Service & Excellence n°11

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N ° 1 1 - L E M AG A Z I N E LUXU RY AT T I T U D E & C U STOM E R E X P E R I E N C E

Service &

EXCELLENCE

EXCELLENCE

Quand Air France (ré)invente la Relation Attentionnée Air France re-invents the Caring Attitude ECHANGE

4 questions à Eric Guérin Eric Guérin - 4 questions… PARTAGE

Eric Van de Valle : Retrouver l’âme d’une Marque Rediscovering the soul of a brand INSPIRATION

La tentation du thé The temptation of tea


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