D E S T I N AT I O N Hyat t P iñ on Point e 2016 • Issue 2
A Message from the Resort Manager Dear Hyatt Piñon Pointe Owners, I would like to thank all of the wonderful owners that I have had the pleasure to meet since my arrival. You have made my welcome very warm and my transition quite smooth. Hyatt Piñon Pointe, a Hyatt Residence Club Resort, is a very special place and I feel so fortunate to be here. I have really enjoyed getting to know many of you as we mingled at our weekly owner’s mixers at Sound Bites, along with the great discussions at our weekly owner’s meetings. If we have not had the pleasure to meet one another, please ask for me during your next visit so that I may have the opportunity to greet and welcome you to your “home away from home.” Your Board of Directors has been hard at work with the resort team, as we look to continue to enhance the units and the overall property. We have many exciting projects happening this year and I hope you are able to visit to see the improvements. Phase 1 units are receiving many
enhancements, such as new stainless steel GE Profile kitchen appliances, along with new coffee makers, blenders and toasters. We will also be replacing all of the furniture and lighting in Phase 1. Phase 2 will be receiving new bedding for all units and the one-bedroom units will all receive new American Leather sofas. Early in 2017, we will also be replacing the carpet in Phase 2, along with a new paint color for the units that will be lighter and brighter. We are also excited to let you know that the Pueblo Fitness Center will be featuring the latest and greatest in cardio equipment. Our new cardio equipment will be equipped with personal television screens and wireless Internet service, all sure to enhance your exercise experience. I do hope on your next visit you are able to join me at our weekly owner’s mixer, hosted at Sound Bites on Tuesdays from 4:00 p.m. to 5:00 p.m., and at our weekly owner’s meeting in the Activity Center on Wednesdays at 9:00 a.m. The team and I will continue to strive to provide you with exceptional experiences during all of your visits. Sincerely,
Jami Champagne Phone: +1 928.204.8822 jami.champagne@hyattvoi.com
Book your week now! 1-800-GO-HYATT hyattresidenceclub.com
Hyatt Piñon Pointe
Board Update
As your Board of Directors’ President and Owner Representative, I am your voice and I am committed to serving you, the owners of Hyatt Piñon Pointe. Thank you for your continued support and confidence in me as your owner representative. Your Hyatt Residence Club ownership affords you many opportunities to utilize the purchase you have made. 1. You can use your week(s) and stay at the beautiful Hyatt Piñon Pointe resort. 2. You can exchange your Hyatt Piñon Pointe week for one of the other beautiful Hyatt Residence Club properties for a 2, 3, 4 or 7-night stay in a studio, 1, 2, 3 or 4-bedroom unit depending on the resort property that you select.* 3. You can exchange your Hyatt Piñon Pointe week for Hyatt Gold Passport Points and stay at one of the many Hyatt Hotels and Resorts around the world or any of the MGM hotels in Las Vegas.* 4. You can donate your Hyatt Piñon Pointe week to your favorite charity or give your week to family members or friends with a guest certificate. 5. You can bank your Hyatt Piñon Pointe week with Interval International and expand your choice of travel destinations. 6. You can rent your Hyatt Piñon Pointe week through a program with Hyatt Residence Club.*
* All of the above options are subject to the Hyatt Gold Passport terms and conditions and Hyatt Residence Club rules and regulations.
These are a few of the options you have. I encourage you to explore the Hyatt Residence Club website www.hyattresidenceclub.com or call 1-800-GO-HYATT. During your stay, please plan to attend the weekly owner‘s meetings, points workshops, and social events. These are great opportunities to meet other owners, exchange ideas, learn more about Hyatt Residence Club, and meet with the sales staff to find out what’s new. If you have specific comments or concerns about our property, the owner’s meeting is a great forum to speak with Jami Champagne, our Senior Resort Manager, or you may contact me by email (dwightkadar@yahoo.com) or telephone (281.610.0725) anytime with your questions, concerns, feedback or ideas for making Hyatt Piñon Pointe even better. Please enjoy your stay at Hyatt Piñon Pointe resort and the Sedona Red Rock experience! Dwight Kadar Board of Directors’ President and Owner Representative Phone: +1 281.610.0725 dwightkadar@yahoo.com
CONTACT INFORMATION Resort Manager | Jami Champagne | Jami.Champagne@hyattvoi.com | Phone: +1 928.204.8822 Director of Sales and Marketing | John McGinlay | John.McGinlay@hyattvoi.com | Phone: +1 928.204.8820
GENERAL INFORMATION Check-In: 4:00 p.m. | Check-Out: 10:00 a.m. | No Smoking, No Pets | After Hours: After 11:00 p.m.
