Volume 7 · November 2012
Your Digital Market Place Magazine In this edition: · bloosite AG: Cloud communities, the next evolutionary step of the internet · Econis AG: IT-services for the financial sector · SWISS TXT: Center of excellence for multimedia contents · DB Schenker Schweiz: Integrated logistics company with global network
www.interxion.ch
Business Communities
The future of competency management. How everyone benefits from the information exchange.
2 What Interxion offers > HIGHLY SECURE FACILITIES: Multilevel physical security including security personnel on site 24/7, surveillance cameras, locked cabinets and private suites. > WORLD-CLASS FACILITIES: Data centres with state-of-the-art infrastructure and multiple levels of redundancy for electricity, cooling and early fire detection. > FLEXIBILITY IN DESIGNING TAILOR-MADE SOLUTIONS: Interxion endeavours to ensure that each customer’s precise needs are met and their expectations exceeded. > MARKET-LEADING SERVICE LEVELS: For all its services, Interxion draws up rigorous service level agreements (SLAs) that are designed to offer a cost-effective and flexible ICT infrastructure. > C ARRIER NEUTRALITY, MULTIPLE NETWORK OPERATORS: Virtually all top-tier carriers and internet service providers (ISPs) offer direct access to the networks that serve the world’s internet communications routes. Interxion hosts 18 European internet exchanges and offers outstanding peering opportunities. > INNOVATIVE CONNECTION CAPABILITIES: Interxion offers access to more than 400 network operators and hosts the largest number of peering partners across Europe. Interxion superior that the connectivity to your infrastructure – server farm, access network or core network node. > ACCESS TO COMMUNITIES: Interxion offers access to a wide range of communities such as financial, cloud and content hubs. This opens up additional business models and opportunities for our customers, in particular in areas dealing with financial services, cloud computing and digital media. > A CCESS TO THE CLOUD TEST LAB: Interxions Cloud Test Lab is a turnkey cloud-hosting test environment for service providers, which brings together industry-leading software, systems, connectivity and colocation capabilities. This collaboration is designed to enable hosting providers to develop cloud services and virtual environments running at high speeds and with guaranteed best-in-class performance. > L OCAL EXPERTISE, EUROPEAN PRESENCE: Every Interxion data centre is fully staffed with trained professionals who know the local regulations and are fluent in the local language. > EUROPEAN SERVICE CENTRE: Interxion's European Customer Service Centre (ECSC) is available around the clock, 365 days a year – no matter where and in what time zone the customer is located. > COMPREHENSIVE SUPPORT SERVICES: Equipment housing, engineering services, maintenance, connectivity solutions and a range of monitoring capabilities provide Interxion customers with solutions to better manage their ICT and internet infrastructures.
3 Editorial Dear Reader,
Contents 2 What Interxion offers 3 Editorial 4 Communities stronger together
6 Cloud Community bloosite AG
8 Financial Community Econis AG
10 Digital Media Community SWISS TXT Multimedia Solutions
12 Live communities 14 Who's who Interxion team
Companies are facing increasing challenges not only from information technology but also from the ever-changing needs of users and user groups. These accelerated challenges are driving enterprises to be more adaptable, flexible and scalable, yet simultaneously to be more cost-effective and secure in maintaining their IT infrastructure. To increase their innovativeness, enterprises need new concepts of networking and information exchange. It is now prudent to seek the next step in outsourcing evolution: embracing real-time exchange within the close proximity of communities of mutual interest. This very human concept of “togetherness” is becoming more and more true for businesses, particularly tight-knit groups in finance, digital media and the growing cloud community. The resulting formula for success now is to: focus on what you do best. The rest – such as outsourcing – entrust to others with deep experience. Therefore, seeking a connection to a community of other highly engaging enterprises, for example, in well-placed, high quality, carrier-neutral data centres, is now truly smart business.
