A Journey Made Easy by Uncommon People
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Angels in the Sky
I
have been flying since 1973, my first flight was Delhi–London– Delhi. Over the years I have been observing carefully that the entire crew coordinates very well with a strong team spirit, each realising the pressure of the other. While most of us over-relax, over-expect, there is a lot of tension during the service hidden with a smile. The announcements are made before takeoff, during the flight and before landing, the cockpit service is carried out with a subtle formality which is so beautiful in spirit. Over the years one has also observed rude behaviour of so many passengers. The politicians get noticed, the rest escape. In an Indian Airlines flight from Delhi to Bhubaneswar, several years ago, a passenger in his late 50s shouted at a crew member for more than ten minutes. He was repeating it over and over again, ‘I pressed the bell more than five minutes ago, why did you take so much time to come?’ Many a time, most passengers feel over-empowered to behave the way they wish to, giving the others a feeling that they own the plane! It was a great blessing to have travelled by the Indigo flight (6E 667) from Delhi to Chennai on December 9, 2017. The cabin crew took great care of me during the flight. I was waiting for the wheel chair in the aircraft, the members of the crew kept talking to me. The captain and the co-captain came out of the cockpit. I complemented them for a smooth landing. The senior appreciated his junior realising that she could not say in his presence that it
