D E S T I N AT I O N Hyat t Suns e t Harbor 2016 • Issue 2
A Message from the Resort Manager Greetings from Paradise! It has been a pleasure welcoming you back to your home away from home. I am hopeful that you are as excited as I am about the projects we have completed, those in progress, and those pending. The team and I have had a busy start to the year. Occupancy has been higher this year compared to last year. Along with our normal operating projects, such as the preventative maintenance and deep cleans of the units, we have continued with the interior paint project.
This fall, we will begin the kitchen remodel project in all units. The remodel will consist of all new countertops, backsplash, painted cabinets with new hardware, kitchen sink, and a new banquette with a light fixture above it. In addition to the kitchen remodel project, we are also in the design stage for the pool deck renovation and bathroom remodel. The pool deck renovation design is focused on providing accessibility to the spa, adding more chaise lounges, and providing cover in the event of inclement weather. The pool deck renovation is slated to begin this year and the bathroom renovation project is slated to begin in 2017 and continue through 2018. More information to follow once we have finalized the design plan for both projects. It is truly an exciting time at Hyatt Sunset Harbor and I cannot wait to hear your feedback on the upcoming projects. My team and I look forward to seeing you again. As always, please feel free to reach me directly at the property or via email. Warm Regards,
Leidys Torres, Resort Manager Phone: +1 305.292.2001 leidys.torres@hyattvoi.com
Book your week now! 1-800-GO-HYATT hyattresidenceclub.com
Hyatt Sunset Harbor
Board Update
Our resort is the first Hyatt Residence Club Resort and is in the greatest demand. Hyatt Sunset Harbor, a Hyatt Residence Club Resort, recently turned 20 years old. Our owner’s annual occupancy rate is typically in the 90 percentile, the highest of all the resorts. Most of our owners and guests typically return yearly to our paradise for vacation and relaxation. With this in mind, your Board of Directors— made up of Jim Drum, Don Fisher, and myself—are mindful in allocating financial resources to maintain the quality of our property, while continuing to support weekly poolside events for your enjoyment. As we look forward, the Board has been vigilant in considering your suggestions and requests. During our October 2015 meeting, we approved the remodeling of all unit kitchens, which included GE stainless steel appliances, and responding to your requests, a range oven. In our April 2016 meeting, the Board approved moving forward with development plans for the bathroom remodeling project, and had a chance to see the initial design concept for our pool deck area renovation, which will include new and additional lounge chairs.
needs. In addition, an election for the Board of Directors will occur. Lastly, our Hyatt Sunset Harbor management and staff do a great job in assisting and accommodating your needs. Please do not hesitate to ask them for directions to one of Key West’s great restaurants, or help making reservations through our concierge for an evening cruise or any other activity. And please, continue to offer your feedback for continuous improvement to our wonderful home away from home. Warm Regards, George E. Detsis Secretary-Treasurer Hyatt Sunset Harbor, Board of Directors
We continue to closely monitor our reserve funds in order to maintain or upgrade certain property items, such as the re-painting of all five buildings, replacement of all balconies, and replacing unit sofas, beds, and rugs. As in the past, this fall, we will be conducting an electronic vote on whether or not to seek a waiver increase for our annual dues. Over the years, the Board has tried to keep our annual dues to a nominal increase to primarily keep pace with inflationary costs and other
CONTACT INFORMATION
Resort Manager | Leidys Torres | Leidys.Torres@hyattvoi.com | Phone: +1 305.292.2001
GENERAL INFORMATION
Check-In: 4:00 p.m. | Check-Out: 10:00 a.m. | No Smoking, No Pets
Hyatt Sunset Harbor
Spotlight
EMPLOYEE SPOTLIGHT
Vasyl Our employee spotlight this issue is to recognize our 2015 Employee of the Year, Vasyl Tsapko! Vasyl moved from the Ukraine to Key West in 2000 and was quickly employed at Hyatt Sunset Harbor as a Houseman, in our Housekeeping Department. After four years, Vasyl was promoted to our Engineering Department where he is currently the Supervisor of the department. Since 2000, Vasyl has received several Employee of the Quarter recognitions, and this is his third Employee of the Year recognition. Vasyl enjoys the closeness within the staff and the family-like atmosphere. While not at work, Vasyl enjoys spending time on the water and enjoying time with his family. The Hyatt Sunset Harbor team, collectively, truly values Vasyl’s hard work and dedication to making Hyatt Sunset Harbor its absolute best. Please help us in congratulating our 2015 Employee of the Year, Vasyl Tsapko!
