POLICIES • PROCEDURES • CAMP INFORMATION REGISTRATION
TRANSFER POLICY
You may register in the following ways:
If a student chooses to transfer to another class, camp or workshop, the transfer policies are as follows. You must contact Guest Services to make arrangements for a transfer. In the event there is a price discrepancy, the difference must be paid at the time of transfer. Please note, with six or less days notice, no refunds will be given when transferring from a higher cost course to a lower cost course.
1. O NLINE Register online at IndplsArtCenter.org/Camps 2. B Y PHONE Call the Indianapolis Art Center at 317.255.2464 x 0 3. I N PERSON Stop by the Guest Services Desk during regular business hours.
CANCELLATION POLICY Classes are cancelled when enrollment minimums are not reached. Cancellations are determined no later than 48 hours before the class starts. Summer camp cancellations will be determined no less than 5 business days before the start of the camp. If the Art Center cancels a class, camp, workshop, or Make It Take It, the student will have the option to transfer to another class, as long as space is available, or receive a 100% refund.*
REFUND POLICY CAMPS + TEEN INTENSIVES: • 100% refunded with seven or more days notice prior to the start of the camp.* • No refunds, full or partial, will be made after this time, for any reason, including illness. • If a camper is not available for the entire week of camp, we highly recommend that the parent chooses a different week. Camps are designed to be a full weeklong learning experience and projects are not designed to be completed on a day-by-day basis. We do not prorate camps. CLASSES: • 100% refunded with seven or more days notice prior to start date of the class.* • 50% refunded with six or less days notice, but prior to the 1st class.* • No refunds will be made after the start of the 1st class. MEMBERSHIPS: • Memberships are non-transferable and non-refundable. * The use of ActiveNetwork, our class registration software, will now involve a small convenience fee of $3.00 added to each transaction they handle on our behalf. This fee will appear on the receipt as part of the transaction. The convenience fee is charged by ACTIVE.COM, the software vendor, to support their services. Please note, the charge is non-refundable.
CAMPS + TEEN INTENSIVES: • Transfers may be made through Guest Services with no additional fees up to seven days before the initially scheduled camp. • Camps are designed to be a full week-long learning experience. Transfers after the camp has begun are not recommended. • If you choose to transfer with less than seven days’ notice, you will be charged the full rate of both camps. CLASSES: A student may transfer from one class to another within the same semester provided that: • Space remains in the class to which the student wishes to transfer. • The transfer is completed prior to the 2nd class meeting of both the initially scheduled class and the new class.
WITHDRAWAL POLICY If you wish to withdrawal from a camp, course, or workshop, please contact Guest Services by calling 317.255.2464 x 0. Failure to attend a course does not constitute withdrawal.
LATE PICK-UP POLICY A $5 late pickup fee will be charged for any camper who is not picked up on time. An additional $1 per minute will be charged after the scheduled ending time of the camp. .
FAMILY MEMBERSHIP DISCOUNT
Members with a Family Membership can enjoy exclusive early access to course registration, a 10% discount on camps and teen intensives for the duration of the camp season. Discount does not apply to Make It Take It classes or Spring classes. For more information, go to IndplsArtCenter.org/Membership.
FOR MORE INFORMATION If you would like more information about the Art Center’s cancellation, refund, transfer, or withdrawal policies please direct your questions to the Art Center’s Guest Services by calling 317.255.2464 x 0, emailing Info@IndplsArtCenter.org or visiting the front desk to speak to an Indianapolis Art Center Guest Services representative.
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2021 SUMMER CAMPS + TEEN INTENSIVES
