Illinois Banker Magazine | May-June 2022

The Official Publication of the Illinois Bankers Association illinois.bank

May - June 2022

6 Strategies for Leveraging Your Financial Literacy Program also in this issue: Diversity Recruiting 2021 Bank & Credit Union Rankings ADDRESS SERVICE REQUESTED ILLINOIS BANKERS ASSOCIATION 3201 WEST WHITE OAKS DRIVE, SUITE 400 SPRINGFIELD, IL 62704

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May-June 2022 • Vol. 107 / No. 3 • illinois.bank

TABLE OF CONTENTS

8

26 DEPARTMENTS 5

Messages from the C-Suite

6

Compliance Corner

28 Event Highlights 30 On the Move 32 Member News

18

13

18

32 Associate Members News 35 Preferred Vendors 36 Ad Index

FEATURES

38 Events Calendar 39 The Last Page

8 Diversity Recruiting - Recommitting, Reimagining and Refocusing Your Workforce Diversity Strategy 13 6 Strategies for Leveraging Your Financial Literacy Program 18 Research & Analysis 2021 Bank & Credit Union Rankings

Our Mission: Advocacy. Education.

Industry Resource...for all Illinois bankers.

Our Vision: Connecting Bankers.

Advancing Banking.® Our Core Values: The Illinois Bankers Association will place our members’ interests first, be responsive to their needs, and provide them with the highest level of professionalism and service. The IBA staff is the Association’s greatest asset.

We will conduct ourselves with integrity and respect. We will work together as a team, share information, build upon our strengths, embrace new ideas, and recognize and celebrate accomplishments.

OFFICERS AND EXECUTIVE COMMITTEE MEMBERS Michelle Gross Chair State Bank of Bement

Betsy Johnson Chair-Elect Solutions Bank, Forreston

Thomas Chamberlain Vice Chair Iroquois Federal Savings & Loan, Danville

Anthony Nestler Treasurer Hickory Point Bank and Trust Co., Decatur

T.J. Burge Member-at-Large Community Partners Savings Bank, Salem

BOARD OF DIRECTORS REGION 1

REGION 4

Joan HeggenMcMahon U.S. Bank, Chicago

Scott Bland First Neighbor Bank, Toledo

Frank Pettaway The Northern Trust Company, Chicago

Anthony Nestler Hickory Point Bank and Trust, Decatur

REGION 2

REGION 5

Quint Harmon Pioneer State Bank, Earlville

Matthew Smith First Mid Bank & Trust, Mattoon

Gary Collins Old Second National Bank, Aurora

T.J. Burge Community Partners Savings Bank, Salem

James Huiskamp Blackhawk Bank and Trust, Milan

Courtney Olson First Bank of Highland Park

Richard Knebel The Bradford National Bank of Greenville

Richard Mahoney First Midwest Bank, Chicago

Bethany Shaw Peoples National Bank (Future Leaders Alliance Board Chair / non-voting member)

REGION 3

AT-LARGE

Lawrence Horvath Heartland Bank and Trust, Bloomington

Gustavus Bahr PNC Bank, N.A., Chicago

Rick Parks First National Bank of Waterloo

Tyler Rouse First Federal Savings Bank of ChampaignUrbana

Dane Cleven Community Savings Bank, Chicago

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• May-June 2022

Amy Randolph First Busey Corporation, Champaign

Executive Administration

Government Relations

Randy Hultgren, President & CEO

Ben Jackson, Executive Vice President

Erich Bloxdorf, Executive Vice President & COO

Aimee Smith, Assistant Vice President

Mary Curl, Executive Assistant & HR Manager

Matt Imburgia, Director

Pam Macha, Springfield Office Coordinator

Marketing and Member Relations

Finance and Administration Mark Bennett, CPA, CFO & Executive Vice President

Julie Winterbauer, Senior Vice President Tammy Squires, Vice President, Data & Digital Marketing Robin Lane, Director, Associate Membership

Marie South, Financial Assistant

Tim Robinson, Director, Bank Relations

Legal and Compliance

Linda Koch, Manager, Member/ Business Relations

Carolyn Settanni, Executive Vice President & General Counsel Carly Berard, Senior Counsel

Nick Sladek, Administrative Assistant

Randy Hultgren Secretary Illinois Bankers Association

Pamela Sharar-Stoppel Wintrust Financial Corporation, Wheaton

Two Offices to Serve You! Springfield Office: 800-783-2265 • Chicago Office: 800-878-2265 To connect with our staff, use this email format: firstinitiallastname@illinois.bank

Michael Schasane, Compliance Counsel

C. Brant Ahrens Immediate Past Chair CIBC, Chicago

James Hannon First Security Trust and Savings Bank, Elmwood Park

Steven Rosenbaum Hoyne Savings Bank, Chicago

ILLINOIS BANKERS ASSOCIATION STAFF DIRECTORY

Marcia Stratton, CPA, Director

Megan Collins Member-at-Large Bank of America, Chicago

Jeff Fauver Catlin Bank

Sarah Cowan, Membership Assistant Illinois Bankers Business Services, Inc.

Maddison Harner, Manager, Marketing & Digital Communications Illinois Bankers Education Services, Inc. Callan Stapleton, CAE, President Lyndee Fein, Director, Education & Conferences Denise Perez, Director, Education & Training Rachel Selvaggio, Director, Forums & Future Leaders Alliance Debbie Jemison, CAE, Director, Financial Literacy Amy Sale, Education Assistant Illinois Bankers Group Insurance Trust Erich Bloxdorf, Plan Administrator Mike Mahorney, Senior Trust Advisor Hillary Meyers, Trust Manager

Brian Hoffman, President Adam Walsh, Vice President, Insurance Services

Editorial Office 3201 West White Oaks Drive Ste. 400 Springfield, IL 62704 217-789-9340 www.illinois.bank With the exception of official announcements, the Illinois Bankers Association disclaims all responsibility for opinions expressed and statements made in articles published in Illinois Banker. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is provided with the understanding that the publisher is not engaged in rendering legal or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Illinois Banker (ISSN 0019-185X) is published bi-monthly and is available at a cost of $45 per year for members and $90 per year for nonmembers. Regular issue single copy price is $8.50. Postmaster, send address change to Illinois Bankers Association, 3201 W. White Oaks Drive, Ste. 400, Springfield, IL 62704. News items from members of the Illinois Bankers Association are invited and are due on the first of the month preceding publication. © Copyright 2021 by Illinois Bankers Association (unless individual articles list copyright). Reproduction of any material in the Illinois Banker is strictly prohibited without written permission of the publisher.

MESSAGES FROM THE C-SUITE Chair, Illinois Bankers Association The One Conference and Econominc Investment Day

Michelle Gross

Executive Vice President/ COO and ISO State Bank of Bement

were two great IBA events that I loved participating in these past couple of months. The One Conference was filled with fantastic sessions where I learned more from an operational standpoint while honing valuable leadership skills. The IBA’s education team does a great job of finding relevant sessions. The highlight of The ONE was the graduation of 24 Future Leaders Alliance class of 2022 students!! The smiles on their faces and the comradery I witnessed took me back to my FLA days.

What a great program! Consider sending a member of your team next year!

During my enrollment in FLA, I was hooked when I first attended “Lobby Day,” now

Economic Investment Day. I truly felt we made a difference telling our stories and still feel that way today. I believe that legislators need to hear from us, the bankers. We need to educate them on the decisions they are making and how they can have unintended consequences that can hurt our customers.

Our Government Relations team is topnotch and successfully worked during EID to remove card issuer-related provisions from HB 1091. THANK YOU to all who helped and sent letters to your legislators after the IBA sent a “Call to Action.”

I invite you to engage, grow and network during our upcoming premier event, the Annual Conference! I hope to see you all there on June 6-9, 2022, in Springfield. I am really looking forward to it!

President & CEO, Illinois Bankers Association Banking on our Future

Randy Hultgren

Leaving a lasting impact on the rewarding industry we love is a worthy goal.

The service and support you provide to your customers will reverberate for years.

Preparing future generations to thrive in banking will ensure that your customers will continue to benefit from bankers’ guidance for decades. The ripple effects of your commitment today to financial literacy, scholarships, diversity in banking, and training of future leaders, is a powerful legacy.

Your Illinois Bankers Association wants to partner with you to prepare all young people in Illinois to understand money and finance and to spark an early interest in banking. We have so many opportunities! With a very small investment of time and money, your bank can bring financial literacy tools to students in your

communities through the Stock Market Game or Banzai. We need you to be the conduit to your schools for these proven financial literacy curricula! The IBA also offers scholarships for young people entering or currently enrolled in higher education programs which will launch their banking careers. Join us in our efforts to reach out to every community in Illinois and let all young people know they have fantastic opportunities in banking. And finally, we ask you to identify your next leadership pool by enrolling a banker in the Future Leaders Alliance, a resultsdriven, 14-month leadership program that trains your best emerging bankers to succeed.

You have so much to give! Would you join us in the important work of guaranteeing banking’s future? You will never regret leaving a legacy.

May-June 2022 •

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COMPLIANCE CORNER The IBA Law Department

QUESTION

What is the correct way to open a deposit account for a minor? Should we open an account under the “Uniform Gifts to Minors Act,” with an adult acting as a custodian for the account and the minor prevented from accessing the account funds until they reach 18 or 21 years of age? Or should we open the account for the minor with their parent as a joint owner?

ANSWER There is more than one way to open an account for a minor in Illinois, and the best option depends on your customer’s intentions for the account, including whether their intent is for the minor to access the account funds.

As discussed in more detail below, and at your customer’s discretion, you may open a custodial account under the Illinois Uniform Transfers to Minors Act (UTMA) or you may open an account in the minor’s name — with or without their parent (or another adult) as a joint owner.

UTMA Accounts Illinois UTMA accounts are custodial accounts that allow funds to be set aside for a minor while restricting the minor’s use of the funds. Unlike ordinary accounts, UTMA accounts must be designated in the name of the minor’s account custodian followed by the words

“as a custodian for .......... (name of minor) under the Illinois Uniform Transfers to Minors Act,” and this language must be used for custodial property to be transferred into an UTMA account. Such transfers are irrevocable, as “the custodial property is indefeasibly vested in the minor.”

