Human Resources Online, Malaysia Q4 2021 by Human Resources Online

MALAYSIA

The smart HR professional’s blueprint for workforce strategy

October-December 2021

ANNUAL SPECIAL EDITION

publisher Naomi Cranswick editor-in-chief Aditi Sharma Kalra senior journalist Priya Sunil journalist Lester Tan

EDITOR’S NOTE

AGAINST ALL ODDS

editorial intern Arina Sofiah

You did it, once again. Yes, you! This year

sub editor James Foster

sure brought curveballs left, right, and

annual special edition of the e-magazine.

centre, but you worked hard and

What you can expect while flipping the pages

kept adapting to your clients’ rapidly-

is a snapshot of each winner and finalist per

changing needs. And that, calls for a

category, and a quick way to connect with

celebration. It’s the time of the year where

them (simply click their website or email ID

we not only commemorate HR’s efforts

provided) and source more information as you

in leading the workforce through ups and

plan your 2022 partner strategies.

art director Mohd Ashraf subscriptions Deborah Quek event production Prassana Pillay regional director (advertising & sponsorship) Carine Chang head, project management Renamel Torres delegate sales Ryan Ciceron Seraphine Neoh Reggie Ola Adrian Ray April Osinsao marketing Cyrus Ching regional head of event services Yeo Wei Qi group managing director Evelyn Wong

downs, but equally important, the capable

All of this is presented to you in our

We’re excited to share this edition with

partners who’ve helped lighten the load

you, to inspire you in your steps forward. As

on their shoulders.

this is the final edition of 2021, we’d also like

Welcome to the HR Vendors of the

to take the opportunity to wish you a safe,

Year special edition 2021, Malaysia.

healthy, productive, and happy 2022 ahead.

Be it working with HR to tackle new-

In the meantime, we’re looking forward to

age employee wellness needs, helping

delivering you the best content and events in

manage recruitment virtually or remotely,

the region, as always.

or helping make hybrid training effective,

Enjoy the issue.

all of the solution providers shortlisted as winners and finalists in the pages ahead have proven to be of the utmost support to HR teams. Thus, we are proud to bring to you this recognition of the very best HR vendors in Malaysia, with this 16th edition of the HR

Aditi Sharma Kalra Editor-in-Chief

Vendors of the Year research! Human Resources Online is published 4 times per year by Lighthouse Independent Media Pte Ltd. Subscription rates are available on request, contact the Circulation Manager by telephone: (65) 6423 0329 or by email to: subscriptions@humanresourcesonline.net COPYRIGHTS AND REPRINTS. All material printed in Human Resources Online is protected under the copyright act. All rights reserved. No material may be reproduced in part or in whole without the prior written consent of the publisher and the copyright holder. Permission may be requested through the Singapore office. DISCLAIMER: The views and opinions expressed in Human Resources Online are not necessarily the views of the publisher. Singapore: Lighthouse Independent Media Pte Ltd 100C Pasir Panjang Road, #05-01, See Hoy Chan Hub, 118519 Tel: +65 6423 0329 Fax: +65 6423 0117 Hong Kong: Lighthouse Independent Media Ltd Unit B-D, 16/F, Yardley Commercial Building, 3 Connaught Road West, Sheung Wan Tel: 852-2861-1882 Fax: 852-2861-1336

For this year’s edition, the team at Human Resources Online has spent the few past months compiling a list of HR solution providers that HR leaders have worked with and attested to. In the process, an esteemed jury of 23 senior regional heads of HR judged and scored the finalists’ profiles, based on a holistic judging criteria. These included facts on their performance, milestones, achievements, challenges, and solutions, to help the judges score each entry. After the rounds of judging, scores obtained from the judges led us to identifying gold, silver, and bronze winners across the categories, along with a list of finalists. This year, a total of 116 finalists

To subscribe call: (65) 6423 0329 or email: subscriptions@humanresourcesonline.net

were shortlisted across 24 categories.

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

CONTENTS

METHODOLOGY

BEST AI RECRUITMENT TOOLS

BEST ATTENDANCE AUTOMATION SYSTEMS

BEST CORPORATE WELLNESS PROVIDERS

BEST DIGITAL LEARNING PROVIDERS

BEST EMPLOYEE ENGAGEMENT SOFTWARE

BEST EMPLOYEE ENGAGEMENT CONSULTANCIES

BEST EMPLOYER OF RECORD SERVICE PROVIDERS

BEST EXECUTIVE SEARCH FIRMS

BEST HR MANAGEMENT SYSTEMS (SMB)

BEST HR OUTSOURCING PARTNERS

BEST HR MANAGEMENT SYSTEMS (ENTERPRISE)

BEST TEAM BUILDING PROVIDERS

BEST NEW RECRUITMENT FIRMS

BEST INNOVATION FOR HR

BEST LEADERSHIP DEVELOPMENT CONSULTANCIES

BEST MANAGEMENT TRAINING PROVIDERS

BEST PAYROLL SOFTWARE

BEST PAYROLL OUTSOURCING PARTNERS

BEST STAFFING FIRMS

BEST PSYCHOMETRIC TESTING PROVIDERS

BEST RECRUITMENT PORTALS

BEST RECRUITMENT PROCESS OUTSOURCING PARTNERS

BEST RESPONSE TO COVID-19

BEST SALES TRAINING PROVIDERS

LAST WORD

INDEX

I HR VENDORS OF THE YEAR 2021 SINGAPORE

WHITEPAPER - HR TRENDS

THREE POTENTIAL CHALLENGES FOR HR IN MALAYSIA IN THE NEXT 12-24 MONTHS Close to nine in 10 (87%) HR executives in Malaysia

Since traditional face-to-face training formats are

believe the function plays a leading role in responding

no longer an option, HR leaders must be creative and

to COVID-19, KPMG’s recent 2020 HR Pulse Survey has

accepting of digital learning via online platforms and

found. That said, the survey has identified three key

adapt their own custom courses to create a virtual,

challenges likely to arise for HR in the coming 12 to 24

asynchronous or live learning setting.

months, namely: •

13% of the workforce will be made redundant

Harness analytics

•

30% will likely continue to work remotely

In the current remote working environment, data will be

•

47% of the workforce needs to be reskilled or

the key factor to help improve productivity, understand

upskilled towards a new reality.

talent needs, and design the future workforce. However,

The survey also found that just 39% of HR executives

less than half (43%) of respondents in Malaysia admit to

in Malaysia say their organisation is adapting to the ‘new

being proficient in using data and analytics to target and

reality’ in light of COVID-19. A similar 39% consider their

recruit new talents.

organisation to still be in the resilience phase, where they are involved in supporting and developing leaders and employees to manage through uncertainty. At the same time, close to one in five (18%) have moved on to the recovery phase and are supporting the organisation to reset and identify opportunities; while a much lower percentage (4%) is currently still in the reaction phase, managing talent risk as the organisation responds to immediate challenges. In light of this, KPMG has identified three key practices HR leaders in the nation adopt to drive a more resilient organisation. Create a purpose-driven culture Besides recognising the importance of creating a cohesive employee experience, HR leaders should adjust the organisation culture to better suit a remote working environment. The workplace is now no longer associated with a physical space, but instead defined by long hours of solo work and online meetings. The report stated: “It is more crucial than ever for HR to engage its workforce or risk the organisation’s culture dissolving into an environment of isolation, anxiety, and video call fatigue that puts productivity, on-the-job learning, and employee retention at risk.” Take the lead to reskill the workforce At least 44% of respondents consider delivering on the agenda for transformational learning and reskilling the workforce as a top skill to add value in today’s environment. However, the survey noted that this can be a difficult process during this uncertain time, as employees need to be re-trained to work and lead effectively in a remote environment.

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

METHODOLOGY

WINNERS THAT LIGHTEN HR’S LOAD In the 16th edition of the HR Vendors of the Year research, solution providers were ranked based on a two-tier selection process, including robust assessments by senior HR experts in Asia. The past year has been one of many

A ROBUST ASSESSMENT PROCESS

ups and downs for HR, having to adjust

Keeping in mind the range of categories

the jury brought a wealth of experience to

to varying government measures and

we finalised this year, we continued to

the process, and come from organisations

restrictions, all while ensuring the best

keep our vendor judging process truly

that stand among the most respected

welfare and provisions for their workforce.

robust and effective.

employers in Asia.

Luckily for HR, it has been able to

The HR Vendors of the Year 2021

The industry practitioners making up

After the rounds of judging, scores

continuously rely on capable partners

awards were based on a two-tier

obtained from the judges led us to

across the board to help lighten the

selection process. For the first step,

identifying gold, silver, and bronze

load on its shoulders. Be it through

Human Resources Online conducted an

winners across a majority of the

working with HR to tackle its employees’

online survey to gather a list of category

categories, along with a list of finalists.

wellness needs; helping to continue a

front runners.

This year, a total of 116 finalists were

smooth recruitment process; or helping

Each of these contenders then

shortlisted for the awards.

take management training virtual; these

provided us with a submission form,

solution providers have proven to be of

detailing their prowess in terms of the

SPECIAL RECOGNITION

the utmost support to HR.

4Ps – performance, product, people,

Through the pages of this magazine,

and perspective.

Human Resources Online celebrates

Thus, we are proud to bring back the HR Vendors of the Year research in its 16th

For the next step, an esteemed jury

the best of service providers for HR

edition, where these vendors were ranked

of 23 senior regional heads of HR judged

professionals. The most esteemed

based on a two-tier selection process,

and scored the finalists’ profiles, based

HR vendors across a plethora of HR

including robust assessments by senior

on a holistic judging criteria. These

services and solutions have been

HR experts in Asia.

criteria included key facts, milestones,

featured. We have hugely coveted

achievements, challenges, and solutions,

awards, with gold, silver, and bronze

represents a long-running annual

to help the judges score each entry based

trophies given out.

vendors’ rankings report that recognises

on facts and figures.

The HR Vendors of the Year

and celebrates the very best HR vendors in Asia. In line with the times identified above, we ensured that our judging

FULL LIST OF CATEGORIES

C AT E G O R I E S

Best AI Recruitment Tool

15.

Best New Recruitment Firm

truly represented the best in the human

Best Attendance Automation System

16.

Best Payroll Outsourcing Partner

resources landscape.

Best Corporate Wellness Provider

17.

Best Payroll Software

Best Digital Learning Provider

18.

Best Psychometric Testing Provider

Best Employee Engagement Consultancy

19.

Best Recruitment Portal

20.

Best Recruitment Process Outsourcing Partner

NEW CATEGORIES This year, we are proud to announce 24

Best Employee Engagement Software Best Employer Of Record Service Provider

21.

Best Response To COVID-19

22.

Best Sales Training Provider

Best Executive Search Firm

23.

Best Staffing Firm

the introduction of new categories

Best HR Management System (Enterprise)

24.

Best Team Building Provider

such as Best AI Recruitment Tool,

10.

