Parma 2023

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HEALTH & WELLNESS

World Class Care Close to

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The healthcare cornerstone of the Parma

community continues to receive nationwide recognition for both the quality and safety of the care it provides. The federal Centers for Medicare & Medicaid Services (CMS) awarded University Hospitals Parma Medical Center five stars for its safety, efficiency and patient experience. Of more than 4,600 hospitals nationwide rated from one to five stars, UH Parma is among the Top 10 percent in the country. “This recognition is a testament to our highly engaged team and relentless focus on quality,” said James Hill Jr., MD, MBA, UH Parma’s Chief Operating Officer and a practicing anesthesiologist who is widely published on matters of healthcare quality. “This is a credit to all of our caregivers.” UH Parma also was awarded an “A” Hospital Safety Grade

by the national nonprofit Leapfrog Group, which analyzes 30 national performance measures focusing on errors, accidents, injuries and infections. As the only hospital ratings program based exclusively on hospital prevention of medical errors and harm to patients, its grades also reflect the systems that hospitals have in place to prevent harm. “While most hospitals took a decade-long step back during the pandemic era in terms of patient experience and quality – and patient perception followed – UH Parma’s quality and safety efforts remained strong,” Dr. Hill said. “The COVID-19 pandemic in some ways may have been our finest hour, because we had put the people and processes in place to be hyper-focused on Zero Harm with proactive measures to benefit patients.”

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