D E S T I N AT I O N Hyat t Win dward Point e 2016 • Issue 2
A Message from the Resort Manager Dear Hyatt Windward Pointe Owners, The first half of 2016 has been very busy for our management team. We have seen an increase in owner occupancy for the beginning of the year. Several reserve projects have been completed, including replacement of 15 HVAC systems in guest units, refurbishment of the exterior shutters, and repainting the railings throughout the resort. We are currently installing all new ceiling fans in the guest units as well. Other reserve projects for this year (on order) are as follows: dining chairs, living room chairs, lamps for the living room and bedrooms, coffee table, dining table chandelier and new drapery. I hope these new items will enhance your enjoyment during your next stay with us. We also have plans to reseal the parking lot and resurface the pool and spa. These projects will be completed during our maintenance week. And last but not least, we
are installing key card locks to all the gates to help deter non-resort guests from entering our pool area. I hope you will notice some of the landscape improvement made throughout the property. Our landscape team is dedicated to maintaining our landscape each week for your enjoyment. As we continue to sell units, we are experiencing more owners returning on their deeded weeks. In the time leading up to your stay outside of your deeded week, I encourage all owners to call our Front Desk with any special request or unit locations. All requests are reviewed by the management team. We will do our best to honor owner requests; however, we cannot guarantee any unit outside of your HRPP stay. I can assure you we will do our best to accommodate any and all requests. The management team and employees focus on making your stay here—at your home away from home—an extraordinary experience. Please feel free to contact any one of us at any time. Best Regards,
Mike McMahon Senior Resort Manager 1+ 305.293.5050 mike.mcmahon@hyattvoi.com
Book your week now! 1-800-GO-HYATT hyattresidenceclub.com
Hyatt Windward Pointe
Board Update Hello Owners,
My name is Jennifer Ogle, and I have served as a representative on your Board of Directors since 2012. I have owned at Hyatt Windward Pointe, a Hyatt Residence Club Resort, since 2003, and have enjoyed seeing the property grow and change over the years. Please take the opportunity to use your property, see what has changed, and see the upgrades we have made to increase your enjoyment of the property! We are fortunate to have a great staff in charge of the property as well. When you are visiting, be sure to attend the owners meeting with Mike. You can also better understand how to make your ownership work for you, whether it is using your points more creatively or using your linkages to Hyatt Residence Club to visit other properties. Any ideas for improvement can be made to Mike, or your Owners Representatives, Dwight Kadar or myself. I look forward to seeing you all in Key West soon! Jennifer Ogle, Vice President Dwight Kadar, Board President dwightkadar@yahoo.com Phone: 1+ 281.610.0725
A Message from the Sales and Marketing Team Andrew Norton Account Executive Ashley Colella Front Desk Elizabeth Greco-DeGrenier Account Executive Lynn Corbett-Winn Account Executive Sara Washburn Account Executive Allison Frush Contract Supervisor Mitch Hreben Sales Manager. Fernando Carranza Director of Sales and Marketing
Dear Owners, I want to take this opportunity to briefly introduce our team and myself here at Hyatt Windward Pointe, a Hyatt Residence Club Resort. My name is Fernando Carranza, your new Director of Sales and Marketing. I have been in the Vacation Ownership industry for over 24 years. My wife Roberta and I have been married for over 25 years and have two daughters, Ana and Maria, both in college—one is a Gator. We are enjoying this new phase in our lives. I have to say that we find Key West to be a paradise and could not be happier to be on such a magical island. I also want to introduce our new Marketing Manager Karen Durrer. She brings a lot of experience with over 20 years in our business, and has worked for some of the best in our industry. She moved from Branson, Missouri. She and her husband also are enjoying the magic of Key West and look forward to making your acquaintance. Karen and I are deeply committed to an exceptional owner experience during your visit. We ask that you give us the opportunity to keep you current on all things—new and exciting— regarding your Hyatt Residence Club ownership. It is great to be part of the family. If you need to talk to any of our sales staff. Ashley and Lindsey, our Front Desk staff, are here to help. We are also excited to have completed most of our villa renovations on our property. Please come down and check out Abby Road. They will prepare for you the most delicious fish sandwich you have ever had!! We are happy to assist you with any questions regarding your ownership. So please feel free to stop by our office at any time. Regards, Fernando Carranza, Director Sales and Marketing
CONTACT INFORMATION Resort Manager | Mike McMahon | Mike.McMahone@hyattvoi.com | Phone: +1 305.293.5050 Director of Sales and Marketing | Fernando Carranza | Fernando.Carranza@hyattvoi.com | Phone: +1 305.294.1600
GENERAL INFORMATION Check-In: 4:00 p.m. | Check-Out: 10:00 a.m. | No Smoking, No Pets | After Hours: After 11:00 p.m.
