.

Encompass eClose is extending this model with the recent introduction of the Point-of-Sale (POS) Framework which inte grates with any point-of-sale platform its lender customers and their borrowers are using today.

Additionally, Encompass eClose offers the same workflow regardless of the type of closing being performed, from full ink to hybrid to full eClose. This gives lenders, borrowers and settlement agents flexibili ty in the closing process.

“While our broad goal with Encompass eClose is to help drive industry-wide adoption of electronic closings, it goes beyond eClose adoption,” said Rebecca Frisbie, director of Product Management. “We want to fundamentally change how residential loan closings are done by removing the in herent inefficiencies in the process. We do this by incorporating document ordering, borrower engagement, settlement agent collaboration, eSignatures, investor deliv-

ery and more in a single workflow. We call this the power of one.”

With Encompass eClose, ICE Mortgage Technology has created the industry’s only true end-to-end eClosing solution that pro vides a single source within the industry’s leading LOS. Encompass eClose is connected to the ICE Mortgage Technology network, leveraging the industry’s largest ecosystem of lenders, settlement agents, counties, investors and services through integrations with Simplifile and MERS.

Encompass eClose leverages leading technology, in compliance with all eSign and eNote requirements, as well as a tight integration between Encompass, Simplifile and MERS. This integration keeps the data trusted between systems and eliminates the need for manual rekeying and recon ciliation. By replacing manual processes with a fully digital experience, Encompass eClose helps lenders increase efficiencies and reduce time spent at the closing table.

The Encompass eClose platform pro vides both the lender and borrower with choice and real return on investment. With hybrid, lenders are seeing a return on investment right away, and often are up and running in less than a month. With eNotes, lenders like Googain see all the same benefits of a hybrid eClose, in addi tion to faster funding, shorter warehouse time, reduced risks and a better borrower experience.

“We are focused on our customer ex perience and digitizing mortgage for our customers,” said Shawn Song,president, Googain. “By adopting eClosing, we are reducing errors and delays — reduc ing frustration for borrowers and giving them peace of mind. With more than 70% of our loans being eClosed with ICE Mortgage Technology, we know that this is just the beginning of our efficiency and digitization.”

PRODUCT MANAGEMENT

www.notarize.com

With demand for digital mortgage solutions gaining momentum, lenders want to ensure they’re partnering with professionals that can offer the best when it comes to eClosings.

Notarize, a leader in online notarization, has heard the calling for more streamlined digital mortgage options and has acted in the interest of its customers. Notarize offers technology for the real estate market with an all-in-one workflow to complete remote notarizations as part of the eClosing process.

For title agents, Notarize provides tech solutions that allow them to digitize the notarial process to save time, reduce errors, condense closing cycle times and accelerate the delivery of closing documents.

“Notarize has been the trailblazer for RON capability and we are helping more and more organizations embrace the digitization of mortgage closing in the real estate industry,” said Terri Davis, general manager of real estate at Notarize. “We help drive change so lenders and title companies can do more loans faster, reduce closing time and costs while improving the borrower experience.”

From origination to closing, Notarize has completely embraced a full eClosing process that improves the borrower experience. Notarize helps mitigate margin compression and maximize profi t in a shifting market by guiding lenders and title agents toward a fully digital mortgage.

Moreover, Notarize helps the real estate industry close more loans faster, improve loan quality and reduce funding and de-

livery cycle times, ultimately improving overall ROI.

In a recent survey conducted by MarketWise, Notarize clients reported that lenders can eliminate up to 157 minutes per transaction and title agents can eliminate over 100 minutes per transaction.

“For title agents, Notarize has proven to be a huge time saver,” said Eddie Oddo, VP, strategic settlement services and strategy for Notarize. “We provide an easier, more convenient eClosing experience than the antiquated print, drive, sign paper model. It relieves escrow officers and closers from the burden of managing physical meetings and stacks of paper for every closing.”

As millennials and Gen Z make up more of the mortgage market, Notarize knows the desire for digital solutions will only increase and they are prepared to meet the demand.

“Consumer expectations have shifted to digital-first, and that’s an incredible opportunity for the lender and title industries to be at the forefront of both what consumers want and what is also most fi nancially and operationally effi cient,” said Pat Kinsel, CEO of Notarize.

“eClose is the final frontier of real estate, and we’re seeing the incredible ROI, both in the numbers and in consumer feedback, of those who fully embrace eClosing mortgages with online notarization,” Kinsel concluded. “Wherever an organization is on its journey to go digital, Notarize is the partner to achieve your goals and provide a smooth path towards success, savings and efficiencies.”

THE EXECUTIVES:

EDDIE ODDO, VICE PRESIDENT, STRATEGIC SETTLEMENT SERVICES

As Vice President, Strategic Settlement Services, Eddie Oddo leads the business development team responsible for accelerating the adoption of Notarize’s category-leading online notarization platform in the title and settlement agent channel. He is also a member of Notarize’s leadership team and a contributor to the company’s product development strategy.

PAT KINSEL, FOUNDER AND CEO

Pat Kinsel is the founder and CEO of Notarize, the first company to off er legal online notarizations that enable anyone to buy or sell their home, execute their mortgage, or buy or sell a car completely online. Pat is a recipient of the Ernst & Young Entrepreneur 2021 New England Award and was named a Tech Trendsetter and Vanguard award winner by HousingWire.

Notarize off ers a comprehensive workflow to complete remote notarizations as part of the eClosing process

NOTARIZE INC

NotaryCam’s eClose 360 platform allows borrowers to close anytime, with hybrid and mobile options

THE EXECUTIVE:

RICK TRIOLA, FOUNDER AND CEO

Rick Triola has decades of real estate industry experience, in NY and CA, in residential and commercial, in sales and settlement.

Since 1999 he has been a tech entrepreneur, focusing on eSigning, eNotary and his “holy grail,” a completely electronic, frictionless real estate and mortgage eClosing.

The COVID-19 pandemic transformed traditional business practices and gave way to a digital revolution that has impacted nearly every industry. This demand for digital business solutions is here to stay and leaders in the mortgage industry are adapting to the changing needs of borrowers everywhere.

Trusted by over 1 million users, NotaryCam’s eClose 360 platform allows borrowers to close anytime from pretty much anywhere. With RON, remote ink notarization (RIN), in-person electronic notarization (IPEN) as well as hybrid and mobile options, lenders have the resources they need to serve diverse borrower situations.

In fact, NotaryCam’s technology remains the only RON platform that scales in every jurisdiction, providing mortgage lenders and their settlement agents a competitive advantage when it comes to helping their clients close. Boasting a robust, nationwide network of professional eNotaries available 24/7 and placing no limits on the number or location of parties able to join the signing ceremony, NotaryCam offers a truly modern approach to digital closings.

“NotaryCam’s ability to allow multiple parties to join the signing ceremony from anywhere worldwide is just one of the features that sets it apart from the competition,” explained Rick Triola, founder and CEO of NotaryCam. “NotaryCam has achieved and sustained the highest Net Promoter Score (NPS) in the niche and remains the only platform that scales in every allowed jurisdiction, thus providing mortgage lenders and their settlement agents with the advantage of closing how

the client wants to close.”