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Hyatt Sunset Harbor
Resort News
Fiesta Time! We have had a great time celebrating holidays by the pool. In addition to Chris Case’s weekly performance we have brought in a local DJ, Jimmy Jamz, to help us celebrate the holidays poolside. We kicked off the fun with a St. Patrick’s Day celebration, where we served corn beef and cabbage with potatoes and carrots. Owners enjoyed Caribbean music, as well as traditional Irish songs. In May, we celebrated Cinco de Mayo with a fiesta. We had a six-layer dip, taco bar, and churros. The owners had a great time enjoying the delicious food and listening to Jimmy’s tunes.
Painting with an Island Twist We are pleased to announce that we have brought in a local artist to lead you and your guests through a unique painting experience. Bring down a beverage of your choice and join us poolside as you use a coconut as your canvas!
Hyatt Sunset Harbor Merchandise Do you love Hyatt Sunset Harbor as much as we do? Get your Hyatt Sunset Harbor logoed merchandise and show off your home away from home to your family and friends. We have men’s and ladies’ polo shirts, caps, and towels. Be sure to purchase our new designs during your next visit.
Hyatt Residence Club has gone SOCIAL! Share your experiences and photos with us. Like us at facebook.com/ HyattResidenceClub. Enjoy vacation inspiration, tell us about your vacations and tag us in your fun photos to let us know what you’re up to on property.
Follow @HyattResidenceClub on Instagram. Share your amazing photos of our properties by checking-in or hashtagging the property name. We #regram the best!
We take your vacations personally. Let us know how we’re doing on TripAdvisor.
Hyatt Sunset Harbor
Vacationing News
Do you know someone who needs a vacation?
TripAdvisor has announced their
2016 Certificate of Excellence winners A “Certificate of Excellence” is awarded to accommodations, attractions and restaurants that consistently earn great reviews from travelers. Thirteen of our properties were recognized:
Vacations are brief shining breaks where we escape the daily routine to rest, rejuvenate and reconnect resulting in memories that last a lifetime. Now is the time to share your secret for extraordinary escapes. With our Hyatt by Invitation referral program, the people closest to you get a taste of membership—and you get rewarded if they join Hyatt Residence Club.*
Give them the key to the world! Share your Hyatt Residence Club Referral ID (available by calling your Member Services representative) and have your friends and family call us at 888.223.4416 to see if they qualify for a special vacation offer. * Members and their referrals must meet certain qualification to participate in Hyatt by Invitation, the Hyatt Residence Club referral program. To view the complete terms and conditions, visit hyattresidenceclub.com and log into the Member Clubhouse. Any of your friends and family members who accept a vacation offer will be required to attend a 90-minute informal presentation on Hyatt Residence Club.
• Hyatt Beach House
• Hyatt Piñon Pointe
• Hyatt Coconut Plantation
• Hyatt Siesta Key Beach
• Hyatt Grand Aspen
• Hyatt Sunset Harbor
• Hyatt Highlands Inn
• Hyatt Wild Oak Ranch
• Hyatt Ka’anapali Beach • Hyatt Main Street Station • Hyatt Mountain Lodge
• Hyatt Windward Pointe • The Residences at Park Hyatt Beaver Creek
This is a very exciting honor for our resorts to receive and we would like to extend our appreciation to our members and guests for sharing their vacation experiences.
Exclusive Incentives We want to be sure you get the most out of your membership by showing you ways you can expand your vacation opportunities. Hyatt Residence Club offers exclusive incentives for referrals, upgrades and new week purchases, so be sure to ask how you can build your portfolio during your next stay.
Extraordinary Resorts
Exclusive Locations
Hyatt Piñon Pointe Sedona, Arizona
Hyatt Grand Aspen Aspen, Colorado
Hyatt Mountain Lodge Avon, Colorado
The Residences at Park Hyatt Beaver Creek Beaver Creek, Colorado
Highlands Inn, a Hyatt Residence Club Resort Carmel, California
Hyatt Main Street Station Breckenridge, Colorado
Hyatt Coconut Plantation Bonita Springs, Florida
Hyatt Beach House Key West, Florida
Northstar Lodge, Hyatt Residence Club Truckee, California
Hyatt Sunset Harbor Key West, Florida
Hyatt Windward Pointe Key West, Florida
Hyatt Siesta Key Beach Siesta Key, Florida
Hyatt Wild Oak Ranch San Antonio, Texas
Hyatt Ka’anapali Beach Maui, Hawaii
Hyatt High Sierra Lodge Incline Village, Nevada
Hyatt Hacienda Del Mar Dorado, Puerto Rico
Call us or visit the website today – book your week now!
1-800-GO-HYATT HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the resort or the Hyatt Residence Club program. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.