Hyatt Windward Pointe
Spotlight
TEAM MEMBER SPOTLIGHT
Michael We would like to welcome new Housekeeping Manager Michael Woodbury to our Hyatt Windward Pointe team. He hails from Atlanta, Georgia, but has called Florida his home since 1990. Key West has always been his most sought out destination, so he is excited for the opportunity! Michael brings a wealth of housekeeping knowledge with him, having over 30 years of experience. In that time, he has held positions as general manager, directors of rooms division, regional director gulf coast, and district manager. When Michael is not at work, he enjoys golf and rooting for his favorite NCAA football team, the University of Alabama (Roll tide, Roll!).
OWNER SPOTLIGHT Bob and Terry Bieber have been owners with Hyatt Residence Club since 2008. In that time, they have purchased multiple weeks at Hyatt Windward Pointe and one at Hyatt Piñon Pointe. The Biebers live in James Creek, Pennsylvania, and like many others, they call Hyatt Windward Pointe their “home away from home.” Hyatt Windward Pointe has been a very fond memory over the years for not only their guests, but also their
family. They are excited that their eldest son and his family will finally be able to see the property this year! After his visit, all of their immediate family will have finally visited. While they have not traveled to any other Hyatt Residence Club properties besides their own, they have used their weeks to exchange into Hyatt Gold Passport to stay at Hyatt Chesapeake Spa & Marina resort in Cambridge, Maryland. The resort has always been a part of their annual winter tradition. Mr. Bieber noted that they decided to purchase during their first visit due to the location, beautiful property, and flexibility with trading. When asked what their favorite activities on the island are, they said “We especially enjoy The Floridays sunset sail and dinners on the beach.” As for food choices, they recommend The New York Garden (the best), Louie’s Back Yard, Latitudes, and La Trattoria. However, they thoroughly enjoy and appreciate having the Abbey Road Snack Shack by our pool as many resorts do not have that option. They also spend a lot of time just enjoying the property by the pool or on their balcony. The Biebers look forward to visiting what they call their “little east coast Hawaii” for many years to come.
Hyatt Windward Pointe
Resort News Your Upgraded Interval Membership
Certificate of Excellence In 2016, Hyatt Windward Pointe received its sixth consecutive Certificate of Excellence by TripAdvisor for consistently earning great reviews from travelers like you.
Now With
Events
How do you make an upgraded Interval International membership even better?
On your next visit you will see some new events around the property. A recent favorite is the paint n’ sip! During this event, you are able to paint your very own coconut like the one pictured below. We also still have our yoga classes on Tuesdays and Fridays, which have received very positive reviews from all of our attendees. Be sure to stop by the Concierge at check-in to receive the weekly events calendar. The Front Desk can also give you a copy if the Concierge is not available.
Shuttle Service Please note that our shuttle service has been discontinued by the provider. We are currently looking into options with other providers in the area. Additionally, the Key West City Council is revisiting the option to add Uber and Lyft to the island, but in the meantime, local taxi’s are available for your transportation needs.
Sunset Celebration Sunset Celebration is a nightly arts festival at Mallory Square Dock in Key West, Florida.
Even More Benefits!