Best HR Management System (SMB)

Best Response To COVID-19, and split

11.

Best HR Outsourcing Partner

categories for the best HR Management

12.

Best Innovation For HR

13.

Best Leadership Development Consultancy

14.

Best Management Training Provider

award categories, carefully designed to identify the vendors that have truly delivered excellence in growing their business and serving the HR community. What’s special about this year is

Systems – for enterprises (those with 1,000 employees and above), and SMBs (fewer than 1,000 employees).

C AT E G O R I E S

criteria remained stringent so the listings

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

JURY FOR HR VENDORS OF THE YEAR 2021, MALAYSIA Our heartfelt thanks to our 2021 honorary jury members who played a pivotal role in crowning Malaysia’s top HR vendors. N A M E

D E S I G N AT I O N

C O M P A N Y

Farah Nilofer Jamaludin

Head of Human Resource

ALTY

Derick Khoo

HR Director Asia Area

AstraZeneca

Vickey Loh

Head Of Human Resources Management

Coway Malaysia

Balan Krishnan

Human Resources Director

Dexcom

Alexander Teoh

Head Of Human Resources

MPI Generali

Balaji Chandrakumar

Head of HR - Group (Indonesia, Malaysia, Singapore, India and Sri Lanka)

Goodhope Asia

Bhuvanes Krishnasamy

Head of Group People & Culture

IOI Properties Group

Monsy Siew

Executive Director-People, Performance & Culture

KPMG in Malaysia

Muhammad Vickneswaran

Director of Human Resources

Kuala Lumpur Convention Centre

Aida Salfaraz Ahmad Fadzil

General Manager Group Human Capital

Malaysia Airlines

Olive Teoh

Head of Total Rewards & People Services

Maxis

Azhar Darbi

Vice President/Chief People Officer

McDonald’s

Wai Bin Choong

Human Resources Director

Merck

Mabel Lim

Human Resource Director

Nando’s Chickenland Malaysia

Anjali V. Menon

Regional Head of Talent CoC – APAC and SubSaharan Africa

Nestlé

Adrian Pee

Group Chief HR Officer

Nutric

Keat Choon Loo

Vice President, Learning and Development

OCBC Bank

Amran Mohd Tomin

Senior Director of Human Capital & Admin

Perusahaan Otomobil Nasional

Hsern Wei Ling

Director, Head of PwC’s Academy

PwC Malaysia

Aziz Jameran

Head of Group Human Resources Division

Ranhill Utilities

Angelyn Ser

Head of Human Resources

Royal Selangor International

Ching Mun Lim

Head of HR

Sportathlon (Malaysia)

Pamela Geh

Group Human Resources Director

The MUI Group

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST AI RECRUITMENT TOOLS It's 2021, and time for recruiting teams to now leverage the power of AI software to help them source, filter, and hire the best applicants. Winners of this category provide the best tools that are designed to simplify and mainstream the process of recruitment, providing HR professionals with a game–changing way to hire the top talent from any field.

W I N N E R S GOLD

SHL

SILVER

THE TALENT GAMES

BRONZE

TALENTCLOUD AI

SHL SHL brings powerful and transparent AI technology, data science, and objectivity to help companies attract, develop, and grow a digitalready workforce. It helps companies transform productivity through deep people insights for leaders to make unbiased decisions throughout the employee journey. The team invests in its people and products to enhance its suite of decision-making tools, people analytics, and technologies for business and HR professionals worldwide. From talent acquisition to talent management, it helps companies create the diverse, agile, and innovative workforce necessary to succeed in an unpredictable environment.

Website: https://www.shl.com/ Email: apmeamarketing@shl.com

T H E TA L E N T G A M E S The Talent Games is a virtual gamified hiring solutions provider that gamifies and digitises recruitment processes with AI-driven online assessments to help organisations attract, engage, shortlist, and hire top Millennials and GenerationZs. Its technology stacks and games are EU data and GDPR-compliant, with ISO certification to its name – a testament of its efforts to value data privacy and maintain high-end security. The team’s solutions include customised gamified assessments (recruitment games), a C-Factor standard game (a ready-to-play platform), virtual assessment centres, and end-to-end virtual recruitment (all-in-one solution).

Website: https://www.thetalentgames.com/ Email: daniyal@thetalentgames.com

T A L ENTC L OU D A I TALENTCLOUD AI is a Malaysian software company that offers a full suite of human capital management software – covering recruitment, onboarding, attendance management, e-learning, performance, payroll, leave, and claims. It believes its product is designed with peoplefocused values, leveraging collaboration, transparency, and humanity, to build an efficient and unbiased recruiting platform. Its uses AI technology to analyse data for its features, and creates prediction models for activities such as recruitment and succession planning, which has earned it positive feedback from its clients.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.talentcloud.ai/ Email: corporate@talentcloud.ai

BEST ATTENDANCE AUTOMATION SYSTEMS The winners of the Best Attendance Automation System awards are the automated TNA, biometric, and cloud–based systems that help employers manage time in and out, reporting, and compliance, with effectiveness, ease–of–use, and compatibility with other reporting processes such as payroll and leave applications.

W I N N E R S GOLD

TROOPERS

SILVER

RYMNET SOLUTIONS

BRONZE

OPENSOFTHR

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job matching for the gig economy. Troopers aims to provide a safe and secure working environment for employees, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. Beyond that, Troopers also ensures all part-timers and gig workers are provided with insurance and social protection, especially those who are involved in high-risk work such as food delivery and logistics-based work.

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

RY MN ET SOL U TI ONS Rymnet Solutions provides HRM cloud and mobile solutions in Malaysia, with a team that brings more than 30 years of experience in HRMS. Having ventured into HRMS cloud solutions in 2010, the firm has since helped a range of clients digitise their HR systems. Its system is user-friendly and secure, with a full suite of HR administrative modules and HR strategic modules fit for web and mobile applications. Today, Rymnet Solutions caters to companies across various industries in Malaysia, Singapore, and the Philippines.

Website: https://www.rymnet.com Email: enquiry@rymnet.com

O P E N S O F TH R Developed by HRMS company Opensoft, OpensoftHR helps businesses manage core HR functions such as payroll processing and employee engagement. With operations based in Singapore and Malaysia, the firm is dedicated to enhancing OpensoftHR further with value-adding functions such as a real-time dashboard that features a visual snapshot of every client’s workforce. It is driven by the belief that people are the most valuable asset of every business, and is thus on a mission to make employers’ lives easier, and enable employees to do the best work of their lives.

Website: https://www.opensofthr.com Email: sales@opensoft.com.sg

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST CORPORATE WELLNESS PROVIDERS Winners and finalists in this category do an affirmative job in keeping their clients’ workforces healthy through products and services. There is an emphasis on being part of a preventative and proactive strategy for clients through specialty solutions, which prevent health–related expenditure, such as company–sponsored nutrition, exercise, ergonomic office design, and more.

W I N N E R S GOLD

HYM CONSULTING AND SOLUTIONS

SILVER

FITXCAPES

BRONZE

SMARTBITE

F I N A L I S T S

HUMAN DYNAMIC MALAYSIA KZ EVENTS WALNUT WELLNESS (BY LEADINHEALTH)

H YM C ONS U L T I NG AND S OLUTI ONS With a primary focus on MNCs in Northern Malaysia’s manufacturing industry, HYM offers comprehensive cost-effective, customised medical and life solutions, and complementary pro-active health and costs management solutions through Balance™, its proprietary wellness platform and service. Balance ™ provides interactive events, knowledge-sharing programmes, and wellness awareness to employees as an added value to its clients. Since beginning its journey in 2014, HYM has expanded its physical, mental, nutrition, and lifestyle offerings to now include virtual consultations, and individual and group sessions.

Website: https://balance.my/ Email: yokemun@hymconsult.com

FIT X C A P E S Fitxcapes provides absolute corporate wellness solutions through comprehensive and customisable engagement programmes that focus on wellness education by leveraging the science of behavioural change. Its team is made up of skilled professionals passionate about their own health, and dedicated to improving the overall quality of life for employees, by building a harmonious and healthy company culture to improve employees’ health, and increase positive outcomes and returns for employers. Today, several companies rely on the FitXcapes’ ENGAGE platform and wellness programmes to change their lives – and their companies.

Website: https://fitxcapes.co/ Email: ask@fitxcapes.co

SMARTBITE SmartBite is a marketplace for business catering, leveraging technology and reliable services to consolidate the highly fragmented food service industry. The team provides corporate gift services with SmartBite Door to Door, and has launched Smart-Canteen to provide a corporate solution to daily meals at the office. Today, it works with a range of clients between Malaysia, Singapore, and the Philippines, including brands in industries such as F&B, engineering, and more. Its account managers are ready to serve 24/7.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://trysmartbite.com/ Email: corporate@trysmartbite.com

H U MA N DY NA M I C M A LA YS I A Human Dynamic is a partner for leadership and change. With diverse, global teams across nine regions, and in 14 direct offices offering effective leadership and change solutions, it works closely with clients to embrace a transformational approach aimed at benefiting all stakeholders. This solution provider aims to help corporate clients, who are undergoing the effects of globalisation and organisational change, to develop leaders, build teams, and transform organisations. Today, it serves various global companies in Asia Pacific through its range of services.

Website: https://www.humandynamic.com/ Email: info@humandynamic.com

K Z E V E N TS KZ Events was founded by Kevin Zahri, who has over 17 years of experience as a certified personal trainer and nutritionist. In 2013, he initiated the largest weight loss movement in Malaysia, called Bukan Soal Kurus. Throughout the years, he has reached out to the public on healthcare education, healthy lifestyles, as well as cultivating and nurturing school children in combating obesity. The founder’s passion can be seen through his appearances on TV shows on awareness, writing for various fitness and lifestyle magazines, and having published a book.

Website: https://www.kevinzahri.com Email: kz@kevinzahri.com

WA L N U T W E L L N E S S ( B Y LEA D I NHEALTH) Walnut Wellness is a home-grown digital health technology company specialising in a smart health management platform, which integrates technology into existing health solutions via its mobile application and a user-friendly web dashboard. Harnessing the power of the cloud, mobile, big data, and AI, this firm has created an ecosystem to guide employees in managing their health holistically. It is committed to empowering and guiding employees to adopt and sustain healthy behaviour to reduce health risks, improve quality of life and productivity, and ultimately benefit organisations’ healthcare costs.

Website: https://www.walnut.asia Email: khorxinyun@leadinhealth.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST DIGITAL LEARNING PROVIDERS The winners and finalists of the Best Digital Learning Provider category are organisations that facilitate timely and relevant digital learning for client learners. Their offerings are impactful, relevant, and varied to support a range of evolving business needs.