By utilizing the highest industry standard technologies, NotaryCam ensures secure connections and electronic surveillance that complies with SOC2 Type 2 certification. The company’s technology is also certified MISMO-compliant and leverages knowledge-based authentication (KBA) to provide an enhanced level of identity verification throughout the notarization process.

NotaryCam’s customers are the fi rst to express their satisfaction with the company’s future-thinking approach to closings.

Leslie Hanna Coatney, client relationship manager at Oliver Title Law, is just one of many customers to convey their gratitude for the eClosing services NotaryCam has provided.

“The pandemic has brought extra hurdles for everyone. However, NotaryCam has been our shining star, helping us effortlessly close our customers worldwide with an extra level of security that surpasses in-person closings,” Coatney noted.

With more borrowers getting a taste of the digital mortgage experience, the demand for eClosings is only expected to grow and NotaryCam is leading the way in technology that makes virtual closing possible regardless of location.

“As the mortgage industry moves closer and closer to the digital mortgage becoming standard, reliable RON technology will be the key to fully realizing the promise of conducting real estate closings anytime from anywhere,” Triola said. “With the expansion of RON legislation, NotaryCam can help increase eClose adoption nationwide.”

NOTARYCAM notarycam.com/

Wolters Kluwer’s scalable solutions enable lenders to offer

full and hybrid eClosings

In an increasingly digital-first age, busi nesses are targeting solutions that pro vide convenience and speed, allowing their customers to make everyday trans actions without stepping outside their homes. And when it comes to buying and refinancing homes, the demand for digital is no different.

With the recent acquisition of International Document Services (IDS), Wolters Kluwer has solidified its position as a digital mortgage solutions leader. Complementary doc prep, eSignature, and full and hybrid eClosing options tailored to the needs of originators of all sizes are just some of the innovations Wolters Kluwer brings to the table.

“Our solutions, like ClosingCenter, are integrated with the most widely adopt ed eVault, Wolters Kluwer’s eOriginal OmniVault, used by Fannie Mae and Ginnie Mae, as well as major lenders,” said Steve Meirink, executive vice president and general manager of Compliance Solutions at Wolters Kluwer.

Wolters Kluwer’s solutions not only en able lenders to offer both full and hybrid eClosings, but the company also provides assurance that they are creating compliant, monetizable eNotes. In addition to enhancing the customer experience, these solutions integrate with leading LOS, DocPrep and POS platforms like Mortgage Cadence, Blend and Floify, eliminating duplicate data entry, saving time and re ducing data integrity issues. Moreover, ClosingCenter features a RON Hub that allows settlement service providers to use their choice of RON partners.

As of January 2022, 92% of all eNotes registered with MERS were created and

registered with Wolters Kluwer technolo gy. And that’s not where the company’s tech achievements end.

“Wolters Kluwer solutions are com plete, scalable and integrated with a digital-ready secondary market ecosystem that includes the GSEs, Ginnie Mae, large investors, leading originators, warehouse lenders and custodians,” explained Meirink. “Built with compliance in mind, idsDoc offers more than 2,000 customiz able audits available to clients, supports state- and federal-level documents and provides a complete audit worksheet on each loan package.”

Wolters Kluwer provides lenders with a compliant solution from doc prep through selling eNotes on the secondary markets. From idsDoc’s advanced software integra tions that ensure seamless doc prep work flow and easy tracking, to eOriginal technology that enables the creation, closing, management and secondary market activities of the digital asset, Wolters Kluwer ad dresses every step of the closing process in an innovative way.

In anticipation of the shifting market con ditions and the expected growth of home equity lending, Wolters Kluwer recently introduced a new solution — OmniVault for Real Estate Finance.

This market-leading solution will make hybrid closings and eVaulting easier for real estate assets, including home equity loans.

Ultimately Wolters Kluwer, through its product suite of purpose-built offerings that now include eOriginal and IDS solu tions, provides its financial services cus tomers with a superior, end-to-end digital lending experience.

THE EXECUTIVES:

Simon Moir has more than 20 years of experi ence delivering solutions to the banking and financial services industry.

SEGMENT LEADER

both

WOLTERS KLUWER wolterskluwer.com

STEVE MEIRINK, EXECUTIVE VICE PRESIDENT

Prior to joining Wolters Kluwer, Steven Meirink held several senior positions at other firms within the financial services industry.

SIMON MOIR, VICE PRESIDENT SHANE MARTIN, MORTGAGE

MARK MACKEY, DIRECTOR OF TECHNOLOGY PRODUCT MANAGEMENT

Mark Mackey helps lenders and other finan cial institutions digitize their operations.

BLACK KNIGHT, INC. www.blackknightinc.com

Rapid Analytics Platform (RAP)

Product snapshot: The Rapid Analytics Platform (RAP) is a unique, cloud-based data marketplace and decision science studio that transforms the way companies leverage data and enable advanced analytics. With RAP, clients can access Black Knight’s diverse data assets, connect to other data sources and run analytics — all within a single, secure, high-speed platform.

Black Knight’s Rapid Analytics Platform transforms the way companies leverage data and enable analytics

The fi ntech solutions today may have been unimaginable just a few years ago. But between the shift to an online business landscape brought on by the COVID-19 pandemic and increasing demand for digital-fi rst solutions, the mortgage industry was quick to adapt to the new normal of conducting transactions through the virtual world.

Black Knight, a leader in providing innovations that enhance how businesses work with technology, data and analytics, has stayed ahead of the digital mortgage revolution since day one. The company’s Rapid Analytics Platform (RAP), for example, launched in 2019 and simplifi es a client’s data and analytics workflow. RAP enables users to easily connect to diverse data assets and run advanced analytics on a single platform with real-time, highspeed processing capabilities to deliver fast results — even in the most complex cases.

Described as a “virtual lab,” RAP is being utilized by forward-thinking mortgage, real estate and capital markets professionals for the most advanced capabilities. From portfolio retention strategy, equity analysis and valuation to prepayment and default analytics, pre- and post-bid due diligence, performance benchmarking and more, RAP significantly reduces the time, eff ort and cost for organizations in the mortgage industry to analyze large data sets and create models.

Behind RAP’s distinctive innovation is Black Knight’s team of experienced mortgage professionals who knew that clients could benefit significantly by realizing the business value of the company’s data and analytics. But in order for clients to

glean actionable intelligence from that data about customers, prospects, opportunities and risk, an innovative tool would have to be built fi rst. This led to the creation of RAP — a single, cloud-based environment with massive storage, compute and data science capabilities.

Since the launch of RAP, client adoption has accelerated quickly. As a result, Black Knight continues to make valuable platform enhancements, such as increasing scalability and adding new data sets.

The assets available within RAP include nationwide public-records property and MLS information, loan-level and historical mortgage performance data, daily rate lock data, AVMs, home price indices and more. Users have the choice to build their own analytics or leverage Black Knight’s highly experienced professionals to develop and deliver customized analytics, providing an extra level of available support.