UTMA accounts terminate when the minor reaches the age of majority, which may be 18 or 21 years of age, depending on the type of UTMA account. UTMA accounts also may be for the benefit of only one minor, and only one person can be designated as custodian, whereas a minor account can have one or more authorized signers.

Minor Accounts The Illinois Banking Act expressly authorizes state banks to accept deposits made by minors and open accounts in their names,

and a bank’s rules and regulations concerning an account opened in the name of a minor are binding on them as if they were of full age and legal capacity. A minor account functions like an ordinary account opened for an adult, and it is possible for a minor to hold an account individually, or in joint ownership with another party, such as a parent.

Note that the Illinois Banking Act’s authorization to accept deposits from minors has not been tested in court with respect to deposit account features that could be considered credit-related, such as overdraft and right of setoff provisions. To ensure that your bank can enforce any overdraft and offset provisions for a minor’s deposit account, it may be advisable to ask the minor’s parent to join the account as a joint owner.

About the IBA Law Department Our IBA Law Department provides many resources to help our bank members meet their compliance challenges, including a dedicated compliance website (www.GoToIBA.com). We also publish a free weekly e-newsletter highlighting the latest regulatory developments, select recent Q&As, and other useful information – let us know if you want to subscribe!

Note: This information does not constitute legal advice. You should consult bank counsel for legal advice, even if the facts are similar to those discussed above.

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• May-June 2022

QUESTION

We were hoping to get some clarification on changes to the Banking Emergencies Act that became effective 1/1/2022. (1) If we close an office but leave our drive-up open during the office’s hours, are we required to receive an emergency proclamation from the IDFPR and notify them of our closing? (2) If we are granted a proclamation, do we still need to notify the IDFPR when we close? (3) If we believe an emergency exists and close without a proclamation, can we provide notice to the IDFPR afterwards? (4) Are we allowed to close for more than forty-eight hours without a proclamation from the IDFPR? (5) Is there somewhere we can find all of the IDFPR’s emergency proclamations?

ANSWER (1) The IDFPR’s Emergency Proclamation Request form states that “no Emergency Proclamation is required for a closure of an office if that office has an attached or adjacent drive-up facility and that facility remained or will remain open for hours at least as long as the office’s lobby hours.”

Consequently, we do not believe you are required to receive an emergency proclamation or provide notice of closing if you close an office but leave its drive-up open for at least as long as your office’s lobby hours.

(2) The Banking Emergencies Act requires banks closing due to an emergency to notify the IDFPR, regardless of whether the closure is authorized pursuant to an emergency proclamation or by bank officers. This notice must be provided as promptly as conditions will permit and by any means available.

(3) A bank closing an office must provide notice to the IDFPR as promptly as conditions will permit and by any means available.

Provided that you are meeting this standard, we believe you may provide notice after you have closed.

(4) Banks closing without a proclamation must receive prior approval from the IDFPR before remaining closed for more than forty-eight consecutive hours.

(5) We are not aware of a webpage or central location where the IDFPR’s Division of Banking posts its emergency proclamations. In the past, it has published emergency proclamations on its website (www.idfpr.com/banking. asp) as news releases (www.idfpr. com/News/latestnews.asp).

QUESTION

Does the Illinois Electronic Fund Transfer Act (EFTA) require us to include the logos of the ATM networks we participate in on our ATMs?

ANSWER No, we do not believe that the Illinois EFTA requires you to place the logos of the networks you participate in on your ATMs, provided that you comply with the federal EFTA requirements. However, the networks may require such signage as part of your agreements with them.

The Illinois EFTA contains a deemer provision providing that compliant with the federal EFTA’s requirements will be deemed to be compliance with the Illinois

EFTA’s requirements. The IDFPR has interpreted this provision to mean that compliance with the federal EFTA provides a “safe harbor alternative” from all of the Illinois EFTA’s requirements. Because the federal EFTA does not require banks to place the logos of the networks they participate in on their ATMs, we do not believe the Illinois EFTA would require you to do so either — provided that your ATMs are otherwise in compliance with the federal EFTA.

However, the publicly-available Mastercard Rules provide that the “Mastercard, Maestro, and Cirrus Marks must be displayed on an ATM Terminal.” Similarly, Visa requires that its Visa ATM and Plus marks be displayed on all ATMs that accept Visa cards and Plusenabled cards. Consequently, we recommend reviewing the service agreements and rules for the ATM networks in which your bank participates for any ATM signage requirements.

May-June 2022 •

•7•

Diversity Recruiting:

Recommitting, reimagining and refocusing your workforce diversity strategy Companies who are looking to diversify their workforce are finding that just following the Equal Employment Opportunity regulations, or EEO, federal laws is not enough.

Companies need to move past just focusing on a quota, and create a diverse recruiting strategy to diversify their workforce. Having employees of many different backgrounds, with many different skill sets, can be advantageous for a company. And for growth industries that are seeing more competition, such as financial institutions, recruiting should be about driving top candidates regardless of their cultural background or gender.

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• May-June 2022

The first step in the process of acquiring a more diverse workforce is making a diversity plan.

Step back and take a look at who you have working for you right now. Who or what is missing? Try to fill vacant positions from within first, if at all possible. Are certain skills or people underrepresented? Are you a global company?

If so, you may want to add a more global scope with new hires. Once you have a solid idea of what you do and don’t have, you can begin the recruiting process. This is when you also should make sure that hiring managers are trained and involved in the recruitment of new employees.

Now is the time to ask if your company culture really promotes diversity. This should be more than just meeting EEO regulations. The most

important thing to remember is that marketing your company as diverse, just like recruiting new employees, is an ongoing process. Being constantly involved in cultural diversification of your organization is the only way to show potential hires that you have more than a passing interest in them to fill a quota.

Make the job description more than a description.

Regardless of cultural background, a top-tier employee is unlikely to pay much attention to an online job posting if he or she is not compelled by the job or company. Describe the cultural make-up of your organization. Don’t just present a list of necessary skills and requirements for the position; instead, show your job seekers the potential that the job holds. Make them aware of what they will do on a day-to-day basis, and, if they stay with the company, what they have to look forward to.

Show a potential employee what your company is about.

Have a clear, concise diversity statement that ties into the vision and strategy of your organization; don’t make it seem like you’re trying to meet a quota. Stand by this diversity statement and make it prominent on your websites and advertisements. Stress the importance of diversity, both in the actual words, and the way the words are said.

Finding a diverse, top-tier employee is only half the battle.

The interview process comes next. Be aware that when it comes to desirable employees, they are usually interviewing you as much as you are interviewing them. The point of a job interview should not be simply to assess a potential hire’s competency, but to see if the challenges that you are offering are relevant to their previous work, and if the employee’s individual skills, characteristics, and life experience will help him or her perform better in the workplace. The candidate must earn

Use recruiting tools that are targeted to minority talent.

Online job boards, like jobs. localjobnetwork.com and diversityjobs.com, can promote your job openings specifically to underrepresented groups. Additionally, connect with professional organizations that focus on the demographics of candidates you seek.

Join professional networks to source potential job candidates and exhibit at career fairs that target a diverse group of candidates looking for jobs.

the job and must want the job just as badly as you want to offer it to him or her.

The significance of diversity in the workplace is sometimes overlooked; this means that top-tier hires can get lost in the mix, and their talents and experience get lost as well. It’s imperative to push forward, even after hiring a top-tier employee; don’t just stop at one. Treat recruitment just like anything else: an ongoing, dynamic process.

Authors:

BankTalentHQ is the premier talent management site for financial industry careers, working to provide a niche platform for job seekers and employers in the financial industry to connect, grow and succeed. Visit us at banktalenthq.com.

Circa is a SaaS-based diversity recruitment and OFCCP HR compliance technology solution company. Any jobs placed on BTHQ are automatically distributed to Circa's network of 15,500+ community-based organizations including women, minorities, individuals with disabilities, veterans, LGBTQIA, older workers and many more.

May-June 2022 •

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• May-June 2022

STRATEGIC PLANNING FOR 2022:

It’s Time to Rev Up

We have all been traveling down a pretty rough road lately. But U.S. business and the banking industry, in particular, have soldiered on through the pandemic and other challenges. We bankers learned how to do business remotely, processed billions of dollars in PPP loans, and modified countless loans to pandemic-affected borrowers. To say the least, bankers have performed very well through the tumult of the past two years. As Winston Churchill once said, it has been “a time to dare and endure.”

Since the pandemic began, the banking industry has been working in a crisis mode, and, to a certain degree, strategy has taken a back seat. Basically, bankers have been operating more reactively than proactively. But it’s time for community bankers to get back in the driver’s seat and plan strategically for the future. And that means they will need to address a myriad of challenging questions in their strategic planning process. Here are a few questions that bankers need to consider when planning for 2022 and beyond: What are your bank’s historical strengths and weaknesses and has the pandemic affected these strengths and weaknesses for better or worse?

Has the pandemic created new strengths and weaknesses for your bank?

Fintech: Beat them or join them?

Is your bank far enough along the technology spectrum to execute your strategic plan?

What Covid-19 era operational processes need to be retained, revised, or eliminated?

What is your bank’s strategy to attract and retain talented employees in an environment that will more than likely be heavily oriented toward remote work?

A good place to jump start your 2022 strategic planning process is to take your existing strategic plan and revisit the plan’s strategic goals, objectives and financial performance. Where did you shine and where were you short? Try to separate out those goals and objectives that were derailed by the pandemic versus the goals and objectives that missed the mark for other reasons. This initial analysis will quickly cut through some of the pandemic-related noise inherent in your bank’s 2020 and 2021 results. In turn, it also will allow your planning team to not only efficiently address those areas in which past performance needs to be improved, but also identify those goals and objectives that may no longer be appropriate for your 2022 strategic plan. Don’t be surprised if your 2022 list of goals and objectives looks a lot different than your existing plan – it probably should.

Strategic planning is the most important function for which a senior management team is responsible.

Covid-19 knocked strategic planning off its pedestal for a while, but now that strategic planning reprieve is over. The future belongs to those community banks that can successfully create a winning strategic plan and communicate and execute that plan through talented employees with technology-driven efficiency.

Artisan Advisors has many years of experience developing and implementing strategic plans for community-based banks. Having been past bank presidents, CEOs, CFOs and board members ourselves, we have a unique perspective on what it takes to define, create, and fully implement successful strategic plans. Strategic planning is more than just a “fill in the blanks” exercise – a lot more.

