Proud to be ‘Delivering for Scilly’
Collaboration Throughout the Covid-19 pandemic, the
whole of the Isles of Scilly Steamship Company has contributed a huge team effort to ensure a lifeline service In 2019, we rolled out continues for the Isles of Scilly. our Mission, Vision and The travel centre team has had Values for the Isles of to adapt and answer customer queries, reassure passengers Scilly Steamship Company to help change and adopt new ways of working. Our office staff and the way we work and management teams have shape our future. worked tirelessly behind the scenes. Our Skybus and Scillonian teams and the crews Our vision is the reason we are here: “Delivering for Scilly”. Our at Penzance and St. Mary’s quays worked hard to ensure mission is the thing we want to lifeline transport services do: “To be recognised for continued. Travel on Scillonian III and Skybus changed with providing excellent transport increased measure. Scillonian services for Scilly”. Our values III saw the introduction of oneare we what stand for: “We have way systems on-board and eight key values that we aim to baggage drop off and collections live up to - safety, people focus, were changed to enable social distancing on the quays. excellence, transparency, respect, trust, collaboration and community."
Island Carriers provided essential haulage services on the islands,
We are still committed to continuing our ambitions. Take a look at a few of our behindthe-scenes snippets from 2020 that stood out for us as demonstrating one or more of our values.
crews of the island freight vessels Lyonesse Lady and Swift Lady ensured supplies and post were transported between the five inhabited islands.
Throughout the first lockdown in 2020, the crew of our freight ship Gry Maritha stayed on-board the vessel for the entire duration of
their two week rotations to ensure freight supplies were delivered to the islands. During the initial lockdown period, every Thursday night the ‘NHS Clap’ could be heard up and down the country. Our Scillonian III and Gry Maritha crews coordinated efforts to show support for key workers, by sounding their horns at 8pm on Thursdays. The ships’ horns added to the recognition and appreciation of all essential workers, from NHS staff to emergency services, supermarket employees and seafarers, who helped to keep the UK safe as well as stocked with essential food and medical supplies. And when the time came, we were honoured once again to deliver for Scilly, transporting more than one hundred of doses of the AstraZeneca Oxford vaccine by Skybus to St. Mary’s.
We need you to help us on our delivering for Scilly voyage As our passenger, you have an important role to play too. We need to know what we’re doing well - and what we can improve on. And that’s where you come in. We need your feedback, your suggestions, and your ideas. If there’s an area we’re not living up to our promises or if we’re going above and beyond - please let us know.
Discover more at islesofscilly-travel.co.uk Issue 07 | 55