W I N N E R S GOLD

ELEARNINGMINDS GROUP

SILVER

THINK CODEX

BRONZE

LEADERONOMICS DIGITAL

F I N A L I S T S

ALCHEMY RESOURCES ELEMENTRIX FISH CAMP LEARNING MINDTRAC CONSULTING PEOPLE POTENTIAL SELANGOR HUMAN RESOURCE DEVELOPMENT CENTRE SOCO SALES TRAINING

E L E A R NI NG M I N D S GR OUP A one-stop shop, eLearningMinds has made its mark in Malaysia as a pioneering brand and leader in the e-learning industry. Its specialisation covers four core areas: content development, video solutions, platforms, and e-learning talent & training. With state-of-the-art tools, products, services, solutions, training, and consultancy, its specialisation not only enhances the productivity and quality of e-learning systems for other e-learning solution providers, it also guides clients across the region to create their own e-learning content efficiently, effectively, and economically.

Website: https://www.elearningminds.com/ Email: info@elearningminds.com

T H INK C O DE X Think Codex is a gamification design organisation with in-house consultants, design, and R&D experts trained by IDEO, Pixar, and Wharton Business School. Equipped with more than 20 years of experience in developing effective gamified solutions for people development and organisational change, its focus areas include leadership, talent management, customer & employee engagement, and learning & development. It offers its solutions to clients across six countries in Asia Pacific – Malaysia, Singapore, Thailand, India, Indonesia, and Cambodia.

Website: https://www.thinkcodex.com/ Email: contact@thinkcodex.com

L E A D E R ONOM I C S DI GI TA L Leaderonomics Digital, a business unit of Leaderonomics, was incorporated in 2018. It provides a scalable ecosystem that enables engagement and development to happen in an organisation. Learning is available in two spaces on its platform: public communities and private rooms. Public communities consist of the equal interest of individuals who collaborate and grow together, while private spaces are for companies to engage and drive objective-driven growth.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.leaderonomics.com/ Email: info@leaderonomics.com

A L C H E M Y R E SOU R C E S Alchemy Resources is a HR outsourcing and recruitment partner-of-choice for local and multinational companies within the Southeast Asia region. Supported by a team of dedicated and experienced professionals, Alchemy offers a full range of robust talent acquisition solutions, and HR engagement and consulting services to meet its clients’ HRM needs via payroll services outsourcing, recruitment process outsourcing, learning & development, and outsourced PDPA.

Website: https://alchemyconsultancy.asia/ Email: enquiry@alchemyconsultancy.asia

E L E ME NTR I X Elementrix is a business management consultancy firm that helps organisations increase learning transfer in a digitally-enabled world. With a focus on human behaviour and change, the most challenging side of digital learning adoption, Elementrix provides thought leadership and insights into digital learning through its digital adoption services that support HR’s confidence and competency in designing and implementing digital learning strategies that boost L&D, and in developing a better understanding of learning technology options.

Website: https://www.elementrix.world Email: reimagine@elementrix.world

FIS H C A M P L E A R N I NG Fish Camp Learning is an HR consultancy firm that was established in 2008. It offers a suite of personalised and varied solutions that are supported by a team of associate coaches, consultants, and trainers, who specialise in HR areas such as leadership development, talent management, leadership & talent assessments, team & organisational development, and blended digital learning solutions. Its work spreads across multiple countries, including Malaysia, Indonesia, Singapore, Thailand, India, and the Philippines.

Website: https://www.fishcamp.com.my Email: connect@fishcamp.com.my

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

MIN D TR A C C ONS U L T I NG Since 2007, Mindtrac Consulting has been training and offering consultations to many leaders, ranging from executives to senior leadership teams in various industries, including engineering, manufacturing, banking, insurance, oil & gas, and more, to develop their talent via ‘head, hands, and heart of change’. This is its holistic approach that covers skills and strategy for personal effectiveness (head), emotional intelligence and resiliency towards change (heart), and technical skill set and expertise (hands).

Website: https://www.mindtraclearning.com Email: support@mind-trac.com

P E O PL E P OTE NTI A L People Potential is an L&D consultancy based in Kuala Lumpur, with a presence in Singapore, and partners in North America, Europe, and Asia. With more than 40 years of experience, People Potential has worked with various multinational corporations in over 20 countries spread across five continents, including China, Germany, Hong Kong, India, Japan, Malaysia, and Singapore. Its specialisation includes business transformation, behaviour change systems, virtual learning & development, and instructional design.

Website: www.peoplepotential.com Email: info@peoplepotential.com

S E L A NG OR H U M A N R ES OUR CE D E V E L OP M E N T C E N TR E Selangor Human Resource Development Centre is a non-profit training & talent development centre that was formed in February 1992 through a partnership between the government and the private sector, with an objective to improve the HR talent pool in Malaysia. With over three decades of experience, it has been providing relevant industry training through certified competency-based programmes in manufacturing technology, ICT, solar photovoltaic, microsystems, and aerospace, backed by its IR4.0, and Malaysian smart factory framework.

Website: http://www.shrdc.org.my/ Email: ask@shrdc.org.my

S O C O S A L E S TR A I N I NG SOCO Sales Training is a sales optimisation company that helps build high-performance sales teams in organisations across Asia, and around the world, through a modern approach to learning. It possesses an extensive suite of sales, negotiation, management, and coaching programmes in a myriad of languages. SOCO’s programmes impart cutting-edge best practices gleaned from over 20 years of experience working with market leaders in every major industry, including banking & finance, electronics & electrical, and healthcare.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.socoselling.com/ Email: prosper@socoselling.com

BEST EMPLOYEE ENGAGEMENT SOFTWARE To build a company that inspires, it’s important to engage with employees in order to align the proper culture and goals. These winners and finalist provide the best software designed to drive employee engagement and performance by facilitating an impactful and meaningful work culture.

LEADERONOMICS DIGITAL Leaderonomics Digital started as a business unit of Leaderonomics, and was incorporated in 2018. This gold winner exists to provide a scalable ecosystem that enables engagement and development through its new suite of technology offerings. Its software, Budaya, serves to help organisations raise the overall levels of employee engagement, or address specific cultural needs an organisation may have, through targeted and time-bound campaigns.

M E RC ER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing. It does this by meeting the needs of today and tomorrow, understanding and applying data with a human touch, and turning ideas into action to spark positive change. For 75 years, it has provided trusted advice and solutions to build healthier and more sustainable futures for clients, colleagues, and communities.

FIT XC A P E S Fitxcapes is a provider of absolute corporate wellness solutions through comprehensive and customisable engagement programmes that focus on wellness education, leveraging the science of behaviour change. Its team is made up of skilled professionals who are passionate about their own health and intent on building a harmonious and healthy company culture to improve the health of employees, and increase positive outcomes and returns for employers.

FL O WY Founded in December 2019, Flowy is a SaaS company that empowers managers and employees to make smarter and faster decisions in an agile business world via OKRs, KPIs, tasks, projects, data analytics, reports, rewards, attendance, CRM, ERP, a learning hub, HR, and many more performance features. Since its inception, it has worked with organisations across 71 countries, and is ranked among the top 1,300 websites in Malaysia.

W I N N E R S GOLD

LEADERONOMICS DIGITAL

SILVER

MERCER

BRONZE

FITXCAPES

F I N A L I S T

FLOWY

Website: https://www.leaderonomics.com/ Email: info@leaderonomics.com

Website: https://www.asean.mercer.com/ Email: MercerAsia@mercer.com

Website: https://fitxcapes.co/ Email: ask@fitxcapes.co

Website: https://flowyteam.com/ Email: hello@flowyteam.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST EMPLOYEE ENGAGEMENT CONSULTANCIES The winners and finalists of the Best Employee Engagement Consultancy awards are those consultants who work with clients to specifically identify the gap in engagement levels through employee engagement scores and surveys. With data, they help to identify the motivation and enablers that keep employees happy and satisfied in their jobs.

W I N N E R S GOLD

MERCER

SILVER

HYM CONSULTING AND SOLUTIONS

BRONZE

HUMAN DYNAMIC MALAYSIA

F I N A L I S T S

MECA EMPLOYERS CONSULTING AGENCY MICLOH CONSULTING GROUP

ME RC E R Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, unlocking real health and wellbeing, and meeting the needs of today and tomorrow. This is done by understanding the data, applying it with a human touch, and turning ideas into action to spark positive change. For 75 years, it has provided trusted advice and solutions to build healthier and more sustainable futures for clients, colleagues, and communities. Mercer’s team works across 43 countries, and has operations in 130 countries.

Website: https://www.asean.mercer.com/ Email: MercerAsia@mercer.com

H YM C ONS U L T I NG AND S OLUTI ONS HYM Consulting and Solutions is an intermediary consultancy firm that sources, advises, and provides corporate employee insurance and benefits to corporations. With a primary focus on MNCs in Northern Malaysia’s manufacturing industry, HYM offers comprehensive cost-effective, customised medical and life solutions, and complementary pro-active health and costs management solutions through Balance™, its proprietary wellness platform and service. Today, it has close business relationships with insurers, and medical service providers, such as hospitals and general practitioners, some of which have been with the firm for more than 20 years.

Website: https://balance.my Email: yokemun@hymconsult.com

H U MA N DY NA M I C M ALAYS I A Human Dynamic is a global partner for leadership and change. Its diverse global teams are present across nine regions and operate in 14 direct offices, offering effective leadership and change solutions for businesses that are undergoing the effects of globalisation and organisational change. Today, the company works closely with clients to embrace a transformational approach aimed at benefiting all stakeholders – empowering organisations to grow, unlock individual potential, and make change happen. It serves a range of global companies across Asia Pacific through its various services.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.humandynamic.com/ Email: info@humandynamic.com

ME C A E M P L O Y E R S C O NS ULTI NG A GENCY MECA’s journey began in 1996 when its founder T. Balasubramaniam saw a void in industrial relations expertise in Malaysia. This prompted him to set up a boutique firm. Today, MECA, an industrial relations consultancy firm, specialises in high quality legal advisory and training services. It has two offices in Johor as well as Penang, and provides clients with documenting services, consulting, auditing, and training, which fall under the umbrella of three key pillars of service: retainer, training, and convention.

Website: https://meca.com.my/ Email: admin@meca.com.my

MIC L O H C ONS U L T I NG GR OUP Established in 2016, MICLOH Consulting Group provides total HR solutions for clients from fast growing small and medium enterprises, to well-established listed companies, in building sustainable HR capabilities that create a competitive advantage. These clients come from the fields of manufacturing, retail, construction, and logistics. Its solutions tackle areas such as professional HR consulting, recruitment, learning and development, and HR outsourcing, through its experienced and professional team that comprises qualified HR experts with years of hands-on industrial experience in various fields of HR.

Website: https://micloh.com/ Email: cheng@micloh.com

welcome to brighter

building brighter

futures At Mercer, we believe in building brighter futures.