We approach each strategic assignment with a commitment to explore your bank’s possibilities using a logical, data-driven method specific to your institution. Should you desire to discuss Artisan Advisors’ strategic planning services in more detail, please contact Jim Adkins at jadkins@artisan-advisors.com.

Learn more about Artisan Advisors: www.Artisan-Advisors.com Phone: 244-633-2100 Email: info@artisan-advisors.com

May-June 2022 •

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Premier Events JUNE 6-9

AUGUST 24-25

SEPTEMBER 13-14

ANNUAL CONFERENCE Crowne Plaza Springfield, IL

AG BANKING CONFERENCE Crowne Plaza Springfield, IL

WOMEN IN BANKING CONFERENCE Crowne Plaza Springfield, IL

SEPTEMBER 29

OCTOBER 6

OCTOBER 18

FALL GOLF OUTING Pekin Country Club Pekin, IL

BANKTECH CONFERENCE Chicago Marriott Southwest Burr Ridge, IL

FALL COMPLIANCE CONFERENCE The Regency Conference Center, O’Fallon, IL

OCTOBER 20-21

NOVEMBER 3

DECEMBER 1

WASHINGTON LEADERSHIP VISIT Washington, DC

MIDWEST BANK LEADERS CONFERENCE Gleacher Center Chicago, IL

CHICAGO AREA CHAPTER HOLIDAY BREAKFAST Sheraton Lisle Naperville Hotel Lisle, IL

DECEMBER 2

MARCH 2-3, 2023

SPRING 2023

BANK COUNSEL CONFERENCE Location TBA Chicago, IL

THE ONE CONFERENCE Embassy Suites East Peoria, IL

ECONOMIC INVESTMENT DAY Springfield, IL

SPRING 2023

MAY 12, 2023

SPRING 2023

WOMEN & ALLIES LEADERSHIP SYMPOSIUM

COMPLIANCE CONFERENCE Hyatt Regency Lisle Lisle, IL

SPRING GOLF OUTING St. Clair Country Club Belleville, IL

OTHER PROGRAMS Seminars Webinars Forums Schools Leadership Training Conferences

REGISTRATION OPTIONS Credit Card, Check or Invoice

illinois.bank 217-789-9340 E

registrar@illinois.bank

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Dates and locations are subject to change.

Rev. 5/12/2022

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• May-June 2022

6 Strategies for

Leveraging Your Financial Literacy Program

by Onovative Marketing Team

As a trusted community advisor, banks are a valuable resource to raise awareness and encourage financial action through financial literacy programs. Not only will financial literacy programs help your account holders make wise financial decisions and foster goodwill but also result in more profitable account holders. Studies show that financially literate consumers are more likely to be engaged across multiple products resulting in both greater profitability and product utilization for your bank.

With 55% of consumers looking to their financial institution as their primary resource for financial literacy, it’s a no brainer to incorporate financial literacy examples into your overall marketing strategy. Download our Marketing Communications Calendar for a full list of seasonal topics and events to ensure your financial literacy communications across channels are timely and relevant to your audience. To get you started on your financial literacy program, here are

six key strategies to help you incorporate financial literacy topics into your overall marketing plan.

1. Leverage Email Communications Existing account holders are much more likely to open your emails because of your ongoing relationship with them. Sharing financial literacy topics with your account holders via email is ideal to strengthen your relationships and position your financial institution as a helpful resource when it comes to all financial topics. Here are a couple of ways to incorporate financial literacy into your email communications: NEWSLETTERS: Add a regular financial literacy section to an existing e-newsletter. In each edition, share advice on a different topic such as budgeting, saving, debt management, home buying, or online/mobile banking updates.

Don’t have an e-newsletter? Consider launching a quarterly e-newsletter to share updates and information with your account holders.

May-June 2022 •

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PRODUCT EDUCATION: Incorporate relevant and helpful financial literacy information into your email product offers. Position your product as a resource to help them achieve their financial goals and remind them of the benefits of partnering with your bank or their financial needs. Link back to your website where your account holders can access more information about the benefits of your offer to further establish trust.

2. Expand Your Social Media Content

means of communication to show account holders you truly care about their financial well-being.

POSTCARDS: When it comes to financial literacy topics, you can incorporate helpful bite-size information into your postcard communications.

HELOC postcards as part of an overall campaign are a great example of educating your account holders on leveraging their home equity as a smart way to borrow cash while also promoting your financial institution’s offer.

Social media is an easy way to stay connected with your audience on a regular basis with platforms they already use every day. Engaging your followers via social media is a powerful tool that can allow your financial institution to drive brand awareness, foster relationships, position yourself as a thought leader in your community, and ultimately obtain new relationships. Use relevant hashtags to ensure your posts get maximum visibility. Here are a few tactics to leverage on social media:

IMAGES: Utilize relevant, eye-catching images to boost your financial literacy posts. Our team has created social designs to support your financial literacy efforts throughout the year. Download and modify them at onovativebanking.com/credit_ union_and_bank_social_media_examples.

RESOURCES: Sharing helpful tips and resources on your social media accounts from trusted industry peers enhances your financial literacy efforts. Post resources on a variety of financial literacy topics and differentiate your shareable materials to include statistics, reports, worksheets, podcasts, books, games, etc. to appeal to a wider audience.

VIDEOS: Launch a video series on various financial literacy topics to share tips and tricks that most interest your followers. Add a personal touch to your video strategy by leveraging your internal subject matter experts to share financial literacy advice as part of your video series. Or if you don’t have the time or resources to create custom video content, there are numerous videos online to utilize for different consumer segments. Check out the Making Cents: Financial Literacy Educational Videos designed for students from PBS.

3. Send Direct Mail When you don’t have email addresses or your open rates aren’t up to par, direct mail is a great way to communicate with your account holders. Going the extra mile to share financial literacy topics and resources through the physical mailbox is an effective • 14 •

• May-June 2022

LETTERS: Sending a direct mail letter is a great channel when you have more to say to your target audience. You can clearly communicate products that are timely and relevant, explain the benefits of the product, and share the specific details for how your products and services will help your account holders manage their finances more effectively. For example, send a letter to all your account holders who do not currently have a savings account and highlight the benefits of opening one with your financial institution. Share savings tips and give real life success stories of how your account holders have been able to use their savings accounts for their financial wellbeing. Visit our letter template library to download examples: onovativebanking.com/ letter_templates_for_banks_and_credit_unions

4. Host Events If the past few years have taught us anything, it’s that people are looking for real connection. Invite people to engage with your financial institution and foster deeper connection by hosting financial literacy events throughout the year. Not only will these events give your community the opportunity to connect with your brand on a personal level, but it will establish your financial institution as a resource and thought leader while also boosting traffic in your branches.

Here are a few ideas: EDUCATIONAL CLASSES: Offer classes focusing on key topics your account holders have expressed interest in learning more about. Consider starting with a budgeting class where you facilitate the steps to create a budget and share the benefits of your savings programs to appeal to a broad audience. To keep it flexible, you also can offer a virtual class or short recordings for convenience.

LUNCH & LEARN EVENTS: Invite your account holders for lunch at your branch or a designated community location while you dive into a specific financial topic relevant to your community and audience. Here are two topics that are popular right now: Home Buying: Invite a local realtor to speak alongside your financial institution to discuss your market, promote your mortgage or HELOC offers, and educate attendees on the application process.

Be sure to take the opportunity to ask them where they are in their home buying journey to send helpful resources and communications post-event depending on where they are in the process.

Financial Fraud: With fraud being an ongoing challenge, educating your account holders, especially senior citizens, about popular scams is extremely valuable. Share tips for how to avoid becoming a victim of financial fraud and next steps to take if they become a victim of identity theft. Refer to the ABA Safe Banking for Seniors program for presentation templates, activity sheets and more: www.aba. com/advocacy/community-programs/ safe-banking-for-seniors

5. Get Involved in the Community Look for creative ways to be a financial literacy advocate in your community. Finding these opportunities allows your financial institution to establish a positive reputation in your community, strengthen existing relationships and ultimately obtain new ones. Here are two ideas to get you started: SCHOOLS: Make a connection with your future generation of account holders by getting involved with your local school systems. Develop relationships with school administrators and seek opportunities to be an educational speaker on financial literacy topics to equip students with good financial habits and skills. Consider hosting savings events or competitions to teach younger students about the benefits of saving money and promote youth savings accounts. Offer classes to high school students on

financial planning, budgeting, and loan applications to prepare them for how to responsibly manage their expenses after graduation.

PARTNERS: Connect with your local Chamber of Commerce to share helpful resources for local business owners. Forge relationships with local real estate offices to share resources for home buyers and establish your financial institution as their preferred mortgage provider.

6. Make It Fun Regardless of age, it’s always easier to learn and retain information when it is memorable and fun. When you deliver your messages, look for ways to make it exciting and relevant to your audience. Here are a few of our favorite examples: QUIZ: DoSomething.org, the largest organization for young people and social change, launched a nationwide financial literacy campaign that teaches young people how to make and save money by inviting them to answer five amusing financial questions. Check out their fun quiz and promotional video.

GAMIFICATION: Games are a popular and legitimate way to teach students of all ages useful skills and concepts. For something like financial literacy education that might be dull if taught in another format, it can really keep your audience engaged and interested. Check out financial literacy game ideas for all ages at www.commonsense.org/education/ top-picks/best-business-money-and-financeliteracy-games

Get Started Today!

Remember, the more your account holders understand personal finance, the more engaged they will become with your bank. To successfully execute these six strategies, you will need to educate your account holders about financial literacy topics year-round.

Core iQ can help you easily execute your communications using automation by leveraging your data to build unique audiences. This will empower you to build personalized and relevant communications to targeted audiences that help you retain existing account holders and acquire new ones across multiple products.

Ready to learn how Core iQ can help you seamlessly execute your financial literacy program strategies and drive results for your financial institution? Book a personalized demo with us today. Learn more at onovativebanking.com May-June 2022 •

• 15 •

De-Risking the Lending Process Risk can be a good thing when it comes to personally expanding your horizons or trying something new — but not when you’re originating loans and working with confidential information. Yet, numerous risks still exist in loan origination, especially for those who use manual, legacy tools.