With RAP, clients have a unique tool that arms them with the information needed to better allocate their resources more effectively. From risk management and portfolio research to economic modeling, benchmarking and investor reporting, RAP transforms how companies leverage data and support decision science strategies in their workflow.

By delivering computational power significantly greater than what most organizations have in-house, RAP is democratizing access to big data and analytics — allowing mid-sized and smaller lenders to contend in a competitive industry.

With an array of tailored features and a cutting-edge approach, RAP is truly fi ntech at the forefront of digital mortgage transformation.

The one thing that’s certain in the housing market at this time is un certainty. With rising interest rates, tight inventory and fears of recession, will we see a housing market crash? And if the bubble bursts, will it burst everywhere?

CoreLogic has created Market Risk Indicators to help businesses better plan for the future and to help companies avoid some of the missteps that caused so much damage during the previous financial cri sis. Market Risk Indicators also provide mortgage professionals with the tools they need to mitigate their risk in select metropolitan areas that may experience home price downturns.

Market Risk Indicators are designed to tell users the chances of a housing price decline within specific metro areas. CoreLogic provides two separate severity probabilities — more than 10% decline and less than 10% decline. The higher the probability, the higher the risk.

CoreLogic has one of the nation’s most in-depth and comprehensive property da tabases. The company has combined this information with data from IHSMarkit (now a part of S&P Global), one of the industry leaders in economic forecasting.

By analyzing more property data and economic trends, Market Risk Indicators are able to provide better insight into metro-level trends and can provide it in a format that is easily consumable. Data is available in 392 core-based sta tistical areas (CBSAs), all 50 states and Washington, D.C.

Market Risk Indicators specifically taps into the economic trends that provide a holistic picture around housing analytics and homeownership affordability within

a market. Examples of these are: gross metro product, unemployment, consumer confidence, population, unique housing supply side and distressed market analyt ics, and many more.

Previously, clients would need to purchase and analyze housing and economic data separately — models that analyzed both would need to be built and main tained in-house. That effort represented a massive financial outlay without the same level of certainty.

Market Risk Indicators took all of those expensive, time-consuming processes and combined them into a single deliverable that’s more cost-effective, easier to understand and backed by the best hous ing and economic data in the industry.

With Market Risk Indicators, clients no longer need to spend hundreds of thou sands of dollars and countless resources to develop their own models. Instead of taking “shots in the dark,” strategic decisions about investment, risk and policy can be made using reliable, targeted data.

Now, when a business is planning for expansion into new markets or looking to buy a pool of loans, they can get reliable market risk information to help them improve their decision-making processes, take advantage of opportunities and avoid the areas of highest risk.

Users of Market Risk Indicators appreci ate that they receive a fully revised set of data every month and the in-depth level of data provided. Those insights are given on a metro level, giving clients the ability to correlate and quantify risk levels so they can plan accordingly.

Want to know more? Contact CoreLogic at 866-774-3282.

CORELOGIC www.corelogic.com

Market Risk Indicators

Product snapshot: Market Risk Indicators are designed to predict the probability of a home price decline over a 12-month period. Every month, clients will receive analytics based on the lat est economic and housing data, along with probabilities for two price decline severities.

CoreLogic’s Market Risk Indicators provide mortgage professionals with the tools they need to mitigate risk

CREDITXPERT

www.creditxpert.com

CreditXpert

Product snapshot: CreditXpert’s predictive analytics platform helps lenders qualify more applicants, increase applicant purchasing power and lower interest rates by identifying near-term credit potential. Once an applicant’s potential is identified, CreditXpert draws upon the nearly 1 billion credit records analyzed to outline the precise steps needed to reach the target score.

CreditXpert’s predictive analytics platform helps more applicants qualify for mortgages

There’s no denying that today’s home buying journey is entirely different from a decade ago. Lenders and applicants alike rely on powerful tools and technology that increase transparency and create ease, speed and convenience.

With more than 20 years of experience, CreditXpert has rolled with the punches brought on by a turbulent housing market and has excelled at adapting to the industry’s growing digital revolution and shift toward fast fi ntech solutions.

The company’s predictive analytics platform not only provides lenders with the benefit of intuitive technology, it also helps more applicants qualify for mortgages — in many cases, applicants who would otherwise be turned away.

Upon identifying an applicant’s credit potential, CreditXpert’s platform then draws upon nearly one billion credit records to outline the steps needed to reach the applicant’s target credit score. From there, lenders can work with their clients to increase credit scores and lower longterm fi nancing costs, building trust along the way.

However, CreditXpert isn’t just helping those with lower scores qualify for mortgages. The company’s platform is used by industry leaders and over 60,000 loan officers to increase credit score transparency, qualify more applicants, increase applicant purchasing power and lower interest rates by identifying near-term credit potential for every client.

By offering the most competitive loan programs and rates, CreditXpert users can reduce pipeline fallout from low credit scores and retain more leads, resulting in more closed loans and increased production profi t. And there are even more advantages from the applicant’s perspective.

Applicants can save significantly thanks to CreditXpert. For instance, an applicant with an initial credit score of 640 who is looking to finance $300,000 over 30 years would qualify for an interest rate of 6.13%, making monthly payments $1,823. But if that same applicant could increase their credit score to 700 within 30 days, they could qualify for an interest rate of 5.5%, bringing their monthly payment down to $1,703. That’s a savings of $40,000 over the life of the loan.

Helping clients save big on mortgages isn’t the only reason lenders appreciate partnering with CreditXpert. Precision analytics and easy-to-use solutions that don’t require specialized training are major reasons why lenders choose CreditXpert’s platform.

CreditXpert brings an unparalleled level of transparency and accountability to the only key mortgage determining criteria that can be impacted in the near term: an applicant’s credit score. Mortgage lenders that use CreditXpert qualify more applicants, make more competitive offers and close more loans by helping applicants reach their full credit potential, regardless of their initial score.

CUBICASA www.cubi.casa/

CubiCasa is the leader in delivering fast, adaptable indoor mapping solutions for the real estate industry. Users can complete a schematic 2D floor plan using just a smartphone, with no training or cost required.

CubiCasa’s innovative SaaS technology digitally maps out a home’s floor plan in as little as five minutes. This helps eliminate human error, creates digital consistency in the output, and democratizes the creation of accurate property data critical to real estate listings and the appraisal process on a home loan.

To continue to modernize the valuation process and achieve its goal of drastically increasing the number of floor plans in the U.S., CubiCasa is now offering their users access to a free version product, as well as more product configuration options so users can select a pricing model that best fi ts their use case. By reducing product costs, real estate agents, real estate photographers, AMCs, appraisers and homeowners now have a tool at their fi ngertips capable of delivering a precise floor plan.

CubiCasa’s technology is used in 160 different countries and has helped create more than 1 million floor plans, in large part based on its ease of use and quick turnaround times. The company wants to drastically increase use of its product in the U.S. to drive the industry toward a new paradigm.