16 Customer case study DB Schenker
19 Factsheet
Peter Moebius, Managing Director Interxion (Schweiz) AG
INTERXION INTERACTION Would you like to give us your opinion about our magazine? Interxion (Schweiz) AG Sägereistrasse 35 CH-8152 Glattbrugg Switzerland +41 44 562 30 00 info.ch@interxion.com www.interxion.ch @InterxionCH
We would be pleased to hear your feedback by e-mail at: marketplace.ch@interxion.com Imprint Editors Cornelia Arioli Marina Kostrova
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4 Communities: Stronger together
Just a few years ago, cloud computing and web-oriented architecture were met with considerable scepticism. But these outsourcing concepts have since established themselves and exhibit great potential for development. Interxion accommodates hundreds of companies from the finance industry, content providers and other service providers that invest in innovation and have built their success on it. The outsourcing of IT structures has emerged as an efficient solution for SMEs and large enterprises. But high-quality infrastructure and secure data centres alone are no longer enough. The digital exchange of large volumes of information with business partners, customers and suppliers is now an integral part of everyday business in companies from all sectors. Data centres therefore have to offer an environment for simplified data exchange, so that customers can develop new business models, increase their company's ROI and enhance its value in the long term.
Different communities for different needs At several Interxion sites in different countries, communities from financial services and telecommunications providers, cloud providers and customers from other sectors are currently being developed or are already active. These communities include companies along all stages of the value chain. The Financial Hub, for instance, links stock exchanges, as brokers, capital markets firms and banks. Content providers and distributors from the telecommunications sector form the Digital Media Hub, and the Cloud Hub unites a broad range of cloud providers. Companies from other sectors can also connect with their business partners and form their own communities in line with requirements. The advantages are clear Beyond the community, Interxion provides its customers with easy connectivity to the widest choice of carriers, ISPs, internet exchanges and other network operators in order to build the communication network in a way that ensures maximum user-friendliness. In the finance industry, this offers advantages such as better
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responsiveness for real-time transactions. For the telecommunications sector, it means effective management of content along the entire value chain, as well as fail-safe performance for live and real-time services. Cloud providers can also reduce their costs with direct peering and establish easy, lower cost connections by means of cross connects. Keep complexity under control The complexity of managing data streams has increased due to factors such as data format, movement of data between different platforms, applications and people, and differences in the technological capabilities of business partners. Furthermore, B2B standards and compliance requirements for data transfer and data storage must be adhered to. To derive maximum benefit from the communities and achieve commercial success for all participants along the value chain, it is important to consider the following points: Leadership: a company should assume the role of community leader and maintain an overview of the developments
Communication: the leader should keep its community abreast of the latest developments, inform it of KPIs (key performance indicators) and communicate the benefits of use to the outside world Proactivity: potential partners should be defined as early as possible and included in the process Technology: shared IT structures should be analysed and, if necessary, consolidated Flexibility: effective and successful practices of partners and customers should be incorporated and, where applicable, adopted Support: new members should be actively involved and supported when joining the community and in the adoption of specific IT practices ANDREA LUIGI CAMPOMILLA Operations Manager Do you have any questions for Andrea Luigi Campomilla? > contact: +41 44 562 30 80 andreaca@interxion.com Interxion Newsletter
6 Cloud Community: The internet's next evolutionary step
The world's thirst for data is unquenchable: more and more data is being produced in all areas, from social media, to research, through to e-commerce and online banking. Those wishing to keep pace must continually invest in upgrading their IT – or simply make use of cloud computing. A growing number of companies are discovering the array of possibilities offered by cloud computing, which make business applications easier and more flexible and mobile. “Cloud computing is a logical evolutionary step for IT,” says Patrick Roth from bloosite AG. “And the next step is community clouds.” bloosite AG – “convenient" IT for evolving business models Swiss company bloosite AG helps SMEs to keep pace with the rapidly changing market by offering “convenient” IT for evolving business models. Companies benefit from a ready-to-go package with a usagebased pricing model. At the same time, the workloads and task completion times of their IT staff can be greatly reduced.
With protected and publicly accessible cloud products, bloosite operates infrastructures and platforms as a service. Among other things, the company offers virtual servers and desktops, and print and voice services, which are provided from data centres in Switzerland. bloosite combines these with the required level of security, high availability and the right SLA to serve almost every industry and market segment. Homogeneous requirements and use of the same software within the individual sectors enable further standardisation and optimisation. This gives rise to community clouds, which offer optimised processes and software for the same users. A solid foundation for the cloud Interxion's 32 state-of-the-art data centres throughout Europe house Cloud Hubs; i.e. communities of cloud service providers. Each Cloud Hub offers the ideal environment in which to develop and provide cloud services, and cut networking costs, ensure network stability and reduce latency. Cloud Hubs also offer easy access to potential customers.