That’s why investing in secure, cloud-based software that proactively mitigates risk is so crucial. In loan origination, derisking the lending process means: Minimizing errors in data collection and document preparation Creating consistency across applicants applying for similar loans Centralizing information in one place for all stakeholders Prioritizing compliance with more reliable, repeatable processes and procedures Improving credit assessment abilities with the right tools and data sources

The 4 Biggest Risks in Loan Origination Spotting the potential risks in loan origination is not always easy because they often start as minor inconveniences.

Look out for: 1. Data silos. Many lenders purchase different tools for different jobs, resulting in disparate systems that are difficult to connect. This requires employees to manually transfer information, creating multiple handoffs that are prone to human error.

2. Security vulnerabilities. Personal information is necessary for loan origination, but every new document and piece of information creates added risk. When lenders forgo secure data transfer capabilities that go directly to the recipient (inherent in SaaS software), they create multi-step data exchanges that add unnecessary touchpoints to an already risky process.

3. Poor technical support. Loan origination systems are complex tools that require numerous users of all skill levels. To ensure the most secure and effective use, UX design must be intuitive, regularly updated, and backed by premium customer support that’s there when you need it most.

• 16 •

• May-June 2022

SCAN TO REQUEST DEMO

4. Slow system updates. Many loan origination systems are decades old and rarely updated. This makes it difficult to move nimbly when market changes arise or users require new capabilities. The best loan origination platforms release updates regularly to address users’ changing needs as they happen.

Design Matters A unified loan origination platform has numerous implications for more efficient processing with less risk. Not only does it open up opportunities to blow by competitors still using legacy systems and processes, it also future proofs lending operations from the moment of implementation with a system inherently built for automation and seamless connection.

From its inception, SPARK’s SaaS platform was made for collaboration and efficiency. It naturally de-risks the lending process by allowing users to: Centralize information. All assets and documents are kept in one place for easy location and access.

Plus, SPARK allows for customized views, document metadata, and on-the-fly rearrangement of document lists so users can focus only on files relevant to their role.

Create secure access. Users can create unique roles for external stakeholders and grant direct, customized access. Applicants/borrowers can easily provide documents, check loan status, and receive alerts when new actions are required. Or, lenders can invite members of their outside legal team to review loan documents all in the same system.

Integrate with the SBA’s E-Tran system. SPARK has a direct connection to SBA’s E-Tran system, which eliminates the need to rekey application information and supports directly transferring loan documentation with the push of a button. SPARK also anticipates SBA eligibility requirements by proactively surfacing errors and warnings regarding missing information, avoiding unexpected delays later on.

Most of all, we’re constantly innovating and seeking out improvements to our platform. Every eight weeks, we release new software updates, ensuring the functionality is dependable and the platform is evolving.

Experience the power of SPARK today — schedule a demo at lendwithspark.com

HOW STRONG IS YOUR CLOUD SECURITY? MICROSOFT AZURE AND 365 SECURITY BASICS Financial Institutions that use Microsoft 365 (also known as M365 and formerly branded as Office 365) are in the Cloud, and therefore, face a growing number of cyber threats. Consider this: The FBI’s Internet Crime Complaint Center (IC3) has seen a 400-percent increase in cybersecurity complaints since the pandemic started. And Illinois is not exempt. Earlier this year, an Itasca, Illinois woman who leveraged a business email compromise scheme was indicted on 36 criminal charges. According to prosecutors, she defrauded at least 9 banks and the US SBA and walked away with nearly $375,000.

The surge in cybercrimes means banks that use M365 need to focus on protecting their assets in the Cloud.

The Importance of Customizing Azure AD and M365 Settings Your bank likely has a Microsoft tenant with Azure AD, whether you realize it or not. This is partly because every exchange online and M365 implementation requires the creation of a Microsoft tenant and Azure AD, even if the services are managed through a third party. There are many other scenarios requiring the creation of a Microsoft tenant, making it rare for most institutions not to have one.

You need to understand whether you have a Microsoft tenant with Azure AD because the tenant belongs to your bank—not the licensing reseller—and it is your obligation to know how to manage the security settings in these systems, including Azure AD, M365, and Exchange Online. This can be challenging because Microsoft’s default settings might conflict with your institution’s security and compliance requirements. Therefore, you must customize these settings to create more appropriate security, identity, and compliance policies for your bank.

This entails building policies around:

The Importance of MFA An invaluable security control banks should also consider implementing is multi-factor authentication (MFA). MFA applies a combination of factors to validate people’s identity before giving them access to sensitive data, account information, and other assets. MFA offers effective, low-cost protection against cyberattacks and other threats. According to Microsoft, 99.9 percent of account compromises can be blocked with MFA. However, we’ve only seen the MFA adoption rate in the financial industry to be around 46 percent.

The Bottom Line Microsoft is constantly enabling and disabling features in Azure AD and M365, therefore, banks must be able to manage the complexities of optimizing their security, identity, and compliance settings. Partnering with a technology expert like Safe Systems who offers a service designed specifically to manage and report on your M365 tenant can help you better identify common risks such as compromised user accounts, enabled insecure protocols, and targeted phishing or SPAM attacks.

CloudInsight™ M365 Security Basics is just one service in a set of connected applications and powerful monitoring and reporting tools that can be customized to eliminate your bank’s unique compliance pain points.

We developed COMPaaS® (Compliance as a Service) as a new way to buy IT and compliance services that allow you to choose only the services you need. For a limited time, save $1,000 when you purchase M365 Security Basics or another COMPaaS service!

• what users are allowed to do • what your bank’s risk assessment defines • what your institution’s compliance policies dictate • and what users will tolerate Once your bank has sufficient policies in place, it is essential to monitor for exceptions with reporting and alerting. And with the proper license, you can also optimize settings for Azure AD Premium P1, Intune, and Azure Information Protection.

To learn more about how to customize Azure AD and M365 settings to enhance cloud security, read our “Azure and M365 Security Basics” white paper.

Eric Delgado Safe Systems Technology DevOps Engineer

May-June 2022 •

• 17 •

188-year-old Mass. bank tops 2021 large community bank r Research & Analysis RESEARCH & ANALYSIS

Tuesday, March 22, 2022 3:04 PM ET 188-year-old Mass. bank tops 2021 large community bank rankings

By Zain Tariq and Zuhaib Gull Market Intelligence

by By Zain Tariq and Zuhaib Gull, Market Intelligence

Founded in 1834, Hingham, Mass.-based Hingham Institution for Savings took the gold in S&P Global Market Intelligence's 2021 Founded in 1834,bank Hingham, large U.S. community ranking.Mass.-based Hingham Institution for Savings took the gold in S&P Global Market Intellig

U.S. community bank ranking.

About Aboutthis this Analysis analysis

cards, a leverage ratio of at least 5%, no active severe enforcement action, a result other than "substantial To compile this ranking, S&P Global Market noncompliance" or "needs to improve" in the bank's Intelligence calculated scores S&P for each company To compile this ranking, Global Market Intelligence most recent CRA exam, a yield on loans and leases based on six metrics: return on tangible calculated scorespretax for each company based on six of metrics: no more than three times the industry median of common equity;on efficiency ratio; operating revenue pretax return tangible common equity; efficiency5.05%, ratio; and no more than half of the entity's revenue growth; net charge-offs to average loans and leases operating revenue growth; net charge-offs to average coming from nontraditional banking activities. net of Paycheck Protection Program loans ratio; non Additionally, industrial banks, companies with a loans and leases net of Paycheck Protection Program performing assets and loans 90 days or more past due bankers' loans ratio; nonperforming assets and loans 90 days or bank certification, and banks with parent as a percentage of total assets, net of PPP loans; and companies more past a percentage of total assets, net of PPP above $10 billion in total assets, adjusted leverage ratio.due Eachas company's standard deviation for the exclusion of PPP loans, were omitted. loans; leverage Each company's from the and industry mean ratio. was calculated for every standard ranking metric, weighted, then combined derive deviation from the industry mean wastocalculated for every Based on the above criteria, 191 top-tier banks a ranking performance score.

To help normalize the data and metric, weighted, then combined to deriveand a thrifts were eligible for ranking. Hingham mitigate the impact of outliers, and floors performance score.

To helpcaps normalize thewere data and outperformed the top 50 median in all six of the applied for each metric. mitigate the impact of outliers, caps and floors were metrics analyzed, and its 20.82% efficiency ratio applied for each metric. was the lowest efficiency ratio among all 191 banks Criteria for the ranking included a gross loans and eligible for the ranking. leases to total assets ratio, net of PPP loans, of at least Criteria formore the ranking included gross loans and leases25% with no than half of those a loans in credit

to-total assets ratio, net of PPP loans, of at least 25% with no more than half of those loans in credit cards, a • 18 • • May-June 2022 leverage ratio of at least 5%, no active severe

The thrift crossed $3 billion in assets during the third quarter of 2021, ending the year with $3.43 billion in total assets, up 20.1% from the end of 2020.

Just shy of $10 billion in assets, Fargo, N.D.-based State Bankshares Inc. took the No. 2 spot, helped by its 39.87% return on average tangible common equity and 43.2% operating revenue growth in 2021.

The bank operates 16 branches in Minnesota, nine in North Dakota and three in Arizona.

State Bankshares has almost doubled in size over the last five years. Total loans and leases at the company increased 15.5% in 2021 as real estate loans grew by $1.10 billion.

Fort Lee, N.J.-based Cross River Bank rode a multibillion surge in Paycheck Protection Program loans to take the No. 3 spot. At the end of the year, the bank had $5.28 billion in PPP loans, second to only to the country's largest bank, JPMorgan Chase & Co. Cross River reported both the highest return on average tangible common equity, 86.22%, and operating revenue growth, 144.6%, among the top 50 large community banks.

However, it should be noted that Cross River, along with a number of other online PPP lenders, has come under scrutiny for the prevalence of fraudulent loans made by the bank.

California placed 10 banks in the top 50 in 2021, more than any other state, followed by Texas with six.

Click here to download a refreshable template containing the underlying data used2022 in the list• of top May-June • rankings and the• 19

Licensed to TSQUIRES@ILBANKER.COM

Powered by S&P Global | Page 3 of 4

This article was published by S&P Global Market Intelligence and not by S&P Global Ratings, a separately managed division of S&P Global.

California placed 10 banks in the top 50 in 2021, more than any other state, followed by which Texas is with six.

• 20 • • May-June 2022

2021 Bank & Credit Union Rankings Only a few can rise above. Access the annual Top 100 Banks and Credit Unions report now.