Earlier this year, news of the 1004/70 Desktop Appraisal Guidelines came from government-sponsored entities Fannie Mae and Freddie Mac. These new guidelines put an emphasis on the digital floor plan requirement, ensuring thousands of

appraisers and appraisal management companies have access to a detailed view of a property and can fully understand the marketability and functionality of the property without having to leave their desks.

CubiCasa’s compliant technology helps empower this industry shift by allowing anyone with a smartphone to create a digital floor plan in minutes. This gives appraisers more opportunity than ever to focus on the property’s fi nal value, drastically reducing the time it takes for an appraisal to be completed and reducing appraised value wait times to two to three days, as opposed to weeks.

CubiCasa’s free technology ensures all gross living area (GLA) calculated measurements are aligned with American National Standards Institute (ANSI) standards and delivered quickly and efficiently, with a turnaround time as little as five minutes.

As such, the technology supports industry standardization and consistency and fosters compliance as the appraisal process continues to experience modernization.

Users have the ability to leverage CubiCasa’s technology without prior training. All that’s needed is a smartphone to create a digitized floor plan using the app while conducting a walkthrough of a home. Square footage is the second-highest driver of a home’s value, and CubiCasa’s technology helps minimize inconsistencies and variations in the property data collection and inspection process. Eliminating costs makes it straightforward for any appraiser to ensure they are giving their client their home’s precise data.

CubiCasa

Product snapshot: CubiCasa is a global market leader in mobile indoor floorplan scanning, providing an easy-touse, fast, free app to real estate industry professionals. To date, CubiCasa’s technology is used in 160 countries and has helped create more than 1 million floor plans. CubiCasa is available on the App Store and Google Play.

CubiCasa’s free SaaS technology has helped create more than 1 million floor plans to date

FIRST

AMERICAN DATA & ANALYTICS dna.firstam.com

FraudGuard

Product snapshot: FraudGuard is an industry-leading, comprehensive decision support tool designed to quickly and accurately flag multiple types of risk on loan applications, including fraud, compliance, identity and misrepresentation risk. The latest release captures and analyzes more data and off ers channel-specific configurations, such as a streamlined home equity solution and a correspondent lending solution, to improve eff iciencies and streamline alert reviews.

First American Data & Analytics’ FraudGuard quickly and accurately flags multiple types of risk on loan apps

Fraud risk is growing as the market shifts away from traditionally lowrisk refi nances and moves toward a purchase and home equity driven market. First American Data & Analytics’ FraudGuard solution, a leading fraud, compliance and verification suite, is the right product for these market conditions, as it significantly reduces fraud risk. The industry-leading solution integrates the industry’s largest property ownership and public record data sets, including homeowners’ association contact information, helping lenders accelerate decision-making and increase pull-through rates.

In an environment where lender profi t margins are under pressure, FraudGuard enhances efficiency through integrations with leading loan origination software platforms and bolsters analytical accuracy, while reducing alert review rates without creating greater exposure to fraud risk and buyback demands.

First American has also partnered with industry leaders, like Equifax, to create more efficient workflows within FraudGuard, such as enhancements to its Undisclosed Debt Monitoring solution, which allows for automatic, ongoing monitoring of the borrower’s credit report during mortgage origination.

First American is continually fi ne-tuning and customizing FraudGuard to enhance its scalability, and further reduce the need for non-critical reviews. FraudGuard’s latest release includes analytics that simpli-

fy the review process by streamlining the data collected from the loan application. This update will allow the platform to, over time, produce even deeper insights into the risks associated with the borrowers, subject property and all participants in the transaction.

Additional updates to the process workflow incorporate more Uniform Residential Loan Application and loan participant data to produce more insightful analytics.

FraudGuard’s flexible configuration options allow lenders to tailor channel-specific versions to their specific needs. For example, different levels of reports match the different needs and risk tolerances of purchase mortgage originators, correspondent lenders and home equity originators.

In 2021, First American also rolled out a new, innovative fraud scoring model, AppIntelligence Score, that can be used in conjunction with FraudGuard to help underwriters spend their time evaluating the loans that have the most risk and streamline the evaluation of the loans with the least risk.

Clients of First American Data & Analytics appreciate the collaborative approach to client relationships, the continued investment the company has made in its mortgage analytics products and its commitment to industry leadership in data quality, analytics, customer support and unique product development.

Flueid Decision brings powerful data and analytics to the start of the loan life cycle to enhance underwriting

The global collective experienced signifi cant turbulence during the COVID-19 pandemic years. As the world population was forced to press pause on many of life’s biggest milestones, innovation took hold and companies found new ways to conduct business through the digital landscape. For the mortgage industry, the dash toward virtual solutions and reliable fi ntech was crucial to reigniting the journey for hopeful homebuyers.

For Flueid, the mission to deliver a digitally accelerated real estate life cycle began long before the pandemic push — nearly 30 years ago, in fact. Back then, the tech craze was booming, and the company’s founders recognized an opportunity to bring data and technology to the industry. Today, the goal of streamlining real estate transactions from start to fi nish remains the same – especially as U.S. homeowners find themselves enjoying approximately $27.8 trillion in home equity.

With its innovative SaaS platform, Flueid Decision, Flueid brings robust data and analytics forward to jump-start the loan life cycle, enhance the underwriting process and support a frictionless lender-borrower journey during one of life’s major moments.

Designed to fuel lenders’ existing core operating systems and increase pull through in existing pipelines, Flueid Decision aims to provide an exceptional borrower experience every time that can adapt to any cycle — like today’s home equity market.

Lenders can feel confident knowing that the components of their loan applications are completed correctly thanks to the insights Flueid Decision delivers on both the borrower and the property. This allows lenders to instantly vet the consumer, lock in the a competitive rate and schedule the signing on most loan files with ease.

Although legacy platforms typically

focus on one decision and one customer type, Flueid’s engine is built to be extensible to all market cycles and transaction types.

This ability to customize means customers, including lenders, title agents, underwriters, servicers, brokers, investors and more, can seamlessly tackle everything from home equity and refi nance to purchase transactions, as well as support a frictionless loss mitigation process.

Flueid’s unique technology enhances the loan origination process so every party in the lending transaction has the data and insights needed upfront, removing unnecessary surprises that have historically extended the lending process. In fact, Flueid Decision has already reduced cycle times by five to 11 days or 24% within the loan underwriting process. And pull through rates have experienced increases to 80% or more because Flueid Decision helps lenders:

• Immediately prioritize a lender’s transactions into a Clear to Schedule Signing pipeline

• Illuminate alerts and exceptions to review and assign the right workflow and staffi ng upfront

• Identify loans immediately that would later fallout in the life cycle, saving time and money

Already adopted by 50 companies globally, multiple Fortune 500s and five of the top 20 national lenders, it’s no surprise that Flueid Decision has fueled more than 1 million transactions since its launch in 2020 and processed nearly $209 billion in loan volume by the fi rst half of 2022. Contact hi@flueid.com to learn how Flueid can help you enhance current loan underwriting processes by plugging into existing core systems and ultimately, better serve the consumer.

