The Official Publication of the Illinois Bankers Association illinois.bank
2021
YEAR
January-February 2022
in REVIEW
LEADERSHIP • INFLUENCE • ADVOCACY • EDUCATION • COMPLIANCE
also in this issue: Agile Banking and Process Automation Surging Deposits, Tepid Loan Activity Since Covid-19 HSA Contributions
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January-February 2022 • Vol. 107 / No. 1 • illinois.bank
TABLE OF CONTENTS
2021
YEAR
in REVIEW
8
32 DEPARTMENTS 5
Messages from the C-Suite
6
Compliance Corner
26 Event Highlights 28 On the Move
18
20
FEATURES
8 2021 Year in Review 16 Sales 2.0: Accelerating Agile Banking with Process Automation 20 Banks Navigate Surging Deposits, Tepid Loan Activity Since Covid-19 24 Be Sure Your Clients Understand HSA Contributions
26 16
30 New Members 31 Associate Members News 32 Industry News 35 Preferred Vendors 38 Ad Index 38 Events Calendar 40 The Last Page
Our Mission: Advocacy. Education. Industry Resource...for all Illinois bankers. Our Vision: Connecting Bankers. Advancing Banking.® Our Core Values: The Illinois Bankers Association will place our members’ interests first, be responsive to their needs, and provide them with the highest level of professionalism and service. The IBA staff is the Association’s greatest asset. We will conduct ourselves with integrity and respect. We will work together as a team, share information, build upon our strengths, embrace new ideas, and recognize and celebrate accomplishments.
OFFICERS AND EXECUTIVE COMMITTEE MEMBERS Michelle Gross Chair State Bank of Bement
William Gleason Chair-Elect The Leaders Bank, Oak Brook
Betsy Johnson Vice Chair Solutions Bank, Forreston
Thomas Chamberlain Treasurer Iroquois Federal Savings & Loan, Danville
Anthony Nestler Member-at-Large Hickory Point Bank and Trust Co., Decatur
BOARD OF DIRECTORS REGION 1
REGION 4
Joan HeggenMcMahon U.S. Bank, Chicago
Scott Bland First Neighbor Bank, Toledo
Frank Pettaway The Northern Trust Company, Chicago
Anthony Nestler Hickory Point Bank and Trust, Decatur
REGION 2
REGION 5
James Hannon First Security Trust and Savings Bank, Elmwood Park
Gary Collins Old Second National Bank, Aurora
T.J. Burge Community Partners Savings Bank, Salem
Quint Harmon Pioneer State Bank, Earlville
Pamela Sharar-Stoppel Wintrust Financial Corporation, Wheaton
Courtney Olson First Bank of Highland Park
Richard Knebel The Bradford National Bank of Greenville
James Huiskamp Blackhawk Bank and Trust, Milan
Matthew Smith First Mid Bank & Trust, Mattoon
REGION 3
AT-LARGE
Lawrence Horvath Heartland Bank and Trust, Bloomington
Dane Cleven Community Savings Bank, Chicago
Richard Mahoney First Midwest Bank, Chicago
Bethany Shaw Peoples National Bank (Future Leaders Alliance Board Chair / non-voting member)
•4•
• January-February 2022
Amy Randolph First Busey Corporation, Champaign Steven Rosenbaum Hoyne Savings Bank, Chicago
Two Offices to Serve You! Springfield Office: 800-783-2265 • Chicago Office: 800-878-2265 To connect with our staff, use this email format: firstinitiallastname@illinois.bank Executive Administration
Government Relations
Randy Hultgren, President & CEO
Ben Jackson, Executive Vice President
Erich Bloxdorf, Executive Vice President & COO
Aimee Smith, Assistant Vice President
Mary Curl, Executive Assistant & HR Manager
Marketing and Member Relations
Pam Macha, Springfield Office Coordinator
Julie Winterbauer, Senior Vice President
Finance and Administration
Tammy Squires, Vice President, Data & Digital Marketing
Mark Bennett, CPA, CFO & Executive Vice President
Robin Lane, Director, Associate Membership
Marcia Stratton, CPA, Director
Linda Koch, Manager, Member/ Business Relations
Legal and Compliance Carolyn Settanni, Executive Vice President & General Counsel Carly Berard, Senior Counsel Nick Sladek, Administrative Assistant
Randy Hultgren Secretary President & CEO Illinois Bankers Association
Jeff Fauver Catlin Bank
ILLINOIS BANKERS ASSOCIATION STAFF DIRECTORY
Michael Schasane, Staff Attorney
C. Brant Ahrens Immediate Past Chair CIBC, Chicago
Rick Parks First National Bank of Waterloo
Tyler Rouse First Federal Savings Bank of ChampaignUrbana
Marie South, Financial Assistant
T.J. Burge Member-at-Large Community Partners Savings Bank, Salem
Megan Collins Bank of America, Chicago
Maddison Harner, Manager, Marketing & Digital Communications Illinois Bankers Education Services, Inc. Callan Stapleton, CAE, President Denise Perez, Manager, Education & Training Debbie Jemison, CAE, Director, Financial Literacy Amy Sale, Education Assistant Illinois Bankers Group Insurance Trust
Sarah Cowan, Membership Assistant
Erich Bloxdorf, Plan Administrator
Illinois Bankers Business Services, Inc.
Hillary Meyers, Trust Manager
Mike Mahorney, Senior Trust Advisor
Brian Hoffman, President Adam Walsh, Vice President, Insurance Services
Editorial Office 3201 West White Oaks Drive Ste. 400 Springfield, IL 62704 217-789-9340 www.illinois.bank With the exception of official announcements, the Illinois Bankers Association disclaims all responsibility for opinions expressed and statements made in articles published in Illinois Banker. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is provided with the understanding that the publisher is not engaged in rendering legal or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Illinois Banker (ISSN 0019-185X) is published bi-monthly and is available at a cost of $45 per year for members and $90 per year for nonmembers. Regular issue single copy price is $8.50. Postmaster, send address change to Illinois Bankers Association, 3201 W. White Oaks Drive, Ste. 400, Springfield, IL 62704. News items from members of the Illinois Bankers Association are invited and are due on the first of the month preceding publication. © Copyright 2021 by Illinois Bankers Association (unless individual articles list copyright). Reproduction of any material in the Illinois Banker is strictly prohibited without written permission of the publisher.
MESSAGES FROM THE C-SUITE Chair, Illinois Bankers Association I, humbly, became the 130th Illinois Bankers Association Chair on August 12, 2021, in Gurnee, IL. I was fortunate to be inducted by my father, Art Wilkinson, who was President (Chair) in 1996. I deeply respect the responsibility and am thankful for those before me who have successfully led the IBA and offered an ear. Michelle Gross
Executive Vice President/ COO and ISO State Bank of Bement
Since taking over the reins, I have kept busy! I represented the IBA at many conferences and returned to Washington DC to help with our efforts. I networked with peers in our state and across the nation – one of the best parts of the “job.” I have enjoyed visiting in-person with 16 banks and virtually with three from Chicago to Mount Vernon to hear their struggles and
successes. I look forward to continuing those visits in 2022 and talking with many more of you. A personal highlight of mine was a conversation with the current FDIC Chair Jelena McWilliams as well as moderating the Midwest Bank Leaders Q&A session with Chair McWilliams. She is an extraordinary person. This past year and a half have been different for us all. While I believe our industry has emerged stronger, it looks different, too. Our association is working on a new strategic plan to ensure our direction aligns with yours. I look forward to the “unveiling” of the plan in June 2022 at our Annual Conference in Springfield, IL.
President & CEO, Illinois Bankers Association Entering 2021, I expected the unexpected, but have been surprised that there was more unexpected than I expected. We have made it through another challenging year that still had much to celebrate. We are more grateful than ever to be serving fantastic Illinois bankers. The lessons we have learned this past year will help us as we move into this new year. Randy Hultgren
I have appreciated the opportunity to visit many banks and look forward to seeing more of you in 2022. Our hearts were broken when we could not be together in person at our Annual Conference, but we were able to pivot in a matter of weeks to present an excellent virtual conference.
So, what were our wins? We served record numbers at many of our conferences. Our advocacy team fought to stop bad proposals, like the IRS Reporting Proposal, and have done a great job helping banks navigate challenges with regulators. BankTalentHQ had a phenomenal year of growth connecting individuals and banks with needed talent. Our membership has grown significantly this year. For all of this, we are very grateful! Our team is prepared to do everything we can to serve you in 2022. We hope to have our conferences in person but will prioritize keeping all our guests and staff safe. Know that the IBA has never been stronger and will continue to help you in any way we can.
January-February 2022 •
•5•
COMPLIANCE CORNER The IBA Law Department
QUESTION
We are looking into using Docusign for loan documents. Are electronic signatures made with Docusign legally binding in Illinois, and do you have any tips on using electronic signatures?