Banks under $3 billion in assets 1.Samson Banking Co – Samson, AL 2.State Bank of Texas – Dallas, TX 3.First IC Bank – Doraville, GA 38. Park Ridge Community Bank in Park Ridge, IL 50. SouthernTrust Bank in Marion, IL 60. First Eagle Bank in Chicago, IL 81. Union National Bank in Elgin, IL

Banks $3 billion to $10 billion in assets 1.Hingham Institution for Savings – Hingham, MA 2.State Bankshares, Inc – Fargo, ND 3.Cross River Bank – Fort Lee, NJ 33. QCR Holdings, Inc. in Moline, IL 37. HBT Financial, Inc. in Bloomington, IL

Public Banks

Credit Unions

1.Merchants Bancorp – Carmel, IN 2.Western Alliance Bancorporation – Phoenix, AZ 3.Customers Bancorp, Inc – West Reading, PA 78. First Busey Corporation – BUSEY 86. Wintrust Financial Corporation - WTFC

1.Police and Fire FCU – Philadelphia, PA 2.Multipli CU – Springfield, MO 3.Five Star CU – Dothan, AL

spglobal.com/2021bankrankings

Copyright © 2022 S&P Global Market Intelligence, a division of S&P Global. All rights reserved. For a complete list of all rankings, methodology and/or other criteria, please refer to the 2021 bank and credit union rankings reports.

May-June 2022 • • 21 •

ON THE MOVE WEL

Travel with Tripp McRaffle $25 Tripp McRaffle is BACK! After a two-year hiatus, Tripp McRaffle is determined to travel the world as one of over 100,000+ financial industry employees excited about the chance to win a vacation voucher.

Tripp believes that if every employee contributed $25, the Illinois Bankers PAC could have a multimillion dollar fund. Purchase your chance today!

COULD YOU HELP US GROW THE PAC FUND?

Tripp and his friends need your help connecting with others in your organization.

Contact Tripp’s friends with the number of tickets you would like for your organization: Aimee Smith, asmith@illinois.bank Matt Imburgia, mimburgia@illinois.bank

$$25 225 5

A copy of our report filed with the State Board of Elections is (or will be) available on the Board’s official website (www.elections.il.gov) or for purchase from the State Board of Elections, Springfield, Illinois. All contributions to Illinois Bankers PAC are voluntary. You may refuse to contribute without reprisal. Contributions to Illinois Bankers PAC are not tax-deductible.

Illinois Bankers PAC

Name

Tripp McRaffle

Organization

$2,500

Direct Travel Trip Voucher

Phone

Drawing: Thursday, December 1, 2022

$25 per ticket • 22 •

• May-June 2022

Submit a copy of this ticket with payment to: Illinois Bankers Association, 3201 West White Oaks Drive, Suite 400, Springfield, IL 62704

INDUSTRY NEWS IN CELEBRATION First State Bank of Campbell Hill Celebrates 100-Year Milestone IBA's Mike Mahorney and Adam Walsh stopped by the First State Bank of Campbell Hill to honor the bank for reaching their 100-year milestone! Adam and Mike presented the recognition to Vice President of Operations, Jill Coleman. First State Bank of Campbell Hill was chartered in December 1921, with the doors opening for business on January 2, 1922! Congratulations!

FNBO Invests in the Future of Agriculture with $40K in Donations First National Bank of Omaha (FNBO) is investing in the future of agriculture by supporting FFA with donations in Nebraska, Colorado, Illinois, Kansas, South Dakota, and Wyoming. FNBO is donating $20,500 to local FFA chapters in Nebraska, Illinois, Kansas, South Dakota, and Wyoming. In addition, FNBO Agribusiness Lenders volunteer at various FFA chapters in their communities to provide agribusiness education to the students.

First National Bank of Omaha (FNBO) Acquires Compass Wealth First National Bank of Omaha’s (FNBO) First Investments & Planning (FIP) group announced that it has acquired Compass Wealth, an independent Raymond James advisor practice in Belvidere, Ill, previously owned by Sue Appleby, CFP®, Financial Advisor.

Appleby and Pamela Barr, Client Services Manager at Compass Wealth, joined First Investments & Planning on April 1. Appleby plans to retire next year and, until then, will focus on transitioning customers to FIP. FNBO Wealth’s First Investments & Planning (FIP) group provides planning, investing and insurance services to individuals. As of March 15, 2022, First Investments & Planning has $1.6B in assets under management and provides planning and investing services across the FNBO enterprise with financial advisors in 63 registered branch locations. First Investments & Planning has three regional sales managers, 35 financial advisors and 20 support staff.

50 Year Club Presentation Julie Winterbauer, IBA’s Senior Vice President, inducted Richard Dennis, Alliance Community Bank, into the 50 Year Club during a reception at the Hill Prairie Winery in Oakford.

Dennis also is retiring from the board of directors. Richard began his career 50 years ago as a teller management trainee and eventually became the President & CEO. After retiring from his daily duties at the bank, he continued to serve on the board and was the Chair of the Audit Committee.

We wish Richard and his wife Janet the very best in their new life chapter.

Top Volunteers from First Mid Give Back to the Community First Mid Bancshares, Inc., the holding company of First Mid Bank & Trust, is committed to the communities it serves. The company encourages employees to volunteer and give back to local organizations and causes.

Each year, First Mid recognizes its top five volunteers for the previous year. In addition to the recognition, each volunteer is presented with the opportunity to choose a local organization to receive $500 from First Mid on their behalf.

CB Walker is a Universal Banker I located at the Mt. Carmel banking center. He chose to donate to the Mt. Carmel Aces 8U Baseball Team.

Sheila Kelly is an Administrative Operations Coordinator for First Mid Ag Services, a division of First Mid Wealth Management. She is located at the Ag Services’ Bloomington principal office. Kelly chose to donate to Wish Bone Canine Rescue, a no-kill animal rescue located in Central Illinois.

Troy Pfeiffer is a Building Maintenance Manager located at the Mattoon Main banking center.

He chose to donate to Iron Athlete Weightlifting Club, which offers highlevel coaching and programming in weightlifting for athletes.

J.P. Piper is the Information Security Administrator in the Information Technology Department. He is located at the Paris banking center. Piper chose to donate to Pinehaven Christian Children’s Ranch & School, which is a residential, year-round program aimed at providing a stable, controlled, and secure environment for young people.

Angie Ellison is the Compliance Auditor located at the Monticello banking center. She chose to donate to the West Point Parents Club of Central Illinois, which is a support system for Central Illinois families with cadets at the United States Military Academy West Point. The Club also provides care packages for active-duty members.

Employees Receive First Mid’s 2021 Chairman’s Award for Excellence First Mid Bancshares, Inc., the holding company of First Mid Bank & Trust, is pleased to present the 2021 Chairman’s Award for Excellence to eight employees within the company.

In the past year, these employees have consistently demonstrated First Mid’s core values in their everyday work while making exceptional contributions to the company. Their commitment to their customers and colleagues has rightfully earned each of them the company’s highest honor.

Mickie Baker is the Digital Solutions Manager at the Mattoon East Wabash banking center. Her relentless determination to see a problem through to its resolution all while keeping everyone in the loop is commendable. Baker tackles every situation with an enthusiasm that is inspiring. She goes above and beyond to expand her own knowledge and has become a valuable resource for her team and other departments.

Nicole Blackburn is a Branch Support Representative II at the Mattoon West Wabash banking center. She faces each day with a positive attitude, a willingness to get the job done, and a desire to do so well. Blackburn consistently makes a difference across multiple departments within the company, as evidenced by the diversity of the individuals who submitted nominations on her behalf.

Juli Elliott is a Universal Banker II at the Mattoon Main banking center.

She personifies the word teamwork, consistently building relationships

May-June 2022 •

• 23 •

INDUSTRY NEWS with customers and colleagues. Elliott is a dedicated employee who wants to help and train anywhere she can, all while handling her customers’ needs in an efficient and professional manner.

Valorie Garnett is a Universal Banker I at the Harrisburg Main banking center.

She goes above and beyond to ensure that her customers’ banking needs are met, consistently providing a level of customer service that demonstrates the highest level of professionalism and commitment. Garnett knows customers to a degree that is unmatched, and those customers depend on her. She shows compassion and understanding in addition to a comprehensive knowledge of the bank’s procedures that is an invaluable resource for the entire Harrisburg First Mid team. Garnett’s steady leadership on the teller line is truly the glue that holds everyone together.

Jessica Gower is a Loan Processor Specialist at the Mattoon Broadway West banking center. She is the embodiment of First Mid’s core values.

Gower is always willing to go above and beyond. She is an innovative thinker and problem solver that has developed a skill set that cannot be

taught, and she consistently motivates her teammates with positivity and encouragement.

Tanya Hendrix is an Items Processing Manager in Information Technology at the Mattoon Corporate location.

She is always willing to lend a helping hand, answers questions and finds resolutions for teams she is assisting, and consistently provides exceptional service to the entire First Mid team. The professionalism Hendrix demonstrates daily motivates everyone she works with, and her work behind the scenes on multiple projects allows the front line to focus on serving customers.

Jenny Rogers is a Commercial Loan Officer I at the Marshall banking center. She is known by her colleagues to be both knowledgeable and reliable, exemplifying professionalism and accountability. Rogers consistently demonstrates her value by meeting customer needs in a professional manner that shows a depth in understanding those needs. She is the face of First Mid in the Marshall community, and she does so with integrity and a calm, cooperative spirit.

Justin Wheeler is a Farm Manager I with First Mid Ag Services, a division of First Mid Wealth Management.

He is located at the Decatur N. Main banking center. During his time at First Mid, Wheeler has become one of the company’s most productive farm managers and is highly respected by his team. He has shown initiative by undertaking several projects. He has been instrumental in adapting new technologies necessitated by the pandemic and has worked diligently to integrate virtual and online farmland auctions. Wheeler is an exceptional mentor for new team members and his extensive understanding of technology has proven invaluable. His passion and dedication are helping to solidify First Mid Ag Services’ position as a premier farm management and real estate company.

The Chairman’s Award for Excellence is First Mid’s most prestigious award.

Individuals are nominated by their peers and selected by the company’s executive committee.