FLUEID www.flueid.com

Flueid Decision

Product snapshot: Flueid Decision is a SaaS platform that brings powerful data and analytics forward to the start of the loan life cycle to enhance the underwriting process and support a frictionless lender-borrower journey during one of life’s biggest moments. It’s designed to fuel lenders’ existing core operating systems to reduce cycle times, increase pull through in existing pipelines and provide an exceptional borrower experience every time.

HOMEGENIUS INC. homegenius.com

geniusprice

Product snapshot: geniusprice tech nology is a groundbreaking property intelligence platform that provides brokerages and agents with next-level analytics and insights in an interface that’s easy to use and takes home price estimates to a new level.

pricing estimates

So much has evolved in the real es tate process — agents and brokers no longer flip through the pages of MLS books, thumb through a Rolodex or fill out carbon copy contracts with their clients. However, one element of the real estate process that hasn’t seemed to progress is the comparative market analysis, or CMA, which is created to establish a price for a property. homegenius recognized the industry’s need for an updated, smarter way to create pricing estimates for homes —one that utilizes cutting-edge technology and machine learning — and developed the geniusprice platform.

Using this next generation of person alized property intelligence, geniusprice technology from homegenius Real Estate leverages advanced valuation analytics, so agents and brokers can gain a deeper understanding of subject properties and their local real estate markets.

This intelligent pricing engine for real estate allows users to bring these advanced analytics to living room conversations, all in one easy-to-use interface. Agents and brokers no longer need to go through the manual process of finding and evaluating comparables, which often includes using multiple systems and services to get the information they need. Using geniusprice technology, they can easily view their local data, quickly update comps in real-time, as well as view the available transaction history and previous photos of properties in their local areas. geniusprice technology also utilizes photo AI technology to assess the condition of certain rooms in the

home, so agents no longer need to “stare and compare” to find homes similar in fin ishes and quality to their subject property.

The legacy CMA process is 25 to 30 years old and takes a great deal of time to perform manually. Rather than taking hours, the geniusprice platform is allowing agents to do pricing estimates much more quickly — even in less than five minutes.

Agents and brokers can also create im pressive presentations quickly, saving an average of 30 to 45 minutes per presen tation, giving them time back in their day to build relationships with their existing clients and prospect for new ones.

geniusprice technology is not a CMA. It’s a transformative advancement in real estate technology that utilizes trusted, ad vanced analytics to generate micro-market analysis based on curated data— resulting in highly personalized, local intelligence that agents and brokers can use to differentiate themselves in an industry that, right now, has more active agents than active local listings.

With this property intelligence platform, homegenius is answering a widespread need for a faster, easier and more personalized real estate experience from search to close, powered by modern data science.

By reinventing the old traditional CMA with geniusprice technology, homegenius is offering in-depth, personalized property intelligence for real estate professionals to share with their clients and take their business to the next level.

For more information on geniusprice technology, please visit homegenius.com.

homegenius Real Estate’s geniusprice allows agents to conduct

in as little as five minutes

Outsourcing or hiring in-house compliance experts are no longer the only options for servicers who need help handling lien releases and assignment of mortgage documents. With the use of PerfectDocs technology, virtually anyone can prepare, validate, execute, notarize and even record these documents within minutes without compromising the integrity or validity of the document. Nationwide Title Clearing has invested more than 31 years of experience, knowledge and technology into creating PerfectDocs, the fi rst complete web-based solution that provides both NTC and users with a “share-the-work” solution.

PerfectDocs provides for a completely paperless process anywhere eRecord is available. From when the order opens to the release being recorded, users never have to print a piece of paper or cut a check for recording. Instead, all execution is safely electronic while capturing the notary log for record-keeping and compliance.

Benefits of PerfectDocs include:

• Tech-enabled, anywhere, secure, web-based platform

• Satisfies DRBC requirements

• Compliant with state/county regulations

• Enables operational control to balance units, geographies or loan types for in or outsource, without additional contracting

• Built-in exception-handling for full-service assistance by NTC professionals

• Provides system-of-record for internal and external audits

• Control and speed for urgent document production needs

Data entry is a separate function and can be completed with client staff or offshore partners. All management queues can assign work by hard states versus easy states

or what suits the employee. Quality inspection after data entry can be customized to account for new employees or experts with low error rates.

Clients using PerfectDocs tend to take advantage of the hybrid model, which allows them to share the working environment. While clients complete orders from start to finish, they always have a safety net with NTC available to complete orders or pieces of orders with additional services. NTC can do the heavy lifting with recording paper releases by attaching cover sheets and recording fee checks, mailing recorded releases to borrowers, or handling the cancellations and mailing the original collateral.

The PerfectDocs platform allows for use of NTC’s full-service options, with the ability to transfer work to NTC for any reason the client needs, such as overflow, business continuity or disaster recovery.

PerfectDocs is fully compliant with state, county and MERS regulations. NTC manages state timeframes for lien releases, data requirements, forms and recording fees, so clients no longer have to be experts in that space for over 3,600 recording jurisdictions.

Clients can manage work within the system by compliance deadlines or custom SLA requirements calculated at import. If an increase in volume becomes an issue, they’re able to push orders to NTC to be processed to maintain overall compliance. And to simplify future auditing requirements, the PerfectDocs system hosts all information to complete the order, including a history of the order and an image of the recorded document.

PerfectDocs is the only system backed by the same engine that successfully processes large numbers of releases and assignments by NTC.

Immediate state and county updates, as well as accurate recording fee calculations, drive NTC’s reject rate of less than .5%.

NTC – A COVIUS SOLUTION nationwidetitleclearing.com/ perfectdocs

PerfectDocs

Product snapshot: PerfectDocs enables servicers and capital markets asset managers to prepare, execute, notarize and record lien releases and assignment of mortgage documents directly, on-demand, through an online platform that off ers the same compliance and eRecord network of NTC’s full-service solution.

With NTC’s PerfectDocs, servicers can prepare, execute, notarize and record lien releases directly

REGGORA reggora.com

Reggora Appraisal Management Platform

Product snapshot: Reggora’s modern, two-sided platform for mortgage lenders and appraisal vendors solves the appraisal segment of the digital mortgage. Through advanced, customizable workflows, Reggora streamlines the entire appraisal process, improving the borrower experience. Lenders and appraisers benefit from payment processing, automated order management, rule-based reviews, appraisal delivery, status updates and more.

Appraisal Management Platform

As more aspects of the mortgage process venture into the online realm, appraisal remains a bottleneck that regularly causes signifi cant delays and loss in profit. With so many costs and slowdowns being attributed to inefficient appraisals, the opportunity that online appraisal presents is enormous, leaving no room for lenders to forsake fi ntech solutions that focus on this pivotal part of the process.

Reggora is facing the issues surrounding modern appraisals head-on with its industry-leading Reggora Appraisal Management Platform. With the help of the company’s innovative appraisal platform, lenders can reduce costs per loan by up to $258 per file by addressing multiple pain points within a lender’s appraisal operation:

• Lengthy cycle times

• Operational efficiency

• Revenue leakage

• Lack of visibility for loan officers and borrowers

With the number of professional appraisers continuing to shrink, having the right appraisal tech solutions in place is crucial to sustained growth and ensuring the appraisal doesn’t slow the rest of the mortgage journey. According to STRATMOR research, 1 in 8 closings is delayed due to the appraisal, and issues with the appraisal are cited in nearly 6% of cases when the borrower walks away from a loan. And those numbers add up when it comes to profit loss.