Together, we’re redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. We do this by meeting the needs of today and tomorrow. By understanding the data and applying it with a human touch. And by turning ideas into action to spark positive change. For 75 years, we’ve been providing trusted advice and solutions to build healthier and more sustainable futures for our clients, colleagues and communities. Welcome to a world where empathy and economics make a difference in people’s lives. Welcome to brighter. For more information, visit www.asean.mercer.com A business of Marsh McLennan

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST EMPLOYER OF RECORD SERVICE PROVIDERS The winners of the Best Employer of Record Service Provider awards handle the whole process of HR functions such as recruitment, hiring, payroll, insurance, and benefits, on behalf of the client.

W I N N E R S GOLD

BIPO SERVICE MALAYSIA

SILVER

LINKS INTERNATIONAL

BRONZE

AGENSI PEKERJAAN AWESOME MANPOWER

BIP O SE R V I C E M A L AYS I A Founded in 2004, BIPO is a leading one-stop global HR service provider that helps businesses transform and digitalise via a comprehensive range of products and services. These include a cloud and mobile-based HR management system, multi-country payroll solutions, global professional employer organisation services, attendance automation, and HR advisory services. With offices across Asia Pacific, the Americas, Europe, the Middle East, and Africa, BIPO serves the needs of clients in more than 100 countries, paving the way for enterprises to scale up and globalise in today’s business landscape.

Website: https://www.biposervice.com/ Email: hello@biposervice.com

L IN K S I N TE R NA T I ONA L Links International’s vision is to provide the best managed payroll and employer of record experience for clients and global payroll providers in Asia, by using a 100% in-country service delivery, and a highly integrative and user-friendly payroll tech. With a team of over 200 Asia HR experts across 12 offices in Asia, Links delivers local market expert HR advice – covering best industry practices and final-mile services – that are flexible and cost-effective. Its support is built on the drive for strong compliance, greater implementation, and roll-out flexibility.

Website: https://linksinternational.com/ Email: marketing@linksinternational.com

A GE NS I P E K E R JA A N A W ES OM E M ANPOW ER Agensi Pekerjaan Awesome Manpower is a legal and licensed recruitment agency appointed by Jabatan Tenaga Kerja Semenanjung Malaysia that carries out recruitment activities such as the recruitment and placement of unskilled, semiskilled, and skilled manpower, headhunting, transportation, and hostel management for local and foreign staffing services. Today, Awesome Manpower serves clients in various industries, including manufacturing, F&B, construction, and hospitality.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: www.awesomemanpower.com Email: serene@awesomemanpower.com

BEST EXECUTIVE SEARCH FIRMS The winners and finalist of the Best Executive Search Firm awards partner with clients to assess and acquire talent for senior–level and executive jobs. These awardees specialise in headhunting, which involves robust leadership assessment and multiple in–depth conversations, to identify individuals who are strategic in driving transformation and success.

KINETIK HIRING With its hiring-on-demand model, Kinetik brings a fresh approach to enable rapid upscaling of digital teams and departments on a completely scalable basis across the region. This is done through outsourced talent acquisition, specifically for the digital sector, which also improves the candidate process visibility, and candidate experience. Kinetik works with a simple fixed management fee approach that enables significant cost savings.

CAREER CHANNEL EXECUTIVE SEARCH Established in 2006, Career Channel is a leading executive search firm for senior management roles, specialising in executive search, recruitment, retained search, project recruitment, RPO, payroll, and payroll outsourcing, for various industries such as manufacturing, industrial, construction, and property. It has clients from MNCs and locallybased companies across the region.

T RO O PE R S Troopers Innovation is an end-to-end digital HR solutions company specialising in part-time recruitment, HR management, and technologyenabled job-matching for the gig economy. While providing clients with access to a diverse pool of well-trained, talented, and flexible workforce, it also ensures all part-timers and gig workers are provided with insurance and social protection, especially those involved in high-risk work.

N A L A E M P L OY M E N T M A L A Y SI A Established in 2016, Nala Employment Malaysia is part of Nala Group. Since inception, it has steadily transformed into one of Malaysia’s leading manpower recruitment agencies. Backed by dedicated teams, it offers recruitment solutions that exceeds its clients’ expectations within a suitable timeframe. The firm also has a sister establishment in Singapore, Nala Employment Services.

W I N N E R S GOLD

KINETIK HIRING

SILVER

CAREER CHANNEL EXECUTIVE SEARCH

BRONZE

TROOPERS

F I N A L I S T

NALA EMPLOYMENT MALAYSIA

Website: www.letsgokinetik.com Email: sam@letsgokinetik.com

Website: www.careerchannel.com.my Email: info@careerchannel.com.my

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

Website: https://www.nalagroups.com/ Email: info@nalaemployment.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST HR MANAGEMENT SYSTEMS (SMB) Most companies seek the consistency and centralised control offered by all– encompassing end–to–end HR management systems which include all HR technology modules. Winners of this category have developed the HRMS solutions that tick all their clients' boxes and add value for organisations in the SMB category (ranging between 100–999 employees).

W I N N E R S GOLD

BIPO SERVICE MALAYSIA

SILVER

TROOPERS

BIP O SE R V I C E M A L AYS I A BIPO helps businesses transform and digitalise, supporting clients in over 100 countries and regions with a new generation of HR solutions. It offers a comprehensive range of products and services, including its cloud and mobile-based HR Management System (HRMS), multi-country payroll solutions, global Professional Employer Organisation (PEO/EOR) service, attendance automation, and HR advisory services. This gold winner’s solutions combine the best of both worlds – a cloud-based HRMS technology platform tailored for in-house HR teams, and a comprehensive suite of outsourced HR and payroll services to manage the global workforce needs of clients.

Website: https://www.biposervice.com/ Email: hello@biposervice.com

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. It aims to provide a safe and secure working environment for individuals while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. This silver winner leads efforts to ensure all parttimers/gig workers are provided with insurance and social protection, especially those that are involved in high-risk work such as food delivery and logistics-based work.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

BEST HR OUTSOURCING PARTNERS The winners and finalist of the Best HR Outsourcing Partner awards are those service providers that provide professional HR assistance without the client having to invest expenses into hiring a full in–house HR team to meet various business needs.

W I N N E R S GOLD

LINKS INTERNATIONAL

SILVER

BRANDT INTERNATIONAL

BRONZE

ALCHEMY RESOURCES

F I N A L I S T

TROOPERS

LINKS INTERNATIONAL Links International’s vision is to provide the best managed payroll and employer of record experience for clients and global payroll support in Asia by using 100% in-country service delivery, and highly integrative and user-friendly payroll technology. With a team of HR experts across 12 offices in Asia, Links offers a wide range of services that cover all aspects of HR operations, including payroll outsourcing, and many more.

BRANDT INTERNATIONAL Brandt International is a business transformation consulting, human performance, and outsourcing company. It focuses on enabling clients to positively transform their customer strategy and operations through improving the quality, the performance, and the efficiency of their desired approach and people to enhance the customer experience. Brandt's team of practitioner consultants deliver business value through people excellence and continuous improvement.

ALCHEMY RESOURCES Alchemy Resources is an HR outsourcing and recruitment partner-of-choice for local and multinational companies within Southeast Asia. With its team of dedicated and experienced professionals, Alchemy offers a full range of robust talent acquisition solutions, and HR engagement & consulting services to meet clients’ HRM needs via payroll services outsourcing, recruitment process outsourcing, L&D, and more.

T RO O PE R S Troopers Innovation is an end-to-end digital HR solutions company specialising in part-time recruitment, HR management, and tech-enabled job-matching for the gig economy. Troopers aims to provide a safe and secure working environment for all part-timers and gig workers, especially those involved in high-risk work, while providing clients with access to a diverse pool of welltrained, talented, and flexible workforce.

Website: https://linksinternational.com/ Email: marketing@linksinternational.com

Website: https://brandtinternational.com/ Email: hello@brandtinternational.com

Website: https://alchemyconsultancy.asia/ Email: enquiry@alchemyconsultancy.asia

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST HR MANAGEMENT SYSTEMS (ENTERPRISE) The best–of–breed payroll, ATS, LMS, and TMS systems are often excellent, but many companies prefer the consistency and centralised control offered by all– encompassing end–to–end systems which include all modules. The companies featured here specialise in delivering value for clients with 1,000 employees or more.

RY MNE T SOL U TI ONS Rymnet Solutions provides HRM cloud and mobile solutions in Malaysia, with a team that brings more than 30 years of experience in HRMS. Its system is user-friendly and secure, with a full suite of HR administrative modules and HR strategic modules fit for web and mobile applications. It caters to companies across various industries in Malaysia, Singapore, and the Philippines, striving to make work life easier for all users.

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. It aims to provide a safe and secure working environment for individuals, with special focus on part-timers and gig workers, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce.

T A L ENTC L OU D A I TALENTCLOUD AI is a Malaysian software company that offers a full suite of human capital management software covering recruitment, onboarding, attendance management, e-learning, performance to payroll, leave, and claims. This firm uses AI technology to analyse data for its features, and creates prediction models for activities such as recruitment & succession planning, thus earning it positive feedback from its clients.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

W I N N E R S GOLD

BIPO SERVICE MALAYSIA

SILVER

RYMNET SOLUTIONS

BRONZE

TROOPERS

F I N A L I S T

TALENTCLOUD AI

Website: https://www.biposervice.com/ Email: hello@biposervice.com

Website: https://www.rymnet.com Email: enquiry@rymnet.com

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

Website: https://www.talentcloud.ai/ Email: corporate@talentcloud.ai

BEST TEAM BUILDING PROVIDERS The winners of the Best Team Building Provider awards are companies that transform groups of employees into high– performing teams who work hard for each other, communicate effectively, and achieve fantastic results through fun and engaging team and people development programmes.

W I N N E R S GOLD

THINK CODEX

SILVER

IMPACT VOLUTION TRAINING & CONSULTANCY

BRONZE

ACCORDIA TRAINING & DEVELOPMENT

T H IN K C O DE X Think Codex is a gamification design organisation with in-house consultants as well as design and R&D experts trained by IDEO, Pixar, and Wharton Business School. Equipped with more than 20 years of experience in developing effective gamified solutions for people development and organisational change, Think Codex’s focus areas cover leadership, talent management, customer & employee engagement, and learning & development. It currently offers, as well as licenses out, its solutions to clients across six countries, including Malaysia and Singapore.

Website: https://www.thinkcodex.com/ Email: contact@thinkcodex.com

IM P A C T V OL U TI ON T R A I NI NG & C ONS ULTANCY Impact Volution Training & Consultancy and its group of affiliates strive to create impact for its clientele across Asia Pacific, driven by the motivation to develop the next-generation of industry leaders by combining soft-skill masteries with technical knowledge. It is also dedicated to ensuring its workshops are interactive and thought-provoking, as the team believes one must take ownership of their learning and development for knowledge transfer to be effective.

Website: https://impact-volution.com/ Email: info@impact-volution.com

A C C O R D I A TR A I N I NG & D EV ELOPM ENT Established in 2007, Accordia Training & Development is a company that develops and delivers powerful and practical training programmes for the growing business community. To do so, Accordia utilises a variety of learning methodologies, including business simulations, game-based learning, storytelling, gamification, multimedia, mobile learning, business projects, field application, and post-training progress monitoring. The team believes the variety of tools used, coupled with meaningful facilitation skills, are what breaks a traditional training approach, and which motivates clients' teams to learn new skills and create a competitive edge.