ANSWER We believe that electronic signatures are generally valid on most loan documents in Illinois, with the exception of promissory notes — special requirements apply to electronic promissory notes that are negotiable instruments. The general rule under Illinois law is that electronic signatures have “the same force and effect under the laws of this State” as wet signatures. Like the federal ESIGN Act, Illinois’s recently enacted Uniform Electronic Transactions Act (UETA) provides that an electronic signature may not be denied legal effect or enforceability solely because it is in electronic form. The UETA also provides that an electronic record will satisfy a law requiring a record to be retained if it accurately reflects the information in the record and remains accessible for later reference. Consequently, many loan documents may be signed electronically without impacting their enforceability.
the electronic copy of the note meets the enhanced criteria to be considered a “transferable record.” (Certain mortgage notes may not be treated as negotiable instruments under the UCC if they include certain undertakings and conditions outside of the payment of money or contain a conspicuous statement that they are not negotiable.) To use electronic promissory notes (which we assume would be the case if the note is signed electronically), your bank must have access to electronic storage capabilities that would allow you to meet this enhanced criteria. For example, at least one out-of-state court has confirmed the use of Fannie Mae’s e-note system for this purpose. Your bank should check that Docusign can meet these criteria before moving forward with promissory notes that are signed electronically:
However, the UETA generally does not apply to transactions governed by Article 3 of the UCC, which includes mortgage notes that are negotiable instruments, unless
(1) a single authoritative copy of the transferable record exists which is unique, identifiable, and, except as otherwise provided in paragraphs (4), (5), and (6), unalterable;
(2) the authoritative copy identifies the person asserting control as: (A) the person to which the transferable record was issued; or (B) if the authoritative copy indicates that the transferable record has been transferred, the person to which the transferable record was most recently transferred; (3) the authoritative copy is communicated to and maintained by the person asserting control or its designated custodian; (4) copies or revisions that add or change an identified assignee of the authoritative copy can be made only with the consent of the person asserting control; (5) each copy of the authoritative copy and any copy of a copy is readily identifiable as a copy that is not the authoritative copy; and (6) any revision of the authoritative copy is readily identifiable as authorized or unauthorized.
About the IBA Law Department Our IBA Law Department provides many resources to help our bank members meet their compliance challenges, including a toll-free Compliance Hotline (1-800-GO-TO-IBA) and a dedicated compliance website (www.GoToIBA.com). We also publish a free weekly e-newsletter highlighting the latest regulatory developments, select recent Q&As, and other useful information – let us know if you want to subscribe! Note: This information does not constitute legal advice. You should consult bank counsel for legal advice, even if the facts are similar to those discussed above.
•6•
• January-February 2022
QUESTION
We have an elderly customer who seems to be the victim of a home improvement scam. The scammers want her to wire money to a fake healthcare company. We refused to send the wire, but our customer withdrew a cashier’s check for the same amount from one of our tellers, who was unaware of the situation. I know that we cannot normally stop payment on a cashier’s check, but this is blatant fraud. Our customer is adamant that the transaction is legitimate. Is there any way that we can prevent this fraud from occurring?
ANSWER You are correct that your bank cannot stop payment on the cashier’s check without risking liability for the check. We believe that you should instead file a suspicious activity report (SAR) and report the scam as potential elder financial exploitation to the Illinois Department of Aging. As a general rule, once a cashier’s check enters the stream of commerce, the issuer (your bank) is liable under the Uniform Commercial Code (UCC) if it refuses to honor the cashier’s check when presented. We are not aware of any Illinois court cases that permit an exception to this general rule where a third party fraudulently induced a bank’s customer to purchase a cashier’s check.
Consequently, your customer has no right to stop payment of a cashier’s check after delivering or negotiating the check to the payee, and since your customer is adamant that this transaction is legitimate, they are unlikely to request a stop payment in any event. If the cashier’s check is presented for payment, your bank would be liable for damages if you wrongfully refuse payment — unless you can assert certain defenses, such as a claim that you believe is available against the person entitled to endorse the cashier’s check or that you have reasonable doubt whether the person demanding payment on the cashier’s check is entitled to enforce the cashier’s check.
Because your bank suspects financial exploitation of an elderly customer, we recommend reporting the activity to the Illinois Department of Aging, and federal law likely requires you to file a suspicious activity report (SAR). You are required to file a SAR for suspected elder financial exploitation when a transaction aggregates at least $5,000 and the bank knows, suspects, or has reason to suspect the transaction involved criminal activity. We also note that both state and federal privacy laws provide safe harbors for banks when reporting suspected elder financial exploitation.
QUESTION
When a customer changes their name (most often in the case of marriage), is it a requirement that they sign a new signature card? If we have their new signature on another document, such as their new ID, would that suffice for signature verification, or must the new signature be captured on the signature card?
ANSWER
We are not aware of any Illinois laws or regulations that would require you to update signature cards after a customer changes their name (for example, after a marriage, divorce, or adoption), nor do FinCEN’s Customer Identification Program (CIP) regulations require specific procedures for memorializing name changes (which of course you should verify as provided in your bank’s CIP policy). However, we recommend requiring your
customers to sign new signature cards and other agreements signed with their old name as a best practice. While you likely will be able to enforce existing agreements after a customer’s name change, we believe requiring these customers to sign new signature cards will help your bank use the signature cards to identify and defend against potential forgery claims.
Note that loans affected by a customer’s name change may require further action. For example, if a loan is secured by a “blanket” financing statement (UCC-1), you may need to amend the financing statement within four months of the name change to ensure that the financing statement remains effective for property acquired after the borrower’s name change, as required under the Illinois Uniform Commercial Code.
January-February 2022 •
•7•
2021
YEAR
in REVIEW
Wow, what a year 2021 was for the Illinois Bankers Association and our members! Although many of us were hunkered down in home offices or quiet lobbies, this was a great year to take advantage of all the benefits that IBA membership brings to your institution. In addition to the education and resources, the IBA was able to recognize many bankers and banks for their critical contributions. And, finally, thank you for supporting the IBA as we continue to grow in ways to help you, your communities, and your bottom line. We look forward to an exciting 2022!
NEW BANK MEMBERS
Strengthening the Industry’s Voice
20
Algonquin State Bank Barrington Bank & Trust Company, N.A. Beverly Bank & Trust Company, N.A. Crystal Lake Bank & Trust Company, N.A. First Business Bank First State Bank Shannon-Polo Hinsdale Bank & Trust Company, N.A. Lake Forest Bank & Trust Company, N.A. LaSalle State Bank Liberty Bank for Savings
Libertyville Bank & Trust Company, N.A. Municipal Trust & Savings Bank Northbrook Bank & Trust Company, N.A. Old Plank Trail Community Bank, N.A. Peoples Bank of Kankakee County Schaumburg Bank & Trust, N.A. St. Charles Bank & Trust, N.A. State Bank of the Lakes, N.A. Village Bank & Trust, N.A. Wintrust Bank, N.A.
NEW ASSOCIATE MEMBERS Providing More Industry Resources
42
.BANK Registry Apiture Aunalytics AutoMail, LLC Baker Hill BalancedComp Bancsource Banzai Inc. Bedel Security BigIron Auctions Charles Vincent George Architects Eltropy, Inc Essent Guaranty Experian
Finlytica Corporation Fintel Connect FirsTech Inc. Foresight Research GMR Hartman Executive Advisors HC3 Hovde Group LLC interface.ai ISL Education Lending Kadince KlariVis Luse Gorman, PC National Notary Association Newcleus, LLC
OakNorth Americas (US) Inc. Onovative OpenLending PG Design + Build QSI Rivel, Inc. SEI SPARK Synctera Technology Advisors Inc. The Redmond Company Weltman, Weinberg & Reis Co., LPA Windsor Advantage, LLC.
HR PEER GROUP MEMBERS
Sharing Policies, Forms, Best Practices and More
135
IBA Members enrolled in the FREE HR Peer Group submitted 174+ questions resulting in the exchange of answers, policies, and forms.
AWARD WINNERS
50 YEAR CLUB MEMBERS
Celebrating Accomplishments
Celebrating Career Milestones
BANKER OF THE YEAR Marty L. Davis Murphy-Wall State Bank and Trust Company Pinckneyville
Tom Broeckling First National Bank of Steeleville
VOLUNTEER OF THE YEAR Dave Brandon Hickory Point Bank & Trust Decatur
Lyle Ince Community State Bank Geneseo
HONORARY LIFETIME MEMBERSHIP Kevin L. Olson Grundy Bank Morris
Howard Jaffe American Bankers Association
COMMUNITY SERVICE AWARD Bank of Farmington Beardstown Savings, s.b. The Bradford National Bank of Greenville
CENTENNIAL AWARD First State Bank of Campbell Hill OSB Community Bank (fka Ottawa Savings Bank)
Marilyn Wente First National Bank of Steeleville
ILLINOIS BANKERS PAC AWARD Murphy-Wall State Bank and Trust Company
VOLUNTEER BOARDS & COMMITTEES Influencing the Direction of the Industry
197 115 Illinois bankers influencing and serving on a board or committee to steer the direction of the association into the future.
Illinois banks and industry vendors represented
19
Boards & Committees
BOARDS Future Leaders Alliance Illinois Bankers Board of Directors Illinois Bankers Business Services Illinois Bankers Education Services Illinois Bankers PAC Illinois Bankers Board of Trustees COMMITTEES Agricultural Advisory Committee Annual Conference Committee Associate Member Committee Audit and Finance Committee Communications and Marketing Committee Compliance Division Advisory Committee Fintech Committee Government Relations Committee Human Resources Committee Illinois Bankers Scholarship Committee Membership Committee Technology and Operations Committee Women in Banking Committee
2021
YEAR
in REVIEW
PROFESSIONAL EDUCATION AND TRAINING Creating Brilliant and Successful Employees
“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.”
2,724 874 3,942 315 583 CONFERENCES ATTENDEES
SEMINARS ATTENDEES
WEBINARS PURCHASED
FORUM SESSIONS
SCHOOL SESSIONS
Pele
51 FUTURE LEADERS ALLIANCE The Next Generation of Leaders
FLA REUNION AT IBA’S WOMEN IN BANKING CONFERENCE
FLA CLASS OF 2021 GRADUATION DAY!
