Serving the Office Product Needs of Select Businesses in Grant & Kittitas Counties
April 2017
“Your Jerrol’s Business Journal” Your Source for Office & Business Productivity Help Us to Improve!.......If we fail to meet your expectations in any way please call me, Rolf Williams, on my direct line at 509 899-0120 111 E University Way ● Ellensburg, WA 98926 ● Phone: (800) 858-2427 ● (509) 925-9851 ● Fax (509) 962-2131 ● www.Jerrols.com
Table of Contents… Autism Awareness ............................Page 1 Spring Art Sale .................................Page 2 Minimum Wage Forces Changes......Page 2 Wildcat After Hours Party……. .......Page2 Functional Junk Salvage…. ..............Page2 Customer Service Champion ............Page 3 Craft of the Month ............................Page 3 Insert Welcome to Holland - What is Autism
April is Autism Awareness, Acceptance and Appreciation Month The sign over our entrance door in the lobby reads “We’ve Been Touched By Autism”
______________________________ This doesn't just apply to me & my family, but to our entire Jerrol’s Team. For some of us, we are touched by Autism as parents, siblings or family members. For others, it is being on the Autism Spectrum themselves. For everyone else, it’s being a co-worker and a friend.
Our Core Values
1. Help 2. Improve 3. Diversity ______________________________
Excel 101 Starts Tuesday, April 11th, 5:30pm - 7pm Three class series - April 11, 18, 25 $50 per person, two for $90 More information and online registration
Classes.Jerrols.com
We are a small rural area with few of the options available in larger areas, such as Spokane or Seattle. Providers are limited and employment options are limited. Access to training and medical care often force people to travel to the Westside. At the same time we do have amazing resources like Sprit Therapeutic Riding Center, Trellis, Elmview, Entrust, Parent to Parent, our local school system, our local Developmental Disabilities Administration office, Special Olympics Swimming (and more), and all the people inside and outside of these organizations who have dedicated their careers to help us. Disabilities and Our Community Thursday, April 6th, from 6:30-8pm, Jerrol’s will host the annual Disabilities and Our Community discussion at Hal Holmes in the Ellensburg Room. It will be an open forum where we will discuss whatever topics the audience and panel are interested in exploring. While we will focus on individuals on the spectrum, the issues discussed really apply to anyone with special needs (and their families, friends etc) who live in Kittitas County or beyond. It is open to the public and I invite you to attend. -Rolf P.S. You can contact me any time at 509 925-9851 or 800 858-2427, my cell 509 899-0120, or email Rolf@Jerrols.com
Spring Art Sale March 28th–April 4th
You are the HERO of your business!!
Administrative Assistance Day Wednesday, April 26th At Jerrol’s we understand just how important you are. Our goal is to always make you look good and to say THANK YOU for all you do. You are the one that keeps the Team supplied with everything they need to get their jobs done.
Your opportunity to Save 20% on art supplies begins Tuesday, March 28th and ends Tuesday, April 4th. You will receive a 15% discount at the registers, and you still earn your $10 Rewards Certificates for every $200 in purchases. A total of 20%!!! Includes anything in our Art Department!!! All you have to do is ASK!! ______________________________
In fact we think that you deserve to be recognized everyday and try to show you that every time we work with you or make a delivery. We understand how complicated running your office really is. ______________________________
Functional Junk Salvage
Minimum Wage Increase Forces Changes As of May 1st, if you are a Royalty Rewards Membership your benefits will change to every $250 you spend you will earn a $10 Reward Certificate. The certificate is good for $10 OFF any purchase of $25 or more. This comes with a heavy heart as I understand that our Rewards Membership is very important to our members. As everyone knows, minimum wage has gone up to $11.00, with more increases each year until $13.50, plus mandatory sick time added to that next year. This puts me in a position where I need to cut services, increase prices, or decrease expenses. While I have done a little of all of these, it has been our goal to keep our prices as reasonable as we can. And frankly, if you look at a book it has a price printed on it!! I decided that holding a line on prices would be the top priority. That left us with looking at other ways to reduce expenses. I appreciate your understanding as we adapt to the changes that are occurring due to the minimum wage increase. -Rolf
I just had an opportunity visit Jacque from Kundson Lumber who recently open a new store at 400 W 5th St. I am amazed at what she and her partners have created. They are specializing in reclaimed and repurposed furniture, industrial salvage, and funky finds. Really neat stuff! You can check them out on Facebook or stop by. They are open 10-6 everyday except Tuesday.
March Customer Service Champion Announced Our own Krissy Yarnell has been selected as the Customer Service Champion for the month of March. You can read the post about Krissy written by Mary Michener at the website below or on the Kittitas County Customer Service Facebook page. Krissy received a certificate to recognize her accomplishment and gift cards to Jerrol’s and Winegar’s.
We encourage you to submit your nominations and stories about amazing customer service you have received at www.KCCustomerService.com for the next Champion of Customer Service award.
Submit Your Nominations Online at www.KCCustomerService.com
Follow Nominations on the Facebook Page at
Corrie’s Craft of the Month Foam Easter Bunnies With Easter right around the corner I found these cute foam bunnies that anyone can make. All you need is: Foam sheets Bunny template (@Jerrols) Pencil Scissors White chalk marker
1. Cut out your template and trace it onto your foam sheet. 2. Cut out your foam and add polka-dots with the chalk marker. 3. Slide the foam sheets together to make the bunny stand up and there you have it.
Kittitas County Customer Service We need you to post stories about great service you receive here in Kittitas County and beyond. In May, there will be the Best in Customer Service Award Banquet, where the best of the monthly Customer Service Champions from the past year will be recognized and the posts from the past year will be made into a book.
-Corrie Ihrke
You can reach Corrie at Corrie@Jerrols.com
111 E University Way Ellensburg, WA 98926 (509) 925-9851 • 800 858-2427 Info@Jerrols.com www.Jerrols.com
Book
: t s e B 6 1 0 2 e r o d t S y Vote pl p u S e c i f f O & Store
Autism
Sit-to-Stand Height Adjustable Desks Currently On Display in the Furniture Showroom
Deluxe $299.99 Basic $199.99 $205.25
Electric $867.99