7 “ In Interxion's Cloud Hub, we found an interesting community of value chain partners. No other colocation provider is able to offer us access to a community in this form.” [Patrick Roth, CEO, bloosite AG]
In order to meet customer requirements and develop tailored solutions, bloosite interacts with other partners within this community, focusing on infrastructure and platform services. This has allowed community cloud solutions to be developed together with software providers and consulting partners. For the customer, this means a standardised product that can nevertheless be customised. To meet the need among software and service providers for a realistic test environment, Interxion operates Cloud Test Labs. In this virtual proof-of-concept environment, the provider can test different scenarios – without any risk – and thereby ensure that the service will meet real-world requirements after being launched. This test phase, which is offered free of charge, allows customers to focus on their priorities when developing new services and shortens time to market. Added value A scalable infrastructure for customers and partners turns fixed costs into variable costs, improves commercial
agility and enables SMEs in particular to form enterprise-class systems. Agility is increased through rapid provision of the infrastructure and subsequently shorter product development and launch phases. Cloud computing – the internet's next evolutionary step.
bloosite AG Oberfeldstrasse 12 A CH-8302 Kloten Switzerland Tel. +41 44 441 52 52 www.bloosite.com info@bloosite.com Interxion Newsletter
8 Financial Community: Helping the finance industry to benefit from change
Today's finance industry is characterised by uncertainty and regulatory changes. The economic and political landscape poses certain challenges, made all the more complex by a liberal attitude towards competition that has opened the door to globalisation. Big data is becoming increasingly important for financial services, as investment firms manage their risks in real-time and banks and insurance companies in the retail segment aim to exploit the explosive growth of digital customer databases in order to tailor their products and services more effectively. Regulatory requirements have created pressure to increase capital and liquidity reserves, and to meet stricter requirements for security, data storage and business continuity. These pressures mean that companies have to increase their agility by creating more cost-effective, flexible and scalable IT infrastructures. To achieve the necessary reliability with their own resources, companies must preemptively and continually invest significant budgets in areas that are not part of their core business.
Benefiting from shorter routes – our communities at the heart of financial markets Interxion's data centres offer a highly secure alternative for hosting systems and data at state-of-the-art sites in the heart of financial markets throughout Europe, helping companies to respond quickly to new requirements – because we understand the needs of market players from the financial community. Banking The changing regulations governing data security and business continuity, the growing demand for high-performance computing resources and the constant search for ways to reduce costs all exert pressure on IT infrastructures in the banking sector. Capital markets Capital market players need quick connectivity to exchanges, the ability to connect with business partners within the data centre, and fast and flexible provision of all services.
9 “ For us, Interxion is not only a reliable supplier. As a strategic partner, it enables us to provide our customers with a more secure and cost-effective environment.” [Hans Blindenbacher, CEO, Econis AG]
Insurance The wider political, economic and regulatory changes, combined with groundbreaking technology, are causing European insurance companies to rethink their data centre strategies and strive for greater flexibility and lower capital and operating costs. Econis – service provider from the financial community for the financial community Many companies are seeking not only a state-of-the-art data centre with flexible space packages, industry-leading operation and maintenance standards, but also proximity to the financial markets. Service providers such as Econis AG aim to connect to an existing community with potential customers and partners. Econis has been supporting Swiss companies – including financial services providers – with complete, customer-oriented infrastructure solutions and services since 1997. The company has played a major part since 2005 in the engineering and development of a new IT infrastructure for one of the largest retail banks in Switzerland.
The services were enhanced gradually on the basis of the developed mutual trust, and Econis has also been operating significant components of this infrastructure since the switch to Finnova. In addition, the company has been providing high-quality services for various cantonal banks and other customers from the financial services sector for several years. It will continue to focus consistently on the requirements of financial services providers, and offer its customers highquality, cost-effective IT services and a high degree of flexibility with 100% “Swissness”. The company will utilise the information flow within the network for this purpose. After all, the fastest and shortest route is the most direct.