Hyatt Piñon Pointe
Spotlight
OWNER SPOTLIGHT
John and Kathleen Cozart We have been owners with Hyatt Residence Club for nine years, and in addition to Hyatt Piñon Pointe in Sedona, we own at Hyatt Wild Oak Ranch in San Antonio, as well as Hyatt Beach House in Key West. Our decision to join Hyatt Residence Club was based on the quality, standards, and the reliability of the Hyatt Residence Club properties. You know what you are going to get in terms of service, upkeep, and value. We were also pleased with the flexibility of the points system. This was not the case with many of the other vacation club companies at the time we purchased our first Hyatt Residence Club property. We discovered, through another Hyatt Residence Club owner, how to maximize our usage of the point system. Each year, with our points, we are able to travel to multiple Hyatt Residence Club properties all over the United States, and are able to include family and friends. During our stays in Sedona and Northern Arizona, we have places that are on our “favorites” list. Just north of Sedona, in Oak Creek Canyon, is a place where we are able to purchase Native Navajo Creations directly from the artists. The Pink Jeep Tours are also a must— we especially enjoy the Ancient Ruins tour. We also make sure we visit the Chapel of the Holy Cross, as well as do some shopping in Tlaquepaque and in Uptown Sedona. A meal at the Haunted Hamburger in Jerome and a trip to the Grand Canyon will usually find their way onto our itinerary.
Your Upgraded Interval Membership
Now With
Even More Benefits!
How do you make an upgraded Interval International membership even better? You add more value, more power, and more flexibility! Introducing a new suite of fantastic benefits—available right now to Interval’s upgraded members. Interval Experiences: Exchange your points toward exciting and unique adventures. Golf Connection: Play like a member, with access to nearly 900 private courses across the U.S. and Canada. Dining Connection: Eat like a celebrity—with special amenities such as kitchen tours and table visits from the chef—when you reserve in advance through Dining Connection. City Guides: Discover hot restaurants and shops, nightlife options, sightseeing musts, and more! Learn more at IntervalWorld.com or call 800.INTERVAL.
Hyatt Piñon Pointe
Spotlight
EMPLOYEE SPOTLIGHT
Clif Matlock After a hectic day of travel—getting up early, making airport connections, or that long drive in to Sedona—it is always nice to be greeted with a smile and a friendly word. Clif Matlock, one of the newest additions to the Hyatt Piñon Pointe staff, will always have both ready for you. He can usually be found in the Lobby, welcoming guests and assisting with luggage. He takes obvious pride in making sure each person who walks through the front door is met with a warm greeting and a sincere offer of assistance. Clif can also be seen hard at work in our Activities Center. During Clif’s first year, he has made a strong impression with our owners, guests, and staff. We receive many compliments on his quality of service from owners and guests, either directly communicated to our management staff or through our customer experience surveys. Clif is also a favorite with the staff—his infectious good humor and willingness to lend a hand where needed is appreciated and recognized daily by his co-workers. In fact, it is with pleasure that we can announce that Clif is our Employee of the First Quarter for 2016. We at Hyatt Piñon Pointe feel this is an honor well deserved. Next time you see Clif, please join us in congratulating him on this achievement.
Resort Manager Jami Champagne enjoying the view with Maddy.
Hyatt Piñon Pointe
Resort News
A Letter from your Sales and Marketing Team Dear Owners, From the beautiful Red Rocks of Sedona, Arizona, we are so thankful for our owners who consistently rate Sedona as one of the most beautiful places to vacation. I would like to introduce myself and the team here at Hyatt Piñon Pointe. My name is John McGinlay and I am the Director of Sales and Marketing. I am so proud to lead an incredible group of talented Managers and Executives here at Hyatt Piñon Pointe. I have been in the industry for 14 years and with Hyatt Residence Club nearly two years. I live in Flagstaff, Arizona, with my lovely wife and three kids, along with our two German Shepherds. (Yes, I get to do the scenic drive every day, and it still amazes me.)
Left to Right, top row: Dee Dainty (SE), Cheryl Soderburg Quality Assurance, Delmar Reed (SE), Katerina Van Dezor (SE), Jill Cross (SE), Jay Namik (SE), Mesa Fama Office Manager, Barry Dorman (SE), Sean Agan (SE). Seated: John McGinlay (DSM), Terry Gregg Sales Manager.
Our Sales Managers are Terry Gregg and Jolie Cooper. Terry started with Hyatt Piñon Pointe in 2005, and is a huge Buffalo sports fan. He lives in Cottonwood with his wife and two kids. His daughter is the State Champion in Taekwondo, and you couldn’t find a prouder Dad if you tried. Jolie Cooper has been with Hyatt Piñon Pointe since 2012. Jolie and her husband Monty have lived in Sedona for nine years and have two daughters in college, both heavily involved in collegiate sports. Both Jolie and Terry have the goal of engaging our owners, as well as delivering the right expectations of what our company represents to our 13 Sales Executives and 16 Marketing Executives.
We are here to assist in any way that we can, please always feel free to stop by the office or give us a call should you have any question concerning your ownership.
Mesa Fama is our Office Manager, who we call the backbone of the office. Between her and Cheryl Sodeberg, our Quality Assurance Executive, they keep things running smoothly and provide excellent service to our guests who call with questions. We truly want every Hyatt Piñon Pointe owner to feel better about Hyatt Piñon Pointe when they walk out, than when they arrived!
