CXO Speak
Augmenting business intelligence with conversational AI Founded in 2014, Exponentia.ai established itself as a niche solution provider to the BFSI industry. With focus on business intelligence and its flagship conversational AI platform, the company is well placed for future growth. In an interaction, Rohit Mathur, Founder and CEO and Ramendra Shukla, Co-founder and COO, share more insights By Mohit Rathod Please explain the journey of Exponentia.ai and its focus areas Remandra Shukla: We are an AI technology company, working across different domains – from conversational AI to RPA. We work with augmented intelligence and emerging technologies that enable us to build products and services for increasing efficiency in organisations. Prior to the company's formation in 2014, Rohit and I were working in different roles with our engineering background. We identified the immense opportunities in the intelligent aspect of technology, but organisations were not able to approach it effectively. After building significant skills within our team, we partnered with Qlik in 2015. During our business journey, we started adopting more and more technologies, allowing our offerings to become more scalable. In the last few years, AI technology has also matured, enabling us to create more production-grade systems. Our core industry focus is the BFSI sector. We are working with some of the leading banks and insurance companies such as HDFC Life, SBI Life, ICICI Prudential, Kotak Mahindra Bank, IDFC Bank, Fino Payments Bank and several NBFC companies. The BFSI industry constitutes 70 per cent of our clientele. Apart from this, FMCG and retail are among the other key business contributors.
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INDIA IS OUR PRIMARY MARKET,BUTWE ARE ALSO PRESENT IN SINGAPORE,THE UKAND THE MIDDLE EAST. IN THE FUTURE,WE ARE LOOKING AT EXPANDING WITHIN OUR CURRENT FOCUS AREAS AND ALSO GEOGRAPHICAL GROWTH ROHIT MATHUR, FOUNDER & CEO , EXPONENTIA.AI
Rohit Mathur: Our first customer was EPS, an ATM outsourcing company, which stills continues to be our customer. Most of the analytical systems at EPS are taken care of by us. One of our key abilities is to work with large enterprise platforms. Our systems are enterprise-grade and able to scale up to growing number of people and locations. We bring in significant proprietary domain expertise in our offerings. This proposition helps us deploy the solutions faster and bring in the required business impact and RoI. India is our primary market, but we are also present in Singapore, the UK and the Middle East. In the future, we are looking at expanding within our current focus areas and also geographical growth.
What differentiates Exponentia.ai from other players in the market? Rohit Mathur: Being focused on a particular domain and end-to-end set of machine learning technologies, gives us an advantage in being able to provide more comprehensive solutions. Our ability to deliver on large scale projects and our proven track record of successfully working with our customers further helps us gain trust of potential customers. Since our inception, systems have become more complex and more channels have been added. Over the years,