FLA CLASS OF 2022 CELEBRATING THE CHALLENGE COURSE
FLA CLASS OF 2022 LEADERSHIP DISCUSSION
FLA CLASS OF 2022 TOGETHER AT LAST!
NOTHING IS MORE FUN THAN THE HUMAN SPIDER WEB!
CLASS OF 2022 LEADER PANELISTS DISCUSSION
HITTING THE LINKS AT THE IBA FALL GOLF OUTING
IBA SPRING GOLF OUTING Bethany Shaw (FLA Board Chair – Class of 2009) Trent Cox (FLA Board Member - Class of 2017) Andrew Butts (FLA Immediate Past Chair - Class of 2017) Cassie Mattson (FLA Manager)
A BALANCING ACT FLA Class of 2022 learning hands-on approaches to teamwork and collaboration skills
ZOOMIES FOREVER FLA Class of 2022 were all smiles after completing their first session.
2021
YEAR
in REVIEW
IBA COMPLIANCE CONNECTION AT GOTOIBA.COM The Go-To Source for Compliance
218 Enrollment is open all year for IBA member employees at GOTOIBA.com
429
Compliance Program Attendees Spring Law Review Compliance Conference Bank Counsel Conference Compliance Connection Updates
Compliance questions received by the IBA’s Legal Team with answers published to the 4,000+ compliance Q&As library.
1,087 IBA Members enrolled in the IBA Compliance Connection program FREE to all member banks.
73 2,700+ 5.27% Financial Institutions
Covered Lives
12-Year Average Increase
35+ 10+ 50+
Financial Institutions
2,800+ 200+ 32 Job Postings
Financial Institution Clients
State Bankers Association Partners FOLLOW US
Search Illinois Bankers Association
1209
2862
1436
367
Employee Benefit Coverages
Financial Institution Commercial Coverages
2021
YEAR
in REVIEW
ADVOCACY & ILLNOIS BANKERS PAC Influencing the Direction of the Industry
FEDERAL ADVOCACY
• Successfully removed a harmful IRS bank customer account reporting requirement. • Successfully advocated for a consistent federal regulatory approach to CRA reform. • Supported House passage of the SAFE Banking Act. If passed by the Senate, it will provide legal and regulatory protections for banks servicing cannabis businesses. • Returned to Washington, D.C. with IBA leadership for the first time since the pandemic began.
STATE ADVOCACY
• Introduced and passed IBA-initiated legislation to provide banks with greater flexibility and less regulatory red tape when temporarily closing branches and offices. • Defeated a Pritzker administration proposal to create a state-run, public “Green Bank” to fund climate and energy projects. • Successfully advocated for bank-friendly changes to Illinois’ unclaimed property law, including clarifying rules for time deposits and establishing an examination threshold for national banks and thrifts. • Supported legislation expanding Illinois’ electronic notarization law, including establishing safety and security guidelines. • Supported legislation to renew and expand Illinois’ affordable housing tax credit programs.
ROCK STAR FINANCIAL INSTITUTIONS
American Community Bank & Trust Bank & Trust Company Cornerstone National Bank & Trust Company Farmers & Mechanics Bank First National Bank of Steeleville First State Bank (Mendota) Grundy Bank Murphy-Wall State Bank and Trust Company Philo Exchange Bank SENB Bank State Bank of Bement Town and Country Bank
FAIR SHARE FINANCIAL INSTITUTIONS
Amalgamated Bank of Chicago Busey Bank Central Bank Illinois CIBC Community Bank of Elmhurst DeWitt Savings Bank Farmers & Merchants State Bank of Bushnell First Bank of Manhattan First Mid Bank & Trust First Midwest Bank First National Bank of Waterloo First Security Trust and Savings Bank First State Bank of Campbell Hill First State Bank (Monticello) Forest Park National Bank & Trust Company Holcomb Bank Iroquois Farmers State Bank Iroquois Federal Savings & Loan Association LincolnWay Community Bank Marion County Savings Bank Midland States Bank Millennium Bank NorthSide Community Bank Peoples National Bank, N.A. Prospect Bank Quad City Bank and Trust Company Republic Bank of Chicago Security National Bank Security Savings Bank Solutions Bank Sterling Bank Stillman BancCorp N.A. The Bradford National Bank The Leaders Bank THE VILLAGE BANK Washington Savings Bank
$247,873 PAC Dollars Raised
CONTRIBUTORS FINANCIAL INSTITUTIONS
Bank of Belleville Bankers’ Bank Blackhawk Bank & Trust Camp Grove State Bank Carrollton Bank Catlin Bank Central Bank of St. Louis Citizens Community Bank Community Savings Bank First Bank of Highland Park First Eagle Bank First Federal Savings Bank of Champaign-Urbana First Neighbor Bank, N.A. FNBC Bank and Trust Heartland Bank and Trust Company Hickory Point Bank & Trust Home State Bank, N.A. Hoyne Savings Bank INB, National Association Lisle Savings Bank Municipal Trust & Savings Bank OSB Community Bank PNC Bank, N.A. Royal Savings Bank Sauk Valley Bank & Trust Company SouthernTrust Bank Tempo Bank The Clay City Banking Company The Fairfield National Bank TIB - The Independent BankersBank U.S. Bank N.A. Union Federal Savings and Loan Association Wintrust Bank, N.A.
FAIR SHARE ASSOCIATE MEMBERS
Ameren Illinois Ascensus, Inc. Backbase USA Inc bancare, inc BITS, LLC Evolv Floodplain Consultants, Inc. Green Check Verified IntraFI Network LRS Mills Marketing NFP Executive Benefits
Noonan & Lieberman, Ltd. Paymerang LLC Scott & Kraus Shield Compliance Sullivan Auctioneers, LLC Virtual Innovation, Inc. Wolf & Company P.C.
SPONSORS
Bankers’ Bank Performance Trust
PLATINUM CONTRIBUTORS Micah Bartlett Christopher Barton Erich Bloxdorf Thomas Broeckling Gerald Fitzgerald Jr. Randy Hultgren Linda Koch Robert Koopman Kevin Olson Rick Parks Matthew Sitkowski
GOLD CONTRIBUTORS Doretta Alms Bob Anderson Bill Becker Mark Bennett Darl Bollman Peter Brummel Shelly Dowell Cindy Greene Doug Hankes Gary Hemmer J. Michael Holloway Daniel Hollowed Kenneth Kane Brien Leahy Dennis Lutz Thomas MacCarthy David Mehrmann George Obernagel John Pritchard Steven Rosenbaum Doug Sanders Michael Shane Aimee Smith Dan Stein Michael Tenpas Matthew Wilcox
SILVER CONTRIBUTORS Diana Allen Jeffrey Baker Samuel Banks
$166,500
CONTRIBUTED TO STATE, LOCAL, & FEDERAL CANDIDATES AS OF NOV. 30
30% MEMBER BANKS CONTRIBUTED
Jeffrey Boundy Monica Bowe Stan Bradshaw Christopher Breyman David Brozovich Karen Cabrera John Callahan Michael Cassens Patricia Colwell Trent Cox Jeff DeBruin Drew Dethrow Van Dukeman Tom Dunker Robin Elliott Patrick Fitzgerald Steve Fuehne David Gansner Steve Gerstenberger Brian Goebbert Barbara Groskinsky Michelle Gross Brittany Herman Matthew Hladio Brian Hoffman Robert Hoffman Thomas Hornstein Rhonda Houzenga Chuck Hudspeth Karen Jacobus Amanda James Karen Jenson Blake Johnson Jeff Johnson Jeffrey Jones Chip Jorstad Jordan Kaskel Dawn Kelley Rebecca Ketter Stephen King Greg Kistler Megan Knop Kenneth Kruse Gregory Lykins Pam Macha Colin Marnach John Martin Tom McIntire William Metzget Janis Miller Elizabeth Miller Eric Minor Michael Minton Denise Olds Anne Oltmann Elizabeth Otto Shelley Perkins Annette Pickrel Robert Plummer John Powers
Jeffrey Rabenort Amy Randolph Kent Redfern Frank Roth Cassandra Sanford Michael Schasane Nathan Schatte Thomas Schlink Carolyn Settanni Christine Shultz Tom Sloan John J Smith Ashley Speed Daniel Spickard Tamela Squires Debra Stehl Marcia Stratton Bailey Thompson Klay Tiemann David Tyrolt Whitney Valdivia Randy Weatherly Candy Webb Scott Wehrli Scott Weistart Kevin Welch Tiffany White Michael Wickkiser Julie Winterbauer Tracy Young
BRONZE CONTRIBUTORS Jaclyn Aldridge Amos Ayala Dave Boswell Tim Boyce Lacy Brookman Catherine Bryant Christy Buchanan Cliff Bumgarner Mike Bush Andrew Butts Peggy Campbell Michelle Carroll Joe Carty Diann Chamberlain Reece Copeland Dan Cortelyou Mary Curl Jeanne Dalman Marty Davis Sarah Dolan Kelly Dransfeldt John Dudek James Field Kathleen Francque Tom Franzen Chris Funk Jeffrey Furman
Gary Genenbacher Bill Gleason Stefany Gumm Craig Gustafson Dave Haney Ken Hayes Phil Hayes Lori Hedden Larry Helling Herb Henson Craig Hepner Ron Hobson JR Hock Les Hoveln Josh Ishmael Deborah Jemison Lora Kalka Maureen Kelley Kristin King Rich Knebel Mike Leopold Jim Lewis Tami Lowery Rick Mahoney Ryan Martz Randy Matravers Chase Matticks Steve McAuliff Bob Mizeur T.J. Morris Terry Morrow Erick Mueller Dan Nester Tony Nestler Jonathan Noble Courtney Olson Jason Pettit Jennifer Pittman Ron Rapp Pamela Rippelmeyer Kraig Ritter Kevin Rogers Brenda Rupert Debra Scace Mike Schell Janet Schmitz Joy Schrieber Rob Schwartz Pamela Sharar-Stoppell Bob Stroh, Jr. Don Swartzbaugh Phil Talley Martin Tasch Bruce Uchtman Mark Vance Chris Vandeventer Adam Walsh
Sales 2.0:
Accelerating Agile Banking with Process Automation
Financial services institutions have been met with a host of obstacles in recent years. Between the credit losses endured from the pandemic, the rise of digital-only banks, fintech challengers with no-interest business models, and the historically low-interest rates muting revenues, all financial intermediaries are juggling more than ever before. To tackle these obstacles, banks and credit unions are leaning into automation, AI, and bankingas-a-service (BaaS) to support agile innovation. These agile banking initiatives also are creating an environment where teams can work more cohesively to build a tailored customer experience — one that relies on sophisticated processes that are attractively hands-off. This is sales 2.0. Sales are no longer segmented into one department. Everyone must think and act in a sales mindset to keep customers engaged, anticipate needs, and distinguish services from competitors. Digital transformation initiatives that hook in AI, analytics at scale, and business process management (BPM) are enabling institutions to sync that sales mentality with their entire organization. A major component of this undertaking relies on process • 16 •
• January-February 2022
by Sam Biardo, Founder and CEO of Technology Advisors, Inc. automation. Process automation is essentially what it sounds like. It’s the act of automating and standardizing repeatable business procedures, and banks and credit unions are employing it to cut costs and make sales and CX (customer experience) more proactive. The concept of process automation ties into larger digital transformation goals, and its applications may be a saving grace for banks on the edge.
