COMPANY PROFILE
2013
Daimler Fleet ManagemenT
Innovative fleet management solutions
company report
Innovative fleet management solutions Editorial: Lauren Grey Production: Chris Bolderstone
International fleet management group Daimler established a presence in South Africa over a decade ago, offering fleet management solutions to a host of private and commercial clients; IndustrySA finds out more about the local arm of the company and what it has to offer in terms of products and service.
Outsourced fleet management services are on the increase within South Africa as more and more companies choose the expertise of those in the industry rather than relying on an in-house department. The fleet management industry offers companies relying on transportation in business to remove or minimize the risks associated with their fleet; such risks may include financial fluctuations, vehicle efficiency and productivity, transportation and staffing costs and breakdowns. Founded in 1998, Daimler Fleet Management South Africa (DFM SA) has established itself as one of South Africa’s leading fleet management companies; providing a full array of fleet management products and services, guided by a common philosophy – the management of risk and cost through an open and transparent relationship with its clients. Previously known as Debis Fleet Management, the company initially ran services such as IT and finance, but has since directed 90% of its activity towards fleet
PAGE 2 MAY 13
maintenance and management; a small percentage still remains with vehicle financing. DFM SA is a subsidiary of Mercedes-Benz Financial Services South Africa, the largest financier of MercedesBenz vehicles in South Africa and forms part of the globally recognised Daimler Group based in Germany; the Daimler Group manufactures brands such as Mercedes-Benz and comprises of Daimler Financial Services and Daimler Fleet Management.
PRODUCTS AND SERVICES Within South Africa alone, DFM manages over 170,000 vehicles and efficiently runs more than 10,000 Full Maintenance Lease contracts at its area offices in all nine provinces. Through its national presence, DFM SA strives to provide excellent customer service and 24 hour assistance with a continuous focus on improving operating activities through reasonable pricing and customised products in mobility solutions.
Daimler Fleet Management
Taken from a statement on its website, DFM SA promises customers the benefit of ‘controlled and lower fleet running costs,’ “At Daimler Fleet Management we innovate to resolve fleet management problems before they present themselves. We understand the importance of accurate fleet management reporting, extra ordinary customer service and together with world class processes; we are able to deliver a seamless mobility solution for your business.” “As the customer, you benefit from being able to budget the fixed costs of your fleet by removing the unseen costs such as financial fluctuations, fleet administration, breakdowns, lost productivity and vehicle depreciation. As a professional fleet management company, Daimler Fleet Management’s experience in these areas will ultimately benefit you through controlled and lower fleet running costs.” Since its inception over a decade ago, DFM SA has provided cutting edge fleet management solutions
to a wide array of customers and has since diversified its offering to manage sizeable fleets; DFM SA now offer tailored fleet management solutions for three specific groups: passenger cars, commercial vehicles and government fleets.
MAY 13 PAGE 3
company report
PASSENGER CAR FLEET MANAGEMENT DFM SA’s Passenger Car Fleet Management offers customers three alternative services; a Corporate Company Car Programme, Ad-Hoc Rental and Luxury Fleet Solutions. Its Corporate Company Car Programme offers customers the latest vehicle from the Daimler stable, as well as branding of the vehicle and maintenance under the Full Maintenance Lease (FML) product. FML allows individuals and companies who are in need of a vehicle, but do not want to take ownership or the risk of maintaining or disposing of the vehicle, to use at a fixed monthly rate. The Corporate Company Car Programme also includes vehicle tracking, abuse management, utilisation management, roadside assistance and service scheduling. One benefit for companies wanting a Corporate Company Car Programme is that VAT input credits can be claimed on the maintenance costs on passenger vehicles, whilst advantages for the employee include being able to change their vehicles every 36 months and the option of purchasing the vehicle after 36 months. DFM also provide Ad-Hoc Rental as part of its Passenger Car Fleet Management, which provides flexible back-up for a fleet by providing replacement or top-up vehicles; these top-up vehicles include luxury and chauffeur driven vehicles from the Mercedes-Benz stable. The Ad-Hoc Rental service is a one-way rental
PAGE 4 MAY 13
Daimler Fleet Management
option and includes insurance. The third and final service in DFM’s Passenger Car Fleet Management is Luxury Fleet Solutions, whereby DFM will supply a customer with the ideal luxury fleet from their wide range of Mercedes-Benz products on Full Maintenance Lease (FML). DFM will arrange and provide the vehicle maintenance as well as vehicle tracking; added benefits of the package include abuse management, utilisation management, roadside assistance and service scheduling.