Website: https://www.accordia.com.my/ Email: team@accordia.com.my

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST NEW RECRUITMENT FIRMS This category honours the best new recruitment firms that have been in the business for not more than five years, but have managed to deliver exemplary value and quantifiable results that have continuously impressed both prospective and existing clients.

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company specialising in part-time recruitment, HR management, and technologyenabled job-matching for the gig economy. It provides clients with access to a diverse pool of well-trained, talented, and flexible workforce, while also ensuring these workers are well protected and insured, especially those involved in high-risk work.

FA S TJOB S M A L A Y S IA FastJobs Malaysia is a tech-driven job platform connecting Malaysians to job opportunities at entry-level and non-executive employment. Its e-FastRecruit service assists employers with sourcing and assessing relevant candidates, and co-ordinates their virtual hiring efforts, while its FastGig service helps companies build their contingency workforce to support their existing teams.

K IN E T I K H I R I NG Kinetik brings a fresh approach to the existing challenge of rapidly upscaling digital teams and departments on a scalable basis across the region. Its hiring-on-demand model provides outsourced talent acquisition, specifically for the digital sector, with consultants that offer a high-touch solution that reduces friction associated with conventional approaches to hiring, thus improving the candidate process visibility and candidate experience.

C O RB E TTS C ONS U L T I NG Corbetts Consulting is a HR solution company established in April 2017 in Malaysia. Its solutions include permanent placement, executive search, HR outsourcing, and payroll solutions. The firm works hard to match its clients with the right talent, and bring a positive impact to people with promising careers and growth opportunities. It lives and works by its values of people, passion, innovation, teamwork, and learning.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

W I N N E R S GOLD

TROOPERS

SILVER

FASTJOBS MALAYSIA

BRONZE

KINETIK HIRING

F I N A L I S T S

CORBETTS CONSULTING

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

Website: https://www.fastjobs.my/ Email: delon.chan@fastjobs.com.my

Website: https://www.letsgokinetik.com Email: sam@letsgokinetik.com

Website: http://www.corbettsconsulting.com/ Email: vinci@corbettsconsulting.com

BEST INNOVATION FOR HR It’s been an extraordinary year filled with disruptions and changes, but the HR industry continues to be innovative. This category recognises the best innovations that were developed and/or applied during the eligibility period. This includes anything ranging from emerging tech to a breakthrough in work practices, culture, or employee engagement.

W I N N E R S GOLD

THINK CODEX

SILVER

BIPO SERVICE MALAYSIA

BRONZE

LINKS INTERNATIONAL

F I N A L I S T S

ACCORDIA TRAINING & DEVELOPMENT FASTJOBS MALAYSIA LEADERONOMICS DIGITAL MEDNEFITS TACK TMI MALAYSIA TROOPERS

T H IN K C O DE X Think Codex is a gamification design organisation with in-house consultants, design, and R&D experts trained by IDEO, Pixar, and Wharton Business School. Equipped with 20 years of experience in developing effective gamified solutions for people development and organisational change, its focus areas include leadership, talent management, customer & employee engagement, and L&D. As it develops its own IP and methodologies, it is directly active, or licenses out, its solutions to various HR consultancies and training partners across six countries – Malaysia, Singapore, Thailand, India, Indonesia, and Cambodia.

Website: https://www.thinkcodex.com/ Email: contact@thinkcodex.com

BIP O S E R V I C E M A L A YS I A BIPO helps businesses transform and digitalise, supporting clients in over 100 countries and regions with a new generation of HR solutions. These solutions combine the best of both worlds – a cloud-based HRMS technology platform tailored for in-house HR teams, and a comprehensive suite of outsourced HR and payroll services to manage the global workforce needs of clients. It also includes a cloud and mobile-based HRMS, multi-country payroll solutions, a global PEO/EOR service, attendance automation, and HR advisory services.

Website: https://www.biposervice.com/ Email: hello@biposervice.com

L IN K S I NTE R NA T I ONAL Links’ vision is to provide the best managed payroll and employer of record experience for clients and global payroll providers in Asia by using 100% in-country service delivery, and highly integrative and user-friendly payroll tech. Its teams work in 12 offices across Asia, delivering local market expert HR advice, including best industry practices, and finalmile services. Links’ solutions include payroll outsourcing, visa application, PEO/EOR secondment, recruitment, employee assistance programmes, and outplacement services.

Website: https://linksinternational.com/ Email: marketing@linksinternational.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

A C C OR D I A TR A I N I NG & D EV ELOPM ENT Accordia Training & Development is a dynamic company that develops and delivers powerful and practical training programmes for the growing business community. Living by the concept of ‘challenge everything’, it works to deliver real world lessons through an immersive and entertaining learning experience, exploring a variety of learning methodologies from business simulations, game-based learning, storytelling, gamification, multimedia, mobile learning, business projects, and field application, to posttraining progress monitoring.

Website: https://www.accordia.com.my/ Email: team@accordia.com.my

FA S TJOB S M A L A Y S IA FastJobs Malaysia is a tech-driven job platform connecting job seekers to job opportunities at entry-level and non-executive employment. Its e-FastRecruit service assists employers with the sourcing and assessments of relevant candidates, while also co-ordinating employers’ virtual hiring efforts. Similarly, its FastGiG service helps companies build their contingency workforce to support their existing traditional teams. FastJobs Malaysia has worked with category leaders across key economic sectors such as F&B, retail, hospitality, and recruitment agencies.

Website: https://www.fastjobs.my/ Email: delon.chan@fastjobs.com.my

L E A D E R ONOM I C S DI GI TA L Leaderonomics Digital started as a business unit of Leaderonomics, and was incorporated in 2018. It exists to provide a scalable ecosystem that enables engagement and development. With its new suite of technology offerings, this organisation is able to help its various clients with different aspects of the employee journey.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://leaderonomics.org/en/ Email: eva.christodoulou@leaderonomics.com

ME D N E F I T S Mednefits is an employee benefits platform that makes it easier for businesses to take care of their employees with automated, affordable, and accessible benefits. Founded in 2014, it initially offered medical benefits on its platform. Today, it has now expanded to a full suite of healthcare and wellness essentials in Singapore and Malaysia, with organisations across industries tapping on the platform to improve their workplace benefits while managing costs.

Website: https://www.mednefits.com/ Email: Hello@mednefits.com

T A C K TM I M A L A Y SI A Tack TMI Malaysia is a solutions design company, with a strong focus on implementation. It is part of the TACK & TMI international network of learning and development experts in nearly 45 countries. Clients utilise its learning solutions in areas such as customer experience, sales, leadership & management, culture change, and personal development, delivered face-to-face or through blended learning.

Website: https://my.tacktmiglobal.com/ Email: malaysia@tacktmiglobal.com

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. It aims to provide a safe and secure working environment for individuals, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. Troopers ensures all part-timers/gig workers are provided with insurance and social protection, especially those that are involved in high-risk work.

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST LEADERSHIP DEVELOPMENT CONSULTANCIES W I N N E R S

From functional leads to BU heads, all the way to the C–suite, leaders who come from within the company are much more likely to succeed than if they are recruited externally. The companies featured here help clients identify high potentials and develop them into leaders using specialised support and tools.

GOLD

FISH CAMP LEARNING

SILVER

PEOPLE POTENTIAL

BRONZE

LEADERONOMICS CORPORATE

F I N A L I S T S

HUMAN DYNAMIC MALAYSIA JASMIZA SOLUTIONS SCOTWORK ASIA THINK CODEX

FIS H C A M P L E A R NI NG Fish Camp Learning is a multiple award-winning HR consultancy that was established in 2008. It has trained a large number of people, and consulted a range of corporate clients, including Fortune 500 firms. This gold winner takes pride in being a well-recognised provider of leadership development solutions, with approved programmes from the Institute of Leadership & Management UK, and various internationally recognised leadership assessments. Its digital, virtual, and blended learning solutions enable clients to continuously provide upskilling and leadership development opportunities to staff.

Website: https://www.fishcamp.com.my/ Email: connect@fishcamp.com.my

P E O PL E P OTE NTI A L People Potential is an L&D consultancy based in Kuala Lumpur, with presence in Singapore, and partners in North America, Europe, Australia, and Asia. With over 40 years of experience, it has worked with multinational corporations (including dozens on the Fortune 500 list) in over 20 countries spread across five continents, such as Thailand, New Zealand, the Philippines, Switzerland, the United Kingdom, Vietnam, and Japan. With a maintained money-back guarantee, clients are encouraged to ‘pay an invoice short’ if they are dissatisfied with the firm’s services.

Website: https://www.peoplepotential.com/ Email: info@peoplepotential.com

L E A D E R ONOM I C S C O R POR A TE Leaderonomics is a cause-driven leadership development specialist whose purpose is to solve society’s challenges through leadership transformation, with the belief that anyone can positively make a difference in communities and organisations. Leveraging its 'Science of Building Leaders' framework, developed from years of research, it enables organisations and individuals to achieve meaningful goals. That framework guides its processes in developing successful leaders, with services covering three spaces — building sustainable communities, enabling organisations, and growing people into leaders.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.leaderonomics.com/ Email: info@leaderonomics.com

Website: https://www.humandynamic.com/ Email: info@humandynamic.com

J A S MIZ A S O L U T I ONS Jasmiza Solutions is a creative human capital management development institution in Malaysia. Since 2008, it has focused on developing business managers and executives, playing an integral role in proffering long-lasting solutions that enhance system performance and maximise organisational resources. This company’s slogan, ‘returning soul to human and giving soul to system’, comes through an effective change management approach, which includes human capital gap assessments based on Fortune 500 standards, and facilitating companies for strategic human resource interventions and highperformance work cultures.

Website: https://www.jasmizasolutions.com.my/ Email: clientservice@jasmizasolutions.com.my

S C O T W O R K A SI A Since 1995, Scotwork Asia has been providing solutions that are designed to fit within the constraints of the learning budget, delivered by local consultants to keep costs down. These solutions are accessible for all teams at all levels with common processes, skills, and tools. These solutions can also be tailored to meet both local needs and distinct sector requirements, and are sensitive to local cultures, languages, and business practices, while upskilling all teams to one agreed global standard.

Website: https://www.scotwork.my/ Email: info.my@scotwork.com

T H IN K C O DE X Think Codex is a gamification design organisation with in-house consultants, design, and R&D expertise. Equipped with 20 years of experience in developing effective gamified solutions for people development and organisational change, its focus areas include leadership, talent management, customer & employee engagement, and L&D. As it develops its own IP and methodologies, it is directly active, or licenses out, its solutions to various HR consultancies and training partners across six countries – Malaysia, Singapore, Thailand, India, Indonesia, and Cambodia.