Econis AG Neumattstrasse 7 CH-8953 Dietikon Tel. +41 (44) 744 73 73 Fax +41 (44) 744 73 99 www.econis.ch info@econis.ch Interxion Newsletter
10 Digital Media Community: Helping digital media providers meet the demand for content any time, anywhere
The explosive growth in demand for all types of digital premium content is creating new opportunities for companies operating in the field of digital media. But it also poses major challenges for companies in the value chain.
media value chain are represented in its data centres. These hubs offer an ideal environment for the effective aggregation, exchange, storage, management and distribution of content. They also allow customers to interact with a growing community of content owners and
Users of live-streaming services, entertainment, news, video-on-demand, online games and gambling sites have high expectations. They want access to content from anywhere, at any time and from any device. When it comes to quality and service, they will accept only the best.
distributors.
As a result, you cannot afford to compromise on the performance of your online infrastructure. It must be robust, resilient and deliver consistently high performance. It must also be scalable, with redundant connectivity to ensure optimum performance for increasingly real-time and latency-sensitive services. The digital media community Interxion's digital media customers can achieve the best pan-European performance and maximum coverage, as communities from the entire digital
Closer to the target group The content communities are located centrally, in direct proximity to 11 of Europe's most densely populated markets, which together represent 75 percent of European GDP and offer direct access to more than 90 million broadband customers. Better connected Interxion is carrier-neutral, which means that premium content providers can select from the most suitable mix of connectivity providers for their particular needs – with direct single-hop access to all major content delivery networks (CDNs), Tier 1 networks and internet exchanges. The broad range of connectivity options enables customers to optimise their content distribution performance while improving security and redundancy.
11 “ Due to the high density of the network, the Interxion data centre is particularly well suited to hosting and distributing digital content.” [Urs Luginbühl, Head of Multimedia Solutions, Swiss TXT]
New revenue potential Interxion accommodates many different digital media companies in its data centres, including all important CDNs, online gaming platforms, gambling operators, video portals and streaming providers, broadcasters and media service providers. Each community – or ‘Content Hub’ – offers access to potential new customers, partners or suppliers, and therefore provides an ideal basis for new business development and revenue growth. The Digital Media Hub in Switzerland – a partnership with Swiss TXT Multimedia Solutions SWISS TXT Multimedia Solutions' roots lie in the media sector. With its managed services and content solutions, the company ensures that multimedia content reaches consumers with the required level of quality and reliability. With their Digital Media Hub, Interxion and SWISS TXT Multimedia Solutions offer high-quality, sector-tailored services in Switzerland for hosting, preparing and distributing digital premium content.
SWISS TXT Schweizerische Teletext AG Urs Luginbühl Head of Multimedia Solutions Tel. +41 (0) 32 329 21 65 urs.luginbuehl@swisstxt.ch Alexander-Schöni-Strasse 40 Postfach 1136 CH-2501 Biel, Switzerland Tel. +41 32 329 29 29 Fax +41 32 329 29 30 www.swisstxt.ch Interxion Newsletter
12 Live communities: Why Interxion focuses on events
Even in today's technological age, personal communication continues to play an important role. It is essential for personal and professional success. Interxion's Community Events offer participants the chance to exchange ideas with acquaintances from the sector, make contact with new ones, and develop new business ideas and opportunities. Connect, interact and grow – our communities Interxion understands the diverse requirements of the various business sectors and the resulting differing expectations of data centre services. Many companies and sectors are seeking not only a state-of-the-art data centre with flexible space packages and industryleading operation and maintenance standards – a good city centre location and direct proximity to financial exchanges are also critical for their business. For other companies, a broad range of connectivity options, including specialist service providers, is more important, while others are looking to connect to an existing community with potential customers and partners.