Nearly There, But Not Quite
While the journey towards agility is wellintentioned, most banks aren’t yet finding it wholly successful. The problem lies in the approach. Digital transformation must facilitate a complete makeover of how teams work and how they think about working. Successful agile innovation demands organization, planning, scalable technology, and— perhaps most importantly—an engineering culture. The people who should lead that cultural shift aren’t who you might think.
The heart of agility doesn’t come from the executives, but rather from the everyday employees working in the call centers, sales, HR, and customerfacing roles. These individuals are acutely aware of the inner workings of their positions. They are the ones who should decide what can be delivered, as quickly as possible, based on their resources. Institutions must, however, still encourage the development of agile skillsets from the top down by getting senior-level leadership to be more hands-on in supporting changes and removing barriers to agility. These managers must shift their mentality from supervising employees to empowering them, and they may need help to do it. The transition demands the right technology tools and a partner who can train managers in agile practices. Once one agile team is successful, the goal is to extend agile teams across the organization. With a focus on analyzing and improving customer value streams, the entire culture will begin to transition. And the outcome of that shift can be monumental. Banks with agile cultures are much faster at introducing new products and services. Just look at some of the use cases. One U.S.-based financial services company reduced the cost of product development by 40% and cut the time it took to introduce new features by 55% using an agile methodology. A leading U.S. mortgage provider was able to roll out new features in 6-8 weeks instead of their past average of 3-6 months. The percentage of customers who adopted those new features rose from 50% to 87% and customer survey ratings rose along with it. So, the question is not “why agile?” but rather “how agile?”. Transitioning to agile processes is useful, if not essential, and the numbers point to one route that expedites its adoption: low code process automation.
Low Code Correlations
Conversations across banking organizations expose some recurring themes. First, that a lack of digital skills is holding back digital transformation. A PwC survey found nearly 80% of bank CEOs saw it as a key challenge. Second, that technology adoption is historically slow at traditional banks. An Oliver Wyman study found these banks take 3-6 months to launch a new feature, while challenger digital banks can do the same in a matter of weeks. Many of these traditional institutions are still using legacy software systems, which also slows down agile initiatives by making it harder to integrate with modern applications. Meanwhile, banks relying on fintech and third-party developers to implement
their desired changes are finding it costly and inefficient. So, what are the options? This is where low code process automation comes onto the scene. As businesses strive for more agile, innovative approaches, the use of low code becomes increasingly attractive. Low code models allow everyday employees to implement agile process automation with fewer hurdles. As a result, applications are developed rapidly, and innovation is democratized. Low code authorizes those who are dubbed “citizen developers” to act as their own automation advocates. Its ease-of-use reduces costs for thirdparty development by putting agile tasks directly into the hands of employees, like sales and service teams. These novice designers don’t need deep technical knowledge to automate because the low code tool provides a visual, drag-and-drop solution for implementing their vision. In turn, digital transformation is kickstarted, and departments share standardized processes amongst themselves. Tackling disruption and standardizing processes from within gives headway to a new sales mentality across the organization. Where are we seeing these processes overlap? How can we use the intelligence we’ve gathered to route every possible opportunity back to sales? And more importantly, how can we do this seamlessly within the customer experience? Low code process automation reduces the cost of change by up to 35% and time-to-market for rapid application development by 40-60%. Banking services like digital loans and accounts can be enabled quickly, as processes that usually take days are suddenly completed in minutes. Low code also lends itself to streamlined, tailored customer experiences. Customers are happier because they are able to complete transactions digitally and instantaneously. Personalized product upsells are unearthed through existing customer data, and intelligent routing keeps those sales opportunities in front of the right representatives. More than existing as a simple tool, low code automation becomes part of the enterprise strategy.
What About the IT Department?
A common concern when initiating low code process automation is the effects on the IT department. Non-technical users and IT teams don’t always speak the same language and they may have their own ideas about what a successful internal process should look like. While implementing low code automation January-February 2022 •
• 17 •
is an important piece of the agile puzzle, it’s not something that should completely discount IT. In fact, it presents an opportunity for alignment between these two types of users that can aid innovation. To make it work, the enterprise must establish clear success KPIs (key performance indicators) that are defined in a way that makes sense to both parties. Policies that set guidelines for creating processes will help IT feel they are keeping control while encouraging the business users to introduce their ideas. There must be a clear indication of who will govern applications and which frameworks are approved to create them. The IT staff retains responsibility for security, system administration, and any complicated integrations that come into the digital transformation process. With citizen developers working within the defined rules of agile development, IT is actually freed up to focus on larger, more complex undertakings that further the digital transformation initiative. Common goals bridge collaboration between the two departments and keep the lines of communication open.
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• January-February 2022
Tomorrow’s Banking
As digital transformation looms large over financial institutions, the strategy for doing it effectively leaves question marks. Which technologies are essential to agile banking? What challenges do we need to overcome to compete with neobanks and bolster our BaaS model? How can we build processes that simplify work but are easily adapted for agile growth? One thing is for certain. Now is the time to breathe new life into sales and CX and it must be done with effective, agile digital transformation. The banking experience of tomorrow is already here, along with an expectation of personalized offerings and instantaneous transactions. The approach to these changes must happen holistically, and low code process automation can act as a key to accelerating it. About the author: As Founder and CEO of Technology Advisors, Inc., Sam Biardo, provides creative solutions to solve unique technology problems. In 1991, he left academics to start Technology Advisors with the goal of helping customers improve sales, marketing, and customer service. TAI has since grown to a digital transformation company that strategizes the deployment of low-code solutions. Sam sits on the advisory boards of many CRM companies, is co-host of a monthly CRM talk show, and continues his research on streamlining the software delivery model. Twitter: @SamBiardo, LinkedIn: linkedin.com/in/sambiardo.
January-February 2022 •
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Banks Navigate Surging Deposits, Tepid Loan Activity Since COVID-19
By Carl White, Senior Vice President of the Supervision, Credit and Learning Division, Federal Reserve Bank of St. Louis
According to the Conference of State Bank Supervisors’ 2019 National Survey of Community Banks, the main challenge for community banks was the availability and cost of funding. Interest rates had recently risen, increasing the cost of deposits and prompting more reliance on wholesale funding. Slightly more than one-third of surveyed bankers said the cost of funds was the factor most likely to influence future profitability, ahead of loan demand, operating costs, loan rates, and regulatory costs. The availability of core deposits was a persistent problem exacerbated by a proliferation of new entrants and technologies into the banking system.
SOURCE: FFIEC Reports of Condition and Income (call reports).
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• January-February 2022
Then came COVID-19 and a rush of deposits. The influx in early 2020 can be traced to companies drawing down credit lines, the distribution of federal emergency stimulus funds, and a slowdown in consumer spending. Although deposit growth has recently slowed as the economy has improved and consumers have resumed spending, many banks remain flush with low-cost funding at a time when loan demand remains tepid and returns on other investment opportunities remain low.
A COVID-Fueled Deposit Surge The turnaround in deposit growth has occurred among banks of all sizes. In the year before the pandemic, total deposits increased 4.7% at all U.S. banks. In 2020, they increased more than 20%.
The increase in total deposits in 2020 at all U.S. banks was driven primarily by a doubling of dollars in transaction accounts; non-transaction accounts rose a more modest 6%. In the first half of 2021, deposit growth slowed considerably to 5.4%. Absent from any unusual circumstances, year-over-year growth in 2021 should be closer to 2019’s increase. Deposit trends at Illinois banks followed a similar pattern. In 2020, transaction and non-transaction deposits increased substantially more than they did in 2019. While growth in transaction deposits at Illinois banks lagged compared to their national peers, the increase in non-transaction deposits at Illinois banks outpaced that of peers. Thus far in 2021, transaction deposits have continued to grow at well above an average pace, while non-transaction deposit growth has slowed somewhat.