Website: https://www.thinkcodex.com/ Email: contact@thinkcodex.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST MANAGEMENT TRAINING PROVIDERS The winners and finalists of the Best Management Training Provider awards are organisations that use people management tools to groom managers with the skill sets needed to effectively run teams.

W I N N E R S GOLD

THINK CODEX

SILVER

PEOPLE POTENTIAL

BRONZE

MINDTRAC CONSULTING

F I N A L I S T S

ACCORDIA TRAINING & DEVELOPMENT COMPASS MIND ASIA JASMIZA SOLUTIONS LEADERONOMICS CORPORATE MECA EMPLOYERS CONSULTING AGENCY MICLOH CONSULTING GROUP TACK TMI MALAYSIA

T H INK C O DE X Think Codex is a gamification design organisation with in-house consultants, design, and R&D experts trained by IDEO, Pixar, and Wharton Business School. Equipped with more than 20 years of experience in developing effective gamified solutions for people development and organisational change, its focus areas include leadership, talent management, customer & employee engagement, and learning & development. It offers solutions to clients across six countries in Asia Pacific – Malaysia, Singapore, Thailand, Indonesia, India, and Cambodia.

Website: https://www.thinkcodex.com/ Email: contact@thinkcodex.com

Website: www.peoplepotential.com Email: info@peoplepotential.com

MIN D TR A C C ONS U L T I NG Since 2007, Mindtrac Consulting has been training and offering consultations to many leaders ranging from executives to senior leadership teams in various industries, including engineering, manufacturing, banking, insurance, oil & gas, and more, to develop their talent via ‘head, hands, and heart of change’. This is its holistic approach to its services, and it covers skills and strategy for personal effectiveness (head), emotional intelligence and resiliency towards change (heart), and technical skill set and expertise (hands).

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: www.mindtraclearning.com Email: support@mind-trac.com

A C C O R D I A TR A I N I NG & D EV ELOPM ENT Established in 2007, Accordia Training & Development is a company that develops and delivers powerful, practical training programmes for the growing business community. To do so, Accordia utilises a variety of learning methodologies from business simulations, game-based learning, storytelling, gamification, multimedia, mobile learning, business projects, field application, to post-training progress monitoring. These are the tools it believes break a traditional training approach, and motivates clients’ teams to learn new skills to create a competitive edge.

Website: https://www.accordia.com.my/ Email: team@accordia.com.my

C O M P A S S M I ND A S I A Incepted in 2002, Compass Mind Asia (CMA) focuses on the analysis of soft skills training needs as its core business. Built and manned by multi-disciplined professionals, CMA provides a wide spectrum of soft skills trainings to enable organisations to become experts at delivering their own projects by providing training and a structured project management framework. To date, it has a wide group of clientele spanning diverse industries and businesses, in various countries, including in Southeast Asia.

Website: https://www.compassmind.com/ Email: training@compassmind.com

J A S MIZ A S O L U T I ONS Since 2008, Jasmiza Solutions, a human capital management development institution in Malaysia, has been playing an integral role in proffering long-lasting project management solutions, as well as consultation services to organisations that enhance system performance, and maximise organisational resources. Its specialisation is spearheaded by associates and subject matter experts in most industries, who help measure, design, and implement organisational change initiatives, and who have met the needs of companies from corporates, GLCs, and SMEs, for over 12 years.

Website: https://www.jasmizasolutions.com.my/ Email: clientservice@jasmizasolutions.com.my

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

L E A D E R ONOM I C S C O R POR A TE Leaderonomics is a cause-driven leadership development firm whose primary purpose is to solve society’s challenges through leadership transformation. Leveraging its 'Science of Building Leaders' framework, Leaderonomics enables organisations and individuals to achieve meaningful goals by building sustainable communities through instilling foundational leadership; enabling to grow their leaders and organisations, and growing people into leaders by offering leadership fuel in multiple formats and content.

Website: https://www.leaderonomics.com/ Email: info@leaderonomics.com

ME C A E M P L O Y E R S CONS ULTI NG A GENCY MECA started as a small organisation and has since grown from strength to strength. It now consists of consulting, marketing, and client support teams. To this company, only the best is good enough for its clients, and it has thus emphasised its high quality of legal advisory and training services throughout its more than 20 years of history. Today, MECA operates in additional branches, namely MECA South established in 2015 and encompassing the Southern region, and the MECA Northern Branch, established in 2016.

Website: https://meca.com.my/ Email: admin@meca.com.my

MIC LO H C O N S U L T I NG GR OUP Established in 2016, MICLOH Consulting Group provides total HR solutions for clients from fast-growing small and medium enterprises, to well-established listed companies, in building sustainable HR capabilities that create a competitive advantage. These clients come from the fields of manufacturing, retail, construction, and logistics. Its solutions tackle areas such as professional HR consulting, recruitment, L&D, and HR outsourcing, through a team of qualified HR experts with years of hands-on industrial experience in HR.

Website: https://micloh.com/ Email: cheng@micloh.com

T A C K T M I M A L A Y SI A Tack TMI Malaysia is part of the TACK & TMI international network of learning & development experts in nearly 45 countries, offering content that speaks to learners around the world in 37 languages. Its main business function is to deliver a lasting impact on organisations through its learning & development solutions in the areas of customer experience, sales, leadership and management, culture change, and personal development, delivered face-to-face or through blended learning.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://my.tacktmiglobal.com/ Email: malaysia@tacktmiglobal.com

BEST PAYROLL SOFTWARE A smart payroll package is one that integrates salary, commission, bonus, flexible benefits, tax, leave, expenses, time, and attendance, on a cloud–based platform with multiple layers of security. The winners of the Best Payroll Software awards are organisations that have developed the most intuitive and valuable payroll systems that meet the needs of their clients.

W I N N E R S GOLD

RYMNET SOLUTIONS

SILVER

BIPO SERVICE MALAYSIA

BRONZE

TALENTCLOUD AI

RY MN ET SOL U TI ONS Rymnet Solutions has more than 30 years of experience in HRMS, providing HRM cloud and mobile solutions in Malaysia. Its system is user-friendly and secure, with a full suite of HR administrative modules and HR strategic modules fit for web and mobile applications. Having ventured into HRMS cloud solutions in 2010, the firm has since helped a range of clients digitise their HR systems. Today, it caters to companies across various industries in Malaysia, Singapore, and the Philippines.

Website: https://www.rymnet.com Email: enquiry@rymnet.com

BIP O S E R V I C E M A L A YS I A Founded in 2004, BIPO is a leading one-stop global HR service provider that helps businesses transform and digitalise. Its products and services include a cloud and mobile-based HR management system, multi-country payroll solutions, global professional employer organisation services, attendance automation, and HR advisory services. With offices across Asia Pacific, the Americas, Europe, the Middle East, and Africa, BIPO serves the needs of clients in more than 100 countries, paving the way for enterprises to scale up and globalise in today’s business landscape.

Website: https://www.biposervice.com/ Email: hello@biposervice.com

T A L E N T C L OU D A I TALENTCLOUD AI is a Malaysian software company that offers a full suite of human capital management software that tackles recruitment, onboarding, attendance management, e-learning, performance, payroll, leave, claims, and more. It uses AI technology to analyse data for its features, and creates prediction models for activities such as recruitment and succession planning. The firm believes its product is designed with people-focused values, leveraging collaboration, transparency, and humanity, to build an efficient and unbiased recruiting platform.

Website: https://www.talentcloud.ai/ Email: corporate@talentcloud.ai

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST PAYROLL OUTSOURCING PARTNERS A dynamic HR team is one that is functional and strategic. The winners and finalists of the Best Payroll Outsourcing Partner awards deliver bottom–line value for their clients through payroll outsourcing which allows HR to focus on management and strategic issues.

W I N N E R S GOLD

TROOPERS

SILVER

BOARDROOM BUSINESS SOLUTIONS

BRONZE

CORBETTS HR SERVICE

F I N A L I S T S

ALCHEMY RESOURCES LINKS INTERNATIONAL

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. Troopers aims to provide a safe and secure working environment for individuals, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. Beyond that, Troopers also ensures all part-timers and gig workers are provided with insurance and social protection, especially those who are involved in high-risk work.

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

BO A R DR OOM B U SI NES S S OLUTI ONS Boardroom is a leader in corporate and advisory services with a proven track record of more than 50 years in Asia Pacific. The organisation specialises in providing accurate, prompt, and reliable corporate and compliance solutions, handling tasks from payroll and corporate secretarial services to shareholder support. Boardroom’s services are backed with an OSPARcertified team, an ISO 27001 data centre, and a cloud-based HRMS platform — Ignite — and supports HR professionals across Malaysia, Singapore, China, and more.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.boardroomlimited.com/my/ Email: info.my@boardroomlimited.com

C O RBE TTS H R S E R V I CE Corbetts Consulting Group is a HR solution company that was established in Malaysia in April 2017. Its solution cover a complete span of HR services comprising payroll outsourcing, permanent placement, executive search, and recruitment process outsourcing. Through this, Corbetts aims to be the leading and preferred professional recruitment and HR consultancy firm in Asia, and beyond. To date, it has a client portfolio of more than 200 local and global companies in Singapore, Hong Kong, France, the United Kingdom, and more.

Website: http://www.corbettsconsulting.com Email: vinci@corbettsconsulting.com

A L C H E M Y R E SOU R C E S Alchemy Resources is an HR outsourcing and recruitment partner-of-choice for local and multinational companies within the Southeast Asia region. Supported by a team of dedicated and experienced professionals, Alchemy offers a full range of robust talent acquisition solutions, and HR engagement and consulting services, to meet its clients’ HRM needs via payroll services outsourcing, recruitment process outsourcing, learning and development, and outsourced PDPA.

Website: https://alchemyconsultancy.asia/ Email: enquiry@alchemyconsultancy.asia

L IN K S I NTE R NA T I ONAL Links International’s vision is to provide the best managed payroll and employer of record experience for clients and global payroll providers in Asia by using a 100% in-country service delivery, and highly integrative and user-friendly payroll tech. The firm’s Links One multi-country payroll solution is built for Asia and based on a mobile-first approach, allowing the team to help its partners and clients undertake digital transformations to integrate a single payroll solution with their existing HR software and HCMs.

Website: https://linksinternational.com/ Email: marketing@linksinternational.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST STAFFING FIRMS Winners and finalists of this category best supply their clients with high–calibre entry–level, clerical, and junior talents in temporary and permanent and permanent positions across industries, helping them to meet their short and long–term staffing needs with the right talent.

W I N N E R S GOLD

TROOPERS

SILVER

CAREER CHANNEL EXECUTIVE SEARCH

BRONZE

NALA EMPLOYMENT MALAYSIA

F I N A L I S T S

KINETIK HIRING TH MANPOWER

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. Troopers aims to provide a safe and secure working environment for individuals, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. Beyond that, Troopers also ensures all part-timers and gig workers are provided with insurance and social protection, especially those who are involved in high-risk work.

