brand standards
overall design principles All units and developments will incorporate visually appealing architecture, design and interiors to enhance the appeal to the Together Travel target market; high spending guests, families, groups and couples. Sustainability is at the core of all design and development. Site masterplanning and unit design is governed by the need to deliver high quality, authen?c guest experiences that connect guests with nature and create memories. The completed unit will be of a standard to be operated within the 4 and 5 star self-‐catering market and designed to aDract high spending families, couples and groups of guests.
exterior design principles VIEWS The loca?on and design of the units seek to maximise views and vistas whilst at the same ?me affording guests the privacy required. Views will create the effect of bringing the outside, inside and allow guests to get the full experience of their surroundings even when they are indoors. Views should be protected and not obstructed by features or landscaping. LOCAL VERNACULAR The design of the units should not be at odds with the local style and character of exis?ng buildings and surroundings. Innova?ve and modern design is encouraged but inspira?on should be drawn from the local area and proper?es should have a strong sense of place within a site. SUSTAINABILITY The majority of materials used are to be in keeping with the local vernacular and where feasible from sustainable sources. Sustainability is one of the cornerstones of Together Travel and should be reflected in all aspects of a site. Designs seek to reduce nega?ve impacts on the environment and the health and comfort of users by crea?ng healthy, produc?ve environments. LANDSCAPE & ECOLOGICAL IMPACT The experience of nature is integral to the Together Travel getaway and should not be disturbed by the opera?on of the proper?es. External ligh?ng is kept to a minimum and at a low level to reduce light pollu?on and impact on the wildlife and neighbouring residences. Together Travel use natural, sustainable materials that work with the local vernacular and landscape character and do not work at odds with the surroundings. Altera?ons and addi?ons to proper?es will always consider ecological and landscape impact and effec?ve mi?ga?on.
exterior design principles DECKS & GARDEN AREAS Decks and garden areas are kept simple and uncluDered and the landscape kept as natural as possible to blend into the surroundings and give guests an authen?c experience of the site. Sea?ng and outdoor dining areas are provided for guests for them to enjoy an uninterrupted, natural view. Together Travel recommends that only sea?ng and storage are featured to the exterior of a property. LIGHTING Ligh?ng is generally for wayfinding purposes only with low voltage and mo?on sensor features used wherever feasible. Its is direc?onal, low level and prac?cal and light installa?ons are not used as an aesthe?c outside of the proper?es in order to conserve biodiversity, minimise pollu?on and respect neighbouring residences. NOISE POLLUTION The natural sound of enjoyment from guests is welcome however it is important that amplified music is kept within the proper?es at all ?mes and respect for the local neighbours is maintained. ALTERATIONS Altera?ons to the exterior of the property must be approved by Together Travel to ensure brand standards are maintained and planning condi?ons imposed on the site are being adhered to.
interior design principles SUSTAINABLE PRINCIPLES In keeping with the sustainable principles, Together Travel designed proper?es will look to use Bri?sh designed and manufactured high quality goods as much as possible and wherever feasible. This will typically incorporate working with up and coming Bri?sh and award winning furniture designers, installing key pieces of unique furniture and a palate of local and regional materials, fabrics and manufacturers wherever feasible. Some examples of Bri?sh Designers and manufacturers that have been u?lised to date are: Naughtone, ANTA, Another Country, Po]nger & Cole, Anorak, and Harris Tweed. VARIETY A variety of interior design styles and products will be incorporated within the whole of the site in order to maximise variety, increase marketability, create points of difference and increase overall appeal to target markets. GUEST EXPERIENCE The design of the interior will be heavily influenced by the guest experience and opera?onal prac?cality, combining visually appealing features with durable, guest friendly material and products. Everything within a property will be convenient and comfortable with plenty of walking and movement space. Families are Together Travel’s target market so all age groups and levels of accessibility will be considered ensuring all guest have the same enjoyable experience without limita?on. PRACTICALITY & DURABILITY Prac?cality and durability are key to all interior items without compromising on design or quality. Products should be robust, easy to clean, rela?vely east to move around and withstand constant use. Design items should be suitable for children and pets in terms of durability and health and safety.
interior design principles LAYOUT • The layout of each room is carefully considered to maximise views, accessibility and enhance design features. A guest’s freedom of movement and ability to easily interact with the space and with other guests is key to each strategic layout. Sea?ng will comfortably accommodate the maximum number of guests in a property, posi?oned at a good angle to the fireplace, television and with good visual access to views.
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Walkways and circula?on spaces will be unobstructed so guests can pass through the property without hindrance, par?cularly guests with mobility issues.
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Surfaces, counter tops and, cupboard tops will be kept mostly clear for a clean and ?dy finish which is more opera?onally manageable.
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Guests will be provided with storage space throughout the property for personal items and this space should not be restricted.
furniture & soft furnishings Furniture and furnishings will be stylish and high quality, exuding comfort but with durable, commercial grade materials which are hardwearing and easy to clean.
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Materials and colour palates of furnishings will be in keeping with the décor and well coordinated to ensure the iden?ty of the property is retained in line with the Together Travel brand. • The proper?es are designed to appeal to a mass market and individual touches should work in harmony with this, avoiding too much devia?on from the original style.
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Furniture items and sob furnishings are carefully selected to comfortably fit the space without being cluDered or overcrowded so the space can be enjoyed and easily managed. Over-‐furnishing should be avoided as this can detract from the design and create opera?onal/housekeeping hazards.