IN MEMORY OF Gerald K. Feezor

Gerald, 86, passed away peacefully on Tuesday, March 15, 2022, at Shawnee Senior Living in Herrin, IL. He was born November 7, 1935, to F. Parkman and Elsie Feezor in Paducah, KY. Gerald is survived by his wife Patricia of 42 years, and his five children.

Gerald was a life long banker who began his career at Murphy-Wall Bank in Pinckneyville, IL, followed by a promotion with Benton Community Bank then started his own bank, People's Bank of Marion, as President in 1976.

• 24 •

• May-June 2022

Gerald enjoyed holding various positions at his favorite clubs and organizations: Illinois Bankers Association, American Bankers Association, Marion Chamber of Commerce, the Lion's Club and Illinois Appaloosa Association.

Michael Gregory Vaughn

Michael, 74, of Ottawa passed away Tuesday, February 15, 2022 at OSF St. Anthony Medical Center in Rockford surrounded by his family.

Mike was born August 13, 1947 in Rockford to Richard L. “Pat” and Margaret “Jean” (McClafferty) Vaughn.

He was a proud member of the United States Navy, joining in 1966.

Mike graduated from Stockton High School and received his Bachelor’s Degree from Illinois State University.

He retired after a successful career as an executive and CFO of various community banks. He spent many years as President of the First National Bank of Ottawa. Mike was an active member of the Ottawa community, Illinois Bankers Association, Ottawa Red Cross, United Way, Ottawa City Council, and the Ottawa Community Hospital Board of Directors.

He is survived by his wife, Vicki; two sons, Timothy (Molly) Vaughn and Tyler (Joanna) Vaughn; his daughter Karissa Vaughn.

Future Leaders Alliance

CLASS OF 2022

NANCY BOSHES First Bank of Highland Park

SHANA N. BRADLEY Lisle Savings Bank

JESSICA CHEEVER Iroquois Federal Savings & Loan Association

MIKE CREWS Town and Country Bank

MEGAN GREENE Busey Bank

BOB GUIDO Iroquois Federal Savings & Loan Association

KAELAN HAAG Republic Bank of Chicago

JAMES DANIEL HOLLOWED Republic Bank of Chicago

HEATHER L. KREBEL Bank of Belleville

ROSEY MADULARA Inland Bank and Trust

LINDSY MCANALLY Alliance Community Bank

LAURA MERGELKAMP First National Bank of Waterloo

DONN MUCKERHEIDE Inland Bank and Trust

SARAH J. NELSON Town and Country Bank

SCOTT C. PETERS FNBC Bank & Trust

MATT RILEY First National Bank & Trust

RACHEL G. SELVAGGIO Illinois Bankers Association

Ian L. Smith Farmers & Mechanics

JODI SUGAR First Bank of Highland Park

MELISSA SZEWCZYK Inland Bank and Trust

D. STEVEN TAETS Farmers National Bank

NICK VOLCKMANN Farmers National Bank

ANDI WHALEN INB, National Association

SHANDA K. WOOD May-June 2022 • Central Bank Illinois

• 25 •

CONGRATULATIONS!

Congratulations Scott Peters!

Town and Country Bank proudly recognizes

We appreciate your leadership, commitment and hard work.

Congratulations on completing the Illinois Bankers Future Leaders Alliance Program.

Sarah Nelson and Mike Crews for completing the

IBA Future Leaders Alliance Program. Your collective

dedication is a true asset to our customers and organization.

Mike Crews

Branch Manager (Wabash Ave. – Springfield)

Sarah Nelson

Director of Branch Services

www.fnbcbt.com 708-482-7700

TownandCountryBank.com 866.770.3100

LaGrange | Western Springs Mokena | West Chicago | Yorkville

Business | Wealth Management | Personal

Congratulations, Megan Greene on completing Illinois Bankers’ Future Leaders Alliance Program!

busey.com Member FDIC

• 26 •

• May-June 2022

CONGRATULATIONS Illinois Bankers CLASS OF 2022 Future Leaders Alliance Shana Bradley has been an employee at Lisle Savings Bank for 14 years, and her commitment to improving her skills as a leader doesn’t go unrecognized.

Congratulations on becoming a FLA graduate!

Shana Bradley Deposit Services Manager

Congratulations, Jodi and Nancy!

We are grateful for your leadership, expertise and commitment as we deliver banking solutions throughout the Chicagoland area. Congratulations on completing the Future Leaders Alliance Program.

Jodi Sugar Vice President Middle Market Banking

8833 Gross Point Road, Suite #202 Skokie, IL 60077 (847) 272-7800

Nancy Boshes Senior Vice President Treasury Management and Private Banking

633 Skokie Boulevard Northbrook, IL 60062 (847) 272-1300

Member FDIC | Equal Housing Lender | NMLS# 42195

May-June 2022 •

• 27 •

EVENTS HIGHLIGHTS

FUTURE LEADERS new sessions The FLA Class of 2023 met in March for their second session. This session revolved around government relations, compliance, and banker advocacy and ended with the IBA's Economic Investment Day. The students networked with their peers and other Illinois bankers and

Senator Sue Rezin, IL Senate 38th District, speaks to the FLA Class on why building a relationship with your representatives is crucial.

attended presentations from government officials, including Representative Jim Durkin, IL House of Representatives, 82nd District, Senator Dan McConchie, IL Senate 26th District, Senator Mike Hastings, IL Senate 19th District, and IL Treasurer Michael W. Frerichs.

Carly Berard, Senior Counsel, IBA Legal & Compliance Department, shows the students how to access and navigate GoToIBA.com, the IBA's Compliance Connection resource.

Robert Beattie, Grundy Bank; Jacob Schuette, Washington Savings Bank; and Elizabeth Lane, First National Bank of Waterloo, attend Session 2.

IBA's Government Relations Aimee Smith, AVP, and Matthew Imburgia, Director, present on the legislative process, grassroots, and Illinois Bankers PAC.

IBA Chair Michelle Gross, State Bank of Bement, and IIBA Chair-Elect Betsy Johnson, Solutions Bank, discussed the importance of banker advocacy to the class.

After a full day of activities, Dustin Fitzgerald, Inland Bank and Trust; Chris Roth, Busey Bank; Nick Opas, Hoyne Savings Bank; Nick Gentile, Town and Country Bank; Robert Beattie, Grundy Bank; Mark Kaner, Peoples Bank of Kankakee County; and Drew Broge, Solutions Bank, enjoy getting to know each other during the reception.

After their quarterly board meeting, the IBA Board of Directors joined the FLA class.

• 28 •

• May-June 2022

More than 70 Illinois bankers and friends gathered in Springfield to put a face to the 100,000 plus industry employees serving families and communities every day.

The bank leaders in attendance directly influenced the impact of the economic direction of Illinois’ economy. The

program provided insight with up-to-the-minute political and regulatory updates from experts and high-level elected officials. After the final session, everyone enjoyed a muchdeserved legislative networking reception with elected leaders, legislators, and staff members.

Illinois Senate Republican Leader, Dan McConchie

A large crowd of Illinois bankers prepare for the day.

Illinois Department of Financial and Professional Regulation Regulatory Innovation Officer, David DeCarlo

Michelle Gross, IBA Chair and Executive Vice President/COO and ISO, State Bank of Bement

A prestigious political panel of representatives presented their perspectives on Illinois' economy - what is happening and where it is going.

Illinois State Treasurer, Michael Frerichs

May-June 2022 •

• 29 •

ON THE MOVE WEL Aurora

OLD SECOND NATIONAL BANK

Sylvia Balogh of Elmhurst was promoted to Executive Vice President of Retail Banking at Old Second National Bank. She continues to head the Bank's retail banking division which now includes 48 branches across the Chicago Metro market following the acquisition of West Suburban Bank in December of 2021. She brings to the Bank over 25 years of banking experience with expertise in regional sales management, business banking, and investment Balogh banking.

BLOOMINGTON, MN UNITED BANKERS’ BANK

Dwight Larsen, President and CEO of United Bankers’ Bank (UBB), is pleased to announce the addition of Brett Staaland to the UBB Investment Services Team. Brett has over 15 years of experience in finance and correspondent banking. A graduate of Southern Illinois University, Brett comes to UBB with an expertise in investment portfolio management.

Staaland

• 30 •

Brett will be based in Stoughton, WI and provide investment solutions to community banks in Iowa and Illinois.

• May-June 2022

Share your employee stories with the industry!

Applaud and share the good news about your co-worker's promotions, retirements, and award recognitions in the Illinois Banker magazine. We also share the passing of beloved co-workers who made an impact in their community and the financial services industry.

Submit your news to marketing@illinois.bank.

Bushnell

FARMERS & MERCHANTS STATE BANK OF BUSHNELL

The Farmers & Merchants State Bank of Bushnell Board of Directors recently announced promotions and retirement.

Michael Steelman has retired from his position of Chairman/ CEO after 38 years of distinguished service. Mike is a graduate of Western Illinois University, Northern Illinois University College of Law, and the University of Wisconsin-Madison Graduate School of Banking. Mike has served as a director of the Federal Home Loan Bank of Chicago since 2011, including Chairman in 2018-2019 and Chair of the Illinois Bankers Association in 2008-2009. He will continue to serve as a director on the Board of Farmers & Merchants State Bank and Prairieland Bancorp, Inc., Chair Emeritus (past chair), and Senior Counsel, working parttime for the Steelman Bank.

Former President & COO Douglas Allaman has been named Chairman/CEO of the Bank. Doug directs the lending department of the Bank, serves as Farm Manager and Director of Compliance, and is also a director on the board. Doug is a graduate of the University of Illinois and the Graduate School of Banking at the University of Wisconsin in Madison. He began his employment at Farmers and Merchants State Bank in 1995.

He remains active in farming his family's farm near Roseville.

Former Executive Vice President & CFO Connie Morrow has been named President of the Bank.

Connie is also a Trust Officer, IRS Enrolled Agent Income Tax Preparer, and a director on the board. Connie began her career with Farmers and Merchants in 1994 and is a graduate of Western Illinois University and the Graduate School of Banking at the University of Wisconsin.

Allaman

Morrow

Galesburg F&M BANK

Mike Holloway, Knox/Warren County President of F&M Bank, is pleased to announce the promotion of three employees. Chris Shultz was promoted to senior vice president, Consumer Lending Manager/F&M Retail Division Manager. In this role, Chris will be the Consumer Lending Manager responsible for the oversight, management, tracking, compliance, and training needed for consumer lending.