By automating the manual components of the process and providing a singular source of truth for loan officers and stakeholders, Reggora’s appraisal management platform increases the overall efficiency and value of each loan file, ultimately min-

imizing the risk of profit loss.

Reggora’s platform stands out from legacy products as an innovative solution that actively invests in solving snags in the appraisal process.

Reggora’s platform simplifies tech adoption by integrating into a lender’s existing LOS thanks to its open APIs.

The Reggora Appraisal Management Platform’s cost savings and automation amount to $286 worth of value per loan for lenders across several value drivers:

• Reducing time in appraisal manual management billing activities

• Eliminating revenue leakage from payment collection

• Driving down cycle times

• Increasing referrals through an improved borrower experience

In short, Reggora offers a cost-saving solution for lenders, no matter their loan volume.

With automation such as instant file uploads to the GSEs, appraisal quality control and appraisal payment processing, lenders can increase the speed and accuracy of appraisal order management at scale.

While it’s impossible to know the future of real estate fi ntech, the professionals at Reggora are perpetually striving to enhance speed and accuracy, reduce cost and upgrade the customer experience.

As the world races toward automation in nearly every industry, Reggora aims to remain a leader in mortgage technology. With an inner drive to deliver state-ofthe-art appraisal solutions, the company plans to execute process modernization with agility and respond to the changing needs of its customers with innovative fi ntech products that move in step with an ever-changing market.

Lenders can reduce costs per loan by up to $258 per file using the Reggora

SAGENT sagent.com

While digital-fi rst transformation in the COVID-19 pandemic and post-pandemic years has evolved both business processes and consumer expectations, when it comes to customer experience, most agree that automation can’t replace human connection. In the mortgage industry, where building relationships with customers is essential to long-term satisfaction and, by extension, customer retention, the need for a personal touch is vital.

Striking the right balance between efficient automation and solid customer service is a challenge throughout the mortgage industry, but this is where Sagent excels. Sagent’s consumer loan servicing platform, CARE (which stands for Customer Attention, Retention and Engagement), couldn’t be named more appropriately.

The purpose and mission of CARE are in the name. The platform aims to care for and retain customers through good times and bad, provide real-time views of home equity, make custom loan offers and offer immediate hardship help from any device. Designed for consumers and built for enterprise, CARE is comprised of three essential components.

1. CARE Loan Servicing gives customers the power to self-serve when it comes to managing their mortgage or non-mortgage loans. Borrowers can manage payments and escrows, fi nd savings and engage with servicers on the same device they use for shopping, chatting or playing their favorite game — and with the same ease and simplicity.

2. With CARE Customer Service, servicers work within the same UI/ UX as customers and can co-pilot to resolve customer needs with real-time secure messaging and doc/ data sharing.

3. Lastly, CARE API Marketplace is an API platform that lets servicers incorporate their CARE servicing tools with the rest of the consumer

experience.

While all three components of CARE have distinct purposes, they combine to bring the same modern experience borrowers get in the origination space to servicing, where customer relationships are tactfully managed and grown over the decades-long loan life cycle.

As a cloud-native consumer-servicing platform that is continuously updated, CARE is designed to meet the evolving needs of homeowners. The platform also focuses on delivering a configurable interface for servicers, providing them the ability to brand the platform as their own.

Sagent CARE solves both engagement and retention issues by creating a continuous servicing-to-origination loop through responsibly using borrower data. This game-changing loop works in two essential ways:

• First, CARE seamlessly links servicers’ customer support teams to the homeowner experience.

• Second, CARE uses bidirectional data sharing between homeowner-facing products (like CARE) and servicing and default systems (like Sagent’s LoanServ and Tempo) so the homeowner and enterprise experiences are always connected — and always informed by each individual homeowner’s data in real-time.

In an era where the CFPB is pushing for servicers to improve call center response times, increase data on key metrics and proactively promote options to borrowers — especially during hardships — Sagent brings a configurable solution to the table that keeps up with regulatory changes and shifting policy demands in order to remain compliant.

As flexible mortgage fintech grows in importance, Sagent continues to highlight its ability to combine automation with real-time access to human support with Sagent’s consumer loan servicing platform, CARE.

CARE

Product snapshot: CARE is Sagent’s consumer mortgage servicing platform that links a modern, bank-onyour-phone experience for homeowners with smart, human advice from servicers. Homeowners can manage all loan and homeownership needs, analyze equity and explore new off ers in a single, friendly platform at any time, from any device. Servicers use the same UI/UX as customers and can co-pilot to resolve customer needs with real-time secure messaging and doc/ data sharing.

Sagent’s consumer loan servicing platform CARE aims to care for and retain customers through good and bad

TAVANT www.tavant.com/fintech

Touchless Lending

Product snapshot: Touchless Lending is an AI-powered lending-as-a-service platform that provides end-to-end mortgage manufacturing. Loan offi cers, processors and underwriters utilize Touchless Lending’s Optimized Workflows to engage with data and make decisions faster, instead of re lying on physical documentation and manual data entry.

Touchless Lending from Tavant reduces the processing and underwriting costs of originating a loan by 77%

The cost to originate a loan has con tinuously increased over the years, hitting a peak of over $10,000 de spite the injection of multiple technologies into the mortgage origination process.

Touchless Lending by Tavant was developed to directly focus on solving this problem.

The vision for Touchless Lending was to remove the many humans-in-the-loop embedded in the mortgage process, eliminate the amount of paper that flows through each loan in the application intake and decisioning process, and remove the need for multiple iterations between borrower, loan officer, processors and un derwriters that lead to an increased cycle time of anywhere from 45 to 60 days to close a loan.

Touchless Lending reduces the process ing and underwriting costs of originating a loan by 77%. The AI-powered lendingas-a-service platform also increases the throughput of the underwriter from three or four loan underwrites a day to more than 12 underwrites per day. The solution pro vides immediate business lift, including full automation of document digitization to data consistency checks, income, credit, asset, collateral, title and fraud checks, automatically fulfilling the conditions on a loan, and multi-investor analysis.

The Touchless Lending platform uses AI and machine learning techniques to solve the hard problem of using a machine to do the work of a senior processor and an expert underwriter. Tavant has mixed and matched the use of computer vision and natural language processing with proce dural rules processing to provide the best technical solution for straight-through pro cessing and automated underwriting.

The platform is LOS agnostic and will work with any CRM as well as POS plat forms in the mortgage industry.

It uses Digital Ledger Technologies so that all operations on a loan are im mutable and can be tracked from its origin to it becoming a closed/funded loan, reducing repurchase risk and allowing investors to perform their due diligence when buying the loan.

Touchless Lending offers a 77% cost sav ings for underwriting and processing, an increase in underwriting by roughly 4.5 times to handle more mortgages at once and clear-to-close decisions in as little as five to seven days. Lenders have seen an 11% increase in total annual gains from Touchless Lending as well as savings on operational costs.