You add more value, more power, and more flexibility! Introducing a new suite of fantastic benefits—available right now to Interval’s upgraded members. Interval Experiences: Exchange your points toward exciting and unique adventures. Golf Connection: Play like a member, with access to nearly 900 private courses across the U.S. and Canada. Dining Connection: Eat like a celebrity—with special amenities such as kitchen tours and table visits from the chef—when you reserve in advance through Dining Connection. City Guides: Discover hot restaurants and shops, nightlife options, sightseeing musts, and more! Learn more at IntervalWorld.com or call 800.INTERVAL.
Hyatt Residence Club has gone SOCIAL! Share your experiences and photos with us. Like us at facebook.com/ HyattResidenceClub. Enjoy vacation inspiration, tell us about your vacations and tag us in your fun photos to let us know what you’re up to on property.
Follow @HyattResidenceClub on Instagram. Share your amazing photos of our properties by checking-in or hashtagging the property name. We #regram the best!
We take your vacations personally. Let us know how we’re doing on TripAdvisor.
Hyatt Windward Pointe
Vacationing News
Do you know someone who needs a vacation?
TripAdvisor has announced their
2016 Certificate of Excellence winners A “Certificate of Excellence” is awarded to accommodations, attractions and restaurants that consistently earn great reviews from travelers. Thirteen of our properties were recognized:
Vacations are brief shining breaks where we escape the daily routine to rest, rejuvenate and reconnect resulting in memories that last a lifetime. Now is the time to share your secret for extraordinary escapes. With our Hyatt by Invitation referral program, the people closest to you get a taste of membership—and you get rewarded if they join Hyatt Residence Club.*
Give them the key to the world! Share your Hyatt Residence Club Referral ID (available by calling your Member Services representative) and have your friends and family call us at 888.223.4416 to see if they qualify for a special vacation offer. * Members and their referrals must meet certain qualification to participate in Hyatt by Invitation, the Hyatt Residence Club referral program. To view the complete terms and conditions, visit hyattresidenceclub.com and log into the Member Clubhouse. Any of your friends and family members who accept a vacation offer will be required to attend a 90-minute informal presentation on Hyatt Residence Club.
• Hyatt Beach House
• Hyatt Piñon Pointe
• Hyatt Coconut Plantation
• Hyatt Siesta Key Beach
• Hyatt Grand Aspen
• Hyatt Sunset Harbor
• Hyatt Highlands Inn
• Hyatt Wild Oak Ranch
• Hyatt Ka’anapali Beach • Hyatt Main Street Station • Hyatt Mountain Lodge
• Hyatt Windward Pointe • The Residences at Park Hyatt Beaver Creek
This is a very exciting honor for our resorts to receive and we would like to extend our appreciation to our members and guests for sharing their vacation experiences.
Exclusive Incentives We want to be sure you get the most out of your membership by showing you ways you can expand your vacation opportunities. Hyatt Residence Club offers exclusive incentives for referrals, upgrades and new week purchases, so be sure to ask how you can build your portfolio during your next stay.
Extraordinary Resorts
Exclusive Locations
Hyatt Piñon Pointe Sedona, Arizona
Hyatt Grand Aspen Aspen, Colorado
Hyatt Mountain Lodge Avon, Colorado
The Residences at Park Hyatt Beaver Creek Beaver Creek, Colorado
Highlands Inn, a Hyatt Residence Club Resort Carmel, California
Hyatt Main Street Station Breckenridge, Colorado
Hyatt Coconut Plantation Bonita Springs, Florida
Hyatt Beach House Key West, Florida
Northstar Lodge, Hyatt Residence Club Truckee, California
Hyatt Sunset Harbor Key West, Florida
Hyatt Windward Pointe Key West, Florida
Hyatt Siesta Key Beach Siesta Key, Florida
Hyatt Wild Oak Ranch San Antonio, Texas
Hyatt Ka’anapali Beach Maui, Hawaii
Hyatt High Sierra Lodge Incline Village, Nevada
Hyatt Hacienda Del Mar Dorado, Puerto Rico
Call us or visit the website today – book your week now!
1-800-GO-HYATT HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the resort or the Hyatt Residence Club program. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.