Shultz

Chris has been with F&M Bank since June of 1997, and she has been in her current role as VP, Retail Banking Manager since May of 2016. In total, Chris has been in banking for 34 years.

Brenda Rupert promoted to the role of Vice President, Retail Sales Manager. In this role, Brenda will be responsible for the day-to-day retail area and facilities for the F&M Bank Division.

Brenda has nearly 35 years of banking experience in total and has been with F&M Bank since May of 2012. She was promoted to her current role in October of 2019 as AVP, Branch Manager, with Retail oversight of the three Galesburg locations, in addition to the recent opening of the Monmouth banking Rupert center.

Genna Williams has been named an Officer. Genna joined F&M Bank in October of 2008 as a parttime Teller. Promotions followed to Lead Teller, Personal Banker, Assistant Branch Manager and then to Branch Manager at Seminary Square in February of 2021. She is a 2021 graduate of the Illinois Banker's Association Future Leaders Alliance program, which is a 14-month Williams program.

Itasca

Mattoon

Francesco Sorrentino has been promoted to Commercial/HOA Relationship Officer at Itasca Bank & Trust Co. He started his career at the Bank in October of 2015, managing the Customer Service department at the Itasca location.

First Mid Bank & Trust is pleased to announce the promotion of Bailey Swensen to Regional Deposit Manager. Swensen will be responsible for overseeing the Altamont, Charleston, Effingham, Mattoon Main, Mattoon Cross County, Mattoon Drives, and Neoga banking centers in the Central Region of the First Mid banking footprint.

ITASCA BANK & TRUST CO.

Natalie Wojtowicz has been promoted to Assistant Vice President, Operations and Branch Manager at Itasca Bank & Trust Co. She began her career as a teller with Itasca Bank in October of 2013 and has held the positions of Assistant Teller Manager and Assistant Branch Manager.

Sorrentino

FIRST MID BANK & TRUST

She began her career with First Mid in November 2019 and has previously held the roles of Assistant Branch Manager at the Effingham banking center and Market Manager of the banking centers located in Coles Swensen County.

Wojtowicz

Mason City

MASON CITY NATIONAL BANK

David Rodgers retired on March 15th after 35 years with the bank. A retirement party was held on Saturday, March 19.

Congratulations Dave on your retirement and thank you for your contributions to the industry!

Morris

GRUNDY BANK

Jaclyn Aldridge who currently holds the position of BSA Officer & Client Services Officer was promoted as of March 18, 2022, to Assistant Vice President of Grundy Bank in Morris. Jaclyn has been with Grundy Bank for 16 years.

Jaclyn is a 2015 FLA graduate of the IBA Future Leaders Alliance (FLA) and served on the FLA Board of Directors from 2016-2018.

May-June 2022 •

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MEMBER NEWS NEW ASSOCIATE MEMBERS (as of 4-14-2022)

PrintMail Solutions 4153 120th St Urbandale, IA 50323-2314 www.printmailsolutions.com Brown, Angelina angelina.brown@ printmailsolutions.com PrintMail Solutions is the industry leader in statement processing for over 300 community banks.

Since 1993, PrintMail Solutions has developed a proven record of cost-saving and reliable solutions including printed and electronic statements for DDAs, loans, notices, and tax. We seamlessly interface to your core platform, imaging software, and online banking provider.

Taylor Advisors 700 N Hurstbourne Pkwy Ste 110 Louisville, KY 40222-5393 www.tayloradvisor.com Taylor, Todd todd@tayloradvisor.com Taylor Advisors, Inc. is a balance sheet management-consulting firm and an SEC-registered investment advisor servicing financial institutions. We are not a brokerage firm but a team of investment analysts and balance sheet consultants to bank executives. We work with senior officers, ALCO members, and board members to provide advice, strategies, and education in the areas of investment, liquidity, asset/liability, and risk management.

• 32 •

• May-June 2022

ASSOCIATE MEMBER NEWS Backbase Partners with Envestnet | Yodlee

Backbase is pleased to announce that they have partnered with Envestnet | Yodlee, a data aggregation and analytics platform, to offer a pre-integration that will further enable banks to reduce their cost to service customers, increase customer satisfaction and retention, and speed up customer onboarding.

This pre-built integration includes the following Envestnet | Yodlee products which will enrich and improve all aspects of the customer journey within the Backbase Platform: • Account Data Aggregation • Account Verification • Transaction Data Enrichment Take a look at how this partnership allows you to provide endusers with a 360-degree view of their personal financial wellness.

To learn more, connect with Anna Smith at annas@backbase. com.

Data Business Equipment, Inc. and Welch Systems Inc. Have Merged Data Business Equipment, Inc. and Welch Systems Inc. have come together to form an industry-leading organization within their shared space. This was a combination of two highly compatible, independently owned firms that share a vision and culture of prioritizing the needs of customers while cultivating a fulfilling work environment for employees. They have been busy over the last year identifying best practices and leveraging where each organization shined to become an even better partner to their customers. Together, they achieved many milestones in their integration process to formally transition the branding for Welch Systems to Data Business Equipment effective April 1, 2022 - Welch Systems Inc. officially operates as Data Business Equipment, Inc.

TOP TIER SPONSORS

Connect with the IBA to become a TOP TIER SPONSOR at marketing@illinois.bank.

Bank on Wipfli

The Bank on Wipfli blog and podcast provides financial institutions with the latest news, insights, ideas and tips.

Tune in to meet Robert Zondag, our podcast host.

Subscribe for free.

wipfli.com/bankonwipfli-iba

May-June 2022 •

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• May-June 2022

Tap into the resources and programs offered by our Preferred Vendors. Get started by connecting with Brian Hoffman at bhoffman@illinois.bank or 217-789-9340.

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CRAIG CALLAHAN | CCALLAHAN@FLOODPLAIN.COM IDENTIFY AND ADDRESS YOUR BANK’S UNFUNDED RISKS IN A TAX ADVANTAGED WAY TRAVIS HOLDMAN | THOLDMAN@KEY-STATE.COM SAVE 20% - 30% BASED ON YOUR CURRENT OFFICE PRODUCT SPEND

KIMBERLY GILBERT | KIMBERLY.GILBERT@OFFICEDEPOT.COM CAN ADD MILLIONS TO YOUR BOTTOM LINE BY NEGOTIATING AND REVIEWING YOUR KEY CONTRACTS MICKI SCHUELER | MSCHUELER@SRMCORP.COM PROVIDES BANKS WITH A COMPREHENSIVE OURSOURCED SBA 7(A) AND USDA LENDING PLATFORM CONNOR MULVEY | CMULVEY@WINDSORADVANTAGE.COM

PREFERRED VENDOR QUICKLY AND EFFICIENTLY MANAGE PPP LOAN FORGIVENESS; SAVING TIME AND MONEY

BRETT CRITES | BRETT.CRITES@ABRIGO.COM EVOLV ENABLES MERCHANTS TO ACCEPT CREDIT AND DEBIT CARDS, EBT, GIFT CARDS, FUEL CARDS AND CHECKS SAFELY AND EFFICIENTLY JOY WEST | JWEST@POWEREDBYEVOLV.COM ARM YOUR MANAGEMENT TEAM AND STAFF WITH THE DAILY FINANCIAL INFORMATION THEY NEED TO MAKE CRITICAL DECISIONS THAT IMPROVE PERFORMANCE AND PROFITS BOB REID | BOB.E.REID@DELUXE.COM TAKE CONTROL OF THE MARKETING PRODUCTION PROCESS – ALL FOR A FRACTION OF YOUR CURRENT MARKETING COSTS NEAL REYNOLDS | NREYNOLDS@BANKMARKETINGCENTER.COM DEEPEN YOUR POOL OF POTENTIAL DIRECTORS AND MEET THE NEEDS OF YOUR COMPANY JIM ZUEHLKE | JIMZ@CARDINALBOARDSERVICES.COM CHARLIE ROER | CHARLIE@CARDINALBOARDSERVICES.COM FULL FIDUCIARY PROTECTION, SCALE, AND PURCHASING POWER, WHICH REDUCES THE COST OF ADMINISTRATIVE SERVICES AND INVESTMENTS PATRICK BEARSS | PBEARSS@ABGRPIS.COM PROVIDES STABLE AND PROFITABLE INCOME OPPORTUNITY FOR AFFILIATED AGENCY OWNERS DANA LYONS | DLYONS@INVTITLE.COM ATTRACT AND RETAIN CUSTOMERS WITH DIVERSE FINANCING SOLUTIONS FOR AN ADDITIONAL REVENUE STREAM TOM STAMBORSKI | TSTAMBORSKI@LIQUIDCAPITALCORP.COM ALLEVIATE STRESS AND MITIGATE RISK TO ENSURE THE SAFETY AND SECURITY OF YOUR INSTITUTION CHRIS DAMATO | CHRIS.DAMATO@SBSCYBER.COM FLEXIBLE IT SERVICE PROVIDER THAT ALLOWS THE BANK THE FREEDOM TO DEPLOY TECHNOLOGY BASED ON THEIR UNIQUE STRATEGY TOM SZEWS | TOMS@UFSTECH.COM MARKET LEADER PROVIDING OUT-OF-THEBOX INTELLIGENT VIRTUAL ASSISTANT (IVA) TO HELP CUSTOMERS 24/7 JOHN GAREY | JOHN.GAREY@INTERFACE.AI

May-June 2022 •

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WINDSOR ADVANTAGE’S Q&A CORNER

SBA Notes of Interest - Underwriting in 2022

By Connor Mulvey, Windsor Advantage

2. The "Personal Resource Test" is vague. Can you provide some guidance?

Underwriting in 2022 1. We are ramping up our SBA program and want to ensure our process is compliant. There have been some concerns around underwriting and how we approach some critical points in our due diligence. Please help us understand "Credit Elsewhere" and how to evaluate this requirement with our borrowers best.

Congress has charged the SBA with being good stewards of the program, and now the SBA has more regulatory powers than ever before. In the last few years, "well-healed" borrowers may have had access to more conventional financing sources approved by some lenders. "Credit Elsewhere" is becoming more of an SBA hot button, and we need to focus on this in our due diligence.

No longer can the lender use the reasons such as 1). "It is outside my geographic footprint" or 2.) "It does not meet our loan policy" or 3.) "The loan does not meet our minimum score."