Deposit Deployment Challenges Although the inflow of deposits in a period of nearzero interest rates has led to a dramatic reduction in banks’ funding costs, it also has led to several challenges. Loan demand has not kept up with the increase in deposits, causing the industry’s loan-todeposit ratio to sink from about 80% at year-end 2019 to 63% in mid-2021. Illinois banks have followed a similar trajectory. The loan-todeposit ratio fell from 72% at year-end 2019 to 61% at mid-year 2021.
Patience Advised As seen during the last financial crisis, the increase in low-cost funding incentivized institutions to deploy excess liquidity into riskier asset classes or loan types. Just as a liquidity shortage posed a significant challenge to banks in 2019, it’s not inconceivable that this challenge could reappear in the future. Banks that patiently assess new lending and investment opportunities and avoid unnecessary risks will likely fare better than those that chase yield. Before making any decisions, the appropriate match funding of assets and liabilities and risk management should be at the forefront. About the author: With more than 32 years of experience, Carl White is senior vice president of the Supervision, Credit and Learning Division of the Federal Reserve Bank of St. Louis. White has served as lead instructor and course developer on numerous Fed System training courses. In addition, he served as the central point of contact for the District’s largest state member bank before and during the financial crisis. He and his team were nominated for the District’s President’s Award for Innovation as a result of efforts to implement and enhance off-site loan review and examination processes. White holds a bachelor’s degree with a major in finance from St. Louis University.
Bankers have ways to mitigate the funding glut, such as paying near zero on deposits and buying mortgage-backed securities and other shortterm investments. These strategies are not without risk. Banks also risk losing customers and deposits to competitors if rates offered are significantly less than those of other financial institutions. When loan demand does rebound, the cheapest funding should be made available. Purchasing investment securities in an uncertain environment while providing income also can prove problematic if banks miss lending opportunities because deposits are tied up.
January-February 2022 •
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GSB 2022
HUMAN RESOURCE MANAGEMENT SCHOOL
LINKING HR TO THE BOTTOM-LINE April 4-8, 2022 Fluno Center for Executive Education Madison, Wisonsin
The human resource function directly impacts your bank’s bottom-line results. That’s why HR professionals in financial services require a working knowledge of the business of banking as well as strong talent management and leadership skills. This school is designed specifically for HR professionals in banking and ties together banking and human resource leadership. Expand your knowledge of banking, human resource management and employee performance at this respected school—and establish a network of colleagues to exchange ideas for years to come. Topics are timely and relevant, and may include: • Introduction to the Business of Banking • Aligning Culture and Strategy • Diversity and Inclusion • Negotiating for Success • Building or Refining the HR
Strategic Plan
SCHOLARSHIPS AVAILABLE!
• Compensation Strategy and Best
Practices
• Recruiting and Retaining Top Talent • Building a Culture of Leaders • Change Management • Quantifying HR to the Bottom Line
WHAT’S INCLUDED: • All instructional materials • 5 nights lodging at the Fluno Center or nearby hotel, based on availability and date of
ENROLL TODAY AT GSB.ORG
application
• One evening • Opportunity to network with faculty and fellow students; and, and invitation to join an
alumni-only networking group on LinkedIn
• $350 non-refundable registration fee • Support of the GSB staff and faculty throughout the course
Tuition for the 2022 Human Resource Management School is $3,450.
Sponsored by:
Educating Professionals, Creating Leaders
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• January-February 2022
800-755-6440 | gsb.org
BANKING TODAY IS AGILE.
THANKFULLY, SO ARE OUR ONLINE SEMINARS.
2022 GSB Online Seminar Series Ongoing Throughout the Year Offering a convenient and cost-effective way to participate in educational opportunities, these programs are designed specifically for financial professionals and delivered by some of today’s top
REGISTER AT
GSB.ORG
industry experts. The use of state-of-the-art audio and video technology ensures a quality, interactive learning experience. Relevant, bank-specific topics provide a solid educational value for you and your staff throughout the year.
Educating Professionals, Creating Leaders
January-February 2022 •
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Be Sure Your Clients Understand
HSA Distributions
H
ealth savings accounts (HSAs) continue to be a great way to help offset the rising costs of healthcare. If you have clients who own an HSA, they may have questions about using their HSA money to pay or reimburse themselves for medical expenses that they’ve incurred. Do they understand the tax advantages— and any tax consequences—of HSA distributions? Educating your clients about HSA distributions can help them get the most from their HSA savings.
HSA Distributions May Be Tax-Free An HSA allows your clients who are covered by high deductible health plans (HDHPs) to save on a pretax basis for medical expenses not covered by their health insurance. A key benefit of an HSA is that distributions may be taken out tax-free if used for qualified medical expenses incurred by either
• the HSA owner, • the HSA owner’s spouse (even if the spouse is not HSA-eligible),
• the HSA owner’s dependents, or
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• January-February 2022
• any person that the HSA owner could have claimed as a dependent, except that the person filed a joint return, the person had gross income of $4,300 or more (for 2020), or the HSA owner, or HSA owner’s spouse if filing jointly, could be claimed as a dependent on someone else’s tax return.
Qualified Medical Expenses Are Key Qualified medical expenses must be incurred after the HSA is established and generally must be eligible for the income tax medical and dental expense deduction. Qualified medical expenses include doctor’s fees, prescriptions, and certain dental and vision care (excluding most insurance premiums). IRS Publication 502, Medical and Dental Expenses, provides a detailed list and can be a great resource for your clients when they have questions about what constitutes a qualified medical expense. Note that in 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act repealed the Affordable Care Act’s restriction that nonprescription, over-the-counter medications (other than insulin) have to be prescribed by a physician in order to be a qualified medical expense. HSA owners also should refer to a competent tax advisor or to IRS Publication 969, Health Savings Accounts and Other Tax-Favored Health Plans, for specific details about qualified medical expenses.
Get help with regulatory compliance With Wipfli’s ComplianceHelp, you can: ■ Save time researching and
interpreting regulations ■ Learn how regulatory compliance
news impacts your financial institution ■ Discover what you should focus on
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Connect
ABA Grow
COMMERCIAL LENDING SCHOOLS April 24 –29, 2022
Southern Methodist University | Dallas, TX Thrive
Level up your skills with foundational and advanced programs, each featuring expert faculty, hands-on exercises, banker-to-banker discussion time, and networking opportunities.
REGISTER TODAY aba.com/CLS-IL January-February 2022 •
• 25 •
EVENT HIGHLIGHTS
IBA BANK COUNSEL CONFERENCE The annual IBA Bank Counsel Conference held on December 3 in Chicago is the most prestigious gathering of bank counsel in Illinois. With nearly 170 attendees participating in person and virtually, it was an exceptional day to review Illinois’ banking laws. Thank you to our industry experts for presenting relevant topics and setting the tone for 2022. Save the Date: December 2, 2022, Chicago. FEATURED SESSIONS Illinois Update – Recent Developments in Banking Law • Carolyn Settanni, Executive Vice President and General Counsel, IBA Regulatory Roundtable – Current Legal Issues from the Regulators’ Perspectives • David W. DeCarlo, Deputy General Counsel for Banking, IDFPR • Rachel Grundmeier, Senior Counsel, Fed. Reserve Bank of Chicago • Jerry Savoy, District Counsel, OCC • John J. Schroeder, Regional Director, CFPB • Monica M. Tynan, Regional Counsel, FDIC Maintaining an Ethical Work Environment in the “New Normal” • Stephanie Stewart, Esq., Robinson, Stewart, Montgomery & Doppke, LLC The Future of Digital Mortgages • Monika McCarthy, Managing Director & General Counsel, CrossCheck Compliance LLC • Justin C. Steffen, Esq., Partner, Barack Ferrazzano Financial Institutions Group Commercial Finance Update – Recent Trends in State & Federal Court Decisions • Michael L. Weissman, Esq., Levin Ginsburg Consumer Banking Update – Recent Trends in Consumer Financial Services • Marc P. Franson, Esq., Chapman and Cutler LLP
TESTIMONIALS Great job with the hybrid format! Tech worked well for me and I felt like I was "there." Always a great conference! Looking forward to in person next year! Thank you for another great conference. Top notch. Very professional speakers. Enjoyed this very much.
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• January-February 2022
CHICAGO AREA CHAPTER HOLIDAY BREAKFAST More than 100 IBA members gathered in Lisle at the 38th Annual Chicago Area Chapter Holiday Breakfast. Ray McElroy, Founder of A Ray of Hope Foundation, was a dynamic speaker and really woke up the audience! Additionally, the Chapter officers approved a $5,000 Illinois Bankers PAC donation to cap off a year of critical fundraising.
The 2022 officers are sworn in.
Christopher Barton, Chicago McElroy gave an “uplifting” Area Chapter President presentation!
Special Thanks to Our Sponsors! • Bankers' Bank • BankTalentHQ • BOK Financial Institutions Group
• Charles Vincent George Architects • Federal Home Loan Bank of Chicago • Northland Securities • Plante Moran
Thank you for the generous PAC donation!
• The Consultants, Powered by Illinois Bankers Insurance Services
• UFS, LLC • Wipfli LLP
Reunite your staff with their industry peers by registering at illinois.bank or registrar@illinois.bank.
Featuring these cool cats!