John McGinlay Director of Sales and Marketing +1 928.204.3940
Hyatt Piñon Pointe
Resort News Owner’s Mixer at Sound Bites Hyatt Piñon Pointe invites all Hyatt Residence Club owners to enjoy complimentary wine and appetizers at our weekly owner’s mixer. Take some time to relax and connect with other owners and resort management at this wonderful event. Located at Sound Bites at the Piñon Pointe Shops.
Hiking 101 Please join us to learn all there is to know about hiking in Sedona and the surrounding areas. Did you know that you have about 200 different trails to explore? Join the Hike House and learn from the hiking experts directly on Mondays at 9:00 a.m. in the Activity Center, complimentary.
Starbucks
Family Movie Night
Please visit Starbucks at the Piñon Pointe Shops and treat yourself to your favorite latte or pastry. Not only will you be able to take in the gorgeous views of the red rocks, but you will also be able to enjoy the beverage, pastry or warm sandwich of your choice.
Bring your family to the Activity Center to enjoy a great movie on select nights. Popcorn is complimentary.
Native Flute and Drums Concert Join Standswithbear in the Lobby for a complimentary etheric native flute and drums concert. Standswithbear is an award-winning Cherokee artist whose show will not disappoint. Please join us on Monday evenings at 7:00 p.m. in the Lobby.
Throwback Thursday Join us on Thursday nights for a classic flick, featuring movies from the past filmed in Sedona. Popcorn is complimentary.
Concierge Services Whether you are looking to take a helicopter tour of Sedona or Pink Jeep Tours out to the ancient ruins, our Concierge is here to help you plan your special trip.
Hyatt Residence Club has gone SOCIAL! Share your experiences and photos with us. Like us at facebook.com/ HyattResidenceClub. Enjoy vacation inspiration, tell us about your vacations and tag us in your fun photos to let us know what you’re up to on property.
Follow @HyattResidenceClub on Instagram. Share your amazing photos of our properties by checking-in or hashtagging the property name. We #regram the best!
We take your vacations personally. Let us know how we’re doing on TripAdvisor.
Hyatt Piñon Pointe
Vacationing News
Do you know someone who needs a vacation?
TripAdvisor has announced their
2016 Certificate of Excellence winners A “Certificate of Excellence” is awarded to accommodations, attractions and restaurants that consistently earn great reviews from travelers. Thirteen of our properties were recognized:
Vacations are brief shining breaks where we escape the daily routine to rest, rejuvenate and reconnect resulting in memories that last a lifetime. Now is the time to share your secret for extraordinary escapes. With our Hyatt by Invitation referral program, the people closest to you get a taste of membership—and you get rewarded if they join Hyatt Residence Club.*
Give them the key to the world! Share your Hyatt Residence Club Referral ID (available by calling your Member Services representative) and have your friends and family call us at 888.223.4416 to see if they qualify for a special vacation offer. * Members and their referrals must meet certain qualification to participate in Hyatt by Invitation, the Hyatt Residence Club referral program. To view the complete terms and conditions, visit hyattresidenceclub.com and log into the Member Clubhouse. Any of your friends and family members who accept a vacation offer will be required to attend a 90-minute informal presentation on Hyatt Residence Club.
• Hyatt Beach House
• Hyatt Piñon Pointe
• Hyatt Coconut Plantation
• Hyatt Siesta Key Beach
• Hyatt Grand Aspen
• Hyatt Sunset Harbor
• Hyatt Highlands Inn
• Hyatt Wild Oak Ranch
• Hyatt Ka’anapali Beach • Hyatt Main Street Station • Hyatt Mountain Lodge
• Hyatt Windward Pointe • The Residences at Park Hyatt Beaver Creek
This is a very exciting honor for our resorts to receive and we would like to extend our appreciation to our members and guests for sharing their vacation experiences.
Exclusive Incentives We want to be sure you get the most out of your membership by showing you ways you can expand your vacation opportunities. Hyatt Residence Club offers exclusive incentives for referrals, upgrades and new week purchases, so be sure to ask how you can build your portfolio during your next stay.
Extraordinary Resorts
Exclusive Locations
Hyatt Piñon Pointe Sedona, Arizona
Hyatt Grand Aspen Aspen, Colorado
Hyatt Mountain Lodge Avon, Colorado
The Residences at Park Hyatt Beaver Creek Beaver Creek, Colorado
Highlands Inn, a Hyatt Residence Club Resort Carmel, California
Hyatt Main Street Station Breckenridge, Colorado
Hyatt Coconut Plantation Bonita Springs, Florida
Hyatt Beach House Key West, Florida
Northstar Lodge, Hyatt Residence Club Truckee, California
Hyatt Sunset Harbor Key West, Florida
Hyatt Windward Pointe Key West, Florida
Hyatt Siesta Key Beach Siesta Key, Florida
Hyatt Wild Oak Ranch San Antonio, Texas
Hyatt Ka’anapali Beach Maui, Hawaii
Hyatt High Sierra Lodge Incline Village, Nevada
Hyatt Hacienda Del Mar Dorado, Puerto Rico
Call us or visit the website today – book your week now!
1-800-GO-HYATT HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the resort or the Hyatt Residence Club program. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.