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

C A RE E R C H A N NE L E X EC UTI V E S EAR CH Career Channel is a licensed executive search firm that was established in 2006, and has since believed in being transparent and delivering a quality service to its clients and candidates over the years. The one thing it is proud of maintaining — through various economic recessions and pandemics – is its mission statement: To maintain a sustainable business through its passion to deliver an experience that exceeds clients’ and candidates’ expectations. Career Channel’s clientele include firms in banking, retail, automotive, and more.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: www.careerchannel.com.my Email: info@careerchannel.com.my

N A L A E M P L OY M E N T MALAYS I A Nala Employment is a professional recruitment and career mentoring firm that was started in 2016. It prides itself on offering recruitment solutions, such as recruitment process outsourcing, to equip clients with the necessary skills, activities, tools, technologies, and process methodologies, to find direct-hire employees within an appropriate timeframe. Beyond that, its specialty also includes staffing support services for information technology, consulting, and solutions for offshore projects.

Website: https://www.nalagroups.com/ Email: info@nalaemployment.com

K IN E T I K H I R I N G Kinetik brings a fresh approach to the existing challenge of rapidly upscaling digital teams and departments on a completely scalable basis across the region. Its hiring-on-demand model provides outsourced talent acquisition, specifically for the digital sector, with consultants that offer a high-touch solution that reduces friction associated with conventional approaches to hiring, thus improving the candidate process visibility, and candidate experience.

Website: www.letsgokinetik.com Email: sam@letsgokinetik.com

T H MA NP OW E R Established in 2008, TH Manpower has a network of multiple business units specialising in recruitment and staffing solutions that tackle both the local and foreign workforce. Its areas of expertise include applications for government approval, mass recruitment, transportation, accommodation management, boarding for staff, payroll administration, and overall consultation. Its services have a strong focus in the manufacturing and distribution sectors, particularly in electrical and electronics, automotive, rubber, plastics, machinery, food and beverage, construction materials, as well as eCommerce.

Website: www.talenthouz.com Email: inquiry@thmanpower.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST PSYCHOMETRIC TESTING PROVIDERS The best psychometric testing providers are companies that help match potential candidates to an employer’s business, culture, and environment through insights into the candidate’s personality and behaviour.

W I N N E R S GOLD

SHL

SILVER

EPITOME

BRONZE

FISH CAMP LEARNING

SHL Talent innovation firm SHL prides itself on bringing powerful and transparent AI technology, data science, and objectivity to help companies attract, develop, and create the diverse, agile, and innovative workforce they need to succeed in the digital era. With more than 40 years’ worth of talent productivity expertise, SHL is well-equipped with a comprehensive suite of decision-making tools, people analytics, and technologies, to meet the needs of businesses and HR professionals worldwide. The deep people insights it provides allow leaders to make unbiased decisions throughout the employee journey.

Website: https://www.shl.com/ Email: apmeamarketing@shl.com

E P IT O M E Epitome is a Singapore- and Malaysia-based talent technology company founded in 2016 with a vision to help every individual attain their highest potential in the future of work. To help clients attract highpotential talent, and engage in planning and capability development and employment, Epitome develops end-to-end modular apps and platforms into an ecosystem that manages specific people functions such as upskilling and reskilling, job and skills matching, job placement and hiring, workforce analytics, and more. Today, its clientele ranges from education institutions, to enterprises, and to government agencies.

Website: https://epitome.global/ Email: info@epitome.global

FIS H C A M P L E A R NI NG Fish Camp Learning is an HR consultancy firm established in 2008 and operating across the ASEAN region. It offers a suite of personalised and varied solutions — virtual, digital, and blended — that are supported by a team of associate coaches, consultants, and trainers; specialising in HR areas such as leadership development, talent management, leadership and talent assessments, team and organisational development, and more.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: www.fishcamp.com.my Email: connect@fishcamp.com.my

BEST RECRUITMENT PORTALS Career websites fulfil one of the most basic needs HR professionals have — finding candidates. While all recruitment websites have their strengths and weaknesses, the winners of the Best Recruitment Portal awards are the career sites that tick the most boxes on the HR professional’s wishlist — active candidates, design, user experience, quality of candidates, response, price, and more.

W I N N E R S GOLD

TROOPERS

SILVER

FASTJOBS MALAYSIA

BRONZE

MALAYSIA-JOBS.COM | SARAWAKJOBS.COM | SABAHJOBS.COM

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company specialising in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. This gold winner aims to provide a safe and secure working environment for individuals, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. It takes the effort to ensure all parttimers/gig workers are provided with insurance and social protection, especially those involved in high-risk work such as food delivery and logistics-based work.

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

FA S T J O B S M A L A Y SI A Established in 2017, FastJobs Malaysia is a techdriven job platform connecting Malaysians to job opportunities at entry-level and non-executive employment, by strategically combining technology and industry insights. Its e-FastRecruit service assists employers with the sourcing and assessment of relevant candidates, and co-ordinates employers’ virtual hiring efforts, while its FastGig service helps companies build their contingency workforce to support their existing traditional teams. FastJobs Malaysia has worked with category leaders across key economic sectors in Malaysia such as F&B, retail, hospitality, and recruitment agencies.

Website: https://www.fastjobs.my/ Email: delon.chan@fastjobs.com.my

MA L A Y S I A - J O B S . C OM | S AR AW AKJOB S .COM | S A BA HJOB S. C O M Malaysia-Jobs.com, SarawakJobs.com, and SabahJobs.com are part of Kossle, a Malaysiabased firm established in Singapore. It first entered Sarawak in 2008 by offering a job advertisement platform that was specifically built to meet the local recruitment demands. Kossle came up with the notion of having a localised job advertisement platform after noting a lack of competition and focus on online recruitment in this region. Since its debut, it has grown to be a powerful player in its market, contributing to its expansion throughout Malaysia, Sarawak, Sabah, Brunei, Singapore, and Vietnam.

Website: N/A Email: info@sarawakjobs.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST RECRUITMENT PROCESS OUTSOURCING PARTNERS The winners and finalist of the Best Recruitment Process Outsourcing Partner awards are those that take the work in resourcing and administrative procedures of contract and permanent recruitment off clients, allowing them to dedicate more time and resources in tackling more strategic HR management issues.

KELLYOCG KellyOCG® connects companies with the talented people they need to fuel their business through leading workforce solutions, including managed services, and recruitment process outsourcing. Kelly combines decades of people, industry experience, and a continued focus on technology. Today, the firm has a global client portfolio which spans high-impact industries across North America, APAC, and EMEA.

A L C H E M Y R E SOU R CES Alchemy Resources is an HR outsourcing and recruitment partner-of-choice for local and multinational companies within Southeast Asia. Supported by a team of dedicated and experienced professionals, it offers a full range of robust talent acquisition solutions, and HR engagement and consulting services to meet clients’ HRM needs via payroll services outsourcing, recruitment process outsourcing, L&D, and outsourced PDPA.

T RO O P E R S Troopers Innovation is an end-to-end digital HR solutions company that specialises in part-time recruitment, human resource management, and technology-enabled job-matching for the gig economy. Troopers aims to provide a safe and secure working environment for individuals, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce that includes part-timers and gig workers.

K IN E T I K H I R I NG With its hiring-on-demand model, Kinetik Hiring brings a fresh approach to enable the rapid upscaling of digital teams and departments on a completely scalable basis across the region by providing outsourced talent acquisition which improves the candidate process visibility, and candidate experience. Kinetik also works with a simple fixed management fee approach that enables significant cost savings.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

W I N N E R S GOLD

KELLYOCG

SILVER

ALCHEMY RESOURCES

BRONZE

TROOPERS

F I N A L I S T

KINETIK HIRING

Website: https://www.kellyocg.com/sg Email: APACconnect@kellyocg.com

Website: https://alchemyconsultancy.asia/ Email: enquiry@alchemyconsultancy.asia

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

Website: www.letsgokinetik.com Email: sam@letsgokinetik.com

BEST RESPONSE TO COVID-19 This category recognises businesses that pivoted to provide support and solutions to problems directly related to the impact of the global pandemic. The winners and finalists are those who provided the best responses designed to help clients get through these challenging times.

W I N N E R S GOLD

ENTOMO

SILVER

SCOTWORK ASIA

BRONZE

PEOPLE POTENTIAL

F I N A L I S T S

ACCORDIA TRAINING & DEVELOPMENT AGENSI PEKERJAAN AWESOME MANPOWER NALA EMPLOYMENT MALAYSIA SMARTBITE THINK CODEX TROOPERS

ENTOMO Gold winner entomo is one of the fastest growing SaaS-based modern performance management software platforms built for the future of work. Powering millions of users, entomo enables ‘enterprises of tomorrow’ to drive performance by aligning goals and enabling actionable insights to distributed and remote teams. Its capabilities were also leveraged by government bodies to manage the COVID-19 crisis, which won it substantial accolades and mindshare in 2020. It has been voted as a leader in the G2 software marketplace across multiple categories.

Website: https://entomo.co/ Email: info@entomo.co

S C O T W O R K A SI A Since 1995, Scotwork Asia has been providing solutions to clients across industries, that fit within the constraints of the clients’ learning budgets. These solutions are accessible for all teams at all levels, covering common processes, skills, and tools. Scotwork also tailors its solutions to meet both local needs and distinct sector requirements by ensuring it is sensitive to local cultures, languages, and business practices, all while upskilling teams to one global standard. Overall, it aims to offer lasting transformation, backed by extensive embedding materials/tools, and alumni support.

Website: https://www.scotwork.my/ Email: info.my@scotwork.com

P E O P LE P OTE NTI A L People Potential is a KL-based L&D consultancy, present in Singapore, and with partners in North America, Europe, Australia, and Asia. With over 40 years of experience, this firm has worked with multinational corporations in over 20 countries spread across five continents, including China, Germany, Hong Kong, India, Japan, Malaysia, and Singapore. Its specialisation includes business transformation, behaviour change systems, virtual learning & development, and instructional design. With a maintained money-back guarantee, clients are encouraged to ‘pay an invoice short’ if they are dissatisfied with its services.

Website: https://www.peoplepotential.com/ Email: info@peoplepotential.com

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

A C C OR D I A TR A I N I NG & D EV ELOPM ENT Accordia Training & Development is a dynamic company that develops and delivers powerful practical training programmes for the growing business community. Living by the concept of ‘challenge everything’, it works relentlessly to deliver real world lessons through an immersive and entertaining learning experience. It explores a variety of learning methodologies from business simulations, game-based learning, storytelling, gamification, multimedia, mobile learning, business projects, field application, to posttraining progress monitoring.