Lenders using Touchless Lending ap preciate the faster time to product deployment and the seamless, intuitive integration into their existing workflows and business processes. The ROI is immedi ately realizable and tangible.

The Touchless Lending platform provides an optional Underwriter’s Workstation that is the most user-friendly and advanced workstation available for underwriters in the market today. Data visualization techniques coupled with AI and machine learning-driven insights from the borrower’s and the property’s profile and characteristics provide the fastest path to comprehending the story of a loan, and therefore the fastest pathway to decisioning the loan.

Although the platform focuses initially on automating the mortgage processing and underwriting life cycles of a mortgage, the goal is to automate anything and ev erything that can be automated.

Total Expert’s Customer Intelligence drives hundreds of new originations by looking for signals from customers

As lenders continue to pivot strategies after last year’s record-breaking refinance volume, they’ve quickly found that, in this market, every mortgage counts. To make the most of it, lenders must be able to engage borrowers seeking to refi nance cash out of their home, to purchase a new home and even the rare rate refi nance.

The good news is that there is a solution that helps lenders do just that. Customer Intelligence from Total Expert drives growth and retains customers by surfacing borrower intent with consumer insights and signals in the Total Expert Platform. Total Expert’s Customer Intelligence drives hundreds of new originations by looking for signals from customers of a need for mortgage fi nancing.

A key feature is its mortgage credit inquiry alert, which lets you know when a lender pulls credit for a mortgage on someone in your database. This is key to overcoming borrower retention issues, a common struggle.

Many people don’t immediately think of a lender when they want to sell or buy a home. They think of contacting a Realtor fi rst. The Realtor then refers to lenders they trust. If you were the lender that provided the customer’s last loan, you’re usually out. You wouldn’t know the customer needs credit unless they literally told a loan officer or applied on your website.

Customer Intelligence solves this problem because homebuyers often look at mortgage payments to determine their price range. When they want to know how much house they can aff ord, they start shopping lenders. Customer Intelligence’s

mortgage credit inquiry alerts work to inform its users the moment a credit pull takes place for a mortgage on someone in your database.

Catching a credit pull also opens other avenues for mortgage originations. Borrowers have a record $11 trillion in “tappable” equity that they could use for a cash-out refi nance or home equity line of credit (HELOC). Customer Intelligence allows lenders to engage a customer at a time when they are looking for mortgage credit.

Customer Intelligence by Total Expert also features listing insights, which delivers an alert when a borrower’s home is put on the MLS. And coming soon, Customer Intelligence will feature Equity and Rate Insights, which alert a lender when a borrower has meaningful equity in their home, or a new rate is available that would be meaningful to a prospective borrower.

In today’s market in which every loan counts, it’s vital to have solutions in place to ensure you’re engaging and retaining borrowers. In that regard, Total Expert’s data speaks for itself: For every 50,000 contacts monitored in a mortgage or banking database through Total Expert’s Customer Intelligence functionality, lenders discover nearly 200 additional mortgages per year, according to lender data.

Finally, the biggest payoff experienced by Total Expert customers is the level of service and deeper relationships with customers. A lender that can identify and engage about their most pressing needs is well ahead of peers who are still in passive mode on service. Borrowers will choose lenders who step forward to serve them.

TOTAL EXPERT totalexpert.com/

Customer Intelligence

Product snapshot: Customer Intelligence drives growth and retains customers by surfacing borrower intent for mortgage financing through consumer insights and signals identified with the Total Expert platform. The product uses mortgage credit inquiry alerts and listing insights, with more features coming soon, to help lenders find borrowers needing their services.

The origination process is complex. In today’s market, mortgage companies need solutions that streamline the mortgage process so they can close more loans, faster. Lenders are looking for a digital platform that provides end-to-end support and flexibility to deliver a great lending experience. Leveraging technology can help lenders originate more efficiently and scale more effectively.

The three companies featured in this section offer innovative solutions so lenders can provide a better customer experience and increase their profit margins.

THE EXECUTIVES:

JOE NACKASHI, CHIEF EXECUTIVE OFFICER

ptimizing the mortgage process means fi nding fast, efficient solutions for each part of the customer journey. When it comes to origination, modernization is key to enhancing the customer experience, improving overall cycle times and increasing overall profit. Regardless of the size of a lending business, having the right origination software is the fi rst step in creating a homebuying experience built for the 21st century.

Black Knight, a leader in providing integrated software solutions, has delivered a system for lenders of all sizes. Empower, Black Knight’s loan origination system (LOS), offers an end-to-end digital platform that supports retail, consumer-direct, home equity, correspondent, wholesale and assumption channels — all in a single system.

RICH GAGLIANO PRESIDENT, ORIGINATION TECHNOLOGIES

Rich

CRAIG REBMANN MANAGING DIRECTOR, ORIGINATION TECHNOLOGIES AND PRODUCT MANAGEMENT

Craig Rebmann is responsible for building and enhancing Black Knight’s loan origination system, Empower. With decades of technology and mortgage experience, Rebmann leads Black Knight’s eff orts in the development of LOS technology.

“A preconfi gured and fully integrated platform eliminates the need for disparate third-party systems, making it a true allin-one solution for origination,” explained Joe Nackashi, CEO of Black Knight.

Empower supports first mortgages, home equity loans and lines of credit and also features integrations with a full suite of high-performing Black Knight origination solutions, including an industry-leading product and pricing engine, fee service, compliance validation testing, a digital point of sale system, eClose, business intelligence and more.

“Empower is helping lenders reduce and, in some cases, eliminate many pain points in today’s origination process by delivering configurable, dynamic capabilities in one complete system,” said Rich Gagliano, president of origination technologies.

Black Knight’s LOS supports data integrity and security all while eliminating the errors and duplicate entries common with using multiple systems.

The system also provides management reporting on user productivity and loan metrics derived from a beginning-to-end

workflow that can reduce costs and manual tasks.

By decreasing friction and eliminating touchpoints in the origination process, Empower provides lenders, loan officers and borrowers a faster, smoother and more streamlined borrowing experience. The system’s bundled, configurable approach helps lenders scale their business to any market condition with an all-inclusive, seamlessly integrated digital ecosystem — at one low cost per loan.

“Using this single platform, lenders gain access to API-based integrations and advanced workfl ow capabilities to deliver a complete digital mortgage experience to their borrowers,” said Craig Rebmann, managing director of origination technologies and product management.

Through the automation of repetitive tasks based on the lender’s configurations, Empower reduces the need for human intervention. Referred to as “lights-out processing,” this advanced technology actively monitors the system for any data changes. When an exception occurs, Empower triggers a separate work item and alerts the user that additional reviews are needed, significantly reducing the need for lenders to shift focus and significantly increasing productivity and profit in turn.

Empower also integrates with Black Knight’s artifi cial intelligence/machine learning solution that can improve the work process by reading, comprehending and drawing conclusions based on document or data content, leaving little room for human error.