The lender must examine, certify, and document that the borrower cannot obtain credit elsewhere. The lender must include specific reasons for each borrower and each loan request. It is no longer acceptable to provide a generic checklist of items.

To ensure sufficient liquid assets are in place of an SBA guaranteed loan, lenders must look at the personal resources of owners with 20% or more ownership, their spouses, and minor children.

The lender must consider all liquid assets such as cash, cash equivalents, marketable securities, and the cash value of life insurance and specifically document these sources.

Today, there are no hard and fast rules regarding the personal resource test. Still, the following are some guidelines that may be prudent in considering the applicant's ability to obtain credit elsewhere: • If $350,000 or less, each 20 percent owner of the applicant must inject any liquid assets that are more than two times the total financing package, or $500,000, whichever is greater.

• If between $350,001 and $1,000,000, each 20 percent owner of the applicant must inject any liquid assets that are more than one and one-half times the total financing package, or $1,000,000, whichever is greater.

• Exceeds $1,000,000, each 20 percent owner of the applicant must inject any liquid assets that are more than one times the total financing package, or $2,500,000, whichever is greater.

Any liquid assets should reduce the SBA loan amount over the applicable amount as outlined above. The funds must be injected prior to the disbursement of any SBA

ADVERTISING INDEX

• 36 •

MIB

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LKCS

815-223-0391

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10

Artisan Advisors

630-742-1052

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11

Spark

612-345-0683

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16

Safe Sytems

770-752-0550

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17

S&P Global Market Intelligence

434-951-4419

spglobal.com/ILBankers

21

Wipfli LLP

800-486-3454

www.wipfli.com

33

Bankers’ Bank (Wisconsin)

800-388-5550

www.bankersbank.com

• May-June 2022

2

Back Cover

financing proceeds. In extraordinary circumstances, SBA may, in its sole discretion, permit exceptions to the required injection of an owner's excess liquid assets.

3. Affiliation seems to be more of a focus in SBA lending today.

How do we best address this?

Affiliation is a topic that we could spend a lot of time discussing. Still, it must be considered an affiliate when the applicant can exert control over another company regardless of the ownership. The focus on "Affiliates" is essential as they can impair the repayment ability, put the project over the SBA loan maximums, and require a significant time commitment.

Lenders, this is an excellent time to look at SBA lending for your institution. There are sufficient support organizations that you can work with to stay out of hot water and develop internal and external controls to ensure the program is successful. You also can create a consistent delivery system to provide internal buy-ins from your loan officers and external buy-in from your accountants, business brokers, and realtors whose only objective is to get to the closing table. Please focus on these key considerations to always ensure the guaranty is in place should there ever be a default.

Windsor Advantage is the nation’s largest SBA Lender Service Provider and assists lenders nationwide in processing, closing, servicing and liquidations.

For more information, please contact Connor Mulvey, Vice President– Business Development Windsor Advantage, LLC, 444 N Wells St., Suite 201, Chicago, IL 60654 P: 312-585-6596 C: 708.408.1820

May-June 2022 •

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EVENTS CALENDAR

Visit our online Calendar of Events for full event descriptions and delivery methods

Visit my.illinois.bank/Education-Events/Upcoming-Programs

SEMINARS, CONFERENCES & FORUMS

MAY

17-18 Advanced BSA/AML Academy – Springfield* 18 Midwest CEO Forum 18 HR Forum 19 Small Bank CEO Forum – Bloomington* 20 CFO Forum Schaumburg

JUNE 6-9 21

Annual Conference – Springfield Senior Retail Forum, Session 2

JULY 12 13

CEO Forum Crypto & Blockchain Seminar for Bankers* 14-15 Certified Banking Vendor Manager Bootcamp – Oak Brook 21 Essentials of Banking Series 25 Bank Directors’ Symposium 27 Lender Forum – Springfield* 29 Compliance Forum – Springfield* * Hybrid (In-Person or Virtual)

ONCOURSE LEARNING WEBINARS

MAY 16 17 17 18

Excel Explained: Pivot Tables 101 Loan Codes and Risk Weights Third and Fourth Party Management Payday Lending and Regulation OO 2022 Update 19 Alert FDIC Rules Change for Trusts and Mortgage Servicing Accounts 20 Writing and Updating Your BSA Policy 23 Loan Participations for Community Banks 24 Nonresident Alien Deposit Accounts 24 Understanding Commercial Real Estate Loan Documents

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• May-June 2022

25 25 27

20 Legal Ownerships CRA Nuts & Bolts - 5 Steps to Pass the Exam Leverage Your Clients and COIs for Introductions

JUNE 1 FFIEC Information Security Handbook Review 1 Loan Documentation for the Agricultural Lender 2 TRID Hot Spots 3 When to Coach and When to Supervise 6 How to Craft an Effective Commercial Loan Write-Up 7 SAR—Line-by-Line 8 BSA: CIP and CDD 8 Call Report Current Matters and Common Questions 9 Regulation Z Rules for Home Equity Lines of Credit 9 Teller Compliance Issues 10 Employment Documentation 13 Robbery Basics & Beyond 14 Bi-Monthly Compliance Briefing - June 2022 15 Dealing with Subpoenas 15 Elder Financial Exploitation 16 MSBs, MRBs, PEPs, and Other High Risk Customers 16 Schedule RC-R Part I 17 Schedule RC-R Part II 20 Minimize Data Entry in Excel 21 Officer Calling 22 Right of Setoff 22 Secrets to Being a Great Call Center Agent 23 Managing Your ACH Exceptions and Decreasing Risk 23 Treasury Management: A Powerful Tool to Increase Deposits and Fee Income 24 Diversity & Inclusion in the Workplace

GSB ONLINE SEMINARS

MAY 12 12

Leading More Successful Projects Financial Analysis of Bank M&A Transactions 13 Creating a Culture of Cybersecurity at Your Institution 17 Construction Lending: Administering and Monitoring Residential Construction Loans 17 Business Financial Statements and Tax Returns: Advanced Cash Flow Issues: Working Capital and Fixed Asset Expenditures 17 Commercial Lending: Expanding from Global Cash Flow into Global Analysis

JUNE 10 How to Build Out an Incident Response Playbook ABA ONLINE TRAINING COURSES

MAY 16 31

Analyzing Bank Performance Marketing in Banking

JUNE 6 6 13 13 27

Bank Lines of Business Managing Funding, Liquidity, and Capital Commercial Lending Introduction to Mortgage Lending Money and Banking

THE LAST PAGE

Welcome to the IBA Family!

The world has experienced tremendous changes recently and so has the IBA! We are very excited to share that we have five new members of the IBA family! We know you will be meeting them at many of our upcoming events.

In the meantime, here are a few “fun facts” about each of them.

Lyndee Fein Director, Education & Conferences

What do you do in your spare time?

Cook, Hike, and Travel

Where were you born?

Springfield - born & raised, never left!

Are you a book reader? What are you reading now?

Avid Reader. Currently reading “American Dialogue” by Jospeh J. Ellis

Favorite Restaurant?

Magic Kitchen

Tim Robinson Director, Bank Relations

Favorite Vacation Spot?

My new favorite spot is St. John, USVI. I love to travel!

What do you do in your spare time?

I’m one of 8 children (7 girls/1 boy!) and my family is very close. I spend a lot of time with family and friends.

I also love to see live music and walk with my dog in Washington Park.

Are you a book reader? What are you reading now?

More podcasts and news radio/NPR than books. Anything true crime… sign me up!

Matt Imburgia Director, Government Relations

Where were you born?

South Suburbs of Chicago College?

Graduated from Marquette University in 2018

Favorite Restaurant?

Gene and Georgetti Steakhouse Favorite Comfort Food?

Peanut Butter

Where were you born?

Springfield, IL College?

Pleasant Plains HS, LLCC Favorite Restaurant?

D’Arcys, The Grainery in Pleasant Plains Favorite Comfort Food?

Any sweets (candy, ice cream…really anything)

Major?

Bachelors of Science in Applied Communication Studies/Public Relations Masters of Business Administration in Management Favorite Restaurant?

Anchors Away Favorite Comfort Food?

Anything Chocolate What do you do in your spare time?

Bake and watch movies Favorite Season and Why? Fall because of the weather

Nicholas "Nick" Sladek Administrative Assistant

Where were you born?

I was born in Indianapolis, Indiana.

Favorite Vacation Spot?

Outer Banks, North Carolina What do you do in your spare time?

Most sports activities (basketball, golf) and love spending time with our 17 month old grandson, Hayden. (pict attached) Are you a book reader?

Nope! More of a music person and enjoy listening to pretty much any kind of music.

Rachel Selvaggio, Director, Forums & Future Leaders Alliance Where were you born?

Born and raised in Springfield, IL

College?

Undergraduate and Graduate from SIUE

College?

I went to Wabash College.

Major?

I majored in History and Teacher Education.

Favorite Restaurant?

Ditka’s until they closed. I like anywhere with a good steak.

Favorite Vacation Spot?

I visit Captiva Island with my family every year.

Are you a book reader? What are you reading now?

I am, currently I’m reading the Witcher series.

Favorite Vacation Spot?

Rome, Italy

May-June 2022 •

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SBA LENDING MADE EASY. Are you looking for ways to better support your small business customers or generate new customers? Adding SBA lending to your portfolio allows you to provide financing to creditworthy small businesses. Partnering with Bankers’ Bank makes offering SBA 7(a) loans easy, our experts help with eligibility review, loan packaging and secondary market sale. We know not every bank is the same, we tailor our program to fit your needs so you can do SBA Your Way.

SBA GUARANTEE

BORROWER ELIGIBILITY

Mitigate your credit risk with up to a 90% guarantee on SBA 7(a) loans.

Most for-profit businesses are eligible for SBA 7(a) financing.

SECONDARY MARKET Sell the guaranteed portion of the loan on the secondary market for immediate fee income and liquidity.

LENDING EXPANSION Increase your capability to attract, brand and cultivate profitable commercial banking services with an SBA 7(a) program.

Visit BankersBank.com to learn how our SBA program helps you stay competitive in your market.

608.829.5737 | SBABB@BankersBank.com | BankersBank.com

EXTEND LEGAL LENDING LIMIT The guaranteed portion of SBA loan does not count against your bank’s legal lending limit.

FLEXIBLE DEBT PURPOSE Use SBA 7(a) loans to finance nearly any business purpose.