D E S T I N AT I O N Hyat t Co c onut Pl ant at i on 2016 • Issue 2
A Message from the Resort Manager Dear Hyatt Coconut Plantation Owners, Throughout the summer, our team was delighted to welcome many families back “home,” while continuing to upgrade Hyatt Coconut Plantation, a Hyatt Residence Club Resort. We continue to focus on keeping the property in great condition, as well as continually look for new ways to enhance the vacation ownership experience in Bonita Springs. I have met multiple owners, who not only love what we have done so far, but are also very much looking forward to new improvements, coming up in the near future. We have found that as our Hyatt Coconut Plantation family grows, so does the need for new and exciting ways to enjoy the property. The staff and I take this as a challenge to continually improve our guest amenities, as well as our food and beverage offerings and guest activities. Our property also continues to work on ways to interact with our owners throughout the year, through this
newsletter, social media, weekly owner’s meetings and our day-to-day interactions. I encourage you to share with us in person, and hope you can take the time to share your great experiences with others via TripAdvisor or on the Hyatt Residence Club Facebook page and Instagram accounts. Everyone likes a picture of the Hyatt Coconut Plantation pools, right? As you return to Hyatt Coconut Plantation, you will take note of the enhancements we’ve been working on. Of course, I would also welcome your feedback personally during your next visit, as we can only get better with the help of our owners. We look forward to your next stay! Sincerely, Reinery Martinez
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Hyatt Coconut Plantation
Board Update Greetings fellow Hyatt Coconut Plantation owners,
Our most recent Board meeting was held at the resort on Thursday, April 14, 2016. All five Board members were present. Several owners attended, and it was good to hear their ideas and concerns. Rey reported a 92% occupancy rate so far in 2016 compared with 91% in 2015, which may explain some of the difficulties in getting a desired week at the property. Just a reminder: once you make your HRPP reservation, the week and unit you purchased is yours to use or until you tell Hyatt Residence Club otherwise. That is a nice perk if it works in your plans! The Board approved a variety of upgrades for 2016, including new outdoor furniture for outside the main Lobby, new proximity door locks for each unit, some mechanical upgrades and replacements, and a complete remodeling of the game room. Shortly, along with my fellow owner representative Board members, Bob Cherundolo and Rick Rudd, we will be working with our management team on the 2017 resort budget, which will be presented to the owners at our annual meeting at the resort on Thursday morning, October 20, 2016. We are all looking for both improvements and areas where we can save some money. If you are in the area, do come to our meetings that day and say hello. A gentle reminder: we have all purchased weeks of timeshare. The key word is SHARE. We all have an investment in Hyatt Coconut Plantation to protect. The Board does its best to do so, and to accept our fiduciary responsibilities to our owners. Yet we all need to work together to share the responsibility of keeping Hyatt Coconut Plantation a true
jewel in the Hyatt Residence Club crown. Be kind to your fellow guests; they are on vacation too. Be good to the staff; they are dedicated to serving you. Take pride in the resort. Remember to complete the surveys. Name the employees who deserve your praise. Above all, smile and enjoy your time at Hyatt Coconut Plantation. We love to speak with owners and to hear their thoughts and suggestions. We are all anxious to serve the owners and to make Hyatt Coconut Plantation the best we can. Help us help you! With all good wishes,
Julie Robinson Parmegiani
CONTACT INFORMATION Resort Manager | Reinery Martinez | Reinery.Martinez@hyattvoi.com | Phone: +1 239.947.9305 Sales Manager | Jeanette Esposito | Jeanette.Esposito@hyattvoi.com | Phone: +1 239.947.7306
GENERAL INFORMATION Check-In: 4:00 p.m. | Check-Out: 10:00 a.m. | No Smoking, No Pets Lobby Registration: 7:00 a.m. – 11:00 p.m. | After Hours Security: +1 239.947.7300
Hyatt Coconut Plantation
Spotlight
EMPLOYEE SPOTLIGHT
Mark Lang Another Hyatt Coconut Plantation Success Story Mark Lang started with Hyatt Residence Club back in 2009 as a Front Desk Agent at Hyatt Coconut Plantation. He learned very quickly and was a fan favorite among our guests and owners. Mark thrived in this position and was looking for his next role with the company. He was offered the opportunity to transfer down to Hyatt Windward Point in 2010 as the Front Office Supervisor, and was promoted shortly after to the role of Front Office Manager. Mark was able to learn and grow in this position. He oversaw room renovation projects and assisted in making the resort a success. Mark was eager and ready for his next role with Hyatt Residence Club, when the chance to transfer back to Hyatt Coconut Plantation opened up. Mark returned to Hyatt Coconut Plantation in March of 2016, as our new Housekeeping Manager. We are all happy to have Mark back with us and excited to see him grow in this new position. Please join us in welcoming Mark back to Hyatt Coconut Plantation.
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Becoming a Points Guru! Come learn how to make the most of your membership with our Club Points Workshop. Held weekly at Hyatt Coconut Plantation, please check with front desk for dates and times. Let our pros give you “pointers” on how to maximize your Club Points around your travel preferences.