“It can take on ‘stare-and-compare’ and validation responsibilities, such as verification of income, assets and insurance more accurately and at scale,” Gagliano noted. “Using these and other automated capabilities, lenders can manage production more quickly and effectively while reducing the overall cost per loan.”

Black Knight’s Empower off ers an end-to-end digital platform that decreases friction in origination

Joe Nackashi leads the company’s overall vision and direction for Black Knight to provide premier solutions and services for many of the nation’s largest lenders and servicers.

Gagliano is responsible for the overall strategy and product direction of Black Knight’s origination technologies.

BLACK KNIGHT BlackKnightInc.com/Empower

CoreLogic’s Accounting Automation suite can quickly help lenders streamline appraisal payment processing

Surprisingly, accounting inefficien cies, particularly in the areas of tracking, collecting, reconciling and distributing appraisal fees, are cost ing some lenders tens of thousands of dol lars, sometimes even more, every year — dollars that could be going straight to their bottom line. In today’s business environment, lenders look for every opportunity to streamline and optimize their operations to reduce their origination costs on each loan.

As part of its recently enhanced Valuation Workflow Solution, CoreLogic launched a new Accounting Automation suite that can quickly help lenders reduce the costs associated with invoice process ing and accounts payable overhead while simplifying their tax record management processes.

CoreLogic’s comprehensive Accounting Automation suite is designed to streamline appraisal payment processing, accounting reconciliations, and all the manual head aches associated with verifying the timely payment of appraisal vendors.

The Accounting Automation suite helps eliminate many common pain points, including:

• Having to combine fees prior to paying vendors

• Reconciling complex appraiser, AMC and lender fees

• Being unable to refund the borrower as needed easily

• Determining exactly what was disclosed, how much was collected, which ancillary fees were charged and who is owed what prior to closing

• Managing 1099 issuance and TIN matching for appraisal vendors

Accounting Automation creates a simple and secure way for the borrower to pay for their appraisal using their credit card. As appraisal orders are completed, payments to appraisers and AMCs are automatically

paid via direct deposit, and all transaction records are easily accessible for simple ac count reconciliation. Ensuring timely and accurate appraisal payments are made simple with Accounting Automation. The payment process can be integrated with a lender’s LOS and white-labeled with a lender’s logo and branding to ensure a seamless borrower experience.

The lender’s implementation process for Accounting Automation is simple. CoreLogic creates a payments account for you, activates the functionality and notifies third-party vendors of the change in the process. Given Mercury Network’s and CMS’s broad industry adoption, chanc es are your third-party service providers are already connected to Accounting Automation.

And the solution’s vendor satisfaction is high — who doesn’t appreciate receiving fast and reliable payments? Vendors can also view and download reports detailing the payment status on every order. These features help reduce confusion and questions and help to foster better relationships.

“In addition to helping lenders avoid revenue losses by automating the accounting process, our new Accounting Automation solution helps lenders scale more quickly because they are not spending the addi tional time it takes to manually reconcile invoices and generate payments,” said William Gillis, senior leader of marketing at CoreLogic. “The solution also creates a standard payment process for appraisal vendors, which many lenders don’t have today.”

The Accounting Automation suite helps lenders reallocate personnel from the manual collection, payment and recon ciliation processes to more urgent business concerns. Beyond just automating the accounting process, the solution can help lenders protect their bottom line from costly appraisal fee cures and realize sig nificant value.

CORELOGIC corelogic.com

WILLIAM GILLIS, SR. LEADER, MARKETING

William Gillis leads Product Marketing for Collateral Risk Solutions & Loan and Borrower Solutions for CoreLogic.

ICE MORTGAGE TECHNOLOGY

icemortgagetechnology.com

THE EXECUTIVE:

Encompass by ICE Mortgage Technology provides an allin-one workflow for omnichannel lenders

Today’s lenders must be as agile, efficient and scalable as possible to respond to evolving consumer preferences and fast-changing market conditions. Encompass by ICE Mortgage Technology is the industry’s most complete end-to-end solution that provides the flexibility and configurability needed to deliver a next-generation lending expe rience for every channel, all from a single system of record.

As the only truly digital lending platform that provides an all-in-one workflow for omnichannel lenders, Encompass helps customers generate more leads, close more loans and drive unparalleled ROI. By managing every loan, including home equity, refinance or new purchase, in one place, lenders are also able to make better decisions, keep costs down and quickly adapt to changing market trends.

Due to recent market shifts, there is an increased demand from consumers for home equity lending products. With Encompass, lenders can feel confident in knowing their LOS platform has the flex ibility to support home equity lending at scale.

Customers can drive applications with an array of leading point of sales solutions, as well as retain and build referral business through seamless integrations with sales and marketing solutions, such as Velocify. Encompass also delivers on being the most compliant LOS with dy namically generated required disclosures and HMDA reporting to support home equity lending.

“We partner with customers to under stand their pain points and identify op portunities where we can minimize com plexity in their processes. Encompass is designed to grow and adapt with their business, so their loan origination system is ready for whatever comes their way,” said

Encompass is equipped with powerful technology to automate any task, pro cess or service within a matter of clicks. By automating previously manual and time-consuming tasks, lenders and investors can acquire, originate, close and sell significantly more loans in less time, all while delivering a best-in-class borrower experience. Encompass also offers a taskbased workflow that enables operations managers to easily create, assign, manage and track all their loan tasks in a single unified interface.

With Encompass eClose, Encompass customers also benefit from having a sin gle workflow for their closing process. For wet-signed loans to a full eClosing and ev erything in between, now lenders can have one partner, one workflow, one source and one network for it all.

Unlike other solutions, Encompass also allows mortgage lenders and investors access to the largest network of partners in the industry. The Marketplace by ICE Mortgage Technology includes thousands of leading mortgage companies that span the full gamut of technology solution categories, from mortgage servicing and title to escrow, automated underwriting ser vices and many more. Through prebuilt, bi-directional API integrations, customers can use these trusted, proven solutions to enhance and digitize their lending workflows.

With a long history as an industry leader, ICE provides a wealth of experience, compliance expertise and data-driven insights that no one else can match. Through best-of-breed automation and data, Encompass is helping customers re duce costs, increase revenue and deliver better customer experiences at every step of the loan lifecycle.

Stephanie Durflinger, senior vice president of product management.

STEPHANIE DURFLINGER, SVP, PRODUCT MANAGEMENT

Stephanie Durflinger is senior vice president of product management for the full suite of digital mortgage solutions at ICE Mortgage Technology.

Congratulations 2022 HW Vanguard Winner Rick Triola

What started as Rick Triola’s desire to make real estate closings easier turned into an obsession and, eventually, a revolution. His tireless efforts led to RON laws and the leading multiparty, secure closing platform that adapts to any scenario. As he heads towards a well-earned retirement, we congratulate Rick on behalf of the NotaryCam® team and the industry at large.

NotaryCam Makes the Secure Difference

At NotaryCam, our passion is giving borrowers control of digital closings while ensuring secure connections through multifactor, knowledgebased authentication. NotaryCam offers lenders, borrowers and agents more freedom by bringing all the parties to the virtual closing table.

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