But community building is not a shortterm process – it must be regarded from a long-term perspective. Over the past years, Interxion has successfully managed to build communities for sectors such as cloud computing, digital media and telecommunications, and also for financial services providers and systems integrators – both locally and Europewide. Live communities – our event format This year Interxion has been holding Community Events based on its focus sectors, thereby offering optimum networking and information possibilities tailored to the different target groups and objectives. The Community Events programme is a well-balanced composition of the following content: · Selected product presentations by existing partners and customers · Informative, topic-specific lectures and discussions (think-tanks) · Culinary treats and plenty of time for networking
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Past Community Events that confirm the success of our new initiative The two Cloud Community Events held in spring 2012 made a positive impression on all participants, who unanimously agreed that the evenings were a resounding success, with interesting speeches and discussions and rewarding conversations, accompanied by excellent catering. Review On 26 January 2012, Interxion joined forces with bloosite AG and IBM Schweiz AG to hold an event for end customers on the topic of “Cloud Computing – can you see the benefits for your business?”. Roberto Grassi, Managing Director of RM IT Professional Resources AG, demonstrated how cloud computing can be used successfully in an SME by using a practical example with impressive live log-ins. The subsequent discussion with representatives of the above companies was given a theoretical perspective by Pietro Brossi, Programme Director Business Information Technology at Zurich University of Applied Sciences (ZHAW). This was especially important given the audience's many questions on the topic of law and
liability. The lively discussions in the drinks interlude and during the tour of Interxion's data centre confirmed the participants' need for information and an opportunity to exchange ideas about cloud computing. At the request of the German-Swiss Chamber of Commerce, this event was repeated successfully on 31 May 2012. To be continued Following on from the digital media, finance and cloud sector communities presented in this newsletter, we will continue our programme of Community Events in spring 2013. Whatever the specific requirements of individual communities, we look forward to getting to know them, measuring ourselves against them and growing with them.
Would you like to be invited as a guest to our next event, or are you interested in conducting a joint event? Get in touch with Cornelia Arioli, Marketing Manager > CONTACT: +41 44 562 30 52 corneliaa@interxion.com Interxion Newsletter
14 Who’s who: Interxion team
Management Peter Moebius Managing Director Peter Moebius took over as Managing Director of Interxion (Schweiz) AG this year. He has worked in the Swiss telecommunications market for almost 20 years, and served as Country Manager and Vice President of Orange Business Services until 2011, before taking charge of the International Business Development division as Vice President last year. He has always been driven by the belief that nothing changes the working world as quickly as modern IT technology. Peter says: “Despite the current economic environment, Interxion is creating value and expanding quickly throughout Europe. I am very much looking forward to managing the Swiss team and will continue to focus on our key success factors, such as maximum reliability, comprehensive security and customer satisfaction.” Do you have any questions for Peter Moebius? > Contact: +41 44 562 30 00 peterm@interxion.com
Sales Martin Luchsinger Account Manager As Account Manager, Martin Luchsinger is responsible for organising and expanding new customer business and for customer relationship management. Before joining Interxion in Switzerland, Martin sold IT products and services of leading companies. He has an in-depth understanding of our customers' requirements and is highly motivated to create and expand customer communities in our data centre, thereby boosting the continued growth of Interxion in Switzerland. He scrutinises the performance of his customers and is committed to helping them achieve their strategic objectives. As a sideline, Martin is very active in local politics, specifically the future development of the city of Zurich.
Do you have any questions for Martin Luchsinger? > Contact: +41 44 562 30 48 martinl@interxion.com
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Operations Julia Herzog Operations Assistant
Operations Ismail Bunjaku Service Engineer
In her role as Operations Assistant, Julia Herzog acts as an interface to all departments within Interxion. In addition to supporting the planning and organisation of operations activities, her broad range of duties includes reporting, coordinating construction projects and handling internal logistics.
Ismail Bunjaku is responsible for, among other things, the maintenance, documentation and warranties of the agreed SLAs and technical customer support. As an independent and results-oriented person, the effective organisation of day-to-day operations is important to Ismail. He is very impressed with Interxion's steady growth and available potential. The former Grasshopper Club Zurich and FC Winterthur player is not only an avid fan, but also a real football scientist with an interest in the connections, background and development of the football world. The qualified electrician will shortly be completing his vocational training course to become a federally certified technical merchant. He envisages participating in other challenging projects and activities at Interxion in the future.