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Hyatt Coconut Plantation
Resort News back of the Lobby, and an upgrade to all electronic door locks around the property. Other small improvements will be made day-to-day, so keep your eye out for changes while staying here at Hyatt Coconut Plantation!
Summer Fun
Renovation Projects 2016 has been a busy year so far for Hyatt Coconut Plantation, as different renovation projects are in full swing around the property. New balcony furniture has been installed in the units, and features a new chaise lounge option. The living room furniture is expected to arrive in late summer, in addition to new carpeting and new bedding in all units. The Veranda Bar and Grill has also received all new furniture for an upgraded look. Coconuts Bar, the Sports Chickee, Mocktails, and all Cabanas also received all new thatched roofs to provide shade and the perfect hideaway for the upcoming summer season. Around the property, we have seen other upgrades, such as the transformation of our game room into a multi media interactive room, as well as Camp Manatee furniture upgrades. We are also working on the replacement of outdoor lounge furniture outside the
As summer continues, we look back fondly at many great events, such as our annual Summer Kickoff Birthday Celebration, Memorial Day, and the Fourth of July. Hyatt Coconut Plantation continues to have many activities to offer you and your family. Our “Dive In” movie summer series continues to be popular and allows you to float away under the stars while watching some of our favorite classics, some current new favorites, and some suggestions you sent our way. There are activities for all ages at Hyatt Coconut Plantation.
Certificate of Excellence In 2016, Hyatt Coconut Plantationn was awarded its sixth consecutive Certificate of Excellence by TripAdvisor for consistently earning great reviews from travelers like you. For more information on Hyatt Coconut Plantation on TripAdvisor, or if you would like to share some of your favorite memories with us in a review, please visit www. tripadvisor.com and search for Hyatt Coconut Plantation.
Hyatt Residence Club has gone SOCIAL! Share your experiences and photos with us. Like us at facebook.com/ HyattResidenceClub. Enjoy vacation inspiration, tell us about your vacations and tag us in your fun photos to let us know what you’re up to on property.
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We take your vacations personally. Let us know how we’re doing on TripAdvisor.
Hyatt Coconut Plantation
Vacationing News
Do you know someone who needs a vacation?
TripAdvisor has announced their
2016 Certificate of Excellence winners A “Certificate of Excellence” is awarded to accommodations, attractions and restaurants that consistently earn great reviews from travelers. Thirteen of our properties were recognized:
Vacations are brief shining breaks where we escape the daily routine to rest, rejuvenate and reconnect resulting in memories that last a lifetime. Now is the time to share your secret for extraordinary escapes. With our Hyatt by Invitation referral program, the people closest to you get a taste of membership—and you get rewarded if they join Hyatt Residence Club.*
Give them the key to the world! Share your Hyatt Residence Club Referral ID (available by calling your Member Services representative) and have your friends and family call us at 888.223.4416 to see if they qualify for a special vacation offer. * Members and their referrals must meet certain qualification to participate in Hyatt by Invitation, the Hyatt Residence Club referral program. To view the complete terms and conditions, visit hyattresidenceclub.com and log into the Member Clubhouse. Any of your friends and family members who accept a vacation offer will be required to attend a 90-minute informal presentation on Hyatt Residence Club.
• Hyatt Beach House
• Hyatt Piñon Pointe
• Hyatt Coconut Plantation
• Hyatt Siesta Key Beach
• Hyatt Grand Aspen
• Hyatt Sunset Harbor
• Hyatt Highlands Inn
• Hyatt Wild Oak Ranch
• Hyatt Ka’anapali Beach • Hyatt Main Street Station • Hyatt Mountain Lodge
• Hyatt Windward Pointe • The Residences at Park Hyatt Beaver Creek
This is a very exciting honor for our resorts to receive and we would like to extend our appreciation to our members and guests for sharing their vacation experiences.
Exclusive Incentives We want to be sure you get the most out of your membership by showing you ways you can expand your vacation opportunities. Hyatt Residence Club offers exclusive incentives for referrals, upgrades and new week purchases, so be sure to ask how you can build your portfolio during your next stay.
Extraordinary Resorts
Exclusive Locations
Hyatt Piñon Pointe Sedona, Arizona
Hyatt Grand Aspen Aspen, Colorado
Hyatt Mountain Lodge Avon, Colorado
The Residences at Park Hyatt Beaver Creek Beaver Creek, Colorado
Highlands Inn, a Hyatt Residence Club Resort Carmel, California
Hyatt Main Street Station Breckenridge, Colorado
Hyatt Coconut Plantation Bonita Springs, Florida
Hyatt Beach House Key West, Florida
Northstar Lodge, Hyatt Residence Club Truckee, California
Hyatt Sunset Harbor Key West, Florida
Hyatt Windward Pointe Key West, Florida
Hyatt Siesta Key Beach Siesta Key, Florida
Hyatt Wild Oak Ranch San Antonio, Texas
Hyatt Ka’anapali Beach Maui, Hawaii
Hyatt High Sierra Lodge Incline Village, Nevada
Hyatt Hacienda Del Mar Dorado, Puerto Rico
Call us or visit the website today – book your week now!
1-800-GO-HYATT HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the resort or the Hyatt Residence Club program. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.