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The proper?es feature commissioned artwork that are intended to reflect the loca?on and its landscape, themes or history and promote a sense of iden?ty.
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Ligh?ng will be both prac?cal and offer and sense of atmosphere but will be kept at a reasonable level to reduce any nega?ve impact in the hours of darkness.
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Together Travel recommends that sofas/armchairs and cushions are replaced or reupholstered when wear and tear impacts the overall quality of the property and guest experience. In order to maintain the high quality of the residences and remain compe??ve in the market, Together Travel will instruct a complete refurbishment of its proper?es every eight to ten years and all proper?es are expected to be brought up to the same standard. •
finishes Finishes are key to the high quality and luxury look and feel Together Travel proper?es.
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They will have a clean and stylish appearance with strong durability and u?lise materials and colours which work with the rest of the building.
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Carpet will be used in areas which require an element of soundproofing and ?mber or ?led flooring will be used in high traffic areas which require easy maintenance.
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Bathrooms will be predominantly ?led. Water resistant paint finishes are also appropriate on occasion where ?ling is not possible. Floor ?les will have the appropriate slip resistance grading and suites will be high quality and scratch resistant.
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Walls will be either wipe-‐clean endurance paint throughout or where wallpaper/vinyl is applied it will be commercial grade and easy to maintain and replace.
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Together Travel recommends wall paint is completely refreshed every three years with flooring being replaced when damage or irreparable wear and tear is sustained. Natural wood products should be treated to ensure they are more water and scratch resistant. •
Kitchen units will be of high quality with durable and stain/scratch resistant material as well as splashbacks and heat resistant countertops. •
Proposed changes to exis?ng finishes require approval from Together Travel.
fittings & furnishing guidance KITCHEN/DINING AREA • Range of contemporary units • Durable and contemporary work surface • Modern sink, splash back with mixer tap • Integrated branded white goods • Large bench style dining tables and benches/chairs • Appliances including keDle, toaster, coffee machine and microwave • Full family cutlery set including children’s dining • Range of high quality crockery, cutlery and utensils. • Glassware including wine glasses and tumblers • Recycling bins LIVING AREAS • Wood burning fireplace & log basket • Sofa, armchair, coffee table, rug • Smart TV, games console • Artwork, clock , blinds • Log basket including logs, kindling, firelighters, matches and fireproof glove BEDROOMS • Heavy duty bedframe, high quality maDress, pillows, maDress & pillow protectors. • Built in wardrobe, cloths hangers, chest of drawers, bedside tables with lamps • Full length mirror, wall mounted or freestanding • Waste paper bins and laundry baskets BATHROOMS/ENSUITES • Clean durable family bathroom suites with space for child changing and storage space • Wet room style, prac?cal, easy to maintain and durable
UTILITY/MUD ROOM • Welcome area for guests of all descrip?on • Well planned storage areas for outdoor equipment and ironing boards, hoover etc. • Prac?cal space planning to cater for wet, muddy guests with children and pets. • Door mat HEATING & HOT WATER • Combi/Biomass hot water systems • Thermostat controlled hea?ng ELECTRICAL FITTINGS • Spot ligh?ng, pendant lights and wall light fi]ngs FLOORING & FINISHING • Durable flooring throughout especially high traffic areas • Wipe clean endurance paint/paper throughout COMMUNICATIONS/ENTERTAINMENT • Wi-‐Fi Access • Freeview TV • Board games, playing cards and books EXTERNAL • Wooden decked terrace with wooden chairs, deck chairs and parasol • Car parking space 1.5 per residence on average • Low level outside ligh?ng, minimise impact but sufficient to aid wayfinding • Sedum living roof • Full wall double solar glazing windows
general home recommendations WHAT TO EXPECT WHEN RENTING YOUR HOME
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It is possible that items in your home will be moved around either by Together Travel to make the home more suitable or by guests themselves.
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Accidents do happen and items may from ?me to ?me be broken, Together Travel will not pursue our guests to replace low value items such as glassware or crockery.
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Please expect wear and tear, most of Together Travel’s guests treat their rental home as carefully as they would their own, but you should expect a liDle more wear and tear in a rental home.
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When purchasing individual items for your home it is important to consider how items can be used, cleaned and how suscep?ble they are to staining and breakages. Smoking is not permiDed in any proper?es.
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Its is recommend that an “owners cupboard” is established which can be locked. All personal items including clothing, valuable and toiletries must be stored away. The remaining storage should be leb available for guest use. Proper?es must be free of perishable food items, other than the Together Travel hamper, prior to a guest stay. Dry food should be stored away in the “owners cupboard.”
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Irreplaceable or items of significant value must be locked away.
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All wardrobes, dressers and drawers should be empty, leaving them free for guest use.
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We recommend that ornaments are kept to a minimum and personal family photographs are stored away in the “owners cupboard.”
guest supplies & required services GUEST SUPPLIES •
Homes are stocked with basic cleaning items such as dishwasher tablets, sponges, dishcloths, all-‐ purpose cleaner, bin bags and paper towels.
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Each bathroom will have at least two toilet rolls, a box of ?ssues and high quality toiletries including shampoo, shower gel and hand soap.
SERVICES
Together Travel provides and carries out the following services to maintain the standard and security of the proper?es: • Gardening/Grounds maintenance • Housekeeping • Intensive deep cleans • Pest control • General maintenance • Security checks of the proper?es • Annual servicing of gas/wood burning fireplaces • Boiler maintenance • Klargester maintenance • PAT Tes?ng
togethertravel.co.uk 01625 416430