General Providing high quality experiences in regards to set standards Connected to the external value of iGIP for society Quality Transition between team cycles - sustainably managing Customers Form Ambition based on the values we want to deliver
Concrete KPI Clarity of Why of iGIP for performing teams: % of retention rate % growth in productivity NPS score Performing standards for iGIP: Team minimums ; How to Coach ; having concrete plans Growth in: #meetings/#calls & #active leads/#members
(GIP) experience is an opportunity for a young person to develop entrepreneurial and responsible leadership by living a crosscultural professional development experience.
PROFESSION AL IMPACT
COMPETITIVE WORLD
SKILLS DEVELOPMENT
GLOBAL TALENT
We provide an internship in a host organization, through which a young person contributes to the goals of the organization, completes a job description requiring special expertise or skills, and receives supervision and evaluation on his or her professional development.
With them, we co-create opportunities for young people to work, learn and contribute to the organization’s goals.
Value for the market
Value for the customer
Value for the member
Make sure you properly address & answer the following questions: 1.Why does our team exist? 2.What will be our team's purpose for the next 3 months? 3.How will we achieve our purpose? 4.What is our common ambition as a team?
(Connect them and turn them into a team! Connect their individual needs to the needs of our organization!)
Ø Team Expectations & Team Rules Ø How will we work?
make individual strengths to become team (Reflection and 1 on 1 meetings) Ø The we want to install and develop in our iGIP team members Ø Ideal iGIP profile we want to create? à Ø What does he get? • Performance? KPIs? Leaders?
Attitudes I am devoted to providing my partners and interns with high quality experiences; I actively listen to what my stakeholders have to say; I care for their well being and their satisfaction; I do not lose contact with them during their engagement with us - I am a spot-on problem solver, I take initiative, I think fast & adapt
quickly when delivering our key values to our stakeholders
Knowledge Sales Problem Solving CRM
- I don't give up easily, I am motivated to continue my work, I don't
S&D + EXPA
take 'no' for an answer, I do not give up on my EPs
Skills I will work hard to procure a solution and
Persuasion
solution is always possible
Confidence
Communication skills
CONFIDENCE
PERSISTENCE
COOPERATION
PASSION
The values of iGIP PROFESSIONALISM
Responsibility
Activity
Description
Time
1. Update personal
Start with a relaxed atmosphere – what has happened to them that was nice, who they would like to appreciate
10 minutes
2. Update Functional
Every team member should say what they have done in the previous week (number of calls, meetings) and share the experience with the rest of the team
20 minutes
3. Update – from TL/VP
This is your time to allocate responsibilities for the upcoming week – what needs to be done, what is next
15 minutes
4. Team minimums
Check up on team minimums depending what is the time frame, either schedule 1 on 1, team building, team days
15 minutes
5. Mini education and (or) simulations
If necessary, use this time to educate your members on a topic you see they are lacking (how to book a meeting, EXPA education etc.)
30 minutes
6. Closing
Close the meeting, go for drinks somewhere, go for coffee, spend some time together with your team
Total: 90 minutes
Strenghten your interpersonal communication throught casual iGIP talking Do not act as a leader but as a friend – talk about your own AIESEC experience, and other EPs experience
Play iGIP quiz with your team and prepare some rewards for the best answers – this can help you in making new stategies!
Go play some sport and represent the country in which your EP is working. Make a video and send it to him. J
At least one per month
Talk about team performance and how can you improve it
•
If you fail to plan, you are planning to fail! - Benjamin Franklin
We want to achieve 50 realizations in this term!
In order to achieve this, we’ve crunched some numbers…
Turns out, every TMP needs to have at least 2 meetings per week!
How do we plan for success? What do we need in order to achieve 2015?
Set clear goals
TRACK PROGRESS!
Set Deadlines
Set Timeline
Delegate & Synergize
Set Priorities
KEEP IT SIMPLE!
KEEP IT SIMPLE!
1 call/ member/24 w orking days
4 members
2 months of cold calls
96 calls
1 meeting/ 10 cold call s
192 calls
19.2 meetings raised
Imagine if everybody did 5 calls per day?
1 TN/ 10 meetings
70% MA Rate
1.9 TN Raised
The formula: 5 calls/member/24 working days = 2 months of calling = 1 meeting/10 cold calls = 1 TN/10 meetings = 70% MA rate = 90% RE rate
6 TNs
90% RE rate
1.33 TN Matched
Realized!
1.2 TN Realized
Identify bottlenecks from tracking and resolve them! How?
Path to overcome the GAP
1
Me as a leader
My leadership style and my purpose
• My leadership style • Creating Leaders, Not Followers • Leadership is about results
2
Me as a team leader • Building a Top Performing Team • Transferring and role-modeling for my team
3
Us as a team
What I need to develop for my team
How we contribute to LC and our impact
• Characteristics of a Top Performing Team • Inputs on how to improve the Team Plan to bring new change • Taking action: My Next Steps
Me as a Leader
Us as a team
Me as a team Leader
Performing Forming Norming  Â
Storming
Adjourning
v Performing iGIP teams
v Performing structures v Performing tracking system
v High quality TXP