Prudence Seepi
STRAPLINE
United Auto Ferry is a proudly South African company located in the East Rand, Jetpark in Johannesburg specialising in provision of driver services and vehicle transportation services all over the country. Established more than 6 years ago, we have built a reputation on outstanding customer service, competitive rates and driver safety and professionalism. We offer a full vehicle transportation service that can move a single car or a fleet of vehicles, quickly and effectively. We combine the latest technology with highly-trained, professional drivers to ensure you get reliable and efficient vehicle transportation whatever business you’re in. Our clients include commercial and car dealerships, fleet management and car rental organisations – but we can act as auto carriers for both companies and individuals alike, so if you need a fleet of trucks moving across country or a single car taken from point A to B – United Auto Ferry can make it happen. Our drivers are fully licensed, from Codes 08 to 14 are available to move your entire fleets of cars and trucks in convoy to their new destination. From a convoy to a single vehicle delivered with one of our trusted drivers behind the wheel, United Auto Ferry will take on any vehicle transportation job - large or small. When you choose auto carriers you need a company you can trust, with a reputation for reliability and professional drivers who always go above and beyond what is expected of them. You can rely on us to be there. Our services include: * Driver Services – Yard Work (Supply, management and monitoring of General Drivers Services from code 08 to 14 with PdP), Yard Work & Chauffeur Drives. * Long and Short Distance, Road Convoy from code 08 to code 14. * Car Carrier Services
We are open Monday to Thursday, 08h00AM-17h00PM Friday from 07h30 -16h00PM To inquire about any of our services or to request a quote, please feel free to contact us. A representative would be happy to answer all of your questions.
PAGE 12
10 Rudo Nell Road Jetpark; 1459 Tel: (011) 823 1468 Fax: (011) 826 2299 Email: info@unitedautoferry.co.za Website: www.unitedautoferry.co.za MAY 12United Auto Ferry is a proud: A level ONE contributor to B-BBEE. 2012/2013
company report COMMERCIAL VEHICLES FLEET MANAGEMENT The Commercial Vehicles service is tailor-made for truck operators; ensuring that they too can get the best out of their fleet, and includes three programmes, the Mercedes-Benz CharterWay, Fleetboard and BBEEE Finance Scheme. The Mercedes-Benz CharterWay is a flexible mobility solution that promises to get the most out of a fleet; its service offering starts with a basic service only contract (CharterWay Service BestBasic) and ends with a lease and maintenance offering (CharterWay Maintenance Leasing Complete). The top of the range product includes full leasing, maintenance and repair on Mercedes-Benz commercial vehicles. Customers also benefit from enhanced cash flow in their business as no deposit is required upfront and no unforeseen costs in terms of the daily maintenance of their vehicles can be incurred. Flexible contract terms, ranging from 24 to 60 months, are offered.
PAGE 6 MAY 13
Daimler Fleet Management DFM SA promise that with CharterWay, “your biggest concern is driving your truck while we worry about the maintenance and servicing of your truck for you.” The second service in the Commercial Vehicles Fleet Management programme is Fleetboard, an all-inone package helping high-performance trucks optimise their efficiency. Daimler FleetBoard offers marketleading standard equipment and telematics-supported Internet services at an international flat-rate charge. The company brings together many years of experience from the truck sector with IT and communications know-how under one roof and offer services in transport management, vehicle management and time management. The final service is DFM SA’s BBEEE Finance Scheme, whereby DFM SA provides financing to Small and Medium Enterprises (SME’s) and emerging truck operators on a FML basis. Financing services include; vehicle selection, vehicle tracking and monitoring, management reporting, driver training, driver behaviour management and fuel fraud management.
company report
“We understand the importance of accurate fleet management reporting, extra ordinary customer service and together with world class processes; we are able to deliver a seamless mobility solution for your business�
PAGE 8 MAY 13
Daimler Fleet Management GOVERNMENT FLEET MANAGEMENT DFM SA has an excellent history of supporting local government in achieving service delivery goals; the diversity of vehicles in these municipalities range from refuse compactors to metro police response vehicles. DFM has embarked on tendering for the following national, provincial and local governments: Bela-Bela Local Municipality, City of Tshwane Municipality, Emfuleni Local Municipality, Hibiscus Coast Municipality, Ilembe District Municipality, Kungwini Local Municipality, Mogale City Local Municipality and Naledi Local Municipality. DFM SA has remained an industry leader in fleet management solutions for over a decade, and under the watchful eye of managing director, Prudence Seepi, the company aims to continually transform and streamline the business in order to continue satisfying customers nationwide.
.
0861 033 247 www.daimlerfleetmanagement.co.za
(0)1603 618 000 info@industrysa.com East Coast Promotions Ltd, Ferndale Business Centre, 1 Exeter Street. Norwich, Norfolk NR2 4QB