Like a true office heroine, Julia performs the many small tasks to ensure that everything functions as a whole. She values her varied and demanding daily routine and being able to work with all departments. In her spare time, she enjoys sports, friends and family. Julia intends to take an advanced training course in the near future. Do you have any questions for Julia Herzog?
Do you have any questions for Ismail Bunjaku?
> contact: +41 44 562 30 00 juliah@interxion.com
> contact: +41 44 562 30 14 ismailb@interxion.com Interxion Newsletter
16 Logistics in Switzerland Costumer Case Study: Schenker Schweiz AG
The logistics sector in Switzerland is growing and enhancing its position as a key function for the economy and the labour market. A 2012 survey of the logistics market, conducted by the University of St. Gallen and GS1, confirms this: with a monetary market volume of 35.9 billion Swiss francs, a new record was set in 2010. For industry and commerce, logistics is both a cost factor and a competitive factor. It has evolved from a transportationtransshipment-storage function into a growing industry made up of increasingly tailored and complex services. To an increasing extent, this also includes IT services. Among other things, they enable customers to order shipments electronically and to subsequently track them on their route around the world. In many cases, business and product-related information – not just transport-relevant data – is also exchanged for individual connections. Data security and reliability is therefore very important with regard to this sensitive information, which is why Schenker Schweiz AG makes it its number
one priority. The logistics company has placed its trust in one of the market leaders in IT security: Interlexion. DB Schenker – global logistics expertise DB Schenker offers integrated logistics solutions of the highest standard for land, sea and air. With approximately 2,000 locations in around 130 countries, the company has a strong presence in all important economic regions. By placing customer service, quality and sustainability at the centre of their work, the approximately 94,000 employees play a key role in DB Schenker's success and have helped make it one of the world's largest logistics companies. Schenker Schweiz AG is a Swiss subsidiary of DB Schenker Logistics. With more than 500 employees in 11 locations, it is one of the leading providers of logistics services in Switzerland. Optimising IT processes – boosting efficiency Schenker Schweiz AG offers integrated logistics concepts for the comprehensive operation of logistics chains and
17 “ Customers want to know where and how their data is stored. For us and our customers, trust and traceability are essential when it comes to handling data.”
DB Schenker
[Knut Frahm, CIO, Schenker Schweiz AG]
globalisation of the flows of goods. This is made possible by a reliable exchange of information in real time, from order management and consignment tracking, to storage and procurement logistics, through to the latest logistics trends such as RFID and GPS. A constant and, above all, secure flow of data is an essential component of this. IT security and data protection – corporate policy and quality feature At DB Schenker, data protection is seen as a customer-oriented quality feature, just like technological progress and service innovations. Personal and company data is, of course, protected at all times – even for customer connectivity to inhouse IT systems. For instance, Schenker Schweiz AG subjects its systems and data to efficient security measures that meet the latest requirements. State-of-the-art IT without compromise DB Schenker's modern IT strategy also includes outsourcing certain routine tasks, which allows the company to focus optimally on its core activities. For Schenker Schweiz AG, outsourcing means
simple-to-use communications technology and better possibilities for secure and flexible growth – without compromising on security, environmental friendliness, energy efficiency and convenience. Since 2007, Schenker Schweiz AG owns two data centres, which have been operated at Interxion since 2009. Colocation at Interxion in two different redundant data centres means a high level of availability (up to 99.999 percent) for DB Schenker, as well as qualified security personnel on site and six physical security levels which guarantee adherence to the most stringent data protection standards and regulations. Green logistics – green IT DB Schenker is on its way to becoming the world's leading provider of green logistics services. The company is improving the carbon footprint of its customers, as well as designing and optimising transport chains in terms of ecological aspects, not just financial considerations. The logistics network comprises all modes of transport – from rail, to truck, Interxion Newsletter
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DB Schenker
“ Customers are becoming more environmentally aware in their supply chains and demanding green logistics. This also includes green IT. The policy and structure of Interxion and the myclimate label are becoming ever stronger, increasingly important sales arguments.” [Knut Frahm, CIO, Schenker Schweiz AG]
through to air and ocean freight – as well as various logistics services. As a result, DB Schenker can also pursue an integrated approach to environmental protection to offer its customers the most environmentally and financially effective service.
data centre services offered by Interxion have carried the climate neutral label from myclimate.