Website: https://www.accordia.com.my/ Email: team@accordia.com.my

A GE NS I P E K E R JA A N A W ES OM E M ANPOW ER Agensi Pekerjaan Awesome Manpower is a legal and licensed recruitment agency appointed by Jabatan Tenaga Kerja Semenanjung Malaysia, that carries out recruitment activities such as recruitment and placement of unskilled, semiskilled, and skilled manpower, headhunting, transportation, and hostel management, for local and foreign staffing services. Today, Awesome Manpower serves clients in various industries, from manufacturing, F&B, and construction, to hospitality.

Website: https://www.awesomemanpower.com/ Email: serene@awesomemanpower.com

N A L A E M P L OY M E N T M ALAYS I A Nala Employment Malaysia is part of Nala Groups. Since its inception in 2016, it has steadily transformed into one of Malaysia’s leading manpower recruitment agencies under effective management. Backed by dedicated teams, Nala Employment Malaysia offers recruitment solutions that it believes meets, if not exceeds, its clients’ expectations within the timeframe deemed most suitable. The firm also has a sister establishment in Singapore, Nala Employment Services.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: https://www.nalagroups.com/ Email: info@nalaemployment.com

S M A RT B I TE SmartBite is a marketplace for business catering, leveraging technology and reliable services to consolidate the highly fragmented food service industry. The team now provides corporate gift services with SmartBite Door to Door, and has launched Smart-Canteen to provide a corporate solution to daily meals at the office. Today, it works with a range of clients between Malaysia, Singapore, and the Philippines, including brands in industries such as F&B, engineering, and more. Its account managers are ready to serve 24/7.

Website: https://trysmartbite.com/ Email: corporate@trysmartbite.com

T H IN K C O DE X Think Codex is a gamification design organisation with in-house consultants, design, and R&D experts trained by IDEO, Pixar, and Wharton Business School. Equipped with more than 20 years of experience in developing effective gamified solutions for people development and organisational change, its focus areas include leadership, talent management, customer and employee engagement, and learning and development. It offers solutions to clients across six countries in Asia Pacific – Malaysia, Singapore, Thailand, India, Indonesia, and Cambodia.

Website: https://www.thinkcodex.com/ Email: contact@thinkcodex.com

T RO O P E R S Troopers Innovation is an end-to-end digital HR digital solutions company that specialises in parttime recruitment, human resource management and technology-enabled job-matching for the gig economy. It aims to provide a safe and secure working environment for individuals, while providing clients with access to a diverse pool of well-trained, talented, and flexible workforce. This silver winner leads efforts to ensure all parttimers/gig workers are provided with insurance and social protection, especially those that are involved in high-risk work.

Website: https://www.troopers.com.my/ Email: hello@troopers.com.my

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

BEST SALES TRAINING PROVIDERS The winners of the Best Sales Training Provider awards deliver exceptional training, and create a highly productive sales culture that focuses on critical selling skills, such as negotiation and emotional intelligence, to drive a higher profit margin and sales acceleration. They also help their clients exceed their targets, and drive revenue performance through the grooming of high–performing sales professionals.

W I N N E R S GOLD

SOCO SALES TRAINING

SILVER

SCOTWORK ASIA

BRONZE

ITRAINING EXPERT GLOBAL

S O C O S A L E S TR A I N I NG SOCO Sales Training is a sales optimisation company that helps build high-performance sales teams in organisations across Asia, and globally, through a modern approach to learning – with its motto that no salesperson should lose a sale because they can’t sell. The firm has an extensive suite of sales, negotiation, management, and coaching programmes in a myriad of languages. SOCO’s programmes impart best practices gleaned from over 20 years of experience working with market leaders in every major industry, including banking & finance, electronics & electrical, and healthcare.

Website: https://www.socoselling.com/ Email: prosper@socoselling.com

S C O T W OR K A S I A Since 1995, Scotwork Asia has been providing solutions to clients across industries, that fit within the constraints of the clients’ learning budgets. These solutions are accessible for all teams at all levels, covering common processes, skills, and tools. Scotwork also tailors its solutions to meet both local needs and distinct sector requirements by ensuring it is sensitive to local cultures, languages, and business practices, all while upskilling teams to one global standard. Overall, it aims to offer lasting transformation, backed by extensive embedding materials/tools, and alumni support.

Website: https://www.scotwork.my Email: info.my@scotwork.com

IT RA I NI NG E X P E R T G LOB AL ITRAINING EXPERT GLOBAL prides itself on being a training partner rather than a provider of off-the-shelf courses for clients, by bringing the latest thinking and techniques, and the most accomplished and experienced trainers to work hand-in-hand with organisations throughout Asia Pacific. For over 21 years, it has been customising training programmes, backed with real work approaches, that helps organisations become leaner, more compliant, and more progressive, so they can achieve higher standards, drive efficiency, and boost profitability and business sustainability.

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

Website: www.iTrainingExpert.com Email: info@iTrainingExpert.com

Looking into HR’s crystal ball As we close this year, the HRO team identifies what developments are likely to go beyond trends to change the face of the workplace.

Flexible working will no longer be a benefit but an entitlement. We expect to see a paradigm shift where work will play a less central role in people’s lives. It’s not the future of work but the future of life.

At HRO, our editorial team is passionate about the progression of the HR function, and we’re constantly engaged in conversations with CHROs around the region on what shape they see HR taking in 2022 in beyond. To round off an unpredictable yet exciting year, we’ve distilled our learnings around three main areas which we see going beyond ‘trends’ to really change the face of work, workforce, and workplace as we know it. Wellness to thrive, not just survive Come 2022, we believe organisations will need to double down on their efforts in wellness, specifically financial, emotional, physical, and mental wellness. Given that wellness means different things to different people, most organisations will look to take a broader approach than ever before, yet find ways to make these efforts personalised. Line managers will continue to be the number one line of contact in rolling out wellness initiatives, be it interventions to manage stressful workloads or leading by example in supporting work-life harmony. However, a recent survey across 25 countries found that more than half of all managers find it hard to identify when staff may be struggling with mental health issues (53%) or overwork and burnout (51%). Organisations that don’t take wellness, especially mental health seriously, will risk losing their best talent in favour of employers who recognise and tackle wellness red flags proactively.

believe this shift will be as monumental as the fiveday work-week during the Industrial Revolution. It’s all about the employee experience One of the HR leaders we interviewed in 2020 said: “It’s an understatement to say that COVID-19 caught us off guard. In a business-as-usual environment, HR is a trusted partner to the business but, in a pandemic, we are leading the fight.” Today, her words continue to ring loud and true — as HR plays the most important role in understanding workforce needs. Every single touchpoint in the employee experience journey will need to be relooked to suit this new norm. Employers who shy away from embracing new ways of working – be it the hybrid workplace, flexible working arrangements, or simply, empathetic, open and transparent communication – are likely to face the toughest impact of ‘The Great Resignation’, in our view. Technology is and will be central to the employee experience, but more importantly, experience will manifest in a number of new and unexpected ways – think, frequent and informal catchups between managers and employees, outcome-based approach over face-time or hours spent over the laptop, and more.

Did we miss anything? Write to us and share your crystal-ball predictions for HR: aditis@humanresourcesonline.net

The future of life Flexible working will no longer be a benefit but an entitlement. We expect to see a paradigm shift where work will play a less central role in people’s lives. It’s not the future of work but the future of life. Fixed hybrid models will be resisted as employees are empowered to demand pure flexibility. Whether it’s offices, geography or hours worked. Expect compensation and benefits to follow suit and the death of the open-plan office. Companies who still want to control their employee’s workday will cease to exist as competitors who measure work through results rather than time worked will snap up top-tier talent in what is already a sparse talent market. We

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

INDEX COMPANY

ACCORDIA TRAINING & DEVELOPMENT AGENSI PEKERJAAN AWESOME MANPOWER ALCHEMY RESOURCES BIPO SERVICE MALAYSIA

PAGE

25, 27, 28, 32, 33, 43, 44 20, 43, 44 12, 13, 23, 36, 37, 42 20, 22, 24, 27, 35

BOARDROOM BUSINESS SOLUTIONS

BRANDT INTERNATIONAL

CAREER CHANNEL EXECUTIVE SEARCH

21, 38

COMPASS MIND ASIA

32, 33

CORBETTS CONSULTING CORBETTS HR SERVICE ELEARNINGMINDS GROUP ELEMENTRIX

26 36, 37 12 12, 13

ENTOMO

EPITOME

FASTJOBS MALAYSIA

26, 27, 28, 41

FISH CAMP LEARNING

12, 13, 30, 40

FITXCAPES FLOWY HUMAN DYNAMIC MALAYSIA HYM CONSULTING AND SOLUTIONS

8, 15 15 8, 9, 18, 30, 31 8, 18

IMPACT VOLUTION TRAINING & CONSULTANCY

ITRAINING EXPERT GLOBAL

JASMIZA SOLUTIONS KELLYOCG KINETIK HIRING KZ EVENTS

I H R V E N D O R S O F T H E Y E A R 2 0 2 1 M A L AY S I A

30, 31, 32, 33 42 21, 26, 38, 39, 42 8, 9

COMPANY

PAGE

30, 32, 34

LEADERONOMICS CORPORATE

12, 15, 27, 28

LEADERONOMICS DIGITAL

20, 23, 27, 36, 37

LINKS INTERNATIONAL

MALAYSIA-JOBS.COM | SARAWAKJOBS.COM | SABAHJOBS.COM

41 18, 19, 32, 34

MECA EMPLOYERS CONSULTING AGENCY

27, 29

MEDNEFITS

15, 18

MERCER

18, 19, 32, 34

MICLOH CONSULTING GROUP

12, 14, 32

MINDTRAC CONSULTING

21, 38, 39, 43, 44

NALA EMPLOYMENT MALAYSIA

OPENSOFTHR

12, 14, 30, 32, 43

PEOPLE POTENTIAL

7, 24, 35

RYMNET SOLUTIONS

30, 31, 43, 46

SCOTWORK ASIA SELANGOR HUMAN RESOURCE DEVELOPMENT CENTRE

12, 14

SHL

6, 40

SMARTBITE

8, 43, 45

SOCO SALES TRAINING

12, 14, 46 27, 29, 32, 34

TACK TMI MALAYSIA

6, 24, 35

TALENTCLOUD AI

38, 39

TH MANPOWER

THE TALENT GAMES

12, 25, 27, 30, 31, 32, 43, 45

THINK CODEX TROOPERS

7, 21, 22, 23, 24, 26, 27, 29, 36, 38, 41, 42, 43, 45 8, 9

WALNUT WELLNESS (BY LEADINHEALTH)

HR VENDORS OF THE YEAR

2 0 2 1 M A L AY S I A I

Human Resources Online, Malaysia Q4 2021

Articles inside

Best Sales Training Provider

Best Staffing Firm

Best New Recruitment Firm

Best Psychometric Testing Provider

Best Recruitment Portal

Best Response To COVID-19

Best Executive Search Firm

Best Leadership Development Consultancy

Best AI Recruitment Tool

Best Innovation For HR

Best Employer Of Record Service Provider

Best Corporate Wellness Provider

Best Management Training Provider

Best Digital Learning Provider