ALYSON VAN HOOSER KEYNOTE SPEAKER AND TRAINER
BRIAN CARTER SPEAKER AND AUTHOR
January-February 2022 •
• 27 •
ON THE MOVE
Champaign
BUSEY BANK Busey Bank recently bolstered its leadership team with the addition of two high-level executives to lead its regional banking and wealth management divisions. Willie Mayberry takes on the role of Executive Vice President and President of Regional Banking, overseeing the bank’s client facing sales teams and relationships managers across the footprint. This includes Commercial Banking, Wealth Management, Retail and Treasury Management. Jeff Burgess joined Busey as Executive Vice President and President of Busey Wealth Management. Burgess is responsible for the oversight and execution of the daily operations, vision and strategy for the wealth management team.
Mayberry
Burgess
Mayberry joins Busey Bank from PNC, where he served as Executive Vice President and Director of Strategy and Planning for the commercial bank. In that role, he focused on strategies to enhance growth, profitability and innovation to meet client needs and expand the bank’s product offerings. He is an alum of Leadership Atlanta, one of the oldest and most revered leadership programs in the nation and was a student athlete at Lamar University in • 28 •
Beaumont, Texas, where he earned his bachelor’s degree in business administration with a concentration in accounting.
Bachelor’s Degree in Business. He completed the Graduate School of Banking at the University of Wisconsin-Madison in 2000.
Burgess, a graduate of Vanderbilt University in Nashville, most recently served as President of Commerce Brokerage Services, Inc. Previously, he also was Director of Business Development for the east region of Commerce Trust Company after serving as Group Vice President of Sales Operations for Fisher Investments in Woodside, Calif. In 2015, he was named to the St. Louis Business Journal’s prestigious 40 Under 40 list and graduated from Leadership St. Louis, one of the most highly respected leadership development programs in the nation.
Decatur
Bushnell
FARMERS & MERCHANTS STATE BANK Long-time employee Donald Swartzbaugh retired from the bank at the end of 2021. Don started at Farmers & Merchants State Bank in June 1981 as a loan officer and ended his career as Senior Vice President/Secondary Markets. Don’s 40-year career has long been defined by his exemplary dedication to the bank, where he has earned the loyalty of customers and community members, alike. Originally from and still residing in rural Marietta, Don graduated from BushnellPrairie City High Swartzbaugh School and Western Illinois University with a
• January-February 2022
TOWN AND COUNTRY BANK Town and Country Bank is pleased to welcome Brian Beube as its latest Commercial Banking Officer. Beube will work closely with businesses in Macon County by operating out of Town and Country Bank’s Decatur location. Brian attended the University of Illinois Springfield, where he earned a Bachelor of Science degree in Business Management. He later attended Lincoln Christian University, earning a Master of Arts degree in Organizational Leadership. With more than 20 years of experience in banking, Beube is enthusiastic about applying his knowledge and expanding on his expertise with Town and Country Bank’s Commercial Banking team.
Beube
Gietl
Deanna Gietl has joined its growing Treasury Management team as Treasury Management Sales Officer, in which she will work closely with businesses throughout Macon and McLean counties and Central Illinois. Gietl graduated from NianticHarristown High School before pursuing a lifelong career in banking. Deanna deepens the knowledge of the Treasury
Management team by joining Town and Country Bank with over 20 years of experience in the industry.
Mackinaw
FIRST SECURITY BANK
Dan Schopp was promoted as of October 1, 2021, to President & CEO of First Security Bank. He has Schopp been with the bank for 16 years as the Senior Lending Officer and has been in banking for 27 years in Central Illinois.
Mattoon
FIRST MID BANK & TRUST First Mid Bank & Trust is pleased to announce Brian Gibson as their new SVP Corporate Community Gibson Development Officer. Gibson previously held the role of SVP Community Bank President. In this newly created role, Gibson will be responsible for maturing and monitoring progress towards First Mid's community development initiatives. Gibson has nearly 30 years’ experience in the banking industry and currently holds the senior leadership position for First Mid Bank & Trust in the Fairview Heights market, with direct
responsibility for all commercial banking activities. He attended Belleville Township East and graduated from Southern Illinois University Carbondale, where he was a four-year member of the Salukis baseball program.
Springfield
TOWN AND COUNTRY BANK John DeFreitas has been promoted to Vice President, Commercial Banking Officer in Springfield. DeFreitas Based out of the MacArthur Boulevard location, DeFreitas will work with local businesses in Sangamon County by assisting them with their financial needs. DeFreitas graduated from the Graduate School of Banking at the University of Wisconsin in August of 2019. He also received an Executive Leadership Certificate from the Wisconsin School of Business. With more than 20 years of experience in banking, DeFreitas is excited to continue applying his knowledge and grow in his new position with the expanding Commercial Banking team.
Nolen
Town and Country Bank is elated to welcome Jude Nolen to its mortgage division, Town
and Country Banc Mortgage Services, Inc. Nolen will serve as a Mortgage Loan Originator in Springfield, assisting homebuyers throughout Sangamon County and Central Illinois. Nolen attended Webster University in Saint Louis, MO, where he studied communications. With over 15 years of experience in the mortgage industry, both on the operations and sales side, Jude understands the challenges that can arise for clients who are purchasing a new home or refinancing an existing loan. Marc Perry, Human Health and Performance Contract (HHPC) Manager for Artemis Government Perry Task/ Collaboration Agreements at KBR, Inc., in Houston, Texas, has been appointed to the Board of Directors of Town and Country Financial Corporation (OTC Pink: TWCF), the parent company of Town and Country Bank, effective September 30, 2021. As a member of the Board, Mr. Perry also will serve on the Board’s Audit and Asset Liability Management Committees.
January-February 2022 •
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WELCOME NEW ASSOCIATE MEMBERS (as of 10/07/2021) Essent Guaranty 2 Radnor Corporate Ctr Radnor, PA 19087-4514 www.essent.us
Finlytica Corporation 1111 N Plaza Dr Schaumburg, IL 60173-6021 www.finlytica.ai/
Essent provides Private Mortgage Insurance and is a credit risk partner to all types of financial institutions.
Finlytica is an out-of-the-box advanced analytics solution that helps banks grow their business quickly and cost-effectively through improved data insights. Their Advanced Banking Analytics Solution delivers a consolidated view of data along with pre-built machine learning models and visualizations to deliver key predictive insights into customer attrition, personalized marketing, BSA and AML, customer experience, and operations.
Connect with Barbie Hahn at barbie. hahn@essent.us or 877-569-6547
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• January-February 2022
NEW BANK MEMBER Peoples Bank of Kankakee County PO Box 350 Bourbonnais, IL 60914
When your bank’s a member, you’re a member!
Connect with Supreet Singh at ssingh@pksi.com or 847-250-9191
MEMBER NEWS ASSOCIATE MEMBER NEWS Bankers’ Bank acts as Placement Agent on subordinated debt offering for Schaumburg Bancshares, Inc. Bankers’ Bank, a leading correspondent bank for community banks in the Midwest, is excited to announce Schaumburg, Illinois based Schaumburg Bancshares, Inc., the holding company for Heritage Bank of Schaumburg, successfully completed their $3 million subordinated debt offering on September 24, 2021. Bankers’ Bank acted as the exclusive Placement Agent for this offering. Schiff Hardin LLP of Chicago, IL produced the legal documentation associated with this issue. The tenyear notes pay a fixed rate of interest of 4.25% for the first seven years, then pay a floating rate of threemonth SOFR plus a spread of 325 basis points. Schaumburg Bancshares plans to use the net proceeds from this offering to pay off existing debt and for other general corporate purposes. Main Street, Inc. Announces Jeff Gleason as Chief Financial Officer (CFO) Main Street, Inc., a leading provider of data-driven print and communication solutions to community financial institutions across the nation, is pleased to announce Jeff Gleason as our Chief Financial Officer (CFO). As CFO, Jeff joins the Leadership Team and will be responsible for leading and directing all accounting and corporate finance, overseeing tax, managing financial audits and product inventory as well as lending strategic insights towards diversifying the company for long-term growth for our Main Street Checks, Onovative and Ecommerce divisions. Prior to joining Main Street, Jeff served as Chief Financial Officer for Food Sales East, Insight Card Services and Amsher Collection Services, Inc. He was responsible for develop-
ing and implementing all accounting functions, including increasing EBITDA, financial reporting, budgets, cost reduction solutions, profitability and valuation models. He is a strategic change agent with more than 20 years of experience in accounting and finance. Jeff holds his CPA and is a graduate of Mississippi College for his bachelor's degree and University of Alabama Birmingham for his MBA. Manatt Adds Antitrust Litigator to Growing Roster of Chicago-Based Professionals Manatt, Phelps & Phillips, LLP, announced that antitrust and litigation Partner Stephen D. Libowsky has joined the firm in its Chicago office. A trusted business advisor with experience across a wide range of industries, Libowsky guides clients through the complexities of antitrust and competition issues in litigation, regulatory and transactional matters. Libowsky will work across a broad range of critical industries, including health care, automobile, agribusiness (including cannabis), energy, entertainment and media, life sciences/pharmaceuticals, music, sports, and technology. His practice focuses on joint ventures and operating arrangements, mergers, affiliations, reimbursement matters, peer review, managed care and ancillary businesses alleged to involve monopoly leveraging. Additionally, Libowsky will help clients navigate deals through the U.S. Department of Justice Antitrust Division, the Federal Trade Commission and other competition agencies in the United States and across the globe. Libowsky’s antitrust work includes grand jury and internal investigations; relationships with competitors; and distribution, pricing and unfair competition matters. He has tried antitrust cases to verdict for
clients as both a plaintiff and as a defendant, and in addition to handling transactions and resolving disputes, he has successfully arbitrated numerous cases to decision before three-member arbitration panels. As an active member of his community, Libowsky maintains a significant pro bono practice, which regularly involves many of today’s most pressing civil rights and liberties issues. He previously served as President of the Public Interest Law Initiative and has been on its Board of Directors for more than 25 years. Steve has earned numerous recognitions for his pro bono work, including the Edward Lewis Award from the Chicago Bar Association and awards from the Seventh Circuit Court of Appeals, the District Court for the Northern District of Illinois, the Illinois State Bar Association, Access Living and others. Olsen Palmer Ranked the #1 Bank M&A Advisory Firm Olsen Palmer is pleased to announce the firm has been ranked as the #1 community bank M&A advisory firm nationwide according to S&P Global, based on the total number of community bank whole-bank sell-side M&A transactions advised upon since January 1, 2020. “We are equally humbled and pleased by this ranking as it confirms our consistent ability to help our clients realize their strategic objectives across changing market conditions,” said Managing Partner Christopher Olsen. “We intentionally operate a unique model that combines the full M&A advisory expertise of a traditional investment banking firm with the agility, creativity, and independence of a specialized firm. We are privileged to work with and for exceptional community bank managers and directors who value this approach and our thoughtful advice.”