In this regard, green IT is becoming an ever stronger and increasingly important sales argument. Environmentally aware customers, not just those of DB Schenker, are explicitly demanding green IT and requesting corresponding programmes and certificates. Interxion runs its entire data centre in Zurich-Glattbrugg on electricity from renewable energy sources (naturemade basic). This has enabled Interxion to reduce its CO2 emissions from 3,000 to 170 tonnes per year (2011). It is also the first data centre in Switzerland to compensate 100 percent of its CO2 emissions. This has been achieved by entering into a comprehensive partnership with the Swiss non-profit organisation myclimate to neutralise its own CO2 emissions in Switzerland. Since 1 January 2011, all
Schenker Schweiz AG Bernd Selbmann Head of Marketing & Communication Rautistrasse 77 CH 8021 Zürich Switzerland Tel. +41 (0) 585 895 339 Fax +41 (0) 585 895 620 www.dbschenker.com/ch
19 Interxion | Data Centre Zurich > DATA CENTRE • 4,500 m2 of floor space developed for data centre uses • Location with good transport links: 5 minutes to Zurich airport and 10 minutes to Zurich city centre • Modular and redundant design of fault-tolerant infrastructure > CONNECTIVITY • Four fibre-optic building feed-ins • Direct access to more than 30 carriers / ISPs including SwissIX • Cross-connects to all customers in Zurich are possible and safeguarded by SLAs > ELECTRICITY • 10 MVA of redundant grid connections • Guaranteed availability up to 99.999% (ensured under an SLA) • Redundant UPS system (2N) • N+1 backup generators, 72-hour capacity with quick-refuelling capability • All common power levels available > SECURITY • Highly trained security personnel on site (24/7) • Multi-stage security system: noncontact key cards, biometric access systems, video surveillance, singleperson entry gates • ISO 27001-certified information security management system > FIRE PREVENTION & AIR CONDITIONING • State-of-the-art, very-early-warningsmoke detection (VESDA) • Inergen® gas-based fire-extinguishing system • Redundant CRAC systems (at least N+1) per room • SLAs for room temperature and humidity according to ASHRAE standards • Round-the-clock monitoring of the entire infrastructure (24/7) > CUSTOMER SERVICE • ISO 27001-certified multilingual European Customer Service Centre (ECSC) responds quickly and effectively to all customer issues
> SERVICES • Colocation: shared rooms, cages and private suites • Hands & Eyes: 24/7 service for installation and maintenance tasks • A wide range of connectivity, management and backup services • Services with a single contract, scalable across 32 data centres throughout Europe > ENERGY EFFICIENCY • Modular architecture to optimise PUE (power usage effectiveness) • Free air cooling, air conditioning equipment • Cold aisle containment set-up • Data centres are operated according to the highest energy efficiency standards • 100% electricity from renewable energy sources • Climate-neutral data centre / enterprise (myclimate)
Certifications and memberships Active member, The Green Grid Founding member, EMEA Chapter, Uptime Institute ISO-27001 certification for information security management systems
European Commission: member of the Joint Research Centre on Sustainability Supporter of the European Internet Exchange Association Founding member and supporter of SwissIX (Swiss Internet Exchange Association) Interxion Schweiz: a certified climate-neutral company
Founding member, EuroCloud Swiss
Co-founder, Zurich IT Valley
Interxion Newsletter
Published by Cornelia Arioli, Marina Kostrova
Interxion (Schweiz) AG, Sägereistrasse 35, 8152 Glattbrugg, Switzerland
Carrier-Neutral Data Centres
With power comes responsibility Equipment Housing | Connectivity | Managed Services Tel: +41 44 562 30 00 Fax: +41 44 562 30 01 web: www.interxion.ch e-mail: info.ch@interxion.com Amsterdam • Brussels • Copenhagen • Dublin • Düsseldorf • Frankfurt • Hilversum • London • Madrid • Paris • Stockholm • Vienna • Zurich