January-February 2022 •
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NEWS & NOTES Morris Community YMCA Gift from Grundy Bank
The Morris Community YMCA’s Capital Campaign, which is raising funds to develop a new 50,000-square-foot YMCA and healthcare center adjacent to Morris Grade School, received a major boost thanks to the announcement this week of a generous $250,000 gift from Grundy Bank. For more than a decade, the Morris Community YMCA has been serving residents in Grundy County by offering programs in the areas of youth development, healthy living, and social responsibility. To further grow its impact in the community, the Y announced plans in 2018 for the development of a new full-facility in partnership with Morris Hospital & Healthcare Centers. While the YMCA hopes to open this new facility within the next several years, the size, scope, and timing will ultimately be determined by the generosity of the community in support of this project. “We are so grateful for Grundy Bank’s generous support of the YMCA,” said Chief Operating Officer Missy Durkin. “Grundy Bank has a long history of supporting initiatives in our community, and has been an invaluable partner of the Y since we first opened our doors in 2015 on Wauponsee Street. We are humbled by the Bank’s amazing generosity and continued partnership,” added Durkin.
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Grundy Bank’s $250,000 gift will fund both the Y’s Capital Campaign and provide ongoing scholarship support through the creation of The Grundy Bank/Ron Wohlwend Childhood Development Fund. This endowed fund, named in honor of the late Ron Wohlwend who served as Grundy Bank’s president and chief executive officer for 18 years and honorary chairman of the Morris YMCA's Capital Campaign before his passing earlier this year, will be used to provide assistance for children in need, helping to ensure that no child will be turned away from the Morris YMCA. “Grundy Bank is proud to support the YMCA’s Capital Campaign,” said Grundy Bank President and CEO Kevin Olson. “Like so many Grundy County residents, we are anxious to see a full-facility YMCA in our community. The Y will be a wonderful amenity for local residents of all ages, and we are very excited to help make this vision a reality,” added Olson. “Furthermore, we are honored and humbled to work with the YMCA to create an endowment in Ron Wohlwend’s honor. Ron was a servant leader in every sense of the word, working tirelessly each day for the betterment of Morris and Grundy County. Grundy Bank is proud to carry on Ron’s work and cement his legacy in our community.” A branch of the Greater Joliet Area YMCA, the Morris Community YMCA brings families closer together, encourages good health, and fosters connections through fitness, sports, fun and shared interests. Through its financial assistance and scholarship program, the YMCA works to fulfill its mission of ensuring that its programs are available to everyone and no one is turned away due to the inability to pay.
• January-February 2022
SENB Bank Ranks No. 2677 on the 2021 Inc. 5000
Inc. magazine today that SENB Bank is No. 2677 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000. The late SENB Bank President Dan Daly commented on the award prior to his passing in December. “I am very proud that SENB Bank is being recognized as one of the fastestgrowing companies in the United States. It is due to the outstanding efforts of the SENB employees that this recognition has become reality. We remain committed to our customers, our communities, and our employees. We look forward to future success!” Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median threeyear growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, those companies added more than 610,000 jobs over the past three years. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc., which is now available on newsstands. “The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”
IN MEMORY OF Daniel P. Daly Daniel Patrick Daly passed away unexpectedly on Monday, December 20 at his home. He was born on November 30, 1956, in Peoria, Illinois, son of John J. and Mary S. (Hibser) Daly. He married his lifelong sweetheart, Sherry Lynn O’Neill, on July 5, 1980, in Peoria, IL. She survives. Also, surviving are his children, Maggie (Clark) Halstead of Virginia Beach, VA, Bridget Daly of Norfolk, VA, Maureen (Robert) Smith III of Bloomington, IN, and Patrick Daly of Peoria. He had 6 grandchildren,
Donald Schaack Donald Ray Schaack passed away September 1 at the age of 84. He lived an amazing life filled with family, friends, community, and of course, love. He was born in Percy, IL to Devona and Arnold Schaack and raised in Steeleville, IL, where he made the first of many life-long friends. A devoted Lutheran, Don attended Valparaiso University where he met his wife, Wilma Jean Bartelt. Willie and Don started their love for each other,
Joel Salk Joel I. Salk passed away peacefully at home on July 16 with his wife Lorabelle (nee Mayerson), children Scott (Diane), Andy, and Ellen by his side. He also is survived by his grandchildren Ben Garfin, Ari Garfin, Sasha Salk, Edie Salk, and Henry Garfin. Joel was born in Chicago on July 6, 1930, the son of Mildred (nee Jaffe) and Charles Salk. He grew up in the Austin neighborhood and delighted in talking about his days on the Austin High School basketball team
Elizabeth, Catherine, Edmund and Mary Halstead and Bobby IV and Chloe Smith; two brothers, Michael (Sally) of Moline, IL, and Robert (Denise) of Davenport, FL; his favorite sister, Mary Jo (William) Murphy of Bloomington, IL; two sisters-in-law, Jayne (Joel) Van Ness of West Peoria, IL, and Peggy O’Neill of West Peoria, IL; and his mother-in-law Ruth O’Neill. Dan had 14 nieces and nephews and 9 great-nieces and nephews. Dan was President and CEO of SENB Bank, serving the Quad Cities Illinois-Iowa metropolitan area. He was elected Chair of the Illinois Bankers Association (IBA) in 2018. He served on the IBA Board since 2009. Over the last 30 years, Daly served in executive roles with several financial institutions
prior to joining SENB Bank. He was the Founding President and Chief Executive Officer of First Capital Bank, which opened its doors for business in 1996, becoming the first new bank chartered in Peoria, Illinois, in more than 27 years. First Capital Bank's assets grew from $5.3 million at inception to over $254 million in six years. First Capital Bank was acquired by First Busey Corp. in 2004 and Daly served as a Regional President for Busey Bank following this transaction. Daly is a 1974 graduate of Spalding Institute and a 1977 graduate of Bradley University with a BS in Accounting. A certified public accountant, he focused his career on the financial services industry, beginning as an auditor and consultant with KPMG Peat Marwick in the late 1970s.
and of travel, with a somewhat secretive trip to Cuba in 1959, “chaperoned” by Willie’s older sister. They married in Walla Walla, WA later that year. They settled in Mascoutah, IL and raised three daughters. Don began what would become a long career at the First National Bank of Mascoutah. He started as a teller and eventually served as President, Director and Trust Officer until the bank ultimately merged with Magna Bank, NA (now Regions Bank.) He served as Senior VP until his retirement nearly 40 years later. To say that Don was an active member of his community would be a spectacular understatement. He was a long-time member of the Mascoutah
Chamber of Commerce and Mascoutah Lions Club, serving as President of each of these organizations. Don chaired the Gateway East Jr. Achievement Board and was a member of the Belleville United Way Board, Mascoutah Development Committee, School Board, School District Treasurer, and served as City Treasurer. He was a Deacon at Zion Lutheran Church and as a young man also served as an US Air Force Reserve Officer. He served as President of the St Clair/Monroe County Bankers Federation, and as Director of the Illinois Bankers Association, and, not surprisingly, was a Mascoutah “Person of the Year.”
where he was known as "The Big JS." He attended the University of Illinois in Champaign for one year, and then transferred to Roosevelt University in Chicago where he graduated in 1952. Joel partnered with his dear uncle, Harold Jaffe, to form Jaffe Commercial Finance Company in Chicago Heights. Eventually, recognizing it was becoming increasingly challenging to compete with the banking industry, and without any experience in banking, he acquired River Oaks Bank and Trust in Calumet City. He spearheaded growth that, fifteen years later, attracted The Exchange National Bank to acquire River Oaks. In 1991, Joel, in part to partner with his son Andy, returned
to community banking by acquiring First Eagle Bank in the western suburbs. A new headquarters was built in Chicago's burgeoning West Loop and the bank recently celebrated its 30-year anniversary. Joel would continue going to work every day until the start of the pandemic. While Joel loved his work, it paled in comparison to his love of family. He was a devoted son to his mother Mildred Jaffe Salk (he called her twice a day for 40 years), who passed away in 2017 at age 112. He was also exceptionally close to her four brothers, Uncles Bernard (Goldie), Elmer (Hazel), Harold (Billie), and Dorman (Shirley) Jaffe, as well his father's sister, his Aunt Edith Salk.
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NEWS & NOTES IBA's Vice Chair Betsy Johnson Recognized
Though a selfdescribed “banker by accident,” Betsy Johnson embodies many of the exemplary traits community banks desire in their leaders — selflessness, a desire to develop staff and tireless commitment to the communities she serves.
Johnson, president and CEO of the Forreston, Ill.,-based Solutions Bank, is being recognized as one of BankBeat magazine’s 2021 “Outstanding Women in Banking.” Under Johnson’s leadership, the nearly $316 million Solutions Bank acquired Poplar Grove State Bank, Poplar Grove, Ill., in 2020, expanding the bank’s existing market. Solutions Bank is now acquiring the $120 million Durand State Bank, Durand, Ill., which is expected to be completed in 2021. Once complete, the merger will expand Solutions Bank’s branch footprint to Winnebago County by adding two offices. The merger will increase Solutions Bank’s assets to approximately $470 million.
As a leader, Johnson stresses the importance of understanding and respecting differing opinions and is aware that the culture she fosters is not as evident in other organizations. Her leadership spans both state and national organizations, including serving as vice chair of the Illinois Bankers Association Executive Committee, and the Graduate School of Banking-Madison’s Bank Advisory Board. She was recently appointed to the FDIC Advisory Committee on Community Banking and is on multiple committees in her local communities. Johnson’s initial taste for banking came in 1981 as a teenager in her hometown of Elkhorn, Wis. Despite the challenges of the day, Johnson said she enjoyed community banking. Marriage took her to northern Illinois, where she spent the next decade performing general office duties for a manufacturing company. “I loved manufacturing because it was always challenging,” she said. “And that’s the thing about banking today; it’s not boring.” Johnson’s interest in banking was rekindled in 1996 when she saw an open proof operator position at Forreston State Bank. The position exposed her to human resources,
payroll, regulation reporting and audit processing. She also answered the phone, which gave her a deep understanding of how crucial a receptionist is to the success of a bank. “They are the voice of the company,” she noted. A top priority for Johnson, who was named president and CEO in December 2018, is community involvement, work she finds personally and professionally rewarding. She also has relished the opportunity to become a mentor. Her leadership goals include watching people develop in their careers, watching the banks grow and come together through the merger, and “to be able to continue to support our communities and keep up to date with the services that our customers are demanding,” she said. Johnson has embarked on her impressive career while raising her two now grown children — Morgan and Michael — with her husband Tom. Though work responsibilities can sometimes feel more pressing than family time, she said her family has respect for and supports her career. “I can handle whatever comes my way.”
Centennial Award Presented to Anchor State Bank
The staff at Anchor State Bank accepted their Centennial Club award from IBA’s Julie Winterbauer and Mary Curl (not pictured). From left: Kamey Jones, Ashley Hacker, President & CEO Jim Eckert (holding the award), and Chris Krider. This award was originally presented virtually by IBA President & CEO Randy Hultgren. It was great to finally be able to present the award in person — congratulations, Anchor State Bank!
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Tap into the resources and programs offered by our Preferred Vendors. Get started by connecting with Brian Hoffman at bhoffman@illinois.bank or 217-789-9340.
PREFERRED VENDOR
January-February 2022 •
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WINDSOR ADVANTAGE’S Q&A CORNER
SBA Notes of Interest By Connor Mulvey, Windsor Advantage
flow. Many have focused on 2019 versus 2020 in this analysis.
Post-COVID and SBA Underwriting Today
2. What impact has COVID and the Delta Variant had on the business?
SBA Underwriting has changed since COVID and as a result, many lenders are wondering what is prudent lending in the eyes of the US Small Business Administration. We have received a few questions on how best to approach SBA borrowers today.
Analysis today must focus on management’s ability to adjust and compensate for any reduction in revenue, supply chain management or staffing considerations. Even some of the most stable businesses have been impacted. We encourage you to discuss any restrictions that have impacted the borrower’s cost projections, access to supplies or inventory. The SBA has a COVID questionnaire that you should continue to utilize, especially with the increased uptick in infections.
1. What areas of underwriting does the SBA consider relevant today versus two years ago? In your credit memo, you must address the impact any other loans (PPP, EIDL) could have on the cash
3. What industries have experienced the greatest negative impact from COVID? • • • • • • • •
Event Planners Live Venues Fitness Centers Day Cares Spas & Salons Office Furniture Full-Service Restaurants, Bars Pet Boarding
4. What industries have had limited negative impact from COVID? • • • • •
Dentists Medical Practices Pharmacies Auto Repair Gas Stations & Convenience Stores
sary r e v i n n A Fifth
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5. What industries have had the greatest success? • • • • • • • • • •
Professional Services Insurance Funeral Homes with crematoriums Grocery Stores / Liquor Stores IT Services Construction/Landscaping Veterinarians Amazon Storefronts Home Healthcare HVAC & Plumbing
Post COVID, underwriting requires more communication with your borrower than ever. You must evaluate how they have managed the stress resulting from COVID. Spend time with them and understand how they have survived. You will have fewer problems in 2022. Windsor Advantage is the nation’s largest SBA Lender Service Provider and assists lenders nationwide in processing, closing, servicing and liquidations. For more information, please contact Connor Mulvey, Vice President– Business Development Windsor Advantage, LLC, 444 N Wells St., Suite 201, Chicago, IL 60654 P: 312-585-6596 C: 708.408.1820
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EVENTS CALENDAR
Visit our online Calendar of Events for full event descriptions and delivery methods
Visit https://my.illinois.bank/Education-Events/Upcoming-Programs
SEMINARS, CONFERENCES & FORUMS
JANUARY
11 DEI Speaker Series, Session 1 (Next Sessions January 18, 25, February 1, 8) 11 Letters of Credit 19 Loan Structure, Documentation, and Compliance Training 25 Hot Topics in Compliance – Springfield/Hybrid 27 Hot Topics in Compliance – Oak Brook
FEBRUARY
8 Branch Leadership, Session 1 – Springfield/Hybrid (Next Sessions April, August, October) 9 Service Excellence: WOWing the Customer – Springfield/Hybrid 10 Key Ratio Analysis 15 CEO Forum 17 Retail Banking Forum, Session 1 (Next Sessions June, September) 23 Breaking Into Banking 101: Fundamentals of Commercial Banking
MARCH 3-4 9 10 15-16
The ONE Conference – East Peoria Call Report Preparation – Springfield Call Report Preparation – Oak Brook Coaching Essentials – Springfield/ Hybrid 17 Credit Analysis Basics – Springfield/ Hybrid 18 Credit Analysis Basics – Oak Brook 23 Touring ACH Rules Update – Springfield/Hybrid
24 29
Touring ACH Rules Update – Oak Brook Economic Investment Day – Springfield 30-31 BSA Fundamentals – Springfield/Hybrid
ONCOURSE LEARNING WEBINARS
JANUARY 5 5 6
Protecting Your Salaried-Exempt Status Basics of Banking: An Overview Best-Ever Compliance Checklists for Consumer Loans 7 6 PowerPoint Tricks for Stellar Presentations 10 15 Behaviors That Make Working with You Difficult 11 You’ve Been Served: Best Practices in Processing Subpoenas, 11 Garnishments and IRS Tax Levies 12 CRA Nuts & Bolts - Five Steps to Pass the Exam 13 Social Media Compliance and Best Practices 19 The Right of Setoff 20 Compliance Management 26 Basic Real Estate Loan Documentation 27 Creating the Right ERM Program for YOUR Community Bank 31 CRE Appraisals: Regulations and the Review Process
FEBRUARY
2 Top Ten Loan Documentation Mistakes and How to Avoid Them 2 Reg E Compliance - Five Best Practices for Handling Disputes
7 Introduction to Consumer Lending 8 Excel Explained: Creating Interactive
Spreadsheets 22 Beneficial Ownership - Update
GSB ONLINE SEMINARS
JANUARY 19-20
The Business of Banking
ABA ONLINE TRAINING COURSES
JANUARY 1 10 10 18 24 24 24 31 31
The Banking Industry Introduction to Mortgage Lending Marketing in Banking Introduction to Agricultural Lending Analyzing Bank Performance Bank Lines of Business Managing Funding, Liquidity and Capital Building Customer Relationships Money and Banking
FEBRUARY 7 14 21
Commercial Lending Marketing Planning IRA Online Institute
MARCH 7 13 21 21
Consumer Lending General Accounting Legal Foundations in Banking Managing the Bank’s Investment Portfolio 21 Marketing Management
ADVERTISING INDEX
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American Bankers Association
202-663-5000
www.aba.com
Bankers’ Bank (Wisconsin)
800-388-5550
www.bankersbank.com
Graduate School of Banking
608-243-1945
www.gsb.org
LKCS
815-223-0391
www.lk-cs.com
MIB – Midwest Independent BankersBank
800-347-4642
www.mibanc.com
Inside Front Cover
Tech Creative
847-655-3400
www.techadv.com
18
Wipfli LLP
800-486-3454
www.wipfli.com
25
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25 Back Cover 22-23 19
THE LAST PAGE
IBA Staff Meeting
T
he last month of the year is a time to reflect on all things accomplished and set goals for the new year. In December, the IBA staff held its annual Holiday Staff Meeting & Par-tay! We shared new and creative perspectives on how to serve our diverse membership and build our leadership
skills. Our brainstorming group sessions created a foundation to formulate the IBA’s strategic plan to be unveiled in mid2022. Our guest speakers for the day were Donna Flynn, BankTalentHQ Career Coach, and Steve Thomas.
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